Beko WDR8540121W User Manual
Displayed below is the user manual for WDR8540121W by Beko which is a product in the Washer Dryers category. This manual has pages.
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2820527705_EN/ 12-07-19.(9:44)
Washer-Dryer
User Manual
WDR8540121W WDR8540141G
EN
Document Number=
Please read these instructions
first before using your appliance
Dear Customer,
Thank you for choosing a Beko appliance.
Please take some time to read this user manual
before using your appliance, to ensure you
know how to safely operate the controls and
functions. Carefully follow all unpacking and
installation instructions to ensure the appliance
is correctly connected and fitted prior to use.
Please write your product model and serial
number on the last page of this user manual,
and store in a safe location close to the
appliance for easy future reference. This user
manual may also be applicable for several other
models. Differences between models will be
listed. If you have any questions or concerns,
please call our contact centre or find help
and information online at www.beko.co.uk
Explanation of symbols used
throughout this User Manual
B
DANGER!
• Warning for electric shock.
DANGER!
• Product weight warning
DANGER!
• Fire risk warning.
A
CAUTION!
• Warning for hazardous situations
with regard to life and property.
A
PRECAUTION!
• Precautions that need to be taken.
C
INFORMATION
• Important information or useful hints about
usage.
• Read user manual.
• Packaging materials of the
product are manufactured
from recyclable materials in
accordance with regulations.
• Do not dispose of the
Packaging materials
together with the domestic
or other wastes. Take them
to the packaging material
collection points designated
by the local authorities.
• Allergy UK, is the brand of
British Allergy Association. Their
main endorsement is the ‚Seal
of Approval‘. When you see
a product with this logo on it,
you have the reassurance the
product has been scientifically
tested to prove it is efficient at
reducing/removing allergens
from the environment
of allergy and asthma
sufferers or the products
have significantly reduced
allergen/chemical content.
“The wool wash cycle of this
machine has been approved
by The Woolmark Company
for the washing of machine
washable wool products provided
that the products are washed
according to the instructions
on the garment label and those
issued by the manufacturer of
this washing machine. M1527 “
“In UK, Eire, Hong Kong and
India the Woolmark trade mark
is a Certification trade mark.”
This product was manufactured using the latest technology in environmentally friendly conditions.
3 / EN Washer-Dryer / User’s Manual
1 Important instructions for safety and environment
This section contains safety instructions
that will help protect from risk of personal
injury or property damage. Failure to follow
these instructions shall void any warranty.
1.1 General safety
A
CAUTION!
• This product can be used by
children at and above 8 years old
and by persons whose physical,
sensory or mental capabilities are
not fully developed or who lack
experience and knowledge provided
that they are supervised or trained
on the safe use of the product and
the risks involved. Children should
not play with the product. Cleaning
and maintenance works should not
be performed by children unless
they are supervised by someone.
Children under the age of 3 must be
kept away from the product unless
they are continuously supervised.
A
WARNING!
• Never place the product on a carpet-
covered floor. Otherwise, lack of
airflow beneath the product will cause
electrical parts to overheat. This will
cause problems with your product.
C
INFORMATION
• Always have the installation
procedures carried out by
authorised persons. The
manufacturer shall not be held
liable for damages that may arise
from procedures carried out by
unauthorised persons.
1.1.1 Electrical safety
B
DANGER!
• If the product has a failure, it should
not be operated unless it is repaired
by the Authorised Service Agent.
There is risk of electric shock!
• Never wash the product by
spreading or pouring water onto it!
There is risk of electric shock!
A
CAUTION!
• If the power cable is damaged, it must
be replaced by the manufacturer, after
sales service or a similarly qualified
person (preferably an electrician) or
someone designated by the importer
in order to avoid possible risks.
A
WARNING!
• Unplug the product when it is not
in use.
• Never touch the plug with wet hands!
Never unplug by pulling on the cable,
always pull out by grabbing the plug.
• Unplug the product during installation,
maintenance, cleaning and repair.
• Do not make connections via
extension cables or multi-plugs.
C
INFORMATION
• This product is designed to resume
operating in the event of powering
on after a power interruption. If you
wish to cancel the programme, see
"Cancelling the programme" section.
4 / EN Washer-Dryer / User’s Manual
1.1.2 Product safety
B
DANGER!
• Never open the loading door or remove
the filter while there is still water in the
drum. Otherwise, risk of flooding and
injury from hot water will occur.
A
CAUTION!
• The water supply and draining
hoses must be securely fastened
and remain undamaged. Otherwise,
there is the risk of water leakage.
C
INFORMATION
• Do not force open the locked loading
door. The door will open immediately
after the washing cycle has ended. If
the machine is not cooled enough at
the end of the programme, the loading
door cannot be opened. Wait for the
product to cool down. If the door still
does not open, apply the solutions
provided for "Loading door cannot
be opened" in the Troubleshooting
section. Do not force the loading door
to open. The loading door and the lock
mechanism may get damaged.
• In the location where this product is
going to be installed, there must be
no doors with a lock, bolt or hinge
that will prevent the loading door
from opening completely.
• Follow the instructions on the textile
tags and on the detergent package.
• Use detergents, softeners and
supplements suitable for washing
machines only.
• Do not install or leave the product
in places where it might be exposed
to outdoor conditions.
• Do not play with control elements of
the product.
1.1.3 Warnings about drying
DANGER!
• Laundry that has previously been
washed, cleaned, soiled or stained
with petrol/gas, dry cleaning solvents
or other inflammable/combustive
substances must not be dried in the
machine since they emit inflammable/
combustive vapour. Otherwise, there
will be the risk of fire.
• Laundry soiled with vegetable
oil, alcohol, petrol, gas oil, stain
remover, turpentine, wax or wax
remover must be washed with
hot water and a great amount of
detergent before drying. Otherwise,
there will be the risk of fire.
• Rubber (latex) foam, shower caps,
waterproof fabrics, clothes and
rubber-reinforced/rubber-foam
pillows must not be dried with the
drying function. Otherwise, there will
be the risk of fire.
• If you use laundry balls, measuring
scoops or laundry cage in your
machine, these products might melt
during the drying process. If you are
going to select the drying function, do
not use these products. Otherwise,
there will be the risk of fire.
• If you are using industrial chemicals
for cleaning, do not use the drying
function. Otherwise, there will be the
risk of fire.
5 / EN Washer-Dryer / User’s Manual
B
DANGER!
• Do not touch the glass of the
loading door with bare hands after
drying. There is the risk of burning.
• There is a final step, which is
cooling, to keep the laundry at a
certain temperature to ensure that
it is not damaged. You may be
exposed to hot steam if you open
the door before cooling is complete.
There is the risk of scalding.
• If the drying programmes are
interrupted (due to programme
cancellation or power failure), the
laundry in the machine might be
hot. Be careful.
A
CAUTION!
• Do not stop the machine before the
drying programme is completed.
If you have to do so, remove all
laundry, place it at an appropriate
place and wait for it to cool down.
• Your product is designed to work at
temperatures between 0°C and +35°C.
• Ambient temperatures between
15°C and +25°C are suitable for
your product.
• Do not let pets enter the product.
Check inside of the product before
using it.
• Do not overload the machine to dry
laundry. Observe the maximum load
levels stated for drying.
A
WARNING!
• Do not use the machine to dry
leather clothes or clothes that contain
leather (such as leather labels on
jeans). The colour of the leather parts
might affect other fabrics.
• If there is a problem you cannot solve
by using the information given in the
safety instructions section, switch off
and unplug the machine and call the
Authorised Service Agent.
• You can use your washer-dryer to
only wash, only dry or both wash
and dry laundry. The machine must
not be used to dry wet laundry only
for a long time. When using the
machine only for drying purposes,
run a washing programme with the
machine unloaded after every 15
drying cycles.
• Before loading the machine, check
each laundry item and make sure
that there is no lighter, change,
metal objects, needles etc. inside
them or in their pockets.
• Underwear with metal supports
must not be dried in the machine.
Metal supports might come off
during the drying process and
damage the machine. Place them in
a bag or a pillowcase.
• Do not use the machine to dry large
laundry such as tulle, curtains,
sheets/bedding, blanket or rugs.
Your laundry might get damaged.
6 / EN Washer-Dryer / User’s Manual
C
INFORMATION
• Do not dry unwashed laundry in the
machine.
• Do not use softeners or antistatic
agents unless recommended by the
manufacturer.
• Products such as softeners must
be used in accordance with the
manufacturer’s instructions.
• Do not use the machine to dry silk,
wool and similar delicate clothes.
Otherwise, woolen clothes may
shrink, and other delicate clothes
might get damaged.
• Check the symbols on the label of the
clothes before washing and drying.
1.2 Intended use
C
INFORMATION
• This product has been designed for
domestic use. It is not suitable for
commercial use and it must not be
used out of its intended use.
• The product must be used to wash,
rinse and dry only the textile products
that have the relevant marking.
• The manufacturer waives any
responsibility arisen from incorrect
usage or transportation.
• The service life of your product is
10 years. During this period, original
spare parts will be available for the
product to operate properly.
1.3 Children's safety
A
CAUTION!
• Children under the age of 3 must be
kept away from the product unless
they are continuously supervised.
• Packaging materials are dangerous
to children. Keep packaging
materials in a safe place away from
reach of the children.
A
CAUTION!
• Electrical products are dangerous
for children. Keep children away
from the product when it is in use.
Do not allow them to play with the
product. Use child lock to prevent
children from intervening with the
product.
• Do not forget to close the loading
door when leaving the room where
the product is located.
• Store all detergents and additives in
a safe place away from the reach of
the children by closing the cover of
the detergent container or sealing
the detergent package.
7 / EN Washer-Dryer / User’s Manual
1.4 Compliance with the
WEEE Directive and disposing
of the waste product
This product does not contain the harmful
and prohibited materials described in the
“Directive on the Management of Waste
Electrical and Electronic Equipment”. It
complies with the WEEE Directive.
This product has been
manufactured with high quality parts
and materials which can be reused
and are suitable for recycling.
Therefore, do not dispose of the
product with normal domestic
waste at the end of its service life.
Take it to a collection point for the
recycling of electrical and electronic
equipment. Please consult your
local authorities to learn about
the nearest collection point.
Help protect the environment and natural
resources by recycling used products.
For children’s safety, cut the power
cable and break the lock mechanism of
the loading door to make the product
non-functional before disposal.
Compliance with the RoHS Directive
This product complies with the RoHS Directive
No. 2011/65/EU. It does not contain harmful
or prohibited materials stated in the directive.
1.5 Package information
Packaging materials of the product are
manufactured from recyclable materials in
accordance with our National Environment
Regulations. Do not dispose of the packaging
together with normal domestic waste. Take
them to the packaging material collection
points designated by local authorities.
2 Your washer-dryer
2.1 Overview
1
2
3
4
5
6
7
8
1- Power cable 5- Loading door
2- Top panel 6- Filter cover
3- Control panel 7- Adjustable feet
4- Water
discharge hose
8- Detergent drawer
8 / EN Washer-Dryer / User’s Manual
2.2 Package contents
Power cable
Water discharge hose
Transit bolts
Mains water inlet hose
Liquid detergent container (*)
User manual
Plastic plug group
C
INFORMATION
• Figures in this manual are schematic and may not match the product exactly.
(*) This may be supplied with the machine depending on the model of your product.
9 / EN Washer-Dryer / User’s Manual
2.3 Technical specifications
A
WARNING!
• Consumption values are applicable for cases where the wireless network connection is off.
Built-in No
Height (cm) 84
Width (cm) 60
Depth (cm) 59
Net weight (±4 kg.) 69
Single Water inlet / Double Water inlet • / -
• Available
Electrical input (V/Hz) 230 V / 50Hz
Total current (A) 10
Total power (W) 2200
Main model code 1420
Complying Commission Delegated Regulation (EU) No.96/60/EC/1996
Supplier name or trademark Beko
Model name WDR8540121W WDR8540141G
7161545600 7170243700
Energy effciency class on a scale of A (more efficient) to G (less efficient) A
Energy consumption for washing, spinning, and drying (kWh) 5,44
Energy consumption for washing, spinning only (kWh) 0,76
Washing performance class on a scale of A (higher) to G (lower) A
Water remaining after spin (as a proportion of dry weight of wash) % 44
Maximum spin speed (rpm) 1400
Washing capacity (cotton) (kg) 8
Drying capacity (cotton) (kg) 5
Water consumption for washing, spinning and drying (l) 78
Water consumption for washing and spinning only (l) 47
Washing and drying time (min) 660
Estimated annual consumption of energy and water for a four-person
household, always using the drier (200 cycles) (kWh / l) 1088 / 15600
Estimated annual consumption of energy and water for a four-person
household, never using the drier (200 cycles) (kWh / l) 152 / 9400
Noise washing / spinning / drying [dB(A) re 1 pW] 57/77/64
10 / EN Washer-Dryer / User’s Manual
3 Installation
To make the product ready for use, review the
information in the user manual and make sure
that the electricity, tap water supply and water
drainage systems are appropriate. If they are
not, call a qualified technician and plumber to
have any necessary arrangements carried out.
B
DANGER!
• Make sure that the installation and
electrical connections of the product
are performed by competent persons.
Manufacturer shall not be held liable for
damages that may arise from procedures
carried out by unauthorised persons.
DANGER!
• Your product is too heavy for
one person to carry.
A
CAUTION!
• Prior to installation, visually check if
the product has any defects on it. If
so, do not have it installed. Damaged
products cause risks for your safety.
A
PRECAUTION!
• Preparation of the location and
electrical, tap water and waste water
installations at the place of installation
is under customer’s responsibility.
• Make sure that the water inlet and
discharge hoses as well as the power
cable are not folded, pinched or crushed
while pushing the product into its place
after installation or cleaning procedures.
3.1 Appropriate
installation location
• Place the product on a solid and level
floor. Do not place it onto a carpet with
high pile or other similar surfaces.
• Do not place the product close to the
edge if the floor contains steps. Do not
also place the product on a platform.
• Do not place the product on the power cable.
• Do not install the product in environments
where the temperature falls below
0 ºC.(See. Warnings for Drying)
• Leaving a gap at the sides of the machine
is suggested to reduce vibration and noise
• In the area where this product is
installed, there must not be a lockable,
sliding or hinged door that will restrict
the full opening of loading door.
• Operate the product in a well ventilated
and dust free environment.
• Do not place heat sources such as Hobs,
Irons, Ovens, etc. on the washing machine
and do not use them on the product.
3.2 Removing packaging
reinforcement
Tilt the machine
backwards to remove
the packaging
reinforcement.
Remove the
packaging
reinforcement
attached to
the ribbon.
DANGER!
• Your product is heavy. Remove packaging
reinforcement as displayed in the figure.
• Be careful not to get your hand caught
under the machine during this procedure.
3.3 Removing the transit bolts
A
PRECAUTION!
• Do not remove the transit bolts before
removing the packaging reinforcement.
• Remove the transit bolts before operating
the washing machine! Otherwise,
the product will get damaged.
11 / EN Washer-Dryer / User’s Manual
3
2
1
1 Use a tool to
loosen all bolts until
they rotate freely.
3
2
1
2 Remove the transit
bolts by turning
them slightly.
3
2
1
3 Attach the plastic
covers supplied in
the user manual
bag into the holes
on the rear panel.
C
INFORMATION
• Keep the transit bolts in a safe place
to reuse when the product needs
to be moved again in the future.
• Never move the product without the
transit bolts properly fixed in place!
3.4 Connecting water supply
C
INFORMATION
• The water supply pressure required to
run the product is between 1 to 10 bars
(0.1 – 1 MPa). It is necessary to have
10 – 80 liters of water flowing from the
fully open tap in one minute to have your
product run smoothly. Attach a pressure
reducing valve if water pressure is higher.
A
CAUTION!
• Models with a single water inlet should
not be connected to the hot water
tap. In such a case the laundry will get
damaged or the product will switch to
protection mode and will not operate.
• Do not use old or used water inlet
hoses on the new product. It may
cause stains on your laundry.
1 2 3
1 Connect the special
hose supplied
with the product
to the water inlet
on the product.
A
CAUTION!
• Ensure that the cold water connection
is made correctly when installing the
product. Otherwise, your laundry
will come out hot at the end of the
washing process and wear out.
1 2 3
2 Tighten the hose
nuts securely
by hand. Never
use a tool when
tightening the nuts.
1 2 3
3 Open the taps
completely after
making the hose
connection to
check for water
leaks at the
connection points.
If any leak occurs, turn off the tap and
remove the nut. Retighten the nut carefully
after checking the seal. In order to prevent
the water leaks, keep the taps closed
when you do not use the product.
12 / EN Washer-Dryer / User’s Manual
3.5 Connecting to the drain
• Attach the end of the drain hose directly
to waste water drain, sink or bathtub.
A
CAUTION!
• Your house will be flooded if the hose
comes out of its housing during water
discharge. Moreover, there is risk of
scalding due to high washing temperatures!
To prevent such situations and to ensure
smooth water intake and discharge of
the machine, fix the end of the discharge
hose tightly so that it cannot displace.
90 cm
90
40
90
40
90 cm
90 cm
min.40
90 cm
90
40
90
40
90 cm
90 cm
min.40
90 cm
90
40
90
40
90 cm
90 cm
min.40
• Connect the hose to a minimum height of
40 cm and a maximum height of 90 cm.
• If the hose is run along the floor (or at less
than 40 cm above it) and raised later on,
water drain becomes difficult and laundry
may come out extremely wet. Therefore,
observe the heights described in the figure.
• To prevent flowing of dirty water back into
the machine and to allow for easy discharge,
do not immerse the hose end into the dirty
water or do not drive it in the drain more
than 15 cm. If it is too long, cut it short.
• The end of the hose should not be
bent, it should not be stepped on
and the hose must not be pinched
between the drain and the machine.
• If the length of the hose is too short, add an
original extension hose. Length of the hose
may not be longer than 3.2 m. To avoid water
leak failures, the connection between the
extension hose and the drain hose of the
product must be fitted well with an appropriate
clamp as not to come off and leak.
3.6 Adjusting the feet
A
CAUTION!
• Adjust feet so that the product will be
balanced in the location it will be used.
• Balance the machine by adjusting the feet.
• Check for any play by pressing the
product from upper diagonal edges.
• Otherwise, the product may move
from its place and cause crushing,
noise and vibration problems.
• Do not use any tools to loosen
the lock nuts. Otherwise, the
lock nuts may get damaged.
a) Loosen the lock nuts on the feet by hand.
b) Adjust the feet until the product stands level
and balanced.
c) Tighten all lock nuts again by hand.
3.7 Electrical connection
Connect the product to a grounded outlet
protected by a 13 A fuse. Our company shall
not be liable for any damages that will arise
when the product is used without grounding
in accordance with the local regulations.
• Connection must comply with
national regulations.
• The wiring for the electrical outlet circuit
must be sufficient to meet the appliance
requirements. Use of a Groud Fault Circuit
Interrupter (GFCI) is recommended.
• Power cable plug must be within
easy reach after installation.
13 / EN Washer-Dryer / User’s Manual
• If the current value of the fuse or breaker
in the house is less than 13 Amps, have a
qualified electrician install a 13 Amp fuse.
• The voltage specified in the “Technical
specifications” section must be
equal to your mains voltage.
B
DANGER!
• Damaged power cables must be replaced
by the Authorised Service Agent.
Important
Fitting a different plug
As the colours of the wires in the mains
lead of this appliance may not correspond
with the coloured markings identifying the
terminals on your plug, proceed as follows:
1 Connect the green - yellow or green
(earth) wire to the terminal in the plug
marked ‘E’ or with the symbol f or
coloured green and yellow or green.
2 Connect the blue (neutral) wire to the terminal
in the plug marked ‘N’ or coloured black.
3 Connect the brown (live) wire to the terminal
in the plug marked ‘L’ or coloured red.
With the alternative plugs a 13A fuse
must be fitted either in the plug or
adaptor or in the main fuse box. If in
doubt contact a qualified electrician.
3.8 Transportation of the product
1 Unplug the product before transporting it.
2 Remove water drain and water
supply connections.
3 Drain all water that has remained
in the product. See 6.5
4 Install the transit bolts in reverse order of
the disassembly procedure. See 3.3
4 Preparation
4.1 Sorting the laundry
* Sort laundry according to type of
fabric, colour, degree of soiling and
the suitable water temperature.
* Always obey the instructions
given on the garment tags.
4.2 Preparing the laundry for washing
• Underwire bras and clothes with metal pieces
such as buckles or buttons damage the
machine. Remove the metal pieces or wash
such clothes after putting them in a cotton
laundry bag or cotton pillow case. Moreover,
this type of clothes may overheat during the
drying process and damage other clothes.
Do not use the machine to dry such clothes.
• Put small size clothes such as infant's
socks and nylon stockings in cotton a
laundry bag or cotton pillow case.
• Place curtains in without compressing
them. Remove curtain attachment items.
Do not dry tulle curtains in your machine.
• Fasten zippers, sew loose buttons
and mend rips and tears.
• Wash “Machine washable” or “Hand
washable” labeled products only with an
appropriate programme. Dry them by
DANGER!
• Your product is too heavy for
one person to carry.
• Your product is heavy; two persons
must carry it and extra precaution
taken on stairs. If your product falls
on you, it may cause injuries.
A
CAUTION!
• Packaging materials are dangerous to
children. Keep packaging materials in a
safe place away from reach of the children.
C
INFORMATION
• Never move the product without the
transit bolts properly fixed in place!
14 / EN Washer-Dryer / User’s Manual
hanging them or laying them flat. Do not
use the machine to dry such clothes.
• Do not wash colours and whites together.
New, dark coloured cottons release a
lot of dye. Wash them separately.
• Only use the dyes / color changers and
descaling agents which are appropriate
to machine wash. Always follow the
instructions on the package.
C
INFORMATION
• Laundry that are subjected to materials
such as flour, lime dust, milk powder,
etc. intensely must be shaken off before
being placed into the machine. Such
dusts and powders on the laundry may
build up on the inner parts of the product
in time and can cause damage.
• Keep laundry items made of Angora
wool in the freezer for a few hours before
washing. This way, pilling will be reduced.
• Wash trousers and delicate
laundry turned inside out.
• Tough stains must be treated
properly before washing. If unsure,
check with a dry cleaner.
• Take out all substances in the pockets
such as coins, pens and paper clips,
and turn pockets inside out and brush
if possible. Such objects may damage
the product or cause noise problem.
4.3 Recommendations
for energy saving
Energy efficiency can be improved
with low-temperature programmes
and suitable detergents.
• Operate the product in the highest
capacity allowed by the programme you
have selected, but do not overload; see
"Programme and consumption table".
• Follow the instructions on the detergent packaging.
• Wash slightly soiled laundry at low temperatures.
• Use faster programmes for small
quantities of lightly soiled laundry.
• Do not use prewash setting or high
temperatures for laundry that is
not heavily soiled or stained.
• If you plan to dry your laundry in a
dryer, select the highest spin speed
recommended during washing process.
• Do not use more detergent than the amount
recommended on the detergent package.
4.4 First use
Before starting to use
the product make sure
that all preparations are
made in accordance
with the “Important
safety and environment
instructions” and the
instructions in the
“Installation” section.
To prepare the product for washing
laundry, perform first operation in Drum
Cleaning programme. If this programme
is not available on your machine, apply
the method described in section 6.2.
C
INFORMATION
• Use an anti-limescale agent
suitable for washing machines.
• Some water has remained in the product
due to the quality control processes in the
production. It is not harmful for the product.
4.5 Correct load capacity
The maximum load capacity depends on
the type of laundry, the degree of soiling
and the selected washing programme.
The product automatically adjusts
the water amount according to the
weight of the laundry put inside it.
A
CAUTION!
• Follow the information in the “Programme
and consumption table”. When overloaded,
machine's washing performance will
drop. Moreover, noise and vibration
problems may occur. For a good drying
performance, do not load the machine
with more laundry than recommended.
Laundry
type
Weight
(g)
Laundry
type
Weight
(g)
Bathrobe 1200 Hand towel 100
Fabric napkin 100 Nightgown 200
Bed sheet 700 Underclothing 100
Bed sheet 500 Men’s work shirts 600
Pillowcase 200 Men’s shirt 200
Tablecloth 250 Men’s pyjamas 500
Towel 200 Blouses 100
15 / EN Washer-Dryer / User’s Manual
4.6 Loading the laundry
1. Open the loading door.
2. Place the laundry loosely in the product.
3. Push the loading door to close it until
you hear a locking sound. Ensure that
no items are caught in the door.
C
INFORMATION
• The loading door is locked while a
programme is running. The door lock
will open immediately after the washing
programme has ended. If the inner part of
the machine is too hot at the end of the
programme, the loading door will not open
until the temperature drops. If the door
does not open, apply the solutions provided
for "Loading Door Cannot be Opened."
error in the Troubleshooting section.
A
CAUTION!
• If the laundry is misplaced,
noise and vibration problems
may occur in the machine.
4.7 Using detergent and softener
C
INFORMATION
• When using detergent, softener, starch,
fabric dye, bleach or limescale remover,
read the manufacturer's instructions on the
package carefully and follow the suggested
dosage values. Use measuring cup if any.
4.7.1 Detergent drawer
The detergent drawer is composed
of three compartments:
1
3
2
– (1) for prewash
– (2) for main wash
– (3) for softener
–( ) in addition, there
is a siphon part in the
softener compartment.
4.7.2 Detergent, softener
and other cleaning agents
• Add detergent and softener before
starting the washing programme.
• Never leave the detergent drawer open
while the washing programme is running!
• When using a programme without prewash,
do not put liquid detergent into the prewash
compartment (compartment no. "1").
• In a programme with prewash, put
liquid detergent into the prewash
compartment (compartment no. “1”).
• Do not select a programme with prewash if
you are using a detergent bag or dispensing
ball. Place the detergent bag or the
dispensing ball directly among the laundry
in the machine. Remove them after drying.
• If you are using liquid detergent, do not forget
to place the liquid detergent container into the
main wash compartment (compartment no. 2).
• When the machine is in Drying step,
do not add any washing chemicals
(Liquid detergent, Softener, etc.).
4.7.3 Choosing the detergent
Detergent type to be used depends
on the fabric type and colour.
• Use different detergents for
coloured and white laundry.
• Wash your delicate clothes only with special
detergents (liquid detergent, wool shampoo,
etc.) used solely for delicate clothes.
• When washing dark coloured clothes
and duvets, it is recommended
to use liquid detergent.
• Wash woolens with a special detergent
made specifically for woolens.
A
CAUTION!
• Use only detergents manufactured
specifically for washing machines.
• Do not use soap powder.
4.7.4 Adjusting the
amount of detergent
The amount of washing detergent to be
used depends on the amount of laundry,
the degree of soiling and water hardness.
16 / EN Washer-Dryer / User’s Manual
• Do not use amounts exceeding the dosage
quantities recommended on the detergent
package to avoid problems of excessive
foam, poor rinsing, financial savings
and finally, environmental protection.
• Use lesser detergent for small
amounts or lightly soiled clothes.
4.7.5 Using softeners
Pour the softener into the softener
compartment of the detergent drawer.
• Do not exceed the (>max<) level marking
in the softener compartment.
• If the softener has lost its fluidity or if it is
concentrated, dilute it with water before
putting it in the detergent drawer.
4.7.6 Using liquid detergents
4.7.6.1 If the product contains
a liquid detergent container
• Place the liquid detergent container
in compartment no. “2”.
• If the liquid detergent has lost its fluidity, dilute it
with water before putting in the compartment.
2
4.7.6.2 If the product is equipped
with a liquid detergent apparatus:
• If you want to use liquid detergent,
pull the apparatus towards yourself.
The part that falls off will function as
a barrier for liquid detergent.
• If required, clean the apparatus with water
when it is in place or by removing it.
• If you will use powder detergent, the
apparatus must be secured at top position.
4.7.6.3 If the product does not
contain a liquid detergent container
• Do not use liquid detergent for the
prewash in a programme with prewash.
• Liquid detergent stains your clothes
when used with Delayed Start function.
If you are going to use the Delayed Start
function, do not use liquid detergent.
4.7.7 Using gel and
tablet detergent
• If the gel detergent thickness is fluidal and
your machine does not contain a special
liquid detergent container, put the gel
detergent into the main wash detergent
compartment during first water intake. If
your machine contains a liquid detergent
container, fill the detergent into this
container before starting the programme.
• If the gel detergent thickness is not fluidal
or in the shape of capsule liquid tablet, put
it directly into the drum before washing.
• Put tablet detergents into the main wash
compartment (compartment no. "2") or
directly into the drum before washing.
C
INFORMATION
• Tablet detergents may leave residues in the
detergent compartment. If you encounter
such residues, place the tablet detergent
between the laundry, close to the lower
part of the drum in future washings.
C
INFORMATION
• Use the tablet or gel detergent without
selecting the prewash function.
• Before drying, remember to remove
objects such as the plastic detergent
container from the drum.
4.7.8 Using laundry starch
• Add liquid starch, powder starch or the
fabric dye into the softener compartment.
• Do not use softener and starch
together in a washing cycle.
• Wipe the inside of the machine with a
damp and clean cloth after using starch.
17 / EN Washer-Dryer / User’s Manual
4.7.9 Using bleach
• Select a programme with prewash and
add the bleach at the beginning of the
prewash. Do not put detergent in the
prewash compartment. Alternatively, select
a programme with an extra drying step,
add the bleach to the empty detergent
compartment and once you see the rinsing
step on the display for the first time, add 1
glass of water into the same compartment.
• Do not use bleach and detergent
by mixing them.
• Use just a little amount (approximately
50 ml) of bleach and rinse the clothes
very well as it causes skin irritation. Do
not pour the bleach onto the laundry and
do not use it with the colored items.
• When using oxygen-based bleaches,
select a programme that washes the
laundry at a low temperature.
• You can use oxygen-based bleaches
together with the detergent. However, if it
has a different consistency, first add the
detergent into the detergent compartment
no “2” and wait for the machine to take in
the detergent together with water. While
the product continues taking in water,
add bleach in the same compartment.
4.7.10 Using limescale remover
• When required, use limescale
removers manufactured specifically
for washing machines only.
4.8 Tips for efficient washing
Clothes
Light Colours and
Whites Colours Black/Dark
Colours
Delicates/
Woolens/Silks
(Recommended temperature
range based on soiling level:
40-90˚C)
(Recommended temperature
range based on soiling level:
cold -40˚C)
(Recommended
temperature range
based on soiling level:
cold -40˚C)
(Recommended
temperature range based
on soiling level: cold
-30˚C)
Soiling Level
Heavily Soiled
(difficult stains such as grass, coffee,
fruits and blood.)
It may be necessary to pre-treat
the stains or perform prewash.
Powder and liquid detergents
recommended for whites can be
used at dosages recommended
for heavily soiled clothes. It is
recommended to use powder
detergents to clean clay and soil
stains and the stains that are
sensitive to bleaches.
Powder and liquid detergents
recommended for coloured
laundry can be used at dosages
recommended for heavily soiled
clothes. It is recommended
to use powder detergents to
clean clay and soil stains and
the stains that are sensitive to
bleaches. Detergents which
do not contain bleach should
be used.
Liquid detergents
suitable for colors
and dark colors can
be used at dosages
recommended for
heavily soiled clothes.
Prefer liquid detergents
produced for delicate
clothes. Woolen and silk
clothes must be washed
with special woolen
detergents.
Normally
Soiled
(For example, stains
caused by body on
collars and cuffs)
Powder and liquid detergents
recommended for whites can be
used at dosages recommended
for normally soiled clothes.
Powder and liquid detergents
recommended for colors can be
used at dosages recommended
for normally soiled clothes.
Detergents which do not contain
bleach should be used.
Liquid detergents
suitable for colors
and dark colors can
be used at dosages
recommended for
normally soiled clothes.
Prefer liquid detergents
produced for delicate
clothes. Woolen and silk
clothes must be washed
with special woolen
detergents.
Lightly
Soiled
(No visible stains
exist.)
Powder and liquid detergents
recommended for whites can be
used at dosages recommended
for lightly soiled clothes.
Powder and liquid detergents
recommended for colors can be
used at dosages recommended
for lightly soiled clothes.
Detergents which do not contain
bleach should be used.
Liquid detergents
suitable for colors
and dark colors can
be used at dosages
recommended for lightly
soiled clothes.
Prefer liquid detergents
produced for delicate
clothes. Woolen and silk
clothes must be washed
with special woolen
detergents.
18 / EN Washer-Dryer / User’s Manual
4.9 Tips for correct drying
Programmes
Cottons Drying Synthetics Drying Babyprotect + Washing and Drying Wash&Wear
Types of Clothes
Durable Clothes with Cotton-
Content
Sheet, bedding,
baby clothes,
t-shirts,
sweatshirts,
durable knit
clothing, jeans,
canvas trousers,
shirts, cotton socks
etc.
Not recommended!
Washes and dries
respectively! Sheet,
bedding, baby clothes,
t-shirts, sweatshirts,
durable knit clothing,
jeans, canvas
trousers, shirts, cotton
socks etc.
Washes and dries
respectively! Sheet,
bedding, baby clothes,
t-shirts, sweatshirts,
durable knit clothing, jeans,
canvas trousers, shirts,
cotton socks etc.
Stainless clothes
that has been worn
for a short time such
as shirts, t-shirts,
sweatshirts A very small
amount of laundry must
be loaded.
Synthetics Clothes (Polyester,
nylon, etc.)
Not recommended!
It is recommended for the
polyester, nylon, polyacetate,
acrylic-content clothes.
Drying is not recommended
for the viscose-content
clothes. Drying explanations
in the maintenance label
should be taken into account.
It is recommended
for polyester, nylon,
polyacetate, acrylic
content clothes at low
temperatures, taking
into account the
washing and drying
warnings on the care
label.
It is recommended
for polyester, nylon,
polyacetate, acrylic
content clothes at low
temperatures, taking into
account the washing and
drying warnings on the
care label.
Lightly soiled and
stainless shirts, t-shirts
and synthetic-content
clothes. A very small
amount of laundry
should be loaded.
Delicate (Silk, Woolens,
Cashmere, Angora wool,
etc. content) Clothes
Not recommended! Not recommended! Not recommended! Not recommended! Not recommended!
Bulky laundry such
as blankets, coats,
curtains etc.
Not recommended!
It is not appropriate
to dry bulky laundry
in the washer. Dry
them by hanging
them or laying
them flat.
Not recommended! It is
not appropriate to dry bulky
laundry in the washer. Dry
them by hanging them or
laying them flat.
Not recommended! It
is not appropriate to
dry bulky laundry in
the washer. Dry them
by hanging them or
laying them flat.
Not recommended! It is
not appropriate to dry bulky
laundry in the washer. Dry
them by hanging them or
laying them flat.
Not recommended!
It is not appropriate to
dry bulky laundry in the
washer. Dry them by
hanging them or laying
them flat.
4.10 Displayed Program Time
You can see the programme duration on the display of your machine while selecting a
programme. Depending on the amount of laundry you have loaded into your machine, foaming,
unbalanced load conditions, fluctuations in power supply, water pressure and program
settings, the programme duration is automatically adjusted while the programme is running.
SPECIAL CASE:
At programme start of Cottons and Cotton Eco programmes, display
shows the duration of half load, which is the most common use case. After programme
starts, in 20-25 minutes actual load is detected by the machine. And if the detected
load is higher than half load; washing program will be adjusted accordingly and program
duration increased automatically. You may follow this change on the display.
SpinPre-wash Night
mode
Fast+ Rinse
Plus
TemperatureAnti
creasing
No
spin
Cold Rinse
hold
Rinse
hold
Time
delay
Pet hair
removal
Auto
Dosing
Rinse Spin+Pump Fast+ Steam Pet hair
removal
Cold Drying
19 / EN Washer-Dryer / User’s Manual
5 Operating the product
5.1 Control panel
Spin DryingPrewash Fast+ Ending In
1400
1200
800
600
90
˚
60
˚
40
˚
30
˚
20
˚
Start/
Pause
Cottons
Cottons Eco
Synthetics
Woollens
Daily Quick
Super Short
Down Wear
Downloaded
Program
Spin+Drain
Rinse
Shirts
Cotton Dry
Synthetic Dry
Anti Allergy
Wash & Dry
5 kg Wash & Dry
Wash & Wear
1 2 3 4
79 8101112 6 5
1 - Programme selection knob
2 - Temperature level lights
3 - Spin speed level lights
4 - Display
5 - Start/Pause button
6 - Remote Control button
7 - End Time Adjustment button
8 - Drying Level Adjustment Button
9 - Auxiliary function button 2
10 - Auxiliary function button 1
11 - Spin speed adjustment button
12 - Temperature adjustment button
5.2 Display Symbols
1400
1000
800
600
90˚
60˚
40˚
30˚
20˚
a b c d e
f
h
g
ikl jno mpr
a - Temperature indicator
b - Spin speed indicator
c - Duration information
d - Door lock engaged symbol
e - Programme follow-up indicator
f - No water indicator
g - Add laundry indicator
h - Bluetooth connection indicator
i - Remote Control indicator
j - Delayed Start enabled indicator
k - Drying level indicator
l - Child lock enabled symbol
m - Auxiliary function indicators 2
n - Auxiliary function indicators 1
o - No spin indicator
p - Rinse hold indicator
r - Cold water indicator
5.3 Preparing the Machine
1. Check if the hoses are connected tightly.
2. Plug in your machine.
3. Turn the tap on completely.
4. Place the laundry in the machine.
5. Add detergent and fabric softener.
5.4 Selecting a washing
programme
1. In accordance with the “Programme
and consumption table”, select a
suitable programme for the amount
and soiling level of the laundry.
2. Select the desired programme with
the
Programme Selection
knob.
C
INFORMATION
• Programmes are limited to the
highest spin speed appropriate for
that particular type of fabric.
• When selecting a programme, always
consider the type of fabric, colour, soiling
level and permissible water temperature.
• Always select the lowest appropriate
temperature. Higher temperature means
higher electricity consumption.
5.5 Washing programmes
Depending on the type of fabric, use
the following main programmes.
C
INFORMATION
• After selecting a washing programme suitable
for your laundry, you can press the Drying
button to set the machine to perform drying
after the washing programme. Each time you
press the button, info line shows at which
step the drying process will take place and
the relevant symbol will turn on. If you want,
you can keep pressing the button to perform
drying for the maximum period allowed.
• The symbols shown on the display
are schematic and may not
match the product exactly.
• When you will perform washing and
drying by using the Drying function of your
machine, load maximum 5 kg of laundry
into the machine. If you exceed the capacity
of the machine, your laundry will not dry
and the machine will work longer, which
will result in more energy consumption.
20 / EN Washer-Dryer / User’s Manual
• Cottons
You can wash your durable cotton laundry
(sheets, bedlinen, towels, bathrobes, underwear
etc.) in this programme. When you press the
quick wash function key, programme duration
becomes notably shorter but effective washing is
ensured thanks to intense washing movements.
If the quick wash function is not selected,
superior washing and rinsing performance
is ensured for your heavily soiled laundry.
C
INFORMATION
• You can dry your laundry without any
interruption right after the washing
programme (it is possible to perform
automatic or scheduled drying after
the washing cycle). For this, you must
also select the Drying function before
starting the washing programme.
• According to the drying selections you
will add to the washing programmes,
you can see when the programme will
end on the display of the machine.
• If you don't want drying to take place
after the programme you have selected,
press and hold the Drying auxiliary function
button until the Drying light turns off.
• Synthetics
You can use this programme to wash
t-shirts, syntetic/cotton mix fabrics etc.
Programme duration is notably shorter and
efficient washing performance is ensured.
If the quick wash function is not selected,
superior washing and rinsing performance
is ensured for your heavily soiled laundry.
C
INFORMATION
• You can dry your laundry without any
interruption right after the washing
programme (it is possible to perform
automatic or scheduled drying after
the washing cycle). For this, you must
also select the Drying function before
starting the washing programme.
• According to the drying selections you
will add to the washing programmes,
you can see when the programme will
end on the display of the machine.
• If you don't want drying to take place
after the programme you have selected,
press and hold the Drying auxiliary function
button until the Drying light turns off.
• Woollens
Use this programme to wash your woolen
clothes. Select the appropriate temperature
complying with the tag of your clothes. Your
laundry will be washed with very delicate
movements to avoid any damage.
Woolens programme of this
machine is approved by The
Woolmark Company for woolen
products that can be washed in
the washing machine, provided
that the products are washed in
accordance with the instructions on
the product tag and the instructions
published by the manufacturer of
this machine. M1527"
Woolmark is a registered trademark
in the United Kingdom, Ireland,
Hong Kong and India.
C
INFORMATION
• The drying function cannot be
selected for the washing programme
designed for woolen laundry.
• Cottons Eco
Use to wash your normally soiled, durable
cotton and linen laundry. Although it washes
longer than all other programmes, it provides
high energy and water savings. Actual
water temperature may be different from the
washing temperature stated. When washing
less amount of laundry (e.g. half the capacity
or less), duration of programme steps may
automatically become shorter. In this case,
energy and water consumption will decrease
more, providing a more economic wash.
21 / EN Washer-Dryer / User’s Manual
C
INFORMATION
• You can dry your laundry without any
interruption right after the washing
programme (it is possible to perform
automatic or scheduled drying after
the washing cycle). For this, you must
also select the Drying function before
starting the washing programme.
• According to the drying selections you
will add to the washing programmes,
you can see when the programme will
end on the display of the machine.
• If you don't want drying to take place
after the programme you have selected,
press and hold the Drying auxiliary function
button until the Drying light turns off.
• Daily Quick / Super Short
Use this programme to wash your lightly soiled
cotton clothes in a short time. The programme
duration can be reduced down to 14 minutes
when the quick wash function is selected. When
the quick wash function is selected, maximum
2 (two) kg of laundry must be washed.
C
INFORMATION
• You can dry your laundry without any
interruption right after the washing
programme (it is possible to perform
automatic or scheduled drying after
the washing cycle). For this, you must
also select the Drying function before
starting the washing programme.
• According to the drying selections you
will add to the washing programmes,
you can see when the programme will
end on the display of the machine.
• If you don't want drying to take place
after the programme you have selected,
press and hold the Drying auxiliary function
button until the Drying light turns off.
• Shirts
Use this programme to wash shirts
made of cotton, synthetic and synthetic
blended fabrics together. This programme
ensures that your clothes wrinkle less.
When the quick wash function is selected,
the Pre-treatment algorithm is used.
• Apply the pre-treatment chemical
directly onto the clothes, or add it together
with the detergent to the powder detergent
compartment when the machine starts
to take in water. This way, it will take you
much shorter to get the performance you
would normally get with a regular washing
cycle. Life of your shirts will be longer.
C
INFORMATION
• You can dry your laundry without any
interruption right after the washing
programme (it is possible to perform
automatic or scheduled drying after
the washing cycle). For this, you must
also select the Drying function before
starting the washing programme.
• According to the drying selections you
will add to the washing programmes,
you can see when the programme will
end on the display of the machine.
• If you don't want drying to take place
after the programme you have selected,
press and hold the Drying auxiliary function
button until the Drying light turns off.
• Down Wear
Use this programme to wash down coats, vests,
jackets etc. that bear a “machine-washable” tag.
Thanks to special spin profiles, it is ensured that
water reaches the air gaps between feathers.
• Downloaded Program
This is a special programme that allows you to
download different programmes when you want
to. At the start, there is a programme you will
see with the HomeWhiz application as default.
However, you can use the HomeWhiz application
to select a programme from the predefined
programme settings, and then change it.
C
INFORMATION
• If you wish to use the HomeWhiz and
Remote Control functions, you need to
select Download Programme. Please
see the section HomeWhiz and Remote
Control Function for more details.
22 / EN Washer-Dryer / User’s Manual
• Mix
You can use this programme to wash cottons and
synthetics together without the need to sort them.
C
INFORMATION
• You can dry your laundry without any
interruption right after the washing
programme (it is possible to perform
automatic or scheduled drying after
the washing cycle). For this, you must
also select the Drying function before
starting the washing programme.
• According to the drying selections you
will add to the washing programmes,
you can see when the programme will
end on the display of the machine.
• If you don't want drying to take place
after the programme you have selected,
press and hold the Drying auxiliary function
button until the Drying light turns off.
• Outdoor / Sports
Use this programme to wash outdoor/sports
clothes that contain cotton/synthetic mix, as
well as waterproof cloths like gore-tex. This
programme washes your laundry delicately
thanks to its special turning movements.
C
INFORMATION
• You can dry your laundry without any
interruption right after the washing
programme (it is possible to perform
automatic or scheduled drying after
the washing cycle). For this, you must
also select the Drying function before
starting the washing programme.
• According to the drying selections you
will add to the washing programmes,
you can see when the programme will
end on the display of the machine.
• If you don't want drying to take place
after the programme you have selected,
press and hold the Drying auxiliary function
button until the Drying light turns off.
• Dark Care / Jeans
Use this programme to preserve the colour
of your dark-coloured clothes and jeans. This
programme provides high efficiency in washing,
thanks to a special drum movement, even at low
temperatures. It is recommended to use liquid
detergent or woolen shampoo for dark coloured
laundry. Do not wash your delicate clothes
that contain wool etc. in this programme.
C
INFORMATION
• You can dry your laundry without any
interruption right after the washing
programme (it is possible to perform
automatic or scheduled drying after
the washing cycle). For this, you must
also select the Drying function before
starting the washing programme.
• According to the drying selections you
will add to the washing programmes,
you can see when the programme will
end on the display of the machine.
• If you don't want drying to take place
after the programme you have selected,
press and hold the Drying auxiliary function
button until the Drying light turns off.
• Lingerie
You can use this programme to wash delicate
garments that are suitable for hand wash
and delicate women’s underwear. Small
amount of garments must be washed in a
washing net. Hooks, buttons etc. must be
done up and zips must be zipped up.
• Towel
Use this program to wash durable cotton
laundry such as towels. Load the towels into the
machine paying attention to place them in a way
that they will not contact the bellow or the glass.
• Rinse
Use when you want to rinse or starch separately.
• Spin+Drain
Use this programme to drain
the water in the machine.
5.6 Temperature selection
-
-
-
-
-
-
Whenever a new programme is selected,
the temperature recommended for that
programme appears on the temperature
indicator. It is possible that the recommended
temperature is not the highest value that can
be selected for the relevant programme.
23 / EN Washer-Dryer / User’s Manual
Press the
Temperature Adjustment
key to change the temperature.
C
INFORMATION
• Temperature Adjustment button works only
backwards. For example, if the display
shows 40°C but you want to select 60°C,
you will need to press the button for a few
times until you reach 60°C from 40°C.
C
INFORMATION
• If you scroll to Cold Wash option and
press the Temperature Adjustment
button again, the recommended
maximum temperature for the selected
programme will appear on the display.
To decrease the temperature, press the
Temperature Adjustment button again.
Finally, the Cold light will turn
on, indicating cold wash.
You can also change the temperature after
the washing cycle has started. You can select
the desired temperature after the washing
programme has started. However, you need
to do this before the heating step starts.
5.7 Spin speed selection
-
-
-
-
-
-
Whenever a new programme is
selected, the spin speed recommended
for the selected programme appears
on the
Spin Speed
indicator.
C
INFORMATION
• It is possible that the recommended spin
speed is not the highest value that can
be selected for the relevant programme.
Press the
Spin Speed Adjustment
button to change the spin speed.
Spin speed decreases gradually.
Then, depending on the model of the
product, "Rinse Hold" and "No Spin"
options appear on the display.
C
INFORMATION
• Spin Speed Adjustment button works
only backwards. For example, if the
display shows 800 rpm but you want
to select 1000 rpm, you will need to
press the button for a few times until
you reach 1000 rpm from 800 rpm.
5.7.1 If you want to spin your laundry
after the Rinse Hold function:
- Adjust the
Spin Speed
.
- Press the
Start/Pause
button.
Programme will resume. The machine will
drain the water and spin the clothes.
If you want to drain the water at the end
of the programme without spinning,
you can use the
No Spin
function.
C
INFORMATION
• If you press the Spin Speed adjustment
button in programmes where the spin
speed is not allowed, the spin speed setting
will not change and you will hear a warning.
You can also change the spin speed after
the washing cycle has started. After the
washing cycle has ended, you can press
the spin speed adjustment button to select
a spin speed. However, you need to do
this before the spinning step begins.
5.7.2 Auxiliary function
selection for drying
-
-
-
-
When you select a new washing
programme, press the Auxiliary Function
Selection button to set the drying
option suitable for this programme.
C
INFORMATION
• If you press the Drying auxiliary function
button in programmes where the drying
step is not allowed, the drying light will
not change and you will hear a warning.
24 / EN Washer-Dryer / User’s Manual
C
INFORMATION
• Only for dying programmes, press the
Auxiliary Function Selection button
to set the suitable drying option.
5.8 Drying programmes
A
CAUTION!
• During the drying programme, the
machine automatically removes the lints
coming from the clothes. The machine
uses water in the drying step. For this
reason, water tap of the machine should
be open also in the drying programmes.
• When you select a new washing
programme, press the Auxiliary Function
Selection button to set the drying
option suitable for this programme.
C
INFORMATION
• There is a spinning step in the drying
programmes. Your machine performs
this process in order to shorten the
drying time. While the drying programme
is selected, the spin speed setting is
within the Maximum spin speed range.
• If you press the Drying auxiliary function
button in programmes where the drying
step is not allowed, the drying light will
not change and you will hear a warning.
• Only for dying programmes, press the
Auxiliary Function Selection button
to set the suitable drying option.
• In case of water outage, washing
or drying cannot be performed.
• Synthetic Dry
Use this programme to dry synthetic
clothes with dry weight up to 3 kg. You can
perform only drying in this programme.
C
INFORMATION
• For dry wright of laundry, see
Section 4, Step 4.5.
• Cotton Dry
Use this programme to dry cotton clothes
with dry weight up to 5 kg. You can
perform only drying in this programme.
C
INFORMATION
• If you are going to dry laundry that
comprises only towels and bathrobes,
the maximum amount of laundry
that can be loaded is 4 kg.
• For dry wright of laundry, see
Section 4, Step 4.5.
5.9 Washing and drying
programmes
A
CAUTION!
• During the drying programme, the
machine automatically removes the lints
coming from the clothes. The machine
uses water in the drying step. For this
reason, water tap of the machine should
be open also in the drying programmes.
• 5 Kg Wash & Dry
Use this programme to wash cotton laundry of
up to 5 kg and to dry right after the washing
programme without making any other selection.
C
INFORMATION
• When this programme is selected,
the external Drying auxiliary
function cannot be selected.
In the 5 kg Washing and 5 Drying
programme, it is recommended to load the
machine up to the level shown above for
ideal drying conditions (you can see the
level arrow if you open the loading door).
• Wash & Wear
Use this programme to wash 0.5 kg of
laundry (2 shirts) in 40 minutes or 1 kg
of laundry (5 shirts) in 60 minutes.
25 / EN Washer-Dryer / User’s Manual
C
INFORMATION
• The Wash&Wear programme is designed
to quickly wash and dry daily clothes
that have been worn for a short time and
are not heavily soiled. This programme
is suitable for thin-textured clothes
that dry quickly (shirts, t-shirts).
• Other drying options or programmes
should be used for thick texture
laundry that takes long to dry.
• Anti Allergy Wash & Dry
Applying a steam step at the beginning of the
programme allows to soften the dirt easily.
Use this programme to wash and quickly
dry laundry (up to 2 kg) that requires anti-
allergic and hygienic washing (cottons such
as baby clothes, sheets and underwear).
C
INFORMATION
• The Hygiene+ programme has been tested and
approved by the “British Allergy Foundation”
(Allergy UK) based in the United Kingdom.
EN 1Auxiliary functions
Programme (°C)
Max. Load (kg)
Water Consumption (l)
Energy Consumption
(kWh)
Max. Speed***
Prewash
Fast+
Steam
Anti-Crease+
Drying
Selectable temperature
range °C
Cottons
90 8
90 2,50 1400 • • • • •
Cold - 90
60
890 1,80 1400 • • • • •
Cold - 90
40
888 0,97 1400 • • • • •
Cold - 90
Cottons Eco 60**
847 0,760 1400 •
Cold - 60
Synthetics 60
360 1,35 1200 • • • • •
Cold - 60
40
358 0,85 1200 • • • • •
Cold - 60
Daily Quick / Super Short
90
868 2,20 1400 • • • •
Cold - 90
60
868 1,20 1400 • • • •
Cold - 90
30
868 0,20 1400 • • • •
Cold - 90
Daily Quick / Super Short + Fast+ 30
240 0,15 1400 • • • •
Cold - 90
Woollens 40
1,5 55 0,50 1200
Cold - 40
Down Wear 60
275 1,30 1000 •
Cold - 60
Shirts 60
363 1,23 800 • • • • •
Cold - 60
Drum Cleaning+ 90
-76 2,60 600 * *
90
Downloaded Program *****
Mix 40
3,5 70 0,90 800 • • • • •
Cold - 40
Outdoor / Sports 40
3,5 52 0,65 1200 • •
Cold - 40
Dark Care / Jeans 40
3,5 70 0,85 1200 • • • • •
Cold - 40
Towel 60
186 1,20 1000 •
Cold - 60
Lingerie 30
165 0,56 600
Cold - 30
5.10 Programme and consumption table
(for washing)
• : Selectable.
* : Automatically selected, cannot be cancelled.
** : Energy Label programme (EN 50229)
***: If the maximum spin speed of the machine is lower, you can
select values up to the maximum spin speed value.
*****: These programmes can be used with the HomeWhiz application.
- : See the programme description for maximum load.
26 / EN Washer-Dryer / User’s Manual
C
INFORMATION
• The auxiliary functions in the table may vary according to the model of your machine.
• Water and power consumption may vary subject to the changes in water pressure, water
hardness and water temperature, ambient temperature, type and amount of laundry, selection of
auxiliary functions and spin speed, and changes in the mains voltage.
• When selecting a programme, you can see the washing duration on the display of your machine.
Depending on the amount of laundry you have loaded into the machine, there might be a
difference of 1 to 1.5 hours between the duration shown on the display and the actual duration
of the washing programme. The duration will be corrected automatically right after the washing
programme has started.
• "Auxiliary function selection modes can be changed by the manufacturing company.
New selection models may be added, or the existing ones may be removed.”
• "Spin speed of your machine may vary depending on the programme; the
spin speed cannot exceed the maximum spin speed of your machine."
EN 1Auxiliary functions Drying level
Programme (°C)
Max. Load (kg)
Water Consumption (l)
Energy Consumption (kWh)
Max. Speed***
Prewash
Fast+
Steam
Anti-Crease+
Drying
Extra Dry
Wardrobe Dry
Iron Dry
Time based drying - minutes
Selectable
temperature
range °C
Cotton Dry - 5
45 3,20
1400
• * • • • •
-
Synthetic Dry -
330 2,10 - • * • • •
-
Anti Allergy Wash & Dry 60
2120
3,80 1400
* • * • • • •
90-30
5 Kg Wash & Dry 60
594
5,00 1400
• * • • • •
60-Cold
Wash & Wear 30
0,5 35 0,60 1000 • * •
30-Cold
Wash & Wear 30
144 1,00 1000 • * •
30-Cold
Programme and consumption table (for drying)
C
INFORMATION
Information for test institutions:
"Washing performance tests for EU energy labelling were done in the "Cottons Eco 60°C" programme
as per the EN 50229 standard.
According to the EN 50229 standard for the EU energy labelling drying performance, the maximum
washing load must be divided into groups as the maximum drying load and the remaining drying
load, and then each load must be dried using the option "Cottons Drying Extra Dry".
27 / EN Washer-Dryer / User’s Manual
5.11 Auxiliary function selection
Select the desired auxiliary functions before starting
the programme. When a programme is selected,
lights of the auxiliary functions that can be selected
together with that programme will turn on.
-
-
-
-
C
INFORMATION
• Lights of the auxiliary functions that
cannot be selected together with the
selected programme will not turn on. If
you press the buttons of these auxiliary
functions, you will hear a warning
and selection will be disabled.
If the washing programme has reached a
point where an auxiliary function cannot be
selected, you cannot select any function.
C
INFORMATION
• Some functions cannot be selected
together. If a second auxiliary function
conflicting with the first one is selected
before starting the machine, the
function selected first will be canceled
and the second auxiliary function
selection will remain active.
• An auxiliary function which is not compatible
with the programme cannot be selected.
(See "Programme and consumption table")
• Some programmes have auxiliary
functions that must run together with the
selected programme. These functions
cannot be cancelled. The light of the
relevant auxiliary function is already on.
C
INFORMATION
• If the selected wetness level (Iron Dry,
Wardrobe Dry, Wardrobe Extra Dry)
cannot be reached at the end of the
drying programme, your machine will
automatically extent the programme
duration. The programme will take longer.
• If Timed Drying is selected, the programme
will end at the end of the drying time
even if the laundry is not dry.
• If, during the drying programme, the selected
wetness level (Iron Dry, Wardrobe Dry,
Wardrobe Extra Dry) is reached or extra
dryness is detected in the timed drying
options, the programme will take shorter. The
time decrease will be shown on the display.
5.11.1 Auxiliary Functions
• Prewash
A Prewash is required only for heavily
soiled laundry. Not using the Prewash will
save energy, water, detergent and time.
• Fast+
You can press the Quick Wash button to
shorten the programme time after selecting
the programme. For some programmes, the
time can be shortened by over 50%. Still, for
medium and lightly soiled laundry, you will get
the same washing results in a shorter time.
Although it depends on the programme,
pressing the Quick Wash button once will
shorten the programme time down to a certain
level. Press the same button for the second
time to drop the time to the minimum level.
For better washing results, do not use the
Quick Wash button for heavily soiled laundry.
For medium and lightly soiled laundry,
use the Quick Wash button to
shorten the programme time.
28 / EN Washer-Dryer / User’s Manual
• Remote Control
You can use this auxiliary function button
to connect your product to smart devices.
For detailed information, see HomeWhiz
and the Remote Control Function.
• Custom Programme
This auxiliary function can be used for
Cottons and Synthetics programmes only
with the HomeWhiz application. When
this auxiliary function is enabled, you can
add up to 4 additional rinse steps to the
programme. You can select and use some
auxiliary functions even though they are not
found on your product. You can increase
and decrease the time of the Cottons and
Synthetics programmes within a safe range.
• Drying
This function dries your laundry after the washing
cycle. Please see the programme table for
programmes that can be used with this function.
5.11.2 Functions/Programmes
Selected by Pressing the
Function Buttons for 3 Seconds
• Drum Cleaning+
To select this programme, press and hold the
auxiliary function button 1 for 3 seconds. Use
regularly (once in every 1-2 months) to clean the
drum and provide the required hygiene. Before
the programme, it applies steam to soften
residues in the drum. Operate the programme
while the machine is completely empty. To obtain
better results, put powder lime-scale remover
for washing machines into the detergent
compartment no. “2”. This programme contains
a drying step that runs after the drum cleaning
step to dry the inside of the machine.
C
INFORMATION
• This is not a washing programme.
It is a maintenance programme.
• Do not run this programme when
there are any objects in the machine.
If you try to do so, the machine will
automatically detect that there is load
inside and abort the programme.
• Anti-Crease+
If you press and hold the spin selection button
for 3 seconds, this function will be selected
and the programme follow-up light of the
relevant programme will turn on. When this
function is selected, it aerates the laundry for
up to 8 hours at the end of the programme
to prevent creasing. You can cancel the
programme and take your laundry out at any
time during the 8-hour duration. Press the
function selection key or the machine on/off
key to cancel the function. The programme
follow-up light will remain on until the function
is canceled or the step is complete. If the
function cannot be cancelled, it will be active
in the subsequent washing cycles as well.
• Steam
You can press and hold the auxiliary function
key 2 for 3 seconds to select this function.
Use this programme to reduce the
wrinkles and shorten the ironing times
for a small amount of cotton, synthetic
or mixed clothes that are not stained.
• Child lock
You can use the Child Lock to prevent children
from tampering with the machine. Thus you can
avoid any changes in a running programme.
C
INFORMATION
• When the Child Lock is enabled, you
can press the On/Off key to switch the
machine on or off. Programme resumes
when you start the machine again.
• You will hear a warning if the buttons
are pressed while Child Lock is
enabled. This audible warning
will be canceled if the buttons are
pressed five times consecutively.
To enable Child Lock:
Press and hold the Drying Level
Adjustment button
for 3 seconds. When the
countdown
“CL 3-2-1”
on the display ends,
“CL On” (Child Lock On) icon will be displayed.
Once you see this warning, you can release
the
Drying Level Adjustment button
.
To disable Child Lock:
Press and hold the Drying Level
Adjustment button
for 3 seconds. When the
countdown
“CL 3-2-1”
on the display ends,
“CL Off” (Child Lock off) icon will disappear.
29 / EN Washer-Dryer / User’s Manual
• Bluetooth
You can use the Bluetooth connection function
to pair your machine with your smart device.
This way, you can use your smart device to get
information about your machine and control it.
To enable Bluetooth:
Press and hold the Remote Control
function button
for 3 seconds. You will see
the countdown
“3-2-1”
, and “On” symbol
will be displayed. Release the
Remote
Control function button
. The Bluetooth
icon will flash while the product is being paired
with the smart device. If the connection is
successful, the light of the icon will remain on.
To disable Bluetooth:
Press and hold the Remote Control
function button
for 3 seconds. You
will see the countdown
“3-2-1”
, and
“Off” symbol will be displayed.
C
INFORMATION
• You must complete the first setup of
the HomeWhiz app for Bluetooth to be
enabled. After the setup, if you press the
Remote Control function button while the
button is in the Programme Download/
Remote Control position, the Bluetooth
connection will be enabled automatically.
5.12 Drying steps
-
-
-
-
5.12.1 Iron Dry
Drying continues until the drying
level reaches the Iron Dry step.
5.12.2 Wardrobe Dry
Drying continues until the drying level
reaches the Wardrobe Dry step.
5.12.3 Extra Dry
Drying continues until the drying level
reaches the Wardrobe Extra Dry step.
C
INFORMATION
• The dryness level might change depending
on the mix of laundry, type of material,
amount and wetness level of the laundry.
• Do not use the machine to dry laundry that
contains lace, tulle, bling, beads, paillette,
wire etc. or laundry with high silk content.
5.12.4 Time based
drying - minutes
You can select 30, 90 or 150 minutes
drying to reach the desired dryness
level at a low temperature.
C
INFORMATION
• When drying small amount of laundry
(2 pieces maximum), select the
timed drying steps in the Cottons or
Synthetics drying programmes.
• If the laundry has not reached the
desired dryness level at the end of the
drying programme, you can select
timed drying to end the process.
• When this function is selected, the
machine performs drying for the adjusted
time irrespective of the drying level.
5.13 Time display
While the programme is running, the time
remaining to the end of the programme will be
displayed in hours and minutes, e.g. “01:30”.
C
INFORMATION
• Programme time may differ from the values
in section "Programme and consumption
table" depending on the water pressure,
water hardness and temperature, ambient
temperature, amount and the type of
laundry, auxiliary functions selected and
the changes in the mains voltage.
30 / EN Washer-Dryer / User’s Manual
5.14 End Time
-
With the
End Time
function, start of
the programme can be delayed up to
24 hours. After pressing the
End Time
button, the programme's estimated end
time will be displayed. If an
End Time
is
set, the
End Time
light will turn on.
To ensure that the End Time function is
enabled and the program ends at the end of
the defined duration, you should press
Start
/ Pause
after setting the duration. The
Start/
Pause
button will stop flashing and remain on.
If you want to cancel End Time function,
press the
End Time
button until the End
Time light turns off or press the
On/Off
button to turn off and on the machine.
1. Open the loading door, place the
laundry and add detergent, etc.
2. Select the washing programme,
temperature, spin speed and, if
required, the auxiliary functions.
3. Press the
End Time
button to set the desired
end time. The
End Time
light will turn on.
4. Press the
Start / Pause
button. Countdown
will start. ":" sign in the middle of the end
time on the display will start flashing.
C
INFORMATION
• Do not use liquid detergents when
you enable the End Time function!
Stains might remain on the clothes.
• The door will remain locked during the End
Time countdown. If you want to unlock
the door, press the programme start/
pause button to switch the machine to
pause mode. At the end of the countdown,
End Time indicator turns off, washing
cycle starts and the time of the selected
programme appears on the display.
• When End Time is selected, the time
displayed on the screen consists
of the end time plus the duration
of the selected programme.
5.15 Starting the programme
1. Press the
Start/Pause
button
to start the programme.
2. The flashing light of the
Start/Pause
button will remain on, indicating that
the programme has started.
3. Loading door will be locked. When
the door is being locked, “Locking
Door” warning will be displayed.
5.16 Loading door lock
There is a locking system on the loading
door of the machine that prevents opening
of the loading door when the water
level is unsuitable to open the door.
"Loading door locked" light on the panel
turns on when the loading door is locked.
C
INFORMATION
• The door will be locked if the Remote
Control function is selected. To open the
door, you need to press the Remote Control
key or change the programme position to
deactivate the Remote Control function.
Opening the loading door in
case of power failure:
C
INFORMATION
• In case of a power failure, you can
use the loading door emergency
handle under the pump filter lid to
manually open the loading door.
A
WARNING!
• Before opening the loading door,
make sure that there is no water in
the machine to avoid flooding.
31 / EN Washer-Dryer / User’s Manual
•
Open the pump filter lid.
•
Release the loading door emergency
handle at the back of the filter lid.
•
Pull down the loading door emergency
handle to open the loading door. After
opening the door, return the emergency
handle to its original position.
•
If you cannot open the loading door,
try pulling down the handle again.
5.17 Changing the selections
after programme has started
5.17.1 Adding laundry after the
programme has started :
When you press the
Start/Pause
button, the
“Loading door locked” light on the panel will go
off if the water level in the machine is suitable.
If the water level in the machine is not suitable
when you press the
Start/Pause
button, the
panel will warn you that the door is closed.
5.17.2 Switching the
machine to pause mode
Press the
Start/Pause
button to
switch the machine to pause mode.
5.17.3 Changing the
programme selection after
the programme has started:
If Child Lock is not enabled, you can change
programme while the current one is running.
This will cancel the current programme.
C
INFORMATION
• The newly selected programme
will start anew.
5.17.4 Changing the auxiliary
function, spin speed and
temperature settings
Depending on the step the programme has
reached, you can cancel or select auxiliary
functions. See “Auxiliary function selection”.
Also, you can change the spin speed,
temperature and drying settings. See "Spin
speed selection" and "Temperature selection".
C
INFORMATION
• If the temperature of the water inside the
machine is high or if the water level is above
the door line, the loading door will not open.
5.18 Cancelling the programme
The programme will be cancelled if the
programme selection knob is switched to
another programme or if the machine is
switched off and on with this button.
32 / EN Washer-Dryer / User’s Manual
C
INFORMATION
• The programme will not be cancelled
if you turn the programme selection
knob while child lock is enabled. You
should cancel the Child Lock first.
• If you want to open the loading door after
you have cancelled the programme but
you cannot do it since the water level in
the machine is above the loading door
baseline, turn the Programme Selection
knob to Pump+Spin programme and
discharge the water in the machine.
5.19 End of programme
Once the programme is completed,
the End symbol will be displayed.
If you do not press any button for 10 minutes,
the machine will switch to OFF mode.
Display and all indicators are turned off.
If you press any button, the completed
programme steps will be displayed.
5.20 Your machine has the
"Pause Mode" function.
After using the On/Off button to switch on the
machine, if you do not start any programme in
the selection step or do not perform anything
else, or if you do not do anything in 2 minutes
after the selected programme has ended, the
programme will automatically switch to energy
saving mode. Also, if your product has a display
that shows programme time, this display will be
completely turned off. If you turn the programme
knob or touch any button, the lights will switch
back to previous position. The selections you
make when exiting the energy efficiency mode
may change. Check if your selections are correct
before starting the programme. If necessary,
make adjustments again. This is not an error.
5.21 HomeWhiz and the
Remote Control Function
HomeWhiz allows you to use your smart device
to control your washing machine and get
information about it. Thanks to the HomeWhiz
application, you can use your smart device
to carry out some procedures you can also
do on the machine. Plus, you can use some
features only with the HomeWhiz function.
To use the Bluetooth function of your machine,
you should download the HomeWhiz app
from the application store of your device.
Make sure that your smart device is
connected to internet to download the app.
If you are using the app for the first time,
please follow the on-screen instructions
to complete the user registration process.
Once the registration is complete, you
can use all products with the HomeWhiz
feature in your house on this account.
On the HomeWhiz app, you can tap
“Add/Remove Appliance” to see the
products paired with your account. You
can pair these products on this page.
C
INFORMATION
• To be able to use the HomeWhiz function,
make sure that the app is installed on
your smart device and that your washing
machine is paired with your smart
device via Bluetooth. If the washing
machine is not paired with your smart
device, it will function as an appliance
without the HomeWhiz feature.
• Your product will run once it is paired with
your smart device via Bluetooth. Controls
made from the app will be enabled through
this pairing. For this reason, the Bluetooth
signal between the product and the
smart device must be strong enough.
• Please visit www.homewhiz.com to see
the Android and iOS versions supported
by the HomeWhiz application.
A
WARNING!
• All the safety measures described in
"GENERAL SAFETY INSTRUCTIONS"
section of your user manual apply
to remote control through the
HomeWhiz function as well.
5.21.1 HomeWhiz Setup
Your product and the HomeWhiz app
must be connected for the app to run. To
establish this connection, please follow
the steps below for setup both on your
product and on the HomeWhiz App.
• If you are adding an appliance for the first
time, tap “Add/Remove Appliance” on the
HomeWhiz App. Then tap “Tap here to
setup new appliance”. Follow the steps
below as well as the instructions on the
HomeWhiz App to complete the setup.
33 / EN Washer-Dryer / User’s Manual
• To start the setup process, make sure that your
machine is switched off. Press and hold the
Temperature button and the Remote Control
Function button simultaneously for 3 seconds to
switch your machine to HomeWhiz setup mode.
• While the device is in HomeWhiz setup mode,
you will see an animation on the display,
and the Bluetooth icon will flash until the
machine is paired with your smart device.
In this mode, only the programme button
is enabled. Other buttons are disabled.
• On the screen of the app, select the
desired washing machine and tap Next.
• Follow on-screen instructions until the
HomeWhiz app asks you about the product
you wish to connect to your smart device.
• If the washing machine is paired with your
device successfully, the display will turn on
automatically, the Bluetooth function will remain
on and you will hear a melody indicating that
the setup on the device has been successful.
• Return to the HomeWhiz app and wait until
the setup is complete. Once the setup is
complete, give your washing machine a name.
You can now tap the screen to see the product
you have added to the HomeWhiz App.
C
INFORMATION
• If you cannot complete the setup
successfully in 5 minutes, the washing
machine will switch off automatically. In this
case, you will have to start over the setup
procedure. If the problem persists, please
contact the Authorised Service Agent.
• You can use your washing machine with
more than one smart device. To do this,
download the HomeWhiz app on the other
smart device as well. After launching the
app, you will need to sign in to your account
you have previously created and paired with
your washing machine. Otherwise, please
read “Setting up a washing machine that
is connected to someone else’s account”.
A
WARNING!
• For HomeWhiz setup, your smart device must
be connected to internet. Otherwise, the
HomeWhiz App will not let you complete the
setup process successfully. If you are having
problems with your internet connection,
please contact your internet service provider.
C
INFORMATION
• The HomeWhiz application may ask you
to enter the product number stated on
the label of the product. Product label is
found on the inner side of the product door.
Product number is written on this label.
5.21.2 Setting up a washing
machine that is connected to
someone else’s account
If the washing machine you want to use has
previously been registered in the system
with someone else’s account, you need
to establish a new connection between
the HomeWhiz App and the product.
• Download the HomeWhiz App on the
new smart device you want to use.
• Create a new account and log in to this
account on the HomeWhiz app.
• Follow the steps in the HomeWhiz
Setup (5.21.1 HomeWhiz Setup)
to complete the setup.
A
WARNING!
• Since the HomeWhiz and Remote Control
functions of your product work through
pairing via Bluetooth, the product can be
run by only one HomeWhiz app at a time.
A
WARNING!
• The number of smart devices that can
be paired with the product is limited. If
you exceed this limit, the first device on
the paired devices list will be deleted.
In this case, you will have to repeat the
setup procedure for that product.
34 / EN Washer-Dryer / User’s Manual
5.21.3 Using the Remote
Control function
After HomeWhiz setup, Bluetooth will turn on
automatically. To enable or disable the Bluetooth
connection, please see 5.11.2 Bluetooth 3”.
If you switch your machine off and on
while Bluetooth is enabled, it will reconnect
automatically. If the paired device goes out
of the range, the Bluetooth connection will
turn off automatically. For this reason, you
will need to turn on Bluetooth again if you
want to use the Remote Control function.
You can check the Bluetooth symbol on
the display to follow the connection status.
If the symbol is on, this means that the
Bluetooth connection is established. If
the symbol is established, the product is
trying to connect. If the symbol is off, this
means that you have no connection.
A
WARNING!
• If the Bluetooth connection is enabled
on your product, you can select the
Remote Control function. If the Remote
Control function cannot be selected,
check the connection status. If the
connection fails, repeat the initial set-
up settings on the appliance.
• For safety reasons, the product’s door
will remain locked while the Remote
Control function is enabled, independently
of the operating mode. If you want to
open the door of the product, you will
need to turn the program selection knob
or press the Remote Control key to
disable the Remote Control function.
If you want to control your washing machine
remotely, enable the Remote Control function
by pressing the Remote Control button while
the programme knob is in the Programme
Download/Remote Control position on the
control panel. Once the product is accessed,
you will see a screen similar to the one below.
When Remote Control is enabled, you can
only manage and switch off the machine
and follow status on the washing machine.
All functions except child lock can be
managed through the application.
You can check the function indicator on
the key to follow whether the Remote
Control function is On or Off.
If the Remote Control function is Off,
all the operations are handled on the
washing machine and only status follow-
up is allowed on the application.
If the Remote Control function cannot be
enabled, you will hear a warning after pressing
the button. This might occur if the product
is switched on or if there is no product
paired through Bluetooth. Bluetooth setting
being Off or the washing machine's door
being open are examples for such cases.
When you enable this function on the washing
machine, said function will remain on except
for certain cases, allowing you to control your
washing machine remotely via Bluetooth.
In certain cases, it deactivates
itself for safety reasons:
• When your washing machine
undergoes a power interruption.
• When the programme knob is turned
to select a different programme or
when the product is switched off.
5.21.4 Troubleshooting
Follow the steps below if you are having
problem with controlling or connection.
Observe whether the problem persists or not
after the action you have performed. Do the
following if the problem is not resolved.
• Check whether your smart device is
connected to the relevant home network.
• Restart the product application.
• Turn Bluetooth off and on through
the user control panel.
• If the connection cannot be established
with the above processes, repeat the initial
set-up settings on the washing machine.
If the problem persists, consult an
Authorised Service Agent.
35 / EN Washer-Dryer / User’s Manual
6 Maintenance and cleaning
Service life of product extends and frequently
experienced problems will be reduced
if it is cleaned at regular intervals.
6.1 Cleaning the detergent drawer
Clean the detergent
drawer at regular
intervals (every 4-5
washing cycles)
as shown below
in order to prevent
accumulation of
powder detergent
in time.
1 Remove the siphon by lifting it from behind
as shown in the picture. After performing
the below mentioned cleaning procedures,
replace the siphon back to its seating
and push its front section downwards to
make sure that the locking tab engages.
C
INFORMATION
• If more than normal amount of water and
softener mixture remains in the softener
compartment, the siphon must be cleaned.
2. Wash the detergent drawer and the siphon
with plenty of lukewarm water in a washbasin.
In order to prevent the residues to contact
your skin, clean it with an appropriate
brush by wearing a pair of gloves.
3 Insert the drawer back into its place after
cleaning and make sure that it is seated well.
6.2 Cleaning the loading
door and the drum
For products with drum cleaning programme,
please see Operating the product - Programmes.
C
INFORMATION
• Repeat Drum Cleaning process
in every 2 months.
• Use an detergent /anti-limescale
suitable for the washing machines.
After every washing and
drying make sure that
no foreign substance
is left in the drum.
If the holes on the
bellow shown in the
figure are blocked,
open the holes
using a toothpick.
C
INFORMATION
• Foreign metal substances will cause rust stains
in the drum. Clean the stains on the drum
surface by using cleaning agents for stainless
steel. Never use steel wool or wire wool.
A
CAUTION!
• Never use sponge or scrub materials.
These will damage the painted,
chrome and plastic surfaces.
6.3 Cleaning the body
and control panel
Wipe the body of the machine with soapy
water or non-corrosive mild gel detergents
as necessary, and dry with a soft cloth.
Use only a soft and damp cloth
to clean the control panel.
6.4 Cleaning the water
intake filters
There is a filter at the end of each water
intake valve at the rear of the machine and
also at the end of each water intake hose
where they are connected to the tap. These
filters prevent foreign substances and dirt
in the water to enter the washing machine.
Filters should be cleaned if they are dirty.
1. Close the taps.
36 / EN Washer-Dryer / User’s Manual
2. Remove the nuts of the water intake
hoses to access the filters on the water
intake valves. Clean residues on them
with an appropriate brush. If the filters are
too dirty, remove them from their places
with a pliers and clean in this way.
3. Take out the filters on the flat ends of the
water intake hoses together with the gaskets
and clean thoroughly under running water.
4. Replace the gaskets and filters
carefully in their places and tighten
the hose nuts by hand.
6.5 Draining remaining water
and cleaning the pump filter
The filter system in your machine prevents
solid items such as buttons, coins and fabric
fibres clogging the pump impeller during
discharge of washing water. Thus, the water
will be drained without any problem and
the service life of the pump will extend.
If the machine fails to drain water, the pump filter
is clogged. Filter must be cleaned whenever it
is clogged or in every 3 months. Water must
be drained off first to clean the pump filter.
In addition, prior to transporting the machine
(e.g., when moving to another house)
and in case of freezing of the water, water
may have to be drained completely.
A
CAUTION!
• Foreign substances left in the pump
filter may damage your product
or may cause noise problem.
• If the product is not being used, shut the
tap, remove mains hose and drain the
water inside the machine in places where
there is the risk of the product freezing .
• After each use, turn off the water tap to
which the mains hose is connected.
1. In order to clean the dirty filter and
discharge the water, unplug the
machine to cut off the supply power.
A
CAUTION!
• Temperature of the water inside the
machine may rise up to 90 ºC. To avoid
the risk of burning, clean the filter after the
water inside the machine is cooled down.
2. Open the filter cover. Press the tab
in the direction of the arrow and pull
the cover out towards yourself.
3.To drain the water in the machine.
a. In order to collect the water to flow
out of the filter, place a large shallow
vessel in front of the filter.
b. Turn and loosen the pump filter until
water starts to flow (counterclockwise).
Fill the flowing water into the container
you have placed in front of the filter.
Always keep a piece of cloth handy
to absorb any spilled water.
c When the water inside the machine is finished,
take out the filter completely by turning it.
4. Clean any residues inside the filter as well
as fibres, if any, around the pump impeller
region.
5. Replace the filter.
6. Close the filter cover.
37 / EN Washer-Dryer / User’s Manual
7 Troubleshooting
Programmes won’t start after the loading door has
been closed.
• You did not press the Start/Pause/Cancel button.>>>
*Press the
Start/Pause/Cancel button.
• If the load is too much, it might be hard for the loading door to be
closed.>>>
*Load less laundry and make sure that the loading
door is closed properly.
Programme cannot be started or selected.
• The machine may have switched itself to self-protection
mode due to a supply problem (mains voltage, water pressure
etc.). >>>
Press and hold the On/Off button for 3 seconds
to reset the machine to factory settings. (See "Cancelling the
programme")
Water inside the machine.
• There might be some water remaining in the product due to the
quality control processes carried out during production. >>>
This is not a failure, water does not harm the machine.
Water is leaking from the bottom of the machine.
• There might be a problem with the hoses or the pump filter.
>>>
Make sure that the seals of the water inlet hoses are
securely fitted. Attach the hose to the tap tightly.
• Pump filter might not be closed securely. >>>
Make sure that
the pump filter is closed securely.
Machine does not take in water.
• Tap might be turned off. >>>
Turn on the taps.
• Water inlet hose might be bent. >>>
Flatten the hose.
• Water inlet filter might be clogged. >>>
Clean the filter.
• Loading door might not be closed. >>>
Close the loading door.
Machine does not drain water.
• Water drain hose might be clogged or twisted. >>>
Clean or
flatten the hose.
• Pump filter might be clogged. >>>
Clean the pump filter.
Machine vibrates or makes noise.
• Machine might be unbalanced. >>>
Adjust the feet to level the
machine.
• A hard substance might have entered the pump filter. >>>
Clean the pump filter.
• Transportation safety bolts might not be removed. >>>
Remove the transportation safety bolts.
• The amount of laundry might be too little. >>>
Add more
laundry to the machine.
• The machine might be overloaded with laundry. >>>
Take out
some of the laundry from the machine or distribute the load by
hand to balance it evenly in the machine.
• The machine might be in contact with a hard surface. >>>
Make sure that the machine is not in contact with anything.
Machine stopped shortly after the programme started.
• The machine might have stopped temporarily due to low
voltage. >>>
It will resume running once the voltage returns to
a normal level.
Machine directly discharges the water it takes in.
• The drain hose might be at an inappropriate height. >>>
Connect the water drain hose as described in the user manual.
No water can be seen in the machine during
washing.
• Water level cannot be seen outside the machine. This is not a
failure.
Loading door cannot be opened.
• Door lock might be enabled because of the water level in the
machine. >>>
Drain the water by running the Pump or Spin
programme.
• Machine might be heating the water or at the spinning
step.>>>
Wait until the programme is complete.
• The loading door might be jammed due to the pressure it is
exposed to. >>>
Hold the grip, push and pull the loading door
to free it from the pressure and open it.
• The loading door will not open if there is no power. >>>
To
open the loading door, open the pump filter cap and pull down
the emergency handle positioned at the rear side of the said
cap. See “Loading door lock”
Washing takes longer than specified in the user
manual.(*)
• Water pressure might be low. >>>
Since the amount of the
water has decreased, the machine will wait until it takes
adequate water to avoid poor washing quality. Therefore, the
washing time extends.
• Voltage might be low. >>>
If the supply voltage is low, the
washing time is extended to prevent poor washing quality.
• Inlet temperature of water might be too low. >>>
The time
required to heat up the water extends in cold seasons. Also,
washing time can be extended to avoid poor washing results.
• The number of rinsing cycles and/or the amount of rinsing
water might have increased. >>>
When a better rinsing
performance is needed, the machine increases the amount of
rinsing water, and adds another rinsing cycle, if necessary.
• Excessive foam might have formed due to use of too much
detergent, and the automatic foam absorption system might
have been activated. >>>
Use the recommended amount of
detergent.
Programme time does not countdown. (On models
with display) (*)
• The timer may stop during water intake. >>>
The timer
indicator will not count down until the machine takes in an
adequate amount of water. When the amount of the water
taken in decreases, the machine will wait until it takes in
enough water to avoid poor washing results. Timer indicator
will resume countdown after this.
• The timer indicator might stop during heating. >>>
The timer
indicator will not count down until the machine reaches the
selected temperature.
• The timer indicator might stop during spinning. >>>
The
automatic unbalanced load detection system might have been
activated due to uneven distribution of the laundry in the drum.
38 / EN Washer-Dryer / User’s Manual
Programme time does not countdown. (*)
• The laundry in the machine might be unbalanced. >>>
The
automatic unbalanced load detection system might have been
activated due to uneven distribution of the laundry in the drum.
Machine does not switch to spinning step. (*)
• The laundry in the machine might be unbalanced. >>>
The
automatic unbalanced load detection system might have been
activated due to uneven distribution of the laundry in the drum.
• The machine cannot spin if the water in it is not drained
completely. >>>
Check the filter and the drain hose.
• Excessive foam might have formed due to use of too much
detergent, and the automatic foam absorption system might
have been activated. >>>
Use the recommended amount of
detergent.
Washing performance is poor: Clothes are going grey.(**)
• Insufficient amount of detergent might have been used over
a long period of time. >>>
Use the recommended amount of
detergent according to water hardness and the laundry.
• Washing might have been performed at low temperatures for a
long time. >>>
Select the proper temperature for the laundry
to be washed.
• Hard water and insufficient amount of detergent. >>>
Using
hard water together with insufficient amount of detergent
might cause dirt accumulation and greying on laundry in
time. It is difficult to eliminate greying once it happens. Use
the recommended amount of detergent appropriate for water
hardness and the laundry.
• Excessive amount of detergent might have been used. >>>
Use the recommended amount of detergent appropriate for
water hardness and the laundry.
Washing performance is poor: Stains persist or the
laundry is not whitened. (**)
• Insufficient amount of detergent might have been used. >>> Use
recommended amount of detergent appropriate for the laundry.
• Machine might have been overloaded. >>>
Do not overload the
machine. Load the machine with the amounts recommended in
the "Programme and consumption table".
• Wrong programme and temperature might have been selected.
>>>
Select the right programme and temperature for the
laundry to be washed.
• Wrong type of detergent might have been used. >>>
Use
original detergent appropriate for the machine.
• Detergent might have been put in the wrong compartment.
>>> Put the detergent in the correct compartment. Do not mix
the bleaching agent and the detergent with each other.
Washing performance is poor: Oily stains appeared
on the laundry. (**)
• The drum might not have been cleaned regularly. >>>
Clean
the drum regularly. To do this, please see. 6.2.
Washing performance is poor: Clothes smell bad. (**)
• Washing at low temperatures and/or with short programmes
for a long time will cause smell and bacteria in the drum. >>>
Leave the detergent drawer and loading door of the machine
ajar after every washing cycle. Thus, a humid environment
favorable for bacteria cannot occur in the machine.
Colour of the clothes faded. (**)
• Machine might have been overloaded. >>>
Do not overload
the machine.
• Detergent used might be damp. >>> Keep detergents closed
in an environment free of humidity and do not expose them to
excessive temperatures.
• A high temperature might have been selected. >>> Select
a programme and temperature suitable for the type and soiling
degree of the laundry.
Rinsing performance is poor
• The amount, brand or storage conditions of the detergent might
not be suitable. >>> Use a detergent appropriate for the washing
machine and your laundry. Keep detergents closed in an environment
free of humidity and do not expose them to excessive temperatures.
• The detergent might have been added to the wrong compartment.
>>> If you add detergent to the prewash compartment even if
you have not selected a prewash programme, the machine might
take this detergent during the rinsing or softener step. Put the
detergent in the correct compartment.
• Pump filter might have been clogged. >>>
Check the filter.
• Drain hose might be folded. >>>
Check the drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent might have been used. >>>
Using insufficient amount of detergent for the water hardness
can cause the laundry to become stiff in time. Use appropriate
amount of detergent according to the water hardness.
• The detergent might have been added to the wrong compartment.
>>> If you add detergent to the prewash compartment even if
you have not selected a prewash programme, the machine might
take this detergent during the rinsing or softener step. Put the
detergent in the correct compartment.
• Detergent might have been mixed with softener. >>> Do not mix the
detergent with softener. Wash and clean the drawer with hot water.
Laundry does not smell like softener. (**)
• The detergent might have been added to the wrong compartment.
>>> If you add detergent to the prewash compartment even if you
have not selected a prewash programme, the machine might take
this detergent during the rinsing or softener step. Wash and clean the
drawer with hot water. Put the detergent in the correct compartment.
• Detergent might have been mixed with softener. >>> Do not mix the
detergent with softener. Wash and clean the drawer with hot water.
Detergent residue in the detergent drawer. (**)
• Detergent might have been added to wet drawer. >>>
Dry the
detergent drawer before adding detergent.
• Detergent might have gotten damp. >>>
Keep detergents
closed in an environment free of humidity and do not expose
them to excessive temperatures.
• Water pressure might be low. >>>
Check the water pressure.
• The detergent in the main wash compartment got wet while
the machine was taking in the prewash water. Holes of the
detergent compartment might have been blocked. >>>
Check
the holes and clean if they are clogged.
• There might be a problem with the detergent drawer valves.
>>>
Call the Authorised Service Agent.
• Detergent might have been mixed with softener. >>> Do not mix the
detergent with softener. Wash and clean the drawer with hot water.
39 / EN Washer-Dryer / User’s Manual
There is detergent left on the laundry.
• Machine might have been overloaded. >>>
Do not overload
the machine.
• Wrong programme and temperature might have been selected.
>>>
Select the right programme and temperature for the
laundry to be washed.
• Wrong detergent might have been used. >>>
Select a proper
detergent for the laundry to be washed.
Too much foam forms in the machine. (**)
• Improper detergents for the washing machine might have been
used. >>>
Use detergents suitable for washing machine.
• Excessive amount of detergent might have been used. >>>
Use only sufficient amount of detergent.
• Detergent might have been stored under inappropriate
conditions. >>>
Keep the detergent in a closed and dry area.
Do not store it in excessively hot places.
• Meshed laundry such as tulles might foam too much due to
their texture. >>>
Use less detergent for these types of fabrics.
• Detergent might have been put in the wrong compartment.
>>> Put the detergent in the correct compartment.
• Softener is taken early. >>> There might be a problem with the
valves or the detergent drawer. Call the Authorised Service Agent.
Foam is overflowing from the detergent drawer.
• Excessive amount of detergent might have been used.
>>>>
Mix 1 tablespoonful softener and ½ l water and pour
into the main wash compartment of the detergent drawer.
• Put detergent into the machine suitable for the programmes
and maximum loads indicated in the “Programme and
consumption table”. If you use additional chemicals (stain
removers, bleaches and etc), reduce the amount of detergent.
Laundry remains wet at the end of the programme. (*)
• Excessive foam might have formed due to use of too much
detergent, and the automatic foam absorption system might have
been activated. >>> Use the recommended amount of detergent.
(*) Machine does not switch to spinning step
when the laundry is not evenly distributed in the
drum to prevent any damage to the machine
and to its surrounding environment. Readjust
the laundry and perform spinning again.
(**) The drum might not have been cleaned
regularly.
>>>
Clean the drum regularly. See 6.2
A
CAUTION!
• If you cannot eliminate the problem
although you follow the instructions in
this section, consult your dealer or the
Authorised Service Agent. Never try to
repair a nonfunctional product yourself.
Drying lasts too long.
• Machine might have been overloaded. >>> Do not
overload the machine.
• Spinning might not be sufficient for laundry. >>> Select
a higher spin speed in the washing step of the Washer-Dryer.
• Tap might be turned off. >>> Turn on the taps.
Laundry comes off wet after the drying step.
• The programme selected might not be suitable for the type
of laundry. >>>Check the care labels on garments and select a
programme accordingly, or select timed programmes additionally.
• Machine might have been overloaded. >>> Do not
overload the machine.
• Spinning might not be sufficient for laundry. >>> Select
a higher spin speed in the washing step of the Washer-Dryer.
Machine does not start or programme cannot be started.
• Power cable might be unplugged. >>> Make sure that
the power cable is plugged in.
• Programme might not be set, or the Start/Pause/
Cancel button might not be pressed.
>>> Make sure the
programme is set and the machine is not in Stand-by mode.
• Child lock might be enabled. >>> Disable Child Lock.
Laundry shrinks, fades, tarnishes or gets damaged.
• The programme selected might not be suitable for the type
of laundry. >>>Check the care labels on garments and select a
programme accordingly, or select timed programmes additionally.
You should not dry laundry that is not suitable for drying.
Machine does not dry.
• Laundry might not be dried or the drying step might not
be enabled. >>>
Check if the drying function is selected
after the selected washing programme.
Loading door cannot be opened.
• The door of your machine might not be opening due to
safety reasons. >>>If the door locked indicator is active
on the display after the drying step, the machine will keep the
door locked for your safety until it cools down.
• The loading door will not open if there is no power.
>>> To open the loading door, open the pump filter cap and
pull down the emergency handle positioned at the rear side of
the said cap. See “Loading door lock”
A
WARNING!
• Check the HomeWhiz section for the
relevant troubleshooting information.
BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product, and lasts for a period of twelve (12)
months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of original
purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manufacturer”)
agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or
our contact centre on 0333 207 9710 (UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in
addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from
which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or
higher levels of protection than those offered under the terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Beko Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light
bulbs.
• Repairs necessary as a direct or indirect result of:
- Accidental damage, misuse or abuse of a product.
- An attempted repair of a product by anyone other than a Beko Approved Engineer (the “Engineer”).
- Installation or use of a product where such installation or use fails to meet the requirements contained in this
guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have
previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept
and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance
with the expected standards. Such financial loss includes but is not limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential
domestic household premises, unless we have previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the instructions contained in the
User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing
Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of
repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland)
registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of
Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be
void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this
guarantee. If you have any questions, please call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical
or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.
Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the
delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and
installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole
discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and
to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to
carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of
purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the
right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,
save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have
jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number 02415578.
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this
guarantee. If you have any questions, please call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical
or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.
Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the
delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and
installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole
discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and
to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to
carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of
purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the
right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,
save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have
jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number 02415578.
BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS
If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing
the online registration form, then the standard 12 month guarantee will be extended to 24 months, under the same
terms and conditions as detailed in our Standard Guarantee Terms and Conditions.
BEKO UK AND IRELAND PROSMART INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS
This 10 year guarantee relates to Beko products that feature the ProSmart Inverter Motor.
The ProSmart Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed
in the previous section.
In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase
date. You can register by first visiting Beko.co.uk/register and by following the online instructions.
Beko Free standing appliances come with a 12 month parts and labour guarantee as standard,
Beko Built-in appliances come with a 12 month parts and labour guarantee as standard. This is extended to 24 months, free of
charge, upon registration of the appliance. When you register your appliance for additional guarantee, you will automatically
activate the ProSmart Motor 10 year guarantee. You do not need to register twice. (beko.co.uk/guarantee-terms).
To make a claim against your Beko ProSmart Inverter Motor Guarantee (the “Guarantee”), all customer and product details
must be registered with Beko plc using the procedure outlined below.
1. This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appliances) guarantee is only
effective after the expiration of the standard manufacturer’s guarantee.
2. It is only valid for the ProSmart Inverter motors of selected washing machines, washer-dryers, tumble dryers and
dishwashers. It does not cover any labour charge or any other components of the product. In addition, it is only valid
for one replacement of the ProSmart motor during the extra 9-year (for free standing appliances) or 8 year (for built-in
appliances) guarantee period.
3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting
beko.co.uk/register.
4. Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be
quoted at the time of a claim being made.
5. Any repair/replacement of the ProSmart Inverter motor must only be carried out by an authorised Beko Service Agent
(the “Service Agent”).
6. Labour for the repair/replacement of the ProSmart Inverter motor is not included in this guarantee and is chargeable
directly by the Service Agent.
7. Any additional components fitted to the product at any time will not be covered by this guarantee and will be
chargeable directly by the Service Agent.
8. The guarantee is not transferable and cannot be exchanged for cash.
9. There are no alternative or additional offers to this Guarantee.
10. The guarantee is exclusive of the manufacturer’s standard guarantee
11. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product
guarantee. Please read and refer to such Terms and Conditions when making any claim.
12. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We
may keep your information for a reasonable period for these purposes in accordance with the applicable Data
Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the
registration process. Further details are available at http://www.beko.co.uk/cookie-and-privacy.
13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House,
1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation
available should the product require attention under guarantee.
Please take a few moments to complete the details below, as you will need this information when you call us, or to use our
online services. When you call us you may be required to input your serial number into your telephone keypad. For help please
visit beko.co.uk/support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of
purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting
service under guarantee.
Model number
Serial number
Purchased from
Date of purchase
For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be
levied where no fault is found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or
furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as you may be required to input your serial
number into your telephone keypad during your call.
UK Mainland & Northern Ireland:
0333 207 9710
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the
basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service
provider for exact call charges.
Republic of Ireland:
01 862 3411
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee
agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a
charge.
Should you experience any difficulty in obtaining service please call us on 0333 207 9710 or 01 862 3411
Contact us though our website
Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a
product support topic from the list of options. Complete the required details and click send message.
Product registrations
For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.
www.beko.com