Table of Contents
- User’s Guide RJ-4250WB/RJ-4230B
- Introduction
- Table of Contents
- Basic Operations
- 1 Set Up the Printer
- Parts Description
- Battery Installation/Removal
- Recharge the Battery
- Power On or Off
- Set the Language
- Insert the Roll
- Attach the Belt Clip
- Install Software on Your Windows Computer or Mobile Device
- Connect the Printer to a Computer or Mobile Device
- LCD
- 2 How to Use the Printer
- 3 Change the Printer Settings
- Printer Setting Tool
- Use the Printer Setting Tool
- Communication Settings
- Device Settings
- P-touch Template Settings
- Paper Size Setup
- Change Settings When Printing from a Mobile Device
- 4 Other Functions
- 1 Set Up the Printer
- Software
- 5 How to Use P-touch Editor
- 6 How to Use P-touch Transfer Manager & P-touch Library
- P-touch Transfer Manager
- Transfer the Template to P-Touch Transfer Manager
- Transfer Templates or Other Data from Computer to the Printer
- Back up Templates or Other Data Saved in the Printer
- Delete Printer Data
- Create Transfer Files and Transfer Package Files
- Use of P-touch Library
- Start P-touch Library
- Open and Edit Templates
- Print Templates
- Search for Templates
- 7 How to Transfer Templates with P-touch Transfer Express
- 8 How to Update P-touch Software
- 9 Wireless Network (RJ-4250WB Only)
- Appendix
- 10 Printer Maintenance
- 11 Product Specifications
- 12 Battery Charger (Optional:PA-BC-003)
- 13 Active Docking Station (Optional:PA-CR-002)
- 14 Troubleshooting
- Overview
- Printing Problems
- Printed Image Problems
- Printer Problems
- Network Setup Problems
- Cannot Print over the Network Printer Is Not Found on the Network Even after Successful Installation
- Security Software Problems
- Check the Operation of Network Devices
- Problems with Battery Charger (Optional)
- Problems with Active Docking Station (Optional)
- Error Messages from the Printer
- Overview
- brother US ENG
Brother RJ-4230B User Manual
Displayed below is the user manual for RJ-4230B by Brother which is a product in the POS Printers category. This manual has pages.
Related Manuals
User’s Guide
RJ-4250WB
RJ-4230B
Before using this printer, be sure to read this User’s Guide.
We suggest that you keep this manual in a handy place for future
reference.
Version 04
ENG
1
Introduction
Important Notice
The contents of this document and the specifications of this product are subject to change without notice.
Unauthorized duplication or reproduction of any or all content of this document is prohibited.
Brother reserves the right to make changes without notice in the specifications and materials contained
herein and shall not be responsible for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other errors relating to the publications.
Please note that we cannot assume any responsibility for any damage or lost profit arising from the use of
the label created with this printer or the disappearance or change of data due to failure, repair or
consumables using the rechargeable Li-ion battery, or any claim from a third party.
For servicing, adjustments or repairs, contact Brother customer service or your local Brother dealer.
If the printer operates abnormally or any dysfunction occurs, turn off the printer and disconnect each cord
and contact Brother customer service or your local Brother dealer.
Screen images in this document may differ depending on your version of Windows computer.
Before using the printer, be sure to read all documents included with the printer for information about safety
and correct operation.
Not all models are available in all countries or regions.
Trademarks
Android is a trademark of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any
use of such marks by Brother Industries, Ltd. is under license.
QR Code is a registered trademark of DENSO WAVE INCORPORATED.
Epson ESC/P is a registered trademark of Seiko Epson Corporation.
AirPrint, iPad, iPhone, and iPod touch are trademarks of Apple Inc.
Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
Wi-Fi Protected Setup™ is a trademark of Wi-Fi Alliance®.
2
License
QR Code Generating Program Copyright © 2008 DENSO WAVE INCORPORATED.
BarStar Pro Encode Library (PDF417, Micro PDF417, DataMatrix, MaxiCode, AztecCode, GS1
Composite, GS1 Databar, Code93, MSI/Plessey, POSTNET, Intelligent Mail Barcode)
Copyright © 2007 AINIX Corporation. All rights reserved.
Blue SDK
Copyright © 1995-2018 OpenSynergy GmbH.
All rights reserved. All unpublished rights reserved.
Portions of this software are copyright © 2014 The FreeType Project
(www.freetype.org). All rights reserved.
Available Manuals
You can download the latest manuals from the Brother Solutions Center at support.brother.com.
1Printed manual in the box.
2PDF manual on the Brother Solutions Center website.
Product Safety Guide 12 This guide provides safety information; read it thoroughly before using your printer.
Quick Setup Guide 12 This guide provides basic information about using the printer along with safety
information and detailed troubleshooting tips.
User’s Guide 2This guide includes the contents of the Quick Setup Guide, and additional
information about the printer settings, operations, safety precautions,
communication settings, troubleshooting tips, and maintenance instructions.
Command Reference 2This manual provides information about printer control commands for controlling
the printer directly.
3
Symbols Used in This Guide
The following symbols are used throughout this guide:
Important Safety Instructions
DANGER Failure to observe instructions and warnings will result in death or serious injuries.
Follow these guidelines to avoid the risk of heat generation, smoking, explosion, or
fire.
WARNING
Failure to observe instructions and warnings could result in death or serious injuries.
Follow these guidelines to avoid the risk of heat generation, smoking,explosion, fire,
or injury.
CAUTION
Failure to observe instructions and warnings could result in minor or moderate
injuries.
Follow these guidelines to avoid injury.
Important Indicates information or directions that should be followed. Ignoring them may result
in damage, or failed operations.
Note Indicates notes that provide information or directions that can help you better
understand and use the product more efficiently.
DANGER
Rechargeable Li-ion Battery
Do not allow the battery to come into contact with liquids.
Do not charge, use, or leave the battery in high temperature (above 60°C /140°F) locations.
Do not attempt to charge the battery using an unsupported charger.
Use only for its intended purpose.
Keep away from heat and fire.
Do not connect the + and - terminals with metal objects such as wire. Do not carry or store the battery with metal
objects.
Do not throw, hit or damage the battery in any way.
Do not solder any connections to the battery.
Do not disassemble or modify the battery.
Do not dispose of the battery with household waste.
4
WARNING
DO NOT use the printer where its use is prohibited, such as on an airplane. This could affect the airplane’s equipment,
resulting in an accident.
DO NOT use the printer in special environments, such as near medical equipment. Electromagnetic waves may cause
the medical equipment to malfunction.
DO NOT allow organic solvents, such as benzene, thinner, nail polish remover, or deodorizers, to come into contact
with the plastic cover. These may cause the plastic cover to warp or dissolve, resulting in an electrical shock or fire.
Printer, AC Adapter (Optional), or Car Adapter (Optional)
When foreign objects are inserted into the printer or its connectors and ports, stop using the printer and turn off the
power. Then disconnect each cable or remove the battery.
Do not use, charge and store the products in any of the following places.
• Place where liquids come into contact.
• Place where there are much dust.
• Place whose temperature is extremely high.
• During a thunderstorm.
• Place where condensation forms.
Do not disassemble or alter.
Do not pour chemicals and combustible sprays over the products.
Use and store the printer, other components, and packing bags out of the reach of children.
Remove the battery or disconnect the cord when shipping.
If the printer is not in use for long periods, remove the battery or disconnect the cord before storing.
Rechargeable Li-ion Battery
Keep away from infants. If ingested, contact emergency services immediately.
Stop using the battery if there are noticeable abnormalities such as smell, heat, deformities, or discoloration.
If liquid from the battery gets into eyes, wash them immediately with clean water. Contact emergency services
immediately.
AC Adapter, Car Adapter
Use only with the specified product.
Insert the plug firmly into the outlet.
Use the AC adapter with household outlet (AC 100-240 V 50/60Hz) and Car adapter with DC 12 V.
Do not allow metal objets to come into contact with connectors and ports.
Do not pull on the cord when disconnecting the AC adapter cord or Car adapter from the electrical outlet. Hold the
plug and pull it out of the electrical outlet.
Do not damage, twist, severely bend, pull on, place objects on, bind the AC adapter and Car adapter.
Do not allow the AC adapter and Car adapter to be pinched.
Do not overload electrical outlets.
5
CAUTION
RD Rolls use thermal paper, therefore the color of the label and the printing may change or fade if exposed to sunlight
or heat. When using outdoors and when durability is important, we DO NOT recommend using RD Rolls.
Depending on the area, material, and environmental conditions, the label may unpeel or become permanently affixed,
and the color of the label may change or be transferred to other objects. Before affixing the label, check the
environmental conditions and the material. Test the label by affixing a small piece of it to an inconspicuous area of the
intended surface.
Printer
Do not hold the printer by the RD Roll compartment cover or the roll guide.
There is a risk that the cover could detach or the printer could fall.
When connecting cables and accessories, follow the applicable instructions.
Do not touch the print head and metal parts sorrounding the head.
If the printer is used for a long periods of time, the parts of the printer shown may gethot enough to cause a low
temperature burn.
Rechargeable Li-ion Battery
If liquid from the battery gets onto skin or clothes, immediately rinse with water.
AC Adapter, Car Adapter
Make sure you can always access the cord of the adapter so that you can disconnect it immediately in the event of an
emergency.
Belt Clip
Make sure that the belt clip is attached securely to the printer and the wearer's belt.
6
Warning Label
Do not touch the blade and print head.
IMPORTANT
DO NOT remove the labels affixed to the printer. These labels provide operational information and indicate the
printer's model number.
DO NOT push the power button or LED indicator with an object that has a sharp point, such as a pen. This could
damage the button or LED.
DO NOT transport the printer while cables are connected to the DC connector or mini-USB port. The connector and
ports could be damaged.
DO NOT store the printer in an area exposed to high temperatures, high humidity, direct sunlight, or dust. These
could cause discoloration or a malfunction.
CAUTION
7
General Precautions
Printer
If the Bluetooth and wireless LAN functions are both turned on, the communication speed may decrease due to
radio wave interference. If this occurs, turn off the function you are not using (the Bluetooth or wireless LAN
function).
DO NOT cover or insert foreign objects into the paper exit slot, DC connector, or mini-USB port.
DO NOT use paint thinner, benzene, alcohol or any other organic solvents to clean the printer. Doing so may cause
damage to the surface finish. You can use isopropyl alcohol or ethanol only when cleaning the print head or roller.
Use a soft, dry cloth to clean the printer.
When not used for an extended period, remove the roll from the printer.
Always keep the roll compartment cover closed when printing.
This printer uses thermal paper. If the printed paper is marked with ink, for example written on or stamped, the ink
may cause the printed text to fade or become discolored. In addition the applied ink may take some time to dry.
Printed text may fade or become discolored if the label comes into contact with any of the following: vinyl chloride
products, leather goods such as wallets and purses, organic compounds such as alcohol, ketones, or esters,
adhesive tape, erasers, rubber mats, magic marker ink, permanent marker ink, correction fluid, carbon, glue, diazo
sensitized paper, hand lotion, hair care products, cosmetics, water, or sweat.
DO NOT touch the printer with wet hands.
DO NOT use folded, wet or damp paper, otherwise a paper misfeed or malfunction may occur.
DO NOT touch paper or labels with wet hands, otherwise a malfunction may occur.
RD Roll
Use Brother accessories and supplies (indicated by the mark)
If the label is affixed to a wet, dirty, or oily surface, it may peel off easily. Before affixing the label, clean the surface
to which the label will be affixed.
RD Rolls use thermal paper, therefore ultraviolet rays, wind, and rain may cause the color of the label to fade and
the ends of the label to peel off.
DO NOT expose the RD Roll to direct sunlight, high temperatures, high humidity, or dust. Store in a cool, dark place.
Use the RD Roll soon after opening the package.
Scratching the printed surface of the label with your finger nails or metal objects, or touching the printed surface
with hands dampened by water, sweat, or medicated cream etc., can cause the color to change or fade.
DO NOT affix labels to people, animals, or plants. Never affix labels to public or private property without permission.
The last labels of the RD Roll may not be printed correctly, therefore, each roll contains more labels than is indicated
on the package.
When a label is removed after being affixed to a surface, a portion of the label may remain.
Once a label is affixed, it may be difficult to remove the label.
Printer, AC adapter, Car adapter, or Accessories
Observe all applicable regulations when disposing of these products.
8
Table of Contents
Section I Basic Operations
1 Set Up the Printer 13
Parts Description .....................................................................................................................................13
Control Panel.....................................................................................................................................14
LCD ...................................................................................................................................................15
LED Indicators ...................................................................................................................................17
Button Functions................................................................................................................................19
Battery Installation/Removal....................................................................................................................20
Install the Battery...............................................................................................................................20
Recharge the Battery...............................................................................................................................22
While Installed in the Printer..............................................................................................................22
Stop Battery Charging .......................................................................................................................25
Tips on Using the Battery ..................................................................................................................25
When not Using the Battery...............................................................................................................25
Power On or Off.......................................................................................................................................26
Set the Language ....................................................................................................................................26
Insert the Roll...........................................................................................................................................26
Use the Roll Holder Stop ...................................................................................................................28
Tear Off Media...................................................................................................................................29
Attach the Belt Clip ..................................................................................................................................30
Install Software on Your Windows Computer or Mobile Device ..............................................................31
Available Software.............................................................................................................................31
Install the Printer Driver and Software (When Using a Computer) ....................................................33
Connect the Printer to a Computer or Mobile Device ..............................................................................34
Connect Using USB (Computer Only)...............................................................................................34
Connect Using Bluetooth...................................................................................................................35
Connect Using Wi-Fi (RJ-4250WB Only) ..........................................................................................36
Connect Using NFC (Android)...........................................................................................................40
LCD .........................................................................................................................................................41
LCD Settings .....................................................................................................................................41
2 How to Use the Printer 44
Print from Windows Computer.................................................................................................................44
Printing with the Printer Driver...........................................................................................................44
Set Printer Driver Options..................................................................................................................44
Custom Printing from Mobile Devices......................................................................................................45
3 Change the Printer Settings 46
Printer Setting Tool ..................................................................................................................................46
Before Using the Printer Setting Tool................................................................................................46
Use the Printer Setting Tool.....................................................................................................................47
Communication Settings..........................................................................................................................49
Settings Dialog Box ...........................................................................................................................49
Menu Bar ...........................................................................................................................................51
9
General Tab.......................................................................................................................................54
Wireless LAN Tab (RJ-4250WB Only) ..............................................................................................58
Wireless Direct Tab (RJ-4250WB Only) ............................................................................................62
Bluetooth Tab ....................................................................................................................................63
Apply Setting Changes to Multiple Printers .......................................................................................67
Device Settings........................................................................................................................................68
Settings Dialog Box ...........................................................................................................................68
Menu Bar ...........................................................................................................................................70
Basic Tab...........................................................................................................................................72
Advanced Tab ...................................................................................................................................74
Print Position / Sensor .......................................................................................................................76
Display Settings Tab..........................................................................................................................78
Apply Setting Changes to Multiple Printers .......................................................................................79
P-touch Template Settings ......................................................................................................................80
P-touch Template ..............................................................................................................................80
P-touch Template Settings Dialog Box..............................................................................................81
Paper Size Setup.....................................................................................................................................83
Paper Size Setup Dialog Box ............................................................................................................83
Distribute Paper Formats...................................................................................................................88
Change Settings When Printing from a Mobile Device............................................................................88
4 Other Functions 89
Print the Printer Information.....................................................................................................................89
Mass Storage Mode.................................................................................................................................90
Description.........................................................................................................................................90
Use of Mass Storage Mode ...............................................................................................................90
Print JPEG Images ..................................................................................................................................91
Remote Update (RJ-4250WB Only) ........................................................................................................91
Section II Software
5 How to Use P-touch Editor 93
Use of P-touch Editor...............................................................................................................................93
Start P-touch Editor ...........................................................................................................................93
Print with P-touch Editor ....................................................................................................................95
Tips for Creating Templates ....................................................................................................................97
Create a Template.............................................................................................................................97
Link a Database to a Template........................................................................................................101
6 How to Use P-touch Transfer Manager & P-touch Library 103
P-touch Transfer Manager.....................................................................................................................103
Transfer the Template to P-Touch Transfer Manager ...........................................................................104
Transfer Templates or Other Data from Computer to the Printer ..........................................................107
Back up Templates or Other Data Saved in the Printer.........................................................................111
Delete Printer Data ................................................................................................................................112
Create Transfer Files and Transfer Package Files................................................................................113
Use of P-touch Library...........................................................................................................................114
Start P-touch Library..............................................................................................................................114
10
Open and Edit Templates......................................................................................................................116
Print Templates......................................................................................................................................117
Search for Templates ............................................................................................................................118
7 How to Transfer Templates with P-touch Transfer Express 120
Prepare P-touch Transfer Express ........................................................................................................120
Transfer the Template to P-Touch Transfer Manager ...........................................................................121
Save the Template as a Transfer Package File (.pdz) ..........................................................................122
Distribute the Transfer Package File (.pdz) and P-Touch Transfer Express to the User.......................124
Transfer the Transfer Package File (.pdz) to the Printer .......................................................................125
8 How to Update P-touch Software 128
Update P-touch Software.......................................................................................................................128
Update the Firmware .............................................................................................................................130
9 Wireless Network (RJ-4250WB Only) 133
Network Features ..................................................................................................................................133
How to Change the Printer's Network Settings
(IP Address, Subnet Mask and Gateway) ..........................................................................................134
Use of BRAdmin Light Utility ...........................................................................................................134
Other Management Utilities ...................................................................................................................136
Use Web Based Management (Web Browser)................................................................................136
Use of the BRAdmin Professional Utility .........................................................................................136
Web Based Management ......................................................................................................................137
Configure the Printer Settings Using Web Based Management (Web Browser)...................................138
Section III Appendix
10 Printer Maintenance 140
Exterior Maintenance.............................................................................................................................140
Print Head Maintenance ........................................................................................................................140
Roller Maintenance................................................................................................................................141
Paper Exit Slot Maintenance .................................................................................................................141
11 Product Specifications 142
12 Battery Charger (Optional:PA-BC-003) 144
Parts Description ...................................................................................................................................144
Specifications.........................................................................................................................................144
How to Charge Batteries........................................................................................................................145
Wall Mounting........................................................................................................................................146
Use the Insert Nuts..........................................................................................................................146
Connect Multiple Battery Chargers........................................................................................................148
Disconnect the Battery Chargers...........................................................................................................149
11
13 Active Docking Station (Optional:PA-CR-002) 150
Patrs Description ...................................................................................................................................150
Specifications.........................................................................................................................................150
How to Charge Batteries........................................................................................................................151
Printer Removal...............................................................................................................................152
Lock the Eject Button.......................................................................................................................152
Wall Mounting........................................................................................................................................153
Install the Mounting Arm........................................................................................................................154
14 Troubleshooting 155
Overview................................................................................................................................................155
Printing Problems ............................................................................................................................155
Printed Image Problems ..................................................................................................................157
Printer Problems..............................................................................................................................158
Network Setup Problems.................................................................................................................160
Cannot Print over the Network
Printer Is Not Found on the Network Even after Successful Installation .....................................161
Security Software Problems ............................................................................................................161
Check the Operation of Network Devices........................................................................................162
Problems with Battery Charger (Optional).......................................................................................162
Problems with Active Docking Station (Optional) ............................................................................163
Error Messages from the Printer .....................................................................................................163
13
1
1
Parts Description 1
1 Upper tear bar
2 Lower tear bar
3 Roll compartment cover
4 Roll cover release lever
5 DC connector cover
6 DC connector
7 Interface cover
8 Mini-USB port
9 Near-Field Communication (NFC) sensor
10 Shoulder strap slots
11 Control panel
See Control Panel on page 14.
12 Docking station terminal cover
13 Battery cover (RJ-4250WB/RJ-4230B only)
14 Battery cover latch
15 Belt clip hook
16 Battery compartment
Set Up the Printer 1
1
23
4
5
6
7
8
9
11
10
15
13
14
16
12
Set Up the Printer
15
1
LCD 1
When the printer is turned on, the main screen appears.
1 Update icon (RJ-4250WB only)
Indicates the FTP connectivity and update status.
: There is new data.
(flashing): Data update failed.
(flashing): Cannot connect to the server.
2 Menu key lock icon
Displayed when the [Menu Key Function] in Printer Setting Tool is set to [Disable].
3 Wireless Direct icon (RJ-4250WB only)
Indicates when Wireless Direct is available.
4 WLAN icon (RJ-4250WB only)
, , : The printer is connected to the network.
: The printer is searching for the network.
5 Bluetooth icon
Indicates Bluetooth is on. When the icon is flashing, auto re-pairing is in operation (see Auto re-pairing
on page 65).
6 Battery health level icon
When the printer is turned on, the battery health level displayed. It does not appear when charging is not
possible.
Message Icon Condition
BatteryHealth Excellent No problems. The battery may be used.
BatteryHealth Good Still healthy. The battery can be used.
Battery Poor Replace soon Battery health is deteriorating.
Batt. Very Poor Replace
battery The battery is badly deteriorated.
2
67
51 43
9
8
Set Up the Printer
16
1
7 Charge status icon
Displays the charge status of the battery.
Charging (AC adapter connected):
Not Charging (Battery cannot charge when battery temperature is above 104°F (40°C) or below 32°F
(0°C)):
Not Charging (Charging is finished or paused): No icon is displayed.
8 Battery level
Indicates the remaining battery level.
9 Printer status
Full:
High:
Half:
Low:
Set Up the Printer
17
1
LED Indicators 1
The indicator lights and flashes to indicate the printer’s status. The symbols used in this section explain the
meaning of the different indicator colors and patterns:
or or Indicator is lit in the color shown
or or Indicator is flashing in the color shown
Indicator is off
LED Indicator Status
Power off
Charging complete (when power is turned off)
No charging (when power is turned off)
Battery level: Half or more
Charging complete (when power is turned on)
Power on (when the battery is not connected but the AC adapter is connected)
No charging (when power is turned on)
Charging
Boot mode
Battery level: low
Sleep mode
Set Up the Printer
18
1
Note
If the indicator is lit in red (Boot mode), contact Brother Customer Service at 1-800-255-0415.
Roll end error
Feed error
Cover open error
Communication error
WPS connection error
BLF file error
No template error
Memory full error
ESC/P Memory full error
JPEG file error
Battery deterioration error
Mass storage error
Battery level: empty
System error
Database search error
Battery error (if the battery is not fully charged after the specified amount of time)
LED Indicator Status
Set Up the Printer
19
1
Button Functions 1
(Power) button function Operation
Turn on the printer While the printer is turned off, press the (Power) button.
Turn off the printer While the printer is turned on, press the (Power) button until the message
[System Off] appears on the LCD. (If the [Auto Power Off] feature is enabled
in the Device Settings, the printer will turn itself off automatically after the
selected period of inactivity.)
Start the printer in mass storage
mode
If you press and hold the (Power) button while also pressing the Menu/
(Select) button, the printer starts in mass storage mode (see Mass Storage
Mode on page 90).
(Back) button function Operation
Clear the selected menu item and
return to the beginning.
Press the (Back) button to return to the previous setting category.
Cancel the current print job. Press the (Back) button to cancel the current print job.
Menu/
(Select) button function
Operation
Enter the menu selection mode While the printer is turned on, press the Menu / (Select) button.
Select the menu option When the menu is displayed, press the Menu / (Select) button to select the
next option.
Execute a file stored in the mass
storage area
If you press this button while the printer is running in mass storage mode, you
can execute a command file stored in the mass storage area (see Mass
Storage Mode on page 90).
(Feed)/
OK button function
Operation
Feed the paper When the paper type is set to [Die-cut Label] or [Media With Marks]:
Press the (Feed) /OK button to automatically feed the paper to the print
position.
When the paper type is set to [Continuous Length Tape]:
Press the (Feed) /OK button to feed the paper.
Print the printer information Make sure that a roll is set, and then press and hold the (Feed) /OK button.
The printer starts printing its settings (see Print the Printer Information
on page 89).
Activate the function mode for the
selected item
Press the (Feed) / OK button to activate the selected menu option.
Set Up the Printer
20
1
Battery Installation/Removal 1
Important
Make sure you charge the rechargeable Li-ion battery (PA-BT-006) either in the printer, or in the charger
before initial use.
Install the Battery 1
For RJ-4250WB/RJ-4230B
aUnlock and pull out the battery cover.
bInsert the battery until it locks into place.
Note
• To remove the battery, reverse the installation procedure.
• Do not lose the battery cover as you will need to reattach it later.
For RJ-4250WB-L/RJ-4230B-L
aUnlock and pull out the battery.
Set Up the Printer
21
1
bRemove the insulating sheet.
cInsert the battery until it locks into place.
Set Up the Printer
22
1
Recharge the Battery 1
While Installed in the Printer 1
To charge the rechargeable Li-ion battery (PA-BT-006), insert it into the printer and do the following:
Note
• Before using the battery, use the following procedure to charge it.
• Print speed varies with the available battery power.
aMake sure that the battery is installed in the printer.
bUse the compatible Brother AC adapter (PA-AD-600A) and the AC power cord to connect the printer to
an AC power outlet (see How to Recharge the Battery with the AC Adapter (Optional) on page 23), or
use the Brother compatible car adapter (PA-CD-600CG) to connect the printer to a DC power outlet (see
How to Recharge the Battery with the Car Adapter (Optional) on page 24).
Note
• The LED indicator light is orange when the battery is charging.
When the battery is fully charged, the LED indicator turns off (when power is turned off) or lights in green
(when power is turned on).
• Charging time is approximately 4 hours. It varies on the environmental conditions.
• Due to the temperature of the battery, charging may stop if the ambient temperature is outside the
following range: 32°F to 104°F (0°C to 40°C).
• The recommended charging temperature range for the battery is from 41°F to 95°F (5°C to 35°C).
Set Up the Printer
23
1
How to Recharge the Battery with the AC Adapter (Optional) 1
Note
The AC adapter and AC power cord are optional accessories. When purchasing the printer, purchase the
adapter and power cord appropriate for the region where the printer will be used.
By using the AC Adapter, you can use the printer even if the battery is not installed.
aOpen the DC connector cover and connect the AC adapter to the printer.
bConnect the AC power cord to the AC adapter.
cConnect the AC power cord to a nearby AC power outlet (100 - 240 VAC, 50 - 60 Hz).
1 AC adapter
2 AC power cord
1
2
Set Up the Printer
24
1
How to Recharge the Battery with the Car Adapter (Optional) 1
Connect the printer to your vehicle’s 12 V DC power outlet (cigarette lighter or similar) to charge the
rechargeable battery.
Note
The car adapter is an optional accessory.
The printer will function without a battery installed and external power applied.
aConnect the car adapter to the vehicle’s 12 V DC power outlet.
bOpen the DC cover and connect the car adapter to the printer.
1 Car adapter
How to Recharge the Battery with the Battery Charger (Optional) or Active Docking Station
(Optional) 1
The battery can be charged using the battery charger (Optional) or Active Docking Station (Optional). For
more information, see Battery Charger (Optional:PA-BC-003) on page 144, or Active Docking Station
(Optional:PA-CR-002) on page 150.
1
Set Up the Printer
25
1
Stop Battery Charging 1
To stop the battery charging, disconnect the AC adapter or car adapter from the DC connector.
Tips on Using the Battery 1
High density (dark) printing discharges the battery faster than low density printing. You can adjust the print
density setting in the Device Settings (see Device Settings on page 68).
The battery charging must take place in an environment with a temperature between 32°F and 104°F (0°C
and 40°C), otherwise the battery will not be charged. If the charging stops because the environment
temperature is too low or too high, place the printer in an environment with a temperature between 32°F
and 104°F (0°C and 40°C) and try charging again.
The recommended charging temperature range for the battery is from 41°F to 95°F (5°C to 35°C).
If you use the printer when both the battery is installed and the AC adapter or car adapter is connected,
charging may stop even if the battery is not fully charged.
Battery Characteristics 1
To ensure the highest performance and longest life from the battery:
Do not use or store the battery in a location exposed to extreme high or low temperatures as it may
deteriorate more quickly.
Remove the battery when storing the printer for long periods of time.
Store batteries with less than a 50% charge in a cool dry place out of direct sunlight.
Recharge the battery every six months if it is stored for long periods of time.
It is normal and safe for the printer to become warm while charging. Disconnect the charger and stop using
the printer if it becomes hot to the touch.
When the printer is turned on, the battery health status is displayed on the LCD.
For battery health status displays, see LCD on page 15.
When not Using the Battery 1
The printer may be operated without the battery in the following ways:
When an AC adapter (PA-AD-600A) or car adapter (PA-CD-600CG) is connected to the printer.
When the printer is installed in the Active Docking Station (PA-CR-002).
Note
When the battery is not installed, securely fasten the battery cover with self-tapping screws (M2.6 x 0.24
in. (6 mm)) (not included).
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26
1
Power On or Off 1
On: Press the (Power) button.
Off: Press the (Power) button until the message [System Off] appears on the LCD.
Note
• When the printer is connected to the AC adapter, power turns on automatically by default.
• Do not remove the battery until the LCD turns off when the AC adapter is not connected to the printer and
the AC power outlet.
Set the Language 1
aPress the Menu / (Select) button to select the [Settings] menu, and then press the (Feed) / OK
button.
bSelect [ Language] , and then press the (Feed) / OK button.
cSelect a language, and then press the (Feed) / OK button.
Insert the Roll 1
aPush the roll cover release lever to open the roll compartment cover.
1 Roll cover release lever
1
Set Up the Printer
27
1
bSlide both roll guides outwards.
cInsert the roll.
1 Print surface (faces outwards on the roll)
dClose the roll compartment cover until it locks.
Important
For best performance, use genuine Brother RD rolls.
1
Set Up the Printer
28
1
Note
• When using die-cut labels, set the paper type to [Die-cut Label], and press the (Feed) / OK button after
inserting the roll. The printer will feed the label to the top of form position.
• To remove the roll, reverse the installation procedure.
• Make sure inserted rolls turn correctly.
Use the Roll Holder Stop 1
The roll holder stop prevents the roll holder from closing. It is ideal to minimize the distance needed to spread
the roll holders in order to load the roll.
aRemove the backing paper from two locations on the roll holder stop.
bExtend the roll guide outward and attach the roll holder stop to the innermost part of groove.
Note
• Roll holder stop is supported for 4 inch roll.
• Attach the roll holder stop with the roll guide outwards.
• The roll holder stop can be attached to either side of the groove.
• Attach the roll holder stop not to enter surplus air between the adhesive layer and the printer.
• Clean the pasted part of the printer before attaching.
Set Up the Printer
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1
Tear Off Media 1
Receipt paper, labels and tags can be torn off cleanly by swiftly pulling up or down on the media according
to the set cutting position.
1 Lower tear bar
2 Upper tear bar
CAUTION
Do not touch the blade.
Note
The [Tear Bar] is set in the [Upward] position at the time of purchase.
To adjust the cutting position, open the Printer Setting Tool, and go to [Print Position / Sensor] in the
[Device Settings], and then enter the setting you want in the [Tear Adjust] field. For more information,
see Print Position / Sensor on page 76.
1
2
Set Up the Printer
30
1
Attach the Belt Clip 1
You can carry the printer on your belt by attaching and using the included belt clip. Follow the instructions
below to attach the clip to the printer and to your belt. After attaching the clip to the printer, you can attach
and secure it to your belt.
aAttach the belt clip to the belt clip hook on the printer, as shown:
1 Belt clip hook
bAttach the clip to your belt.
Important
• Make sure you attach the belt clip securely to the printer.
• To detach the belt clip, reverse the installation procedure.
• We recommend using a belt that is less than 0.2 in. (5 mm) thick and width is less than 1 7/8 in. (47.63mm).
1
Set Up the Printer
31
1
Install Software on Your Windows Computer or Mobile Device1
Several printing methods are available, depending on the printer model and the computer or mobile device
you use to print from.
See the following tables and install other software on your computer or mobile device as needed.
Available Software 1
For computer 1
To use the printer with your computer, you must install the printer driver.
Software RJ-4250WB RJ-4230B Features
1 Printer driver —
2
Printer
Setting
Tool
Communication
Settings Allows you to specify the printer’s communication
settings and device settings from the computer.
Device Settings
P-touch
Template
Settings
Allows you to configure the P-touch template settings.
P-touch Template provides functions for inserting data
from a device (such as a barcode reader connected to
the printer) into text and barcode objects in layouts
saved on the printer, useful for printing templates and
barcodes.
Paper Size
Setup
Allow you to add the paper sizes not available in the
[Paper Size] list of the printer driver.
3 P-touch Editor
Allows you to:
Store custom documents as template data.
Use a large library of labels and tags by connecting
to the database.
4P-touch Transfer
Manager
Allows you to transfer files created with P-touch Editor
to a printer and store the files in the printer's memory.
You can print them from the printer's memory without
connecting to your computer.
5 P-touch Library Allows you to manage and print P-touch Editor
templates.
6 P-touch Transfer Express Allows you to transfer documents to the printer.
7 P-touch Update Software Allows you to update the firmware and software.
8 BRAdmin Professional —
BRAdmin Professional has more powerful features for
managing network printers than BRAdmin Light. You
can configure and check the status of your network
connected printers, and transfer the template to the
printer via a network.
✔
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Set Up the Printer
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1
For mobile devices 1
A software development kit (SDK) is also available.
To obtain the SDK and Font Manager, visit the Brother Developer Center (www.brother.co.jp/eng/dev/).
9 BRAdmin Light — Allows you to configure the initial settings of network
connected printers.
10 BRAgent —
Allows you to manage printers on different local
networks* and send data to the computer on which
BRAdmin Professional is installed.
* A local network is the area managed by a single
router.
11 Web Based Management — Allows you to use a standard web browser to manage
a printer on your network using HTTP.
12 Font Manager
Allows you to transfer fonts to the printer and delete
fonts from the printer.
Transferred fonts can be accessed and printed using
various print commands.
About font usage permission
When using fonts, you must abide by all terms and
conditions set forth by each rightful font owner.
Before downloading fonts, you must confirm that
you have legitimate licences to use the fonts and
comply with their terms and conditions; otherwise
you may not download fonts.
Software RJ-4250WB RJ-4230B Features
1 Mobile Transfer Express
Allows you to use a mobile device to transfer files
(templates, databases and images) which were
prepared using P-touch Transfer Manager (Windows
version), to a printer.
2AirPrint
(For Apple device) —
Allows you to print from an Apple device (iPad,
iPhone, or iPod touch) without installing additional
software.
3 Web Based Management — Allows you to use a standard web browser to manage
a printer on your network using HTTP.
4Print Service Plugin
(Android)
Allows you to print from an Android device without
installing additional software.
5 Mobile Deploy
Allows you to perform updates for the settings and
firmware of printers in the field using a mobile device.
This software will send printer update files pre-
uploaded to DropBox or an Http(s) server to target
printers.
Software RJ-4250WB RJ-4230B Features
✔
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Set Up the Printer
33
1
Install the Printer Driver and Software (When Using a Computer) 1
To print from your computer, install the printer driver, P-touch Editor and other software on your computer.
Visit our website (install.brother) and download the installer for the software and manuals.
When a serial number is requested, see the base of the printer and enter the number.
Set Up the Printer
34
1
Connect the Printer to a Computer or Mobile Device 1
Refer to the directions for the type or connection method:
USB cable connection (computer only)
See Connect Using USB (Computer Only) on page 34.
Bluetooth connection
See Connect Using Bluetooth on page 35.
Wireless LAN connection (RJ-4250WB only)
See Connect Using Wi-Fi (RJ-4250WB Only) on page 36.
NFC connection (Android)
See Connect Using NFC (Android) on page 40.
Connect Using USB (Computer Only) 1
aBefore connecting the USB cable, make sure that the printer is turned off.
bConnect the printer end of the USB cable to the mini-USB port on the side of the printer.
cConnect the other end of the USB cable to the USB port on the computer.
dTurn on the printer.
Set Up the Printer
35
1
Connect Using Bluetooth 1
Note
Follow the manufacturer's recommendations for your Bluetooth-equipped devices (computers and mobile
devices) or Bluetooth adapter, and install any necessary hardware and software.
Use this procedure to pair the printer with the computer using the Bluetooth management software.
aPress the Menu/ (Select) button to select the [Bluetooth] menu, and then press the (Feed) / OK
button.
bSelect [On/Off] and then press the (Feed) / OK button.
Select [On].
cUse your Bluetooth management software to discover the printer.
Select the printer where XXXX is the last four digits of the printer's serial number. You can find the serial
number label on the base of the printer.
Bluetooth communication is now available.
Note
• You can also change the printer’s communication settings using the Communication Settings (see
Communication Settings on page 49).
• By default, Bluetooth mode is set to [Classic & LE], so two identical Bluetooth names (for Classic and
Low Energy) might be displayed in the Bluetooth menu of your Android device.
Set Up the Printer
36
1
Connect Using Wi-Fi (RJ-4250WB Only) 1
The following Wi-Fi connection methods are available:
Wireless Direct
Infrastructure Mode
Infrastructure Mode + Wireless Direct
WPS (Wi-Fi Protected Setup™)
Wireless Direct 1
Wireless Direct allows you to connect the printer to your computer or mobile device directly without a Wi-Fi
access point/router; the printer serves as a Wi-Fi access point.
aConfirm the Wireless Direct settings of the printer.
Using the printer
1 On the printer, press the Menu/ (Select) button to select the [WLAN] menu, and then press the
(Feed) / OK button.
2 Press the Menu/ (Select) button to select the [Mode] menu, and then press the (Feed) / OK
button.
3 Select [Direct], and then press the (Feed) / OK button. The Wireless Direct icon appears on
the LCD.
Using a computer
Connect the printer and computer with a USB cable. Start the Printer Setting Tool on your computer,
and click the [Communication Settings] button. Confirm that [Wireless Direct] is selected for
[Selected Interface] in the [General] tab.
See Communication Settings on page 49 for more information on the Communication Settings.
bOn the printer, press the Menu/ (Select) button to select the [WLAN] menu, and then press the
(Feed) / OK button.
Set [On/Off] to [On].
cUse your computer or mobile device to select the SSID of the printer ("DIRECT-*****_RJ-4250WB"). If
required, enter the password ("425*****"). ***** is the last five digits of the serial number.
Note
• You can change the printer’s network settings using the Printer Setting Tool (see Change the Printer
Settings on page 46).
• The Printer Setting Tool also allows you to apply the network settings changes to multiple printers. (See
Apply Setting Changes to Multiple Printers on page 67.)
• You can find the serial number label on the base of the printer.
You can also confirm the serial number by printing the printer information (see Print the Printer Information
on page 89).
Set Up the Printer
37
1
• You cannot connect to the Internet via Wi-Fi while using Wireless Direct. To use the Internet, connect using
Infrastructure Mode.
Infrastructure Mode 1
Infrastructure Mode allows you to connect the printer to a computer or mobile device via a Wi-Fi access
point/router.
Before You Begin
First you must configure the Wi-Fi settings of the printer to communicate with your Wi-Fi access
point/router. After the printer is configured, computer or mobile devices on your network will have access
to the printer.
Important
• If you are going to connect the printer to your network, we recommend that you contact your system
administrator prior to installation. You must confirm your Wi-Fi settings before you proceed with this
installation.
• To configure the Wi-Fi settings again, or if the status of the printer's Wi-Fi connection is unknown, reset
the Wi-Fi settings of the printer.
1 Press the (Power) button to turn off the printer.
2 Press and hold the (Feed) / OK button and the (Power) button for about five seconds. The LED
indicator starts blinking in green.
3 While pressing the (Power) button, press the (Feed) / OK button twice.
4 Release the (Power) button.
Note
To achieve the best results with normal everyday document printing, use the printer as close to the Wi-Fi
access point/router as possible with minimal obstructions. Large objects and walls between the two
devices as well as interference from other electronic devices can affect the data transfer speed of your
documents.
Connect the printer to your Wi-Fi access point/router
aFirst, write down the SSID (network name) and password (network key) of your Wi-Fi access
point/router.
bConnect the printer and computer with a USB cable.
cOn the printer, press the Menu/ (Select) button to select the [WLAN] menu, and then press the
(Feed) / OK button.
Set [On/Off] to [On].
Set Up the Printer
38
1
dConfigure the Infrastructure Mode settings of the printer.
Using the printer
1 On the printer, press the Menu/ (Select) button to select the [WLAN] menu, and then press the
(Feed) / OK button.
2 Press the Menu/ (Select) button to select the [Mode] menu, and then press the (Feed) /
OK button.
3Select [Infrastructure], and then press the (Feed) / OK button.
Using a computer
Start the Printer Setting Tool on your computer, and click the [Communication Settings] button.
Select [Wireless LAN] for [Selected Interface] in the [General] tab, and select [Infrastructure]
for [Communication Mode] in [Wireless Settings] in the [Wireless LAN] tab.
See Communication Settings on page 49 for more information on the Communication Settings.
eStart the Printer Setting Tool on your computer, and click the [Communication Settings] button.
Select [Wireless Settings] in the [Wireless LAN] tab.
Enter the SSID that you wrote down, or click [Search] and select the SSID from the displayed list.
fEnter the password as [Passphrase].
Note
The required information depends on the authentication method and encryption mode; enter only the
information relevant to your network environment.
gClick [Apply].
When the connection between the printer and your Wi-Fi access point/router is established, the
(Wi-Fi) icon appears on the printer's LCD. Computers and mobile devices that are on the same
network as the printer will have access to the printer.
Note
• To change any other network settings, use the Printer Setting Tool (see Change the Printer Settings
on page 46).
• To connect your mobile device to the Wi-Fi access point/router, select the SSID and enter the password
of the Wi-Fi access point/router to establish the connection between the mobile device and Wi-Fi access
point/router.
Infrastructure Mode + Wireless Direct 1
Infrastructure Mode and Wireless Direct can be used at the same time.
Use the printer
aOn the printer, press the Menu/ (Select) button to select the [WLAN] menu, and then press the
(Feed) / OK button.
bPress the Menu/ (Select) button to select the [Mode] menu, and then press the (Feed) / OK
button.
Set Up the Printer
39
1
cSelect [Direct/Infra], and then press the (Feed) / OK button.
Using a computer
aStart the Printer Setting Tool on your computer, and click the [Communication Settings] button.
bSelect [Infrastructure and WirelessDirect] for [Selected Interface] in the [General] tab.
See Communication Settings on page 49 for more information on the Communication Settings.
WPS (Wi-Fi Protected Setup™) 1
If your Wi-Fi access point/router supports WPS, settings and connections can be configured quickly.
aFirst, confirm that your Wi-Fi access point/router has the WPS symbol.
bPlace the printer within the range of your Wi-Fi access point/router. The range may differ depending on
your environment. See the instructions provided with your Wi-Fi access point/router.
cPress the WPS button on your Wi-Fi access point/router.
dOn the printer, press the Menu/ (Select) button to select the [WLAN] menu, and then press the
(Feed) / OK button.
ePress the Menu/ (Select) button to select the [WPS] menu, and then press the (Feed) / OK button.
fSelect [Button Push] or [PIN Code], and then press the (Feed) / OK button.
For details, see the instructions provided with your Wi-Fi access point/router.
When the connection is established, the WLAN icon appears on the printer's LCD. Computers and mobile
devices that are on the same network as the printer will have access to the printer.
Note
• The printer will try to connect using WPS for two minutes. If the Menu/ (Select) button is pressed during
that time, the printer will continue trying to connect for an additional two minutes.
• If your computer or mobile device supports the PIN authentication method, select [PIN Code] for better
security.
How to confirm your printer's IP address 1
aOn the printer, press the Menu/ (Select) button to select the [WLAN] menu, and then press the
(Feed) / OK button.
bPress the Menu/ (Select) button to select the [IP Address] menu, and then press the (Feed) / OK
button.
The LCD displays the IP address and SSID (Network Name) for Wireless Direct or Infrastructure Mode.
Set Up the Printer
40
1
Connect Using NFC (Android) 1
Confirm that the printer's Bluetooth settings and the mobile device's Bluetooth and NFC settings are all set
to ON, and touch your mobile device to the printer.
Note
• The printer's Bluetooth mode must be set to [Classic & LE] or [Classic]. [Low Energy] is not
supported.
• NFC compatibility with your Android device cannot be guaranteed.
Set Up the Printer
41
1
LCD 1
LCD Settings 1
Specify Settings from the Computer 1
You can specify the LCD settings either by using the printer, or by using the Printer Setting Tool on a
computer connected to the printer. For more information about connecting a computer and specifying
settings, see Change the Printer Settings on page 46.
Specify Settings from the Printer 1
Press the Menu/ (Select) button to select a menu option, and then press the (Feed) / OK button. Press
the Menu/ (Select) button to select an option, and then press the (Feed) / OK button.
1 The currently selected option is highlighted.
2 The scroll bar indicates the first parameter with the up arrow, and the last parameter with the down arrow.
If the last parameter is selected, pressing (Select) button scrolls back to the first parameter.
Set the Media Size
aPress the Menu/ (Select) button to select the [Media] menu, and then press the OK button.
bSelect [Select Media], and then press the OK button.
Detect the Media Size
The die-cut media can be detected automatically.
aSet the die-cut media in the printer.
bPress the Menu/ (Select) button to select the [Media] menu, and then press the (Feed) / OK
button.
cSelect [Auto Detect], and then press the (Feed) / OK button.
Note
If the media size cannot be detected, set the media size from [Select Media].
2
1
Set Up the Printer
42
1
Set the LCD Contrast
aPress the Menu/ (Select) button to select the [Settings] menu, and then press the (Feed) /
OK button.
bSelect [LCD Contrast] , and then press the (Feed) / OK button. Select the option, and then press
the (Feed) / OK button.
Set the Beeper
Select whether the printer beeps at startup, shutdown and error.
aPress the Menu/ (Select) button to select the [Settings] menu, and then press the (Feed) /
OK button.
bSelect [Beeper] , and then press the (Feed) / OK button. Select the option, and then press the
(Feed) / OK button.
Bluetooth Functions
[On/Off]: To connect the printer and your Bluetooth-equipped devices, see Connect Using Bluetooth
on page 35.
[Mode]: Bluetooth mode can be selected from [Classic & LE], [Classic], or [Low Energy].
[AutoReconnect]: Automatically reconnects to a previously connected to iOS supported devices
including iPhone, iPad and iPod touch.
[Clear History]: Deletes information for auto re-paired devices registered in the printer.
[BT Address]: The Bluetooth address of the printer appears on the display.
[Print Barcode]: The Bluetooth address and corresponding barcode (width:1.65 in./42 mm) can be
printed.
Note
When printing large print jobs, set the Bluetooth mode to [Classic].
Wi-Fi Options (RJ-4250WB only)
For connection methods and settings using the Wi-Fi function, see Connect Using Wi-Fi (RJ-4250WB
Only) on page 36.
[On/Off]: Connect your printer to a wireless device.
[Mode]: Select a wireless connection mode.
Available settings: [Direct], [Infrastructure], [Direct/Infra]
[WPS]: Set up a WPS connection.
[WLANAssistant]: This function might be needed while installing the driver.
[IP Address]: View the printer's IP address and SSID (Network Name).
Set Up the Printer
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1
Remote Update (RJ-4250WB only)
Connect to the FTP server and download new templates, databases, and other files. Set the information
of the FTP server in advance using [Communication Settings] in the Printer Setting Tool. For more
information, see Communication Settings on page 49.
This item appears when the FTP server is set and updated files are available.
aPress the Menu/ (Select) button to select the [Update] menu, and then press the (Feed) / OK
button.
bSelect [Start] , and then press the (Feed) / OK button.
When the update starts, [Receiving] or [Downloading] appears on the LCD.
44
2
2
Print from Windows Computer 2
Printing with the Printer Driver 2
aOpen the document you want to print.
bConnect the printer to a computer using USB, Bluetooth or Wi-Fi (see Connect the Printer to a Computer
or Mobile Device on page 34).
Note
If necessary, change the printer settings in the printer driver’s dialog box, or in the Printer Setting Tool (see
Change the Printer Settings on page 46).
cPrint from the software.
The message [Printing] appears on the LCD. When printing is finished, the printer reverts to the mode
selected before printing started.
Note
To print a JPEG image without using the printer driver, see Print JPEG Images on page 91.
Make Prints Lighter or Darker 2
You can make prints lighter or darker by adjusting the print density setting in the Device Settings (see Device
Settings on page 68).
When using the battery, changing the print density setting may result in slight changes in printing speed and
the number of pages that can be printed on a single charge.
Set Printer Driver Options 2
You can configure various settings such as paper size and number of copies, in the printer driver screen.
Note
You can also use the Printer Setting Tool (see Change the Printer Settings on page 46) to configure
advanced settings.
How to Use the Printer 2
How to Use the Printer
45
2
Custom Printing from Mobile Devices 2
A software development kit (SDK) is available.
Visit the Brother Developer Center (www.brother.co.jp/eng/dev/).
You can print from your mobile device using AirPrint (RJ-4250WB only).
For more information, see the AirPrint Guide. Visit your model's Manuals page on the Brother Solutions
Center at support.brother.com to download the guide.
46
3
3
Printer Setting Tool 3
Using the Printer Setting Tool, you can specify the printer’s communication settings, operation settings,
P-touch template settings and paper size settings from Windows computer.
Note
The Printer Setting Tool is installed automatically when you use the installer to install the printer driver. For
more information, see Install Software on Your Windows Computer or Mobile Device on page 31.
Important
The Printer Setting Tool is available only with compatible printers.
Before Using the Printer Setting Tool 3
Make sure that the printer is connected to an electrical outlet and turned on.
Make sure the printer driver has been installed correctly and you can print.
Connect this printer to a computer with a USB cable. This tool cannot be used to configure printers
connected to a wireless network.
Change the Printer Settings 3
Change the Printer Settings
47
3
Use the Printer Setting Tool 3
aConnect the printer you want to configure to the computer.
bStart the Printer Setting Tool.
For Windows 10 / Windows Server 2016 (RJ-4250WB):
Click [Start] > [Brother] > [Printer Setting Tool].
The main window appears.
For Windows 8 / Windows 8.1 / Windows Server 2012 (RJ-4250WB) / Windows Server 2012 R2
(RJ-4250WB):
Click the [Printer Setting Tool] icon on the [Apps] screen.
For Windows 7 / Windows Server 2008 (RJ-4250WB) / Windows Server 2008 R2 (RJ-4250WB):
Click [Start] > [All Programs] > [Brother] > [Label & Mobile Printer] > [Printer Setting Tool].
1Printer
Lists the connected printers.
2 Communication Settings
Specifies the wireless LAN (RJ-4250WB only) and Bluetooth communication settings.
3 Device Settings
Specifies printer operation settings, such as power settings and printer settings. Settings can also
be specified for the LCD.
4 P-touch Template Settings
Specifies P-touch template settings.
For more information on P-touch Template, download the P-touch Template Manual/Command
Reference (English only) from the Brother Solutions Center at support.brother.com.
3
2
4
5
6
1
Change the Printer Settings
48
3
5 Paper Size Setup
Add media information and settings to the printer driver to use sizes not listed in the [Paper Size]
list of the printer driver.
Important
To open [Paper Size Setup], you must be logged on with administrator rights.
6Exit
Closes the window.
cCheck that the printer you want to configure appears next to [Printer]. If a different printer appears, select
the printer you want from the drop-down list.
dSelect the setting you want to change, and then specify or change the settings in the dialog box.
For more information on the settings dialog boxes, see Communication Settings on page 49, Device
Settings on page 68, P-touch Template Settings on page 80, or Paper Size Setup on page 83.
eClick [Apply] - [Exit] in the settings dialog box to apply the settings to the printer.
fClick [Exit] in the main window to finish specifying settings.
Important
Use the Printer Setting Tool to configure the printer only when the printer is in standby. The printer may
malfunction if you try to configure it while it is handling a job.
Change the Printer Settings
49
3
Communication Settings 3
With [Communication Settings] in the Printer Setting Tool, the printer communication information can be
specified or changed when connecting the printer and computer with a USB cable or via a Bluetooth
connection. Not only can you change the communication settings for one printer, but you can also apply the
same settings to multiple printers.
Settings Dialog Box 3
1 Disable these settings
When this check box is selected, appears in the tab, and the settings can no longer be specified or
changed.
Settings in a tab where appears will not be applied to the printer even if [Apply] is clicked. In addition,
the settings in the tab will not be saved or exported when the [Save in Command File] or [Export]
command is executed.
To apply the settings to the printer or save or export them, make sure you clear the check box.
2Items
When [Current Status] is selected, the current settings appear in the settings display/change area.
Select the item for the settings that you want to change.
3 Menu Bar
4Printer
Lists the connected printers.
7
8
5
6
910
3
4
1
2
Change the Printer Settings
50
3
5 Node Name/Bluetooth device name
Displays the node name (nodes can be renamed) and Bluetooth device name. (See 7 Change Node
Name/Bluetooth Device Name in Menu Bar on page 51.)
6 Settings Tabs
Contains settings that may be specified or changed.
If appears in the tab, the settings in that tab will not be applied to the printer.
7 Settings Display/Change Area
Displays the current settings for the selected item.
8 Refresh
Updates the displayed settings with the most recent information.
9 Apply
Applies the settings to the printer.
To save the specified settings in a command file, select [Save in Command File] from the drop-down list.
The saved command file can be used with the mass storage mode to apply the settings to a printer. (See
Mass Storage Mode on page 90.)
Important
Clicking [Apply] applies all settings in all tabs to the printer.
If the [Disable these settings] check box is selected, the settings in that tab are not applied.
10 Exit
Exits [Communication Settings], and returns to the main window of the Printer Setting Tool.
Important
Changes to settings are not applied to printers if you click [Exit] without first clicking the [Apply] button.
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Menu Bar 3
1 Apply Settings to the Printer
Applies the settings to the printer.
2 Save Settings in Command File
Saves the specified settings in a command file. The file extension is .bin.
The saved command file can be used with the mass storage mode to apply the settings to a printer. (See
Mass Storage Mode on page 90.)
Note
If the [Disable these settings] check box is selected, the settings in that tab are not saved.
Important
• The following information is not saved with the command file:
• Node name
• IP address, subnet mask and default gateway (when the IP address is set to [STATIC])
• The saved communication settings commands are intended to be used only for applying settings to a
printer. To apply the settings to the printer using this command file, use the mass storage mode.
• Saved command files contain authentication keys and passwords. We recommend storing command files
only if necessary.
• Do not send the command file to a different printer model.
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3 Install Certificates (RJ-4250WB only)
Some network authentication methods may require a certificate.
Install a certificate on the connected printer or save a certificate as a command file that can be distributed
to the same model printers.
4 Import
Import from the current computer wireless settings
Imports the settings from the computer.
Note
• When importing the wireless settings, administrator privileges for the computer are required.
• Only personal security authentication settings (open system, public key authentication and
WPA/WPA2-PSK) can be imported. Enterprise security authentication (such as EAP-FAST), WPA2-PSK
(TKIP) and WPA-PSK (AES) settings cannot be imported.
• If multiple wireless networks are enabled on the computer, only the personal settings that are detected first
will be imported.
• Only the settings from the [Wireless LAN] tab - [Wireless Settings] pane can be imported
(communication mode, SSID, authentication method, encryption mode and authentication key).
Select a Profile to import
Imports the exported file and applies the settings to a printer.
Click [Browse] and select the file you want to import. The settings in the selected file appear in the
settings display/change area.
Note
• All settings (such as wireless settings or TCP/IP settings) can be imported, except for node names.
• Only the profiles compatible with the selected printer can be imported.
• If the imported profile’s IP address is set to [STATIC], change the IP address of the imported profile, if
needed, so that it does not duplicate the IP address of an existing printer on the network.
5 Export
Saves the current settings in a file.
Note
If the [Disable these settings] check box is selected, the settings in that tab are not saved.
Important
Exported files are not encrypted.
6 Automatically restart the printer after applying new settings
If this check box is selected, the printer automatically restarts after communication settings are applied.
If this check box is cleared, your must restart the printer manually.
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Note
When configuring multiple printers, you can reduce the time needed to change settings by clearing this
check box. In this case, we recommend selecting this check box when configuring the first printer so that
you can confirm that each setting is operating as intended.
7 Automatically detects the connected printer, and retrieves the current settings
If this check box is selected and a printer is connected to the computer, the printer is automatically
detected and the printer’s current settings are displayed in the [Current Status] pane.
Note
If the model of the connected printer is different from that of the printer shown in the [Printer] drop-down
list, the settings available on all tabs change to match the connected printer.
8 Change Node Name/Bluetooth Device Name
Allows renaming a node and Bluetooth device.
9 Reset to Default Communication Settings
Returns the communication settings to their factory settings.
10 Display Help
Displays the Help.
11 About
Displays the version information.
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General Tab 3
Communication Settings 3
1 Network Settings on Power On (RJ-4250WB only)
Specifies the conditions for connecting via Wi-Fi when the printer is turned on.
Available settings: [On by default], [Off by default], [Keep Current State]
2 Selected Interface (RJ-4250WB only)
Available settings: [Infrastructure], [Infrastructure and Wireless Direct], [Wireless Direct]
3 Bluetooth on Power On
Specifies the conditions for connecting via Bluetooth when the printer is turned on.
Available settings: [On by default], [Off by default], [Keep Current State]
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IPv6 (RJ-4250WB only) 3
1IPv6 usage
Available settings: [Enable], [Disable]
2 Priority on IPv6 address
Select to give priority to an IPv6 address.
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Remote Update (RJ-4250WB only) 3
1 IP Address of FTP server
Type the FTP server address.
2Port
Specifies the port number used to access the FTP server
3User name
Type a user name that has permission to log in to the FTP server.
4 Password
Type the password associated with the user name you entered in the Username field.
5Path
Type the path to the folder on the FTP server where you want to download the update file from.
6 Setting file name
Specifies the update file name on the FTP server.
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Log
1 Log storage
Select whether to export the update log to the FTP server.
Available settings: [Enable], [Disable]
2 Log storage path of FTP server
Type the path to the folder on the FTP server where you want to export the log data.
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Wireless LAN Tab (RJ-4250WB Only) 3
TCP/IP (Wireless) 3
1 Boot Method
Available settings: [AUTO], [BOOTP], [DHCP], [RARP], [STATIC]
2 IP Address/Subnet Mask/Gateway
You can type these settings only when the IP address is set to [STATIC].
3 DNS Server Method
Available settings: [AUTO], [STATIC]
4 Primary DNS Server IP Address/Secondary DNS Server IP Address
You can type these settings only when the DNS server is set to [STATIC].
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IPv6 3
1 Static IPv6 Address
Specifies a permanent IPv6 address.
2 Enable this address
Enables the specified static IPv6 address.
3 Primary DNS Server IPv6 Address/Secondary DNS Server IPv6 Address
Specifies the DNS server IPv6 addresses.
4 IPv6 Address List
Displays the list of IPv6 addresses.
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Wireless Settings 3
1 Communication Mode
The [Infrastructure] mode setting is available only for RJ-4250WB.
2 SSID (Network Name)
Clicking [Search] displays the available SSID selections in a separate dialog box.
3 Channel
This setting is selected automatically for RJ-4250WB.
4 Authentication Method/Encryption Mode
The supported encryption modes for the authentication methods are as shown in Authentication Methods
and Encryption Modes on page 61.
5WEP Key
You can specify a setting only when WEP is selected as the encryption mode.
6 Passphrase
You can specify a setting only when WPA/WPA2-PSK is selected as the authentication method.
7 User ID/Password
You can specify settings only when EAP-FAST, PEAP, EAP-TTLS or EAP-TLS is selected as the
authentication method. In addition, with EAP-TLS, it is not necessary to register a password, but a client
certificate must be registered. To register a certificate, connect to the printer from a web browser, and then
specify the certificate. For more information, see Web Based Management on page 137 or Install
Certificates (RJ-4250WB only) on page 52.
8 Display the key and password on-screen
If this check box is selected, keys and passwords are displayed in plain (non-encrypted) text.
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Authentication Methods and Encryption Modes 3
Important
To specify higher level security settings:
When performing certificate verification with EAP-FAST, PEAP, EAP-TTLS or EAP-TLS authentication
methods, the certificate cannot be specified from the Printer Setting Tool. After the printer is configured to
connect to the network, specify the certificate by accessing the printer from a web browser.
For more information, see Web Based Management on page 137 or Install Certificates (RJ-4250WB only)
on page 52.
Authentication Method Encryption Mode
Open System None / WEP
Shared Key WEP
WPA/WPA2-PSK TKIP+AES / AES
EAP-FAST/NONE TKIP+AES / AES
EAP-FAST/MS-CHAPv2 TKIP+AES / AES
EAP-FAST/GTC TKIP+AES / AES
PEAP/MS-CHAPv2 TKIP+AES / AES
PEAP/GTC TKIP+AES / AES
EAP-TTLS/CHAP TKIP+AES / AES
EAP-TTLS/MS-CHAP TKIP+AES / AES
EAP-TTLS/MS-CHAPv2 TKIP+AES / AES
EAP-TTLS/PAP TKIP+AES / AES
EAP-TLS TKIP+AES / AES
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Wireless Direct Tab (RJ-4250WB Only) 3
Wireless Direct Settings 3
1 SSID/Network Key Generation
Available settings: [AUTO], [STATIC]
2 SSID (Network Name)/Network Key
Specifies the SSID (25 ASCII characters or fewer) and the network key (63 characters or fewer) you want
to use in the Wireless Direct mode.
You can only specify a setting when [STATIC] is selected for [SSID/Network Key Generation].
Note
The factory default SSID is "DIRECT-*****_RJ-4250WB" and password is "425*****".
***** is the last five digits of the serial number.
(You can find the serial number label on the base of the printer.)
3 Channel
Specifies the channel to use in the Wireless Direct mode.
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Bluetooth Tab 3
Bluetooth Settings 3
1 Bluetooth Mode
Set the control mode when Bluetooth is enabled.
Available settings: [Classic & Low Energy], [Classic Only], [Low Energy Only]
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Classic
1 Visible to Other Devices
Allows the printer to be “discovered” by other Bluetooth devices.
Available settings: [Discoverable], [Not Discoverable]
2 Change PIN code
If this check box is selected, you can change the PIN code.
3 Display the PIN code on-screen
If this check box is selected, your computer displays the PIN by default.
4 Request Secure Simple Pairing (SSP) settings during pairing
If this check box is selected when using Classic Bluetooth Mode, it is necessary to perform additional
printer key operations to press (Feed) / OK button in the printer (authentication process) when
pairing with devices running Bluetooth Version 2.1 or later.
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•Auto re-pairing
1 Auto re-pairing
Sets whether or not to automatically reconnect to a previously connected iOS device.
Available settings: [Enable], [Disable]
2 Delete Auto Re-paired Device
Pressing this button deletes information for auto re-paired devices registered in the printer.
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Low Energy
1 Minimum Security Mode
Select the minimum security level when using [Low Energy Only] mode.
Available settings: [None], [Unauthenticated Encryption], [Authenticated Encryption], [LE Secure
Connections]
2 Request Secure Simple Pairing (SSP) settings during pairing
If this check box is selected when using [Low Energy Only] mode, additional Printer key operations to
press (Feed) / OK button in the printer (authentication process) are required when pairing with Low
Energy compatible devices.
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Apply Setting Changes to Multiple Printers 3
aAfter applying the settings to the first printer, disconnect the printer from the computer, and then connect
the second printer to the computer.
bSelect the newly connected printer from the [Printer] drop-down list.
Note
If the [Automatically detects the connected printer, and retrieves the current settings] check box in
the [Option Settings] dialog box is selected, the printer connected with the USB cable is automatically
selected.
For more information, see Communication Settings on page 49.
cClick [Apply].
The same settings that were applied to the first printer are applied to the second printer.
Note
We recommend selecting the [Automatically restart the printer after applying new settings] check box
when configuring the first printer so that you can confirm that a connection with the Wi-Fi access
point/router can be correctly established with the settings. For more information, see Communication
Settings on page 49.
dRepeat steps a – c for all printers whose settings you want to change.
Important
If the first printer's IP address is set to [STATIC], the other printers will also use the same address. If
needed, you can change each printer's IP address in the [Wireless LAN] tab.
Note
To save the current settings in a file, click [File] - [Export].
The same settings can be applied to another printer by clicking [File] - [Import], then selecting the
exported settings file. (See Communication Settings on page 49.)
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Device Settings 3
With [Device Settings] in the Printer Setting Tool, printer settings can be specified or changed when
connecting the printer and computer with a USB cable or via a Bluetooth connection. Not only can you change
the device settings for one printer, but you can also apply the same settings to multiple printers.
When printing from a computer applications, various print settings can be specified from the printer driver;
however, by using [Device Settings] in the Printer Setting Tool, more advanced settings can be specified.
When [Device Settings] is opened, the printer’s current settings are retrieved and displayed. If the current
settings could not be retrieved, the previous settings are displayed. If the current settings could not be
retrieved and previous settings have not been specified, this tool’s default settings are displayed.
Settings Dialog Box 3
1 Menu Bar
Select a command contained in each menu from the list.
2Printer
Specifies the printer whose device settings are to be configured.
If only one printer is connected, it is unnecessary to make a selection because only that printer will appear.
3 Settings Tabs
Contains settings that may be specified or changed.
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Note
If appears in the tab, the settings in that tab cannot be specified or changed. In addition, the settings
in the tab will not be applied to the printer even if [Apply] is clicked. The settings in the tab will also not be
saved or exported when the [Save in Command File] or [Export] command is executed.
4 Disable these settings
When this check box is selected, appears in the tab, and the settings can no longer be specified or
changed.
Settings in a tab where appears will not be applied to the printer even if [Apply] is clicked. In addition,
the settings in the tab will not be saved or exported when the [Save in Command File] or [Export]
command is executed.
5 Current Settings
Retrieves the settings from the currently connected printer and displays them in the dialog box. Settings
will also be retrieved for parameters on tabs with .
6 Parameters
Displays the current settings.
7Exit
Exits [Device Settings], and returns to the main window of the Printer Setting Tool.
8 Apply
Applies the settings to the printer.
To save the specified settings in a command file, select [Save in Command File] from the drop-down list.
The saved command file can be used with the mass storage mode to apply the settings to a printer. (See
Mass Storage Mode on page 90.)
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Menu Bar 3
1 Apply Settings to the Printer
Applies the settings to the printer.
Performs the same operation as when [Apply] is clicked.
2 Check Setting
Displays the setting currently registered.
3 Save Settings in Command File
Saves the specified settings in a command file.
Performs the same operation as when [Save in Command File] is selected from the [Apply] drop-down
list.
4 Import
Imports the exported file.
5 Export
Saves the current settings in a file.
6 Save Print Log in File
Saves the print log in a file in the CSV format.
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7 Print Unit Settings
Prints a report containing firmware version and device setting information.
You can also print this report using the (Feed) / OK button (see Print the Printer Information
on page 89).
8 Reset to Factory Defaults
Resets all printer settings to factory settings.
9 Reset only Device settings
Resets the settings that can be changed in the Device Settings to factory settings. The templates,
databases and print log stored in the printer are not reset.
10 Delete Template and Database
Deletes the templates and databases stored in the printer.
11 Delete Print Log
Deletes the print log stored in the printer.
12 Option Settings
If the [Do not display an error message if the current settings cannot be retrieved at startup] check
box is selected, a message will not be displayed next time.
13 About
Displays the version information.
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Basic Tab 3
1 Auto Power On
Specifies whether the printer turns on automatically when the AC Power Cord is plugged into an AC power
outlet.
Available settings: [On], [Off]
2 Auto Sleep
Designates the amount of time to elapse before the Printer automatically goes into sleep mode.
Available settings: [Off], 1/2/3/4/5/6/7/8/9 minutes
3 Auto Power Off
Specify the amount of time that passes before the printer turns off automatically.
Available settings: [Off], 10/30 minutes, 1/3/6/9/12 hours
4 Battery Charge Level
Specify the maximum charge level.
Available settings: [80 %], [100 %]
Note
To get the longest life from the battery, select [80 %]. Although the number of pages that can be printed
on a single charge will be less when you select [80 %], you can get a longer overall battery life.
5 Command Mode
Select the printer’s command format.
Available settings: [Raster], [ESC/P], [P-touch Template], [CPCL emulation], [CPCL Line Print
emulation]
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6 Text Direction
Select the printing orientation.
Available settings: [Normal], [Inverted 180 Degrees]
This setting is applied only if the printer driver is not used. If the printer driver is used, the setting specified
in the driver will be applied.
7Print Speed
Select the printer’s printing speed.
Available settings: [3 ips / 76.2 mm/s], [4 ips / 101.6 mm/s], [5 ips / 127 mm/s]
8 Print Density
Adjust the printer’s printing density.
Available settings: -5–+5
9 Align Paper Leading Edge when the Cover is Closed
Select whether the paper is automatically fed when the cover is closed.
Available settings: [Feed], [Do not Feed]
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Advanced Tab 3
1 Feed Key Function
Select the operation that is performed when the (Feed) / OK button is pressed.
If [Program Settings] is selected, click the [File] button and select the command file.
Available settings: [Feed], [Disable], [Program Settings]
2 Menu Key Function
Select the operation that is performed when the Menu / (Select) button is pressed.
If [Program Settings] is selected, click the [File] button and select the command file.
Available settings: [Menu], [Disable], [Program Settings]
3 Printer Information Report
Select which sections are printed when printing the printer setup information.
Available settings: [All], [Usage Log], [Printer Settings], [Printer Transfer Data]
(See Print the Printer Information on page 89)
4 JPEG Printing Setting
Selects the method of image processing when printing JPEG images.
Available settings: [Simple Binary], [Error Diffusion]
5 Serialize Mode
Select whether or not to serialize from the last number printed.
Available settings: [Cont From Last], [From Starting#]
6 Save Printer Print Log
Select whether or not to save the printer’s print log. If [Disable] is selected, [Maintenance] - [Save Print
Log in File] cannot be enabled.
Available settings: [Enable], [Disable]
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7 Print Data after Printing
Select whether or not print data is erased automatically after it is printed.
Available settings: [Erase All Print Data], [Keep Print Data]
8 Airplane Mode
Disables the Bluetooth interface and Wi-Fi connection. This function is useful when you use the printer in
a place where signal transmissions are not allowed.
Available settings: [On], [Off]
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Print Position / Sensor 3
If RD Rolls are being used, you do not need to adjust the sensors.
1 Printing Reference Point Adjustment Along Label Width / Printing Reference Point Adjustment
Along Label Length
Adjust the position of the reference point (point of origin for printing). This corrects printing misalignments
resulting from differences in printer models or from the fixed margins of some software.
The reference point cannot be adjusted for raster printing.
Available settings: [Along Label Width]: -5.91 in. to 5.91 in. (-150.0 mm to 150.0 mm), [Along Label
Length]: -0.39 in. to 0.39 in. (-10.0 mm to 10.0 mm)
2Tear Adjust
Adjust the tear bar tear off position for paper media.
Available settings: -0.39 in. to 0.39 in. (-10.0 mm to 10.0 mm)
3 Media Sensor (Transmissive/Gap)
The following transmissive/gap sensor parameters can be adjusted.
[Detection Sensitivity]
Adjust the precision of the sensor that detects the gaps (spacing) for die-cut labels.
Available settings: -2–+2
[Luminescence Adjustment]
Adjust the amount of light emitted by the transmissive/gap sensor.
Available settings: -2–+2
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4 Media Sensor (Reflective/Bar)
The following reflective/black mark sensor parameters can be adjusted.
[Mark Detection Sensitivity]
Adjust the precision of the sensor that detects the black marks.
Available settings: -2–+2
[Luminescence Adjustment]
Adjust the amount of light emitted by the reflective/black mark sensor.
Available settings: -2–+2
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Display Settings Tab 3
1 Language
Select the language for the LCD.
Available settings: [Dansk], [Deutsch], [English], [Español], [Français], [Italiano], [Nederlands],
[Norsk], [Português], [Suomi], [Svenska], [ ], [ ]
Note
The available display languages may differ depending on the printer model being used. If the selected
language cannot be used for the LCD, the display language will not be changed.
Make sure that the LCD can display the selected language.
2 LCD Contrast
Select the brightness of the LCD.
Available settings: -2–+2
3 Backlight Timeout
Specify the amount of time of inactivity before the backlight of the LCD turns off automatically.
Available settings: [Off], [5s], [10s], [20s], [30s], [60s]
4Beeper
Select whether the printer beeps when it is turned on or off, or if an error occurs.
Available settings: [On], [Off]
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Apply Setting Changes to Multiple Printers 3
aAfter applying the settings to the first printer, disconnect the printer from the computer, and then connect
the second printer to the computer.
bSelect the newly connected printer from the [Printer] drop-down list.
cClick [Apply].
The same settings that were applied to the first printer are applied to the second printer.
dRepeat steps a – c for all printers whose settings you want to change.
Note
To save the current settings in a file, click [File] - [Export].
The same settings can be applied to another printer by clicking [File] - [Import], and then selecting the
exported settings file. (See Device Settings on page 68.)
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P-touch Template Settings 3
P-touch Template mode provides functions for inserting data from an external device (such as a barcode
reader, controller or programmable logic device connected to the printer) into text and barcode objects in
layouts saved on the printer, useful for printing templates and barcodes.
With [P-touch Template Settings] in the Printer Setting Tool, settings for using the P-touch Template
functions can be specified or changed.
To use the P-touch Template functions, you must send the template to the printer using the transfer function.
For more information about the transfer function, see How to Use P-touch Transfer Manager & P-touch
Library on page 103.
P-touch Template 3
The following are the P-touch Template functions:
Basic operations 3
Preset template printing
If frequently used templates are stored in the printer, they can be reprinted by simply scanning the barcode
for each template.
Barcode printing
A barcode scanned with the barcode reader can be printed with the protocol and size of a previously
created template.
Database-assisted template printing
By linking objects in a template to a database, then scanning the key barcodes for the database, the
template can be printed with objects in the template replaced with database data.
Advanced operations 3
Numbering function (serialized number) printing
Templates can be printed while automatically incrementing a number or barcode in the templates.
Note
If a command reference is used, see the P-touch Template Manual/Command Reference. You can
download the latest versions from the Brother Solutions Center website:
1 Go to support.brother.com
2 Select your model, and then select [Manuals].
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P-touch Template Settings Dialog Box 3
1 Default Command Mode
Specifies the P-touch Template mode as the default mode.
To change the mode, use the Device Settings.
2 Default Template Number
Specifies a template number to select as default when the printer is turned on.
However, if a template is not to be transferred to the printer, do not specify a template number.
3 Data Delimiter for P-touch Template
A symbol used to indicate the boundaries between groups of data in a file. Between 1 and 20 characters
can be specified.
4 Trigger for P-touch Template Printing
You can specify a trigger to begin printing from a number of options.
[Command Character]: Printing starts when the command character specified here is received.
[Data Insertion into All the Objects]: Printing starts when the delimiter for the last object is received.
[Received Data Size]: Printing starts when the number of characters specified here is received. However,
delimiters are not counted in the number of characters.
5 Character Code Table
Select one of the following character code sets:
Available settings: [Windows 1251], [Windows 1252], [Windows 1250 Eastern Europe], [Brother
standard], [Unicode]
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6 International Character Set
Lists character sets for specific countries or regions.
Available settings: [United States], [France], [Germany], [Britain], [Denmark], [Sweden], [Italy],
[Spain], [Japan], [Norway], [Denmark II], [Spain II], [Latin America], [Korea], [Legal]
The following 12 codes are switched depending on the country or region selected from the list above:
23h 24h 40h 5Bh 5Ch 5Dh 5Eh 60h 7Bh 7Ch 7Dh 7Eh
For switched characters, see the P-touch Template Manual/Command Reference (which can be
downloaded from the Brother Solutions Center website).
7 Command Prefix Character
Specifies the prefix character code, which identifies commands used in P-touch Template mode.
8 Non-Printed Character
Characters specified here are not printed when data is received. Specify 1 to 20 characters.
9 Available Return Code
The line feed code is used when feeding data to indicate that the following data should be moved to the
next line in a text object. One of the following four line feed codes can be selected, or 1 to 20 characters
can be specified as the line feed code.
Available settings: [^CR], [\0D\0A], [\0A], [\0D]
10 Replace FNC1
See the P-touch Template Manual/Command Reference.
11 Number of Copies
Set the number of copies. A number between 1 and 99 can be specified.
12 Inverted 180 Degrees
If this check box is selected, the data will be printed after it has been rotated 180 degrees.
13 Set
After the [Set] button is clicked, the settings are saved as an .ini file when the dialog box is closed.
To save the specified settings in a command file, select [Save in Command File] from the drop-down
menu. The saved command file can be used with the mass storage feature to apply the settings to a
printer. (See Mass Storage Mode on page 90.)
14 Cancel
Cancels the settings and closes the dialog box. The settings will remain unchanged.
15 Default
Click this button to return the settings to their factory defaults.
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Paper Size Setup 3
With [Paper Size Setup] in the Printer Setting Tool, paper sizes not available in the [Paper Size] list of the
printer driver can be added.
Before you print using a paper size other than the available ones, you must register the new paper size by
sending it to the printer.
Printing with a paper size not registered with the printer may produce incorrect print results.
Paper Size Setup Dialog Box 3
1 Current settings
Displays the current settings for the selected paper format.
2New
Click this button to display the [New] dialog box and register a new paper size. For details, see New Dialog
Box on page 85.
Important
Do not register a paper size that has already been registered, to avoid incorrect print results.
To use paper of the same size as one that is currently registered, select the size you want from the
[Currently Registered Paper Sizes] list in the [Paper Size Setup] dialog box, and then change and
overwrite the settings from the [Edit] dialog box.
3Edit
Edits the settings for the selected paper format.
To save the selected paper format with the new settings, click [Overwrite]. To add a paper format with the
new settings, change the name in the [Paper Size Name] box, and then click [Add].
4Delete
Deletes the selected paper format. A deleted paper format cannot be restored.
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5 Import
Reads the text file containing the paper format settings and uses it to replace the contents of the
[Currently Registered Paper Sizes] list.
Important
When the list is imported, the entire contents of the [Currently Registered Paper Sizes] list will be
replaced with the imported paper formats.
6 Export
Exports the paper formats in the [Currently Registered Paper Sizes] list to a file. The exported formats
can then be distributed to other computers. For details, see Distribute Paper Formats on page 88.
7Exit
Exits [Paper Size Setup], and returns to the main window of the Printer Setting Tool.
8Option
Click the b button, and then select an operation.
Click [Register Paper Size With Printer] to register the settings for the selected paper format in the
printer.
Click [Save in Command File] to export the paper settings as a command file. (The file extension is “.bin”.)
Note
• When the paper format is registered with the printer and [Exit] is clicked, the [Paper Size Setup] dialog
box appears with the added paper size in the [Currently Registered Paper Sizes] list. If the software is
running, exit the software, and then restart it for the new paper format to appear in the list.
• If the following functions are being used, you can quickly apply their settings to the printer.
• Mass storage feature (page 90)
• Bluetooth (Object Push Profile (OPP))
• Wi-Fi (File Transfer Protocol (FTP))
Important
These settings commands are only intended to be used for applying settings to a printer. These
commands cannot be imported into [Paper Size Setup].
Change the Printer Settings
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New Dialog Box 3
1 Paper Size Name
Type in the name of the paper format to be added.
2 Paper Types
Select the paper type.
Available settings: [Continuous Length Tape], [Die-cut Label], [Media With Marks]
3 Detailed settings
Specify details for the paper format to be added.
4 Advanced Printing Adjustments
Click this button to display the [Advanced Printing Adjustments] dialog box and make advanced printing
adjustments for each paper format. For details, see Advanced Printing Adjustments Dialog Box
on page 86.
5Cancel
Cancels the settings and closes the dialog box. The settings will remain unchanged.
6Add
Click this button to add the paper format.
3
2
4
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1
Change the Printer Settings
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3
Advanced Printing Adjustments Dialog Box 3
1 Printing Reference Point Adjustment
Adjust the position of the reference point (point of origin for printing). This corrects printing misalignments
resulting from differences in printer models or from the fixed margins of some software.
2Tear Adjust
Adjust the cutting position when the paper is cut using the tear bar.
Available settings: -0.39 in. to 0.39 in. (-10.0 mm to 10.0 mm)
3 Energy Rank
Select a setting when it is necessary to adjust the amount of heat (energy) from the print head, for
example, with special paper.
Note
• When using “Premium Receipt Paper”*, select [RD 2.00" (50 mm)] in the [Paper Size Setup] dialog box,
click the [Edit] button, and then set [Energy Rank] to [4] in the [Advanced Printing Adjustments] dialog
box.
When using “Standard Receipt Paper”*, set [Energy Rank] to [2].
* Available paper types vary by country or region.
• There may be contrast variations in the print result due to the operating environment and media used.
Change the setting if necessary.
4 Media Sensor (Transmissive/Gap)
Adjust the precision with which the transmissive/gap sensor detects the gaps (spacing) for die-cut labels
and the amount of light emitted by the sensor.
Settings can be specified when [Paper Types] is set to [Die-cut Label].
3
4
76
1
2
5
Change the Printer Settings
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3
Note
Because the settings for [Media Sensor (Transmissive/Gap)] in the [Device Settings] dialog box (See
Print Position / Sensor on page 76) will have an effect, specify appropriate values.
Example settings:
5 Media Sensor (Reflective/Bar)
Adjust the precision with which the reflective/black mark sensor detects black marks and the amount of
light emitted by the sensor.
Settings can be specified when [Paper Types] is set to [Media With Marks].
Note
Because the settings for [Media Sensor (Reflective/Bar)] in the [Device Settings] dialog box (See Print
Position / Sensor on page 76) will have an effect, specify appropriate values.
Example settings:
6OK
Saves the settings and returns to the previous dialog box.
7Cancel
Cancels the settings and closes the dialog box. The settings will remain unchanged.
Setting EX1 Setting EX2
Device Settings +2 -2
Paper Size Setup +2 +2
Actual effect 40
Setting EX1 Setting EX2
Device Settings +2 -2
Paper Size Setup +2 +2
Actual effect 40
Change the Printer Settings
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3
Distribute Paper Formats 3
The paper formats exported from the [Currently Registered Paper Sizes] list can be distributed to other
computers.
Distributing Only Paper Formats 3
If the printer driver has been installed on the recipient’s computer, only the paper formats need to be
distributed.
aAt the sender’s computer, specify the paper format settings, and then click [Export]. (For details, see
Paper Size Setup on page 83.)
The following files are created: bsr425ed.txt, bsr425ed.ptd, pdt4437.bin or bsr423ed.txt, bsr423ed.ptd,
pdt4337.bin
bSave bsr425ed.txt or bsr423ed.txt in any location on the recipient’s computer.
cAt the recipient’s computer, click [Import].
The paper formats are replaced with the imported ones.
Change Settings When Printing from a Mobile Device 3
If using a mobile device, change the settings as necessary using the software before printing. The settings
that can be changed vary according to the software.
Note
Before connecting a mobile device, you can specify detailed settings by connecting the printer to a
computer, and using the Printer Setting Tool (see Change the Printer Settings on page 46).
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4
Print the Printer Information 4
You can use the (Feed) / OK button to print a report that lists the following printer information:
Program version
Printer usage history
Missing dot test pattern
Printer settings information
List of transferred data
Network setting information
Note
• You can use the Device Settings to set in advance which items will be printed (see Device Settings
on page 68).
• The node name appears in the Printer Settings. The default node name is “BRWxxxxxxxxxxxx”. (Where
“xxxxxxxxxxxx” is based on the printer’s MAC Address/Ethernet Address.)
• This operation can also be performed using the Printer Setting Tool.
aMake sure that a roll of receipt paper has been loaded and the roll compartment cover is closed.
bTurn on the printer.
cPress and hold the (Feed) / OK button until [Printing] appears on the LCD. The printer information
will be printed.
Note
To print a printer information, use 4 in. (102 mm) continuous roll.
Other Functions 4
Other Functions
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4
Mass Storage Mode 4
Description 4
The mass storage mode feature allows you to send a file via the USB interface without loading a printer driver.
This feature is useful for:
Applying printer settings saved in a command file (.bin file format) or adding templates (.blf file format)
distributed by the administrator, to the printer.
Executing commands without installing the printer driver.
Using a device with an operating system (including non-Windows operating systems) that has a USB host
feature to print and transmit data.
Use of Mass Storage Mode 4
aConfirm that the printer is turned off.
bWhile pressing the Menu / (Select) button, press and hold the (Power) button.
The printer starts up in mass storage mode. The message [Mass Storage] appears on the LCD.
cConnect the Windows computer or mobile device to the printer via USB.
The printer’s mass storage area is displayed on the computer or device’s screen.
Note
If the mass storage area is not displayed automatically, see the operating instructions for the computer or
device’s operating system for information about displaying the mass storage area.
dDrag and drop the file you want to copy to the mass storage area.
ePress the Menu / (Select) button.
The command file is executed. The message [Receiving] appears on the LCD.
fAfter the file has been executed, the message [Mass Storage] appears on the LCD.
gTo turn mass storage mode off, turn off the printer.
The printer will start up in its normal operating mode.
Other Functions
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4
Important
• When the printer is turned off, mass storage mode is deactivated and any files in the mass storage area
are deleted.
• This feature supports “.bin”, “.blf”, and “.jpg” files. Do not use other file formats with this feature.
• Do not create folders in the mass storage area. If a folder is created, files in the folder will not be executed.
• The capacity of the mass storage area is 15.8 MB.
• If multiple files are copied, the order that the files will be executed in cannot be guaranteed.
• Wi-Fi and Bluetooth are not available while the printer is running in mass storage mode.
• Do not access other files in the mass storage area when executing a copied file.
Print JPEG Images 4
Image data (JPEG) can be printed without using the printer driver.
Note
• JPEG images can be printed using the mass storage feature.
• The Object Push Profile (OPP) is used for printing via a Bluetooth connection.
• This printer will convert a color JPEG image to a ‘Black & White’, image using a dithering process.
• When sending a JPEG image that is already ‘Black & White’ this dithering process may make your printed
image fuzzy.
• To improve the image quality, try to turn off any preprocessing of the JPEG image.
Only JPEG images can be printed. (Limited to files with the .jpg extension.)
The maximum file size is 15.8 MB.
The maximum resolution is as follows:
Height Width = 24000 832 dots
If these limits are exceeded, the data received by the printer will be discarded and not printed.
Print is at 1 pixel = 1 dot.
This printer performs binary processing (simple binary) to print the image.
The image is printed with the height-to-width proportion of the received data.
Remote Update (RJ-4250WB Only) 4
The Remote Update feature allows for the semi-automatic update of the printer's settings with a simple
connection to a network folder where the update files reside. For more information about Remote Update,
see Remote Update (RJ-4250WB only) on page 43.
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Use of P-touch Editor 5
You must install P-touch Editor and the printer driver to use the printer with Windows computer.
To download the latest driver and software, visit the Brother Solutions Center at:
install.brother
Start P-touch Editor 5
aFor Windows 10 / Windows Server 2016 (RJ-4250WB)
Click [Start] > [P-touch Editor 5.2] under [Brother P-touch], or double-click the [P-touch Editor 5.2]
icon on the desktop.
For Windows 8/ Windows 8.1 / Windows Server 2012 (RJ-4250WB) / Windows Server 2012 R2
(RJ-4250WB)
Click [P-touch Editor 5.2] on the [Apps] screen or double-click the [P-touch Editor 5.2] icon on the
desktop.
For Windows 7 / Windows Server 2008 (RJ-4250WB) / Windows Server 2008 R2 (RJ-4250WB)
Click [Start] > [All Programs] > [Brother P-touch] > [P-touch Editor 5.2], or double-click the [P-touch
Editor 5.2] shortcut icon on the desktop.
bWhen P-touch Editor starts, select whether you want to create a new layout or open an existing layout.
Note
To change how P-touch Editor starts, click [Tools] > [Options] in the P-touch Editor menu bar to display
the [Options] dialog box. On the left side, select the [General] heading and then the setting you want in
the [Operations] list box under [Startup Settings]. The factory setting is [Display New View].
How to Use P-touch Editor 5
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cSelect an option in the screen.
1 To create a new layout, double-click [New Layout], or click [New Layout] and then click [ ].
2 To create a new layout using a preset layout, double-click a category button, or select a category
button and then click [ ].
3 To connect a pre-set layout to a database, select the check box next to [Connect Database].
4 To open an existing layout, click [Open].
2
1
4
3
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Print with P-touch Editor 5
Express mode
This mode allows you to quickly create layouts that include text and images.
Configure the settings in the Print screen before printing.
To print, click [File] > [Print] from the menu bar or click the print icon.
Professional mode
This mode allows you to create layouts using a wide-range of advanced tools and options.
Configure the settings in the Print screen before printing.
To print, click [File] > [Print] from the menu bar or click the print icon (A).
In addition, click the [Print] icon (B) to start printing without changing the settings.
B
A
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Snap mode
This mode allows you to capture all or a portion of your computer screen content, print it as an image, and
save it for future use.
aClick the [Snap] mode selection button.
The [Description of Snap mode] dialog box appears.
bClick [OK].
The [Snap] mode palette appears.
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Tips for Creating Templates 5
From the computer, use P-touch Editor 5.2, which can be downloaded from the Brother Solutions Center at
install.brother, to create a label layout. For more information about its use, see How to Use P-touch Editor
on page 93.
Create a Template 5
Label sample
aFor Windows 10 / Windows Server 2016 (RJ-4250WB)
Click [Start] > [P-touch Editor 5.2] under [Brother P-touch], or double-click the [P-touch Editor 5.2]
icon on the desktop.
For Windows 8/ Windows 8.1 / Windows Server 2012 (RJ-4250WB) / Windows Server 2012 R2
(RJ-4250WB)
Click [P-touch Editor 5.2] on the [Apps] screen or double-click the [P-touch Editor 5.2] icon on the
desktop.
For Windows 7 / Windows Server 2008 (RJ-4250WB) / Windows Server 2008 R2 (RJ-4250WB)
Click [Start] > [All Programs] > [Brother P-touch] > [P-touch Editor 5.2], or double-click the [P-touch
Editor 5.2] shortcut icon on the desktop.
bWhen P-touch Editor starts, select whether you want to create a new layout or open an existing layout.
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cClick [Paper] (1), and then specify the media and length (2). (This example shows the [Express] mode.)
dClick [Text] (1), and then specify the font and style (2).
1
2
1
2
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eClicking displays the cursor so text can be entered.
fAfter adding the text, click the text box to move it within the template.
gRepeat steps e and f to enter text and arrange the layout.
h[File] > [Save as] on the menu bar, and then specify a file name to save the template.
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Insert the Date and Time in a Label 5
aIn P-touch Editor 5.2, open the label layout you want to edit.
bOn the menu bar, click [Insert] > [Date/Time] to display the [Date and Time Properties] dialog box.
Select settings for the format of the text you want to insert.
Important
The date and time inserted into the label will be printed using the printer's default character size. Because
the character size is determined by the size of the date and time object, adjust the object to the size you
want in P-touch Editor 5.2 before transferring the label layout to the printer.
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Link a Database to a Template 5
Label sample
A database can be linked to the template you created. Since the text in the template can be replaced with text
from the database, multiple labels can be printed simply by creating a single template.
For more information on how to create databases and database settings, see [P-touch Editor Help].
aPrepare a database file in advance.
Note
• Files saved as XLS, XLSX, MDB, CSV, TXT and ACCDB formats can be used as databases.
• Only one database can be linked to a single template. A maximum of 65,000 records can be created in
that database. (The total size of templates and databases combined is limited to 12 MB.)
bIn P-touch Editor 5.2, open the template to be linked to the database.
cOn the menu bar, click [File] - [Database] - [Connect] or to display the [Open Database] dialog box.
Select [Connect Database File], click [Browse], and then select the database you want to link.
Click [Next].
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dWith [Database Field] under [Merge Fields], specify which database column will be linked to which
object, and then click [OK].
eThe template and database will be linked, and the main window appears. Click to select the database
row with the text to be replaced, and display a preview of the label.
Finally, transfer the created template to the printer using P-touch Transfer Manager.
For details, see How to Use P-touch Transfer Manager & P-touch Library on page 103.
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P-touch Transfer Manager 6
This program allows you to transfer templates and other data to the printer and save backups of your data on
Windows computer.
First P-touch Transfer Manager transfers data to the printer, and then P-touch Template sends text data that
will be inserted into the template and printed. For more information on P-touch Template, download the
P-touch Template Manual/Command Reference (English only) from the Brother Solutions Center at
support.brother.com/manuals.
The transfer function is needed to use P-touch Template.
The template can also be transferred via network.
How to Use P-touch Transfer Manager &
P-touch Library 6
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Transfer the Template to P-Touch Transfer Manager 6
To use P-touch Transfer Manager, you must first transfer templates created in P-touch Editor to P-touch
Transfer Manager.
aIn P-touch Editor, open the template you want.
bClick [File] > [Transfer Template] > [Transfer].
When P-touch Transfer Manager starts, the main window appears.
Note
The following method can also be used to start the P-touch Transfer Manager.
For Windows 10 / Windows Server 2016 (RJ-4250WB):
Click [Start] > [P-touch Transfer Manager 2.3] under [Brother P-touch].
For Windows 8 / Windows 8.1 / Windows Server 2012 (RJ-4250WB) / Windows Server 2012 R2
(RJ-4250WB):
Click [P-touch Transfer Manager 2.3] on the [Apps] screen.
For Windows 7 / Windows Server 2008 (RJ-4250WB) / Windows Server 2008 R2 (RJ-4250WB):
Click [Start] > [All Programs] > [Brother P-touch] > [P-touch Tools] > [P-touch Transfer Manager 2.3].
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Main window 6
1 Menu bar
Provides access to various commands, which are grouped under each menu title ([File], [Edit], [View],
[Tool], and [Help]) according to their functions.
2 Toolbar
Provides access to frequently used commands.
3 Printer selector
Allows you to select which printer the data will be transferred to. When you select a printer, only the data
that can be sent to the selected printer is displayed in the data list.
4 Folder list
Displays a list of folders and printers. When you select a folder, the templates in the selected folder are
displayed in the template list.
If you select a printer, the current templates and other data stored in the printer are displayed.
5 Template list
Displays a list of templates in the selected folder.
6 Preview
Displays a preview of the templates in the templates list.
2
4
1
3
5
6
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Explanations of the Toolbar Icons
Icon Button name Function
Transfer Transfers templates and other data from the computer to the
printer.
Save Transfer File
(When not connected to a
printer)
Changes the file type of the data to be transferred to other software.
Select "BLF" for the filename extension when transferring the data
using Wi-Fi. Select "PDZ" when transferring the data using
P-touch Transfer Express (USB).
The available interfaces differ depending on your model.
Backup Retrieves the templates and other data saved in the printer and
saves it to a computer.
Open Opens the selected template.
Search Allows you to search for templates or other data that are registered
to P-touch Library.
Display Style Changes the file display style.
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Transfer Templates or Other Data from Computer to the
Printer 6
Use the following procedure to transfer templates, databases and images from the computer to the printer.
aConnect the computer and the printer via USB, and then turn on the printer.
The printer model name appears next to a printer icon in the folder view.
If you select the printer in the folder view, the current templates and other data stored in the printer
appear.
Note
• If a printer is disconnected or offline, it is not listed in the folder view.
• Before transferring data, check that the computer and the printer are correctly connected via a USB cable
or Wi-Fi, and that the printer is on.
bSelect the printer that you want to transfer the template or other data to.
cRight-click the [Configurations] folder, select [New], and then create a new folder.
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dDrag the template or other data that you want to transfer and place it in the new folder.
Note
You can confirm the available space in the transfer file memory by printing the Printer Setting Report. For
more information, see Print the Printer Information on page 89.
See [RomFree] for the available space*.
* The available space that appears in "RomFree = *******byte" may be different from the actual available
space.
You can view the templates and other data by selecting:
The folder in the [Configurations] folder
[All Contents]
One of the categories under [Filter], such as [Layouts]
When transferring multiple templates or other data, drag all the files you want to transfer and place them
in the new folder.
Each file is assigned a key number (memory location in the printer) when it is placed in the new folder.
Transfer Function Specification
Data type Maximum number of
transferable items Restriction details
Template 255 Each template can contain a maximum of 255 objects.
Database 255
Only *.csv files can be transferred.
Each *.csv file can contain a maximum of 65000 records.
Image
(User-defined
character)
255
Only *.bmp files can be transferred.
Monochrome *.bmp files are recommended.
The size limit is 832 832 pixels.
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eTo change the key number assigned to an item, right-click the item, select [Key Assign], and then select
the key number you want.
Note
• Except for the data in databases, all data transferred to the printer is assigned a key number.
• If the template or other data transferred to the printer has the same key number as another template
already saved in the printer, the new template will overwrite the old one. You can confirm the templates
key number assignments saved in the printer by backing up the templates or other data. For more
information, see Back up Templates or Other Data Saved in the Printer on page 111.
• If the printer memory is full, remove one or more templates from the printer's storage memory. For more
information, see Back up Templates or Other Data Saved in the Printer on page 111.
fTo change the names of templates or other data that will be transferred, click the item you want, and
then type the new name. The number of characters used for the template names may be limited
depending on the printer model.
gSelect the folder containing the templates or other data that you want to transfer, and then click
[Transfer]. A confirmation message appears.
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Note
• You can also transfer individual items to the printer without adding them to a folder. Select the template or
other data that you want to transfer, and then click [Transfer].
• Multiple items and folders can be selected and transferred in one operation.
hClick [OK].
The selected items are transferred to the printer.
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Back up Templates or Other Data Saved in the Printer 6
Use the following procedure to retrieve the templates or other data saved in the printer and save it to a
computer.
Important
• Backed up templates or other data cannot be edited on the computer.
• Depending on the printer model, templates or other data backed up from one printer model may not be
able to be transferred to another printer model.
aConnect the computer and the printer and turn on the printer.
The printer model name is displayed in the folder view.
If you select a printer in the folder view, the current templates and other data stored in the printer are
displayed.
bSelect the printer to back up from, and then click [Backup].
A confirmation message appears.
cClick [OK].
A new folder is created under the printer in the folder view. The folder name is based on the date and
time of the backup. All of the printer's templates and other data are transferred to the new folder and
saved on the computer.
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Delete Printer Data 6
Use the following procedure to delete all templates or other data that are saved in the printer.
Important
This feature is only available when the computer and printer are connected via USB.
aConnect the computer and the printer.
The printer model name appears next to a printer icon in the folder view.
bRight-click the printer, and then select [Delete All].
A confirmation message appears.
cClick [OK].
All templates and other data saved in the printer are deleted.
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Create Transfer Files and Transfer Package Files 6
You can use P-touch Transfer Manager to save template data, which was created using P-touch Editor, in
the .blf or .pdz format. You can transfer these files in this format to a printer, from a computer or mobile device.
You can also print files in BLF format when the printer is in mass storage mode.
aCreate the template using P-touch Editor, and then transfer it to P-touch Transfer Manager.
For more information, see Transfer the Template to P-Touch Transfer Manager on page 104.
bWithout connecting the printer to the computer, select [Configurations] in the P-touch Transfer Manager
window, and then select the template to save.
Note
You can select multiple templates at the same time.
cClick [File] > [Save Transfer File].
Important
The [Save Transfer File] button appears only if the printer is disconnected from the computer or offline.
Note
• If you click [Save Transfer File] after selecting [Configurations], all templates in the folder are saved as
the BRAdmin file (.blf) or Transfer Package file (.pdz).
• You can combine multiple templates into a single BRAdmin file (.blf) or Transfer Package file (.pdz).
dIn [Save as type], select the format in which to save the template, and then type in the name and save
the template.
Select the BLF format when printing using the mass storage mode or connecting your mobile device to
the printer using Wireless Direct or Wi-Fi, and select the PDZ format when connecting using Bluetooth.
The templates are saved as a BRAdmin file (.blf) or Transfer Package file (.pdz).
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Use of P-touch Library 6
This program allows you to manage and print P-touch Editor templates.
Start P-touch Library 6
For Windows 10 / Windows Server 2016 (RJ-4250WB):
Click [Start] > [P-touch Library 2.3] under [Brother P-touch].
For Windows 8 / Windows 8.1 / Windows Server 2012 (RJ-4250WB) / Windows Server 2012 R2
(RJ-4250WB):
Click [P-touch Library 2.3] on the [Apps] screen.
For Windows 7 / Windows Server 2008 (RJ-4250WB) / Windows Server 2008 R2 (RJ-4250WB):
Click [Start] > [All Programs] > [Brother P-touch] > [P-touch Tools] > [P-touch Library 2.3].
When P-touch Library starts, the main window appears.
Main window 6
1 Menu bar
Provides access to all available commands, which are grouped under each menu title ([File], [Edit],
[View], [Tool], and [Help]) according to their functions.
2 Toolbar
Provides access to frequently used commands.
3 Folder list
Displays a list of folders. When you select a folder, the templates in the selected folder are displayed in
the templates list.
2
3
1
4
5
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4 Templates list
Displays a list of the templates or other data in the selected folder.
5 Preview
Displays a preview of the templates or other data selected in the templates list.
Explanations of the Toolbar Icons
Icon Button name Function
Open Opens the selected template.
Print Prints the selected template with the printer.
Search Allows you to search for templates registered to P-touch Library.
Display Style Changes the file display style.
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Open and Edit Templates 6
Select the template you want to open or edit, and then click [Open].
The program associated with the template starts, and lets you edit the template.
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Print Templates 6
Select the template you want to print and then click [Print].
The connected printer prints the template.
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Search for Templates 6
You can search for templates registered to P-touch Library.
aClick [Search].
The [Search] dialog box appears.
bSpecify the search criteria.
The following search criteria are available:
cClick [Begin Search].
The search begins and the search results are displayed.
dClose the [Search] dialog box.
To confirm the search results, click [Search Results] in the folder view.
Settings Details
Multiple Parameters Determines how the program searches when multiple criteria are specified. If you select
[AND], the program searches for files that satisfy all of the criteria.
If you select [OR], the program searches for files that satisfy any of the criteria.
Name Allows you to search for a template by specifying the file name.
Type Allows you to search for a template by specifying the file type.
Size Allows you to search for a template by specifying the file size.
Date Allows you to search for a template by specifying the file date.
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Note
You can register templates to P-touch Library by dragging and dropping them into the [All Contents] folder
or to the folder list. You can also configure P-touch Editor to register templates to P-touch Library
automatically, using the following procedure:
1 From the P-touch Editor menu, select [Tools] > [Options].
2In the [Options] dialog box, click [General] > [Registration Settings].
3 Select the timing for registering templates created with P-touch Editor, and then click [OK].
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7
You can transfer templates to the printer using P-touch Transfer Express. First, the administrator creates a
template, and then distributes it together with P-touch Transfer Express. You can then use P-touch Transfer
Express to transfer the template directly to the printer.
To download the latest version of P-touch Transfer Express, visit support.brother.com and go to your model's
[Downloads] page.
Important
• To transfer the file as a new template, specify a [Key Assign] number (in P-touch Transfer Manager) that
is not currently used. If the specified [Key Assign] number is already being used, the existing template
will be overwritten with the new one.
• This function requires a USB connection.
Prepare P-touch Transfer Express 7
You must prepare P-touch Transfer Express for transferring templates to a printer.
Important
• The printer driver must be installed before using P-touch Transfer Express.
• P-touch Transfer Express is available only in English.
aTo download the latest version of P-touch Transfer Express, visit support.brother.com and go to your
model's [Downloads] page.
bDownload P-touch Transfer Express to any location in Windows computer.
cDecompress the downloaded file (.zip).
How to Transfer Templates with P-touch
Transfer Express 7
Administrator Users
Brother Solutions Center
support.brother.com
P-touch
Editor
P-touch
Transfer Manager
Transfer Express
xxx.lbx xxx.lbx xxx.pdz
1.
2. 3. 4. 5.
P-touch
Transfer Express
xxx.pdz
How to Transfer Templates with P-touch Transfer Express
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7
Transfer the Template to P-Touch Transfer Manager 7
aIn P-touch Editor, open the template you want to use.
bClick [File] > [Transfer Template] > [Transfer].
The template is transferred to P-touch Transfer Manager.
P-touch Transfer Manager automatically starts up.
Note
•For Windows 10 /Windows Server 2016 (RJ-4250WB):
The template can also be transferred to P-touch Transfer Manager by clicking [Start] > [Brother P-touch]
> [P-touch Transfer Manager 2.3] to start P-touch Transfer Manager, and then dragging the .lbx file onto
the P-touch Transfer Manager window.
•For Windows 8 / Windows 8.1 / Windows Server 2012 (RJ-4250WB) / Windows Server 2012 R2
(RJ-4250WB):
The template can also be transferred to P-touch Transfer Manager by clicking [P-touch Transfer
Manager 2.3] on the [Apps] screen to start P-touch Transfer Manager, then dragging the .lbx file onto the
P-touch Transfer Manager window.
•For Windows 7 / Windows Server 2008 (RJ-4250WB) / Windows Server 2008 R2 (RJ-4250WB):
The template can also be transferred to P-touch Transfer Manager by clicking [Start] > [All Programs] >
[Brother P-touch] > [P-touch Tools] > [P-touch Transfer Manager 2.3] to start P-touch Transfer
Manager, then dragging the .lbx file onto the P-touch Transfer Manager window.
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7
Save the Template as a Transfer Package File (.pdz) 7
To create a file in a format that can be used by P-touch Transfer Express, save the template as a Transfer
Package file (.pdz).
aIn the folder view, select [Configurations].
bSelect the template you want to distribute.
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7
cClick [File] > [Save Transfer File].
Important
The [Save Transfer File] button appears only if the printer is disconnected from the computer or offline.
Note
• If you click [Save Transfer File] after selecting [Configurations] or a created folder, all templates in the
folder are saved as the Transfer Package file (.pdz).
• You can combine multiple templates into a single Transfer Package file (.pdz).
dType in the name, and then click [Save].
The template is saved as a Transfer Package file (.pdz).
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7
Distribute the Transfer Package File (.pdz) and P-Touch
Transfer Express to the User 7
Note
If you already have P-touch Transfer Express downloaded, it is not necessary for the administrator to send
the Transfer Express folder. In this case, you can simply move the distributed Transfer Package file to the
downloaded folder, and then double-click [PtTrExp.exe].
aMove the Transfer Package file (.pdz) to the downloaded folder.
bDistribute all the files in the downloads folder to others.
How to Transfer Templates with P-touch Transfer Express
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7
Transfer the Transfer Package File (.pdz) to the Printer 7
Using the P-touch Transfer Express software received from the administrator, you can transfer the Transfer
Package file (.pdz) to the printer.
Important
Do not turn off the power when transferring templates.
aTurn on the printer.
bUsing a USB cable, connect the printer to the computer.
cDouble-click [PtTrExp.exe], which was received from the administrator.
dTransfer a Transfer Package file (.pdz) to the printer.
Transferring a single Transfer Package file (.pdz)
1 When there is a single Transfer Package file (.pdz) within the folder containing [PtTrExp.exe], click
[Transfer].
2 The transfer of the Transfer Package file begins.
How to Transfer Templates with P-touch Transfer Express
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7
Transferring multiple Transfer Package files (.pdz)
1 When there are either multiple or no Transfer Package files (.pdz) within the folder containing
[PtTrExp.exe], click [Browse].
2 Select the Transfer Package file you want to transfer, and then click [Open].
3 Click [Transfer].
How to Transfer Templates with P-touch Transfer Express
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7
4 Click [Yes].
5 The transfer of the Transfer Package file begins.
eClick [OK].
The transfer of the Transfer Package file is completed.
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8
The software can be upgraded to the latest available version using the P-touch Update Software.
Note
• The actual software and the contents of this manual may differ.
• Do not turn off the power when transferring data or updating firmware.
Update P-touch Software 8
Important
Before updating software, install the printer driver.
aFor Windows 10 / Windows Server 2016 (RJ-4250WB)
Click [Start] > [Brother P-touch] > [P-touch Update Software], or double-click [P-touch Update
Software] on the desktop.
For Windows 8 / Windows 8.1 / Windows Server 2012 (RJ-4250WB) / Windows Server 2012 R2
(RJ-4250WB)
Click [P-touch Update Software] on the [Apps] screen or double-click [P-touch Update Software] on
the desktop.
For Windows 7 / Windows Server 2008 (RJ-4250WB) / Windows Server 2008 R2 (RJ-4250WB)
Double-click the [P-touch Update Software] icon.
Note
The following method can also be used to start the P-touch Update Software.
Click [Start] > [All Programs] > [Brother P-touch] > [P-touch Update Software].
How to Update P-touch Software 8
How to Update P-touch Software
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8
bClick the [Computer software update] icon.
cSelect the [Printer] and [Language], select the check box next to the software you want to update and
then click [Install].
dA message appears to indicate the installation has finished.
How to Update P-touch Software
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8
Update the Firmware 8
Important
• Before updating the firmware you must install the printer driver.
• Do not turn off the power when transferring data or updating firmware.
• If other software is running, exit the software.
aTurn on the printer and connect the USB cable.
bFor Windows 10 / Windows Server 2016 (RJ-4250WB)
Click [Start] > [Brother P-touch] > [P-touch Update Software], or double-click [P-touch Update
Software] on the desktop.
For Windows 8 / Windows 8.1 / Windows Server 2012 (RJ-4250WB) / Windows Server 2012 R2
(RJ-4250WB)
Click [P-touch Update Software] on the [Apps] screen or double-click [P-touch Update Software] on
the desktop.
For Windows 7 / Windows Server 2008 (RJ-4250WB) / Windows Server 2008 R2 (RJ-4250WB)
Double-click the [P-touch Update Software] icon.
Note
The following method can also be used to start the P-touch Update Software.
Click [Start] > [All Programs] > [Brother P-touch] > [P-touch Update Software].
How to Update P-touch Software
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8
cClick the [Machine update] icon.
dSelect the [Printer], make sure that [The machine is connected correctly.] message appears, and
then click [OK].
How to Update P-touch Software
132
8
eSelect the [Language], select the check box next to the firmware to be updated, and then click
[Transfer].
Important
Do not turn off the printer or disconnect the cable during data transfer.
fCheck the content to be updated, and then click [Transfer] to begin the update.
The firmware update begins.
Note
Do not turn off the printer or disconnect the cable during the update process.
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9
Network Features 9
The printer can be shared on an IEEE 802.11a/b/g/n wireless network using the internal network print server.
The print server supports various functions and methods of connection on a network supporting TCP/IP,
depending on the operating system you are running.
Wireless Network (RJ-4250WB Only) 9
Wireless Network (RJ-4250WB Only)
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9
How to Change the Printer's Network Settings
(IP Address, Subnet Mask and Gateway) 9
Use of BRAdmin Light Utility 9
The BRAdmin Light utility is designed for the initial setup of Brother network connectable devices. It can also
search for Brother products in a TCP/IP environment, show the status and configure basic network settings,
such as the IP address.
Install BRAdmin Light 9
aVisit our website (install.brother) and download the installer for the software and manuals.
bDouble-click the downloaded .exe file and follow the on-screen instructions to proceed with the
installation. In the dialog box for selecting which items to install, select BRAdmin Light.
Note
• If you require more advanced printer management, use the latest Brother BRAdmin Professional utility
available as a download from the Brother Solutions Center at support.brother.com.
• If you are using firewall, anti-spyware, or antivirus software, temporarily disable them. When you are sure
that you can print, re-enable them.
• The node name appears in the current BRAdmin Light window. The default node name of the print server
in the printer is “BRWxxxxxxxxxxxx”. (“xxxxxxxxxxxx” is based on the printer’s MAC Address / Ethernet
Address.)
• If required, enter the password "initpass".
Set the IP address, Subnet Mask and Gateway using BRAdmin Light 9
aStart the BRAdmin Light utility.
Windows 10 / Windows Server 2016:
Click [Start] > [BRAdmin Light] under [Brother].
Windows 8 / Windows 8.1 / Windows Server 2012 / Windows Server 2012 R2:
Click [BRAdmin Light] icon on the [Apps] screen.
Windows 7 / Windows Server 2008 / Windows Server 2008 R2:
Click [Start] > [All Programs] > [Brother] > [BRAdmin Light] > [BRAdmin Light].
bBRAdmin Light searches for new devices automatically.
Wireless Network (RJ-4250WB Only)
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9
cDouble-click the new, unconfigured device.
Note
If you do not use a DHCP/BOOTP/RARP server, the device appears as [Unconfigured] in the BRAdmin
Light utility screen.
dSelect [STATIC] for the [Boot Method]. Enter the [IP Address], [Subnet Mask] and [Gateway] (if
needed) of your print server.
eClick [OK].
fWith a correctly programmed IP address, the Brother print server appears in the device list.
Wireless Network (RJ-4250WB Only)
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9
Other Management Utilities 9
The printer can be used with the following management utilities in addition to the BRAdmin Light utility. You
can change your network settings using these utilities.
Use Web Based Management (Web Browser) 9
A standard web browser can be used to change your print server settings using the HTTP (Hyper Text
Transfer Protocol). (See Configure the Printer Settings Using Web Based Management (Web Browser)
on page 138.)
Use of the BRAdmin Professional Utility 9
BRAdmin Professional is a utility for more advanced management of network connected Brother devices.
This utility can search for Brother products on your network, and show the device status from an easy to read
Explorer style window that changes color to represent the status of each device.
Note
• Please use the latest version of the BRAdmin Professional utility available as a download from the Brother
Solutions Center at support.brother.com.
• The node name appears in the current BRAdmin Professional window. The default node name is
“BRWxxxxxxxxxxxx”. (“xxxxxxxxxxxx” is based on the printer’s MAC Address / Ethernet Address.)
• If you are using firewall, anti-spyware, or antivirus software, temporarily disable them. When you are sure
that you can print, re-enable them.
• If required, enter the password "initpass".
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137
9
Web Based Management 9
You can use a standard web browser to manage a printer on your network using HTTP. When using Web
Based Management, you can do the following:
Display the printer status information
Change network settings such as TCP/IP information
Display software version information of the printer and print server
Change network and printer configuration details
Note
• We recommend Microsoft Internet Explorer 11/Edge for Windows. Make sure that JavaScript and Cookies
are always enabled in whichever browser you use.
• The default login password to manage printer settings is initpass. We recommend you change it to protect
your printer from unauthorized access.
To use Web Based Management, your network must use TCP/IP, and the printer and Windows computer
must have a valid IP address.
Wireless Network (RJ-4250WB Only)
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9
Configure the Printer Settings Using Web Based Management
(Web Browser) 9
A standard web browser can be used to change your print server settings using the HTTP (Hyper Text
Transfer Protocol).
aType http://printer_ip_address/ into your browser. (Where printer_ip_address is the IP
address or the print server name.)
For example (if the printer’s IP address is 192.168.1.2.):
http://192.168.1.2/
Note
If you have edited the hosts file on your computer or are using a Domain Name System, you can also enter
the DNS name of the print server. As the print server supports TCP/IP and NetBIOS, you can also enter
the NetBIOS name of the print server. You can find the NetBIOS name on the printer settings page. The
NetBIOS name assigned is the first 15 characters of the node name and by default it appears as
“BRWxxxxxxxxxxxx” where “xxxxxxxxxxxx” is the Ethernet address.
bYou can now change the print server settings.
Note
Set a password
We recommend to change a login password to prevent unauthorized access to the Web Based
Management.
aClick [Administrator].
bEnter the password you want to use (up to 32 characters).
cRe-enter the password in [Confirm new password] box.
dClick [Submit].
The next time you access Web Based Management, enter a password in the [Login] box, and then
click .
After configuring the settings, logout by clicking .
You can also set a password by clicking [Please configure the password] on the printer’s web page if
you are not setting a login password.
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10
Maintenance of the printer may be carried out as required. However, some environments may require more
frequent maintenance (for example, dusty environments).
Exterior Maintenance 10
Wipe any dust and marks from the main unit using a soft, dry cloth.
Use a cloth slightly dampened with water on difficult to remove marks.
Note
Do not use paint thinner, benzene, alcohol, or any other organic solvent.
These may deform or damage the case of the printer.
Print Head Maintenance 10
Wipe the print head with a lint-free cloth dipped in isopropyl alcohol or ethanol. Carry out the maintenance
frequently.
1 Print head
Note
Use according to the manufacturer's safety guidelines, as applicable.
Printer Maintenance 10
1
Printer Maintenance
141
10
Roller Maintenance 10
Wipe the roller with a lint-free cloth dipped in isopropyl alcohol or ethanol. After cleaning the roller, make sure
that no lint or other material remains on the roller.
1 Roller
Note
Use according to the manufacturer's safety guidelines, as applicable.
Paper Exit Slot Maintenance 10
If adhesive accumulates at the paper exit slot and media becomes jammed or if the paper exit slot becomes
dirty, wipe the paper exit slot with a lint-free cloth dipped in isopropyl alcohol or ethanol.
1 Paper exit slot
Note
Use according to the manufacturer's safety guidelines, as applicable.
1
1
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11
11
Product Specifications 11
Items
Printing
Printing technology Direct Thermal
Print resolution 203 dpi x 203 dpi
Print speed (Depends on the
media used.)
Maximum 5 ips (127 mm/s)*
Maximum print width 4.09 in. (104 mm)
Maximum print length 118.1 in. (3 m)
Minimum print length 0.5 in. (12.7 mm)
Size
Weight (including battery) Approximately 1.87 lb./850 g
Dimentions Approximately 6.02 (W) x 6.26 (D) x 2.67 (H) in. / 153 mm (W) x 159 mm (D) x 68
mm (H)
Interface
USB USB Ver. 2.0 (Full Speed) (mini-B)
Bluetooth Version 4.2
Supported profiles: SPP, OPP, HCRP, GATT
Supported protocol: iAP
Wireless LAN
(RJ-4250WB only)
IEEE 802.11g/n (Wireless Direct)
IEEE 802.11a/b/g/n (Infrastructure Mode)
WPS 2.0
Environment
Operating temperature Operate:
The battery: -4°F to 131°F (-20°C to 55°C)
AC adapter: 14°F to 104°F (-10°C to 40°C)
Car adapter: 14°F to 122°F (-10°C to 50°C)
Charge:
32°F to 104°F (0°C to 40°C) (recommendable: 41°F to 95°F/5°C to 35°C)
If the internal temperature of the battery is out of this range, charging may stop.
Operating humidity 10% to 90% (No condensation, Maximum wet bulb temperature: 80.6°F/27°C)
Storage temperature -4°F to 140°F (-20°C to 60°C)
Storage humidity 10% to 90% (No condensation, Maximum wet bulb temperature: 113F/ 45C)
Power supply
Battery Rechargeable Li-ion battery: 7.2 V
Adapter (optional) AC adapter (15 V)
Car adapter (optional) Cigarette lighter car adapter (12 V (DC))
Maximum number of labels 10,000 labels *
Product Specifications
143
11
*Using Brother's print test data (7% coverage, 4 in. × 1.14 in. (102 × 29 mm)) at 73.4°F (23°C) when
performing continuous printing using a USB connection with a new, fully-charged battery.
Charging time 4 hours (when charging at 73.4°F (23°C) with the printer turned off, and using a
new battery)
Media specification
Media type Receipt, Gap/Black mark Label, Tag
Media width 1.77 in. to 4.49 in. (45 mm to 114 mm)
Thickness Receipt: 2.3 mil to 3.5 mil (0.058 mm to 0.090 mm)
Tag: 3.5 mil to 5.3 mil (0.090 mm to 0.135 mm)
Label: 3.2 mil to 6.7 mil (0.080 mm to 0.170 mm)
Roll outside diameter (max) 2.28 in. (58 mm)
Core diameter (min) Receipt: 0.5 in. (12.7 mm)
Label: 1 in. (25.4 mm)
Media sensor Transmissive, Reflective
Compatible operating systems
See support.brother.com for a complete and updated list of software.
Items
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12
12
Parts Description 12
1 Charge indicator
2 Battery charging terminals
3 Battery compartment
4 Locking expansion slot
5 DC connector OUT
6 DC connector IN
7 Locking expansion hook
8DC cord
Specifications 12
Charge time: Approximately 4 hours*
Charge temperature: 32°F to 104°F/0°C to 40°C (recommendable: 41°F to 95°F/5°C to 35°C)
Operating humidity: 10% to 90% (No condensation)
* Varies depending on operating environment and the condition of the battery.
Battery Charger (Optional:PA-BC-003) 12
23
1
4
7
56
5
8
Battery Charger (Optional:PA-BC-003)
145
12
How to Charge Batteries 12
The AC adapter (PA-AD-600A), which is sold separately, is required for charging.
To charge the rechargeable Li-ion battery, use the charger together with the AC adapter (PA-AD-600A).
The charger (PA-BC-003) cannot recharge the battery alone.
aConnect the AC adapter to the charger’s DC connector IN, and then connect the AC power cord to the
AC adapter.
Note
Insert the AC adapter through the opening in the battery charger as shown in the illustration. Install the AC
adapter so the battery charger does not press on it.
bConnect the AC power cord to a nearby AC power outlet.
cAlign the charging terminals of the charger and the battery, and then insert the battery.
The indicator lights in orange when the battery is charging.
dThe charge indicator will turn off when charging is complete.
You can then remove the battery.
Battery Charger (Optional:PA-BC-003)
146
12
Wall Mounting 12
The units can be wall-mounted with two screws per unit. Install the screws vertically with the spacing shown
below. Ensure the screws are correctly secured with wall anchors or studs. The cavity must face upward (as
shown) to hold the battery in place.
Use the Insert Nuts 12
Insert nuts are provided on the base of the battery charger. Using these insert nuts, screws may be fastened
to a board.
When fastening with screws, use the following types of screws.
M2.6 Pitch 0.45 Screws
Screws that are 0.14 in. (3.5 mm) to 0.28 in. (7 mm) longer than the thickness of the board
Note
• When attaching to a vertical board, the method of installation is the same as wall mounting (See Wall
Mounting on page 146).
• Be sure not to pinch the cables between the base of the battery charger and the board.
1: Dia. 0.12 in. - 0.18 in. (3 - 4.5 mm)
2: Dia. 0.33 in. (8.5 mm) or less
3: 0.48 in. (12.2 mm) or more
4: 1.75 in. - 1.87 in. (44.5 - 47.5 mm)
A: Wall material
B: Wall-mount slots
C: Screw
3
1
2
4
A
C
B
Battery Charger (Optional:PA-BC-003)
147
12
1 1.09 in. (27.7 mm)
2 1.5 in. (38 mm)
3 3.74 in. (95 mm)
2
1
3
2
Battery Charger (Optional:PA-BC-003)
148
12
Connect Multiple Battery Chargers 12
Up to four battery chargers can be connected in-line together.
aInsert the locking expansion hook on one Li-ion battery charger into the slot in another Li-ion battery
charger until it locks into place.
Then, connect the AC adapter to the first battery charger.
bConnect one end of the included DC cord to the DC connector OUT of the first battery charger and
connect the other end of the DC cord to the DC connector IN of the second battery charger.
Note
• Connect the AC adapter and DC cord through the opening in the battery charger as shown in the
illustration.
Install the AC adapter and DC cord so the battery charger does not press on them.
• When connecting battery chargers, it is recommended to use self-tapping screws (M2.6 x 0.24 in. (6 mm))
(not included) to firmly secure the battery chargers to one another.
Battery Charger (Optional:PA-BC-003)
149
12
Disconnect the Battery Chargers 12
aDisconnect the DC cord and AC adapter from the battery chargers.
bPush the tab on the locking expansion hook to release the lock, and then disconnect the battery
chargers.
150
13
13
Patrs Description 13
1 Docking station terminals
2 Eject button
3 DC connector IN
4 USB port (Allows to print from a mobile device or a computer by connecting it to the docking station using
a USB cable.)
Specifications 13
Charge time: About 4 hours*
Charge temperature: 32°F to 95°F/0°C to 35°C (recommendable: 41°F to 95°F/5°C to 35°C)
Operating temperature:
AC adapter: 14°F to 104°F/-10°C to 40°C
Car adapter: 14°F to 122°F/-10°C to 50°C
Operating humidity: 10% to 90% (No condensation)
* Varies depending on operating environment and the condition of the battery.
Note
• The docking station can be used without a battery as a power supply or for printing.
• Do not turn on the printer and the docking station simultaneously.
• Sequential printing and the mass storage mode are not supported when the docking station is used to
print.
• It is recommended to change the setting of the printer driver to [After one page of data is received] in
[Other] tab when printing from the docking station.
Active Docking Station
(Optional:PA-CR-002) 13
Active Docking Station Docking Station Terminal
Attachment
Screws (2 each)
1
2
3
4
Active Docking Station (Optional:PA-CR-002)
151
13
How to Charge Batteries 13
The AC adapter (PA-AD-600A, sold separately) can be used for providing power from an AC power outlet to
the docking station and charging the battery if installed.
The Active Docking Station (PA-CR-002) cannot recharge the battery alone.
aConnect the AC adapter to the docking station's DC connector IN, and then connect the AC power cord
to the AC adapter.
bConnect the AC power cord to a nearby AC power outlet.
cRemove the docking station terminal cover with a flathead screwdriver.
Install the docking station terminal attachment to the printer using the docking station terminal
attachment and screws included with the docking station.
Note
Install the docking station terminal attachment. Make sure the notched corner is aligned correctly.
dAlign the docking station terminals of the docking station and the printer, and then press the printer down
and onto the docking station until the latches lock it firmly in place.
The printer’s battery indicator lights in orange when charging.
Active Docking Station (Optional:PA-CR-002)
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13
eThe printer’s battery indicator will turn off when charging is complete.
Printer Removal 13
Push the eject button on the back of the docking station and lift the printer and remove it from the docking
station.
1 Eject button
Lock the Eject Button 13
The eject button can be locked by inserting a cotter pin (or similar) through the hole as illustrated below.
It is recommended to use a Low Carbon Steel Extended Prong Retaining Cotter Pin: Length: 1.97 in. (50 mm),
Pin Diameter: 0.08 in. (2 mm)
1
2
1
Active Docking Station (Optional:PA-CR-002)
153
13
1 Diameter: 0.09 in. (2.3 mm)
2 Length: 1.62 in. (41.2 mm)
Note
Contact Brother for the cotter pin.
Wall Mounting 13
The docking station can be wall mounted. Affix it to the wall using four screws, as shown in the illustration.
Make sure you install the docking station in the correct direction so that the printer will not fall.
Use screws with the following dimensions: Length: 0.98 in. (25 mm) or more, Diameter: 0.39 in. (9.8 mm) or
less
1 Hight: 1.18 in. (30 mm)
2 Width: 1.5 in.(38.1 mm)
2
21
2
2
1
Active Docking Station (Optional:PA-CR-002)
154
13
Install the Mounting Arm 13
Optional mounting arms corresponding to the RAM-202U mount are offered for use with the docking station
which allow a more versatile method of positioning the printer.
aSecure one of the mounting flanges from the movable arm to the bottom of the docking station, with the
four (4) #10 - 32 or #10 - 24 screws supplied with the Mounting Arm.
bSecure the other mounting flange on the movable arm to the desired mounting surface. You can use the
#10 - 24 x 3/4 in. (19.05 mm) screws and associated hardware supplied in the Mounting Arm Kit, or use
other hardware suitable for the mounting conditions.
1 Use a screw to secure to the docking station
2 Docking station
3 Tightening Clamp
4 Use a screw to secure to mounting surface
1
2
3
4
155
14
14
Overview 14
This chapter explains how to resolve typical problems you may encounter when using the printer. If you have
any problems with the printer, first make sure you have performed the following tasks correctly:
Install the battery (see Install the Battery on page 20).
Connect the AC adapter (see How to Recharge the Battery with the AC Adapter (Optional) on page 23).
Connect the car adapter (see How to Recharge the Battery with the Car Adapter (Optional) on page 24).
Remove all protective packaging from the printer.
Install and select the correct printer driver (see Install the Printer Driver and Software (When Using a
Computer) on page 33).
Connect the printer to a Windows computer or mobile device (see Connect the Printer to a Computer or
Mobile Device on page 34).
Close the roll compartment cover completely.
Insert the roll correctly (see Insert the Roll on page 26).
If you still have problems, read the troubleshooting tips in this chapter. If, after reading this chapter, you are
unable to resolve your problem, visit the Brother Solutions Center at support.brother.com.
Printing Problems 14
Troubleshooting 14
Problem Solution
The printer does not print, or there is
a printing error.
Is the cable loose (when you are using a USB cable)?
Check that the cable is connected securely.
Is the roll installed correctly?
If not, remove the roll and reinstall it.
(See Insert the Roll on page 26.)
Is there enough roll remaining?
If not, install a new roll.
Is the roll compartment cover open?
Check that the roll compartment cover is closed.
Has a print error or transmission error occurred?
Turn off the printer and on again. If the problem still occurs, contact Brother
Customer Service at 1-800-255-0415.
Troubleshooting
156
14
The printer does not feed paper. Is there dirt or lint on the roller preventing it from rolling freely?
Clean the roller. (See Roller Maintenance on page 141.)
Check that the ejection path of the paper is not blocked.
Check that the roll is set correctly by removing the roll and installing it again.
(See Insert the Roll on page 26.)
Ensure that the roll compartment cover is closed correctly.
The printer feeds paper
continuously.
Open the roll compartment cover.
Press the (Power) button or (Back) button to cancel the print job.
Turn off the printer.
The printer does not pause between
labels.
Check that you entered the media information correctly. You can set the
media information using [Paper Size Setup] in the Printer Setting Tool.
Check that the sensor is not dirty. If the sensor is dirty, wipe it with a dry
cotton swab.
1 Media sensor
Check that there are no items blocking the sensor.
Problem Solution
1
1
Troubleshooting
157
14
Printed Image Problems 14
When printing via the USB cable, the
printer repeatedly pauses and then
continues printing.
Is the printer set for sequential printing?
If so, set print mode to buffered printing.
For Windows 10 / Windows Server 2016 (RJ-4250WB):
Open printer properties from [Control Panel] - [Hardware and Sound] -
[Devices and Printers], right-click the printer you want, and select [Printing
preferences].
Click the [Other] tab and select the option [After one page of data is
received].
For Windows 7 / Windows 8 / Windows 8.1 / Windows Server 2008 R2
(RJ-4250WB) / Windows Server 2012 (RJ-4250WB) / Windows Server 2012
R2 (RJ-4250WB):
Open printer properties from [Devices and Printers], right-click the printer you
want, and select [Printing preferences]. Click the [Other] tab and select the
option [After one page of data is received].
For Windows Server 2008 (RJ-4250WB):
Open Printer Properties from [Control Panel] - [Hardware and Sound] -
[Printers], click the printer you want, and select [Select printing preferences].
Click the [Other] tab and select the option [After one page of data is
received].
An error occurs when the roll cannot
be fed to the beginning of the
printing.
If a feed error occurs, use the Paper Size Setup of the Printer Setting Tool to
assign the correct paper settings to the printer or click [Select Media] to
check whether correct media is set in the printer when RD roll is used.
Problem Solution
Printed paper contains streaks or
poor quality characters, or paper is
not fed correctly.
Is the print head or roller dirty?
Although the print head generally remains clean under normal use, lint or dirt
from the roller may become stuck on the printer head. If this occurs, clean the
roller (see Roller Maintenance on page 141).
The print quality is poor. Is there dust or dirt on the print head or roller preventing it from turning
freely?
Clean the print head or roller (see Print Head Maintenance on page 140 and
Roller Maintenance on page 141).
Adjust the printing density. The print density can be specified in the Printer
Setting Tool.
Problem Solution
Troubleshooting
158
14
Printer Problems 14
Printed barcodes cannot be read. Print labels so that barcodes are aligned with the print head as shown
below.
1 Print head
2Barcode
3 Printing orientation
Try using another barcode reader.
Set [Print Speed] to a slower option. The print speed can be specified in the
Printer Setting Tool. (See Device Settings on page 68.)
Adjust [Print Density]. The print density can be specified in the Printer
Setting Tool. (See Device Settings on page 68.)
This printer is not designed exclusively for creating barcode labels. Always
check that barcode labels can be read by the barcode reader.
Problem Solution
The LED indicator or the LCD is not
lit.
Is the battery inserted correctly?
Check that the battery is inserted correctly. If it is, check that the battery has
sufficient charge remaining.
Is the adapter cord connected properly?
Check that the cord is connected correctly.
If the LED indicator or the LCD still does not light up, contact Brother
Customer Service at 1-800-255-0415.
A data transmission error appears on
your computer.
Is the correct port selected?
Check that the correct port is selected.
Is the printer in cooling mode?
The message [Cooling] is displayed on the LCD.
Wait until the message disappears and then try printing again.
Are there any unfinished print jobs?
If you try to print while other users are printing large amounts of data, the
printer is unable to accept your print job until the current print jobs are
completed. If this occurs, send the print job again after the other jobs are
completed.
Problem Solution
1
2
3
Troubleshooting
159
14
I want to reset the printer/delete the
data transferred from the computer.
To reset the printer, perform the following procedure:
1 Press the (Power) button to turn off the printer.
2 Press and hold the (Feed) / OK button and the (Power) button for
about five seconds.
3 While pressing the (Power) button, press the (Feed) / OK button six
times.
4 Release the (Power) button.
All the transferred data from the computer will be deleted and the printer
settings will be reset to the factory settings.
I want to cancel the current print job. Make sure that the printer is On, and then press the (Power) button or
(Back) button.
Print head, motor, or battery is too
hot.
The thermal head, motor, or battery is too hot.
Head:
If the thermal head becomes too hot, it may produce imaging on the paper
in areas not intended to be printed. This condition is normal when printing
documents with a lot of “black” content.
The printer will stop and resume printing after the print head has cooled
down.
To avoid or delay this condition, print using a lighter density setting, reduce
the amount of black space being printed (for example, remove background
shading and colors in graphs and presentation documents), and make sure
that the printer has adequate ventilation and is not located in an enclosed
space.
Motor or battery:
Do not use the printer continuously. If the printer is used continuously, the
motor or battery will become too hot. In this case, the printer will stop and
resume printing after the motor or battery has cooled down.
Note
This condition may occur more often when the printer is used at high altitude
(more than about 10,000 feet) due to a lower air density available to cool the
printer.
Transferring the program failed. The system will recover if the program is transferred again. To resolve the
issue, contact your Brother dealer or Brother customer service for assistance.
Problem Solution
Troubleshooting
160
14
Network Setup Problems 14
Problem Solution
You are using security software Confirm your settings in the installer dialog box.
Allow access when the security software alert message appears during the
printer installation.
Your security settings
(SSID/Network Key) are
incorrect
Make sure the network security settings are correct:
See the instructions supplied with your Wi-Fi access point/router for information
on how to find the security settings.
The default SSID (Network Name) may be your Wi-Fi access point/router's
manufacturer name or model number.
Contact the manufacturer of your Wi-Fi access point/router or ask your Internet
provider or network administrator.
The printer cannot connect to the
mobile device using Wi-Fi or
Bluetooth.
Move the printer within about 3.3 feet (one meter) of the mobile device when
you configure the Wi-Fi network settings.
Move the printer to an obstruction-free area.
If a wireless computer, Bluetooth-equipped device, microwave oven, digital
cordless phone, or other device is near the printer or the Wi-Fi access
point/router, move the device away from the printer or Wi-Fi access point/router.
The printer cannot print using Wi-
Fi or Bluetooth.
You are using MAC Address
filtering
You can confirm the MAC address by printing out the printer information. Press
and hold the (Feed) / OK button to print the printer information.
Set the Wi-Fi access point/router so that the MAC address of the printer is
allowed for connections. For more information, see the instructions supplied
with your Wi-Fi access point/router.
Your Wi-Fi access point/router is
in stealth mode (not broadcasting
the SSID)
Enter the correct SSID name during the installation or when using
[Communication Settings] in the Printer Setting Tool.
Check the SSID name in the instructions supplied with your Wi-Fi access
point/router and set up your wireless network again.
The printer is not connected
correctly to the network.
Check the WLAN icon on the LCD.
, , : The printer is already connected some wireless network. Check
the wireless network information and confirm to connect your Wi-
Fi access point/router correctly.
: The printer is searching for the network. Make sure the Wi-Fi
access point/router is available and wait a while. Then the printer
is still not connected, set up the printer's Wi-Fi connection again.
No icon : The wireless network feature on your printer is off. Make sure that
the printer is in the mode you want to connect to.
I have checked and tried all of the
above, but still cannot complete
the wireless configuration.
Turn off the printer and on again. Then try and configure the Wi-Fi settings again.
Troubleshooting
161
14
Cannot Print over the Network
Printer Is Not Found on the Network Even after Successful Installation 14
Security Software Problems 14
Problem Solution
You are using security software See Security Software Problems on page 161.
The printer is not assigned with
an available IP address
Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer and the
printer are correct and located on the same network.
For more information on how to verify the IP address and the Subnet Mask,
contact your network administrator.
Confirm your IP address, Subnet Mask and other network settings in
[Communication Settings] in the Printer Setting Tool.
See Change the Printer Settings on page 46.
Your previous printing job failed If the failed printing job is still in your computer's print queue, delete it.
Example (Windows 7): Click [Start], [Devices and Printers] and select the
printer from [Printers and Faxes]. Double-click the printer's icon, and then
select [Cancel All Documents] in the [Printer] menu.
The printer is not connected
correctly to the network
Check the WLAN icon on the LCD.
, , : The printer is already connected some wireless network. Check
the wireless network information and confirm to connect your Wi-
Fi access point/router correctly.
: The printer is searching for the network. Make sure the Wi-Fi
access point/router is available and wait a while. Then the printer
is still not connected, set up the printer's Wi-Fi connection again.
No icon : The wireless network feature on your printer is off. Make sure that
the printer is in the mode you want to connect to.
I have checked and tried all the
above, but my printer does not
print.
Uninstall the printer driver and the software, and then reinstall them.
Problem Solution
You did not choose to allow
access when the security alert
dialog box appeared during
either the standard installation,
BRAdmin Light installation, or
when printing
If you did not choose to accept the security alert dialog box, the firewall function of
your security software may be rejecting access. Some security software might
block access without showing a security alert dialog box. To allow access, see the
instructions of your security software or contact the manufacturer.
Incorrect port numbers are being
used for the Brother network
features
The following port numbers are used for Brother network features:
BRAdmin Light i Port number 161 / Protocol UDP
For more information about how to open the port, see the instructions for the
security software or contact the manufacturer.
Troubleshooting
162
14
Check the Operation of Network Devices 14
Problems with Battery Charger (Optional) 14
If you experience any problems that you cannot resolve, please contact the reseller where the product was
purchased.
Problem Solution
The printer and Wi-Fi access
point/router are not turned on
Make sure you have confirmed all instructions in Overview on page 155.
I do not know my printer's
network settings, such as the IP
address
Check [Communication Settings] in the Printer Setting Tool.
See Change the Printer Settings on page 46.
The printer is not connected
correctly to the network.
Check the WLAN icon on the LCD.
, , : The printer is already connected some wireless network. Check
the wireless network information and confirm to connect your Wi-
Fi access point/router correctly.
: The printer is searching for the network. Make sure the Wi-Fi
access point/router is available and wait a while. Then the printer
is still not connected, set up the printer's Wi-Fi connection again.
No icon : The wireless network feature on your printer is off. Make sure that
the printer is in the mode you want to connect to.
Problem Solution
The charge indicator turned off, but the battery
has not fully charged.
Charging stopped because the battery became too hot or too cold.
Please wait and try charging the battery later.
The charge indicator flashes orange. An error occurred during charging.
Wipe the charging terminals of the charger and the battery with
a dry cloth.
Replace the battery with a new one.
Wait and try charging the battery later.
Troubleshooting
163
14
Problems with Active Docking Station (Optional) 14
If you experience any problems that you cannot resolve, please contact the reseller where the product was
purchased.
Error Messages from the Printer 14
Problem Solution
The charge indicator turned off, but the battery
has not fully charged.
Charging stopped because the battery became too hot or too cold.
Please wait and try charging the battery later.
The charge indicator flashes red. An error occurred during charging.
Wipe the docking station terminals of the docking station and
the battery with a dry cloth.
Replace the battery with a new one.
Wait and try charging the battery later.
The printer does not turn on when placed it on the
docking station.
Set the printer on the docking station correctly.
Check the AC adapter is correctly connected.
Reconnect the AC adapter.
The printer does not print via a USB cable. Set the printer on the docking station correctly.
Connect a USB cable correctly.
If USB cables are connected to the printer and the docking
station simultaneously, disconnect the one connected to the
printer, turn off the printer and turn on again.
(RJ-4250WB only) Select the correct driver in the Devices and
Printers. If the docking station is connected, your operating
system will also display a copy of the printer driver icon (for
example: Brother RJ-4250WB (Copy 1)) in the Devices and
Printers. Make sure it is not selected.
Error Message Cause/Remedy
No Template Selected There is no template with the specified number.
Specify the correct number.
When printing a template, an error is indicated if the specified template does
not exist.
The template was not transferred. Register the template with the specified
number to the printer.
Invalid Database Record An error will occur when printing a template which specifies an incorrect key
code, or a non-existent key code in a linked database.
Troubleshooting
164
14
Media Error! Check Loading Is the correct roll installed?
Check that the correct media, for example, type (die-cut label or continuous
length tape) and die-cut label size, is installed.
Is the roll installed correctly?
If not, remove the roll, and then reinstall it. For details, see Insert the Roll
on page 26.
Is enough of the roll remaining?
If not, install a new roll.
Cover Open Close Cover Is the roll compartment cover open?
Check that the roll compartment cover is closed.
Communication Error Transfer of the data failed. When sending a template as a .blf file, an error
is indicated if the model name in the file is different.
Has the wireless LAN or Bluetooth connection been interrupted?
Turn off the printer and on again.
WPS did not connect Try to
connect again
The Wi-Fi access point/router could not be found.
Mass Storage Operation
Error!
Is the printer in mass storage mode?
The printer's file system may be corrupted, or a file's name or contents were
changed while the file was being transferred or processed. Turn off the
printer and then on again.
Do not access files on the printer during mass storage processing to avoid
further problems.
Recharge Battery! Does the rechargeable battery have a low charge?
Use the AC adapter and AC power cord to connect the printer to an AC power
outlet, or use the car adapter to connect the printer to a DC power outlet to
charge the battery.
System Error!
XX
If the error message is displayed, contact Brother customer service.
Memory Full! Print jobs exceeding 118.1 in. (3 m) and incompatible files cannot be
printed.
Make sure the data you transfer does not exceed the capacity of the user
storage area.
ChargingError Cannot Charge Is battery charging incomplete despite continuous charging?
Confirm that the battery is correctly installed. If charging still fails to complete,
the battery may be deteriorated. Replace the battery with a new one.
Error Message Cause/Remedy
