Beko WY940P44EB User Manual

Displayed below is the user manual for WY940P44EB by Beko which is a product in the Washing Machines category. This manual has pages.

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2820527465_EN/ 21-05-19.(16:19)

Washing Machine

User’s Manual

WY940P44EB

Document Number=

This product was manufactured using the latest technology in environmentally friendly conditions.

Please read these instructions first before using your appliance

Dear Customer,

Thank you for choosing a Beko appliance.

Please take some time to read this user manual before using your appliance, to ensure you know how to

safely operate the controls and functions.

Carefully follow all unpacking and installation instructions to ensure the appliance is correctly connected

and fitted prior to use.

Please write your product model and serial number on the last page of this user manual, and store in a safe

location close to the appliance for easy future reference.

This user manual may also be applicable for several other models. Differences between models will be

listed.

If you have any questions or concerns, please call our contact centre or find help and information online at

www.beko.co.uk .com

Explanation of symbols used throughout this User Manual

C• Importantinformationor

usefulhintsaboutusage.

A• Warningforhazardous

situationswithregard

tolifeandproperty.

B• Warningforelectricshock.

• Recyclablematerials.

Do not dispose of the packaging materials together with domestic or other wastes. Take them to the

packaging material collection points designated by the local authorities.

3 / EN

Washing Machine / User’s Manual

1 General safety instructions

This section contains safety instructions that will help protect from risk of

personal injury or property damage. Failure to follow these instructions shall

void any warranty.

1.1 Life and property safety

u Never place the product on a carpet-covered floor. Otherwise, lack of airflow

beneath the machine will cause electrical parts to overheat. This will cause

problems with your product.

u Unplug the product if it is not in use.

u Always have the installation and repairing procedures carried out by the

Authorised Service Agent. The manufacturer shall not be held liable for

damages that may arise from procedures carried out by unauthorised

persons.

u The water supply and draining hoses must be securely fastened and remain

undamaged. Otherwise, there is the risk of water leakage.

u While there is still water inside the product, never open the loading door or

remove the filter. Otherwise, risk of flooding and injury from hot water will

occur.

u Do not force open the locked loading door. The door will open immediately

after the washing cycle has ended. If the door does not open, apply the

solutions provided for "Loading door cannot be opened." error in the

Troubleshooting section. In case of forcing the loading door to open, the

door and the lock mechanism may get damaged.

u Use detergents, softeners and supplements suitable for automatic washing

machines only.

u Follow the instructions on the label of textile products and the detergent

package.

1.2 Children's safety

u This product can be used by children at and above 8 years old and by persons

whose physical, sensory or mental capabilities were not fully developed or

who lack experience and knowledge provided that they are supervised or

trained on the safe usage of the product and the risks it brings out. Children

should not play with the product. Cleaning and maintenance works should

not be performed by children unless they are supervised by someone.

Children under the age of 3 should be kept away unless continuously

supervised.

u Packaging materials are dangerous for the children. Keep packaging

materials in a safe place away from reach of the children.

4 / EN Washing Machine / User’s Manual

u Electrical products are dangerous for the children. Keep children away from

the product when it is in use. Do not allow them to play with the product.

Use child lock to prevent children from intervening with the product.

u Do not forget to close the loading door when leaving the room where the

product is located.

u Store all detergents and additives in a safe place away from the reach of

the children by closing the cover of the detergent container or sealing the

detergent package.

1.3 Electrical safety

u If the product has a failure, it should not be operated unless it is repaired by

the Authorised Service Agent! There is the risk of electric shock!

u This product is designed to resume operating in the event of powering

on after a power interruption. If you wish to cancel the programme, see

"Cancelling the programme" section.

u Plug the product into a grounded outlet protected by a 16 A fuse. Do not

neglect to have the grounding installation made by a qualified electrician.

Our company shall not be liable for any damages that will arise when the

product is used without grounding in accordance with the local regulations.

u Do not wash the product by spraying or pouring water onto it! There is the

risk of electric shock!

u Never touch the power cable plug with wet hands! Never unplug by pulling

on the cable. Always press on the plug with one hand and pull out the plug

by grabbing with the other hand.

u Product should be unplugged during installation, maintenance, cleaning

and repair procedures.

u If the power cable is damaged, it must be replaced by the manufacturer,

authorized service or a similarly qualified person (preferably an electrician)

or someone designated by the importer in order to avoid possible risks.

1.4 Hot surface safety

The glass of the loading door gets too hot while

washing at higher temperatures. Therefore,

especially do not allow children touch the

loading door glass while washing.

5 / EN

Washing Machine / User’s Manual

2 Important instructions for environment

2.1 Compliance with WEEE Directive

This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification

symbol for waste electrical and electronic equipment (WEEE).

This product has been manufactured with high quality parts and materials which can be reused

and are suitable for recycling. Do not dispose of the waste product with normal domestic and

other wastes at the end of its service life. Take it to the collection center for the recycling of

electrical and electronic equipment. Please consult your local authorities to learn about these

collection centers.

Compliance with RoHS Directive:

The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful

and prohibited materials specified in the Directive.

2.2 Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our

National Environment Regulations. Do not dispose of the packaging materials together with the domestic or

other wastes. Take them to the packaging material collection points designated by the local authorities.

Intended use

• Thisproducthasbeendesignedfordomesticuse.Itisnotforcommercialpurposesoritshouldnotbeused

out of its intended use.

• Theproductmustonlybeusedforwashingandrinsingoflaundrythataremarkedaccordingly.

• Themanufacturerwaivesanyresponsibilityarisenfromincorrectusageortransportation.

• Theservicelifeofyourproductis10years.Duringthisperiod,originalsparepartswillbeavailableto

operate the appliance properly.

6 / EN Washing Machine / User’s Manual

4 Technical specifications

AWARNING: Consumption values are applicable for cases where the wireless network connection is off.

Height (cm) 84

Width (cm) 60

Depth (cm) 64

Net weight (±4 kg.) 76

Single Water inlet / Double Water inlet •/-

•Available

Electrical input (V/Hz) 230 V / 50Hz

Total current (A) 10

Total power (W) 2200

Main model code 1314

Complying Commission Delegated Regulation (EU) No 1061/2010

Supplier name or trademark Beko

Model name WY940P44EB

7164241300

Rated capacity (kg) 9

Energy efficiency class / Scale from A+++ (Highest Efficiency) to D (Lowest Efficiency) A+++

Annual Energy Consumption (kWh) (1) 152

Energy consumption of the standard 60°C cotton programme at full load (kWh) 0,815

Energy consumption of the standard 60°C cotton programme at partial load (kWh) 0,565

Energy consumption of the standard 40°C cotton programme at partial load (kWh) 0,565

Power consumption in ‘off-mode’ (W) 0,500

Power consumption in ‘left-on mode’ (W) 0,500

Annual Water Consumption (l) (2) 10999

Spin-drying efficiency class / Scale from A (Highest Efficiency) to G (Lowest Efficiency) B

Maximum spin speed (rpm) 1400

Remaining moisture Content (%) 53

Standard cotton programme (3) Cotton Eco 60°C and 40°C

Programme time of the standard 60°C cotton programme at full load (min) 245

Programme time of the standard 60°C cotton programme at partial load (min) 215

Programme time of the standard 40°C cotton programme at partial load (min) 215

Duration of the left-on mode (min) N/A

Airborne acoustical noise emissions washing/spinning (dB) 53/74

Built-in No

(1) Energy Consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load, and the

consumption of the low-power modes. Actual energy consumption will depend on how the appliance is used.

(2) Water consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load. Actual water

consumption will depend on how the appliance is used.

(3) “Standard 60°C cotton programme” and the “standard 40°C cotton programme” are the standard washing programmes to which the information

in the label and the fiche relates and these programmes are suitable to clean normally soiled cotton laundry and that they are the most efficient

programmes in terms of combined energy and water consumption.

7 / EN

Washing Machine / User’s Manual

4.1 Installation

• Preparationofthelocationandelectrical,tapwaterandwastewaterinstallationsattheplaceofinstallation

is the customer's responsibility.

• Makesurethatthewaterinletanddischargehosesaswellasthepowercablearenotfolded,pinchedor

crushed while pushing the product into its place after installation or cleaning procedures.

• Themanufacturershallnotbeheldliablefordamagesthatmayarisefromprocedurescarriedoutby

unauthorised persons.

• Priortoinstallation,visuallycheckiftheproducthasanydefectsonit.Ifso,donothaveitinstalled.

Damaged products cause risks for your safety.

4.1.1 Appropriate installation location

• Placetheproductonahardandlevelfloor.Donotputitontoacarpetwithhighpileorothersimilar

surfaces.

• Ifthewashingmachineanddryerareplacedontopofeachother,theirtotalweight–whenloaded–

amounts to 180 kilograms. Place the products on a solid and flat floor that has sufficient load carrying

capacity!

• Donotplacetheproductonthepowercable.

• Donotinstalltheproductinenvironmentswherethetemperaturefallsbelow0ºC.

• Leavingagapatthesidesofthemachineissuggestedtoreducevibrationandnoise

• Onaraisedfloor,donotplacetheproductnexttotheedgeoronaplatform.

• DonotplaceheatsourcessuchasHobs,Irons,Ovens,etc.onthewashingmachineanddonotusethem

on the product.

4.1.2 Removing packaging reinforcement

Tilt the machine backwards to remove the packaging reinforcement.

Remove the packaging reinforcement that is attached to the ribbon. Do

not attempt this operation alone, get help.

4.1.3 Removing the transportation locks

1 Loose all bolts with an appropriate wrench until they turn freely.

2 Remove the transport safety bolts by rocking them slightly.

3 Insert the plastic covers from the bag containing the user manual into the openings on the rear panel.

ACAUTION: Remove the transportation safety bolts before operating the washing machine! Otherwise, the product will be

damaged.

CKeep the transportation safety bolts in a safe place to reuse when the washing machine needs to be moved again in the

future.

Install the transport safety bolts in the reverse order of the disassembly procedure.

Never move the product without the transportation safety bolts properly fixed in place!

8 / EN Washing Machine / User’s Manual

4.1.4 Connecting the water supply

CThewatersupplypressurerequiredtoruntheproductisbetween1to10bars(0.1–1MPa).Itisnecessarytohave

10–80litresofwaterflowingfromthefullyopentapinoneminutetohaveyourmachinerunsmoothly.Attachapressure

reducing valve if the water pressure is higher.

ACAUTION: Models with a single water inlet should not be connected to the hot water tap. In such a case the laundry will

get damaged or the product will switch to protection mode and will not operate.

CAUTION: Do not use old or used water inlet hoses on the new product. It may cause stains on your laundry.

1 Tighten the nuts of the hose by hand. Never use a tool when tightening the nuts.

2 When hose connection is completed, check whether there are no leak problems at the connection

points by opening the taps fully. If any leaks occur, turn off the tap and remove the nut. Retighten the nut

carefully after checking the seal. In order to prevent the water leaks and resultant damages, keep the

taps closed when you do not use the product.

4.1.5 Connecting the drain hose to the drain

• Attachtheendofthedrainhosedirectlytothewastewaterdrain,lavatoryorbathtub.

ACAUTION: Your drain house will be flooded if the hose comes out of its housing during water discharge. Moreover, there

is risk of scalding due to high washing temperatures! In order to prevent such situations and make sure that the machine

performs water intake and discharge processes without any problem, fix the drain hose securely.

• Connectthedrainhosetoaminimumheightof40cmandamaximumheightof100cm.

• Incasethedrainhoseiselevatedafterlayingitonthefloorlevelorclosetotheground(lessthan40cm

above the ground), water discharge becomes more difficult and the laundry may come out excessively wet.

Therefore, follow the heights described in the figure.

40 cm

100 cm

• Topreventthewastewatergoingbackintothemachineagainandtoensureeasydrainage,donot

immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm. If it

is too long, cut it short.

• Theendofthehoseshouldnotbebent,itshouldnotbesteppedonandthehosemustnotbepinched

between the drain and the machine.

• Ifthelengthofthehoseistooshort,addanoriginalextensionhose.Lengthofthehosemaynotbelonger

than 3.2 m. To avoid water leak failures, the connection between the extension hose and the drain hose of

the product must be fitted well with an appropriate clamp as not to come off and/or leak.

9 / EN

Washing Machine / User’s Manual

4.1.6 Adjusting the feet

ACAUTION: In order to ensure that the product operates more silently and vibration-free, it must stand level and balanced

on its feet. Balance the machine by adjusting the feet. Otherwise, the product may move from its place and cause crushing

and vibration problems.

CAUTION:

Do not use any tools to loosen the lock nuts. Otherwise, they will get damaged.

1 Loosen the lock nuts on the feet by hand.

2 Adjust the feet until the product stands in a stable and balanced way.

3. Tighten all lock nuts by hand again.

4.1.7 Electrical connection

Connect the product to a grounded outlet protected by a 13 A fuse. Our company shall not be liable for any

damages that will arise when the product is used without grounding in accordance with the local regulations.

• Connectionmustcomplywithnationalregulations.

• Thewiringfortheelectricaloutletcircuitmustbesufficienttomeettheappliancerequirements.Useofa

Groud Fault Circuit Interrupter (GFCI) is recommended.

• Powercableplugmustbewithineasyreachafterinstallation.

• Ifthecurrentvalueofthefuseorbreakerinthehouseislessthan13Amps,haveaqualifiedelectrician

install a 13 Amp fuse.

• Thevoltagespecifiedinthe“Technicalspecifications”sectionmustbeequaltoyourmainsvoltage.

• Donotmakeconnectionsviaextensioncablesormulti-plugs.

BWARNING: Damaged power cables must be replaced by Authorised Service Agents.

Electrical requirements

Before you insert the plug into the wall socket make sure that the voltage and the frequency shown in the

rating label corresponds to your electricity supply.

We recommend that this appliance be connected to the mains supply via a suitable switched and fused socket

in a readily accessible position.

Should the mains lead of the appliance become damaged or need replacing at any time, it must be replaced

by a special purpose made mains lead which can only be obtained from an Authorised Service Agent.

BWARNING: This appliance must be earthed

If the fitted moulded plug is not suitable for your socket, then the plug should be cut off and an appropriate

plug fitted.

Destroy the old plug, a cut off plug with a bare cord could cause a shock hazard if inserted into a socket

elsewhere in the house.

The moulded plug on this appliance incorporates a 13A fuse. Should the fuse need to be replaced an ASTA

approved BS1362 fuse of the same rating must be used. Do not forget to refit the fuse cover. In the event of

losing the fuse cover, the plug must not be used until a replacement fuse cover has been fitted. Colour of the

replacement fuse cover must be the same colour as that visible on the pin face of the plug. Fuse covers are

available from any good electrical store.

10 / EN Washing Machine / User’s Manual

Important

Fitting a different plug

As the colours of the wires in the mains lead of this appliance may not

correspond with the coloured markings identifying the terminals on your

plug, proceed as follows:

1 Connect the green - yellow or green (earth) wire to the terminal in

the plug marked ‘E’ or with the symbol or coloured green and

yellow or green.

2 Connect the blue (neutral) wire to the terminal in the plug marked

‘N’ or coloured black.

3 Connect the brown (live) wire to the terminal in the plug marked ‘L’

or coloured red.

With the alternative plugs a 13A fuse must be fitted either in the plug or

adaptor or in the main fuse box. If in doubt contact a qualified electrician.

Transportation of the product

1. Unplug the product before transporting it.

2. Remove water drain and water supply connections.

3. Drain all water that has remained in the product.

4. Install transportation safety bolts in the reverse order of removal procedure.

CNever move the product without the transportation safety bolts properly fixed in place!

AWARNING: Packaging materials are dangerous to children. Keep packaging materials in a safe place away from reach

of the children.

4.1.8 Initial use

Before starting to use the product make sure that the preparations are

made which are in line with the “Important Safety and Environment

Instructions” and the instructions in the “Installation” section.

To prepare the product for washing laundry, first perform a Drum

Cleaning programme. If this is not available in your machine, apply the

method which is described in the section 4.4.2.

CUse an anti-limescale suitable for the washing machines.

Some water might have remained in the product due to the quality control processes in production. It is not harmful for the

product.

11 / EN

Washing Machine / User’s Manual

4.2 Preparation

4.2.1 Sorting the laundry

• Sortlaundryaccordingtotypeoffabric,color,anddegreeofsoilingandallowablewatertemperature.

• Alwaysobservetheinstructionsgivenonthegarmentcarelabels.

4.2.2 Preparing laundry for washing

• Laundryitemswithmetalattachmentssuchas,underwiring,beltbucklesormetalbuttonswilldamagethe

machine. Remove the metal pieces or wash such clothes by putting them in a laundry bag or pillow case.

•Takeoutallsubstancesinthepocketssuchascoins,pensandpaperclips,andturnpocketsinsideoutand

brush. Such objects may damage the product or cause noise problem.

• Putsmallsizeclothessuchasinfant'ssocksandnylonstockingsinalaundrybagorpillowcase.

• Placecurtainsinwithoutcompressingthem.Removecurtainattachmentitems.

• Fastenzippers,sewloosebuttonsandmendripsandtears.

• Wash“Machinewashable”or“Handwashable”labeledproductsonlywithanappropriateprogramme.

• Donotwashcoloursandwhitestogether.New,darkcolouredcottonsreleasealotofdye.Washthem

separately.

• Toughstainsmustbetreatedproperlybeforewashing.Ifunsure,checkwithadrycleaner.

• Onlyusethedyes/colorchangersanddescalingagentswhichareappropriateformachinewash.Always

follow the instructions on the package.

• Washtrousersanddelicatelaundryturnedinsideout.

• KeeplaundryitemsmadeofAngorawoolinthefreezerforafewhoursbeforewashing.Thiswillreduce

piling.

• Laundrythataresubjectedtomaterialssuchasflour,limedust,milkpowder,etc.intenselymustbeshaken

off before placing into the product. Such dusts and powders on the laundry may build up on the inner parts

of the product in time and can cause damage.

4.2.3 Tips for energy saving

Following information will help you use the product in an ecological and energy-efficient manner.

• Operatetheproductinthehighestloadcapacityallowedfortheprogrammeyouhaveselected,butdonot

overload. See, "Programme and consumption table".

• Observethetemperatureinstructionsonthedetergentpackaging.

• Washslightlysoiledlaundryatlowtemperatures.

• Usefasterprogrammesforsmallquantitiesoflightlysoiledlaundry.

• Donotuseprewashandhightemperaturesforlaundrythatisnotheavilysoiledorstained.

• Ifyouplantodryyourlaundryinadryer,selectthehighestspinspeedrecommendedduringwashing

process.

• Donotusemoredetergentthantherecommendedonthedetergentpackaging.

4.2.4 Loading the laundry

1. Open the loading door.

2. Put the laundry items into the product in a loose manner.

3 Push the loading door to close until you hear a locking sound. Ensure that no items are caught in the door.

The loading door is locked while a programme is running. The door lock will open immediately after the

washing programme has ended. Then you can open the loading door. If the door does not open, apply the

solutions provided for "Loading door cannot be opened." error in the Troubleshooting section.

4.2.5 Correct load capacity

The maximum load capacity depends on the type of laundry, the degree of soiling and the desired washing

programme.

The machine automatically adjusts the water amount according to the weight of the laundry put inside it.

AWARNING: Comply with the information in the section "Programme and consumption table". When overloaded,

product's washing performance will drop. Moreover, noise and vibration problems may occur.

12 / EN Washing Machine / User’s Manual

4.2.6 Using detergent and softener

When using detergent, softener, starch, fabric dye, bleach and descaling agents; read the manufacturer's instructions written

on the package and follow the dosages specified. Use measuring cup if available.

The detergent drawer is composed of three compartments:

–(1)forprewash

–(2)formainwash

–(3)forsoftener

–( ) in addition, there is a siphon piece in the softener compartment.

Detergent, softener and other cleaning agents

• Adddetergentandsoftenerbeforestartingthewashingprogramme.

• Whilethewashingcycleisinprogress,donotleavethedetergentdraweropen!

• Whenusingaprogrammewithoutprewash,donotputanydetergentintotheprewashcompartment

(compartment no. "1").

• Inaprogrammewithprewash,donotputliquiddetergentintotheprewashcompartment(compartmentno.

"1").

• Donotselectaprogrammewithprewashifyouareusingadetergentbagordispensingball.Placethe

detergent bag or the dispensing ball directly among the laundry in the product.

• Ifyouareusingliquiddetergent,donotforgettoplacetheliquiddetergentcontainerintothemainwash

compartment (compartment no. “2”).

Choosing the detergent type

Detergent type to be used depends on the fabric type and color.

• Usedifferentdetergentsforcolouredandwhitelaundry.

• Washyourdelicateclothesonlywithspecialdetergents(liquiddetergent,woolshampoo,etc.)intended

solely for delicate clothes.

• Whenwashingdarkcolouredclothesandquilts,itisrecommendedtouseliquiddetergent.

• Washwoolenswithspecialdetergentmadespecificallyforwoolens.

AWARNING: Use only detergents manufactured specifically for washing machines.

WARNING: Do not use soap powder.

Adjusting detergent amount

The amount of washing detergent to be used depends on the amount of laundry, the degree of soiling and

water hardness.

• Donotuseamountsexceedingthedosagequantitiesrecommendedonthedetergentpackagetoavoid

problems of excessive foam, poor rinsing, financial savings and finally, environmental protection.

• Uselesserdetergentforsmallamountsorlightlysoiledclothes.

Using softeners

Pour the softener into the softener compartment of the detergent drawer.

•Donotexceedthe(>max<)levelsignonthesoftenercompartment.

•Ifthesoftenerhaslostitsfluidity,diluteitwithwaterbeforeaddingitinthedetergentcompartment.

AWARNING: Do not use liquid detergents or other cleaning products other than fabric softeners produced for washing

machines to soften the clothes.

Using liquid detergents

If the product contains a liquid detergent cup:

• Puttheliquiddetergentcontainerintothecompartmentno“2”.

• Iftheliquiddetergentlostitsfluidity,diluteitwithwaterbeforeputtingitintothedetergentcontainer.

13 / EN

Washing Machine / User’s Manual

If the product is equipped with a liquid detergent part:

•

When you want to use liquid detergent, press on the point shown to rotate the apparatus. The part that falls

off will function as a barrier for the liquid detergent. If required, clean the apparatus with water when it is in

place or by removing it. If you will use powder detergent, the apparatus must be secured at top position.

If the product does not contain a liquid detergent cup:

• Donotuseliquiddetergentfortheprewashinaprogrammewithprewash.

• Liquiddetergentstainsyourclotheswhenusedwith"EndTime"functiontostarteddelayed.Ifyouaregoing

to use the End Time function, do not use liquid detergent.

Using gel and tablet detergent

• Ifthegeldetergentthicknessisfluidalandyourproductdoesnotcontainaspecialliquiddetergentcontainer,

put the gel detergent into the main wash detergent compartment during first water intake. If your product

contains a liquid detergent container, fill the detergent into this container before starting the programme.

• Ifthegeldetergentthicknessisnotfluidalorintheshapeofcapsuleliquidtablet,putitdirectlyintothe

drum before washing.

• Puttabletdetergentsintothemainwashcompartment(compartmentno."2")ordirectlyintothedrum

before washing.

Using starch

• Addliquidstarch,powderstarchorthedyestuffintothesoftenercompartment.

• Donotusesoftenerandstarchtogetherinawashingcycle.

• Wipetheinsideoftheproductwithadampandcleanclothafterusingstarch.

Using limescale remover

•Whenrequired,uselimescaleremoversmanufacturedspecificallyforwashingmachinesonly.

Using bleaches

• Selectaprogrammewithprewashandaddthebleachatthebeginningoftheprewash.Donotputdetergent

in the prewash compartment. As an alternative application, select a programme with extra rinse and add the

bleach while the product is taking water from the detergent compartment during first rinsing step.

• Donotusebleachanddetergentbymixingthem.

• Usejustalittleamount(approx.50ml)ofbleachandrinsetheclothesverywellasitcausesskinirritation.

• Donotpourthebleachontothelaundry.

• Donotuseitwiththecoloreditems.

• Whenusinganoxygen-basedbleach,selectaprogramwhichwashesthelaundryatalowtemperature.

• Oxygen-basedbleachcanbeusedtogetherwiththedetergent.However,ifitsthicknessisnotthesame

with the detergent, put the detergent first into the compartment no. "2" in the detergent drawer and wait

until the detergent flows while the product is taking in water. While the product continues taking in water,

add bleach in the same compartment.

14 / EN Washing Machine / User’s Manual

4.2.7 Tips for efficient washing

Clothes

Light Colours and

Whites Colours Black/Dark

Colours

Delicates/

Woolens/Silks

(Recommended temperature

range based on soiling level:

40-90°C)

(Recommended temperature

range based on soiling level:

cold -40°C)

(Recommended

temperature range

based on soiling level:

cold -40°C)

(Recommended

temperature range

based on soiling level:

cold-30°C)

Soiling Level

Heavily Soiled

(difficult stains such

as grass, coffee, fruits

and blood.)

It may be necessary to pre-treat

the stains or perform prewash.

Powder and liquid detergents

recommended for whites can be

used at dosages recommended

for heavily soiled clothes. It is

recommended to use powder

detergents to clean clay and soil

stains and the stains that are

sensitive to bleaches.

Powder and liquid

detergents recommended

for colors can be used at

dosages recommended

for heavily soiled clothes.

It is recommended to use

powder detergents to clean

clay and soil stains and the

stains that are sensitive to

bleaches. Detergents which

do not contain bleach should

be used.

Liquid detergents

suitable for colors

and dark colors can

be used at dosages

recommended for

heavily soiled clothes.

Prefer liquid

detergents produced

for delicate clothes.

Woolen and silk

clothes must be

washed with special

woolen detergents.

Normally Soiled

(For example, stains

caused by body on

collars and cuffs)

Powder and liquid detergents

recommended for whites can be

used at dosages recommended

for normally soiled clothes.

Powder and liquid detergents

recommended for colors

can be used at dosages

recommended for normally

soiled clothes. Detergents

which do not contain bleach

should be used.

Liquid detergents

suitable for colors

and dark colors can

be used at dosages

recommended for

normally soiled clothes.

Prefer liquid

detergents produced

for delicate clothes.

Woolen and silk

clothes must be

washed with special

woolen detergents.

Lightly Soiled

(No visible stains

exist.)

Powder and liquid detergents

recommended for whites can be

used at dosages recommended

for lightly soiled clothes.

Powder and liquid detergents

recommended for colors

can be used at dosages

recommended for lightly soiled

clothes. Detergents which

do not contain bleach should

be used.

Liquid detergents

suitable for colors

and dark colors can

be used at dosages

recommended for

lightly soiled clothes.

Prefer liquid

detergents produced

for delicate clothes.

Woolen and silk

clothes must be

washed with special

woolen detergents.

4.2.8 Displayed Program Time

You can see the programme duration on the display of your machine while selecting a programme. Depending

on the amount of laundry you have loaded into your machine, foaming, unbalanced load conditions,

fluctuations in power supply, water pressure and program settings, the programme duration is automatically

adjusted while the programme is running.

SPECIAL CASE: At programme start of Cottons and Cotton Eco programmes, display shows the duration

of half load, which is the most common use case. After programme starts, in 20-25 minutes actual load is

detected by the machine. And if the detected load is higher than half load; washing program will be adjusted

accordingly and program duration increased automatically. You may follow this change on the display.

SpinPre-wash Night

mode

Fast+ Rinse

Plus

TemperatureAnti

creasing

spin

Cold Rinse

hold

Rinse

hold

Time

delay

Pet hair

removal

Auto

Dosing

Rinse Spin+Pump Fast+ Steam Pet hair

removal

Cold Drying

15 / EN

Washing Machine / User’s Manual

4.3 Operating the product

4.3.1 Control panel

1 - Programme Selection knob

2 - Temperature level lights

3 - Spin level indicator lights

4 - Display

5 - Start / Pause button

6 - Remote Control button.

7 - End Time Setting button

8 - Auxiliary Function button 3

9 - Auxiliary Function button 2

10 - Auxiliary Function button 1

11 - Spin speed adjustment button

12 - Temperature adjustment button

4.3.2 Display symbols

1200

1000

800

600

a b c d e

ikl jno mpr

a- Temperature indicator

b- Spin speed indicator

c- Duration information

d - Door lock is engaged symbol

e- Programme follow-up indicator

f- No Water indicator

g - Add Garment indicator

h- Bluetooth Connection indicator

i- Remote Control indicator

j - Delayed Start Enabled indicator

k - Auxiliary Function indicators 3

l- Child Lock is Engaged symbol

m- Auxiliary Function indicators 2

n- Auxiliary Function indicators 1

o- No Spin Indicator

p- Rinse Hold Indicator

r- Cold Water indicator

CThe visuals used for machine description in this section are schematic and may not match exactly with the features of your

machine.

Prewash Ending In

Spin Fast+

Steam

1400

1200

800

600

Start/

Pause

WY940P44EB

Duvet

CoolClean

1 2 3 4

79 8101112 6 5

16 / EN Washing Machine / User’s Manual

4.3.3 Programme and consumption table

• :Selectable.

* : Automatically selected, cannot be cancelled.

** : Energy Label programme (EN 60456 Ed.3)

*** : If maximum spin speed of the machine is lower then this value, you can only select up to the maximum spin speed.

***** : These programmes can be used with the HomeWhiz application.

- : See the programme description for maximum load.

** "Cotton eco 40°C and Cotton eco 60°C are standard programmes." These programmes are known as '40°C cotton standard

programme' and '60°C cotton standard programme' and indicated with symbols on the panel.

EN 2Auxiliary functions

Programme

Max. Load (kg)

Water Consumption (l)

Energy Consumption (kWh)

Max. Speed***

Fast+

Prewash

Extra Rinse

Steam

Anti-Crease+

Selectable

temperature

range °C

Cottons

90 9 95 2,65 1400 • • • • • Cold-90

60 9 95 1,90 1400 • • • • • Cold-90

40 9 93 1,10 1400 • • •• • Cold-90

Cottons Eco

60** 9 56 0,815 1400 Cold-60

60** 4,5 45,5 0,565 1400 Cold-60

40** 4,5 45,5 0,565 1400 Cold-60

Synthetics 60 4 76 1,48 1200 • • • • • Cold-60

40 4 74 1,00 1200 • • • • • Cold-60

Daily Quick / Super Short

90 9 72 2,25 1400 • • • • Cold-90

60 9 72 1,25 1400 • • • • Cold-90

30 9 72 0,23 1400 • • • • Cold-90

Daily Quick / Super Short + Fast+ 30 2 45 0,15 1400 • • • • Cold-90

Woollens 40 2 60 0,60 1200 •Cold-40

Delicates 40 4 65 0,85 800 •Cold-40

Dark Care 40 5 86 1,05 1200 • • *• • Cold-40

CoolClean 30 4,5 64 0,35 1400 •Cold-30

StainExpert 60 4,5 86 1,85 1400 • • 30-60

Anti Allergy 90 9 122 2,90 1400 * * 20-90

Duvet 60 - 100 1,60 1000 ••Cold-60

Shirts 60 4 70 1,40 800 • • • • • Cold-60

Drum Clean+ 90 - 80 2,60 600 * 90

Downloaded Program*****

Mix 40 4 83 1,00 800 • • • • Cold-40

Curtain 40 2 98 0,90 800 •*Cold-40

Lingerie 30 1 78 0,30 600 * Cold-30

Sports 40 5 60 0,65 1200 •Cold-40

Towel 60 4 115 1,60 1000 * •Cold-60

17 / EN

Washing Machine / User’s Manual

CThe auxiliary functions in the table may vary according to the model of your machine.

Water and power consumption may vary subject to the changes in water pressure, water hardness and temperature, ambient

temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in electric voltage.

You can see the washing duration on the display of your machine while selecting a programme. Depending on the amount of laundry

you have loaded into your machine, there may be a difference of 1-1.5 hours between the duration shown on the display and the

actual duration of the wash cycle. Duration will be automatically updated soon after the washing starts.

"Selection patterns for auxiliary functions can be changed by the manufacturer company. New selection patterns can be added or removed."

"The spin speed of your machine may vary according to the programme; this spin speed cannot exceed the max. spin speed of your machine."

Indicative values for Synthetics programmes (EN)

Load (kg)

Water

Consumption (l)

Energy

Consumption

(kWh)

Programme

Duration (min)

Remaining Moisture Content

(%) **

Remaining Moisture Content

(%) **

≤ 1000 rpm >1000rpm

Synthetics 60 4 76 1,48 110/130 45 40

Synthetics 40 4 74 1,00 110/130 45 40

* You can see the washing time of the programme you have selected on the display of the machine. It is normal that small differences may occur

between the time shown on the display and the real washing time.

** Remaining moisture content values may differ according to the selected spin speed.

4.3.4 Programme selection

1 Determine the programme suitable for the type, quantity and soiling level of the laundry in accordance with

"Programme and consumption table".

Programmes are limited with the highest spin speed appropriate for that particular type of fabric.

When selecting a programme, always consider the type of fabric, colour, degree of soiling and permissible water temperature.

Always select the lowest appropriate temperature. Higher temperature means higher electricity consumption.

2 Select the desired programme with the Programme Selection knob.

4.3.5 Programmes

Aquatech Function

When the Aquatech function is enabled, the water in the drum is sent with a spraying effect to the laundry

over a special fin. The Aquatech technology shortens the washing time for programmes and ensures that your

laundry is cleaned more sensitively with a higher performance. The special rinsing movement designed for

delicate clothes (e.g. wool) works with the Aquatech function to wash your laundry quite delicately. The fast

blending movement designed for your heavily soiled cottons etc. works with the Aquatech function to offer a

higher washing performance for your laundry.

• Cottons Eco

Use to wash your normally soiled, durable cotton and linen laundry. Although it washes longer than all other

programmes, it provides high energy and water savings. Actual water temperature may be different from the

stated wash temperature. When you load the machine with less laundry (e.g. ½ capacity or less), periods in

programme stages may automatically get shorter. In this case, energy and water consumption will decrease

more, providing a more economic wash.

18 / EN Washing Machine / User’s Manual

• Cottons

You can wash your durable cotton laundry (sheets, bedlinen, towels, bathrobes, underwear etc.) in this

programme. When the quick wash function button is pressed, programme duration becomes notably shorter

but effective washing performance is ensured with intense washing movements. If the quick wash function is

not selected, superior washing and rinsing performance is ensured for your heavily soiled laundry.

• Synthetics

You can wash your laundry (such as shirts, blouses, synthetic/cotton blended fabrics etc.) in this programme.

The programme duration gets notable shorter and washing with high performance is ensured. If the quick wash

function is not selected, superior washing and rinsing performance is ensured for your heavily soiled laundry.

• Woollens

Use to wash your woolen/delicate laundry. Select the appropriate temperature complying with the tag of your

clothes. Your laundry will be washed with a very gentle washing action in order not to damage the clothes.

"Woolens programme of this machine is approved by “The Woolmark Company” for

washing machine-washable woolen products provided that the products are washed in

accordance with the instructions on the product tag and the instructions published by

the manufacturer of this machine. M1352"

In the UK, Ireland, Hong Kong and India, the Woolmark trademark is a Certification trademark.

• Anti Allergy

Applying a steam step at the beginning of the programme allows to soften the dirt easily.

Use this programme for your laundry (baby clothes, bed sheets, bedlinen, underwear, etc. cotton items) that

requires an anti-allergic and hygienic washing at high temperature with intensive and long washing cycle. The

high level of hygiene is ensured thanks to the steam application before the programme, long heating duration

and additional rinsing step.

 •Programmewastestedby„TheBritishAllergyFoundation

„(AllergyUK)withthe60°Ctemperatureoptionselectedanditwascertifiedintermsofitsefficacyin

eliminating allergens in addition to bacteria and mould.

Allergy UK is the brand of the British Allergy Association. Seal of Approval is created to

guide people that require recommendation about a product that the related product restricts

/ reduces / eliminates the allergens or reduces the allergen content significantly in the

ambient where allergy patients exist. It aims to provide assurance that the products are

tested scientifically or examined in a way to provide measurable results.

• Duvet

Use this programme to wash your fiber duvets that bear "machine washable" tag. Check that you have loaded

the duvet correctly in order not to damage the machine and the duvet. Remove the duvet cover before loading

the duvet into the machine. Fold the duvet into two and load it into the machine. Load the duvet into the

machine paying attention to place it in a way that it will not contact the bellow or the glass.

Besides, use this programme to wash your coats, vest, jackets etc. containing feathers with a "machine-

washable" label on them.

Do not load more than 1 double fiber duvet (200 x 200 cm).

Do not wash your duvets, pillows and etc. that contain cotton in the machine.

WARNING: Do not wash the items apart from duvets such as carpets, rugs and etc. in the machine. Permanent damage

occurs in the machine.

• Spin+Drain

You can use this function to remove the water on the garment of drain the water in the machine.

• Rinse

Use when you want to rinse or starch separately.

19 / EN

Washing Machine / User’s Manual

• Curtain

You can use this programme to wash your tulles and curtains. As their meshed texture causes excessive

foaming, put little amount of detergent into the main wash compartment. Thanks to the special spin profile of

the programme, tulles and curtains crease lesser. Do not load your curtains above the specified capacity in

order not to damage them.

It is recommended to use special detergents produced for curtains in the powder detergent compartment in this programme.

• Shirts

This programme is used to wash the shirts made from cotton, synthetic and synthetic blended fabrics altogether.

It reduces wrinkles. When the quick wash function is selected, the Pre-treatment algorithm is executed.

 •Applythepre-treatmentchemicalonyourgarmentsdirectlyoraddittogetherwiththedetergentwhenthe

machine starts to take water in the powder detergent compartment. Thus, you can obtain the same performance

as you obtain with normal washing in a much shorter period of time. Usage life of your shirts increases.

• Daily Quick / Super Short

Use this programme to wash your lightly soiled or unspotted cotton clothes in a short time. The programme

duration can be reduced down to 14 minutes when the quick wash function is selected. When the quick wash

function is selected, maximum 2 (two) kg of laundry must be washed.

• Dark Care

Use this programme to protect the colour of your dark-coloured garments or jeans. It performs high performance

washing with special drum movement even if the temperature is low. It is recommended to use liquid detergent

or woolen shampoo for dark coloured laundry. Do not wash your delicate clothes containing wool or etc.

• Mix

Use to wash your cotton and synthetic clothes together without sorting them.

• Delicates

You can wash your delicate clothes such as cotton/synthetic blended knitwear or hosiery in this programme. It

washes with more delicate washing action. Wash your clothes whose colour you want to preserve either at 20

degrees or by selecting the cold wash option.

• Lingerie

You can use this programme to wash delicate garments that are suitable for hand wash and delicate women's

underwear. Small amount of garments must be washed in a washing net. Hooks, buttons etc. must be done up

and zips must be zipped up.

• CoolClean

Use to wash your moderately soiled and durable cotton/synthetic laundry. An effective washing is provided

thanks to the intense washing action and double jet system.

• Sports

You can use this programme to wash sports and outdoors garments that contain cotton/synthetics mix and

water repellent covers such as gore-tex etc. It makes sure your garments are washed gently thanks to special

rotating movements.

• Stain Expert

The machine has a special stain programme which enables the removal of different types of stains in the

most effective way. Use this programme only for durable colourfast cotton laundry. Do not wash delicate

and pigmenting clothes and laundry in this programme. Before washing, garment tags should be checked

(recommended for cotton shirts, trousers, shorts, t-shirts, baby clothes, pyjamas, aprons, table clothes, bed

sheets, duvet covers, pillowcases, bath-beach towels, towels, socks, cotton underwear that are suitable for

washing at high temperature and long time). In the automatic stain programme, you can wash 24 types of

stains divided into two different groups according to quick function selection. You can see stain groups based

on the selection of the quick function.

20 / EN Washing Machine / User’s Manual

You can find stain groups based on quick function below:

When quick function is selected:

Blood Tea Red Wine

Chocolate Coffee Curry

Pudding Fruit juice Jam

Egg Ketchup Coal

When quick function is not selected:

Butter Sweat Salad Dressing

Grass Collar Soil Make-up

Mud Food Machine Oil

Coke Mayonnaise Baby Food

•Selectthestainprogramme.

•Selectthestainyouwanttocleanbylocatingitinthegroupsaboveandselectingtherelatedgroupwiththe

quick auxiliary function button.

•Readthegarmenttagcarefullyandensurethatcorrecttemperatureandspinspeedareselected.

• Downloaded Program

This is a special programme that allows you to download different programmes when you want to. At the start,

there is a programme you can see with the HomeWhiz application as default. However, you can use the HomeWhiz

application to select a programme from the predetermined programme set, and then change and use it.

CIf you want to use HomeWhiz feature and Remote Control function, you must select Downloaded Programme. Detailed

information can be found in 4.3.15 HomeWhiz Feature and Remote Control Function.

• Towel

Use this program to wash durable cotton laundry such as towels. Load the towels into the machine paying

attention to place them in a way that they will not contact the bellow or the glass.

4.3.6 Temperature selection

Whenever a new programme is selected, the recommended temperature for the programme appears on the temperature

indicator. It is possible that the recommended temperature value is not the maximum temperature that can be selected for the

current programme.

Press the Temperature Adjustment button to change the temperature. Temperature decreases gradually.

CNo change can be made in programmes where temperature adjustment is not allowed.

You can also change the temperature after the washing starts. This change can be made if the washing steps

allow it. Changes cannot be made if the steps do not allow it.

CIf you scroll to cold wash option and press Temperature Adjustment button again, the recommended maximum temperature

for the selected programme appears on the display. Press the Temperature Adjustment button again to decrease the

temperature.

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4.3.7 Spin speed selection

Whenever a new programme is selected, the recommended spin speed of the selected programme is

displayed on the Spin Speed indicator.

CIt is possible that the recommended spin speed value is not the maximum spin speed that can be selected for the current

programme.

Press the Spin Speed Adjustment button to change the spin speed. Spin speed decreases gradually.

Then, depending on the model of the product, "Rinse Hold " and "No Spin " options appear on the display.

If you are not going to unload your laundry immediately after the programme completes, you can use Rinse

Hold function in order to prevent them from getting wrinkled when there is no water in the machine.

This function holds the laundry in the final rinsing water.

If you want to spin your laundry after the Rinse Hold function:

- Adjust the Spin Speed.

- Press Start / Pause / Cancel. The programme will resume. Machine drains the water and spins the

laundry.

If you want to drain the water at the end of the programme without spinning, use No Spin function.

CNo change can be made in programmes where spin speed adjustment is not allowed.

You can change the spin speed after the washing starts if the washing steps allow it. Changes cannot be

made if the steps do not allow it.

Rinse hold

If you are not going to unload your clothes immediately after the programme completes, you can use rinse

hold function to keep your laundry in the final rinsing water in order to prevent them from getting wrinkled

when there is no water in the machine. Press Start / Pause button after this process if you want to drain the

water without spinning your laundry. Programme will resume and complete after draining the water.

If you want to spin the laundry held in water, adjust the Spin Speed and press Start / Pause button.

The programme will resume. Water is drained, laundry is spun and the programme is completed.

4.3.8 Auxiliary function selection

Select the desired auxiliary functions before starting the programme. Whenever a programme is selected,

icons of the auxiliary function symbol that is selected together with it illuminates.

CWhen an auxiliary function button that cannot be selected with the current programme is pressed, the washing machine will

make a warning sound.

22 / EN Washing Machine / User’s Manual

Also the frames of the auxiliary function selected for the current programme after the washing has started

remains illuminated.

CSome functions cannot be selected together. If a second auxiliary function conflicting with the first one is selected before

starting the machine, the function selected first will be canceled and the second auxiliary function selection will remain

active. For example, if you want to select Quick Wash after you have selected the Additional Water, Additional Water will be

canceled and Quick Wash will remain active.

An auxiliary function that is not compatible with the programme cannot be selected. (See "Programme and consumption table")

Some programmes have auxiliary functions that must be operated simultaneously. Those functions cannot be cancelled. The

frame of the auxiliary function will not be illuminated, only inner area will be illuminated.

4.3.8.1 Auxiliary functions

• Prewash

A Prewash is only worthwhile for heavily soiled laundry. Not using the Prewash will save energy, water,

detergent and time.

• Fast+

After selecting a programme, you can press the Quick Wash setting key to shorten the programme duration.

For some programmes, the duration can shorten by over 50%. Despite this, the washing performance is good

thanks to the changed algorithm.

Although it varies in each programme, when you press the Quick Wash key once, the programme duration

decreases to a certain level, and when you press the same key for the second time, it drops to the minimum level.

For a better washing performance, do not use the Quick Wash setting key when washing heavily soiled laundry.

Shorten the programme duration by using the Quick Wash key for Moderately and Slightly soiled laundry.

• Steam

Use this programme to reduce the creases and ironing times of a small amount of unspotted cotton, synthetic

or mixed laundry.

• Remote Control

You can use this auxiliary function key to connect your product to smart devices. For detailed information, see

4.3.15 HomeWhiz Feature and Remote Control Function.

• Customized Programme

This auxiliary function can only be used for Cotton and Synthetics programmes together with the HomeWhiz

application. When this auxiliary function is activated, you can add up to 4 auxiliary rinsing steps to the

programme. You can select and use some auxiliary functions even though they are not found on your product.

You can increase and decrease the time of the Cottons and Synthetics programmes within a safe range.

CWhen the Customized Programme auxiliary function is selected, the washing performance and energy consumption will be

different than the declared value.

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4.3.8.2 Functions/Programmes Selected by Pressing the Function Keys for 3 Seconds

• Drum Clean+

Press and hold the auxiliary function button 1 for 3 seconds to select the programme. Use regularly (once in

every 1-2 months) to clean the drum and provide the required hygiene. Steam is applied before the programme

to soften the residues in the drum. Operate the programme while the machine is completely empty. To obtain

betterresults,putpowderlime-scaleremoverforwashingmachinesintothedetergentcompartmentno.„2“.

When the programme is over, leave the loading door ajar so that the inside of the machine gets dry.

CThis is not a washing programme. It is a maintenance programme.

Do not run the programme when there is something in the machine. If you try to do so, the machine detects that there is

load inside and aborts the programme.

• Anti-Crease+

This function is selected when the spin selection button is pressed and held for 3 seconds and the programme

follow-up light for the relevant step turns on. When the function is selected, the drum rotates for up to 8 hours

for preventing the laundry from creasing at the end of the programme. You can cancel the programme and take

your laundry out at any time during the 8-hour duration. Press the function selection key or the machine on/off

key to cancel the function. The programme follow-up light will remain on until the function is canceled or the

step is complete. If the function is not cancelled, it will be active in the subsequent washing cycles as well.

• Extra Rinse

This function is selected when the auxiliary function button 2 is pressed and held for 3 seconds.

This function enables the product to make another rinsing in addition to the one already made after the main

wash. Thus, the risk for sensitive skins (babies, allergic skins, etc.) to be effected by the minimal detergent

remnants on the laundry can be reduced.

• Child lock

Use Child Lock function to prevent children from tampering with the machine. Thus you can avoid any changes

in a running programme.

CYou can switch on and off the machine with On / Off button when the Child Lock is active. When you switch on the machine

again, programme will resume from where it has stopped.

When the Child Lock is enabled, an audio warning will be given if the buttons are pressed. Audio warning will be canceled if

the buttons are pressed five times consecutively.

To activate the Child Lock:

Press and hold Auxiliary Function button 3 for 3 seconds. After the countdown as “CL 3-2-1" on the

display is over, "CL On" symbol appears on the display. When this warning is displayed, you can release the

Auxiliary Function button 3.

To deactivate the Child Lock:

Press and hold Auxiliary Function button 3 for 3 seconds. After the countdown as “CL 3-2-1" on the

display is over, "CL Off" symbol disappears.

• Bluetooth 3’’

You can use the bluetooth connection function to pair your machine with your smart device. This way, you can use your smart

device to get information about your machine and control it.

To activate bluetooth connection:

Press and hold Remote Control function button for 3 seconds. Countdown “3-2-1” will be displayed,

and then “On” icon will appear on the display. Release Remote Control function button. The bluetooth icon

will flash while the product is pairing with smart device. If connection is successful, icon will remain on.

24 / EN Washing Machine / User’s Manual

To deactivate bluetooth connection:

Press and hold Remote Control function button for 3 seconds. Countdown “3-2-1” will be displayed,

and then “Off” icon will appear on the display.

CFirst setup of the HomeWhiz application must be complete for the bluetooth connection to be activated. After setup, pressing

the remote control function button while the knob is at Download Program/Remote Control position will automatically activate

the bluetooth connection.

4.3.9 End Time

Time display

Remaining time for the completion of the programme while it is running is displayed as “01:30” in hours and

minutes format.

CProgramme time may differ from the values in section "Programme and consumption table" depending on the water

pressure, water hardness and temperature, ambient temperature, amount and the type of laundry, auxiliary functions selected

and the changes at the mains voltage.

With the End Time function, the startup of the programme may be delayed up to 24 hours. After pressing End

Time button, the programme's estimated ending time is displayed. If the End Time is set, End Time indicator

is illuminated.

In order for the End Time function is activated and the programme is completed at the end of the specified

time, you must press Start/Pause button after adjusting the time.

If you want to cancel End Time function, turn the knob to on and off position. machine.

CWhen you have activated the End Time function, do not add liquid detergent in the powder detergent compartment no 2.

There is the risk of staining of the clothes.

1 Open the loading door, place the laundry and put detergent, etc.

2 Select the washing programme, temperature, spin speed and, if required, the auxiliary functions.

3 Set the end time of your choice by pressing the End Time button. End Time indicator illuminates.

4 Press Start / Pause button. Time countdown starts. “:” sign in the middle of the end time on the display

starts flashing.

CAdditional laundry can be added into the machine during the End Time countdown. At the end of the countdown, End Time

indicator turns off, washing cycle starts and the time of the selected programme appears on the display.

When the End Time selection is completed, the time appears on the screen consists of end time plus the duration of the

selected programme.

4.3.10 Starting the programme

1 Press Start / Pause button to start the programme.

2 The Start / Pause button's light which was off before starts to illuminate steadily now, indicating that the

programme has started.

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3 Loading door is locked. The door lock symbol appears on the display after the loading door is locked.

4 Programme follow-up indicator lights on the display will show the current programme step.

4.3.11 Loading door lock

There is a locking system on the loading door of the machine that prevents opening of the loading door in

cases when the water level is unsuitable.

"Door Locked" symbol appears on the display when the loading door is locked.

CIf the Remote Control Function is selected, the door will be locked. In order to open the door you must deactivate Remote

Start Function by either pressing the Remote Start button or changing the program position.

Opening the loading door in case of power failure:

CIn case of power failure, you can use the loading door emergency handle under the pump filter cap to open the loading

door manually.

WARNING: To avoid any water overflow before opening the loading door, make sure there is no water left inside the

machine.

• Open the pump filter cap.

• Release the loading door emergency handle located at the rear side of

the filter cap.

• Pull down the loading door emergency handle once and open the loading

door. After opening the loading door, re-insert the loading door emergency

handle.

• If the loading door does not open, try again by pulling down the handle.

26 / EN Washing Machine / User’s Manual

4.3.12 Changing the selections after programme has started

Adding laundry after the programme has started :

If the water level in the machine is suitable when you press Start/Pause button, the door lock will be

deactivated and the door will open, allowing you to add garments. The door lock icon on the display goes off

when the door lock is deactivated. After adding garments, close the door and press Start/Pause button once

again to resume the washing cycle.

If the water level in the machine is not suitable when you press Start/Pause button, the door lock

cannot be deactivated and the door lock icon on the display remains on.

CIf the temperature of the water inside the machine is above 50°C, you cannot deactivate the door lock for safety reasons,

even if the water level is suitable.

Switching the machine to pause mode:

Press the Start/Pause button to switch the machine to pause mode. Pause symbol will flash on the display.

Changing the programme selection after programme has started:

The programme change is allowed when the current programme is running unless the Child Lock is enabled.

This action will cancel the current programme.

CThe selected program starts anew.

Changing the auxiliary function, speed and temperature

Depending on the step the programme has reached, you can cancel or activate the auxiliary functions. See

“Auxiliary function selection”

You can also change the speed and temperature settings. See "Speed selection" and "Temperature selection".

CThe loading door will not open if the water temperature in the machine is high or the water level is above the loading door

baseline.

4.3.13 Cancelling the programme

The programme is cancelled when program selection knob is turned to a different programme or machine is

turned off and on again using the program selection knob.

CIf you turn the program selection knob when the Child Lock is enabled, the programme will not be cancelled. You should

cancel the Child Lock first.

If you want to open the loading door after you have cancelled the programme but it is not possible to open the loading

door since the water level in the machine is above the loading door baseline, then turn the Programme Selection knob to

Pump+Spin programme and drain the water in the machine.

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4.3.14 End of programme

End symbol appears on the display when the programme is completed.

If you do not press any button for 10 minutes, the machine will switch to OFF mode. Display and all indicators

are turned off.

Completed programme steps will be displayed if you press On/Off button.

4.3.15 HomeWhiz Feature and Remote Control Function

HomeWhiz allows you to use your smart device to check your washing machine and get information about its

status. With HomeWhiz application you can use your smart device to perform various procedures that can also

be performed on the machine. Plus, you can use some features only with the HomeWhiz function.

You must download the HomeWhiz application from the app store of your smart device to use the bluetooth

feature of your machine.

Make sure that your smart device is connected to internet to install the app.

If you are using the app for the first time, please follow the on-screen instructions to complete your user

account registration. Once the registration procedure is complete, you can use all products with the HomeWhiz

feature in your house on this account.

You can touch "Add/Remove Appliance" HomeWhiz application to see the products paired with your account.

You can perform user pairing procedures of these products on this page.

CTo use the HomeWhiz function, the app must be installed on your smart device and your washing machine must be paired to

your smart device via bluetooth. If your washing machine is not paired to your smart device it works as an appliance which

does not have a HomeWhiz feature.

Your product will operate as paired to your smart device via bluetooth. The controls made by means of the application will be enabled

through this pairing; therefore the bluetooth signal strength between the appliance and the smart device must be adequate.

Please visit www.homewhiz.com to see the Android and iOS versions supported by the HomeWhiz application.

AWARNING: All the safety measures described in "GENERAL SAFETY INSTRUCTIONS" section of your user

manual apply to the remote operation through HomeWhiz function as well.

4.3.15.1 HomeWhiz Setup

In order for the application to run, a connection between your appliance and the HomeWhiz Application must

be established. For this connection to be established you must follow the steps below for setup procedure on

both the appliance and the HomeWhiz Application.

• Ifyouareaddinganapplianceforthefirsttime,tap„Add/RemoveAppliance“buttonontheHomeWhiz

Application.Afterthissteptap„Tapheretosetupanewappliance“.Followstepsbelowaswellasstepsinthe

Homewhiz Application to perform the setup.

•

To start the setup, make sure that your machine is turned off. Press and hold the Temperature button and the

Remote Control Function button simultaneously for 3 seconds to switch your machine to HomeWhiz setup mode.

• When the appliance is in HomeWhiz setup mode, you will see an animation on the display and the

bluetooth icon will flash until your machine gets paired with smart device. Only programme knob will be active

in this mode. Other buttons will be inactive.

• On the screen you see on the app, select the washing machine and press next.

• Proceedreadingtheon-screeninstructionsuntilHomeWhizasksyouabouttheproductyouwishto

connect to your smart device.

28 / EN Washing Machine / User’s Manual

• Ifyourwashingmachinesuccessfullypaireswithyourdevice,yourdisplaywillautomaticallyturnoninthe

normal mode and the bluetooth icon will remain on as you hear a setup successful melody from the appliance.

• ReturntotheHomeWhizapplicationandwaituntilthesetupiscomplete.Whensetupiscomplete,giveyour

washing machine a name. Now, you can tap and see the product you have added in the HomeWhiz Aplication.

CIf you cannot successfully perform the setup within 5 minutes, your washing machine will turn off automatically. In this case,

you will have to start over the setup procedure. If the problem persists contact the Authorised Service Agent.

You can use your washing machine with more than one smart device. To do this, download the HomeWhiz app on the other

smart device as well. When you launch the app, you will need to log in with the account you previously created and paired your

washing machine. Otherwise, please read "Setting up a washing machine that is connected to someone else's account".

AWARNING: You need internet connection on your smart device to proceed with HomeWhiz setup. Otherwise, the

HomeWhiz application will not let you finish the setup procedure successfully. Please contact your internet service provider

if you are having problems with your internet connection.

CHomeWhiz Application may require you to type the product number shown on the product

label. You can find the product label inside of the appliance door. The product number will be

shown on the label.

4.3.15.2 Setting up a washing machine that is connected to someone else's account

If the washing machine you want to use was previously introduced to the system with someone else‘s

account, you must establish a new connection between your HomeWhiz Application and the appliance.

• DownloadHomeWhizApplicationonthenewsmartdeviceyouwanttouse.

• CreateanewaccountandlogintothisaccountontheHomeWhizapp.

• FollowthestepsdescribedinHomeWhizSetup(4.3.15.1HomeWhizSetup)andproceedwiththesetup

procedure.

CSince the HomeWhiz Feature and Remote Control function on your appliance is operated via pairing using Bluetooth

technology only one Homewhiz application can operate it at a time.

AWARNING: There is a limit to the smart devices that can be paired with the appliance. If this limit is exceeded, the

first paired device will be deleted from the list of paired devices on the appliance and you will have to repeat the setup

procedure on that particular smart device.

4.3.15.3 Remote Control function and its use

After HomeWhiz setup, bluetooth will automatically turn on. To activate or deactivate the bluetooth connection,

please see 4.3.8.2 Bluetooth 3’’’.

If you turn off and on your machine while bluetooth is active, it will automatically reconnect. In cases such as

paired device going off the range, bluetooth will automatically turn off. For this reason, you will need to turn on

the bluetooth again if you want to use the Remote Control function.

You can check the bluetooth symbol on the display to track your connection status. If the symbol is

continuously on, you have bluetooth connection. If the symbol is flashing, the product is trying to connect. If

the symbol is off, you have no connection.

AWARNING: When the bluetooth connection is on in your product, Remote Control function will be selectable.

If the Remote Control function cannot be selected, check the connection status. If the connection cannot be established,

repeat the initial set-up settings on the appliance.

WARNING: For safety reasons, the product’s door will remain locked while the Remote Control function is enabled,

independently of the operating mode. If you want to open the door of the product, you will need to turn the program

selection knob or press the remote control key to deactivate the remote control function.

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When you want to control your washing machine remotely, you need to activate the Remote Control function

by pressing the Remote Control button while the programme knob is in the Download Program/Remote Control

position button on the control panel of your washing machine. When your product is accessed, you will see a

screen similar to the below.

When the Remote Control is on, you can only manage, turn-off and status follow-up operations through your

washing machine. And all functions except child lock can be managed through the application.

You can follow whether the Remote Control function is On or Off through the function indicator on the button.

If the Remote Control function is Off, all the operations are handled on the washing machine and only status

follow-up is allowed on the application.

In the event that Remote Start function cannot be turned on, appliance will make a warning sound when

you press the button. This might happen in cases such as when the appliance is turned on and there is no

paired smart device via bluetooth. Bluetooth settings being Off or the washing machine's door being open are

examples for such cases.

Once you activate this function on the washing machine, it will remain enabled apart from certain conditions

and allow you to control your washing mahine remotely via bluetooth.

In certain cases, it deactivates itself for safety reasons:

• Whenyourwashingmachineundergoesapowerinterruption.

• Whenprogrammeknobisturnedandadifferentprogramselectedorapplianceisturnedoff.

4.3.15.4 Troubleshooting

Do the following if you have a problem with controlling or connection. Observe whether the problem persists or

not after the action you have performed. Do the following if the problem is not resolved.

• Checkwhetheryoursmartdeviceisconnectedtotherelevanthomenetwork.

• Restarttheproductapplication.

• Turnbluetoothoffandthenonviausercontrolpanel.

• Iftheconnectioncannotbeestablishedwiththeaboveprocesses,repeattheinitialset-upsettingsonthe

washing machine.

If the problem persists, consult an Authorised Service Agent.

4.3.15.5 Drum Illumination

Drum illumination lamp of your machine will light up during programme selection. The light will turn off

when you start the programme. If no programme is started or no key is pressed within 10 minutes during

programme selection process, the drum illumination lamp will turn off.

Drum illumination lamp of your machine will light up after the programme is completed. It will go off when

you press the On/Off button. The drum illumination lamp will turn off if you do not press any button within 10

minutes after the programme has ended.

30 / EN Washing Machine / User’s Manual

4.4 Maintenance and cleaning

Service life of product extends and frequently experienced problems will be reduced if it is cleaned at regular

intervals.

4.4.1 Cleaning the detergent drawer

Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as

shown below in order to prevent accumulation of powder detergent in time.

Lift the rear part of the siphon to remove it as illustrated.

If more than normal amount of water and softener mixture starts to gather in the

softener compartment, the siphon must be cleaned.

1 Press the dotted point on the siphon in the softener compartment and pull towards you until the

compartment is removed from the machine.

2. Wash the detergent drawer and the siphon with plenty of lukewarm water in a washbasin. In order to

prevent the residues to contact your skin, clean it with an appropriate brush by wearing a pair of gloves.

3 Insert the drawer back into its place after cleaning and make sure that it is seated well.

4.4.2 Cleaning the loading door and the drum

For products with drum cleaning programme, please see Operating the product - Programmes.

CRepeat Drum Cleaning process in every 2 months.

Use an detergent / anti-limescale suitable for the washing machines.

After every washing make sure that no foreign substance is left in the drum.

If the holes on the bellow shown in the figure is blocked, open the holes using a

toothpick.

Foreign metal substances will cause rust stains in the drum. Clean the stains on the

drum surface by using cleaning agents for stainless steel.

Never use steel wool or wire wool. These will damage the painted, chromated and

plastic surfaces.

4.4.3 Cleaning the body and control panel

Wipe the body of the machine with soapy water or non-corrosive mild gel detergents as necessary, and dry

with a soft cloth.

Use only a soft and damp cloth to clean the control panel.

4.4.4 Cleaning the water intake filters

There is a filter at the end of each water intake valve at the rear of the machine and also at the end of each

water intake hose where they are connected to the tap. These filters prevent foreign substances and dirt in

the water to enter the washing machine. Filters should be cleaned as they do get dirty.

1. Close the taps.

2. Remove the nuts of the water intake hoses to access

the filters on the water intake valves. Clean them with an

appropriate brush. If the filters are too dirty, remove them

from their places with a pliers and clean in this way.

3. Take out the filters on the flat ends of the water intake

hoses together with the gaskets and clean thoroughly

under running water.

4. Replace the seals and filters carefully and tighten their

nuts by hand.

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4.4.5 Draining remaining water and cleaning the pump filter

The filter system in your machine prevents solid items such as buttons, coins and fabric fibers clogging the

pump impeller during discharge of washing water. Thus, the water will be discharged without any problem and

the service life of the pump will extend.

If the machine fails to drain water, the pump filter is clogged. Filter must be cleaned whenever it is clogged or

in every 3 months. Water must be drained off first to clean the pump filter.

In addition, prior to transporting the machine (e.g., when moving to another house) and in case of freezing of

the water, water may have to be drained completely.

ACAUTION: Foreign substances left in the pump filter may damage your machine or may cause noise problem.

CAUTION: If the product is not being used, shut the tap shut, remove mains pipe and drain the water inside the machine

against any likely freezing.

CAUTION: After each use, turn off the water tap to which the mains hose is connected.

In order to clean the dirty filter and discharge the water:

1 Unplug the machine to cut off the supply power.

ACAUTION: Temperatureofthewaterinsidethemachinemayriseupto90ºC.Toavoidtheburningrisk,cleanthefilter

after the water inside the machine is cooled down.

2. Open the filter cover.

3 Follow the below procedures in order to drain water.

The product has an emergency water draining hose, in order to drain the water:

a Pull the emergency draining hose out from its seat

b Place a large container at the end of the hose. Drain

the water into the container by pulling out the plug at

the end of the hose. When the container is full, block

the inlet of the hose by replacing the plug. After the

container is emptied, repeat the above procedure to

drain the water in the machine completely.

c When draining of water is finished, close the end by

the plug again and fix the hose in its place.

d Turn and remove the pump filter.

4. Clean any residues inside the filter as well as fibers, if any, around the pump impeller region.

5. Replace the filter.

6. If the filter cap is composed of two pieces, close the filter cap by pressing on the tab. If it is one piece, seat

the tabs in the lower part into their places first, and then press the upper part to close.

32 / EN Washing Machine / User’s Manual

5 Troubleshooting

Problem Cause Solution

Programs do not start after the

loading door is closed.

Start / Pause / Cancel button is not pressed. •Press Start / Pause / Cancel button.

It may be difficult to close the loading door in case of

excessive loading.

•Reduce the amount of laundry and make sure

that the loading door is closed properly.

Programme cannot be started or

selected.

The product has switched to self protection mode

due to a supply problem (line voltage, water pressure,

etc.).

• To cancel the programme, turn the Programme

Selection knob to select another programme.

Previous programme will be canceled.

(see.“Cancellation of program”)

Water inside the product. Some water has remained in the product due to the

quality control processes in the production.

•This is not a failure; water is not harmful to the

product.

The product does not take water

in.

Tap is turned off. •Turn on the taps.

Water inlet hose is bent. •Flatten the hose.

Water inlet filter is clogged. •Clean the filter.

Loading door is not closed. •Close the door.

The product does not drain water. Water drain hose is clogged or twisted. •Clean or flatten the hose.

Pump filter is clogged. • Clean the pump filter.

Product vibrates or makes noise. Product is standing unbalanced. •Stable the product by adjusting the feet.

A hard substance has entered into the pump filter. •Clean the pump filter.

Transportation safety bolts are not removed. •Remove the transportation safety bolts.

Laundry quantity in the product is too little. •Add more laundry to the product.

Excessive laundry is loaded in the product. •Take out some of the laundry from the product

or distribute the load by hand to balance it

homogeneously in the product.

Product is leaning on a rigid item. •Make sure that the product is not leaning on

anything.

There is water leaking from the

bottom of the product.

Water drain hose is clogged or twisted. •Clean or flatten the hose.

Pump filter is clogged. • Clean the pump filter.

Product stopped shortly after the

programme started.

Machine has stopped temporarily due to low voltage. • Product will resume running when the voltage

restores to the normal level.

Product directly drains the water

it takes in.

Draining hose is not at adequate height. • Connect the water draining hose as described in

the user manual.

No water can be seen in the

product during washing.

Water is inside the invisible part of the product. •This is not a failure.

Loading door cannot be opened. Loading door lock is activated because of the water

level in the product.

•Drain the water by running the Pump or Spin

programme.

Product is heating up the water or it is at the spinning

cycle.

• Wait until the programme completes.

Loading door may be stuck because of the pressure it

is subjected to.

•Grab the handle and push and pull the loading

door to release and open it.

If there is no power, loading door of the product will

not open.

•To open the loading door, open the pump filter

cap and pull down the emergency handle

positioned at the rear side of the said cap. See

"Loading door lock"

33 / EN

Washing Machine / User’s Manual

Problem Cause Solution

Washing takes longer than

specified in the user manual.(*)

Water pressure is low. • Product waits until taking in adequate amount

of water to prevent poor washing quality due to

the decreased amount of water. Therefore, the

washing time extends.

Voltage is low. •Washing time is prolonged to avoid poor washing

results when the supply voltage is low.

Input temperature of water is low. • Required time to heat up the water extends

in cold seasons. Also, washing time can be

lengthened to avoid poor washing results.

Number of rinses and/or amount of rinse water have

increased.

•Product increases the amount of rinse water

when good rinsing is needed and adds an extra

rinsing step if necessary.

Excessive foam has occurred and automatic foam

absorption system has been activated due to too

much detergent usage.

• Use recommended amount of detergent.

Programme time does not

countdown. (On models with

display) (*)

Timer may stop during water intake. • Timer indicator will not countdown until the

product takes in adequate amount of water. The

product will wait until there is sufficient amount

of water to avoid poor washing results due to lack

of water. Timer indicator will resume countdown

after this.

Timer may stop during heating step. •Timer indicator will not countdown until the

product reaches the selected temperature.

Timer may stop during spinning step. •Automatic unbalanced load detection system is

activated due to the unbalanced distribution of the

laundry in the product.

Programme time does not

countdown. (*)

There is unbalanced load in the product. •Automatic unbalanced load detection system is

activated due to the unbalanced distribution of the

laundry in the product.

Product does not switch to

spinning step. (*)

There is unbalanced load in the product. •Automatic unbalanced load detection system is

activated due to the unbalanced distribution of the

laundry in the product.

The product will not spin if water is not drained

completely.

•Check the filter and the draining hose.

Excessive foam has occurred and automatic foam

absorption system has been activated due to too

much detergent usage.

• Use recommended amount of detergent.

Washing performance is poor:

Laundry turns gray. (**)

Insufficient amount of detergent has been used over a

long period of time.

•Use the recommended amount of detergent

appropriate for water hardness and the laundry.

Washing has been made at low temperatures for a

long time.

•Select the proper temperature for the laundry to

be washed.

Insufficient amount of detergent is used with hard

water.

•Using insufficient amount of detergent with hard

water causes the soil to stick on the cloth and

this turns the cloth into gray in time. It is difficult

to eliminate graying once it happens. Use the

recommended amount of detergent appropriate

for water hardness and the laundry.

Excessive amount of detergent is used. •Use the recommended amount of detergent

appropriate for water hardness and the laundry.

34 / EN Washing Machine / User’s Manual

Problem Cause Solution

Washing performance is poor:

Stains persist or the laundry is not

whitened. (**)

Insufficient amount of detergent is used. •Use the recommended amount of detergent

appropriate for water hardness and the laundry.

Excessive laundry is loaded in. •Do not load the product in excess. Load with

amounts recommended in the "Programme and

consumption table".

Wrong programme and temperature were selected. • Select the proper programme and temperature for

the laundry to be washed.

Wrong type of detergent is used. •Use original detergent appropriate for the product.

Excessive amount of detergent is used. •Put the detergent in the correct compartment. Do

not mix the bleaching agent and the detergent

with each other.

Washing performance is poor: Oily

stains appeared on the laundry.

(**)

Regular drum cleaning is not applied. •Clean the drum regularly. For this procedure,

please see "Cleaning the loading door and the

drum".

Washing performance is poor:

Clothes smell unpleasantly. (**)

Odours and bacteria layers are formed on the drum as

a result of continuous washing at lower temperatures

and/or in short programmes.

•Leave the detergent drawer as well as the loading

door of the product ajar after each washing.

Thus, a humid environment favorable for bacteria

cannot occur in the machine.

Colour of the clothes faded. (**) Excessive laundry was loaded in. •Do not load the product in excess.

Detergent in use is damp. • Keep detergents closed in an environment free

of humidity and do not expose them to excessive

temperatures.

A higher temperature was selected. •Select the proper programme and temperature

according to the type and soiling degree of the

laundry.

Washing machine does not rinse

well.

The amount, brand and storage conditions of the

detergent used are inappropriate.

•Use a detergent appropriate for the washing

machine and your laundry. Keep detergents

closed in an environment free of humidity and do

not expose them to excessive temperatures.

Detergent was put in the wrong compartment. •If detergent is put in the prewash compartment

although prewash cycle is not selected, the

product can take this detergent during rinsing

or softener step. Put the detergent in the correct

compartment.

Pump filter is clogged. • Check the filter.

Drain hose is folded. •Check the drain hose.

Laundry became stiff after

washing. (**)

Insufficient amount of detergent is used. •Using insufficient amount of detergent for the

water hardness can cause the laundry to become

stiff in time. Use appropriate amount of detergent

according to the water hardness.

Detergent was put in the wrong compartment. •If detergent is put in the prewash compartment

although prewash cycle is not selected, the

product can take this detergent during rinsing

or softener step. Put the detergent in the correct

compartment.

Detergent was mixed with the softener. •Do not mix the softener with detergent. Wash and

clean the drawer with hot water.

Laundry does not smell like the

softener. (**)

Detergent was put in the wrong compartment. •If detergent is put in the prewash compartment

although prewash cycle is not selected, the

product can take this detergent during rinsing

or softener step. Wash and clean the drawer

with hot water. Put the detergent in the correct

compartment.

Detergent was mixed with the softener. •Do not mix the softener with detergent. Wash and

clean the drawer with hot water.

35 / EN

Washing Machine / User’s Manual

Problem Cause Solution

Detergent residue in the detergent

drawer. (**)

Detergent was put in wet drawer. •Dry the detergent drawer before putting in

detergent.

Detergent has gotten damp. •Keep detergents closed in an environment free

of humidity and do not expose them to excessive

temperatures.

Water pressure is low. • Check the water pressure.

The detergent in the main wash compartment got

wet while taking in the prewash water. Holes of the

detergent compartment are blocked.

•Check the holes and clean if they are clogged.

There is a problem with the detergent drawer valves. •Call the Authorised Service Agent.

Detergent was mixed with the softener. •Do not mix the softener with detergent. Wash and

clean the drawer with hot water.

Regular drum cleaning is not applied. •Clean the drum regularly. For this procedure,

please see "Cleaning the loading door and the

drum".

Too much foam forms inside the

product. (**)

Improper detergents for the washing machine is used. •Use detergents appropriate for the washing

machine.

Excessive amount of detergent is used. •Use only sufficient amount of detergent.

Detergent was stored under improper conditions. •Store detergent in a closed and dry location. Do

not store in excessively hot places.

Some meshed laundry such as tulle may foam too

much because of their texture.

•Use smaller amounts of detergent for this type

of item.

Detergent was put in the wrong compartment. •Put the detergent in the correct compartment.

Softener is being taken early by the product. •There may be problem in the valves or in the

detergent drawer. Call the Authorised Service

Agent.

Foam is overflowing from the

detergent drawer.

Too much detergent is used. •Mix 1 tablespoonful softener and ½ l water and

pour into the main wash compartment of the

detergent drawer.

•Put detergent into the product suitable for the

programmes and maximum loads indicated in

the “Programme and consumption table”. When

you use additional chemicals (stain removers,

bleaches and etc.), reduce the amount of

detergent.

Laundry remains wet at the end of

the programme. (*)

Excessive foam has occurred and automatic foam

absorption system has been activated due to too

much detergent usage.

•Use recommended amount of detergent.

(*) The product does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the

product and to its surrounding environment. Laundry should be rearranged and re-spun.

(**) Regular drum cleaning is not applied. Clean the drum regularly. See 4.4.2

AWARNING: If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or

the Authorised Service Agent. Never try to repair a nonfunctional product yourself.

AWARNING: Check the HomeWhiz section for the relevant troubleshooting information.



BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS

Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.

The standard guarantee starts from the date of original purchase of the product, and lasts for a period of twelve (12)

months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.

If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of original

purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manufacturer”)

agrees to extend the guarantee for the product in writing.

If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or

our contact centre on 0333 207 9710 (UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)

This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in

addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from

which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or

higher levels of protection than those offered under the terms of this guarantee.

What is covered by this guarantee?

¥ Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.

¥ Functional replacement parts to repair a product.

¥ The costs of a Beko Approved Engineer to carry out the repair.

What is not covered?

¥ Transit and delivery damage.

¥ Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.

¥ Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light

bulbs.

¥ Repairs necessary as a direct or indirect result of:

- Accidental damage, misuse or abuse of a product.

- An attempted repair of a product by anyone other than a Beko Approved Engineer (the “Engineer”).

- Installation or use of a product where such installation or use fails to meet the requirements contained in this

guarantee or the User Instructions Booklet.

¥ Repairs to a product operated at any time on commercial or non-residential household premises (unless we have

previously agreed to the installation environment).

This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept

and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance

with the expected standards. Such financial loss includes but is not limited to loss arising from:

¥ Time taken off work.

¥ Damaged food, clothing or other items.

¥ Meals taken at restaurants or from takeaways.

¥ General compensation for inconvenience.

Important Notes

1. Your product is designed and built for domestic household use only.

2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential

domestic household premises, unless we have previously agreed to the installation environment.

3. The product must be correctly installed, located and operated in accordance with the instructions contained in the

User Instructions Booklet provided with your product.

4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing

Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of

repairing the product).

5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland)

registered gas installer.

6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of

Ireland.

7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be

void if the product is resold.

8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).



9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this

guarantee. If you have any questions, please call our Call Centre on the number set out above.

10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical

or verbal abuse in the course of carrying out their duties.

11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Beko offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new

product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when

this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the

delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and

installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original

guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole

discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and

to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to

carry out a repair because a convenient appointment cannot be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of

purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:

¥ You cannot provide evidence that your product is covered by this guarantee.

¥ Where a service call has been made and the engineer finds that there is no fault with your product.

¥ That your product has not been installed or operated in accordance with the User Instructions Booklet.

¥ That the fault was caused by something other than faulty materials, defective components or manufacturing defects.

¥ For missed appointments.

Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the

right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,

save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.

If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have

jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.

Beko plc is registered in England and Wales with company registration number 02415578.



9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this

guarantee. If you have any questions, please call our Call Centre on the number set out above.

10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical

or verbal abuse in the course of carrying out their duties.

11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Beko offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new

product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when

this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the

delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and

installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original

guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole

discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and

to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to

carry out a repair because a convenient appointment cannot be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of

purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:

¥ You cannot provide evidence that your product is covered by this guarantee.

¥ Where a service call has been made and the engineer finds that there is no fault with your product.

¥ That your product has not been installed or operated in accordance with the User Instructions Booklet.

¥ That the fault was caused by something other than faulty materials, defective components or manufacturing defects.

¥ For missed appointments.

Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the

right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,

save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.

If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have

jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.

Beko plc is registered in England and Wales with company registration number 02415578.



BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS

If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing

the online registration form, then the standard 12 month guarantee will be extended to 24 months, under the same

terms and conditions as detailed in our Standard Guarantee Terms and Conditions.



BEKO UK AND IRELAND PROSMART INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS

This 10 year guarantee relates to Beko products that feature the ProSmart Inverter Motor.

The ProSmart Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed

in the previous section.

In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase

date. You can register by first visiting Beko.co.uk/register and by following the online instructions.

Beko Free standing appliances come with a 12 month parts and labour guarantee as standard,

Beko Built-in appliances come with a 12 month parts and labour guarantee as standard. This is extended to 24 months, free of

charge, upon registration of the appliance. When you register your appliance for additional guarantee, you will automatically

activate the ProSmart Motor 10 year guarantee. You do not need to register twice. (beko.co.uk/guarantee-terms).

To make a claim against your Beko ProSmart Inverter Motor Guarantee (the “Guarantee”), all customer and product details

must be registered with Beko plc using the procedure outlined below.

1. This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appliances) guarantee is only

effective after the expiration of the standard manufacturer’s guarantee.

2. It is only valid for the ProSmart Inverter motors of selected washing machines, washer-dryers, tumble dryers and

dishwashers. It does not cover any labour charge or any other components of the product. In addition, it is only valid

for one replacement of the ProSmart motor during the extra 9-year (for free standing appliances) or 8 year (for built-in

appliances) guarantee period.

3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting

beko.co.uk/register.

4. Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be

quoted at the time of a claim being made.

5. Any repair/replacement of the ProSmart Inverter motor must only be carried out by an authorised Beko Service Agent

(the “Service Agent”).

6. Labour for the repair/replacement of the ProSmart Inverter motor is not included in this guarantee and is chargeable

directly by the Service Agent.

7. Any additional components fitted to the product at any time will not be covered by this guarantee and will be

chargeable directly by the Service Agent.

8. The guarantee is not transferable and cannot be exchanged for cash.

9. There are no alternative or additional offers to this Guarantee.

10. The guarantee is exclusive of the manufacturer’s standard guarantee

11. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product

guarantee. Please read and refer to such Terms and Conditions when making any claim.

12. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We

may keep your information for a reasonable period for these purposes in accordance with the applicable Data

Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the

registration process. Further details are available at http://www.beko.co.uk/cookie-and-privacy.

13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House,

1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.



HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation

available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when you call us, or to use our

online services. When you call us you may be required to input your serial number into your telephone keypad. For help please

visit beko.co.uk/support/model-finder

¥ The product model number is printed on the Operating Instruction Booklet / User guide

¥ The product model and serial number is printed on the Rating Label affixed to the appliance.

¥ The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of

purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting

service under guarantee.

Model number

Serial number

Purchased from

Date of purchase

For service under guarantee or for product advice please call our Contact centre

Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be

levied where no fault is found, and even though your product may still be under guarantee.

After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or

furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you may be required to input your serial

number into your telephone keypad during your call.

UK Mainland & Northern Ireland:

0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the

basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service

provider for exact call charges.

Republic of Ireland:

01 862 3411

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee

agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a

charge.

Should you experience any difficulty in obtaining service please call us on 0333 207 9710 or 01 862 3411

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a

product support topic from the list of options. Complete the required details and click send message.

Product registrations

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.