EMC Information
About This Manual
Conventions
Product Information
User Information
Package Contents
Contents
Chapter 1 Introduction and Getting Started
Chapter 2 Hardware Setup
Chapter 3 Panel Operation
Chapter 4 Management
Chapter 5 System Settings
Chapter 6 CLI Commands
Chapter 7 Mobile Control App
- Overview
Appendix

ATEN VE8952T User Manual

Displayed below is the user manual for VE8952T by ATEN which is a product in the AV Extenders category. This manual has pages.

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ATEN CE250A Manual

HDMI over IP Video Extender

VE8900 / VE8950

4K HDMI over IP Video Extender with PoE

VE8952

User Manual

www.aten.com

VE8900 / VE8950 / VE8952 User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in

a residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

FCC Caution: Any changes or modifications not expressly approved by the

party responsible for compliance could void the user's authority to operate this

equipment.

Warning: Operation of this equipment in a residential environment could

cause radio interference.

Suggestion: Shielded twisted pair (STP) cables must be used with the unit to

ensure compliance with FCC & CE standards.

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including

interference that may cause undesired operation.

Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann

Funkstörungen verursachen.

KCC Statement:

RoHS

This product is RoHS compliant.

Released Date: 2021-01-14

All other brand names and trademarks are the registered property of their respective owners. The

terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or

registered trademarks of HDMI Licensing Administrator, Inc.

VE8900 / VE8950 / VE8952 User Manual

iii

About This Manual

This User Manual is provided to help you get the most from your VE8900 /

VE8950 / VE8952 device and the ATEN VE Manager. It covers all aspects of

installation, configuration, and operation. An overview of the information

found in the manual is provided below.

Chapter 1, Introduction and Getting Started, introduces you to the

features and purposes of VE8900 / VE8950 / VE8952 HDMI over IP Video

Extenders.

Chapter 2, Hardware Setup, introduces you to panel components and

provides step-by-step instructions for installing and setting up your VE8900 /

VE8950 / VE8952 hardware.

Chapter 3, Panel Operation, provides LED indicator information and

functions of the panel pushbuttons.

Chapter 4, Management, provides an overview of the VE Manager’s main

screen and step-by-step instructions of creating and editing display layouts.

Chapter 5, System Settings, provides information on the general settings,

and how to back up, restore, and upgrade the VE8900 / VE8950 / VE8952

system firmware.

Chapter 6, CLI Commands, provides information on required

configurations for establishing sessions via telnet, TCP, or RS-232 serial

signals, and list of supported CLI commands.

Chapter 7, Mobile Control App, provides information on installing,

configuring, and using the application.

An Appendix, provides product safety instructions, technical support details,

and product specifications.

VE8900 / VE8950 / VE8952 User Manual

Conventions

This manual uses the following conventions:

Product Information

For information about all ATEN products and how they can help you connect

without limits, visit ATEN on the Web or contact an ATEN Authorized

Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means

to press the Enter key. If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦Bullet lists provide information, but do not involve sequential

steps.

→Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start

→

Run means

to open the Start menu, and then select Run.

Indicates critical information.

International http://www.aten.com

North America http://www.aten-usa.com

VE8900 / VE8950 / VE8952 User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modifications to this device. It is the

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage setting was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

International http://eservice.aten.com

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1-949-428-1111

VE8900 / VE8950 / VE8952 User Manual

Package Contents

Check to make sure that all of the components are present and in good order.

If anything is missing or was damaged in shipping, contact your dealer.

VE8900T

1 VE8900 HDMI over IP Transmitter

1 RS-232 Terminal Block

1 5V Power Adapter

4Foot Pads

1 User Instructions

VE8900R

1 VE8900 HDMI over IP Receiver

1 RS-232 Terminal Block

1 5V Power Adapter

4Foot Pads

1 User Instructions

VE8950T

1 VE8950 4K HDMI over IP Transmitter

1 RS-232 Terminal Block

1 5V Power Adapter

4Foot Pads

1 User Instructions

VE8900 / VE8950 / VE8952 User Manual

vii

VE8950R

1 VE8950 4K HDMI over IP Receiver

1 RS-232 Terminal Block

1 5V Power Adapter

4Foot Pads

1 User Instructions

VE8952R

1 VE8952 4K HDMI over IP Receiver with PoE

1 RS-232 Terminal Block

1 5V Power Adapter

4Foot Pads

1 User Instructions

VE8952T

1 VE8952 4K HDMI over IP Transmitter with PoE

1 RS-232 Terminal Block

1 5V Power Adapter

4Foot Pads

1 User Instructions

Read this manual thoroughly and follow the installation and operation

procedures carefully to prevent any damage to the device or to any other

connected devices.

Note: The VE8900 / VE8950 / VE8952 product firmware may have been

updated with new features after the release of this manual. For an up-to-

date VE8900 / VE8950 / VE8952 user manual, visit http://

www.aten.com/global/en/

VE8900 / VE8950 / VE8952 User Manual

viii

Contents

EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

1. Introduction and Getting Started

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting Started Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2. Hardware Setup

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

VE8900T / VE8950T / VE8952T Rear View . . . . . . . . . . . . . . . . . . . . 10

VE8900R / VE8950R / VE8952R Front View . . . . . . . . . . . . . . . . . . . 10

VE8900T / VE8950T / VE8952T Top View . . . . . . . . . . . . . . . . . . . . 12

VE8900R / VE8950R / VE8952R Top View . . . . . . . . . . . . . . . . . . . . 13

Mounting the VE8900 / VE8950 / VE8952 Device . . . . . . . . . . . . . . . . . . 14

Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Rack Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting VE8900 / VE8950 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting VE8952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3. Panel Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Assigning Sources Using the Device Panel . . . . . . . . . . . . . . . . . . . . . . . 24

4. Management

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Looking Up the Login IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Looking Up the Login IP Address from OSD. . . . . . . . . . . . . . . . . . . . 26

Find My VE Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Start VE Manager using Find My VE Extension . . . . . . . . . . . . . . . . . 29

Logging In and Configuring VE Manager . . . . . . . . . . . . . . . . . . . . . . . . . 31

The Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Apply / Auto Apply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Assigning Sources Using VE Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Configuring and Setting Up a Video Wall . . . . . . . . . . . . . . . . . . . . . . . . . 39

VE8900 / VE8950 / VE8952 User Manual

Creating a Video Wall Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Editing a Video Wall Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Editing a Preview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Creating a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Edit, Delete and Disconnect Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Edit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Disconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Select / Apply Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Setup Profile Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Managing VE8900 / VE8950 / VE8952 Devices . . . . . . . . . . . . . . . . . . . 52

Checking VE8900 / VE8950 / VE8952 Statuses . . . . . . . . . . . . . . . . .52

5. System Settings

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Transmitter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Receiver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Batch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Upgrading VE8900 / VE8950 / VE8952 Device Firmware . . . . . . . . .61

Synchronizing All Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Backing Up VE8900 / VE8950 / VE8952 Device Settings. . . . . . . . . . 62

Restoring VE8900 / VE8950 / VE8952 Device Settings . . . . . . . . . . .63

Recovery Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Account Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

6. CLI Commands

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Executing Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Switching Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Switching Video, USB, RS-232, and/or IR Paths . . . . . . . . . . . . . . . . 70

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Disabling Video, USB, RS-232, and/or IR Paths . . . . . . . . . . . . . . . . 71

Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Displaying Port-Switching Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Looking Up System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Configuring Video Wall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Muting VE8900 / VE8950 / VE8952 Receivers or Video Walls . . . . .75

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

VE8900 / VE8950 / VE8952 User Manual

Disabling a Video Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Enabling/Disabling the OSD Display of a Receiver . . . . . . . . . . . . . . 77

Configuring the EDID Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Rebooting the VE8900 / VE8950 / VE8952 . . . . . . . . . . . . . . . . . . . . 79

Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Setting the Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Displaying Device Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

7. Mobile Control App

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Live Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Switching a Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Switching Multiple Sources and Displays . . . . . . . . . . . . . . . . . . . . . . 87

Changing the Operation Mode of a Video Wall/Display . . . . . . . . . . . 90

Applying a Display Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Configuring the Profile Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

System Settings and Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Chapter 1

Introduction and Getting Started

Overview

The ATEN VE8900 / VE8950 / VE8952 Video over IP Extenders deliver

visually lossless 1080p (VE8900) / 4K AV (VE8950 / VE8952) signals with

low latency over long distance via a standard Gigabit Ethernet switch.

ATEN’s Video over IP solution is desiged to address the challenges that system

integrators encounter when implementing AV over IP solutions and provides

an effective, easy-to-use, and economical digital signage solution with the

following features and advantages:

Limitless scalability and flexibility

No complicated IP setup

No additional server PCs or software required

Go further for less with daisy chaining

Flexible control with Mobile App

Convenient integration and installation

Engineered to meet today’s demands of large scale, multi-display, 1080p

(VE8900) /4K (VE8950 / VE8952) signal transmission, and designed to be

easy to set up and operate, the VE8900 / VE8950 / VE8952 Video over IP

Extender is an ideal product for a wide range of environments, such as trade

shows, airports, university campuses, conference centers, and shopping

centers.

VE8900 / VE8950 / VE8952 User Manual

Features and Benefits

Light weight Compression with Ultra-low Latency

Delivers visually lossless high-quality video up to 1080p @ 60 Hz

(VE8900) / 4K @ 30 Hz 4:4:4 (VE8950 / VE8952)

Ensures stunning quality video using ATEN advanced video lossless

compression technology

EDID Expert™ selects the optimum EDID settings for smooth power-up,

high-quality display and the best video resolution across different screens

Offers different levels of video compression rate including Smooth,

Balance, and High Quality for users to choose depending on practical

usage

Power over Ethernet Support

Locate VE8952 anywhere without having to install additional power

cabling and outlets

Note: Only VE8952 supports PoE function, and VE8900 / VE8950 does

not.

Limitless Scalability and Flexibility

Extends AV connections from a simple point-to-point to a multi-point to

multi-point setup via LAN without distance limitations

Offers multi-functionality in extender, splitter, matrix switch, video wall

and daisy chain applications

Mix and match the latest 4K displays (VE8950 / VE8952) and 1080p

screens (VE8900). The built-in scaler automatically scales up incoming

video signal to match the maximum resolution of the connected display

devices

Chapter 1. Introduction and Getting Started

Collaboration with ATEN Control System

Integrated solution – Compatible with ATEN Control System, allowing

users to directly operate VE8900 / VE8950 / VE8952 via CLI Telnet, RS-

232 protocol, or Mobile Control App

Effortless operation – One click to effectively operate VE Manager, TV,

projector, source player, and related equipments via

touch panel and

keypad

Note:

Only VE8952 supports PoE and can be installed in combination with

PoE Ethernet switches to reduce power cabling and additional power

outlets.

For more information about choosing the Ethernet switch or bandwidth

requirements; refer to the ATEN HDMI over IP Video Extender System

Implementation Guide.

Cat 5e

HDMI

PoE Network Switch

Set-top Box

VE8952T

Blu-ray Player

(4K) (4K)

Media Player VE8900T VE8950T

Web GUI

Laptop

VE8952R VE8900R VE8950R VE8952R x4

Video Wall

(1080p)

VK2100/VK1100

(Control Box)

ATEN Control

System App

Telnet Control

*Users can choose VE8900R if 1080p

video source is applied

ATEN Control System

VE8900 / VE8950 / VE8952 User Manual

Sponta neous Schedu ling Manag e ment

Offers an user-friendly scheduling management function for users to pre-

plan the display schedule

Provides robust and intuitive scheduling management options to help users

to manage all events in the calendar to as detailed as to setting events to

minute intervals

Integrates all VE89 units to arrange the profile by grouping individual

receiver or video wall

Multiple profiles can be arranged to play in any order over a selected

period of time

No Complicated IP Setup

Simple configuration that requires no extensive IT experience or extra

learning

Effortlessly switches among input sources via top panel pushbuttons

Web GUI-Based Management, No Additional Server PCs or Software

Required

Simple Access – Without typing IP address on Chrome browser, users are

allowed to directly link to VE Manager via one click on “Find My VE”

Chrome based free tool

Chapter 1. Introduction and Getting Started

Go Further For Less with Daisy Chaining

Connects multiple displays through a single port to utilize every port of the

Ethernet switch and maximize their value

Easily expandable – cabling and system deployment is easy with no huge

Ethernet switches and fewer cables needed

Perfect for large-scale deployment covering hundreds of meters, such as

hotel facilities, airports, university campuses, stations, shopping malls, and

exhibition centers

Note:

Depending on your network architecture, we recommend daisy

chaining up to 30 units. Please contact ATEN representatives for more

details.

For Daisy Chain installation setup for VE8952 units, only the first

level of VE8952 supports PoE powering function. All the other

VE8952 units installed on the second level or above will need power

adapter and PoE does not work.

Set-top Box VE8950T

Distance 100m 200m 300m 400m 500m 600m

Media Player

Blu-ray Player

VE8950R

VE8950T

VE8950T Network

Switch

Network

HDMI

Note: 1. VE8952 PoE function does not support power delivery under daisy chain installation.

2. Use daisy chains to configure a video wall or expand the AV system hundreds of meters

VE8900 / VE8950 / VE8952 User Manual

Video Wall Support

Supports up to 8 x 8 video wall (64 displays)

Supports horizontal or vertical (90° and 270° rotation) display orientation

Easily switches layout profiles, preview and drag-and-drop video sources

via the intuitive web GUI

Note: If you experience issues related to your network architecture, please

contact ATEN representatives for support.

Embedded / De-embedded Audio Support

For VE8900T / VE8950T / VE8952T – separate audio signal can be

embedded into the HDMI stream

For VE8900R / VE8950R / VE8952R – audio stream can be extracted

from the HDMI stream and delivered as a separate audio signal

Multiple Control Channels

Multiple control methods – the system can be managed via Ethernet or

top-panel pushbuttons

USB Connectivity – USB port (USB 2.0) allows for connection of devices

such as keyboard, mouse, flash drive, printer, and other USB peripherals*

Bi-directional IR Channel – IR transmission is processed one way at a

time

RS-232 Channel – bi-directional RS-232 serial port allows for connection

of peripherals such as touch screens and bar code scanners

Note: Each VE8900 / VE8950 / VE8952 transmitter can be controlled by

a total of 4 USB touch screens installed to VE8900 / VE8950 /

VE8952 receivers.

Chapter 1. Introduction and Getting Started

Getting Started Tasks

Follow the steps below to install, connect, configure, and get started with your

VE8900 / VE8950 / VE8952 devices.

1. Decide your network architecture and configuration. For more

information, see the ATEN HDMI over IP Video Extender System

Implementation Guide.

2. Mount your VE8900 / VE8950 / VE8952 devices on walls or racks. For

more information, see Mounting the VE8900 / VE8950 / VE8952 Device,

page 14.

3. Connect the VE8900 / VE8950 / VE8952 devices to sources, displays,

network, and other hardware devices as required. For more information,

see the installation diagrams on Connecting VE8900 / VE8950, page 15,

and Connecting VE8952, page 18.

4. Use one of the following methods to assign input sources.

Note: Skip this step if you have a point-to-point setup. In a point-to-point

setup, source input is automatically assigned.

Assign input sources using the device panel.

For more information, see Assigning Sources Using the Device Panel,

page 24.

Assign input sources using VE Manager.

For more information, see Logging In and Configuring VE Manager,

page 31 and Find My VE Extension, page 27.

VE8900 / VE8950 / VE8952 User Manual

This Page Intentionally Left Blank

Chapter 2

Hardware Setup

Components

VE8900T / VE8950T / VE8952T Front View

No. Component Function

1 HDMI Input Port Connects an HDMI cable from the source device.

2 Audio Input Port Connects to an analog audio player from the source

device. Note that microphones are not supported.

3 Bi-directional IR Port Connects to an IR receiver/transmitter to allow for

configuration using a remote control.

4 RS-232 Serial Port Connects to a computer for serial control.

5 USB Type-B Port Connects to a source (e.g. PC/Mac).

Before you proceed to hardware setup:

1. Please review the safety information regarding the placement of

this device in Safety Instructions, page 95.

2. Do not power on the VE8900 / VE8950 / VE8952 device until all

the necessary hardware is connected.

124

VE8900 / VE8950 / VE8952 User Manual

VE8900T / VE8950T / VE8952T Rear View

VE8900R / VE8950R / VE8952R Front View

No. Component Function

1LAN Port with

PoE

Connects the unit to LAN with a network cable.

Note: Only VE8952 supports PoE function, and VE8900 /

VE8950 does not.

2 Power Jack Connects to the DC power adapter to provide power to the unit.

No. Component Function

1 USB Type-A Ports Connects to virtual media or a USB peripheral device.

2 RS-232 Serial Port Connects to a serial device.

3 Bi-directional IR Port Connects to an IR receiver/transmitter to allow for

configuration using a remote control.

4 Audio Output Port Connects to a speaker from the output device.

5 HDMI Output Port Connects to an HDMI cable from the output device.

124

Chapter 2. Hardware Setup

VE8900R / VE8950R / VE8952R Rear View

No. Component Function

1 LAN 1 Port

with PoE

Connects the unit to LAN with a network cable.

Note: Only VE8952 supports PoE function, and VE8900 /

VE8950 does not.

2 LAN 2 Port Connects to another VE8900R / VE8950R with a network cable

in a daisy-chain setup.

3 Power Jack Connects to the DC power adapter to provide power to the unit.

132

VE8900 / VE8950 / VE8952 User Manual

VE8900T / VE8950T / VE8952T Top View

No. Component Function

1ID Display

Panel

An ID display that identifies its ID number.

2 Prev (+) / Next

(-) Buttons



Assign ID numbers on VE8900 / VE8950 devices.



Assign the source video (transmitter) for the receiver.

3 Link LED Lights orange to indicate the LAN Port 1 is connected to an

Ethernet switch. For information, see Status LEDs, page 21.

4 Power LED Lights green to indicate the unit is receiving power. For

information, see Status LEDs, page 21.

3 4

1 2

Chapter 2. Hardware Setup

VE8900R / VE8950R / VE8952R Top View

No. Component Function

1 Tx/Rx LEDs Lights to indicate whether the displayed ID number is of Tx or

Rx.

2 ID Display

Panel

An ID display that identifies its ID number or the transmitter’s ID

number when the panel control is switched to Tx.

3 Prev (+) / Next

(-) Buttons



Assign ID numbers on VE8900 / VE8950 devices.



Assign the source video (transmitter) for the receiver.

4 Tx/Rx Switch

Button

Press to switch control between a receiver and its

corresponding transmitter.

5 HDMI Out

LED

Lights orange to indicate the video output is stable. For

information, see Status LEDs, page 21.

6 Link LED Lights orange to indicate the LAN Port 1 is connected to an

Ethernet switch. For information, see Status LEDs, page 21.

7 Power Jack Connects to the DC power adapter to provide power to the unit.

For information, see Status LEDs, page 21.

6 7

4321

VE8900 / VE8950 / VE8952 User Manual

Mounting the VE8900 / VE8950 / VE8952 Device

Wall Mount

Secure or hang the VE8900 / VE8950 / VE8952 device to the wall using the

built-in brackets.

Rack Mount

Use the VE-RMK1U Rack Mount Kit to rack-mount the VE8900 / VE8950 /

VE8952. For more information about this accessory, go to www.aten.com/

products

Chapter 2. Hardware Setup

Connecting VE8900 / VE8950

Follow the steps below to connect your VE8900 / VE8950 devices with the

hardware as required.

Note:

For details on LED indicators to help you identify statuses of connection

or signal transmission, see Status LEDs, page 21.

For a list of compatible ATEN products, visit the VE8900 / VE8950

product web page at www.aten.com

Serial Device

Remote HDMI

Device

HDMI Source

Device

VE8900R

VE8900T

HDMI Display

RS-232 to

Serial Device

PC Control

by USB

IR Transmitter

Audio Speaker

HDMI

USB

Cat 5e

RS-232

Audio

USB Peripherals

Audio Player

(Rear)

(Front)

(Rear)

(Front)

LAN

VE8900 / VE8950 / VE8952 User Manual

1. Connect the HDMI In port on the VE8900T / VE8950T device to the

HDMI Out port on your video source device using an HDMI cable.

2. Connect the HDMI Out port on the VE8900R / VE8950R device to the

HDMI In port on your display device using an HDMI cable.

3. Depending on your deployment type, connect your VE8900T / VE8950T

and VE8900R / VE8950R to the same LAN.

Point-to-point deployment: directly connect the LAN 1 Ports of your

VE8900T / VE8950T and VE8900R / VE8950R with an RJ-45 cable.

Splitter and matrix deployment: connect the LAN 1 Ports of your

VE8900T / VE8950T and VE8900R / VE8950R to the same Ethernet

switch with RJ-45 cables.

4. Plug the Power Adapter into the Power Jack on the VE8900T / VE8950T

and VE8900R / VE8950R devices.

5. (Optional) Connect an RS-232 serial device or peripheral to the RS-232

Serial Port on your VE8900R / VE8950R device. This device can be a

computer, a touch screen, a bar code scanner, or a control system.

[1]

6. (Optional) Connect an IR transmitter/receiver cable to the IR Bi-

directional Ports of your VE8900T / VE8950T and VE8900R / VE8950R

devices.

[1]

7. (Optional) Connect USB peripherals to the USB Type-A Ports on your

VE8900T / VE8950T and VE8900R / VE8950R devices.

[1] [2]

8. (Optional) Connect an audio device to the VE8900R / VE8950R Audio

Jack.

[3]

Chapter 2. Hardware Setup

Note:

1. The IR, RS-232, and USB signal transmissions are disabled by default. To

enable the functions, go to System Settings > Receiver > IR/RS232 or

USB in VE Manager and select the signal source.

2. Each VE8900 / VE8950 transmitter can be controlled by a total of 4 USB

touch screens installed to VE8900 / VE8950 receivers.

3. To receive HDMI audio on the VE8900 / VE8950 transmitter, make sure

to configure the following in VE Manager:

Set the transmitter to receive HDMI audio:

Go to System Settings > Transmitter > Audio In in VE Manager and

change the setting to HDMI.

To allow for 5.1 or 7.1 surround sound on a VE8900 / VE8950

receiver, do the following:

a) In VE Manager, go to System Settings > Transmitter, access the

configuration window for the corresponding transmitter, and then set

EDID to Manual.

b) From the VE Manager’s preview area, click on the ... icon and select

EDID to allow transmission of the receiver’s EDID to the transmitter.

VE8900 / VE8950 / VE8952 User Manual

Connecting VE8952

Follow the steps below to connect your VE8952 devices with the hardware as

required.

Note:

For details on LED indicators to help you identify statuses of connection

or signal transmission, see Status LEDs, page 21.

For a list of compatible ATEN products, visit the VE8952 product web

page at www.aten.com

VE8952R

VE8952T

Remote HDMI

Device

Audio Speaker

HDMI Display

USB Peripherals

Serial Device

(Rear)

(Front)

HDMI

USB

Cat 5e

RS-232

Audio

(Rear)

(Front)

RS-232 to

Serial Device

PC Control

by USB

HDMI Source

Device

Audio Player IR Transmitter

Local Network

/ LAN

Chapter 2. Hardware Setup

1. Connect a video source device to the HDMI Input Port on the VE8952T

using an HDMI cable.

2. Connect a video display device to the HDMI Output Port on the VE8952R

using an HDMI cable.

3. Set up the VE8952 units as follows. The diagram above illustrates a point -

to-point setup.

Point-to-point setup

a) Connect one end of an Ethernet cable to the LAN Port on the VE8952T

and the other end of the cable to the VE8952R’s LAN Port.

b) Plug the power adapters into the Power Jacks on the VE8952T and

VE8952R.

Multipoint-to-multipoint setup

a) Install the VE8952T and VE8952R to the same local area network by

connecting the LAN Ports to an Ethernet switch using Ethernet cables.

b) The VE8952 can be powered on through an Ethernet cable if the unit is

connected to a PoE-supported Ethernet switch. Alternatively plug the

power adapters into the Power Jacks on the VE8952T and VE8952R.

Note: When power supply is available from the power adapter and

Ethernet cable (PoE), the supply from the power adapter will be

prioritized.

4. (Optional) To bypass RS-232 signals, connect your computer or control

system to the RS-232 Serial Ports on the VE8952.

5. (Optional) To bypass IR signals, plug the IR Receiver to the Bi-directional

IR Port on the VE8952T/VE8952R, depending on where you wish to

operate the remote controller and the IR Transmitter to the VE8952T/

VE8952R.

6. (Optional) To use keyboard and mouse, connect your USB peripherals

such as keyboard and mouse to the VE8952R’s USB Type-A Ports and

your PC to the VE8952T’s USB Type-B Port.

7. (Optional) Connect your audio devices to the Audio Input Port on the

VE8952T and Audio Output Port on the VE8952R.

VE8900 / VE8950 / VE8952 User Manual

Note:

1. The IR, RS-232, and USB signal transmissions are disabled by default. To

enable the functions, go to System Settings > Receiver > IR/RS232 or

USB in VE Manager and select the signal source.

2. Each VE8952 transmitter can be controlled by a total of 4 USB touch

screens installed to VE8952 receivers.

3. To receive HDMI audio on the VE8952 transmitter, make sure to

configure the following in VE Manager:

Set the transmitter to receive HDMI audio:

Go to System Settings > Transmitter > Audio In in VE Manager and

change the setting to HDMI.

To allow for 5.1 or 7.1 surround sound on a VE8952 receiver, do the

following:

a) In VE Manager, go to System Settings > Transmitter, access the

configuration window for the corresponding transmitter, and then set

EDID to Manual.

b) From the VE Manager’s preview area, click on the ... icon and select

EDID to allow transmission of the receiver’s EDID to the transmitter.

Chapter 3

Panel Operation

Overview

This chapter provides information on panel LEDs and instructions to operate

the VE8900 / VE8950 / VE8952 using the panel buttons.

Status LEDs

Both the VE8900 / VE8950 / VE8952 Transmitter and Receiver have front

panel LEDs to indicate their operating and power status.

Note: The HDMI Out LED is only available on VE8900 / VE8950 / VE8952

receivers.

LED Indication Description

Power Lights green The device is powered on.

Off Power is off.

LINK Lights orange LAN is connected.

Off LAN is not connected.

HDMI Out Lights orange The video output is stable.

Blinks orange The video output is unstable.

Off The video output is not transmitted.

RJ-45 Connector

(Left LED)

Lights orange Data is being transmitted at 100Mpbs.

Lights green Data is being transmitted at 1Gpbs.

RJ-45 Connector

(Right LED)

Lights green LAN is connected and no data is being

transmitted.

Blinks green LAN is connected and data is being

transmitted.

VE8900 / VE8950

VE8952 User Manual

Panel Controls

VE8900 / VE8950

Note: The unit used in the diagram above is VE8900 / VE8950, the panel

control for VE8952 is identical.

No. Name Description

1. Tx/Rx LEDs Lights to indicate whether the displayed ID number is of

Tx or Rx.

2 3

4321

VE8900/VE8950 Receiver VE8900/VE8950 Transmitter

Chapter 3. Panel Operation

Note:

The VE8900 / VE8950 / VE8952 device automatically locks its panel

when it idles for 1 minute. To unlock the panel, press and hold the Down (-

) button for 3 seconds.

Tx/Rx LEDs and Tx/Rx Switch Button are only available on VE8900 /

VE8950 / VE8952 receivers.

2. ID Number



Transmitter side: Identifies its ID number.



Receiver side:



Identifies its ID number or the transmitter’s ID

number when the panel control is switched to

Tx.



If the ID number exceeds 3 digits, letter A, b, c,

d, E, and F are used to replace the first two

digits.

A= 10, A00 ~ A99 to display ID number 1000 ~

1099.

b= 11, b00 ~ b99 to display ID number 1100 ~

1199.

c= 12, c00 ~ c99 to display ID number 1200 ~

1299.

d= 13, d00 ~ d99 to display ID number 1300 ~

1399.

E= 14, E00 ~ E99 to display ID number 1400 ~

1499.

F= 15, F00 ~ F99 to display ID number 1500 ~

1599.

An ID Number blinks to indicate that it is been used by

another VE8900 / VE8950 / VE8952 device.

3. Up (+) / Down (-)

Buttons



Assign ID numbers on VE8900 / VE8950 / VE8952

devices.



Assign the source video (transmitter) for the

receiver.

4. Tx/Rx Switch Button Press to switch control between a receiver and its

corresponding transmitter.

No. Name Description

VE8900 / VE8950

VE8952 User Manual

Assigning Sources Using the Device Panel

1. Assign an ID number to each of your VE8900R / VE8950R / VE8952

devices.

a) On a VE8900R / VE8950R / VE8952R device, make sure the control is

switched to Rx, in which case the Rx LED lights up. If not, press the

Tx/Rx switch button.

b) Use the Prev (+) and Next (-) buttons to assign an ID number to this

receiver.

c) Repeat steps 1 (a) and 1 (b) on each of your VE8900R / VE8950R /

VE8952R devices.

2. For a matrix setup, assign an ID number to each of your VE8900T /

VE8950T / VE8952T devices.

a) On a VE8900T / VE8950T / VE8952T device, use the Prev (+) and

Next (-) buttons to assign an ID number to this transmitter.

b) Repeat step 2 (a) on each of your VE8900T / VE8950T / VE8952T

devices.

3. Assign source inputs to your VE8900R / VE8950R / VE8952R devices.

a) On a VE8900R / VE8950R / VE8952R device, press the Tx/Rx switch

button to switch the control to Tx, in which case the Tx LED lights up.

b) Use the Prev (+) and Next (-) buttons to assign a source input to this

receiver.

c) Repeat steps 3 (a) and 3 (b) on each of your VE8900R / VE8950R /

VE8952R devices.

Chapter 4

Management

Overview

ATEN VE8900 / VE8950 / VE8952 HDMI over IP Video Extenders can be

remotely and centrally managed using a built-in utility program, the ATEN VE

Manager. Accessed through a web browser, this utility provides a central

platform that allows you to do the following:

Feature Details

Configure transmitter and receiver

settings

See Transmitter Settings, page 55 and

Receiver Settings, page 57.

Monitor transmitter and receiver

statuses

See Checking VE8900 / VE8950 /

VE8952 Statuses, page 52.

Create display templates See Creating a Video Wall Layout,

page 40.

VE8900 / VE8950 / VE8952 User Manual

Looking Up the Login IP Address

Follow the steps below to download IP Installer utility, and use the utility to

look up the IP address of your VE8900 / VE8950 / VE8952 transmitter.

1. Go to the download link below:

https://www.aten.com/global/en/supportcenter/downloads/

2. Type in VE8900 / VE8950 / VE8952 in the field below “Download

materials for other products” and press OK.

3. Scroll down the page and click either VE8900T / VE8950T / VE8952T or

VE8900R / VE8950R / VE8952R.

4. Scroll down the page to find IP Installer zip file under “Software &

Drivers”. Click the file to download.

5. Unzip and execute the downloaded IP Installer. The Network Device IP

Installer screen appears.

6. Click Enumerate to search for ATEN devices in the network. The

detected devices are shown in Device List.

7. Use the IP address of any VE8900 / VE8950 / VE8952 transmitter to log

in VE Manager.

Looking Up the Login IP Address from OSD

Alternatively, you can obtain the IP address from the HDMI monitor connected

to the VE8900 / VE8950 / VE8952 receiver. For more information, see the

installation diagrams on Connecting VE8900 / VE8950, page 15, and

Connecting VE8952, page 18.

Chapter 4. Management

Find My VE Extension

Chrome browser offers an extension called “Find My VE” for quick access to

VE Manager login page.

1. For the extension application, go to the download link:

https://www.aten.com/global/en/supportcenter/downloads/

2. Type in VE8900 / VE8950 / VE8952 in the field below “Download

materials for other products” and press OK.

3. Scroll down the page and click either VE8900T, VE8900R, or VE8952R.

4. Scroll down the page to find VE Browser zip file under “Software &

Drivers”. Click the file to download.

5. Unzip and execute the downloaded VE Browser using Chrome.

6. After installing the extension, you may find it in Chrome’s extension page

as shown in the example below:

If you have it installed, you can get the extension application out in the start

menu as shown in the example below:

VE8900 / VE8950 / VE8952 User Manual

Clicking the extension application will bring up a window as shown below:

The window will display all the units within the network as a list.

Click the icon (top right-hand corner) to refresh the list.

Use the scroll bar on the right to scroll through the list.

Use the icon (top right-hand corner) to determine way the list is ordered.

Click the icon to toggle between “By Name”, “By Id” and “By IP”, and the

selected way is in bold character. For example, in the diagram above, the ID of

the devices are in bold, which indicates that “By ID” is selected.

Click the bar of any of the shown devices to go to VE Manager.

Click “Close” to close the VE Browser application.

Chapter 4. Management

Start VE Manager using Find My VE Extension

You can go directly into VE Manager login page using the Find My VE

Extension. To do so, follow the steps below:

1. In the Windows Start menu, click to select Find My VE.

2. In the Find My VE window, click the bar of any of the shown devices and

the system will open the VE Manager login page.

VE8900 / VE8950 / VE8952 User Manual

Please refer to Logging In and Configuring VE Manager on page 31 for

information about logging in.

Chapter 4. Management

Logging In and Configuring VE Manager

On a computer with web access, follow the steps below to log in VE Manager.

1. Open a web browser and type the IP address you obtained using IP

Installer Utility. This screen appears.

2. Select Administrator for User Level and type password for the Password

field. This screen appears upon first login.

Note: If you are the administrator, and are logging in for the first time, use

the default Password: password. For security purposes, the system

will prompt you to change the login password. The password must

be different from your login password

3. Specify a date and time for the VE Manager using one of the following

methods:

To keep the current date and time settings, select Keep current time.

VE8900 / VE8950 / VE8952 User Manual

To adopt the date and time settings of the endpoint used to access VE

Manager, select Sync with computer time.

To specify a different date and time, type the desired date and time.

Make sure the date is typed in this format: YYYY/MM/DD.

4. Click NEXT. This screen appears. The setup wizard lists the VE8900 /

VE8950 / VE8952 transmitters and receivers found in the network.

5. To configure device IP addresses, select the devices from the list, and then

click Next. This screen appears.

6. Click the IP Setup drop-down box to select a method for assigning IP

addresses to the managed VE8900 / VE8950 / VE8952 devices.

Auto: Select this option to have IP addresses automatically assigned by

VE Manager.

DHCP: Select this option to have IP addresses dynamically assigned

by a DHCP server.

Chapter 4. Management

Manual: Select this option to designate IP addresses for the managed

video extenders. For details, see the step below.

7. To manually assign IP addresses, follow the steps below.

a) From the Set ID / IP page, select Manual for IP Setup. This screen

appears.

b) In the Transmitter and Receiver fields, type valid IP address ranges.

c) Click Refresh to start assigning IP addresses.

d) When the assignment is complete, VE Manager displays the assigned

IP addresses.

8. To re-assign device IDs, click and type a new ID for the target VE8900 /

VE8950 / VE8952 device.

9. Click Done. The VE Manager’s main screen appears.

Note:

For security reasons, ATEN recommends changing the password at first

To access these settings again, click from the VE Manager’s main

screen, and then click .

VE8900 / VE8950 / VE8952 User Manual

The Main Screen

You can access the following controls from the VE Manager’s main screen.

No. Component Description

1 Previews for Video

Walls and Receivers

Shows a preview of created video walls,

individual video receivers, and daisy chain

setups.

For details about creating video wall

templates, see Creating a Video Wall Layout,

page 40.

For details about controls in a preview, see

Editing a Preview, page 43.

2 Preview Size Drag the slider bar to adjust the size of preview

windows.

3 Create/Edit Video

Wall

Click to create [or edit] video wall templates.

For details, see Assigning Sources Using VE

Manager, page 36.

234 5 67

Chapter 4. Management

Apply / Auto Apply

If you wish to apply settings as you configure them, check Auto Apply.

Alternatively, if you wish to manually apply the settings, uncheck Auto Apply

and use the Apply button. The button will light up to show a change was made.

4 OSD Globally enables or disables panel control of the

VE8900 / VE8950 / VE8952 devices used in

managed video walls. To enable or disable panel

control of VE8900 / VE8950 / VE8952 devices

for a single video wall, use the OSD setting for a

preview window. For details, see Configuration

Menu in Editing a Preview, page 43.

5 Refresh Refresh / Update the Daisy Chain Status.

6 Auto Apply Check to enable auto apply, where all the

settings are automatically applied to the devices.

7 Profile Schedule Click to enter profile scheduling page. For more

information, please refer to Setup Profile

Schedules on page 49.

8 System Settings Click to access system settings, including the

general settings, transmitter settings, receiver

settings, firmware update, backup, and restore

settings, and account settings. For more details,

see Chapter 5, System Settings.

9 Log Out Click to log out VE Manager.

10 Source List Lists the display sources and identifies each

source with its corresponding transmitter.

11 Profile Bar Video wall profile for video wall display. For

more information, please refer to Profile on

page 44.

No. Component Description

VE8900 / VE8950 / VE8952 User Manual

Assigning Sources Using VE Manager

Follow the steps below to assign input sources using VE Manager.

1. On the main screen, identify the source you wish to be assigned in the

“Source List” and the preview video walls / receivers.

2. Select and drag the source to the preview video walls / receivers.

3. When there is a display issue from the connected receiver, the specific

receiver will be indicated in red from the preview.

Chapter 4. Management

4. When there is a display issue from a single connected receiver, the

preview is shown below.

Alternatively, you can go into system settings to assign sources there. Follow

the steps below:

1. From the main screen, click , and then click the Receiver tab. The

managed VE8900 / VE8950 / VE8952 receivers appear.

2. Assign a source for each of the VE8900 / VE8950 / VE8952 receivers.

a) Move the cursor to a receiver. A green arrow appears at the top right

corner of the receiver preview window.

b) Click the green arrow. A drop-down menu appears.

VE8900 / VE8950 / VE8952 User Manual

c) From the drop-down menu, click Configuration. This window appears.

d) Click the Connected Tx drop-down arrow and select a Tx source.

e) Repeat steps 2 (a) to 2 (d) to assign sources for each of the receivers.

f) To reboot the VE8900 / VE8950 / VE8952, click the green arrow

mentioned in step b), and click Reboot. This warning window appears.

Chapter 4. Management

Configuring and Setting Up a Video Wall

To configure a video wall, follow the steps below.

1. Make sure you have created a video wall template for your specific needs.

For detailed steps, see Creating a Video Wall Layout, page 40.

2. From the VE Manager’s main screen, drag and drop input sources from the

Source List onto the created video wall layout. In the following example,

the display source T002 is assigned to this video wall layout, which has

four monitors, R001 to R004, merged to form an enlarged display of one

source video.

Note: For details on editing video wall settings, see Editing a Preview,

page 43 and Editing a Preview, page 43.

VE8900 / VE8950 / VE8952 User Manual

Creating a Video Wall Layout

1. To create a new layout, click Create/Edit Video Wall from the main

screen. This window appears. A preview of the layout is shown in the

middle.

2. Co nfigu re your video wall layout as requ ired. Use the prev iew to help you

visualize the layout.

Control Description

Name of Video

Wall

Type to name this video wall.

Number of

Displays

Define the following parameters.

Horizontal and Vertical: Click the drop-down

boxes to select the number of displays for your

video wall. Click Refresh to show a preview of

your configuration.

Display orientation: Select horizontal or vertical

display. A vertical display is either a 90°

clockwise or a 90° counter-clockwise rotation of

the horizontal display.

Bezel Dimensions Type to specify the top/bottom and right/left widths of

the monitor frame. The value on the top is the total of

the top and bottom bezel, and the value on the right is

the total of the left and right bezel.

Chapter 4. Management

3. From the preview area, click the drop-down boxes to define the output

receiver for each monitor. An already selected, unavailable receiver is

marked with an asterisk (*).

Operation Mode Select an operation mode for your video wall.

Video Wall: Select this option to set up a video

wall.

Splitter: Select this option to set up a display of

identical content on multiple monitors.

Customized: Select this option to create a

customized display. Click New layout in the list to

rename this template.

Click and hold the slider bar to enlarge or reduce the

size of preview windows.

Use this button to merge displays. Click to select the

desired monitors from the layout preview and click

the button to merge the monitors.

Use this button to separate already merged monitors.

Select a merged monitor from the layout preview, and

then click the button.

Full: Click to display source videos in full extension.

Natural: Click to displays source videos in their

original aspect ratio.

Control Description

VE8900 / VE8950 / VE8952 User Manual

4. Click CREATE. The new video wall template is created.

Editing a Video Wall Layout

To edit a video wall layout, from the VE Manager’s main screen, click the top-

right corner of the layout you wish to edit, and then select Edit. For more

details on video wall settings, see Creating a Video Wall Layout, page 40.

Chapter 4. Management

Editing a Preview

You can edit the following settings for a video wall layout.

No. Control Description

1 Operation Mode Click the drop-down list to select an operation

mode.

2Assigned

Receiver

Displays the assigned receiver for the monitor.

Tip: For an un-merged monitor, double-click the

monitor to open up the settings page for the assigned

receiver.

3 Configuration

Click the top-right corner to access the following

controls:

Blank: Disables the display on this video wall.

Mute: Disables audio transmission to this video

wall.

OSD: Enables or disables the panel control of all

VE8900 / VE8950 / VE8952 devices for this

video wall.

Edit: Click to access the video wall layout

settings. For more details on video wall settings,

see Creating a Video Wall Layout, page 40.

Delete: Click to remove this layout from VE

Manager. For a receiver, this option is only

available when it is offline.

123

VE8900 / VE8950 / VE8952 User Manual

Profile

After configuring video receiver / video wall settings, if you find that you

would like to keep the current settings, you can save it as a profile. You can

create different profiles and apply them manually, or you can set up profile

schedules for switching video display at different times of a day, week or

month.

Creating a Profile

Follow the steps below to create a profile.

1. On the main screen, click the profile arrow on the profile bar for the

profile list shown below:

Chapter 4. Management

2. Click +Add Profiles for the page below:

Profile Name: Enter a profile name.

Receivers / Video Walls: Select the receivers / video walls you wish to

be in this profile by checking the orange box. Alternatively, you can

select all receivers / video walls by checking the Select All option.

3. Click DONE to complete the configuration.

VE8900 / VE8950 / VE8952 User Manual

Edit, Delete and Disconnect Profile

On the profile list, you can edit, delete and disconnect profiles.

Click to select the profile you wish to configure and a green arrow will appear.

Click the green arrow for a drop-down menu of edit, delete and disconnect

options.

Edit

To edit the profile, click the Edit option:

Profile Name: Edit the profile name.

Receivers / Video Walls: Select / de-select the receivers / video walls you

wish to be in this profile by checking / unchecking the orange box. You

can select / de-select all receivers / video walls by checking / unchecking

the Select All option.

Click DONE to complete editing.

Chapter 4. Management

Delete

To delete a profile, click the Delete option:

The system will ask if you would like to delete this profile. Click OK to

proceed or click CANCEL to cancel.

Disconnect

To disconnect the current profile from the video wall, click Disconnect. The

video wall should go blank.

VE8900 / VE8950 / VE8952 User Manual

Select / Apply Profile

After creating the profile, you can apply the settings of the profile to the video

displays. Follow the steps below to apply the settings:

1. Bring up the profile list.

2. Click to select a profile and a preview will be shown:

The video receiver / video wall selected in the profile will be displayed. If

the current video receivers / video walls show yellow background, it

indicates that the video settings have not be applied. If the background is

grey, it indicates that the video receivers / walls are not available. If the

background is white, it indicates that the settings are currently applied to

the system.

3. Click Apply to apply the settings of the profile.

4. When applied, the video settings will be shown on the main screen.

Chapter 4. Management

Setup Profile Schedules

Follow the steps below to setup profile schedules.

1. On the main screen, click the profile schedule icon on the top right

hand corner

An example of profile schedule screen (with nothing planned) is shown

below:

On this page, you can select to show current schedule of either “1 DAY”,

“3 next days”, “work week” or “full week”.

2. Click to select the day and time period to setup the schedule. An example

is shown below:

VE8900 / VE8950 / VE8952 User Manual

3. Edit / Add the schedule as required:

Status: Enable or disable the schedule.

Profile: Select a profile.

Start Date: Select or enter a start date.

End Date: Select or enter an end date.

Start Time: Select or enter a start time.

End Time: Select or enter an end time.

Repeat: Select a repeat cycle for the schedule.

Once: Select this option to run this schedule only once.

Daily: Select this option to run this schedule everyday.

Weekly: Select this option to run this schedule every week. You

can also select which days you wish the schedule to run in a week.

The option is shown below:

Monthly: Select this option to run this schedule every month. you

can also enter the days you wish the schedule to run in a month, or

enter a range(s) for the schedule to run. Follow the on-screen

instruction on how to enter the schedule here.

4. Click SAVE to save the schedule and an example is shown below:

Chapter 4. Management

VE8900 / VE8950 / VE8952 User Manual

Managing VE8900 / VE8950 / VE8952 Devices

Checking VE8900 / VE8950

VE8952 Statuses

You can check the statuses of your VE8900 / VE8950 / VE8952 devices using

by clicking from the main screen, and then the Transmitter or Receiver

tab.

The status for a VE8900 / VE8950 / VE8952 device is indicated with a colored

circle. See the table below for status indicators and the corresponding

descriptions.

Indicator Description

Green The device is connected and active.

Orange The device is on standby.

Grey The device is offline.

Chapter 5

System Settings

Overview

The System Settings page allows you to specify device date and time,

configure settings of connected VE8900 / VE8950 / VE8952 devices, upgrade

device firmware, and back up the VE Manager’s settings.

General Settings

The General tab contains the date, time, and panel lock settings.

To access the General tab, click from the main screen, and then click the

General tab.

Date and time: Click and type the desired information and click Set to

save the settings.

Sync with computer time: If you wish to synchronize the time with the

computer’s time, check the checkbox and click Set.

Pop-up OSD: When enabled, the OSD will be displayed when switching

video source. The OSD will not be displayed when disabled.

Video Quality: Click to select a video quality for display.

Panel Lock:

Select Permanent to lock the panel control of all connected VE8900 /

VE8950 / VE8952 devices. To unlock the panel of a single VE8900 /

VE8950 / VE8952 device, uncheck the Enable checkbox.

VE8900 / VE8950 / VE8952 User Manual

Select Auto to automatically lock the panel control of all connected

VE8900 / VE8950 / VE8952 devices when it idles for 1 minutes. To

unlock the panel of a single VE8900 / VE8950 / VE8952 device, press

and hold the Down (-) button on the top panel for 3 seconds.

Installation Wizard: Click on the top-right corner to open up the

installation wizard. For details, see Logging In and Configuring VE

Manager, page 31.

Click Apply for the settings to take effect on the connected VE8900 / VE8950

/ VE8952 devices.

Chapter 5. System Settings

Transmitter Settings

The Transmitter tab displays the managed VE8900 / VE8950 / VE8952

transmitter devices and provides access to the settings.

To access transmitter settings, follow the steps below.

1. From the main screen, click , and then click the Transm itter tab. The

managed VE8900 / VE8950 / VE8952 transmitters appear.

2. Move the cursor to a transmitter you wish to configure. A green arrow

appears at the top right corner of the transmitter preview window.

3. Click the green arrow. A drop-down menu appears.

4. Click Configuration. This window appears.

VE8900 / VE8950 / VE8952 User Manual

5. Configure the settings as required.

Name: Click to rename the transmitter.

IP Address: Specifies how the transmitter obtains its IP address. By

default, this field is set to System Auto.

DHCP: Select this option to have the IP address automatically

assigned by a DHCP server.

System Auto: Select this option to have the IP address

automatically assigned by the VE Manager.

Manual: Select this option to designate an IP address for the

transmitter. Manually type the IP Address, Subnet Mask, and

Gateway for the device.

Audio In: Select your audio signal type.

EDID: After receiving EDID information from the connected display,

the VE8900T / VE8950T / VE8952T analyzes this information and

sets up the input source. Select an EDID mode that suits your needs.

Default: Sets up the input to an optimum configuration based on

ATEN’s predefined list of EDID.

Auto: Sets up the input to the best resolution of the connected

displays.

Manual: Sets up the input to user’s configuration.

Remix: Sets up the input to an optimum resolution of the

connected displays.

RS-232 Baud Rate: Select a suitable baud rate.

HDCP: By default, HDCP is enabled for the VE8900T / VE8950T /

VE8952T.

Default: Click to restore the transmitter’s settings to default.

6. Click SAVE to keep the changes.

Chapter 5. System Settings

Receiver Settings

The Receiver tab displays managed VE8900 / VE8950 / VE8952 receiver

devices and provides access to the settings.

To access receiver settings, follow the steps below.

1. From the main screen, click , and then click the Receiver tab. The

managed VE8900 / VE8950 / VE8952 receivers appear.

2. Move the cursor to a receiver you wish to configure. A green arrow

appears at the top right corner of the receiver preview window.

3. Click the green arrow. A drop-down menu appears.

4. From the drop-down menu, click Configuration. This window appears.

VE8900 / VE8950 / VE8952 User Manual

5. Configure the settings as required.

Name: Type to name the receiver.

IP Address: Specifies how the receiver obtains its IP address. By

default, this field is set to System Auto.

DHCP: Select this option to have the IP address automatically

assigned by a DHCP server.

System Auto: Select this option to have the IP address

automatically assigned by the VE Manager.

Manual: Select this option to designate an IP address for the

receiver. Manually type the IP Address, Subnet Mask, and

Gateway for the device.

Connected Tx: Defines the video source for this receiver.

IR/RS-232: Sets the source for IR/RS-232 signals. By default, the IR

and RS-232 are disabled (Manual > N/A).

Follow Video Path: Select this option to receive IR/RS-232

signals from the transmitter (Connected Tx) where the receiver

obtains its video source.

Manual: Use this setting to select a different source for obtaining

IR/RS-232 signals.

USB: Sets the source for the connected USB devices.

Follow Video Path: Select this option to receive USB signals

from the transmitter (Connected Tx) where the receiver obtains

its video source.

Manual: Use this setting to select a different source for obtaining

USB signals.

Fast Switching: Click to define the resolution for fast switching.

Note: For best results, ATEN recommends setting this field to the same

resolution with your video source and make sure this setting is

identical on all VE8900 / VE8950 / VE8952 receivers.

RS-232 Baud Rate: Click to define the baud rate for the receiver.

Default: Click to restore the receiver’s settings in this window to

default.

6. Click SAVE to keep the changes.

Chapter 5. System Settings

Batch Configuration

A batch configuration option is available for both Transmitters and Receivers,

and appears on the top right-hand corner of the page as Quick Configuration.

If you wish to adjust a particular setting for a group of devices, do the

following:

1. Click Quick Configuration for a drop-down menu.

2. Select a setting you wish to configure.

The available options for the drop-down menu will depend on whether

you’re in the Transmitter or Receiver settings.

For Transmitters, please refer to page 56.

For Receivers, please refer to page 58.

The interface will allow you to select which devices you wish to configure.

VE8900 / VE8950 / VE8952 User Manual

3. Check the devices you wish to configure or, if you wish to select all the

devices on the list, check “Select All” (on the top left-hand corner) and

click NEXT.

The Quick Configure window will appear and you can see each device’s

current status.

A drop-down menu is available at the bottom of the window for the

configuration.

4. Select the desired setting and click Apply to apply the setting to all the

devices.

Chapter 5. System Settings

Maintenance

The Maintenance tab allows you to upgrade device firmware, back up

transmitter and receiver layouts, and restore devices to previously backed up

settings.

Upgrading VE8900 / VE8950 / VE8952 Device Firmware

To upgrade the VE8900 / VE8950 / VE8952 device firmware, follow the steps

below.

1. From the main screen, click , and click the Maintenance tab. This

screen appears. The Firmware Upgrade section lists the detected

transmitter and receiver devices, and their firmware versions.

2. Click Choose File to locate a previously saved firmware file.

3. Click to uncheck any devices that do not require the upgrade.

4. By default, any upgrades that involve a version rollback will be ignored.

To apply both upgrades and version rollbacks, uncheck Check Firmware

Version.

5. Click Upgrade to start upgrading.

VE8900 / VE8950 / VE8952 User Manual

Synchronizing All Devices

When you wish to add or replace devices, click the Sync All button for the

system to recognize the added / replaced device.

Backing Up VE8900 / VE8950 / VE8952 Device Settings

You can export transmitter and receiver layouts for backup or migration

purposes.

1. From the main screen, click , and then click the Maintenance tab. This

screen appears.

2. Click Back up. A confirmation message appears when the backup is

complete.

Chapter 5. System Settings

Restoring VE8900 / VE8950 / VE8952 Device Settings

You can restore your VE Manager to a previously saved set of settings on

transmitter and receiver layouts.

1. From the main screen, click , and then click the Maintenance tab. This

screen appears.

2. Click Choose File to locate a previously saved settings file.

3. Click Restore to start overwriting the settings to the VE Manager. A

confirmation message appears when the backup is complete.

Recovery Mode

There are four conditions that require recovery mode:

When a firmware upgrade is manually aborted.

When the mainboard firmware upgrade fails.

When the I/O firmware upgrade fails.

The unit is not powered on with unknown reason

To set the VE8900 / VE8950 / VE8952 to recovery mode, do the following:

1. Press and hold the Prev (+) pushbutton.

2. Power on the VE8900 / VE8950 / VE8952.

VE8900 / VE8950 / VE8952 User Manual

Account Settings

VE Manager contains two account levels, the Administrator and the User level.

The default pas swo rds and privileges are detailed in the table below.

To change the default password, click from the main screen, and then click

the Account tab.

Account Level Default Password Privileges

Administrator password All settings

User password Source assignment and VE8900 / VE8950 /

VE8952 receiver allocation on video wall layouts

only

Chapter 6

CLI Commands

Overview

You can manage and configure the VE8900 / VE8950 / VE8952 devices using

telnet, TCP, or RS-232 commands from a PC or an ATEN Control Box.

Before You Start

Make sure you have installed a PC or an ATEN Control Box to the Ethernet

switch in your setup, as illustrated below:

VE8900 / VE8950 / VE8952 User Manual

Executing Commands

The following instructions presume command operations using a PC. To

execute commands using ATEN Control Boxes, see ATEN Control System

User Manual for details. To execute a command, do the following:

1. On a connected PC, open a command prompt as administrator.

2. Depending on the supported command type for your PC, do the following

to connect to your deployment.

Telnet connections

In the command prompt, type the IP address of any VE8900 / VE8950 /

VE8952 receiver in your setup and use port 23. For example:

TCP connections

In the command prompt, type the IP address of any VE8900 / VE8950 /

VE8952 receiver in your setup and use port 9138. For example:

RS-232 connections

In the VE Manager, set the IR/RS232 of all VE8900 / VE8950 /

VE8952 receivers to Manual and select the Command Mode option.

When the connection is established, the message “Welcome to CLI mode”

appears.

Chapter 6. CLI Commands

3. Type the command you wish to execute.

For information on command syntax, see Commands, page 68.

4. Press [Enter] to execute the command.

5. When the command is successfully executed, the system returns a

confirmation message.

6. To end the session, type logout in the command prompt and press [Enter].

VE8900 / VE8950 / VE8952 User Manual

Commands

Guidelines

The general form of a command is:

command name + parameter1 + parameter 2 + control 1 + control 2

Always specify the command name first, followed by one or more

parameters, and then the controls, if any.

If you have two or more parameters, the order of these parameters among

themselves does not affect the result of the operation. For example, both of

the following commands execute the same task:

command name + parameter 1 + parameter 2

command name + parameter 2 + parameter 1

If you have two or more controls, the order of these controls among

themselves does not affect the result of the operation. For example, both of

the following commands execute the same task:

command name + control 1 + control 2

command name + control 2 + control 1

The command syntax uses the following notifications:

Notation Description

+ Indicates a space in the command.

[ ] Indicates optional items. Only type the information in the brackets,

not the brackets themselves.

<argument>Indicates the name of the value that the user must provide. Only

type the information in the angle brackets, not the brackets

themselves.

| Indicates two or more mutually exclusive choices in a command

line. Only type one of the choices in the command line, not the

symbol.

Chapter 6. CLI Commands

Switching Sources

To switch source on a display, type the command in this format:

sw + i<port> +

[

o<port>

]

+ on|off + \r\n

Examples

To switch the source to a VE8900 transmitter with the IP address of

10.0.90.11 to the VE8900 receiver you used to make the CLI connection,

type sw i10.0.90.11 on

To switch the source to a VE8950 transmitter with the ID of 1 on a

VE8950 receiver with the ID of 5, type sw i1 o5 on

To stop source transmission from a VE8900 transmitter with the IP

address of 10.0.70.43 to a VE8900 receiver with the ID of 3, type

sw i10.0.70.43 o3 off

Control Description

i<port> Indicates the device ID, MAC address, or the IP address of the input

source (VE8900 / VE8950 / VE8952 transmitter) device.

o<port> Indicates the device ID, MAC address, or the IP address of the output

(VE8900 / VE8950 / VE8952 receiver) device. Omit this variable to

assign the specified source to the display that you used to make the

CLI connection.

on Enables the specified command.

off Disconnects from the current connection.

\r\n Ends the command.

VE8900 / VE8950 / VE8952 User Manual

Switching Video, USB, RS-232, and/or IR Paths

Use this command to switch video, USB, RS-232 and/or IR transmission paths.

To use this function, type the command in this format:

sw + i<port> + all | video | usb | serial | ir + o<port> + \r\n

Examples

To switch the video path of a VE8900 transmitter with the ID of 3 to a

VE8900 receiver with an ID of 4, type sw i3 video o4

To switch the usb path of a VE8950 transmitter with the ID of 1 to a

VE8950 receiver with an ID of 6, type sw i1 usb o6

Control Description

i<port> Indicates the device ID of the input source (VE8900 / VE8950 /

VE8952 transmitter) device.

o<port> Indicates the device ID of the output (VE8900 / VE8950 / VE8952

receiver) device.

all Stands for all transmissions paths, including video, USB, and IR of the

specified transmitter.

video Stands for video path of the specified transmitter.

usb Stands for USB path of the specified transmitter.

serial Stands for RS-232 path of the specified transmitter.

ir Stands for IR path of the specified transmitter.

\r\n Ends the command.

Chapter 6. CLI Commands

Disabling Video, USB, RS-232, and/or IR Paths

Use this command to disable video, USB, RS-232 and/or IR transmission paths

for the specified VE8900 / VE8950 / VE8952 receiver. To use this function,

type the command in this format:

sw + o<port> + all | video | usb | serial | ir + off + \R\N

Example

To disable the video, USB, RS-232, and IR paths for a VE8900 receiver

with an ID of 4, type sw o4 all off

Control Description

o<port> Indicates the device ID of the output (VE8900 / VE8950 / VE8952

receiver) device.

all Stands for all transmissions paths, including video, USB, and IR of the

specified receiver.

video Stands for video path of the specified receiver.

usb Stands for USB path of the specified receiver.

serial Stands for RS-232 path of the specified receiver.

ir Stands for IR path of the specified receiver.

\r\n Ends the command.

VE8900 / VE8950 / VE8952 User Manual

Displaying Port-Switching Alerts

Use this command to display an alert message in the command line interface

whenever a port is switched via the VE Manager, the VE8900 / VE8950 /

VE8952 device pushbuttons, or the IR remote control. To enable or disable this

function, type the command in this format:

echo + on | off + \R\N

Control Description

on Sends an alert in the command prompt window to inform port switching

configuration. For example, when the user assigns the VE8900T with

the device ID of 2 to the VE8900R with the device ID of 3, the system

send this message in the command prompt window:

sw o2 i3 on

off Disables the alert for port switching.

\r\n Ends the command.

Chapter 6. CLI Commands

Looking Up System Settings

You can look up the following system settings using the list command:

Video Wall IDs

Device ID, MAC address, IP address, firmware version, and device name

of VE8900 / VE8950 / VE8952 transmitters and receivers

To look up system settings, type the command in this format:

list + rx | tx | device | videowall + \r\n

Control Description

rx Lists the system information of all VE8900 / VE8950 / VE8952

receivers in the environment, including the device IDs, MAC

addresses, IP addresses, firmware versions, and device names.

tx Lists the system information of all VE8900 / VE8950 / VE8952

transmitters in the environment, including the device IDs, MAC

addresses, IP addresses, firmware versions, and device names.

device Lists the system information of all VE8900 / VE8950 / VE8952

transmitters and receivers in the environment, including the device

IDs, MAC addresses, IP addresses, firmware versions, and device

names.

videowall Lists the video wall settings.

\r\n Ends the command.

VE8900 / VE8950 / VE8952 User Manual

Configuring Video Wall Settings

To apply a layout to a video wall and assign sources for display, type the

command in this format:

vw + f<video_wall_ID> + l<layout_name> + [o<port>] + i<port> + on|off + /r/n

Examples

To apply Layout 1 to a video wall with the ID of 8c8f12e62d3c87ef, and

assign the source connected to VE8950T (device ID: 2) to the video wall,

where one of the display is connected to a VE8900R (IP address:

10.0.66.73), type the following:

vw + f8c8f12e62d3c87ef + lLayout 1 + o10.0.66.73 + i2 + on

Control Description

<video_wall_ID> Indicates the ID of the video wall on which you wish to display the

specified layout and sources. You can also substitute this ID with

the ID of any VE8900 / VE8950 / VE8952 receiver used in the target

video wall. To look up video wall IDs, use the list command. For

details, see Looking Up System Settings, page 73.

l<layout_name> Indicates the name of the layout that you wish to apply to the

specified video wall. To look up layout IDs, use the list command.

For details, see Looking Up System Settings, page 73. Omit this

element when you want to use the same layout that is applied to the

target video wall.

i<port> Indicates the device ID, MAC address, or the IP address of the input

(VE8900 / VE8950 / VE8952 transmitter) device you wish to use.

o<port> Indicates the device ID, MAC address, or the IP address of the

output (VE8900 / VE8950 / VE8952 receiver) device on which you

wish display the specified source (i<port>).

Note: If the specified layout contains a 4 displays, two of which are

merged, you will need 3 pairs of o<port> + i<port> to indicate the

source to be displayed on each display. Omit the o<port> element

when specified layout does not contained any merged screens.

\r\n Ends the command.

Chapter 6. CLI Commands

Muting VE8900 / VE8950 / VE8952 Receivers or Video Walls

To mute audio output on a VE8900R / VE8950R / VE8952R or a video wall,

type the command in this format:

mute + o<por t

| f<video_wall_ID> + on|off + /r/n

Examples

To mute a VE8900

receiver with the IP address 10.0.90.22, type

mute o1 0.0. 90.22 on

To mute a video wall with the Video Wall ID 0, type mute f0 on

To unmute a video wall with the Video Wall ID 1, type mute f1 off

Control Description

o<port> Indicates the device ID, MAC address, or the IP address of the

output (VE8900 / VE8950 / VE8952 receiver) device you wish to

mute. Use an asterisk (*) to mute all VE8900 / VE8950 / VE8952

receivers in the setup.

<video_wall_ID> Indicates the ID of the video wall that you wish to mute. You can

substitute this ID with the ID of any VE8900 / VE8950 / VE8952

receiver used in the target video wall. To look up video wall IDs,

use the list command. For details, see Looking Up System Settings,

page 73.

on Mutes the specified VE8900 / VE8950 / VE8952 receivers or video

walls.

off Unmutes the specified VE8900 / VE8950 / VE8952 receivers or

video walls.

\r\n Ends the command.

VE8900 / VE8950 / VE8952 User Manual

Disabling a Video Output

To disable video output from a specific receiver or on a particular video wall,

type the command in this format:

blankscreen + o<por t

| f<video_wall_ID> + on|off + \r\n

Examples

To disable video output on the VE8900

receiver with the IP address of

10.0 .90. 22, ty pe blankscreen o10. 0.90.22 on

To enable video output on the video wall with the Video Wall ID 0, type

blankscreen f0 off

Control Description

o<port> Indicates the device ID, MAC address, or the IP address of the

output (VE8900 / VE8950 / VE8952 receiver) device you wish to

disable the video output from, or use * to disable video output from

all VE8900 / VE8950 / VE8952 receivers in the setup.

<video_wall_ID> Indicates the ID of the video wall on which you wish to disable the

video output. You can substitute this ID with the ID of any VE8900 /

VE8950 / VE8952 receiver used in the target video wall. To look up

video wall IDs, see Looking Up System Settings, page 73.

on Stops video output from the specified VE8900 / VE8950 / VE8952

receivers or on the specified video wall.

off Allows video output from the specified VE8900 / VE8950 / VE8952

receivers or on the specified video walls.

\r\n Ends the command.

Chapter 6. CLI Commands

Enabling/Disabling the OSD Display of a Receiver

To enable or disable the OSD display of a specified receiver, type the command

in this format:

osd + o<port> | f<video_wall_ID> + on|off

+ \r\n

Examples

To display the OSD of a VE89 00

receiver with the IP address 10.0.90.22,

type osd o10.0.90.22 on

To hide the OSDs of the VE8900 / VE8950 / VE8952 receivers for a video

wall with the Video Wall ID 0, type osd f0 off

Control Description

o<port> Indicates the device ID, MAC address, or the IP address of the

output (VE8900 / VE8950 / VE8952 receiver) device for which you

wish to display the OSD.

<video_wall_ID> Indicates the ID of the video wall for which you wish to display the

OSDs. You can substitute this video wall ID with the ID of any

VE8900 / VE8950 / VE8952 receiver used in the video wall. To look

up video wall IDs, see Looking Up System Settings, page 73.

on Displays the OSD of the specified VE8900 / VE8950 / VE8952

receiver.

off Hides the OSDs of the specified VE8900 / VE8950 / VE8952

receivers.

\r\n Ends the command.

VE8900 / VE8950 / VE8952 User Manual

Configuring the EDID Mode

To set the EDID mode of a specified VE8900 / VE8950 / VE8952 transmitter,

type the command in this format:

edid + i<port> + <EDID_mode>

+ \r\n

Examples

To set the EDID mode of a VE8900 transmitter with the device ID of 16 to

auto, type edid i016 auto

Control Description

i<port> Indicates the device ID, MAC address, or the IP address of the

output (VE8900 / VE8950 / VE8952 transmitter) device connected

to the source of the target display.

<EDID_mode> Indicates the EDID mode you wish to set to the specified VE8900 /

VE8950 / VE8952 transmitter. Valid inputs include default, remix,

auto, and manual.



Default: Sets up the input to an optimum configuration based

on EDID predefined by ATEN.



Auto: Sets up the input to the highest resolution of the

connected displays.



Manual: Sets up the input to user’s configuration.



Remix: Sets up the input to an optimum resolution of the

connected displays.

\r\n Ends the command.

Chapter 6. CLI Commands

Rebooting the VE8900 / VE8950 / VE8952

To reboot the VE8900 / VE8950 / VE8952, type the command in this format:

reset + a<port> | i<port> |o<port>

+ \r\n

Examples

To reboot the VE8900 transmitter with the IP address of 10.0.60.13, type

reset i10.0.60.13 or reset a10.0.60.13

To reboot all VE8900 / VE8950 receivers, type reset o*

Control Description

a<port> Indicates the device ID or the IP address of the target VE8900 /

VE8950

VE8952 transmitter or receiver.

i<port> Indicates the device ID of the target input source (VE8900 / VE8950 /

VE8952 transmitter) device. Use an asterisk (*) to target all VE8900 /

VE8950 / VE8952 transmitters in the environment.

o<port> Indicates the device ID of the target output (VE8900 / VE8950 /

VE8952 receiver) device. Use an asterisk (*) to target all VE8900 /

VE8950 / VE8952 receivers in the environment.

\r\n Ends the command.

VE8900 / VE8950 / VE8952 User Manual

Setting the Baud Rate

To set the baud rate of RS-232 serial transmission for VE8900 / VE8950 /

VE8952 devices, type the command in this format:

baud + a<port> | i<port> |o<port> + <baud_rate> + \r\n

Examples

To set the baud rate of a VE8900 transmitter with the device ID of 3 to

115200, type baud a3 115200

To set all VE8900 / VE8950 receivers to default, type baud o* 9600

Control Description

a<port> Indicates the MAC address or the IP address of the target VE8900 /

VE8950 / VE8952 transmitter or receiver. Use an asterisk (*) to target

all VE8900 / VE8950 / VE8952 transmitters and receivers in the

environment.

i<port> Indicates the device ID of the target input source (VE8900 / VE8950 /

VE8952 transmitter) device. Use an asterisk (*) to target all VE8900 /

VE8950 / VE8952 transmitters in the environment.

o<port> Indicates the device ID of the target output (VE8900 / VE8950 /

VE8952 receiver) device. Use an asterisk (*) to target all VE8900 /

VE8950 / VE8952 receivers in the environment.

<baud_rate> Indicates the baud rate to which you wish to set the target devices.

Valid inputs include 9600, 19200, 38400, and 115200.

\r\n Ends the command.

Chapter 6. CLI Commands

Displaying Device Status

You can display the status of VE8900 / VE8950 / VE8952 transmitters or

receivers, or the connection status of VE8900 / VE8950 / VE8952 transmitters

to VE8900 / VE8950 / VE8952 receivers. To do this, type the command in this

format:

read + [i<port>] | [o<port>]

+ \r\n

Examples

To look up the device status of all VE8900 / VE8950 / VE8952

transmitters, type read i*

To look up the device status of a VE8900 / VE8950 / VE8952 receiver

with the IP address of 10.0.80.66, type read o10.0.80.66

To look up the connection status of VE8900 / VE8950 / VE8952

transmitters to VE8900 / VE8950 / VE8952 receivers in the environment,

type read

Control Description

i<port> Indicates the device ID, MAC address, or the IP address of the target

input source (VE8900 / VE8950 / VE8952 transmitter) device. Use an

asterisk (*) to target all VE8900 / VE8950 / VE8952 transmitters in the

environment.

o<port> Indicates the device ID, MAC address, or the IP address of the target

output (VE8900 / VE8950 / VE8952 receiver) device. Use an asterisk

(*) to target all VE8900 / VE8950 / VE8952 receivers in the

environment.

\r\n Ends the command.

VE8900 / VE8950 / VE8952 User Manual

This Page Intentionally Left Blank

Chapter 7

Mobile Control App

Overview

The VE8900 / VE8950 / VE8952 Mobile Control App is designed to help you

conveniently switch sources/displays and apply and reschedule profiles for

your VE8900 / VE8950 / VE8952 devices.

Requirements

Make sure your mobile device uses a supported version of the mobile operating

system listed below before installing the app.

Installing and Configuring the App

1. Install the VE8900 / VE8950 / VE8952 Mobile Control App on a mobile

device.

a) From the mobile device, tap the App Store or Google Play

icon.

b) In the search box, type “VE8900 mobile control”.

c) Tap VE8900 Mobile Control and install the app.

2. From the mobile device, tap the VE8900 Mobile Control App icon.

3. Follow the on-screen instructions to:

enable the mobile device’s WiFi service.

connect the mobile device to the network where the video extenders

are installed.

Mobile Operating System Supported Version

iOS 10.0 or later

Android 6.0 or later

VE8900 / VE8950 / VE8952 User Manual

Main Page

When logged in, the VE8900 / VE8950 / VE8952 Mobile Control App defaults

to the live view page. Use the icons at the bottom of the screen to access

different sets of functions. Refer to the table below for an overview of the

functions on each tab.

Note: If you are the administrator, and are logging in for the first time, use the

default Password: password. For security purposes, the system will

prompt you to change the login password. The password must be

different from your login password

No. Component Description

1 Tap this icon to show live views of established video

walls and receivers.

2 Tap this icon to change display sources and target

receivers.

124

Chapter 7. Mobile Control App

Live Views

To see live views for your displays, follow the steps below.

1. In the VE8950 Mobile Control App, tap the Live icon. A list of video

walls and/or displays appear, along with their selected sources.

2. Scroll up and down to view the list. If you have installed new display

devices or made changes to the settings, tap Sync to refresh.

Switching a Source

1. In the VE8950 Mobile Control App, tap the Live icon.

2. Tap any area on the receiver or the video wall for which you wish to

change the source.

3 Tap this icon to configure the schedules of existing

profiles. For details on creating a new profile, see

Profile, page 44.

4 Tap this icon to configure system settings or

upgrade transmitter/receiver firmware.

No. Component Description

VE8900 / VE8950 / VE8952 User Manual

3. Tap the source you wish to change to. Currently used source is indicated

with a red box, and the new source is in green.

4. Tap the tick icon on the selected source to apply the configuration.

Chapter 7. Mobile Control App

Switching Multiple Sources and Displays

1. In the VE8950 Mobile Control App, tap the Switching icon. This

screen appears.

2. Select a source.

a) Tap Tx to add a source. A list of available transmitters appear.

VE8900 / VE8950 / VE8952 User Manual

b) Tap to select a transmitter. The selected device is indicated in green.

Tap again to cancel the selection.

c) Tap Done to add the device to the Tx List.

3. Select one or more displays. Tap Rx to add one or more Rx devices.

Selected Rx devices are indicated in green.

When you tap a device that is grouped with other Rx devices (for video

wall or splitter applications), all the devices of the group will be

indicated in green at the same time.

Chapter 7. Mobile Control App

When you have finished configuring, the Tx and Rx lists should contain

the devices you selected. For example:

4. To edit your selection, tap to return to the Tx or Rx list.

5. Tap Apply to complete the configuration. The changes take effect

immediately.

VE8900 / VE8950 / VE8952 User Manual

Changing the Operation Mode of a Video Wall/Display

1. In the VE8950 Mobile Control App, tap the Live icon.

2. Find the video wall or the display that you wish to configure, and then tap

the Edit icon. This page appears.

3. Tap Operation Mode to change the display setting.

For details on different operation modes, see Creating a Video Wall

Layout, page 40.

Chapter 7. Mobile Control App

Applying a Display Profile

If you already have display profiles configured using VE Manager, follow the

steps below to apply a profile. For details on creating or editing a profile, see

Creating a Profile, page 44 and Edit, Delete and Disconnect Profile, page 46.

1. In the VE8950 Mobile Control App, tap the Live icon.

2. Tap on the top-left of the screen. A list of profiles appears.

3. Tap any of the profile and follow the on-screen instructions to apply the

profile.

VE8900 / VE8950 / VE8952 User Manual

Configuring the Profile Schedule

1. In the VE8950 Mobile Control App, tap the Schedules icon. The

schedules for the day appear.

2. To change the display date, tap on the top-left corner and select a

date from the pop-up calendar.

3. Tap on the time zone that contains the profile you want to configure. All

the profiles that run into or over the selected time zone are listed. For

example, tap any where between 04:00 to 05:00. Four profiles can be

configured.

Chapter 7. Mobile Control App

4. Tap a profile and follow the on-screen instructions to configure its Start

Date, End Date, and Repeat mode.

Note: Keep the Start Date and End Date within 24 hours. If you need to

schedule a profile for more than 24 hours per repeat unit, use two

profiles to resolve the issue.

VE8900 / VE8950 / VE8952 User Manual

System Settings and Status

You can use the Mobile Control App to find out if a newer firmware is available

for the VE8900/VE8950 / VE8952 devices and configure the Video Quality

and Pop-up OSD setting.

Firmware Upgrades: Shows the firmware versions for the VE8900/

VE8950 / VE8952 Tx and Rx devices and indicate if a newer firmware is

available for each Tx/Rx device.

Video Quality: Sets the video quality for displays.

Pop-up OSD: When enabled, the OSD will be displayed when switching

video source. The OSD will not be displayed when disabled.

Appendix

Safety Instructions

General

This product is for indoor use only.

Read all of these instructions. Save them for future reference.

Follow all warnings and instructions marked on the device.

Do not place the device on any unstable surface (cart, stand, table, etc.). If

the device falls, serious damage will result.

Do not use the device near water.

Do not place the device near, or over, radiators or heat registers.

The device cabinet is provided with slots and openings to allow for

adequate ventilation. To ensure reliable operation, and to protect against

overheating, these openings must never be blocked or covered.



The device should never be placed on a soft surface (bed, sofa, rug, etc.) as

this will block its ventilation openings. Likewise, the device should not be

placed in a built in enclosure unless adequate ventilation has been provided.



Never spill liquid of any kind on the device.



Unplug the device from the wall outlet before cleaning. Do not use liquid

or aerosol cleaners. Use a damp cloth for cleaning.



The device should be operated from the type of power source indicated on

the marking label. If you are not sure of the type of power available,

consult your dealer or local power company.



To prevent damage to your installation it is important that all devices are

properly grounded.



Do not allow anything to rest on the power cord or cables. Route the

power cord and cables so that they cannot be stepped on or tripped over.



Position system cables and power cables carefully; Be sure that nothing

rests on any cables.



Never push objects of any kind into or through cabinet slots. They may

touch dangerous voltage points or short out parts resulting in a risk of fire

or electrical shock.

VE8900 / VE8950 / VE8952 User Manual



Do not attempt to service the device yourself. Refer all servicing to

qualified service personnel.



If the following conditions occur, unplug the device from the wall outlet

and bring it to qualified service personnel for repair.



The power cord or plug has become damaged or frayed.



Liquid has been spilled into the device.



The device has been exposed to rain or water.



The device has been dropped, or the cabinet has been damaged.



The device exhibits a distinct change in performance, indicating a need

for service.



The device does not operate normally when the operating instructions

are followed.



Only adjust those controls that are covered in the operating instructions.

Improper adjustment of other controls may result in damage that will

require extensive work by a qualified technician to repair.

Appendix

Rack Mounting

Before working on the rack, make sure that the stabilizers are secured to

the rack, extended to the floor, and that the full weight of the rack rests on

the floor. Install front and side stabilizers on a single rack or front

stabilizers for joined multiple racks before working on the rack.

Always load the rack from the bottom up, and load the heaviest item in the

rack first.

Make sure that the rack is level and stable before extending a device from

the rack.

Use caution when pressing the device rail release latches and sliding a

device into or out of a rack; the slide rails can pinch your fingers.

After a device is inserted into the rack, carefully extend the rail into a

locking position, and then slide the device into the rack.

Do not overload the AC supply branch circuit that provides power to the

rack. The total rack load should not exceed 80 percent of the branch circuit

rating.

Make sure that all equipment used on the rack – including power strips and

other electrical connectors – is properly grounded.

Ensure that proper airflow is provided to devices in the rack.

Ensure that the operating ambient temperature of the rack environment

does not exceed the maximum ambient temperature specified for the

equipment by the manufacturer.

Do not step on or stand on any device when servicing other devices in a

rack.

VE8900 / VE8950 / VE8952 User Manual

Technical Support

International

For online technical support – including troubleshooting, documentation,

and software updates: http://support.aten.com

For telephone support, see Telephone Support, page v:

North America

When you contact us, please have the following information ready beforehand:

Product model number, serial number, and date of purchase

Your computer configuration, including operating system, revision level,

expansion cards, and software

Any error messages displayed at the time the error occurred

The sequence of operations that led up to the error

Any other information you feel may be of help

Email Support support@aten-usa.com

Online

Technical

Support

Troubleshooting

Documentation

Software Updates

http://www.aten-usa.com/support

Telephone Support 1-888-999-ATEN ext 4988

Appendix

Specifications

VE8900R / VE8950R / VE8952R

Function VE8900R VE8950R VE8952R

Video Output

Interfaces 1 x HDMI Type A Female (Black)

Impedance 100 Ώ

Max. Distance 3 m (2L-7D03H)

Video

Max. Data Rate Average: 150 ~ 500Mbps

Compliance HDMI, HDCP Compatible

Max. Resolutions /

Distances

Up to

1080p@100m

(Cat 5e/6,

point to point)

Up to 4K@100m

(Cat 5e/6, point to point)

*4K supported:

4096 x 2160 / 3840 x 2160 @ 30Hz (4:4:4)

Audio

Output 1 x HDMI Type A Female (Black)

1 x Mini Stereo Jack Female (Green)

Connectors

Unit to Unit 2 x RJ-45 Female

Power 1 x DC Jack (Black) with

locking

1 x DC Jack (Black) with locking

1 x RJ-45 (Power Over Ethernet

PoE)

Control

IR 1 x Mini Stereo Jack Female (Black)

RS-232 Connector 1 x Terminal Block, 3 x Pole

Baud Rate 19200

Data Bits 8

Stop Bits 1, no parity and flow control

USB 2 x USB Type A Female (Black)

Pushbuttons

ID Number Selection 3 x Pushbuttons

Power

Consumption DC5V:4.28W:

41BTU

DC5V:4.53W:

43BTU

DC5V:5.22W:46BTU

DC48V:6.52W:52BTU

VE8900 / VE8950 / VE8952 User Manual

100

Note: Supports 1920x1200@60Hz reduced blanking (ATEN Default EDID

only).

Environmental

Operating

Temperature

0 - 40°C

Storage Temperature -20 - 60°C

Humidity 0 x 80% RH, Non-Condensing

Physical Properties

Housing Metal

Weight 0.49 kg (1.08 lb) 0.68 kg (1.50 lb)

Dimensions (L x W x

H) with Bracket

14.02 x 12.30 x 3.06 cm

(5.52 x 4.84 x 1.20 in.)

17.02 x 14.69 x 3.00 cm

(6.70 x 5.78 x 1.18 in.)

Dimensions (L x W x

H) without Bracket

13.60 x 10.10 x 2.96 cm

(5.35 x 3.98 x 1.17 in.)

16.60 x 12.49 x 2.90 cm

(6.54 x 4.92 x 1.14 in.)

Function VE8900R VE8950R VE8952R

Appendix

101

VE8900T / VE8950T / VE8952T

Function VE8900T VE8950T VE8952T

Video Input

Interfaces 1 x HDMI Type A Female (Black)

Impedance 100 Ώ

Max. Distance 3 m (2L-7D03H)

Video

Max. Data Rate Average: 150 ~ 500Mbps

Compliance HDMI (4K), HDCP Compatible

Max. Resolutions /

Distances

Up to

1080p@100m

(Cat 5e/6,

point to point)

Up to 4K@100m

(Cat 5e/6, point to point)

*4K supported:

4096 x 2160 / 3840 x 2160 @ 60Hz (4:2:0)

4096 x 2160 / 3840 x 2160 @ 30Hz (4:4:4)

Audio

Input 1 x HDMI Type A Female (Black)

1 x Mini Stereo Jack Female (Green)

Connectors

Unit to Unit 1 x RJ-45 Female

Power 1 x DC Jack (Black) with

locking

1 x DC Jack (Black) with locking

1 x RJ-45 (Power Over Ethernet

PoE)

Control

IR 1 x Mini Stereo Jack Female (Black)

RS-232 Connector 1 x Terminal Block, 3 x Pole

Baud Rate 19200

Data Bits 8

Stop Bits 1, no parity and flow control

USB 1 x USB Type B Female (White)

Pushbuttons

ID Number Selection 2 x Pushbuttons

Power

Consumption DC5V:3.07W:

14BTU

DC5V:3.08W:

14BTU

DC5V:3.49W:16BTU

DC48V:4.36W:20BTU

VE8900 / VE8950 / VE8952 User Manual

102

Note: Supports 1920x1200@60Hz reduced blanking (ATEN Default EDID

only).

Environmental

Operating

Temperature

0 - 40°C

Storage Temperature -20 - 60°C

Humidity 0 x 80% RH, Non-Condensing

Physical Properties

Housing Metal

Weight 0.50 kg (1.10 lb) 0.67 kg (1.48 lb)

Dimensions (L x W x

H) with Bracket

14.02 x 12.30 x 3.06 cm

(5.52 x 4.84 x 1.20 in.)

17.02 x 14.69 x 3.00 cm

(6.70 x 5.78 x 1.18 in.)

Dimensions (L x W x

H) without Bracket

13.60 x 10.10 x 2.96 cm

(5.35 x 3.98 x 1.17 in.)

16.60 x 12.49 x 2.90 cm

(6.54 x 4.92 x 1.14 in.)

Function VE8900T VE8950T VE8952T

Appendix

103

Supported Browsers

Please see the table below for supported web browsers and the versions.

Web Browser Supported Versions

Google Chrome 60.0.3112 or later

Mozilla Firefox 54.0.1 or later

Opera 46 or later

VE8900 / VE8950 / VE8952 User Manual

104

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in

materials and workmanship for a Warranty Period of two [2] years (warranty

period may vary in certain regions/countries) commencing on the date of

original purchase. This warranty period includes the LCD panel of ATEN LCD

KVM switches. Select products are warranted for an additional year (see A+

Warranty for further details). Cables and accessories are not covered by the

Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty

Period. If a product is detective, ATEN will, at its discretion, have the option

to (1) repair said product with new or repaired components, or (2) replace the

entire product with an identical product or with a similar product which fulfills

the same function as the defective product. Replaced products assume the

warranty of the original product for the remaining period or a period of 90 days,

whichever is longer. When the products or components are replaced, the

replacing articles shall become customer property and the replaced articles

shall become the property of ATEN.

To learn more about our warranty policies, please visit our website:

http://www.aten.com/global/en/legal/policies/warranty-policy/

Table of Contents

ATEN VE8952T User Manual

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