Table of Contents
ATEN VE1830 User Manual
Displayed below is the user manual for VE1830 by ATEN which is a product in the AV Extenders category. This manual has pages.
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VE1830 User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: Operation of this equipment in a residential environment could cause
radio interference.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann
Funkstörungen verursachen.
Suggestion: Shielded twisted pair (STP) cables must be used with the unit to
ensure compliance with FCC & CE standards.
KCC Statement
RoHS
This product is RoHS compliant.
© Copyright 2020 ATEN® International Co., Ltd.
Manual Date: 2020-12-16
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners. The
terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc.
VE1830 User Manual
iii
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual are
subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of the
manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior to
operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT
BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
VE1830 User Manual
iv
Package Contents
1 VE1830T True 4K HDMI HDBaseT-Lite Extender Transmitter
1 VE1830R True 4K HDMI HDBaseT-Lite Extender Receiver
2 RS-232 Terminal Blocks
1 Power Adapters
1 User Instructions
Note: 1. Make sure that all of the items are present and in good order. If
anything is missing or was damaged in shipping, please contact
your dealer for further assistance.
2. Read this manual thoroughly and follow the installation and
operation procedures carefully to prevent any damage to the unit,
and/or any of the devices connected to it.
3. Features may have been added to the VE1830 since this manual
was published. Please visit our webiste to download the most up-
do-date version of the manual.
VE1830 User Manual
v
Table of Contents
EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Source Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Optional Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Compatible Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. Hardware Setup
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
VE1830T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
VE1830R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
RS-232 Channel Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
VE1830 User Manual
vi
About this Manual
This user manual is provided to help you get the most from the VE1830 unit. It
covers all aspects of installation, configuration, and operation. An overview of
the information found in the manual is provided below.
Chapter 1, Introduction introduces you to the True 4K HDMI HDBaseT-Lite
Extender. Its purpose, features, and installation considerations are described.
Chapter 2, Hardware Setup describes the panel components of the True 4K
HDMI HDBaseT-Lite Extender and details the steps that are necessary to
quickly and safely set up your installation.
Appendix provides a list of safety instructions and precautions, contact
information for ATEN technical support, product specifications, and other
technical information.
Note:
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices.
ATEN regularly updates its product documentation for new features and
fixes. For an up-to-date VE1830 documentation, visit
http://www.aten.com/global/en/
VE1830 User Manual
vii
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller.
Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
→
Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com
VE1830 User Manual
viii
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1
Chapter 1
Introduction
Overview
The VE1830 True 4K HDMI HDBaseT-Lite Extender provides great flexibility in
professional A/V installation with its high-quality transmitter VE1830T and
receiver VE1830R. Powered by HDBaseT™ technology, the VE1830 transmits
True 4K HDMI signals up to 35m using a single Cat 5e/6 cable. This HDBaseT-
Lite Extender supports HDCP 2.2 and meets the HDMI specifications (3D, Deep
Color, 4k) to ensure visually lossless high quality video and image. In addition,
it features PoC (Power over Cable) which can power the receiver unit from the
transmitter side with power supply.
With its compact size design, the VE1830 is a handy and easy-to-use extender.
It is an ideal solution for professional A/V installations that require superior
HDMI video quality, such as in digital classrooms, video conference rooms and
home theater.
Chapter 1. Introduction
2
Features
HDMI (3D, Deep Color, True 4K); HDCP 2.2 compliant
Superior video quality
Extends True 4K HDMI signals (3840 x 2160 @ 60Hz 4:4:4) up to 35 m
Extends Full HD 1080p signals up to 70 m
Supports HDR10+*
Features PoC (Power over Cable) - supplies power from the VE1830T unit
to the VE1830R unit
Features RS-232 serial port for connecting peripherals such as touch
screens, and barcode scanners
Plug-and-play
Compact size for space saving
Rack-mountable with attached rack mounting kit in the package
Note: When supporting HDR10+, the resolution is up to 3840 x 2160 @
60Hz, 4:2:0.
VE1830 User Manual
3
Requirements
Display
An HDMI display capable of the highest required resolution
Source Device
A source device with an HDMI port
Cables
2 HDMI cables
To connect the VE1830 transmitter and receiver units, we recommend
using cables of Cat 5e/6/6a to ensure video quality.
For better video quality, we strongly suggest using ATEN 2L-2910 Cat 6
cable.
Maximum cable distances are as follow:
Note: 70 m is the maximum cable distance when using a Cat 6a or above cable
with resolution 1080p.
Connection Interface Distance
Computer to Transmitter (VE1830T) HDMI 1.8 m
Transmitter (VE1830T) to Receiver (VE1830R) Cat 5e / 6 / 6a 70 m*
Receiver (VE1830R) to monitor HDMI 1.8 m
Chapter 1. Introduction
4
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5
Chapter 2
Hardware Setup
Hardware Overview
VE1830T
No. Component Description
1 Power LED Lights blue: The unit is receiving power.
2 Link LED Lights blue: The connection to the Transmitter and
Receiver units are stable.
Flashes blue: The connection to the Transmitter and
Receiver units are unstable.
Off: When there is no connection to the Transmitter
and Receiver units.
1. Please review the safety information regarding the placement of this
device in Safety Instructions, page 11.
2. Do not power on the VE1830 until all the necessary hardware is
connected.
1
4 5 6 7 8
3
2
Chapter 2. Hardware Setup
6
3 Signal LED Lights blue: The HDMI display is normal with HDCP
key.
Off: When there is no HDMI signal.
4 Power Jack Receives a power adapter cable.
5 HDBaseT Out The Cat 5e/6/6a cable that connects the Receiver
Unit plugs in here.
6 RS-232 Port Connects to an RS-232 serial controller, such as a
PC or a control system.
7 Firmware Upgrade Switch The Firmware Upgrade port is reserved for technical
support. If you would like to do a firmware upgrade
yourself, please contact your dealer.
8 HDMI In Connects the HDMI In port on the VE1830T to the
HDMI output port on the video source device using
an HDMI cable.
No. Component Description
VE1830 User Manual
7
VE1830R
No. Component Description
1 Power LED Lights blue: The unit is receiving power.
2 Link LED Lights blue: The connection to the Transmitter and
Receiver units are stable.
Flashes blue: The connection to the Transmitter and
Receiver units are unstable.
Off: When there is no connection to the Transmitter
and Receiver units.
3 Signal LED Lights blue: The HDMI display is normal HDCP key.
Off: When there is no HDMI signal.
4 HDBaseT In The Cat 5e/6/6a cable that connects to the
Transmitter Unit plugs in here.
5 RS-232 Port Connects to an RS-232 serial device, such as a
touchscreen or a bar code scanner.
6 Firmware Upgrade Switch The Firmware Upgrade port is reserved for technical
support. If you would like to do a firmware upgrade
yourself, please contact your dealer.
7 HDMI Out Connects the HDMI display to this port.
4 5 6 7
1 3
2
Chapter 2. Hardware Setup
8
Hardware Installation
Follow the steps below to safely install the VE1830 to a source, a display device,
and other devices as required.
VE1830T
VE1830R
2a
2b
4
2
3
HDMI Source
Serial Device Monitor
3
Serial Device
VE1830 User Manual
9
1. Connect one end of a Cat 6a/ATEN 2L-2910 cable to the HDBaseT Out
port on the VE1830T and the other end to the HDBaseT In port on the
VE1830R.
Extends full HD 1080p, HDMI signals up to 70 m
Extends 4K/2K, 60Hz HDMI signals (4:4:4) up to 35 m
2. To extend an HDMI source, do the following:
a) Connect the HDMI In port on the VE1830T to the HDMI Out port of your
video source using an HDMI cable.
b) Connect the HDMI Out port on the VE1830R to the HDMI In port on a
monitor using an HDMI cable.
3. To extend RS-232 serial signals, connect a computer or a serial controller
to the RS-232 Serial port on the VE1830T or the VE1830R. The RS-232
pins are Tx, Rx, and GND from left to right.
4. Plug the power cord into the power jack on the VE1830T.
5. Power on all the connected devices.
Chapter 2. Hardware Setup
10
RS-232 Channel Transmission
You can utilize the VE1830 to extend RS-232 serial control signals between two
serial devices, for example, such as a computer and a bar code scanner. The
flow of the RS-232 signal transmission can be illustrated as follows:
From a source device, the RS-232 signals is transmitted (Tx) to the VE1830
receiving (Rx) unit; the VE1830R transmits (Tx) signals to the display device
(Rx).
PIN
CONFIGURATION
(Captive screw
connectors) Tx
Rx
Gnd
Tx
Rx
Gnd
Tx
Rx
Gnd
Tx
Rx
Gnd
Serial
Device
Fiber
11
Appendix
Safety Instructions
General
This product is for indoor use only.
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
To prevent damage to your installation it is important that all devices are
properly grounded.
Do not allow anything to rest on the power cord or cables. Route the power
cord and cables so that they cannot be stepped on or tripped over.
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire or
electrical shock.
Do not attempt to service the device yourself. Refer all servicing to qualified
service personnel.
If the following conditions occur, unplug the device from the wall outlet and
bring it to qualified service personnel for repair.
Appendix
12
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
VE1830 User Manual
13
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
For telephone support, see
Telephone Support, page iii.
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase
Your computer configuration, including operating system, revision level,
expansion cards, and software
Any error messages displayed at the time the error occurred
The sequence of operations that led up to the error
Any other information you feel may be of help
Email Support support@aten-usa.com
Online Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
Appendix
14
Specifications
Function VE1830R VE1830T
Video Input
Interfaces N/A 1 x HDMI Type A Female
(Black)
Impedance N/A 100 Ώ
Max. Distance N/A 1.8 m
Video Output
Interfaces 1 x HDMI Type A Female
(Black)
N/A
Impedance 100 Ώ N/A
Video
Max. Data Rate 10.2 Gbps (3.4 Gbps per Lane)
Max. Pixel Clock 340 MHz
Compliance HDMI (3D, Deep Color, 4K); 4K HDR
HDCP2.2 Compatible
Consumer Electronics Control (CEC)
Max. Resolutions /
Distances
Up to True 4K: 3840 x 2160 @ 60Hz (4:4:4) @35m (Cat 5e/6);
Up to 1080p @70m (Cat 6a/ATEN 2L-2910 Cat 6)
Supported
Resolutions /
Distances
4096 x 2160 / 3840 x 2160 @ 60Hz (4:2:0) @35m (Cat 5e/6);
4096 x 2160 / 3840 x 2160 @ 30Hz (4:4:4) @35m (Cat 5e/6);
1080p @60m (Cat 5e/6)
Audio
Input N/A 1 x HDMI Type A Female
(Black)
Output 1 x HDMI Type A Female
(Black)
N/A
Connectors
Unit to Unit 1 x RJ-45 Female
Power 1 x RJ-45 Female
(Power over cable, power
supply from VE1830T)
1 x DC Jack (Black) with
Locking
Control
RS-232 Channel Connector: 1 x Terminal Block, 3 Pole
Power Consumption 12.432WBTU
VE1830 User Manual
15
Switches
Firmware Upgrade 1 x Slide Switch - ON/OFF
Environmental
Operating
Temperature
0 - 40°C
Storage Temperature -20 - 60°C
Humidity 0 x 80% RH, Non-Condensing
Physical Properties
Housing Metal
Weight 0.12 kg (0.28 lb) 0.15 kg (0.35 lb)
Dimensions (L x W x
H)
11.86 x 7.19 x 1.68 cm (4.67 x 2.83 x 0.66 in)
Function VE1830R VE1830T
Appendix
16
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period.
If a product is detective, ATEN will, at its discretion, have the option to (1) repair
said product with new or repaired components, or (2) replace the entire product
with an identical product or with a similar product which fulfills the same function
as the defective product. Replaced products assume the warranty of the original
product for the remaining period or a period of 90 days, whichever is longer.
When the products or components are replaced, the replacing articles shall
become customer property and the replaced articles shall become the property
of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/