Table of Contents
- Compliance Statements
- User Information
- Product Information
- Package Contents
- Contents
- About this Manual
- Chapter 1 Introduction
- Chapter 2 Hardware Setup
- Chapter 3 Front Panel Configuration
- Chapter 4 Browser Operation
- Chapter 5 CLI Commands
- Appendix
- Safety Instructions
- Rack Mounting
- Technical Support
- Specifications
- Telnet Operation
- Configuration Menu
- 1. H – Call up the command list for help
- 2. IP – Set network settings
- 3. LO – Load connections from profile
- 4. PW – Change password
- 5. RI – Read what input is connected to nn output
- 6. RO – Read what output is connected to nn input
- 7. SB – Set serial port baud rate
- 8. SS – Switch input to specified output
- 9. SV – Save the current connections into a profile
- 10. TI – Set timeout
- 11. VR – Software version information
- Limited Warranty
- Configuration Menu
ATEN VM6404H User Manual
Displayed below is the user manual for VM6404H by ATEN which is a product in the Video Switches category. This manual has pages.
Related Manuals
ATEN VanCryst™
VM6404H / VM6809H
4 x 4 / 8 x 9 4K HDMI Matrix
Switch with Scaler
User Manual
VM6404H / VM6809H User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
KCC Statement
VM6404H / VM6809H User Manual
iii
HDMI Trademark Statement
The terms HDMI, HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.
RoHS
This product is RoHS compliant.
VM6404H / VM6809H User Manual
iv
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
VM6404H / VM6809H User Manual
v
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
VM6404H / VM6809H User Manual
vi
Package Contents
Check to make sure that all the components are in working order. If you
encounter any problem, please contact your dealer.
The VM6404H / VM6809H package consists of:
1 VM6404H / VM6809H 4x4 / 8x9 4K HDMI Matrix Switch with Scaler
1power cord
1 IR remote control (VM6404H only)
1 IR receiver (VM6404H only)
1 mounting kit
1 user instructions
VM6404H / VM6809H User Manual
vii
Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Source Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Display Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Source Device Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
VM6404H Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
VM6404H Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
VM6809H Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
VM6809H Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
IR Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2. Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
VM6404H . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
VM6809H . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3. Front Panel Configuration
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Front Panel Pushbuttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Enter Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Input Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Output Port Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LCD Menu Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
VM6404H / VM6809H User Manual
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Menu Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
IP Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
IP Address / Subnet Mask. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Serial Port Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Operation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
EDID Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
CEC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Video Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Output Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Audio Extract . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Security Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Changing the LCD Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Save to a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Playing / Stopping the Profile Schedule . . . . . . . . . . . . . . . . . . . . . . . 38
Profile Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
IR Remote Control Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
4. Browser Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Creating a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring Video Settings of a Profile . . . . . . . . . . . . . . . . . . . . . . . 48
Configuring Video Settings in Normal View . . . . . . . . . . . . . . . . . . . . 50
Profile Layout Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Display Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Video Wall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Configuring Video Settings in Grid View . . . . . . . . . . . . . . . . . . . . . . 56
Playing a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Input Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Exporting a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Importing a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Profile Scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Playing a Profile Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Creating the Profile Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Editing the Profile Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
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Fan Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Serial Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
OSD/CEC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
HDCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Scaler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Customized Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Port Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
EDID Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
EDID Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Customized Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
EDID & CEA Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Customized EDID Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Detail Timing / Display Description . . . . . . . . . . . . . . . . . . . . . . . . 86
Monitor Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
CEA Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Video Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Audio Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
HDMI Forum Vendor Specific Block . . . . . . . . . . . . . . . . . . . . . . . 91
YCBCR 4:2:0 Video Data Block. . . . . . . . . . . . . . . . . . . . . . . . . . . 92
YCBCR 4:2:0 Compatibility Map Data Block . . . . . . . . . . . . . . . .93
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
System Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
System Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Adding an User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Permission Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
5. CLI Commands
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Connecting to the Matrix Switch via Telnet. . . . . . . . . . . . . . . . . . . . . . .103
Connecting to the Matrix Switch via RS-232 . . . . . . . . . . . . . . . . . . . . . 104
Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Switch Port Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
EDID Mode Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Mute Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
CEC Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Scaling Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
FrameSync Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
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Fan Speed Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Echo Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Black Screen Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Baud Rate Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Save/Load Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
OSD Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Alert Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Fan Speed Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Telnet Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
1. H – Call up the command list for help . . . . . . . . . . . . . . . . . . . 133
2. IP – Set network settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
3. LO – Load connections from profile . . . . . . . . . . . . . . . . . . . . 134
4. PW – Change password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
5. RI – Read what input is connected to nn output . . . . . . . . . . . 135
6. RO – Read what output is connected to nn input . . . . . . . . . . 135
7. SB – Set serial port baud rate . . . . . . . . . . . . . . . . . . . . . . . . . 135
8. SS – Switch input to specified output . . . . . . . . . . . . . . . . . . . 135
9. SV – Save the current connections into a profile . . . . . . . . . . 135
10. TI – Set timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
11. VR – Software version information . . . . . . . . . . . . . . . . . . . . 135
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
VM6404H / VM6809H User Manual
xi
About this Manual
This User Manual is provided to help you get the most from your VM6404H /
VM6809H system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Chapter 1 Introduction, introduces you to the VM6404H / VM6809H
system. Its purpose, features and benefits are presented, and its front and back
panel components are described.
Chapter 2 Hardware Setup, describes how to set up your VM6404H /
VM6809H installation.
Chapter 3 Front Panel Configuration, explains the fundamental
concepts involved in operating the VM6404H / VM6809H at the local site via
the front panel LCD display using pushbuttons.
Chapter 4 Browser Operation, provides a complete description of the
VM6404H / VM6809H's Browser Graphical User Interface (GUI), and how to
use it to remotely configure and operate the VM6404H / VM6809H.
Chapter 5 CLI Commands, provides a complete list of the serial control
protocol commands used when utilizing the RS-232 Serial Port so that an extra
source device can be utilized in the installation.
Appendix, which provides specifications and other technical information
regarding the VM6404H / VM6809H.
Note:
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices.
The product may be updated, with features and functions added, improved
or removed since the release of this manual. For an up-to-date user
manual, visit http://www.aten.com/global/en
VM6404H / VM6809H User Manual
xii
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
>Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
>
Run means to
open the Start menu, and then select Run.
Indicates critical information.
1
Chapter 1
Introduction
Overview
The ATEN VanCryst VM6404H / VM6809H 4x4 / 8x9 4K HDMI Matrix
Switch with Scaler is a versatile solution that provides an easy way to route
high definition video and audio from any of 4/8 HDMI sources to any of 4/9
HDMI displays at the same time. As a Matrix Switch, each input can be
independently connected to any or all outputs, giving you the ultimate in
flexibility and control in any multi-display audio/video installation.
The VM6404H / VM6809H features Seamless Switch™, which employs
FPGA matrix system architecture to seamlessly switch between multiple
sources and multiple displays. With EDID Expert technology, the VM6404H /
VM6809H selects the optimum EDID settings for smooth power-up and the
highest quality display. It also features a high-performing scaling engine that
converts the video resolution into the display's native resolution to give you the
best image quality in multiple resolutions up to 4K.
You can easily configure the VM6404H / VM6809H via the front panel LCD
display and pushbuttons, and through the use of an IR Remote Control
(VM6404H only). The LCD provides a quick view of all port connections, and
lets operators access the unit’s built-in configuration utility.
Furthermo re, t he VM64 04H / VM6 809H al lows conven ient conf igur ation an d
operation via an intuitive Graphical User Interface (GUI) using any web
browser. The web GUI provides you with advanced features which include
easy setup of custom Video Wall and Digital Signage configurations that can
be saved and recalled. Because your VM6404H / VM6809H can be controlled
over a standard TCP/IP connection, it conveniently integrates into any
existing network for easy remote access. For complete system and install
integration, serial control is standard through the VM6404H / VM6809H’s
built-in RS-232 port that allows the switch to be controlled through a high-end
controller or PC. You can also have mobile access to frequently used features
such as switching of profile and AV inputs using the Video Matrix Control
App. For more information, see Video Matrix Control App User Manual.
The VM6404H / VM6809H is an ideal solution for applications that require
HDMI outputs from multiple sources to be conveniently delivered to multiple
destinations, such as for stage presentations, competitions, control centers, and
system installations that require real-time reports.
VM6404H / VM6809H User Manual
2
Features
4 x 4 / 8 x 9 HDMI input/output connections
4K Scaler – features a 4K video scaling function to convert input
resolutions to the display’s native resolutions
Seamless Switch™ Technology – ATEN FPGA engine unifies video
formats to provide continuous video streams, real-time switching and
stable signal transmissions
1
Video Wall - allows you to create custom video wall layouts via intuitive
web GUI
2
EDID Expert™ – selects optimum EDID settings for smooth power-up,
high-quality display and use of the best video resolution across different
screens
FrameSync – prevents image tearing by synchronizing the scaler output
frame rate to the input signal frame rate (VM6809H)
HDMI (3D, Deep color, 4K); HDCP 2.2 compatible
Audio-enabled, HDMI audio can be extracted to stereo audio (VM6809H)
Multiple Control Methods – system management via front-panel
pushbuttons, IR (VM6404H only), RS-232 and Ethernet (Telnet / Web
GUI) connections
Supports free mobile control using the Video Matrix Control App
3
ESD protection for HDMI
Rack-mountable (1U design)
Note: 1. When Seamless Switch™ is enabled, mind the following: Video
outputs will not display 3D, Deep Color, or interlace (i.e., 1080i)
resolutions correctly. To use these features, make sure to first
disable Seamless Switch™.
2. When Seamless Switch™ is enabled, mind the following: Videos
may not display within range, in which case make sure to adjust
the display settings on your device.
3. For more information on the Video Matrix Control app, see video
Matrix Control App User Manual.
Chapter 1. Introduction
3
Requirements
The following devices are required for a complete VM6404H / VM6809H
installation:
Source Devices
Computer or A/V source device with HDMI Type-A output connector(s)
Note: A DVI / HDMI adapter is required when connecting a DVI source
device.
Display Devices
Display devices or receivers with an HDMI Type-A input connector
Cables
1 HDMI cable for each source device you will be connecting
1 HDMI cable for each display device you will be connecting
1 Cat 5e cable
1 RS-232 serial cable
Note:
No cables are included in this package. We strongly recommend that
you purchase high-quality cables of appropriate length since this will
affect the quality of the audio and video display. Contact your dealer to
purchase the correct cable sets.
VM6404H / VM6809H User Manual
4
Source Device Operating Systems
Supported operating systems are shown in the table below:
Browsers
Recommended web browsers for VM6404H are shown in the table below:
OS Version
Windows 2000 or above
Linux RedHat 6.0 or later
SuSE 8.2 or later
Mandriva (Mandrake) 9.0 or later
UNIX AIX 4.3 or later
FreeBSD 3.51 or later
Sun Solaris 8 or later
Novell Netware 5.0 or later
Mac OS 9 or later
DOS 6.2 or later
OS Java Version Browser Version
Windows 8.1 V1.8.0_60 Chrome 45.0.2454.85 m
Firefox 40.0.3
Safari 5.1.7
Opera 31.0.1889.174
IE11 11
Windows 2012 R2
(64bit)
V1.8.0_60 (64bit) IE11 11 (64bit)
Windows 2008 R2
(64bit)
V1.8.0_60 (64bit) IE8 8
Windows 7
SP1(64bit)
V1.8.0_60 (64bit) IE10 10 (64bit)
Windows XP V1.8.0_60 IE8 8
CentOS 7.0
(64Bit)
V1.8.0_60 (64bit) Firefox 40.0.3
Ubuntu 12.04 V1.8.0_60 Chrome 45.0.2454.85
Solaris 11(64bit) V1.8.0_25 Firefox 33
Mac 10.10 V1.8.0_25 Safari 8
Chapter 1. Introduction
5
Recommended web browsers for VM6809H are shown in the table below:
OS Java Version Browser Version
Windows 10 (64bit) V1.8.0_144 (64bit) Chrome 60.0.3112.113 (64bit)
Firefox 54.0.1
Opera 46.0.259.57
Ubuntu 16.04 (64bit) V1.8.0_121 (64bit) Chrome 60.0.3112.78 (64bit)
Solaris 11 (64bit) V1.8.0_25 Firefox 30
Mac 10.10 V1.8.0_25 Safari 10.10.1
VM6404H / VM6809H User Manual
6
Components
VM6404H Front View
No. Component Description
1 LCD display The LCD display gives a quick view of all port
connections, and shows the various options for
configuring and operating the VM6404H. For full
details, see Main Screen, page 19.
2 input pushbuttons These pushbuttons refer to the HDMI input ports found
on the VM6404H rear panel. Press to select the input
port. These pushbuttons may also correspond to menu
options, connection profiles (P1–P4) and so on.
Note: The INPUT (1–4) front panel pushbuttons have
built-in LEDs that light to indicate they have been
selected.
3 output pushbuttons These pushbuttons refer to the HDMI output ports
found on the VM6404H rear panel. Press to select the
output port. These pushbuttons may also correspond
to connection profiles (P5–P8).
Note: The OUTPUT (1–4) front panel pushbuttons
have built-in LEDs that light to indicate they have been
selected.
4 Prev / Next
pushbuttons
These pushbuttons allow you to cycle through the
menu options on the LCD display.
5 function pushbuttons The function pushbuttons (MENU, PROFILE, ENTER
and CANCEL) are for navigating the LCD built-in
configuration utility. For full details, see Front Panel
Pushbuttons, page 17.
Note: The MENU and PROFILE front panel
pushbuttons have built-in LEDs that light to indicate
they have been selected.
12
3
45
Chapter 1. Introduction
7
VM6404H Rear View
No. Component Description
1 power socket This is a standard 3-pin AC power socket. The power
cord from an AC source plugs in here.
2 power switch This is a standard rocker switch that powers the unit
on and off.
3 grounding terminal The grounding wire attaches here. See Grounding,
page 13, for further details.
4 HDMI input ports The cables from your HDMI source devices plug into
these ports.
5 HDMI output ports The cables from your HDMI display devices plug into
these ports.
6 IR port Connect the IR receiver unit included with your product
via this 3.5 mm mini stereo jack.
7 RS-232 serial port Connect a computer or high-end system controller via
this serial port.
8 Ethernet port In order to access the VM6404H’s Browser Graphical
User Interface (GUI), the VM6404H must be
connected to your network. The cable that connects
the VM6404H to your LAN plugs in here. See Cable
Connection, page 14, for further details
12
38
4
5
6
7
VM6404H / VM6809H User Manual
8
VM6809H Front View
No. Component Description
1 LCD display The LCD display gives a quick view of all port
connections, and shows the various options for
configuring and operating the VM6809H. For full
details, see Main Screen, page 19.
2 input pushbuttons These pushbuttons refer to the HDMI input ports found
on the VM6809H rear panel. Press to select the input
port. These pushbuttons may also correspond to menu
options, connection profiles (P1–P8) and so on.
Note: The INPUT (1–8) front panel pushbuttons have
built-in LEDs that light to indicate they have been
selected.
3 output pushbuttons These pushbuttons refer to the HDMI output ports
found on the VM6809H rear panel. Press to select the
output port. These pushbuttons may also correspond
to connection profiles (P9–P17).
Note: The OUTPUT (1–9) front panel pushbuttons
have built-in LEDs that light to indicate they have been
selected.
4 function pushbuttons The function pushbuttons (MENU, PROFILE, ENTER
and CANCEL) are for navigating the LCD built-in
configuration utility. For full details, see Front Panel
Pushbuttons, page 17.
Note: The MENU and PROFILE front panel
pushbuttons have built-in LEDs that light to indicate
they have been selected.
124
3
Chapter 1. Introduction
9
VM6809H Rear View
No. Component Description
1 power socket This is a standard 3-pin AC power socket. The power
cord from an AC source plugs in here.
2 power switch This is a standard rocker switch that powers the unit
on and off.
3 grounding terminal The grounding wire attaches here. See Grounding,
page 13, for further details.
4 Audio output port The audio output port allows you to extract HDMI
audio to stereo audio. The cable from a speaker plugs
in here.
5 HDMI input ports The cables from your HDMI source devices plug into
these ports.
6 HDMI output ports The cables from your HDMI display devices plug into
these ports.
7 RS-232 serial port Connect a computer or high-end system controller via
this serial port.
8 Ethernet port In order to access the VM6809H’s Browser Graphical
User Interface (GUI), the VM6809H must be
connected to your network. The cable that connects
the VM6809H to your LAN plugs in here. See Cable
Connection, page 14, for further details
12
38
45
6
7
VM6404H / VM6809H User Manual
10
IR Remote Control
(for VM6404H only)
Note:
The VM6404H’s IR remote control only supports use the 1-4 input and
1-4 output pushbuttons.
No. Component Description
1 power ON / OFF Use the ON and OFF pushbuttons to turn the output
displays on or off – by individual port, or all ports. (see
IR Remote Control Operation, page 40)
2 output pushbuttons
1–8
Press Output display pushbuttons 1–8 to select the
Output display you want to configure (see IR Remote
Control Operation, page 40).
3 input pushbuttons
1–8
Press Input source pushbuttons 1–8 to select the
Input source you want to display on a selected output
(see IR Remote Control Operation, page 40).
1
2
3
11
Chapter 2
Hardware Setup
Rack Mounting
The VM6404H / VM6809H can be mounted in a 19” (1U) system rack. For the
most convenient front panel pushbutton configuration and operation at the
local site, mount the unit at the front of the rack, as follows:
1. Use the M3 x 6 Phillips head hex screws supplied with the Mounting Kit
to screw the rack mount brackets onto the front of the unit (VM6404H
uses 6 screws and VM6809H uses 8 to fix the rack mount kit).
VM6404H
1. Important safety information regarding the placement of this
device is provided on page 127. Please review it before
proceeding.
2. Make sure that the power to all devices connected to the
installation are turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
VM6404H / VM6809H User Manual
12
VM6809H
2. Position the unit in the front of the rack and align the holes in the rack
mount brackets with the holes in the rack.
3. Screw the rack mount brackets to the rack.
Chapter 2. Hardware Setup
13
Grounding
To prevent damage to your installation, it is important that all devices are
properly grounded.
1. Use a grounding wire to ground the VM6404H / VM6809H by connecting
one end of the wire to the grounding terminal, and the other end of the
wire to a suitable grounded object.
2. Make sure that all devices in your VM6404H / VM6809H installation are
properly grounded.
VM6404H / VM6809H User Manual
14
Cable Connection
Installation of the VM6404H / VM6809H is simply a matter of connecting the
appropriate cables. Refer to the installation diagram on the following page (the
numbers in the diagram correspond to the steps below), and do the following:
1. Use a grounding wire to ground the unit by connecting one end of the wire
to the grounding terminal, and the other end of the wire to a suitable
grounded object.
Note: Do not omit this step. Proper grounding helps to prevent damage to
the unit from surges or static electricity.
2. Connect up to 4 / 8 HDMI video sources to the HDMI input ports
3. Connect up to 4 / 9 HDMI display devices to the HDMI output ports
4. Connect the IR Receiver into the IR port (for VM6404H).
5. (Optional) To access the features in the web GUI or use Video Matrix
Control App, plug a Cat 5e cable from the LAN into the VM6404H /
VM6809H’s Ethernet port.
Note: For more information on the Video Matrix Control app, see Video
Matrix Control App User Manual.
6. (Optional) If you are using the serial control function, use an appropriate
RS-232 serial cable to connect the computer or serial controller to the
VM6404H / VM6809H’s female RS-232 serial port.
7. Plug the power cord supplied with the package into the VM6404H /
VM6809H’s 3-prong AC socket, and then into an AC power source.
8. (Optional) To extract HDMI audio, connect a speaker to the audio output
port (for VM6809H).
9. Power on the VM6404H / VM6809H and all devices in the installation.
Chapter 2. Hardware Setup
15
Installation Diagram
VM6404H
VM6809H
5
6
3
2
4
7
1
5
6
3
2
7
18
VM6404H / VM6809H User Manual
16
This Page Intentionally Left Blank
17
Chapter 3
Front Panel Configuration
Overview
The VM6404H / VM6809H can be configured and operated locally via the
front panel LCD/pushbuttons and IR Remote Control (for VM6404H only);
remotely over a standard TCP/IP connection via graphical user interface (GUI)
using a web browser; via a remote terminal session using Telnet; or by a RS-
232 serial controller.
The Front Panel Operation is discussed in this chapter. Web GUI Operation is
discussed in Chapter 4, and RS-232 serial control is discussed in Chapter 5.
Front Panel Pushbuttons
The front panel features an LCD display and pushbuttons for convenient
operation locally. This allows users to perform operations such as selecting
which source shows on which display, viewing the IP settings, configuring the
serial port, setting the EDID Mode / CEC / OSD /Output Status, selecting
security settings, and loading/saving profiles.
Note the following front panel pushbutton functions:
Use the MENU pushbutton to access the Menu page options: IP Setting,
Serial Port Setting, Operation Mode, Security Mode, and Save to a Profile
(see LCD Menu Organization, page 21).
Use the PROFILE pushbutton to switch between the connection profiles
which have been added to the Profile List (see Profiles, page 45). Pressing
this pushbutton for longer than 3 seconds displays the Save to a Profile
page (see Save to a Profile, page 37).
Use the CANCEL pushbutton to go back to a previous page, return to the
Main Screen, stop or exit an operation.
Use the ENTER pushbutton to select options and confirm operations.
Use the INPUT (1-4 or 1-8) / OUTPUT (1-4 or 1-9) pushbuttons to select
the Input/Output port. These pushbuttons may also correspond to menu
options, connection profiles, and so on.
The VM6404H provides Prev / Next pushbuttons to navigate the menus.
Use pushbuttons 7/8 (Prev/Next) to navigate the VM6809H menus.
VM6404H / VM6809H User Manual
18
Enter Password
Upon VM6404H / VM6809H startup, check the front panel LCD to view the
loading progress. If the Password screen / LCD Menu fails to load, an error
message displays. Reset the unit and try again.
If you are accessing the VM6404H / VM6809H for the first time, the Password
screen appears as soon as the LCD loading process is done. Enter the default
password 1234 to continue to the Main Screen (see Main Screen, page 19).
Additionally, the Password Screen appears if the VM6404H / VM6809H has
been configured to require a password for Front Panel operation (see Security
Mode, page 33).
To enter a password, do the following:
1. In the Enter Password field, check that the cursor is at the first asterisk
(*) and flashing.
2. Use the front panel Input Port pushbuttons (1-4 or 1-8) to enter the 4-digit
password. After the fourth digit has been entered correctly, the Main
Screen displays.
3. Press Cancel to clear the password. The digits revert to 4 asterisks and the
cursor goes back to the first asterisk.
Note: 1. The VM6404H / VM6809H password can be any 4-digit
combination between 1111 to 8888 (VM6809H) or 1111 to 4444
(VM6404H). The default password is 1234.
2. If you enter an incorrect password, the cursor goes back to the
first digit and reverts to flashing. The Incorrect Password message
displays at the bottom of the screen, but clears as soon as a new
password is entered.
3. If Password option is Enabled (see Security Mode, page 33), the
LCD display time-out is 5 minutes by default.
Enter Password: * * * *
Incorrect Password
Chapter 3. Front Panel Configuration
19
Main Screen
The Main Screen shows the Input ports (1-4 or 1-8) in the top row, which are
tied to the Output ports shown in sequential order (1-4 or 1-9) at the bottom
row.
The front panel pushbutton label corresponds to the Input ports (1-4 or 1-
8) and Output ports (1-4 or 1-9) on the unit’s rear panel.
Use the Menu pushbutton to view the LCD Menu (see LCD Menu
Organization, page 21).
Use the Profile pushbutton to switch between profile connections (see
Profiles, page 45).
Port Switching
From the Main Screen, users can configure the Input-to-Output port
connections to associate an Input source device to an Output display.
Input Assignment
Use the Input Port pushbuttons to select the Input port you want to configure.
To assign an input to one or more output displays, do the following:
1. Press an Input pushbutton. The outputs already assigned with this input
light blue.
2. To assign this input to more outputs, press the Output pushbutton. To de-
select an output, press the pushbutton again.
Note:
To deselect an input, press the pushbutton again. The pushbuttons dims.
Input ports that are not assigned to any output will not be shown in the
LCD screen.
Pressing the Cancel pushbutton once stops the Input Port Selection
operation and the LCD displays the active setting. Pressing the Cancel
pushbutton again turns all LEDs off.
After 10 seconds of inactivity, all the LEDs turn off.
INPUT 1 2 3 4
OUTPUT 1 2 3 4 P1
INPUT 1 2 3 4
OUTPUT 1 2 3 4
VM6404H / VM6809H User Manual
20
Output Port Assignment
Use the Output Port pushbuttons to select the Output port you want to
configure.
To assign an input to one output, do the following:
1. Press any Output pushbuttonn. The input assigned to this output lights
yellow.
2. To assign another input to this output port, press the Input pushbutton. The
pushbutton of the assigned input lights yellow.
If an Output pushbutton is pressed a second time, it is deselected and the
LED turns off.
To assign an input to multiple outputs, do the following:
1. Press the pushbuttons for the outputs to which you wish to assign a
common input. These Output pushbuttons light blue.
2. Press an Input pushbutton to assign the input to the outputs you selected in
step 1.
Note:
To deselect an output, press the pushbutton again. The pushbutton dims.
Pressing the Cancel pushbutton once stops the Output Port Selection
operation and the LCD displays the active setting. Pressing the Cancel
pushbutton again turns all LEDs off.
After 10 seconds of inactivity, all the LEDs turn off.
INPUT 1 2 3 4
OUTPUT 1 2 3 4
Chapter 3. Front Panel Configuration
21
LCD Menu Organization
The VM6404H / VM6809H has a built-in configuration utility via the front
panel LCD, which can be controlled by pressing the MENU and front panel
Input pushbuttons (1-4 or 1-8). User can cycle through the menu options,
starting from IP Setting page, in the order shown in the table below:
Note: 1. The highlighted values are the default settings of the VM6404H /
VM6809H.
2. The Audio Extract is only supported by VM6809H.
Menu Page Sub-Menu Page(s)
IP Setting IP Address
Subnet Mask
Gateway
Serial Port Setting Baud Rate 9600 / 19200 / 38400 / 115200
Operation Mode EDID Default / Port1 / Remix / Customized
CEC On / NA
OSD On / NA
Output Status Video On / NA
Audio Extract
Mute
01-08 (VM6809H)
On / NA
Output Resolutions 01-04 (VM6404H);
01-09 (VM6809H)
Security Mode Mode None
Password Enable
Lock Screen
Change Password Old Password New Password
Save to a Profile Save to a Profile No. 01–08 (VM6404H); 01-17 (VM6809H)
Play/Stop the Profile Schedule
Turn Video Wall Off
VM6404H / VM6809H User Manual
22
Menu Pushbutton
Press the MENU pushbutton to switch between the Main Screen and LCD
Menu page. When the Menu is active, the MENU pushbutton’s built-in LED
lights up:
From the Menu page:
Press 1 to go to the IP Setting page (see IP Setting, page 22)
Press 2 to go to the Serial Port Setting page (see Serial Port Setting,
page 24)
Press 8 or Next to go to the next page(s) for the sub-menu pages
Press Menu to return to the Main Screen
IP Setting
The IP Setting page displays the VM6404H / VM6809H’s IP configuration.
The values in the LCD Menu are read-only and can be edited via the Browser
GUI (, page 102).
IP Address / Subnet Mask
To view the VM6404H / VM6809H’s IP address and Subnet Mask, do the
following:
1. Press the Menu pushbutton, and then press Input pushbutton 1 to see the
IP Setting submenu. The IP address and Subnet Mask are then shown.
Note: The VM6404H / VM6809H’s default IP address is 192.168.0.60. The
default Subnet Mask is 255.255.255.0
2. Press 8 or Next to go to the next page.
3. Press Menu to return to the Menu page.
4. Press Cancel to return to the previous page without saving.
1: IP Setting
2: Serial Port Setting : Next
IP Address: 192.168.0.60
Subnet Mask: 255.255.255.0 : Next
Chapter 3. Front Panel Configuration
23
Gateway
To view the VM6404H / VM6809H’s gateway address, do the following:
1. Press the Menu pushbutton, press Input pushbutton 1 to see the IP
Setting submenu, then press 8 or Next to get to the next page. The gateway
address displays.
Note: The default Gateway is 192.168.0.1.
2. Press
7 or Prev
to go to the previous page.
3. Press Menu to return to the Menu page.
4. Press Cancel to go back a level, return to the initial screen, or exit.
Gateway: 192.168.0.1 :
Prev
VM6404H / VM6809H User Manual
24
Serial Port Setting
Baud Rate
To set the VM6404H / VM6809H’s baud rate, do the following:
1. Press the Menu pushbutton, and then press Input pushbutton 2.
2. Press Input pushbutton 1 to select Baud Rate Setting.
3. Press Input pushbuttons 1–4 to make your selection.
Baud Rate options are:
1: 9600
2: 19200
3: 38400
4: 115200
Note: The default baud rate is 19200.
4. Press Menu to return to the Menu page.
5. Press Cancel to go back a level, return to the initial screen, or exit.
1: IP Setting
2: Serial Port Setting : Next
1: Baud Rate Setting
1: 9600 3: 38400
2: 19200 (In use) 4: 115200
Chapter 3. Front Panel Configuration
25
Operation Mode
The EDID Mode, CEC, OSD and Output Status features can be configured
from the Operation Mode page.
EDID Mode: The EDID (Extended Display Identification Data) mode
is used to have the VM6404H / VM6809H automatically apply a preset
EDID Mode, which utilizes the best resolution across different
monitors.
CEC: Consumer Electronics Control (CEC) allows interconnected
HDMI devices to communicate and respond to one remote control.
OSD: Use this option to enable real-time port switching information
for each port.
Output Status: The Output Status shows whether the video/audio of
an Output port is turned on or off and allows viewing and setting of the
Output Resolution.
EDID Mode
To configure the EDID Mode, do the following:
1. Press the Menu pushbutton, press 8 or Next, and then press Input
pushbutton 1.
2. From the Operation Mode page, press Input pushbutton 1:
(Continues on next page.)
1: Operation Mode
2: Security Mode 8: Next
7: Back
1: EDID Mode
2: CEC : Next
VM6404H / VM6809H User Manual
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3. Press Input pushbuttons 1–4 to make your selection.
EDID Mode options are:
4. Press Menu to return to the Menu page.
5. Press Cancel to go back a level, return to the initial screen, or exit.
EDID Option Description
1: Default The default EDID is passed to all video sources.
2: Port 1 . The EDID from port1 is passed to all video sources.
3: Remix Uses the EDID of each connected display according to its
connection when the VM6404H / VM6809H is first powered on,
or immediately after pressing 3 to select the Remix option.
4: Customized This mode features an EDID Wizard that allows user-defined
EDID configurations for optimum output. See Customized EDID
Parameters, page 84.
1: Default (In Use) 3: Remix
2: Port 1 4: Customized
Chapter 3. Front Panel Configuration
27
CEC
To configure the CEC setting, do the following:
1. Press the Menu pushbutton, press 8 or Next, and then press Input
pushbutton 1.
2. From the Operation Mode page, press Input pushbutton 2:
3. Press Input pushbuttons (1-4 or 1-9) to enable (ON) or disable (NA) the
CEC feature for the output port. If the port does not support CEC, an NA is
shown.
Note: The default CEC setting is NA.
4. Press Menu to return to the Menu page.
5. Press Cancel to go back a level, return to the initial screen, or exit.
1: Operation Mode
2: Security Mode 8: Next
7: Back
1: EDID Mode
2: CEC : Next
OUTPUT 1 2 3 4
NA ON ON NA
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OSD
The On-Screen Display or OSD feature enables real-time text updates to
appear on the display device’s screen for any configuration changes made to
the Output port via the VM6404H / VM6809H’s front panel, IR remote control
or Browser GUI.
To configure the OSD setting for each output port, do the following:
1. Press the Menu pushbutton, press 8 or Next, and then press Input
pushbutton 1.
2. From the Operation Mode page, press 8 or Next to go to the next page,
then press Input pushbutton 1:
3. Press Input pushbuttons (1-4 or 1-9) to enable (ON) or disable (NA) the
OSD feature for the output port.
Note: The default OSD setting is On.
4. Press Menu to return to the Menu page.
5. Press Cancel to go back a level, return to the initial screen, or exit.
1: Operation Mode
2: Security Mode 8: Next
7: Back
1: OSD
2: Output Status
: Prev
OUTPUT 1 2 3 4
ON ON ON NA
Chapter 3. Front Panel Configuration
29
Video Outputs
To configure the Output Status settings for each output port, do the following:
1. Press the Menu pushbutton, press 8 or Next, and then press Input
pushbutton 1.
2. From the Operation Mode page, press 8 or Next to go to the next page,
then press Input pushbutton 2:
3. From the Output Status page, press Input pushbutton 1 to select Video.
4. Press Input pushbuttons (1-4 or 1-9) to enable (ON) or disable (NA) the
video/audio of the output port.
Note: The default Output Status setting is On.
5. Press Menu to return to the Menu page.
6. Press Cancel to go back a level, return to the initial screen, or exit.
1: Operation Mode
2: Security Mode 8: Next
7: Back
1: OSD
2: Output Status
: Prev
1: Video
2: Output Resolution
OUTPUT 1 2 3 4
ON ON ON NA
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Output Resolutions
To configure the Output Resolution settings for each output port, do the
following:
1. Press the Menu pushbutton, press 8 or Next, and then press Input
pushbutton 1.
2. From the Operation Mode page, press 8 or Next to go to the next page,
then press Input pushbutton 2:
3. VM6404H: From the Output Status page, press Input pushbutton 2 to
select Output Resolution.
VM6809H: From the Output Status page, press 8 to go to the next page,
and press Input pushbutton 1 to select Output Resolution.
4. Press Input pushbuttons (1-4 or 1-9) to select an output port whose
resolution will be changed.
1: Operation Mode
2: Security Mode 8: Next
7: Back
1: OSD
2: Output Status
: Prev
1: Video
2: Output Resolution
1: Video
2: Output Resolution
1: Video
1: Audio Extract: -- 8: Next
1: Video
2: Output Resolution
1: Output Resolution 7: Prev
OUTPUT 1 2 3 4
Chapter 3. Front Panel Configuration
31
5. Available options include: Native Resolution, 560x360@60HZ,
720x576@50HZ, 768x480@60HZ, 1024x768@60HZ, 1280x720@50HZ,
1280x720@60HZ, 1920x1080@30HZ, 1280x800@60HZ,
1280x1024@60HZ, 1366x768@60HZ, 1400x1050@60Hz,
1600x900@60HZ, 1600x1200@60HZ, 1920x1200@60HZ,
1920x1080@50HZ, 1920x1080@60HZ, 2560x1080@60HZ,
3440x1440@50HZ, 3840x2160@24HZ, 3840x2160@25HZ,
3840x2160@30HZ, 4096x2160@24HZ, 4096x2160@25HZ,
4096x2160@30HZ, 3840x2160@50HZ 4:2:0, 3840x2160@60HZ 4:2:0,
4096x2160@50HZ 4:2:0, and 4096x2160@60HZ 4:2:0
6. Press Menu to return to the Menu page.
7. Press Cancel to return to the previous step without saving.
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Audio Extract
To configure the Audio Extract settings for VM6809H, do the following:
1. Press the Menu pushbutton, press 8 or Next, and then press Input
pushbutton 1.
2. From the Operation Mode page, press 8 or Next to go to the next page, and
then press Input pushbutton 2:
3. From the Output Status page, press Input pushbutton 2 to select Audio
Extract.
4. Press Input pushbuttons (1-8) to select an input port to the stereo audio
output. To mute the audio, press the PROFILE pushbutton until it indicates
ON.
1: Operation Mode
2: Security Mode 8: Next
7: Back
1: OSD 7: Prev
1: Output Status
1: Video
1: Audio Extract: -- 8: Next
Audio Input: --
Mute: NA Prole: Mute
Chapter 3. Front Panel Configuration
33
Security Mode
The Security Mode page allows users to manage the VM6404H / VM6809H’s
security-related settings. Three security modes are available: None, Password
Enable and Lock Screen. The VM6404H / VM6809H’s password can also be
changed here.
Mode
To configure the security mode settings:
1. Press the Menu pushbutton, press 8 or Next, and then press Input
pushbutton 2 to access the Security Mode page.
2. Press Input pushbutton 1 in Security Mode.
3. In the Mode menu, the following options available:
To disable password authentication for the panel LCD, press Input
pushbutton 1. To enable password authentication when the LCD times
out or when the VM6404H / VM6809H is powered on, press Input
pushbutton 2.
Note:
The panel password can be any 4-digit combination between 1111 to
4444. The default password is 1234.
When password authentication is enabled, the LCD display times out
after idling for 5 minutes.
1: Operation Mode
2: Security Mode 8: Next
7: Back
1. Mode: None
2. Change Password
:
Next
:
Prev
1. None (In Use)
2. Password Enable
:
Next
VM6404H / VM6809H User Manual
34
To enable a lock screen, press 8 or Next to navigate to the next page,
then press Input pushbutton 1. The menu will then return to the home
screen. When Lock Screen is enabled, pressing any pushbutton from
the home screen will trigger the following message: Please press
“Menu” to start.
4. Press Menu to return to the Menu page.
5. Press Cancel to return to the previous step without saving.
1. Lock Screen Prev
Chapter 3. Front Panel Configuration
35
Changing the LCD Password
To configure the front panel password:
1. Press the Menu pushbutton, press 8 or Next, and then press Input
pushbutton 2 to access the Security Mode page.
2. Press Input pushbutton 2.
3. In the Old Password field, the cursor flashes at the first digit. Enter the old
password (see Enter Password, page 18). If the old password is entered
correctly, you can proceed to the next step.
Note: If you entered an incorrect password, an error message appears and the
cursor goes back to the first digit (flashing). The Incorrect Password
message clears as soon as a new digit is entered.
4. In the New Password field, the cursor flashes at the first digit. Enter the
new password using the front panel number pushbuttons: 1111–4444 for
VM6404H; 1111–8888 for VM6809H.
5. Re-enter the new password in the following screen. The new password is
applied by the VM6404H / VM6809H immediately.
If the password you entered does not match the one entered in the previous
screen, an error message appears. Enter the new password correctly.
1: Operation Mode
2: Security Mode 8: Next
7: Back
1. Mode: None
2. Change Password
Old Password: * * * *
Incorrect Password
New Password: * * * *
Re-enter New Password: * * * *
VM6404H / VM6809H User Manual
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6. Press Menu to return to the Menu page.
7. Press Cancel to return to the previous step without saving.
Chapter 3. Front Panel Configuration
37
Save to a Profile
The switch allows users to store up to 8 (VM6404H; numbered P1-P8) or 17
(VM6809H; numbered P1-P17) different connection profiles that can be saved
and recalled later.
The active Input-to-Output port connections on the LCD Main Screen is the
configuration saved to a profile. When a user loads a profile, the change is
immediate and the profile number is shown on the lower right corner of the
LCD screen.
To save a profile once the desired port connections are set, do the following:
1. Press the Menu pushbutton to access the Menu page, then 8 or Next to
navigate to the next pages. Press pushbutton 1 to open the Save to a Profile
page.
2. On the page that opens, you are asked to give the profile a number. Use the
front panel number pushbuttons to select a profile number into which you
want to save the configuration.
VM6404H Options are P1–P8 (when saving a profile via the LCD),
where:
Input port pushbuttons 1–4 correspond to Profile P1 to P4
Output port pushbuttons 1–4 correspond to Profile P5 to P8
VM6809H Options are P1–P17 (when saving a profile via the LCD),
where:
Input port pushbuttons 1–8 correspond to Profile P1 to P8
Output port pushbuttons 1–9 correspond to Profile P9 to P17
3. Press Enter to store the configuration – the LCD shows Profile Saved.
4. Press Menu to return to the Menu page,
5. Press Cancel to return to the previous step without saving.
Note: Access the Save to a Profile page quickly by pressing the Profile
pushbutton for longer than 3 seconds.
1: Save to a Prole
2. Play the Prole Schedule
: Prev
Save to a Prole No. 1
In 1-4=P1-P4; Out 1-4=P5-8.
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Play
ing
/ Stopping the Profile Schedule
The final option in the menu allows users to play or stop the selected profile
schedule (to learn more about switching between connection profiles, see
Profile Pushbutton, page 39).
To play or stop a profile, do the following:
1. Press the Menu pushbutton to access the Menu page, then 8 or Next twice
to navigate to the next pages. Press Input pushbutton 2 to play the
selected profile schedule.
2. Press the Menu pushbutton to access the Menu page, then 8 or Next twice
to navigate to the next pages. Press Input pushbutton 2 to stop the
selected profile schedule.
Turn Video Wall Off
If a video wall is currently playing, a submenu will appear.
Selecting Turn video wall off will return port assignments to their default (i.e.
disassemble the video wall).
1: Save to a Prole
2. Play the Prole Schedule
: Prev
1: Save to a Prole
2. Stop the Prole Schedule
: Prev
1: Turn video wall o : Prev
Chapter 3. Front Panel Configuration
39
Profile Pushbutton
The PROFILE pushbutton lets users conveniently switch between connection
profiles that have been saved or added to the Profile List (see Profiles,
page 45).
If a Profile is in use, its profile number (P1-P8 or P1-P17) is shown on the lower
right corner of the LCD display.
The Profile pushbutton functions as follows:
After pressing the Profile pushbutton, available profile numbers will light
up. The active profile number will flash. use the Input/Output pushbuttons
to switch to a specific profile (P1 to P8) or (P1 to P16). Note that:
Input ports 1-4 or 1-8 correspond to Profile P1 to P4 or P1 to P8
Output ports 1-4 or 1-9 correspond to Profile P5 to P8 or P9 to P17
(VM6404H: where Output Port 1=Profile 5, Output Port 2=Profile 6...
Output Port 4=Profile 8; VM6809H: where Output Port 1=Profile 9,
Output Port 2=Profile 10... Output Port 9=Profile 17)
The selected pushbutton’s light flashes, and the VM6404H / VM6809H
immediately applies the port connections configured in the selected
profile. If the light changes to a steady state, it means the profile is valid.
After pressing the Profile pushbutton, pressing it again will change to the
next profile in Profile Scheduling (see page 63), not the next profile list.
This feature is only available while a schedule is playing.
Press the Cancel pushbutton to exit
Note: If there are no profiles configured on the VM6404H / VM6809H device,
an error message “No Available Profile” is displayed when the Profile
pushbutton is pressed.
A Profile’s port connections can be edited using the front panel pushbuttons
(see Port Switching, page 19) or from the Connections page of the Browser
GUI (see page 72). Additionally, the Profile List can be configured via the
Profile page of the Browser GUI (see Profiles, page 45).
INPUT 1 2 3 4
OUTPUT 1 2 3 4 P1
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IR Remote Control Operation
The IR remote control (see page 10) included with the VM6404H can be used
to:
change the Input source of any Output display
power on/off individual Output displays; or
power on/off all Output displays simultaneously
Before using the remote control, a user must first plug the IR External Receiver
into the rear panel of the VM6404H and place the receiver where the IR signal
can be reached (see IR port, page 7).
Change the Input source of an Output display
To change the Input source of an Output display, using the remote control, do
the following:
1. Press the Output port number (1-4) you want to change.
2. Within 2 seconds press the Input port number (1-4) you want the Output
port to display.*
3. Repeat steps 1-2 to change additional ports.
*For the change to occur the Input number must be pressed within 2
seconds of pressing the Output number.
Power on/off individual Output displays
To power on/off individual Output displays, using the remote control, do the
following:
1. Press the Output port number (1-4) you want to power on/off.
2. Within 2 seconds press the ON or OFF pushbutton.*
3. Repeat steps 1-2 to change the power status back on/off.
*If the ON or OFF pushbutton is pressed after 2 seconds of pressing the
Output port number, all the displays are powered on or off instead of just
the intended Output port.
Chapter 3. Front Panel Configuration
41
Power on/off all Output displays
To power on/off all Output displays simultaneously, with the remote control,
do the following:
1. Press the ON or OFF pushbutton.*
2. Repeat step 1 to simultaneously change back the power status of all Output
ports, to on or off, respectively.
*The ON or OFF pushbuttons bring all displays to the same power status,
regardless of the individual power statuses.
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43
Chapter 4
Browser Operation
Overview
The VM6404H / VM6809H can be configured over a standard TCP/IP
connection via its built-in Graphical User Interface (GUI). Because it can be
accessed from anywhere over a network or the Internet, operators can easily
log in via web browser. Security is ensured by password protection and user-
configurable time-out. The VM6404H / VM6809H supports three levels of
remote users with various privileges, and up to 16 users can log into the GUI
at one time. For full details, see the sections that follow.
Logging In
To access the GUI, type the VM6404H / VM6809H’s IP address into the
address bar of any browser. If a Security Alert dialog box appears, accept the
certificate – it can be trusted. The login screen appears:
The default IP address is http://192.168.0.60
The default Username and Password are: administrator / password
Enter the username and password, then click Login.
The same user can not be logged in simultaneously.
Use the drop-down menu to select the GUI language.
English, French, German, Italian, Japanese, Korean, Portuguese,
Russian, Spanish, Simplified Chinese and Traditional Chinese
VM6404H / VM6809H User Manual
44
Main Page
The Main Page opens to the Profile List. This is where you configure the input
to output connections by creating profiles. The page is divided into three parts:
the Menu Bar, Profile List, and Profile Scheduling.
Menu Bar
The Menu Bar consists of Model information, Import Profiles, Export Profiles,
the Settings icon, and the Logout button.
Click the model number to add a description for the Video Matrix switch
that you wish to show after the model number.
Click Import Profiles or Export Profiles to import or export a
configuration file (see page 61).
Click Settings to enter the System Settings (see page 69).
Click the Logout button to log out of the GUI.
Chapter 4. Browser Operation
45
Profiles
Understanding Profiles and Profile List
A profile is a set of settings that specifies how audio and video sources are to
be displayed or played on one or more video walls and speakers. You can
create and save up to 64 profiles to the Profile List to be conveniently switched
via the front panel, web console (GUI), or the Video Matrix Control app as
needed.
Note: For more information on the Video Matrix Control app, see Video
Matrix Control App User Manual.
VM6404H / VM6809H User Manual
46
Creating a Profile
1. From the Profile List, click an empty profile icon. This window
appears.
2. Follow the on-screen instructions to select a template and define the
number of displays for the display zone.
New: Select this option to configure a profile from scratch.
Copy: Select this option to configure a profile based on an existing
profile.
This screen appears. In this example, the profile is set to a quad view (2 x
2 division) using 4 displays.
Chapter 4. Browser Operation
47
3. Click on each display in the preview and specify its video input and
scaling preference. The selected input port is immediately indicated as the
big number in the selected display.
4. Click Save to finish the configuration. The profile immediately appears in
the Profile List.
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Configuring Video Settings of a Profile
1. In the Profile List, locate the profile you wish to configure.
2. Click the profile and then click Edit. This screen appears.
3. You can choose either the Normal View or the Grid View to edit the
profile.
Normal View
Chapter 4. Browser Operation
49
On top of video and audio assignments, the Normal View also allows
you to configure the number of monitors and the bezel dimensions of
the profile.
For detailed information, see Configuring Video Settings in Normal
View, page 50.
Grid View
In grid view, the audio and video outputs are assigned by mapping the
audio/video input on the vertical axis to the audio/video output on a
horizontal axis.
For detailed information, see Configuring Video Settings in Grid View,
page 56.
4. (Optional) Click Tes t to apply your configuration without saving it.
5. To save your configuration, click Save & Apply, Save, or Save As.
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Configuring Video Settings in Normal View
Profile Layout Settings
Control Description
Number of
Displays
Use the following controls to configure the layout type and the number
of displays.
Video Wall: Select this option for displays that are tiled together,
where multiple monitors form one large screen – in various
arrangements.
Select Template: Click to open a window that allows you to select a
predefined video wall layout.
Horizontal / Vertical: Use these drop-down lists to select the
number of displays that make up the video wall (a maximum of 64
are supported). Match this to the physical layout of the displays.
Note: Click Apply to save the changes. A preview of the profile is shown
on the right of the screen.
Output Order Click any of the listed options to automatically assign output ports.
Bezel
Dimension
Use the four boxes to increase/decrease the frame size for each active
display.
Chapter 4. Browser Operation
51
Display Preferences
To configure the display preferences for one or more displays, click the
display(s) in the preview, the Display Preference settings appear. Configure the
settings as required.
Monitor
Lock / Unlock
Click the monitor icon to Lock the (4) bezel settings, so that when one
size is changed they all change.
Click the monitor icon to Unlock the (4) bezel settings, so that each
size can be set independently.
Option Description
Output Indicates the select display(s).
Video Input Click to select a video source for the output(s). The chosen video
source (port number) is indicated at the center of the output(s) in the
preview.
Radio Button
Fit Width of Output(s): fits the video to the width of the display.
Fit Height of Output(s): fits the video to the height of the display.
Scale to Whole Output(s): fits the video on the entire display.
Control Description
VM6404H / VM6809H User Manual
52
Video Wall Settings
Each icon represents an output port and the connected display. Use the icons to
create independent or grouped outputs. An independent output displays video
on a single monitor. A set of grouped outputs displays video across multiple
monitors as one large screen.
Click an icon to configure the video input and display ratio from the
Display Preference menu (see Display Preferences, page 51).
Click multiple icons to Group Outputs (see Grouping, page 54).
Click Select All to select all outputs.
Click Unselect All to unselect all outputs.
Use the drop-down list to define the video output.
Use the slider bar to zoom in and out of the display layout.
On the Top Bar click:
to rename the profile
+
to add another layout to the profile
to configure audio outputs
Chapter 4. Browser Operation
53
Null Input
Independent Output
Option Description
Null Icon Click Null Input icons to highlight icons in green and use the Display
Preferences menu to set the video options (see Display
Preferences, page 51).
Select a single icon to set the Output and Video Input for an
independent display (see Independent Output, page 53).
Select multiple icons and set the Video Input to group displays as
one screen (see Grouping, page 54). You must first set the Output
port for each icon.
Drop-Down Menu Use the drop-down menu to select the Output port.
Option Description
Independent Independent Outputs are displays that have their own Video Input
and Output selected. Independent Outputs:
Display their own video
Icons have their own color and Video Input
Select an Independent Output and use the Display Preferences
menu to select the Video Input (see page 51).
Drop-down Menu Use the drop-down menu (top-right corner) to select the Output
port.
Mute / Video Click the speaker icon to mute the audio on/off.
Click the video icon to turn the video off/on.
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54
Grouping
Group
Option Description
Grouping Click multiple icons to Group Outputs (highlighted in green) and click
→|←
to group the displays into one screen. Use the Display
Preferences menu to select the Video Input for the group - each
Output icon in the Group will appear with the same Video Input
number and icon color (see page 51).
Ungroup Select a group and click ← → to ungroup the displays.
Option Description
Group A Group (of Outputs) shares the same Video Input and displays the
video together as one large screen. A Group of Outputs:
Displays video across multiple monitors to form one screen
Icons have the same color and Video Input number.
Select a Group and use the Display Preferences menu to select
the Video Input.
To group outputs see Grouping, page 54.
Mute / Video Click the speaker icon to mute the audio on/off.
Click the video icon to turn the video off/on.
Chapter 4. Browser Operation
55
Video Wall Example
This example shows a video wall with 4 displays.
This video wall has 1 group and 2 independent displays.
Each group and independent output has a unique color.
The blue group will show video Input 01 across the two displays as one
large screen.
The independent displays will show video from their assigned video
input 03 and 04.
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Configuring Video Settings in Grid View
In a grid view, the audio/video inputs are assigned by mapping the audio/video
input on the vertical axis to the audio/video output on the horizontal axis.
Example 1
In the following illustration, input 01 is assigned to output 01, and input 02 to
output 02, and so forth.
Chapter 4. Browser Operation
57
Example 2
To assign the same input for all outputs, click the input from the vertical axis.
In the following illustration, all output ports are assigned with input 01.
VM6404H / VM6809H User Manual
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Playing a Profile
1. In the Profile List, locate the profile you wish to apply.
2. Click the profile and then click Apply.
3. The profile is immediately applied and appears in the large Play window.
Chapter 4. Browser Operation
59
4. To adjust the played profile, click on the Play window. The following
controls appear.
Option Description
Show OSD Check Show OSD to show the current connection status via
OSD. When Show OSD is unchecked, the OSD will disappear.
Mute All Check Mute All to mute the audio for all ports.
Blank All Check Blank All to turn off the video to all displays.
Click this icon to show a source assignment for this profile.
On Sequence On Sequence appears when a profile schedule is playing.
<Click < to go back to the previous profile in the sequence, when
Profile Scheduling is in use. Only available with On Sequence.
>Click > to advance to the next profile in the sequence, when
Profile Scheduling is in use. Only available with On Sequence.
Positioning Click Positioning to open a window that allows you to adjust
the image position on each display. For Video Wall profiles, you
can also set the Bezel Dimension, which is the frame thickness
between each display.
Change Input Click Change Input to change the input for single and grouped
outputs, as explained on the next page.
Click this icon to delete the profile.
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Input Assignment
Use the Change Input page to see a preview of the input assignments for the
profile, allows you to change the inputs and view a live stream of each input.
To access this page, click Change Input from the Play Window (see Input
Assignment, page 60).
The following controls are available on the Change Input page.
Option Description
Click “-” or “+” to zoom out or zoom in the layout.
Click to fit the layout screen to the default view.
Drag from the Port List on the right side and drop on any display
of the layout to set/change the input source.
Use the drop-down menu to select the input source for audio
extraction to stereo audio output.
Switch to Grid View Click to switch the layout view to Grid View.
Click to exit the Change Input window.
Chapter 4. Browser Operation
61
Exporting a Profile
To export the VM6404H / VM6809H’s connection profiles, click Export
Profiles. A configuration file starts downloading.
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Importing a Profile
To import connection profiles to the VM6404H / VM6809H, do the following:
1. From the main screen, click Import Profiles.
2. Browse the configuration file and click Open.
Note: Importing a connection profile database will overwrite the current
profiles.
Chapter 4. Browser Operation
63
Profile Scheduling
You can create one or more profile playlists that play periodically on specified
time frames.
Playing a Profile Schedule
To play profiles on schedules, follow the steps below.
1. Configure the profiles you need. For details, see Creating a Profile,
page 46.
2. Configure profile schedules. For details, see Creating the Profile
Schedule, page 65.
3. Enable profile scheduling.
a) Go to the Profile List page.
VM6404H / VM6809H User Manual
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b) Click PROFILE SCHEDULING. This screen appears.
c) Click Play.
Chapter 4. Browser Operation
65
Creating the Profile Schedule
1. From the Profile List page, click PROFILE SCHEDULING. This screen
appears.
2. Click to add a new schedule. This screen appears.
Chapter 4. Browser Operation
67
Editing the Profile Schedule
1. On the Profile List page, click PROFILE SCHEDULING. This screen
appears.
2. Click Edit. This page appears.
VM6404H / VM6809H User Manual
68
3. Configure the sequence, play duration of the added profiles using the
following controls.
Option Description
Select Startup to set a profile as the starting point
each time the schedule is played.
Click Replace to replace the selected profile with
another profile.
Click Remove to delete the profile from the sched-
ule.
Use < > to change the profile’s position in the sched-
ule.
Use the drop-down list to set the duration that the
profile is played.
Use the drop-down menu to select the duration (Hours,
Minutes, or Seconds) and enter the amount of time for
the profile to play. After the time expires, the schedule
switches to the next profile.
Use Repeat to stop switching between schedules and
stay on the currently selected profile. If Repeat isn’t
used, the schedule will loop back to the first profile. If
Repeat is used, a specific number of hours, minutes
and seconds cannot be set and later profiles will not be
played.
Click to play profile schedule.
Click to edit profile schedule.
Click to stop profile schedule.
Click to change to next or previous profile when a
profile schedule is playing.
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System Settings
Overview
The setting pages allow you to configure the VM6404H / VM6809H’s system
settings.
If your Web GUI is not showing these setting, click the Settings icon from the
top-right corner in the web interface.
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The table below provides an overview of the available settings for each tab.
Tab Supported Functions Detailed Information
General
Configure the device name.
Select the interface language.
Monitor the VM6404H / VM6809H’s fan.
temperature and configure the fan
speed.
Configure the baud rate for serial
communications.
For more information,
see General, page 71.
Port Settings
Configure the OSD and CEC port
settings.
Configure the HDCP key for input and
output ports.
Configure the Seamless Switch™
settings.
Name the input and output ports.
Select EDID modes.
For more information,
see Port Settings,
page 72.
Status
View statuses of the sources connected
to the VM6404H / VM6809H and enable/
disable FrameSync.
View system information such as
network settings, firmware version, and
the settings for audio/video assignment,
volume, CEC, audio mode settings, and
more.
For more information,
see Status, page 94.
Maintenance
Upgrade system firmware.
Back up or restore the VM6404H /
VM6809H’s configuration.
Reset the unit to system default settings.
Add, edit, or remove user accounts.
Configure the system network settings.
See Maintenance,
page 96.
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71
General
Basics
Device Name: Type to name your Modular Matrix Switch.
Language: Click to select a language for the web interface.
Fan Status
Fan speed: Click to select a fan speed.
Temperature and fan icons: Indicates the internal temperature and status of
the cooling fans. The fan icons rotate to indicate they are working.
Note: If the fans have stopped working or are switched off, they will
appear as follows. The fan module will then need to be replaced
or reset.
Serial Settings
Baud rate: Defines the baud rate for the RS-232 serial port.
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Port Settings
OSD/CEC
The OSD/CEC page lets users view and set OSD and CEC settings for all ports.
OSD: Sets the default OSD option for the port. When OSD is on, real-
time text updates appear on the display for 10 seconds when
configuration and port changes are made to its output.
Use the drop-down menu to apply options to all ports, or ON/OFF
button to enable/disable the OSD for each port.
CEC: Consumer Electronics Control (CEC) allows interconnected
HDMI devices to communicate and respond to one remote control.
Use the drop-down menu to apply options to all ports, or On/Off
button to enable/disable CEC for a port.
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HDCP
The HDCP page lets users view and set HDCP key settings between input and
output ports for digital copy protection and to ensure Seamless Switch™
functionality between different devices. This is an Administrator and
Advanced User only function.
Input
Here users can select whether port capability is HDCP 2.2, HDCP 1.4 or non-
HDCP enabled, either individually or by applying one setting to all ports.
Connection
Here users can find a visual display of connection paths between inputs and
outputs. When selecting an input, its path is displayed in green.
Output
Here users can define whether or not HDCP settings are fixed, either by
individual port or by applying one setting to all ports. By prearranging and
fixing keys, this setting ensures that Seamless Switch™ is possible even when
switching between HDCP and non-HDCP enabled devices.
HDCP Check
The HDCP Check button (upper-right corner) allows you to check the HDCP
capability of the connected displays at one time. The analyses are indicated in
the brackets after the Fix HDCP check box for each port.
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Scaler
The Scaler page allows you to set Seamless Switch™ options which determine
how a display performs when the Input port is changed.
Note:
When Seamless Switch™ is enabled:
The Transition, Period and Scale Resolution options can be enabled.
Video outputs will not display 3D, Deep Color, or interlace (i.e., 1080i)
resolutions correctly. To use these features, first disable Seamless
Switch™.
Videos may not display within range (fit on the screen), in which case,
make sure to adjust the display settings on your device.
Enable Seamless Switch™ to remove the video distortion and delay seen when
an input port is switched. Use the drop-down menu to apply options to all ports,
or the On/Off button to enable/disable Seamless Switch™ per port. With
Seamless Switch™ enabled, the following options are made available:
Transition: Allows you to fade the video display when the Input port is
changed. Use the period option to set the fade speed.
Use the drop-down menu to apply options to all ports, or On/Off button
to enable/disable Transition per port.
Period: Sets the fade speed for the Transition option.
Use the drop-down menu to apply an option (Slow, Normal, or Fast) to
all ports, or lower drop-down menus to apply options per port.
Scale Resolution: Forces the port to scale the video displayed to the
selected resolution.
Use the top drop-down menu to apply an option to all ports, or lower
drop-down menus to apply options per port.
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Customized Resolution
Use the Customized Resolution to define an unique video resolution for your
VM6809H. To set a customized resolution on your Seamless Switch™, follow
the steps below.
Note: This function is only supported on VM6809H.
1. Choose a port that you wish to define an unique video resolution to.
2. Use the drop-down menu and select Customized.
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3. Click .
4. Define your resolutions and click OK. Click to remove the
customized resolution. To reduce blanking, check the Reduce Blanking
checkbox.
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5. Use the drop-down menu to select your pre-defined video resolution.
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Port Name
The Port Name page lets users name the Input and Output ports for easy
identification.
To name an Input/Output port, enter a descriptive name of up to 16
characters (including 0-9, a-z, A-Z, _, -) in the corresponding field.
To change an Input/Output port’s name, enter another value and click
Save.
Note: The Input and Output port names can be the same.
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EDID Settings
Extended Display Identification Data (EDID) is a data format that contains a
display's basic information and is used to communicate with the video source/
system. Use the EDID Setting page to select or customize the EDID that
provides optimum resolutions for the displays.
Note: The EDID Mode can also be selected via the Front Panel pushbuttons –
see EDID Mode, page 25.
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EDID Mode
In the left panel of the page, users can select a pre-configured EDID Mode
using the EDID Mode radio buttons.
Select the EDID Mode to use and click Apply. The VM6404H / VM6809H
uses the settings configured for that EDID mode.
Options are:
ATEN Default: All ports' EDID is the same as the hardware default
EDID.
Port 1 Mode: All ports' EDID is the same as Port1's EDID.
Remix: All ports' EDID uses the best display resolution.
Customized: See Customized Mode, see page 79.
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Customized Mode
Use the Customized mode to automatically retrieve and save the EDID of a
connected monitor/display device to an input source port.
In the left panel, select Customized from the EDID Mode section and
click Apply.
Port EDID Status: Select the input source port to which you want to store
the EDID configuration.
Retrieve EDID: Click this button to retrieve the EDID of a selected port.
Select a port using the pop-up screen.
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The right panel displays a summary of the acquired EDID settings that
you can edit. Click Save and select the configuration for the Current
Port or All Ports for the duration of the session.
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EDID & CEA Description
The middle panel of the screen lets users view and configure the EDID or the
CEA mode.
From the middle column, click the option that you want to view and/or
edit. There are two categories: EDID (Extended Display Identification
Data) and CEA (Consumer Electronics Association).
When you select the menu items on the middle column, the current
settings for the selected EDID appear on the right column. Some of the
screens are read-only.
For more information, see EDID Settings, page 79.
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Customized EDID Parameters
The EDID structure is comprised of 128 bytes in total – each heading shown in
the left column corresponds to a specific number of bytes.
The pages for the pre-configured EDID Modes (Port 1, Default and Remix)
cannot be edited. The pages for the Customized EDID, which can be edited, are
discussed in the proceeding sections:
Established Timings
This page lists video resolutions/timings that display devices can support.
Select the resolution(s) you want to use for the attached monitor/
display device.
Click Clear All to unselect all the items.
Click Select All to check all the items.
Click Save to apply the changes.
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Standard Timings
This page shows eight resolutions/timings that display devices can support in
addition to those listed in the Established Timings page.
Select the H Active Pixel from the drop-down menu.
Select the Aspect Ratio from the drop-down menu.
Click Save to apply the changes.
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Detail Timing / Display Description
This screen gives more video resolution options, and provides resolution/
timing details.
In the drop down menu, choose a resolution with values that fit the attached
monitor/display device and click Save.
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87
Monitor Description
This screen lets you specify the viewing specifications, namely horizontal and
vertical scan ranges and pixel clock rate, of your monitor/display device.
Enter the values that correspond to your device and click Save to apply the
changes.
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CEA Settings
CEA is an extension data of the EDID structure, which further extends the
standard definitions of EDID to support advanced features of monitors/display
devices.
Display Support
This screen describes the display’s basic digital components.
Select the YCbCr mode applicable to your display and click Save.
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Video Data
This screen lists additional video resolution/timing displays that may be
supported by other devices, other than PC monitors (for example, 1080i).
Select the native resolution of the attached display device.
Select the resolutions that work with the attached monitor/display device.
Click Clear All to deselect all the items.
Click Save to apply the changes.
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Audio Data
This screen lets you select advanced audio configurations for your device.
Use the drop down menu to select the Audio Format (1~6) applicable to your
audio output device, and click Save to apply the changes.
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HDMI Forum Vendor Specific Block
This screen shows the display device’s supported video parameters. Use the
toggle button to enable or disable this function.
3D OSD Disparity: Select this option to have Sink support receiving 3D
OSD Disparity Indication in the HF-VSIF.
Dual View: Select this option to have Sink support receiving 3D Dual
View in the HF-VSIF.
Independent View: Select this option to have Sink support receiving 3D
Independent View in the HF-VSIF.
LTE 340Mcsc Scramble: Select this option to have Sink support
scrambling for TMDS Character Rates at or below 340 Mcsc.
RR Capable: Select this option to have Sink initiate an SCDC Read
Request.
SCDC Present: Select this option to have Sink support SCDC
functionality.
DC 30bit 420: Select this option to have Sink support 10-bits/component
Deep Color 4:2:0 Pixel Encoding.
DC 36bit 420: Select this option to have Sink support 12-bits/component
Deep Color 4:2:0 Pixel Encoding.
DC 48bit 420: Select this option to have Sink support 16-bits/component
Deep Color 4:2:0 Pixel Encoding.
Use the drop down menu to select the Audio Format (1~6) applicable to your
audio output device, and click Save to apply the changes.
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YCBCR 4:2:0 Video Data Block
Use this page to configure a list of supported YCBCR 4:2:0 video resolutions
and select one to be applied. Use the toggle button at the top-right to enable or
disable this feature.
To add a supported resolution, click an item in the Select column, and then
click Add.
Use the drop down menu Native to adjust the supported resolution of the
display.
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YCBCR 4:2:0 Compatibility Map Data Block
Use this page to configure a list of supported video resolutions for YCBCR
4:2:0 Compatibility Map Data Block and select one to be applied. Use the
toggle button at the top-right to enable or disable this feature.
To add a supported resolution, click an item in the Select column, and then
click Add.
Use the drop down menu Native to adjust the supported resolution of the
display.
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Status
Connections
The connections tab provides a status summary of the connection status,
hardware version, HDCP setting of the input and output devices installed to the
VM6404H / VM6809H, and also allows you to enable FrameSync to prevent
image tearing on a video wall.
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System Information
Use this page to look up system settings, including network settings, firmware
version, video/audio input assignments, output audio volumes, CED/OSD
settings, and output resolutions.
Hint: Click to view details and to refresh the system.
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Maintenance
System Setup
Use the System Setup page to:
Upgrade the VM6404H / VM6809H’s mainboard, its streaming board, and
any installed I/O boards.
Back up or restore the VM6404H / VM6809H’s settings. Note that account
settings cannot be backed up or restored.
Load system default settings to the VM6404H / VM6809H.
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System Upgrades
To upgrade the VM6404H / VM6809H’s firmware, do the following:
1. Download the firmware package from ATEN’s official website.
2. In the VM6404H / VM6809H web interface, go to Maintenance >
System Setup > Firmware Upgrade, click Browse to locate the firmware
upgrade package.
3. Click Upgrade to begin the upgrade.
Note: After updating the firmware, it’s recommended that you clear your
web browser’s cache and then close and reopen the web browser.
This will ensure the GUI refreshes and functions properly.
System Backup
To back up the VM6404H / VM6809H’s system settings, click Backup. A
configuration file will then begin downloading.
To restore the VM6404H / VM6809H’s system settings, do the following:
1. Use the Browse button to locate the configuration file. Make sure you
have the correct file saved on your PC.
2. Click Restore to begin the restoration procedure.
Note: User accounts cannot be backed up or restored.
Restoring Default Settings
To reset the VM6404H / VM6809H to its default settings, click the reset to
default button on the far right.
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User Account
The User Account page lets you add, edit, or delete users and change the
password for accessing the VM6404H / VM6809H’s GUI.
Note: This is an Administrator only function.
Add account – Click the Add account button to add another user to the
list. The VM6404H / VM6809H supports up to 32 users and up to 16
concurrent logins (see page 99 for more details).
Edit – Click the Edit button to change user information. This option
allows an Administrator to edit individual accounts.
Edit – Rename the user account, set the password, add a description, and
set the user’s permission level (see page 99 for more details).
Delete – Removes the user account.
The default username and password are: administrator/password.
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Adding an User Account
Use the Add Account button to create a user account, set the user’s password,
add a description, and set the user’s permission level (see Permission Level,
page 100) when accessing the VM6404H / VM6809H’s GUI.
Fill in a username or edit an existing one.
Enter a password and re-type the password to confirm.
Note: Usernames and passwords are case-sensitive and must be 5–16
alphanumeric characters (excluding *+/@=[];:',"<>?\|() & or
space).
Add or edit the description for the user.
Select the permission level that you want to grant the user (see Permission
Level, page 100).
Click Create User to save the data.
Click Cancel to discard the changes and exit.
If a user is logged into the VM6404H / VM6809H’s GUI, their user
settings cannot be edited, and the fields in this screen are grayed out.
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Permission Level
At the bottom of the New/Edit User page is the permission section, which is
used to set a user’s permission level.
The three available permission levels are as follows:
Administrator – this level provides full access and control of the
VM6404H / VM6809H, in addition to full User Management privileges.
Advanced User – this level provides full access and control with no User
Management privileges.
Basic User – this level only provides basic functions (connections and
open profiles).
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Network
The Network page lets you configure the VM6404H / VM6809H’s IP settings
for connecting to it via the web GUI, and enable/disable Telnet.
Enable DHCP to allow the DHCP server to assign an IP address to the
VM6404H / VM6809H. Select Disable to enter your own static IP address
settings for the device.
Click Reset to use the following default values:
IP Address – 192.168.0.60
Subnet Mask – 255.255.255.0
Default Gateway – 192.168.0.1
Website Timeout* – N/A, 5, 10, 30, 60 minutes
Telnet Configuration enabled (checked)
Enter the values, then click Save. Changes may take a few seconds and after
refreshing the page automatically redirects you to the IP address specified.
Note: This option controls how long an inactive web connection stays logged
into the VM6404H / VM6809H. Any changes will take effect
immediately. The default setting is 5 minutes.
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103
Chapter 5
CLI Commands
Overview
The VM6404H / VM6809H can be configured and controlled via RS-232 or
Telnet commands when connected to a host computer or other device, such as
a control system. This chapter provides information on how to connect to the
VM6404H / VM6809H via RS-232/Telnet and command syntax.
Connecting to the Matrix Switch via Telnet
To establish a Telnet session with the VM6404H / VM6809H, do the
following:
1. Connect a host computer or control system to a shared network with the
VM6404H / VM6809H.
2. Open a command-line interpreter program from your computer.
3. In the command-line interpreter, type the VM6404H / VM6809H’s IP
address in the following way:
telnet [IP address]:23
4. Press Enter. The login screen appears.
5. At the login prompt, type the login username and password for the
VM6404H / VM6809H.
6. When a session is established with the VM6404H / VM6809H, you can
control and configure the VM6404H / VM6809H via RS-232 commands.
For more information on commands, see Commands, page 105.
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Connecting to the Matrix Switch via RS-232
You can control and operate the VM6404H / VM6809H using a high-end
controller or PC. To connect to the VM6404H / VM6809H via RS-232, do the
following:
1. Connect the RS-232 serial port on the VM6404H / VM6809H to the RS-
232 serial port on your computer using a 9-wire straight cable, with only
pin 2 to pin 2, pin 3 to pin 3, and pin 5 to pin 5 connected.
2. The controller’s serial port should be configured as follows:
3. When a session is established with the VM6404H / VM6809H, you can
control and configure the VM6404H / VM6809H via RS-232 commands.
For more information on commands, see Commands, page 105.
Pin Description
1 Not connected
2RXD
3TXD
4 Not connected
5GND
6 Not connected
7 Not connected
8 Not connected
9 Not connected
RS-232 Protocol
Baud Rate 19200
Data Bits 8
Parity None
Stop Bits 1
Flow Control None
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105
Verification
After entering a command, a verification message appears at the end of the
command line as follows:
Command OK - indicates that the command is correct and successfully
performed by the switch
Command incorrect - indicates that the command has the wrong format
and/or values.
Commands
After connecting to the VM6404H / VM6809H via Telnet or RS-232, you can
operate the system using the following commands.
Switch Port Command
The Switch Port command allows you to switch ports on the VM6404H /
VM6809H.
The formula for the Switch command is as follows.
VM6404H:
Command + Input + Number + Output + Number + Control + [Enter]
VM6809H:
Command + Input + Number + Output + Number + Group + Control
+ [Enter]
1. For example, to switch input port 02 to output port 04, type:
sw i02 o04 [Enter]
2. To switch output port 04 to the next port, type:
sw o04 + [Enter]
3. To turn off video output on port 03, type:
sw o03 off [Enter]
4. To switch audio from input port 06 to stereo audio output, type:
sw i06 console audio [Enter]
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The following tables show the possible values for the Switch Port command:
Note: 1. By default, input port 01 is tied to output port 01; input port 02 is tied
to output port 02; and so on until port 04 (i.e., o01 i01, o02 i02).
2. Each command string can be separated with a space.
3. The Port Number can be skipped, and the default value will be used.
4. The Group can be skipped, and the default value (normal; HDMI
audio output) will be used.
Command Description
sw Switch command
Input Command Description
i Input command
Port number Description
xx 01~04 or 01~08 port
Output Command Description
o Output command
Port number Description
yy 01~04 or 01~09 port
* All output ports
Group Description
normal default HDMI audio outputs
console audio Switch the audio to the stereo audio
output port of VM6809H.
Control Description
on Turn on the display
off Turn off the display
+Next Port
- Previous Port
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The following table lists the available Switch Port commands:
Com-
mand
Input
Com-
mand
Input
Port
Output
Com-
mand
Out-
put
Port
Group Con-
trol Enter Description
sw i xx o yy
*
normal
console audio
[Enter] Switch Input Port xx to
Output Port yy
(xx:01~04 or 01~08;
yy:01~04 or 01~09, *)
sw o yy
*
on
off
[Enter] Turn on Output Port yy
Turn off Output Port yy
(yy:01~04 or 01~09, *)
sw o yy
*
normal
console audio
+
-
[Enter] Switch Output port yy
to next Output port.
Switch Output port yy
to previous Output port.
(yy:01~04 or 01~09, *)
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EDID Mode Command
Extended Display Identification Data (EDID) is a data that contains a display's
basic information and is used to communicate with the video source.
The formula for the EDID command is as follows:
Command + Control + [Enter]
1. For example, to use the Port1 EDID mode, type:
edid port1 [enter]
The following tables show the possible values for the EDID command:
Note: Each command string can be separated with a space.
The following table lists the available EDID commands:
Command Description
edid EDID Mode command
Control Description
port1 Implement the EDID of the connected display
to Port 1, and pass it to the video source.
remix Implement the EDID of each connected
display according to its connection when the
VM6404H / VM6809H is first powered on, or
immediately after selecting the Remix option.
default Implements ATEN’s default EDID. (default)
custom Implements the customized mode as set in
the EDID system settings. (See Customized
EDID Parameters, page 84)
Command Control Enter Description
edid port1 [Enter] The EDID from Port 1 is passed to the video
source.
edid remix [Enter] The VM6404H / VM6809H implements the
EDID of each connected display according to
its connection when the VM6404H / VM6809H
is first powered on, or immediately after
selecting the Remix option.
edid default [Enter] ATEN’s default EDID is passed to the video
source.
edit custom [Enter] Implements the customized mode.
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109
Mute Command
Mute allows you to enable or disable an output port(s) audio.
The formula for the Mute command is as follows:
VM6404H:
Command + Output + Number + Control + [Enter]
VM6809H:
Command + Output + Number + Group + Control + [Enter]
1. For example, to mute the audio coming from output port 1, type:
mute o01 on [enter]
The following tables show the possible values for the Mute command:
Note: 1. Each command string can be separated with a space.
2. Skip the output port command to mute or enable the audio of all
output ports.
3. The Group can be skipped, and the default value (normal; HDMI
audio output) will be used.
Command Description
mute Mute command
Output Command Description
o Output command
Port number Description
yy 01~04 or 01~09 port (default is 01)
* All output ports
Group Description
normal Mute the default HDMI audio outputs.
console Mute the stereo audio output of
VM6809H.
Control Description
on Mute on; audio from HDMI output port
is disabled
off Mute off; audio output enabled
(default)
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The following table lists the available Mute commands:
Com
mand
Output
Command
Port
Number
Group Cont
rol Enter Description
mute
oyy
*
normal
console
on [Enter] Audio on for output port yy
(yy:01~04 or 01~09, *)
mute
oyy
*
normal
console
off [Enter] Audio off for output port yy
(default)
(yy:01~04 or 01~09, *)
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111
CEC Command
Consumer Electronics Control (CEC) allows interconnected HDMI devices to
communicate with and respond to the same remote control.
The formula for the CEC command is as follows:
Command + Output + Number + Control + [Enter]
1. For example, to enable the CEC function on output port 1, type:
cec o01 on [enter]
The following tables show the possible values for the CEC command:
Note: Each command string can be separated with a space.
The following table lists the available CEC commands:
Command Description
cec CEC command
Output Command Description
o Output command
Port number Description
yy 01~04 or 01~09 port (default is 01)
* All output ports
Control Description
off Disable CEC (default)
on Enable CEC
Command
Output
Port
Control Enter Description
cec
yy
*
off [Enter] CEC off for output port yy
(default)
(yy:01~04 or 01~09, *)
cec
yy
*
on [Enter] CEC on for output port yy
(yy:01~04 or 01~09, *)
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Scaling Command
The Scaling command allows you to set a resolution for scaling the display
connected to an output port.
The formula for the Scaling command is as follows:
Command + Output + Number 1 + Horizontal Resolution + Number 2
+ Vertical Resolution + Number 3 + Frequency + Number 4 + Control
+ [Enter]
1. For example, to turn scaling off for output port 02, type:
scaling o02 off [Enter]
2. To set the scaling for output port 04 to 1920x1080@60Hz, type:
scaling o04 1080p [Enter]
3. To set the scaling for all output ports to the connected display’s native
resolution, type:
scaling o* native [Enter]
The following tables s how the possible values for the Scaling command:
Command Description
scaling Scaling command
Output Description
o Output command
Port Number Description
yy 01~04 or 01~09 port
* All output ports
Horizontal
Resolution Description
hor Horizontal resolution command for
scaling
Resolution Number Description
hhhh Horizontal resolution
Vertical Resolution Description
ver Vertical resolution command for
scaling
Chapter 5. CLI Commands
113
Note: 1. Each command string can be separated with a space.
2. The Port Number command string can be skipped, and the default
value will be used.
The following table lists the available Scaling commands:
Resolution Number Description
vvvv Vertical resolution
Frequency Description
freq Frequency command for scaling
Frequency Number Description
fff Frequency resolution
Control Description
off Turn off the scaling function
(by pass mode)
native Map display's native resolution for
scaling (default)
Comm
and
Outp
ut
Port
Numb
er
Horiz
ontal
Resol
ution
Numb
er
Vertic
al
Resol
ution
Numb
er
Frequ
ency
Numb
er
Contr
ol Enter Description
scaling
o
yy
*
off [Enter
]
Turn off
scaling for
port yy (by
pass mode)
yy:01~04,
01~09, or *
scaling
o
yy
*
native [Enter
]
Enable
display’s
native
resolution for
scaling on
output port yy
(default)
yy:01~04,
01~09, or *
VM6404H / VM6809H User Manual
114
scaling
o
yy
*
hor 1920 ver 1080 freq 60 [Enter
]
Scale output
port yy to
1920x1080@
60Hz
yy:01~04,
01~09, or *
scaling
o
yy
*
hor 1280 ver 720 freq 60 [Enter
]
Scale output
port yy to
1280x720@6
0Hz
yy:01~04,
01~09, or *
scaling
o
yy
*
hor 1920 ver 1200 freq 60 [Enter
]
Scale output
port yy to
1920x1200@
60Hz
yy:01~04,
01~09, or *
scaling
o
yy
*
hor 1600 ver 1200 freq 60 [Enter
]
Scale output
port yy to
1600x1200@
60Hz
yy:01~04,
01~09, or *
scaling
o
yy
*
hor 1400 ver 1050 freq 60 [Enter
]
Scale output
port yy
to1400x1050
@60Hz
yy:01~04,
01~09, or *
scaling
o
yy
*
hor 1280 ver 1024 freq 60 [Enter
]
Scale output
port yy to
1280x1024@
60Hz
yy:01~04,
01~09, or *
scaling
o
yy
*
hor 1024 ver 768 freq 60 [Enter
]
Scale output
port yy to
1024x768@6
0Hz
yy:01~04,
01~09, or *
Comm
and
Outp
ut
Port
Numb
er
Horiz
ontal
Resol
ution
Numb
er
Vertic
al
Resol
ution
Numb
er
Frequ
ency
Numb
er
Contr
ol Enter Description
Chapter 5. CLI Commands
115
scaling
o
yy
*
hor 1280 ver 800 freq 60 [Enter
]
Scale output
port yy to
1280x800@6
0Hz
yy:01~04,
01~09, or *
scaling
o
yy
*
hor 720 ver 576 freq 50 [Enter
]
Scale output
port yy to
720x576@50
Hz
yy:01~04,
01~09, or *
scaling
o
yy
*
hor 1600 ver 900 freq 60 [Enter
]
Scale output
port yy to
1600x900@6
0Hz
yy:01~04,
01~09, or *
Comm
and
Outp
ut
Port
Numb
er
Horiz
ontal
Resol
ution
Numb
er
Vertic
al
Resol
ution
Numb
er
Frequ
ency
Numb
er
Contr
ol Enter Description
VM6404H / VM6809H User Manual
116
FrameSync Command
The FrameSync command allows you enable or disable the Frame
Synchronization function for VM6809H.
The formula for the Scaling command is as follows:
Command + Control + [Enter]
For example, to enable the Frame Synchronization function, type:
frsync on [Enter]
The following tables show the possible values for the FrameSync command:
Note: Each command string can be separated with a space.
The following table lists the available FrameSync commands:
Command Description
frsync Frame Synchronization command
Control Description
off Turn off the FrameSync
on Turn on the FrameSync
Command Control Enter Description
frsync off [Enter] Turn off the Frame Synchronization
function
frsync on [Enter] Turn on the Frame Synchronization
function
Chapter 5. CLI Commands
117
Fan Speed Command
The Fan Speed command allows you to set the internal fan speed that cools the
VM6404H / VM6809H.
To set the fan speed, use the following command:
Command + Control + [Enter]
1. For example, to set the fan to low speed, type:
fan low [Enter]
The following tables show the possible values for the Fan Speed command:
Note: Each command string can be separated with a space.
The following table lists the available Fan Speed commands:
Command Description
fan Fan Speed Command
Control Description
low Set internal fan to low speed (default)
mid Set internal fan to normal speed
high Set internal fan to high speed
Command Control Enter Description
fan low [Enter] Sets fan speed to low
fan mid [Enter] Sets fan speed to normal
fan high [Enter] Sets fan speed to high
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118
Echo Command
The Echo function updates the RS-232 controller when operations are made via
the front panel pushbuttons, web browser, or telnet. The changes echo back to
the RS-232 controller to keep the settings in sync with the device.
The formula for the Echo command is as follows:
Command + Control + [Enter]
1. For example, to enable the echo feature, type:
echo on [Enter]
The following tables show the possible values for the Echo command
:
Note: Each command string can be separated with a space.
The following table lists the available Echo commands:
Command Description
echo Echo command
Control Description
on Turns Echo function on
off Turns Echo function off (default)
Command Control Enter Description
echo on [Enter] Turn on Echo function
echo off [Enter] Turn off Echo function
Chapter 5. CLI Commands
119
Black Screen Command
The Black Screen command turns a display screen black when no source signal
is detected. This prevents the display from showing the default blue or other
color used when no source signal is detected.
The formula for the Black Screen command is as follows:
Command + Control + [Enter]
1. For example, to enable the Black Screen function, type:
blackscreen on [Enter]
The following tables show the possible values for the Black Screen command
:
Note: Each command string can be separated with a space.
The following table lists the available Black Screen commands:
Command Description
blackscreen Black Screen command
Control Description
on Turns Black Screen function on
(default)
off Turns Black Screen function off
Command Control Enter Description
blackscreen on [Enter] Turn on Black Screen function
blackscreen off [Enter] Turn off Black Screen function
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120
Read Command
The Read command allows you to view the current configuration, firmware
and other information about the device.
The formula for the Read command is as follows:
Command + [Enter]
1. To view information about the device, type:
read [Enter]
The following table shows the possible values for the Read command:
Note: Each command string can be separated with a space.
The following table lists the available Read commands:
Reset Command
The Reset command allows you to reset the VM6404H / VM6809H to the
default factory settings.
The formula for the Reset command is as follows:
Command + [Enter]
The following tables show the possible values for the Reset command:
Note: Each command string can be separated with a space.
The following table lists the available Reset commands:
Command Description
read Read command
Command Enter Description
read [Enter] View information about the
device
Command Description
reset Reset command
Command Enter Description
reset [Enter] Resets the device settings
Chapter 5. CLI Commands
121
Baud Rate Command
The Baud Rate command allows you to set the RS-232 data rate for the
VM6404H / VM6809H to use. Options are 9600, 19200 (default) 38400 and
115200.
The formula for the Baud Rate command is as follows:
Command + Control + [Enter]
1. For example, to set 38400 as the baud rate, type:
baud 38400 [Enter]
The following tables show the possible values for the Baud Rate command:
Note: Each command string can be separated with a space.
The following table lists the available Baud Rate commands:
Command Description
baud Sets the RS-232 baud rate
Control Description
9600 Use 9600 baud rate
19200 Use 19200 baud rate (default)
38400 Use 38400 baud rate
115200 Use 115200 baud rate
Command Control Enter Description
baud 9600 / 19200 / 38400 /
115200
[Enter] Sets the RS-232 baud
rate
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122
Save/Load Profile Command
The Save/Load Profile command allows you to save and load connection
profiles. Saving profiles will save the connections currently in use.
The formula for the Save/Load Profile command is as follows:
Command + Profile + Number + Control + [Enter]
1. For example, to save the current connection configuration to profile 02,
type:
profile f 02 save [Enter]
The following tables show the possible values for the Save/Load Profile
commands:
Note: Each command string can be separated with a space.
The following table lists the available Save/Load Profile commands:
Command Description
profile Save / Load profile
Profile Description
f Profile command
Profile Number Description
yy VM6404H: 01~08 (default is 01)
VM6809H: 01~17 (default is 01)
Control Description
save Save the connection configuration
load Load a saved profile
Command Profile Profile
Number Control Enter Description
profile
fyy
*
save [Enter] Save the connections as profile yy.
(yy:01~08 or 01~17, *)
profile
fyy
*
load [Enter] Load profile yy.
(yy:01~08 or 01~17, *)
Chapter 5. CLI Commands
123
OSD Command
To enable or disable the On-Screen Display (OSD) for displays, use the
following command:
Command + Output + Number + Control + [Enter]
1. For example, to enable the OSD for output 04, type:
osd o04 on [Enter]
2. For example, to disable the OSD for all outputs, type:
osd o* off [Enter]
The following tables show the possible values for the OSD command:
Note: Each command string should be separated with a space.
The following table lists the available OSD commands:
Command Description
osd OSD command
Output Description
o Output port command
Number Description
yy Output port
VM6404H: 01~04 (default is 01)
VM6809H: 01~09 (default is 01)
* All output ports
Control Description
on Enable OSD function
off Disable OSD function (default)
Command
Output
Command
Output
Port
Control Enter Description
osd
oyy
*
on [Enter] OSD on for output yy
yy:01~04/09, *
osd
oyy
*
off [Enter] OSD off for output yy
(default)
yy:01~04/09, *
VM6404H / VM6809H User Manual
124
Alert Command
To trigger a warning when issues arise for a specific input port, use the
following command:
Command + Input + Number + Control + [Enter]
1. For example, to enable the basic Alert function for input port 1, type:
alert i01 m1 [enter]
The following tables show the possible values for the Alert command:
Note: Each command string can be separated with a space.
The following table lists the available Alert commands:
Command Description
alert Alert command
Input Description
i Input command
Port number Description
yy 01~04 or 01~08 port
Control Description
off Disable Alert (default)
m1 Show basic Alert (flashing border)
m2 Show detailed Alert (flashing border
and port information)
Command
Input
Command Input Port
Control Enter Description
alert
iyy
off [Enter] Alert off for input port yy
(yy:01~04 or 01~08)
alert
iyy
m1 [Enter] Basic Alert on for input port
yy
(yy:01~04 or 01~08)
alert
iyy
m2 [Enter] Detailed Alert on for input
port yy
(yy:01~04 or 01~08)
Chapter 5. CLI Commands
125
Fan Speed Command
To setup fan speed, use the following command:
Command + Speed Value + [Enter]
For example, to set the fans to operate at high speed, type:
fan high [Enter]
The following tables show the possible values for the Fan Speed command:
Note: Each command string can be separated with a space.
The following table lists the available Fan Speed commands:
Command Description
fan Fan Speed command
Speed Value Description
low Low speed
mid Standard speed
high High speed
auto Automatically detect the temperature
and activate a proper speed
Command Speed Value Enter Description
low low [Enter] Set the fan speed to low
mid mid [Enter] Set the fan speed to standard
high high [Enter] Set the fan speed to high speed
auto auto [Enter] Set the fan speed to auto
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126
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127
Appendix
Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
This product is for indoor use only.
Do not place the device on any unstable surface (cart, stand, table, etc.).
If the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
To prevent damage to your installation it is important that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
VM6404H / VM6809H User Manual
128
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Avoid circuit overloads. Before connecting equipment to a circuit, know
the power supply’s limit and never exceed it. Always review the electrical
specifications of a circuit to ensure that you are not creating a dangerous
condition or that one does not already exist. Circuit overloads can cause a
fire and destroy equipment.
Appendix
129
Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
Ensure that proper airflow is provided to devices in the rack.
Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer.
Do not step on or stand on any device when servicing other devices in a
rack.
VM6404H / VM6809H User Manual
130
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
For telephone support, see Telephone Support, page iv:
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-488-999-ATEN ext 4988
Appendix
131
Specifications
Function VM6404H VM6809H
Video Input Interface 4 x HDMI Type A
Female (Black)
8 x HDMI Type A
Female (Black)
Impedance 100 Ω
Max. Distance 1.8 m
Video
Output
Interface 4 x HDMI Type A
Female (Black)
9 x HDMI Type A
Female (Black)
Impedance 100 Ω
Max. Distance 15 m
Video Max. Data Rate 10.2 Gbps (3.40 Gbps per Lane)
Max. Pixel Clock 340 MHz
Compliance
HDMI (3D, Deep Color, 4K)
HDCP 2.2 Compatible
Consumer Electronics Control (CEC)
Max. Resolution Up to 4096 x 2160 / 3840 x 2160 @ 60Hz (4:2:0);
4096 x 2160 / 3840 x 2160 @ 30Hz (4:4:4)
Max. Distance Up to 15 m
Audio Output N/A 1 x Mini Stereo Jack
Female (Green)
Control RS-232 Connector: 1 x DB-9 Female (Black)
Baud rate and protocol:
Baud Rate: 19200, Data Bits: 8, Stop Bits:1,
Parity: No, Flow Control: No
IR 1 x Mini Stereo Jack
Female (Black)
N/A
Ethernet 1 x RJ-45 Female
EDID Settings EDID Mode: Default / Port 1 / Remix / Customized
(EDID Wizard Support)
Power
Connector
1 x 3-Prong AC Socket
I/P Rating
100-240 VAC;50-60Hz;1.0A
Consumption 120VAC,47.6W;
230VAC, 47.5W
110VAC, 79.5W;
220VAC, 78.1W
Environme
nt
Operating Temp. 0–50ºC
Storage Temp. -20–60ºC
Humidity 0–80% RH, Non-condensing
VM6404H / VM6809H User Manual
132
Physical
Properties
Housing Metal
Weight 4.72 kg 7.05 kg
Dimensions (L x W x
H)
43.24 x 30.73 x 4.40 cm 43.24 x 45.03 x 4.40 cm
Carton Lot
1 pcs
Function VM6404H VM6809H
Appendix
133
Telnet Operation
To connect to VM6404H / VM6809H via Telnet, follow the steps in
Connecting to the Matrix Switch via Telnet, page 103.
Configuration Menu
Once a Telnet connection to the VM6404H / VM6809H is established, the
device’s text-based Configuration Menu comes up, with the following items:
1. H – Call up the command list for help
Command list:
IP – Set IP address
LO – Load connections from profile nn
PW – Change password
RI– Read what input is connected to nn output
RO – Read what output is connected to nn input
SB – Set the serial port baud rate
SS – Switch input to specified port
SV – Save the current connections into profile nn
TI – Set timeout
VR – Software version information
Ctrl-Q – Quit
2. IP – Set network settings
Set IP Address
IP
Old IP Address: 192.168.0.60
Old IP Subnet Mask: 255.255.255.0
Old Gateway Address: 192.168.0.1
New IP Address:
VM6404H / VM6809H User Manual
134
Set Subnet Mask
IP
Old IP Address: 192.168.0.60
Old IP Subnet Mask: 255.255.255.0
Old Gateway Address: 192.168.0.1
New IP Address: 10.3.52.220
New IP Subnet Mask:
Set Gateway Address
IP
Old IP Address: 192.168.0.60
Old IP Subnet Mask: 255.255.255.0
Old Gateway Address: 192.168.0.1
New IP Address: 10.3.52.220
New IP Subnet Mask: 255.255.254.0
New Gateway Address:
Note: After the New IP Address, Subnet Mask, and Gateway Address are
entered, the Video Matrix Switch will automatically reboot to apply the
new network settings.
3. LO – Load connections from profile
LO 01
Load profile 01 OK.
4. PW – Change password
PW
Old password: ********
New password:
Appendix
135
5. RI – Read what input is connected to nn output
RI 01
Input port 02 04 is connected to output port 01
6. RO – Read what output is connected to nn input
RO 01
Output port 02 is connected to input port 01
7. SB – Set serial port baud rate
SB 96
Serial port baud rate is set to 9600
8. SS – Switch input to specified output
SS 01,03
Switch input 01 to output 03
9. SV – Save the current connections into a profile
SV 01
Save the current connections into profile 01
10. TI – Set timeout
TI 30
Set 30 minute timeout
11. VR – Software version information
VR
Software version 1.0.
VM6404H / VM6809H User Manual
136
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty
Period. If a product is detective, ATEN will, at its discretion, have the option
to (1) repair said product with new or repaired components, or (2) replace the
entire product with an identical product or with a similar product which fulfills
the same function as the defective product. Replaced products assume the
warranty of the original product for the remaining period or a period of 90 days,
whichever is longer. When the products or components are replaced, the
replacing articles shall become customer property and the replaced articles
shall become the property of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/
© Copyright 2021 ATEN® International Co., Ltd.
Released: 2021-11-25
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.