Beko WTG620M1 User Manual
Displayed below is the user manual for WTG620M1 by Beko which is a product in the Washing Machines category. This manual has pages.
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2820525985_EN/ 23-05-17.(18:21)
Washing Machine
User Manual
WTG620M2W
EN
Document Number=
Please read this user manual first!
Dear Customer,
Thank you for prefering a Beko product. We hope that you get the best results from your
product which has been manufactured with high quality and state-of-the-art technology.
Therefore, please read this entire user manual and all other accompanying documents
carefully before using the product and keep it as a reference for future use. If you
handover the product to someone else, give the user manual as well. Follow all warnings
and information in the user manual.
Remember that this user manual is also applicable for several other models. Differences
between models will be identified in the manual.
Explanaton of symbols
Throughout this user manual the following symbols are used:
C
Important information or useful hints
about usage.
A
Warning for hazardous situations with
regard to life and property.
B
Warning for electric shock.
Recyclable materials.
Do not dispose of the packaging materials together with the domestic or other wastes.
Take them to the packaging material collection points designated by the local authorities.
Service
This product was manufactured using the latest technology in environmentally friendly conditions.
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1 General safety instructions 5
1.1 Life and property safety ---------------------------------------------------------------------------5
1.2 Children's safety -----------------------------------------------------------------------------------6
1.3 Electrical safety ------------------------------------------------------------------------------------6
1.4 Hot surface safety ---------------------------------------------------------------------------------7
2 Important instructions for the environment 8
2.1 Compliance with WEEE Directive ------------------------------------------------------------------8
2.2 Package information ------------------------------------------------------------------------------8
3 Intended use 8
4 Your product 9
4.1 Overview -------------------------------------------------------------------------------------------9
4.2 Package Contents ---------------------------------------------------------------------------------10
4.3 Technical specifications ---------------------------------------------------------------------------11
4.4 Installation ----------------------------------------------------------------------------------------- 12
4.4.1 Approprate nstallaton locaton ------------------------------------------------------------------------12
4.4.2 Removng packagng renforcement --------------------------------------------------------------------12
4.4.3 Removng the transportaton locks ---------------------------------------------------------------------13
4.4.4 Connectng the water supply ----------------------------------------------------------------------------13
4.4.5 Connectng the dran hose to the dran -----------------------------------------------------------------14
4.4.6 Adjustng the feet ----------------------------------------------------------------------------------------15
4.4.7 Electrcal connecton -------------------------------------------------------------------------------------15
4.4.8 Intal use -------------------------------------------------------------------------------------------------17
4.5 Preparation ----------------------------------------------------------------------------------------18
4.5.1 Sortng the laundry ---------------------------------------------------------------------------------------18
4.5.2 Preparng laundry for washng ---------------------------------------------------------------------------19
4.5.3 Thngs to be done for energy savng --------------------------------------------------------------------19
4.5.4 Loadng the laundry --------------------------------------------------------------------------------------20
4.5.5 Correct load capacty -------------------------------------------------------------------------------------20
4.5.6 Usng detergent and softener ---------------------------------------------------------------------------20
4.5.7 Tps for effcent washng --------------------------------------------------------------------------------23
4.6 Operating the product ----------------------------------------------------------------------------24
4.6.1 Control panel ----------------------------------------------------------------------------------------------24
4.6.2 Preparng the machne -----------------------------------------------------------------------------------24
4.6.3 Programme selecton and tps for effcent washng ---------------------------------------------------24
4.6.4 Programme and consumpton table ---------------------------------------------------------------------25
4.6.5 Man programmes ----------------------------------------------------------------------------------------26
4.6.6 Addtonal programmes ---------------------------------------------------------------------------------26
4.6.7 Specal programmes --------------------------------------------------------------------------------------27
4.6.8 Speed selecton ------------------------------------------------------------------------------------------27
4.6.9 Delayed Start ---------------------------------------------------------------------------------------------28
4.6.10 Startng the programme --------------------------------------------------------------------------------28
TABLE OF CONTENTS
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4.6.11 Chld Lock ------------------------------------------------------------------------------------------------29
4.6.12 Progress of programme ---------------------------------------------------------------------------------29
4.6.13 Loadng door lock ---------------------------------------------------------------------------------------30
4.6.14 Changng the selectons after programme has started -----------------------------------------------30
4.6.15 Cancellng the programme ------------------------------------------------------------------------------31
4.6.16 End of programme --------------------------------------------------------------------------------------31
4.6.17 Your machne features "Pause Mode". -----------------------------------------------------------------31
4.7 Maintenance and cleaning ------------------------------------------------------------------------32
4.7.1 Cleanng the detergent drawer --------------------------------------------------------------------------32
4.7.2 Cleanng the loadng door and the drum ----------------------------------------------------------------32
4.7.3 Cleanng the body and control panel --------------------------------------------------------------------32
4.7.4 Cleanng the water ntake flters ------------------------------------------------------------------------33
4.7.5 Dranng remanng water and cleanng the pump flter ------------------------------------------------33
5 Troubleshooting 35
TABLE OF CONTENTS
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1
General safety nstructons
This section includes security instructions which may help prevent
the injuries and material damage risks. All kinds of warranties shall
be invalid if these instructions are not observed.
1.1 Lfe and property safety
u
Never place the product on a carpet-covered floor. Electrcal parts
wll get overheated snce ar cannot crculate from under the devce.
Ths wll cause problems wth your product.
u
Unplug the product f t s not n use.
u
Always have the reparng procedures carred out by an Authorsed
Servce Agent. The manufacturer shall not be held lable for damages
that may arse from procedures carred out by unauthorsed persons.
u
The water supply and dranng hoses must be securely fastened and
reman undamaged. Otherwse a water leak may occur.
u
Whle there s water nsde the product, never open the loadng door
or remove the flter. Otherwse, rsk of floodng and njury from hot
water wll occur.
u
Do not force open the locked loadng door. The door can be opened
a few mnutes after the washng cycle ends. In the case of forcng
the loadng door to open, the door and the lock mechansm may get
damaged.
u
Use detergents, softeners and supplements sutable for automatc
washng machnes only.
u
Follow the nstructons on the label of textles and the detergent
package.
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1.2 Chldren's safety
u
Ths product can be used by chldren who are at the age of 8 and over
and the people whose physcal, sensory or mental sklls are not fully
developed or who do not have necessary requred experence and
knowledge as long as they are supervsed or traned about the safe
use of the product and ts rsks. Chldren should not play wth the
devce. Cleanng and mantenance works should not be performed
by chldren unless they are supervsed by someone. Chldren of less
than 3 years should be kept away unless contnuously supervsed.
u
Packagng materals may be dangerous for chldren. Keep packagng
materals n a safe place away from reach of chldren.
u
Electrcal products are dangerous for chldren. Keep chldren away
from the product when t s n use. Do not allow them to play wth the
product. Use the chld lock to prevent chldren from nterferng wth
the product.
u
Do not forget to close the loadng door when leavng the room where
the product s located.
u
Store all detergents and addtves n a safe place away from the
reach of chldren and close the cover of the detergent contaner or
seal the detergent package.
1.3 Electrcal safety
u
If the product has a falure, t should not be operated unless t s
repared by an Authorsed Servce Agent. Rsk of electrc shock!
u
Ths product s desgned to resume operatng n the event of
powerng on after a power nterrupton. If you wsh to cancel the
programme, see "Cancellng the programme" secton.
u
Plug the product nto a grounded outlet protected by a 13 A fuse. Do
not neglect to have the groundng nstallaton made by a qualfed
electrcan. Our company shall not be lable for any damages that
wll arse when the product s used wthout groundng n accordance
wth the local regulatons.
u
Do not wash the product by sprayng or pourng water onto t! Rsk of
electrc shock!
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u
Never touch the power cable plug wth wet hands! Do not grab the
power cord to unplug the machne, always unplug t by holdng the
socket wth one hand, and pullng the plug wth the other hand.
u
Product should be unplugged durng nstallaton, mantenance,
cleanng and repar procedures.
u
If the power cable s damaged, t must be replaced by the
manufacturer, after sales servce or a smlarly qualfed person
(preferably an electrcan) or someone desgnated by the mporter n
order to avod possble rsks.
1.4 Hot surface safety
While washing the laundry at high
temperatures, the loading door glass will
get hot. Considering this fact, during the
washing operation keep children away
from the loading door of the product to
prevent them touching it.
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3
Intended use
• This product has been designed for domestic use. It is not for commercial purposes or it
should not be used other than its intended use.
• The product must only be used for washing and rinsing of laundry that are marked
accordingly.
• The manufacturer waives any responsibility arising from incorrect usage or
transportation.
• The service life of your product is 10 years. During this period, original spare parts will be
available to operate the appliance properly.
2
Important instructions for the environment
2.1 Compliance with WEEE Directive
This product complies with EU WEEE Directive (2012/19/EU). This product
bears a classification symbol for waste electrical and electronic equipment
(WEEE).
This product has been manufactured with high quality parts and materials
which can be reused and are suitable for recycling. Do not dispose of the
waste product with normal domestic and other wastes at the end of its service
life. Take it to the collection center for the recycling of electrical and electronic
equipment. Please consult your local authorities to learn about these collection centres.
Compliance with RoHS Directive:
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does
not contain harmful and prohibited materials specified in the Directive.
2.2 Package information
Packaging materials of the product are manufactured from recyclable materials in
accordance with our National Environment Regulations. Do not dispose of the packaging
materials together with the domestic or other wastes. Take them to the packaging
material collection points designated by the local authorities.
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4
Your product
4.1 Overview
1
2
3
4
5
6
7
8
1- Power cable
2- Top panel
3- Control panel
4- Drain hose
5- Loading door
6- Filter cap
7- Adjustable feet
8- Detergent drawer
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4.2 Package Contents
9
10
11 12
abc
13
14
15
16
9- Power cable
10- Drain hose
11- Transportation safety bolts*
12- Mains water inlet hose (One of the following filter types is used for the mains hose
connection.)
a- Electronic water shut-off
b- Mechanical water shut-off
c- Standard
13- Liquid detergent container**
14- User Manual
15- Blind plug***
16- Plastic plug group
* Number of transportation safety bolts may change depending on the model of your product.
** This may be supplied with the machine depending on the model of your product.
*** It will be supplied if your product has double water inlet.
C
Figures in this manual are schematic and may not match the product exactly.
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4.3 Technical specifications
Complying Commission Delegated Regulation (EU) No 1061/2010
Supplier name or trademark Beko
Model name WTG620M2W
Rated capacity (kg) 6
Energy efficiency class / Scale from A+++ (Highest Efficiency) to D (Lowest Efficiency) A+++
Annual Energy Consumption (kWh) (1) 152
Energy consumption of the standard 60°C cotton programme at full load (kWh) 0.780
Energy consumption of the standard 60°C cotton programme at partial load (kWh) 0.590
Energy consumption of the standard 40°C cotton programme at partial load (kWh) 0.590
Power consumption in ‘off-mode’ (W) 0.250
Power consumption in ‘left-on mode’ (W) 0.750
Annual Water Consumption (l) (2) 8799
Spin-drying efficiency class / Scale from A (Highest Efficiency) to G (Lowest Efficiency) B
Maximum spin speed (rpm) 1200
Remaining moisture Content (%) 53
Standard cotton programme (3) Cotton Eco 60°C and 40°C
Programme time of the standard 60°C cotton programme at full load (min) 250
Programme time of the standard 60°C cotton programme at partial load (min) 195
Programme time of the standard 40°C cotton programme at partial load (min) 195
Duration of the left-on mode (min) N/A
Airborne acoustical noise emissions washing/spinning (dB) 62/77
Built-in No
Height (cm) 84
Width (cm) 60
Depth (cm) 41.5
Net weight (±4 kg.) 56
Single Water inlet / Double Water inlet • / -
• Available
Electrical input (V/Hz) 230 V / 50Hz
Total current (A) 10
Total power (W) 1550
Main model code 9213
(1) Energy Consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load, and the
consumption of the low-power modes. Actual energy consumption will depend on how the appliance is used.
(2) Water consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load. Actual water
consumption will depend on how the appliance is used.
(3) "Standard 60°C cotton programme" and the "standard 40°C cotton programme" are the standard washing programmes to which the information
in the label and the fiche relates and these programmes are suitable to clean normally soiled cotton laundry and that they are the most efficient
programmes in terms of combined energy and water consumption.
Technical specifications may be changed without prior notice to improve the quality of the product.
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4.4 Installation
• Preparation of the location and electrical, tap water and waste water installations at the
place of installation is the customer's responsibility.
• Make sure that the water inlet and discharge hoses as well as the power cable are not
folded, pinched or crushed while pushing the product into its place after installation or
cleaning procedures.
• The manufacturer shall not be held liable for damages that may arise from procedures
carried out by unauthorised persons.
• Prior to installation, visually check if the product has any defects on it. If so, do not have
it installed. Damaged products cause risks for your safety.
4.4.1 Approprate nstallaton locaton
• Place the product on a hard and level floor. Do not put it onto a carpet with high pile or
other similar surfaces.
• If the washing machine and dryer are placed on top of each other, their total weight –
when loaded– amounts to 180 kilograms. Place the products on a solid and flat floor that
has sufficient load carrying capacity!
• Do not place the product on the power cable.
• Do not install the product in environments where the temperature falls below 0 ºC.
• Leave a minimum space of 1 cm between the machine and the furniture.
• On a raised floor, do not place the product next to the edge or on a platform.
• Do not place heat sources such as Hobs, Irons, Ovens, etc. on the washing machine and
do not use them on the product.
4.4.2 Removng packagng renforcement
Tilt the machine backwards to remove the packaging
reinforcement. Remove the packaging reinforcement that is
attached to the ribbon. Do not attempt this operation alone,
get help.
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4.4.3 Removng the transportaton locks
1 Loose all bolts with an appropriate wrench until they turn freely.
2 Remove the transport safety bolts by rocking them slightly.
3 Insert the plastic covers from the bag containing the user manual into the openings on
the rear panel.
ACAUTION:
Remove the transportation safety bolts before operating the washing
machine! Otherwise, the product will be damaged.
C
Keep the transportation safety bolts in a safe place to reuse when the washing machine
needs to be moved again in the future.
Install the transport safety bolts in the reverse order of the disassembly procedure.
Never move the product without the transportation safety bolts properly fixed in place!
4.4.4 Connectng the water supply
C
The water supply pressure required to run the product is between 1 to 10 bars (0.1 – 1 MPa).
It is necessary to have 10 – 80 litres of water flowing from the fully open tap in one minute
to have your machine run smoothly. Attach a pressure reducing valve if the water pressure is
higher.
ACAUTION:
Models with a single water inlet should not be connected to the hot water tap.
In such a case the laundry will get damaged or the product will switch to protection mode and
will not operate.
CAUTION:
Do not use old or used water inlet hoses on the new product. It may cause
stains on your laundry.
1 Tighten the nuts of the hose by hand. Never use a tool when tightening the nuts.
2 When hose connection is completed, check whether there are no leak problems at the
connection points by opening the taps fully. If any leaks occur, turn off the tap and
remove the nut. Retighten the nut carefully after checking the seal. In order to prevent
the water leaks and resultant damages, keep the taps closed when you do not use the
product.
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4.4.5 Connectng the dran hose to the dran
• Attach the end of the drain hose directly to the waste water drain, lavatory or bathtub.
ACAUTION:
Your drain house will be flooded if the hose comes out of its housing during
water discharge. Moreover, there is risk of scalding due to high washing temperatures! In
order to prevent such situations and make sure that the machine performs water intake and
discharge processes without any problem, fix the drain hose securely.
• Connect the drain hose to a minimum height of 40 cm and a maximum height of 100 cm.
• In case the drain hose is elevated after laying it on the floor level or close to the ground
(less than 40 cm above the ground), water discharge becomes more difficult and the
laundry may come out excessively wet. Therefore, follow the heights described in the
figure.
40 cm
100 cm
• To prevent the waste water going back into the machine again and to ensure easy
drainage, do not immerse the end of the hose into the waste water or do not insert it
into the drain for more than 15 cm. If it is too long, cut it short.
• The end of the hose should not be bent, it should not be stepped on and the hose must
not be pinched between the drain and the machine.
• If the length of the hose is too short, add an original extension hose. Length of the hose
may not be longer than 3.2 m. To avoid water leak failures, the connection between
the extension hose and the drain hose of the product must be fitted well with an
appropriate clamp as not to come off and/or leak.
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4.4.6 Adjustng the feet
ACAUTION:
In order to ensure that the product operates more silently and vibration-free,
it must stand level and balanced on its feet. Balance the machine by adjusting the feet.
Otherwise, the product may move from its place and cause crushing and vibration problems.
CAUTION:
Do not use any tools to loosen the lock nuts. Otherwise, they will get
damaged.
1 Loosen the lock nuts on the feet by hand.
2 Adjust the feet until the product stands in a stable and balanced way.
3. Tighten all lock nuts by hand again.
4.4.7 Electrcal connecton
Connect the product to a grounded outlet protected by a 13 A fuse. Our company shall not
be liable for any damages that will arise when the product is used without grounding in
accordance with the local regulations.
• Connection must comply with national regulations.
• The wiring for the electrical outlet circuit must be sufficient to meet the appliance
requirements. Use of a Groud Fault Circuit Interrupter (GFCI) is recommended.
• Power cable plug must be within easy reach after installation.
• If the current value of the fuse or breaker in the house is less than 13 Amps, have a
qualified electrician install a 13 Amp fuse.
• The voltage specified in the “Technical specifications” section must be equal to your
mains voltage.
• Do not make connections via extension cables or multi-plugs.
BWARNING:
Damaged power cables must be replaced by Authorised Service Agents.
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Electrical requirements
Before you insert the plug into the wall socket make sure that the voltage and the
frequency shown in the rating label corresponds to your electricity supply.
We recommend that this appliance be connected to the mains supply via a suitable
switched and fused socket in a readily accessible position.
Should the mains lead of the appliance become damaged or need replacing at any time, it
must be replaced by a special purpose made mains lead which can only be obtained from
an Authorised Service Agent.
BWARNING:
This appliance must be earthed
If the fitted moulded plug is not suitable for your socket, then the plug should be cut off
and an appropriate plug fitted.
Destroy the old plug, a cut off plug with a bare cord could cause a shock hazard if inserted
into a socket elsewhere in the house.
The moulded plug on this appliance incorporates a 13A fuse. Should the fuse need to be
replaced an ASTA approved BS1362 fuse of the same rating must be used. Do not forget to
refit the fuse cover. In the event of losing the fuse cover, the plug must not be used until a
replacement fuse cover has been fitted. Colour of the replacement fuse cover must be the
same colour as that visible on the pin face of the plug. Fuse covers are available from any
good electrical store.
Important
Fitting a different plug
As the colours of the wires in the mains lead of this
appliance may not correspond with the coloured markings
identifying the terminals on your plug, proceed as follows:
1 Connect the green - yellow or green (earth) wire to the
terminal in the plug marked ‘E’ or with the symbol or
coloured green and yellow or green.
2 Connect the blue (neutral) wire to the terminal in the
plug marked ‘N’ or coloured black.
3 Connect the brown (live) wire to the terminal in the plug
marked ‘L’ or coloured red.
With the alternative plugs a 13A fuse must be fitted either
in the plug or adaptor or in the main fuse box. If in doubt
contact a qualified electrician.
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Transportation of the product
1. Unplug the product before transporting it.
2. Remove water drain and water supply connections.
3. Drain all water that has remained in the product.
4. Install transportation safety bolts in the reverse order of removal procedure.
C
Never move the product without the transportation safety bolts properly fixed in place!
AWARNING:
Packaging materials are dangerous to children. Keep packaging materials in a
safe place away from reach of the children.
4.4.8 Intal use
Before starting to use the product make sure that the
preparations are made which are in line with the “Important
Safety and Environment Instructions” and the instructions in
the “Installation” section.
To prepare the product for washing laundry, first perform
a Drum Cleaning programme. If this is not available in your
machine, apply the method which is described in the section
4.7.2.
C
Use an anti-limescale suitable for the washing machines.
Some water might have remained in the product due to the quality control processes in
production. It is not harmful for the product.
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4.5 Preparation
4.5.1 Sortng the laundry
* Sort laundry according to type of fabric, colour, and degree of soiling and allowable
water temperature.
* Always obey the instructions given on the garment tags.
LAUNDRY WASH SYMBOLS
Symbols for
washing on
machine
Normal wash
No Iron
Sensitive-
Delicate
wash
Hand wash
Not washable
No Spin
WASH Water
temperatures
Maximum 950C700C600C500C400C300C
Symbol(s) l l l
l l l
l l l
l l
l l
l l
l l l l l l
Drying
symbols Suitable for
dryer No ironing Sensitive /
delicate dry
Do not dry
with dryer
Do not dry Do not
dry-
clean
DRYING
Drying settings
At any temperature
At high temperature
At medium
temperature
At low temperature
Without heating
Hang to dry
Lay to dry
Hang wet to dry
Lay in shadow
to dry
Dry-cleanable
Iron
IRON Dry or steam
Iron at high
temperature
Iron at medium
temperature
Iron at low
temperature
No ironing
Iron without
steam
Maximum temperature 200 0C150 0C110 0C
All bleaches are allowed
Bleach (sodium
hypochlorite)
can be used
Bleach is not
allowed
Only bleaches without
chlorine are allowed
BLEACH
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4.5.2 Preparng laundry for washng
• Laundry items with metal attachments such as, underwiring , belt buckles or metal
buttons will damage the product or break the glass door. Remove the metal pieces or
wash the clothes by putting them in a laundry bag or pillow case.
• Take out all substances in the pockets such as coins, pens and paper clips, and turn
pockets inside out and brush. Such objects may damage the product or cause noise
problem.
• Put small size clothes such as infant's socks and nylon stockings in a laundry bag or
pillow case.
• Place curtains in without compressing them. Remove curtain attachment items.
• Fasten zippers, sew loose buttons and mend rips and tears.
• Wash “Machine washable” or “Hand washable” labelled products only with an
appropriate programme.
• Do not wash colours and whites together. New, dark coloured cottons release a lot of
dye. Wash them separately.
• Tough stains must be treated properly before washing. If unsure, check with a dry
cleaner.
• Only use the dyes / colour changers and descaling agents which are appropriate to
machine wash. Always follow the instructions on the package.
• Wash trousers and delicate laundry turned inside out.
• Keep laundry items made of Angora wool in the freezer for a few hours before washing.
This will reduce pilling.
• Laundry that is subjected to materials such as flour, lime dust, milk powder, etc. must be
shaken off before placing into the product. Such dusts and powders on the laundry may
build up on the inner parts of the product in time and can cause damage.
4.5.3 Thngs to be done for energy savng
The following information will help you use the product in an ecological and energy-
efficient manner.
• Operate the product in the highest load capacity allowed for the programme you have
selected, but do not overload. See, "Programme and consumption table".
• Always follow the instructions on the detergent packaging.
• Wash slightly soiled laundry at low temperatures.
• Use faster programmes for small quantities of lightly soiled laundry.
• Do not use prewash and high temperatures for laundry that is not heavily soiled or
stained.
• If you plan to dry your laundry in a dryer, select the highest spin speed recommended
during washing process.
• Do not use more detergent than the recommended amount specified on its package.
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4.5.4 Loadng the laundry
1. Open the loading door.
2. Put the laundry items into the product, do not pack tightly.
3. Push and close the loading door until you hear the locking sound. Ensure that no items
are caught in the door. The loading door is locked while a programme is running. The
door can only be opened a while after the programme comes to an end. Then you can
open the loading door.
4.5.5 Correct load capacty
The maximum load capacity depends on the type of laundry, the degree of soiling and the
washing programme desired.
The product automatically adjusts the water amount according to the weight of the
laundry put inside it.
AWARNING:
Comply with the information in the section "Programme and consumption
table". When overloaded, the washing performance will drop. Moreover, noise and vibration
problems may occur.
4.5.6 Usng detergent and softener
C
When using detergent, softener, starch, fabric dye, bleacher and whitener, descaling agents;
read the manufacturer's instructions written on the package and follow the dosages specified.
Use a measuring cup if available.
1
3
2
The detergent drawer is composed of three compartments:
– (1) for prewash
– (2) for main wash
– (3) for softener
– ( ) in addition, there is a siphon piece in the softener
compartment.
Detergent, softener and other cleaning agents
• Add detergent and softener before starting the washing programme.
• While the washing cycle is in progress, do not leave the detergent dispenser open!
• When using a programme without prewash, do not put any detergent into the prewash
compartment (compartment nr. "1").
• In a programme with prewash, do not put liquid detergent into the prewash
compartment (compartment nr. "1").
• Do not select a programme with prewash if you are using a detergent bag or dispensing
ball. Place the detergent bag or the dispensing ball directly among the laundry in the
product.
• If you are using liquid detergent, do not forget to place the liquid detergent container
into the main wash compartment (compartment number “2”).
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Choosing the detergent type
Detergent type to be used depends on the fabric type and colour.
• Use different detergents for coloured and white laundry.
• Wash your delicate clothes only with special detergents (liquid detergent, wool
shampoo, etc.) used solely for delicate clothes.
• When washing dark coloured clothes and quilts, it is recommended to use liquid
detergent.
• Wash woollens with special detergent made specifically for woollens.
ACAUTION:
Use only detergents manufactured specifically for washing machines.
CAUTION:
Do not use soap powder.
Adjusting detergent amount
The amount of washing detergent to be used depends on the amount of laundry, the
degree of soiling and water hardness.
• Do not use amounts exceeding the dosage quantities recommended on the detergent
package to avoid problems of excessive foam, poor rinsing, make financial savings and
finally, environmental protection.
• Use lesser detergent for small amounts or lightly soiled clothes.
Using softeners
Pour the softener into the softener compartment of the detergent drawer.
• Do not exceed the (>max<) level sign on the softener compartment.
• If the softener has lost its fluidity, dilute it with water before putting it in the detergent
compartment.
Using liquid detergents
If the product contains a liquid detergent cup:
• Put the liquid detergent container into the compartment no “2”.
• If the liquid detergent lost its fluidity, dilute it with water before putting it into the
detergent container.
2
2
If the product does not contain a liquid detergent cup:
• Do not use liquid detergent for the prewash in a programme with prewash.
• Liquid detergent stains your clothes when used with "End Time" function for delayed
start. If you are going to use the End Time function, do not use liquid detergent.
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Using gel and tablet detergent
• If the gel detergent thickness is fluid and your product does not contain a special liquid
detergent cup, put the gel detergent into the main wash detergent compartment during
first water intake. If your product contains a liquid detergent cup, fill the detergent into
this cup before starting the programme.
• If the gel detergent thickness is not fluid or in the shape of capsule liquid tablet, put it
directly into the drum before washing.
• Put tablet detergents into the main wash compartment (compartment nr. "2") or directly
into the drum before washing.
Using starch
• Use the softener compartment to put the starch or the liquid soda or the powder soda or
the fabric dye.
Do not use softener and starch together in a washing cycle.
• Wipe the inside of the product with a damp and clean cloth after using starch.
Using limescale remover
• When required, use limescale removers manufactured specifically for washing machines
only.
Using bleaches
Add the bleach at the beginning of the washing cycle by selecting a prewash
programme. Do not put detergent in the prewash compartment. As an alternative
application, select a programme with extra rinse and add the bleaching agent while the
product is taking water from the detergent compartment during first rinsing step.
• Do not use bleaching agent and detergent by mixing them.
• Use just a little amount (1/2 tea cup - approx. 50 ml) of bleaching agent and rinse the
clothes very well as it causes skin irritation.
• Do not pour the bleach onto the laundry.
• Do not use it with the coloured items.
• When using oxygen-based whitener, select a programme which washes the laundry at a
low temperature.
• Oxygen-based whiteners can be used together with the detergent. However, if
its thickness is not the same as the detergent, put the detergent first into the
compartment nr. "2" in the detergent drawer and wait until the detergent flows while
the product is taking in water. While the machine continues taking in water, add
whitener in the same compartment.
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4.5.7 Tps for effcent washng
Clothes
Light Colours and
Whites Colours Black/Dark
Colours
Delicates/
Woollens/
Silks
(Recommended
temperature range based
on soiling level: 40-90 oC)
(Recommended
temperature range
based on soiling level:
cold -40 oC)
(Recommended
temperature
range based on
soiling level: cold
-40 oC)
(Recommended
temperature
range based on
soiling level: cold
-30 oC)
Soiling Level
Heavily
Soiled
(difficult stains
such as grass,
coffee, fruits
and blood.)
It may be necessary to
pre-treat the stains or
perform prewash. Powder
and liquid detergents
recommended for whites
can be used at dosages
recommended for
heavily soiled clothes. It
is recommended to use
powder detergents to
clean clay and soil stains
and the stains that are
sensitive to bleaches.
Powder and
liquid detergents
recommended
for colours can be
used at dosages
recommended for
heavily soiled clothes. It
is recommended to use
powder detergents to
clean clay and soil stains
and the stains that are
sensitive to bleaches.
Detergents which do not
contain bleach should
be used.
Liquid detergents
suitable for
colours and dark
colours can be
used at dosages
recommended
for heavily soiled
clothes.
Prefer liquid
detergents
produced for
delicate clothes.
woollen and silk
clothes must
be washed with
special woollen
detergents.
Normally
Soiled
(For example,
stains caused by
body on collars
and cuffs)
Powder and liquid
detergents recommended
for whites can be used at
dosages recommended
for normally soiled
clothes.
Powder and
liquid detergents
recommended for
colours can be used at
dosages recommended
for normally soiled
clothes. Detergents
which do not contain
bleach should be used.
Liquid detergents
suitable for
colours and dark
colours can be
used at dosages
recommended for
normally soiled
clothes.
Prefer liquid
detergents
produced for
delicate clothes.
woollen and silk
clothes must
be washed with
special woollen
detergents.
Lightly
Soiled
(No visible stains
exist.)
Powder and liquid
detergents recommended
for whites can be used at
dosages recommended
for lightly soiled clothes.
Powder and
liquid detergents
recommended for
colours can be used at
dosages recommended
for lightly soiled clothes.
Detergents which do not
contain bleach should
be used.
Liquid detergents
suitable for
colours and dark
colours can be
used at dosages
recommended
for lightly soiled
clothes.
Prefer liquid
detergents
produced for
delicate clothes.
woollen and silk
clothes must
be washed with
special woollen
detergents.
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4.6 Operating the product
4.6.1 Control panel
1 - Programme Selection knob
(Uppermost position On / Off)
2 - Spin Speed Indicator LEDs
3 - Child Lock Enabled LED
4 - Door Lock Enabled LED
5 - Delayed Start Indicator LEDs
6 - Programme Follow-up LEDs
7 - Start / Pause Button
8 - Delayed Start Setting Button
9 - Spin Speed Adjustment button
4.6.2 Preparng the machne
1.Make sure that the hoses are connected tightly.
2.Plug in your machine.
3.Turn the tap on completely.
4.Place the laundry in the machine.
5.Add detergent and fabric softener.
4.6.3 Programme selecton and tps for effcent washng
1.Select the programme suitable for the type, quantity and soiling degree of the laundry
in accordance with the "Programme and consumption table" and the temperature table
below.
2.Select the desired programme with the Programme Selection knob.
Indicative values for Synthetics programmes
Load (kg)
Water
Consumption
(l)
Energy
Consumption
(kWh)
Programme
Duration
(min) *
Remaining Moisture
Content (%) **
Remaining Moisture
Content (%) **
≤ 1000 rpm > 1000 rpm
Synthetics 40
2,5 66 0.75 105/140
45 40
Synthetics 20
2,5 66 0.25 105/140
45 40
* You can see the washing time of the programme you have selected on the display of the machine. It is normal that small differences
may occur between the time shown on the display and the real washing time.
** Remaining moisture content values may differ according to the selected spin speed.
WTG620M2W
Rinse
Daily Quick 30º Cottons 20º
Cottons 40º
Spin+Drain
Drum Clean
Synthetics 20º
Shirts 40º
Hand Wash 40º
Down Wear 40º
Cottons 60º
with Prewash
Cottons 90º
Synthetics 40º
40º
Cottons Eco
60º
Cottons Eco Wash
Spin
Rinse
Time Delay
End
Cancel
Child
Lock 3’’
9
6
3
1000
800
600
1200
Spin Start/
Pause
Time
Delay
12 3 4 6
5
789
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4.6.4 Programme and consumpton table
** : Energy Label programme (EN 60456 Ed.3)
***: If maximum spin speed of the machine is lower then this value, you can only select up to the maximum spin
speed.
- : See the programme description for maximum load.
** "Cotton Economic 40°C and Cotton Economic 60°C are standard programmes." These programmes
are known as '40°C cotton standard programme' and '60°C cotton standard programme' and
indicated with the
symbols on the panel.
C
Water and power consumption may vary subject to the changes in water pressure, water hardness
and temperature, ambient temperature, type and amount of laundry, spin speed, and changes in
electric voltage.
Depending on the amount of laundry you have loaded into your machine, there may be a difference
of 1-1.5 hours between the duration shown in the Programme and consumption table and the
actual washing duration. Duration will be automatically updated soon after the washing starts.
EN 2
Programme
Max. Load (kg)
Programme Duration (~min)
Water Consumption (l)
Energy Consumption (kWh)
Max. Speed***
Cottons
90 6 180 83 1.95 1200
40 6 180 81 0.95 1200
20 6 180 81 0.50 1200
Cottons 60° with Prewash 60 6 200 92 1.80 1200
Cottons Eco 60** 6 250 47.5 0.78 1200
40** 3 195 33.7 0.59 1200
Synthetics 40 2.5 120 66 0.75 1200
20 2.5 120 66 0.25 1200
Daily Quick 30 6 28 60 0.15 1200
Hand Wash 40 1.5 65 45 0.45 1200
Down Wear 40 1.5 105 85 0.80 1000
Shirts 40 2.5 80 42 0.60 800
Drum Clean 90 - 160 67 2.10 600
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4.6.5 Man programmes
Depending on the type of fabric, use the following main programmes.
• Cottons
Use this programme for your cotton laundry (sheets, bedlinen, towels, bathrobes,
underwear etc.). Your laundry will be washed with vigorous washing action for a longer
washing cycle.
• Synthetics
Use to wash your synthetc clothes (shrts, blouses, synthetc/cotton blends, etc.). Your
laundry wll be washed wth a gentle acton for a shorter washng cycle when compared to
the Cottons programme. For curtans and tulle, t s recommended to use Synthetcs 20˚C
or 40˚C programme.
• Hand Wash
Use to wash your woolen/delicate laundry. Your laundry will be washed with a very gentle
washing action in order not to damage the clothes.
4.6.6 Addtonal programmes
For special cases, additional programmes are available in the machine.
C
Additional programmes may differ according to the model of the machine.
• Cottons Eco
Use this programme to wash your laundry washable in cottons programme for a longer
time, still with a very good performance for saving purposes.
C
Cotton Eco programme consumes less energy compared to other cotton programmes.
• Cottons 60° with Prewash
Use this programme only for heavily soiled cotton clothes. Add detergent into the prewash
compartment.
• Daily Quick
Use this programme to wash your lightly soiled cotton clothes in a short time.
• Shirts
This programme is used to wash the shirts made from cotton, synthetic and synthetic
blended fabrics altogether. It reduces wrinkles. Pre-treatment algorithm is executed.
• Apply the pre-treatment chemical on your garments directly or add it together with
detergent when the machine starts to take water from the main washing compartment.
Thus the machine will wash them in a short period of time and expected lifespan of your
shirts will extend.
• Down Wear
Use this programme to wash your coats, vest, jackets etc. containing feathers with a
"machine-washable" label on them. Thanks to special spinning profiles, it is ensured that
the water reaches the air gaps amongst the feathers.
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• Drum Clean
Use regularly (once in every 1-2 months) to clean the drum and provide the required
hygiene. Operate the programme while the machine is completely empty. To obtain
better results, put powder lime-scale remover for washing machines into the detergent
compartment no. “2”. When the programme is over, leave the loading door ajar so that the
inside of the machine gets dry.
C
This is not a washing programme. It is a maintenance programme.
Do not run the programme when there is something in the machine. If you try to do so, the
machine detects that there is load inside and aborts the programme.
4.6.7 Specal programmes
For specific applications, select any of the following programmes.
• Rinse
Use when you want to rinse or starch separately.
• Spin+Drain
You can use this function to remove the water on the garment of drain the water in the
machine.
Before selecting this programme, select the desired spin speed and press Start / Pause
button. First, the machine will drain the water inside of it. Then, it will spin the laundry
with the set spin speed and drain the water coming out of them.
If you wish to drain only the water without spinning your laundry, select the Pump+Spin
programme and then select the No Spin function with the help of Spin Speed Adjustment
button. Press Start / Pause button.
C
Use a lower spin speed for delicate laundries.
4.6.8 Speed selecton
Whenever a new programme is selected, the recommended spin speed of the selected
programme is displayed on the spin speed indicator.
To decrease the spin speed, press the Spin Speed Adjustment button. Spin speed
decreases gradually. Then, depending on the model of the product, "Rinse Hold" and "No
Spin" options appear on the display. When "No Spin" is selected, the rinse level indicator
lights will not turn on.
Rinse hold
If you are not going to unload your clothes immediately after the programme completes,
you can use rinse hold function to keep your laundry in the final rinsing water in order to
prevent them from getting wrinkled when there is no water in the machine. Press Start
/ Pause button after this process if you want to drain the water without spinning your
laundry. Programme will resume and complete after draining the water.
If you want to spin the laundry held in water, adjust the Spin Speed and press Start / Pause
button.
The programme will resume. Water is drained, laundry is spun and the programme is
completed.
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C
If the programme has not reached the spinning step, you can change the speed without
switching the machine to Pause mode.
4.6.9 Delayed Start
With the Delayed Start function the startup of the programme may be delayed up to 3, 6
or 9 hours.
C
Do not use liquid detergents when you set Delayed Start! There is the risk of staining of the
clothes.
1. Open the loading door, place the laundry and put detergent, etc.
2. Select a washing programme and spin speed.
3. Set the desired time by pressing the Delayed Start button. When the button is pressed
once, 3 hours delayed start is selected. When the same button is pressed again, 6 hours
delay is selected, and when it is pressed for the third time, 9 hours delayed start is
selected. If you press the Delayed Start button once again, Delayed Start function will be
canceled.
4. Press Start / Pause button. Previous delayed start time light turns off and next delayed
start time light turns on after every 3 hours.
5. At the end of the countdown, all delayed start lights will turn off and the selected
programme will start.
C
You can switch the machine to pause mode and add laundry during the delayed start period.
Changing the delayed start period
If you want to change the time during countdown, you will need to cancel the programme
and set the delay time again.
Canceling the Delayed Start function
If you want to cancel the delayed start countdown and start the programme immediately:
1. Turn the Programme Selection knob to any programme. Thus, Delayed Start function
will be canceled. The End/Cancel light flashes continuously.
2. Then, select the programme you want to run again.
3. Press Start / Pause button to start the programme.
4.6.10 Startng the programme
1. Press Start / Pause button to start the programme.
2. Programme follow-up light showing the startup of the programme will turn on.
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4.6.11 Chld Lock
Use Child Lock function to prevent children from tampering with the machine. Thus you
can avoid any changes in a running programme.
C
If the Programme Selection knob is rotated when the child lock is active, "Child Lock Enabled
LED" will flash 3 times. The Child Lock does not allow any change in the programmes or the
selected speed.
Even if another programme is selected with the Programme Selection knob while the Child
Lock is active, previously selected programme will continue running.
When the Child Lock is active and the machine is running, you can switch the machine to
Pause mode without deactivating the Child Lock by turning the Programme Selection knob to
On / Off position. When you turn the Programme Selection knob afterwards, the programme
will resume.
To activate the Child Lock:
Press and hold Speed and Delayed Start buttons for 3 seconds. While you are holding for
3 seconds, the "Child Lock Enabled LED" will flash. You can release the buttons when the
LEDs become permanently on.
To deactivate the Child Lock:
Press and hold Speed and Delayed Start buttons for 3 seconds while any programme is
running. While you are holding for 3 seconds, the "Child Lock Enabled LED" will flash. You
can release the buttons when the LED turns off completely.
C
In addition to the method above, to deactivate the Child Lock, switch the Programme
Selection knob to On / Off position when no programme is running, and select another
programme.
Child Lock is not deactivated after power failures or when the machine is unplugged.
4.6.12 Progress of programme
Progress of a running programme can be followed from the Programme Follow-up
indicator. At the beginning of every programme step, the relevant indicator light will turn
on and light of the completed step will turn off.
You can change the speed settings without stopping the programme flow while the
programme is running. To do this, the change you are going to make must be in a step after
the running programme step. If the change is not compatible, relevant lights will flash for 3
times.
C
If the machine does not proceed to the spinning step, the Rinse Hold function might be
active or the automatic unbalanced load detection system might be activated due to the
unbalanced distribution of the laundry in the machine.
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4.6.13 Loadng door lock
There is a locking system on the loading door of the machine that prevents opening of the
loading door in cases when the water level is unsuitable.
Loading door light will start flashing when the machine is switched to Pause mode. The
machine checks the level of the water inside. If the level is suitable, the Loading Door light
turns off and the loading door can be opened within 1-2 minutes.
If the level is unsuitable, the Loading Door light remains on and the loading door cannot be
opened. If you are obliged to open the Loading Door while the Loading Door light is on, you
must cancel the current programme. See. "Cancelling the programme"
4.6.14 Changng the selectons after programme has started
Switching the machine to pause mode
Press the Start / Pause button to switch the machine to pause mode while a programme
is running. The light of the step which the machine is in starts flashing in the Programme
Follow-up indicator to show that the machine has been switched to the pause mode.
Additionally, when the loading door is openable, the Loading Door light turns off
completely.
Changing the speed settings
You can change the speed settings of the programme that is currently running. See "Speed
selection".
C
If no change is allowed, the relevant light will flash 3 times.
Adding or taking out laundry
You can load/unload laundry when a programme is running if the water level is appropriate
to open the door. To do this:
1. Press Start / Pause button to switch the machine to pause mode. The programme
follow-up light of the relevant step during which the machine was switched into the
pause mode will flash.
2. Wait until the Loading Door can be opened.
3. Open the Loading Door and add or take out the laundry.
4. Close the Loading Door.
5. Make changes in speed settings, if necessary.
6. Press Start / Pause button to start the machine.
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4.6.15 Cancellng the programme
To cancel the programme, turn the Programme Selection knob to select another
programme. Previous programme will be cancelled. End / Cancel light will flash
continuously to notify that the programme has been canceled.
Your machine will end the programme when you turn the Programme Selection knob;
however, it does not drain the water inside. When you select and start a new programme,
the newly selected programme will start depending on the step the previous programme
was canceled in. For example, it may take in additional water or continue to wash with the
water inside.
C
Some programmes may start by discharging the water inside the machine. Depending on the
step where the programme was canceled in, you may have to put detergent and softener
again for the programme you have selected anew.
4.6.16 End of programme
When the programme ends, "End" LED becomes on at the Programme Follow-up indicator.
1. Wait until the "Door Lock Enabled LED" goes off completely.
2. To switch off the machine, turn the Programme Selection Knob to On/Off position.
3. Take out your laundry and close the loading door. Your machine is ready for the next
washing cycle.
4.6.17 Your machne features "Pause Mode".
After you switch on your machine with the programme selection button (by switching the
button to a different position than the On/Off position), if no programme is started or no
other procedure is performed in the selection step or no action is taken within approx. 2
minutes after the selected programme ends, your machine will switch to energy saving
mode automatically. The brightness of the indicator lights will decrease. Also, if your
product has a display that shows programme time, this display will be completely turned
off. If you turn the Programme Selection knob or touch any button, lights and display will
switch back to previous condition. The selections which you make when exiting from the
energy efficiency may change. Please check the correctness of your selections before
starting the programme. If necessary, please make your settings again. This is not an error.
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4.7 Maintenance and cleaning
Service life of product extends and frequently experienced problems will be reduced if it is
cleaned at regular intervals.
4.7.1 Cleanng the detergent drawer
Clean the detergent drawer at regular intervals (every
4-5 washing cycles) as shown below in order to prevent
accumulation of powder detergent in time.
If more than normal amount of water and softener mixture
starts to gather in the softener compartment, the siphon
must be cleaned.
1 Press the indicated point on the siphon in the softener compartment and pull the
drawer towards you until the compartment is removed from the machine.
2 Lift the rear part of the siphon to remove it as illustrated.
3 Wash the detergent drawer and the siphon with plenty of lukewarm water in a
washbasin. In order to prevent the residues to contact your skin, clean it with an
appropriate brush by wearing a pair of gloves.
3 Insert the drawer back into its place after cleaning and make sure that it is seated
well.
4.7.2 Cleanng the loadng door and the drum
For products with drum cleaning programme, please see Operating the product -
Programmes.
C
Repeat Drum Cleaning process in every 2 months.
Use an anti-limescale suitable for washing machines.
After every wash make sure that no foreign substance is
left in the drum.
If the holes on the door bellow shown in the figure are
blocked, open the holes using a toothpick.
Foreign metal substances will cause rust stains in the drum.
Clean the stains on the drum surface by using cleaning
agents for stainless steel.
Never use steel wool or wire wool. These will damage the
painted, chromated and plastic surfaces.
4.7.3 Cleanng the body and control panel
Wipe the body of the product with soapy water or non-corrosive mild gel detergents as
necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the control panel.
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4.7.4 Cleanng the water ntake flters
There is a filter at the end of each water intake valve at the rear of the product and also
at the end of each water intake hose where they are connected to the tap. These filters
prevent foreign substances and dirt in the water to enter the product. Filters should be
cleaned as they do get dirty.
1. Close the taps.
2. Remove the nuts of the water intake hoses to access the filters on the water intake
valves. Clean them with an appropriate brush. If the filters are too dirty, remove them
from their places with a pliers and clean in this way.
3. Take out the filters on the flat ends of the water intake hoses together with the
gaskets and clean thoroughly under running water.
4. Replace the seals and filters carefully and tighten their nuts by hand.
4.7.5 Dranng remanng water and cleanng the pump flter
The filter system in your product prevents solid items such as buttons, coins and fabric
fibres clogging the pump impeller during discharge of washing water. Thus, the water will
be discharged without any problem and the service life of the pump will extend.
If the product fails to drain water inside it, the pump filter is clogged. Filter must be
cleaned whenever it is clogged or every 3 months. Water must be drained off first to clean
the pump filter.
In addition, prior to transporting the product (e.g., when moving to another house) water
should be drained completely.
ACAUTION:
Foreign substances left in the pump filter may damage your product or may
cause noise problem.
CAUTION:
In regions where freezing is possible, the supply tap must be closed, system
hose must be removed and the water inside the product must be drained when the product
is not in use.
CAUTION:
After each use, turn off the water tap to which the mains hose is connected.
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In order to clean the drty flter and dscharge the water:
1 Unplug the product to cut off the supply power.
ACAUTION:
Temperature of the water inside the product may rise up to 90 ºC. To avoid the
burning risk, clean the filter after the water inside the product is cooled down.
2. Open the filter cover.
3 Follow the below procedures in order to drain water.
If the product has an emergency water dranng hose, n order to dran the water:
a Pull the emergency draining hose out from its seat
b Place a large container at the end of the hose. Drain the water into the container by
pulling out the plug at the end of the hose. When the container is full, block the inlet
of the hose by replacing the plug. After the container is emptied, repeat the above
procedure to drain the water in the product completely.
c When draining of water is finished, close the end by the plug again and fix the hose in
its place.
d Turn and remove the pump filter.
4.Clean any residues inside the filter as well as fibres, if any, around the pump impeller
region.
5. Replace the filter.
6. If the filter cap is composed of two pieces, close the filter cap by pressing on the tab. If
it is one piece, seat the tabs in the lower part into their places first, and then press the
upper part to close.
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5
Troubleshooting
Problem Reason Soluton
Program does not start after
closing the door.
Start / Pause / Cancel button was not pressed. • *Press the Start / Pause / Cancel
button.
It may be dffcult to close the loadng door n case
of excessve loadng.
• Reduce the amount of laundry and
make sure that the loadng door s
closed properly.
Programme cannot be
started or selected.
Washng machne has swtched to self protecton
mode due to a supply problem (lne voltage, water
pressure, etc.).
• To cancel the programme, turn
the Programme Selecton knob to
select another programme. Prevous
programme wll be canceled. (See
“Cancellng the programme”)
Water in the machine. Some water mght have remaned n the product
due to the qualty control processes n the
producton.
• Ths s not a falure; water s not
harmful to the machne.
The machine enters standby
mode after the programme
starts or it does not take in
water.
Tap s turned off. • Turn on the taps.
Water nlet hose s bent. • Flatten the hose.
Water nlet flter s clogged. • Clean the flter.
Loadng door may be open. • Close the door.
The water connecton may be wrong or water may
be cut off (When the water s cut off, washng or
rnsng LEDs flash).
• Check the water connecton. If the
water s cut off, press the Start/Pause
key after the water has been suppled
agan to resume the operaton from
standby mode.
Machine does not drain
water.
Water dran hose mght be clogged or twsted. • Clean or flatten the hose.
Pump flter s clogged. • Clean the pump flter.
Machine vibrates or makes
noise.
Machne mght be standng unbalanced. • Adjust the feet to level the machne.
A hard substance mght have entered nto the
pump flter.
• Clean the pump flter.
Transportaton safety bolts are not removed. • Remove the transportaton safety
bolts.
Laundry quantty n the machne mght be too
lttle.
• Add more laundry to the machne.
Machne mght be overloaded wth laundry. • Take out some of the laundry from
the machne or dstrbute the load by
hand to balance t homogenously n
the machne.
Machne mght be leanng on a rgd tem. • Make sure that the machne s not
leanng on anythng.
There is water leaking from
the bottom of the washing
machine.
Water dran hose mght be clogged or twsted. • Clean or flatten the hose.
Pump flter s clogged. • Clean the pump flter.
Machine stopped shortly
after the programme
started.
Machne mght have stopped temporarly due to
low voltage.
• It wll resume runnng when the
voltage restores to the normal level.
Machine directly discharges
the water it takes in.
Dranng hose mght not be at adequate heght. • Connect the water dranng hose as
descrbed n the operaton manual.
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Problem Reason Soluton
No water can be seen in the
machine during washing.
The water level s not vsble from outsde of the
washng machne.
• Ths s not a falure.
Loading door cannot be
opened.
Door lock s actvated because of the water level
n the machne.
• Dran the water by runnng the Pump
or Spn programme.
Machne s heatng up the water or t s at the
spnnng cycle.
• Wat untl the programme completes.
Chld lock s engaged. Door lock wll be deactvated
a couple of mnutes after the programme has
come to an end.
• Wat for a couple of mnutes for
deactvaton of the door lock.
Loadng door may be stuck because of the
pressure t s subjected to.
• Grab the handle and push and pull the
loadng door to release and open t.
Washing takes longer
time than specified in the
manual.(*)
Water pressure s low. • Machne wats untl takng n adequate
amount of water to prevent poor
washng qualty due to the decreased
amount of water. Therefore, the
washng tme extends.
Voltage mght be low. • Washng tme s prolonged to avod
poor washng results when the supply
voltage s low.
Input temperature of water mght be low. • Requred tme to heat up the water
extends n cold seasons. Also, washng
tme can be lengthened to avod poor
washng results.
Number of rnses and/or amount of rnse water
mght have ncreased.
• Machne ncreases the amount of
rnse water when good rnsng s
needed and adds an extra rnsng step
f necessary.
Excessve foam mght have occurred and
automatc foam absorpton system mght have
been actvated due to too much detergent usage.
• Use recommended amount of
detergent.
Programme time does not
countdown. (On models with
display) (*)
Tmer may stop durng water ntake. • Tmer ndcator wll not countdown
untl the machne takes n adequate
amount of water. The machne wll
wat untl there s suffcent amount
of water to avod poor washng results
due to lack of water. Tmer ndcator
wll resume countdown after ths.
Tmer may stop durng heatng step. • Tmer ndcator wll not countdown
untl the machne reaches the
selected temperature.
Tmer may stop durng spnnng step. • Automatc unbalanced load detecton
system mght be actvated due to the
unbalanced dstrbuton of the laundry
n the drum.
Programme time does not
countdown. (*)
There mght be unbalanced load n the machne. • Automatc unbalanced load detecton
system mght be actvated due to the
unbalanced dstrbuton of the laundry
n the drum.
37 / EN
Washng Machne / User’s Manual
Problem Reason Soluton
Machine does not switch to
spinning step. (*)
There mght be unbalanced load n the machne. • Automatc unbalanced load detecton
system mght be actvated due to the
unbalanced dstrbuton of the laundry
n the drum.
The machne wll not spn f water s not draned
completely.
• Check the flter and the dranng hose.
Excessve foam mght have occurred and
automatc foam absorpton system mght have
been actvated due to too much detergent usage.
• Use recommended amount of
detergent.
Washing performance is
poor: Laundry turns gray.
(**)
Insuffcent amount of detergent has been used
over a long perod of tme.
• Use the recommended amount of
detergent approprate for water
hardness and the laundry.
Washng was made at low temperatures for a
long tme.
• Select the proper temperature for the
laundry to be washed.
Insuffcent amount of detergent s used wth
hard water.
• Usng nsuffcent amount of
detergent wth hard water causes the
sol to stck on the cloth and ths turns
the cloth nto gray n tme. It s dffcult
to elmnate grayng once t happens.
Use the recommended amount of
detergent approprate for water
hardness and the laundry.
Too much detergent s used. • Use the recommended amount of
detergent approprate for water
hardness and the laundry.
Washing performance is
poor: Stains persist or the
laundry is not whitened. (**)
Insuffcent amount of detergent s used. • Use the recommended amount of
detergent approprate for water
hardness and the laundry.
Excessve laundry was loaded n. • Do not load the machne n excess.
Load wth amounts recommended
n the "Programme and consumpton
table".
Wrong programme and temperature were
selected.
• Select the proper programme and
temperature for the laundry to be
washed.
Wrong type of detergent s used. • Use orgnal detergent approprate for
the machne.
Too much detergent s used. • Put the detergent n the correct
compartment. Do not mx the
bleachng agent and the detergent
wth each other.
Washing performance is
poor: Oily stains appeared
on the laundry. (**)
Regular drum cleanng s not appled. • Clean the drum regularly. For ths,
please see 4.7.2.
Washing performance
is poor: Clothes smell
unpleasantly. (**)
Odours and bactera layers are formed on the
drum as a result of contnuous washng at lower
temperatures and/or n short programmes.
• Leave the detergent drawer as well
as the loadng door of the machne
ajar after each washng. Thus, a humd
envronment favorable for bactera
cannot occur n the machne.
38 / EN
Washng Machne / User’s Manual
Problem Reason Soluton
Colour of the clothes faded.
(**)
Excessve laundry was loaded n. • Do not load the machne n excess.
Detergent n use s damp. • Keep detergents closed n an
envronment free of humdty and
do not expose them to excessve
temperatures.
A hgher temperature s selected. • Select the proper programme and
temperature accordng to the type
and solng degree of the laundry.
It does not rinse well. The amount, brand and storage condtons of the
detergent used are napproprate.
• Use a detergent approprate for
the washng machne and your
laundry. Keep detergents closed n
an envronment free of humdty and
do not expose them to excessve
temperatures.
Detergent s put n the wrong compartment. • If detergent s put n the prewash
compartment although prewash cycle
s not selected, machne can take ths
detergent durng rnsng or softener
step. Put the detergent n the correct
compartment.
Pump flter s clogged. • Check the flter.
Dran hose s folded. • Check the dran hose.
Laundry became stiff after
washing. (**)
Insuffcent amount of detergent s used. • Usng nsuffcent amount of
detergent for the water hardness
can cause the laundry to become
stff n tme. Use approprate amount
of detergent accordng to the water
hardness.
Detergent s put n the wrong compartment. • If detergent s put n the prewash
compartment although prewash cycle
s not selected, machne can take ths
detergent durng rnsng or softener
step. Put the detergent n the correct
compartment.
Detergent mght be mxed wth the softener. • Do not mx the softener wth
detergent. Wash and clean the
dspenser wth hot water.
Laundry does not smell like
the softener. (**)
Detergent s put n the wrong compartment. • If detergent s put n the prewash
compartment although prewash cycle
s not selected, machne can take ths
detergent durng rnsng or softener
step. Wash and clean the dspenser
wth hot water. Put the detergent n
the correct compartment.
Detergent mght be mxed wth the softener. • Do not mx the softener wth
detergent. Wash and clean the
dspenser wth hot water.
39 / EN
Washng Machne / User’s Manual
Problem Reason Soluton
Detergent residue in the
detergent drawer. (**)
Detergent s put n wet drawer. • Dry the detergent drawer before
puttng n detergent.
Detergent has gotten damp. • Keep detergents closed n an
envronment free of humdty and
do not expose them to excessve
temperatures.
Water pressure s low. • Check the water pressure.
The detergent n the man wash compartment got
wet whle takng n the prewash water. Holes of
the detergent compartment are blocked.
• Check the holes and clean f they are
clogged.
There s a problem wth the detergent drawer
valves.
• Call the Authorzed Servce Agent.
Detergent mght be mxed wth the softener. • Do not mx the softener wth
detergent. Wash and clean the
dspenser wth hot water.
Regular drum cleanng s not appled. • Clean the drum regularly. For ths,
please see 4.7.2.
Too much foam forms in the
machine. (**)
Improper detergents for the washng machne are
beng used.
• Use detergents approprate for the
washng machne.
Excessve amount of detergent s used. • Use only suffcent amount of
detergent.
Detergent was stored under mproper condtons. • Store detergent n a closed and dry
locaton. Do not store n excessvely
hot places.
Some meshed laundry such as tulle may foam too
much because of ther texture.
• Use smaller amounts of detergent for
ths type of tem.
Detergent s put n the wrong compartment. • Put the detergent n the correct
compartment.
Softener s beng taken early. • There may be problem n the valves
or n the detergent dspenser. Call the
Authorzed Servce Agent.
Foam is overflowing from
the detergent drawer.
Too much detergent s used. • Mx 1 tablespoonful softener and
½ l water and pour nto the man
wash compartment of the detergent
drawer.
• Put detergent nto the machne
sutable for the programmes and
maxmum loads ndcated n the
“Programme and consumpton table”.
When you use addtonal chemcals
(stan removers, bleachs and etc),
reduce the amount of detergent.
Laundry remains wet at the
end of the programme. (*)
Excessve foam mght have occurred and
automatc foam absorpton system mght have
been actvated due to too much detergent usage.
• Use recommended amount of
detergent.
(*) Machine does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent
any damage to the machine and to its surrounding environment. Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean the drum regularly. See 4.7.2
ACAUTION:
If you cannot eliminate the problem although you follow the instructions in this
section, consult your dealer or the Authorized Service Agent. Never try to repair a nonfunctional
product yourself.
40 / EN
Washng Machne / User’s Manual
Service
This product was manufactured using the latest technology in environmentally friendly conditions.
Please keep your purchase receipt or other proof of purchase in a safe place; you will need
to have it should the product require attention under guarantee.
You should also complete the details below; it will help us assist you when requesting
service. (The model number is printed on the Instruction Booklet and the serial number is
printed on the Rating Label affixed to the appliance)
Model No:
Serial No:
Retailer:
Date of purchase:
For service under guarantee simply telephone the appropriate number below
UK Mainland & Northern Ireland
Fridges & Freezers 0345 600 4903 or 0845 600 4903
Electric Cookers 0345 600 4902 or 0845 600 4902
Gas & Dual Fuel Cookers 0345 600 4905 or 0845 600 4905
Washing Machines & Tumble Dryers
0345 600 4906 or 0845 600 4906
Republic of Ireland
All Refrigeration, 01 862 3411
All Cookers
Washing Machines & Dishwashers
Before requesting service please check the trouble-shooting guide in the Operating
Instructions as a charge may be levied where no fault is found even though your product
may still be under guarantee.
Service once the manufacturers guarantee has expired.
If you have purchased an extended guarantee please refer to the instructions contained
within the extended guarantee agreement document. Otherwise please call the
appropriate number above where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please contact the Beko Customer
Help-Line.
Tel: 0845 600 4911
e-mail:service@beko.co.uk
www.beko.com
Guarantee
Washing Machine
Washing Machine
User’s Manual
Your new Beko product is guaranteed against the cost of breakdown repairs for twelve months
from the date of the original purchase.
What is covered?
• Repairs necessary as a result of faulty materials, defective components or
manufacturing defect.
• The cost of functional replacement parts, but excluding consumable items.
• The labour costs of a Beko approved repairer to carry out the repair.
What is not covered?
• Transit, delivery or accidental damage or misuse and abuse.
• Cabinet or appearance parts, including knobs, flaps, handles or container lids.
• Accessories or consumable items including but not limited to, ice trays, scrapers,
cutlery baskets, filters and light bulbs.
• Repairs required as a result of unauthorised repair or inexpert installation that fails
to meet the requirements contained in the user instruction book.
• Repairs to products used on commercial or non-residential household premises.
• Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is often
included within your household contents insurance policy, or may be available
separately from your retailer).
Important notes.
• Your Beko product is designed and built for domestic household use only.
• The guarantee will be void if the product is installed or used in commercial or non-
residential domestic household premises.
• The product must be correctly installed, located and operated in accordance with the
instructions contained in the User Instructions Booklet provided.
• Professional installation by a qualified Electrical Domestic Appliance Installer is
recommended for all Washing Machines, Dishwashers and Electric Cookers
• Gas Cookers must only be installed by a Gas Safe (or BORD GAIS) registered Gas
Installer.
• The guarantee is given only within the boundaries of the United Kingdom and the
Republic of Ireland.
• The guarantee is applicable only to new products and is not transferable if the
product is resold.
• Beko disclaims any liability for incidental or consequential damages.
• The guarantee does not in anyway diminish your statutory or legal rights.
Should you experience any difficulty in obtaining service please contact the Beko Customer
Help-Line.
Tel: 0845 600 4911
e-mail:service@beko.co.uk