Beko CRFG1552W User Manual
Displayed below is the user manual for CRFG1552W by Beko which is a product in the Fridge-Freezers category. This manual has pages.
Related Manuals
EN
CCFM1552W
CRFG1552W
CXFG1552W
Please read this user manual first!
Dear Customer,
We hope that your product, which has been produced in modern plants and
checked under the most meticulous quality control procedures, will provide
effective service.
Therefore, read this entire user manual carefully before using the product and
keep it as a reference. If you handover the product to someone else, give the
user manual as well.
The user manual will help you use the product in a fast and safe way.
• Read the manual before installing and operating the product.
• Make sure you read the safety instructions.
• Keep the manual in an easily accessible place as you may need it later.
• Read the other documents given with the product.
Remember that this user manual is also applicable for several other models.
Differences between models will be identified in the manual.
Explanation of symbols
Throughout this user manual the following symbols are used:
CImportant information or useful tips.
AWarning against dangerous conditions for life and property.
BWarning against electric voltage.
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3
1 Your refrigerator 4
2 Warnings 5
Electrical requirements ........................... 7
Warning! This appliance must be
earthed .......................................................... 7
Energy saving tips .....................................8
Compliance with WEEE Directive and
Disposing of the Waste Product: .......9
Compliance with rohs directive: .........9
Package information ................................9
3 Installation 10
Electrical connection ............................. 11
Disposing of the packaging ................. 11
Disposing of your old refrigerator .... 11
Placing and Installation.........................12
Adjusting the legs ..................................12
Changing the illumination lamp .......12
Reversing the doors ...............................13
CONTENTS
4 Preparation 14
5 Using your refrigerator 15
Temperature Control And
Adjustment ................................................15
Thermostat setting button .................15
Defrosting ..................................................16
Cooling ........................................................16
Placing the food ......................................16
6 Maintenance and
cleaning 17
Protection of plastic surfaces ...........17
7 Troubleshooting 18
8 How To Obtain Service 22
9 Guarantee Details 23
EN
4
C Figures that take place in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in the
product you have purchased, then it is valid for other models.
1 Your refrigerator
1
2
4
5
5
6
7
8
9
10
12
11
3
1. Temperature setting knob
2. Cabinet shelves
3. Defrost water collection channel
-Drain tube
4. Salad crisper
5. Frozen food storage drawers
6. Adjustable feet
7. Door shelves
8. Egg tray
9. Bottle shelf
10. Fan
11. Fridge compartment
12. Freezer compartment
Congratulations on your choice a Beko quality Appliance which has been
designed to give you service for many years.
EN
5
2 Warnings
• Do not connect your
appliance to the
electricity supply until
all packing and transit
protectors have been
removed.
• If transported
horizontally leave to
stand upright for at
least 4 hours before
switching on to allow
compressor oil to settle
• If you are discarding an
old refrigerator with a
lock or latch fitted to the
door, disable the lock/
latch, ensure that it is
left in a safe condition to
prevent the entrapment
of young children.
• This fridge/freezer
must only be used for its
intended purpose i.e the
storing and freezing of
edible foodstuff.
• Do not dispose of the
appliance on a fire.
At Beko, the care
and protection of our
environment is an
ongoing commitment.
This appliance which is
among the latest range
introduced is particularly
environment friendly.
Your appliance
contains non CFC / HFC
natural substances
in the cooling system
(Called R600a) and
in the insulation
(Called cyclopentane)
which are potentially
flammable if exposed
to fire. Therefore, take
care not to damage,
the cooling circuit /
pipes of the appliance
in transportation
and in use. In case of
damage do not expose
the appliance to fire
or potential ignition
source and immediately
ventilate the room
where the appliance is
situated.
• We suggest you contact
your local authority for
disposal information
and facilities available.
• See Installation
Instructions on page
11 for information on
suitable location.
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6
• To obtain the best
possible performance
and trouble free
operation from your
appliance it is very
important to carefully
read these instructions.
• On delivery, check to
make sure that the
product is not damaged
and that all the parts
and accessories are in
perfect condition.
• Ensure that the
plug remains readily
accessible. Do not use
multiple adapter or
extension cable.
• Failure to observe
these instructions may
invalidate your right to
free service during the
guarantee period.
• Keep ventilation
openings, in the
appliance enclosure or
in the built-in structure,
clear of obstruction.
• Do not damage the
refrigerant circuit.
• Do not use electrical
appliances inside
the food storage
compartments of
the appliance, unless
they are of the type
recommended by the
manufacturer.
• We suggest you keep
these instructions in
a safe place for easy
reference.
• This appliance can
be used by children
aged from 8 years and
above and persons
with reduced physical,
sensory or mental
capabilities or lack
of experience and
knowledge if they have
been given supervision
or instruction
concerning use of the
appliance in a safe
way and understand
the hazards involved.
Children shall not play
with the appliance.
Cleaning and user
maintenance shall not
be made by children
without supervision.
• Children should be
supervised to ensure
that they do not play
with the appliance.
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Electrical
requirements
Before you insert
the plug into the wall
socket make sure that
the voltage and the
frequency shown on the
rating plate inside the
appliance corresponds to
your electricity supply.
Rating label is on the left
hand side of fridge inner
liner.
We recommend that this
appliance be connected
to the mains supply
via a suitable switched
and fused socket. The
appliance must be
positioned so that the
plug is accessible.
WARNING:
When positioning the
appliance ensure the
supply cord is not trapped
or damaged.
Should the mains lead
of the appliance become
damaged or should it
need replacing at any
time, it must be replaced
by a special purpose
made mains lead which
can only be obtained
from a Beko authorised
service agent.
Warning! This
appliance must be
earthed
If the fitted moulded
plug is not suitable for
your socket, then the
plug should be cut off
and an appropriate plug
fitted. Destroy the old
plug which is cut off as
a plug with bared cord
could cause a shock
hazard if inserted into a
socket elsewhere in the
house.
The moulded plug on this
appliance incorporates
a 13 A fuse. Should the
fuse need to be replaced
an ASTABEAB approved
BS 1362 fuse of the same
rating must be used. Do
not forget to refit the
fuse cover. In the event of
losing the fuse cover the
plug must not be used
until a replacement fuse
cover has been fitted.
Colour of the
replacement fuse cover
must be the same colour
as that visible on the pin
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face of the plug. Fuse
covers are available from
any good electrical store.
Important! Fitting A
Different Plug
1. As the colours of the wires in the
mains lead of this appliance may
not correspond with the coloured
markings identifying the terminals
in your plug proceed as follows: (See
diagram).
2. Connect the green-yellow or green
(Earth) wire to the terminal in the
plug marked ‘E’ or with the symbol
or coloured green and yellow or
green.
3. Connect the blue (Neutral) wire to
the terminal in the plug marked ‘N’ or
coloured black.
4. Connect the brown (Live) wire to
the terminal in the plug marked ‘L’ or
coloured red.
5. With alternative plugs a 13 A fuse
must be fitted either in the plug or
adaptor or in the main fuse box. If in
doubt contact a qualified electrician.
Energy saving tips
1. Ensure your appliance is installed in
a well ventilated area.
2. Ensure the time between buying
chilled/frozen food and placing
them in your appliance is kept at
minimum, particularly in summer.
We recommend you use a cool bag
or a special carrier bag to carry
perishable food.
3. Do not leave the door (s) of your
appliance open longer than
necessary and ensure they are
closed properly after each opening.
4. Defrost frozen food in the fridge
compartment, so that frozen food
acts as an ice pack to assist cooling
in the fridge.
5. Energy consumption of this
appliance is measured while freezer
compartment is loaded without
use of top shelf lid and the drawers
except the bottom drawer. It is
advised that freezer compartment
is loaded without use of drawers
except the bottom drawer in order to
achieve maximum loading capacity.
FITTED WITH
BS 1362 13A FUSE ALWAYS
FIT BS 1362 REPLACEMENT
CARTRIDGE FUSE
GREEN &
YELLOW
OR
GREEN
N
BLUE
OR
BLACK
L
BROWN
OR
RED
22mm.
6mm.
6mm.
6mm. 32mm.
12mm.
FUSE
CORD GRIP
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Compliance with
WEEE Directive and
Disposing of the
Waste Product:
This product complies
with EU WEEE Directive
(2012/19/EU). This
product bears a
classification symbol for
waste electrical and
electronic equipment (WEEE).This
product has been manufactured with
high quality parts and materials which
can be reused and are suitable for
recycling. Do not dispose of the waste
product with normal domestic and
other wastes at the end of its service
life. Take it to the collection center for
the recycling of electrical and
electronic equipment. Please consult
your local authorities to learn about
these collection centers.
Compliance with rohs
directive:
The product you have purchased
complies with EU RoHS Directive
(2011/65/EU). It does not contain
harmful and prohibited materials
specified in the Directive.
Package information
Packaging materials of the product
are manufactured from recyclable
materials in accordance with our
National Environment Regulations. Do
not dispose of the packaging materials
together with the domestic or other
wastes. Take them to the packaging
material collection points designated
by the local authorities.
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3 Installation
B The manufacturer will not be liable
for any event caused by disregarding
the information supplied in this user
manual.
Points to be paid
attention to when
the relocation of the
refrigerator
1. Your refrigerator should be
unplugged.Before transportation of
your refrigerator, it should be emptied
and cleaned.
2. Before it is re-packaged,
shelves, accessories, crisper, etc.
inside your refrigerator should be
fixed with adhesive tape and secured
against impacts. Packaging should
be adequate and the transportation
rules on the package should be
strictly observed.
3. Original packaging and foam
materials should be kept for future
transportations or moving.
Before you start the refrigerator,
Check the following before you
start to use your refrigerator:
1. Attach 2 plastic wedges as
illustrated below. Plastic wedges
are intended to keep the distance
which will ensure the air circulation
between your refrigerator and the
wall. (The picture is drawn up as a
representation and it is not identical
with your product.)
2. Clean the interior of the
refrigerator as recommended in the
“Maintenance and cleaning” section.
3. Connect the plug of the
refrigerator to the wall socket. When
the fridge door is opened, fridge
internal lamp will turn on.
The condenser of your appliance is located on the back as shown below. In order
to achieve better energy efficiency with lower energy consumption, please pull the
condenser towards yourself as illustrated in picture below.
*may not be available in all models
better energy
efficiency
2-b
initial position
PULL
PULL
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4. When the compressor starts to
operate, a sound will be heard. The
liquid and gases sealed within the
refrigeration system may also give
rise to noise, even if the compressor is
not running and this is quite normal.
5. Front edges of the refrigerator
may feel warm. This is normal. These
areas are designed to be warm to
avoid condensation.
Electrical connection
Connect your product to a grounded
socket which is being protected by a
fuse with the appropriate capacity.
Important:
The connection must be in
compliance with national regulations.
• The power plug must be easily
accessible after installation.
• Electrical safety of your refrigerator
shall be guaranteed only if the earth
system in your house complies with
standards.
• The voltage stated on the label
located at left inner side of your
product should be equal to your
network voltage.
• Extension cables and multi plugs
must not be used for connection.
B A damaged power cable must be
replaced by a qualified electrician.
B Faulty product must not be operated
before it is repaired! There is the risk
of electric shock!
Disposing of the packaging
The packing materials may be
dangerous for children. Keep the
packing materials out of the reach
of children or dispose of them by
classifying them in accordance with
the waste instructions stated by your
local authorities. Do not throw away
with regular house waste, throw away
on packaging pick up spots designated
by the local authorities.
The packing of your refrigerator is
produced from recyclable materials.
Disposing of your old
refrigerator
Dispose of your old refrigerator
without giving any harm to the
environment.
• You may consult your authorised
dealer or waste collection center of
your municipality about the disposal
of your refrigerator.
Before disposing of your refrigerator,
cut out the electric plug and, if there
are any locks on the door, make them
inoperable in order to protect children
against any danger.
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Placing and Installation
A If the entrance door of the room
where the refrigerator will be installed
is not wide enough for the refrigerator
to pass through, then carefully remove
the doors of your refrigerator and pass
it sideways through the door.
1. Install your refrigerator to a
place that allows ease of use.
2. Keep your refrigerator away
from heat sources, humid places and
direct sunlight.
3. There must be appropriate air
ventilation around your refrigerator
in order to achieve an efficient
operation. If the refrigerator is to be
placed in a recess in the wall, there
must be at least 5 cm distance with
the ceiling and at least 5 cm with the
wall. Do not place your product on the
materials such as rug or carpet.
4. Place your refrigerator on an
even floor surface to prevent jolts.
WARNING:
Do not locate extension
sockets or charging
transformers/power supplies or
Lithium-Iron battery operated
products adjacent to the compressor
as they could overheat.
Adjusting the legs
If your refrigerator is unbalanced;
You can balance your refrigerator
by turning its front legs as illustrated
in the figure. The corner where the
leg exists is lowered when you turn
in the direction of black arrow and
raised when you turn in the opposite
direction. Taking help from someone
to slightly lift the refrigerator will
facilitate this process.
Changing the illumination
lamp
To change the Bulb/LED used for
illumination of your refrigerator, call
your AuthorisedService.
The lamp(s) used in this appliance
is not suitable for household room
illumination. The intended purpose
of this lamp is to assist the user to
place foodstuffs in the refrigerator/
freezer in a safe and comfortable
way.The lamps used in this appliance
have to withstand extreme physical
conditions such as temperatures
below -20 °C.
(only chest and upright freezer)
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Reversing the doors
Proceed in numerical order
1
3
2
67
8
5
4
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
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4 Preparation
• Your cooler/freezer should be
installed at least 30 cm away from
heat sources such as hobs, ovens,
central heater and stoves and at
least 5 cm away from electrical
ovens and should not be located
under direct sunlight.
• Please make sure that the interior
of your cooler/freezer is cleaned
thoroughly.
• If two coolers are to be installed side
by side, there should be at least 2 cm
distance between them.
• When you operate your cooler/
freezer for the first time, please
observe the following instructions
during the initial six hours.
• Its door should not be opened
frequently.
• It must be operated empty without
placing any food in it.
• Do not unplug your cooler/freezer.
If a power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for
the problems” section.
• The baskets/drawers that are
provided with the chill compartment
must always be in use for low energy
consumption and for better storage
conditions.
• Food contact with the temperature
sensor in the freezer compartment
may increase energy consumption
of the appliance. Thus any contact
with the sensor(s) must be avoided.
• This product has been designed to
function at ambient temperatures
up to 43 °C (90 SDgrF). Even if the
ambient temperature falls to -15 °C,
frozen food in the freezer does not
thaw thanks to its Freezer Guard
technology.However, it is likely that
above mentioned low temperatures
may cause the freezing of the food
in the fridge compartment; thus,
please consume the food items in
the fridge in a controlled way as
needed. When ambient temperature
goes back to normal, you may
change button setting according to
your need.
• If the ambient temperature is
below 0°C, the food in fridge
compartment will freeze. Therefore,
we recommend not using the fridge
compartment in such low ambient
temperatures. You may continue
to use the freezer compartment as
usual.
• In some models, the instrument
panel automatically turns off 5
minutes after the door has closed.
It will be reactivated when the door
has opened or pressed on any key.
• Due to temperature change as
a result of opening/closing the
product door during operation,
condensation on the door/body
shelves and the glass containers is
normal especially in Summer.
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5 Using your refrigerator
Temperature Control And
Adjustment
The operating temperature is regu
lated by the temperature control.
Warm Cold
1 2 3 4 5
(Or) Min. Max.
1=Lowest cooling setting
(Warmest setting).
5=Highest cooling setting (Coldest
setting).
The average temperature inside the
fridge should be around +5°C.
Please choose the setting according
to the desired temperature.
Please note that there will be
different temperatures in the cooling
area.
The coldest region is immediately
above the vegetable compartment.
The interior temperature also
depends on ambient temperature,
the frequency with which the door is
opened and the amount of foods kept
inside.
Frequently opening the door causes
the interior temperature to rise.
For this reason, it is recommended
to close the door again as soon as
possible after use.
Thermostat setting button
The interior temperature of your
refrigerator changes for the following
reasons;
• Seasonal temperatures,
• Frequent opening of the
door and leaving the door open for
long periods,
• Food put into the
refrigerator without cooling down to
the room temperature,
• The location of the
refrigerator in the room (e.g.
exposing to sunlight).
• You may adjust the varying
interior temperature due to such
reasons by using the thermostat.
Numbers around the thermostat
button indicates the cooling
degrees.
• If the ambient temperature
is higher than 25°C, turn the
thermostat button to maximum
position.
• If the ambient temperature
is lower than 25°C, turn the
thermostat button to minimum
position.
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Defrosting
A) Fridge Compartment
The frdge compartment defrosts
automatcally. The defrostng water
runs to the dran tube va a collecton
contaner at the back of the applance
(1). (see dagram) Durng defrostng
water droplets may form at the back
of the frdge compartment where
concealed evaporator s located.
Some droplets may reman on the
lner and refreeze when defrostng
s completed. Do not allow tems n
the frdge to touch the back wall as
the water droplets wll make them
wet. Do not use ponted or sharp
edged objects such as knves, forks
to remove the droplets whch have
frozen.
If at any tme the defrost water does
not dran from the collecton channel,
check to ensure that no food partcles
have blocked the dran tube. The dran
tube can be cleared by pushng the
specal plastc plunger provded down
the dran tube (2). If the frost layer
reaches about 1/4”(7 mm), reduce
the settng (.e. from 4 to 1) to restart
automatc defrostng.
B) Freezer Compartment
The freezer compartment operaton
s frost free and does not need
defrostng.
Cooling
Food storage
The fridge compartment is for the
short-term storage of fresh food and
drinks.
Store milk products in the intended
compartment in the cooler/freezer.
Bottles can be stored in the bottle
holder or in the bottle shelf of the
door.
Raw meat is best kept in a
polyethylene bag in the compartment
at the very bottom of the cooler/
freezer.
Allow hot foods and beverages to
cool to room temperature prior to
placing them in the cooler/freezer.
•Attention
Store concentrated alcohol only
standing upright and tightly closed.
•Attention
Do not store explosive substances or
containers with flammable propellant
gases (canned cream, spray cans etc.)
in the device. There is a danger of
explosion.
Placing the food
Egg tray Egg
Fridge compartment shelves Food
in pans, covered plates and closed
containers
Fridge compartment door shelves
Small and packaged food or drinks
(such as milk, fruit juice and beer)
Crisper Vegetables and fruits
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6 Maintenance and cleaning
ANever use gasoline, benzene or
similar substances for cleaning
purposes.
BWe recommend that you unplug the
appliance before cleaning.
BNever use any sharp abrasive
instrument, soap, household
cleaner, detergent and wax polish
for cleaning.
CUse lukewarm water to clean the
cabinet of your refrigerator and wipe
it dry.
CUse a damp cloth wrung out in
a solution of one teaspoon of
bicarbonate of soda to one pint of
water to clean the interior and wipe
it dry.
BMake sure that no water enters the
lamp housing and other electrical
items.
BIf your refrigerator is not going to
be used for a long period of time,
unplug the power cable, remove all
food, clean it and leave the door ajar.
CCheck door seals regularly to ensure
they are clean and free from food
particles.
ATo remove door racks, remove all the
contents and then simply push the
door rack upwards from the base.
ANever use cleaning agents or water
that contain chlorine to clean the
outer surfaces and chromium coated
parts of the product. Chlorine causes
corrosion on such metal surfaces.
ADo not use sharp, abrasive tools,
soap, household cleaning agents,
detergents, kerosene, fuel oil,
varnish etc. to prevent removal and
deformation of the prints on the
plastic part. Use lukewarm water
and a soft cloth for cleaning and
then wipe it dry.
Protection of plastic
surfaces
C Do not put the liquid oils or oil-
cooked meals in your refrigerator
in unsealed containers as they
damage the plastic surfaces of your
refrigerator. In case of spilling or
smearing oil on the plastic surfaces,
clean and rinse the relevant part
of the surface at once with warm
water.
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7 Troubleshooting
Please review this list before calling the service. It will save your time and
money. This list includes frequent complaints that are not arising from defective
workmanship or material usage. Some of the features described here may not
exist in your product.
The refrigerator does not operate.
• The plug is not inserted into the socket correctly. >>>Insert the plug into the
socket securely.
• The fuse of the socket which your refrigerator is connected to or the main
fuse have blown out. >>>Check the fuse.
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL
CONTROL and FLEXI ZONE).
• Door has been opened frequently. >>>Do not open and close the door of
refrigerator frequently.
• Ambient is very humid. >>>Do not install your refrigerator into highly humid
places.
• Food containing liquid is stored in open containers. >>>Do not store food with
liquid content in open containers.
• Door of the refrigerator is left ajar. >>>Close the door of the refrigerator.
• Thermostat is set to a very cold level. >>>Set the thermostat to a suitable
level.
• Compressor is not running
• Protective thermic of the compressor will blow out during sudden power
failures or plug-out plug-ins as the refrigerant pressure in the cooling
system of the refrigerator has not been balanced yet. The refrigerator will
start running approximately after 6 minutes. Please call the service if the
refrigerator does not startup at the end of this period.
• The fridge is in defrost cycle. >>>This is normal for a full-automatically
defrosting refrigerator. Defrosting cycle occurs periodically.
• The refrigerator is not plugged into the socket. >>>Make sure that the plug is
fit into the socket.
• Temperature settings are not made correctly. >>>Select the suitable
temperature value.
• There is a power outage. >>>Refrigerator returns to normal operation when
the power restores.
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The operation noise increases when the refrigerator is running.
• The operating performance of the refrigerator may change due to the
changes in the ambient temperature. It is normal and not a fault.
The refrigerator is running frequently or for a long time.
• New product may be wider than the previous one. Larger refrigerators operate
for a longer period of time.
• The room temperature may be high. >>>It is normal that the product operates
for longer periods in hot ambient.
• The refrigerator might be plugged in recently or might be loaded with food.
>>>When the refrigerator is plugged in or loaded with food recently, it will
take longer for it to attain the set temperature. This is normal.
• Large amounts of hot food might be put in the refrigerator recently. >>>Do
not put hot food into the refrigerator.
• Doors might be opened frequently or left ajar for a long time. >>>The warm
air that has entered into the refrigerator causes the refrigerator to run for
longer periods. Do not open the doors frequently.
• Freezer or fridge compartment door might be left ajar. >>>Check if the doors
are closed completely.
• The refrigerator is adjusted to a very low temperature. >>>Adjust the
refrigerator temperature to a warmer degree and wait until the temperature is
achieved.
• Door seal of the fridge or freezer may be soiled, worn out, broken or not
properly seated. >>>Clean or replace the seal. Damaged/broken seal causes
the refrigerator to run for a longer period of time in order to maintain the
current temperature.
Freezer temperature is very low while the fridge temperature is sufficient.
• The freezer temperature is adjusted to a very low value. >>>Adjust the
freezer temperature to a warmer degree and check.
Fridge temperature is very low while the freezer temperature is sufficient.
• The fridge temperature is adjusted to a very low value. >>>Adjust the fridge
temperature to a warmer degree and check.
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Food kept in the fridge compartment drawers is frozen.
• The fridge temperature is adjusted to a very high value. >>>Adjust the fridge
temperature to a lower value and check.
Temperature in the fridge or freezer is very high.
• The fridge temperature is adjusted to a very high value. >>>Fridge
compartment temperature setting has an effect on the temperature of the
freezer. Change the temperatures of the fridge or freezer and wait until the
relevant compartments attain a sufficient temperature.
• Doors are opened frequently or left ajar for a long time. >>>Do not open the
doors frequently.
• Door is ajar. >>>Close the door completely.
• The refrigerator is plugged in or loaded with food recently. >>>This is normal.
When the refrigerator is plugged in or loaded with food recently, it will take
longer for it to attain the set temperature.
• Large amounts of hot food might be put in the refrigerator recently. >>>Do
not put hot food into the refrigerator.
• Vibrations or noise.
• The floor is not level or stable. >>> If the refrigerator rocks when moved
slowly, balance it by adjusting its feet. Also make sure that the floor is strong
enough to carry the refrigerator, and level.
• The items put onto the refrigerator may cause noise. >>>Remove the items
on top of the refrigerator.
There are noises coming from the refrigerator like liquid flowing, spraying,
etc.
• Liquid and gas flows occur in accordance with the operating principles of your
refrigerator. It is normal and not a fault.
Whistle comes from the refrigerator.
• Fans are used in order to cool the refrigerator. It is normal and not a fault.
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Condensation on the inner walls of refrigerator.
• Hot and humid weather increases icing and condensation. It is normal and not
a fault.
• Doors are opened frequently or left ajar for a long time. >>>Do not open the
doors frequently. Close them if they are open.
• Door is ajar. >>>Close the door completely.
Humidity occurs on the outside of the refrigerator or between the doors.
• There might be humidity in the air; this is quite normal in humid weather.
When the humidity is less, condensation will disappear.
Bad odour inside the refrigerator.
• No regular cleaning is performed. >>>Clean the inside of the refrigerator
regularly with a sponge, lukewarm water or carbonate dissolved in water.
• Some containers or package materials may cause the smell. >>>Use a
different container or different brand packaging material.
• Food is put into the refrigerator in uncovered containers. >>>Keep the food in
closed containers. Microorganisms spreading out from uncovered containers
can cause unpleasant odours.
• Remove the foods that have expired best before dates and spoiled from the
refrigerator.
The door is not closing.
• Food packages are preventing the door from closing. >>>Replace the
packages that are obstructing the door.
• The refrigerator is not completely even on the floor. >>>Adjust the feet to
balance the refrigerator.
• The floor is not level or strong. >>>Make sure that the floor is level and
capable to carry the refrigerator.
Crispers are stuck.
• The food is touching the ceiling of the drawer. >>>Rearrange food in the
drawer.
EN
22
8 How To Obtain Service
HOW TO OBTAIN SERVICE
Please keep your purchase receipt or other proof of purchase in a safe
place; you will need to have it shouldthe product require attention under
guarantee.
You should also complete the details below; it will help us assist you when
requesting service. (The model number is printed on the Instruction Booklet and
the serial number is printed on the Rating Label axed to the appliance)
Model No: Obtaining service please contact Beko Costumer Help-Line.
Serial No:
Retailer:
Date of purchase:
For service under guarantee simply telephone the appropriate number
below
UK Mainland & Northern Ireland
Fridges & Freezers 0845 6004903
or 0345 6004903
Electric Cookers 0845 6004902
or 0345 6004902
Gas & Dual Fuel Cookers 0845 6004905
or 0345 6004905
Washing Machines
0845 6004906
or 0345 6004906
& Dishwashers
Republic of Ireland
All Refrigeration
All Cookers
01 862 3411
Washing Machines & Dishwashers
Before re questing service please check the trouble-shooting guide in
the Operating Instructions as a charge may be levied where no fault is
found even though your product may still be under guarantee.
Service once the manufacturers guarantee has expired.
If you have purchased an extended guarantee please refer tothe instructions
contained with in the extended guarantee agreement document.Otherwise
please call the appropriate number above where service can be obtained at a
charge.
Should you experience any diculty in obtaining service please contact the Beko
Customer Help-Line. Tel: 0845 6004911 e-mail: service@beko.co.uk
Tel: 0845 6004911
or 0345 6004911
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23
9 Guarantee Details
GUARANTEE DETAILS
Your new Beko product is guaranteed against the cost of breakdown repair for
twelve months from the date of the original purchase.
What is covered?
•Repairs necessary as a result of faulty materials, defective components or
manufacturing defect.
•The cost of functional replacement parts, but excluding consumable items.
•The labour costs of a Beko approved repairer to carry out the repair.
What is not covered?
•Transit, delivery or accidental damage or misuse and abuse.
•C abinet or appearance parts, including control knobs, aps, handles or
container lids.
•Accessories or consumable items including but not limited to, ice trays,
scrapers, cutlery baskets, lters and light bulbs.
•Repairs required as a result of unauthorised repair or inexpert installation that
fails to meet the requirements contained in the user instruction book.
•Repairs to products used on commercial or non-residential household
premises.
•Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is
often included within your household contents insurance policy, or may be
available separately from your retailer).
Important notes.
•Your Beko product is designed and built for domestic household use only.
•The guarantee will be void if the product is installed or used in commercial
or non-residential domestic household premises.
•The product must be correctly installed, located and operated in accordance
with the instructions contained in the User Instructions Booklet provided.
•Professional installation by a qualied Electrical Domestic Appliance Installer
is recommended for all Washing Machines, Dishwashers and Electric Cookers
•Gas Cookers must only be installed by a
Gas Safe (or BORD GAIS)registered
Gas Installer.
•The guarantee is given only within the boundaries of the United Kingdom
and the Republic of Ireland.
•The guarantee is applicable only to new products and is not transferable if
the product is resold.
•Beko disclaims any liability for incidental or consequential damages.
The guarantee does not in anyway diminish your statutory or legal rights.
BEKO plc
Beko House
Greenhill Crescent 1
Watford
Hertfordshire
WD18 8QU
Tel: 0845 6004911
Fax:0 845 6004922
e-mail:service@beko.co.uk
website: www.beko.co.uk 57 7714 0000/AF