Table of Contents
ATEN VS1912 User Manual
Displayed below is the user manual for VS1912 by ATEN which is a product in the Digital Media Players category. This manual has pages.
Related Manuals
12-Port DP Video Wall Media Player
VS1912
User Manual
www.aten.com
VS1912 User Manual
ii
FCC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
CE Warning: This is a class A product. In a domestic environment this
product may cause radio interference in which case the user may be required to
take adequate measures.
KCC Statement
유선 제품용 / A 급 기기 ( 업무용 방송 통신 기기 )
이 기기는 업무용 (A 급) 전자파적합기기로서 판매자 또는 사용자는 이
점을 주의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으로
합니다 .
RoHS
This product is RoHS compliant.
VS1912 User Manual
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Safety
This product has been classified as Information Technology Equipment.
SJ/T 11364-2006
The following contains information that relates to China.
VS1912 User Manual
iv
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923
VS1912 User Manual
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Package Contents
The VS1912 12-Port DP Video Wall Media Player package consists of:
1 VS1912 12-Port DP Video Wall Media Player
12 DisplayPort to DVI Adapters
1Power Cord
1 Mounting Kit
1 User Instructions*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
*Features may have been added to the VS1912 since this manual was printed.
Please visit our website to download the most up-to-date version.
© Copyright 2016 ATEN ® International Co., Ltd.
Manual Date: 2016-02-03
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
VS1912 User Manual
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Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Source Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Receiving Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2.
Hardware Setup
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 3.
Basic Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Logging in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 4.
Browser Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Logging in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Creating a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Opening a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Deleting a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
VS1912 User Manual
vii
Scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adding Profiles to a Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Editing Profiles in a Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Saving a Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Clearing a Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Export Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Importing Profile and Calendar Information . . . . . . . . . . . . . . . . . .25
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Standard Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Asymmetrical Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Exporting System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Server Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Chapter 5.
RS-232 Commands
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
RS-232 Serial Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Supported Display Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Supported File Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Playback Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Web Widget. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
VS1912 User Manual
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About this Manual
This User Manual is provided to help you get the most from your VS1912
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the VS1912 system. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, describes how to set up your VS1912
installation as well as install an RS-232 serial interface controller. The
necessary steps are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the VS1912 through logging into the web Graphical User Interface
(GUI).
Chapter 4, Browser Operation, provides a complete description of the
VS1912’s web Graphical User Interface (GUI), and how to use it to remotely
configure and operate the VS1912.
Chapter 5, RS-232 Commands, provides a complete list of the serial
control protocol commands used when utilizing the RS-232 Serial Port.
An Appendix, provides specifications and other technical information
regarding the VS1912.
VS1912 User Manual
x
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start → Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com
1
Chapter 1
Introduction
Overview
The VS1912 12-Port DP Video Wall Media Player is a PC-based media player
which provides an ideal solution for multi-display applications such as digital
signage, video walls, projection screens and digital board installations.
The VS1912 supports video wall configurations with up to 12 displays and
allows you to design creative video walls in various asymmetric layouts.
Custom widgets allow you to add banners, video playback, flash media, images
and real-time clock displays over the screens. The Superimpose feature allows
the freedom to overlap content anywhere on the screens and across the video
wall to create a beautiful custom collage.
Multimedia files are uploaded and the system is set up from a computer
connected across a network. With a built-in web interface and intuitive GUI
(Graphical User Interface), access and configuration is simple and does not
require extra software. The VS1912 also features a scheduling function that
helps you arrange detailed playlists - days, weeks or even months at a time.
In addition, the VS1912 is equipped with two bi-directional RS-232 serial ports
for high-end system control*, an HDMI input port for routing an additional
HDMI source and USB 3.0 & USB 2.0 ports for importing profile settings and
schedules that can be shared among multiple devices. Together with these
features, the VS1912 has the flexibility to meet the needs of various
environments, including trade shows, lobbies, conference halls, shopping
malls and any other public space requiring video displays.
Note: RS-232 functionality is pending and will be available with future
firmware upgrades.
VS1912 User Manual
2
Features
Supports DisplayPort – an advanced video interface for the clear video
display
Lockable connectors for the DisplayPort ports
Single system for Digital Signage / Video Wall displays
Video Wall feature provides profiles that you can customize into various
layouts using a web GUI
Supports Asymmetric Video Wall applications
Small form factor: 1U
Flexible scheduling for different profiles
Widgets available: Video / Images / Flash / Webpage / Text / Banner /
Clock / RSS / RTSP Streaming / Video Capture in
Multiple Control Methods – system management via RS-232 (serial
control) and Ethernet (Web GUI) connections
HDMI Capture input
Built-in USB 3.0 & USB 2.0 ports for Web-Camera applications and
profile uploads
Built-in bi-directional RS-232 serial port for high-end system control
Superior video quality – from 640 x 480 to HDTV resolutions of 480p,
720p, 1080i and 1080p (1920 x 1080)
ESD protection for DisplayPort ports
Firmware Upgradeable
Rack Mountable
Chapter 1. Introduction
3
Requirements
The following equipment is required for a complete VS1912 installation:
Source Device
Multimedia played by the VS1912 originates from two possible sources:
Media files copied to the VS1912’s internal storage (see page 15 for
details).
A media device connected to the VS1912’s HDMI input port (see page 17
for details).
Receiving Device
A local display device with a DisplayPort or DVI input connector
Cables
Standard HDMI cables for the source device (optional)
Standard DisplayPort cables for the local display device
An Ethernet cable for connecting the VS1912 to a computer
Note: 1. No cables are included in this package. We strongly recommend that
you purchase high-quality cables of appropriate lengths since this will
affect the quality of the audio and video display. Contact your dealer
to purchase the correct cable sets.
2. The included DisplayPort/DVI adapters are required when
connecting to a DVI display device.
3. If you wish to utilize the VS1912’s high-end serial controller
function, you will also need to purchase an appropriate RS-232 cable.
VS1912 User Manual
4
Components
Front View
No. Component Description
1 Power Button Press this button to turn the VS1912 on / off.
2 Bi-directional
Serial ports
Connect a computer or high-end system controller via
these serial ports.
3 DisplayPort
Output ports
The cables from the DisplayPort display devices plug into
these ports.
1
3
2
Chapter 1. Introduction
5
Rear View
No. Component Function
1Audio Output port The cable that connects to the audio input port on
speakers plugs in here.
2USB 2.0 ports These ports are used for importing playback
schedules from USB drives.
3USB 3.0 ports These ports are used for importing playback
schedules from USB drives.
4LAN ports In order to upload media and access the VS1912’s
Browser Graphical User Interface (GUI), the
VS1912 must be connected to a computer or
network. The cable that connects the VS1912 to the
LAN plugs in here. See Installation, page 7, for
further details. DHCP (left), static IP (right).
5HDMI Input port The cable from the HDMI source device plugs in
here.
6Power Socket This is a standard 3-pin AC power socket. The
power cord from an AC source plugs in here.
7Power Switch This is a standard rocker switch that powers the unit
on and off.
7
42
31
5
6
VS1912 User Manual
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7
Chapter 2
Hardware Setup
Installation
Refer to the installation diagram on the following page (the numbers in the
diagram correspond to the numbers of the steps) and do the following:
1. Connect a computer to one of the VS1912’s two Ethernet ports for
configuring settings and uploading media files to the VS1912’s internal
storage.
To begin the initial setup, it’s recommended that you connect the
computer directly to the VS1912’s static (right) LAN port for a
immediate access.
The computer can be disconnected once the setup and file transfer are
complete.
For more information, please see Logging in, page 9.
Note: The left LAN port makes use of DHCP while the right uses a static
IP address (192.168.100.1) and netmask (255.255.255.0).
2. Connect up to 12 DisplayPort display devices directly to any of the
DisplayPorts on the front of the VS1912.
3. (Optional) Connect speakers to the Audio output port.
4. (Optional) If you are using the serial control function, use an appropriate
RS-232 serial cable to connect the computer or serial controller to the
VS1912’s bi-directional RS-232 Serial ports. The end connecting to the
1. Important safety information regarding the placement of this
device is provided on page 41. Please review it before
proceeding.
2. Make sure that the power to all devices connected to the
installation are turned off.
3. Make sure that all devices you will be installing are properly
grounded.
VS1912 User Manual
8
VS1912 should have a 9-pin male connector. See RS-232 Commands,
page 39, for further details.
5. (Optional) Connect a USB drive to any of the USB ports for importing
playback schedules.
6. (Optional) Connect an HDMI video source to the HDMI input port.
7. Plug the power cord supplied with the package into the VS1912’s 3-prong
AC socket, and then connect this to an AC power source.
8. Turn on access to the power source.
9. First power on all display devices in the installation.
10. Then power on the VS1912 and all other devices in the installation.
Installation Diagram
4
3
2
9
8
1
5
6
7
9
Chapter 3
Basic Operation
Overview
The VS1912 can be configured over a standard TCP/IP connection via its
graphical user interface (GUI) using a web browser, or via a RS-232 serial
controller. Media for playback can also be transferred to the VS1912’s internal
storage via a TCP/IP connection.
Logging in
To access the Browser GUI:
1. Connect the VS1912 directly to your computer or to the network your
computer is connected to (see page 7 for details).
2. Type the VS1912’s IP address into the address bar of a web browser.
The VS1912’s static (right) LAN port’s default IP address is
192.168.100.1. To access it from a computer, ensure that the
computer’s IP address is 192.168.100.x (2 - 255) and that it shares the
same network mask (255.255.255.0).
If making use of the left LAN (DHCP) port, power on the VS1912 and
confirm its IP via a connected display.
Note: 1. For best functionality, please use Google Chrome.
2. If a Security Alert dialog box appears, accept the certificate – it
can be trusted.
3. The welcome screen appears.
The default Username and Password are: admin / admin
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11
Chapter 4
Browser Operation
Overview
The VS1912 can be configured over a standard TCP/IP connection via its built-
in Graphical User Interface (GUI). Because it can be accessed from anywhere
over a network or the Internet, operators can easily log in via web browser.
Security is ensured by password protection and a user-configurable time-out.
Logging in
To access the GUI, type the VS1912’s IP address into the address bar of the
Google Chrome web browser. If a Security Alert dialog box appears, accept the
certificate – it can be trusted. The login screen appears:
The fixed IP address is http://192.168.100.1
The default Username and Password are: admin / admin
Enter the username and password, then click Login.
Use the drop-down menu to select the GUI language.
Note: 1. The username supports lower case letters only.
2. The same account cannot simultaneously log in from different
computers.
Chapter 4. Browser Operation
13
Main Page
This is where you access the various features and settings of the VS1912. The
page is divided into three parts: Profile, Scheduling and Overview.
Menu Bar
The Menu Bar consists of two drop-down menus.
User – click to access the log out button.
Language Menu – click to select the language for the user interface.
Options include: English, German, Spanish, Traditional Chinese,
Simplified Chinese, Japanese and Korean.
VS1912 User Manual
14
Profile
The Profile options allow you to set the video output via creating customized
profiles. Before creating or playing a Profile, ensure that the displays’ Layout
has been correctly set up (see page 28). To play a Profile, see Playback,
page 33.
Creating a Profile
To configure a new profile:
1. From Profile, click on the [New Profile] icon.
2. You will be presented with your display layout as a blank canvas:
Note: To edit your display layout, please see Layout, page 28.
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3. To upload media files to the VS1912, click on the Upload button and select
the desired files from the computer attached to the VS1912. For a list of
supported file types, see page 44.
4. Drag and drop media from the VS1912’s internal storage onto the blank
canvas.
Note: 1. If you mouseover media files stored on the VS1912 (visible in the
tree menu on the left), their thumbnails will appear in the top left-
hand corner of the Profile screen.
2. For file playback limitations, see page 46.
5. Added media files can then be:
Resized
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Ordered (right-click on the media thumbnail on the canvas)
Removed (right-click on the media thumbnail on the canvas)
6. Use the Widget Bar to drag and drop widgets into the profile.
Option Description
Use the Web Widget to include Internet content in the profile. For
Web Widget limitation information, see page 47.
Use the Text Widget to include text in the profile.
Use the Text Banner Widget to include scrolling text in the profile.
Use the Image Banner Widget to include a static (if only one) or
scrolling (if multiple) images in the profile.
Use the Analog Clock Widget to include a analog clock in the
profile.
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Note: To customize each widget, once it has been included in your profile,
right-click on the widget and select Properties.
7. To save the profile, click on Save in the menu bar. Saving a profile will
automatically publish it (see Playback, page 33, for player controls).
8. To preview the current Profile, see Start Live View, Playback, page 33.
Use the Digital Clock Widget to include a digital clock in the profile.
Use the RSS Widget to include an RSS feed in the profile.
Use the Streaming Widget to include streaming media in the
profile.
Use the Capture In Widget to play media from the HDMI input.
Option Description
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Opening a Profile
To open an existing profile:
1. From Profile, click on the [Open Profile] icon.
2. Select a profile from those available.
3. Click Open Profile.
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Deleting a Profile
To delete an existing profile:
1. From Profile, click on the [Open Profile] icon.
2. Select a profile from those available. Then click Open Profile.
3. Next, select Delete from the menu bar.
4. Check the boxes next to the profiles you want to delete.
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5. Finally, click on Delete Profile.
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21
Scheduling
Scheduling is located below the Profile options. Scheduling allows you to
queue and play profiles in sequence for a specific amount of time.
Calendar
Clicking on the [Calendar] icon will display a profile schedule. The following
options are available for browsing and viewing the [Calendar].
Option Description
The Left button scrolls to the previous month/week/day.
The Right button scrolls to the next month/week/day.
The Today button returns you to the current month/week/day.
The Month button displays the Calendar in monthly increments.
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Adding Profiles to a Calendar
Saved profiles will be visible in the column to the left of the Calendar.
To add a profile to the Calendar:
1. Drag and drop the profile from the Profiles column into the desired time
slot on the Calendar.
2. The profile will then become visible on the Calendar.
The Week button displays the Calendar in weekly increments. It is
the default view.
The Day button displays the Calendar in daily increments.
Option Description
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To add more than one profile to a Calendar item (to create a Profile Sequence):
1. Drag and drop a profile from the Profiles column into the desired time slot
on the Calendar.
2. Drag and drop another profile from the Profiles column into an already
created Calendar item.
Editing Profiles in a Calendar
To edit a profile on the Calendar:
1. Double-click on a profile that has been added to the Calendar.
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2. The profile’s properties window will then appear.
3. Here you can set the profile’s:
Duration: Start Time, End Time, All Day
Repeat: Start Date, End Date
Profile Sequence: The play order of profiles if more than one profile is
included in the calendar item. Drag and drop the visible profiles into
the Profile Sequence to add them. The duration of each individual
profile will be the duration of the longest playing item within it.*
Note: To determine the duration of an item in a profile, right-click on
said item, select Properties, and view the value labeled Media
Duration (sec.).
4. Once all settings are correct, click on Apply.
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5. If you want to remove the profile from the Calendar, click on Delete.
Saving a Calendar
To save the profile layout in your Calendar, click on the Save button in the top
menu bar. Saving a profile will automatically publish it (see Playback, page 33,
for player controls).
Clearing a Calendar
To clear the profile layout in your Calendar, click on the Clear button in the top
menu bar.
Export Calendar
Clicking on the [Export Calendar] icon will download profile and calendar
information to your computer’s Download directory.
Importing Profile and Calendar Information
To import this information into a VS1912, copy the exported file to a USB
drive and connect it to a USB port found on the device (see page 5 for details).
Note: Imported profile and calendar information will overwrite the existing
profile and calendar information on the VS1912.
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Overview
The Overview options allow you to view and configure the VS1912’s settings.
General
Clicking on the [General] icon will display general system information. The
following tabs are available in the [General] section:
The System tab displays model, firmware version, schedule and profile
information.
The CPU/RAM Status tab displays the current CPU and memory usage.
The Network tab displays network information of the VS1912’s two
Ethernet ports (including DHCP status, IP address, MAC address, subnet
mask and gateway information).
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Layout
Clicking on the [Layout] icon will allow users to set the display layout of the
video wall. The following tabs are available in the [Layout] section: Standard
Mode and Asymmetrical Mode. For details on supported display layouts, see
page 44.
Standard Mode
In Standard Mode, the settings for a symmetrical video wall layout can be
configured (see page 44 for supported symmetrical video wall layouts). The
information and settings available include:
Video Card Model(s): Displays the video card model number(s).
Horizontal Bezel: Allows configuration of the horizontal bezel of the
video wall. To enable editing, you must first click Show Bezel Bar. The
users may then input the desired size (0-200 pixels) or use the on-screen
slider.
Vertical Bezel: Allows configuration of the vertical bezel of the video
wall. To enable editing, you must first click Show Bezel Bar. The user may
then input the desired size (0-200 pixels) or use the on-screen slider.
Number of Columns: Allows the user to set the number of columns in the
video wall.
Number of Rows: Allows the user to set the number of rows in the video
wall.
Resolution: Allows the user to set the desired resolution of the video wall.
Orientation: Allows the user to set the desired orientation of the video
wall.
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EDID Override: Allows the user to override default EDID settings and
customize the video wall’s refresh rate. If the video wall is operating
normally, it is strongly suggested that the user does not enable EDID
Override.
Refresh Rate: If EDID Override is selected, the user may customize the
video wall’s refresh rate.
Show/Hide ID: Shows or hides each screen’s ID number on the video
wall.
Show/Hide Bezel Bar: Shows or hides the bezel bar settings and on-
screen slider.
Apply: Once the user has selected your desired settings, click on Apply.
Asymmetrical Mode
In Asymmetrical Mode, the settings for an asymmetrical (or non-standard)
video wall layout can be configured. The information and settings available
include:
Virtual Size: Allows you to customize the screen’s resolution.
Scale: Allows you to resize the screen while maintaining its resolution.
Max. Ports: Displays the maximum ports available for the video wall.
Used Ports: Displays the number of ports in use.
Screen List: Displays settings for each screen in the video wall. For
details on editing these settings, see page 30.
Add Screen: If ports are available (see Max. Ports and Used Ports
above), additional screens can be included in the video wall.
Note: In Asymmetrical Mode, the maximum number of screens is 8.
Delete: To delete a screen, select it and click on Delete.
Apply: Once you have selected your desired settings, click on Apply.
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Splice Canvas: Displays a virtual mockup of all screens in the video wall.
By double-clicking on a screen in the Splice Canvas window or on a row
in the Screen List, individual settings for the selected screen become
available:
Screen ID: The screen’s identifying number (see Show/Hide ID, page
28, for details on how to show/hide screen ID numbers).
Position X: The screen’s position on the X axis. By default screens are
at 0 on the X axis.
Position Y: The screen’s position on the Y axis. By default screens are
at 0 on the Y axis.
Resolution: The screen’s resolution.
Rotation: The screen’s rotation. Options include 0°, 90°, 180° and
270°.
Save: Saves the current screen settings.
Delete: Removes the selected screen settings.
Apply: Saves and applies the current screen settings.
Splice Canvas: Displays a virtual mockup of all screens in the video
wall.
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Logs
Clicking on the [Logs] icon will allow you to view and export system logs. Log
types include: Playback, Information, Warning and Error. To enable system
logging, set the maximum log file size and clear the log file, see Logs, page 37.
Exporting System Logs
To export the VS1912’s system logs:
1. Click on the Export button in the top right-hand corner.
2. The system log will then be downloaded to the browser’s download
directory.
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Configuration
Clicking on the [Configuration] icon will allow you to adjust important
settings of the VS1912. The following tabs are available in the
[Configuration] section: Power, Playback, Register Information, Server
Information, Account, Network, Date/Time, Log and Firmware.
Power
The Power page allows you to configure the VS1912’s Power Schedule as well
as Reboot and Shutdown the unit.
To add an entry to the Power Schedule:
1. Select the desired Action from the drop-down menu.
2. Select the desired Frequency from the drop-down menu.
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3. Use the sliders to choose what time you want this task to occur at, then
click Done.
4. Click Add.
To Edit or Remove an entry from the Power Schedule:
1. Select the entry.
2. Click on either Edit or Remove at the bottom of the Power page.
Playback
The Playback page allows you to control profile playback, enable widget
transparency and preview the current profile.
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The Operation section allows you to: Start, Stop or Restart playback of the
current profile.
To enable the widget transparency feature during playback, select the
checkbox under Widget Transparency Settings. For more information on
widgets, see page 16.
To preview the current profile:
1. Select Start Live View.
2. A still image of the current profile will appear every few seconds at the
bottom of the Playback page.
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License
The License page allows you to register the VS1912 with ATEN, view and
update its License Key and view and update its Name.
Server Information
The Server Information page allows you to view and update the VS1912’s
Server IP Address, Server Pairing Key and confirm its Registration Status.
Account
The Account page allows you to change the password used when accessing the
VS1912’s GUI.
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Network
The Network page allows you to configure the VS1912’s network settings.
In Network, double-click the DHCP, IP, Subnet Mask and Gateway fields to
edit these settings. To set either of these two LAN ports as the Default
Gateway, use the drop-down menu underneath this section.
Note: Check DHCP to allow the DHCP server to assign an IP address to the
VS1912. Uncheck DHCP to enter your own static IP address settings
for the device.
Domain Name Settings can be set up:
Automatically by checking the Obtain DNS Settings Automatically
option.
Manually by entering one or two DNS server addresses in the fields at the
bottom of this page.
To save your settings, click on Apply.
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Date/Time
The Date/Time page allows you to configure the VS1912’s internal clock and
calendar.
This can be done:
Manually by inputting the date and time.
Automatically by selecting Sync with Computer. The VS1912 will then
copy the date and time from the connected computer.
Automatically by selecting Use Network Time. The VS1912 will then
copy the date and time from the NTP server at the selected time interval.*
Note: This feature requires an active internet connection.
Logs
The Log page allows you to enable system logging, set the maximum log file
size and clear the log file. To view or export the log file, see Logs, page 31.
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Firmware
The Firmware allows you to view the VS1912’s current firmware Version,
update to newer firmware versions and Clear All Saved Data.
To upgrade the firmware, do the following:
1. Click on the empty field to browse to the firmware upgrade file. Make sure
you have the correct file for the VS1912.
2. Click on the upload button to start the upgrade process.
Note: 1. When updating firmware, it is recommended that users log in using
an incognito window in Google Chrome ([Ctrl]+[Shift]+[N]). This
ensures that no errors occur due to cookies.
2. After updating the firmware, it’s recommended that you clear your
web browser’s cache and then close and reopen the web browser. This
will ensure the GUI refreshes and functions properly.
39
Chapter 5
RS-232 Commands
Overview
In order to use the RS-232 serial interface to attach a high-end controller (such
as a PC) to the VS1912, use a serial cable such as a modem cable. The end
connecting to the VS1912 should have a 9-pin male connector. Connect this to
the serial interface on the rear of the VS1912. Refer to number 4 on the diagram
on page 8.
Note: 1. RS-232 functionality is pending and will be available with future
firmware upgrades.
2. To configure the controller serial port, see the section below.
RS-232 Serial Interface
The VS1912’s built-in bi-directional RS-232 serial interface allows system
control through a high-end controller, PC, and/or home automation / home
theater software package.
Configuring the Serial Port
The controller’s serial port should be configured as follows:
Baud Rate 19200
Data Bits 8
Parity None
Stop Bits 1
Flow Control None
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41
Appendix
Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
This product is for indoor use only.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
To prevent damage to your installation it is important that all devices are
properly grounded.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
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Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Appendix
43
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
For telephone support, see Telephone Support, page iv:
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
VS1912 User Manual
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Supported Display Layouts
Orientation
The following video wall display layouts are supported by the VS1912:
Rotation
Only screen rotations of 0°, 90°, 180° and 270° are supported:
Layout Orientation Resolution
8x1 Landscape / Portrait 1920x1080 / 1080x1920
6x2
4x3
3x4
2x6
1x8
Appendix
45
Supported File Types
The following file types are supported during upload and playback operations:
Media Type Format
Video mp4 avi wmv mov m4v mkv
Flash swf
Audio mp3 mp2 m4a m1a wav
Image
(Static)
jpg jpeg bmp png
Image
(Animated)
gif
Document
(Office)
ppt pptx doc docx xls xlsx
Document
(Other)
pdf
Web htm html
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Playback Limitations
When using audio, video and web widgets in a profile, specific limitations
exist.
Audio
If a profile includes several audio files or videos with sound, then the audio
output will feature these mixed together. To avoid this, please turn the volume
off on select video and audio files manually.
To do this, follow these steps:
1. Right-click on the file in the profile canvas.
2. Click on Properties.
3. Change the value for Volume to 0.
Appendix
47
Video
When using more than one screen and playing of more than one video, the
following limitations apply (please note that these values are for reference
only):
Web Widget
If a web widget is created with a resolution over 2048X2048, then it must be
contained within one screen. If such a widget overlaps two or more screens, the
following warning message will appear:
Mode Video Wall Screens Max. Resolution Video Files Max. Bit Rate
Standard 12 1920x1080/1080P 2 32
12 1920x1080/1080P 4 8
4 1920x1080/1080P 4 32
Asymmetrical 8 1280x720/720P 1 32
4 1280x720/720P 2 32
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Specifications
*RS-232 functionality is pending and will be available with future firmware
upgrades.
Function VS1912
Video Input Interface 1 x HDMI Type A Female
Video Output Interface 12 x DisplayPort 1.1 Female
Video Max. Data Rate 8.64 Gbps (2.7 Gbps per lane)
Max. Pixel Clock 340 MHz (with DP to DVI active adapter)
Compliance HDMI (3D, Deep Color)
DisplayPort 1.1
Audio Output 1 x 3.5 mm Stereo Jack Female
Control RS-232* Connector: 2 x DB-9 Female (Black)
Baud Rate: 38400–19200
Protocol: Hardware & Software Flow
Control
Ethernet 2 x RJ-45 Female
USB 2 x USB 3.0 Female
4 x USB 2.0 Female
Power Connector 1 x 3-Prong AC Socket
I/P Rating 100-240 VAC; 50-60 Hz; 3.0 A
Consumption 120 VAC, 400W; 230 VAC, 400W
Environment Operating Temp. 0–40ºC
Storage Temp. -20–60ºC
Humidity 0–80% RH, Non-condensing
Physical
Properties
Housing Metal
Weight 5.75 kg (Chassis Only)
Dimensions (L x W x H) 43.00 x 27.00 x 4.40 cm
Carton Lot 3 pcs
Appendix
49
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VS1912 User Manual
50
Limited Warranty
IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID
FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK,
OR ITS DOCUMENTATION.
The direct vendor makes no warranty or representation, expressed, implied, or statutory with
respect to the contents or use of this documentation, and especially disclaims its quality,
performance, merchantability, or fitness for any particular purpose.
The direct vendor also reserves the right to revise or update the device or
documentation without obligation to notify any individual or entity of such
revisions, or update. For further inquiries, please contact your direct vendor.