Beko DTGC8001R User Manual
Displayed below is the user manual for DTGC8001R by Beko which is a product in the Tumble Dryers category. This manual has pages.
Related Manuals
DTGC 8001 RW
Dryer
User Manual
2960311776/140518.1442
EN
2 Dryer / User Manual
Please read these instructions first
before using your appliance
Thank you for choosing a Beko appliance.
Please take some time to read this user manual
before using your appliance, to ensure you
know how to safely operate the controls and
functions.
Carefully follow all unpacking and installation
instructions to ensure the appliance is correctly
connected and fitted prior to use.
Please write your product model and serial
number on the last page of this user manual,
and store in a safe location close to the
appliance for easy future reference.
This user manual may also be applicable for
several other models. Differences between
models will be listed.
If you have any questions or concerns,
please call our contact centre or find help and
information online at www.beko.co.uk
Explanation of symbols used
throughout this User Manual
• Read the instructions.
BDANGER!
• Warning against electric shock.
DANGER!
• Warning against fire hazard.
AWARNING!
• Warning for hazardous situations with regard
to life and property.
This product was manufactured using the latest technology in environmentally friendly conditions.
WARNING!
• Warning against hot surfaces.
WARNING!
• Warning against scalding hazard.
CNOTE
• Important information or useful hints about
usage.
Packaging materials of the product
are manufactured from recyclable
materials in accordance with our
National Environment Regulations.
Do not dispose of the packaging wastes with
the domestic waste or other wastes, discard
them to the dedicated collection points
designated by the local authorities.
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Dryer / User Manual
1 Important instructions for safety and environment
CNOTE
• This section contains safety
instructions that will help protect
from risk of personal injury or
property damage. Failure to follow
these instructions shall void any
warranty.
1.1 General safety
AWARNING!
The dryer can be used by children
at and above 8 years old and by
persons whose physical, sensory
or mental capabilities were not fully
developed or who lack experience
and knowledge provided that they
are supervised or trained on the
safe usage of the product and the
risks it brings out. Children should
not play with the product. Cleaning
and maintenance works should not
be performed by children unless
they are supervised by someone.
Children of less than 3 years should
be kept away unless continously
supervised.
• Adjustable feet should not be
removed. The gap between the
dryer and the floor should not be
reduced with materials such as
carpet, wood and tape. This will
cause problems with the dryer.
AWARNING!
Always have the installation and
repairing procedures carried
out by the Authorized Service.
Manufacturer shall not be held
liable for damages that may arise
from procedures carried out by
unauthorized persons.
• Never wash the dryer by spraying
or pouring water onto it! There is
the risk of electric shock!
For the products with a steam
function:
AWARNING!
• Use only distilled water or water
condensed in the water tank of the
machine in steam programs. Do
not use mains water or additives.
When using condensed water in the
water tank, it should be filtered and
cleared of fibres.
• Do not open the door when steam
programs are running. Hot water
may be expelled.
• Before putting laundry in a steam
program, stains on it should be
removed.
• You may only put laundry that is not
dirty or stained but permeated with
unpleasant odour in steam (odour
removal) program.
• Do not use any dry cleaning sets
or additional materials in a steam
program or in any program.
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1.1.1 Electrical safety
BDANGER!
•
Electrical safety instructions should be
followed while electrical connection is made
during the installation.
•
The appliance must not be supplied
through an external switching device, such
as a timer,or connected to a circuit that is
regularly switched on and off by utility.
• Connect the dryer to a grounded
outlet protected by a fuse at the
value specified on the type label.
Have the grounding installation
performed by a qualified electrician.
Our company shall not be liable for
any damages that will arise when
the dryer is used without grounding
in accordance with the local
regulations.
• The voltage and allowed fuse
protection is stated on the type label
plate.
• The voltage specified on the type
label must be equal to your mains
voltage.
• Unplug the dryer when it is not in
use.
• Unplug the dryer from the mains
during installation, maintenance,
cleaning and repair works.
• Do not touch the plug with wet
hands! Never unplug by pulling
on the cable, always pull out by
grabbing the plug.
BDANGER!
• Do not use extension cords, multi-
plugs or adaptors to connect the
dryer to power supply in order to
decrease the risk of fire and electric
shock.
• Power cable plug must be easily
accessible after installation.
• Damaged mains cable should be
changed notifying the Authorized
Service.
• If the dryer is faulty, it must not be
operated unless it is repaired by an
authorized service agent! There is
the risk of electric shock!
1.1.2 Product safety
DANGER!
• Superheating of the clothes inside
of the dryer can occur if you cancel
the programme or in the event of
a power failure whilst the dryer is
running, this concentration of heat
can cause self-combustion and fire
so always activate the ventilation
programme to cool down or quickly
remove all laundry from the dryer in
order to hang them up and dissipate
the heat.
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Dryer / User Manual
DANGER!
Points to be taken into
consideration for fire hazard:
Below specified laundry or items
must not be dried in the dryer
considering fire hazard.
• Unwashed laundry items
• Items soiled with oil, acetone,
alcohol, fuel oil, kerosene, stain
removers, turpentine, paraffin or
paraffin removers must be washed
in hot water with plenty of detergent
before being dried in the dryer.
For this reason especially the items
containing the above specified
stains must be washed very well,
to do this use adequate detergent
and choose a high washing
temperature.
Below specified laundry or
items must not be dried in the
dryer due to the fire hazard:
• Garments or pillows bolstered with
rubber foam (latex foam), shower
bonnets, water resistant textiles,
materials with rubber reinforcement
and rubber foam pads.
Clothing cleaned with industrial
chemicals.
Items such as lighter, match,
coins, metal parts, needle etc. may
damage the drum set or may lead
to functional problems. Therefore
check all the laundry that you will
load into your dryer.
Never stop your dryer before the
programme completes. If you must
do this, remove all laundry quickly
and lay them out to dissipate the
heat.
DANGER!
• Clothes that are washed
inadequately may ignite on their
own and even may ignite after
drying ends.
• You must provide enough ventilation
in order to prevent gases exiting
from devices operating with other
types of fuels including the naked
flame from accumulating in the
room due to the back fire effect.
AWARNING!
• Underwear that contains metal
reinforcements should not be dried
in the dryer. Dryer may be damaged
if metal reinforcements come loose
and break off during drying.
CNOTE
• Use softeners and similar products
in accordance with the instructions
of their manufacturers.
Always clean the lint filter before or
after each loading. Never operate
the dryer without the lint filter
installed.
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AWARNING!
• Never attempt to repair the dryer
by yourself. Do not perform any
repair or replacement procedures
on the product even if you know
or have the ability to perform the
required procedure unless it is
clearly suggested in the operating
instructions or the published service
manual. Otherwise, you will be
putting your life and others’ lives in
danger.
• There must not be a lockable, sliding
or hinged door that may block the
opening of the loading door in the
place where your dryer is to be
installed.
• Install your dryer at places suitable
for home use. (Bathroom, closed
balcony, garage etc.)
• Make sure that pets do not enter the
dryer. Check the inside of the dryer
before operating it.
• Do not lean on the loading door of
your dryer when it is open, otherwise
it may fall over.
• The lint must not be allowed to
accumulate around the tumble dryer
• The tumble dryer is not to be used if
industrial chemicals have been used
for cleaning.
• Fabric softeners, or similar products.
should be used as specified by the
fabric softener instructions.
• Exhaust air must not be discharged
into a flue which is used for
exhausting fumes from appliances
burning gas or other fuels.
1.2 Mounting over a washing machine
• A fixing device should be used between
the two machines when installing the
dryer above a washing machine. The
fitting device must be installed by the
authorized service agent.
• Total weight of the washing machine
and the dryer -with full load- when
they are placed on top of each other
reaches to approx. 180 kilograms. Place
the products on a solid floor that has
sufficient load carrying capacity!
AWARNING!
• Washing machine cannot be placed on
the dryer. Pay attention to the above
warnings during the installation on your
washing machine.
Installation Table for Washing Machine and Dryer
Dryer
Depth
Washing Machine Depth
62 cm
60 cm
54 cm
50 cm
49 cm
54 cm Can be installed
60 cm Can be installed
Installation Table for Washing Machine and Dryer
Dryer
Depth
Washing Machine Depth
45 cm
40 cm
54 cm Can be installed Cannot be
installed
60 cm Can be installed
1.3 Intended use
• Dryer has been designed for domestic
use. It is not suitable for commercial
use and it must not be used out of its
intended use.
• Use the dryer only for drying laundry that
are marked accordingly.
• The manufacturer waives any
responsibility arisen from incorrect usage
or transportation.
• The service life of the dryer that you
purchased is 10 years. During this period,
original spare parts will be available to
operate the dryer properly.
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1.4 Child safety
• Packaging materials are dangerous for
the children. Keep packaging materials
away from children.
• Electrical products are dangerous for the
children. Keep children away from the
product when it is operating. Do not let
them tamper with the dryer. Use the child-
proof lock in order to prevent the children
to tamper with the dryer.
CNOTE
Child-proof lock is on the control panel.
(See Child lock)
• Keep loading door closed even when the
dryer is not in use.
1.5 Compliance with the WEEE
regulation and disposing of the waste
product
This product complies with EU
WEEE Directive (2012/19/EU). This
product bears a classification
symbol for waste electrical and
electronic equipment (WEEE).
This product has been
manufactured with high quality
parts and materials which can be reused and
are suitable for recycling. Do not dispose of
the waste product with normal domestic and
other wastes at the end of its service life. Take
it to the collection center for the recycling of
electrical and electronic equipment. Please
consult your local authorities to learn about
these collection centers.
1.6 Compliance with RoHS Directive:
The product you have purchased complies
with EU RoHS Directive (2011/65/EU). It does
not contain harmful and prohibited materials
specified in the Directive.
1.7 Package information
Packaging materials of the product are
manufactured from recyclable materials in
accordance with our National Environment
Regulations. Do not dispose of the packaging
materials together with the domestic or other
wastes. Take them to the packaging material
collection points designated by the local
authorities.
1.8 Technical Specifications
EN
Height (Min. / Max.) 84,6 cm / 86,6 cm*
Width 59,7 cm
Depth 56,8 cm
Capacity (max.) 8 kg**
Net weight (± 4 kg) 34 kg
Width
See type label***Voltage
Rated power input
* Min. height: Height with adjustable feet are
closed.
Max. height: Height with adjustable feet are
opened maximum.
** Dry laundry weight before washing.
*** Type label is located behind the loading
door.
CNOTE
• Technical specifications of the dryer are
subject to specification without notice to
improve the quality of the product.
• Figures in this manual are schematic and
may not match the product exactly.
• Values stated on markers on the dryer
or in the other published documentation
accompanying with the dryer are
obtained in laboratory in accordance with
the relevant standards. Depending on
operational and environmental conditions
of the dryer, these values may vary.
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2 Your Dryer
11
10
1
2
3
4
5
6
7
8
9
1. Top panel
2. Control panel
2.1 Overview
3. Loading door
4. Kick plate opening button
5. Ventilation grids
6. Adjustable legs
7. In models where the tank is placed below,
the water tank is inside the toe board
8. Type label
9. Lint filter
10. Water tank drawer (in models where the
tank is placed above)
11. Power cord
2.2 Package Contents
1. Water
drain
hose *
5. Drying
basket
user
manual*
2. Filter
drawer
spare
sponge*
6. Water
Filling
Container*
3. User
Manual
7. Pure
Water*
4. Drying
basket*
8.
Fragrance
Capsules
Group*
*It can be supplied with your machine
depending on its model.
3 Installation
Before the calling the nearest Authorized
Service for the installation of the dryer, ensure
that electrical installation and water drain is
appropriate referring to the user’s manual.
If they are not suitable, contact a qualified
electrician and technician to make necessary
arrangements.
CNOTE
• Preparation of the dryer’s location
as well as the electrical and waste
water installations is under customer’s
responsibility.
AWARNING!
• Prior to installation, visually check if the
dryer has any defects on it. If the drier
is damaged, do not have it installed.
Damaged products cause risks for your
safety.
3.1 Appropriate installation location
Install the dryer on a stable and level surface.
Dryer is heavy. Do not move it by yourself.
• Operate your dryer in a well ventilated,
dust-free environment.
• The gap between the dryer and the
surface should not be reduced by the
materials such as carpet, wood and tape.
• Do not cover the ventilation grills of the
dryer.
• There must not be a lockable, sliding or
hinged door that may block the opening
of the loading door in the place where
your dryer is to be installed.
• Once the dryer is installed, it should stay
at the same place where its connections
have been made. When installing the
dryer, make sure that its rear wall does
not touch anywhere (tap, socket, etc.).
• Place the dryer at least 1 cm away from
the edges of other furniture.
• Your dryer can be operated at
temperatures between +5°C and +35°C.
If the operating conditions fall outside
of this range, operation of the dryer will
be adversely affected and it can get
damaged.
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Dryer / User Manual
• The rear surface of the tumble dryer shall
be placed against a wall.
BDANGER!
• Do not place the dryer on the power
cable.
3.2 Removing the transportation
safety assembly
AWARNING!
• Remove the
transportation
safety assembly
before using the
dryer for the first
time.
• If the door swing
side of your
appliance can
be modified, see
the reversible
door mounting
instructions.
3.3 Connecting to the drain
You can directly drain accumulated water
through the water drain hose supplied with
the product instead of periodically draining the
water collected in the water tank.
1
3 4
2
1-2 Pull hose at
the behind of
the dryer by
hand in order
to disconnect
it from where it
is connected.
Do not use
any tools to
remove the
hose.
3 Connect one end of the drain hose
supplied with the dryer to the connection
point from where you removed the hose of
the product in previous step.
4 Connect the other end of the drain hose
directly to the wastewater drain or to the
washbasin.
CNOTE
• Water drain hose should be attached to a
height of maximum 80 cm.
• Make sure that the water drain hose
is not stepped on and it is not folded
between the drain and the machine.
• If there is an accessories pack supplied
with your product, please see the
detailed description.
3.4 Adjusting the feet
Turn the feet to left
or right until the
dryer stands level
and firmly.
3.5 Transportation of the dryer
Drain all water that has remained in the dryer.
If direct water drain connection is made, then
remove the hose connections.
AWARNING!
• We recommend carrying the dryer in
upright position. If it is not possible to
carry the machine in the upright position,
we recommend carrying it by tilting
towards the right side when looked from
the front.
3.6 Changing the illumination lamp
In case an illumination lamp is used in your
laundry dryer.To change the Bulb/LED used
for illumination of your tumble dryer, call your
Authorized Service.The lamp(s) used in this
appliance is not suitable for household room
illumination. The intended purpose of this
lamp is to assist the user to place laundry in
the tumble dryer in a comfortable way. The
lamps used in this appliance have to withstand
extreme physical conditions such as vibrations
and temperatures above 50 °C
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4 Preparation • Do not add wet laundry while the dryer is
in operation
• For models with a condenser unit: clean
the condenser once in a month or after
every 30 operations regularly. .
• Clean the filter periodically when there
is visible air collection on it or when the
symbol lights up, if there is a filter drawer
cleaning warning symbol « / »
available.
• For models with flue unit: comply with the
flue connection instructions and clean the
flue.
• During the drying process, air the room
well where your tumble dryer is operating.
4.5 Correct load capacity
Follow the instructions
in the “Programme
selection and
consumption table”.
Do not load more than
the capacity values
stated in the table.
Following weights are given as examples.
Laundry Approximate
weights (g)* Laundry Approximate
weights (g)*
Cotton
quilt covers
(double)
1500 Blouses 150
Cotton quilt
covers (single) 1000 Cotton shirts 300
Bed sheets
(double) 500 Shirts 250
Bed sheets
(single) 350 Cotton
dresses 500
Large
tablecloths 700 Dresses 350
Small
tablecloths 250 Jeans 700
Tea napkins 100 Handkerchiefs
(10 pieces) 100
Bath towels 700 T-Shirts 125
Hand towels 350
*Dry laundry weight before washing.
4.1 Laundry suitable for drying in the
dryer
Always obey the instructions given on the
garment tags. Dry only the laundry having a
label stating that they are suitable for drying
in a dryer and make sure that you select the
appropriate programme.
Do not dry with
dryer
At high
temperature
At medium
temperature
At low
temperature
4.2 Laundry not suitable for drying in
the dryer
CNOTE
• Delicate embroidered fabrics, woollen,
silk garments, delicate and valuable
fabrics, airtight items and tulle curtains
are not suitable for machine drying.
4.3 Preparing laundry for drying
• Laundry may be tangled with each other
after washing. Separate the laundry items
before placing them into the dryer.
• Dry garments having metal accessories
such as zippers, inside out.
• Fasten the zippers, hooks and buckles
and button sheets.
4.4 Things to be done for energy
saving
• Spin your laundry at the highest speed
possible when washing them. Thus,
the drying time is shortened and energy
consumption is reduced.
• Sort out the laundry depending on their
type and thickness. Dry the same type of
laundry together. For example thin kitchen
towels and tableclothes dries earlier than
thick bathroom towels.
• Follow the instructions in the user manual
for programme selection.
• Do not open the loading door of the
machine during drying unless necessary.
If you must open the loading door, do not
keep it open for a long time.
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5 Operating the product
5.1 Control Panel
1
2
3
4
1. On/Off/Programme selection button
2. Start/Pause button 3. End Time button
4. Audio warning level button
5.2 Symbols
Volume up
Filter
cleaning
Tank
full
Child-proof
lock
Mute
Filter drawer /
Heat exchanger
cleaning
End/anti-
creasing
On/O Timer
Delay
Drying Cupboard
Dry
Iron Dry
Express
14’
Delicates
Jeans BabyProtect Extra dry Cupboard
dry plus
Sport Freshen Up
Start
pause
cancel
Cottons
Synthetics
Mix
Express
30’
Drying Rack/
TimeDry
Daily Exspress Shirts 30
Wool Refresh
Shirts
5.3 Preparation of drying machine
• Plug the drying machine.
• Open the loading door.
• Place the laundry to the drying machine
without jamming them.
• Push and close the loading door.
AWARNING!
Ensure that no laundry
is jammed to the
loading door.
Select the desired programme using the On/
Off/Programme selection knob, the machine
will turn on.
CNOTE
• Selecting a programme using the On/Off/
Programme selection button does not
mean that the programme started. Press
the Start / Stand-by button to start the
programme.
12 Dryer / User Manual
EN
Programmes Programme Description
Capacity (kg)
Spin speed
in washing
machine
(rpm)
Drying Time
(minutes)
Cottons Iron Dry
You may dry your cotton laundry to be ironed in this
programme to have them slightly damp for ease
ofironing. (Shirt, T-shirt, tablecloth, etc.)
8 1000 107
Cottons Eco
You may dry all your cotton laundry in this
programme. (T-shirt, pants, pyjamas, baby clothes,
underwear, linen, etc.) You can put your laundry in
the wardrobe without ironing.
8 /4 1000 142 / 80
Cottons Cupboard Dry
You may use this programme for extra dryness in
thick laundry such as pants, tracksuit. You can put
your laundry in the wardrobe without ironing.
8 1000 145
Cottons Extra Dry
You may dry your thick cotton laundry in this
programme such as towels, bathrobe, etc. You can
put your laundry in the wardrobe without ironing.
8 1000 150
Synthetics Iron Dry
You may dry your synthetic laundry to be ironed
in this programme to have them slightly damp for
ease of ironing. (Shirt, T-shirt, tablecloth, etc.)
4 800 40
Synthetics Cupboard
Dry
You may dry all your synthetic laundry in this
programme. (Shirt, T-shirt, underwear, tablecloth,
etc.) You can put your laundry in the wardrobe
without ironing.
4 800 53
Sport You may dry your sports clothes that are
appropriate for tumble drying in this programme. 4 1000 92
Freshen up
It just provides airing for 10 minutes without any
hot air. You can air the cotton and linen laundry that
have been stored for a long time , and eliminate the
odour in them.
- - 10
Time Programmes
You may select from time programmes between
10 and 30 and 60 minutes to achieve the desired
drying level at low temperature. In this programme,
tumble drier’s operation lasts for the set time
independently from the dryness of laundry.
- - -
Babyprotect Program used for baby clothing with can be dried
approval on the label. 3 1000 70
Jeans You may dry denim pants, skirts, shirts or jackets in
this programme. 4 1200 80
Gentle Care It dries the shirts in a more sensitive manner, and
causes less creasing and easier ironing. 1,5 1200 40
Express Super Short Dries shirts more delicately and thus causes less
wrinkles for easy ironing. 0,5 1200 14
Energy consumption values
Programmes Capacity (kg)
Spin speed
in washing
machine
(rpm)
Approximate
amount of
remaining humidity
Energy
consumption
value kWh
Cottons Eco * 8 /4 1000 60% 4,75 / 2,53
Cottons Iron dry 8 1000 60% 3,8
Synthetics cupboard
dry 4 800 40% 1,8
Power consumption of the off-mode for the standart cotton programme at full load, PO (W) 0,5
Power consumption of the left-on mode for the standart cotton programme at full load, PL (W) 1,0
“Cottons Eco programme” used at full and partial load is the standard drying programme to which
the information in the label and the fiche relates, that this programme is suitable for drying normal
wet Cottons laundry and that it is the most efficient programme in terms of energy consumption for
Cottons.
5.4 Programme selection and consumption table
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Dryer / User Manual
* : Energy Label standard programme (EN
61121:2012)
All the values on the chart are identified
according to EN 61121:2012 standard.
Consumption values may vary from the
values in the chart depending on laundry
type, wringing speed, ambient conditions and
voltage levels.
5.5 Auxiliary functions
Audible warning
Drying machine makes an audible warning
when the programme is completed. If you don’t
want it to make an audible warning, press the
“Buzzer” button. When you press the Buzzer
button, a light will illuminate and no audible
warning will be made when the programme
ends.
CNOTE
• You can select this function before or
after the programme starts.
End time
If you prefer to dry your laundry at a later time,
you can delay start time of the programme up
to 3 hours, 6 hours or 9 hours using the Delay
function.
Open the loading door and place the laundry.
Select the drying programme.
Press the End Time selection button and
set the delay time you wish. When the End
Time button is pressed once, 3 hours delay is
selected and the delay indicator will light up.
If you press the same button again, 6 hours
delay will be selected and when you press for
the third time, 9 hours delay will be selected. If
you press the End Time button once again, the
delay will be cancelled.
After the End Time selection is made, start
delayed running for the programme selected
pressing the “Start/Stand-by” button.
CNOTE
• You can add or remove laundry within
end time. At the end of the Time Delay
countdown, the Time Delay warning
indicator turns off and drying begins
Changing the end time
If you want to change the duration during the
countdown:
Cancel the programme by turning the On/
Off/Programme selection knob. Select the
programme you want and repeat the End Time
selection process.
Cancelling the end time function
If you want to cancel the end time countdown
and start the programme immediately:
Cancel the programme by turning the On/
Off/Programme selection knob. Select the
programme you want and press the Start/
Stand-by button.
5.6 Warning indicators
CNOTE
• Warning indicators may vary depending
on the model of your dryer.
Filter cleaning
When the programme is completed, the
warning indicator for filter cleaning turns on.
Water tank
When the programme is completed, the
warning indicator to empty the water tank turns
on.
If the water tank fills up while the programme
continues, the warning indicator starts flashing
and the machine goes into stand-by. In this
case, empty the water tank and start the
programme by pressing the Start / Stand-
by button. Warning indicator turns off and
programme resumes.
Filter drawer /Heat exchanger cleaning
When the programme is finished, the cleaning
symbol of the heat exchanger or filter drawer
may light up.
5.7 Starting the programme
Press the Start/Stand-by button to start the
programme.
Drying indicator will light up, indicating that the
programme has started.
5.8 Child Lock
The drying machine has a child lock which
prevents the programme flow from being
interrupted when the buttons are pressed
during a programme. When the child lock
is activated, all buttons on the panel except
the On/Off/Programme selection knob are
deactivated.
Press the End Time and Buzzer buttons
simultaneously for 3 buttons to activate the
child lock.
The child lock has to be deactivated to be able
to start a new programme after the current
programme is finished or to be able to interfere
with the programme. To deactivate the child
lock, keep the same buttons pressed for 3
14 Dryer / User Manual
seconds.
CNOTE
• When the child lock is activated, the child
lock warning indicator on the screen
turns on.
• Child lock deactivates when the drying
machine is turned off and on by the On/
Off/Cancel knob.
When the child lock is active:
When the drying machine runs, or in stand-
by state, the indicator symbols won’t change
upon changing the position of the programme
selection knob.
CNOTE
• When the drying machine runs and the
child lock is active, it beeps twice when
the programme selection knob is turned.
If the child lock is deactivated without
returning the programme selection knob
to its previous position, programme
will terminate due to the change in the
programme selection knob position.
5.9 Changing the programme after it
is started
You can change the programme you selected
to dry your laundry with a different programme
after the drying machine starts running
• For instance, select Extra Dry programme
by turning the On/Off/Programme
selection knob to select Extra Dry instead
of Iron Dry.
• Press the Start/Stand-by button to start
the programme.
Adding and removing clothes during
stand-by
If you want to add or remove clothes to/from
the drying machine after the drying programme
starts:
• Press the Start/Stand-by button to put
the drying machine in Stand-by state. The
drying operation stops.
• Open the loading door while in Stand-
by state, and close the door after you
remove or add laundry.
• Press the Start/Stand-by button to start
the programme.
CNOTE
• Adding laundry after the drying operation
starts may cause the dried laundry inside the
machine to mix with wet laundry and leave
the laundry damp at the end of operation.
• Adding or removing laundry during drying
may be repeated as many times as you
wish. But this operation continuously
interrupts the drying operation, and thus
increases programme duration and energy
consumption. So, it is recommended to add
laundry before the programme starts.
• If a new programme is selected by turning
the programme selection knob while the
drying machine is in stand-by, the running
programme terminates.
WARNING!
• Do not touch the inner surface of the
drum while adding or removing clothes
during a continuing programme. The
drum surface is hot.
5.10 Cancelling the programme
If you want to cancel the programme and
terminate the drying operation for any reason after
the drying machine starts running, turn the On/Off/
Cancel knob, the programme will be cancelled.
AWARNING!
• The inside of the drying machine shall
be extremely hot when you cancel the
programme during machine operation, so
run the refresh programme to allow it to cool
down.
5.11 End of programme
When the programme ends, the Fibre Filter
Cleaning and Water Tank warning symbols on
the programme observation indicator turn on.
Loading door may be opened and the dryer
machine becomes ready for another run.
Bring the On/Off/Programme selection knob to
On/Off position to turn the drying machine off.
CNOTE
• If the laundry is not removed after the
programme is completed, the wrinkle
prevention function activates for 2 hours
to prevent the laundry inside the machine
to get wrinkled. The programme tumbles
the laundry with 10-minute intervals to
prevent them from wrinkling.
15
Dryer / User Manual
6 Maintenance and cleaning
Service life of the product extends and
frequently faced problems decrease if cleaned
at regular intervals.
6.1 Lint Filter / Loading Door Inner
Surface
Lint and fiber released from the laundry to the
air during the drying cycle are collected in the
Lint Filter.
AWARNING!
• Always clean the lint filter and the inner
surfaces of the loading door after each
drying process.
CNOTE
• You can clean the lint filter housing with a
vacuum cleaner.
To clean the lint filter:
• Open the
loading door.
• Remove the
lint filter by
pulling it up
and open the
lint filter.
• Clean lint, fiber, and cotton raveling by
hand or with a soft piece of cloth.
• Close the lint filter and place it back into
its housing.
A layer can build up
on the filter pores that
can cause clogging
of the filter after using
the dryer for a while.
Wash the lint filter with
warm water to remove
the layer that builds
up on the lint filter
surface. Dry the lint
filter completely before
reinstalling it.
• Clean the entire inner surface of the
loading door and loading door gasket
with a soft damp cloth.
6.2 Cleaning the sensors
There are
dampness
sensors in the
dryer that detect
whether the
laundry is dry or
not.
To clean the
sensors:
• Open the loading door of the dryer.
• Allow the machine to cool down if it is
still hot due to the drying process.
• Wipe the metal surfaces of the sensor
with a soft cloth, dampened with
vinegar and dry them.
CNOTE
• Clean metal surfaces of the sensors 4
times a year.
• Do not use metal tools when cleaning
metal surfaces of the sensors.
AWARNING!
• Never use solvents, cleaning agents or
similar substances for cleaning due to the
risk of fire and explosion!
6.3 Draining the water tank
Dampness of the laundry is removed and
condensed during drying process and the
water that arise accumulates in the water tank.
Drain the water tank after each drying cycle.
AWARNING!
• Condensed water is not drinkable!
• Never remove the water tank when the
program is running!
16 Dryer / User Manual
If you forget to drain the water tank, the
machine will stop during the subsequent drying
cycles when the water tank is full and the Water
Tank warning symbol will flash. If this is the
case, drain the water tank and press Start /
Pause button to resume the drying cycle.
To drain the water tank:
1. Remove the water tank in the drawer
or container carefully.
2. Drain the water in the tank.
• If there is lint accumulation in the funnel
of the water tank, clean it under running
water.
• Place the water tank into its seat.
CNOTE
• If the direct water draining is used as an
option, there is no need to empty the
water tank.
6.4 For the condenser;
CNOTE
• Clean the condenser after every 30
drying cycles or once a month.
o clean the condenser:
• If a drying
process has been
carried out, open
the door of the
machine and wait
until it cools down
• Unlock the 2 condenser locks after
opening the kick plate
• Pull out the condenser.
Clean the condenser
by applying
pressurized water with
a shower armature
and wait until the water
drains.
Place the condenser in
its housing. Fasten the
2 locks and make sure
that they are seated
securely.
Close the kick plate
cover.
17
Dryer / User Manual
7 Troubleshooting
Drying operation takes too long.
Fibre filter pores might be clogged. >>> Wash the filter with warm
water.
Filter drawer might be clogged. >>> Clean the sponge and filter
cloth (if any) in the filter drawer. (for the products with a heat pump)
The condenser might be blocked. >>> Wash the condenser.(for
the products with a condenser )
The ventilation grills in front of the machine may be closed. >>>
Remove any objects in front of the ventilation grills that blocks air.
Ventilation may be inadequate because the area the machine is
installed in is too small. >>> Open the door or windows to prevent
the room temperature from rising very high.
A lime layer may have accumulated on the humidity or temperature
sensors. >>> Clean the humidity or temperature sensors.
Excessive amount of laundry might be loaded. >>> Do not load
the drying machine excessively.
Laundry might not have been wrung adequately. >>> Perform a
higher speed wringing on the washing machine.
Clothes come out damp after drying.
A program not suitable for the laundry type may have been
used.>>> Check the maintenance labels on the clothes and select
a program suitable for the clothes’ type or use time programs as
extra.
Fibre filter pores might be clogged. >>> Wash the filter with warm
water.
The condenser might be blocked. >>> Wash the condenser. (for
the products with a condenser)
Filter drawer might be clogged. >>> Clean the sponge and filter
cloth (if any) in the filter drawer.(For the products with a heat pump)
Excessive amount of laundry might be loaded. >>> Do not load
the drying machine excessively.
Laundry might not have been wrung adequately. >>> Perform a
higher speed wringing on the washing machine.
Drying machine does not turn on or program cannot be started.
Drying machine does not run after it is configured.
Power plug might be unplugged. >>> Make sure the power cord
is plugged in.
Loading door might be open. >>> Ensure that the loading door is
properly closed.
A program might not be set or Start/Stand-by button might not be
pressed. >>> Check that the program is set and it is not in Stand-
by position.
Child lock may be activated. >>> Turn off the child lock.
Program terminated prematurely for no reason.
Loading door might not be closed completely. >>> Ensure that the
loading door is properly closed.
There might be a power outage. >>> Press the Start/Stand-by
button to start the program.
Water tank may be full. >>> Empty the water tank.
Clothes have shrunk, hardened or spoiled.
A program not suitable with the laundry type might have been
used. >>> Check the maintenance labels on the clothes and
select a program suitable for the clothes.
The lighting inside the drying machine does not turn on. (For
models with a lamp)
Drying machine might not be turned on with the On/Off button or
program might not be selected for machines without an On/Off
button. >>> Make sure that the drying machine is turned on.
Lamp might be malfunctioning. >>> Contact Authorized Service to
replace the lamp.
Filter cleaning warning symbol/LED is on/flashing.
Fibre filter might not be cleaned. >>> Clean the filter.
The filter slot might be clogged with lints. >>> Clean the filter slot.
A layer of fluff might have accumulated clogging up the lint filter
pores. >>> Wash the filter with warm water.
The condenser might be blocked. >>> Wash the condenser.
Water drips from the loading door.
Fibres might have gathered on the inner sides of the loading door
and the loading door gasket. >>> Clean the inner surfaces of the
loading door and the loading door gasket surfaces.
Loading door opens by itself.
Loading door might not be closed completely. >>> Push the
loading door until the closing sound is heard.
Water tank warning symbol / led is on/flashing.
Water tank may be full. >>> Empty the water tank.
Water discharge hose might have collapsed. >>> If the product is
connected directly to the water drain check the water discharge
hose.
Steam symbol is flashing.(For the products with a steam function)
Steam tank may be empty => Fill the steam tank with distilled or
condensed water.
Steam programs do not start (For the products with a steam
function)
Steam tank may be empty, steam tank warning icon may light up
on the screen => Fill the steam tank until the steam icon goes off.
Wrinkles are not removed with wrinkle removing program. (For the
products with a steam function)
Excess amount of laundry may have been placed => Place
specified amount of laundry.
Steam application time may be selected in low level => Choose a
program with high amount of steam.
After completion of the program, the laundry may have stayed in
the machine for a long time => Take the laundry out as soon as the
program finishes, and hang it out.
Laundry odour not lessened with the odour removal program.(For
the products with an odour removal program)
Excess amount of laundry may have been placed => Place
specified amount of laundry.
Steam application time may be selected in low level => Choose a
program with high amount of steam.
AWARNING!
• If the problem persists after following the
instructions in this section, contact your vendor
or an Authorized Service. Never try to repair your
product yourself.
CNOTE
• In an event that you encounter an issue on
any part on your appliance, you can ask for a
replacement by contacting the authorized service
with the appliance model number.
• Operating the appliance with non-authentic parts
may lead the appliance to malfunction.
• Manufacturer and distributor are not liable for
malfunctions resulting from using non-authentic
parts.
18 Dryer / User Manual
8 Electrical Connection
Make sure that you have an earthed power
outlet socket rated at 13 amps (minimum).
8.1 Attention!
When installed, the socket must be reachable
after installation, or a separate switch (which
can disconnect the two poles) must be used
in the installation. Check for suitability.For a
permanent connection, a master switch with at
least 3mm contact clearance and minimum 13
A rating must be used.
8.2 Electrical requirements
Before you insert the plug into the wall socket
make sure that the voltage and the frequency
shown in the rating label corresponds to your
electricity supply.
We recommend that this appliance be
connected to the mains supply via a suitable
switched and fused socket in a readily
accessible position. Should the mains lead
of the appliance become damaged or need
replacing at any time, it must be replaced by a
special purpose made mains lead which can
only be obtained from a Authorised Service
Agent.
AWARNING!
This appliance must be earthed
If the fitted moulded plug is not suitable for
your socket, then the plug should be cut off
and an appropriate plug fitted.
The moulded plug on this appliance
incorporates a 13A fuse. Should the fuse need
to be replaced an ASTA approved BS1362
fuse of the same rating must be used. Do not
forget to refit the fuse cover. In the event of
losing the fuse cover, the plug must not be
used until a replacement fuse cover has been
fitted. Colour of the replacement fuse cover
must be the same colour as that visible on the
pin face of the plug. Fuse covers are available
from any good electrical store.
In order to avoid hazards, damaged supply
cord should be replaced by the manufacturer,
its service agent or similarly qualified people.
Built-under installation
This appliance can be installed under a
worktop.
AWARNING!
Do not operate without the top cover fitted.
Risk of injury.
AIMPORTANT!
8.3 Fitting a different plug
As the colours of the wires in the mains lead
of this appliance may not correspond with the
coloured markings identifying the terminals on
your plug, proceed as follows:
1 Connect the green - yellow or green (earth)
wire to the terminal in the plug marked ‘E’ or
with the symbol or coloured green and yellow
or green.
2 Connect the blue (neutral) wire to the terminal
in the plug marked ‘N’ or coloured black.
3 Connect the brown (live) wire to the terminal
in the plug marked ‘L’ or coloured red.
With the alternative plugs a 13A fuse must
be fitted either in the plug or adaptor or in the
main fuse box. If in doubt contact a qualified
electrician.
Green and yellow
or green
N
Blue or black
L
Brown or red
8.4 Washer/dryer combination
Do not stack washing machine on top of
the tumble dryer. This would damage both
appliances and guarantees would become
void. It is also unsafe to stack an appliance
on top of another without using a suitable
and approved stacking kit obtained from the
manufacturer of the appliances.
• A special stacking kit is required as an
optional extra please contact customer service.
(4) Scale from G (lest efficient) to A (most efficient)
(5) Weighted average value — L
WA
expressed in dB(A) re 1 pW
(1) Scale from A+++ (most efficient) to D (least efficient)
(2) Energy consumption based on 160 drying cycles of the standard cotton programme at full and partial load, and the consumption of
the low-power modes. Actual energy consumption per cycle will depend on how the appliance is used.
(3) "Cotton cupboard dry programme" used at full and partial load is the standard drying programme to which the information in the
label and the fiche relates, that this programme is suitable for drying normal wet cotton laundry and that it is the most efficient
programme in terms of energy consumption for cotton
: Yes - : No
Supplier name or trademark
Model name
Rated capacity (kg)
Type of Tumble Dryer Condenser
Air Vented
Energy efficiency class (1)
Annual Energy Consumption (kWh) (2)
Type of Control
Energy consumption of the standard cotton programme at full load (kWh)
Energy consumption of the standard cotton programme at partial load (kWh)
Power consumption of the off-mode for the standart cotton programme at full load, PO (W)
Power consumption of the left-on mode for the standart cotton programme at full load, PL (W)
The duration of the left on mode (min)
Standard cotton programme (3)
Programme time of the standard cotton programme at full load, Tdry (min)
Programme time of the standard cotton programme at partial load, Tdry1/2 (min)
Weighted programme time of the standard cotton programme at full and partial load (T t)
Condensation efficiency class (4)
Average condensation efficiency of the standard cotton programme at full load, C dry
Average condensation efficiency of the standard cotton programme at partial load, Cdry1/2
Weighted condensation efficiency of the standard cotton programme at full load and partial load, C t
Sound power level for the standard cotton programme at full load (5)
Built-in
PRODUCT FICHE
Complying Commission Delegated Regulation (EU) No 392/2012
Non-automatic
Automatic
-
8
-
B
561
-
4,75
2,53
0,5
1,0
30
142
107
B
81%
81%
81%
66
80
Beko
DTGC 8001 RW
BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product, and lasts for a period of twelve (12)
months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of original
purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manufacturer”)
agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or
our contact centre on 0333 207 9710 (UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in
addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from
which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or
higher levels of protection than those offered under the terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Beko Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light
bulbs.
• Repairs necessary as a direct or indirect result of:
- Accidental damage, misuse or abuse of a product.
- An attempted repair of a product by anyone other than a Beko Approved Engineer (the “Engineer”).
- Installation or use of a product where such installation or use fails to meet the requirements contained in this
guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have
previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept
and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance
with the expected standards. Such financial loss includes but is not limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential
domestic household premises, unless we have previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the instructions contained in the
User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing
Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of
repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland)
registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of
Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be
void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this
guarantee. If you have any questions, please call our Call Centre on the number set out above.
10.
The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical
or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.
Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the
delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and
installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole
discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and
to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is una
ble to
carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of
purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.
Payment of these costs are du
e immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the
right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,
save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have
jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number 02415578.
BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS
If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing
the online registration form, then the standard 12 month guarantee will be extended to 24 months, under the same
terms and conditions as detailed in our Standard Guarantee Terms and Conditions.
BEKO UK AND IRELAND PROSMART INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS
This 10 year guarantee relates to Beko products that feature the ProSmart Inverter Motor.
The ProSmart Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed
in the previous section.
In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase
date. You can register by first visiting Beko.co.uk/register and by following the online instructions.
Beko Free standing appliances come with a 12 month parts and labour guarantee as standard,
Beko Built-in appliances come with a 12 month parts and labour guarantee as standard. This is extended to 24 months, free of
charge, upon registration of the appliance. When you register your appliance for additional guarantee, you will automatically
activate the ProSmart Motor 10 year guarantee. You do not need to register twice. (beko.co.uk/guarantee-terms).
To make a claim against your Beko ProSmart Inverter Motor Guarantee (the “Guarantee”), all customer and product details
must be registered with Beko plc using the procedure outlined below.
1. This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appliances) guarantee is only
effective after the expiration of the standard manufacturer’s guarantee.
2. It is only valid for the ProSmart Inverter motors of selected washing machines, washer-dryers, tumble dryers and
dishwashers. It does not cover any labour charge or any other components of the product. In addition, it is only valid
for one replacement of the ProSmart motor during the extra 9-year (for free standing appliances) or 8 year (for built-in
appliances) guarantee period.
3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting
beko.co.uk/register.
4. Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be
quoted at the time of a claim being made.
5. Any repair/replacement of the ProSmart Inverter motor must only be carried out by an authorised Beko Service Agent
(the “Service Agent”).
6. Labour for the repair/replacement of the ProSmart Inverter motor is not included in this guarantee and is chargeable
directly by the Service Agent.
7. Any additional components fitted to the product at any time will not be covered by this guarantee and will be
chargeable directly by the Service Agent.
8. The guarantee is not transferable and cannot be exchanged for cash.
9. There are no alternative or additional offers to this Guarantee.
10. The guarantee is exclusive of the manufacturer’s standard guarantee
11. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product
guarantee. Please read and refer to such Terms and Conditions when making any claim.
12. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We
may keep your information for a reasonable period for these purposes in accordance with the applicable Data
Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the
registration process. Further details are available at http://www.beko.co.uk/cookie-and-privacy.
13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House,
1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation
available should the product require attention under guarantee.
Please take a few moments to complete the details below, as you will need this information when you call us, or to use our
online services. When you call us you may be required to input your serial number into your telephone keypad. For help please
visit beko.co.uk/support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of
purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting
service under guarantee.
Model number
Serial number
Purchased from
Date of purchase
For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be
levied where no fault is found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or
furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as you may be required to input your serial
number into your telephone keypad during your call.
UK Mainland & Northern Ireland:
0333 207 9710
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the
basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service
provider for exact call charges.
Republic of Ireland:
01 862 3411
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee
agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a
charge.
Should you experience any difficulty in obtaining service please call us on 0333 207 9710 or 01 862 3411
Contact us though our website
Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a
product support topic from the list of options. Complete the required details and click send message.
Product registrations
For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.
