Table of Contents
- VE8900 / VE8950 User Manual
- Preface
- Chapter 1 Introduction and Getting Started
- Chapter 2 Hardware Setup
- Chapter 3 Panel Operation
- Chapter 4 Management
- Chapter 5 System Settings
- Appendix
ATEN VE8900R User Manual
Displayed below is the user manual for VE8900R by ATEN which is a product in the AV Extenders category. This manual has pages.
Related Manuals
VE8900 / VE8950 User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: Operation of this equipment in a residential environment could cause
radio interference.
Suggestion: Shielded twisted pair (STP) cables must be used with the unit to
ensure compliance with FCC & CE standards.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
RoHS
This product is RoHS compliant.
VE8900 / VE8950 User Manual
iii
SJ/T 11364-2006
The following contains information that relates to China.
VE8900 / VE8950 User Manual
iv
Preface
About This Manual
This User Manual is provided to help you get the most from your VE8900 /
VE8950 device and the ATEN VE Manager. It covers all aspects of
installation, configuration, and operation. An overview of the information
found in the manual is provided below.
Chapter 1, Introduction and Getting Started, introduces you to the
features and purposes of VE8900 / VE8950 HDMI over IP Video Extenders.
Chapter 2, Hardware Setup, introduces you to panel components and
provides step-by-step instructions for installing and setting up your VE8900 /
VE8950 hardware.
Chapter 3, Panel Operation, provides LED indicator information and
functions of the panel pushbuttons.
Chapter 4, Management, provides an overview of the VE Manager’s main
screen and step-by-step instructions of creating and editing display layouts.
Chapter 5, System Settings, provides information on the general settings,
and how to back up, restore, and upgrade the VE8900 / VE8950 system
firmware.
Appendix, provides product safety instructions, technical support details, and
product specifications.
VE8900 / VE8950 User Manual
v
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start → Run means
to open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com
VE8900 / VE8950 User Manual
vi
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923
VE8900 / VE8950 User Manual
vii
Package Contents
Check to make sure that all of the components are present and in good order.
If anything is missing or was damaged in shipping, contact your dealer.
VE8900T
1 VE8900 HDMI over IP Transmitter
1 RS-232 Terminal Block
1 5V Power Adapter
1 User Instructions
VE8900R
1 VE8900 HDMI over IP Receiver
1 RS-232 Terminal Block
1 5V Power Adapter
1 User Instructions
VE8950T
1 VE8950 4K HDMI over IP Transmitter
1 RS-232 Terminal Block
1 5V Power Adapter
1 User Instructions
VE8950R
1 VE8950 4K HDMI over IP Receiver
1 RS-232 Terminal Block
1 5V Power Adapter
1 User Instructions
VE8900 / VE8950 User Manual
viii
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the device or to any other
connected devices.
Note: The VE8900 / VE8950 product firmware may have been updated with
new features after the release of this manual. For an up-to-date VE8900
/ VE8950 user manual, visit http://www.aten.com/global/en/
VE8900 / VE8950 User Manual
ix
Table of Contents
Preface
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
1. Introduction and Getting Started
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2. Hardware Setup
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
VE8900T / VE8950T Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
VE8900R / VE8950R Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Mounting the VE8900 / VE8950 Device . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting VE8900 / VE8950 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3. Panel Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Assigning Sources Using the Device Panel . . . . . . . . . . . . . . . . . . . . . . . 17
4. Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Looking Up the Login IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Logging In and Configuring VE Manager . . . . . . . . . . . . . . . . . . . . . . . . . 21
Assigning Sources Using VE Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . 24
The Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Configuring and Setting Up a Video Wall . . . . . . . . . . . . . . . . . . . . . . . . . 27
Creating a Video Wall Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
VE8900 / VE8950 User Manual
x
Editing a Video Wall Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Editing a Preview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Managing VE8900 / VE8950 Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Checking VE8900 / VE8950 Statuses. . . . . . . . . . . . . . . . . . . . . . . . . 32
Setting a Source Video as Favorite. . . . . . . . . . . . . . . . . . . . . . . . . . .33
5. System Settings
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Transmitter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Receiver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Upgrading VE8900 / VE8950 Device Firmware . . . . . . . . . . . . . . . . . 41
Backing Up VE8900 / VE8950 Device Settings . . . . . . . . . . . . . . . . . 42
Restoring VE8900 / VE8950 Device Settings . . . . . . . . . . . . . . . . . .43
Account Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
1
Chapter 1
Introduction and Getting Started
Overview
The ATEN VE8900 / VE8950 Video over IP Extenders deliver visually
lossless 1080p / 4K AV signals with low latency over long distance via a
standard Gigabit network.
The VE8900 / VE8950 provides an effective, easy-to-use, and economical
digital signage solution with the following features and advantages that
directly address the challenges system integrators encounter when
implementing AV over IP systems:
Limitless scalability and flexibility
No complicated IP setup
No server PCs or software required
Go further for less with daisy chaining
Engineered to meet today’s demands of large scale, multi-display, 1080p/4K
signal transmission, and designed to be easy to set up and operate, the
VE8900 / VE8950 Video over IP Extender is an ideal product for a wide range
of environments, such as trade shows, airports, university campuses,
conference centers, and shopping centers.
Chapter 1. Introduction and Getting Started
2
Features and Benefits
Light weight Compression with Ultra-low Latency
Delivers visually lossless high-quality video up to 1080p @ 60 Hz
(VE8900) / 4K @ 30 Hz 4:4:4 (VE8950)
Ensures stunning quality video using advanced video lossless compression
technology
EDID Expert™ selects the optimum EDID settings for smooth power-up,
high quality display and the best video resolution across different screens
Limitless Scalability and Flexibility
Extends AV connections from a simple point-to-point to a multi-point to
multi-point setup via LAN without distance limitations
Offers multi-functionality in extender, splitter, matrix switch, video wall
and daisy chain applications
Mix and match the latest 4K displays and 1080p screens. The built-in
scaler automatically scales incoming video signals to match the maximum
resolution of the connected display devices
Network Switch
Set-top Box
VE8950T
Blu-ray Player Media Player
VE8900T VE8950T
4K 1080P 4K
Web GUI
Laptop
VE8900R* VE8900R* VE8950R VE8950R x4
Video Wall
Cat 5e
HDMI
Note*: VE8900R supports up to 1080p. Downscaling from 4K to 1080p
is not available on this model.
VE8900 / VE8950 User Manual
3
No Complicated IP Setup
Simple configuration that requires no IT experience or extra learning
Effortlessly switches among input sources via top panel pushbuttons
No Additional Server PCs or Software Required
Supports web GUI for device management
No additional server PCs, control boxes, or software/drivers are needed
Go Further For Less with Daisy Chaining
Connects multiple displays through a single port to utilize every port of the
network switch and maximize their value
Easily expandable – cabling and system deployment is easy with no huge
network switches and fewer cables needed
Perfect for large-scale deployment covering hundreds of meters, such as
hotel facilities, airports, university campuses, stations, shopping malls, and
exhibition centers
Note: Depending on your network architecture, we recommend daisy
chaining up to 30 units. Please contact ATEN representatives for more details.
Set-top Box VE8950T
Distance 100m 200m 300m 400m 500m 600m
1
2
3
Media Player
Blu-ray Player
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950R
VE8950T
VE8950T Network
Switch
Use daisy chains to configure a video wall or expand the AV system hundreds of meters
Network
HDMI
Chapter 1. Introduction and Getting Started
4
Video Wall Support
Supports up to 8 x 8 video wall (64 displays)*
Supports horizontal or vertical (90° rotation) display orientation
Easily switches layout profiles, preview and drag-and-drop video sources
via the intuitive web GUI
Note: If you experience issues related to your network architecture, please
contact ATEN representatives for support.
Embedded / De-embedded Audio Support
For VE8900T / VE8950T – separate audio signal can be embedded into
the HDMI stream
For VE8900R / VE8950R – audio stream can be extracted from the HDMI
stream and delivered as a separate audio signal
Multiple Control Channels
Multiple control methods – the system can be managed via Ethernet or
top-panel pushbuttons
USB Connectivity – USB port (USB 2.0) allows for connection of devices
such as keyboard, mouse, flash drive, printer, and other USB peripherals
Bi-directional IR Channel – IR transmission is processed one way at a
time
RS-232 Channel – bi-directional RS-232 serial port allows for connection
of peripherals such as touch screens and bar code scanners
VE8900 / VE8950 User Manual
5
Getting Started Tasks
Follow the steps below to install, connect, configure, and getting started with
your VE8900 / VE8950 devices.
1. Decide your network architecture and configuration. For more
information, see the Implementation Guide.
2. Install the VE8900 / VE8950 devices. For more information, see Mounting
the VE8900 / VE8950 Device, page 10.
3. Connect the VE8900 / VE8950 devices to sources, displays, network, and
other hardware devices as required. For more information, see Connecting
VE8900 / VE8950, page 11.
4. Use one of the following methods to assign input sources.
Note: Skip this step if you have a point-to-point setup. In a point-to-point
setup, source input is automatically assigned.
Assign input sources using the device panel.
For more information, see Assigning Sources Using the Device Panel,
page 17.
Assign input sources using VE Manager.
For more information, see Logging In and Configuring VE Manager,
page 21 and Assigning Sources Using VE Manager, page 24.
Chapter 1. Introduction and Getting Started
6
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7
Chapter 2
Hardware Setup
Components
VE8900T / VE8950T Front View
No. Component Function
1 HDMI In Connects an HDMI cable from the source device.
2 Audio Jack Connects to an analog audio player from the source
device. Note that microphones are not supported.
3 IR Port Connects to an IR receiver/transmitter to allow for
configuration using a remote control.
4 RS-232 Terminal Block Connects to a computer for serial control.
5 USB Type-B Connects to a virtual media or a USB peripheral
device.
Before you proceed to hardware setup:
1. Please review the safety information regarding the placement of
this device in Safety Instructions, page 45.
2. Do not power on the VE8900 / VE8950 device until all the
necessary hardware is connected.
12
2345
Chapter 2. Hardware Setup
8
VE8900T / VE8950T Rear View
VE8900R / VE8950R Front View
No. Component Function
1 LAN Port Connects the unit to LAN with a network cable.
2 Power Jack Connects to the DC power adapter to provide power to the unit.
No. Component Function
1 USB Type-A Connects to virtual media or a USB peripheral device.
2 RS-232 Terminal Block Connects to a serial device.
3 Audio Jack Connects to a speaker from the output device.
4 IR Port Connects to an IR receiver/transmitter to allow for
configuration using a remote control.
5 HDMI Out Connects to an HDMI cable from the output device.
12
12345
VE8900 / VE8950 User Manual
9
VE8900R / VE8950R Rear View
No. Component Function
1 LAN 1 Port Connects the unit to LAN with a network cable.
2 LAN 2 Port Connects to another VE8900R / VE8950R with a network cable
in a daisy-chain setup.
3 Power Jack Connects to the DC power adapter to provide power to the unit.
123
Chapter 2. Hardware Setup
10
Mounting the VE8900 / VE8950 Device
Wall Mount
Secure or hang the VE8900 / VE8950 device to the wall using the built-in
brackets.
Rack Mount
Use the VE-RMK1U Rack Mount Kit to rack-mount the VE8900 / VE8950.
For more information about this accessory, go to www.aten.com/products
VE8900 / VE8950 User Manual
11
Connecting VE8900 / VE8950
Follow the steps below to connect your VE8900 / VE8950 devices with the
hardware as required.
Note:
For details on LED indicators to help you identify statuses of connection
or signal transmission, see Status LEDs, page 15.
For a list of compatible ATEN products, visit the VE8900 / VE8950
product web page at www.aten.com
Serial Device
Remote HDMI
Device
HDMI Source
Device
VE8900R
VE8900T
HDMI Display
RS-232 to
Serial Device
or
PC Control
by USB
IR Transmitter
Audio Speaker
7
HDMI
USB
Cat 5e
RS-232
Audio
IR
USB Peripherals
Audio Player
(Rear)
(Front)
(Rear)
(Front)
LAN
1
5
8
6
3
2
4
4
6
7
8
5
Chapter 2. Hardware Setup
12
1. Connect the HDMI In port on the VE8900T / VE8950T device to the
HDMI Out port on your video source device using an HDMI cable.*
2. Connect the HDMI Out port on the VE8900R / VE8950R device to the
HDMI In port on your display device using an HDMI cable.
3. Depending on your deployment type, connect your VE8900T / VE8950T
and VE8900R / VE8950R to the same LAN.
Point-to-point deployment: directly connect the LAN 1 Ports of your
VE8900T / VE8950T and VE8900R / VE8950R with an RJ-45 cable.
Splitter and matrix deployment: connect the LAN 1 Ports of your
VE8900T / VE8950T and VE8900R / VE8950R to the same network
switch with RJ-45 cables.
4. Plug the Power Adapter into the Power Jack on the VE8900T / VE8950T
and VE8900R / VE8950R devices.
5. (Optional) Connect an RS-232 serial device or peripheral to the RS-232
Terminal Block on your VE8900R / VE8950R device. This device can be
a computer, touch screen, bar code scanner, or control system.*
6. (Optional) Connect an IR transmitter/receiver cable to the IR Ports of your
VE8900T / VE8950T and VE8900R / VE8950R devices.*
7. (Optional) Connect USB peripherals to the USB ports on your VE8900T /
VE8950T and VE8900R / VE8950R devices.*
8. (Optional) Connect an audio device to the VE8900R / VE8950R Audio
Jack.
VE8900 / VE8950 User Manual
13
Note:
To receive HDMI audio on the VE8900 / VE8950 transmitter, make sure
to configure the following in VE Manager:
Set the transmitter to receive HDMI audio:
Go to System Settings > Transmitter > Audio In in VE Manager and
change the setting to HDMI.
To allow for 5.1 or 7.1 surround sound on a VE8900 / VE8950
receiver, do the following:
1. In VE Manager, go to System Settings > Transmitter, access the
configuration window for the corresponding transmitter, and then
set EDID to Manual.
2. From the VE Manager’s preview area, right-click the receiver and
select EDID to allow transmission of the receiver’s EDID to the
transmitter.
The IR, RS-232, and USB signal transmissions are disabled by default. To
enable the functions, go to System Settings > Receiver > IR/RS232 or
USB in VE Manager and select the signal source.
Chapter 2. Hardware Setup
14
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15
Chapter 3
Panel Operation
Overview
This chapter provides information on panel LEDs and instructions to operate
the VE8900 / VE8950 using the panel buttons.
Status LEDs
Both the VE8900 / VE8950 Transmitter and Receiver have front panel LEDs
to indicate their operating and power status.
Note: The HDMI Out LED is only available on VE8900 / VE8950 receivers.
LED Indication Description
Power Lights green The device is powered on.
Off Power is off.
LINK Lights orange LAN is connected.
Off LAN is not connected.
HDMI Out Lights orange The video output is stable.
Blinks orange The video output is unstable.
Off The video output is not transmitted.
RJ-45 Connector
(Left LED)
Lights orange Data is being transmitted at 100Mpbs.
Lights green Data is being transmitted at 1Gpbs.
RJ-45 Connector
(Right LED)
Lights green LAN is connected and no data is being
transmitted.
Blinks green LAN is connected and data is being
transmitted.
Chapter 3. Panel Operation
16
Panel Controls
Note:
The VE8900 / VE8950 device automatically locks its panel when it idles
for 1 minute. To unlock the panel, press and hold the Down (-) button for 3
seconds.
Tx/Rx LEDs and Tx/Rx Switch Button are only available on VE8900 /
VE8950 receivers.
No. Name Description
1. Tx/Rx LEDs Lights to indicate whether the displayed ID number is of
Tx or Rx.
2. ID Number Transmitter side: Identifies its ID number
Receiver side: Identifies its ID number or the
transmitter’s ID number when the panel control is
switched to Tx
An ID Number blinks to indicate that it is been used by
another VE8900 / VE8950 device.
3. Up (+) / Down (-)
Buttons
Assign ID numbers on VE8900 / VE8950 devices.
Assign the source video (transmitter) for the receiver
4. Tx/Rx Switch Button Press to switch control between a receiver and its
corresponding transmitter.
1242
33
VE8950 Receiver
VE8950 Transmitter
VE8900 / VE8950 User Manual
17
Assigning Sources Using the Device Panel
1. Assign an ID number to each of your VE8900R / VE8950R devices.
a) On a VE8900R / VE8950R device, make sure the control is switched to
Rx, in which case the Rx LED lights up. If not, press the Tx/Rx switch
button.
b) Use the Up (+) and Down (-) buttons to assign an ID number to this
receiver.
c) Repeat steps 1 (a) and 1 (b) on each of your VE8900R / VE8950R
devices.
2. For a matrix setup, assign an ID number to each of your VE8900T /
VE8950T devices.
a) On a VE8900T / VE8950T device, use the Up (+) and Down (-) buttons
to assign an ID number to this transmitter.
b) Repeat step 2 (a) on each of your VE8900T / VE8950T devices.
3. Assign source inputs to your VE8900R / VE8950R devices.
a) On a VE8900R / VE8950R device, press the Tx/Rx switch button to
switch the control to Tx, in which case the Tx LED lights up.
b) Use the Up (+) and Down (-) buttons to assign a source input to this
receiver.
c) Repeat steps 3 (a) and 3 (b) on each of your VE8900R / VE8950R
devices.
Chapter 3. Panel Operation
18
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19
Chapter 4
Management
Overview
ATEN VE8900 / VE8950 HDMI over IP Video Extenders can be remotely and
centrally managed using a built-in utility program, the ATEN VE Manager.
Accessed through a web browser, this utility provides a central platform that
allows you to do the following:
Feature Details
Configure transmitter and receiver settings See Transmitter Settings, page 37 and
Receiver Settings, page 39.
Monitor transmitter and receiver statuses See Checking VE8900 / VE8950
Statuses, page 32.
Create display templates See Creating a Video Wall Layout,
page 28.
Chapter 4. Management
20
Looking Up the Login IP Address
Follow the steps below to download IP Installer utility, and use the utility to
look up the IP address of your VE8900 / VE8950 transmitter.
1. Download the IP Installer utility from the VE8900 / VE8950 web page:
www.aten.com/download
2. Unzip and execute the downloaded IP Installer. The Network Device IP
Installer screen appears.
3. Click Enumerate to search for ATEN devices in the network. The
detected devices are shown in Device List.
4. Use the IP address of any VE8900 / VE8950 transmitter to log in VE
Manager.
VE8900 / VE8950 User Manual
21
Logging In and Configuring VE Manager
On a computer with web access, follow the steps below to log in VE Manager.
1. Open a web browser and type the IP address you obtained using IP
Installer Utility. This screen appears.
2. Select Administrator for User Level and type password for the Password
field. This screen appears upon first login.
3. Specify a date and time for the VE Manager using one of the following
methods:
To keep the current date and time settings, select Keep current time.
To adopt the date and time settings of the endpoint used to access VE
Manager, select Sync with computer time.
To specify a different date and time, type the desired date and time.
Make sure the date is typed in this format: YYYY/MM/DD.
Chapter 4. Management
22
4. Click NEXT. This screen appears. The setup wizard lists the VE8900 /
VE8950 transmitters and receivers found in the network.
5. To configure device IP addresses, select the devices from the list, and then
click Next. This screen appears.
6. Click the IP Setup drop-down box to select a method for assigning IP
addresses to the managed VE8900 / VE8950 devices.
Auto: Select this option to have IP addresses automatically assigned by
VE Manager.
DHCP: Select this option to have IP addresses dynamically assigned
by a DHCP server.
Manual: Select this option to designate IP addresses for the managed
video extenders. For details, see the step below.
VE8900 / VE8950 User Manual
23
7. To manually assign IP addresses, follow the steps below.
a) From the Set ID / IP page, select Manual for IP Setup. This screen
appears.
b) In the Transmitter and Receiver fields, type valid IP address ranges.
c) Click Refresh to start assigning IP addresses.
d) When the assignment is complete, VE Manager displays the assigned
IP addresses.
8. To re-assign device IDs, click and type a new ID for the target VE8900 /
VE8950 device.
9. Click Done. The VE Manager’s main screen appears.
Note:
For security reasons, ATEN recommends changing the password at first
login. For details on account settings, see Account Settings, page 44.
To access these settings again, click from the VE Manager’s main
screen, and then click .
Chapter 4. Management
24
Assigning Sources Using VE Manager
Follow the steps below to assign input sources using VE Manager.
1. From the main screen, click , and then click the Receiver tab. The
managed VE8900 / VE8950 receivers appear.
2. Assign a source for each of the VE8900 / VE8950 receivers.
a) Move the cursor to a receiver. A green arrow appears at the top right
corner of the receiver preview window.
b) Click the green arrow. A drop-down menu appears.
c) From the drop-down menu, click Configuration. This window appears.
d) Click the Connected Tx drop-down arrow and select a Tx source.
e) Repeat steps 2 (a) to 2 (d) to assign sources for each of the receivers.
VE8900 / VE8950 User Manual
25
The Main Screen
You can access the following controls from the VE Manager’s main screen.
No. Component Description
1 Previews for Video
Walls and Receivers
Shows a preview of created video walls,
individual video receivers, and daisy chain
setups.
For details about creating video wall
templates, see Creating a Video Wall Layout,
page 28.
For details about controls in a preview, see
Editing a Preview, page 31.
2 Preview Size Drag the slider bar to adjust the size of preview
windows.
3 Create/Edit Video
Wall
Click to create [or edit] video wall templates.
For details, see Configuring and Setting Up a
Video Wall, page 27.
4 OSD Globally enables or disables panel control of the
VE8900 / VE8950 devices used in managed
video walls. To enable or disable panel control
of VE8900 / VE8950 devices for a single video
wall, use the OSD setting for a preview window.
For details, see Configuration Menu in Editing
a Preview, page 31.
1
8
234567
9
10
11
Chapter 4. Management
26
5 Daisy Chain Click to detect daisy chain setups.
6 Sorting Tool Click to sort the display sources in ascending or
descending order by device IDs.
7 System Settings Click to access system settings, including the
general settings, transmitter settings, receiver
settings, firmware update, backup, and restore
settings, and account settings. For more details,
see Chapter 5, System Settings.
8 Log Out Click to log out VE Manager.
9 Favorite This is a list of display sources that the user
marked for quick access. Click to display or hide
the list. For details, see Managing VE8900 /
VE8950 Devices, page 32.
10 Source List Display
Mode
Click to list transmitters (Source List) using
preview windows or device names.
11 Source List Lists the display sources and identifies each
source with its corresponding transmitter.
No. Component Description
VE8900 / VE8950 User Manual
27
Configuring and Setting Up a Video Wall
To configure a video wall, follow the steps below.
1. Make sure you have created a video wall template for your specific needs.
For detailed steps, see Creating a Video Wall Layout, page 28.
2. From the VE Manager’s main screen, drag and drop input sources from the
Source List onto the created video wall layout. In the following example,
the display source T002 is assigned to this video wall layout, which has
four monitors, R001 to R004, merged to form an enlarged display of one
source video.
Note: For details on editing video wall settings, see Editing a Preview,
page 31 and Editing a Preview, page 31.
Chapter 4. Management
28
Creating a Video Wall Layout
1. To create a new layout, click Create/Edit Video Wall from the main
screen. This window appears. A preview of the layout is shown in the
middle.
2. Configure your video wall layout as required. Use the preview to help you
visualize the layout.
Control Description
Name Type to name this video wall layout.
Number of
Displays
Define the following parameters.
Horizontal and Vertical: Click the drop-down
boxes to select the number of displays for your
video wall. Click Refresh to show a preview of
your configuration.
Display orientation: Select horizontal or vertical
display. A vertical display is a 90° clockwise
rotation of the horizontal display.
Bezel Dimensions Type to specify the top/bottom and right/left widths of
the monitor frame.
VE8900 / VE8950 User Manual
29
3. From the preview area, click the drop-down boxes to define the output
receiver for each monitor. An already selected, unavailable receiver is
marked with an asterisk (*).
Operation Mode Select an operation mode for your video wall.
Video Wall: Select this option to set up a video
wall.
Splitter: Select this option to set up a display of
identical content on multiple monitors.
Customized: Select this option to create a
customized display. Click New layout in the list to
rename this template.
Click and hold the slider bar to enlarge or reduce the
size of preview windows.
Use this button to merge displays. Click to select the
desired monitors from the layout preview and click
the button to merge the monitors.
Use this button to separate already merged monitors.
Select a merged monitor from the layout preview, and
then click the button.
Full: Click to display source videos in full extension.
Natural: Click to displays source videos in their
original aspect ratio.
Control Description
Chapter 4. Management
30
4. Click CREATE. The new video wall template is created and displayed on
the main screen.
Editing a Video Wall Layout
To edit a video wall layout, from the VE Manager’s main screen, click the top-
right corner of the layout you wish to edit, and then select Edit. For more
details on video wall settings, see Creating a Video Wall Layout, page 28.
VE8900 / VE8950 User Manual
31
Editing a Preview
You can edit the following settings for a video wall layout.
No. Control Description
1. Operation Mode Click the drop-down list to select an operation
mode.
2. Assigned
Receiver
Displays the assigned receiver for the monitor.
Tip: For an un-merged monitor, double-click the
monitor to open up the settings page for the assigned
receiver.
3. Configuration
Menu
Click the top-right corner to access the following
controls:
Blank: Disables the display on this video wall.
Mute: Disables audio transmission to this video
wall.
OSD: Enables or disables the panel control of all
VE8900 / VE8950 devices for this video wall.
Edit: Click to access the video wall layout
settings. For more details on video wall settings,
see Creating a Video Wall Layout, page 28.
Delete: Click to remove this layout from VE
Manager. For a receiver, this option is only
available when it is offline.
123
Chapter 4. Management
32
Managing VE8900 / VE8950 Devices
Checking VE8900 / VE8950 Statuses
You can check the statuses of your VE8900 / VE8950 devices using by
clicking from the main screen, and then the Transmitter or Receiver tab.
The status for a VE8900 / VE8950 device is indicated with a colored circle. See
the table below for status indicators and the corresponding descriptions.
Indicator Description
Green The device is connected and active.
Orange The device is on standby.
Grey The device is offline.
VE8900 / VE8950 User Manual
33
Setting a Source Video as Favorite
To set a frequently used source video as Favorite for quick access, follow the
steps below.
1. Move your cursor to the source video in the Source List. A green arrow
appears at the top-right corner.
2. Click the green arrow. A drop-down menu appears.
3. Select Set as favorite. The transmitter is marked as favorite.
Chapter 4. Management
34
This Page Intentionally Left Blank
35
Chapter 5
System Settings
Overview
The System Settings page allows you to specify device date and time,
configure settings of connected VE8900 / VE8950 devices, upgrade device
firmware, and back up the VE Manager’s settings.
General Settings
The General tab contains the date, time, and panel lock settings.
To access the General tab, click from the main screen, and then click the
General tab.
Date and time: Click and type the desired information and click Set to
save the settings.
Auto Key Lock: Select Enable to lock the panel control of all connected
VE8900 / VE8950 devices. To unlock the panel of a single VE8900 /
VE8950 device, press and hold the Down (-) button on the top panel for 3
seconds.
Note: The VE8900 / VE8950 device automatically locks its panel when it
idles for 1 minutes.
VE8900 / VE8950 User Manual
37
Transmitter Settings
The Transmitter tab displays the managed VE8900 / VE8950 transmitter
devices and provides access to the settings.
To access transmitter settings, follow the steps below.
1. From the main screen, click , and then click the Transmitter tab. The
managed VE8900 / VE8950 transmitters appear.
2. Move the cursor to a transmitter you wish to configure. A green arrow
appears at the top right corner of the transmitter preview window.
3. Click the green arrow. A drop-down menu appears.
4. Click Configuration. This window appears.
Chapter 5. System Settings
38
5. Configure the settings as required.
Name: Click to rename the transmitter.
IP Address: Specifies how the transmitter obtains its IP address. By
default, this field is set to System Auto.
DHCP: Select this option to have the IP address automatically
assigned by a DHCP server.
System Auto: Select this option to have the IP address
automatically assigned by the VE Manager.
Manual: Select this option to designate an IP address for the
transmitter. Manually type the IP Address, Subnet Mask, and
Gateway for the device.
Audio In: Select your audio signal type.
EDID: After receiving EDID information from the connected display,
the VE8900T / VE8950T analyzes this information and sets up the
input source. Select an EDID mode that suits your needs.
Default: Sets up the input to an optimum configuration based on
ATEN’s predefined list of EDID.
Auto: Sets up the input to the best resolution of the connected
displays.
Manual: Sets up the input to user’s configuration.
Remix: Sets up the input to an optimum resolution of the
connected displays.
RS-232 Baud Rate: Select a suitable baud rate.
Default: Click to restore the transmitter’s settings to default.
6. Click SAVE to keep the changes.
VE8900 / VE8950 User Manual
39
Receiver Settings
The Receiver tab displays managed VE8900 / VE8950 receiver devices and
provides access to the settings.
To access receiver settings, follow the steps below.
1. From the main screen, click , and then click the Receiver tab. The
managed VE8900 / VE8950 receivers appear.
2. Move the cursor to a receiver you wish to configure. A green arrow
appears at the top right corner of the receiver preview window.
3. Click the green arrow. A drop-down menu appears.
4. From the drop-down menu, click Configuration. This window appears.
Chapter 5. System Settings
40
5. Configure the settings as required.
Name: Type to name the receiver.
IP Address: Specifies how the receiver obtains its IP address. By
default, this field is set to System Auto.
DHCP: Select this option to have the IP address automatically
assigned by a DHCP server.
System Auto: Select this option to have the IP address
automatically assigned by the VE Manager.
Manual: Select this option to designate an IP address for the
receiver. Manually type the IP Address, Subnet Mask, and
Gateway for the device.
Connected Tx: Defines the video source for this receiver.
IR/RS-232: Sets the source for IR/RS-232 signals. By default, the IR
and RS-232 are disabled (Manual > N/A).
Follow Video Path: Select this option to receive IR/RS-232
signals from the transmitter (Connected Tx) where the receiver
obtains its video source.
Manual: Use this setting to select a different source for obtaining
IR/RS-232 signals.
USB: Sets the source for the connected USB devices.
Follow Video Path: Select this option to receive USB signals
from the transmitter (Connected Tx) where the receiver obtains
its video source.
Manual: Use this setting to select a different source for obtaining
USB signals.
Fast Switching: Click to define the resolution for fast switching.
Note: For best results, ATEN recommends setting this field to the same
resolution with your video source and make sure this setting is
identical on all VE8900 / VE8950 receivers.
RS-232 Baudrate: Click to define the baud rate for the receiver.
Default: Click to restore the receiver’s settings in this window to
default.
6. Click SAVE to keep the changes.
VE8900 / VE8950 User Manual
41
Maintenance
The Maintenance tab allows you to upgrade device firmware, back up
transmitter and receiver layouts, and restore devices to previously backed up
settings.
Upgrading VE8900 / VE8950 Device Firmware
To upgrade the VE8900 / VE8950 device firmware, follow the steps below.
1. From the main screen, click , and click the Maintenance tab. This
screen appears. The Firmware Upgrade section lists the detected
transmitter and receiver devices, and their firmware versions.
2. Click Browse to locate a previously saved firmware file.
3. Click to unselect any devices that do not require the upgrade.
4. By default, any upgrades that involve a version rollback will be ignored.
To apply both upgrades and version rollbacks, unselect Check Firmware
Version.
5. Click Upgrade to start upgrading.
Chapter 5. System Settings
42
Backing Up VE8900 / VE8950 Device Settings
You can export transmitter and receiver layouts for backup or migration
purposes.
1. From the main screen, click , and then click the Maintenance tab. This
screen appears.
2. Click Back up. A confirmation message appears when the backup is
complete.
VE8900 / VE8950 User Manual
43
Restoring VE8900 / VE8950 Device Settings
You can restore your VE Manager to a previously saved set of settings on
transmitter and receiver layouts.
1. From the main screen, click , and then click the Maintenance tab. This
screen appears.
2. Click Browse to locate a previously saved settings file.
3. Click Restore to start overwriting the settings to the VE Manager. A
confirmation message appears when the backup is complete.
Chapter 5. System Settings
44
Account Settings
VE Manager contains two account levels, the Administrator and the User level.
The default passwords and privileges are detailed in the table below.
To change the default password, click from the main screen, and then click
the Account tab.
Account Level Default Password Privileges
Administrator password All settings
User password Source assignment and VE8900 / VE8950 receiver
allocation on video wall layouts only
45
Appendix
Safety Instructions
General
This product is for indoor use only.
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
To prevent damage to your installation it is important that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
Appendix
46
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
VE8900 / VE8950 User Manual
47
Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
Ensure that proper airflow is provided to devices in the rack.
Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer.
Do not step on or stand on any device when servicing other devices in a
rack.
Appendix
48
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
For telephone support, See Telephone Support, page vi:
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase
Your computer configuration, including operating system, revision level,
expansion cards, and software
Any error messages displayed at the time the error occurred
The sequence of operations that led up to the error
Any other information you feel may be of help
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
VE8900 / VE8950 User Manual
49
Specifications
Function VE8900R VE8950R VE8900T VE8950T
Video Input
Interfaces N/A 1 x HDMI Type A Female (Black)
Impedance N/A 100 Ώ
Max. Distance N/A 1.8 m
Video Output
Interfaces 1 x HDMI Type A Female (Black) N/A
Impedance 100 ΏN/A
Video
Max. Data Rate Average: 150 ~ 500Mbps Average: 150 ~ 500Mbps
Compliance HDMI
HDCP Compatible
HDMI (4K)
HDCP Compatible
HDMI
HDCP Compatible
HDMI (4K)
HDCP Compatible
Max. Resolutions /
Distances
Up to 1080p@100m
(Cat 5e/6, point to
point)
Up to 4K@100m
(Cat 5e/6, point to
point)
*4K supported:
4096 x 2160 / 3840 x
2160 @ 30Hz (4:4:4)
Up to 1080p@100m
(Cat 5e/6, point to point)
Up to 4K@100m
(Cat 5e/6, point to point)
*4K supported:
4096 x 2160 / 3840 x 2160
@ 60Hz (4:2:0)
4096 x 2160 / 3840 x 2160
@ 30Hz (4:4:4)
Audio
Input N/A 1 x HDMI Type A Female (Black)
1 x Mini Stereo Jack Female (Green)
Output 1 x HDMI Type A Female (Black)
1 x Mini Stereo Jack Female (Green)
N/A
Connectors
Unit to Unit 2 x RJ-45 Female 1 x RJ-45 Female
Control
IR 1 x Mini Stereo Jack Female (Black) 1 x Mini Stereo Jack Female (Black)
RS-232 Connector 1 x Terminal Block, 3 x Pole 1 x Terminal Block, 3 x Pole
Baud Rate 19200 19200
Data Bits 8 8
Stop Bits 1, no parity and flow control 1, no parity and flow control
USB 2 x USB Type A Female (Black) 1 x USB Type B Female (White)
Power
Connectors 1 x DC Jack (Black) with locking 1 x DC Jack (Black) with locking
Consumption DC 5V, 4.2W
(without USB
peripheral device
loading)
DC 5V, 4.6W
(without USB
peripheral device
loading)
DC 5V, 3.2W DC 5V, 3.3W
Appendix
50
Environmental
Operating Temperature 0 - 40°C 0 - 40°C
Storage Temperature -20 - 60°C -20 - 60°C
Humidity 0 x 80% RH, Non-Condensing 0 x 80% RH, Non-Condensing
Physical Properties
Housing Metal Metal
Weight 0.49 Kg (1.08 lb) 0.50 Kg (1.10 lb)
Dimensions (L x W x H)
with Bracket
14.02 x 12.30 x 3.06 cm
(5.52 x 4.84 x 1.20 in.)
14.02 x 12.30 x 3.06 cm
(5.52 x 4.84 x 1.20 in.)
Dimensions (L x W x H)
without Bracket
13.60 x 10.10 x 2.90 cm
(5.35 x 3.98 x 1.14 in.)
13.60 x 10.10 x 2.90 cm
(5.35 x 3.98 x 1.14 in.)
Function VE8900R VE8950R VE8900T VE8950T
VE8900 / VE8950 User Manual
51
Supported Browsers
Please see the table below for supported web browsers and the versions.
Web Browser Supported Versions
Google Chrome 60.0.3112 or later
Mozilla Firefox 54.0.1 or later
Opera 46 or later
Appendix
52
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty
Period. If a product is detective, ATEN will, at its discretion, have the option
to (1) repair said product with new or repaired components, or (2) replace the
entire product with an identical product or with a similar product which fulfills
the same function as the defective product. Replaced products assume the
warranty of the original product for the remaining period or a period of 90 days,
whichever is longer. When the products or components are replaced, the
replacing articles shall become customer property and the replaced articles
shall become the property of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/