Table of Contents
- VM3404H / VM3909H User Manual
- Introduction
- Hardware Setup
- Front Panel Configuration
- Browser Operation
- Overview
- Logging In
- Main Page
- Profile List
- Profile Scheduling
- Connection Profiles
- Output Options
- System Settings
- Telnet Operation
- Configuration Menu
- 1. H – Call up the command list for help
- 2. GT – Set gateway address
- 3. IM – Set IP subnet mask
- 4. IP – Set IP address
- 5. LO – Load connections from profile
- 6. PW – Change password
- 7. RI – Read what input is connected to nn output
- 8. RO – Read what output is connected to nn input
- 9. SB – Set serial port baud rate
- 10. SS – Switch input to specified output
- 11. SV – Save the current connections into a profile
- 12. TI – Set timeout
- 13. VR – Software version information
- Configuration Menu
- RS-232 Commands
- Appendix
ATEN VM3909H User Manual
Displayed below is the user manual for VM3909H by ATEN which is a product in the Matrix Switchers category. This manual has pages.
Related Manuals
4 x 4 / 9 x 9 HDMI HDBaseT-Lite Matrix Switch
VM3404H / VM3909H
User Manual
www.aten.com
VM3404H / VM3909H User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT:
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits ar e designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environm ent. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a re sidential a rea is li kely to cause h armful inte rference in whi ch case th e
user will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation.
FCC Caution: Any changes or modifications not expr essly approv ed by the party r esponsible for
compliance could void the user's authority to operate this equipment.
CE Warning: This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
KCC Statement: 이 기기는 업무용(A급)전자파 적합기기로서 판매자 또는 사용자
는 이점을 주의하시기 바라며 ,가정외의 지역에서 사용하는 것을 목적으로합니
다.
RoHS
This product is RoHS compliant.
Safety
This product has been classified as Information Technology Equipment.
SJ/T 11364-2006
The following contains information that relates to China.
VM3404H / VM3909H User Manual
iii
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modi fications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage settin g was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-988-999-ATEN ext 4988
United Kingdom 44-8-4481-58923
VM3404H / VM3909H User Manual
iv
Package Contents
The VM3404H / VM3909H packag e consists of:
1 VM3404H / VM3909H 4 x 4 / 9 x 9 HDMI HDBaseT-Lite Matrix
Switch
1Power Cord
1 Mounting Kit
1 User Instructions*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual tho rou ghly and follow the installation and operatio n
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
*Features may have been added to the VM3404H / VM3909H since this
manual was published. Please visit our website to download the most up-to-
date version.
© Copyright 2015 ATEN® International Co., Ltd.
Manual Date: 2015-12-25
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
VM3404H / VM3909H User Manual
v
Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Chapter 1.
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Source Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Display Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Source Device Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
VM3404H Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
VM3404H Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
VM3909H Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
VM3909H Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 2.
Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Chapter 3.
Front Panel Configuration
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Front Panel Pushbuttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Enter Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Input Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
VM3404H / VM3909H User Manual
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Output Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
LCD Menu Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Menu Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
IP Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
IP Address / Subnet Mask. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Serial Port Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Operation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
EDID Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
CEC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
OSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Output Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Security Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Save to a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Play/Stop the Profile Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Profile Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 4.
Browser Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Profile List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Adding/Playing a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Profile List Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Play Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Profile Scheduling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Connection Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Digital Signage Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Output Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Select Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Grid View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Output Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Video Wall Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Video Wall Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Number of Displays / Bezel Dimensions . . . . . . . . . . . . . . . . . . . . 47
Blank Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Independent Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Grouping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Display Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
VM3404H / VM3909H User Manual
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Video Wall Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Output Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Video Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Fan Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
OSD / CEC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Add Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Permission Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Port Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
EDID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
EDID Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Customized Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
EDID & CEA Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Customized EDID Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
IR Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
HDCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Telnet Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
1. H – Call up the command list for help . . . . . . . . . . . . . . . . . . . .73
2. GT – Set gateway address . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
3. IM – Set IP subnet mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
4. IP – Set IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
5. LO – Load connections from profile. . . . . . . . . . . . . . . . . . . . . . 74
6. PW – Change password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
7. RI – Read what input is connected to nn output . . . . . . . . . . . .74
8. RO – Read what output is connected to nn input . . . . . . . . . . . 75
9. SB – Set serial port baud rate . . . . . . . . . . . . . . . . . . . . . . . . . .75
10. SS – Switch input to specified output . . . . . . . . . . . . . . . . . . . 75
11. SV – Save the current connections into a profile. . . . . . . . . . . 75
12. TI – Set timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
13. VR – Software version information . . . . . . . . . . . . . . . . . . . . . 75
Chapter 5.
RS-232 Commands
Serial Control Protocol Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
RS232 Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Switch Port Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
EDID Mode Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
CEC Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
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Scaling Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Echo Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Baud Rate Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Save/Load Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
OSD Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
RS232 Pin Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Compatible Receivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
VM3404H / VM3909H User Manual
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About this Manual
This User Manual is provided to help you get the most from your VM3404H /
VM3909H system. It covers all aspects of installation, config urat ion and
operation. An overview of the information found in the manual is provided
below.
Chapter 1, Introduction, introduces you to the VM3404H / VM3909H
system. Its purpose, features and benefits are presented, and its front and back
panel components are described.
Chapter 2, Hardware Setup, describes how to set up your VM3404H /
VM3909H installation.
Chapter 3, Front Panel Configuration, explains the fundamental
concepts involved in operating the VM3404H / VM3909H at the local site via
the front panel LCD display using pushbutton s.
Chapter 4, Browser Operation, provides a complete description of the
VM3404H / VM3909H's Browser Graphical User Interface (GUI), and how to
use it to remotely configure and operate the VM3404H / VM3909H.
Chapter 5, RS-232 Protocol Commands, provides a complete list of the
serial control protocol commands used when utilizing the RS-232 Serial Port
so that an extra source device can be utilized in the installation.
An Appendix, provides specifications and other technical information
regarding the VM3404H / VM3909H.
VM3404H / VM3909H User Manual
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Conventions
This manual uses the following conven tions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, vi si t ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a li st of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start → Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com
1
Chapter 1
Introduction
Overview
The ATEN VanCryst VM3404 H / VM3909H 4 x 4 / 9 x 9 HDMI HDBaseT-
Lite Matrix Switchis a versatile solution that provides an easy way to route
high definition video and aud io from any of 4/9 HDMI sources to any of 4/9
HDMI/HDBaseT displays at the same time. As a Matrix Switch, each input can
be independently connected to any or all outputs, giving you the ul timate in
flexibility and control in any multi-display audio/video installation.
Furthermore, with the latest HDBaseT technology, the VM3404H / VM3909H
is able to extend HDMI sources up to 4K2K high-resolution video (with audio
signals) over single Cat5 cable to receivers up to 60m away. The VM3404H /
VM3909H also features Power over HDBaseT (POH), which can send power
over Cat 5e/6 cable without an additional power suppl y.
When the VM3404H / VM3909H is combined with VE8 05R recei vers, it
supports both ATEN Seamless Switch™ technology and Video Wall
functionality, employing FPGA matrix system architecture to seamlessly
switch between multiple sources and multiple displays. With EDID Expert
technology, the VM3404H / VM3909H selects the optimum EDID settings for
smooth power-up and the highest qualit y display. It also features a high-
performing scaling engine that converts the video resolution into the display's
native resolution to give you the best image quality.
You can easily configure the VM3404H / VM3909H via the front panel LCD
display and pushbuttons, and through the use of an IR Remote Control. The
LCD provides a quick view of all port connections, and lets operators access
the unit’s built-in confi guration utility.
Furthermore, the VM3404H / VM3909H allows convenient configuration and
operation via an intuitive Graphical User Interface (GUI) using any web
browser. The web GUI provides you with advanced features which include
easy setup of custom Video Wall (when used in conjunction with VE805R
receivers) and Digital Signage configurations that can be saved and recalled.
Because your VM3404H / VM3909H can be controlled over a standard TCP/
IP connection, it conveniently integrates into any existing network for easy
remote access. For complete system and install integration, serial control is
standard through the VM3404H / VM3909H’s built-in RS-232 port that allows
the switch to be controlled through a high-end controller or PC.
VM3404H / VM3909H User Manual
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The VM3404H / VM3909H is an ideal sol ution for applications that require
HDMI outputs from multiple sources to be conveniently delivered to multiple
destinations, such as for stage presentations, competitions, control centers, and
system installations that require real-tim e reports.
Chapter 1. Introduction
3
Features
Supports 4 (VM3404H) or 9 (VM3909H) HDMI inputs and mirrored 4 / 9
HDMI and HDBaseT outputs
Long Distance Transmission – supports up to 60 m (using Cat 5e/6 cables)
or 70m (Cat 6a)
HDMI (4K, 3D, Deep Color); HDCP 1.4 compatible
Video Wall - allows you to create custom video wall layouts via intuitive
web GUI
Note: The video wall feature is only available when the VM3404H /
VM3909H is used in conjunction with the VE805R.
Features a built in high-performance scaler function for best image quality
Easily switch between multiple sources and mu lti ple displays
Seamless Switch – provides continuous video streams, real-time switching
and stable signal transmission
Note: 1. If Seamless SwitchTM is enabled, the video output will not display
4K, 3D, Deep Color or interlaced resolutions (i.e., 1080i). For
these features, you must disable Seamless SwitchTM.
2. Seamless SwitchTM is only available when the VM34 04H /
VM3909H is used in conjunction with the VE805R.
EDID ExpertTM – selects optimum EDID settings for smooth power-up and
highest quality display
Configuration and control via: Front pan e l LCD display, pushbuttons and
web GUI
System Operation:
Serial controller
Browser Graphical User Interface (GUI)
Telnet
Built-in bi-directional RS-232 serial port for high-end system control
Superior video quality – HDTV resolution of 48 0p, 720p, 1080i, 1080p
(1920 x 1080) and 4K
Supports Dolby True HD and DTS HD Master audio
Consumer Electronics Control (CEC) support
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ESD protection for HDMI connections
Firmware upgradeable
Rack mountable all metal casing
Chapter 1. Introduction
5
Requirements
The following devices are required for a complete VM3404H / VM3909H
installation:
Source Devices
Computer or A/V source device with HDMI Type A output connector(s)
Note: A DVI/HDMI adapter is required when connecting a DVI source device.
Display Devices
Display devices or receivers with an HDMI Type A input connector
Cables
1 HDMI cable for each source device you will be connecting
1 HDMI cable for each display device you will be connecting
1 Cat 5e cable
1 RS-232 serial cable
Note: No cables are included in this package. We strongly recommend that
you purchase high-quality cables of appropriate length since th is will
affect the quality of the audio and video display. Contact your dealer to
purchase the correct cable sets.
VM3404H / VM3909H User Manual
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Source Device Operating Systems
Supported operating systems are shown in the table below:
Browsers
Supported web browsers are shown in the table below:
OS Version
Windows 2000 and higher
Linux RedHat 6.0 and higher
SuSE 8.2 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 3.51 and higher
Sun Solaris 8 and higher
Novell Netware 5.0 and higher
Mac OS 9 and higher
DOS 6.2 and higher
OS Java Version Browser Version
Windows 8.1 V1.8.0_60 Chrome 45.0.2454.85 m
Firefox 40.0.3
Safari 5.1.7
Opera 31.0.1889.174
IE11 11
Windows 2012 R2
(64bit)
V1.8.0_60 (64bit) IE11 11 (64bit)
Windows 2008 R2
(64bit)
V1.8.0_60 (64bit) IE8 8
Windows 7
SP1(64bit)
V1.8.0_60 (64bit) IE10 10 (64bit)
Windows XP V1.8.0_60 IE8 8
CentOS 7.0
(64Bit)
V1.8.0_60 (64bit) Firefox 40.0.3
Ubuntu 12.04 V1.8.0_60 Chrome 45.0.2454.85
Solaris 11(64bit) V1.8.0_25 Firefox 33
Mac 10.10 V1.8.0_25 Safari 8
Chapter 1. Introduction
7
Components
VM3404H Front View
No. Component Description
1 LCD Display The LCD Display gives a quick view of all port
connections, and shows the various options for
configuring and operating the VM3404H. For full
details, see Main Screen, page 19.
2 Input Pushbuttons These pushbuttons refer to the HDMI Input ports found
on the VM3404H rear panel. Press to select the Input
port. These pushbuttons may also correspond to menu
options, connection profiles (P1–P4) and so on.
Note: The INPUT (1–4) front panel pushbuttons have
built-in LEDs that light to indicate they have been
selected.
3 Output Pushbuttons These pushbuttons refer to the HDMI/HDBaseT
Output ports found on the VM3404H rear panel. Press
to select the Output port. These pushbuttons may also
correspond to connection profiles (P5–P8).
Note: The OUTPUT (1–4) front panel pushbuttons
have built-in LEDs that light to indicate they have been
selected.
4Prev / Next
Pushbuttons
These pushbuttons allow you to cycle through the
menu options on the LCD display.
5 Function Pushbuttons The function pushbuttons (MENU, PROFILE, ENTER
and CANCEL) are for navigating the LCD built-in
configuration utility. For full details, see Front Panel
Pushbuttons, page 17.
Note: The MENU and PROFILE front panel
pushbuttons have built-in LEDs that light to indicate
they have been selected.
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VM3404H Rear View
No. Component Description
1 Power Socket This is a standard 3-pin AC power socket. The power
cord from an AC source plugs in here.
2 Power Switch This is a standard rocker switch that powers the unit
on and off.
3 Grounding Terminal The grounding wire attaches here. See Grounding,
page 13, for further details.
4 HDMI Input Ports The cables from your HDMI source devices plug into
these ports.
5 HDBaseT Output
Ports
The cables from your remote HDBaseT display
devices or HDBaseT receivers plug into these ports.
6 HDMI Output Ports The cables from your local HDMI display devices plug
into these ports.
7 IR Channel Ports Connect IR receivers / transmitters into the IR Channel
ports for controlling the source and the display from
local or remote locations.
8 IR Port Connect an IR unit via the 3.5 mm Mini Stereo Jacks.
IR signals are used to control the VM3404H.
9 RS-232 Serial Port Connect a computer or high-end system controller via
this serial port.
10 Ethernet Port In order to access the VM3404H’s Browser Graphical
User Interface (GUI), the VM3404H must be
connected to your network. The cable that connects
the VM3404H to your LAN plugs in here. See Cable
Connection, page 14, for further details
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Chapter 1. Introduction
9
VM3909H Front View
No. Component Description
1 LCD Display The LCD Display gives a quick view of all port
connections, and shows the various options for
configuring and operating the VM3909H. For full
details, see Main Screen, page 19.
2 Input Pushbuttons These pushbuttons refer to the HDMI/HDBaseT Input
ports found on the VM3909H rear panel. Press to
select the Input port. These pushbuttons may also
correspond to menu options, connection profiles (P1–
P9) and so on.
Note: The INPUT (1–9) front panel pushbuttons have
built-in LEDs that light to indicate they have been
selected.
3 Output Pushbuttons These pushbuttons refer to the HDMI Output ports
found on the VM3909H rear panel. Press to select the
Output port. These pushbuttons may also correspond
to connection profiles (P10–P18).
Note: The OUTPUT (1–9) front panel pushbuttons
have built-in LEDs that light to indicate they have been
selected.
4Prev / Next
Pushbuttons
These pushbuttons allow you to cycle through the
menu options on the LCD display.
5 Function Pushbuttons The function pushbuttons (MENU, PROFILE, ENTER
and CANCEL) are for navigating the LCD built-in
configuration utility. For full details, see Front Panel
Pushbuttons, page 17.
Note: The MENU and PROFILE front panel
pushbuttons have built-in LEDs that light to indicate
they have been selected.
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VM3404H / VM3909H User Manual
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VM3909H Rear View
No. Component Description
1 Power Socket This is a standard 3-pin AC power socket. The power
cord from an AC source plugs in here.
2 Power Switch This is a standard rocker switch that powers the unit
on and off.
3 Grounding Terminal The grounding wire attaches here. See Grounding,
page 13, for further details.
4 HDMI Input Ports The cables from your HDMI source devices plug into
these ports.
5 HDBaseT Output
Ports
The cables from your remote HDBaseT display
devices or HDBaseT receivers plug into these ports.
6 HDMI Output Ports The cables from your local HDMI display devices plug
into these ports.
7 IR Channel Ports Connect IR receivers / transmitters into the IR Channel
ports for controlling the source and the display from
local or remote locations.
8 IR Port Connect an IR unit via the 3.5 mm Mini Stereo Jacks.
IR signals are used to control the VM3909H.
9 RS-232 Serial Port Connect a computer or high-end system controller via
this serial port.
10 Ethernet Port In order to access the VM3909H’s Browser Graphical
User Interface (GUI), the VM3909H must be
connected to your network. The cable that connects
the VM3909H to your LAN plugs in here. See Cable
Connection, page 14, for further details
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Chapter 2
Hardware Setup
Rack Mounting
The VM3404H / VM3909H can be mounted in a 19” (1U) system rack. For the
most convenient front panel pushbutton configuration and operation at the
local site, mount the unit at the front of the rack, as follows:
1. Use the M3 x 8 Phillips head hex screws supplied with the Mou nti ng Kit
to screw the rack mounting brackets onto the front and back of the unit.
1. Important safety information regarding the placement of this
device is provided on page 93. Please review it before
proceeding.
2. Make sure that the power to all devices connected to the
installation are turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
Phillips Head Hex
M3 x 8
VM3404H / VM3909H User Manual
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2. Position the unit in the front of the rack and align the holes in the mounting
brackets with the holes in the rack.
3. Screw the mounting brackets to the rack.
Chapter 2. Hardware Setup
13
Grounding
To prevent damage to your installation, it is imp ort ant that all devices are
properly grounded.
1. Use a grounding wire to ground the VM3404H / VM3909H by connecting
one end of the wire to the grounding terminal, and the other end of th e
wire to a suitable grounded object.
2. Make sure that all devices in your VM3404H / VM39 09H in stallation are
properly grounded.
VM3404H / VM3909H User Manual
14
Cable Connection
Installation of the VM3404H / VM3909H is simply a matter of connecting the
appropriate cables. Refer to the installation diagram on the following page (the
numbers in the diagram correspond to the steps below), and do th e followi ng:
1. Use a grounding wire to ground the unit by connecting one end of the wire
to the grounding termin al, and the other end of the wire to a suitable
grounded object.
Note: Do not omit this step. Proper grounding helps to prevent damage to
the unit from surges or static electricity.
2. Connect up to 4 (VM3404H) or 9 (VM3909H) HDMI video sources to the
HDMI Input ports
3. You can choose either of these two methods to transmi t si gnals over a
distance.
1. Connect up to 4 (VM3404H) or 9 (VM3909H) HDBaseT display
devices directly to the HDBaseT Output ports using a RJ-45 cable.
2. Connect up to 4 (VM3404H) or 9 (VM3909H) HDMI display devices
via an HDBaseT receiver. (Connect the VM3404H / VM3909H to the
HDBaseT receiver using an RJ-45 cable. Then connect the receiver to
the HDMI display device using an HDMI cable.)
4. (Optional) Connect up to 4 (VM3404H) or 9 (VM3909H) local HDMI
display devices to the HDMI Output ports.
5. Connect IR receivers / transmitters to the IR Channel ports for controlling
source and disp lay devices from lo cal or remote locations.
6. (Optional) If using the Browser Operation features (see Browser
Operation, page 35), plug a Cat 5e cable from the LAN into the VM3404H
/ VM3909H’s Ethernet port.
7. (Optional) If you are using the serial control function, use an appropriate
RS-232 serial cable to connect the computer or serial controller to the
VM3404H / VM3909H’s female RS-232 Serial port.
8. Plug the power cord suppl ied with the package into the VM3404H /
VM3909H’s 3-prong AC socket, and then into an AC power source.
9. Connect an IR Receiver to the IR port for controlling the VM3404H /
VM3909H.
10. Power on the VM3404H / VM3909H and all devices in the installation.
Chapter 2. Hardware Setup
15
Installation Diagram
6
7
1
4
2
9
8
3.2
5
3.1
VM3404H / VM3909H User Manual
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This Page Intentionally Left Blank
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Chapter 3
Front Panel Configuration
Overview
The VM3404H / VM3909H can be configured and operated locally via the
front panel LCD/pushbuttons and IR Remote Control; remotely over a standard
TCP/IP connection via graphical user interface (GUI) using a web browser; via
a remote terminal session using Telnet; or by a RS-232 serial controller.
The local front panel operation is discussed in this chapter. Web GUI
Operation is discussed in Chapter 4, and RS-232 serial control is discussed in
Chapter 5.
Front Panel Pushbuttons
The front panel features an LCD display and pushbuttons for convenient
operation locally. This allows users to perform operations such as selecting
which source shows on which display, viewing the IP settings, configuring the
serial port, setting the EDID Mode / CEC / OSD /Outpu t Status, selecting
security settings, and loading/saving profiles.
Note the following front panel pushbutton functions:
Use the MENU pushbutton to access the Menu page options: IP Setting,
Serial Port Setting, Operation Mode, Security Mode, and Save to a Profile
(see LCD Menu Organization, page 23).
Use the PROFILE pushbutton to switch between the connection profiles
which have been added to the Profile List (see Profile List, page 37).
Pressing this pushbutton for longer than 3 seconds displays the Save to a
Profile page (see Save to a Profile, page 32).
Use the CANCEL pushbut ton to go back to a previous page, return to the
Main Screen, stop or exit an operation.
Use the ENTER pushbutton to select options and con firm op erations.
Use the INPUT / OUTPUT (1–9) or (1-4) pushbuttons to select the Input/
Output port. These pushbuttons may also correspond to menu options,
connection profiles, and so on.
Use pushbuttons Prev / Next to navigate the VM3404H / VM3909H
menus.
VM3404H / VM3909H User Manual
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Enter Password
Upon VM3404H / VM3909H startup, check the front panel LCD to view the
loading progress. If the Password screen / LCD Menu fails to load, an error
message displays. Reset the unit and try again.
If you are accessing the VM3404H / VM3909H for the first time, the Password
screen appears as soon as the LCD loading process is done. Enter the default
password 1234 to continue to the Main Screen (see Main Screen, page 19).
Additionally, th e Passw ord Screen appears if the VM3404H / VM3909H has
been configured to require a password for Front Panel operation (see Security
Mode, page 30).
To enter a password, do th e following:
1. In the Enter Password field, check that the cursor is at the first asterisk
(*) and flashing.
2. Use the front panel Input Port pu shbut ton s (1–9) or (1–4) to enter the 4-
digit password. After the fourth digit has been entered correctly, the Main
Screen displays.
3. Press Cancel to clear the password. The digits revert to 4 asterisks and the
cursor goes back to the first asterisk.
Note: 1. The VM3404H / VM3909H password can be any four digit
combination between 1111 to 9999 (VM3909H) or 1111 to 4444
(VM3404H). The default password is 1234.
2. If you enter an incorrect password, the cursor goes back to the
first digit and reverts to flashing. The Incorrect Password message
displays at the bottom of the screen, but clears as soon as a new
password is enter ed.
3. If Password option is Enabled (see Security Mode, page 30 ), the
LCD display time-out is 5 minutes by default.
Enter Password: * * * *
Incorrect Password
Chapter 3. Front Panel Configuration
19
Main Screen
The Main Screen shows the Input ports in the top row, which are tied to the
Output ports shown in sequent ial order (1 –9) or (1 –4) at the bott om row.
The front panel pushbutton label (1–9) or (1–4) corresponds to the Input
ports and Output ports on the unit’s rear panel.
Use the Menu pushbutton to view the LCD Menu (see LCD Menu
Organization, page 23).
Use the Profile pushbutton to switch between profile connectio ns (see
Profile List, page 37).
Port Switching
From the Main Screen, users can configure the Input-to-Output port
connections to associate an Input so urce device to an Output display.
Input Port Selection
Use the Input Port pushbuttons to select the Input port you want to configure.
To select which input source displays on each output port, do the following:
1. Press any Input port pushbutton (1–9) or (1– 4). The Outp ut port LED(s)
tied to the said Input port light (s) up (steady).
In the example below , pressing Input port 1 shows it is tied to Output ports
1 and 2.
(Continues on next page.)
INPUT 1 2 3 4
OUTPUT 1 2 3 4
P1
INPUT 1 2 3 4
OUTPUT 1 2 3 4
VM3404H / VM3909H User Manual
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(Continued from previous page.)
2. To disconnect an Output port from an Input port, press the corresponding
Output port pushbutton.
In the example below, Output port 2 has been disconnected from Input port
1.
3. To switch to another Input port, press any In put port pushbutton. The
Output port LED(s) tied to the said Input port light(s) up (steady).
In the example below, pressing Input port 2 shows it is tied to Output ports
3 and 4.
4. To connect Output port 2 to Input port 2, press the Ou tput port 2
pushbutton. The Output port 2 LED flashes (0.5 sec on, 0.2 sec off). As a
result, Input port 2 is now connected to Output ports 2, 3 and 4.
Once the signal from the selected Input port is successfully tied to the Output
port, the LEDs turn off and the LCD information is updated.
Note: 1. Pressing an Input port a second time deselects it.
2. Input ports that are not configured or tied to any output port shows
NA in the LCD screen.
3. Pressing the Cancel pushbutton once stops the Input Port Selection
operation, and the LCD displays the active setting. Pressing the
Cancel pushbutton again turns all LEDs off.
4. After 10 seconds of inactivity, all the LEDs turn off.
Chapter 3. Front Panel Configuration
21
Output Port Selection
Use the Output Port pushbuttons to select the Output port you want to
configure.
To select which output display corresponds to each input source device, do the
following:
1. Press any Output port pushbutton (1–9) or (1 –4).
In the example below, Output port 1 pushbutton has been pressed. It is not
tied to any Input po rt.
2. If an Output port pushbutton is pressed a second time, it is deselected and
the LED turns off.
3. To connect the selected Output port(s) to an Input port, press the Input port
pushbutton. to which you want the Output port(s) tied. The newly selected
Input port LED flashes (0.5 sec on, 0.2 sec off), and the LCD information
is updated.
In the example below, pressing Input port 2 ties it to Output ports 2, 3 and
4.
INPUT 1 2 3 4
OUTPUT 1 2 3 4
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4. To switch Output ports 2, 3 and 4 to another Input port (and disconnect it
from Input port 2), press another Input port pushbutton to which you want
it tied.
In the example below, Input port 3 has been pressed and is now connected
to Output ports 2, 3 and 4.
Note: 1. Pressing an Output port a second time deselects it.
2. Pressing the Cancel pushbutton once stops the Output Port Selection
operation, and the LCD displays the active setting. Pressing the
Cancel pushbutton again turns all LEDs off.
3. After 10 seconds of inactivity, all the LEDs turn off.
Chapter 3. Front Panel Configuration
23
LCD Menu Organization
The VM3404H / VM3909H has a built-in configuration utility via the fron t
panel LCD, whic h can be controlled by pressing the MENU and front panel
Input pushbuttons (1 –9) or (1–4). User can cycle through the menu options,
starting from IP Setting page, in th e order shown in the table below:
Note: The highlighted values are the default settings of the VM340 4H /
VM3909H.
Menu Pushbutton
Press the MENU pushbutton to switch between the Main Screen and LCD
Menu page. When the Menu is active, the MENU pushbutton’s built-in LED
lights up:
From the Menu page:
Press 1 to go to the IP Setting page (see IP Setting, page 24)
Press 2 to go to the Serial Port Setting page (see Serial Port Setting,
page 25)
Menu Page Sub-Menu Page(s)
IP Setting IP Address
Subnet Mask
Gateway
Serial Port Setting Baud Rate 9600 / 19200 / 38400 / 115200
Operation Mode EDID Default / Port1 / Remix / Customized
CEC On / NA
OSD On / NA
Output Status On / NA
Security Mode Password Enable / Disable
Change Password Old Password New Password
Save to a Profile Save to a Profile No. 01–08 (VM3404H); 01-18 (VM3909H)
Play/Stop the Profile Schedule
1: IP Setting
2: Serial Port Setting Next
VM3404H / VM3909H User Manual
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Press Next to go to the next page (s) for the sub-menu pages
Press Menu or Cancel to return to the Main Screen
IP Setting
The IP Setting page displays the VM34 04H / VM3909H’s IP configuration.
The values in the LCD Menu are read-only and can be edited via the Browser
GUI (Network, page 62).
IP Address / Subnet Mask
To view the VM3404H / VM3909H’s IP address and Subnet Mask, do the
following:
1. From the Menu page, press 1 to see the IP Setting submenu. The IP
address and Subnet Mask are then shown.
Note: The VM3404H / VM3909H default IP address is 192.168.0.60. The
default Subnet Mask is 255.255.255.0
2. Press Next to go to the next page.
3. Press Menu to return to the Menu page.
4. Press Cancel to return to the previous page without saving.
Gateway
To view the VM3404H / VM3909H’s gat ew a y address, do the fo llowing:
1. From the Menu page, press 1 to see the IP Setting submenu, then press
Next to get to the next page. The gateway address displays.
Note: The default Gateway is 192.168.0.1.
2. Press Prev to go to the previous page.
3. Press Menu to return to the Menu page.
4. Press Cancel to return to the previous page without saving.
IP Address: 192.168.0.60
Subnet Mask: 255.255.255.0 Next
Gateway: 192.168.0.1
Prev
Chapter 3. Front Panel Configuration
25
Serial Port Setting
To configure the VM3404H / VM3909H’s baud rate for its serial port
connection, select Serial Port Setting from the Menu page.
Baud Rate
To set the VM3404H / VM3909H’s baud rate, do the following:
1. Select Baud Rate Setting from the Serial Port Setting submenu by
pressing 1:
2. Press pushbuttons 1–4 to make your selection.
Baud Rate options are:
1: 9600
2: 19200
3: 38400
4: 115200
Note: The default baud rate is 19200.
3. Press Menu to return to the Menu page.
4. Press Cancel to return to the previous step without saving.
1: IP Setting
2: Serial Port Setting Next
1: Baud Rate Setting
1: 9600 3: 38400
2: 19200 (In use) 4: 115200
VM3404H / VM3909H User Manual
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Operation Mode
The EDID Mode, CEC, OSD and Output Status features can be configured
from the Operation Mode page.
EDID (Extended Display Identification Data) is used to have the
VM3404H / VM3909H automatically apply a preset video
configuration or EDID Mode, which uti lizes the best resolution across
different monitors
Consumer Electronics Control (CEC) allows interconnected HDMI
devices to communicate and respond to one remote control
The OSD, when enabled for a port, lets an attached display/monitor
show real-time port switching information
The Output Status shows whether the video/audio of an Output port is
turned on or off
To configure the VM3404H / VM39 09H’s operation mode settings from the
Main Screen, use the Menu pushbutton to access the Menu page, press Next to
navigate to the next page, then press pushbutton 1 to access the Operation
Mode page.
EDID Mode
To configure the EDID Mode, do the following:
1. From the Operation Mode page, press pushbutton 1:
(Continues on next page.)
1: Operation Mode
2: Security Mode Next
Prev
1: EDID Mode
2: CEC
Next
Chapter 3. Front Panel Configuration
27
2. Press pushbuttons 1–4 to make your selection.
EDID Mode options are:
3. Press Menu to return to the Menu page.
4. Press Cancel to return to the previous step without saving.
CEC
To configure the CEC setting, do the following:
1. From the Operation Mode page, press pushbutton 2:
2. Press pushbuttons (1–9) or (1–4) to enable (ON) or disable (NA) the CEC
feature for the output port. If the port does not support CEC, an NA is
shown.
Note: The default CEC setting is NA.
3. Press Menu to return to the Menu page.
4. Press Cancel to return to the previous step without saving.
EDID Option Description
1: Port1 The EDID from port1 is passed to all video sources.
2: Default The default EDID is passed to all video sources.
3: Remix Uses the EDID of each connected display according to its
connection when the VM3404H / VM3909H is first powered on,
or immediately after pressing 3 to select the Remix option.
4: Customized Automatically retrieves and saves the EDID settings of a
connected monitor/display device to an input source port. This
can be configured using the Browser GUI. See Customized
EDID Settings, page 67.
1: Port 1 3: Remix
2: Default (In use) 4: Customized
1: EDID Mode
2: CEC
Next
OUTPUT 1 2 3 4
NA ON ON NA
VM3404H / VM3909H User Manual
28
OSD
The On-Screen Display or OSD feature enables real-time text updates to
appear on the display device’s screen for any configuration changes made to
the Output port via the VM3404H / VM3909H’s front panel, IR remote control
or Browser GUI.
To configure the OSD setting for each output port, do the following:
1. From the Operation Mode page, press Next to go to the next page, then
press pushbutton 1:
2. Press push but to ns (1 –9) or (1– 4) t o enab le ( ON) or disable (NA) the OS D
feature for the output port.
Note: The default OSD setting is On.
3. Press Menu to return to the Menu page.
4. Press Cancel to return to the previous step without saving.
1: OSD Prev
2: Output Status
OUTPUT 1 2 3 4
ON ON ON NA
Chapter 3. Front Panel Configuration
29
Output Status
To configure the Output Status settings for each output port, do the following:
1. From the Operation Mode page, press Next to go to the next page, then
press pushbutton 2:
2. Press pushbuttons (1–9) or (1–4) to enable (ON) or disable (NA) the
video/audio of the output port .
Note: The default Output Status setting is On.
3. Press Menu to return to the Menu page.
4. Press Cancel to return to the previous step without saving.
1: OSD Prev
2: Output Status
OUTPUT 1 2 3 4
ON ON ON NA
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Security Mode
The Security Mode page allows users to manage the VM3404H / VM3909H’s
password-related settings; the Password page configures the VM3404H /
VM3909H to require a password for local operation after the LCD display
times out or is powered off/ on; the Change Password option allows users to
set a new password for the VM3404H / VM3909H.
To configure the VM3404H / VM3909H’s password settings from the Main
Screen, use the Menu pushbutton to access the Menu page, press Next to
navigate to the next pages, then press pushbutton 2 to access the Security Mode
page.
Password
1. To set the VM3404H / VM3909H to require a password for local
operation, press pushbutton 1.
2. To require a password after the LCD display times out or is powered off/
on, press pushbutton 1. Otherwise, press pushbutton 2.
Note: If Password is Enabled, the LCD display’ s default time-out is 5 minutes.
3. Press Menu to return to the Menu page.
4. Press Cancel to return to the previous step without saving.
1: Operation Mode
2: Security Mode Next
Prev
1. Password: Disable
2. Change Password
1. Password Enable
2. Password Disable
Chapter 3. Front Panel Configuration
31
Change Password
1. To change the password for accessing the unit, press pushbutton 2.
2. In the Old Password field, the cursor flashes at the first digit. Enter the old
password (see Enter Password, page 18). If the old password is entered
correctly, you can proceed to the next step.
Note: If you entered an incorrect password, an error message appears and the
cursor goes back to the first digit (flashing). The Incorrect Password
message clears as soon as a new digit is entered.
3. In the New Password field, the cursor flashes at the first digit. Enter the
new password using the front panel number pushbuttons VM3909H:
(1111–9999) or VM3404H: (1111–4444).
4. Re-enter the new password in the fo llowing screen. The new password is
applied by the VM3404H / VM3909H immediately.
If the password you entered does not match the one entered in the previous
screen, an error message appears. Enter the new password correctly.
5. Press Menu to return to the Menu page.
6. Press Cancel to return to the previous step without saving.
1. Password: Disable
2. Change Password
Old Password: * * * *
Incorrect Password
New Password: * * * *
Re-enter New Password: * * * *
VM3404H / VM3909H User Manual
32
Save to a Profile
The switch allows users to store up to 8 (VM3404H) or 18 (VM3909H)
(numbered P1–P18) different connection profiles that can be saved and
recalled later.
The active Input-to-Output port connections on the LCD Main Screen is the
configuration saved to a profile. When a user loads a profile, the change is
immediate and the profile number is shown on the lower right corner of the
LCD screen.
To save a profile once the desired port connections are set , do the following:
1. Press the Menu pushbutton to access the Menu page, then Next to
navigate to the next pages. Press pushbutton 1 to open the select Save to a
Profile page.
2. On the page that opens, you are asked to give the profile a number. Use the
front panel number pushbuttons to select a profile number into wh ich you
want to save the configuration.
VM3404H: Options are P1–P8 (when savi n g a profile via the LCD),
where:
Input port pushbuttons 1–4 correspond to Profile P1 to P4
Output port pushbuttons 1–4 correspond to Profile P5 to P8
VM3909H: Options are P1–P18 (when saving a profile via the LCD),
where:
Input port pushbuttons 1–9 correspond to Profile P1 to P9
Output port pushbuttons 10–18 correspond to Profile P10 to P18
3. Press Enter to store the configuration – the LCD shows Profile Saved.
4. Press Menu to return to the Menu page,
5. Press Cancel to return to the previous step without saving.
Note: Access the Save to a Profile page quickly by pressing the Profile
pushbutton for longer th an 3 seconds.
1: Save to a Prole
2: Play/Stop the Prole Schedule
7: Back
Save to a Prole No. 1
In 1-4=P1-P4;Out 1-4=P5-8.
Chapter 3. Front Panel Configuration
33
Play/Stop the Profile Schedule
Inputting port pushbutton 2 will Play or Stop the active Profil e Schedule.
1: Save to a Prole
2: Play/Stop the Prole Schedule
7: Back
VM3404H / VM3909H User Manual
34
Profile Pushbutton
The PROFILE pushbutton lets users conveniently switch between connection
profiles that have been saved or added to the Profile List (see Profile List,
page 37).
When a Profile is in use, its profile number (P1–P18) is shown on the lower
right corner of the LCD display.
The Profile pushbutton functions as follows:
Press the Profile pushbutton for 1–2 seconds to cycle between profiles
stored in the GUI’s Profile List (from 1 up to 18) or (fro m 1 up to 8)
depending on how many are added to the list.
Alternatively, after pressing the Profile pushbutton (lights), use the Input/
Output pushbutton s to switch to a specific profile (P1 to P18) or (P1 to
P8). Note that:
Input ports 1–9 or 1-4 correspond to Profile P1 to P9 or P1 to P4
Output ports 1–9 or 1-4 correspond to Profile P10 to P18 or P5 to P8
(where Output Port 1=Profile 9, Output Port 2=Profile 10... Out put
Port 9=Profile 18)
The selected pushbutton lights st eady, and the VM3 404H / VM3909H
immediately applies the port connections configured in the selected
profile.
When the Profile pushbutton is pressed for 3 seconds or more, the LCD
directs to the Save to a Profile page (see S ave to a Prof ile, page 32)
Press the Cancel pushbutton to exit
Note: If there are no profiles configured on the VM3404H / VM3909H device,
an error message “No Pr ofile List defined. Pr ofile List can be edited via
the Web GUI” is displayed when the Profile pushbutton is pressed.
A Profile’s port connections can be edit ed using the front pan el pushbuttons
(see Port Switching, page 19) or from the Connections page of the Browser
GUI (see Connectio n Profiles, page 43). Addit ional ly, the Profile List can be
configured via the Profile page of the Browser GUI (see Profile List, page 37).
INPUT 1 2 3 4
OUTPUT 1 2 3 4 P1
35
Chapter 4
Browser Operation
Overview
The VM3404H / VM3909H can be configured over a st andard TCP/IP
connection via its built-in Graphical User Interface (GUI). Because it can be
accessed from anywhere over a network or the Internet, operators can easily
log in via web browser. Security is ensured by password protection and user-
configurable time-out. The VM3404H / VM3909H supports three levels of
remote users with various privileges, and up to 32 users can log into the GUI
at one time. For full details, see the sections that follow.
Logging In
To access the GUI, type the VM3404H / VM3909H’s IP address into the
address bar of any browser. If a Security Alert dialog box appears, accept the
certificate – it can be trusted. The login screen appears:
The default IP address is http://192.168.0.60
The default Username and Password are: administrator / password
Enter the username and password, then click Login.
The same user can not be logged in simultaneously.
Use the drop-down menu to select the GUI language
English, French, German, Italian, Japanese, Korean, Portuguese,
Russian, Spanish, Simplified Chinese and Traditional Chinese
Note: The username supports lower case letters only.
VM3404H / VM3909H User Manual
36
Main Page
The Main Page op ens to the Profile List. This is where you configure the input
to output connections by creating profiles. The page is divided into three parts:
the Menu Bar, Profile List, and Profile Schedul ing.
Menu Bar
The Menu Bar consists of the Settings icon and Logout button.
Click Settings to enter the System Settings (see page 54).
Click the Logout button to log out of the GUI.
Chapter 4. Browser Operation
37
Profile List
The Profile List lets you con figure the input to output port connections by
creating profiles to use. You can store up to 8 (VM3404H) or 18 (VM3909H)
differently configured profiles that can be saved an d played by two methods:
locally via the unit’s front panel pushbuttons and via the web GUI.
Adding/Playing a Profile
To configure a connection pro fil e:
1. From the Profile List, click a [Profile].
2. Select the profile type:
Digital Signage: Select this option fo r video that is displayed
independently on sep arate monitors (page 43).
V ideo W all: Select this option for monitors that are displayed together -
tiled or as a large screen (page 46).
3. Configure the input to output connections for a Digital Signage (page 43)
or Video Wall (page 46) profile.
VM3404H / VM3909H User Manual
38
4. New profiles appear in the Profile List, as shown here:
5. Select the profile and click Apply.
6. The profile appears in the large Play window and the connections start:
Note: More information about Profile List options are provided on the next
page.
Chapter 4. Browser Operation
39
Profile List Options
Clicking a Profile or the Play window opens a pop-up menu with options.
Profile
Play Window
Option Description
Apply Click Apply to put the profile in the Play window. This allows you to
start the profile connections.
Edit Click Edit to configure the profile's input to output connections.
Option Description
Show OSD Check Show OSD to show current connection information that
appears on the display.
Blank All Check Blank All to turn off the video to all displays.
<Click < to go back to the previous profile in the sequence, when
Profile Scheduling is in use. Only available with On Sequence.
>Click > to advance to the next profile in the sequence, when Profile
Scheduling is in use. Only available with On Sequence.
VM3404H / VM3909H User Manual
40
Positioning Click Positioning to open a window that allows you to adjust the
image position on each display. For Video Wall profiles, you can
also set the Bezel Dimension, which is the frame thickness between
each display.
Remove Removes the profile from the Play window.
Edit Click Edit to configure the profile's input to output connections.
Option Description
Chapter 4. Browser Operation
41
Profile Scheduling
Profile Scheduling is located below the Profile List. Scheduling allows you to
queue and play connection profiles in sequence for a specific amount of time.
Option Description
Click to edit profile schedule.
Click to play profile schedule.
Click to stop profile schedule.
Click to change to next or previous profile.
VM3404H / VM3909H User Manual
42
After selecting Edit, you will be presented with the following options.
Option Description
Click to add profiles to the schedule in the order to be played, left to
right, then set the amount of time each profile plays.
Click a profile for a pop-up menu to appear:
Select Startup to use the profile as the starting point for the
schedule.
Click Replace to replace the selected profile with another profile.
Click Remove to delete the profile from the schedule.
Use < > to change the profile’s position in the schedule.
Use the drop-down menu to select the duration (Hours, Minutes, or
Seconds) and enter the amount of time for the profile to play. After
the time expires, the schedule switches to the next profile.
Use Repeat to stop switching between schedules and stay on the
currently selected profile. If Repeat isn’t used, the schedule will loop
back to the first profile. If Repeat is used, a specific number of
hours, minutes and seconds cannot be set and later profiles will not
be played.
Save Click Save to save the schedule as it appears. After saving, the
Profile Scheduling window will close.
When a Profile Schedule is playing the On Sequence box will
appear in the Play window.
Cancel Click Cancel to discard changes and return to the Profile Schedule
page.
Chapter 4. Browser Operation
43
Connection Profiles
There are two types of profiles: Digital Signage and Video Wall. Digital
Signage profiles are for displays where video is viewed on separate
monitors.Video Wall profiles are for displays that are tiled together, where
multiple monitors form one large screen – in various arrangements.
Digital Signage Profile
Each icon represents an output port and the connected display. The large
number is the Input port selected for the display. The small number (upper-left
corner) is the Output port for the display. Click the icons to select options.
Select icons to choose the Video Input from the Select Source menu.
Click the PEN icon or name to edit the profile name.
Click Select All to select all outputs.
Click Unselect All to unselect all outputs.
Click Save to save the profile or Save as to save as a different profile
number.
VM3404H / VM3909H User Manual
44
Click Grid View to us e an alternate method for configuring connection
profiles (see page 45).
Output Icon
Select Source
Option Description
Output Icon Click an Output icon(s) to highlight it in green and use the Select
Source menu to set the video options (see Select Source below).
The large number is the Video Input port selected for the display.
The small number (upper-left corner) is the Output port of the
display.
Video Click the video icon to turn the video off/on.
Option Description
Select Source The Select Source menu appears when you click an Output icon.
Output Displays the Outputs that are selected for the configuration change.
Video Input Use the drop-down menu to select the Video Input.
Click Save or Save as to save the changes.
Chapter 4. Browser Operation
45
Grid View
The Grid View allows you to select the Input to Output connections using a
simple grid.
From an Output Port column, click a box to select it’s Input Port. The
box will turn orange.
Uncheck an Output Port box to disable the video for that Output Port.
The column will turn dark grey.
Check an Output Port box to enable the video for that Output Port.
Click Save to save the profile. Click Save as to save as a different
profile number.
Output Options
For instructions on the Output Options, see Output Options, page 52.
Radio Button Fit Width of Output(s): fits the video to the width of the display.
Fit Height of Output(s): fits the video to the height of the display.
Scale to Whole Output(s): fits the video on the entire display.
Option Description
VM3404H / VM3909H User Manual
46
Video Wall Profile
Each blank icon represents an Output port and the connected display. Use the
icons to create Independent and Grouped Ou tput s. Independent Outputs will
display video on a single monitor. Grouped Outputs will display video across
multiple monitors as one large screen.
Video Wall Options
Click an icon to choose its Output and Video Input from the Display
Preference menu (see page 48).
Click multiple icons to Group Outp uts (see Grouping, page 49) and
choose the Video Input from the Display Preference menu.
Use + next to Display Layout _1 to create additional layouts und er
the same profile.
Click the PEN icon or name to edit the profile name.
Click Select All to select all outputs.
Click Unselect All to unselect all outputs.
Click Apply to apply any ch anges made.
Click Save to save the profile or Save as to save as a different profile
number.
Click Save & Apply to save the profile and apply any changes made to
the current profile.
Click Cancel to undo any changes made.
Chapter 4. Browser Operation
47
Number of Displays / Bezel Dimensions
Option Description
Number of
Displays
Use the Horizontal and Vertical drop-down menu to select the
number of displays that make up the video wall. Match this to the
physical layout of the displays. Click Apply to set the layout.
Auto Fill Click the Auto Fill checkbox and Apply to automatically incorporate
all available outputs into the video wall.
Bezel
Dimension
Use the four boxes to increase/decrease the frame size for each
active display.
Monitor
Lock / Unlock
Click the monitor icon to Lock the (4) bezel settings, so that when
one size is changed they all change.
Click the monitor icon to Unlock the (4) bezel settings, so that each
size can be set independently.
VM3404H / VM3909H User Manual
48
Blank Output
Independent Output
Option Description
Blank Icon Click Blank Output icons to highlight icons in green and use the
Display Preferences menu to set the video options (see Display
Preferences, page 50).
Select a single icon to set the Output and Video Input for an
independent display (see Independent Output, page 48).
Select multiple icons and set the Video Input to group displays as
one screen (see Grouping, page 49). You must first set the Output
port for each icon.
Drop-down Menu Use the drop-down menu to select the Output port.
Option Description
Independent
Output
Independent Outputs are displays that have their own Video Input
and Output selected. Independent Outputs:
Display their own video
Icons have their own color and Video Input
Select an Independent Output and use the Display Preferences
(page 50) menu select the Video Input.
Drop-down
Menu
Use the drop-down menu to select the Output port.
Video Click the video icon to turn the video off/on.
Chapter 4. Browser Operation
49
Grouping
Group
Option Description
Grouping Click multiple icons to Group Outputs (highlighted in green) and
click →|← to group the displays into one screen*. Use the Display
Preferences menu to select the Video Input for the group - each
Output icon in the Group will appear with the same Video Input
number and icon color (see Group, page 49).
Note: Before grouping you must set the Output port for each icon.
Ungroup Select a group and click ←|→ to ungroup the displays.
Option Description
Group A Group (of Outputs) shares the same Video Input and displays
the video together as one large screen. A Group of Outputs:
Displays video across multiple monitors to form one screen
Icons have the same color and Video Input number.
Select a Group and use the Display Preferences menu to select
the Video Input.
To group outputs see Grouping, page 49.
VM3404H / VM3909H User Manual
50
Display Preferences
Video Click the video icon to turn the video off/on.
Option Description
Display
Preferences
Click Output icons for the Display Preferences menu to appear– to
select the Output and/or Video Input port.
Output Use the drop-down menu to select the Output port (Independent
and single Blank icons only).
If you select multiple displays the output ports selected will appear
here. You can use the output icon’s drop-down menu to change the
output port for the display.
Video Input Use the drop-down menu to select the Video Input port.
Radio Button Fit Width of Output(s): fits the video to the width of the display.
Fit Height of Output(s): fits the video to the height of the display.
Scale to Whole Output(s): fits the video on the entire display.
Option Description
Chapter 4. Browser Operation
51
Video Wall Example
The example below shows a video wall with 4 displays.
Each Group and Independent Output has a unique color.
This video wall has 1 Group and 2 Independent displ a ys.
The Group will show Video Input 01 across both displays as one large
screen.
The Independent displays will show the video from their own Video
Input – 03 and 04.
Add Display Layouts to create separate video walls (see Video Wall
Options, page 46).
VM3404H / VM3909H User Manual
52
Output Options
The Output Options page is used to configure video options.
Video Options
Video Options allow you to set Seamless Switch options which determine how
a display performs when the input port is changed.
The Transition, Period and Scale Resolution apply only when Seam less
Switching is on.
Seamless Switch: Turn ing Seamless Switch on removes the video
distortion and delay seen when an inp ut po rt is switched.
Use the drop-down menu to apply to all ports, or the ON/OFF
button to enable/disable Seamless Switchi ng per port .
Transition: Allows you to fade the video display when the input port is
changed. Use the period option to set the fade speed.
Use the drop-down menu to apply to all ports, or ON/OFF button
to enable/disable Transitions per port.
Period: Sets the fade speed for the Transition option.
Use the drop-down menu to apply an opt ion (Slow, Normal, or
Fast) to all ports, or lower drop-down menus to apply options per
port.
Scale Resolution: Forces the port to scale the video displayed to the
selected resolution.
Chapter 4. Browser Operation
53
Use the top drop-down menu to apply an option to all ports, or
lower drop-down menus to apply options per port.
Click Save to save the settings. Cli c k Save as to save the settings as a
different profile number.
VM3404H / VM3909H User Manual
54
System Settings
Click the Settings link from the Main page for the System Settings to open on
the General page:
The General page allows you to edit Baud, language, OSD and CEC
settings, and Fan information.
The User Account page allows you to add and edit user accounts.
The Port Name page allows you to name each input and output port.
Chapter 4. Browser Operation
55
The Network page allows configuration of the network settings.
The EDID page is used to set the EDID modes.
The Firmware page is for upgrading the device’s firmware.
The HDCP page is lets users view and set HDCP key settings.
Click Back to Profile List to return to the Main page.
VM3404H / VM3909H User Manual
56
General
The General page has three sections: Fan Status, OSD/CEC and Other.
Fan Status
This section displays the VM3404H / VM39 09H’s three fans’ statuses.
Note: If the fans have stopped working or are switched off, they will
appear as follows.
OSD / CEC
OSD: Sets the default OSD option for the port. When OSD is on: real-
time text updates appear on the display for 10 seconds when
configuration and port changes are made to the output.
Use the drop-down menu to apply options to all ports, or ON/OFF
button to enable/disable the OSD for a port.
CEC: Consumer Electronics Control (CEC) allows interconnected
HDMI devices to communicat e and respon d to one remote control.
Use the drop-down menu to apply options to all ports, or On/Off
button to enable/disable CEC for a port.
Click Save to save the settings or Cancel to exit without saving the
settings.
Other
Use the Language drop-down menu to select a preferred user interface
language.
Chapter 4. Browser Operation
57
Options include: English, French, German, Italian, Japanese,
Korean, Portuguese, Russian, Spanish, Simplified Chinese and
Traditional Chinese.
Use the Baud Rate drop-down menu to select a serial port setting.
Options include: 9600, 19200, 38400 and 115200.
VM3404H / VM3909H User Manual
58
User Account
The User Account page lets you add, edit, or delete users and change the
password for accessing the VM3404H / VM3909H’s GUI.
Note: This is an Administrato r onl y function.
Add account– Click the Add account button to add another user to the
list. The VM3404H / VM3909 H supports up to 32 users at one time
(see page 58 for more details).
Edit – Click the Edit button to change user information. This option
allows an Administrator to edit individual accounts.
Edit – Rename the user account, set the password, add a
description, and set the user’s permission level (see page 58 for
more details).
Delete – Removes the user account.
The default username and password are: administrator/password.
Add Account
Use the Add Account / Edit User window to name a user, set the user’s
password, add a description, and set the user’s permission level (see
Permission Level, page 59 ) for accessing the VM3404H / VM3909 H’s GUI.
Chapter 4. Browser Operation
59
Fill in a username or edit an existing one.
Enter a password and re-type the password to confirm.
Note: Usernames and passwords accept multi-lingual characters, and must
be 5–16 alphanumeric characters (excluding :;=[]+=/?\|). Passwords
are case sensitive. Usernames only support lower case letters.
Add or edit the description for the user.
Select the permission level that you wa nt to grant the user (see
Permission Level, page 59).
Click Create User to save the data.
Click Cancel to discard the changes and exit.
If a user is logged into the VM3404H / VM3909H’s GUI, their user
settings cannot be edited, and the fields in this screen are grayed out.
Permission Level
At the bottom of the New/Edit User page is the permission section, whi ch is
used to set a user’s permission level.
VM3404H / VM3909H User Manual
60
The three available permission levels are as follows:
Administrator – this level provides full access and control of the
VM3404H / VM3909H, in addition to full User Management
privileges.
Advanced User – this level provides full access and control with no
User Management privileges.
Basic User – this level only provides basic functions (connections and
open profiles).
Chapter 4. Browser Operation
61
Port Name
The Port Name page lets you name the input and outpu t ports for easy
identification.
To name an Input/Output port, enter a descriptive name of up to 16
multi-language characters (excluding :;=[]+=/?\|) in the corresponding
field and click Save.
Language characters available include: English, French, German,
Italian, Japanese, Korean, Portuguese, Russian, Spanish, Simplified
Chinese and Traditional Chinese.
To change an Input/Output port’s nam e , ent e r another value and click
Save.
Input and Output port names can be the same.
Press Cancel to go back a level, return to the initial screen, or exit.
VM3404H / VM3909H User Manual
62
Network
The Network page lets you configure the IP settings, website tim eout, and
Telnet settings for connecting to the VM3404H / VM3909H.
Enable DHCP to allow the DHCP server to assign an IP address to the
VM3404H / VM3909H . Select Disable to enter your own static IP address
settings for the device.
Click Cancel to use the following defau lt values:
IP Address – 192.168.0.60
Subnet Mask – 255.255.255.0
Default Gateway – 192.168.0.1
Website Tim e out* – 5 minutes
Telnet Enabled
Enter the values, then click Save. Changes may take a few seconds and after
refreshing the page automatically redirects you to the IP address specified.
*This option controls how long an inactive web connection stays logged
into the VM3404H / VM3909H. Use N/A to disable this option. Other
options include 5, 10, 30 and 60 minutes. Any changes will take effect
immediately.
Chapter 4. Browser Operation
63
EDID
The EDID Settings page lets users view and select an EDID Mode so that the
VM3404H / VM3909H can use the best resolution for its display(s).
Note: The EDID Mode can also be selected via the Front Panel pushbuttons –
see EDID Mode, page 26.
Extended Display Identification Data (EDID) is a data format that contains a
display's basic information and is used to communicate with the video source/
system.
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64
EDID Mode
In the left panel of the page, users can select a pre-configured EDID Mode
using the EDID Mode radio butto ns.
Select the EDID Mode to use and click Apply. The VM3404H / VM3909H
uses the settings configured for that ED ID m ode.
Options are:
ATEN Default: All ports' EDID are the same as the hardware default
EDID.
Port 1 Mode: All ports' EDID are the same as Port1's EDID.
Remix: All ports' EDID use the best display resolution.
Customized: See Customized Mode, see page 67 .
Chapter 4. Browser Operation
65
Customized Mode
Use the Customized Mode to automatically retrieve and save the EDID settings
of a connected monitor/ display device to an input source port.
In the left-most panel of the page, select Customized from the EDID
Mode section and click Apply.
Port EDID Status: Select which input source port you want to store
the EDID configuration (01–08).
Retrieve EDID: Click and a pop-up window appears to retrieve the
EDID settings of a stored EDID configuration: Customized EDID 01-
08, or ATEN Default. Select the port to retrieve:
The right panel displays a summary of the acquired EDID settings that
you can edit. Click Save and select the configuration for the Current
or All Ports for the duration of the sessio n .
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66
EDID & CEA Description
The right panel of the screen lets users view the configuration of the EDID and
CEA Modes selected:
From the left column, click the option that you want to view and/or
edit. There are two categories: EDID (Extended Display Identification
Data) and CEA (Consumer Electronics Association).
When you highlight the menu items on the left column, the right
column displays the current settings for the corresponding EDID
configuration. Some of the screens are read-only.
See Customized EDID Settings, page 67 for more information on these
two columns.
Chapter 4. Browser Operation
67
Customized EDID Settings
The EDID structure is comprised of 128 bytes in total – each heading shown in
the left column corresponds to a specific number of bytes.
The pages for the pre-configured EDID Modes (Port 1, Default and Remix)
cannot be edited. The pages for the Customized EDID, which can be edited, are
discussed in the proceeding sections:
Established Timings
This page lists video resolutio ns/timings that display devices can support.
Select the resolution(s) you want to use for the attached monitor/
display device.
Click Clear to deselect all the items.
Click Select All to check all the items.
Click Save to apply the changes.
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68
Standard Timings
This page shows eight resolutions/ tim ings that display devices can support in
addition to those listed in the Established Timings page.
Select the H Active Pixel from the drop-down menu.
Select the Aspect Ratio from the drop-down menu.
Click Save to apply the changes.
Detail Timing / Display Description
This screen gives more video resolution options, and provides resolution/
timing details.
In the drop down menu, choose a resolution with values that fit the attached
monitor/display device and click Save.
Chapter 4. Browser Operation
69
Monitor Description
This screen lets you specify the viewing specifications, namely horizontal and
vertical scan ranges and pixel clock rate, of your monit or/display device.
Enter the values that correspond to your device and click Save to apply the
changes.
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70
Firmware
The Firmware page let s users view informat ion about the firmware version
currently in use and upgrade it if needed. This is an Administrator only
function.
To upgrade the VM3404H / VM3909H ’s firm ware, do the following:
1. Use the Browse button to locate the firmware upgrade file. Make sure you
have the correct file saved on your PC.
2. Click Upgrade to begin the upgrade procedure.
Note: After updating the firmware, it’ s recommended that you clear your web
browser’s cache and then close and reopen the web browser. This will
ensure the GUI refreshes and functions properly.
Chapter 4. Browser Operation
71
IR Channel
The IR Channel page lets users view and set IR settings between input and
output ports when using HDBaseT ports. This is an Administrat or and
Advanced User only function.
Input
Here users can see any locally connected IR adapters.
Connection
Here users can find a visual display of connection paths between in puts and
outputs. Users can select Broadcast (one to all) and select which input port to
broadcast from and to, or Follow Video Path which sets IR signals to follow
each port’s connection (see Connection Profiles, page 43 ).
Output
Here users can see any remotely connected IR adapters.
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72
HDCP
The HDCP page lets users view and set HDCP key settings between input and
output ports for digital copy protectio n and to ensure Seamless Swit ching
between different devices. This is an Administrator and Advanced User only
function.
Input
Here users can view whether the switch’s content is HDCP or non-HDCP
enabled.
Connection
Here users can find a visual display of connection paths between inputs and
outputs. When selecting an input, its path is displayed in green.
Output
Here users can define whether or not HDCP set tings are fixed, either by
individual port or by applying one setting to all ports. By prearranging and
fixing keys, this setting ensures that Seamless Switching is possible even when
switching between HDCP and non-HDCP enabled devices.
Chapter 4. Browser Operation
73
Telnet Operation
The VM3404H / VM3909H can be operated and confi gured via a remote
terminal session using Telnet.
To log into the VM3404H / VM3909H by means of a Telnet session, do the
following:
1. On your computer, open a terminal (command line) session.
2. At the prompt, key in the VM3404H / VM3909H’s IP address in the
following way:
telnet [IP address]:23
3. Press Enter. The login screen appears. At the login prompt, pro vide yo ur
Username and Password.
Note: If a user logs on using a Username that is already in session, the newest
login takes effect and the previous session is replaced.
Configuration Menu
Once a Telnet connection to the VM3404H / VM3909H is established, the
device’s text-based Configuration Menu comes up, with the following items:
1. H – Call up the command list for help
Command list:
GT – Set gateway address
IM – Set IP subnet mask
IP – Set IP address
LO – Load connections from profile nn
PW – Change password
RI– Read what input is connected to nn output
RO – Read what output is connected to nn input
SB – Set the serial port baud rate
SS – Switch input to specifi ed port
SV – Save the current connections int o pro fi le nn
TI – Set timeout
VM3404H / VM3909H User Manual
74
VR – Software version information
Ctrl-Q – Quit
2. GT – Set gateway address
GT
Old gateway address: 192.168.0.1
New gateway address:
3. IM – Set IP subnet mask
IM
Old IP subnet mask: 255.255.255.0
New IP subnet mask:
4. IP – Set IP address
IP
Old IP address: 192.168.0.60
New IP address:
5. LO – Load connections fr om pr ofile
LO 01
Load profile 01 OK.
6. PW – Change password
PW
Old password: ********
New password:
7. RI – Read what input is connected to nn output
RI 01
Input port 02 04 08 is connected to outp ut port 01
Chapter 4. Browser Operation
75
8. RO – Read what output is connected to nn input
RO 01
Output port 02 is connected to input port 01
9. SB – Set serial port baud rate
SB 96
Serial port baud rate is set to 9600
10. SS – Switch input to specified output
SS 01,03
Switch input 01 to output 03
11. SV – Save the current connections into a profile
SV 01
Save the current connections into profile 01
12. TI – Set timeout
TI 30
Set 30 minute timeout
13. VR – Sof tware version information
VR
Software version 1.0.
Note: For further information about these functions, please reference the
equivalent Browser GUI functions earlier in this chapter.
VM3404H / VM3909H User Manual
76
This Page Intentionally Left Blank
77
Chapter 5
RS-232 Commands
Serial Control Protocol Commands
The VM3404H / VM3909H’s built-in bi-directional RS-232 serial interface
allows system control through a high-en d control ler or PC. The RS-232
commands for the VM3404H and VM3909H are the same, with th e only
difference being that the VM3909H has 5 additional ports.
RS232 Pin Assignment
Configuring the Serial Port
The controller’s serial port should be conf ig ured as follows:
Pin Description Pin Description
1 Not connected 6 Not connected
2 RXD 7 Not connected
3 TXD 8 Not connected
4 Not connected 9 Not connected
5GND
Baud Rate 19200
Data Bits 8
Parity None
Stop Bits 1
Flow Control None
VM3404H / VM3909H User Manual
78
Verification
After entering a command, a verification message appears at the end of the
command line as follo ws:
Command OK - indicates that the command is correct and successfully
performed by the switch
Command incorrect - indicates that the command has the wrong format
and/or values.
Chapter 5. RS-232 Commands
79
Switch Port Command
The Switch Port command allo ws you to swit ch ports on the VM3404H /
VM3909H.
The formula for the Switch command is as follows:
Command + Input + Number + Output + Number + Control + [Enter]
1. For example, to switch input port 02 to ou tput port 05, type:
sw i02 o05 [Enter]
2. To switch output port 04 to the next port, type:
sw o04 + [Enter]
3. To turn off video output on port 03, type:
sw o03 off [Enter]
The following tables show the possible values for the Switch Port command:
Command Description
sw Switch command
Input Command Description
i Input command
Port number Description
xx 01-09 port
Output Command Description
o Output command
Port number Description
yy 01-09 port
* All output ports
Control Description
on Turn on the display
off Turn off the display
+Next Port
-Previous Port
VM3404H / VM3909H User Manual
80
Note: 1. By default, input port 01 is tied to output port 01; input port 02 is tied
to output port 02; and so on until port 09 (i.e., o01 i01, o02 i02).
2. Each command string can be separated with a space.
3. The Port Number can be skipped, and the default value will be used.
The following table lists the available Switch Port commands:
Command Input
Command Input
Port Output
Command Output
Port Control Enter Description
sw i xx o yy
*
[Enter] Switch Input Port xx to
Output Port yy
(xx:01~09; yy:01~09,
*)
sw o yy
*
on
off
[Enter] Turn on Output Port yy
Turn off Output Port yy
(yy:01~09, *)
sw o yy
*
+
-
[Enter] Switch Output port yy
to next Output port.
Switch Output port yy
to previous Output
port.
(yy:01~09, *)
Chapter 5. RS-232 Commands
81
EDID Mode Command
Extended Display Identification Data (EDID) is a data that contains a display's
basic information and is used to communicate with th e video source.
The formula for the EDID command is as follows:
Command + Control + [Enter]
1. For example, to use the Port1 EDID mode, type:
edid port1 [enter]
The following tables show the possible values for the EDID command:
Note: Each command string can be separated with a space.
The following table lists the available EDID commands:
Command Description
edid EDID Mode command
Control Description
port1 Implement the EDID of the connected
display to Port 1, and pass it to the
video source.
remix Implement the EDID of each
connected display according to its
connection when the VM3404H /
VM3909H is first powered on, or
immediately after selecting the Remix
option.
default Implements ATEN’s default EDID.
(default)
custom Implements the customized mode as
set in the EDID system settings.
(See Customized EDID Settings,
page 67)
Command Control Enter Description
edid port1 [Enter] The EDID from Port 1 is passed to the video
source.
edid remix [Enter] The VM3404H / VM3909H implements the
EDID of each connected display according to
its connection when the VM3404H / VM3909H
is first powered on, or immediately after
selecting the Remix option.
edid default [Enter] ATEN’s default EDID is passed to the video
source.
VM3404H / VM3909H User Manual
82
edit custom [Enter] Implements the customized mode.
Command Control Enter Description
Chapter 5. RS-232 Commands
83
CEC Command
Consumer Electronics Control (CEC) allows interconnected HDMI devices to
communicate and respond to the same remote control.
The formula for the CEC command is as follows:
Command + Output + Number + Control + [Enter]
1. For example, to enable the CEC function on output port 1, type:
cec o01 on [enter]
The following tables show the possible values for the CEC command:
Note: Each command string can be separated with a space.
The following table lists the available CEC commands:
Command Description
cec CEC command
Output Command Description
o Output command
Port number Description
yy 01-09 port (default is 01)
* All output ports
Control Description
off Disable CEC (default)
on Enable CEC
Command Output Output
Port Control Enter Description
cec oyy
*
off [Enter] CEC off for output port yy
(default)
(yy:01~09, *)
cec oyy
*
on [Enter] CEC on for output port yy
(yy:01~09, *)
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84
Scaling Command
The Scaling command allows you to set a resolution for scaling the display
connected to an output port.
The formula for the Scaling command is as follows:
Command + Output + Number + Address + Number + Horizontal
resolution + Number + Vertical Resolution + Number + [Enter]
1. For example, to turn scaling off for output port 02, type:
scaling o02 off [Enter]
2. To set the scaling for output port 04 to 1920x1080@60Hz, type:
scaling o04 1080p [Enter]
3. To set the scaling for all output ports to the connected display’s native
resolution, type:
scaling o* native [Enter]
The following tables show the possible values for the Scaling command:
Command Description
scaling Scaling command
Output Command Description
o Output command
Port Number Description
yy 01-09 port
* All output ports
Control Description
off Turn off the scaling function
(by pass mode)
native Map display's native resolution for
scaling (default)
1080p Scale to 1920x1080@60Hz
720p Scale to 1280x720@60Hz
1920 Scale to 1920x1200@60Hz
1800 Scale to 1800x1200@60Hz
1400 Scale to 1400x1050@60Hz
1280 Scale to 1280x1024@60Hz
Chapter 5. RS-232 Commands
85
Note: 1. Each command string can be separated with a space.
2. The Port Number command string can be skipped, and the default
value will be used.
The following table lists the available Scaling commands:
1024 Scale to 1024x768@60Hz
hor Horizontal of scaling resolution
hhhh Horizontal resolution
ver Vertical of scaling resolution
vvvv Vertical resolution
freq Frequency of scaling resolution
fff Scaling resolution frequency
Command Output Port
Number Control Enter Description
scaling oyy
*
off [Enter] Turn off scaling for port
yy (by pass mode)
yy: 01 ~ 09 or *
scaling oyy
*
native [Enter] Enable display’s native
resolution for scaling on
output port yy (default)
yy: 01 ~ 09 or *
scaling oyy
*
1080p [Enter] Scale output port yy to
1920x10\80@60Hz
yy: 01 ~ 09 or *
scaling oyy
*
720p [Enter] Scale output port yy to
1280x720@60Hz
yy: 01 ~ 09 or *
scaling oyy
*
1920 [Enter] Scale output port yy to
1920x1200@60Hz
yy: 01 ~ 09 or *
scaling oyy
*
1800 [Enter] Scale output port yy to
1800x1200@60Hz
yy: 01 ~ 09 or *
scaling oyy
*
1400 [Enter] Scale output port yy
to1400x1050@60Hz
yy: 01 ~ 09 or *
Control Description
VM3404H / VM3909H User Manual
86
scaling oyy
*
1280 [Enter] Scale output port yy to
1280x1024@60Hz
yy: 01 ~ 09 or *
scaling oyy
*
1024 [Enter] Scale output port yy to
1024x768@60Hz
yy: 01 ~ 09 or *
scaling oyy
*
hor 1920
ver 1080
freq 60
[Enter] Scale output port yy to
1920x1080@60Hz
yy: 01 ~ 09 or *
scaling oyy
*
hor 4096
ver 2048
freq 30
[Enter] Scale output port yy to
4096x2048@30Hz
yy: 01 ~ 09 or *
Command Output Port
Number Control Enter Description
Chapter 5. RS-232 Commands
87
Echo Command
The Echo function updates the RS232 controller when operations are made via
the front panel pushbuttons, web browser, or telnet. The changes echo back to
the RS232 controller to keep the settings in sync with the device.
The formula for the Echo command is as follows:
Command + Control + [Enter]
1. For example, to enable the echo feature, type:
echo on [Enter]
The following tables show the possible values for the Echo command:
Note: Each command string can be separated with a space.
The following table lists the available Echo commands:
Command Description
echo Echo command
Control Description
on Turns Echo function on
off Turns Echo function off (default)
Command Control Enter Description
echo on [Enter] Turn on Echo function
echo off [Enter] Turn off Echo function
VM3404H / VM3909H User Manual
88
Read Command
The Read command allows you to view the current configuration, firmware
and other information about the device.
The formula for the Read command is as follows:
Command + [Enter]
1. To view information about the device, type:
read [Enter]
The following table shows the possible values for the Read command:
Note: Each command string can be separated with a space.
The following table lists the available Read commands:
Reset Command
The Reset command allows you to reset the VM3404H / VM3909H to the
default factory settings.
The formula for the Reset command is as follows:
Command + [Enter]
The following tables show the possible values for the Reset command:
Note: Each command string can be separated with a space.
The following table lists the available Reset commands:
Command Description
read Read command
Command Enter Description
read [Enter] View information about the
device
Command Description
reset Reset command
Command Enter Description
reset [Enter] Resets the device settings
Chapter 5. RS-232 Commands
89
Baud Rate Command
The Baud Rate command allows you to set the RS-232 da ta rate for the
VM3404H / VM3909H to use. Options are 9600, 19200 (default) 38400 and
115200.
The formula for the Baud Rate command is as follows:
Command + Control + [Enter]
1. For example, to set 38400 as the baud rate, type:
baud 38400 [Enter]
The following tables show the possible values for the Baud Rate command:
Note: Each command string can be separated with a space.
The following table lists the available Baud Rate commands:
Command Description
baud Sets the RS-232 baud rate
Control Description
9600 Use 9600 baud rate
19200 Use 19200 baud rate (default)
38400 Use 38400 baud rate
115200 Use 115200 baud rate
Command Control Enter Description
baud 9600 / 19200 / 38400 /
115200
[Enter] Sets the RS-232 baud
rate
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90
Save/Load Profile Command
The Save/Load Profile command allows you to save and load conn ect ion
profiles. Saving profiles will save the connections currently in use.
The formula for the Save/Load Profile command is as follows:
Command + Profile + Number + Control + [Enter]
1. For example, to save the current conn ectio n configuration to profile 02,
type:
profile f 02 save [Enter]
The following tables show the possible values for the Save/Load Profile
commands:
Note: Each command string can be separated with a space.
The following table lists the available Save/Load Profile commands:
Command Description
profile Save / Load profile
Profile Description
f Profile command
Profile Number Description
yy VM3404H: 01-09 (default is 01)
VM3909H: 01-18 (default is 01)
Control Description
save Save the connection configuration
load Load a saved profile
Command Profile Profile
Number Control Enter Description
profile fyy
*
save [Enter] Save the connections as profile yy.
VM3404H: (yy:01~08, *)
VM3909H: (yy:01~18, *)
profile fyy
*
load [Enter] Load profile yy.
VM3404H: (yy:01~08, *)
VM3909H: (yy:01~18, *)
Chapter 5. RS-232 Commands
91
OSD Command
To enable or disable the On-Screen Display (OSD) using the following
command:
Command + Output Command + Port Number + Control + [Enter]
1. For example, to enable the OSD, type:
osd on [enter]
The following tables show the possible values for the OSD command:
Note: Each command string can be separated with a space.
The following table lists the available OSD commands:
Command Description
osd Enable / Disable the OSD
Output Command Description
o Output command
Port Number Description
yy 01-09 port
* All output ports
Control Description
on OSD is enabled (default)
off OSD is disabled
Comman
d
Output
Comman
d
Output
Port Control Enter Description
osd o yy
*
on [Enter] OSD on
osd o yy
*
off [Enter] OSD off
VM3404H / VM3909H User Manual
92
RS232 Pin Assignment
Pin Description Pin Description
1 Not connected 6 Not connected
2 RXD 7 Not connected
3 TXD 8 Not connected
4 Not connected 9 Not connected
5GND
93
Appendix
Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
This product is for indoor use only.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage wi ll resul t.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be bl ocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device shoul d be oper ated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
To prevent damage to your installation it is importan t that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug . Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
VM3404H / VM3909H User Manual
94
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yoursel f. Refer all servicin g to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Appendix
95
Rack Mounting
Before working on the rack, ma ke sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabi lizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
Ensure that proper airflow is provided to devices in the rack.
Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer.
Do not step on or stand on any device when servicing other devices in a
rack.
VM3404H / VM3909H User Manual
96
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
For telephone support, see Telephone Suppo rt, page iii:
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-988-999-ATEN ext 4988
Appendix
97
Specifications
Function VM3404H VM3909H
Video Input Interface 4 x HDMI Type A
Female (Black)
9 x HDMI Type A
Female (Black)
Impedance 100 Ώ
Max. Distance 1.8 m
Video
Output
Interface 4 x HDMI Type A
Female (Black)
4 x RJ-45 Female
9 x HDMI Type A
Female (Black)
9 x RJ-45 Female
Impedance 100 Ώ
Max. Distance HDMI: 15 m
HDBaseT (Class B): 4K@35m (Cat 5e/6) / 40m
(Cat 6a); 1080p@60m (Cat 5e/6) / 70m (Cat 6a)
Video Max. Data Rate 10.2 Gbps (3.4 Gbps Per Lane)
Max. Pixel Clock 340 MHz
Compliance HDMI (3D, Deep Color, 4K)
HDCP 1.4 Compatible
Consumer Electronics Control (CEC)
Max. Resolution Up to 4K @ 60 Hz (4:2:0); 4K @ 30 Hz (4:4:4)
Max. Distance Up to 70 m*
Control Ethernet 1 x RJ-45 Female
RS-232 Connector: 1 x DB9 Female (Black)
Baud Rate: 19200, Data Bits: 8, Stop Bits:1,
Parity: No, Flow Control: No
IR Channel 4 x Mini Stereo Jack
Female (Black);
30~60 kHz full range
transmission
9 x Mini Stereo Jack
Female (Black);
30~60 kHz full range
transmission
EDID Settings EDID Mode: Default / Port1 / Remix / Customized
Power Connector 1 x 3-Prong AC Socket
I/P Rating 100-240VAC; 50-60Hz; 1.0A
Consumption 110 VAC, 68.2 W 110 VAC, 134.4W
Environme
ntal
Operating
Temperature
0–50ºC
Storage Temperature -20–60ºC
Humidity 0–80% RH, Non-condensing
VM3404H / VM3909H User Manual
98
Note: A Cat 6a RJ-45 cable is required in order to extend a signal to 70m.
Physical
Properties
Housing Metal
Weight 5.6 kg 7.33 kg
Dimensions (L x W x
H)
43.24 x 38.23 x 4.40 cm 43.24 x 38.23 x 8.80 cm
Carton Lot 1 pc
Function VM3404H VM3909H
Appendix
99
Compatible Receivers
* Cat 6a Ethernet cable is required to extend the distance up to 70 meters.
Receiver Max.
Distance IR 4K Seam-
less
Switch TM
Video
Wall POH
VE801R 70m* Yes
VE802R 70m* Yes Yes Yes
VE805R (with
Scaler)
70m* Yes Yes Yes
VE812R 70m Yes
VE814R 70m Yes
VE601R 70m*
Limited Warranty
IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILI TY EXCE ED THE PRICE PAID
FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESUL TING FRO M THE USE OF THE PRODUCT, DISK,
OR ITS DOCUMENTATION.
The direct vendor makes no warranty or representation, expressed, implied, or statutory with
respect to the contents or use of this documentation, and especially disclaims its quality,
performance, merchantability, or fitness for any particular purpose.
The direct vendor also reserves the rig ht to revise o r update the d evice o r docum entation without
obligation to notify any individual or entity of such revisions, or update. For further inquiries,
please contact your direct vendor.
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EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Chapter 1.
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Source Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Display Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Source Device Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
VM3404H Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
VM3404H Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
VM3909H Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
VM3909H Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 2.
Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Chapter 3.
Front Panel Configuration
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Front Panel Pushbuttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Enter Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Input Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Output Port Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
LCD Menu Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
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Menu Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
IP Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
IP Address / Subnet Mask. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Serial Port Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Operation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
EDID Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
CEC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
OSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Output Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Security Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Save to a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Play/Stop the Profile Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Profile Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 4.
Browser Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Profile List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Adding/Playing a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Profile List Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Play Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Profile Scheduling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Connection Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Digital Signage Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Output Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Select Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Grid View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Output Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Video Wall Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Video Wall Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Number of Displays / Bezel Dimensions . . . . . . . . . . . . . . . . . . . . 47
Blank Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Independent Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Grouping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Display Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Video Wall Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Output Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
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Video Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Fan Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
OSD / CEC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Add Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Permission Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Port Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
EDID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
EDID Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Customized Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
EDID & CEA Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Customized EDID Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
IR Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
HDCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Telnet Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
1. H – Call up the command list for help . . . . . . . . . . . . . . . . . . . .73
2. GT – Set gateway address . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
3. IM – Set IP subnet mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
4. IP – Set IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
5. LO – Load connections from profile. . . . . . . . . . . . . . . . . . . . . . 74
6. PW – Change password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
7. RI – Read what input is connected to nn output . . . . . . . . . . . .74
8. RO – Read what output is connected to nn input . . . . . . . . . . . 75
9. SB – Set serial port baud rate . . . . . . . . . . . . . . . . . . . . . . . . . .75
10. SS – Switch input to specified output . . . . . . . . . . . . . . . . . . . 75
11. SV – Save the current connections into a profile. . . . . . . . . . . 75
12. TI – Set timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
13. VR – Software version information . . . . . . . . . . . . . . . . . . . . . 75
Chapter 5.
RS-232 Commands
Serial Control Protocol Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
RS232 Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Switch Port Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
EDID Mode Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
CEC Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Scaling Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Echo Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
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Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Baud Rate Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Save/Load Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
OSD Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
RS232 Pin Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Compatible Receivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99