Table of Contents
- Please read this manual first!
- 1 Safety Instructions
- 2 Environmental Instructions
- 3 Your Freezer
- 4 Installation
- 5 Preparation
- 6 Operating the Product
- 7 Use of Your Appliance
- 8 Maintenance and Cleaning
- 9 Troubleshooting
- DISCLAIMER / WARNING
- BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS
Beko FNP4686W User Manual
Displayed below is the user manual for FNP4686W by Beko which is a product in the Freezers category. This manual has pages.
Related Manuals
Freezer
User Manual
FNP4686PS- FNP4686W
58 7468 0000/ EN/ AA/ 25/04/2022 11:20
7278440893_7278441310
EN / 2
Please read this manual first!
Dear Customer
Please read this manual before using the product.
Thank you for choosing this Beko product. We would like you to achieve the optimal effi-
ciency from this high quality product which has been manufactured with state of the art tech-
nology. To do this, carefully read this manual and any other documentation provided before
using the product and keep it as a reference.
Heed all information and warnings in the user manual. This way, you will protect yourself and
your product against the dangers that may occur.
Keep the user manual. Include this manual with the unit if you hand it over to someone else.
The following symbols are used in the user manual:
Hazard that may result in death or injury.
Important information or useful tips on operation.
Read the user manual.
Combustible material, warning against fire hazard.
NOTICE A hazard that may cause material damage to the product or its surroundings
The model information as stored in the product data base
can be reached by entering following website and search-
ing for your model identifier (*) found on energy label.
https://eprel.ec.europa.eu/
EN / 3
1 Safety Instructions ........................ 4
1.1 Intention of Use ............................ 4
1.2 Safety of Children, Vulnerable Per-
sons and Pets ..............................
4
1.3 Electrical Safety ............................ 5
1.4 Handling Safety ............................ 6
1.5 Installation Safety.......................... 6
1.6 Operational Safety ........................ 8
1.7 Food Storage Safety..................... 10
1.8 Maintenance and Cleaning Safety. 10
2 Environmental Instructions .......... 11
2.1 Compliance with the WEEE Direct-
ive and Disposing of the Waste
Product ........................................
11
3 Your Freezer .................................. 12
4 Installation ..................................... 12
4.1 Right Place For Installation............ 12
4.2 Electrical Connection .................... 13
4.3 Attaching the Plastic Wedges ....... 13
4.4 Adjusting the Legs........................ 13
4.5 Hot Surface Warning .................... 14
5 Preparation .................................... 14
5.1 What to Do for Energy Saving....... 14
5.2 First Use ....................................... 14
5.3 Climate Class and Definitions........ 15
6 Operating the Product .................. 15
7 Use of Your Appliance .................. 16
7.1 Control Panel of the Product......... 16
7.2 Freezing Fresh Foods ................... 17
7.3 Reversing the Door Opening Side. 21
7.4 Door Open Alert ........................... 21
7.5 Replacing the Illumination Lamp ... 21
8 Maintenance and Cleaning .......... 21
9 Troubleshooting ............................ 22
EN / 4
1 Safety Instructions
This section includes the safety
instructions necessary to pre-
vent the risk of personal injury or
material damage.
Our company shall not be held
responsible for damages that
may occur if these instructions
are not observed.
Installation and repair opera-
tions shall always be performed
by authorized service.
Use original spare parts and ac-
cessories only.
Original spare parts will be
provided for 10 years, following
the product purchasing date.
Do not repair or replace any
component of the product un-
less it is clearly specified in the
user manual.
Do not perform any modifica-
tions on the product.
1.1 Intention of Use
This product is not suitable for
commercial use and should not
be used other than for its inten-
ded use. This product is de-
signed to be used indoors, at
home and similar places.
For example;
• In the staff kitchens of the
stores, offices and other work-
ing environments,
• In farm houses,
• In the units of hotels, motels or
other resting facilities that are
used by the customers,
• In hostels, or similar environ-
ments,
• In catering services and similar
non-retail applications.
This product shall not be used
in open or enclosed external en-
vironments such as vessels,
balconies or terraces. Exposing
the product to rain, snow, sun-
light and wind may cause risk of
fire.
1.2 Safety of Children,
Vulnerable Persons
and Pets
• This product may be used by
children aged 8 years and
older and persons with under-
developed physical, sensory
or mental capabilities or lack
of experience and knowledge
if they are being given supervi-
sion or have been given in-
EN / 5
struction concerning use of
the appliance in a safe way
and the hazards involved.
• Children between 3 and 8
years are allowed to put and
take out food to/from the
cooler product.
• Electrical products are danger-
ous for children and pets. Chil-
dren and pets must not play
with, climb on, or enter the
product.
• Cleaning and user mainten-
ance should not be performed
by children unless there is
someone overseeing them.
• Keep the packaging materials
away from children. Risk of in-
jury and suffocation.
Before disposing of old
products that shall not be used
any more:
1. Unplug the power cord from
the mains socket.
2. Cut the power cable and re-
move it from the appliance
together with the plug.
3. Do not remove the racks and
drawers from the product to
prevent children from getting
inside the appliance.
4. Remove the doors.
5. Store the product so that it
shall not be tipped over.
6. Do not allow children to play
with the scrapped product.
• Do not dispose of the product
by throwing it into fire. Risk of
explosion.
• If there is a lock available in
the product’s door, keep the
key out of children's reach.
1.3 Electrical Safety
• The product shall not be
plugged into the outlet during
installation, maintenance,
cleaning, repair, and transport-
ation operations.
• If the power cable is dam-
aged, it shall be replaced by
authorized service only to
avoid any risks that may oc-
cur.
• Do not tuck the power cable
under the product or to the
rear of the product. Do not put
heavy items on the power
cable. The power cable should
not be bent, crushed, and
come into contact with any
heat source.
• Do not use an extension cord,
multi-plug or adaptor to oper-
ate your product.
EN / 6
• Portable multi sockets or port-
able power supplies may over-
heat and cause fire. Thus, do
not have a multi-plug behind
or in the vicinity of the product.
• The plug shall be easily ac-
cessible. If this is not possible,
a mechanism that meets the
electrical legislation and that
disconnects all terminals from
the mains (fuse, switch, main
switch, etc.) shall be available
on the electrical installation.
• Do not touch the plug with wet
hands.
• When unplugging the appli-
ance, don’t hold the power
cord, but the plug.
1.4 Handling Safety
• This product is heavy, do not
handle it by yourself.
• Do not hold the product from
its door while handling the
product.
• Be careful not to damage the
cooling system and the pipes
while handling the product. Do
not operate the product if the
pipes are damaged, and con-
tact an authorized service.
1.5 Installation Safety
• Contact the Authorized Ser-
vice for the product's installa-
tion. To prepare the product
for installation, see the inform-
ation in the user manual and
make sure the electric and
water utilities are as required.
If not, call an electrician and
plumber to arrange the utilities
as necessary. Failure to do so
may result in electric shock,
fire, problems with the
product, or injury.
• Check for any damage on the
product before installing it. Do
not have the product installed
if it is damaged.
• Place the product on a level
and hard surface and balance
with the adjustable legs. Oth-
erwise, the refrigerator may tip
over and cause injuries.
• The product shall be installed
in a dry and ventilated environ-
ment. Do not keep carpets,
rugs or similar floor covers un-
der the product. This may
cause risk of fire as a result of
inadequate ventilation!
EN / 7
• Do not block or cover ventila-
tion holes. Otherwise, power
consumption may be in-
creased and damage to your
product may occur.
• The product must not be con-
nected to supply systems
such as solar power supply.
Otherwise, your product may
be damaged due to sudden
voltage changes!
• The more refrigerant a refriger-
ator contains, the bigger its in-
stallation room should be. In
very small rooms, a flammable
gas-air mixture may occur in
case of a gas leak in the cool-
ing system. At least 1 m³ of
volume is required for each 8
grams of refrigerant. The
amount of the refrigerant avail-
able in your product is spe-
cified in the Type Label.
• The installation place of the
product shall not be exposed
to direct sunlight and it shall
not be in the vicinity of a heat
source such as stoves, radiat-
ors, etc. If you cannot prevent
installation of the product in
the vicinity of a heat source,
you shall use a suitable insula-
tion plate and the minimum
distance to the heat source
shall be as specified below.
– At least 30 cm away from
heat sources such as
stoves, heating units and
heaters, etc.,
– And at least 5 cm away from
electric ovens.
• Your product has the protec-
tion class of I.
• Plug the product in a groun-
ded socket that conforms with
the Voltage, Current and Fre-
quency values specified in the
type label. The socket must
have a 10A – 16A fuse. Our
firm will not assume respons-
ibility for any damages due to
usage without earthing and
power connection in compli-
ance with local and national
regulations.
• The product’s power cable
must be unplugged during in-
stallation. Otherwise, risk of
electric shock and injury may
occur!
• Do not plug the product to
loose, broken, dirty, greasy
sockets or sockets that have
come out of their seats or
sockets with a risk of water
contact.
• Place the power cable and
hoses (if available) of the
product so that they shall not
cause a risk of tripping over.
EN / 8
• Penetration of humidity to live
parts or to the power cord
may cause short circuit. Thus,
do not use the product in hu-
mid environments or in areas
where water may splash (e.g.
garage, laundry room, etc.) If
the refrigerator is wet by wa-
ter, unplug it and contact an
authorized service.
• Do not ever connect your refri-
gerator to power saving
devices. These systems are
harmful for the product
1.6 Operational Safety
• Do not ever use chemical
solvents on the product.
These materials contain an ex-
plosion risk.
• In case of a failure of the
product, unplug it and do not
operate until it is repaired by
the authorized service. There
is a risk of electric shock!
• Do not place a source of flame
(e.g. candles, cigarettes, etc.)
on the product or in the vicinity
of it.
• Do not get on the product.
Risk of falling and injury!
• Do not cause damage to the
pipes of the cooling system
using sharp and piercing tools.
The refrigerant that sprays out
in case of puncturing the gas
pipes, pipe extensions or up-
per surface coatings may
cause irritation of skin and in-
juries of the eyes.
• Do not place and operate
electric appliances inside the
refrigerator/freezer unless it is
advised by the manufacturer.
• Do not jam any parts of your
hands or your body to the
moving parts inside the
product. Be careful to prevent
jamming of your fingers
between the refrigerator and
its door. Be careful while
opening or closing the door if
there are children around.
• Do not put ice cream, ice
cubes or frozen food to your
mouth as soon as you take
them out of the freezer. Risk of
frostbite!
• Do not touch the inner walls,
metal parts of the freezer or
food kept inside the freezer
with wet hands. Risk of frost-
bite!
• Do not place soda cans or
cans and bottles that contain
fluids that may be frozen to
the freezer compartment.
EN / 9
Cans or bottles may explode.
Risk of injury and material
damage!
• Do not use or place materials
sensitive against temperature
such as flammable sprays,
flammable objects, dry ice or
other chemical agents in the
vicinity of the refrigerator. Risk
of fire and explosion!
• Do not store explosive materi-
als such as aerosol cans with
flammable materials inside the
product.
• Do not place cans containing
fluids over the product.
Splashing of water on an elec-
trical part may cause the risk
of an electric shock or a fire.
• This product is not intended
for storage and cooling of
medicines, blood plasma,
laboratory preparations or sim-
ilar materials and products
that are subject to the Medical
Products Directive.
• If the product is used against
its intended purpose, it may
cause damage to or deteriora-
tion of the products kept in-
side.
• If your refrigerator is equipped
with blue light, do not look at
this light with optical devices.
Do not stare directly at UV
LED light for a long time. Ultra-
violet rays may cause eye
strain.
• Do not fill the product with
more food than its capacity.
Injuries or damages may occur
if the contents of the refriger-
ator fall when the door is
opened. Similar problems may
also occur when an object is
placed over the product.
• Ensure that you have removed
any ice or water that may have
fallen to the floor to prevent in-
juries.
• Change the locations of the
racks/bottle racks on the door
of your refrigerator while the
racks are empty only. Danger
of injury!
• Do not place objects that may
fall/tip over on the product.
These objects may fall while
opening or closing the door
and cause injuries and/or ma-
terial damages.
• Do not hit or exert excessive
pressure on glass surfaces.
Broken glass may cause injur-
ies and/or material damages.
• The cooling system in your
product contains R600a refri-
gerant The refrigerant type
used in the product is spe-
cified in the type label. This
EN / 10
gas is flammable. Therefore,
be careful not to damage the
cooling system and the pipes
while operating the product. In
case of damage to the pipes;
1. Do not touch the product or
the power cable.
2. Keep the product away from
potential sources of fire that
may cause the product to
catch fire.
3. Ventilate the area where the
product is placed. Do not
use a fan.
4. Contact authorized service.
5. If the product is damaged
and you observe gas leak,
please stay away from the
gas. Gas may cause frostbite
if it contacts your skin.
1.7 Food Storage
Safety
Please pay attention to the fol-
lowing warnings to avoid food
spoilage:
• Leaving the doors open for a
long time may cause the tem-
perature inside the product to
rise.
• Regularly clean the accessible
drainage systems in contact
with food.
• Clean the water tanks that
have not been used for 48
hours and mains-fed water
systems that have not been
used for more than 5 days.
• Store raw meat and fish
products in appropriate com-
partments within the product.
Thus, it does not drip on or
come into contact with other
foods.
• Two-star freezer compart-
ments are used for storing
pre-filled foods, making and
storing ice and ice cream.
• One, two and three-star com-
partments are not appropriate
for freezing fresh food.
• If the cooling product has
been left empty for a long
time, turn off the product, de-
frost, clean, and dry the
product in order to protect the
housing of the product.
1.8 Maintenance and
Cleaning Safety
• Do not pull by the door handle
if you shall move the product
for cleaning purposes. Handle
may cause injuries if it is pulled
too hard.
EN / 11
• Do not clean the product by
spraying or pouring water on
the product and inside the
product. Risk of electric shock
and fire.
• When cleaning the product,
do not use sharp and abrasive
tools or household cleaning
agents, detergent, gas, gasol-
ine, thinner, alcohol, varnish,
and similar substances. Use
only cleaning and mainten-
ance agents that are not
harmful for food inside the
product.
• Do not ever use steam or
steamed cleaning materials for
cleaning the product and
thawing the ice inside it.
Steam contacts the live areas
in your refrigerator and causes
short circuit or electric shock.
• Take care to keep water away
from the electronic circuits or
lighting of the product.
• Use a clean, dry cloth to wipe
the dust or foreign material on
the tips of the plugs. Do not
use a wet or damp piece of
cloth to clean the plug. Other-
wise, risk of fire or electric
shock may occur.
2 Environmental Instructions
2.1 Compliance with the WEEE Dir-
ective and Disposing of the
Waste Product
This product complies with EU
WEEE Directive (2012/19/EU).
This product bears a classifica-
tion symbol for waste electrical
and electronic equipment
(WEEE).
This symbol indicates that this
product shall not be disposed with other
household wastes at the end of its service
life. Used device must be returned to offical
collection point for recycling of electrical and
electronic devices. To find these collection
systems please contact to your local author-
ities or retailer where the product was
puchased. Each household performs import-
ant role in recovering and recycling of old
appliance. Appropriate disposal of used ap-
pliance helps prevent potential negative con-
sequences for the environment and human
health.
Compliance with RoHS Directive
The product you have purchased complies
with EU RoHS Directive (2011/65/EU). It
does not contain harmful and prohibited ma-
terials specified in the Directive.
Package information
Packaging materials of the product
are manufactured from recyclable
materials in accordance with our Na-
tional Environment Regulations. Do
not dispose of the packaging materi-
als together with the domestic or
other wastes. Take them to the
packaging material collection points
designated by the local authorities.
EN / 12
3 Your Freezer
1
2
3
4
5
6
1 Adjustable Door Shelves 2 Electronic Indicator
3 Adjustable Legs 4 Freezer Compartments
5 Adjustable glass shelves 6 * Lightning glass
*Optional: Figures in this user manual are
schematic and may not exactly match your
product. If your product does not comprise
the relevant parts, the information pertains to
other models.
4 Installation
Read the “Safety Instructions” sec-
tion first!
4.1 Right Place For Installation
Contact the Authorized Service for the
product's installation. To prepare the
product for installation, see the information in
the user manual and make sure the electric
and water utilities are as required. If not, call
an electrician and plumber to arrange the
utilities as necessary.
EN / 13
WARNING:
The manufacturer assumes no re-
sponsibility for any damages caused
by the work carried out by unauthor-
ized persons.
WARNING:
The product’s power cable must be
unplugged during installation. Failure
to do so may result in death or seri-
ous injuries!
WARNING:
If the door span is too narrow for the
product to pass, remove the door
and turn the product sideways; if
this does not work, contact the au-
thorized service.
• Place the product on a flat surface to
avoid vibration.
• Place the product at least 30 cm away
from the heater, stove and similar sources
of heat and at least 5 cm away from elec-
tric ovens.
• Do not expose the product to direct sun-
light or keep it in damp environments.
• Your product requires adequate air circu-
lation to function efficiently. If the product
will be placed in an alcove, remember to
leave at least 5 cm clearance between the
product and the ceiling, rear wall and the
side walls.
• Check if the rear wall clearance protection
component is present at its location (if
provided with the product).
• If the component is not available, or if it is
lost or fallen, position the product so that
at least 5 cm clearance shall be left
between the rear surface of the product
and the wall of the room. The clearance at
the rear is important for efficient operation
of the product.
4.2 Electrical Connection
Do not use extension or multi sock-
ets in power connection.
Damaged power cable must be re-
placed by Authorized Service.
When placing two coolers in adja-
cent position, leave at least 4 cm
distance between the two units.
• Our firm will not assume responsibility for
any damages due to usage without earth-
ing and power connection in compliance
with national regulations.
• The power cable plug must be easily ac-
cessible after installation.
• Do not use multi-group plug with or
without extension cable between the wall
socket and the refrigerator.
4.3 Attaching the Plastic Wedges
Use the plastic wedges provided with the
product to maintain sufficient space for air
circulation between the product and the wall.
1. To attach the wedges, remove the
screws on the product and use the
screws provided with the wedges.
2. Attach 2 plastic wedges on the ventila-
tion cover as shown in the figure.
4.4 Adjusting the Legs
If the product is not in balanced position, ad-
just the front adjustable legs by rotating
them to right or left.
EN / 14
4.5 Hot Surface Warning
The side walls of your product are equipped
with cooler pipes to enhance the cooling
system. High pressure fluid may flow
through these surfaces, and cause hot sur-
faces on the side walls. This is normal and it
does not require servicing. Be careful when
you contact these areas.
5 Preparation
Read the “Safety Instructions” sec-
tion first!
5.1 What to Do for Energy Saving
Connecting the product to electronic
energy-saving systems is harmful, as
it may damage the product.
• This refrigerating appliance is not intended
to be used as a built in appliance.
• Do not keep the refrigerator doors open
for long periods.
• Do not place hot food or beverages into
the refrigerator.
• Do not overfill the refrigerator; blocking the
internal air flow will reduce cooling capa-
city.
• In order to load the maximum quantity of
food into the freezer compartment of your
refrigerator, the upper drawers should be
taken out and the food should be placed
onto the wire/glass shelves. Net volume
and energy consumption information de-
clared in the energy label of your refriger-
ator was tested by taking out the upper
drawers in the cooler department and the
ice bucket, which is easily removable by
hand.
• Using the below drawer when storing is
strongly recommended.
• Depending on the product’s features; de-
frosting frozen foods in the cooler com-
partment will ensure energy saving and
preserve food quality.
• Make sure the foods are not in contact
with the cooler compartment temperature
sensor described below.
• If they are in contact with the sensor, en-
ergy consumption of the appliance might
increase
• Food shall be stored using the drawers in
the cooler compartment in order to ensure
energy saving and protect food in better
conditions.
• Food packages shall not be in direct con-
tact with the temperature sensor located
in the freezer compartment.
5.2 First Use
Before using your refrigerator, make sure the
necessary preparations are made in line with
the instructions in "Safety and Environmental
Instructions" and "Installation" sections.
• Keep the product running without placing
any food inside for 6 hours and do not
open the door, unless absolutely neces-
sary.
EN / 15
• The temperature change caused by open-
ing and closing of the door while using the
product may normally lead to condensa-
tion on door/body shelves and glassware
placed in the product.
A sound will be heard when the
compressor is engaged. It is normal
for the product to make noise even if
the compressor is not running, as
fluid and gas may be compressed in
the cooling system.
It is normal for the front edges of the
refrigerator to be warm. These areas
are designed to warm up in order to
prevent condensation.
For some models, indicator panel
turns off automatically 1 minute after
the door closes. It will be reactivated
when the door is opened or any but-
ton is pressed.
5.3 Climate Class and Definitions
Please refer to the Climate Class on the rat-
ing plate of your device. One of the following
information is applicable to your device ac-
cording to the Climate Class.
•SN: Long Term Temperate Climate: This
cooling device is designed for use at ambi-
ent temperatures between 10 °C and 32
°C.
•N: Temperate Climate: This cooling device
is designed for use at ambient temperat-
ures between 16°C and 32 °C.
•ST: Subtropical Climate: This cooling
device is designed for use at ambient tem-
peratures between 16°C and 38°C.
•T: Tropical Climate: This cooling device is
designed for use at ambient temperatures
between 16°C and 43°C.
6 Operating the Product
Read the “Safety Instructions” sec-
tion first!
• Do not use any mechanical tools or any
other tools than the recommendations of
the manufacturer to speed up the thawing
operation.
• Do not use parts of your refrigerator such
as the door or drawers as a support or a
step. This may cause the product to trip
over or its components to be damaged.
• The product shall be used for storing food
only.
• Turn off the water valve if you will be away
from home (e.g. at vacation) and you will
not be using the Icematic or the water dis-
penser for a long period of time. Other-
wise, water leaks may occur.
Pausing the program
• If you are not going to use the product for
a long time, unplug the product from the
socket.
• Remove the food to prevent odours.
• Wait for the ice to melt, clean the interior
and let it dry, leave the doors open to
avoid damaging the inner body plastics.
EN / 16
7 Use of Your Appliance
7.1 Control Panel of the Product
123
1 Quick Freezing Key 2 Fault Condition Indicator
3 Freezer Compartment Temperature
Adjustment Key
Read the “Safety Instructions” sec-
tion first.
Auditory and visual functions of the indicator
panel will assist in using the refrigerator.
*Optional: Shown functions are optional,
there may be differences of shape and loca-
tion in functions found on your appliance’s
display panel.
1. Quick Freezing Key
When the quick freezing key is pressed, the
LED on the key is illuminated and the quick
freezing function shall be activated. The tem-
perature of the freezer compartment is set to
-27 °C. Press the key again to cancel func-
tion. The quick freezing function shall be
automatically cancelled after a while. To
freeze a large amount of fresh food, press
the quick freezing key before placing the
food in the freezer compartment.
2. Fault Condition Indicator
This indicator shall be active when your refri-
gerator cannot perform adequate cooling or
in case of any sensor error. Exclamation
mark may be displayed when you load warm
food to the freezer compartment or keep the
EN / 17
door open for a long period of time. This is
not a fault, this warning shall be removed
when the food is cooled down or when any
key is pressed.
3. Freezer Compartment Temperature
Setting Key
Temperature setting is made for freezer
compartment. Pressing the key will enable
the freezer compartment temperature to be
set at -18 °C,-20 °C,-22 °C, and -24 °C val-
ues.
7.2 Freezing Fresh Foods
• Foods to be frozen must be divided into
portions according to a size to be con-
sumed, and frozen in separate packages.
In this way, all the food should be preven-
ted from being re-frozen by thawing.
• In order to protect the nutritional value, the
aroma and the colour of the foods as
much as possible, vegetables should be
boiled for a short period of time before
freezing. (Boiling is not necessary for foods
such as cucumber, parsley.) Cooking time
of the vegetables frozen in this way is
shortened by 1/3 than that of the fresh ve-
getables.
• To extend the storage times of frozen
foods, boiled vegetables must first be
filtered and then hermetically packaged as
in the all types of foods.
• Foods should not be placed in the freezer
compartment without package.
• The packaging material of the food to be
stored should be air-tight, thick and dur-
able and should not deform with cold and
humidity. Otherwise, the food that is
hardened by freezing might pierce the
package. Sealing the package well is also
important in terms of securely storing the
food.
The Following Packaging Types Are
Suitable to Freeze Food:
Polyethylene bag, aluminium foil, plastic foil,
vacuum bags and cold-resistant storage
containers with caps.
The Use of Following Types of Pack-
aging Is Not Recommended to Freeze
Food:
Packaging paper, parchment paper, cello-
phane (gelatin paper), garbage bag, used
bags and shopping bags.
• Hot foods should not be placed in the
freezer compartment without cooling.
• When placing unfrozen fresh foods in the
freezer compartment, please note that it
does not contact with frozen foods. Cool-
pack (PCM) can be placed to the rack im-
mediately below the quick freezer rack for
preventing them from being getting warm.
• During the freezing time (24 hours) do not
place other food to the freezer.
• Place your foods to the freezing shelves or
racks by spreading them so that they will
not be cramped (it is recommended that
the packaging does not come into contact
with each other).
• Frozen foods must be immediately con-
sumed in a short period of time after de-
frosting and must never be frozen again.
• Do not block the ventilation holes by put-
ting your frozen foods in front of the ventil-
ation holes located on the back surface.
• We recommend you to attach a label onto
the package and write the name of the
foods in the package and the freezing
time.
Foods Suitable for Freezing:
Fish and seafood, red and white meat,
poultry, vegetables, fruit, herbaceous spices,
dairy products (such as cheese, butter and
strained yoghurt), pastries, ready or cooked
meals, potato dishes, souffle and desserts.
Foods Not Suitable for Freezing:
Yoghurt, sour milk, cream, mayonnaise,
leaved salad, red radish, grapes, all fruits
(such as apple, pears and peaches).
• For foods to be frozen quickly and thor-
oughly, the following specified amounts
per package should not be exceeded.
– Fruits and vegetables, 0.5-1 kg
– Meat, 1-1.5 kg
EN / 18
• A small amount of foods (maximum 2 kg)
can also be frozen without the use of the
quick freezing function.
To obtain the best result, apply the following
instructions:
1. Activate the quick freezing function 24
hours before placing your fresh foods.
2. 24 hours after you have pressed the
button, first place your food that you
want to freeze to the top shelf with
higher freezing capacity. Place your re-
maining food, if any, to the rightmost
part of the second shelf.
3. The quick freezing function will be auto-
matically deactivated after 52 hours.
4. Do not try to freeze a large quantity of
food at a time. Within 24 hours, this
product can freeze the maximum food
quantity specified as «Freezing Capacity
… kg/24 hours» on its type label. It is
not convenient to put more unfrozen/
fresh foods to the freezer compartment
than the quantity specified on the label.
• You can review the Meat and Fish, Veget-
ables and Fruits, Dairy Products tables for
placing and storing your foods in the
deep-freezer.
Advice on Storing Frozen Foods
• While purchasing your frozen foods, make
sure that they are frozen at appropriate
temperatures and their packages are not
broken.
• Put the packages in the freezer compart-
ment as soon as possible after purchasing
them.
• Make sure that the expiration date indic-
ated on the packaging is not expired be-
fore consuming the packaged ready meals
that you remove from the freezer compart-
ment.
Defrosting
The ice in the freezer compartments is auto-
matically thawed.
Freezer Details
The EN 62552 standard requires (according
to specific measurement conditions) that at
least 4.5 kg of food for each 100 litres of
freezer compartment volume can be frozen
at 25 °C ambient temperature in 24 hours.
Defrosting the Frozen Foods
Depending on the food diversity and the pur-
pose of use, a selection can be made
between the following options for defrosting:
• At room temperature (it is not very suitable
to defrost the food by leaving it at room
temperature for a long time in terms of
maintaining the food quality)
• In the refrigerator
• In the electrical oven (in models with or
without fan)
• In the microwave oven
CAUTION!
• Never put acidic beverages in glass bottles
and cans into your freezer due to the risk
of explosion.
• If there is moisture and abnormal swelling
in the packaging of frozen foods, it is likely
that they were previously stored in an im-
proper storage condition and their con-
tents deteriorated. Do not consume these
foods without checking.
• Since the taste of some spices in cooked
meals may change when exposed to long-
term storage conditions, you must add
lesser amount of spices to your foods to
be frozen or the desired spices should be
added to the foods after the thawing pro-
cess.
EN / 19
Recommended Temperature Settings
Freezer compartment setting Remarks
-20 oC This is the default recommended temperature setting.
-21,-22,-23 or -24 oC
These settings are recommended when the ambient temperature is higher than
30°C or when you think the refrigerator is not cool enough due to frequent opening
and closing of the door.
Quick Freezing
Use when you want to freeze your foods in a short time. It is recommended to be
used for protecting the quality of your fresh foods. There is no need for you to use
the quick freezing function when storing your frozen foods. There is no need for
you to use the quick freezing function to freeze the small amounts of fresh food up
to a maximum of 2 kg daily.
Meat and Fish Preparation
Longest stor-
age time
(month)
Meat
Products
Veal
Steak By cutting them 2 cm thick and placing foil between them
or wrapping tightly with stretch 6-8
Roast By packing the pieces of meat in a refrigerator bag or
wrapping them tightly with stretch 6-8
Cubes In small pieces 6-8
Schnitzel, chops By placing foil between cut slices or wrapping individually
with stretch 6-8
Mutton
Chops By placing foil between meat pieces or wrapping individu-
ally with stretch 4-8
Roast By packing the pieces of meat in a refrigerator bag or
wrapping them tightly with stretch 4-8
Cubes By packing the shredded meats in a refrigerator bag or
wrapping them tightly with stretch 4-8
Beef
Roast By packing the pieces of meat in a refrigerator bag or
wrapping them tightly with stretch 8-12
Steak By cutting them 2 cm thick and placing foil between them
or wrapping tightly with stretch 8-12
Cubes In small pieces 8-12
Boiled meat By packaging in small pieces in a refrigerator bag 8-12
Mince Without seasoning, in flat bags 1-3
Offal (piece) In pieces 1-3
Fermented sausage -
Salami It should be packaged even if it has casing. 1-3
Jambon By placing foil between cut slices 2-3
Poultry and
hunting anim-
als
Chicken and Turkey By wrapping in foil 4-6
Goose By wrapping in foil (portions should not exceed 2.5 kg) 4-6
Duck By wrapping in foil (portions should not exceed 2.5 kg) 4-6
Deer, Rabbit, Roe Deer By wrapping in foil (portions should not exceed 2.5 kg,
and their bones should be separated) 6-8
EN / 20
Meat and Fish Preparation
Longest stor-
age time
(month)
Fish and sea-
food
Freshwater fish (Trout,
Carp, Crane, Catfish)
After thoroughly cleaning the inside and scales, it should
be washed and dried, and the tail and head parts should
be cut when necessary.
2
Lean fish (Sea bass, Turbot,
Sole) 4-6
Fatty fish (Bonito, Mackerel,
Bluefish, Red Mullet, An-
chovy)
2-4
Shellfish Cleaned and in bags 4-6
Caviar In its packaging, in an aluminium or plastic container 2-3
Fruits and Vegetables Preparation
Longest
storage
time
(month)
String bean and Pole bean By shock boiling for 3 minutes after washing and cutting into small
pieces 10-13
Green pea By shock boiling for 2 minutes after shelling and washing 10-12
Cabbage By shock boiling for 1-2 minute(s) after cleaning 6-8
Carrot By shock boiling for 3-4 minutes after cleaning and cutting into slices 12
Pepper By boiling for 2-3 minutes after cutting the stem, dividing into two
and separating the seeds 8-10
Spinach By shock boiling for 2 minutes after washing and cleaning 6-9
Leek By shock boiling for 5 minutes after chopping 6-8
Cauliflower By shock boiling in a little lemon water for 3-5 minutes after separat-
ing the leaves, cutting the core into pieces 10-12
Eggplant By shock boiling for 4 minutes after washing and cutting into 2cm
pieces 10-12
Squash By shock boiling for 2-3 minutes after washing and cutting into 2cm
pieces 8-10
Mushroom By lightly sauteing in oil and squeezing lemon on it 2-3
Corn By cleaning and packing in cob or granular 12
Apple and Pear By shock boiling for 2-3 minutes after peeling and slicing 8-10
Apricot and Peach Divide in half and extract the seeds 4-6
Strawberry and Raspberry By washing and shelling 8-12
Baked fruit By adding 10% sugar in the container 12
Plum, Cherry, Sour Cherry By washing and shelling the stalks 8-12
EN / 21
Dairy Products Preparation Longest Storage Time
(Month)
Storage Conditions
Cheese (except feta
cheese)
By placing foil thereb-
etween, in slices 6-8
It can be left in its original pack-
aging for short term storage. For
long-term storage it should also
be wrapped in aluminium or
plastic foil.
Butter, margarine In its own packaging 6 In its own packaging or in plastic
containers
7.3 Reversing the Door Opening
Side
The door opening side of your refrigerator
can be reversed according to the place you
put it. When you need this, you should defin-
itely call the nearest Authorized Service.
7.4 Door Open Alert
Door Open Alert
An audible alert will be heard if the product's
door remains open for 1 minute. The audible
alert will stop when you close the cabinet
door or press any button on the display (if
available).
7.5 Replacing the Illumination
Lamp
Call the Authorized Service when the Bulb/
LED used for lighting in your refrigerator will
be replaced.
Lamp(s) used in this appliance cannot be
used for house lighting. Intended use of this
lamp is to help the user place food into the
refrigerator / freezer safely and comfortably.
8 Maintenance and Cleaning
WARNING:
Read the “Safety Instructions” sec-
tion first.
WARNING:
Unplug the refrigerator before clean-
ing it.
• Do not use sharp or abrasive tools to
clean the product. Do not use materials
such as household cleaning agents, soap,
detergents, gas, gasoline, thinner, alcohol,
wax, etc.
• The dust shall be removed from the ventil-
ation grill on the rear of the product at
least once a year (without opening the
cover). Clean the product with a dry cloth.
• Take care to keep water away from the
lamp's cover and other electrical parts.
• Clean the door with a damp cloth. Re-
move all contents to remove the door and
body racks. Remove the door racks by lift-
ing them upwards. Clean and dry the
shelves, then attach back in place by slid-
ing from above.
• Do not use chlorinated water or cleaning
products on the exterior surface and
chromecoated parts of the product. Chlor-
ine will cause rust on such metallic sur-
faces.
• Do not use sharp and abrasive tools,
soap, house cleaning materials, deter-
gents, gas, gasoline, varnish and similar
substances to prevent deformation of the
plastic part and removal of prints on the
part. Use warm water and a soft cloth for
cleaning, and then dry it.
• On the products without a No-Frost fea-
ture, water droplets and icing up to a
thickness of a finger may occur on the rear
wall of the freezer compartment. Do not
clean, and never apply oils or similar ma-
terials.
EN / 22
• Use a mildly dampened micro-fibre cloth
to clean the external surface of the
product. Sponges and other types of
cleaning clothes may cause scratches.
• To clean all removable components during
the cleaning of the interior surface of the
product, wash these components with a
mild solution consisting of soap, water and
carbonate. Wash and dry thoroughly. Pre-
vent contact of water with illumination
components and the control panel.
CAUTION:
Do not use vinegar, rubbing alcohol
or other alcohol based cleaning
agents on any interior surface.
Stainless Steel External Surfaces
Use a non-abrasive stainless steel cleaning
agent and apply it with a soft lint-free cloth.
To polish, gently wipe the surface with a mi-
cro-fibre cloth dampened with water and use
dry polishing chamois. Always follow the
veins of the stainless steel.
Preventing Odours
The product is manufactured free of any
odorous materials. However, keeping the
food in inappropriate sections and improper
cleaning of internal surfaces may lead to
odours.
• To avoid this, clean the inside with carbon-
ated water every 15 days.
• Keep the foods in sealed holders, as mi-
cro-organisms arising from foods kept in
unsealed containers will cause bad odour.
• Do not keep expired and spoilt foods in
the refrigerator.
Protecting Plastic Surfaces
Oil spilled on plastic surfaces may damage
the surface and must be cleaned immedi-
ately with warm water.
9 Troubleshooting
Check this list before contacting the service.
Doing so will save you time and money. This
list includes frequent complaints that are not
related to faulty workmanship or materials.
Certain features mentioned herein may not
apply to your product.
The refrigerator is not working.
• The power plug is not fully settled. >>>
Plug it in to settle completely into the
socket.
• The fuse connected to the socket power-
ing the product or the main fuse is blown.
>>> Check the fuse.
Condensation on the side wall of the
cooler compartment (MULTI ZONE,
COOL CONTROL and FLEXI ZONE).
• The door is opened too frequently. >>>
Take care not to open the product's door
too frequently.
• The environment is too humid. >>> Do not
install the product in humid environments.
• Foods containing liquids are kept in un-
sealed holders. >>> Keep the foods con-
taining liquids in sealed holders.
• The product's door is left open. >>> Do
not keep the product's door open for long
periods.
• The thermostat is set to a very cool tem-
perature. >>> Set the thermostat to an
appropriate temperature.
Compressor is not working.
• In case of sudden power failure or pulling
the power plug off and putting back on,
the gas pressure in the product's cooling
system is not balanced, which triggers the
compressor thermic safeguard. The
product will restart after approximately 6
minutes. If the product does not restart
after this period, contact the service.
• Defrosting is active. >>> This is normal for
a fully-automatic defrosting product. The
defrosting is carried out periodically.
• The product is not plugged in. >>> Make
sure the power cord is plugged in.
EN / 23
• The temperature setting is incorrect. >>>
Select the appropriate temperature set-
ting.
• The power is out. >>> The product will
continue to operate normally once the
power is restored.
The refrigerator's operating noise is in-
creasing while in use.
• The product's operating performance may
vary depending on the ambient temperat-
ure variations. This is normal and not a
malfunction.
The refrigerator runs too often or for too
long.
• The new product may be larger than the
previous one. Larger products will run for
longer periods.
• The room temperature may be high. >>>
The product will normally run for long peri-
ods in higher room temperature.
• The product may have been recently
plugged in or a new food item is placed in-
side. >>> The product will take longer to
reach the set temperature when recently
plugged in or a new food item is placed in-
side. This is normal.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
• The doors were opened frequently or kept
open for long periods. >>> The warm air
moving inside will cause the product to run
longer. Do not open the doors too fre-
quently.
• The freezer or cooler door may be ajar.
>>> Check that the doors are fully closed.
• The product may be set to a temperature
that is too low. >>> Set the temperature to
a higher degree and wait for the product
to reach the adjusted temperature.
• The cooler or freezer door washer may be
dirty, worn out, broken or not properly
settled. >>> Clean or replace the gasket.
Damaged / torn door washer will cause
the product to run for longer periods to
preserve the current temperature.
The freezer temperature is very low, but
the cooler temperature is adequate.
• The freezer compartment temperature is
set to a very low degree. >>> Set the
freezer compartment temperature to a
higher degree and check again.
The cooler temperature is very low, but
the freezer temperature is adequate.
• The cooler compartment temperature is
set to a very low degree. >>> Set the
cooler compartment temperature to a
higher degree and check again.
The food items kept in cooler compart-
ment drawers are frozen.
• The cooler compartment temperature is
set to a very low degree. >>> Set the
cooler compartment temperature to a
higher degree and check again.
The temperature in the cooler or the
freezer is too high.
• The cooler compartment temperature is
set to a very high degree. >>> Temperat-
ure setting of the cooler compartment has
an effect on the temperature in the freezer
compartment. Wait until the temperature
of relevant parts reach the sufficient level
by changing the temperature of cooler or
freezer compartments.
• The doors were opened frequently or kept
open for long periods. >>> Do not open
the doors too frequently.
• The door may be ajar. >>> Fully close the
door.
• The product may have been recently
plugged in or a new food item is placed in-
side. >>> This is normal. The product will
take longer to reach the set temperature
when recently plugged in or a new food
item is placed inside.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
EN / 24
Shaking or noise.
• The surface is not flat or durable >>> If the
product is shaking when moved slowly,
adjust the stands to balance the product.
Also make sure the ground is sufficiently
durable to bear the product.
• Any items placed on the product may
cause noise. >>> Remove any items
placed on the product.
• The product is making noise of liquid flow-
ing, spraying etc.
• The product's operating principles involve
liquid and gas flows. >>> This is normal
and not a malfunction.
There is sound of wind blowing coming
from the product.
• The product uses a fan for the cooling
process. This is normal and not a malfunc-
tion.
There is condensation on the product's
internal walls.
• Hot or humid weather will increase icing
and condensation. This is normal and not
a malfunction.
• The doors were opened frequently or kept
open for long periods. >>> Do not open
the doors too frequently; if open, close the
door.
• The door may be ajar. >>> Fully close the
door.
There is condensation on the product's
exterior or between the doors.
• The ambient weather may be humid, this
is quite normal in humid weather. >>> The
condensation will dissipate when the hu-
midity is reduced.
The interior smells bad.
• The product is not cleaned regularly. >>>
Clean the interior regularly using sponge,
warm water and carbonated water.
• Certain holders and packaging materials
may cause odour. >>> Use holders and
packaging materials without free of odour.
• The foods were placed in unsealed hold-
ers. >>> Keep the foods in sealed holders.
Microorganisms may spread out of un-
sealed food items and cause bad odour.
• Remove any expired or spoilt foods from
the product.
The door is not closing.
• Food packages may be blocking the door.
>>> Relocate any items blocking the
doors.
• The product is not standing in full upright
position on the ground. >>> Adjust the
stands to balance the product.
• The surface is not flat or durable >>>
Make sure the surface is flat and suffi-
ciently durable to bear the product.
The crisper is jammed.
• The food items may be in contact with the
upper section of the drawer. >>> Reor-
ganize the food items in the drawer.
Temperature on the product surface.
• High temperature may be observed
between two doors, on the side panels
and on the rear grill area while your
product is operated. This is normal and it
does not require servicing.
Fan continues to operate when the door
is opened.
• Fan may continue to operate when the
freezer door is open.
WARNING: If the problem persists
after following the instructions in this
section, contact your vendor or an
Authorized Service. Do not try to re-
pair the product. This is normal.
DISCLAIMER / WARNING
Some (simple) failures can be adequately
handled by the end-user without any safety
issue or unsafe use arising, provided that
they are carried out within the limits and in
accordance with the following instructions
(see the “Self-Repair” section).
EN / 25
Therefore, unless otherwise authorized in the
“Self-Repair” section below, repairs shall be
addressed to registered professional re-
pairers in order to avoid safety issues. A re-
gistered Professional repairer is a profes-
sional repairer that has been granted access
to the instructions and spare parts list of this
product by the manufacturer according to
the methods described in legislative acts
pursuant to Directive 2009/125/EC.
However, only the service agent (i.e.au-
thorized professional repairers) that you
can reach through the phone number
given in the user manual/warranty card
or through your authorized dealer may
provide service under the guarantee
terms. Therefore, please be advised that
repairs by professional repairers (who
are not authorized by) Beko shall void
the guarantee.
Self-Repair
Self-repair can be done by the end-user with
regard to the following spare parts:door
handles,door hinges, trays, baskets and
door gaskets (an updated list is also avail-
able support.beko.com as of 1st March
2021).
Moreover, to ensure product safety and to
prevent risk of serious injury, the mentioned
self-repair shall be done following the in-
structions in the user manual for selfrepair or
which are available in support.beko.com .
For your safety, unplug the product before
attempting any self-repair.
Repair and repair attempts by end-users for
parts not included in such list and/or not fol-
lowing the instructions in the user manuals
for self-repair or which are available in sup-
port.beko.com, might give raise to safety is-
sues not attributable to Beko, and will void
the warranty of the product.
Therefore, it is highly recommended that
end-users refrain from the attempt to carry
out repairs falling outside the mentioned list
of spare parts, contacting in such cases au-
thorized professional repairers or registered
professional repairers. On the contrary, such
attempts by end-users may cause safety is-
sues and damage the product and sub-
sequently cause fire, flood, electrocution and
serious personal injury to occur.
By way of example, but not limited to,the fol-
lowing repairs must be addressed to author-
ized professional repairers or registered pro-
fessional repairers:compressor, cooling cir-
cuit, main board,inverter board, display
board, etc.
The manufacturer/seller cannot be held liable
in any case where end-users do not comply
with the above.
The spare part availability of the refrigerator
that you purchased is 10 years.During this
period, original spare parts will be available
to operate the refrigerator properly
The minimum duration of guarantee of the
refrigerator that you purchased is 24
months.
This product is equipped with a lighting
source of the "G" energy class.
The lighting source in this product shall only
be replaced by Professional repairer
BEKO UK AND IRELAND STANDARD MANUFACTURER GUAR-
ANTEE TERMS AND CONDITIONS
Your new Beko product is guaranteed
against faulty materials, defective compon-
ents or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product and lasts for a period of
twelve (12) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in
writing.
If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of ori-
ginal purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manu-
facturer”) agrees to extend the guarantee for the product in writing.
EN / 26
If you have any questions about the guaran-
tee on your product (including how long it is
valid), please contact your retailer or our
contact centre on 0333 207 9710(UK and
Northern Ireland) or 01 862 3411 (Republic
of Ireland)
This guarantee does not in any way diminish
or affect your statutory rights in connection
with the product. This guarantee is in addi-
tion to your statutory rights as a consumer. If
you have any questions about these rights,
please contact the retailer from which you
purchased the product. In certain circum-
stances, it is possible that your statutory
rights may offer additional or higher levels of
protection than those offered under the
terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result
of faulty materials, defective components
or manufacturing defects.
• Functional replacement parts to repair a
product.
• The costs of a Beko Approved Engineer to
carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but
not limited to control knobs, flaps and
handles.
• Accessories and/or consumable items in-
cluding but not limited to ice trays,
scrapers, cutlery baskets, filters and light
bulbs.
• Repairs necessary as a direct or indirect
result of:
– Accidental damage, misuse or abuse of
a product.
– An attempted repair of a product by
anyone other than a Beko Approved
Engineer (the “Engineer”).
– Installation or use of a product where
such installation or use fails to meet the
requirements contained in this guaran-
tee or the User Instructions Booklet.
• Repairs to a product operated at any time
on commercial or non-residential house-
hold premises (unless we have previously
agreed to the installation environment).
This guarantee is limited to the cost of re-
pairing the product. To the extent permitted
by law, the Manufacturer does not accept
and will not be held liable for any financial
loss incurred in connection with the failure of
any product to operate in accordance with
the expected standards. Such financial loss
includes but is not limited to loss arising
from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from
takeaways.
• General compensation for inconvenience.
Important Notes
1. Your product is designed and built for
domestic household use only.
2. The guarantee will automatically be void
if the product is installed or is used in
commercial or non-residential domestic
household premises, unless we have
previously agreed to the installation en-
vironment.
3. The product must be correctly installed,
located and operated in accordance
with the instructions contained in the
User Instructions Booklet provided with
your product.
4. Professional installation by a qualified
Electrical Domestic Appliance Installer is
recommended for all Washing Ma-
chines, Dishwashers and Electric Cook-
ers (as incorrect installation may result in
you having to pay for the cost of repair-
ing the product).
5. Gas Cookers must be professionally in-
stalled by a Gas Safe (or Gas Networks
Ireland for Republic of Ireland) registered
gas installer.
6. This guarantee is given in respect of
products purchased and used within the
United Kingdom and the Republic of Ire-
land.
EN / 27
7. This guarantee is effective from the initial
date of purchase of a new product from
an authorised retailer and will be void if
the product is resold.
8. This guarantee does not apply to
graded sales (where the product is pur-
chased as a “second”).
9. Possession of a copy of these terms
and conditions does not necessarily
mean that a product has the benefit of
this guarantee. If you have any ques-
tions, please call our Call Centre on the
number set out above.
10. The Manufacturer reserves the right to
terminate the guarantee if its staff or
representatives are subjected to phys-
ical or verbal abuse in the course of car-
rying out their duties.
11. Optional extras, where available (i.e. ex-
tendable feet) are supplied on a
chargeable basis only.
Does Beko offer replacements?
This is a repair-only guarantee. On occasion,
the Manufacturer may at its sole discretion,
re-place your product with a new product in-
stead of carrying out a repair. Where a re-
placement is offered, this would normally be
an identical model but when this is not pos-
sible, a model of similar specification will be
provided. The Manufacturer will cover the
costs and arrange for the delivery of the new
product and for the return of the old product.
Any costs related to dis-connecting the
faulty product and installing the replacement
product will not be borne by the Manufac-
turer unless previously agreed to in writing.
The original guarantee will continue to apply
to the replacement product; the new
product will not come with a new guarantee.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to
the Engineer that your product is covered by
this guarantee with a proof of purchase. The
Manufacturer reserves the right to charge for
the reasonable cost of any service call if:
• You cannot provide evidence that your
product is covered by this guarantee.
• Where a service call has been made and
the engineer finds that there is no fault
with your product.
• That your product has not been installed
or operated in accordance with the User
Instructions Booklet.
• That the fault was caused by something
other than faulty materials, defective com-
ponents or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately
upon the Engineer providing you with an in-
voice. The Manufacturer reserves the right to
terminate the guarantee if you fail to pay the
costs for the service call in a timely manner.
If you are a resident of the United Kingdom,
this guarantee will be governed by English
law and subject to the English Courts, save
where you live in another part of the United
Kingdom, in which case the law and courts
of that location will apply.
If you are resident in the Republic of Ireland,
this guarantee will be governed by Irish law
and the Irish courts will have jurisdiction.
This guarantee is provided by Beko plc.
Beko House, 1 Greenhill Crescent, Wat-
ford,Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales
with company registration number
02415578
BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDI-
TIONS
If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by
completing the online registration form, then the standard 12 month guarantee will be extended to 24
months, under the same terms and conditions as detailed in our Standard Guarantee Terms and Condi-
tions.
EN / 28
HOW TO OBTAIN SERVICE FOR YOUR
APPLIANCE
Please keep your purchase receipt or other
proof of purchase details in a safe place; you
will need to have this documentation avail-
able should the product require attention un-
der guarantee.
Please take a few moments to complete the details below, as you will need this information when you call us, or to use
our online services. When you call us you may be required to input your serial number into your telephone keypad. For
help please visit beko.co.uk/support/model-finder
• The product model number is printed on
the Operating Instruction Booklet / User
guide
• The product model and serial number is
printed on the Rating Label affixed to the
appliance.
• The Retailer (Purchased from) and Date of
purchase will be printed on your purchase
receipt or other proof of purchase paper-
work
Recording of these details alone will not
count as proof of purchase. A valid proof of
purchase is required for requesting service
under guarantee.
Model number Serial number Purchased from Date of purchase
For service under guarantee or for
product advice please call our Contact
centre
Before requesting service please check the
troubleshooting guide in the Operating In-
structions booklet, as a charge may be
levied where no fault is found, and even
though your product may still be under guar-
antee.
After arranging service the area around the
product must be easily accessible to the En-
gineer, without the need for cabinets or fur-
niture to be removed or moved.
It is your responsibility to ensure our Engin-
eers have a clean and safe environment to
carry out any repairs.
Please have your Model number and Serial number available when you call us, as you may be required to input your
serial number into your telephone keypad during your call.
UK Mainland & Northern Ireland:
0333 207 9710
Landline or mobile calls to 0333 numbers
cost no more than calls to geographic num-
bers 01 or 02, and are charged at the basic
rate. Calls from landlines and mobiles are in-
cluded in free call packages but please
check with your telephone service provider
for exact call charges.
Republic of Ireland:
01 862 3411
Service once the manufacturers guaran-
tee has expired
If you have purchased an extended guaran-
tee please refer to the instructions contained
within the extended guarantee agreement
document, otherwise please call us using the
appropriate number above, where service
can be obtained at a charge.
Should you experience any difficulty in ob-
taining service please call us on 0333 207
9710 or 01 862 3411
Contact us though our website
Send us a secure message through our on-
line contact us form. Please visit our website,
click Contact Us and choose a product sup-
port topic from the list of options. Complete
the required details and click send message.
Product registrations
For UK registrations please visit beko.co.uk/
register and for the Republic of Ireland visit
beko.ie/register.
EN / 29
