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Beko WTG921B3 User Manual

Displayed below is the user manual for WTG921B3 by Beko which is a product in the Washing Machines category. This manual has pages.

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2302061430

Washing Machine

User Manual

WTG921B3W

Document Number=

Thank you for choosing a Beko appliance.

Please take some time to read this user manual before using your appliance, to

ensure you know how to safely operate the controls and functions.

Carefully follow all unpacking and installation instructions to ensure the

Please write your product model and serial number on the last page of this user

manual, and store in a safe location close to the appliance for easy future

reference.

between models will be listed.

help and information online at www.beko.co.uk

Explanation of symbols used throughout this User Manual

Important information or useful hints about usage.

Warning for hazardous situations with regard to life and property.

Warning for electric shock.

General safety instructions

This section includes security instructions which may help prevent

the injuries and material damage risks. All kinds of warranties shall

be invalid if these instructions are not observed.

1.1 Lfe and property safety

Never place the product on a carpet-covered floor. Electrical parts

will get overheated since air cannot circulate from under the device.

This will cause problems with your product.

Unplug the product if it is not in use.

Always have the installation and repairing procedures carried out

by the Authorized Service Agent. Manufacturer shall not be held

liable for damages that may arise from procedures carried out by

unauthorized persons.

The water supply and draining hoses must be securely fastened and

remain undamaged. Otherwise, water leak may occur.

While there is still water inside the product, never open the loading

door or remove the filter. Otherwise, risk of flooding and injury from

hot water will occur.

Do not force open the locked loading door. Door can be opened a few

minutes after the washing cycle ends. In case of forcing the loading

door to open, the door and the lock mechanism may get damaged.

Use detergents, softeners and supplements suitable for automatic

washing machines only.

Follow the instructions on the label of textiles and the detergent

package.

1.2 Chldren's safety

This product can be used by the children who are at the age of 8 and

over and the people whose physical, sensory or mental skills are not

fully developed or who do not have necessary required experience

and knowledge as long as they are supervised or trained about the

safe use of the product and its risks. Children should not play with the

device. Cleaning and maintenance works should not be performed

by children unless they are supervised by someone. Children of less

than 3 years should be kept away unless continuously supervised.

Packaging materials may be dangerous for the children. Keep

packaging materials in a safe place away from reach of the children.

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Washing Machine / User’s Manual

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Electrical products are dangerous for the children. Keep the children

away from the product when it is in use. Do not allow them to play

with the product. Use child lock to prevent children from intervening

with the product.

Do not forget to close the loading door when leaving the room where

the product is located.

store all detergents and additives in a safe place away from the

reach of the children by closing the cover of the detergent container

or sealing the detergent package.

1.3 Electrical safety

If the product has a failure, it should not be operated unless it is

repaired by the Authorized Service Agent. Risk of electric shock!

This product is designed to resume operating in the event of

powering on after a power interruption. If you wish to cancel the

programme, see "Cancelling the programme" section.

Plug the product into a grounded outlet protected by a 13 A fuse. Do

not neglect to have the grounding installation made by a qualified

electrician. Our company shall not be liable for any damages that

will arise when the product is used without grounding in accordance

with the local regulations.

Do not wash the product by spraying or pouring water onto it! Risk of

electric shock!

Never touch the power cable plug with wet hands! Do not grab the

power cord to unplug the machine, always unplug it by holding the

socket with one hand, and pulling the plug with the other hand.

Product should be unplugged during installation, maintenance,

cleaning and repair procedures.

If the power cable is damaged, it must be replaced by the

manufacturer, after sales service or a similarly qualified person

(preferably an electrician) or someone designated by the importer in

order to avoid possible risks.

1.4 Hot surface safety

While washing the laundry at high

temperatures, the loading door glass

will get hot. Considering this fact, during

washing operation keep the children away

from the loading door of the product to

prevent them touching it.

Important instructions for environment

2.1 Compliance with WEEE Directive

This product complies with EU WEEE Directive (2012/19/EU). This product bears a

classification symbol for waste electrical and electronic equipment (WEEE).

This product has been manufactured with high quality parts and materials which

can be reused and are suitable for recycling. Do not dispose of the waste product

with normal domestic and other wastes at the end of its service life. Take it to the

collection center for the recycling of electrical and electronic equipment. Please

consult your local authorities to learn about these collection centers.

Compliance with RoHS Directive:

The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not

contain harmful and prohibited materials specified in the Directive.

2.2 Package information

Packaging materials of the product are manufactured from recyclable materials in accordance

with our National Environment Regulations. Do not dispose of the packaging materials together

with the domestic or other wastes. Take them to the packaging material collection points

designated by the local authorities.

Intended use

• Thisproducthasbeendesignedfordomesticuse.Itisnotforcommercial

purposes or it should not be used out of its intended use.

• Theproductmustonlybeusedforwashingandrinsingoflaundrythatare

marked accordingly.

• Themanufacturerwaivesanyresponsibilityarisenfromincorrectusageor

transportation.

• Theservicelifeofyourproductis10years.Duringthisperiod,originalspare

parts will be available to operate the appliance properly.

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Complying Commission Delegated Regulation (EU) No 1061/2010

Supplier name or trademark

Model name

Rated capacity (kg)

Energy efﬁciency class / Scale from A+++ (Highest Efﬁciency) to D (Lowest Efﬁciency)

Annual Energy Consumption (kWh) (1)

Energy consumption of the standard 60°C cotton programme at full load (kWh)

Energy consumption of the standard 60°C cotton programme at partial load (kWh)

Energy consumption of the standard 40°C cotton programme at partial load (kWh)

Power consumption in ‘off-mode’ (W)

Power consumption in ‘left-on mode’ (W)

Annual Water Consumption (l) (2)

Spin-drying efﬁciency class / Scale from A (Highest Efﬁciency) to G (Lowest Efﬁciency)

Maximum spin speed (rpm)

Remaining moisture Content (%)

Standard cotton programme (3)

Programme time of the standard 60°C cotton programme at full load (min)

Programme time of the standard 60°C cotton programme at partial load (min)

Programme time of the standard 40°C cotton programme at partial load (min)

Duration of the left-on mode (min)

Airborne acoustical noise emissions washing/spinning (dB)

Built-in

Height (cm)

Width (cm)

Depth (cm)

Beko

WTG921B3W

A+++

195

1.120

0.670

0.40

Net weight (±4 kg.)

Single Water inlet / Double Water inlet

Available

Electrical input (V/Hz)

Total current (A)

Total power (W)

Main model code

(1) Energy Consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load, and the consumption

of the low-power modes. Actual energy consumption will depend on how the appliance is used.

(2) Water consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load. Actual water

consumption will depend on how the appliance is used.

(3) “Standard 60°C cotton programme” and the “standard 40°C cotton programme” are the standard washing programmes to which the information

in the label and the ﬁche relates and these programmes are suitable to clean normally soiled cotton laundry and that they are the most efﬁcient

programmes in terms of combined energy and water consumption.

Technical speciﬁcations may be changed without prior notice to improve the quality of the product.

0.80

10559

1200

Cotton Eco 60°C and 40°

C 205

185

N/A

53/72

230V~/50Hz

2200

928

4.1 Installation

• Applytothenearestauthorizedserviceagentfortheinstallationofyourproduct.

• Preparationofthelocationandelectrical,tapwaterandwastewaterinstallationsattheplaceof

installation is under customer's responsibility.

• Makesurethatthewaterinletanddischargehosesaswellasthepowercablearenotfolded,

pinched or crushed while pushing the product into its place after installation or cleaning

procedures.

• Makesurethattheinstallationandelectricalconnectionsoftheproductareperformedby

authorized service. Manufacturer shall not be held liable for damages that may arise from

procedures carried out by unauthorized persons.

• Priortoinstallation,visuallycheckiftheproducthasanydefectsonit.Ifso,donothaveitinstalled.

Damaged products cause risks for your safety.

4.1.1 Approprate nstallaton locaton

• Placetheproductonahardandlevelfloor.Donotputitontoacarpetwithhighpileorother

similar surfaces.

• Whenthewashingmachineanddryerareplacedontopofeachother,theirtotalweight–when

loaded–amountsto180kilograms.Placetheproductonasolidandflatfloorthathassufficient

load carrying capacity!

• Donotplacetheproductonthepowercable.

• Donotinstalltheproductintheenvironmentswherethetemperaturefallsbelow0ºC.

• Leaveaminimumspaceof1cmbetweenthemachineandthefurniture.

• Onagraduatedfloor,donotplacetheproductnexttotheedgeoronaplatform.

• DonotplaceheatsourcessuchasHobs,Irons,Ovens,etc.onthewashingmachineanddonotuse

them on the product.

4.1.2 Removng packagng renforcement

Tilt the machine backwards to remove the packaging

reinforcement. Remove the packaging reinforcement by pulling the

ribbon. Do not make this operation alone by yourself.

4.1.3 Removng the transportaton locks

1 Loosenallboltswithanappropriatewrenchuntiltheyturnfreely.

2 Remove the transport safety bolts by turning them slightly.

3 Insert the plastic covers in the bag containing the user manual to the openings on the rear

panel.

CAUTION: Remove the transportation safety bolts before operating the washing machine! Otherwise, the

product will be damaged.

Keep the transportation safety bolts in a safe place to reuse when the washing machine needs to be moved again

in the future.

Install the transport safety bolts in reverse order of the disassembly procedure.

Never move the product without the transportation safety bolts properly fixed in place!

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4.1.4 Connectng water supply

Thewatersupplypressurerequiredtoruntheproductisbetween1to10bars(0.1–1MPa).Itisnecessarytohave

10–80litersofwaterflowingfromthefullyopentapinoneminutetohaveyourmachinerunsmoothly.Attacha

pressure reducing valve if water pressure is higher.

CAUTION: Models with a single water inlet should not be connected to the hot water tap. In such a case the

laundry will get damaged or the product will switch to protection mode and will not operate.

CAUTION: Do not use old or used water inlet hoses on the new product. It may cause stains on your laundry.

1 Tighten the nuts of the hose by hand. Never use a tool when

tightening the nuts.

2 When hose connection is completed, check whether there is

leak problems at the connection points by opening the taps

fully. If any leaks occur, turn off the tap and remove the nut.

Retighten the nut carefully after checking the seal. In order to

prevent the water leaks and resultant damages, keep the taps

closed when you do not use the product.

4.1.5 Connecting the drain hose to the drain

• Attachtheendofthedrainhosedirectlytowastewaterdrain,lavatoryorbathtub.

CAUTION: Your drain house will be flooded if the hose comes out of its housing during water discharge.

Moreover, there is risk of scalding due to high washing temperatures! In order to prevent such situations and

make sure that the machine performs water intake and discharge processes without any problem, fix the drain

hose securely.

•Connectthedrainhosetoaminimumheightof40

cm and a maximum height of 100 cm.

•Incasethedrainhoseiselevatedafterlayingiton

the floor level or close to the ground (less than 40 cm

above the ground), water discharge becomes more

difficult and the laundry may come out excessively

wet. Therefore, follow the heights described in the

figure.

• Topreventthewastewatertogobackintothemachineagainandtoensureeasydrainage,donot

immerse the end of the hose into the waste water or do not insert it into the drain for more than

15 cm. If it is too long, cut it short.

• Theendofthehoseshouldnotbebent,itshouldnotbesteppedonandthehosemustnotbe

pinched between the drain and the machine.

• Ifthelengthofthehoseistooshort,useitbyaddinganoriginalextensionhose.Lengthofthe

hose may not be longer than 3.2 m. To avoid water leak failures, the connection between the

extension hose and the drain hose of the product must be fitted well with an appropriate clamp as

not to come off and leak.

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4.1.6 Adjusting the feet

CAUTION: In order to ensure that the product operates more silently and vibration-free, it must stand level

and balanced on its feet. Balance the machine by adjusting the feet. Otherwise, the product may move from its

place and cause crushing and vibration problems.

CAUTION: Do not use any tools to loosen the lock nuts. Otherwise, they will get damaged.

1 Loosenthelocknutsonthefeetbyhand.

2 Adjust the feet until the product stands in a stable and balanced way.

3. Tighten all lock nuts by spanner again.

4.1.7 Electrical connection

Connect the product to a grounded outlet protected by a 13 A fuse. Our company shall not be liable

for any damages that will arise when the product is used without grounding in accordance with

the local regulations.

• Connection must comply with national regulations.

• Power cable plug must be within easy reach after installation.

• If the current value of the fuse or breaker in the house is less than 13 Amps, have a qualified

electrician install a 13 Amp fuse.

• The voltage specified in the "Technical specifications" section must be equal to your mains

voltage.

• Do not make connections via extension cables or multi-plugs.

CAUTION: Damaged power cables must be replaced by the Authorized Service Agents.

Washing Machine / User’s Manual

Electrical requirements

Before you insert the plug into the wall socket make sure that the voltage and the

frequency shown in the rating label corresponds to your electricity supply.

We recommend that this appliance be connected to the mains supply via a suitable switched

and fused socket in a readily accessible position.

Should the mains lead of the appliance become damaged or need replacing at any time, it

must be replaced by a special purpose made mains lead which can only be obtained from a

Authorised Service Agent.

B

WARNING:

This appliance must be earthed.

If the fitted moulded plug is not suitable for your socket, then the plug should be cut off

and an appropriate plug fitted.

Destroy the old plug, which is cut off as a plug with a bared cord could cause a shock

hazard if inserted into a socket elsewhere in the house. The moulded plug on this

appliance incorporates a 13A fuse. Should the fuse need to be replaced an ASTA approved

BS1362 fuse of the same rating must be used. Do not forget to refit the fuse cover. In the

event of losing the fuse cover, the plug must not be used until a replacement fuse cover

has been fitted. Colour of the replacement fuse cover must be the same colour as that

visible on the pin face of the plug. Fuse covers are available from any good electrical store.

Important

Fitting a different plug

As the colours of the wires in the mains lead of this appliance may not correspond with

the coloured markings identifying the terminals on your plug, proceed as follows:

1 Connect the green - yellow or green (earth) wire to the terminal in the plug marked ‘E’

or with the symbol f or coloured green and yellow or green.

2 Connect the blue (neutral) wire to the terminal in the plug marked ‘N’ or coloured black.

3 Connect the brown (live) wire to the terminal in the plug marked ‘L’ or coloured red.

With the alternative plugs a 13A fuse must be fitted either in the plug or adaptor or in the

main fuse box. If in doubt contact a qualified electrician.

10 / EN Washing Machine / User’s Manual

4.1.8 Initial use

Before starting to use the product make sure that the preparations

are made which are in line with the “Important Safety and

Environment Instructions” and the instructions in the “Installation”

section.

To prepare the product for washing laundry, perform first

operation in Drum Cleaning programme. If this programme is not

available in your machine, apply the method which is described in

the section 4.4.2.

Use an anti-limescale suitable for the washing machines.

Some water might have remained in the product due to the quality control processes in the production. It is not

harmful for the product.

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Washing Machine / User’s Manual

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4.2 Preparation

4.2.1 Sorting the laundry

* Sort laundry according to type of fabric, color, and degree of soiling and allowable water

temperature.

* Always obey the instructions given on the garment tags.

4.2.2 Preparing laundry for washing

• Laundryitemswithmetalattachmentssuchas,underwiredbras,beltbucklesormetalbuttons

will damage the machine. Remove the metal pieces or wash the clothes by putting them in a

laundry bag or pillow case.

• Takeoutallsubstancesinthepocketssuchascoins,pensandpaperclips,andturnpocketsinside

out and brush. Such objects may damage the product or cause noise problem.

• Putsmallsizeclothessuchasinfant'ssocksandnylonstockingsinalaundrybagorpillowcase.

• Placecurtainsinwithoutcompressingthem.Removecurtainattachmentitems.

• Fastenzippers,sewloosebuttonsandmendripsandtears.

• Wash“machinewashable”or“handwashable”labeledproductsonlywithanappropriate

programme.

• Donotwashcoloursandwhitestogether.New,darkcolouredcottonsreleasealotofdye.Wash

them separately.

• Toughstainsmustbetreatedproperlybeforewashing.Ifunsure,checkwithadrycleaner.

• Onlyusethedyes/colorchangersanddescalingagentswhichareappropriatetomachinewash.

Always follow the instructions on the package.

• Washtrousersanddelicatelaundryturnedinsideout.

• KeeplaundryitemsmadeofAngorawoolinthefreezerforafewhoursbeforewashing.Thiswill

reduce pilling.

• Laundrythataresubjectedtomaterialssuchasflour,limedust,milkpowder,etc.intenselymust

be shaken off before placing into the machine. Such dusts and powders on the laundry may build

up on the inner parts of the machine in time and can cause damage.

4.2.3 Things to be done for energy saving

Following information will help you use the product in an ecological and energy-efficient manner.

• Operatetheproductinthehighestcapacityallowedbytheprogrammeyouhaveselected,butdo

not overload; see, "Programme and consumption table". See, “Programme and consumption table"

• Alwaysfollowtheinstructionsonthedetergentpackaging.

• Washslightlysoiledlaundryatlowtemperatures.

• Usefasterprogrammesforsmallquantitiesoflightlysoiledlaundry.

• Donotuseprewashandhightemperaturesforlaundrythatisnotheavilysoiledorstained.

• Ifyouplantodryyourlaundryinadryer,selectthehighestspinspeedrecommendedduring

washing process.

• Donotusemoredetergentthantherecommendedamountspecifiedonitspackage.

4.2.4 Loading the laundry

1. Open the laundry cover.

2. Put the laundry items into the machine in a loose manner.

3. Push and close the loading cover until you hear the locking sound. Ensure that no items are caught

in the door. The loading door is locked while a programme is running. The door can only be opened

a while after the programme comes to an end.

4.2.5 Correct load capacity

The maximum load capacity depends on the type of laundry, the degree of soiling and the washing

programme desired.

Machine automatically adjusts the water amount according to the weight of the laundry put inside it.

WARNING: Follow the information in the “Programme and consumption table”. When overloaded, machine's

washing performance will drop. Moreover, noise and vibration problems may occur.

Washing Machine / User’s Manual

13 / EN

4.2.6 Using detergent and softener

When using detergent, softener, starch, fabric dye, bleacher and decolorant, descaling agents; read the

manufacturer's instructions written on the package and follow the dosages specified. Use measuring cup if

available.

The detergent drawer is composed of three

compartments:

–(1)forprewash

–(2)formainwash

–(3)forsoftener

–( ) in addition, there is a siphon piece in the

softener compartment.

Detergent, softener and other cleaning agents

• Adddetergentandsoftenerbeforestartingthewashingprogramme.

• Whilethewashingcycleisinprogress,donotleavethedetergentdispenseropen!

• Whenusingaprogrammewithoutprewash,donotputanydetergentintotheprewash

compartment (compartment nr. "1").

• Inaprogrammewithprewash,donotputliquiddetergentintotheprewashcompartment

(compartment nr. "1").

• Donotselectaprogrammewithprewashifyouareusingadetergentbagordispensingball.Place

the detergent bag or the dispensing ball directly among the laundry in the machine.

If you are using liquid detergent, do not forget to place the liquid detergent container into the main

wash compartment (compartment number “2”).

Choosing the detergent type

Detergent type to be used depends on the fabric type and color.

• Usedifferentdetergentsforcolouredandwhitelaundry.

• Washyourdelicateclothesonlywithspecialdetergents(liquiddetergent,woolshampoo,etc.)

used solely for delicate clothes.

• Whenwashingdarkcolouredclothesandquilts,itisrecommendedtouseliquiddetergent.

• Washwoolenswithspecialdetergentmadespecificallyforwoolens.

CAUTION: Use only detergents manufactured specifically for washing machines.

CAUTION: Do not use soap powder.

Adjusting detergent amount

The amount of washing detergent to be used depends on the amount of laundry, the degree of

soiling and water hardness.

• Donotuseamountsexceedingthedosagequantitiesrecommendedonthedetergentpackage

to avoid problems of excessive foam, poor rinsing, financial savings and finally, environmental

protection.

• Uselesserdetergentforsmallamountsorlightlysoiledclothes.

Using softeners

Pour the softener into the softener compartment of the detergent drawer.

• Donotexceedthe(>max<)levelsignonthesoftenercompartment.

• Ifthesoftenerhaslostitsfluidity,diluteitwithwaterbeforeputtingitinthedetergentdrawer.

Washing Machine / User’s Manual

14 / EN

Washing Machine / User’s Manual

Using liquid detergents

If the product contains a liquid detergent cup:

• Puttheliquiddetergentcontainerintothe

compartment no “2”.

• Iftheliquiddetergentlostitsfluidity,dilute

it with water before putting it into the

detergent container.

If the product does not contain a liquid detergent cup:

• Donotuseliquiddetergentfortheprewashinaprogrammewithprewash.

• LiquiddetergentstainsyourclotheswhenusedwithDelayedStartfunction.Ifyouaregoingto

use the Delayed Start function, do not use liquid detergent.

Using gel and tablet detergent

• Ifthegeldetergentthicknessisfluidalandyourmachinedoesnotcontainaspecialliquid

detergent cup, put the gel detergent into the main wash detergent compartment during first

water intake. If your machine contains a liquid detergent cup, fill the detergent into this cup before

starting the programme.

• Ifthegeldetergentthicknessisnotfluidalorintheshapeofcapsuleliquidtablet,putitdirectly

into the drum before washing.

• Puttabletdetergentsintothemainwashcompartment(compartmentnr."2")ordirectlyintothe

drum before washing.

Using starch

• Puttheliquidsoda,powdersodaorthefabricdyeintothesoftenercompartment.

Do not use softener and starch together in a washing cycle.

Wipe the inside of the machine with a damp and clean cloth after using starch.

Using limescale remover

• Whenrequired,uselimescaleremoversmanufacturedspecificallyforwashingmachinesonly.

Using bleaches

Add the bleach at the beginning of the washing cycle by selecting a prewash programme. Do not

put detergent in the prewash compartment. As an alternative application, select a programme

with extra rinse and add the bleaching agent while the machine is taking water from the

detergent compartment during first rinsing step.

•Donotusebleachingagentanddetergentbymixingthem.

•Usejustalittleamount(approx.50ml)ofbleachingagentandrinsetheclothesverywellasit

causes skin irritation. Do not pour the bleach onto the laundry and do not use it with the colored

items.

•Whenusingoxygen-baseddecolorant,selectaprogrammewhichwashesthelaundryatalow

temperature.

•Oxygen-baseddecolorantcanbeusedwiththedetergent;however,ifitisnotatthesame

consistence, first put detergent in the compartment number “2” in the detergent dispenser and

wait for the machine to flush the detergent when taking in water. While the machine continues

taking in water, add decolorant in the same compartment.

·When you want to use liquid detergent, pull

the apparatus towards yourself. The part

that falls down will serve as a barrier for the

liquid detergent. If required, clean the

apparatus with water when it is in place or by

removing it. If you will use powder detergent,

the apparatus must be secured at top

position.

If the product is equipped with a liquid detergent part:

15 / EN

4.2.7 Tips for efficient washing

Clothes

Light Colours and

Whites Colours Black/Dark

Colours

Delicates/

Woolens/

Silks

(Recommended temperature

range based on soiling level:

40-90 oC)

(Recommended temperature

range based on soiling level:

cold -40 oC)

(Recommended

temperature range

based on soiling level:

cold -40 oC)

(Recommended

temperature range

based on soiling

level: cold -30 oC)

Soiling Level

Heavily

Soiled

(difficult stains

such as grass,

coffee, fruits

and blood.)

It may be necessary to pre-

treat the stains or perform

prewash. Powder and liquid

detergents recommended

for whites can be used at

dosages recommended for

heavily soiled clothes. It is

recommended to use powder

detergents to clean clay and

soil stains and the stains that

are sensitive to bleaches.

Powder and liquid detergents

recommended for colors can be

used at dosages recommended

for heavily soiled clothes. It is

recommended to use powder

detergents to clean clay and

soil stains and the stains that

are sensitive to bleaches. Use

detergents without bleach.

Liquiddetergents

suitable for colors

and dark colors can

be used at dosages

recommended for

heavily soiled clothes.

Prefer liquid

detergents

produced for

delicate clothes.

woollen and silk

clothes must

be washed with

special woollen

detergents.

Normally

Soiled

(For example,

stains caused

by body on

collars and

cuffs)

Powder and liquid detergents

recommended for whites

can be used at dosages

recommended for normally

soiled clothes.

Powder and liquid detergents

recommended for colors can be

used at dosages recommended

for normally soiled clothes.

Detergents which do not

contain bleach should be used.

Liquiddetergents

suitable for colors

and dark colors can

be used at dosages

recommended for

normally soiled

clothes.

Prefer liquid

detergents

produced for

delicate clothes.

woollen and silk

clothes must

be washed with

special woollen

detergents.

Lightly

Soiled

(No visible

stains exist.)

Powder and liquid detergents

recommended for whites

can be used at dosages

recommended for lightly soiled

clothes.

Powder and liquid detergents

recommended for colors can be

used at dosages recommended

for lightly soiled clothes.

Detergents which do not

contain bleach should be used.

Liquiddetergents

suitable for colors

and dark colors can

be used at dosages

recommended for

lightly soiled clothes.

Prefer liquid

detergents

produced for

delicate clothes.

woollen and silk

clothes must

be washed with

special woollen

detergents.

Washing Machine / User’s Manual

6 / EN

4.3 Operating the product

4.3.1 Control panel

1 - Programme Selection knob (Uppermost

2 - Display

3 - Delayed Start button

4 - Programme Follow-up indicator

5 - Start / Pause button

6 - Auxiliary function button 3

7 - Auxiliary function button 2

8 - Auxiliary function button 1

9 - Spin Speed Adjustment button

10 - Temperature Adjustment button

60°

1000

20°

90°

40°

30°

800

600

400

1 2 3 4

57 601 9 8

1.Make sure that the hoses are connected tightly.

2.Plug in your machine.

3.Turn the tap on completely.

4.Place the laundry in the machine.

5.Add detergent and fabric softener.

1.Select the programme suitable for the type, quantity and soiling degree of the laundry in

accordance with the "Programme and consumption table" and the temperature table below.

2.Select the desired programme with the Programme Selection knob.

4.3.4 Programme and consumption table

17 / EN

60°

Max. Load (kg)

Water Consumption (l)

Energy Consumption (kWh)

Max. Speed***

prewash

Fast+

Extra Rinse

Anti-Crease

Selectable temperature range °C

90 9 102 2.60 1600 •••• Cold - 90

60 9 98 1.90 1600 •••• Cold - 90

40 9 95 1.10 1600 •••• Cold - 90

60** 9 56.0 1.120 1600 Cold - 60

60** 4.5 42.0 0.670 1600 Cold - 60

40** 4.5 42.0 0.670 1600 Cold - 60

60 4 75 1.40 1200 •••• Cold - 60

40 4 73 0.95 1200 •••• Cold - 60

Daily Quick/Super Short + Fast 30 2 48 0.15 1400 • • Cold - 30

90 9 72 2.30 1400 • • Cold - 90

60 9 72 1.30 1400 • • Cold - 90

30 9 72 0.25 1400 • • Cold - 90

Mixed Fabrics 40 4 75 1.00 800 • • Cold - 40

Hand Wash 40 2 55 0.55 1200 •Cold - 40

Delicates 40

4 58 0.80 1200 •* Cold - 40

Duvet 60 - 95 1.40 1000 •Cold - 60

Sports 40 4 58 0.60 1200 •Cold - 40

Dark Care 40 4 88 1.05 1200 ••*•Cold - 40

StainExpert 30 4.5 85 1.70 1600 • • • 30 - 60

Shirts 60 4 65 1.40 800 ••• Cold - 60

Anti Allergy 90 9 129 2.90 1600 * 20-90

Drum Clean 90 - 80 2.70 600 90

Auxiliary functions

Program

Cottons

Daily Quick/Super Short

Synthetics

Cottons Eco

18 / EN

Depending on the type of fabric, use the following main programmes.

• Cottons

You can wash your durable cotton laundry (sheets, bedlinen, towels, bathrobes, underwear etc.)

in this programme. When the quick wash function button is pressed, programme duration

becomes notably shorter but eective washing performance is ensured with intense washing

movements. If the quick wash function is not selected, superior washing and rinsing performance

is ensured for your heavily soiled laundry.

• Synthetics

You can wash your laundry (such as shirts, blouses, synthetic/cotton blended fabrics etc.) in this

programme. The programme duration gets notable shorter and washing with high performance is

ensured. If the quick wash function is not selected, superior washing and rinsing performance is

ensured for your heavily soiled laundry.

• Hand Wash

Use to wash your woolen/delicate laundry. Select the appropriate temperature complying with

the tag of your clothes. Your laundry will be washed with a very gentle washing action in order not

to damage the clothes.

For special cases, additional programmes are available in the machine.

Additional programmes may dier according to the model of the machine.

Load (kg)

Water

(l)

Energy

(kWh)

Programme

Content (%) ** Content (%) **

≤ 1000 rpm > 1000 rpm

4 75 1.40

115/150 45 40

473 0.95

115/150 45 40

•Cottons Eco

Use to wash your normally soiled, durable cotton and linen laundry. Although it washes longer than all

other programmes, it provides high energy and water savings. Actual water temperature may be

different from the stated wash temperature. When you load the machine with less laundry (e.g. ½

capacity or less), periods in programme stages may automatically get shorter. In this case, energy and

water consumption will decrease more, providing a more economic wash.

•Anti Allergy

This is a long-duration programme that you can use for your laundry requiring a hygienic washing at

high temperatures with intensive and long washing cycle. The high level of hygiene is ensured thanks

to long heating duration and additional rinsing step.

•Delicates

You can wash your delicate clothes such as cotton/synthetic blended knitwear or hosiery in this

programme. It washes with more delicate washing action. Wash your clothes whose colour you want

to preserve either at 20degrees or by selecting the cold wash option.

Washing Machine / User’s Manual

19 / EN

• Daily Xpress / Super Short

Use this programme to wash your lightly soiled or unspotted cotton clothes in a short time. The

programme duration can be reduced up to 14 minutes when the quick wash function is selected. When

the quick wash function is selected, maximum 2 (two) kg of laundry must be washed.

• Dark Care

Use this programme to protect the colour of your dark-coloured garments or jeans. It performs high

performance washing with special drum movement even if the temperature is low. It is recommended

to use liquid detergent or woolen shampoo for dark coloured laundry. Do not wash your delicate

clothes containing wool or etc.

• Mixed Fabrics

Use to wash your cotton and synthetic clothes together without sorting them.

• Shirts

This programme is used to wash the shirts made from cotton, synthetic and synthetic blended fabrics

altogether. It reduces wrinkles. When the quick wash function is selected, the Pre-treatment

algorithm is executed.

• Applythepre-treatmentchemicalonyourgarmentsdirectlyoraddittogetherwithdetergent

when the machine starts to take water from the main washing compartment. Thus, you can obtain

the same performance as you obtain with normal washing in a much shorter period of time. Usage

life of your shirts increases.

• Sports

You can use this programme to wash sports and outdoors garments that contain cotton/synthetics

mix and water repellent covers such as gore-tex etc. It makes sure your garments are washed

gently thanks to special rotating movements.

• Duvet

Use this programme to wash your coats, vest, jackets etc. and some Duvets* containing feathers

with a "machine washable" label on them. Thanks to special spinning profiles, it is ensured that the

water reaches the air gaps amongst the feathers.

•StainExpert

The machine has a special stain programme which enables the removal of different types of stains in

the most effective way. Use this programme only for durable colourfast cotton laundry. Do not wash

delicate and pigmenting clothes and laundry in this programme. Before washing, garment tags should

be checked (recommended for cotton shirts, trousers, shorts, t-shirts, baby clothes, pyjamas, aprons,

table clothes, bed sheets, duvet covers, pillowcases, bath-beach towels, towels, socks, cotton

underwear that are suitable for washing at high temperature and long time). In the automatic stain

programme, you can wash 24 types of stains divided into two different groups according to quick

function selection. You can see stain groups based on the selection of the quick function.

You can find stain groups based on quick function below:

When quick function is selected:

Blood Tea Red Wine

Chocolate Coffee Curry

Pudding Fruit juice Jam

Egg Ketchup Coal

Butter Sweat Salad Dressing

Grass Collar Soil Make-up

Mud Food Machine Oil

Coke Mayonnaise Baby Food

When quick function is not selected:

• Select the stain programme.

• Select the stain you want to clean by locating it in the groups above and selecting the related

group with the quick auxiliary function button.

• Read the garment tag carefully and ensure that correct temperature and spin speed are selected.

Donotloadmorethan1doublefiberduvet(200x200cm).

Do not wash your duvets, pillows and etc. that contain cotton in the machine.

CAUTION:

Do not wash the items apart from duvets such as carpets, rugs and etc. in the

machine. Otherwise, permanent damage will occur in the machine.

20 / EN Washing Machine / User’s Manual

4.3.7 Specal programmes

For specific applications, select any of the following programmes.



Use when you want to rinse or starch separately.



You can use this function to remove the water on the garment of drain the water in the machine.

Before selecting this programme, select the desired spin speed and press Start / Pause button. First,

the machine will drain the water inside of it. Then, it will spin the laundry with the set spin speed and

drain the water coming out of them.

If you wish to drain only the water without spinning your laundry, select the Pump+Spin programme

and then select the No Spin function with the help of Spin Speed Adjustment button. Press Start /

Pause button.

Use a lower spin speed for delicate laundries.

4.3.8 Temperature selecton

Whenever a new programme is selected, the recommended temperature value for the selected

programme appears on the temperature indicator.

To decrease the temperature, press the Temperature Adjustment button. Temperature will decrease

gradually. Temperature level lights will not turn on when the cold level is selected.

If the programme has not reached the heating step, you can change the temperature without switching the

machine to Pause mode.

4.3.9 Spn speed selecton

Whenever a new programme is selected, the recommended spin speed of the selected programme is

displayed on the spin speed indicator.

To decrease the spin speed, press the Spin Speed Adjustment button. Spin speed decreases

gradually. Then, depending on the model of the product, "Rinse Hold" and "No Spin" options appear

on the display. When "No Spin" is selected, the rinse level indicator lights will not turn on.

Rinse hold

If you are not going to unload your clothes immediately after the programme completes, you can

use rinse hold function to keep your laundry in the final rinsing water in order to prevent them from

getting wrinkled when there is no water in the machine. Press Start / Pause button after this process

if you want to drain the water without spinning your laundry. Programme will resume and complete

after draining the water.

If you want to spin the laundry held in water, adjust the Spin Speed and press Start / Pause button.

The programme will resume. Water is drained, laundry is spun and the programme is completed.

If the programme has not reached the spinning step, you can change the speed without switching the machine

to Pause mode.



Select the desired auxiliary functions before starting the programme. Furthermore, you may also

select or cancel auxiliary functions that are suitable to the running programme without pressing the

Start / Pause button when the machine is operating. For this, the machine must be in a step before

the auxiliary function you are going to select or cancel.

If the auxiliary function cannot be selected or canceled, light of the relevant auxiliary function will

blink 3 times to warn the user.

If a second auxiliary function conflicting with the first one is selected before starting the machine, the function

selected first will be canceled and the second auxiliary function selection will remain active.

An auxiliary function that is not compatible with the programme cannot be selected. (See, "Programme and

consumption table")

Auxiliary Function buttons may vary according to the model of the machine.

Washing Machine / User’s Manual

21 / EN

4.3.10.1 Auxiliary functions



A Prewash is only worthwhile for heavily soiled laundry. Not using the Prewash will save energy,

water, detergent and time.

Prewash without detergent is recommended for tulle and curtains.



When this function is selected, the durations of the relevant programmes get shorter by 50%.

Thanks to the optimised washing steps, high mechanic activity and optimum water consumption,

high washing performance is achieved in spite of the reduced duration.

When you select this function, load your machine with half of the maximum laundry specified in the programme

table.

 Extra 

This function enables the product to make another rinsing in addition to the one already made

after the main wash. Thus, the risk for sensitive skins (babies, allergic skins, etc.) to be effected by

the minimal detergent remnants on the laundry can be reduced.

4.3.10.2 Functions/Programmes Selected by Pressing the Function Buttons for 3 Seconds



Press and hold the auxiliary function button 1 for 3 seconds to select the programme.

Use regularly (once in every 1-2 months) to clean the drum and provide the required hygiene.

Operate the programme while the machine is completely empty. To obtain better results, put

powder lime-scale remover for washing machines into the detergent compartment no. “2”. When the

programme is over, leave the loading door ajar so that the inside of the machine gets dry.

This is not a washing programme. It is a maintenance programme.

Do not run the programme when there is something in the machine. If you try to do so, the machine detects that

there is load inside and aborts the programme.

 

UseChildLockfunctiontopreventchildrenfromtamperingwiththemachine.Thusyoucan

avoidany changes in a running programme.

IftheProgrammeSelectionknobisturnedwhentheChildLockisactive,"Con"appearsonthedisplay.TheChild

Lockdoesnotallowanychangeintheprogrammesandtheselectedtemperature,speedandauxiliaryfunctions.

EvenifanotherprogrammeisselectedwiththeProgrammeSelectionknobwhiletheChildLockisactive,

previously selected programme will continue running.

To activate the Child Lock:

2. Pres and hold the Auxiliary Function button for 3 seconds. C03, C02, C01 will appear on the display

respectively while you keep the button pressed for 3 seconds. Then, while the light of the Auxiliary

Function button 2 is flashing, "Con" will appear on the display indicating that the child lock has been

activated.IfyoupressanybuttonorturntheProgrammeSelectionknobwhentheChildLockis

active, same phrase will appear on the display.

To deactivate the Child Lock:

Press and hold the Auxiliary Function button 2 for 3 seconds while a programme is running. C03,

C02, C01 will appear on the display respectively while you keep the button pressed for 3 seconds.

Then, while the light of the auxiliary function button 2 is flashing, "COF" will appear on the display

indicating that the child lock has been deactivated.

Inadditiontothemethodabove,todeactivatetheChildLock,switchtheProgrammeSelectionknobtoOn/Off

position when no programme is running, and select another programme.

ChildLockisnotdeactivatedafterpowerfailuresorwhenthemachineisunplugged.

22/ EN Washing Machine / User’s Manual

4.3.11 Delayed Start

With the Delayed Start function the startup of the programme may be delayed up to 19 hours.

Delayed start time can be increased by increments of 1 hour.

Do not use liquid detergents when you set Delayed Start! There is the risk of staining of the clothes.

1. Open the loading door, place the laundry and put detergent, etc.

2. Select the washing programme, temperature, spin speed and, if required, the auxiliary functions.

3. Set the desired time by pressing the Delayed Start button.

4. Press Start / Pause button. The delayed start time you have set is displayed. Delayed start

countdown starts. “_” symbol next to the delayed start time moves up and down on the display.

Additional laundry may be loaded during the delayed start period.

5. At the end of the countdown, duration of the selected programme will be displayed. “_” will

disappear and the selected programme will start.

Changing the delayed start period

If you want to change the time during countdown:

1. Press the Delayed Start button. Time will increase by 1 hour each time you press the button.

2. If you want to decrease the delayed start time, press Delayed Start button repeatedly until the

desired delayed start time appears on the display.

Cancelling the Delayed Start function

If you want to cancel the delayed start countdown and start the programme immediately:

1. Set the Delayed Start period to zero or turn the Programme Selection knob to any programme.

Thus, Delayed Start function will be canceled. The End/Cancel light flashes continuously.

2. Then, select the programme you want to run again.

3. Press Start / Pause button to start the programme.

4.3.12 Startng the programme

1. Press Start / Pause button to start the programme.

2. Programme follow-up light showing the startup of the programme will turn on.

If no programme is started or no button is pressed within 1 minute during programme selection process, the

machine will switch to Pause mode and the illumination level of the temperature, speed and loading door

indicator lights will decrease. Other indicator lights and indicators will turn off. Once the Programme Selection

knob is rotated or any button is pressed, indicator lights and indicators will turn on again.

Anti-Crease+

If you press and hold the auxiliary function button 3 for 3 seconds, this function will

be selected and the programme follow-up light of the relevant programme will turn

on. When this function is selected, the drum will rotate for up to eight hours to

ensure that the clothes do not crease at the end of the programme. At any time

during these eight hours, you can cancel the programme and unload the machine.

Just press any button or turn the programme selection knob to end the function.

The programme follow-up light will remain on even if you end the function by

pressing any button. If you end the function by turning the programme selection

knob, the programme follow-up light will remain on or go off depending on the

selected programme. If you do not cancel the function by pressing the Auxiliary

Function button 3 for 3 seconds, it will be used in the next washing cycles as well.

Washing Machine / User’s Manual

23 / EN

4.3.13 Progress of programme

Progress of a running programme can be followed from the Programme Follow-up indicator. At

the beginning of every programme step, the relevant indicator light will turn on and light of the

completed step will turn off.

You can change the auxiliary functions, speed and temperature settings without stopping the

programme flow while the programme is running. To do this, the change you are going to make must

be in a step after the running programme step. If the change is not compatible, relevant lights will

flash for 3 times.

If the machine does not pass to the spinning step, Rinse Hold function might be active or the automatic

unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the

machine.

4.3.14 Loadng door lock

There is a locking system on the loading door of the machine that prevents opening of the loading

door in cases when the water level is unsuitable.

LoadingdoorlightwillstartflashingwhenthemachineisswitchedtoPausemode.Machinechecks

thelevelofthewaterinside.Ifthelevelissuitable,LoadingDoorlightilluminatessteadilywithin1-2

minutes and the loading door can be opened.

Ifthelevelisunsuitable,LoadingDoorlightturnsoffandtheloadingdoorcannotbeopened.Ifyou

areobligedtoopentheLoadingDoorwhiletheLoadingDoorlightisoff,youmustcancelthecurrent

programme. See. "Cancelling the programme"

4.3.15 Changng the selectons after programme has started

Switching the machine to pause mode

Press the Start / Pause button to switch the machine to pause mode while a programme is running.

The light of the step which the machine is in starts flashing in the Programme Follow-up indicator to

show that the machine has been switched to the pause mode.

Also,whentheloadingdoorisreadytobeopened,LoadingDoorlightwillalsoilluminate

continuously in addition to the programme step light.



Depending on the step the programme has reached, you can cancel or select the auxiliary functions.

See, "Auxiliary function selection".

You can also change the speed and temperature settings. See, "Spin speed selection" and

"Temperature selection".

If no change is allowed, the relevant light will flash 3 times.

Adding or taking out laundry

1. Press Start / Pause button to switch the machine to pause mode. The programme follow-up light

of the relevant step during which the machine was switched into the pause mode will flash.

2.WaituntiltheLoadingDoorcanbeopened.

3.OpentheLoadingDoorandaddortakeoutthelaundry.

4.ClosetheLoadingDoor.

5. Make changes in auxiliary functions, temperature and speed settings if necessary.

6. Press Start / Pause button to start the machine.

24 / EN Washing Machine / User’s Manual

4.3.16 Cancellng the programme

To cancel the programme, turn the Programme Selection knob to select another programme.

Previous programme will be cancelled. End / Cancel light will flash continuously to notify that the

programme has been canceled.

Your machine will end the programme when you turn the Programme Selection knob; however, it

does not drain the water inside. When you select and start a new programme, the newly selected

programme will start depending on the step the previous programme was canceled in. For example,

it may take in additional water or continue to wash with the water inside.

Depending on the step where the programme was canceled in, you may have to put detergent and softener

again for the programme you have selected anew.

4.3.17 End of programme

“End” appears on the display at the end of the programme.

1. Wait until the loading door light illuminates steadily.

2. Press On / Off button to switch off the machine.

3. Take out your laundry and close the loading door. Your machine is ready for the next washing

cycle.

4.3.18 Your machne features "Standby Mode".

After you switch on your machine with On-Off button, if no programme is started or no other

procedure is performed at the selection step or no action is taken within approx. 2 minutes after

the selected programme ends, your machine will switch to energy saving mode automatically.

The brightness of the indicator lights will decrease. Also, if your product has a display that shows

programme time, this display will be completely turned off. If you turn the Programme Selection knob

or touch any button, lights and display will switch back to previous condition. The selections which

you make when exiting from the energy efficiency may change. Please check the correctness of your

selections before starting the programme. If necessary, please make your settings again. This is not

an error.

4.4 Maintenance and cleaning

Service life of product extends and frequently experienced problems will be reduced if it is cleaned at

regular intervals.

4.4.1 Cleanng the detergent drawer

Clean the detergent drawer at regular intervals (every 4-5 washing cycles)

as shown below in order to prevent accumulation of powder detergent in

time.

Lifttherearpartofthesiphontoremoveitasillustrated.

If more than normal amount of water and softener mixture starts to gather

in the softener compartment, the siphon must be cleaned.

1 Press the dotted point on the siphon in the softener compartment and pull towards you until

the compartment is removed from the machine.

2. Wash the detergent drawer and the siphon with plenty of lukewarm water in a washbasin.

In order to prevent the residues to contact your skin, clean it with an appropriate brush by

wearing a pair of gloves.

3 Insert the drawer back into its place after cleaning and make sure that it is seated well.

4.4.2 Cleanng the loadng door and the drum

For products with drum cleaning programme, please see Operating the product - Programmes.

Repeat Drum Cleaning process in every 2 months.

Use an detergent / anti-limescale suitable for the washing machines.

After every washing make sure that no foreign substance is left in the drum.

If the holes on the bellow shown in the figure is blocked, open the holes using

a toothpick.

Foreign metal substances will cause rust stains in the drum. Clean the stains

on the drum surface by using cleaning agents for stainless steel.

Never use steel wool or wire wool. These will damage the painted, chromated

and plastic surfaces.

4.4.3 Cleanng the body and control panel

Wipe the body of the machine with soapy water or non-corrosive mild gel detergents as necessary,

and dry with a soft cloth.

Use only a soft and damp cloth to clean the control panel.

4.4.4 Cleanng the water ntake flters

There is a filter at the end of each water intake valve at the rear of the machine and also at the

end of each water intake hose where they are connected to the tap. These filters prevent foreign

substances and dirt in the water to enter the washing machine. Filters should be cleaned as they do

get dirty.

1. Close the taps.

2. Remove the nuts of the water intake hoses to access

the filters on the water intake valves. Clean them

with an appropriate brush. If the filters are too dirty,

remove them from their places with a pliers and clean

in this way.

3. Take out the filters on the flat ends of the water

intake hoses together with the gaskets and clean

thoroughly under running water.

4. Replace the seals and filters carefully and tighten

their nuts by hand.

Washing Machine / User’s Manual 25 / EN

4.4.5 Dranng remanng water and cleanng the pump flter

The filter system in your machine prevents solid items such as buttons, coins and fabric fibres

clogging the pump impeller during discharge of washing water. Thus, the water will be discharged

without any problem and the service life of the pump will extend.

If the machine fails to drain water, the pump filter is clogged. Filter must be cleaned whenever it is

clogged or in every 3 months. Water must be drained off first to clean the pump filter.

In addition, prior to transporting the machine (e.g., when moving to another house) and in case of

freezing of the water, water may have to be drained completely.

CAUTION: Foreign substances left in the pump filter may damage your machine or may cause noise problem.

CAUTION: If the product is not being used, shut the tap shut, remove mains pipe and drain the water inside

the machine against any likely freezing.

CAUTION: After each use, turn off the water tap to which the mains hose is connected.

In order to clean the drty flter and dscharge the water:

1 Unplug the machine to cut off the supply power.

CAUTION: Temperatureofthewaterinsidethemachinemayriseupto90ºC.Toavoidtheburningrisk,clean

the filter after the water inside the machine is cooled down.

2. Open the filter cover.

3 Follow the below procedures in order to drain water.

The product does not have an emergency water dran hose, n order to dran the water:

a. In order to collect the water to flow out of the

filter, place a large vessel in front of the filter.

b. Turn and loosen the pump filter until water

starts to flow (counterclockwise). Fill the

flowing water into the container you have

placed in front of the filter. Always keep a piece

of cloth handy to absorb any spilled water.

c When the water inside the machine is finished,

take out the filter completely by turning it.

4. Clean any residues inside the filter as well as fibres, if any, around the pump impeller region.

5. Replace the filter.

6. If the filter cap is composed of two pieces, close the filter cap by pressing on the tab. If it is one

piece, seat the tabs in the lower part into their places first, and then press the upper part to

close.

26 / EN Washing Machine / User’s Manual

Troubleshooting

Problem Reason

Programme does not start

after c

Start / Pause / Cancel button was not pressed.

Programme cannot be started or

selected.

pressure, etc.).

mode after the programme

water.

the programme started.

low voltage.

come to an end.

27 / EN

Problem Reason Soluton

Washing takes longer time than

specified in the manual.(*)

Water pressure is low. • Machine waits until taking in adequate

amount of water to prevent poor washing

quality due to the decreased amount of

water. Therefore, the washing time extends.

Voltage might be low. • Washing time is prolonged to avoid poor

washing results when the supply voltage

is low.

Input temperature of water might be low. • Required time to heat up the water extends

in cold seasons. Also, washing time can be

lengthened to avoid poor washing results.

Number of rinses and/or amount of rinse water

might have increased.

• Machine increases the amount of rinse water

when good rinsing is needed and adds an

extra rinsing step if necessary.

Excessive foam might have occurred and

automatic foam absorption system might have

been activated due to too much detergent usage.

• Use recommended amount of detergent.

Programme time does not

countdown. (On models with

display) (*)

Timer may stop during water intake. • Timer indicator will not countdown until the

machine takes in adequate amount of water.

The machine will wait until there is sufficient

amount of water to avoid poor washing

results due to lack of water. Timer indicator

will resume countdown after this.

Timer may stop during heating step. • Timer indicator will not countdown until the

machine reaches the selected temperature.

Timer may stop during spinning step. • Automatic unbalanced load detection system

might be activated due to the unbalanced

distribution of the laundry in the drum.

Programme time does not

countdown. (*)

There might be unbalanced load in the machine. • Automatic unbalanced load detection system

might be activated due to the unbalanced

distribution of the laundry in the drum.

Machine does not switch to

spinning step. (*)

There might be unbalanced load in the machine. • Automatic unbalanced load detection system

might be activated due to the unbalanced

distribution of the laundry in the drum.

The machine will not spin if water is not drained

completely.

• Check the filter and the draining hose.

Excessive foam might have occurred and

automatic foam absorption system might have

been activated due to too much detergent usage.

• Use recommended amount of detergent.

Washing performance is poor:

Laundry turns gray. (**)

Insufficient amount of detergent has been used

over a long period of time.

• Use the recommended amount of detergent

appropriate for water hardness and the

laundry.

Washing was made at low temperatures for a

long time.

• Select the proper temperature for the

laundry to be washed.

Insufficient amount of detergent is used with

hard water.

• Using insufficient amount of detergent with

hard water causes the soil to stick on the

cloth and this turns the cloth into gray in

time. It is difficult to eliminate graying once

it happens. Use the recommended amount

of detergent appropriate for water hardness

and the laundry.

Too much detergent is used. • Use the recommended amount of detergent

appropriate for water hardness and the

laundry.

Washing performance is poor:

Stains persist or the laundry is

not whitened. (**)

Insufficient amount of detergent is used. • Use the recommended amount of detergent

appropriate for water hardness and the

laundry.

Excessive laundry was loaded in. • Donotloadthemachineinexcess.Loadwith

amounts recommended in the "Programme

and consumption table".

Wrong programme and temperature were

selected.

• Select the proper programme and

temperature for the laundry to be washed.

Wrong type of detergent is used. • Use original detergent appropriate for the

machine.

Too much detergent is used. • Put the detergent in the correct

compartment. Do not mix the bleaching

agent and the detergent with each other.

28 / EN Washing Machine / User’s Manual

Problem Reason Soluton

Washing performance is poor:

Oily stains appeared on the

laundry. (**)

Regular drum cleaning is not applied. • Clean the drum regularly. For this, please

see 4.4.2.

Washing performance is poor:

Clothes smell unpleasantly. (**)

Odours and bacteria layers are formed on the

drum as a result of continuous washing at lower

temperatures and/or in short programmes.

• Leavethedetergentdraweraswellas

the loading door of the machine ajar after

each washing. Thus, a humid environment

favorable for bacteria cannot occur in the

machine.

Colour of the clothes faded. (**)

Excessive laundry was loaded in. • Do not load the machine in excess.

Detergent in use is damp. • Keep detergents closed in an environment

free of humidity and do not expose them to

excessive temperatures.

A higher temperature is selected. • Select the proper programme and

temperature according to the type and

soiling degree of the laundry.

It does not rinse well.

The amount, brand and storage conditions of the

detergent used are inappropriate.

• Use a detergent appropriate for the washing

machine and your laundry. Keep detergents

closed in an environment free of humidity

and do not expose them to excessive

temperatures.

Detergent is put in the wrong compartment. • If detergent is put in the prewash

compartment although prewash cycle is not

selected, machine can take this detergent

during rinsing or softener step. Put the

detergent in the correct compartment.

Pump filter is clogged. • Check the filter.

Drain hose is folded. • Check the drain hose.

Laundry became stiff after

washing. (**)

Insufficient amount of detergent is used. • Using insufficient amount of detergent for

the water hardness can cause the laundry

to become stiff in time. Use appropriate

amount of detergent according to the water

hardness.

Detergent is put in the wrong compartment. • If detergent is put in the prewash

compartment although prewash cycle is not

selected, machine can take this detergent

during rinsing or softener step. Put the

detergent in the correct compartment.

Detergent might be mixed with the softener. • Do not mix the softener with detergent.

Wash and clean the dispenser with hot water.

Laundry does not smell like the

softener. (**)

Detergent is put in the wrong compartment. • If detergent is put in the prewash

compartment although prewash cycle is not

selected, machine can take this detergent

during rinsing or softener step. Wash and

clean the dispenser with hot water. Put the

detergent in the correct compartment.

Detergent might be mixed with the softener. • Do not mix the softener with detergent.

Wash and clean the dispenser with hot water.

Detergent residue in the

detergent drawer. (**)

Detergent is put in wet drawer. • Dry the detergent drawer before putting in

detergent.

Detergent has gotten damp. • Keep detergents closed in an environment

free of humidity and do not expose them to

excessive temperatures.

Water pressure is low. • Check the water pressure.

The detergent in the main wash compartment got

wet while taking in the prewash water. Holes of

the detergent compartment are blocked.

• Check the holes and clean if they are clogged.

There is a problem with the detergent drawer

valves.

• Call the Authorized Service Agent.

Detergent might be mixed with the softener. • Do not mix the softener with detergent.

Wash and clean the dispenser with hot water.

Regular drum cleaning is not applied. • Clean the drum regularly. For this, please

see 4.4.2.

Washing Machine / User’s Manual 29 / EN

Problem Reason Soluton

Too much foam forms in the

machine. (**)

Improper detergents for the washing machine are

being used.

• Use detergents appropriate for the washing

machine.

Excessive amount of detergent is used. • Use only sufficient amount of detergent.

Detergent was stored under improper conditions. • Store detergent in a closed and dry location.

Do not store in excessively hot places.

Some meshed laundry such as tulle may foam too

much because of their texture.

• Use smaller amounts of detergent for this

type of item.

Detergent is put in the wrong compartment. • Put the detergent in the correct

compartment.

Softener is being taken early. • There may be problem in the valves or in the

detergent dispenser. Call the Authorized

Service Agent.

Foam is overflowing from the

detergent drawer.

Too much detergent is used. • Mix 1 tablespoonful softener and ½ l water

and pour into the main wash compartment of

the detergent drawer.

• Put detergent into the machine suitable

for the programmes and maximum

loads indicated in the “Programme and

consumption table”. When you use additional

chemicals (stain removers, bleachs and etc),

reduce the amount of detergent.

Laundry remains wet at the end

of the programme. (*)

Excessive foam might have occurred and

automatic foam absorption system might have

been activated due to too much detergent usage.

• Use recommended amount of detergent.

(*) Machine does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the

machine and to its surrounding environment. Laundry should be rearranged and re-spun.

(**) Regular drum cleaning is not applied. Clean the drum regularly. See 4.4.2

CAUTION: If you cannot eliminate the problem although you follow the instructions in this section, consult your

dealer or the Authorized Service Agent. Never try to repair a nonfunctional product yourself.

30 / EN Washing Machine / User’s Manual

6 Guarantee

BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND

CONDITIONS

Your new Beko product is guaranteed against faulty materials, defective components or

manufacturing defects.

The standard guarantee starts from the date of original purchase of the product,

and lasts for a period of twelve (12) months unless Beko plc (the “Manufacturer”)

agrees to extend the guarantee for the product in writing.

If you have purchased an American style Fridge freezer, the standard guarantee starts

from the date of original purchase of the product, and lasts for a period of twenty four

(24) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for

the product in writing.

If you have any questions about the guarantee on your product (including how long it is valid), please

contact your retailer or our contact centre on 0333 207 9710 (UK and Northern Ireland) or

01 862 3411 (Republic of Ireland)

This guarantee does not in any way diminish or aect your statutory rights in connection with the

product. This guarantee is in addition to your statutory rights as a consumer. If you have any questions

about these rights, please contact the retailer from which you purchased the product. In certain

circumstances, it is possible that your statutory rights may oer additional or higher levels of

protection than those oered under the terms of this guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials, defective components or

manufacturing defects.

• Functional replacement parts to repair a product.

• The costs of a Beko Approved Engineer to carry out the repair.

What is not covered?

• Transit and delivery damage.

• Cabinet or appearance parts, including but not limited to control knobs, ﬂaps and handles.

• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery

baskets, lters and light bulbs.

• Repairs necessary as a direct or indirect result of:

—Accidental damage, misuse or abuse of a product.

—An attempted repair of a product by anyone other than a Beko Approved Engineer

(the “Engineer”).

—Installation or use of a product where such installation or use fails to meet the

requirements contained in this guarantee or the User Instructions Booklet.

• Repairs to a product operated at any time on commercial or non-residential household premises

(unless we have previously agreed to the installation environment).

This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the

Manufacturer does not accept and will not be held liable for any nancial loss incurred in connection

with the failure of any product to operate in accordance with the expected standards. Such nancial

loss includes but is not limited to loss arising from:

• Time taken oﬀ work.

• Damaged food, clothing or other items.

• Meals taken at restaurants or from takeaways.

• General compensation for inconvenience.

31 / EN

Washing Machine / User’s Manual

Important Notes

1. Your product is designed and built for domestic household use only.

2. The guarantee will automatically be void if the product is installed or is used in commercial or

non-residential domestic household premises, unless we have previously agreed to the

installation environment.

3. The product must be correctly installed, located and operated in accordance with the

instructions contained in the User Instructions Booklet provided with your product.

4. Professional installation by a qualiﬁed Electrical Domestic Appliance Installer is recommended

for all Washing Machines, Dishwashers and Electric Cookers (as incorrect installation may result

in you having to pay for the cost of repairing the product).

5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic

of Ireland) registered gas installer.

6. This guarantee is given in respect of products purchased and used within the United Kingdom

and the Republic of Ireland.

7. This guarantee is eective from the initial date of purchase of a new product from an authorised

retailer and will be void if the product is resold.

8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).

9. Possession of a copy of these terms and conditions does not necessarily mean that a product has

the beneﬁt of this guarantee. If you have any questions, please call our Call Centre on the

number set out above.

10. The Manufacturer reserves the right to terminate the guarantee if its sta or representatives

are subjected to physical or verbal abuse in the course of carrying out their duties.

11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Beko oer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your

product with a new product instead of carrying out a repair. Where a replacement is oered, this would

normally be an identical model but when this is not possible, a model of similar specication will be

provided. The Manufacturer will cover the costs and arrange for the delivery of the new product and

for the return of the old product. Any costs related to disconnecting the faulty product and installing

the replacement product will not be borne by the Manufacturer unless previously agreed to in writing.

The original guarantee will continue to apply to the replacement product; the new product will not

come with a new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be

possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers

will endeavour to minimize inconvenience and to meet requests for specic timed appointments, this

cannot be guaranteed. We will not be liable for delays or if it is unable to carry out a repair because a

convenient appointment cannot be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that your product is covered by this

guarantee with a proof of purchase. The Manufacturer reserves the right to charge for the reasonable

cost of any service call if:

• You cannot provide evidence that your product is covered by this guarantee.

• Where a service call has been made and the engineer ﬁnds that there is no fault with your product.

• That your product has not been installed or operated in accordance with the User Instructions

Booklet.

32 / EN Washing Machine / User’s Manual

• That the fault was caused by something other than faulty materials, defective components or

manufacturing defects.

• For missed appointments.

Payment of these costs are due immediately upon the Engineer providing you with an invoice. The

Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for the

service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be governed by English law and

subject to the English Courts, save where you live in another part of the United Kingdom, in which

case the law and courts of that location will apply.

If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the

Irish courts will have jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire.

WD18 8QU. Beko plc is registered in England and Wales with company registration number 02415578.

BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND

CONDITIONS

If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase

by completing the online registration form, then the standard 12 month guarantee will be extended

to 24 months, under the same terms and conditions as detailed in our Standard Guarantee Terms

and Conditions.

33 / EN

Washing Machine / User’s Manual

BEKO UK AND IRELAND PROSMART INVERTER MOTOR GUARANTEE TERMS AND

CONDITIONS

This 10 year guarantee relates to Beko products that feature the ProSmart Inverter Motor.

The ProSmart Motor guarantee terms and conditions are in addition to our Standard guarantee terms

and conditions detailed in the previous section.

In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the

original purchase date. You can register by ﬁrst visiting Beko.co.uk/register and by following the

online instructions.

Beko Free standing appliances come with a 12 month parts and labour guarantee as standard.

Beko Built-in appliances come with a 12 month parts and labour guarantee as standard. This is

extended to 24 months, free of charge, upon registration of the appliance. When you register your

appliance for additional guarantee, you will automatically activate the ProSmart Motor 10 year

guarantee. You do not need to register twice. (beko.co.uk/guarantee-terms).

To make a claim against your Beko ProSmart Inverter Motor Guarantee (the “Guarantee”), all customer

and product details must be registered with Beko plc using the procedure outlined below.

1. This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appliances)

guarantee is only eective after the expiration of the standard manufacturer’s guarantee.

2. It is only valid for the ProSmart Inverter motors of selected washing machines, washer-dryers,

tumble dryers and dishwashers. It does not cover any labour charge or any other components

of the product. In addition, it is only valid for one replacement of the ProSmart motor during the

extra 9-year (for free standing appliances) or 8 year (for built-in appliances) guarantee period.

3. To activate your guarantee, you MUST register your appliance within 90 days of the original

purchase date, by visiting beko.co.uk/register.

4.Customers will receive a unique reference code as proof of guarantee validation by email or

post, which must be quoted at the time of a claim being made.

5. Any repair/replacement of the ProSmart Inverter motor must only be carried out by an

authorised Beko Service Agent (the “Service Agent”).

6. Labour for the repair/replacement of the ProSmart Inverter motor is not included in this

guarantee and is chargeable directly by the Service Agent.

7. Any additional components tted to the product at any time will not be covered by this

guarantee and will be chargeable directly by the Service Agent.

8. The guarantee is not transferable and cannot be exchanged for cash.

9. There are no alternative or additional oﬀers to this Guarantee.

10. The guarantee is exclusive of the manufacturer’s standard guarantee

11. The Terms and Conditions shown above are in addition to the standard terms and conditions

of your product guarantee. Please read and refer to such Terms and Conditions when making

any claim.

34 / EN Washing Machine / User’s Manual

12. We may use the information you provide for marketing purposes and to analyse your purchasing

preferences. We may keep your information for a reasonable period for these purposes in

accordance with the applicable Data Protection Laws and General Data Protection Regulations

(GDPR). You can opt into this service during the registration process. Further details are available

at http://www.beko.co.uk/cookie-and-privacy.

13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer:

Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU.

Company Registration Number: 02415578.

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Washing Machine / User’s Manual

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to

have this documentation available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when

you call us, or to use our online services. When you call us you may be required to input your serial

number into your telephone keypad. For help please visit beko.co.uk/support/model-ﬁnder

For service under guarantee or for product advice please call our Contact centre

• The product model number is printed on the Operating Instruction Booklet / User guide

• The product model and serial number is printed on the Rating Label aﬃxed to the appliance.

• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or

other proof of purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is

required for requesting service under guarantee.

Please have your Model number and Serial number available when you call us, as you may be

required to input your serial number into your telephone keypad during your call.

Before requesting service please check the troubleshooting guide in the Operating Instructions

booklet, as a charge may be levied where no fault is found, and even though your product may still be

under guarantee.

After arranging service the area around the product must be easily accessible to the Engineer, without

the need for cabinets or furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any

repairs.

UK Mainland & Northern Ireland:

0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and

are charged at the basic rate. Calls from landlines and mobiles are included in free call packages but

please check with your telephone service provider for exact call charges.

Republic of Ireland:

01 862 3411

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within the

extended guarantee agreement document, otherwise please call us using the appropriate number

above, where service can be obtained at a charge.

Should you experience any diﬃculty in obtaining service please call us on

0333 207 9710 or 01 862 3411

Send us a secure message through our online contact us form. Please visit our website, click Contact

Us and choose a product support topic from the list of options. Complete the required details and click

send message.

Product registrations

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit

beko.ie/register.

Model number

Serial number

Purchased from

Date of purchase

7 Service

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

36 / EN Washing Machine / User’s Manual

Table of Contents

Beko WTG921B3 User Manual

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