Table of Contents
Please read this user manual first!
1 Safety Instructions
2 Important Instructions for Environment
- 2.1 Compliance with WEEE Directive
- 2.2 Package Information
3 Technical Speciﬁcations
4 Installation
5 Preparation
6 Operating the Product
7 Maintenance and Cleaning
8 Troubleshooting
9 DISCLAIMER / WARNING
BEKO UK AND ROI STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS

Beko B3W5841IG User Manual

Displayed below is the user manual for B3W5841IG by Beko which is a product in the Washing Machines category. This manual has pages.

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Washing Machine

User Manual

B3W5841IG

2820530346/ EN/ / 01/07/2022 08:40

EN / 2

Table of Contents

1 Safety Instructions ........................ 4

1.1 Intended Use................................ 4

1.2 Safety of Children, Vulnerable Per-

sons and Pets ..............................

1.3 Electrical Safety ............................ 5

1.4 Handling Safety ............................ 6

1.5 Installation Safety.......................... 6

1.6 Operational Safety ........................ 8

1.7 Maintenance and Cleaning Safety. 9

2 Important Instructions for Envir-

onment ...........................................

2.1 Compliance with WEEE Directive.. 10

2.2 Package Information..................... 10

3 Technical Speciﬁcations .............. 11

4 Installation ..................................... 12

4.1 Appropriate Installation Location... 12

4.2 Assembly of Bottom Panel Covers 12

4.3 Removing Transportation Safety

Bolts.............................................

4.4 Connecting to Water Supply......... 13

4.5 Connecting the Drain Hose to the

Drain.............................................

4.6 Adjusting the Stands .................... 14

4.7 Electrical Connection .................... 14

4.8 Start Up........................................ 15

5 Preparation .................................... 15

5.1 Sorting the Laundry ...................... 15

5.2 Preparing Laundry for Washing..... 16

5.3 Tips for Energy and Water Saving. 16

5.4 Loading the Laundry..................... 16

5.5 Correct Load Capacity.................. 16

5.6 Using Detergent and Softener....... 17

5.7 Tips for Efficient Washing.............. 19

5.8 Displayed Programme Duration .... 19

6 Operating the Product .................. 20

6.1 Control Panel................................ 20

6.2 Symbols on the Display ................ 21

6.3 Programme and Consumption

Table ............................................

6.4 Programme Selection ................... 23

6.5 Programmes................................. 24

6.6 Temperature Selection.................. 26

6.7 Spin Speed Selection ................... 27

6.8 Auxiliary Function Selection .......... 27

6.8.1 Auxiliary Functions...................... 28

6.8.2 Functions/Programmes Selec-

ted by Pressing the Function

Keys for 3 Seconds....................

6.9 End Time ....................................... 30

6.10 Starting the Programme................. 31

6.11 Loading Door Lock ........................ 31

6.12 Changing the Selections After Pro-

gramme has Started ......................

6.13 Cancelling the Programme............. 32

6.14 End of Programme......................... 33

6.15 HomeWhiz Feature and Remote

Control Function ............................

6.15.1 HomeWhiz Setup ....................... 33

6.15.2 Setting up a Washing Machine

Connected to Someone Else's

Account .....................................

6.15.3 Remote Control Function and

Using It.......................................

6.15.4 Troubleshooting ......................... 36

7 Maintenance and Cleaning............ 36

7.1 Cleaning the Detergent Drawer ...... 36

7.2 Cleaning the Loading Door and

the Drum........................................

7.3 Cleaning the Body and Control

Panel .............................................

7.4 Cleaning the Water Intake Filters .... 37

7.5 Draining Remaining Water and

Cleaning the Pump Filter ................

8 Troubleshooting ............................. 38

9 DISCLAIMER / WARNING .............. 42

EN / 3

Please read this user manual first!

Dear Customer,

Thank you for choosing Beko product. We hope that you get the best results from your

product which has been manufactured with high quality and state-of-the-art technology.

Therefore, please read this entire user manual and all other accompanying documents care-

fully before using the product.

Follow all warnings and information in the user manual. Thus, you protect yourself and your

product against possible dangers.

Keep the user manual. If you hand over the product to someone else, provide the user

manual as well. Warranty terms, usage and troubleshooting methods of your product are in

user guide.

Symbols and Definitions

The following symbols are used in the user guide:

Danger that could result in death or injury.

Important information or useful hints about usage.

Read the user manual.

Recyclable materials.

Hot surface warning.

WARNING Danger that may result in property damage to the product or its environment.

EN / 4

1 Safety Instructions

This section includes the safety

instructions necessary to pre-

vent the risk of personal injury or

material damage.

Our company shall not be held

responsible for damages that

may occur if these instructions

are not observed.

• Installation and repair opera-

tions shall always be per-

formed by Authorised Service.

• Use original spare parts and

accessories only.

• Do not repair or replace any

component of the product un-

less it is clearly specified in the

user manual.

• Do not modify the product.

1.1 Intended Use

• The product's bench life is 10

years. During this period, ori-

ginal spare parts will be avail-

able to operate the appliance

properly.

• This product has been de-

signed for domestic use. It is

not for commercial purposes

or it should not be used out of

its intended use.

• The product must only be

used for washing and rinsing

of laundry that are marked ac-

cordingly

• This appliance is intended to

be used in household and

similar applications. For ex-

ample;

– Personnel kitchens of

stores, offices and other

work environments;

– Ranches,

– By customers of hotels, mo-

tels and other accommoda-

tion facilities,

– Bed and breakfasts, hostel-

like environments,

– Common areas of apart-

ment blocks or laundries.

1.2 Safety of Children,

Vulnerable Persons

and Pets

• This product may be used by

children aged 8 years and

older and persons with under-

developed physical, sensory

or mental capabilities or lack

of experience and knowledge

if they have been given super-

vision or instruction concern-

EN / 5

ing use of the appliance in a

the product safe way and the

hazards involved.

• Children under the age of 3

should be kept away unless

continuously supervised.

• Electrical products are danger-

ous for children and pets. Chil-

dren or pets should not play

with, climb on top or inside the

product. Check inside the

product before use.

• Use child lock to prevent chil-

dren from intervening with the

product.

• Do not forget to close the

loading door when leaving the

room where the product is

located. Children and pets

may get locked inside and

drown.

• Children should not perform

cleaning and user mainten-

ance works without an adult’s

supervision.

• Keep the packaging materials

away from children. Risk of in-

jury and suffocation.

• Keep all detergents and addit-

ives used for the product away

from children’s reach.

• Cut the power cable and

break and deactivate the lock-

ing mechanism of the loading

door before disposing of the

product for children’s safety.

1.3 Electrical Safety

• Product should be unplugged

during installation, mainten-

ance, cleaning and repair pro-

cedures.

• If the power cable is dam-

aged, it must be replaced by

the authorised service in order

to avoid possible risks.

• Do not tuck the power cable

under and behind the product.

Do not place heavy objects on

the power cable. Do not over

bend, crush and touch the

power cable to sources of

heat.

• Do not use an extension cord,

multi-plug or adaptor to oper-

ate your product.

• The plug shall be easily ac-

cessible. If this is not possible,

a mechanism that meets the

electrical legislation and that

disconnects all terminals from

the mains (fuse, switch, main

switch, etc.) shall be available

on the electrical installation.

• Do not touch the plug with wet

hands.

EN / 6

• When unplugging the appli-

ance, don't hold the power

cord, but the plug.

• Make sure the plug is not wet,

dirty or dusty.

1.4 Handling Safety

• Unplug the product before

moving, remove the water out-

let and water main connec-

tions. Drain any water left in-

side the product.

• The product is heavy, do not

move alone. Do not hold ex-

truding parts such as the laun-

dry loading door to lift and

move the product. The upper

tray should be tightly fixed for

moving.

• Your product is heavy; it

should be carried carefully by

two people if a staircase is in-

volved. It may cause injuries if

your product falls on you. Do

not hit and drop the product

while carrying.

• Carry the product in an upright

position.

• Make sure that the hoses as

well as the power cable are

not folded, pinched or crushed

after the product is fitted into

its place after installation or

cleaning procedures.

1.5 Installation Safety

• Check the information on the

manual and installation in-

structions to prepare the

product for installation and

make sure the electrical

mains, clean water mains and

water outlet are suitable. If not,

call a qualified electrician and

plumber to have them make

the necessary arrangements.

These operations are the re-

sponsibility of the customer.

• Check for any damage on the

product before installing it. Do

not have the product installed

if it is damaged.

• Injuries may occur if hands are

put into uncovered slots.

Close the holes of the trans-

portation safety bolts with

plastic plugs.

• Do not install or leave the

product at locations where it

may be exposed to external

environment conditions.

• Do not install the product at

locations where the temperat-

ure drops below 0 ºC.

• Do not place the product on a

carpet or similar surface. It

would create fire hazard since

it cannot receive air from un-

derneath.

EN / 7

• Place the product on a level

and hard surface and balance

with the adjustable legs.

• Connect the product to a

grounding plug protected by a

fuse suitable to the current val-

ues on the type label. Make

sure the grounding is carried

out by an expert electrician.

Do not use the product

without suitable grounding to

local/national regulations.

• Plug the product in a socket

with voltage and frequency

values suitable to those indic-

ated on the type label.

• Do not plug the product to

loose, broken, dirty, greasy

sockets or sockets that has

come out their seats or sock-

ets with a risk of water con-

tact.

• Use the new hose set

provided with the product. Do

not re-use old hose sets. Do

not make additions to the

hoses.

• Connect the water inlet hose

directly to the water tap. The

pressure from the tap should

be minimum 0.1 MPa (1 bar)

and maximum 1MPa (10 bars).

10 to 80 litres of water should

be running from the tap in a

minute in order for the product

to function properly. If the wa-

ter pressure is above 1 MPa

(10 Bars), a pressure-reducing

valve should be fitted. The

maximum allowed temperat-

ure is 25°C.

• Fit the end of the water dis-

charge hose to the dirty water

discharge drain, the sink or

the bathtub.

• Place the power cable and

houses in locations without

risk of tripping.

• Do not install the product be-

hind a door, a sliding door or

at another location that will

prevent the door from opening

completely.

• If a drier is to be placed on the

product, fix with a suitable

connection apparatus ob-

tained from the authorised ser-

vice.

• There is a risk of contact with

electrical pieces when the up-

per trays is removed. Do not

dismantle the upper tray of the

product.

• Place the product at least 1

cm away from the edges of

furniture.

EN / 8

1.6 Operational Safety

• When you are using the appli-

ances, use only detergents,

softeners and supplements

suitable for washing machines.

• Do not use chemical solvents

on the product. These materi-

als contain an explosion risk.

• Do not operate defective or

damaged products. Unplug

the product (or turn off the

fuse it is connected to), turn

off the water tap and call an

authorised service.

• Do not place sources of igni-

tion (burning candle, cigar-

ettes, etc.) or sources of heat

(irons, furnaces, ovens, etc.)

on top of or near the product.

Do not put inflammable/ex-

plosive materials near the

product.

• Do not get on the product.

• Unplug the product and turn

off the tap if you will not be us-

ing the product for long peri-

ods.

• Detergent/maintenance mater-

ials may splash out of the de-

tergent drawer if it is opened

while the machine is working

Contact of the detergent with

your skin and eyes is danger-

ous.

• Make sure pets do not climb

inside the product. Check in-

side the product before use.

• Do not force open the locked

loading door. The door will

open once the washing is

completed. If the door does

not open, use the solutions for

“loading door does not open”

error in the Troubleshooting

section.

• Do not wash elements con-

taminated with gasoline, ker-

osene, benzene, reducers, al-

cohol or other inflammable or

explosive materials and indus-

trial chemicals.

• Do not directly use dry clean-

ing detergent and do not

wash, rinse or spin laundry

contaminated with dry clean-

ing detergent.

• Do not place your hands into

the rotating drum. Wait until

the drum no longer rotates.

• Do not place your hand or a

metal object under the wash-

ing machine.

• If washing laundry at high tem-

peratures, the discharged

washing water would burn

your skin if in contact with

your skin, for ex. when the dis-

EN / 9

charge hose is connected to

the tap. Do not touch the dis-

charge water.

• Take the following precautions

to prevent formation of biofilm

and malodours:

– Make sure the room where

the washing machine is

placed is well ventilated.

– Wipe the door gasket and

loading door glass with a dry

and clean cloth at the end of

the programme.

• The glass of the loading door

will heat up when washing at

high temperatures. Therefore,

do not touch the loading door

glass while washing, especially

children.

1.7 Maintenance and

Cleaning Safety

• Do not wash the product with

pressure washers, by spraying

vapour, water or pouring wa-

ter.

• Do not use sharp or abrasive

tools to clean the product. Do

not use household cleaners,

soap, detergent, gas, gasol-

ine, thinner, alcohol, varnish,

etc. while cleaning.

• Cleaning agents containing

solvents might reek poisonous

fumes( for ex. cleaning solvent.

Do not use cleaning products

containing solvents.

• There may be detergent

residues in the detergent

drawer when you open it for

cleaning.

• Do not dismantle the filter of

the discharge pump while the

product is running.

• The temperature in the ma-

chine may rise up to 90ºC.

Clean the filter after the water

in the machine cools down in

order to avoid risk of getting

burnt.

EN / 10

2 Important Instructions for Environment

2.1 Compliance with WEEE Direct-

ive

This product complies with EU

WEEE Directive (2012/19/EU).

This product bears a classifica-

tion symbol for waste electrical

and electronic equipment

(WEEE).

This product has been manu-

factured with high quality parts and materials

which can be reused and are suitable for re-

cycling. Do not dispose of the waste product

with normal domestic and other wastes at

the end of its service life. Take it to the col-

lection center for the recycling of electrical

and electronic equipment. Please consult

your local authorities to learn about these

collection centers.

Compliance with RoHS Directive:

The product you have purchased complies

with EU RoHS Directive (2011/65/EU). It

does not contain harmful and prohibited ma-

terials specified in the Directive.

2.2 Package Information

Packaging materials of the product are man-

ufactured from recyclable materials in ac-

cordance with our National Environment

Regulations. Do not dispose of the pack-

aging materials together with the domestic

or other wastes. Take them to the packaging

material collection points designated by the

local authorities.

EN / 11

3 Technical Speciﬁcations

Supplier’s name or commercial brand Beko

Model name B3W5841IG

7175746100

Nominal Capacity (kg) 8

Maximum spin speed (cycle/min) 1400

Built-In No

Height (cm) 84

Width (cm) 60

Depth (cm) 55

Single Water inlet / Double Water inlet + / -

Electrical input (V/Hz) 230 V / 50Hz

Total current (A) 10

Total power (W) 2200

Main model code 1320

The model information as stored in the product database

can be reached by entering following website and search-

ing for your model identifier (*) found on energy label.

https://eprel.ec.europa.eu/

The consumption values apply when wireless network connection is turned off.

EN / 12

4 Installation

Please read the “Safety Instructions”

section first!

Your washing machine automatically

detects the amount of laundry

placed inside when selecting a pro-

gram.

While installing the product, before

the first use, calibration should be

done to ensure that the laundry

amount is detected in the most ac-

curate way.

To do this, select the Drum Clean-

ing* program and cancel the spin

function. Start the program without

laundry. Wait for the program to fin-

ish, which will take about 15

minutes.

*The program name may vary de-

pending on the model. For the ap-

propriate program selection, review

the program descriptions section.

• Please contact the nearest Authorised

Service for the installation of the appliance.

• Make sure that the installation and elec-

trical connections of the product are per-

formed by authorised service agent. Man-

ufacturer shall not be held responsible for

damages caused by operations performed

by unauthorised persons.

• Preparation of the location and electrical,

tap water and waste water installations at

the place of installation is under cus-

tomer's responsibility.

• Make sure that the water inlet and dis-

charge hoses as well as the power cable

are not folded, pinched or crushed while

pushing the product into its place after in-

stallation or cleaning procedures.

• Prior to installation, visually check if the

product has any defects on it. Do not have

the product installed if it is damaged.

Damaged products cause risks for your

safety.

4.1 Appropriate Installation Loca-

tion

• Place the product on a hard and level

floor. Do not place it onto a carpet with

high pile or other similar surfaces. Inappro-

priate floor may cause problems of noise

and vibration

• Total weight of the washing machine and

the dryer -with full load- when they are

placed on top of each other reaches to

approx. 180 kilograms. Place the product

on a solid and flat floor that has sufficient

load carrying capacity.

• Do not place the product on the power

cable.

• Do not install the product at places where

temperature may fall below 0 ºC. Freezing

might damage your product.

• Leave a minimum space of 1 cm between

the product and the furniture.

• If you will install the product on a surface

with steps, never place it close to the

edge.

• Do not place the product on any platform.

• Do not place heat sources such as

cooker, irons, ovens, heater etc. on the

appliance and do not use them on the

product.

4.2 Assembly of Bottom Panel Cov-

ers

• In order to increase the sound comfort of

the product, attach cover A after removing

the package foam.

Cover A

EN / 13

Tilt the machine back slightly. Rest the tabs

of Cover A against the lower panel. Com-

plete the assembly by rotating the cover.

• Cover B and the Cap are optional. If avail-

able, attach cover B and the Cap.

Cover B

Rest the tabs of Cover B against the lower

panel. Complete the assembly by rotating

the cover.

Cap

Insert the cap by pushing it with your finger.

4.3 Removing Transportation

Safety Bolts

a. Loosen all transportation safety bolts with

an appropriate wrench until they turn

freely.

b. Bend the inner part by pressing it at the

grip areas and pull the part out.

c. Attach the plastic covers supplied in the

User Manual bag into the holes on the

rear panel.

NOTICE

Remove the transportation safety

bolts before operating the product.

Otherwise, the product will get dam-

aged.

NOTICE

Keep the transportation safety bolts

in a safe place to reuse when the

product needs to be moved again in

the future.

Install the transportation safety bolts

in reverse order of the disassembly

procedure.

Never move the product without the

transportation safety bolts properly

fixed in place.

4.4 Connecting to Water Supply

NOTICE

Models with a single water inlet shall

not be connected to the hot water

tap. In such a case the laundry will

get damaged or the product will

switch to protection mode and will

not operate.

Do not use old or used water inlet

hoses on a new product. It may

cause water leakage from your ma-

chine and stain your laundry.

a. Tighten all hose nuts by hand. Never use

a tool when tightening the nuts.

b. Open the taps completely after making

the hose connection to check for water

leaks at the connection points. If any leak

occurs, turn off the tap and remove the

nut. Check the gasket and tighten the nut

carefully again. In order to prevent the

water leaks and resultant damages, keep

the taps closed when you do not use the

product.

EN / 14

4.5 Connecting the Drain Hose to

the Drain

a. Attach the end of the drain hose directly

to waste water drain, washbasin or

bathtub.

Your house will be flooded if the wa-

ter draining hose is dislocated during

water draining. There is also a risk of

burning due to the high washing

temperatures. In order to prevent

such situations and make sure that

the product performs water intake

and drain processes without any

problem, fix the drain hose securely.

b. Connect the drain hose to a minimum

height of 40 cm and a maximum height of

100 cm.

c. Installing the water draining hose at

ground level or close to the floor (40 cm

below) and then raising it makes water

discharge difficult and the laundry may

come out extremely wet. Thus, follow the

heights provided in the figure.

d. To prevent the waste water to go back

into the product again and to ensure easy

drainage, do not immerse the end of the

hose into the waste water or do not insert

it into the drain for more than 15 cm. If it

is too long, cut it short.

e. The end of the hose should not be bent,

it should not be stepped on and the hose

must not be pinched between the drain

and the product. Otherwise, water dis-

charge issues may emerge.

f. If the length of the hose is too short, use

it by adding an original extension hose.

The overall length of the hose shall not be

longer than 3.2 m. To prevent water

leaks, always secure the connection

between the extension hose and the

draining hose of the product with a suit-

able clamp so that it does not come off

and cause leaks.

4.6 Adjusting the Stands

NOTICE

In order to ensure that the product

operates more silently and vibration-

free, it must stand level and bal-

anced on its feet. Ensure that the

product is balanced by adjusting the

feet. Otherwise, the product may

move from its place and cause

crushing, noise and vibration prob-

lems.

To avoid damaging the lock nuts, do

not use any tools to loosen the nuts.

a. Loosen the lock nuts on the feet by hand.

b. Adjust the feet until the product stands

level and balanced.

c. Tighten all lock nuts again by hand.

4.7 Electrical Connection

Connect the product to a grounded outlet

protected by a 13 A fuse. Our company shall

not be responsible for the damages that

shall be incurred due to using the product

without grounding according to local regula-

tions.

EN / 15

• Connection must comply with national

regulations.

• The electrical connection cable infrastruc-

ture of the product must be adequate and

suitable for product requirements. It is re-

commended to use a Ground Fault Circuit

Breaker (GFCI).

• Power cable plug must be within easy

reach after installation.

• If the current supply to the fuse or breaker

in the house is less than 13 Amps, have a

qualified electrician install a 13 amp sup-

ply.

• The voltage specified in the "Technical

specifications" section must be equal to

your mains voltage.

• Do not make connections via extension

cables or multi-plugs. Overheating and

burning may occur due to the connecting

cable.

Damaged power cables should be

replaced by the authorised service in

order to prevent possible danger.

Important

Fitting a different plug:

As the colours of the wires in the mains lead

of this appliance may not correspond with

the coloured markings identifying the termin-

als on your plug, proceed as follows:

a. Connect the green - yellow or green

(earth) wire to the terminal in the plug

marked ‘E’ or with the symbol f or col-

oured green and yellow or green.

b. Connect the blue (neutral) wire to the ter-

minal in the plug marked ‘N’ or coloured

black.

c. Connect the brown (live) wire to the ter-

minal in the plug marked ‘L’ or coloured

red.

With the alternative plugs a 13 A fuse must

be fitted either in the plug or adaptor or in

the main fuse box. If in doubt contact a qual-

ified electrician.

4.8 Start Up

Before starting to use the product make sure

that the preparations described in section

“Environmental instructions” and “Installa-

tion”. To prepare the product for washing

laundry, perform first operation in Drum

Cleaning programme. If this programme is

not available in your product, apply the

method which is described in section

"Cleaning the loading door and the drum".

Some water has remained in the

product due to the quality control

processes in the production. It is not

harmful for the product.

5 Preparation

Please read the “Safety Instructions”

section first

5.1 Sorting the Laundry

• Sort laundry according to type of fabric,

colour, and degree of soiling and allowable

water temperature.

• Always observe the instructions given on

the garment care labels.

EN / 16

5.2 Preparing Laundry for Washing

• Laundry items with metal attachments

such as, underwiring, belt buckles or metal

buttons will damage the product. Remove

the metal pieces or wash such clothes by

putting them in a laundry bag or pillow

case.

• Take out all substances in the pockets

such as coins, pens and paper clips, and

turn pockets inside out and brush. Such

objects may damage the product or cause

noise problem.

• Put small size clothes such as infant’s

socks and nylon stockings in a laundry

bag or pillow case.

• Place curtains in without compressing

them. Remove curtain attachment items.

Curtain attachment items may cause

pulling and tearing on the curtain.

• Fasten zippers, sew loose buttons and

mend rips and tears.

• Wash “Machine washable” or “Hand

washable” labelled products only with an

appropriate programme.

• Do not wash colours and whites together.

New, dark coloured cottons release a lot

of dye. Wash them separately.

• Tough stains must be treated properly be-

fore washing.

• Wash trousers and delicate laundry turned

inside out.

• Laundry that are subjected to materials

such as flour, lime dust, milk powder, etc.

intensely must be shaken off before pla-

cing into the product. Such dusts and

powders on the laundry may build up on

the inner parts of the product in time and

can cause damage.

5.3 Tips for Energy and Water Sav-

ing

Following information will help you use the

product in an ecological and energy/water-

efficient manner.

• Operate the product in the highest load

capacity allowed for the programme you

have selected, but do not overload. See

"Programme and consumption table"

• Observe the temperature instructions on

the detergent packaging.

• Wash slightly soiled laundry at low temper-

atures.

• Use faster programmes for small quantit-

ies of lightly soiled laundry.

• Do not use prewash and high temperat-

ures for laundry that is not heavily soiled or

stained.

• If you plan to dry your laundry in a dryer,

select the highest spin speed recommen-

ded during washing process.

• Do not use more detergent than the re-

commended amount on the detergent

packaging.

5.4 Loading the Laundry

a. Open the loading door.

b. Put the laundry items into the product in

a loose manner.

c. Push the loading door to close until you

hear a locking sound. Ensure that no

items are caught in the door. The loading

door is locked while a programme is run-

ning. The door lock will open once the

programme is completed. Then you can

open the loading door. If the door does

not open, apply the solutions provided for

“Loading door cannot be opened” error in

the Troubleshooting section.

5.5 Correct Load Capacity

The maximum load capacity depends on the

type of laundry, the degree of soiling and the

desired washing programme.

The product automatically adjusts the water

amount according to the weight of the laun-

dry put inside it.

EN / 17

Follow the instructions in “Pro-

gramme and consumption table”.

When the appliances is overloaded

product’s washing performance will

drop. Moreover, noise and vibration

problems may occur.

5.6 Using Detergent and Softener

WARNING

Read the manufacturer instructions

on the package while using deter-

gents, softeners, starch, bleach and

decolourants, anti-limescale and fol-

low the dosage information

provided. Use a measuring cup, if

any.

The detergent drawer comprises of three

compartments:

(1) for prewash,

(2) for main washing,

(3) for softener,

( ) a syphon piece in the softener compart-

ment,

( ) there is a liquid detergent apparatus for

liquid detergent use in the main washing

compartment.

Detergent, Softener and Other Cleaning

Agents

• Add detergent and softener before starting

the washing programme.

• Do not leave the detergent drawer open

when the washing programme is on.

• If you are using a programme without pre-

washing, do not put detergent in the pre-

wash compartment (compartment no. “1”).

• If you are using a program with prewash,

start the machine after adding powder de-

tergent to the prewash and main wash

compartments (compartments 1 and 2).

• Do not select a programme with pre-

washing if you are using a detergent pod

or dispensing ball. Place the detergent

pod or the dispensing ball directly among

the laundry in the product.

• If you are using a liquid detergent, follow

the directions under “Liquid detergent use”

and do not forget to bring the liquid deter-

gent apparatus to the correct position.

Choosing the Detergent type

Detergent type to be used depends on the

washing programme, fabric type and colour.

• Use different detergents for coloured and

white laundry.

• Wash your delicate clothes only with spe-

cial detergents (liquid detergent, wool

shampoo, etc.) intended solely for delicate

clothes and at suggested programmes.

• When washing dark coloured clothes and

quilts, it is recommended to use liquid de-

tergent.

• Wash woollens at suggested programme

with special detergent made specifically

for woollens.

• Please review the programme descriptions

part for suggested programme for different

textiles.

• All recommendations about detergents are

valid for selectable temperature range of

programmes.

Only detergents, softeners and ad-

ditives suitable for washing ma-

chines should be used.

Do not use soap powder.

Adjusting the Detergent Amount

The amount of detergent depends on the

amount of laundry, how soiled they are and

the water hardness.

EN / 18

• Do not exceed the recommended dosage

values on the detergent packaging in order

to eliminate excessive foam and poor rins-

ing problems, to save money and protect

the environment.

• Use less amounts of detergent for fewer or

less soiled laundry.

Using Softeners

Put the softener in the softener compartment

of the detergent drawer.

• Do not exceed the (>max<) level sign in

the softener compartment.

• If the softener is not fluid, dilute with water

before placing in the softener compart-

ment.

WARNING

Do not use liquid detergents or other

materials with cleaning properties

unless they are intended for use in

washing machines for softening the

laundry.

Using Liquid Detergents

If the Product Has a Liquid Detergent

Apparatus

• Press and rotate the apparatus at where it

is shown when you want to use liquid de-

tergents. The part falling below will serve

as a barrier for liquid detergent.

• Clean with water at its place or by remov-

ing from its place when it is necessary. Do

not forget to place the apparatus in the

main washing compartment (compartment

no. “2”) after cleaning.

• The apparatus should be up if you will use

a powder detergent. The fan that you

would see in this position will mix the

powder detergent and help it to dissolve.

Use of Gel and Tablet Detergents

• If the detergent is fluid and there is no li-

quid detergent compartment in your

product, place the gel detergent in the

main washing detergent compartment in

first water intake. If your product has a li-

quid detergent compartment, fill the com-

partment with detergent before starting

the programme.

• If the gel detergent is not fluid or is in a

capsule liquid tablet, place directly inside

the drum before washing.

• Put the tablet detergent in the main wash-

ing compartment (compartment no. “2”) or

directly inside the drum before washing.

Using Starch

• Put in the liquid starch, powder starch or

fabric dye in the softener compartment.

• Do not use softener and starch in the

same washing programme simultaneously.

• Wipe the inside of the product with a

damp and clean cloth after using starch.

Using Anti-Limescale

• When necessary, only use anti-limescale

produced for washing machines.

Using Bleach and Decolourants

• Select a programme with pre-washing and

add bleach at the start of pre-washing. Do

not put detergent in the pre-wash com-

partment. As an alternative application, se-

lect a programme with additional rinsing

and add the bleach while the product is

receiving water to the detergent compart-

ment in the first rinsing step.

• Do not mix and use bleach and detergent

together.

• As bleach may cause skin irritation use

only small amounts (1/2 tea cups - ap-

proximately 50 ml and rinse the laundry

well.

• Do not pour bleach directly onto the laun-

dry.

• Do not use bleach for coloured clothes.

• Select a programme with low temperature

washing while using oxygen-based decol-

ourants.

EN / 19

• Oxygen-based decolourants can be used

together with detergents. However, if it

does not have the same viscosity as the

detergent, first place the detergent in com-

partment no. “2” in the detergent drawer

and wait for the product to rinse away the

detergent during water intake. Add the de-

colourant to the same compartment while

the machine continues taking in water.

5.7 Tips for Efficient Washing

Clothes

Light Colours and

Whites Colours Black/Dark Col-

ours

Delicates/Wool-

lens/Silks

(Recommended temperat-

ure range based on soil

level: 40-90 °C)

(Recommended temper-

ature range based on soil

level: cool -40 °C)

(Recommended

temperature range

based on soil level:

cool -40 °C)

(Recommended

temperature range

based on soil level:

cool -30 °C)

Soiling Level

Heavily Soiled

(difficult stains

such as grass,

coffee, fruits

and blood.)

It may be necessary to

pre-treat the stains or per-

form prewash.

Powder and liquid deter-

gents recommended for

whites can be used at

dosages recommended for

heavily soiled clothes. It is

recommended to use

powder detergents to

clean clay and soil stains

and the stains that are

sensitive to bleaches.

Powder and liquid deter-

gents recommended for

colours can be used at

dosages recommended

for heavily soiled clothes.

It is recommended to use

powder detergents to

clean clay and soil stains

and the stains that are

sensitive to bleaches.

Detergents which do not

contain decolourant

should be used.

Liquid detergents

suitable for colours

and black/dark col-

ours can be used at

doses recommen-

ded for heavily

soiled clothes.

Prefer liquid deter-

gents produced

for delicate

clothes. Woollen

and silk clothes

must be washed

with special wool-

len detergents.

Normally

Soiled

(For example,

stains caused

by body on col-

lars and cuffs)

Powder and liquid deter-

gents recommended for

whites can be used at

dosages recommended for

normally soiled clothes.

Powder and liquid deter-

gents recommended for

colours can be used at

dosages recommended

for normally soiled

clothes. Detergents

which do not contain de-

colourant should be

used.

Liquid detergents

suitable for colours

and black/dark col-

ours can be used at

doses recommen-

ded for moderately

soiled clothes.

Prefer liquid deter-

gents produced

for delicate

clothes. Woollen

and silk clothes

must be washed

with special wool-

len detergents.

Lightly Soiled

(No visible

stains exist.)

Powder and liquid deter-

gents recommended for

whites can be used at

dosages recommended for

lightly soiled clothes.

Powder and liquid deter-

gents recommended for

colours can be used at

dosages recommended

for lightly soiled clothes.

Detergents which do not

contain decolourant

should be used.

Liquid detergents

suitable for colours

and black/dark col-

ours can be used at

doses recommen-

ded for lightly soiled

clothes.

Prefer liquid deter-

gents produced

for delicate

clothes. Woollen

and silk clothes

must be washed

with special wool-

len detergents.

5.8 Displayed Programme Duration

You can view the programme duration on

the display of your machine while selecting a

programme. Depending on the amount of

laundry you have loaded into your machine,

foaming, unbalanced load conditions, fluctu-

ations in power supply, water pressure and

programme settings, the programme dura-

tion is automatically adjusted while the pro-

gramme is running.

SPECIAL CASE: At programme start of Cot-

tons and Cotton Eco programmes, display

shows the duration of half load. It is the most

common use case. After programme starts,

in 20-25 minutes actual load is detected by

the machine. And if the detected load is

higher than half load; washing programme

will be adjusted accordingly and programme

duration increased automatically. You can

follow this change on the display.

EN / 20

6 Operating the Product

Please read the “Safety Instructions”

section first!

6.1 Control Panel

2 3 4

56789101112

1 Programme Selection Button 2 Temperature Level Lights

3 Spin Level Indicator Lights 4 Display

5 Start/Pause Button 6 Remote Control Button

7 End Time Setting Button 8 Auxiliary Function Button 3

9 Auxiliary Function Button 2 10 Auxiliary Function Button 1

11 Spin Speed Adjustment Button 12 Temperature Setting Button

EN / 21

6.2 Symbols on the Display

1 2 3 4 5

91011121314151617

1 Temperature Indicator 2 Spin Speed Indicator

3 Duration information 4 Door lock is engaged symbol

5 Programme follow-up indicator 6 No Water indicator

7 Add Garment Indicator 8 Bluetooth Connection Indicator

9 Remote Control Indicator 10 Delayed Start Enabled Indicator

11 Auxiliary Function Indicators 3 12 Child Lock Enabled symbol

13 Auxiliary Function Indicators 2 14 Auxiliary Function Indicators 1

15 No spin indicator 16 Rinse Hold Indicator

17 Cold Water indicator

The visuals used for machine de-

scription in this section are schem-

atic and may not match exactly with

the features of your machine.

EN / 22

6.3 Programme and Consumption Table

Auxiliary Functions

Programme

Temperature

°C

Max. Load

(kg)

Water Con-

sumption (l)

Energy Con-

sumption

(kWh)

Max. Speed

Anti Crease+

Fast+

Prewash

Extra Rinse

Steam

Temperature °C

Cottons

90 8 96 2,40 1400 • • • • • Cold - 90

60 8 96 1,80 1400 • • • • • Cold - 90

40 8 95 0,97 1400 • • • • • Cold - 90

Eco 40-60

40*** 8 63 0,700 1400 40-60

40*** 4 44 0,445 1400 40-60

40*** 2 33 0,235 1400 40-60

Synthetics 60 3 70 1,35 1200 • • • • • Cold - 60

40 3 68 0,85 1200 • • • • • Cold - 60

Quick / Super Quick

90 8 66 2,20 1400 • • • • Cold - 90

60 8 66 1,20 1400 • • • • Cold - 90

30 8 66 0,20 1400 • • • • Cold - 90

Quick / Super Quick + Fast+ 30 2 40 0,15 1400 • • • • Cold - 90

Hand Wash 40 1,5 55 0,50 1200 • Cold - 40

Dark Care 40 3,5 83 0,85 1200 • • • * • Cold - 40

Sports 40 3,5 55 0,50 1200 • Cold - 40

StainExpert 60 4 85 1,55 1400 • • 30-60

Anti Allergy 90 8 125 2,90 1400 * * 20-90-

Down Wear 60 2 89 1,31 800 • • Cold - 60

SteamTherapy - 1 1,1 0,11 - *-

Shirts 60 3 70 1,40 800 • • • • * Cold - 60

Drum Clean 90 - 76 2,33 600 * 90

Downloaded Programme *****

Mix 40 3,5 85 0,90 800 • • • • Cold - 40

Towel 60 3 109 1,45 800 * • Cold - 60

Soft Toys 40 2 53 0,60 600 * Cold - 40

Curtain 40 2 79 0,69 800 • * Cold - 40

• : Selectable.

* : Automatically selected, cannot be can-

celled.

*** : Eco 40-60 programme is a test pro-

gramme according to 40 ° C temperature

selection, EU regulation EU / 2019/2014 and

EN 60456: 2016 / A11: 2020 standard.

***** : These programmes can be used with

the HomeWhiz application. Power consump-

tion may increase due to the connection.

- : See the programme description for max-

imum load.

EN / 23

Please read Installation section of

the manual before first use.

The auxiliary functions in the table

may vary according to the model of

your machine.

Water and energy consumption may

vary subject to the changes in water

pressure, water hardness and tem-

perature, ambient temperature, type

and amount of laundry, selection of

auxiliary functions and spin speed,

and changes in electric voltage.

Selection patterns for auxiliary func-

tions can be changed by the manu-

facturer company. New selection

patterns can be added or removed.

The spin speed of your machine may

vary according to the programme;

this spin speed cannot exceed the

max. spin speed of your machine.

The amount of noise and humidity

varies according to the spin speed;

when the higher spin speed is selec-

ted during the spinning phase, the

laundry contains less moisture but

higher noise occurs at the end of the

programme.

You can see the washing duration

on the display of your machine while

selecting a programme. Depending

on the amount of laundry you have

loaded into your machine, there may

be a difference of 1-1.5 hours

between the duration shown on the

display and the actual duration of

the wash cycle. Duration will be

automatically updated soon after the

washing starts.

Always select the lowest appropriate

temperature. The most efficient pro-

grammes in terms of energy con-

sumption are generally those that

wash at low temperatures for a long

time.

Consumption Values (EN)

Temperat-

ure Selec-

tion °C

Spin Speed

(cycle/min)

Capacity

(kg)

Programme

Duration

(h:min)

Energy

Consump-

tion (kWh/

cycle)

Water Con-

sumption

(liter/cycle)

Laundry

Temperat-

ure (°C)

Residual

Moisture

Percent (%)

Eco 40-60

40 1400 8 03:38 0,700 63 32 52,8

40 1400 4 02:47 0,445 44 28 52,9

40 1400 2 02:47 0,235 33 22 55,9

Cottons 20 1400 8 03:30 0,600 95 20 53,9

60 1400 8 03:30 1,800 96 60 53,9

Synthetics 40 1200 3 02:15 0,850 68 40 40

Quick / Su-

per Quick 30 1400 8 00:28 0,200 66 23 62

The consumption values given for programmes other than the Eco 40-60 programme are only indicative.

6.4 Programme Selection

a. Determine the programme suitable for the

type, quantity and soiling level of the

laundry in accordance with "Programme

and consumption table".

Programmes are limited with the

highest spin speed appropriate for

that particular type of fabric.

When selecting a programme, al-

ways consider the type of fabric, col-

our, degree of soiling and permiss-

ible water temperature.

EN / 24

b. Select the desired programme with the

Programme Selection knob.

6.5 Programmes

• Eco 40-60

In the Eco 40-60 programme, you may wash

normally soiled cotton laundry that are spe-

cified to be washed together at 40°C or

60°C. This programme is the standard test

programme according to the EU environ-

mentally friendly design and energy labelling

regulations.

Although this programme washes longer

than other washing programmes, it is more

efficient in terms of energy and water con-

sumption. Actual water temperature may be

different from the stated wash temperature.

When you load the machine with less laun-

dry (e.g. ½ capacity or less), periods in pro-

gramme stages may automatically get

shorter. In this way, energy and water con-

sumption would be much less.

• Cottons

You can wash your durable cotton laundry

(sheets, bedlinen, towels, bathrobes, under-

wear etc.) in this programme. When the

quick wash function button is pressed, pro-

gramme duration becomes notably shorter

but effective washing performance is en-

sured with intense washing movements. If

the quick wash function is not selected, ef-

fective washing and rinsing performance is

ensured for your heavily soiled laundry.

• Synthetics

You can wash your laundry (such as shirts,

blouses, synthetic/cotton blended fabrics

etc.) in this programme. When the quick

wash function button is pressed, the pro-

gramme duration will be shortened signific-

antly and effective washing performance is

provided for your laundry that is not very

dirty. If the quick wash function is not selec-

ted, effective washing and rinsing perform-

ance is ensured for your heavily soiled laun-

dry.

• Hand Wash

Use to wash your woollen/delicate laundry.

Select the appropriate temperature comply-

ing with the tag of your clothes. Your laundry

will be washed with a very gentle washing

action in order not to damage the clothes.

• Anti Allergy

Applying a steam step at the beginning of

the programme allows to soften the dirt eas-

ily.

Use this programme for your laundry (baby

clothes, bed sheets, bedlinen, underwear,

etc. cotton items) that requires an anti-aller-

gic and hygienic washing at high temperat-

ure with intensive and long washing cycle.

The high level of hygiene is ensured thanks

to the steam application before the pro-

gramme, long heating duration and addi-

tional rinsing step.

• Programme was tested by „The British Al-

lergy Foundation„ (Allergy UK) with the

60°C temperature option selected and it

was certified in terms of its efficacy in elim-

inating allergens in addition to bacteria and

mould.

Allergy UK is the brand of the British

Allergy Association. Seal of Approval

is created to guide people that re-

quire recommendation about a

product that the related product re-

stricts / reduces / eliminates the al-

lergens or reduces the allergen con-

tent significantly in the ambient

where allergy patients exist. It aims

to provide assurance that the

products are tested scientifically or

examined in a way to provide meas-

urable results.

• Down Wear

Use this programme to wash your coats,

vest, jackets etc. containing feathers with a

"machine-washable" label on them. Thanks

EN / 25

to special spinning profiles, it is ensured that

the water reaches the air gaps amongst the

feathers.

• Spin+Drain

You can use this program to remove the wa-

ter on the garment/inside the machine.

• Rinse

Use when you want to rinse or starch separ-

ately.

• SteamTherapy

Use this programme to reduce the creases

and ironing times of a small amount of un-

spotted cotton, synthetic or mixed laundry.

• Curtain

You can use this programme to wash your

tulles and curtains. As their meshed texture

causes excessive foaming, put little amount

of detergent into the main washing compart-

ment. Thanks to the special spin profile of

the programme, tulles and curtains crease

less. Do not load your curtains above the

specified capacity in order not to damage

them.

It is recommended to use special

detergents produced for curtains in

the powder detergent compartment

in this programme.

• Shirts

This programme is used to wash the shirts

made from cotton, synthetic and synthetic

blended fabrics altogether. It reduces

wrinkles. Steam is applied at the end of the

programme to help the wrinkle reducing

function. The special spin profile and steam

applied at the end of the programme reduce

the wrinkles on your shirts. When the quick

wash function is selected, the Pre-treatment

algorithm is executed.

• Apply the pre-treatment chemical on your

garments directly or add it together with

the detergent in the powder detergent

compartment. Thus, you can obtain the

same performance as you obtain with nor-

mal washing in a much shorter period of

time. Usage life of your shirts increases.

Do not use pre-wash detergent if you are

planning to use delay function of your ma-

chine. Prewash detergent may pour out on

your clothes and cause stains.

** It is recommended to operate the cycle

with no more than 6 shirts to minimize

wrinkles in your shirts using this cycle. When

washing more than 6 shirts, there may be

differences on the wrinkle levels and humid-

ity on shirts at the end of cycle.

• Quick / Super Quick

Use this programme to wash your lightly

soiled or unspotted cotton clothes in a short

time but not for towels or heavy cottons. The

programme duration can be reduced down

to 14 minutes when the quick wash function

is selected. When the quick wash function is

selected, maximum 2 (two) kg of laundry

must be washed.

• Dark Care

Use this programme to protect the colour of

your dark-coloured garments or jeans. It per-

forms high performance washing with spe-

cial drum movement even if the temperature

is low. It is recommended to use liquid deter-

gent or woollen shampoo for dark coloured

laundry. Do not wash your delicate clothes

containing wool or etc.

• Mix

Use to wash your cotton and synthetic

clothes together without sorting them.

• Sports

You can use this programme to wash sports

and outdoors garments that contain cotton/

synthetics mix and water repellent covers

such as gore-tex etc. It makes sure your

garments are washed gently thanks to spe-

cial rotating movements.

• StainExpert

The machine has a special stain programme

which enables the removal of different types

of stains in the most effective way. Use this

programme only for durable colourfast cot-

ton laundry. Do not wash delicate and pig-

menting clothes and laundry in this pro-

gramme. Before washing, make sure to

check garment tags (recommended for cot-

ton shirts, trousers, shorts, t-shirts, baby

EN / 26

clothes, pyjamas, aprons, table clothes, bed

sheets, duvet covers, pillowcases, bath-

beach towels, towels, socks, cotton under-

wear that are suitable for washing at high

temperature and for a long time). In the auto-

matic stain programme, you can wash 24

types of stains divided into three different

groups according to "Quick wash" function

selection. You can see stain groups that can

be selected with the “Quick Wash” button.

Depending on the selected stain group, a

special washing programme for which dura-

tion of rinse hold, washing action, washing

and rinsing duration are modified.

Below you can find the soil groups that

can be selected with the “Quick Wash”

setting button:

When “Quick Wash” is not selected;

Sweat, collar dirt, food, mayonnaise, salad

dressing, make-up, machine oil, baby food.

When the “Quick Wash” button is

pressed once;

Blood, chocolate, pudding, grass, mud,

eggs, butter, curry.

When the “Quick Wash” button is

pressed twice;

Tea, coffee, juice, ketchup, red wine, cola,

jam, coal

a. Select the stain programme.

b. Select the stain you want to clean by loc-

ating it in the groups above and selecting

the related group with the quick auxiliary

function button.

c. Read the garment tag carefully and en-

sure that correct temperature and spin

speed are selected.

• Downloaded Programme

This is a special programme that allows you

to download different programmes when you

want to. At the start, there is a programme

you can see with the HomeWhiz application

as default. However, you can use the Home-

Whiz application to select a programme from

the predetermined programme set, and then

change and use it.

If you want to use HomeWhiz feature

and Remote Control function, you

must select Downloaded Pro-

gramme. Detailed information can

be found in HomeWhiz Feature and

Remote Control Function.

• Soft Toys

Soft toys must be washed in a delicate pro-

gramme due to their delicate fabrics, and the

fibre and accessories they contain. Thanks

to its delicate washing movements and spin-

ning profile, the soft toys programme pro-

tects the toys during washing. It is recom-

mended to use liquid detergent.

Fragile toys with hard surfaces must

not be washed under any circum-

stances.

Toys must not be washed together

with your garments since they may

harm laundry.

• Towel

Use this programme to wash durable cotton

laundry such as towels. Load the towels into

the machine paying attention to place them

in a way that they will not contact the door

gasket or the glass.

6.6 Temperature Selection

Whenever a new programme is selected, the

recommended temperature for the pro-

gramme appears on the temperature indic-

ator. It is possible that the recommended

temperature value is not the maximum tem-

perature that can be selected for the current

programme.

Press the Temperature Adjustment button to

change the temperature. Temperature de-

creases gradually.

EN / 27

No change can be made in pro-

grammes where temperature adjust-

ment is not allowed.

You can also change the temperature after

the washing starts. This change can only be

made if the washing steps allow it.

If you scroll to cold wash option and

press Temperature Adjustment but-

ton again, the recommended max-

imum temperature for the selected

programme appears on the display.

Press the Temperature Adjustment

button again to decrease the tem-

perature.

6.7 Spin Speed Selection

Whenever a new programme is selected, the

recommended spin speed of the selected

programme is displayed on the Spin Speed

indicator. It is possible that the recommen-

ded spin speed value is not the maximum

spin speed that can be selected for the cur-

rent programme.

Press the Spin Speed Adjustment button to

change the spin speed. Spin speed de-

creases gradually.

Then, depending on the model of the

product, "Rinse Hold " and "No Spin

" options appear on the display.

If you are not going to unload your laundry

immediately after the programme completes,

you can use Rinse Hold function in order to

prevent them from getting wrinkled when

there is no water in the machine.

This function holds the laundry in the final

rinsing water. If you want to spin your laun-

dry after the Rinse Hold function:

a. Adjust the Spin Speed.

b. Press Start / Pause. The programme will

resume. Machine drains the water and

spins the laundry.

If you want to drain the water at the end of

the programme without spinning, use No

Spin function.

No change can be made in pro-

grammes where spin speed adjust-

ment is not allowed.

You can change the spin speed after the

washing starts if the washing steps allow it.

Changes cannot be made if the steps do not

allow it.

Soaking

If you are not going to unload your clothes

immediately after the programme completes,

you can use rinse hold function to keep your

laundry in the final rinsing water in order to

prevent them from getting wrinkled when

there is no water in the machine. Press

Start/Pause button after this process if you

want to drain the water without spinning

your laundry. Programme will resume and

complete after draining the water.

If you want to spin the laundry held in water,

adjust the Spin Speed and press Start/

Pause button. The programme will resume.

Water is drained, laundry is spun and the

programme is completed.

6.8 Auxiliary Function Selection

Select the desired auxiliary functions before

starting the programme. Whenever a pro-

gramme is selected, icons of the auxiliary

function symbol that is selected together

with it lights.

EN / 28

When an auxiliary function button

that cannot be selected with the cur-

rent programme is pressed, the

washing machine will make a warn-

ing sound.

Some functions cannot be selected

together. If a second auxiliary func-

tion conflicting with the first one is

selected before starting the ma-

chine, the function selected first will

be cancelled and the second auxili-

ary function selection will remain act-

ive. For example, if you want to se-

lect Quick Wash after you have se-

lected the Additional Water, Addi-

tional Water will be cancelled and

Quick Wash will remain active.

An auxiliary function that is not com-

patible with the programme cannot

be selected. (See "Programme and

consumption table")

Some programmes have auxiliary

functions that must be operated

simultaneously. Those functions

cannot be cancelled. The frame of

the auxiliary function will not be lit,

only inner area will be lit.

6.8.1 Auxiliary Functions

• Prewash

A Prewash is only worthwhile for heavily

soiled laundry. Not using the Prewash will

save energy, water, detergent and time.

• Fast+

After selecting a programme, you can press

the Quick Wash setting button to shorten the

programme duration. For some pro-

grammes, the duration can shorten by over

50%. Despite this, a good washing perform-

ance is achieved thanks to the changed al-

gorithm.

While it differs with each programme, when

you press the Quick Wash button once, the

programme duration will drop to a certain

level. If you press the same button for the

second time, it will drop to the minimum dur-

ation.

Do not use Quick Wash adjustment button

when washing heavily soiled laundry for a

better washing performance.

Use the Quick Wash button for Mildly and

Lightly soiled laundry and shorten the pro-

gramme duration.

• Steam

This function helps to reduce the creases of

your cotton, synthetic and mixed clothes,

shorten the ironing time and remove the dirt

by softening.

* Under conditions where the steam function

is applied at the end of the programme, your

laundry may be warmer at the end of the

washing. This is expected within the pro-

gramme working conditions.

When you activate the steam func-

tion, do not use liquid detergent if

there is no liquid container or liquid

detergent dosing feature. There is

the risk of staining of the clothes.

• Remote Control

You can use this auxiliary function button to

connect your product to smart devices. For

detailed information, see HomeWhiz Feature

and Remote Control Function.

• Customized Programme

This auxiliary function can only be used for

Cotton and Synthetic programmes together

with the HomeWhiz application. When this

auxiliary function is activated, you can add

up to 5 auxiliary rinsing steps to the pro-

gramme. You can select and use some aux-

iliary functions even though they are not

found on your product. You can increase

and decrease the time of the Cotton and

Synthetic programmes within a safe range.

When the Specialised Programme

auxiliary function is selected, the

washing performance and energy

consumption will be different than

the declared value.

EN / 29

6.8.2 Functions/Programmes Se-

lected by Pressing the Func-

tion Keys for 3 Seconds

• Drum Clean

Press and hold the related auxiliary function

button for 3 seconds to select the pro-

gramme. Regularly clean (once every 1 to 2

months) the drum for ensuring the required

hygiene. Steam is applied before the pro-

gramme to soften the residues in the drum.

Turn on the programme when the machine is

completely empty. For more effective results,

place powder anti-limescale (drum cleaning

materials) suitable for washing machines in-

side the detergent compartment no. "2”.

Leave the loading door half closed after the

programme ends for the inside of the ma-

chine to dry.

This is not a washing programme.

This is a maintenance programme.

Do not turn this programme on

when there is something inside the

machine. When you attempt to op-

erate, the machine automatically

senses that there is load inside, and

may quit or resume the programme

as per the model of your machine.

An effective cleaning is not achieved

if the programme is resumed.

• Anti Crease+

This function is selected when the spin se-

lection button is pressed and held for 3

seconds and the programme follow-up light

for the relevant step turns on. When the

function is selected, the drum rotates for up

to 8 hours for preventing the laundry from

creasing at the end of the programme. You

can cancel the programme and take your

laundry out at any time during the 8-hour

duration. Press the function selection key or

the machine on/off key to cancel the func-

tion. The programme follow-up light will re-

main on until the function is cancelled or the

step is complete. If the function is not can-

celled, it will be active in the subsequent

washing cycles as well.

• Extra Rinse

This function can be selected by pressing

and holding the related auxiliary function but-

ton for 3 seconds.

This function enables the product to make

additional rinsing in addition to the one

already made after the main wash. Thus, the

risk for sensitive skins (babies, allergic skins,

etc.) to be effected by the minimal detergent

remnants on the laundry can be reduced.

• Child Lock

Use Child Lock function to prevent children

from tampering with the machine. Thus you

can avoid any changes in a running pro-

gramme.

You can switch on and off the ma-

chine with On / Off button when the

Child Lock is active. When you

switch on the machine again, pro-

gramme will resume from where it

has stopped.

When the Child Lock is enabled, an

audio warning will be given if the

buttons are pressed. Audio warning

will be cancelled if the buttons are

pressed five times consecutively.

To activate the child lock:

Press and hold the related auxiliary function

button for 3 seconds. After the countdown

as “3-2-1" on the display is over, Child Lock

symbol appears on the display. When this

warning is displayed, you can release the

Auxiliary Function button 3.

To deactivate the child lock:

Press and hold the related auxiliary function

button for 3 seconds. After the countdown

as “3-2-1" on the display is over, Child Lock

symbol disappears.

• Bluetooth

You can use the bluetooth connection func-

tion to pair your machine with your smart

device. This way, you can use your smart

device to get information about your ma-

chine and control it.

EN / 30

To activate bluetooth connection:

Press and hold Remote Control function but-

ton for 3 seconds. Countdown “3-2-1” will

be displayed, and then Bluetooth icon will

appear on the display. Release Remote Con-

trol function button. The bluetooth icon will

flash while the product is pairing with smart

device. If connection is successful, icon will

remain on.

To deactivate bluetooth connection:

Press and hold Remote Control function but-

ton for 3 seconds. Countdown “3-2-1” will

be displayed, and then Bluetooth icon will

disappears on the display.

First setup of the HomeWhiz applic-

ation must be complete for the

bluetooth connection to be activ-

ated. After setup, pressing the re-

mote control function button while

the knob is at Download Pro-

gramme/Remote Control position

will automatically activate the

bluetooth connection.

6.9 End Time

Time display

When the end time function is selected, the

remaining time until the programme starts is

shown in hours such as 1h, 2h, and the re-

maining time to complete the programme

after your programme starts is shown in

hours and minutes as in the 01:30 example.

Programme duration may differ from

the values in section "Programme

and consumption table" depending

on the water pressure, water hard-

ness and temperature, ambient tem-

perature, amount and the type of

laundry, auxiliary functions selected

and the changes at the mains

voltage.

With the End Time function, the end time of

the programme may be set up to 24 hours.

After pressing End Time button, the pro-

gramme's estimated ending time is dis-

played. If the End Time is set, End Time in-

dicator is illuminated.

In order for the End Time function is activ-

ated and the programme is completed at the

end of the specified time, you must press

Start/Pause button after adjusting the time.

If you want to cancel End Time function,

press On/Off button to turn off and on the

machine.

When you have activated the End

Time function, do not add liquid de-

tergent in the powder detergent

compartment no 2. There is the risk

of staining of the clothes

a. Open the loading door, place the laundry

and put detergent, etc.

b. Select the washing programme, temper-

ature, spin speed and, if required, the

auxiliary functions.

c. Set the End Time of your choice by

pressing the End Time button. End Time

indicator lights.

d. Press Start / Pause. Time countdown

starts.

EN / 31

Additional laundry can be added into

the machine during the End Time

countdown. At the end of the count-

down, End Time indicator turns off,

washing cycle starts and the time of

the selected programme appears on

the display.

6.10 Starting the Programme

a. Press Start / Pause button to start the

programme.

b. The Start / Pause button's light which

was off before starts to illuminate steadily

now, indicating that the programme has

started.

c. Loading door is locked. The door lock

symbol appears on the display after the

loading door is locked.

d. Programme follow-up indicator lights on

the display will show the current pro-

gramme step.

6.11 Loading Door Lock

There is a locking system on the loading

door of the machine that prevents opening

of the loading door in cases when the water

level is unsuitable.

"Door Locked" symbol appears on the dis-

play when the loading door is locked.

If the Remote Control Function is se-

lected, the door will be locked. In or-

der to open the door you must de-

activate Remote Start Function by

either pressing the Remote Start

button or changing the programme

position.

Opening the loading door in case of

power failure:

In case of power failure, you can use

the loading door emergency handle

under the pump filter cap to open

the loading door manually.

To avoid any water overflow before

opening the loading door, make sure

there is no water left inside the ma-

chine.

a. Turn off and unplug the appliance.

b. Open the pump filter lid.

c. Pull down the loading door emergency

handle with a tool and release. Then

open the loading door.

d. If the loading door does not open then

repeat the previous step.

EN / 32

6.12 Changing the Selections After

Programme has Started

Adding laundry after the programme has

started :

If the water level in the machine is suitable

when you press Start/Pause button, the

door lock will be deactivated and the door

will open, allowing you to add garments. The

door lock symbol on the display goes off

when the door lock is deactivated. After

adding garments, close the door and press

Start/Pause button once again to resume

the washing cycle.

If the water level in the machine is not suit-

able when you press Start/Pause button, the

door lock cannot be deactivated and the

door lock symbol on the display remains on.

If the temperature of the water inside

the machine is above 50°C, you

cannot deactivate the door lock for

safety reasons, even if the water

level is suitable.

Switching the machine to pause mode:

Press the Start/Pause button to switch the

machine to pause mode. Pause symbol will

flash on the display.

Changing the programme selection after

programme has started:

The programme change is not allowed when

the current programme is running. You can

select the new programme after switching

the current programme to pause mode.

The selected programme starts

anew.

Changing the auxiliary function, speed

and temperature:

Depending on the step the programme has

reached, you can cancel or activate the aux-

iliary functions. See “Auxiliary function selec-

tion”

You can also change the speed and temper-

ature settings. See ‘’Spin speed selection"

and "Temperature selection".

The loading door will not open if the

water temperature in the machine is

high or the water level is above the

loading door baseline.

6.13 Cancelling the Programme

The programme is cancelled when pro-

gramme selection knob is turned to a differ-

ent programme or machine is turned off and

on again using the programme selection

knob.

EN / 33

If you turn the programme selection

knob when the Child Lock is en-

abled, the programme will not be

cancelled. You should cancel the

Child Lock first.

If you want to open the loading door

after you have cancelled the pro-

gramme but if it is not possible to

open the loading door since the wa-

ter level in the machine is above the

loading door baseline, then turn the

Programme Selection knob to

Pump+Spin programme and drain

the water in the machine.

6.14 End of Programme

End symbol appears on the display when the

programme is completed.

If you do not press any button for 10

minutes, the machine will switch to OFF

mode. Display and all indicators are turned

off.

Completed programme steps will be dis-

played if you press On/Off button.

6.15 HomeWhiz Feature and Remote

Control Function

HomeWhiz enables you to control your

washing machine by using your smart appli-

ance and get information about the status of

the machine. With HomeWhiz application,

you can use your smart appliance to perform

various operations on the machine. Further-

more, you can use some features only with

HomeWhiz function.

In order to use the Bluetooth feature of your

machine, you must download HomeWhiz

application from the application store of your

smart appliance.

Make sure your smart appliance is connec-

ted to the internet to install the application.

If you are using the application for the first

time, please follow the instructions on the

screen to complete your user account regis-

tration. Once the registration procedure is

complete, you can use all products with the

HomeWhiz feature in your house on this ac-

count.

You can touch the “Appliances” tab in the

HomeWhiz application to view appliances

paired with your account. Following the in-

stallation of the application, HomeWhiz func-

tion enables the washing machine to send

you instant notifications via your smart appli-

ance.

In order to use the HomeWhiz func-

tion, the application must be in-

stalled on your smart appliance, and

your washing machine must be

paired with your smart appliance via

Bluetooth. If your washing machine

is not paired to your smart device it

works as an appliance which does

not have a HomeWhiz feature.

Your product will operate as paired

to your smart device via bluetooth.

The controls made by means of the

application will be enabled through

this pairing. Therefore the bluetooth

signal strength between the appli-

ance and the smart device must be

adequate.

Please visit www.homewhiz.com to see

the Android and iOS versions sup-

ported by the HomeWhiz applica-

tion.

All the safety measures described in

"GENERAL SAFETY INSTRUC-

TIONS" section of your user manual

apply to the remote operation

through HomeWhiz function as well

6.15.1 HomeWhiz Setup

In order run the application, a connection

must be established between your appliance

and HomeWhiz application. In order to es-

tablish this connection, you must follow the

steps given below for the setup process on

both your appliance and the HomeWhiz Ap-

plication.

a. If you are adding a device for the first

time, touch “Appliances” tab on the

HomeWhiz Application. Select “ADD AP-

PLIANCE” (touch here for setting up a

new appliance) button in the upper right

EN / 34

corner. Perform the setup by following

both the steps below and the steps in the

HomeWhiz Application.

b. To start the setup, make sure that your

machine is turned off. Press and hold the

Temperature button and the Remote

Control Function button simultaneously

for 3 seconds to switch your machine to

HomeWhiz setup mode.

c. When the appliance is in HomeWhiz

setup mode, you will see an animation on

the display and the bluetooth icon will

flash until your machine gets paired with

smart device. Only programme knob will

be active in this mode. Other buttons will

be inactive.

d. Follow the instructions in display of

HomeWhiz application.

e. Wait until the installation is complete.

Once the setup is completed, give your

washing machine a name. Now, you can

tap and see the product you have added

in the HomeWhiz Aplication.

If you cannot successfully perform

the setup within 5 minutes, your

washing machine will turn off auto-

matically In this case, you will have

to start over the setup procedure. If

the problem persists contact the Au-

thorised Service Agent.

You can use your washing machine

with more than one smart appliance.

In order to do this, download the

HomeWhiz application to the other

smart appliance. When you launch

the application, you must log into the

account you previously created and

paired with your washing machine.

Otherwise, please read "Setting up a

washing machine that is connected

to someone else's account".

You need internet connection on

your smart device to proceed with

HomeWhiz setup. Otherwise, the

HomeWhiz application will not let

you finish the setup procedure suc-

cessfully. Please contact your inter-

net service provider if you are having

problems with your internet connec-

tion

EN / 35

HomeWhiz Application may require

you to type the product number

shown on the product label. You can

find the product label inside of the

appliance door. The product number

is located on this label.

6.15.2 Setting up a Washing Ma-

chine Connected to

Someone Else's Account

If the washing machine that you want to use

has been previously registered to the system

with someone else's account, you need to

establish a new connection between your

HomeWhiz App and the appliance.

a. Download HomeWhiz Application on the

new smart device you want to use.

b. Create a new account and log in to this

account on the HomeWhiz app.

c. Follow the steps described in HomeWhiz

Setup (HomeWhiz Setup) and proceed

with the setup procedure.

Since the HomeWhiz Feature and

Remote Control function on your ap-

pliance is operated via pairing using

Bluetooth technology only one

Homewhiz application can operate it

at a time.

6.15.3 Remote Control Function

and Using It

Bluetooth is automatically turned on after

setting up HomeWhiz. To activate or deac-

tivate the Bluetooth connection, please see

Bluetooth 3’’’.

If you turn off and on your machine while

bluetooth is active, it will automatically re-

connect. In cases such as paired device go-

ing off the range, bluetooth will automatically

turn off. For this reason, you will need to turn

on the bluetooth again if you want to use the

Remote Control function.

You can check the bluetooth symbol on the

display to track your connection status. If the

symbol is continuously on, you have

bluetooth connection. If the symbol is flash-

ing, the product is trying to connect. If the

symbol is off, it means you are not connec-

ted.

If the Bluetooth connection is turned

on in your product, then the Remote

Control function can be selected.

If the Remote Control function can-

not be selected, check the connec-

tion status. If the connection cannot

be established, repeat the initial

setup settings on the appliance.

NOTICE: For safety reasons, the

product’s door will remain locked

while the Remote Control function is

enabled, independently of the oper-

ating mode. If you want to open the

door of the product, you will need to

turn the programme selection knob

or press the remote control key to

deactivate the remote control func-

tion.

If you want to control your washing machine

remotely, you need to activate the Remote

Control function by pressing the Remote

Control button while the programme knob is

in the Download Programme/Remote Con-

trol position button on the control panel of

your washing machine after closing the front

EN / 36

door. Once access is established to the

product, you will see a screen similar to the

one below.

When the Remote Control is on, you can

only manage, turn-off and status follow-up

operations through your washing machine.

And all functions except child lock can be

managed through the application.

You can monitor from the function indicator

on the button whether the Remote Control

function is on or off.

If the Remote Control function is off, all oper-

ations are performed over the machine, only

the performance of status follow-up is al-

lowed over the application.

If the Remote Start function cannot be

turned on, you will hear a warning sound

when you press the button. This may be ex-

perienced if the appliance is turned on and

there is no appliance paired with Bluetooth.

As an example for these cases; the

Bluetooth setting is turned off or the product

cover is open.

When you activate this function in the wash-

ing machine, this function remains active ex-

cept under certain circumstances and allows

you to control your washing machine re-

motely via Bluetooth.

Under certain conditions, it is automatically

disabled for safety reasons:

• When your machine's power is cut.

• When the program button is turned and a

different program is selected or the appli-

ance is turned off.

6.15.4 Troubleshooting

If you are having trouble on controlling or

connecting, apply the following steps. Ob-

serve whether the problem persists or not

after the action you have performed.

a. Check whether your smart device is con-

nected to the relevant home network.

b. Restart the product application.

c. Turn bluetooth off and then on via user

control panel.

d. If the connection cannot be established

with the above processes, repeat the ini-

tial set-up settings on the washing ma-

chine.

If the problem persists, consult an Author-

ised Service Agent.

7 Maintenance and Cleaning

Please read the “Safety Instructions”

section first!

Service life of your product extends and fre-

quently experienced problems will be re-

duced if it is cleaned at regular intervals.

7.1 Cleaning the Detergent Drawer

Clean the detergent drawer at regular inter-

vals (once every 4 to 5 wash) as mentioned

below to prevent accumulation of powder

detergent.

Clean the syphon if excess amounts of water

and fabric softener mixture remains in the

softener compartment.

a. Press the marked part of the syphon

within the softener compartment and

then pull the drawer towards yourself to

take it out.

b. Lift and remove the syphon from behind

as shown.

EN / 37

c. Rinse drawer and syphon in the sink with

plenty of warm water. Use gloves or suit-

able brush to prevent contact of residues

in the drawer with your skin.

d. Firmly fit the syphon and the drawer back

after cleaning.

7.2 Cleaning the Loading Door and

the Drum

For products with drum cleaning pro-

gramme, please see the Operating the

product section.

Repeat Drum Cleaning process in

every 2 months.

NOTICE: Use an anti-limescale suit-

able for the washing machines.

After every washing make sure that no for-

eign substance is left in the product.

If the holes on the door gasket shown in the

figure is blocked, open the holes using a

toothpick.

Foreign metal substances will cause rust

stains in the drum. Clean the stains on the

drum surface by using cleaning agents for

stainless steel.

Never use steel wool or wire wool. These will

damage the painted, chrome coated and

plastic surfaces.

We recommend you to wipe the door gasket

with a dry and clean cloth at the end of the

programme. This will remove residues on the

door gasket in your machine and prevent

formation of malodours.

7.3 Cleaning the Body and Control

Panel

Wipe the body of the product with soapy

water or non-corrosive mild gel detergents

as necessary, and dry with a soft cloth.

Use only a soft and damp cloth to clean the

control panel. Do not use cleaning products

that contain bleach

7.4 Cleaning the Water Intake Fil-

ters

There is a filter at the end of each water in-

take valve at the rear of the product and also

at the end of each water intake hose where

they are connected to the tap. These filters

prevent foreign substances and dirt in the

water to enter the product. Filters should be

cleaned if they are dirty.

a. Close the taps.

b. Remove the nuts of the water intake

hoses to access the filters on the water

intake valves and clean them with an ap-

propriate brush. If the filters are too dirty,

remove them from their places with a pli-

ers and clean in this way.

c. Take out the filters on the flat ends of the

water intake hoses together with the gas-

kets and clean thoroughly under running

water.

d. Replace the gaskets and filters carefully

and tighten their nuts by hand.

7.5 Draining Remaining Water and

Cleaning the Pump Filter

The filter system in your product prevents

solid items such as buttons, coins and fabric

fibres clogging the pump impeller during

draining of washing water. Thus, the water

will be drained without any problem and the

service life of the pump will extend.

If the product fails to drain water inside it, the

pump filter is clogged. Filter must be cleaned

whenever it is clogged or in every 3 months.

Water must be drained off first to clean the

pump filter.

EN / 38

In addition, prior to transporting the product

(e.g., when moving to another house) water

should be drained completely.

NOTICE:

Foreign substances left in the pump

filter may damage your product or

may cause noise problem.

In regions where freezing is possible,

the tap must be closed, system

hose must be removed and the wa-

ter inside the product must be

drained when the product is not in

use.

After each use, turn off the tap to

which the mains hose is connected.

In order to clean the dirty filter and drain

the water:

a. Unplug the product to cut off the supply

power.

Temperature of the water inside the

product may rise up to 90 ºC. To

avoid the risk of scalding, clean the

filter after the water inside the

product is cooled down.

b. Open the filter cover.

c. Follow the below procedures in order to

drain water.

If the product has an emergency water

draining hose, in order to drain the wa-

ter:

• Pull the emergency draining hose out of its

seat.

• Place the end of the hose in a large con-

tainer. Drain the water into the container

by pulling out the plug at the end of the

hose. When the container is filled, close

the end of the hose with the plug. Drain all

water by repeating the procedure spe-

cified above after draining the container.

• When the water drain is finished, close the

end with the plug again and fix the hose in

its place.

• Unscrew the pump filter.

a. Clean any residues inside the filter as well

as fibres, if any, around the pump im-

peller region.

b. Replace the filter.

c. If the filter cap is composed of two

pieces, close the filter cap by pressing on

the tab. If it is one piece, seat the tabs in

the lower part into their places first, and

then press the upper part to close.

8 Troubleshooting

Please read the “Safety Instructions”

section first!

Programmes do not start after the load-

ing door is closed.

• Start / Pause / Cancel button is not

pressed. >>> Press Start / Pause / Cancel

button.

• It may be difficult to close the loading door

in case of excessive loading. >>> Reduce

the amount of laundry and make sure that

the loading door is closed properly.

Programme cannot be started or selec-

ted.

• The product has switched to self-protec-

tion mode due to a supply problem (line

voltage, water pressure, etc.). >>> De-

EN / 39

pending on the product model, select an-

other program by turning the Program Se-

lection button or pressing and holding the

On/Off button for 3 seconds to cancel the

program. Previous programme will be can-

celled. See Cancelling the Programme

[}32]

Water inside the product.

• Some water has remained in the product

due to the quality control processes in the

production. >>> This is not a failure; water

is not harmful to the product.

The product does not take water in.

• Tap is turned off. >>> Turn on the taps.

• Water inlet hose is bent. >>> Flatten the

hose.

• Water inlet filter is clogged. >>> Clean the

filter.

• Loading door is not closed. >>> Close the

door.

The product does not drain water.

• Water drain hose is clogged or twisted.

>>> Clean or flatten the hose.

• Pump filter is clogged. >>> Clean the

pump filter.

Product vibrates or makes noise.

• Product is standing unbalanced. >>> Ad-

just the stands to balance the product.

• A hard substance has entered into the

pump filter. >>> Clean the pump filter.

• Transportation safety bolts are not re-

moved. >>> Remove the transportation

safety bolts.

• Laundry quantity in the product is too little.

>>> Add more laundry to the product.

• Excessive laundry is loaded in the product.

>>> Take out some of the laundry from

the product or distribute the load by hand

to balance it homogeneously in the

product.

• Product is leaning on a rigid item. >>>

Make sure that the product is not leaning

on anything.

There is water leaking from the bottom

of the product.

• Water drain hose is clogged or twisted.

>>> Clean or flatten the hose.

• Pump filter is clogged. >>> Clean the

pump filter.

Product stopped shortly after the pro-

gramme started.

• Machine has stopped temporarily due to

low voltage. >>> Product will resume run-

ning when the voltage restores to the nor-

mal level.

Product directly drains the water it

takes in.

• Draining hose is not at adequate height.

>>> Connect the water draining hose as

described in the user manual.

No water can be seen in the product

during washing.

• Water is inside the invisible part of the

product. >>> This is not a failure.

Loading door cannot be opened.

• Loading door lock is activated because of

the water level in the product. >>> Drain

the water by running the Pump or Spin

programme.

• Product is heating up the water or it is at

the spinning cycle. >>> Wait until the pro-

gramme completes.

• Loading door may be stuck because of

the pressure it is subjected to. >>> Grab

the handle and push and pull the loading

door to release and open it.

• If there is no power, loading door of the

product will not open. >>> To open the

loading door, open the pump filter cap and

pull down the emergency handle posi-

tioned at the rear side of the said cap. See

Loading Door Lock [}31]

Washing takes longer than specified in

the user manual. (*)

• Water pressure is low. >>> Product waits

until taking in adequate amount of water to

prevent poor washing quality due to the

decreased amount of water. Therefore, the

washing time extends.

• Voltage is low. >>> Washing time is pro-

longed to avoid poor washing results

when the supply voltage is low.

EN / 40

• Input temperature of water is low. >>> Re-

quired time to heat up the water extends

in cold seasons. Also, washing time can

be lengthened to avoid poor washing res-

ults.

• Number of rinses and/or amount of rinsing

water have increased. >>> Product in-

creases the amount of rinsing water when

good rinsing is needed and adds an extra

rinsing step if necessary.

• Excessive foam has occurred and auto-

matic foam absorption system has been

activated due to too much detergent us-

age. >>> Use recommended amount of

detergent.

Programme duration does not count-

down. (On models with display) (*)

• Timer may stop during water intake. >>>

Timer indicator will not countdown until the

product takes in adequate amount of wa-

ter. The product will wait until there is suffi-

cient amount of water to avoid poor wash-

ing results due to lack of water. Timer in-

dicator will resume countdown after this.

• Timer may stop during heating step. >>>

Timer indicator will not countdown until the

product reaches the selected temperature.

• Timer may stop during spinning step. >>>

Automatic unbalanced load detection sys-

tem is activated due to the unbalanced

distribution of the laundry in the product.

Programme duration does not count-

down. (*)

• There is unbalanced load in the product.

>>> Automatic unbalanced load detection

system is activated due to the unbalanced

distribution of the laundry in the product.

Product does not switch to spinning

step. (*)

• There is unbalanced load in the product.

>>> Automatic unbalanced load detection

system is activated due to the unbalanced

distribution of the laundry in the product.

• The product will not spin if water is not

drained completely. >>> Check the filter

and the draining hose.

• Excessive foam has occurred and auto-

matic foam absorption system has been

activated due to too much detergent us-

age. >>> Use recommended amount of

detergent.

Washing performance is poor: Laundry

turns gray. (**)

• Insufficient amount of detergent has been

used over a long period of time. >>> Use

the recommended amount of detergent

appropriate for water hardness and the

laundry.

• Washing has been made at low temperat-

ures for a long time. >>> Select the proper

temperature for the laundry to be washed.

• Insufficient amount of detergent is used

with hard water. >>> Using insufficient

amount of detergent with hard water

causes the soil to stick on the cloth and

this turns the cloth into gray in time. It is

difficult to eliminate graying once it hap-

pens. Use the recommended amount of

detergent appropriate for water hardness

and the laundry.

• Excessive amount of detergent is used.

>>> Use the recommended amount of de-

tergent appropriate for water hardness

and the laundry.

Washing performance is poor: Stains

persist or the laundry is not whitened.

(**)

• Insufficient amount of detergent is used.

>>> Use the recommended amount of de-

tergent appropriate for water hardness

and the laundry.

• Excessive laundry is loaded in. >>> Do not

load the product in excess. Load with

amounts recommended in the "Pro-

gramme and consumption table".

• Wrong programme and temperature were

selected. >>> Select the proper pro-

gramme and temperature for the laundry

to be washed.

• Wrong type of detergent is used. >>> Use

original detergent appropriate for the

product.

EN / 41

• Excessive amount of detergent is used.

>>> Put the detergent in the correct com-

partment. Do not mix the bleaching agent

and the detergent with each other.

Washing performance is poor: Oily

stains appeared on the laundry. (**)

• Regular drum cleaning is not applied. >>>

Clean the drum regularly. For this proced-

ure, see Cleaning the Loading Door and

the Drum [}37]

Washing performance is poor: Clothes

smell unpleasantly. (**)

• Odours and bacteria layers are formed on

the drum as a result of continuous wash-

ing at lower temperatures and/or in short

programmes. >>> Leave the detergent

drawer as well as the loading door of the

product ajar after each washing. Thus, a

humid environment favourable for bacteria

cannot occur in the machine

Colour of the clothes faded. (**)

• Excessive laundry was loaded in. >>> Do

not load the product in excess.

• Detergent in use is damp. >>> Keep de-

tergents closed in an environment free of

humidity and do not expose them to ex-

cessive temperatures.

• A higher temperature was selected. >>>

Select the proper programme and temper-

ature according to the type and soiling de-

gree of the laundry.

Washing machine does not rinse well.

• The amount, brand and storage conditions

of the detergent used are inappropriate.

>>> Use a detergent appropriate for the

washing machine and your laundry. Keep

detergents closed in an environment free

of humidity and do not expose them to ex-

cessive temperatures.

• Detergent was put in the wrong compart-

ment. >>> If detergent is put in the pre-

wash compartment although prewash

cycle is not selected, the product can take

this detergent during rinsing or softener

step. Put the detergent in the correct

compartment.

• Pump filter is clogged. >>> Check the fil-

ter.

• Draining hose is folded. >>> Check the

drain hose.

Laundry became stiff after washing. (**)

• Insufficient amount of detergent is used.

>>> Using insufficient amount of detergent

for the water hardness can cause the

laundry to become stiff in time. Use appro-

priate amount of detergent according to

the water hardness.

• Detergent was put in the wrong compart-

ment. >>> If detergent is put in the pre-

wash compartment although prewash

cycle is not selected, the product can take

this detergent during rinsing or softener

step. Put the detergent in the correct

compartment.

• Detergent was mixed with the softener.

>>> Do not mix the softener with deter-

gent. Wash and clean the drawer with hot

water.

Laundry does not smell like the

softener. (**)

• Detergent was put in the wrong compart-

ment. >>> If detergent is put in the pre-

wash compartment although prewash

cycle is not selected product, the can take

this detergent during rinsing or softener

step. Wash and clean the drawer with hot

water. Put the detergent in the correct

compartment.

• Detergent was mixed with the softener.

>>> Do not mix the softener with deter-

gent. Wash and clean the drawer with hot

water.

Detergent residue in the detergent

drawer. (**)

• Detergent was put in wet drawer. >>> Dry

the detergent drawer before putting in de-

tergent.

• Detergent has gotten damp. >>> Keep

detergents closed in an environment free

of humidity and do not expose them to ex-

cessive temperatures.

• Water pressure is low. >>> Check the wa-

ter pressure.

EN / 42

• The detergent in the main wash compart-

ment got wet while taking in the prewash

water. Holes of the detergent compart-

ment are blocked. >>> Check the holes

and clean if they are clogged.

• There is a problem with the detergent

drawer valves. >>> Call the Authorised

Service Agent.

• Detergent was mixed with the softener.

>>> Do not mix the softener with deter-

gent. Wash and clean the drawer with hot

water.

• Regular drum cleaning is not applied. >>>

Clean the drum regularly. For this proced-

ure, see Cleaning the Loading Door and

the Drum [}37]

Too much foam forms inside the

product. (**)

• Improper detergents for the washing ma-

chine is used. >>> Use detergents appro-

priate for the washing machine.

• Excessive amount of detergent is used.

>>> Use only sufficient amount of deter-

gent.

• Detergent was stored under improper

conditions. >>> Store detergent in a

closed and dry location. Do not store in

excessively hot places.

• Some meshed laundry such as tulle may

foam too much because of their texture.

>>> Use smaller amounts of detergent for

this type of item.

• Detergent was put in the wrong compart-

ment. >>> Make sure you place the de-

tergent in the appropriate compartment.

• Softener is being taken early by the

product. >>> There may be problem in the

valves or in the detergent drawer. Call the

Authorised Service Agent.

Foam is overflowing from the detergent

drawer.

• Too much detergent is used. >>> Mix 1

tablespoonful softener and ½ l water and

pour into the main wash compartment of

the detergent drawer. >>> Put detergent

into the product suitable for the pro-

grammes and maximum loads indicated in

the “Programme and consumption table”.

When you use additional chemicals (stain

removers, bleaches and etc.), reduce the

amount of detergent.

Laundry remains wet at the end of the

programme. (*)

• Excessive foam has occurred and auto-

matic foam absorption system has been

activated due to too much detergent us-

age. >>> Use recommended amount of

detergent.

(*) The product does not switch to spinning

step when the laundry is not evenly distrib-

uted in the drum to prevent any damage to

the product and to its surrounding environ-

ment. Laundry should be rearranged and re-

spun.

(**) Regular drum cleaning is not applied.

Clean the drum regularly. See Cleaning the

Loading Door and the Drum [}37]

If you cannot eliminate the problem

although you follow the instructions

in this section, consult your dealer or

the Authorised Service Agent. Never

try to repair a nonfunctional product

yourself.

Check the HomeWhiz section for the

relevant troubleshooting information.

9 DISCLAIMER / WARNING

Some (simple) failures can be adequately

handled by the end-user without any safety

issue or unsafe use arising, provided that

they are carried out within the limits and in

accordance with the following instructions

(see the “Self-Repair” section).

Therefore, unless otherwise authorized in the

“Self-Repair” section below, repairs shall be

addressed to registered professional re-

pairers in order to avoid safety issues. A re-

gistered professional repairer is a profes-

sional repairer that has been granted access

EN / 43

to the instructions and spare parts list of this

product by the manufacturer according to

the methods described in legislative acts

pursuant to Directive 2009/125/EC.

However, only the service agent (i.e. au-

thorized professional repairers) that you

can reach through the phone number

given in the user manual/warranty card

or through your authorized dealer may

provide service under the guarantee

terms. Therefore, please be advised that

repairs by professional repairers (who

are not authorized by Beko ) shall void

the guarantee.

Self-Repair

Self-repair can be done by the end-user with

regard to the following spare parts: door,

door hinge and seals, other seals, door lock-

ing assembly and plastic peripherals such as

detergent dispensers (an updated list is also

available in support.beko.com as of 1st of

March 2021)

Moreover, to ensure product safety and to

prevent risk of serious injury, the mentioned

self-repair shall be done following the in-

structions in the user manual for self-repair

or which are available in support.beko.com

For your safety, unplug the product before

attempting any self-repair.

Repair and repair attempts by end-users for

parts not included in such list and/or not fol-

lowing the instructions in the user manuals

for self-repair or which are available in sup-

port.beko.com , might give raise to safety is-

sues not attributable to support.beko.com ,

and will void the warranty of the product.

Therefore, it is highly recommended that

end-users refrain from the attempt to carry

out repairs falling outside the mentioned list

of spare parts, contacting in such cases au-

thorized professional repairers or registered

professional repairers. On the contrary, such

attempts by end-users may cause safety is-

sues and damage the product and sub-

sequently cause fire, flood, electrocution and

serious personal injury to occur.

By way of example, but not limited to, the

following repairs must be addressed to au-

thorized professional repairers or registered

professional repairers: motor, pump as-

sembly, main board, motor board, display

board, heaters etc.

The manufacturer/seller cannot be held liable

in any case where end-users do not comply

with the above

The spare part availability of the washing

machine or washer-dryer that you purchased

is 10 years. During this period, original spare

parts will be available to operate the washing

machine or washer-dryer properly.

EN / 44

BEKO UK AND ROI STANDARD MANUFACTURER GUARANTEE

TERMS AND CONDITIONS

Your new Beko product is guaranteed against faulty materials, defective components or man-

ufacturing defects.

The standard guarantee starts from the date of original purchase of the product and lasts for a period of

twelve (12) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in

writing.

If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of ori-

ginal purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manu-

facturer”) agrees to extend the guarantee for the product in writing.

If you have any questions about the guarantee on your product (including how long it is valid),

please contact your retailer or our Customer Service Team on 0333 207 9710 (UK and North-

ern Ireland) or 01 862 3411 (Republic of Ireland)

This guarantee does not in any way diminish or affect your statutory rights in connection with

the product. This guarantee is in addition to your statutory rights as a consumer. If you have

any questions about these rights, please contact the retailer from which you purchased the

product. In certain circumstances, it is possible that your statutory rights may offer additional

or higher levels of protection than those offered under the terms of this guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials, defective components or

manufacturing defects.

• Functional replacement parts to repair a product.

• The costs of a Beko plc Authorised Service Representative or Approved Engineer (together

the “Service Representatives”) to carry out the repair.

What is not covered?

• Transit and delivery damage.

• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.

• Accessories and/or consumable items including but not limited to ice trays, scrapers, cut-

lery baskets, filters and lightbulbs.

• Repairs necessary as a direct or indirect result of:

– Accidental damage, misuse or abuse of a product.

– An attempted repair of a product by anyone other than a Service Representative.

– Installation or use of a product where such installation or use fails to meet the require-

ments contained in this guarantee or the User Instructions Booklet.

• Repairs to a product operated at any time on commercial or non-residential household

premises (unless we have previously agreed to the installation environment).

This guarantee is limited to the cost of repairing the product. To the extent permitted by law,

the Manufacturer does not accept and will not be held liable for any financial loss incurred in

connection with the failure of any product to operate in accordance with the expected stand-

ards. Such financial loss includes but is not limited to loss arising from:

• Time taken off work.

• Damaged food, clothing or other items.

• Meals taken at restaurants or from takeaways.

• General compensation for inconvenience.

Important Notes

1. Your product is designed and built for domestic household use only.

EN / 45

2. The guarantee will automatically be void if the product is installed or is used in commer-

cial or non-residential domestic household premises, unless we have previously agreed

to the installation environment.

3. The product must be correctly installed, located and operated in accordance with the in-

structions contained in the User Instructions Booklet provided with your product.

4. Professional installation by a qualified electrical domestic appliance installer is recommen-

ded for all Washing Machines, Dishwashers and Electric Cookers (as incorrect installation

may result in you having to pay for the cost of repairing the product).

5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for

Republic of Ireland) registered gas installer.

6. This guarantee is given in respect of products purchased and used within the United

Kingdom and the Republic of Ireland.

7. This guarantee is effective from the initial date of purchase of a new product from an au-

thorised retailer and will be void if the product is resold.

8. This guarantee does not apply to graded sales (where the product is purchased as a

“second”).

9. Possession of a copy of these terms and conditions does not necessarily mean that a

product has the benefit of this guarantee. If you have any questions, please call our Cus-

tomer Service Team on the number set out above.

10. The Manufacturer reserves the right to terminate the guarantee if its staff or representat-

ives are subjected to physical or verbal abuse in the course of carrying out their duties.

11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis

only.

Does Beko offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, re-

place your product with a new product instead of carrying out a repair. Where a replacement

is offered, this would normally be an identical model but when this is not possible, a model of

similar specification will be provided. Subject to agreement, the Manufacturer will cover the

costs and arrange for the delivery of the new product and for the return of the old product.

Any costs related to disconnecting the faulty product and installing the replacement product

will not be borne by the Manufacturer unless previously agreed to in writing. The original guar-

antee will continue to apply to the replacement product; the new product will not come with a

new guarantee.

When will the repair take place?

Our Service Representatives work Monday to Friday 9.00am to 5.00pm. Appointments out-

side these hours may be possible at the sole discretion of the Manufacturer but cannot be

guaranteed. Whilst our Service Representatives will endeavour to minimize inconvenience and

to meet requests for specific timed appointments, this cannot be guaranteed. We will not be

liable for delays or if it is unable to carry out a repair because a convenient appointment can-

not be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Service Representative that your product is

covered by this guarantee with a proof of purchase. The Manufacturer reserves the right to

charge for the reasonable cost of any service call if:

• You cannot provide evidence that your product is covered by this guarantee.

• Where a service call has been made and the Service Representative finds that there is no

fault with your product.

EN / 46

• That your product has not been installed or operated in accordance with the User Instruc-

tions Booklet.

• That the fault was caused by something other than faulty materials, defective components

or manufacturing defects.

• For missed appointments.

Payment of these costs are due immediately upon the Service Representative providing you

with an invoice. The Manufacturer reserves the right to terminate the guarantee if you fail to

pay the costs for the service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be governed by English law

and subject to the exclusive jurisdiction of the English Courts, save where you live in another

part of the United Kingdom, in which case the governing law and exclusive jurisdiction of the

courts of that country will apply.

If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and

the Irish courts will have exclusive jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hert-

fordshire. WD18 8QU.

Beko plc is registered in England and Wales with company registration number 02415578.

BEKO UK AND ROI BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS

If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by

completing the online registration form, then the standard 12 month guarantee will be extended to 24

months, under the same terms and conditions as detailed in our Standard Guarantee Terms and Condi-

tions.

BEKO UK AND ROI PARTS GUARANTEE TERMS AND CONDITIONS

This 10 year parts guarantee relates to Beko products.

To confirm if your Beko appliance has our 10-year parts guarantee you can visit our website

at beko.co.uk/guarantee-terms or telephone our registrations team on 0800 497 0732.

The Parts guarantee terms and conditions are in addition to our Standard guarantee terms

and conditions detailed in the previous section.

In order to activate the 10 year parts guarantee you MUST register the appliance within 90 days of the ori-

ginal purchase date. You can register by visiting our websites. For UK customer visit beko.co.uk/register or

phone 0800 497 0732. For ROI customers visit beko.ie/register or phone 1800 911 690. Our Beko branded

appliances carry FREE replacement parts for the first 10 years, provided they are fitted by our Service Rep-

resentatives, at the applicable labour charge.

Beko free standing appliances come with a 12 month parts and labour guarantee as stand-

ard.

Beko built-in, integrated appliances or American fridge freezers come with a 12 month parts

and labour guarantee as standard. This is extended to 24 months, free of charge, upon regis-

tration of the appliance. When you register your appliance for additional guarantee, you will

automatically activate the 10 year parts guarantee. You do not need to register twice.

To make a claim against your Beko Parts Guarantee (the “Guarantee”), all customer and

product details must be registered with Beko plc using the procedure outlined below:

1. This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appli-

ances or American fridge freezers) guarantee is only effective after the expiration of the

standard manufacturer’s guarantee.

2. It is only valid for certain models of Beko branded products serviced or repaired by Beko

plc Authorised Service Representative and Own Engineers (the “Service Representative”)

and does not cover any labour charge or any:

EN / 47

a. Components including but not limited to cabinet or appearance parts, control knobs,

flaps and handles.

b. Accessories and/or consumable items including but not limited to ice trays, scrapers,

cutlery baskets, filters and light bulbs.

3. To activate your guarantee, you MUST register your appliance within 90 days of the ori-

ginal purchase date, For UK customers, visit beko.co.uk/register or phone 0800 497

0732. For ROI customers visit beko.ie/register or phone 1800 911 690.

4. Registrations made after 90 days of the original purchase date, may be required to pay

an additional fee to activate the 10 year free parts guarantee.

5. Any repair must be carried out by a Service Representative and booked directly with

Beko plc.

6. Labour for the repair is not included in this guarantee and is chargeable at the time of

booking a repair.

7. The repair is guaranteed for 12 months for the same defect.

8. In the unlikely event that the appliance is beyond economical repair we may at the sole

discretion of Beko plc offer you an appliance at a reduced price. Our call out fee will still

apply.

9. If the fault can’t be identified and the appliance is functioning normally a call out fee will

apply.

10. The guarantee is not transferable and cannot be exchanged for cash.

11. There are no alternative or additional offers to this guarantee.

12. The guarantee is exclusive of the manufacturer’s standard guarantee.

13. All repair pricing can be found here beko.co.uk/guarantee-terms (UK & ROI). Alternatively

contact our Customer Services Team for further information.

14. All prices are subject to change without notice.

15. The Terms and Conditions shown above are in addition to the standard terms and condi-

tions of your product guarantee. Please read and refer to such Terms and Conditions

when making any claim.

16. We may use the information you provide for marketing purposes and to analyse your pur-

chasing preferences. We may keep your information for a reasonable period for these

purposes in accordance with the applicable Data Protection Laws and General Data Pro-

tection Regulations (GDPR). You can opt into this service during the registration process.

Further details are available at beko.co.uk/cookie-and-privacy-policy

17. These Terms and Conditions are governed by the laws of England and Wales; manufac-

turer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU. Company Re-

gistration Number: 02415578.

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe place; you will

need to have this documentation available should the product require attention under guaran-

tee.

Please take a few moments to complete the details below, as you will need this information when you call us, or to use

our online services. For help please visit beko.co.uk/support/model-finder

• The product model number is printed on the Operating Instruction Booklet / User guide

• The product model and serial number is printed on the Rating Label affixed to the appli-

ance.

• The Retailer (Purchased from) and Date of purchase will be printed on your purchase re-

ceipt or other proof of purchase paperwork

EN / 48

Recording of these details alone will not count as proof of purchase. A valid proof of purchase

is required for requesting service under guarantee.

Model number Serial number Purchased from Date of purchase

For service under guarantee or for product advice please call our Customer Service

Team

Before requesting service please check the troubleshooting guide in the Operating Instruc-

tions booklet or our video support found beko.co.uk/support/how-to-guides, as a charge

may be levied where no fault is found, even though your product may still be under guaran-

tee.

After arranging a service visit please ensure the area around the product must be easily ac-

cessible to the Service Representative, without the need for cabinets or furniture to be re-

moved or moved.

It is your responsibility to ensure our Service Representatives have a clean and safe environ-

ment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you will be required to provide it prior

to booking a service visit

UK Mainland & Northern Ireland:

0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01

or 02 and are charged at the basic rate. Calls from landlines and mobiles are included in free

call packages but please check with your telephone service provider for exact call charges.

Republic of Ireland:

01 862 3411

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within

the extended guarantee agreement document, otherwise please call us using the appropriate

number above, where service can be obtained at a charge.

If you do not have any extended guarantee you can call the Customer Services Team for UK

customers on 0330 123 1750 and ROI customers on 01 862 3411

Send us a secure message through our online contact us form. Please visit our website, click

quired details and click send message.

Product registrations

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit

beko.ie/register.