Beko WY124PT44MW User Manual
Displayed below is the user manual for WY124PT44MW by Beko which is a product in the Washing Machines category. This manual has pages.
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2820526360/ 03-07-18.(16:31)
Washing Machine
User Manual
WY124PT44MW
EN
Document Number=
This product was manufactured using the latest technology in environmentally friendly conditions.
Please read these instructions first before using your
appliance
Dear Customer,
Thank you for choosing a Beko appliance.
Please take some time to read this user manual before using your appliance, to ensure you
know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the appliance is
correctly connected and fitted prior to use.
Please write your product model and serial number on the last page of this user manual,
and store in a safe location close to the appliance for easy future reference.
This user manual may also be applicable for several other models. Differences between
models will be listed.
If you have any questions or concerns, please call our contact centre or find help and
information online at www.beko.co.uk .com
Explanaton of symbols used throughout ths User Manual
C
Important information or useful hints
about usage.
A
Warning for hazardous situations with
regard to life and property.
B
Warning for electric shock.
Recyclable materials.
Do not dispose of the packaging materials together with domestic or other wastes. Take
them to the packaging material collection points designated by the local authorities.
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1 General safety instructions 5
1.1 Life and property safety ---------------------------------------------------------------------------5
1.2 Children's safety -----------------------------------------------------------------------------------5
1.3 Electrical safety ------------------------------------------------------------------------------------6
1.4 Hot surface safety ---------------------------------------------------------------------------------7
2 Important instructions for the environment 7
2.1 Compliance with WEEE Directive ------------------------------------------------------------------7
2.2 Package information ------------------------------------------------------------------------------7
3 Intended use 7
4 Your product 8
4.1 Overview -------------------------------------------------------------------------------------------8
4.2 Package Contents ---------------------------------------------------------------------------------9
4.3 Technical specifications ---------------------------------------------------------------------------10
4.4 Installation ----------------------------------------------------------------------------------------- 11
4.4.1 Approprate nstallaton locaton ------------------------------------------------------------------------11
4.4.2 Removng packagng renforcement --------------------------------------------------------------------11
4.4.3 Removng the transportaton locks ---------------------------------------------------------------------12
4.4.4 Connectng the water supply ----------------------------------------------------------------------------12
4.4.5 Connectng the dran hose to the dran -----------------------------------------------------------------13
4.4.6 Adjustng the feet ----------------------------------------------------------------------------------------13
4.4.7 Electrcal connecton -------------------------------------------------------------------------------------14
4.4.8 Intal use -------------------------------------------------------------------------------------------------15
4.5 Preparation ----------------------------------------------------------------------------------------16
4.5.1 Sortng the laundry ---------------------------------------------------------------------------------------16
4.5.2 Preparng laundry for washng ---------------------------------------------------------------------------17
4.5.3 Tps for energy savng ------------------------------------------------------------------------------------17
4.5.4 Loadng the laundry --------------------------------------------------------------------------------------18
4.5.5 Correct load capacty -------------------------------------------------------------------------------------18
4.5.6 Usng detergent and softener ---------------------------------------------------------------------------18
4.5.7 Tps for effcent washng --------------------------------------------------------------------------------21
TABLE OF CONTENTS
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4.6 Operating the product ----------------------------------------------------------------------------22
4.6.1 Control panel ----------------------------------------------------------------------------------------------22
4.6.2 Dsplay symbols ------------------------------------------------------------------------------------------22
4.6.3 Programme and consumpton table ---------------------------------------------------------------------23
4.6.4 Programme selecton ------------------------------------------------------------------------------------24
4.6.5 Programmes ----------------------------------------------------------------------------------------------25
4.6.6 Temperature selecton-----------------------------------------------------------------------------------28
4.6.7 Spn speed selecton -------------------------------------------------------------------------------------29
4.6.8 Auxlary functon selecton ------------------------------------------------------------------------------30
4.6.8.1 Auxlary functons -------------------------------------------------------------------------------------31
4.6.8.2 Functons/Programmes Selected by Pressng the Functon Keys for 3 Seconds -------------------31
4.6.9 End Tme --------------------------------------------------------------------------------------------------32
4.6.10 Startng the programme --------------------------------------------------------------------------------33
4.6.11 Loadng door lock ----------------------------------------------------------------------------------------33
4.6.12 Changng the selectons after programme has started -----------------------------------------------34
4.6.13 Cancellng the programme ------------------------------------------------------------------------------35
4.6.14 End of programme --------------------------------------------------------------------------------------35
4.6.15 Adjustng the VOLUME level ----------------------------------------------------------------------------35
4.6.16 Drum Illumnaton ---------------------------------------------------------------------------------------35
4.7 Maintenance and cleaning ------------------------------------------------------------------------36
4.7.1 Cleanng the detergent drawer --------------------------------------------------------------------------36
4.7.2 Cleanng the loadng door and the drum ----------------------------------------------------------------36
4.7.3 Cleanng the body and control panel --------------------------------------------------------------------36
4.7.4 Cleanng the water ntake flters ------------------------------------------------------------------------37
4.7.5 Dranng remanng water and cleanng the pump flter ------------------------------------------------37
5 Troubleshooting 39
TABLE OF CONTENTS
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1
General safety nstructons
This section contains safety instructions that will help protect from
risk of personal injury or property damage. Failure to follow these
instructions shall void any warranty.
1.1 Lfe and property safety
u
Never place the product on a carpet-covered floor. Otherwse, lack of
arflow beneath the machne wll cause electrcal parts to overheat.
Ths wll cause problems wth your product.
u
Unplug the product f t s not n use.
u
Always have the nstallaton and reparng procedures carred out by
the Authorzed Servce Agent. The manufacturer shall not be held
lable for damages that may arse from procedures carred out by
unauthorsed persons.
u
The water supply and dranng hoses must be securely fastened and
reman undamaged. Otherwse, there s the rsk of water leakage.
u
Whle there s stll water nsde the product, never open the loadng
door or remove the flter. Otherwse, rsk of floodng and njury from
hot water wll occur.
u
Do not force open the locked loadng door. The door wll open
mmedately after the washng cycle has ended. If the door does not
open, apply the solutons provded for "Loadng door cannot be opened."
error n the Troubleshootng secton. In case of forcng the loadng door
to open, the door and the lock mechansm may get damaged.
u
Use detergents, softeners and supplements sutable for automatc
washng machnes only.
u
Follow the nstructons on the label of textle products and the
detergent package.
1.2 Chldren's safety
u
Ths product can be used by chldren at and above 8 years old and
by persons whose physcal, sensory or mental capabltes were not
fully developed or who lack experence and knowledge provded
that they are supervsed or traned on the safe usage of the product
and the rsks t brngs out. Chldren should not play wth the product.
Cleanng and mantenance works should not be performed by
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chldren unless they are supervsed by someone. Chldren under the
age of 3 should be kept away unless contnuously supervsed.
u
Packagng materals are dangerous for the chldren. Keep packagng
materals n a safe place away from reach of the chldren.
u
Electrcal products are dangerous for the chldren. Keep chldren
away from the product when t s n use. Do not allow them to play
wth the product. Use chld lock to prevent chldren from ntervenng
wth the product.
u
Do not forget to close the loadng door when leavng the room where
the product s located.
u
Store all detergents and addtves n a safe place away from the
reach of the chldren by closng the cover of the detergent contaner
or sealng the detergent package.
1.3 Electrcal safety
u If the product has a falure, t should not be operated unless t s repared
by the Authorzed Servce Agent! There s the rsk of electrc shock!
u
Ths product s desgned to resume operatng n the event of
powerng on after a power nterrupton. If you wsh to cancel the
programme, see "Cancellng the programme" secton.
u
Plug the product nto a grounded outlet protected by a 16 A fuse. Do
not neglect to have the groundng nstallaton made by a qualfed
electrcan. Our company shall not be lable for any damages that
wll arse when the product s used wthout groundng n accordance
wth the local regulatons.
u
Do not wash the product by sprayng or pourng water onto t! There
s the rsk of electrc shock!
u
Never touch the power cable plug wth wet hands! Never unplug by
pullng on the cable. Always press on the plug wth one hand and pull
out the plug by grabbng wth the other hand.
u
Product should be unplugged durng nstallaton, mantenance,
cleanng and repar procedures.
u
If the power cable s damaged, t must be replaced by the
manufacturer, authorzed servce or a smlarly qualfed person
(preferably an electrcan) or someone desgnated by the mporter n
order to avod possble rsks.
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1.4 Hot surface safety
The glass of the loading door gets too hot
while washing at higher temperatures.
Therefore, especially do not allow
children touch the loading door glass
while washing.
3
Intended use
• This product has been designed for domestic use. It is not for commercial purposes or it
should not be used other than its intended use.
• The product must only be used for washing and rinsing of laundry that are marked
accordingly.
• The manufacturer waives any responsibility arising from incorrect usage or
transportation.
• The service life of your product is 10 years. During this period, original spare parts will be
available to operate the appliance properly.
2
Important instructions for the environment
2.1 Compliance with WEEE Directive
This product complies with EU WEEE Directive (2012/19/EU). This product
bears a classification symbol for waste electrical and electronic equipment
(WEEE).
This product has been manufactured with high quality parts and materials
which can be reused and are suitable for recycling. Do not dispose of the
waste product with normal domestic and other wastes at the end of its service
life. Take it to the collection center for the recycling of electrical and electronic
equipment. Please consult your local authorities to learn about these collection centres.
Compliance with RoHS Directive:
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does
not contain harmful and prohibited materials specified in the Directive.
2.2 Package information
Packaging materials of the product are manufactured from recyclable materials in
accordance with our National Environment Regulations. Do not dispose of the packaging
materials together with the domestic or other wastes. Take them to the packaging
material collection points designated by the local authorities.
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4
Your product
4.1 Overview
1
2
3
4
5
6
7
8
1- Power cable
2- Top panel
3- Control panel
4- Drain hose
5- Loading door
6- Filter cap
7- Adjustable feet
8- Detergent drawer
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4.2 Package Contents
9
10
11 12
abc
13
14
15
16
9- Power cable
10- Drain hose
11- Transportation safety bolts*
12- Mains water inlet hose (One of the following filter types is used for the mains hose
connection.)
a- Electronic water shut-off
b- Mechanical water shut-off
c- Standard
13- Liquid detergent container**
14- User Manual
15- Blind plug***
16- Plastic plug group
* Number of transportation safety bolts may change depending on the model of your product.
** This may be supplied with the machine depending on the model of your product.
*** It will be supplied if your product has double water inlet.
C
Figures in this manual are schematic and may not match the product exactly.
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4.3 Technical specifications
Complying Commission Delegated Regulation (EU) No 1061/2010
Supplier name or trademark Beko
Model name WY124PT44MW
Rated capacity (kg) 12
Energy efficiency class / Scale from A+++ (Highest Efficiency) to D (Lowest Efficiency) A+++
Annual Energy Consumption (kWh) (1) 253
Energy consumption of the standard 60°C cotton programme at full load (kWh) 1,340
Energy consumption of the standard 60°C cotton programme at partial load (kWh) 0,970
Energy consumption of the standard 40°C cotton programme at partial load (kWh) 0,970
Power consumption in ‘off-mode’ (W) 0,440
Power consumption in ‘left-on mode’ (W) 0,640
Annual Water Consumption (l) (2) 13199
Spin-drying efficiency class / Scale from A (Highest Efficiency) to G (Lowest Efficiency) B
Maximum spin speed (rpm) 1400
Remaining moisture Content (%) 53
Standard cotton programme (3) Cotton Eco 60°C and 40°C
Programme time of the standard 60°C cotton programme at full load (min) 234
Programme time of the standard 60°C cotton programme at partial load (min) 190
Programme time of the standard 40°C cotton programme at partial load (min) 190
Duration of the left-on mode (min) N/A
Airborne acoustical noise emissions washing/spinning (dB) 58/77
Built-in No
Height (cm) 84
Width (cm) 60
Depth (cm) 67
Net weight (±4 kg.) 78
Single Water inlet / Double Water inlet • / -
• Available
Electrical input (V/Hz) 230 V / 50Hz
Total current (A) 10
Total power (W) 2200
Main model code 9715
(1) Energy Consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load, and the
consumption of the low-power modes. Actual energy consumption will depend on how the appliance is used.
(2) Water consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load. Actual water
consumption will depend on how the appliance is used.
(3) “Standard 60°C cotton programme” and the “standard 40°C cotton programme” are the standard washing programmes to which the information
in the label and the fiche relates and these programmes are suitable to clean normally soiled cotton laundry and that they are the most efficient
programmes in terms of combined energy and water consumption.
Technical specifications may be changed without prior notice to improve the quality of the product.
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4.4 Installation
• Preparation of the location and electrical, tap water and waste water installations at the
place of installation is the customer's responsibility.
• Make sure that the water inlet and discharge hoses as well as the power cable are not
folded, pinched or crushed while pushing the product into its place after installation or
cleaning procedures.
• The manufacturer shall not be held liable for damages that may arise from procedures
carried out by unauthorised persons.
• Prior to installation, visually check if the product has any defects on it. If so, do not have
it installed. Damaged products cause risks for your safety.
4.4.1 Approprate nstallaton locaton
• Place the product on a hard and level floor. Do not put it onto a carpet with high pile or
other similar surfaces.
• If the washing machine and dryer are placed on top of each other, their total weight –
when loaded– amounts to 180 kilograms. Place the products on a solid and flat floor that
has sufficient load carrying capacity!
• Do not place the product on the power cable.
• Do not install the product in environments where the temperature falls below 0 ºC.
• Leaving a gap at the sides of the machine is suggested to reduce vibration and noise
• On a raised floor, do not place the product next to the edge or on a platform.
• Do not place heat sources such as Hobs, Irons, Ovens, etc. on the washing machine and
do not use them on the product.
4.4.2 Removng packagng renforcement
Tilt the machine backwards to remove the packaging
reinforcement. Remove the packaging reinforcement that is
attached to the ribbon. Do not attempt this operation alone,
get help.
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4.4.3 Removng the transportaton locks
1 Loose all bolts with an appropriate wrench until they turn freely.
2 Remove the transport safety bolts by rocking them slightly.
3 Insert the plastic covers from the bag containing the user manual into the openings on
the rear panel.
ACAUTION:
Remove the transportation safety bolts before operating the washing
machine! Otherwise, the product will be damaged.
C
Keep the transportation safety bolts in a safe place to reuse when the washing machine
needs to be moved again in the future.
Install the transport safety bolts in the reverse order of the disassembly procedure.
Never move the product without the transportation safety bolts properly fixed in place!
4.4.4 Connectng the water supply
C
The water supply pressure required to run the product is between 1 to 10 bars (0.1 – 1 MPa).
It is necessary to have 10 – 80 litres of water flowing from the fully open tap in one minute
to have your machine run smoothly. Attach a pressure reducing valve if the water pressure is
higher.
ACAUTION:
Models with a single water inlet should not be connected to the hot water tap.
In such a case the laundry will get damaged or the product will switch to protection mode and
will not operate.
CAUTION:
Do not use old or used water inlet hoses on the new product. It may cause
stains on your laundry.
1 Tighten the nuts of the hose by hand. Never use a tool when tightening the nuts.
2 When hose connection is completed, check whether there are no leak problems at the
connection points by opening the taps fully. If any leaks occur, turn off the tap and
remove the nut. Retighten the nut carefully after checking the seal. In order to prevent
the water leaks and resultant damages, keep the taps closed when you do not use the
product.
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4.4.5 Connectng the dran hose to the dran
• Attach the end of the drain hose directly to the waste water drain, lavatory or bathtub.
ACAUTION:
Your drain house will be flooded if the hose comes out of its housing during
water discharge. Moreover, there is risk of scalding due to high washing temperatures! In
order to prevent such situations and make sure that the machine performs water intake and
discharge processes without any problem, fix the drain hose securely.
• Connect the drain hose to a minimum height of 40 cm and a maximum height of 100 cm.
• In case the drain hose is elevated after laying it on the floor level or close to the ground
(less than 40 cm above the ground), water discharge becomes more difficult and the
laundry may come out excessively wet. Therefore, follow the heights described in the
figure.
40 cm
100 cm
• To prevent the waste water going back into the machine again and to ensure easy
drainage, do not immerse the end of the hose into the waste water or do not insert it
into the drain for more than 15 cm. If it is too long, cut it short.
• The end of the hose should not be bent, it should not be stepped on and the hose must
not be pinched between the drain and the machine.
• If the length of the hose is too short, add an original extension hose. Length of the hose
may not be longer than 3.2 m. To avoid water leak failures, the connection between
the extension hose and the drain hose of the product must be fitted well with an
appropriate clamp as not to come off and/or leak.
4.4.6 Adjustng the feet
ACAUTION:
In order to ensure that the product operates more silently and vibration-
free, it must stand level and balanced on its feet. Balance the machine by adjusting the feet.
Otherwise, the product may move from its place and cause crushing and vibration problems.
CAUTION:
Do not use any tools to loosen the lock nuts. Otherwise, they will get damaged.
1 Loosen the lock nuts on the feet by hand.
2 Adjust the feet until the product stands in a stable and balanced way.
3. Tighten all lock nuts by hand again.
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4.4.7 Electrcal connecton
Connect the product to a grounded outlet protected by a 13 A fuse. Our company shall not
be liable for any damages that will arise when the product is used without grounding in
accordance with the local regulations.
• Connection must comply with national regulations.
• The wiring for the electrical outlet circuit must be sufficient to meet the appliance
requirements. Use of a Groud Fault Circuit Interrupter (GFCI) is recommended.
• Power cable plug must be within easy reach after installation.
• If the current value of the fuse or breaker in the house is less than 13 Amps, have a
qualified electrician install a 13 Amp fuse.
• The voltage specified in the “Technical specifications” section must be equal to your
mains voltage.
• Do not make connections via extension cables or multi-plugs.
BWARNING:
Damaged power cables must be replaced by Authorised Service Agents.
Electrical requirements
Before you insert the plug into the wall socket make sure that the voltage and the
frequency shown in the rating label corresponds to your electricity supply.
We recommend that this appliance be connected to the mains supply via a suitable
switched and fused socket in a readily accessible position.
Should the mains lead of the appliance become damaged or need replacing at any time, it
must be replaced by a special purpose made mains lead which can only be obtained from
an Authorised Service Agent.
BWARNING:
This appliance must be earthed
If the fitted moulded plug is not suitable for your socket, then the plug should be cut off
and an appropriate plug fitted.
Destroy the old plug, a cut off plug with a bare cord could cause a shock hazard if inserted
into a socket elsewhere in the house.
The moulded plug on this appliance incorporates a 13A fuse. Should the fuse need to be
replaced an ASTA approved BS1362 fuse of the same rating must be used. Do not forget to
refit the fuse cover. In the event of losing the fuse cover, the plug must not be used until a
replacement fuse cover has been fitted. Colour of the replacement fuse cover must be the
same colour as that visible on the pin face of the plug. Fuse covers are available from any
good electrical store.
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Important
Fitting a different plug
As the colours of the wires in the mains lead of this
appliance may not correspond with the coloured markings
identifying the terminals on your plug, proceed as follows:
1 Connect the green - yellow or green (earth) wire to the
terminal in the plug marked ‘E’ or with the symbol or
coloured green and yellow or green.
2 Connect the blue (neutral) wire to the terminal in the
plug marked ‘N’ or coloured black.
3 Connect the brown (live) wire to the terminal in the plug
marked ‘L’ or coloured red.
With the alternative plugs a 13A fuse must be fitted either
in the plug or adaptor or in the main fuse box. If in doubt
contact a qualified electrician.
Transportation of the product
1. Unplug the product before transporting it.
2. Remove water drain and water supply connections.
3. Drain all water that has remained in the product.
4. Install transportation safety bolts in the reverse order of removal procedure.
C
Never move the product without the transportation safety bolts properly fixed in place!
AWARNING:
Packaging materials are dangerous to children. Keep packaging materials in
a safe place away from reach of the children.
4.4.8 Intal use
Before starting to use the product make sure that the
preparations are made which are in line with the “Important
Safety and Environment Instructions” and the instructions in
the “Installation” section.
To prepare the product for washing laundry, first perform
a Drum Cleaning programme. If this is not available in your
machine, apply the method which is described in the section
4.7.2.
C
Use an anti-limescale suitable for the washing machines.
Some water might have remained in the product due to the quality control processes in
production. It is not harmful for the product.
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4.5 Preparation
4.5.1 Sortng the laundry
• Sort laundry according to type of fabric, color, and degree of soiling and allowable water
temperature.
• Always observe the instructions given on the garment care labels.
LAUNDRY WASH SYMBOLS
Symbols for
washing on
machine
Normal wash
No Iron
Sensitive-
Delicate
wash
Hand wash
Not washable
No Spin
WASH Water
temperatures
Maximum 950C700C600C500C400C300C
Symbol(s)
Drying
symbols Suitable for
dryer No ironing Sensitive /
delicate dry
Do not dry
with dryer
Do not dry Do not
dry-
clean
DRYING
Drying settings
At any temperature
At high temperature
At medium
temperature
At low temperature
Without heating
Hang to dry
Lay to dry
Hang wet to dry
Lay in shadow
to dry
Dry-cleanable
Iron
IRON Dry or steam
Iron at high
temperature
Iron at medium
temperature
Iron at low
temperature
No ironing
Iron without
steam
Maximum temperature 200 0C150 0C110 0C
All bleaches are allowed
Bleach (sodium
hypochlorite)
can be used
Bleach is not
allowed
Only bleaches without
chlorine are allowed
BLEACH
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4.5.2 Preparng laundry for washng
• Laundry items with metal attachments such as, underwiring, belt buckles or metal
buttons will damage the product. Remove the metal pieces or wash such clothes by
putting them in a laundry bag or pillow case.
• Take out all substances in the pockets such as coins, pens and paper clips, and turn
pockets inside out and brush. Such objects may damage the product or cause noise
problem.
• Put small size clothes such as infant's socks and nylon stockings in a laundry bag or
pillow case.
• Place curtains in without compressing them. Remove curtain attachment items.
• Fasten zippers, sew loose buttons and mend rips and tears.
• Wash “Machine washable” or “Hand washable” labeled products only with an appropriate
programme.
• Do not wash colours and whites together. New, dark coloured cottons release a lot of
dye. Wash them separately.
• Tough stains must be treated properly before washing. If unsure, check with a dry
cleaner.
• Only use the dyes / color changers and descaling agents which are appropriate for
machine wash. Always follow the instructions on the package.
• Wash trousers and delicate laundry turned inside out.
• Keep laundry items made of Angora wool in the freezer for a few hours before washing.
This will reduce piling.
• Laundry that are subjected to materials such as flour, lime dust, milk powder, etc.
intensely must be shaken off before placing into the product. Such dusts and powders
on the laundry may build up on the inner parts of the product in time and can cause
damage.
4.5.3 Tps for energy savng
Following information will help you use the product in an ecological and energy-efficient
manner.
• Operate the product in the highest load capacity allowed for the programme you have
selected, but do not overload. See, "4.6.3 Programme and consumption table".
• Observe the temperature instructions on the detergent packaging.
• Wash slightly soiled laundry at low temperatures.
• Use faster programmes for small quantities of lightly soiled laundry.
• Do not use prewash and high temperatures for laundry that is not heavily soiled or
stained.
• If you plan to dry your laundry in a dryer, select the highest spin speed recommended
during washing process.
• Do not use more detergent than the recommended on the detergent packaging.
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4.5.4 Loadng the laundry
1. Open the loading door.
2. Put the laundry items into the product in a loose manner.
3 Push the loading door to close until you hear a locking sound. Ensure that no items are
caught in the door. The loading door is locked while a programme is running. The door
lock will open immediately after the washing programme has ended. Then you can open
the loading door. If the door does not open, apply the solutions provided for "Loading
door cannot be opened." error in the Troubleshooting section.
4.5.5 Correct load capacty
The maximum load capacity depends on the type of laundry, the degree of soiling and the
desired washing programme.
The product automatically adjusts the water amount according to the weight of the
laundry put inside it.
AWARNING:
Comply with the information in the section "4.6.2 Programme and
consumption table". When overloaded, product's washing performance will drop. Moreover,
noise and vibration problems may occur.
4.5.6 Usng detergent and softener
C
When using detergent, softener, starch, fabric dye, bleach and descaling agents; read the
manufacturer's instructions written on the package and follow the dosages specified. Use
measuring cup if available.
1
3
2
The detergent drawer is composed of three compartments:
– (1) for prewash
– (2) for main wash
– (3) for softener
– ( ) in addition, there is a siphon piece in the softener
compartment.
Detergent, softener and other cleaning agents
• Add detergent and softener before starting the washing programme.
• While the washing cycle is in progress, do not leave the detergent drawer open!
• When using a programme without prewash, do not put any detergent into the prewash
compartment (compartment no. "1").
• In a programme with prewash, do not put liquid detergent into the prewash
compartment (compartment no. "1").
• Do not select a programme with prewash if you are using a detergent bag or dispensing
ball. Place the detergent bag or the dispensing ball directly among the laundry in the
product.
• If you are using liquid detergent, do not forget to place the liquid detergent container
into the main wash compartment (compartment no. “2”).
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Choosing the detergent type
Detergent type to be used depends on the fabric type and color.
• Use different detergents for coloured and white laundry.
• Wash your delicate clothes only with special detergents (liquid detergent, wool
shampoo, etc.) intended solely for delicate clothes.
• When washing dark coloured clothes and quilts, it is recommended to use liquid
detergent.
• Wash woolens with special detergent made specifically for woolens.
AWARNING:
Use only detergents manufactured specifically for washing machines.
WARNING:
Do not use soap powder.
Adjusting detergent amount
The amount of washing detergent to be used depends on the amount of laundry, the
degree of soiling and water hardness.
• Do not use amounts exceeding the dosage quantities recommended on the detergent
package to avoid problems of excessive foam, poor rinsing, financial savings and finally,
environmental protection.
• Use lesser detergent for small amounts or lightly soiled clothes.
Using softeners
Pour the softener into the softener compartment of the detergent drawer.
• Do not exceed the (>max<) level sign on the softener compartment.
• If the softener has lost its fluidity, dilute it with water before adding it in the detergent
compartment.
AWARNING:
Do not use liquid detergents or other cleaning products other than fabric
softeners produced for washing machines to soften the clothes.
Using liquid detergents
If the product contains a liquid detergent cup:
• Put the liquid detergent container into the compartment no “2”.
• If the liquid detergent lost its fluidity, dilute it with water before putting it into the
detergent container.
2
2
If the product does not contain a liquid detergent cup:
• Do not use liquid detergent for the prewash in a programme with prewash.
• Liquid detergent stains your clothes when used with "End Time" function to started
delayed. If you are going to use the End Time function, do not use liquid detergent.
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Using gel and tablet detergent
• If the gel detergent thickness is fluidal and your product does not contain a special liquid
detergent container, put the gel detergent into the main wash detergent compartment
during first water intake. If your product contains a liquid detergent container, fill the
detergent into this container before starting the programme.
• If the gel detergent thickness is not fluidal or in the shape of capsule liquid tablet, put it
directly into the drum before washing.
• Put tablet detergents into the main wash compartment (compartment no. "2") or directly
into the drum before washing.
Using starch
• Add liquid starch, powder starch or the dyestuff into the softener compartment.
• Do not use softener and starch together in a washing cycle.
• Wipe the inside of the product with a damp and clean cloth after using starch.
Using limescale remover
• When required, use limescale removers manufactured specifically for washing machines
only.
Using bleaches
• Select a programme with prewash and add the bleach at the beginning of the prewash.
Do not put detergent in the prewash compartment. As an alternative application, select
a programme with extra rinse and add the bleach while the product is taking water from
the detergent compartment during first rinsing step.
• Do not use bleach and detergent by mixing them.
• Use just a little amount (approx. 50 ml) of bleach and rinse the clothes very well as it
causes skin irritation.
• Do not pour the bleach onto the laundry.
• Do not use it with the colored items.
• When using an oxygen-based bleach, select a program which washes the laundry at a
low temperature.
• Oxygen-based bleach can be used together with the detergent. However, if its thickness
is not the same with the detergent, put the detergent first into the compartment no.
"2" in the detergent drawer and wait until the detergent flows while the product is
taking in water. While the product continues taking in water, add bleach in the same
compartment.
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4.5.7 Tps for effcent washng
Clothes
Light Colours and
Whites Colours Black/Dark
Colours
Delicates/
Woolens/
Silks
(Recommended
temperature range
based on soiling level:
40-90°C)
(Recommended
temperature range
based on soiling level:
cold -40°C)
(Recommended
temperature
range based on
soiling level: cold
-40°C)
(Recommended
temperature
range based
on soiling level:
cold-30°C)
Soiling Level
Heavily
Soiled
(difficult stains
such as grass,
coffee, fruits
and blood.)
It may be necessary
to pre-treat the
stains or perform
prewash. Powder
and liquid detergents
recommended
for whites can be
used at dosages
recommended for
heavily soiled clothes. It
is recommended to use
powder detergents to
clean clay and soil stains
and the stains that are
sensitive to bleaches.
Powder and
liquid detergents
recommended
for colors can be
used at dosages
recommended for
heavily soiled clothes.
It is recommended
to use powder
detergents to clean
clay and soil stains
and the stains that are
sensitive to bleaches.
Detergents which do
not contain bleach
should be used.
Liquid detergents
suitable for
colors and dark
colors can be
used at dosages
recommended
for heavily soiled
clothes.
Prefer liquid
detergents
produced for
delicate clothes.
Woolen and silk
clothes must
be washed with
special woolen
detergents.
Normally
Soiled
(For example,
stains caused by
body on collars
and cuffs)
Powder and
liquid detergents
recommended for
whites can be used at
dosages recommended
for normally soiled
clothes.
Powder and
liquid detergents
recommended for
colors can be used at
dosages recommended
for normally soiled
clothes. Detergents
which do not contain
bleach should be used.
Liquid detergents
suitable for
colors and dark
colors can be
used at dosages
recommended
for normally
soiled clothes.
Prefer liquid
detergents
produced for
delicate clothes.
Woolen and silk
clothes must
be washed with
special woolen
detergents.
Lightly
Soiled
(No visible stains
exist.)
Powder and
liquid detergents
recommended for
whites can be used at
dosages recommended
for lightly soiled clothes.
Powder and
liquid detergents
recommended
for colors can be
used at dosages
recommended for
lightly soiled clothes.
Detergents which do
not contain bleach
should be used.
Liquid detergents
suitable for
colors and dark
colors can be
used at dosages
recommended
for lightly soiled
clothes.
Prefer liquid
detergents
produced for
delicate clothes.
Woolen and silk
clothes must
be washed with
special woolen
detergents.
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4.6 Operating the product
4.6.1 Control panel
1. Programme selection knob
2 - Spin Speed Adjustment button
3 - Temperature adjustment button
4 - Display
5 - Programme follow-up indicator
6 - On / Off button
7 - Start / Pause button
4.6.2 Dsplay symbols
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a b c d e f g
h
ijklm
a - Temperature indicator
b - Electrical connection
c - Steam indicator
d - Audio Warning indicator
e - No Water indicator
f - Detergent indicator
g - Start / Pause indicator
h - Program Follow-up indicator
i - End Time indicator
j - Duration Information Line
k - Auxiliary Function indicators
l - Lock indicator
m - Spin Speed indicator
C
The visuals used for machine description in this section are schematic and may not match
exactly will the features of your machine.
8 - End Time Adjustment button
9 - Auxiliary Function button 4
10 - Auxiliary Function button 3
11 - Auxiliary Function button 2
12 - Auxiliary Function button 1
13 - Programme Selection LEDs
Temperature AntiCrease+
Wash
Time
Delay
Night
Mode
End
Fast+
Prewash Extra
Rinse
Start/
Pause
On /
Cottons
Synthetics
Spin+Drain
StainExpert
Cottons Eco
Shirts
SteamTherapy
Auto
Sports
Rinse
Woollens
Delicates
Duvet
Dark Care
Daily Quick
Super Short
Anti Allergy
WY124PT44MW
Child
Lock 3’’
Drum
Clean 3’’ Anti
Crease+ 3’’
123 4 5
6
7
891011
12
13
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4.6.3 Programme and consumpton table
• : Selectable.
* : Automatically selected, no canceling.
** : Energy Label programme (EN 60456 Ed.3)
*** : If maximum spin speed of the machine is lower then this value, you can only select up to the maximum spin speed.
**** : Programme detects the type and quantity of the laundry to automatically adjust water and energy consumption and
programme time.
- : See the programme description for maximum load.
** "Cotton eco 40°C and Cotton eco 60°C are standard programmes." These programmes are known
as '40°C cotton standard programme' and '60°C cotton standard programme' and indicated with the
symbols on the panel.
EN 2Auxiliary functions
Programme
Max. Load (kg)
Water Consumption (l)
Energy Consumption (kWh)
Max. Speed***
Prewash
Fast+
Extra Rinse
Night Mode
AntiCrease+
Selectable
temperature
range °C
Cottons
90 12 113 2,45 1400 • • • • • Cold - 90
60 12 113 1,40 1400 • • • • • Cold - 90
40 12 110 1,20 1400 • • • • • Cold - 90
Cottons Eco
60** 12 63,6 1,340 1400 Cold - 60
60** 6 57,3 0,970 1400 Cold - 60
40** 6 57,3 0,970 1400 Cold - 60
Synthetics
60 5 84 1,50 1200 • • • • • Cold - 60
40 5 84 0,95 1200 • • • • • Cold - 60
Daily Quick / Super Short
90 12 85 2,30 1400 • • • • Cold - 90
60 12 85 1,20 1400 • • • • Cold - 90
30 12 83 0,20 1400 • • • • Cold - 90
Daily Quick / Super Short + Fast+
30 2 48 0,20 1400 • • • • Cold - 90
Woollens
40 2,5 59 0,55 1200 • • Cold - 40
Delicates
40 5 58 0,60 1200 • • Cold - 40
Duvet
60 - 105 1,85 1000 • • Cold - 60
SteamTherapy
- 1 1 0,17 - -
Dark Care
40 6 99 1,05 1200 • * • • Cold - 40
StainExpert
60 6 100 2,00 1400 • • • 30-60
Shirts
60 5 85 1,50 800 • • • • Cold - 60
Anti Allergy
90 9 120 2,25 1400 * 20-90
Sports
40 5,5 66 0,50 1200 • Cold - 40
Auto
60 12 **** **** 1400 • • • • • Cold - 60
Drum Clean
70 - 85 2,30 700 * 70
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Indcatve values for Synthetcs programmes (EN)
Load (kg)
Water
Consumpton
(l)
Energy
Consumpton
(kWh)
Programme
Duraton
(mn) *
Remanng Mosture
Content (%) **
Remanng Mosture
Content (%) **
≤ 1000 rpm > 1000 rpm
Synthetcs 60 584 1,50
135/160 45 40
Synthetcs 40 584 0,95
135/160 45 40
* You can see the washng tme of the programme you have selected on the dsplay of the machne. It s normal that
small dfferences may occur between the tme shown on the dsplay and the real washng tme.
** Remanng mosture content values may dffer accordng to the selected spn speed.
C
The auxiliary functions in the table may vary according to the model of your machine.
Water and power consumption may vary subject to the changes in water pressure, water hardness
and temperature, ambient temperature, type and amount of laundry, selection of auxiliary
functions and spin speed, and changes in electric voltage.
You can see the washing duration on the display of your machine while selecting a programme.
Depending on the amount of laundry you have loaded into your machine, there may be a difference
of 1-1.5 hours between the duration shown on the display and the actual duration of the wash
cycle. Duration will be automatically updated soon after the washing starts.
"Selection patterns for auxiliary functions can be changed by the manufacturer company. New
selection patterns can be added or removed."
"The spin speed of your machine may vary according to the programme; this spin speed cannot
exceed the max. spin speed of your machine."
4.6.4 Programme selecton
1 Determine the programme suitable for the type, quantity and soiling level of the laundry
in accordance with "Programme and consumption table".
C
Programmes are limited with the highest spin speed appropriate for that particular type of
fabric.
When selecting a programme, always consider the type of fabric, colour, degree of soiling and
permissible water temperature.
Always select the lowest appropriate temperature. Higher temperature means higher
electricity consumption.
2 Select the desired programme with the
Programme Selection
knob.
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4.6.5 Programmes
• Cottons Eco
Use to wash your normally soiled, durable cotton and linen laundry. Although it washes
longer than all other programmes, it provides high energy and water savings. Actual
water temperature may be different from the stated wash temperature. When you load
the machine with less laundry (e.g. ½ capacity or less), periods in programme stages may
automatically get shorter. In this case, energy and water consumption will decrease more,
providing a more economic wash.
• Cottons
You can wash your durable cotton laundry (sheets, bedlinen, towels, bathrobes, underwear
etc.) in this programme. When the quick wash function key is pressed, programme duration
becomes notably shorter but effective washing performance is ensured with intense
washing movements. If the quick wash function is not selected, superior washing and
rinsing performance is ensured for your heavily soiled laundry.
• Synthetcs
You can wash your laundry (such as shirts, blouses, synthetic/cotton blended fabrics etc.)
in this programme. The programme duration gets notable shorter and washing with high
performance is ensured. If the quick wash function is not selected, superior washing and
rinsing performance is ensured for your heavily soiled laundry.
• Woollens
Use to wash your woolen/delicate laundry. Select the appropriate temperature complying
with the tag of your clothes. Your laundry will be washed with a very gentle washing action
in order not to damage the clothes.
"Woolens programme of this machine is approved by “The Woolmark
Company” for washing machine-washable woolen products provided
that the products are washed in accordance with the instructions on
the product tag and the instructions published by the manufacturer of
this machine. M1422"
In UK, Ireland, Hong Kong and India, the Woolmark trademark is a
Certification trademark.
• Ant Allergy
Use this programme for your laundry for which you require an anti-allergic and hygienic
washing at high temperature with intensive and long washing cycle. The high level of
hygiene is ensured thanks to long heating duration and additional rinsing step.
• Programme was tested by the “VDE” institute with the 20°C temperature option
selected and it was certified in terms of its efficacy in eliminating bacteria and mould.
• Programme was tested by “The British Allergy Foundation” (Allergy UK) with the
60°C temperature option selected and it was certified in terms of its efficacy in eliminating
allergens in addition to bacteria and mould.
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Allergy UK, is the brand of the British Allergy Association. Seal of Approval
is created to guide people that require recommendation about a product
that the related product restricts / reduces / eliminates the allergens or
reduces the allergen content significantly in the ambient where allergy
patients exist. It aims to provide assurance that the products are tested
scientifically or examined in a way to provide measurable results.
• Duvet
Use this programme to wash your fiber duvets that bear "machine washable" tag. Check
that you have loaded the duvet correctly in order not to damage the machine and the
duvet. Remove the duvet cover before loading the duvet into the machine. Fold the duvet
into two and load it into the machine. Load the duvet into the machine paying attention to
place it in a way that it will not contact the bellow or the glass.
C
Do not load more than 1 double fiber duvet (200 x 200 cm).
Do not wash your duvets, pillows and etc. that contain cotton in the machine.
A
CAUTION:
Do not wash the items apart from duvets such as carpets, rugs and etc. in the
machine. Otherwise, permanent damage will occur in the machine.
• Spn+Dran
You can use this function to remove the water on the garment of drain the water in the
machine.
• Rnse
Use when you want to rinse or starch separately.
• SteamTherapy
Use this programme to reduce the creases and ironing times of a small amount of
unspotted cotton, synthetic or mixed laundry.
C
When this programme is selected, it is normal to hear boiling noises since the steam
generator boils water to produce steam.
• Shrts
This programme is used to wash the shirts made from cotton, synthetic and synthetic
blended fabrics altogether. It reduces wrinkles. When the quick wash function is selected,
the Pre-treatment algorithm is executed.
• Apply the pre-treatment chemical on your garments directly or add it together with
detergent when the machine starts to take water from the main washing compartment.
Thus, you can obtain the same performance as you obtain with normal washing in a much
shorter period of time. Usage life of your shirts increases.
• Daly Quck / Super Short
Use this programme to wash your lightly soiled or unspotted cotton clothes in a short time.
The programme duration can be reduced up to 14 minutes when the quick wash function
is selected. When the quick wash function is selected, maximum 2 (two) kg of laundry
must be washed.
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• Dark Care
Use this programme to protect the colour of your dark-coloured garments or jeans. It
performs high performance washing with special drum movement even if the temperature
is low. It is recommended to use liquid detergent or woolen shampoo for dark coloured
laundry. Do not wash your delicate clothes containing wool or etc.
• Auto (Auto Program)
Use to wash frequently washable cotton, synthetic or blended (cotton+synthetic) clothes.
Programme detects the type and quantity of the laundry to automatically adjust water
consumption and programme time.
A
CAUTION:
Do not wash your woolen and delicate clothes in this programme.
Select a suitable temperature if the temperature shown on the temperature display is not
compatible with the warnings on the garment label.
The maximum washing temperature in Automatic programme depending on the soiling
level and laundry type is 60ºC. Washing performance may not be at the desired level
for heavily soiled whites and stubborn stains (collar, sock soil, perspiration stain, etc.).
In this case, it is recommended to select Cottons programme with prewash and set the
temperature to 50-60°C.
Many types of clothing are correctly detected and safely washed in Automatic programme.
• Delcates
You can wash your delicate clothes such as cotton/synthetic blended knitwear or hosiery
in this programme. It washes with more delicate washing action. Wash your clothes whose
colour you want to preserve either at 20 degrees or by selecting the cold wash option.
• Sports
You can use this programme to wash sports and outdoors garments that contain cotton/
synthetics mix and water repellent covers such as gore-tex etc. It makes sure your
garments are washed gently thanks to special rotating movements.
• StanExpert
The machine has a special stain programme which enables the removal of different types
of stains in the most effective way. Use this programme only for durable colourfast cotton
laundry. Do not wash delicate and pigmenting clothes and laundry in this programme.
Before washing, garment tags should be checked (recommended for cotton shirts,
trousers, shorts, t-shirts, baby clothes, pyjamas, aprons, table clothes, beddings, duvet
cover, bed sheet, pillowcase, bath-beach towel, towel, socks, cotton underwear that
are suitable for washing at high temperature and long time). In the automatic stain
programme, you can wash 24 types of stains divided into two different groups according
to quick function selection. You can see stain groups based on the selection of the quick
function.
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You can find stain groups based on quick function below:
When quick function is selected:
Blood Tea Red Wine
Chocolate Coffee Curry
Pudding Fruit juice Jam
Egg Ketchup Coal
When quick function is not selected:
Butter Sweat Salad Dressing
Grass Collar Soil Make-up
Mud Food Machine Oil
Coke Mayonnaise Baby Food
• Select the stain programme.
• Select the stain you want to clean by locating it in the groups above and selecting the
related group with the quick auxiliary function key.
• Read the garment tag carefully and ensure that correct temperature and spin speed are
selected.
4.6.6 Temperature selecton
Whenever a new programme is selected, the recommended temperature for the
programme appears on the temperature indicator. It is possible that the recommended
temperature value is not the maximum temperature that can be selected for the current
programme.
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Press the
Temperature Adjustment
button to change the temperature.
Temperature will decrease by steps of 10 °C.
Finally, “-” symbol indicating the cold wash option appears on the display.
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No change can be made in programmes where temperature adjustment is not allowed.
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You can also change the temperature after the washing starts. This change can be made if
the washing steps allow it. Changes cannot be made if the steps do not allow it.
C
If you scroll to cold wash option and press Temperature Adjustment button again, the
recommended maximum temperature for the selected programme appears on the display.
Press the Temperature Adjustment button again to decrease the temperature.
4.6.7 Spn speed selecton
Whenever a new programme is selected, the recommended spin speed of the selected
programme is displayed on the
Spin Speed
indicator.
C
It is possible that the recommended spin speed value is not the maximum spin speed that can
be selected for the current programme.
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Press the
Spin Speed Adjustment
button to change the spin speed. Spin speed
decreases gradually.
Then, depending on the model of the product, "Rinse Hold" and "No Spin" options appear
on the display.
C
Spin Speed Adjustment button only serves for decreasing the spin speed.
Rinse Hold option is indicated with “ı_ı” symbol and No Spin option is indicated with “_” symbol.
If you are not going to unload your laundry immediately after the programme completes,
you can use
Rinse Hold
function in order to prevent them from getting wrinkled when
there is no water in the machine.
This function holds the laundry in the final rinsing water.
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If you want to spin your laundry after the Rinse Hold function:
- Adjust the
Spin Speed
.
- Press
Start / Pause / Cancel
button. The programme will resume. Machine drains
the water and spins the laundry.
If you want to drain the water at the end of the programme without spinning, use
No
Spin
function.
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C
No change can be made in programmes where spin speed adjustment is not allowed.
You can change the spin speed after the washing starts if the washing steps allow it.
Changes cannot be made if the steps do not allow it.
Rnse hold
If you are not going to unload your clothes immediately after the programme completes,
you can use rinse hold function to keep your laundry in the final rinsing water in order to
prevent them from getting wrinkled when there is no water in the machine. Press Start
/ Pause button after this process if you want to drain the water without spinning your
laundry. Programme will resume and complete after draining the water.
If you want to spin the laundry held in water, adjust the Spin Speed and press Start / Pause
button.
The programme will resume. Water is drained, laundry is spun and the programme is
completed.
4.6.8 Auxlary functon selecton
Select the desired auxiliary functions before starting the programme. Whenever a
programme is selected, frames of the auxiliary function symbol that can be selected
together with it illuminates. And when you select an auxiliary function, the interior area of
the auxiliary function symbol also starts to illuminate.
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Frame of the auxiliary function symbol that cannot be selected with the current programme
does not illuminate.
Also the frames of the auxiliary function suitable for the current programme after the
washing has started remains illuminated. You can select or cancel the auxiliary functions
whose frames are illuminated. If the wash cycle has reached a point where you cannot
select the auxiliary function, the function's frame turns off.
C
Some functions cannot be selected together. If a second auxiliary function conflicting with
the first one is selected before starting the machine, the function selected first will be
canceled and the second auxiliary function selection will remain active. For example, if you
want to select Quick Wash after you have selected the Additional Water, Additional Water will
be canceled and Quick Wash will remain active.
An auxiliary function that is not compatible with the programme cannot be selected. (See,
"Programme and consumption table")
Some programmes have auxiliary functions that must be operated simultaneously. Those
functions cannot be cancelled. The frame of the auxiliary function will not be illuminated, only
inner area will be illuminated.
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4.6.8.1 Auxiliary functions
• Prewash
A Prewash is only worthwhile for heavily soiled laundry. Not using the Prewash will save
energy, water, detergent and time.
• Extra Rnse
This function enables the product to make another rinsing in addition to the one already
made after the main wash. Thus, the risk for sensitive skins (babies, allergic skins, etc.) to
be effected by the minimal detergent remnants on the laundry can be reduced.
• Fast+
When this function is selected, the durations of the relevant programmes get shorter by
50%.
Thanks to the optimised washing steps, high mechanic activity and optimum water
consumption, high washing performance is achieved in spite of the reduced duration.
• Nght Mode
Use to wash the cottons with lesser energy consumption and silently. Spin steps
are cancelled for a silent washing and the cycle ends with the Rinse Hold step. After
completion of the programme, run Spin cycle to spin the laundry.
4.6.8.2 Functions/Programmes Selected by Pressing the Function Keys for 3 Seconds
• Drum Clean
Press and hold the 1st auxiliary function key for 3 seconds to select the programme.
Use regularly (once in every 1-2 months) to clean the drum and provide the required
hygiene. Operate the programme while the machine is completely empty. To obtain
better results, put powder lime-scale remover for washing machines into the detergent
compartment no. “2”. When the programme is over, leave the loading door ajar so that the
inside of the machine gets dry.
C
This is not a washing programme. It is a maintenance programme.
Do not run the programme when there is something in the machine. If you try to do so, the
machine detects that there is load inside and aborts the programme.
• Chld lock
Use Child Lock function to prevent children from tampering with the machine. Thus you
can avoid any changes in a running programme.
C
You can switch on and off the machine with On / Off button when the Child Lock is active.
When you switch on the machine again, programme will resume from where it has stopped.
When the Child Lock is enabled, an audio warning will be given if the buttons are pressed.
Audio warning will be canceled if the buttons are pressed five times consecutively.
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To actvate the Chld Lock:
Press and hold
Auxiliary Function button 2
for 3 seconds. After the countdown
as
“CL 3-2-1"
on the display is over, "CL On" symbol appears on the display. Release
Auxiliary Function button 2
when this warning is displayed.
To deactvate the Chld Lock:
Press and hold
Auxiliary Function button 2
for 3 seconds. After the countdown as
“CL 3-2-1"
on the display is over, "CL Off" symbol disappears.
• AntCrease+
This function is selected when the 4th auxiliary function is pressed and held for 3 seconds
and the programme follow-up light for the relevant step turns on. When the function is
selected, the drum rotates for up to 8 hours for preventing the laundry from creasing at
the end of the programme. You can cancel the programme and take your laundry out at
any time during the 8-hour duration. Press the function selection key or the machine on/
off key to cancel the function. The programme follow-up light will remain on until the
function is canceled or the step is complete. If the function is not cancelled, it will be active
in the subsequent washing cycles as well.
4.6.9 End Tme
Tme dsplay
Remaining time for the completion of the programme while it is running is displayed as
“01:30” in hours and minutes format.
C
Programme time may differ from the values in section "Programme and consumption table"
depending on the water pressure, water hardness and temperature, ambient temperature,
amount and the type of laundry, auxiliary functions selected and the changes at the mains
voltage.
With the
End Time
function, the startup of the programme may be delayed up to 24
hours. After pressing
End Time
button, the programme's estimated ending time is
displayed. If the
End Time
is set,
End Time
indicator is illuminated.
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In order for the End Time function is activated and the programme is completed at the end
of the specified time, you must press
Start / Pause
button after adjusting the time.
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If you want to cancel End Time function, press
On / Off
button to turn off and on the
machine.
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Do not use liquid detergents when you activate End Time function! There is the risk of
staining of the clothes.
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1 Open the loading door, place the laundry and put detergent, etc.
2 Select the washing programme, temperature, spin speed and, if required, the auxiliary
functions.
3 Set the end time of your choice by pressing the
End Time
button.
End Time
indicator illuminates.
4 Press
Start / Pause
button. Time countdown starts. “:” symbol in the middle of the
end time on the display starts flashing.
C
Additional laundry may be loaded during the End Time countdown period. At the end of the
countdown, End Time indicator turns off, washing cycle starts and the time of the selected
programme appears on the display.
When the End Time selection is completed, the time appears on the screen consists of end
time plus the duration of the selected programme.
4.6.10 Startng the programme
1 Press
Start / Pause
button to start the programme.
2 The
Start / Pause
button's light which was off before starts to illuminate steadily
now, indicating that the programme has started.
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3 Loading door is locked. The door lock symbol appears on the display after the loading
door is locked.
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4 Programme follow-up indicator lights on the display will show the current programme step.
4.6.11 Loadng door lock
There is a locking system on the loading door of the machine that prevents opening of the
loading door in cases when the water level is unsuitable.
"Door Locked" symbol appears on the display when the loading door is locked.
Opening the loading door in case of power failure:
C
In case of power failure, you can use the loading door emergency handle under the pump
filter cap to open the loading door manually.
A
WARNING:
To avoid any water overflow before opening the loading door, make sure
there is no water left inside the machine.
34 / EN
Washng Machne / User’s Manual
•
Open the pump filter cap.
•
Release the loading door emergency handle
located at the rear side of the filter cap.
•
Pull down the loading door emergency handle
once and open the loading door. After opening
the loading door, re-insert the loading door
emergency handle.
•
If the loading door does not open, try again by
pulling down the handle.
4.6.12 Changng the selectons after programme has started
Adding laundry after the programme has started :
If the water level in the machine is suitable when you press Start/Pause button, the door
lock will be deactivated and the door will open, allowing you to add garments. The door
lock icon on the display goes off when the door lock is deactivated. After adding garments,
close the door and press Start/Pause button once again to resume the washing cycle.
1888
88:88
88
C
0
If the water level in the machine is not suitable when you press
Start/Pause
button,
the door lock cannot be deactivated and the door lock icon on the display remains on.
1888
88:88
88
C
0
C
If the temperature of the water inside the machine is above 50°C, you cannot deactivate the
door lock for safety reasons, even if the water level is suitable.
Switching the machine to pause mode:
Press the
Start / Pause
button to switch the machine to pause mode. Pause symbol
will flash on the display.
1888
88:88
88
C
0
35 / EN
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Changing the programme selection after programme has started:
The programme change is not allowed when the current programme is running.
You can select the new programme after switching the current programme to pause mode.
C
The selected program starts anew.
Changing the auxiliary function, speed and temperature
Depending on the step the programme has reached, you can cancel or activate the
auxiliary functions. See, "Auxiliary function selection".
You can also change the speed and temperature settings. See, "Spin speed selection" and
"Temperature selection".
C
The loading door will not open if the water temperature in the machine is high or the water
level is above the loading door baseline.
4.6.13 Cancellng the programme
The programme is cancelled when the machine is turned off and on again. Press and hold
On / Off
button for 3 seconds. After the countdown as "3-2-1" on the display is over, the
machine turns off.
C
If you press On / Off button when the Child Lock is enabled, the programme will not be
cancelled. You should cancel the Child Lock first.
If you want to open the loading door after you have cancelled the programme but it is not
possible to open the loading door since the water level in the machine is above the loading
door baseline, then turn the Programme Selection knob to Pump+Spin programme and drain
the water in the machine.
4.6.14 End of programme
End symbol appears on the display when the programme is completed.
If you do not press any button for 10 minutes, the machine will switch to OFF mode.
Display and all indicators are turned off.
Completed programme steps will be displayed if you press On / Off button.
4.6.15 Adjustng the VOLUME level
Low volume and high volume
Press and hold 1st and 2nd auxiliary function buttons for 3 seconds to adjust the volume
level. After the countdown as "3-2-1" on the display is over, the volume level symbol will
appear and the new volume level will be displayed.
4.6.16 Drum Illumnaton
Drum illumination lamp of your machine will light up during programme selection. The
light will turn off when you start the programme. If no programme is started or no key is
pressed within 10 minutes during programme selection process, the drum illumination
lamp will turn off.
Drum illumination lamp of your machine will light up after the programme is completed. It
will go off when you press the On/Off button. The drum illumination lamp will turn off if
you do not press any button within 10 minutes after the programme has ended.
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4.7 Maintenance and cleaning
Service life of product extends and frequently experienced problems will be reduced if it is
cleaned at regular intervals.
4.7.1 Cleanng the detergent drawer
Clean the detergent drawer at regular intervals (every
4-5 washing cycles) as shown below in order to prevent
accumulation of powder detergent in time.
If more than normal amount of water and softener mixture
starts to gather in the softener compartment, the siphon
must be cleaned.
1 Press the indicated point on the siphon in the softener compartment and pull the
drawer towards you until the compartment is removed from the machine.
2 Lift the rear part of the siphon to remove it as illustrated.
3 Wash the detergent drawer and the siphon with plenty of lukewarm water in a
washbasin. In order to prevent the residues to contact your skin, clean it with an
appropriate brush by wearing a pair of gloves.
3 Insert the drawer back into its place after cleaning and make sure that it is seated
well.
4.7.2 Cleanng the loadng door and the drum
For products with drum cleaning programme, please see Operating the product -
Programmes.
C
Repeat Drum Cleaning process in every 2 months.
Use an anti-limescale suitable for washing machines.
After every wash make sure that no foreign substance is
left in the drum.
If the holes on the door bellow shown in the figure are
blocked, open the holes using a toothpick.
Foreign metal substances will cause rust stains in the drum.
Clean the stains on the drum surface by using cleaning
agents for stainless steel.
Never use steel wool or wire wool. These will damage the
painted, chromated and plastic surfaces.
4.7.3 Cleanng the body and control panel
Wipe the body of the product with soapy water or non-corrosive mild gel detergents as
necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the control panel.
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4.7.4 Cleanng the water ntake flters
There is a filter at the end of each water intake valve at the rear of the product and also
at the end of each water intake hose where they are connected to the tap. These filters
prevent foreign substances and dirt in the water to enter the product. Filters should be
cleaned as they do get dirty.
1. Close the taps.
2. Remove the nuts of the water intake hoses to access the filters on the water intake
valves. Clean them with an appropriate brush. If the filters are too dirty, remove them
from their places with a pliers and clean in this way.
3. Take out the filters on the flat ends of the water intake hoses together with the
gaskets and clean thoroughly under running water.
4. Replace the seals and filters carefully and tighten their nuts by hand.
4.7.5 Dranng remanng water and cleanng the pump flter
The filter system in your product prevents solid items such as buttons, coins and fabric
fibres clogging the pump impeller during discharge of washing water. Thus, the water will
be discharged without any problem and the service life of the pump will extend.
If the product fails to drain water inside it, the pump filter is clogged. Filter must be
cleaned whenever it is clogged or every 3 months. Water must be drained off first to clean
the pump filter.
In addition, prior to transporting the product (e.g., when moving to another house) water
should be drained completely.
ACAUTION:
Foreign substances left in the pump filter may damage your product or may
cause noise problem.
CAUTION:
In regions where freezing is possible, the supply tap must be closed, system
hose must be removed and the water inside the product must be drained when the product
is not in use.
CAUTION:
After each use, turn off the water tap to which the mains hose is connected.
38 / EN
Washng Machne / User’s Manual
In order to clean the drty flter and dscharge the water:
1 Unplug the product to cut off the supply power.
ACAUTION:
Temperature of the water inside the product may rise up to 90 ºC. To avoid
the burning risk, clean the filter after the water inside the product is cooled down.
2. Open the filter cover.
3 Follow the below procedures in order to drain water.
If the product has an emergency water dranng hose, n order to dran the water:
a Pull the emergency draining hose out from its seat
b Place a large container at the end of the hose. Drain the water into the container by
pulling out the plug at the end of the hose. When the container is full, block the inlet
of the hose by replacing the plug. After the container is emptied, repeat the above
procedure to drain the water in the product completely.
c When draining of water is finished, close the end by the plug again and fix the hose in
its place.
d Turn and remove the pump filter.
4.Clean any residues inside the filter as well as fibres, if any, around the pump impeller
region.
5. Replace the filter.
6. If the filter cap is composed of two pieces, close the filter cap by pressing on the tab. If
it is one piece, seat the tabs in the lower part into their places first, and then press the
upper part to close.
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5
Troubleshooting
Problem Cause Soluton
Programs do not start after
the loading door is closed.
Start / Pause / Cancel button s not pressed. • Press Start / Pause / Cancel button.
It may be dffcult to close the loadng door n case
of excessve loadng.
• Reduce the amount of laundry and
make sure that the loadng door s
closed properly.
Programme cannot be
started or selected.
The product has swtched to self protecton
mode due to a supply problem (lne voltage, water
pressure, etc.).
• Press and hold On/Off button for
3 seconds to reset the product to
factory settngs. (See "Cancellng the
programme")
Water inside the product. Some water has remaned n the product due to
the qualty control processes n the producton.
• Ths s not a falure; water s not
harmful to the product.
The product does not take
water in.
Tap s turned off. • Turn on the taps.
Water nlet hose s bent. • Flatten the hose.
Water nlet flter s clogged. • Clean the flter.
Loadng door s not closed. • Close the door.
The product does not drain
water.
Water dran hose s clogged or twsted. • Clean or flatten the hose.
Pump flter s clogged. • Clean the pump flter.
Product vibrates or makes
noise.
Product s standng unbalanced. • Stable the product by adjustng the
feet.
A hard substance has entered nto the pump flter. • Clean the pump flter.
Transportaton safety bolts are not removed. • Remove the transportaton safety
bolts.
Laundry quantty n the product s too lttle. • Add more laundry to the product.
Excessve laundry s loaded n the product. • Take out some of the laundry from
the product or dstrbute the load by
hand to balance t homogeneously n
the product.
Product s leanng on a rgd tem. • Make sure that the product s not
leanng on anythng.
There is water leaking from
the bottom of the product.
Water dran hose s clogged or twsted. • Clean or flatten the hose.
Pump flter s clogged. • Clean the pump flter.
Product stopped shortly
after the programme
started.
Machne has stopped temporarly due to low
voltage.
• Product wll resume runnng when the
voltage restores to the normal level.
Product directly drains the
water it takes in.
Dranng hose s not at adequate heght. • Connect the water dranng hose as
descrbed n the user manual.
No water can be seen in the
product during washing.
Water s nsde the nvsble part of the product. • Ths s not a falure.
Loading door cannot be
opened.
Loadng door lock s actvated because of the
water level n the product.
• Dran the water by runnng the Pump
or Spn programme.
Product s heatng up the water or t s at the
spnnng cycle.
• Wat untl the programme completes.
Loadng door may be stuck because of the
pressure t s subjected to.
• Grab the handle and push and pull the
loadng door to release and open t.
If there s no power, loadng door of the product
wll not open.
• To open the loadng door, open the
pump flter cap and pull down the
emergency handle postoned at the
rear sde of the sad cap. See "Loadng
door lock"
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Washng Machne / User’s Manual
Problem Cause Soluton
Washing takes longer than
specified in the user manual.
(*)
Water pressure s low. • Product wats untl takng n adequate
amount of water to prevent poor
washng qualty due to the decreased
amount of water. Therefore, the
washng tme extends.
Voltage s low. • Washng tme s prolonged to avod
poor washng results when the supply
voltage s low.
Input temperature of water s low. • Requred tme to heat up the water
extends n cold seasons. Also, washng
tme can be lengthened to avod poor
washng results.
Number of rnses and/or amount of rnse water
have ncreased.
• Product ncreases the amount of rnse
water when good rnsng s needed
and adds an extra rnsng step f
necessary.
Excessve foam has occurred and automatc foam
absorpton system has been actvated due to too
much detergent usage.
• Use recommended amount of
detergent.
Programme time does not
countdown. (On models with
display) (*)
Tmer may stop durng water ntake. • Tmer ndcator wll not countdown
untl the product takes n adequate
amount of water. The product wll
wat untl there s suffcent amount
of water to avod poor washng results
due to lack of water. Tmer ndcator
wll resume countdown after ths.
Tmer may stop durng heatng step. • Tmer ndcator wll not countdown
untl the product reaches the selected
temperature.
Tmer may stop durng spnnng step. • Automatc unbalanced load detecton
system s actvated due to the
unbalanced dstrbuton of the laundry
n the product.
Programme time does not
countdown. (*)
There s unbalanced load n the product. • Automatc unbalanced load detecton
system s actvated due to the
unbalanced dstrbuton of the laundry
n the product.
Product does not switch to
spinning step. (*)
There s unbalanced load n the product. • Automatc unbalanced load detecton
system s actvated due to the
unbalanced dstrbuton of the laundry
n the product.
The product wll not spn f water s not draned
completely.
• Check the flter and the dranng hose.
Excessve foam has occurred and automatc foam
absorpton system has been actvated due to too
much detergent usage.
• Use recommended amount of
detergent.
41 / EN
Washng Machne / User’s Manual
Problem Cause Soluton
Washing performance is
poor: Laundry turns gray.
(**)
Insuffcent amount of detergent has been used
over a long perod of tme.
• Use the recommended amount of
detergent approprate for water
hardness and the laundry.
Washng has been made at low temperatures for
a long tme.
• Select the proper temperature for the
laundry to be washed.
Insuffcent amount of detergent s used wth
hard water.
• Usng nsuffcent amount of
detergent wth hard water causes the
sol to stck on the cloth and ths turns
the cloth nto gray n tme. It s dffcult
to elmnate grayng once t happens.
Use the recommended amount of
detergent approprate for water
hardness and the laundry.
Excessve amount of detergent s used. • Use the recommended amount of
detergent approprate for water
hardness and the laundry.
Washing performance is
poor: Stains persist or the
laundry is not whitened. (**)
Insuffcent amount of detergent s used. • Use the recommended amount of
detergent approprate for water
hardness and the laundry.
Excessve laundry s loaded n.
• Do not load the product n excess. Load
wth amounts recommended n the
"Programme and consumpton table".
Wrong programme and temperature were
selected.
• Select the proper programme and
temperature for the laundry to be
washed.
Wrong type of detergent s used. • Use orgnal detergent approprate for
the product.
Excessve amount of detergent s used. • Put the detergent n the correct
compartment. Do not mx the
bleachng agent and the detergent
wth each other.
Washing performance is
poor: Oily stains appeared
on the laundry. (**)
Regular drum cleanng s not appled. • Clean the drum regularly. For ths
procedure, please see "4.7.2 Cleanng
the loadng door and the drum".
Washing performance
is poor: Clothes smell
unpleasantly. (**)
Odours and bactera layers are formed on the
drum as a result of contnuous washng at lower
temperatures and/or n short programmes.
• Leave the detergent drawer as well
as the loadng door of the product ajar
after each washng. Thus, a humd
envronment favorable for bactera
cannot occur n the machne.
Colour of the clothes faded.
(**)
Excessve laundry was loaded n. • Do not load the product n excess.
Detergent n use s damp. • Keep detergents closed n an
envronment free of humdty and
do not expose them to excessve
temperatures.
A hgher temperature was selected. • Select the proper programme and
temperature accordng to the type
and solng degree of the laundry.
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Washng Machne / User’s Manual
Problem Cause Soluton
Washing machine does not
rinse well.
The amount, brand and storage condtons of the
detergent used are napproprate.
• Use a detergent approprate for
the washng machne and your
laundry. Keep detergents closed n
an envronment free of humdty and
do not expose them to excessve
temperatures.
Detergent was put n the wrong compartment. • If detergent s put n the prewash
compartment although prewash
cycle s not selected, the product can
take ths detergent durng rnsng or
softener step. Put the detergent n
the correct compartment.
Pump flter s clogged. • Check the flter.
Dran hose s folded. • Check the dran hose.
Laundry became stiff after
washing. (**)
Insuffcent amount of detergent s used.
• Usng nsuffcent amount of detergent
for the water hardness can cause the
laundry to become stff n tme. Use
approprate amount of detergent
accordng to the water hardness.
Detergent was put n the wrong compartment. • If detergent s put n the prewash
compartment although prewash
cycle s not selected, the product can
take ths detergent durng rnsng or
softener step. Put the detergent n
the correct compartment.
Detergent was mxed wth the softener. • Do not mx the softener wth
detergent. Wash and clean the drawer
wth hot water.
Laundry does not smell like
the softener. (**)
Detergent was put n the wrong compartment. • If detergent s put n the prewash
compartment although prewash
cycle s not selected, the product can
take ths detergent durng rnsng
or softener step. Wash and clean
the drawer wth hot water. Put the
detergent n the correct compartment.
Detergent was mxed wth the softener. • Do not mx the softener wth
detergent. Wash and clean the drawer
wth hot water.
Detergent residue in the
detergent drawer. (**)
Detergent was put n wet drawer. • Dry the detergent drawer before
puttng n detergent.
Detergent has gotten damp.
• Keep detergents closed n an
envronment free of humdty and do not
expose them to excessve temperatures.
Water pressure s low. • Check the water pressure.
The detergent n the man wash compartment got
wet whle takng n the prewash water. Holes of
the detergent compartment are blocked.
• Check the holes and clean f they are
clogged.
There s a problem wth the detergent drawer valves.
• Call the Authorsed Servce Agent.
Detergent was mxed wth the softener. • Do not mx the softener wth
detergent. Wash and clean the drawer
wth hot water.
Regular drum cleanng s not appled. • Clean the drum regularly. For ths
procedure, please see "4.7.2 Cleanng
the loadng door and the drum".
43 / EN
Washng Machne / User’s Manual
Problem Cause Soluton
Too much foam forms inside
the product. (**)
Improper detergents for the washng machne
s used.
• Use detergents approprate for the
washng machne.
Excessve amount of detergent s used. • Use only suffcent amount of
detergent.
Detergent was stored under mproper condtons. • Store detergent n a closed and dry
locaton. Do not store n excessvely
hot places.
Some meshed laundry such as tulle may foam too
much because of ther texture.
• Use smaller amounts of detergent for
ths type of tem.
Detergent was put n the wrong compartment. • Put the detergent n the correct
compartment.
Softener s beng taken early by the product. • There may be problem n the valves
or n the detergent drawer. Call the
Authorsed Servce Agent.
Foam is overflowing from
the detergent drawer.
Too much detergent s used.
• Mx 1 tablespoonful softener and ½
l water and pour nto the man wash
compartment of the detergent drawer.
• Put detergent nto the product
sutable for the programmes and
maxmum loads ndcated n the
“Programme and consumpton table”.
When you use addtonal chemcals
(stan removers, bleaches and etc.),
reduce the amount of detergent.
Laundry remains wet at the
end of the programme. (*)
Excessve foam has occurred and automatc foam
absorpton system has been actvated due to too
much detergent usage.
• Use recommended amount of
detergent.
(*) The product does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent
any damage to the product and to its surrounding environment. Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean the drum regularly. See 4.7.2
AWARNING:
If you cannot eliminate the problem although you follow the instructions in this
section, consult your dealer or the Authorised Service Agent. Never try to repair a nonfunctional
product yourself.
BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product, and lasts for a period of twelve (12)
months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of original
purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manufacturer”)
agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or
our contact centre on 0333 207 9710 (UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in
addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from
which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or
higher levels of protection than those offered under the terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Beko Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light
bulbs.
• Repairs necessary as a direct or indirect result of:
- Accidental damage, misuse or abuse of a product.
- An attempted repair of a product by anyone other than a Beko Approved Engineer (the “Engineer”).
- Installation or use of a product where such installation or use fails to meet the requirements contained in this
guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have
previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept
and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance
with the expected standards. Such financial loss includes but is not limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential
domestic household premises, unless we have previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the instructions contained in the
User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing
Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of
repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland)
registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of
Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be
void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this
guarantee. If you have any questions, please call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical
or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.
Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the
delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and
installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole
discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and
to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to
carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of
purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the
right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,
save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have
jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number 02415578.
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this
guarantee. If you have any questions, please call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical
or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.
Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the
delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and
installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole
discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and
to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to
carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of
purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the
right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,
save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have
jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number 02415578.
BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS
If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing
the online registration form, then the standard 12 month guarantee will be extended to 24 months, under the same
terms and conditions as detailed in our Standard Guarantee Terms and Conditions.
BEKO UK AND IRELAND PROSMART INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS
This 10 year guarantee relates to Beko products that feature the ProSmart Inverter Motor.
The ProSmart Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed
in the previous section.
In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase
date. You can register by first visiting Beko.co.uk/register and by following the online instructions.
Beko Free standing appliances come with a 12 month parts and labour guarantee as standard,
Beko Built-in appliances come with a 12 month parts and labour guarantee as standard. This is extended to 24 months, free of
charge, upon registration of the appliance. When you register your appliance for additional guarantee, you will automatically
activate the ProSmart Motor 10 year guarantee. You do not need to register twice. (beko.co.uk/guarantee-terms).
To make a claim against your Beko ProSmart Inverter Motor Guarantee (the “Guarantee”), all customer and product details
must be registered with Beko plc using the procedure outlined below.
1. This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appliances) guarantee is only
effective after the expiration of the standard manufacturer’s guarantee.
2. It is only valid for the ProSmart Inverter motors of selected washing machines, washer-dryers, tumble dryers and
dishwashers. It does not cover any labour charge or any other components of the product. In addition, it is only valid
for one replacement of the ProSmart motor during the extra 9-year (for free standing appliances) or 8 year (for built-in
appliances) guarantee period.
3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting
beko.co.uk/register.
4. Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be
quoted at the time of a claim being made.
5. Any repair/replacement of the ProSmart Inverter motor must only be carried out by an authorised Beko Service Agent
(the “Service Agent”).
6. Labour for the repair/replacement of the ProSmart Inverter motor is not included in this guarantee and is chargeable
directly by the Service Agent.
7. Any additional components fitted to the product at any time will not be covered by this guarantee and will be
chargeable directly by the Service Agent.
8. The guarantee is not transferable and cannot be exchanged for cash.
9. There are no alternative or additional offers to this Guarantee.
10. The guarantee is exclusive of the manufacturer’s standard guarantee
11. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product
guarantee. Please read and refer to such Terms and Conditions when making any claim.
12. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We
may keep your information for a reasonable period for these purposes in accordance with the applicable Data
Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the
registration process. Further details are available at http://www.beko.co.uk/cookie-and-privacy.
13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House,
1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation
available should the product require attention under guarantee.
Please take a few moments to complete the details below, as you will need this information when you call us, or to use our
online services. When you call us you may be required to input your serial number into your telephone keypad. For help please
visit beko.co.uk/support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of
purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting
service under guarantee.
Model number
Serial number
Purchased from
Date of purchase
For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be
levied where no fault is found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or
furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as you may be required to input your serial
number into your telephone keypad during your call.
UK Mainland & Northern Ireland:
0333 207 9710
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the
basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service
provider for exact call charges.
Republic of Ireland:
01 862 3411
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee
agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a
charge.
Should you experience any difficulty in obtaining service please call us on 0333 207 9710 or 01 862 3411
Contact us though our website
Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a
product support topic from the list of options. Complete the required details and click send message.
Product registrations
For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.
www.beko.com