Beko WTG641M3S User Manual
Displayed below is the user manual for WTG641M3S by Beko which is a product in the Washing Machines category. This manual has pages.
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2820527824_EN/ 16-09-19.(9:58)
Washing Machine
User Manual
WTG641M3B WTG641M3W
EN
Document Number=
Please read these instructions first before using your appliance
Dear Customer,
Thank you for choosing a Beko appliance.
Please take some time to read this user manual before using your appliance, to ensure you
know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the appliance is correctly
connected and fitted prior to use.
Please write your product model and serial number on the last page of this user manual, and
store in a safe location close to the appliance for easy future reference.
This user manual may also be applicable for several other models. Differences between
models will be listed.
If you have any questions or concerns, please call our contact centre or find help and
information online at www.beko.co.uk .com
Explanation of symbols used throughout this User Manual
C• Important information or
useful hints about usage.
A• Warning for hazardous
situations with regard
to life and property.
B• Warning for electric shock.
• Recyclable materials.
Do not dispose of the packaging materials together with domestic or other wastes. Take them
to the packaging material collection points designated by the local authorities.
This product was manufactured using the latest technology in environmentally friendly conditions.
1 General safety instructions
• While there is still water inside
the product, never open the
loading door or remove the filter.
Otherwise, risk of flooding and
injury from hot water will occur.
• Do not force open the locked
loading door. Door can be
opened a few minutes after the
washing cycle ends. In case
of forcing the loading door to
open, the door and the lock
mechanism may get damaged.
• Use detergents, softeners
and supplements suitable for
automatic washing machines
only.
• Follow the instructions on
the label of textiles and the
detergent package.
1.2 Hot surface safety
A
CAUTION!
• While washing the laundry
at high temperatures, the
loading door glass will get hot.
Considering this fact, during
washing operation keep the
children away from the loading
door of the product to prevent
them touching it.
This section includes security
instructions which may help prevent
the injuries and material damage risks.
All kinds of warranties shall be invalid if
these instructions are not observed.
1.1 Lfe and property safety
A
CAUTION!
• Never place the product on a
carpet-covered floor. Electrical
parts will get overheated since
air cannot circulate from under
the device. This will cause
problems with your product.
• Unplug the product if it is not in
use.
• Always have the installation and
repairing procedures carried
out by the Authorised Service
Agent. The manufacturer shall
not be held liable for damages
that may arise from procedures
carried out by unauthorised
persons.
• The water supply and
draining hoses must be
securely fastened and remain
undamaged. Otherwise, water
leak may occur.
4 / EN Washing Machine / User’s Manual
1.3 Chldren’s safety
A
CAUTION!
• This product can be used by
the children who are at the
age of 8 and over and the
people whose physical, sensory
or mental skills are not fully
developed or who do not have
necessary required experience
and knowledge as long as they
are supervised or trained about
the safe use of the product and
its risks. Children should not
play with the device. Cleaning
and maintenance works should
not be performed by children
unless they are supervised by
someone. Children of less than
3 years should be kept away
unless continuously supervised.
A
CAUTION!
• Packaging materials may be
dangerous for the children.
Keep packaging materials in a
safe place away from reach of
the children.
• Electrical products are
dangerous for the children.
Keep the children away from
the product when it is in use.
Do not allow them to play
with the product. Use child
lock to prevent children from
intervening with the product.
A
CAUTION!
• Do not forget to close the
loading door when leaving the
room where the product is
located.
• Store all detergents and
additives in a safe place away
from the reach of the children
by closing the cover of the
detergent container or sealing
the detergent package.
1.4 Electrcal safety
B
DANGER!
• If the product has a failure, it
should not be operated unless
it is repaired by the Authorised
Service Agent. Risk of electric
shock!
• This product is designed to
resume operating in the event
of powering on after a power
interruption. If you wish to
cancel the programme, see
“Cancelling the programme”
section.
5 / EN Washing Machine / User’s Manual
B
DANGER!
• Plug the product into a
grounded outlet protected by
a 16 A fuse. Do not neglect to
have the grounding installation
made by a qualified electrician.
Our company shall not be
liable for any damages that
will arise when the product
is used without grounding
in accordance with the local
regulations.
B
DANGER!
• Do not wash the product by
spraying or pouring water onto
it! Risk of electric shock!
• Never touch the power cable
plug with wet hands! Do not
grab the power cord to unplug
the machine, always unplug it
by holding the socket with one
hand, and pulling the plug with
the other hand.
• Product should be unplugged
during installation, maintenance,
cleaning and repair procedures.
B
DANGER!
• If the power cable is damaged,
it must be replaced by the
manufacturer, after sales service
or a similarly qualified person
(preferably an electrician) or
someone designated by the
importer in order to avoid
possible risks.
2. Important instructions for
environment
2.1 Compliance with WEEE Directive
This product complies with EU
WEEE Directive (2012/19/EU).
This product bears a classification
symbol for waste electrical and
electronic equipment (WEEE).
This product has been manufactured with
high quality parts and materials which can
be reused and are suitable for recycling. Do
not dispose of the waste product with normal
domestic and other wastes at the end of its
service life. Take it to the collection center
for the recycling of electrical and electronic
equipment. Please consult your local
authorities to learn about these collection
centers.
Compliance with RoHS Directive:
The product you have purchased complies
with EU RoHS Directive (2011/65/EU). It
does not contain harmful and prohibited
materials specified in the Directive.
2.2 Package information
Packaging materials of the product are
manufactured from recyclable materials in
accordance with our National Environment
Regulations. Do not dispose of the
packaging materials together with the
domestic or other wastes. Take them to
the packaging material collection points
designated by the local authorities.
3.Intended use
• This product has been designed for domestic
use. It is not for commercial purposes or it
should not be used out of its intended use.
• The product must only be used
for washing and rinsing of laundry
that are marked accordingly.
• The manufacturer waives any responsibility
arisen from incorrect usage or transportation.
• The service life of your product is 10 years.
During this period, original spare parts will be
available to operate the appliance properly.
6 / EN Washing Machine / User’s Manual
4 Technical specifications
Height (cm) 84 84
Width (cm) 60 60
Depth (cm) 44 44
Net weight (±4 kg.) 57 57
Single Water inlet / Double Water inlet • / - • / -
• Available
Electrical input (V/Hz) 230 V / 50Hz 230 V / 50Hz
Total current (A) 10 10
Total power (W) 1550 1550
Main model code 9213 9213
Complying Commission Delegated Regulation (EU) No 1061/2010
Supplier name or trademark Beko Beko
Model name WTG641M3B WTG641M3W
7165241300 7146542300
Rated capacity (kg) 6 6
Energy efficiency class / Scale from A+++ (Highest Efficiency) to D (Lowest Efficiency) A+++ A+++
Annual Energy Consumption (kWh) (1) 152 152
Energy consumption of the standard 60°C cotton programme at full load (kWh) 0,760 0,760
Energy consumption of the standard 60°C cotton programme at partial load (kWh) 0,600 0,600
Energy consumption of the standard 40°C cotton programme at partial load (kWh) 0,600 0,600
Power consumption in ‘off-mode’ (W) 0,400 0,400
Power consumption in ‘left-on mode’ (W) 0,800 0,800
Annual Water Consumption (l) (2) 8799 8799
Spin-drying efficiency class / Scale from A (Highest Efficiency) to G (Lowest Efficiency) B B
Maximum spin speed (rpm) 1400 1400
Remaining moisture Content (%) 53 53
Standard cotton programme (3) Cotton Eco 60°C and 40°C
Programme time of the standard 60°C cotton programme at full load (min) 255 255
Programme time of the standard 60°C cotton programme at partial load (min) 210 210
Programme time of the standard 40°C cotton programme at partial load (min) 210 210
Duration of the left-on mode (min) N/A N/A
Airborne acoustical noise emissions washing/spinning (dB) 54/76 54/76
Built-in No No
(1) Energy Consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load, and the consumption of the low-power
modes. Actual energy consumption will depend on how the appliance is used.
(2) Water consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load. Actual water consumption will depend on how
the appliance is used.
(3) “Standard 60°C cotton programme” and the “standard 40°C cotton programme” are the standard washing programmes to which the information in the label and the fiche
relates and these programmes are suitable to clean normally soiled cotton laundry and that they are the most efficient programmes in terms of combined energy and water
consumption.
7 / EN Washing Machine / User’s Manual
4.1 Installation
• Apply to the nearest authorised service
agent for the installation of your product.
• Preparation of the location and electrical,
tap water and waste water installations at
the place of installation is under customer's
responsibility.
• Make sure that the water inlet and discharge
hoses as well as the power cable are not
folded, pinched or crushed while pushing
the product into its place after installation or
cleaning procedures.
• Make sure that the installation and electrical
connections of the product are performed
by authorised service. Manufacturer shall
not be held liable for damages that may
arise from procedures carried out by
unauthorised persons.
• Prior to installation, visually check if the
product has any defects on it. If so, do not
have it installed. Damaged products cause
risks for your safety.
4.1.1 Appropriate installation location
• Place the product on a hard and level floor.
Do not put it onto a carpet with high pile or
other similar surfaces.
• When the washing machine and dryer are
placed on top of each other, their total
weight –when loaded– amounts to 180 kg.
Place the product on a solid and flat floor
that has sufficient load carrying capacity!
• Do not place the product on the power cable.
• Do not install the product in the
environments where the temperature falls
below 0 ºC.
• Leaving a gap at the sides of the machine is
suggested to reduce vibration and noise
• On a graduated floor, do not place the
product next to the edge or on a platform.
• Do not place heat sources such as Hobs,
Irons, Ovens, etc. on the washing machine
and do not use them on the product.
4.1.2 Removing packaging reinforcement
Tilt the machine
backwards to remove the
packaging reinforcement.
Remove the packaging
reinforcement by pulling
the ribbon. Do not make
this operation alone by
yourself.
4.1.3 Removing the
transportation locks
1 Loosen all bolts with an appropriate wrench
until they turn freely.
2 Remove the transport safety bolts by
turning them slightly.
3 Insert the plastic covers in the bag
containing the user manual to the openings
on the rear panel.
A
CAUTION!
• Remove the transportation safety bolts
before operating the washing machine!
Otherwise, the product will be damaged.
C
INFORMATION
• Keep the transportation safety
bolts in a safe place to reuse when
the washing machine needs to
be moved again in the future.
• Install the transport safety bolts in reverse
order of the disassembly procedure.
• Never move the product without
the transportation safety bolts
properly fixed in place!
4.1.4 Connecting water supply
C
INFORMATION
• The water supply pressure required to
run the product is between 1 to 10 bars
(0.1 – 1 MPa). It is necessary to have
10 – 80 liters of water flowing from the
fully open tap in one minute to have your
machine run smoothly. Attach a pressure
reducing valve if water pressure is higher.
A
CAUTION!
• Models with a single water inlet should
not be connected to the hot water
tap. In such a case the laundry will get
damaged or the product will switch to
protection mode and will not operate.
• Do not use old or used water inlet
hoses on the new product. It may
cause stains on your laundry.
8 / EN Washing Machine / User’s Manual
1 Tighten the nuts of the hose by hand.
Never use a tool when tightening the nuts.
2
When hose connection is completed,
check whether there is leak problems at the
connection points by opening the taps fully. If
any leaks occur, turn off the tap remove the
nut. Retighten the nut carefully after checking
the seal. In order to prevent the water leaks
and resultant damages, keep the taps closed
when you do not use the product.
4.1.5 Connecting the drain
hose to the drain
• Attach the end of the drain hose directly to
waste water drain, lavatory or bathtub.
A
CAUTION!
• Your drain house will be flooded if the
hose comes out of its housing during
water discharge. Moreover, there is
risk of scalding due to high washing
temperatures! In order to prevent
such situations and make sure that
the machine performs water intake
and discharge processes without any
problem, fix the drain hose securely.
40 cm
100 cm
• Connect the drain hose to a minimum height
of 40 cm and a maximum height of 100 cm.
• In case the drain hose is elevated after laying
it on the floor level or close to the ground
(less than 40 cm above the ground), water
discharge becomes more difficult and the
laundry may come out excessively wet.
Therefore, follow the heights described in
the figure.
• To prevent the waste water to go back
into the machine again and to ensure easy
drainage, do not immerse the end of the
hose into the waste water or do not insert
it into the drain for more than 15 cm. If it is
too long, cut it short.
• The end of the hose should not be bent,
it should not be stepped on and the hose
must not be pinched between the drain and
the machine.
• If the length of the hose is too short, use
it by adding an original extension hose.
Length of the hose may not be longer than
3.2 m. To avoid water leak failures, the
connection between the extension hose and
the drain hose of the product must be fitted
well with an appropriate clamp as not to
come off and leak.
4.1.6 Adjusting the feet
A
CAUTION!
• In order to ensure that the product
operates more silently and vibration-
free, it must stand level and balanced
on its feet. Balance the machine by
adjusting the feet. Otherwise, the product
may move from its place and cause
crushing and vibration problems.
• Do not use any tools to loosen the lock
nuts. Otherwise, they will get damaged.
1 Loosen the lock nuts on the feet by hand.
2 Adjust the feet until the product stands in a
stable and balanced way.
3. Tighten all lock nuts by hand again.
9 / EN Washing Machine / User’s Manual
4.1.7 Electrical connection
Connect the product to a grounded outlet
protected by a 13 A fuse. Our company shall
not be liable for any damages that will arise
when the product is used without grounding in
accordance with the local regulations.
• Connection must comply with national
regulations.
• The wiring for the electrical outlet circuit
must be sufficient to meet the appliance
requirements. Use of a Groud Fault Circuit
Interrupter (GFCI) is recommended.
• Power cable plug must be within easy reach
after installation.
• If the current value of the fuse or breaker
in the house is less than 13 Amps, have a
qualified electrician install a 13 Amp fuse.
• The voltage specified in the “Technical
specifications” section must be equal to
your mains voltage.
• Do not make connections via extension
cables or multi-plugs.
A
CAUTION!
• Damaged power cables must be replaced
by the Authorised Service Agents.
Electrical requirements
Before you insert the plug into the wall socket
make sure that the voltage and the frequency
shown in the rating label corresponds to your
electricity supply.
We recommend that this appliance be
connected to the mains supply via a suitable
switched and fused socket in a readily
accessible position.
Should the mains lead of the appliance
become damaged or need replacing at any
time, it must be replaced by a special purpose
made mains lead which can only be obtained
from a Authorised Service Agent.
B
WARNING!
• This appliance must be earthed
If the fitted moulded plug is not suitable for
your socket, then the plug should be cut off
and an appropriate plug fitted.
Destroy the old plug, which is cut off as a
plug with a bared cord could cause a shock
hazard if inserted into a socket elsewhere in
the house.
The moulded plug on this appliance
incorporates a 13A fuse. Should the fuse need
to be replaced an ASTA approved BS1362
fuse of the same rating must be used. Do not
forget to refit the fuse cover. In the event of
losing the fuse cover, the plug must not be
used until a replacement fuse cover has been
fitted. Colour of the replacement fuse cover
must be the same colour as that visible on the
pin face of the plug. Fuse covers are available
from any good electrical store.
Important
Fitting a different plug
As the colours of the
wires in the mains
lead of this appliance
may not correspond
with the coloured
markings identifying
the terminals on your
plug, proceed as
follows:
1 Connect the green - yellow or green (earth)
wire to the terminal in the plug marked ‘E’
or with the symbol f or coloured green and
yellow or green.
2
Connect the blue (neutral) wire to the terminal
in the plug marked ‘N’ or coloured black.
3 Connect the brown (live) wire to the terminal
in the plug marked ‘L’ or coloured red.
With the alternative plugs a 13A fuse must be
fitted either in the plug or adaptor or in the main
fuse box. If in doubt contact a qualified electrician.
Transportation of the product
1. Unplug the product before transporting it.
2. Remove water drain and water supply
connections.
3. Drain all water that has remained in the
product.
10 / EN Washing Machine / User’s Manual
4. Install transportation safety bolts in the
reverse order of removal procedure.
C
INFORMATION!
• Never move the product without
the transportation safety bolts
properly fixed in place!
A
WARNING!
• Packaging materials are dangerous to
children. Keep packaging materials in a
safe place away from reach of the children.
4.1.8 Initial use
Before starting to
use the product
make sure that
the preparations
are made which
are in line with the
“Important Safety
and Environment Instructions” and the
instructions in the “Installation” section.
To prepare the product for washing laundry,
perform first operation in Drum Cleaning
programme. If this program is not available
in your machine, apply the method which is
described in the section 4.4.2.
C
INFORMATION
• Use an anti-limescale suitable
for the washing machines.
• Some water might have remained
in the product due to the quality
control processes in the production.
It is not harmful for the product.
4.2 Preparation
4.2.1 Sorting the laundry
* Sort laundry according to type of fabric,
color, and degree of soiling and allowable
water temperature.
* Always obey the instructions given on the
garment tags.
4.2.2 Preparing laundry for washing
• Laundry items with metal attachments such
as, underwired bras, belt buckles or metal
buttons will damage the machine. Remove
the metal pieces or wash the clothes by
putting them in a laundry bag or pillow case.
• Take out all substances in the pockets such as
coins, pens and paper clips, and turn pockets
inside out and brush. Such objects may
damage the product or cause noise problem.
• Put small size clothes such as infant's socks
and nylon stockings in a laundry bag or
pillow case.
• Place curtains in without compressing them.
Remove curtain attachment items.
• Fasten zippers, sew loose buttons and
mend rips and tears.
• Wash “machine washable” or “hand
washable” labeled products only with an
appropriate programme.
• Do not wash colours and whites together.
New, dark coloured cottons release a lot of
dye. Wash them separately.
•
Tough stains must be treated properly before
washing. If unsure, check with a dry cleaner.
• Only use the dyes / color changers and
descaling agents which are appropriate
to machine wash. Always follow the
instructions on the package.
• Wash trousers and delicate laundry turned
inside out.
• Keep laundry items made of Angora wool in
the freezer for a few hours before washing.
This will reduce pilling.
•
Laundry that are subjected to materials such
as flour, lime dust, milk powder, etc. intensely
must be shaken off before placing into the
machine. Such dusts and powders on the
laundry may build up on the inner parts of
the machine in time and can cause damage.
11 / EN Washing Machine / User’s Manual
4.2.3 Things to be done for energy saving
Following information will help you use the product
in an ecological and energy-efficient manner.
• Operate the product in the highest
capacity allowed by the programme you
have selected, but do not overload; see,
"Programme and consumption table". See,
“Programme and consumption table"
• Always follow the instructions on the
detergent packaging.
• Wash slightly soiled laundry at low temperatures.
• Use faster programmes for small quantities
of lightly soiled laundry.
•
Do not use prewash and high temperatures
for laundry that is not heavily soiled or stained.
• If you plan to dry your laundry in a dryer,
select the highest spin speed recommended
during washing process.
•
Do not use more detergent than the
recommended amount specified on its package.
4.2.4 Loading the laundry
1. Open the laundry cover.
2. Put the laundry items into the machine in a
loose manner.
3.
Push and close the loading cover until you
hear the locking sound. Ensure that no items
are caught in the door. The loading door is
locked while a programme is running. The
door can only be opened a while after the
programme comes to an end.
4.2.5 Correct load capacity
The maximum load capacity depends on the
type of laundry, the degree of soiling and the
washing programme desired.
Machine automatically adjusts the water amount
according to the weight of the laundry put inside it.
A
WARNING!
• Follow the information in the
“Programme and consumption table”.
When overloaded, machine’s washing
performance will drop. Moreover, noise
and vibration problems may occur.
4.2.6 Using detergent and softener
C
INFORMATION
• When using detergent, softener, starch, fabric
dye, bleacher and decolorant, descaling
agents; read the manufacturer’s instructions
written on the package and follow the dosages
specified. Use measuring cup if available.
1
3
2
The detergent drawer
is composed of three
compartments:
– (1) for prewash
– (2) for main wash
– (3) for softener
– ( ) in addition, there
is a siphon piece in the
softener compartment.
Detergent, softener and other cleaning agents
• Add detergent and softener before starting
the washing programme.
• While the washing cycle is in progress, do
not leave the detergent dispenser open!
• When using a programme without prewash,
do not put any detergent into the prewash
compartment (compartment nr. "1").
• In a programme with prewash, do not
put liquid detergent into the prewash
compartment (compartment nr. "1").
• Do not select a programme with prewash if
you are using a detergent bag or dispensing
ball. Place the detergent bag or the dispensing
ball directly among the laundry in the machine.
• If you are using liquid detergent, do
not forget to place the liquid detergent
container into the main wash compartment
(compartment number “2”).
Choosing the detergent type
Detergent type to be used depends on the
fabric type and color.
• Use different detergents for coloured and
white laundry.
• Wash your delicate clothes only with special
detergents (liquid detergent, wool shampoo,
etc.) used solely for delicate clothes.
• When washing dark coloured clothes and quilts,
it is recommended to use liquid detergent.
• Wash woolens with special detergent made
specifically for woolens.
A
CAUTION!
• Use only detergents manufactured
specifically for washing machines.
• Do not use soap powder.
Adjusting detergent amount
The amount of washing detergent to be used
depends on the amount of laundry, the degree
of soiling and water hardness.
12 / EN Washing Machine / User’s Manual
• Do not use amounts exceeding the dosage
quantities recommended on the detergent
package to avoid problems of excessive
foam, poor rinsing, financial savings and
finally, environmental protection.
• Use lesser detergent for small amounts or
lightly soiled clothes.
Using softeners
Pour the softener into the softener
compartment of the detergent drawer.
• Do not exceed the (>max<) level sign on the
softener compartment.
• If the softener has lost its fluidity, dilute it with
water before putting it in the detergent drawer.
Using liquid detergents
If the product contains a liquid detergent cup:
2
2
• Put the liquid detergent container into the
compartment no “2”.
• If the liquid detergent lost its fluidity, dilute it with
water before putting it into the detergent container.
If the product is equipped with a liquid
detergent part:
• When you want to use liquid detergent, pull
the apparatus towards yourself. The part
that falls down will serve as a barrier for the
liquid detergent.
• If required, clean the apparatus with water
when it is in place or by removing it.
• If you will use powder detergent, the
apparatus must be secured at top position.
If the product does not contain a liquid
detergent cup:
• Do not use liquid detergent for the prewash
in a programme with prewash.
• Liquid detergent stains your clothes when
used with Delayed Start function. If you are
going to use the Delayed Start function, do
not use liquid detergent.
Using gel and tablet detergent
•
If the gel detergent thickness is fluidal and
your machine does not contain a special liquid
detergent cup, put the gel detergent into the
main wash detergent compartment during
first water intake. If your machine contains a
liquid detergent cup, fill the detergent into this
cup before starting the programme.
• If the gel detergent thickness is not fluidal or
in the shape of capsule liquid tablet, put it
directly into the drum before washing.
• Put tablet detergents into the main wash
compartment (compartment nr. "2") or
directly into the drum before washing.
Using starch
• Put the liquid soda, powder soda or the
fabric dye into the softener compartment.
• Do not use softener and starch together in a
washing cycle.
• Wipe the inside of the machine with a damp
and clean cloth after using starch.
Using limescale remover
• When required, use limescale removers
manufactured specifically for washing
machines only.
Using bleaches
• Add the bleach at the beginning of the
washing cycle by selecting a prewash
program. Do not put detergent in the
prewash compartment. As an alternative
application, select a programme with extra
rinse and add the bleaching agent while the
machine is taking water from the
detergent
compartment during first rinsing step.
• Do not use bleaching agent and detergent
by mixing them. Use just a little amount
(approx. 50 ml) of bleaching agent and
rinse the clothes very well as it causes skin
irritation. Do not pour the bleach onto the
laundry and do not use it with the colored items.
• When using oxygen-based decolorant,
select a program which washes the laundry
at a low temperature.
• Oxygen-based decolorant can be used with
the detergent; however, if it is not at the
same consistence, first put detergent in the
compartment number “2” in the detergent
dispenser and wait for the machine to flush
the detergent when taking in water. While
the machine continues taking in water, add
decolorant in the same compartment.
13 / EN Washing Machine / User’s Manual
4.2.7 Tips for efficient washing
Clothes
Light Colours and
Whites Colours Black/Dark
Colours
Delicates/
Woolens/Silks
(Recommended temperature
range based on soiling level:
40-90 oC)
(Recommended temperature
range based on soiling level:
cold-40 oC)
(Recommended
temperature range
based on soiling
level: cold -40 oC)
(Recommended
temperature range
based on soiling
level: cold -30 oC)
Soiling Level
Heavily
Soiled
(difficult
stains such
as grass,
coffee, fruits
and blood.)
It may be necessary to pre-
treat the stains or perform
prewash. Powder and liquid
detergents recommended
for whites can be used at
dosages recommended
for heavily soiled clothes.
It is recommended to use
powder detergents to clean
clay and soil stains and the
stains that are sensitive to
bleaches.
Powder and liquid
detergents recommended
for colors can be used at
dosages recommended
for heavily soiled clothes.
It is recommended to use
powder detergents to clean
clay and soil stains and the
stains that are sensitive to
bleaches. Use detergents
without bleach.
Liquid detergents
suitable for colors
and dark colors can
be used at dosages
recommended
for heavily soiled
clothes.
Prefer liquid
detergents produced
for delicate clothes.
Woolen and silk
clothes must be
washed with special
woolen detergents.
Normally
Soiled
(For example,
stains caused
by body on
collars and
cuffs)
Powder and liquid
detergents recommended
for whites can be used at
dosages recommended for
normally soiled clothes.
Powder and liquid detergents
recommended for colors
can be used at dosages
recommended for normally
soiled clothes. Detergents
which do not contain bleach
should be used.
Liquid detergents
suitable for colors
and dark colors can
be used at dosages
recommended for
normally soiled
clothes.
Prefer liquid
detergents produced
for delicate clothes.
Woolen and silk
clothes must be
washed with special
woolen detergents.
Lightly
Soiled
(No visible
stains exist.)
Powder and liquid
detergents recommended
for whites can be used at
dosages recommended for
lightly soiled clothes.
Powder and liquid detergents
recommended for colors
can be used at dosages
recommended for lightly
soiled clothes. Detergents
which do not contain bleach
should be used.
Liquid detergents
suitable for colors
and dark colors can
be used at dosages
recommended
for lightly soiled
clothes.
Prefer liquid
detergents produced
for delicate clothes.
Woolen and silk
clothes must be
washed with special
woolen detergents.
4.2.8 Displayed Program Time
You can see the programme duration on the display of your machine while selecting a programme.
Depending on the amount of laundry you have loaded into your machine, foaming, unbalanced load
conditions, fluctuations in power supply, water pressure and program settings, the programme duration
is automatically adjusted while the programme is running.
SPECIAL CASE: At programme start of Cottons and Cotton Eco programmes, display shows
the duration of half load, which is the most common use case. After programme starts, in 20-25
minutes actual load is detected by the machine. And if the detected load is higher than half load;
washing program will be adjusted accordingly and program duration increased automatically.
You may follow this change on the display.
Indicative values for Synthetics programmes
Load (kg)
Water
Consumption (l)
Energy
Consumption
(kWh)
Programme
Duration (min) *
Remaining Moisture
Content (%) **
Remaining Moisture
Content (%) **
≤ 1000 rpm > 1000 rpm
Synthetics 60 2,5 62 1,15 105/140 45 40
Synthetics 40 2,5 60 0,70 105/140 45 40
* You can see the washing time of the programme you have selected on the display of the machine. It is normal that small
differences may occur between the time shown on the display and the real washing time.
** Remaining moisture content values may differ according to the selected spin speed.
14 / EN Washing Machine / User’s Manual
4.3 Operating the product
4.3.1 Control panel
1 - Programme Selection Knob (Uppermost
position On / Off)
2 - Display
3 - End Time Adjustment Button
4 - Programme Follow-up Indicator
5 - Start/Pause Button
6 - Auxiliary Function Button 3
7 - Auxiliary Function Button 2
8 - Auxiliary Function Button 1
9 - Spin Speed Adjustment Button
10 - Temperature Adjustment Button
Delicates
Synthetics
Anti Allergy Cottons
Daily Quick
Super Short
Mixed Fabrics
Spin+Drain
StainExpert
Shirts Cottons Eco
Rinse
Sports
Dark Care
Child
Lock 3’’
Drum
Clean 3’’
Hand Wash
Anti
Crease 3’’
Spin
AntiCrease+
Door Lock
Wash
End / Cancel
Down Wear
60°
1400
20°
90°
40°
30°
1200
800
600
Start/
Pause
Extra
Rinse
PrewashSpin Fast+
Temp.
˚C
1 2 3 4
57 68910
4.3.2 Preparing the machine
1. Make sure that the hoses are connected
tightly.
2. Plug in your machine.
3. Turn the tap on completely.
4. Place the laundry in the machine.
5. Add detergent and fabric softener.
4.3.4 Programme and consumption table
4.3.3 Programme selection and
tips for efficient washing
1. Select the programme suitable for the type,
quantity and soiling degree of the laundry
in accordance with the "Programme and
consumption table" and the temperature
table below.
2. Use the Programme Selection knob to
select the desired programme.
EN 2Auxiliary functions
Programme
Max. Load (kg)
Water
Consumption (l)
Energy
Consumption
(kWh)ww
Max. Speed***
Prewash
Fast+
Extra Rinse
AntiCrease+
Temperature
Cottons
90 6 80 2,15 1400 • • • • Cold-90
60 6 80 1,65 1400 • • • • Cold-90
40 6 77 1,00 1400 • • • • Cold-90
Cottons Eco
60** 6 46,0 0,760 1400 Cold-60
60** 3 35,5 0,600 1400 Cold-60
40** 3 35,5 0,600 1400 Cold-60
Synthetics 60 2,5 62 1,15 1200 • • • • Cold-60
40 2,5 60 0,70 1200 • • • • Cold-60
Daily Quick / Super Short
90 6 62 1,80 1400 •• • Cold-90
60 6 62 0,90 1400 •• • Cold-90
30 6 60 0,20 1400 •• • Cold-90
Daily Quick / Super Short + Fast+ 30 2 40 0,15 1400 •• • Cold-90
Mixed Fabrics 40 3 65 0,75 800 • • • Cold-40
Hand Wash 40 1,5 45 0,40 1200 • Cold-40
Delicates 30 2 48 0,65 800 • Cold-40
Down Wear 60 1,5 70 1,10 1000 • Cold-60
Sports 40 2,5 44 0,45 1200 •Cold-40
Dark Care 40 2 70 0,75 1200 • • * • Cold-40
StainExpert 60 5 68 1,50 1400 • •30 - 60
Shirts 60 2,5 55 1,10 800 • • • • Cold-60
Anti-Allergy 90 6 99 2,30 1400 * 20-90
Drum Clean 90 - 68 2,00 600 90
15 / EN Washing Machine / User’s Manual
• : Selectable
* : Automatically selected, cannot be cancelled.
** : Energy Label Programme (EN 60456 Ed.3)
***: If the maximum spin speed of the machine
is lower, you can select values up to the
maximum spin speed value.
- : See the programme description for
maximum load.
** "Cotton Eco 40°C and Cotton Eco
60°C are standard programmes."
These programmes are known as
"40°C cotton standard programme"
and "60°C cotton standard
programme" and indicated with
on the panel.
C
INFORMATION
• Water and power consumption may
vary subject to the changes in water
pressure, water hardness and water
temperature, ambient temperature,
type and amount of laundry, selection
of auxiliary functions and spin speed,
and changes in the mains voltage.
• When selecting a programme, you can
see the washing duration on the display of
your machine. Depending on the amount
of laundry you have loaded into the
machine, there might be a difference of 1
to 1.5 hours between the duration shown
on the display and the actual duration of
the washing programme. The duration
will be corrected automatically right after
the washing programme has started.
• The auxiliary functions in the table may vary
according to the model of your machine.
• Auxiliary function selection modes can be
changed by the manufacturing company.
Existing selection modes can be removed
or new selection modes can be added.
4.3.5 Main programmes
Depending on the type of fabric, use the
following main programmes.
• Cottons
You can wash your durable cotton laundry
(sheets, bedlinen, towels, bathrobes,
underwear etc.) in this programme. When you
press the quick wash function key, programme
duration becomes notably shorter but effective
washing is ensured thanks to intense washing
movements. If the quick wash function is
not selected, superior washing and rinsing
performance is ensured for your heavily soiled
laundry.
• Synthetics
You can use this programme to wash t-shirts,
syntetic/cotton mix fabrics etc. Programme
duration is notably shorter and efficient
washing performance is ensured. If the
quick wash function is not selected, superior
washing and rinsing performance is ensured
for your heavily soiled laundry.
• Hand Wash
Use this programme to wash your woolen/
delicate clothes. Select the appropriate
temperature complying with the tag of your
clothes. Your laundry will be washed with very
delicate movements to avoid any damage.
4.3.6 Additional programmes
For special cases, additional programmes are
available in the machine.
C
INFORMATION
• Additional programmes may differ
according to the model of the machine.
•
Cottons Eco
Use to wash your normally soiled, durable
cotton and linen laundry. Although it washes
longer than all other programmes, it provides
high energy and water savings. Actual
water temperature may be different from the
washing temperature stated. When washing
less amount of laundry (e.g. half the capacity
or less), duration of programme steps may
automatically become shorter. In this case,
energy and water consumption will decrease
more, providing a more economic wash.
• Anti Allergy
Use this programme for laundry that requires
an intense, long, anti-allergic and hygienic
washing cycle at high temperature. A high
level of hygiene is ensured thanks to the long
heating and additional rinsing step.
• The programme was tested by the "VDE"
institute while the temperature was 20°C,
and its efficiency in bacteria and mould
elimination was certified.
16 / EN Washing Machine / User’s Manual
• The programme has been tested by “The
British Allergy Foundation - Allergy UK”
while the temperature was 60°C, and its
efficiency in eliminating bacteria and mould,
as well as allergens, was certified.
Allergy UK is the trademark of the
British Allergy Foundation. The Seal
of Approval has been designed to
provide guidance to persons who
want information whether the
product significantly decreases the
amount of allergens in the environment it is
installed or whether it limits/reduces/eliminates the
allergens. Its purpose is to provide evidence that
the products have been tested scientifically or
reviewed to provide measurable results.
• Delicates
You can use this programme to wash delicate
laundry such as cotton/synthetic mix knitted
clothes or socks. Washing movements in this
programme are more delicate. Set the temperature
to 20 degrees or use the Cold Wash option for
clothes whose colour you wish to preserve.
•
Daily Quick / Super Short
Use this programme to wash your lightly soiled
cotton clothes in a short time. The programme
duration can be reduced down to 14 minutes
when the quick wash function is selected. When
the quick wash function is selected, maximum 2
(two) kg of laundry must be washed.
• Dark Care
Use this programme to preserve the colour
of your dark-coloured clothes and jeans. This
programme provides high efficiency in washing,
thanks to a special drum movement, even at low
temperatures. It is recommended to use liquid
detergent or woolen shampoo for dark coloured
laundry. Do not wash your delicate clothes that
contain wool etc. in this programme.
•
Mixed Fabrics
You can use this programme to wash cottons and
synthetics together without the need to sort them.
•
Shirts
Use this programme to wash shirts made
of cotton, synthetic and synthetic blended
fabrics together. This programme ensures
that your clothes wrinkle less. When the quick
wash function is selected, the Pre-treatment
algorithm is used.
• Apply the pre-treatment chemical directly
onto the clothes, or add it together with the
detergent when the machine starts to take
in water from the main wash compartment.
This way, it will take you much shorter to
get the performance you would normally get
with a regular washing cycle. Life of your
shirts will be longer.
• Sports
Use this programme to wash outdoor/sports
clothes that contain cotton/synthetic mix, as
well as waterproof cloths like gore-tex. This
programme washes your laundry delicately
thanks to its special turning movements.
• Down Wear
Use this programme to wash fibre duvets
that bear a "Machine-washable" tag. To avoid
damaging your machine or duvet, make sure that
the duvet is correctly loaded into the machine.
Remove the cover of your duvet before loading
the machine. Fold the duvet in two before
placing it into the machine. Make sure that the
duvet does not contact the bellow or glass.
C
INFORMATION
• Do not load the machine with more than
a double fibre duvet (200 x 200 cm).
• Do not wash your cotton duvets,
pillows etc. in the machine.
A
CAUTION!
• Do not use the washing machine to
wash materials other than carpets,
rugs etc. Otherwise, permanent
damage will occur to the machine.
17 / EN Washing Machine / User’s Manual
• StainExpert
Your washing machine has a special stain
programme ensuring that different types of
stains are removed in the most efficient way.
Use this programme only to use durable,
colourfast cottons. Do not wash delicate or
non-colourfast clothes in this programme.
You should check the tags of clothing before
washing (recommended for shirts, trousers,
shorts, t-shirts, baby clothes, pyjamas, aprons,
table cloths, bedding, duvet covers, sheets,
bath/brach towels, regular towels, socks, and
cotton underwear suitable for long washing
cycles at a high temperature). With the auto
stain programme, you can remove 24 types of
stains grouped into two categories according to
quick function selection. Here you can see the
stain groups based on quick function selection.
Below you will find the stain groups based on
the quick function.
When the quick function is selected:
Blood Fruit juice
Chocolate Ketchup
Pudding Red Wine
Egg Curry
Tea Jam
Coffee Coal
When the quick function is not selected:
Butter Food
Grass Mayonnaise
Mud Salad Dressing
Coke Make-up
Sweat Machine Oil
Collar Soil Baby food
• Select the stain programme.
• In the stain groups stated above, find the
type of stain you want to remove and select
the quick auxiliary function selection key to
select the relevant group.
• Carefully read the tag of the clothing and
make sure that the temperature and spin
speed selected are suitable.
4.3.7 Special programmes
For specific applications, select any of the
following programmes.
• Rinse
Use when you want to rinse or starch separately.
• Spin+Drain
Use this program to remove the water on the
clothe/in the machine.
Before selecting this programme, select the
desired spin speed and press Start/Pause
button. First, the machine will drain the water
inside of it. Then, it will spin the laundry at
the selected spin speed, and drain the water
coming off of the laundry.
If you only want to drain the water without
spinning the laundry, select the “Spin+Pump
programme, and use the Spin Speed
Adjustment button to select the No Spin
function. Press the Start/Pause button.
C
INFORMATION
• Use a lower spin speed for
delicate laundries.
4.3.8 Temperature selection
Whenever a new programme is selected, the
recommended temperature for the selected
programme appears on the temperature
indicator.
To decrease the temperature, press the
Temperature Adjustment button. Temperature
will decrease gradually. When the cold level is
selected, temperature level lights will not be on.
C
INFORMATION
• If the programme has not reached
the heating step, you can change
the temperature without switching
the machine to Pause mode.
4.3.9 Spin speed selection
Whenever a new programme is selected, the
recommended spin speed of the selected
programme is displayed on the spin speed
indicator.
To decrease the spin speed, press the Spin
Speed Adjustment button. Spin speed
decreases gradually. Then, depending on the
model of the product, "Rinse Hold" and "No
Spin" options appear on the display. When
the “No Spin” function is selected, rinse level
indicator lights will not be on.
18 / EN Washing Machine / User’s Manual
Rinse hold
If you are not going to unload your clothes
immediately after the programme ends, you
can use rinse hold function to keep your
laundry in the final rinsing water in order to
prevent them from getting wrinkled when
there is no water in the machine. Press Start/
Pause button after this process if you want to
drain the water without spinning your laundry.
Programme will resume where it left off, drain
the water and then it will be complete.
If you want to spin the laundry held in water,
adjust the Spin Speed and press Start/Pause
button. Programme will resume. Water will
be drained, laundry will be spun and the
programme will end.
C
INFORMATION
• If the programme has not reached
the spin step, you can change
the spin speed without switching
the machine to Pause mode.
4.3.10 Auxiliary function selection
Select the desired auxiliary functions before
starting the programme. You can also select
or cancel auxiliary functions suitable for the
running programme without pressing the Start/
Pause button while the machine is operating.
To do this, the machine must be in a step
before the auxiliary function you are going to
select or cancel. If the auxiliary function cannot
be selected or canceled, light of the relevant
function will flash 3 times to warn the user.
C
INFORMATION
• If a second auxiliary function conflicting
with the first one is selected before starting
the machine, the function selected first
will be canceled and the second auxiliary
function selection will remain active.
• An auxiliary function which is not
compatible with the programme
cannot be selected. (See "Programme
and consumption table")
• Auxiliary Function buttons may vary
according to the model of the machine.
4.3.10.1 Auxiliary functions
• Prewash
A Prewash is only worthwhile for heavily soiled
laundry. Not using the Prewash will save
energy, water, detergent and time.
C
INFORMATION
• Prewash without detergent is
recommended for tulle and curtains.
• Fast+
When this function is selected, durations of
relevant programmes get shorter by 50%.
Thanks to the optimised washing steps,
high mechanic activity and optimum water
consumption, high washing performance is
achieved in spite of the reduced duration.
• Extra Rinse
This function enables the machine to carry
out another rinsing cycle in addition to the
one carried out after the main wash. Thus, the
risk for sensitive skins (babies, allergic skins,
etc.) to be effected by the minimal detergent
remnants on the laundry can be reduced.
4.3.10.2 Functions/Programmes
Selected by Pressing the Function
Buttons for 3 Seconds
• Drum Clean
To select this programme, press and hold the
auxiliary function button 1 for 3 seconds.
Use it regularly (every 1-2 months) to clean
the drum and ensure the required hygiene is
provided. Run the programme while the machine
is totally empty. To obtain better results, put
powder lime-scale remover for washing machines
into the detergent compartment no. “2”. When
the programme is over, leave the loading door
ajar so that the inside of the machine gets dry.
C
INFORMATION
• This is not a washing programme.
It is a maintenance programme.
• Do not run this programme when there are
any objects in the machine. If you try to do
so, the machine will automatically detect that
there is load inside and abort the programme.
19 / EN Washing Machine / User’s Manual
• Child Lock
You can prevent children from tampering with
the machine by using the Child Lock feature.
Thus you can avoid any changes in a running
programme.
C
INFORMATION
• If the Programme Selection knob is turned
when the Child Lock is enabled, "Con"
appears on the display. While the Child Lock
is enabled, you cannot make any change in
the programmes, the selected temperature,
the speed or the auxiliary functions.
• Even if another programme is selected
with the Programme Selection knob while
the Child Lock is enabled, previously
selected programme will continue running.
To enable Child Lock:
Press and hold the Auxiliary Function button 2
for 3 seconds. While you’re holding the button
pressed for 3 seconds, C03, C02 and C01
will be displayed respectively.Then, “Con” will
be displayed to warn the user that child lock
is enabled.If you press any button or turn the
Programme Selection knob while the Child Lock
is enabled, the same warning will be displayed.
To disable Child Lock:
Press and hold the Auxiliary Function button 2
for 3 seconds while the programme is running.
While you’re holding the button pressed for 3
seconds, C03, C02 and C01 will be displayed
respectively. Then, “COF” will be displayed to
warn the user that child lock is disabled.
C
INFORMATION
• In addition to the method above, to
deactivate the Child Lock, switch the
Programme Selection knob to On/Off
position when no programme is running,
and select another programme.
• Child Lock will not be disabled after
a power failure or unplugging.
•
AntiCrease+
If you press and hold the auxiliary function
button 3 for 3 seconds, this function will
be selected and the programme follow-up
light of the relevant programme will turn on.
When this function is selected, the drum will
rotate for up to eight hours to ensure that
the clothes do not crease at the end of the
programme. At any time during these eight
hours, you can cancel the programme and
unload the machine. Just press any button
or turn the programme selection knob to end
the function. The programme follow-up light
will remain on even if you end the function by
pressing any button. If you end the function
by turning the programme selection knob, the
programme follow-up light will remain on or go
off depending on the selected programme. If
you do not cancel the function by pressing the
Auxiliary Function button 3 for 3 seconds, it
will be used in the next washing cycles as well.
4.3.11 - End Time Adjustment
The End Time Adjustment function allows you to
set the end time of the programme up to 19 hours.
You can increase this time by 1-hour intervals.
C
INFORMATION
• Please do not use liquid detergent if you
have selected the End Time Adjustment
function. Stains might remain on the clothes.
1. Open the loading door, place the laundry
and add detergent, etc.
2. Select the washing programme,
temperature, spin speed and, if required,
the auxiliary functions.
3. Press the End Time Adjustment button and
select the desired time.
4. Press the Start/Pause button. The delayed
end time you have set will be displayed.
Countdown will start for delayed end. On
the display, “_” will move up and down next
to the delayed end time.
C
INFORMATION
• If the programme has not started,
you can add laundry into the machine
during the delayed end time.
5. At the end of the countdown, duration of
the selected programme will be displayed.
“_” will disappear and the selected
programme will start.
Changing the delayed end time
If you want to change the time during countdown:
Turn the programme selection knob to cancel the
delayed end time function, and then set the desired
time again.
20 / EN Washing Machine / User’s Manual
1. Press the
End Time Adjustment
button. When
pressed for the first time, the programme
duration will be rounded up to the closest
whole number time. Each following press will
increase the time by an hour.
2. If you want to decrease the delayed end
time, press the
End Time Adjustment
button
consecutively until the desired time is displayed.
Cancelling the delayed end function
If you want to cancel the delayed end
time countdown and start the programme
immediately:
1. Set the Programme Selection knob to any
programme. This way, the Delayed End time
will be cancelled. The End/Cancel light will
flash continuously.
2. Then, select the programme you want to
run again.
3. Press Start/Pause button to start the
programme.
4.3.12 Starting the programme
1. Press Start/Pause button to start the
programme.
2. Programme follow-up light showing the
startup of the programme will turn on.
C
INFORMATION
• If no programme is started or no key is
pressed within 10 minutes during the
programme selection process, the display
lights will go off. Once the Programme
Selection knob is turned or any button is
pressed, display lights will turn on again.
4.3.13 Progress of programme
Progress of a running programme can be
followed from the Programme Follow-up
indicator. At the beginning of each programme
step, the relevant indicator light will turn on.
C
INFORMATION
• If the “Anti-crease+” auxiliary function
has been selected, “End” LED and “Anti-
crease+” LED will be on at the same
time while this step is continuing.
• To end the programme while the “Anti-
crease+” step is running, simply press any
button or turn the programme selection knob.
You can change the auxiliary functions, speed
and temperature settings without stopping the
programme flow while the programme is running.
To do this, the change you are going to make
must be something that will be carried out after
the programme step that is running. If the change
is not suitable, relevant lights will flash 3 times.
C
INFORMATION
• If the machine does not proceed to the
spinning step, the Rinse Hold function
might be active or the automatic
unbalanced load detection system might
be activated due to the unbalanced
distribution of the laundry in the machine.
4.3.14 Loading door lock
There is a locking system on the loading door of
the machine that prevents opening of the loading
door in cases when the water level is unsuitable.
Loading door light will start flashing when the
machine is switched to Pause mode. The machine
checks the level of the water inside. If the level is
suitable, the loading door light will turn off and the
loading door can be opened within 1-2 minutes.
If the level is unsuitable, the loading door light
will remain on and the loading door cannot be
opened. If you are obliged to open the loading
door while the Loading Door light is on, you
must cancel the current programme. See
"Cancelling the programme"
4.3.15 Changing the selections
after programme has started
Switching the machine to pause mode
Press the Start/Pause to switch the machine
to pause mode while a programme is running.
The light of the current programme will flash on
the Programme Follow-up indicator, indicating
that the machine has switched to pause mode.
Also, when the loading door is ready to be
opened, the Loading Door light will turn off in
addition to the programme step light.
Changing the auxiliary function, speed and
temperature
Depending on the step the programme has
reached, you can cancel or select auxiliary
functions. See “Auxiliary function selection”.
21 / EN Washing Machine / User’s Manual
You can also change the speed and
temperature settings. See "Spin speed
selection" and "Temperature selection".
C
INFORMATION
• If no change is allowed, the
relevant light will flash 3 times.
Adding and removing laundry
1. Press the “Start/Pause” button to pause the
machine. The programme follow-up light of
the relevant step during which the machine
was switched into the pause mode will flash.
2. Wait until the Loading Door can be opened.
3. Open the loading door and add or take out
laundry.
4. Close the loading door.
5. Make changes in auxiliary functions,
temperature and speed settings if necessary.
6. Press the “Start/Pause” button to start the
machine.
4.3.16 Cancelling the programme
To cancel the programme, turn the Programme
Selection knob to select another programme.
Previous programme will be cancelled. End/
Cancel light will flash continuously to notify that
the programme has been canceled.
When you turn the Programme Selection knob,
the machine will end the programme but will not
discharge the water inside. When you select
and start a new programme, the newly selected
programme will start depending on the step
the previous programme was canceled in. For
example, the machine may take in additional
water or continue to wash with the water inside.
C
INFORMATION
• Depending on the step where the
programme was canceled in, you may have
to add detergent and softener again for
the programme you have selected anew.
4.3.17 End of programme
At the end of the programme, “End” will be
displayed.
1. Wait until the light of the loading door goes
off completely.
2. Switch the programme selection knob to
On/Off to switch off the machine.
3. Take out your laundry and close the loading
door. Your machine is now ready for the
next washing cycle.
4.3.18 Your machine has the
"Pause Mode" function.
After using the On/Off button to switch on the
machine, if you do not start any programme in
the selection step or do not perform anything
else, or if you do not do anything in 10 minutes
after the selected programme has ended, the
machine will automatically switch to energy
saving mode. Also, if your product has a display
that shows programme time, this display will
completely turn off. If you turn the Programme
Selection knob or touch any button, the lights
and the display will switch back to the previous
position. The selections you make when exiting
the energy efficiency mode may change. Check
if your selections are correct before starting the
programme. If necessary, make adjustments
again.This is not an error.
22 / EN Washing Machine / User’s Manual
4.4 Maintenance and cleaning
Service life of product extends and frequently
experienced problems will be reduced if it is
cleaned at regular intervals.
4.4.1 Cleaning the detergent drawer
Clean the detergent
drawer at regular intervals
(every 4-5 washing cycles)
as shown below in order
to prevent accumulation of
powder detergent in time.
Lift the rear part of the siphon to remove it as
illustrated.
If more than normal amount of water and
softener mixture starts to gather in the softener
compartment, the siphon must be cleaned.
1 Press the dotted point on the siphon in the
softener compartment and pull towards you
until the compartment is removed from the
machine.
2. Wash the detergent drawer and the
siphon with plenty of lukewarm water in a
washbasin. In order to prevent the residues to
contact your skin, clean it with an appropriate
brush by wearing a pair of gloves.
3 Insert the drawer back into its place after
cleaning and make sure that it is seated well.
4.4.2 Cleaning the loading
door and the drum
For products with drum cleaning programme,
please see Operating the product -
Programmes.
C
INFORMATION
• Repeat Drum Cleaning process
in every 2 months.
• Use an detergent / anti-limescale
suitable for the washing machines.
After every washing
make sure that no foreign
substance is left in the
drum.
If the holes on the bellow shown in the figure is
blocked, open the holes using a toothpick.
C
INFORMATION
• Foreign metal substances will cause
rust stains in the drum. Clean the
stains on the drum surface by using
cleaning agents for stainless steel.
A
WARNING
• Never use steel wool or wire wool.
These will damage the painted,
chromated and plastic surfaces.
4.4.3 Cleaning the body
and control panel
Wipe the body of the machine with soapy
water or non-corrosive mild gel detergents as
necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the
control panel.
4.4.4 Cleaning the water intake filters
There is a filter at the end of each water intake
valve at the rear of the machine and also at
the end of each water intake hose where they
are connected to the tap. These filters prevent
foreign substances and dirt in the water to
enter the washing machine. Filters should be
cleaned as they do get dirty.
1. Close the
taps.
2. Remove the
nuts of the
water intake
hoses to
access the
filters on the
water intake
valves.
Clean them with an appropriate brush. If the
filters are too dirty, remove them from their
places with a pliers and clean in this way.
3.
Take out the filters on the flat ends of the
water intake hoses together with the gaskets
and clean thoroughly under running water.
4. Replace the seals and filters carefully and
tighten their nuts by hand.
23 / EN Washing Machine / User’s Manual
4.4.5 Draining remaining water
and cleaning the pump filter
The filter system in your machine prevents
solid items such as buttons, coins and fabric
fibers clogging the pump impeller during
discharge of washing water. Thus, the water
will be discharged without any problem and the
service life of the pump will extend.
If the machine fails to drain water, the pump filter
is clogged. Filter must be cleaned whenever it
is clogged or in every 3 months. Water must be
drained off first to clean the pump filter.
In addition, prior to transporting the machine
(e.g., when moving to another house) and in
case of freezing of the water, water may have
to be drained completely.
A
CAUTION!
• Foreign substances left in the pump
filter may damage your machine
or may cause noise problem.
• If the product is not being used,
shut the tap shut, remove mains
pipe and drain the water inside the
machine against any likely freezing.
• After each use, turn off the water tap to
which the mains hose is connected.
In order to clean the dirty filter and discharge
the water:
1 Unplug the machine to cut off the supply
power.
A
CAUTION!
• Temperature of the water inside the
machine may rise up to 90 ºC. To avoid
the burning risk, clean the filter after the
water inside the machine is cooled down.
2. Open the filter cover.
3 Follow the below procedures in order to
drain water.
The product has an emergency water draining
hose, in order to drain the water:
a Pull the emergency draining hose out from
its seat
b Place a large container at the end of the
hose. Drain the water into the container by
pulling out the plug at the end of the hose.
When the container is full, block the inlet
of the hose by replacing the plug. After
the container is emptied, repeat the above
procedure to drain the water in the machine
completely.
c When draining of water is finished, close the
end by the plug again and fix the hose in its
place.
d Turn and remove the pump filter.
4. Clean any residues inside the filter as well
as fibers, if any, around the pump impeller
region.
5. Replace the filter.
6. If the filter cap is composed of two pieces,
close the filter cap by pressing on the tab.
If it is one piece, seat the tabs in the lower
part into their places first, and then press
the upper part to close.
24 / EN Washing Machine / User’s Manual
5 Troubleshooting
Program does not start after closing the door.
• Start / Pause / Cancel button was not pressed. >>>*Press
the Start / Pause / Cancel button.
• It may be difficult to close the loading door in case of
excessive loading. >>>Reduce the amount of laundry and
make sure that the loading door is closed properly.
Programme cannot be started or selected.
• Washing machine has switched to self protection mode
due to a supply problem (line voltage, water pressure,
etc.). >>>To cancel the programme, turn the Programme
Selection knob to select another programme. Previous
programme will be canceled. (see. “Cancellation of
program”)
Water in the machine.
• Some water might have remained in the product due to the
quality control processes in the production. >>>This is not
a failure; water is not harmful to the machine.
The machine enters standby mode after the
programme starts or it does not take in water.
• Tap is turned off. >>>Turn on the taps.
• Water inlet hose is bent. >>>Flatten the hose.
• Water inlet filter is clogged. >>>Clean the filter.
• Loading door may be open. >>>Close the door.
• The water connection may be wrong or water may be cut
off (When the water is cut off, washing or rinsing LEDs
flash). >>>Check the water connection. If the water is cut
off, press the Start/Pause key after the water has been
supplied again to resume the operation from standby
mode.
Machine does not drain water.
• Water drain hose might be clogged or twisted. >>>Clean
or flatten the hose.
• Pump filter is clogged. >>> Clean the pump filter.
Machine vibrates or makes noise.
• Machine might be standing unbalanced. >>>Adjust the
feet to level the machine.
• A hard substance might have entered into the pump filter.
>>>Clean the pump filter.
• Transportation safety bolts are not removed. >>>Remove
the transportation safety bolts.
• Laundry quantity in the machine might be too little. >>>Add
more laundry to the machine.
• Machine might be overloaded with laundry. >>>Take out
some of the laundry from the machine or distribute the
load by hand to balance it homogenously in the machine.
• Machine might be leaning on a rigid item. >>>Make sure
that the machine is not leaning on anything.
There is water leaking from the bottom of the
washing machine.
• Water drain hose might be clogged or twisted. >>>Clean
or flatten the hose.
• Pump filter is clogged. >>>Clean the pump filter.
Machine stopped shortly after the programme
started.
• Machine might have stopped temporarily due to low voltage.
>>>It will resume running when the voltage restores to
the normal level.
Machine directly discharges the water it takes in.
• Draining hose might not be at adequate height.
>>>Connect the water draining hose as described in the
operation manual.
No water can be seen in the machine during
washing.
• The water level is not visible from outside of the washing
machine. >>>This is not a failure.
Loading door cannot be opened.
• Door lock is activated because of the water level in the
machine. >>>Drain the water by running the Pump or
Spin programme.
• Machine is heating up the water or it is at the spinning
cycle. >>>Wait until the programme completes.
• Child lock is engaged. Door lock will be deactivated a
couple of minutes after the programme has come to an
end. >>>Wait for a couple of minutes for deactivation of
the door lock.
• Loading door may be stuck because of the pressure it is
subjected to. >>>Grab the handle and push and pull the
loading door to release and open it.
Washing takes longer time than specified in the
manual.(*)
• Water pressure is low. >>>Machine waits until taking in
adequate amount of water to prevent poor washing quality
due to the decreased amount of water. Therefore, the
washing time extends.
• Voltage might be low. >>>Washing time is prolonged to
avoid poor washing results when the supply voltage is low.
• Input temperature of water might be low. >>>Required
time to heat up the water extends in cold seasons. Also,
washing time can be lengthened to avoid poor washing
results.
• Number of rinses and/or amount of rinse water might have
increased. >>>Machine increases the amount of rinse
water when good rinsing is needed and adds an extra
rinsing step if necessary.
• Excessive foam might have occurred and automatic foam
absorption system might have been activated due to too
much detergent usage. >>>Use recommended amount
of detergent.
Programme time does not countdown. (On models
with display) (*)
• Timer may stop during water intake. >>>Timer indicator
will not countdown until the machine takes in adequate
amount of water. The machine will wait until there is
sufficient amount of water to avoid poor washing results
due to lack of water. Timer indicator will resume countdown
after this.
• Timer may stop during heating step. >>>Timer indicator
will not countdown until the machine reaches the selected
temperature.
• Timer may stop during spinning step. >>>Automatic
unbalanced load detection system might be activated due
to the unbalanced distribution of the laundry in the drum.
Programme time does not countdown. (*)
• There might be unbalanced load in the machine.
>>>Automatic unbalanced load detection system might
be activated due to the unbalanced distribution of the
laundry in the drum.
25 / EN Washing Machine / User’s Manual
Machine does not switch to spinning step. (*)
• There might be unbalanced load in the machine.
>>>Automatic unbalanced load detection system might
be activated due to the unbalanced distribution of the
laundry in the drum.
• The machine will not spin if water is not drained completely.
>>>Check the filter and the draining hose.
• Excessive foam might have occurred and automatic foam
absorption system might have been activated due to too
much detergent usage.>>>Use recommended amount of
detergent.
Washing performance is poor: Laundry turns gray.
(**)
• Insufficient amount of detergent has been used over a long
period of time. >>>Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Washing was made at low temperatures for a long time.
>>>Select the proper temperature for the laundry to be
washed.
• Insufficient amount of detergent is used with hard water.
>>>Using insufficient amount of detergent with hard
water causes the soil to stick on the cloth and this turns
the cloth into gray in time. It is difficult to eliminate graying
once it happens. Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Too much detergent is used. >>>Use the recommended
amount of detergent appropriate for water hardness and
the laundry.
Washing performance is poor: Stains persist or the
laundry is not whitened. (**)
• Insufficient amount of detergent is used. >>>Use the
recommended amount of detergent appropriate for water
hardness and the laundry.
• Excessive laundry was loaded in. >>>Do not load the
machine in excess. Load with amounts recommended in
the "Programme and consumption table".
• Wrong programme and temperature were selected.
>>>Select the proper programme and temperature for
the laundry to be washed.
• Wrong type of detergent is used. >>>Use original detergent
appropriate for the machine.
• Too much detergent is used. >>>Put the detergent in the
correct compartment. Do not mix the bleaching agent and
the detergent with each other.
Washing performance is poor: Oily stains appeared
on the laundry. (**)
• Regular drum cleaning is not applied. >>>Clean the drum
regularly. For this, please see 4.4.2.
Washing performance is poor: Clothes smell
unpleasantly. (**)
• Odours and bacteria layers are formed on the drum as a
result of continuous washing at lower temperatures and/
or in short programmes. >>>Leave the detergent drawer
as well as the loading door of the machine ajar after each
washing. Thus, a humid environment favorable for bacteria
cannot occur in the machine.
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>>Do not load the
machine in excess.
• Detergent in use is damp. >>> Keep detergents closed in
an environment free of humidity and do not expose them
to excessive temperatures.
• A higher temperature is selected. >>>Select the proper
programme and temperature according to the type and
soiling degree of the laundry.
It does not rinse well.
• The amount, brand and storage conditions of the detergent
used are inappropriate. >>>Use a detergent appropriate
for the washing machine and your laundry. Keep
detergents closed in an environment free of humidity and
do not expose them to excessive temperatures.
• Detergent is put in the wrong compartment. >>>If
detergent is put in the prewash compartment although
prewash cycle is not selected, machine can take this
detergent during rinsing or softener step. Put the detergent
in the correct compartment.
• Pump filter is clogged. >>>Check the filter.
• Drain hose is folded. >>>Check the drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used. >>>Using
insufficient amount of detergent for the water hardness
can cause the laundry to become stiff in time. Use
appropriate amount of detergent according to the water
hardness.
• Detergent is put in the wrong compartment. >>>If
detergent is put in the prewash compartment although
prewash cycle is not selected, machine can take this
detergent during rinsing or softener step. Put the detergent
in the correct compartment.
• Detergent might be mixed with the softener. >>>Do not
mix the softener with detergent. Wash and clean the
dispenser with hot water.
Laundry does not smell like the softener. (**)
• Detergent is put in the wrong compartment. >>>If
detergent is put in the prewash compartment although
prewash cycle is not selected, machine can take this
detergent during rinsing or softener step. Wash and clean
the dispenser with hot water. Put the detergent in the
correct compartment.
• Detergent might be mixed with the softener. >>>Do not
mix the softener with detergent. Wash and clean the
dispenser with hot water.
Detergent residue in the detergent drawer. (**)
• Detergent is put in wet drawer. >>>Dry the detergent
drawer before putting in detergent.
• Detergent has gotten damp. >>>Keep detergents closed in
an environment free of humidity and do not expose them to
excessive temperatures.
• Water pressure is low. >>>Check the water pressure.
• The detergent in the main wash compartment got wet
while taking in the prewash water. Holes of the detergent
compartment are blocked. >>>Check the holes and clean
if they are clogged.
• There is a problem with the detergent drawer valves.
>>>Call the Authorised Service Agent.
26 / EN Washing Machine / User’s Manual
• Detergent might be mixed with the softener. >>>Do not
mix the softener with detergent. Wash and clean the
dispenser with hot water.
• Regular drum cleaning is not applied. >>>Clean the drum
regularly. For this, please see 4.4.2.
Too much foam forms in the machine. (**)
• Improper detergents for the washing machine are being
used. >>>Use detergents appropriate for the washing
machine.
• Excessive amount of detergent is used. >>>Use only
sufficient amount of detergent.
• Detergent was stored under improper conditions. >>>Store
detergent in a closed and dry location. Do not store in
excessively hot places.
• Some meshed laundry such as tulle may foam too much
because of their texture. >>>Use smaller amounts of
detergent for this type of item.
• Detergent is put in the wrong compartment. >>>Put the
detergent in the correct compartment.
• Softener is being taken early. >>>There may be problem in
the valves or in the detergent dispenser. Call the Authorised
Service Agent.
Foam is overflowing from the detergent drawer.
• Too much detergent is used. >>>Mix 1 tablespoonful
softener and ½ l water and pour into the main wash
compartment of the detergent drawer. >>>Put detergent
into the machine suitable for the programmes and
maximum loads indicated in the “Programme and
consumption table”. When you use additional chemicals
(stain removers, bleachs and etc), reduce the amount of
detergent.
Laundry remains wet at the end of the programme.
(*)
• Excessive foam might have occurred and automatic foam
absorption system might have been activated due to too
much detergent usage. >>>Use recommended amount
of detergent.
(*) Machine does not switch to spinning step
when the laundry is not evenly distributed
in the drum to prevent any damage to the
machine and to its surrounding environment.
Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean
the drum regularly. See 4.4.2
A
CAUTION!
• If you cannot eliminate the problem
although you follow the instructions in
this section, consult your dealer or the
Authorised Service Agent. Never try to
repair a nonfunctional product yourself.
BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product, and lasts for a period of twelve (12)
months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of original
purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manufacturer”)
agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or
our contact centre on 0333 207 9710 (UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in
addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from
which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or
higher levels of protection than those offered under the terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Beko Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light
bulbs.
• Repairs necessary as a direct or indirect result of:
- Accidental damage, misuse or abuse of a product.
- An attempted repair of a product by anyone other than a Beko Approved Engineer (the “Engineer”).
- Installation or use of a product where such installation or use fails to meet the requirements contained in this
guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have
previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept
and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance
with the expected standards. Such financial loss includes but is not limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential
domestic household premises, unless we have previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the instructions contained in the
User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing
Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of
repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland)
registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of
Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be
void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this
guarantee. If you have any questions, please call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical
or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.
Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the
delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and
installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole
discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and
to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to
carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of
purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the
right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,
save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have
jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number 02415578.
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this
guarantee. If you have any questions, please call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical
or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.
Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the
delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and
installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole
discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and
to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to
carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of
purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the
right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,
save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have
jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number 02415578.
BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS
If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing
the online registration form, then the standard 12 month guarantee will be extended to 24 months, under the same
terms and conditions as detailed in our Standard Guarantee Terms and Conditions.
BEKO UK AND IRELAND PROSMART INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS
This 10 year guarantee relates to Beko products that feature the ProSmart Inverter Motor.
The ProSmart Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed
in the previous section.
In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase
date. You can register by first visiting Beko.co.uk/register and by following the online instructions.
Beko Free standing appliances come with a 12 month parts and labour guarantee as standard,
Beko Built-in appliances come with a 12 month parts and labour guarantee as standard. This is extended to 24 months, free of
charge, upon registration of the appliance. When you register your appliance for additional guarantee, you will automatically
activate the ProSmart Motor 10 year guarantee. You do not need to register twice. (beko.co.uk/guarantee-terms).
To make a claim against your Beko ProSmart Inverter Motor Guarantee (the “Guarantee”), all customer and product details
must be registered with Beko plc using the procedure outlined below.
1. This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appliances) guarantee is only
effective after the expiration of the standard manufacturer’s guarantee.
2. It is only valid for the ProSmart Inverter motors of selected washing machines, washer-dryers, tumble dryers and
dishwashers. It does not cover any labour charge or any other components of the product. In addition, it is only valid
for one replacement of the ProSmart motor during the extra 9-year (for free standing appliances) or 8 year (for built-in
appliances) guarantee period.
3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting
beko.co.uk/register.
4. Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be
quoted at the time of a claim being made.
5. Any repair/replacement of the ProSmart Inverter motor must only be carried out by an authorised Beko Service Agent
(the “Service Agent”).
6. Labour for the repair/replacement of the ProSmart Inverter motor is not included in this guarantee and is chargeable
directly by the Service Agent.
7. Any additional components fitted to the product at any time will not be covered by this guarantee and will be
chargeable directly by the Service Agent.
8. The guarantee is not transferable and cannot be exchanged for cash.
9. There are no alternative or additional offers to this Guarantee.
10. The guarantee is exclusive of the manufacturer’s standard guarantee
11. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product
guarantee. Please read and refer to such Terms and Conditions when making any claim.
12. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We
may keep your information for a reasonable period for these purposes in accordance with the applicable Data
Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the
registration process. Further details are available at http://www.beko.co.uk/cookie-and-privacy.
13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House,
1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation
available should the product require attention under guarantee.
Please take a few moments to complete the details below, as you will need this information when you call us, or to use our
online services. When you call us you may be required to input your serial number into your telephone keypad. For help please
visit beko.co.uk/support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of
purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting
service under guarantee.
Model number
Serial number
Purchased from
Date of purchase
For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be
levied where no fault is found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or
furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as you may be required to input your serial
number into your telephone keypad during your call.
UK Mainland & Northern Ireland:
0333 207 9710
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the
basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service
provider for exact call charges.
Republic of Ireland:
01 862 3411
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee
agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a
charge.
Should you experience any difficulty in obtaining service please call us on 0333 207 9710 or 01 862 3411
Contact us though our website
Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a
product support topic from the list of options. Complete the required details and click send message.
Product registrations
For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.
www.beko.com