Beko WTV9725XCW1 User Manual
Displayed below is the user manual for WTV9725XCW1 by Beko which is a product in the Washing Machines category. This manual has pages.
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User Manual
WTV9725XCW1
2820529666_EN/ 12-07-21.(10:20)
Document Number :
1 General safety instructions
• Do not force open the locked
loading door. The door will
open immediately after the
washing cycle has ended. If the
door does not open, apply the
solutions provided for “Loading
door cannot be opened.” error in
the Troubleshooting section. In
case of forcing the loading door
to open, the door and the lock
mechanism may get damaged.
• Use detergents, softeners
and supplements suitable for
automatic washing machines only.
• Follow the instructions on the
label of textile products and the
detergent package.
• The water supply pressure
required to run the product is
between 1 to 10 bars (0.1–1 MPa)
• Do not use old or used water inlet
hoses on the new product. It may
cause stains on your laundry.
1.2 Hot surface safety
A
CAUTION!
• The glass of the loading door
gets too hot while washing at
higher temperatures. Therefore,
especially do not allow children
touch the loading door glass
while washing.
This section includes security
instructions which may help prevent
the injuries and material damage risks.
All kinds of warranties shall be invalid if
these instructions are not observed.
1.1 Life and property safety
A
CAUTION!
• Never place the product on a
carpet-covered floor. Otherwise,
lack of airflow beneath the
machine will cause electrical
parts to overheat. This will cause
problems with your product.
• Unplug the product if it is not in
use.
• Always have the installation and
repairing procedures carried out
by the Authorised Service Agent.
The manufacturer shall not be
held liable for damages that may
arise from procedures carried
out by unauthorised persons.
• The water supply and
draining hoses must be
securely fastened and remain
undamaged. Otherwise, there is
the risk of water leakage.
• While there is still water inside
the product, never open the
loading door or remove the filter.
Otherwise, risk of flooding and
injury from hot water will occur.
This product was manufactured using the latest technology in environmentally friendly conditions.
3 / EN Washing Machine / User Manual
1.3 Children’s safety
A
CAUTION!
• This product can be used
by children at and above 8
years old and by persons
whose physical, sensory or
mental capabilities were not
fully developed or who lack
experience and knowledge
provided that they are
supervised or trained on the
safe usage of the product
and the risks it brings out.
Children should not play with
the product. Cleaning and
maintenance works should
not be performed by children
unless they are supervised by
someone. Children under the
age of 3 should be kept away
unless continuously supervised.
• Packaging materials are
dangerous for the children.
Keep packaging materials in a
safe place away from reach of
the children.
• Electrical products are
dangerous for the children.
Keep children away from the
product when it is in use.
Do not allow them to play
with the product. Use child
lock to prevent children from
intervening with the product.
A
CAUTION!
• Do not forget to close the
loading door when leaving the
room where the product is
located.
• Store all detergents and
additives in a safe place away
from the reach of the children
by closing the cover of the
detergent container or sealing
the detergent package.
1.4 Electrical safety
B
DANGER
• If the product has a failure, it
should not be operated unless
it is repaired by the Authorised
Service Agent! There is the risk
of electric shock!
• This product is designed to
resume operating in the event
of powering on after a power
interruption. If you wish to cancel
the programme, see “Cancelling
the programme” section.
• Plug the product into a
grounded outlet protected by
a 16 A fuse. Do not neglect to
have the grounding installation
made by a qualified electrician.
Our company shall not be
liable for any damages that
will arise when the product
is used without grounding
in accordance with the local
regulations.
4 / EN Washing Machine / User Manual
B
DANGER
• Do not wash the product by
spraying or pouring water onto
it! There is the risk of electric
shock!
• Never touch the power cable
plug with wet hands! Never
unplug by pulling on the cable.
Always press on the plug with
one hand and pull out the plug
by grabbing with the other hand.
• Product should be unplugged
during installation, maintenance,
cleaning and repair procedures.
• If the power cable is damaged,
it must be replaced by the
manufacturer, authorised
service or a similarly
qualified person (preferably
an electrician) or someone
designated by the importer in
order to avoid possible risks.
2. Important instructions for
environment
2.1 Compliance with WEEE Directive
This product complies with EU
WEEE Directive (2012/19/EU).
This product bears a classification
symbol for waste electrical and
electronic equipment (WEEE).
3.Intended use
• This product has been designed for domestic
use. It is not for commercial purposes or it
should not be used out of its intended use.
• The product must only be used
for washing and rinsing of laundry
that are marked accordingly.
• The manufacturer waives any responsibility
arisen from incorrect usage or transportation.
• The service life of your product is 10 years.
During this period, original spare parts will be
available to operate the appliance properly.
• This appliance is intended to be used in
household and similar applications such as:
– staff kitchen areas in shops, offices and other
working environments;
– farm houses;
– by clients in hotels, motels and other
residential type environments;
– bed and breakfast type environments;
– areas for communal use in blocks of flats or
in launderettes.
This product has been manufactured with high
quality parts and materials which can be reused
and are suitable for recycling. Do not dispose
of the waste product with normal domestic
and other wastes at the end of its service life.
Take it to the collection center for the recycling
of electrical and electronic equipment. Please
consult your local authorities to learn about
these collection centers.
Compliance with RoHS Directive:
The product you have purchased complies
with EU RoHS Directive (2011/65/EU). It
does not contain harmful and prohibited
materials specified in the Directive.
2.2 Package information
Packaging materials of the product are
manufactured from recyclable materials in
accordance with our National Environment
Regulations. Do not dispose of the
packaging materials together with the
domestic or other wastes. Take them to
the packaging material collection points
designated by the local authorities.
5 / EN Washing Machine / User Manual
4 Technical specifications
C
INFORMATION
SUPPLIER’S NAME MODEL IDENTIFIER
A
A
(*)
• The model information as stored in the product
database can be reached by entering following
website and searching for your model identifier (*)
found on energy label.
https://eprel.ec.europa.eu/
Supplier name or trademark Beko
Model name WTV9725XCW1
7158144500
Rated capacity (kg) 9
Maximum spin speed (rpm) 1400
Built-in No
Height (cm) 84
Width (cm) 60
Depth (cm) 64
Single Water inlet / Double Water inlet • / -
• Available
Electrical input (V/Hz) 230 V / 50Hz
Total current (A) 10
Total power (W) 2200
Main model code 928
Rinse Spin+Drain
Prewash Fast Fast+ Extra
Rinse
Extra
Water
Anti
Crease
Pet Hair
Removal
Rinse
Hold
No
Water
Drain
Soaking
Spin No
Spin
Tap
Water
(Cold)
Steam
Time
Delay
Night
Modu
Temperature Door
Lock
Child
Lock
On/Off Start /
Pause
Soil Level Add
Garment
AutoDose Liquid
Detergent
Selection
Softener
Selection
Wash
Downloaded
Program
Steeping
Ok
(End)
Cancel AntiCrease+ Iron
Dry
Cupboard
Dry
Extra
Dry
Timed
Drying
Clean&
Wear
Symbols Table
Drying
6 / EN Washing Machine / User Manual
4.1 Installation
• Apply to the nearest authorised service
agent for the installation of your product.
• Preparation of the location and electrical,
tap water and waste water installations at
the place of installation is under customer's
responsibility.
• Make sure that the water inlet and discharge
hoses as well as the power cable are not
folded, pinched or crushed while pushing
the product into its place after installation or
cleaning procedures.
• Make sure that the installation and electrical
connections of the product are performed
by authorised service. Manufacturer shall
not be held liable for damages that may
arise from procedures carried out by
unauthorised persons.
• Prior to installation, visually check if the
product has any defects on it. If so, do not
have it installed. Damaged products cause
risks for your safety.
4.1.1 Appropriate installation location
• Place the product on a hard and level floor.
Do not put it onto a carpet with high pile or
other similar surfaces.
• When the washing machine and dryer are
placed on top of each other, their total
weight –when loaded– amounts to 180 kg.
Place the product on a solid and flat floor
that has sufficient load carrying capacity!
• Do not place the product on the power cable.
• Do not install the product in the
environments where the temperature falls
below 0 ºC.
• Leaving a gap at the sides of the machine is
suggested to reduce vibration and noise
• On a graduated floor, do not place the
product next to the edge or on a platform.
• Do not place heat sources such as Hobs,
Irons, Ovens, etc. on the washing machine
and do not use them on the product.
4.1.2 Removing packaging reinforcement
Tilt the machine
backwards to remove the
packaging reinforcement.
Remove the packaging
reinforcement by pulling
the ribbon. Do not make
this operation alone by
yourself.
4.1.3 Removing the
transportation locks
1. Loosen all bolts with an appropriate wrench
until they turn freely.
2. Remove the transport safety bolts by
turning them slightly.
3. Insert the plastic covers in the bag
containing the user manual to the openings
on the rear panel.
A
CAUTION!
• Remove the transportation safety bolts
before operating the washing machine!
Otherwise, the product will be damaged.
C
INFORMATION
• Keep the transportation safety bolts in
a safe place to reuse when the washing
machine needs to be moved again in the
future.
• Install the transport safety bolts in reverse
order of the disassembly procedure.
• Never move the product without the
transportation safety bolts properly fixed in
place!
4.1.4 Connecting water supply
C
INFORMATION
• It is necessary to have 10 – 80 liters of
water flowing from the fully open tap in one
minute to have your machine run smoothly.
Attach a pressure reducing valve if water
pressure is higher.
A
CAUTION!
• Models with a single water inlet should not
be connected to the hot water tap. In such
a case the laundry will get damaged or the
product will switch to protection mode and
will not operate.
7 / EN Washing Machine / User Manual
1 Tighten the nuts of the hose by hand.
Never use a tool when tightening the nuts.
2 When hose connection is completed,
check whether there is leak problems at the
connection points by opening the taps fully. If
any leaks occur, turn off the tap remove the
nut. Retighten the nut carefully after checking
the seal. In order to prevent the water leaks
and resultant damages, keep the taps closed
when you do not use the product.
4.1.5 Connecting the drain
hose to the drain
• Attach the end of the drain hose directly to
waste water drain, lavatory or bathtub.
A
CAUTION!
• Your drain house will be flooded if the
hose comes out of its housing during
water discharge. Moreover, there is risk of
scalding due to high washing temperatures!
In order to prevent such situations and
make sure that the machine performs water
intake and discharge processes without
any problem, fix the drain hose securely.
40 cm
100 cm
• Connect the drain hose to a minimum height
of 40 cm and a maximum height of 100 cm.
• In case the drain hose is elevated after laying
it on the floor level or close to the ground
(less than 40 cm above the ground), water
discharge becomes more difficult and the
laundry may come out excessively wet.
Therefore, follow the heights described in
the figure.
• To prevent the waste water to go back
into the machine again and to ensure easy
drainage, do not immerse the end of the
hose into the waste water or do not insert
it into the drain for more than 15 cm. If it is
too long, cut it short.
• The end of the hose should not be bent,
it should not be stepped on and the hose
must not be pinched between the drain and
the machine.
• If the length of the hose is too short, use
it by adding an original extension hose.
Length of the hose may not be longer than
3.2 m. To avoid water leak failures, the
connection between the extension hose and
the drain hose of the product must be fitted
well with an appropriate clamp as not to
come off and leak.
4.1.6 Adjusting the feet
A
CAUTION!
• In order to ensure that the product
operates more silently and vibration-free, it
must stand level and balanced on its feet.
Balance the machine by adjusting the feet.
Otherwise, the product may move from
its place and cause crushing and vibration
problems.
• Do not use any tools to loosen the lock
nuts. Otherwise, they will get damaged.
1 Loosen the lock nuts on the feet by hand.
2 Adjust the feet until the product stands in a
stable and balanced way.
3. Tighten all lock nuts by hand again.
4.1.7 Electrical connection
Connect the product to a grounded outlet
protected by a 16 A fuse. Our company shall
not be liable for any damages that will arise
when the product is used without grounding in
accordance with the local regulations.
• Connection must comply with national regulations.
8 / EN Washing Machine / User Manual
• The wiring for the electrical outlet circuit
must be sufficient to meet the appliance
requirements. Use of a Groud Fault Circuit
Interrupter (GFCI) is recommended.
• Power cable plug must be within easy reach
after installation.
• If the current value of the fuse or breaker
in the house is less than 16 Amps, have a
qualified electrician install a 16 Amp fuse.
• The voltage specified in the "Technical
specifications" section must be equal to
your mains voltage.
• Do not make connections via extension
cables or multi-plugs.
A
CAUTION!
• Damaged power cables must be replaced
by the Authorised Service Agents.
4.1.8 Initial use
Before starting to
use the product
make sure that
the preparations
are made which
are in line with the
“Important Safety
and Environment Instructions” and the
instructions in the “Installation” section.
To prepare the product for washing laundry,
perform first operation in Drum Cleaning
programme. If this program is not available
in your machine, apply the method which is
described in the section 4.4.2.
C
INFORMATION
• Use an anti-limescale suitable for the
washing machines.
• Some water might have remained in
the product due to the quality control
processes in the production. It is not
harmful for the product.
4.2 Preparation
4.2.1 Sorting the laundry
• Sort laundry according to type of fabric,
colour, and degree of soiling and allowable
water temperature.
• Always observe the instructions given on
the garment care labels.
4.2.2 Preparing laundry for washing
• Laundry items with metal attachments
such as, underwiring, belt buckles or metal
buttons will damage the product. Remove
the metal pieces or wash such clothes by
putting them in a laundry bag or pillow case.
• Take out all substances in the pockets such
as coins, pens and paper clips, and turn
pockets inside out and brush. Such objects
may damage the product or cause noise
problem.
• Put small size clothes such as infant's socks
and nylon stockings in a laundry bag or
pillow case.
• Place curtains in without compressing them.
Remove curtain attachment items.
• Fasten zippers, sew loose buttons and
mend rips and tears.
• Wash “Machine washable” or “Hand
washable” labelled products only with an
appropriate programme.
• Do not wash colours and whites together.
New, dark coloured cottons release a lot of
dye. Wash them separately.
• Tough stains must be treated properly
before washing.
• Only use the dyes / colour changers and
descaling agents which are appropriate
for machine wash. Always follow the
instructions on the package.
• Wash trousers and delicate laundry turned
inside out.
• Keep laundry items made of Angora wool in
a plastic bag in the freezer for a few hours
before washing. This can reduce piling.
• Laundry that are subjected to materials
such as flour, lime dust, milk powder, etc.
intensely must be shaken off before placing
into the product. Such dusts and powders
on the laundry may build up on the inner
parts of the product in time and can cause
damage.
9 / EN Washing Machine / User Manual
4.2.3 Tips for energy and water saving
Following information will help you use the
product in an ecological and energy/water-
efficient manner.
• Operate the product in the highest load
capacity allowed for the programme you
have selected, but do not overload. See,
“Programme and consumption table”.
• Observe the temperature instructions on the
detergent packaging.
• Wash slightly soiled laundry at low
temperatures.
• Use faster programmes for small quantities
of lightly soiled laundry.
• Do not use prewash and high temperatures
for laundry that is not heavily soiled or
stained.
• If you plan to dry your laundry in a dryer,
select the highest spin speed recommended
during washing process.
• Do not use more detergent than the
recommended on the detergent packaging.
4.2.4 Loading the laundry
1. Open the loading door.
2. Put the laundry items into the product in a
loose manner.
3 Push the loading door to close until you
hear a locking sound. Ensure that no items
are caught in the door. The loading door is
locked while a programme is running. The
door lock will open immediately after the
washing programme has ended. Then you
can open the loading door. If the door does
not open, apply the solutions provided for
"Loading door cannot be opened." error in
the Troubleshooting section.
4.2.5 Correct load capacity
The maximum load capacity depends on the
type of laundry, the degree of soiling and the
desired washing programme.
The product automatically adjusts the water
amount according to the weight of the laundry
put inside it.
A
WARNING
• Comply with the information in the section
“Programme and consumption table”.
When overloaded, product’s washing
performance will drop. Moreover, noise and
vibration problems may occur.
4.2.6 Using detergent and softener
C
INFORMATION
• When using detergent, softener, starch,
fabric dye, bleach and descaling agents;
read the manufacturer’s instructions written
on the package and follow the dosages
specified. Use measuring cup if available.
1
3
2
The detergent drawer
is composed of three
compartments:
– (1) for prewash
– (2) for main wash
– (3) for softener
– ( ) in addition, there
is a siphon piece in the
softener compartment.
Detergent, softener and other cleaning agents
• Add detergent and softener before starting
the washing programme.
• While the washing cycle is in progress, do
not leave the detergent drawer open!
• When using a programme without prewash,
do not put any detergent into the prewash
compartment (compartment no. "1").
• In a programme with prewash, do not
put liquid detergent into the prewash
compartment (compartment no. "1").
• Do not select a programme with prewash if
you are using a detergent bag or dispensing
ball. Place the detergent bag or the
dispensing ball directly among the laundry in
the product.
• If you are using liquid detergent, do
not forget to place the liquid detergent
container into the main wash compartment
(compartment no. “2”).
Choosing the detergent type
Detergent type to be used depends on the
washing programme, fabric type and colour.
• Use different detergents for coloured and
white laundry.
• Wash your delicate clothes only with special
detergents (liquid detergent, wool shampoo,
etc.) intended solely for delicate clothes and
at suggested programmes.
• When washing dark coloured clothes and
quilts, it is recommended to use liquid
detergent.
10 / EN Washing Machine / User Manual
• Wash woollens at suggested programme
with special detergent made specifically for
woollens
• Please review the programme descriptions part
for suggested programme for different textiles.
• All recommendations about detergents are
valid for selectable temperature range of
programmes.
A
WARNING
• Use only detergents manufactured
specifically for washing machines.
• Do not use soap powder.
Adjusting detergent amount
The amount of washing detergent to be used
depends on the amount of laundry, the degree
of soiling and water hardness.
• Do not use amounts exceeding the dosage
quantities recommended on the detergent
package to avoid problems of excessive
foam, poor rinsing, financial savings and
finally, environmental protection.
• Use less detergent for small loads,
lightly soiled clothes and short duration
programmes, especially in soft water areas.
Using softeners
Pour the softener into the softener
compartment of the detergent drawer.
• Do not exceed the (>max<) level sign on the
softener compartment.
• If the softener has lost its fluidity, dilute it
with water before adding it in the detergent
compartment.
A
WARNING
• Do not use liquid detergents or other cleaning
products other than fabric softeners produced
for washing machines to soften the clothes.
Using liquid detergents
If the product contains a liquid detergent cup:
• Put the liquid detergent container into the
compartment no “2”.
• If the liquid detergent lost its fluidity, dilute
it with water before putting it into the
detergent container.
2
2
If the product is equipped with a liquid
detergent part:
• When you want to use liquid detergent,
press on the point shown to rotate the
apparatus. The part that falls off will function
as a barrier for the liquid detergent.
• If required, clean the apparatus with water
when it is in place or by removing it.
• If you will use powder detergent, the
apparatus must be secured at top position.
If the product does not contain a liquid
detergent cup:
• Do not use liquid detergent for the prewash
in a programme with prewash.
• Liquid detergent stains your clothes when
used with "End Time" function that delays
start time. If you are going to use the End
Time function, do not use liquid detergent.
Using gel and tablet detergent
• If the gel detergent thickness is fluidal and
your product does not contain a special
liquid detergent container, put the gel
detergent into the main wash detergent
compartment during first water intake. If
your product contains a liquid detergent
container, fill the detergent into this
container before starting the programme.
• If the gel detergent thickness is not fluidal or
in the shape of capsule liquid tablet, put it
directly into the drum before washing.
• Put tablet detergents into the main wash
compartment (compartment no. "2") or
directly into the drum before washing.
Using starch
• Add liquid starch, powder starch or the
dyestuff into the softener compartment.
• Do not use softener and starch together in a
washing cycle.
• Wipe the inside of the product with a damp
and clean cloth after using starch.
Using limescale remover
• When required, use limescale removers
manufactured specifically for washing
machines only.
11 / EN Washing Machine / User Manual
Using bleaches
• Select a programme with prewash and add the
bleach at the beginning of the prewash. Do not
put detergent in the prewash compartment. As
an alternative application, select a programme
with extra rinse and add the bleach while the
product is taking water from the detergent
compartment during first rinsing step.
• Do not use bleach and detergent by mixing
them.
• Use just a little amount (approx. 50 ml) of
bleach and rinse the clothes very well as it
causes skin irritation.
• Do not pour the bleach onto the laundry.
• Do not use it with the coloured items.
• When using an oxygen-based bleach, select
a programme which washes the laundry at
a low temperature.
• Oxygen-based bleach can be used together
with the detergent. However, if its thickness
is not the same with the detergent, put the
detergent first into the compartment no. "2"
in the detergent drawer and wait until the
detergent flows while the product is taking in
water. While the product continues taking in
water, add bleach in the same compartment.
4.2.7 Tips for efficient washing
Clothes
Light Colours and
Whites Colours Black/Dark
Colours
Delicates/
Woollens/Silks
(Recommended temperature
range based on soiling level:
40-90 oC)
(Recommended temperature
range based on soiling level:
cold-40 oC)
(Recommended
temperature range
based on soiling
level: cold -40 oC)
(Recommended
temperature range
based on soiling
level: cold -30 oC)
Soiling Level
Heavily
Soiled
(difficult
stains such
as grass,
coffee, fruits
and blood.)
It may be necessary to pre-
treat the stains or perform
prewash. Powder and liquid
detergents recommended
for whites can be used at
dosages recommended for
heavily soiled clothes. It is
recommended to use powder
detergents to clean clay and
soil stains and the stains that
are sensitive to bleaches.
Powder and liquid
detergents recommended
for colours can be used at
dosages recommended
for heavily soiled clothes.
It is recommended to use
powder detergents to clean
clay and soil stains and the
stains that are sensitive to
bleaches. Use detergents
without bleach.
Liquid detergents
suitable for
colours and dark
colours can be
used at dosages
recommended
for heavily soiled
clothes.
Prefer liquid
detergents produced
for delicate clothes.
Woollen and silk
clothes must be
washed with special
woollen detergents.
Normally
Soiled
(For example,
stains caused
by body on
collars and
cuffs)
Powder and liquid
detergents recommended
for whites can be used at
dosages recommended for
normally soiled clothes.
Powder and liquid detergents
recommended for colours
can be used at dosages
recommended for normally
soiled clothes. Detergents
which do not contain bleach
should be used.
Liquid detergents
suitable for
colours and dark
colours can be
used at dosages
recommended for
normally soiled
clothes.
Prefer liquid
detergents produced
for delicate clothes.
Woollen and silk
clothes must be
washed with special
woollen detergents.
Lightly
Soiled
(No visible
stains exist.)
Powder and liquid
detergents recommended
for whites can be used at
dosages recommended for
lightly soiled clothes.
Powder and liquid detergents
recommended for colours
can be used at dosages
recommended for lightly
soiled clothes. Detergents
which do not contain bleach
should be used.
Liquid detergents
suitable for
colours and dark
colours can be
used at dosages
recommended
for lightly soiled
clothes.
Prefer liquid
detergents produced
for delicate clothes.
Woollen and silk
clothes must be
washed with special
woollen detergents.
4.2.8 Displayed Programme Time
You can see the programme duration on the
display of your machine while selecting a
programme. Depending on the amount of laundry
you have loaded into your machine, foaming,
unbalanced load conditions, fluctuations in power
supply, water pressure and programme settings,
the programme duration is automatically adjusted
while the programme is running.
SPECIAL CASE: At programme start of Cottons
and Cotton Eco programmes, display shows the
duration of half load, which is the most common
use case. After programme starts, in 20-25
minutes actual load is detected by the machine.
And if the detected load is higher than half load;
washing programme will be adjusted accordingly
and programme duration increased automatically.
You may follow this change on the display.
12 / EN Washing Machine / User Manual
4.3 Operating the product
4.3.1 Control panel
1 - Programme Selection Knob (Uppermost
position On / Off)
2 - Display
3 - End Time Adjustment Button
4 - Programme Follow-up Indicator
5 - Start/Pause Button
6 - Auxiliary Function Button 3
7 - Auxiliary Function Button 2
8 - Auxiliary Function Button 1
9 - Spin Speed Adjustment Button
10 - Temperature Adjustment Button
4.3.2 Preparing the machine
1. Make sure that the hoses are connected
tightly.
2. Plug in your machine.
3. Turn the tap on completely.
4. Place the laundry in the machine.
5. Add detergent and fabric softener.
4.3.4 Programme and consumption table
4.3.3 Programme selection and
tips for efficient washing
1. Select the programme suitable for the type,
quantity and soiling degree of the laundry
in accordance with the "Programme and
consumption table" and the temperature
table below.
2. Use the Programme Selection knob to
select the desired programme.
1 2 3
4
578910 6
EN 2Auxiliary functions
Programme
Max. Load (kg)
Water Consumption
(l)
Energy
Consumption (kWh)
Max. Speed
Fast+
Voorwas
Pet Hair Removal
AntiCrease+
Temperature
Katoen
90 9 102 2,60 1400 • • • • Cold - 90
60 9 98 1,90 1400 • • • • Cold - 90
40 9 95 1,10 1400 • • • • Cold - 90
Eco 40-60
40 *** 9 57,4 0,867 1400 40-60
40 *** 4,5 50,0 0,580 1400 40-60
40 *** 2,5 40,0 0,300 1400 40-60
Synthetisch 60 4 75 1,40 1200 • • • • Cold - 60
40 4 73 0,95 1200 • • • • Cold - 60
Xpress / Super Xpress
90 9 72 2,30 1400 • • Cold - 90
60 9 72 1,30 1400 • • Cold - 90
30 9 72 0,25 1400 • • Cold - 90
Xpress / Super Xpress + Fast+ 90 2 48 0,15 1400 • • Cold - 30
Mix 40 40 4 75 1,00 800 • • • Cold - 40
Wol 40 2 55 0,55 1200 Cold - 40
Delicaat 40 4 58 0,80 800 Cold - 40
Dekbed 60 - 95 1,40 800 Cold - 60
Sportkledij 40 4 58 0,60 1200 • Cold - 40
Donker textiel 40 4 88 1,05 1200 • • • • Cold - 40
StainExpert 30 4,5 85 1,70 1400 • • 30-60
Hemden 60 4 65 1,40 800 • • • • Cold - 60
Hygiene+ 90 9 129 2,90 1400 20-90
Drum Clean 90 - 80 2,70 600 90
13 / EN Washing Machine / User Manual
• : Selectable
* : Automatically selected, cannot be cancelled.
***: Eco 40-60 with 40 °C temperature selection is the test programme in accordance with
EN 60456:2016/A11:2020 and energy label with Commission Delegated Regulation (EU) 2019/2014
- : See the programme description for maximum load.
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INFORMATION
• Water and power consumption may vary subject to the changes in water pressure, water
hardness and water temperature, ambient temperature, type and amount of laundry, selection
of auxiliary functions and spin speed, and changes in the mains voltage.
• When selecting a programme, you can see the washing duration on the display of your
machine. Depending on the amount of laundry you have loaded into the machine, there might
be a difference of 1 to 1.5 hours between the duration shown on the display and the actual
duration of the washing programme. The duration will be corrected automatically right after the
washing programme has started.
• The auxiliary functions in the table may vary according to the model of your machine.
• Auxiliary function selection modes can be changed by the manufacturing company. Existing
selection modes can be removed or new selection modes can be added.
• Always select the lowest appropriate temperature. The most efficient programmes in terms of
energy consumption are generally those that perform at lower temperatures and longer duration.
• Noise and remaining moisture content are influenced by the spinning speed: the higher the spinning
speed in the spinning phase, the higher the noise and the lower the remaining moisture content.
Consumption Values (EN)
Temperature
Selection (°C)
Spin Speed (rpm)
Capacity (kg)
Program Duration
(hh:mm)
Energy Consumption
(kWh/cycle)
Water
Consumption(L/
cycle)
Laundry
Temperature (°C)
Remaining Moisture
Content (%)
Eco 40-60
40 1400 9,0 03:48 0,867 57,4 35 53
40 1400 4,5 02:53 0,580 50,0 35 53
40 1400 2,5 02:53 0,300 40,0 24 53
Katoen 20 1400 9 03:40 0,700 95,0 20 53
Katoen 60 1400 9 03:40 1,900 98,0 60 53
Synthetisch 40 1200 4 02:20 0,950 73,0 40 40
Xpress / Super Xpress 30 1400 9 00:28 0,250 72,0 23 62
The values given for programmes other than the eco 40-60 programme are indicative only.
14 / EN Washing Machine / User Manual
4.3.5 Main programmes
Depending on the type of fabric, use the
following main programmes.
• Katoen (Cottons)
You can wash your durable cotton laundry
(sheets, bedlinen, towels, bathrobes, underwear
etc.) in this programme. When you press the
quick wash function key, programme duration
becomes notably shorter but effective washing is
ensured thanks to intense washing movements.
If the quick wash function is not selected,
superior washing and rinsing performance is
ensured for your heavily soiled laundry.
• Synthetisch (Synthetics)
You can use this programme to wash t-shirts,
synthetic/cotton mix fabrics etc. Programme
duration is notably shorter and efficient
washing performance is ensured. If the
quick wash function is not selected, superior
washing and rinsing performance is ensured
for your heavily soiled laundry.
•
Wol
(
Woollens)
Use this programme to wash your woollen/
delicate clothes. Select the appropriate
temperature complying with the tag of your
clothes. Your laundry will be washed with very
delicate movements to avoid any damage.
4.3.6 Additional programmes
For special cases, additional programmes are
available in the machine.
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INFORMATION
• Additional programmes may differ
according to the model of the machine.
•
Eco 40-60
The eco 40-60 programme is able to clean
normally soiled cotton laundry declared to be
washable at 40 °C or 60 °C, together in the same
cycle, and that this programme is used to assess
the compliance with the EU ecodesign legislation.
Although it washes longer than all other
programmes, it provides high energy and water
savings. Actual water temperature may be
different from the stated wash temperature. When
you load the machine with less laundry (e.g. ½
capacity or less), periods in programme stages
may automatically get shorter. In this case, energy
and water consumption will decrease.
• Hygiene+
Use this programme for laundry that requires
an intense, long, anti-allergic and hygienic
washing cycle at high temperature. A high
level of hygiene is ensured thanks to the long
heating and additional rinsing step.
• The programme was tested by the "VDE"
institute while the temperature was 20°C,
and its efficiency in bacteria and mould
elimination was certified.
• The programme has been tested by “The
British Allergy Foundation - Allergy UK”
while the temperature was 60°C, and its
efficiency in eliminating bacteria and mould,
as well as allergens, was certified.
Allergy UK is the trademark of the
British Allergy Foundation. The Seal
of Approval has been designed to
provide guidance to persons who
want information whether the
product significantly decreases the
amount of allergens in the environment it is
installed or whether it limits/reduces/eliminates the
allergens. Its purpose is to provide evidence that
the products have been tested scientifically or
reviewed to provide measurable results.
• Delicaat (
Delicates)
You can use this programme to wash delicate
laundry such as cotton/synthetic mix knitted
clothes or socks. Washing movements in this
programme are more delicate. Set the temperature
to 20 degrees or use the Cold Wash option for
clothes whose colour you wish to preserve.
•
Xpress / Super Xpress
Use this programme to wash your lightly soiled
cotton clothes in a short time. The programme
duration can be reduced down to 14 minutes
when the quick wash function is selected. When
the quick wash function is selected, maximum 2
(two) kg of laundry must be washed.
• Donker textiel (Dark Care)
Use this programme to preserve the colour
of your dark-coloured clothes and jeans. This
programme provides high efficiency in washing,
thanks to a special drum movement, even at low
temperatures. It is recommended to use liquid
detergent or woollen shampoo for dark coloured
laundry. Do not wash your delicate clothes that
contain wool etc. in this programme.
15 / EN Washing Machine / User Manual
•
Mix 40
You can use this programme to wash cottons and
synthetics together without the need to sort them.
•
Hemden (Shirts)
Use this programme to wash shirts made of
cotton, synthetic and synthetic blended fabrics
together. This programme ensures that your
clothes wrinkle less. When the quick wash function
is selected, the Pre-treatment algorithm is used.
• Apply the pre-treatment chemical directly onto
the clothes, or add it together with the detergent
when the machine starts to take in water from
the main wash compartment. This way, it will
take you much shorter to get the performance
you would normally get with a regular washing
cycle. Life of your shirts will be longer.
• Sportkledij (Outdoor / Sports)
Use this programme to wash outdoor/sports
clothes that contain cotton/synthetic mix, as
well as waterproof cloths like gore-tex. This
programme washes your laundry delicately
thanks to its special turning movements.
•
Dekbed (Duvet)
Use this programme to wash fibre duvets
that bear a "Machine-washable" tag. To avoid
damaging your machine or duvet, make sure that
the duvet is correctly loaded into the machine.
Remove the cover of your duvet before loading
the machine. Fold the duvet in two before
placing it into the machine. Make sure that the
duvet does not contact the bellow or glass.
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INFORMATION
• Do not load the machine with more than a
double fibre duvet (200 x 200 cm).
• Do not wash your cotton duvets, pillows
etc. in the machine.
A
CAUTION!
• Do not use the washing machine to wash
materials such as carpets, rugs etc.
Otherwise, permanent damage will occur
to the machine.
• StainExpert
Your washing machine has a special stain
programme ensuring that different types of
stains are removed in the most efficient way. Use
this programme only to use durable, colourfast
cottons. Do not wash delicate or non-colourfast
clothes in this programme. You should check the
tags of clothing before washing (recommended
for shirts, trousers, shorts, t-shirts, baby clothes,
pyjamas, aprons, table cloths, bedding, duvet
covers, sheets, bath/brach towels, regular towels,
socks, and cotton underwear suitable for long
washing cycles at a high temperature). With the
auto stain programme, you can remove 24 types
of stains grouped into two categories according
to quick function selection. Here you can see the
stain groups based on quick function selection.
Below you will find the stain groups based on
the quick function.
When the quick function is selected:
Blood Fruit juice
Chocolate Ketchup
Pudding Red Wine
Egg Curry
Tea Jam
Coffee Coal
When the quick function is not selected:
Butter Food
Grass Mayonnaise
Mud Salad Dressing
Coke Make-up
Sweat Machine Oil
Collar Soil Baby food
• Select the stain programme.
• In the stain groups stated above, find the
type of stain you want to remove and select
the quick auxiliary function selection key to
select the relevant group.
• Carefully read the tag of the clothing and
make sure that the temperature and spin
speed selected are suitable.
4.3.7 Special programmes
For specific applications, select any of the
following programmes.
• Spoelen (Rinse)
Use when you want to rinse or starch separately.
16 / EN Washing Machine / User Manual
If you want to spin the laundry held in water, adjust
the Spin Speed and press Start/Pause button.
Programme will resume. Water will be drained,
laundry will be spun and the programme will end.
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INFORMATION
• If the programme has not reached the spin
step, you can change the spin speed without
switching the machine to Pause mode.
4.3.10 Auxiliary function selection
Select the desired auxiliary functions before
starting the programme. You can also select
or cancel auxiliary functions suitable for the
running programme without pressing the Start/
Pause button while the machine is operating.
To do this, the machine must be in a step
before the auxiliary function you are going to
select or cancel. If the auxiliary function cannot
be selected or cancelled, light of the relevant
function will flash 3 times to warn the user.
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INFORMATION
• If a second auxiliary function conflicting with
the first one is selected before starting the
machine, the function selected first will be
cancelled and the second auxiliary function
selection will remain active.
• An auxiliary function which is not compatible
with the programme cannot be selected.
(See "Programme and consumption table")
• Auxiliary Function buttons may vary
according to the model of the machine.
4.3.10.1 Auxiliary functions
•
Voorwas (Prewash)
A Prewash is only worthwhile for heavily soiled
laundry. Not using the Prewash will save
energy, water, detergent and time.
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INFORMATION
• Prewash without detergent is
recommended for tulle and curtains.
• Fast+
When this function is selected, durations of
relevant programmes get shorter by 50%.
Thanks to the optimised washing steps,
high mechanic activity and optimum water
consumption, high washing performance is
achieved in spite of the reduced duration.
• Centrifugeren + Pompen (Spin+Drain)
Use this programme to remove the water on
the clothes/in the machine.
Before selecting this programme, select the
desired spin speed and press Start/Pause
button. First, the machine will drain the water
inside of it. Then, it will spin the laundry at
the selected spin speed, and drain the water
coming off of the laundry.
If you only want to drain the water without
spinning the laundry, select the “Spin+Pump
programme, and use the Spin Speed
Adjustment button to select the No Spin
function. Press the Start/Pause button.
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INFORMATION
• Use a lower spin speed for delicate laundries.
4.3.8 Temperature selection
Whenever a new programme is selected, the
recommended temperature for the selected
programme appears on the temperature indicator.
To decrease the temperature, press the
Temperature Adjustment button. Temperature
will decrease gradually. When the cold level is
selected, temperature level lights will not be on.
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INFORMATION
• If the programme has not reached the heating
step, you can change the temperature without
switching the machine to Pause mode.
4.3.9 Spin speed selection
Whenever a new programme is selected, the
recommended spin speed of the selected
programme is displayed on the spin speed indicator.
To decrease the spin speed, press the Spin
Speed Adjustment button. Spin speed decreases
gradually. Then, depending on the model of the
product, "Rinse Hold" and "No Spin" options
appear on the display. When the “No Spin” function
is selected, rinse level indicator lights will not be on.
Rinse hold
If you are not going to unload your clothes
immediately after the programme ends, you can use
rinse hold function to keep your laundry in the final
rinsing water in order to prevent them from getting
wrinkled when there is no water in the machine.
Press Start/Pause button after this process if you
want to drain the water without spinning your
laundry. Programme will resume where it left off,
drain the water and then it will be complete.
17 / EN Washing Machine / User Manual
• Pet Hair Removal
This function allows you to remove the pet hair
on your garments more efficiently.
If you select this function, Prewash and Extra
Rinse programmes will be added to the regular
programme. This way, more water will be used
for the washing cycle to ensure that pet hair is
removed more efficiently.
4.3.10.2 Functions/Programmes
Selected by Pressing the Function
Buttons for 3 Seconds
• Drum Clean
To select this programme, press and hold the
auxiliary function button 1 for 3 seconds.
Use it regularly (every 1-2 months) to clean
the drum and ensure the required hygiene is
provided. Run the programme while the machine
is totally empty. To obtain better results, put
powder lime-scale remover for washing machines
into the detergent compartment no. “2”. When
the programme is over, leave the loading door
ajar so that the inside of the machine gets dry.
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INFORMATION
• This is not a washing programme. It is a
maintenance programme.
• Do not run this programme when there are
any objects in the machine. If you try to do
so, the machine will automatically detect that
there is load inside and abort the programme.
• Child Lock
You can prevent children from tampering with
the machine by using the Child Lock feature.
Thus you can avoid any changes in a running
programme.
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INFORMATION
• If the Programme Selection knob is turned
when the Child Lock is enabled, "Con"
appears on the display. While the Child Lock
is enabled, you cannot make any change in
the programmes, the selected temperature,
the speed or the auxiliary functions.
• Even if another programme is selected with
the Programme Selection knob while the
Child Lock is enabled, previously selected
programme will continue running.
To enable Child Lock:
Press and hold the Auxiliary Function button 2
for 3 seconds. While you’re holding the button
pressed for 3 seconds, C03, C02 and C01
will be displayed respectively.Then, “Con” will
be displayed to warn the user that child lock
is enabled.If you press any button or turn the
Programme Selection knob while the Child Lock
is enabled, the same warning will be displayed.
To disable Child Lock:
Press and hold the Auxiliary Function button 2
for 3 seconds while the programme is running.
While you’re holding the button pressed for 3
seconds, C03, C02 and C01 will be displayed
respectively. Then, “COF” will be displayed to
warn the user that child lock is disabled.
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INFORMATION
• In addition to the method above, to deactivate
the Child Lock, switch the Programme Selection
knob to On/Off position when no programme is
running, and select another programme.
• Child Lock will not be disabled after a power
failure or unplugging.
•
AntiCrease+
If you press and hold the auxiliary function button
3 for 3 seconds, this function will be selected
and the programme follow-up light of the relevant
programme will turn on. When this function is
selected, the drum will rotate for up to eight hours
to ensure that the clothes do not crease at the end
of the programme. At any time during these eight
hours, you can cancel the programme and unload
the machine. Just press any button or turn the
programme selection knob to end the function. The
programme follow-up light will remain on even if you
end the function by pressing any button. If you end
the function by turning the programme selection
knob, the programme follow-up light will remain on
or go off depending on the selected programme.
18 / EN Washing Machine / User Manual
If you do not cancel the function by pressing the
Auxiliary Function button 3 for 3 seconds, it will be
used in the next washing cycles as well.
4.3.11 End Time Adjustment
The End Time Adjustment function allows you to
set the end time of the programme up to 19 hours.
You can increase this time by 1-hour intervals.
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INFORMATION
• Please do not use liquid detergent if you
have selected the End Time Adjustment
function. Stains might remain on the clothes.
1. Open the loading door, place the laundry
and add detergent, etc.
2. Select the washing programme,
temperature, spin speed and, if required,
the auxiliary functions.
3. Press the
End Time Adjustment
button and
select the desired time.
4. Press the Start/Pause button. The delayed end
time you have set will be displayed. Countdown
will start for delayed end. On the display, “_” will
move up and down next to the delayed end time.
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INFORMATION
• If the programme has not started, you can
add laundry into the machine during the
delayed end time.
5. At the end of the countdown, duration of
the selected programme will be displayed.
“_” will disappear and the selected
programme will start.
Changing the delayed end time
If you want to change the time during countdown:
Turn the programme selection knob to cancel the
delayed end time function, and then set the desired
time again.
1. Press the
End Time Adjustment
button. When
pressed for the first time, the programme
duration will be rounded up to the closest
whole number time. Each following press will
increase the time by an hour.
2. If you want to decrease the delayed end
time, press the
End Time Adjustment
button
consecutively until the desired time is displayed.
Cancelling the delayed end function
If you want to cancel the delayed end time
countdown and start the programme immediately:
1. Set the Programme Selection knob to any
programme. This way, the Delayed End time
will be cancelled. The End/Cancel light will
flash continuously.
2. Then, select the programme you want to run
again.
3.
Press Start/Pause button to start the programme.
4.3.12 Starting the programme
1. Press Start/Pause button to start the programme.
2. Programme follow-up light showing the
startup of the programme will turn on.
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INFORMATION
• If no programme is started or no key is
pressed within 10 minutes during the
programme selection process, the display
lights will go off. Once the Programme
Selection knob is turned or any button is
pressed, display lights will turn on again.
4.3.13 Progress of programme
Progress of a running programme can be
followed from the Programme Follow-up
indicator. At the beginning of each programme
step, the relevant indicator light will turn on.
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INFORMATION
• If the “Anti-crease+” auxiliary function has
been selected, “End” LED and “Anti-crease+”
LED will be on at the same time while this
step is continuing.
• To end the programme while the “Anti-
crease+” step is running, simply press any
button or turn the programme selection knob.
You can change the auxiliary functions, speed
and temperature settings without stopping the
programme flow while the programme is running.
To do this, the change you are going to make
must be something that will be carried out after
the programme step that is running. If the change
is not suitable, relevant lights will flash 3 times.
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INFORMATION
• If the machine does not proceed to the
spinning step, the Rinse Hold function might
be active or the automatic unbalanced load
detection system might be activated due to
the unbalanced distribution of the laundry in
the machine.
19 / EN Washing Machine / User Manual
4.3.14 Loading door lock
There is a locking system on the loading door of
the machine that prevents opening of the loading
door in cases when the water level is unsuitable.
Loading door light will start flashing when the
machine is switched to Pause mode. The machine
checks the level of the water inside. If the level is
suitable, the loading door light will turn off and the
loading door can be opened within 1-2 minutes.
If the level is unsuitable, the loading door light
will remain on and the loading door cannot be
opened. If you are obliged to open the loading
door while the Loading Door light is on, you
must cancel the current programme. See
"Cancelling the programme"
Opening the loading door in case of power
failure:
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INFORMATION
• In case of a power failure, you can use the
loading door emergency handle under the pump
filter lid to manually open the loading door.
A
WARNING!
• Before opening the loading door, make sure that
there is no water in the machine to avoid flooding.
Water may be hot and could cause scalding.
•
Turn off and unplug the appliance.
•
Open the pump filter lid.
•
Remove the loading door emergency
handle behind the filter cover with a tool.
•
Open the loading door by pulling the loading
door emergency handle downwards.
•
Try to pull the handle downwards again
if the loading door is not opened.
•
Bring the loading door emergency
handle to its original position after
opening the loading door.
4.3.15 Changing the selections
after programme has started
Switching the machine to pause mode
Press the Start/Pause to switch the machine
to pause mode while a programme is running.
The light of the current programme will flash on
the Programme Follow-up indicator, indicating
that the machine has switched to pause mode.
Also, when the loading door is ready to be
opened, the Loading Door light will turn off in
addition to the programme step light.
Changing the auxiliary function, speed and
temperature
Depending on the step the programme has
reached, you can cancel or select auxiliary
functions. See “Auxiliary function selection”.
You can also change the speed and
temperature settings. See "Spin speed
selection" and "Temperature selection".
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INFORMATION
• If no change is allowed, the relevant light
will flash 3 times.
Adding and removing laundry
1. Press the “Start/Pause” button to pause the
machine. The programme follow-up light of
the relevant step during which the machine
was switched into the pause mode will flash.
2. Wait until the Loading Door can be opened.
3. Open the loading door and add or take out
laundry.
4. Close the loading door.
5. Make changes in auxiliary functions,
temperature and speed settings if necessary.
6. Press the “Start/Pause” button to start the
machine.
20 / EN Washing Machine / User Manual
4.3.16 Cancelling the programme
To cancel the programme, turn the Programme
Selection knob to select another programme.
Previous programme will be cancelled. End/
Cancel light will flash continuously to notify that
the programme has been cancelled.
When you turn the Programme Selection knob,
the machine will end the programme but will not
discharge the water inside. When you select
and start a new programme, the newly selected
programme will start depending on the step
the previous programme was cancelled in. For
example, the machine may take in additional
water or continue to wash with the water inside.
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INFORMATION
• Depending on the step where the
programme was cancelled in, you may have
to add detergent and softener again for the
programme you have selected anew.
4.3.17 End of programme
At the end of the programme, “End” will be
displayed.
1. Wait until the light of the loading door goes
off completely.
2. Switch the programme selection knob to
On/Off to switch off the machine.
3. Take out your laundry and close the loading
door. Your machine is now ready for the
next washing cycle.
4.3.18 Your machine has the
"Pause Mode" function.
After using the On/Off button to switch on the
machine, if you do not start any programme in
the selection step or do not perform anything
else, or if you do not do anything in 10 minutes
after the selected programme has ended, the
machine will automatically switch to energy
saving mode. Also, if your product has a display
that shows programme time, this display will
completely turn off. If you turn the Programme
Selection knob or touch any button, the lights
and the display will switch back to the previous
position. The selections you make when exiting
the energy efficiency mode may change. Check
if your selections are correct before starting the
programme. If necessary, make adjustments
again.This is not an error.
4.4 Maintenance and cleaning
Service life of product extends and frequently
experienced problems will be reduced if it is
cleaned at regular intervals.
4.4.1 Cleaning the detergent drawer
Clean the detergent
drawer at regular intervals
(every 4-5 washing cycles)
as shown below in order
to prevent accumulation of
powder detergent in time.
1. Press the dotted point on the siphon in the
softener compartment and pull towards you
until the compartment is removed from the
machine.
2. Lift the rear part of the siphon to remove it
as illustrated. If more than normal amount of
water and softener mixture starts to gather
in the softener compartment, the siphon
must be cleaned.
3. Wash the detergent drawer and the
siphon with plenty of lukewarm water in a
washbasin. In order to prevent the residues to
contact your skin, clean it with an appropriate
brush by wearing a pair of gloves.
4. Insert the drawer back into its place after
cleaning and make sure that it is seated well.
4.4.2 Cleaning the loading
door and the drum
For products with drum cleaning programme,
please see Operating the product -
Programmes.
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INFORMATION
• Repeat Drum Cleaning process in every 2
months.
• Use an detergent / anti-limescale suitable
for the washing machines.
After every washing
make sure that no foreign
substance is left in the
drum.
If the holes on the bellow shown in the figure is
blocked, open the holes using a toothpick.
21 / EN Washing Machine / User Manual
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INFORMATION
• Foreign metal substances will cause rust
stains in the drum. Clean the stains on the
drum surface by using cleaning agents for
stainless steel.
A
WARNING
• Never use steel wool or wire wool. These
will damage the painted, chromated and
plastic surfaces.
4.4.3 Cleaning the body
and control panel
Wipe the body of the machine with soapy
water or non-corrosive mild gel detergents as
necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the
control panel.
4.4.4 Cleaning the water intake filters
There is a filter at the end of each water intake
valve at the rear of the machine and also at
the end of each water intake hose where they
are connected to the tap. These filters prevent
foreign substances and dirt in the water to
enter the washing machine. Filters should be
cleaned as they do get dirty.
1. Close the taps.
2. Remove the nuts of the water intake hoses
to access the filters on the water intake
valves. Clean them with an appropriate
brush. If the filters are too dirty, remove
them from their places with a pliers and
clean in this way.
3.
Take out the filters on the flat ends of the
water intake hoses together with the gaskets
and clean thoroughly under running water.
4. Replace the seals and filters carefully and
tighten their nuts by hand ensuring there are
no leaks.
4.4.5 Draining remaining water
and cleaning the pump filter
The filter system in your machine prevents
solid items such as buttons, coins and fabric
fibres clogging the pump impeller during
discharge of washing water. Thus, the water
will be discharged without any problem and the
service life of the pump will extend.
If the machine fails to drain water, the pump filter
is clogged. Filter must be cleaned whenever it
is clogged or in every 3 months. Water must be
drained off first to clean the pump filter.
In addition, prior to transporting the machine
(e.g., when moving to another house) and in
case of freezing of the water, water may have
to be drained completely.
A
CAUTION!
• Foreign substances left in the pump filter
may damage your machine or may cause
noise problem.
• If the product is not being used, shut the
tap shut, remove mains pipe and drain the
water inside the machine against any likely
freezing.
• After each use, turn off the water tap to
which the mains hose is connected.
In order to clean the dirty filter and discharge
the water:
1 Unplug the machine to cut off the supply
power.
A
CAUTION!
• Temperature of the water inside the
machine may rise up to 90 ºC. To avoid the
burning risk, clean the filter after the water
inside the machine is cooled down.
2. Open the filter cover.
22 / EN Washing Machine / User Manual
3 Follow the below procedures in order to
drain water.
The product has an emergency water draining
hose, in order to drain the water:
a Pull the emergency draining hose out from
its seat
b Place a large container at the end of the
hose. Drain the water into the container by
pulling out the plug at the end of the hose.
When the container is full, block the inlet
of the hose by replacing the plug. After
the container is emptied, repeat the above
procedure to drain the water in the machine
completely.
c When draining of water is finished, close the
end by the plug again and fix the hose in its
place.
d Turn and remove the pump filter.
4. Clean any residues inside the filter as well
as fibres, if any, around the pump impeller
region.
5. Replace the filter.
6. If the filter cap is composed of two pieces,
close the filter cap by pressing on the tab.
If it is one piece, seat the tabs in the lower
part into their places first, and then press
the upper part to close.
5 Troubleshooting
Programmes do not start after the loading door is
closed.
• Start / Pause / Cancel button is not pressed. >>>Press
Start / Pause / Cancel button.
• It may be difficult to close the loading door in case of
excessive loading. >>>Reduce the amount of laundry and
make sure that the loading door is closed properly.
Programme cannot be started or selected.
• The product has switched to self protection mode due to a
supply problem (line voltage, water pressure, etc.). >>>
To cancel the programme, turn the Programme Selection
knob to select another programme. Previous programme
will be cancelled (see. “Cancellation of programme”).
Water inside the product.
• Some water has remained in the product due to the quality
control processes in the production. >>>This is not a
failure; water is not harmful to the product.
The product does not take water in.
• Tap is turned off. >>>Turn on the taps.
• Water inlet hose is bent. >>>Flatten the hose.
• Water inlet filter is clogged. >>>Clean the filter.
• Loading door is not closed. >>>Close the door.
The product does not drain water.
• Water drain hose is clogged or twisted. >>>Clean or flatten
the hose.
• Pump filter is clogged. >>> Clean the pump filter.
Product vibrates or makes noise.
• Product is standing unbalanced. >>>Stable the product by
adjusting the feet.
• A hard substance has entered into the pump filter.
>>>Clean the pump filter.
• Transportation safety bolts are not removed. >>>Remove
the transportation safety bolts.
• Laundry quantity in the product is too little. >>>Add more
laundry to the product.
• Excessive laundry is loaded in the product. >>>Take out
some of the laundry from the product or distribute the load
by hand to balance it homogeneously in the product.
• Product is leaning on a rigid item. >>>Make sure that the
product is not leaning on anything.
There is water leaking from the bottom of the product.
• Water drain hose is clogged or twisted. >>>Clean or flatten
the hose.
• Pump filter is clogged. >>>Clean the pump filter.
Product stopped shortly after the programme started.
• Machine has stopped temporarily due to low voltage.
>>>Product will resume running when the voltage
restores to the normal level.
Product directly drains the water it takes in.
• Draining hose is not at adequate height. >>>Connect the
water draining hose as described in the user manual.
No water can be seen in the product during washing.
• Water is inside the invisible part of the product. >>>This
is not a failure.
23 / EN Washing Machine / User Manual
Loading door cannot be opened.
• Loading door lock is activated because of the water level in
the product. >>>Drain the water by running the Pump or
Spin programme.
• Product is heating up the water or it is at the spinning cycle.
>>> Wait until the programme completes.
• Loading door may be stuck because of the pressure it is
subjected to. >>>Grab the handle and push and pull the
loading door to release and open it.
• If there is no power, loading door of the product will not
open. >>>To open the loading door, open the pump filter
cap and pull down the emergency handle positioned at the
rear side of the said cap. See "Loading door lock"
Washing takes longer than specified in the user
manual.(*)
• Water pressure is low. >>>Product waits until taking in
adequate amount of water to prevent poor washing quality
due to the decreased amount of water. Therefore, the
washing time extends.
• Voltage is low. >>>Washing time is prolonged to avoid poor
washing results when the supply voltage is low.
• Input temperature of water is low. >>>Required time to
heat up the water extends in cold seasons. Also, washing
time can be lengthened to avoid poor washing results.
• Number of rinses and/or amount of rinse water have
increased. >>>Product increases the amount of rinse
water when good rinsing is needed and adds an extra
rinsing step if necessary.
• Excessive foam has occurred and automatic foam
absorption system has been activated due to too much
detergent usage. >>> Use recommended amount of
detergent.
Programme time does not countdown. (On models
with display) (*)
• Timer may stop during water intake. >>>Timer indicator
will not countdown until the product takes in adequate
amount of water. The product will wait until there is
sufficient amount of water to avoid poor washing results
due to lack of water. Timer indicator will resume countdown
after this.
• Timer may stop during heating step. >>>Timer indicator
will not countdown until the product reaches the selected
temperature.
• Timer may stop during spinning step. >>>Automatic
unbalanced load detection system is activated due to the
unbalanced distribution of the laundry in the product.
Programme time does not countdown. (*)
• There is unbalanced load in the product. >>>Automatic
unbalanced load detection system is activated due to the
unbalanced distribution of the laundry in the product.
Product does not switch to spinning step. (*)
• There is unbalanced load in the product. >>>Automatic
unbalanced load detection system is activated due to the
unbalanced distribution of the laundry in the product.
• The product will not spin if water is not drained completely.
>>>Check the filter and the draining hose.
• Excessive foam has occurred and automatic foam
absorption system has been activated due to too much
detergent usage. >>> Use recommended amount of
detergent.
Washing performance is poor: Laundry turns gray. (**)
• Insufficient amount of detergent has been used over a long
period of time. >>>Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Washing has been made at low temperatures for a long
time. >>>Select the proper temperature for the laundry
to be washed.
• Insufficient amount of detergent is used with hard water.
>>>Using insufficient amount of detergent with hard
water causes the soil to stick on the cloth and this turns
the cloth into gray in time. It is difficult to eliminate graying
once it happens. Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Excessive amount of detergent is used. >>>Use the
recommended amount of detergent appropriate for water
hardness and the laundry.
Washing performance is poor: Stains persist or the
laundry is not whitened. (**)
• Insufficient amount of detergent is used. >>>Use the
recommended amount of detergent appropriate for water
hardness and the laundry.
• Excessive laundry is loaded in. >>>Do not load the product
in excess. Load with amounts recommended in the
"Programme and consumption table".
• Wrong programme and temperature were selected.
>>>Select the proper programme and temperature for
the laundry to be washed.
• Wrong type of detergent is used. >>>Use original detergent
appropriate for the product.
• Excessive amount of detergent is used. >>>Put the
detergent in the correct compartment. Do not mix the
bleaching agent and the detergent with each other.
Washing performance is poor: Oily stains appeared
on the laundry. (**)
• Regular drum cleaning is not applied. >>>Clean the drum
regularly. For this procedure, please see "Cleaning the
loading door and the drum".
Washing performance is poor: Clothes smell
unpleasantly. (**)
• Odours and bacteria layers are formed on the drum as a
result of continuous washing at lower temperatures and/
or in short programmes. >>>Leave the detergent drawer
as well as the loading door of the product ajar after each
washing. Thus, a humid environment favorable for bacteria
cannot occur in the machine.
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>>Do not load the
product in excess.
• Detergent in use is damp. >>> Keep detergents closed in
an environment free of humidity and do not expose them
to excessive temperatures.
• A higher temperature was selected. >>>Select the proper
programme and temperature according to the type and
soiling degree of the laundry.
24 / EN Washing Machine / User Manual
Washing machine does not rinse well.
• The amount, brand and storage conditions of the detergent
used are inappropriate. >>>Use a detergent appropriate
for the washing machine and your laundry. Keep
detergents closed in an environment free of humidity and
do not expose them to excessive temperatures.
• Detergent was put in the wrong compartment. >>>If
detergent is put in the prewash compartment although
prewash cycle is not selected, the product can take this
detergent during rinsing or softener step. Put the detergent
in the correct compartment.
• Pump filter is clogged. >>>Check the filter.
• Drain hose is folded. >>>Check the drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used. >>>Using
insufficient amount of detergent for the water hardness
can cause the laundry to become stiff in time. Use
appropriate amount of detergent according to the water
hardness.
• Detergent was put in the wrong compartment. >>>If
detergent is put in the prewash compartment although
prewash cycle is not selected, the product can take this
detergent during rinsing or softener step. Put the detergent
in the correct compartment.
• Detergent was mixed with the softener. >>>Do not mix
the softener with detergent. Wash and clean the drawer
with hot water.
Laundry does not smell like the softener. (**)
• Detergent was put in the wrong compartment. >>>If
detergent is put in the prewash compartment although
prewash cycle is not selected, the product can take this
detergent during rinsing or softener step. Wash and clean
the drawer with hot water. Put the detergent in the correct
compartment.
• Detergent was mixed with the softener. >>>Do not mix
the softener with detergent. Wash and clean the drawer
with hot water.
Detergent residue in the detergent drawer. (**)
• Detergent was put in wet drawer. >>>Dry the detergent
drawer before putting in detergent.
• Detergent has gotten damp. >>>Keep detergents closed in
an environment free of humidity and do not expose them to
excessive temperatures.
• Water pressure is low. >>>Check the water pressure.
• The detergent in the main wash compartment got wet
while taking in the prewash water. Holes of the detergent
compartment are blocked. >>>Check the holes and clean
if they are clogged.
• There is a problem with the detergent drawer valves.
>>>Call the Authorised Service Agent.
• Detergent was mixed with the softener. >>>Do not mix
the softener with detergent. Wash and clean the drawer
with hot water.
• Regular drum cleaning is not applied. >>>Clean the drum
regularly. For this procedure, please see "Cleaning the
loading door and the drum".
Too much foam forms inside the product. (**)
• Improper detergents for the washing machine is used.
>>>Use detergents appropriate for the washing machine.
• Excessive amount of detergent is used. >>>Use only
sufficient amount of detergent.
• Detergent was stored under improper conditions. >>>Store
detergent in a closed and dry location. Do not store in
excessively hot places.
• Some meshed laundry such as tulle may foam too much
because of their texture. >>>Use smaller amounts of
detergent for this type of item.
• Detergent was put in the wrong compartment. >>>Put the
detergent in the correct compartment.
• Softener is being taken early by the product. >>>There
may be problem in the valves or in the detergent drawer.
Call the Authorised Service Agent.
Foam is overflowing from the detergent drawer.
• Too much detergent is used. >>>Mix 1 tablespoonful
softener and ½ l water and pour into the main wash
compartment of the detergent drawer.
>>>Put detergent into the product suitable for the
programmes and maximum loads indicated in the
“Programme and consumption table”. When you use
additional chemicals (stain removers, bleaches and etc.),
reduce the amount of detergent.
Laundry remains wet at the end of the programme. (*)
• Excessive foam has occurred and automatic foam
absorption system has been activated due to too much
detergent usage. >>>Use recommended amount of
detergent.
(*) The product does not switch to spinning
step when the laundry is not evenly distributed
in the drum to prevent any damage to the
product and to its surrounding environment.
Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean
the drum regularly. See 4.4.2
A
WARNING
• If you cannot eliminate the problem
although you follow the instructions in
this section, consult your dealer or the
Authorised Service Agent. Never try to
repair a nonfunctional product yourself.
DISCLAIMER / WARNING (EN)
Some (simple) failures can be adequately handled by the end-user without any safety issue or
unsafe use arising, provided that they are carried out within the limits and in accordance with the
following instructions (see the “Self-Repair” section).
Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be
addressed to registered professional repairers in order to avoid safety issues. A registered
professional repairer is a professional repairer that has been granted access to the instructions
and spare parts list of this product by the manufacturer according to the methods described in
legislative acts pursuant to Directive 2009/125/EC.
However, only the service agent (i.e. authorized professional repairers) that you can reach through the phone
number given in the user manual/warranty card or through your authorized dealer may provide service under the
guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by
Beko
) shall void the guarantee.
Self-Repair
Self-repair can be done by the end-user with regard to the following spare parts: door, door
hinge and seals, other seals, door locking assembly and plastic peripherals such as detergent
dispensers (an updated list is also available in support.beko.com as of 1st of March 2021).
Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair
shall be done following the instructions in the user manual for self-repair or which are available in
support.beko.com. For your safety, unplug the product before attempting any self-repair.
Repair and repair attempts by end-users for parts not included in such list and/or not following the
instructions in the user manuals for self-repair or which are available in support.beko.com, might
give raise to safety issues not attributable to Beko, and will void the warranty of the product.
Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs
falling outside the mentioned list of spare parts, contacting in such cases authorized professional
repairers or registered professional repairers. On the contrary, such attempts by end-users may
cause safety issues and damage the product and subsequently cause fire, flood, electrocution
and serious personal injury to occur.
By way of example, but not limited to, the following repairs must be addressed to authorized
professional repairers or registered professional repairers: motor, pump assembly, main board,
motor board, display board, heaters etc.
The manufacturer/seller cannot be held liable in any case where end-users do not comply with the
above.
The spare part availability of the washing machine or washer-dryer that you purchased is 10 years.
During this period, original spare parts will be available to operate the washing machine or washer-
dryer properly.
