Candy CSW4 364D/2-S User Manual

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Thank-you for choosing a Candy washing

machine. We are confident it will loyally

assist you in safely washing your clothes,

even delicates, day after day.

You can register your product at

www.registercandy.com to gain faster

access to supplementary services solely

reserved to our most loyal customers.

Carefully read this manual for correct and

safe appliance use and for helpful tips on

efficient maintenance.

Only use the washing machine

after carefully reading these instructions.

We recommend you always keep this

manual on hand and in good condition for

any future owners.

Please check that the appliance is

delivered with this instruction manual,

warranty certificate, service centre address

and energy efficiency label. Also check that

plugs, drain hose support hook and liquid

detergent or bleach tray (only on some

models) are included. We recommend you

keep all these components.

Each product is identified by a unique 16-

character code, also called the “serial

number”, printed on the sticker. This can be

found inside the door opening. This code is

a unique code for your product that you will

need to register the product warranty, or if

you need to contact the Customer Service

Centre.

This appliance is marked according to

the European directive 2012/19/EU

on Waste Electrical and Electronic

Equipment (WEEE).

WEEE contains both polluting substances (which

can cause negative consequences for the

environment) and basic components (which can

be re-used). It is important to have WEEE

subjected to specific treatments, in order to

remove and dispose properly all pollutants, and

recover and recycle all materials. Individuals can

play an important role in ensuring that WEEE

does not become an environmental issue; it is

essential to follow some basic rules:

! WEEE should not be treated as household

waste;

! WEEE should be handed over to the relevant

collection points managed by the municipality or

by registered companies. In many countries, for

large WEEE, home collection could be present.

In many countries, when you buy a new

appliance, the old one may be returned to the

retailer who has to collect it free of charge on a

one-to-one basis, as long as the equipment is of

equivalent type and has the same functions as

the supplied equipment.

1. GENERAL SAFETY RULES

2. INSTALLATION

3. PRACTICAL TIPS

4. MAINTENANCE AND CLEANING

5. QUICK USER GUIDE

6. CONTROLS AND PROGRAMS

7. DRYING CYCLE

8.

AUTOMATIC WASHING/DRYING CYCLE

9.

THROUBLESHOOTING AND WARRANTY

Environmental conditions

Contents

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1. GENERAL SAFETY

RULES

! This appliances is intended to

be used in household and

similar applications such as:

- Staff kitchen areas in shops, offices

and other working environments;

- Farm houses;

- By clients in hotels, motels and

other residential type environments;

- Bed and breakfast type environments.

A different use of this appliance

from household environment

or from typical housekeeping

functions, as commercial use by

expert or trained users, is excluded

even in the above applications. If

the appliance is used in a manner

inconsistent with this it may reduce

the life of the appliance and may

void the manufacturer’s warranty.

Any damage to the appliance or

other damage or loss arising

through use that is not consistent

with domestic or household use

(even if located in a domestic or

household environment) shall not

be accepted by the manufacturer to

the fullest extent permitted by law.

! This appliance can be used by

children aged from 8 years and

above and persons with reduced

physical, sensory or mental

capabilities or lack of experience

and knowledge if they have been

given supervision or instruction

concerning use of the appliance

in a safe way and understand the

hazards involved.

Children shall not play with the

appliance. Cleaning and user

maintenance shall not be made

by children without supervision.

! Children should be supervised

to ensure that they do not play

with the appliance.

! Children of less than 3 years

should be kept away unless

continuously supervised.

! If the supply cord is damaged, it

must be replaced by the

manufacturer, its service agent

or similarly qualified persons in

order to avoid a hazard.

! Only use the hose-sets

supplied with the appliance for

the water supply connection

(do not reuse old hose-sets).

! Water pressure must be between

0.05 MPa and 0.8 MPa.

! Make sure carpets or rugs do

not obstruct the base or any of

the ventilation openings.

! The OFF condition is reached

by

placing the reference mark on

the programmes control/knob in

the vertical position. Any other

different position of such control

sets the machine in ON condition

(only for models with programmes

knob).

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! The final part of a washer dryer

cycle occurs without heat (cool

down cycle) to ensure that the

items are left at a temperature

that ensures that the items will

not be damaged.

! After installation, the appliance

must be positioned so that the

plug is accessible.

! The appliance must not be

installed behind a lockable

door, a sliding door or a door

with a hinge on the opposite

side to that of the washer

dryer, in such way that a full

opening of the washer dryer

door is restricted.

! The maximum load capacity of

dry clothes depends on the

model used (see control panel).

! The appliance is not to be used

if industrial chemicals have

been used for cleaning.

! Do not dry unwashed items in

the washer dryer.

! Items that have been soiled with

substances such as cooking oil,

acetone, alcohol, petrol, kerosene,

spot removers, turpentine, waxes

and wax removers should be

washed in hot water with an extra

amount of detergent before being

dried in the washer dryer.

! Items such as foam rubber

(latex foam), shower caps,

waterproof textiles, rubber

backed articles and clothes or

pillows fitted with foam rubber

pads should not be dried in the

washer dryer.

! Fabric softeners, or similar

products, should be used as

specified by the fabric softener

instructions.

! Oil-affected items can ignite

spontaneously, especially when

exposed to heat sources such

as a washer dryer. The items

become warm, causing an

oxidation reaction in the oil,

Oxidation creates heat. If the

heat cannot escape, items can

become hot enough to catch

fire. Piling, stacking or storing

oil-effected items can prevent

heat from escaping and so

create a fire hazard.

! If it is unavoidable that fabrics

contain vegetable or cooking

oil or have been contaminated

WARNING:

never stop a washer dryer before

the end of the drying cycle

unless all items are quickly

removed and spread out so that

the heat is dissipated.

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by hair care products be

placed in a washer dryer they

should first be washed in hot

water with extra detergent -

this will reduce, but not

eliminate, the hazard.

! Remove all objects from

pockets such as lighters and

matches.

! To consult the product technical

specification please refer to the

manufacturer website.

! Before cleaning or maintaining

the washing machine, unplug

the appliance and turn off the

water tap.

! Make sure the electrical system

is

earthed

. Otherwise, seek

qualified professional assistance.

! Please do not use converters,

multiple sockets or extension

cords.

! Make sure there is no water in

the drum before opening the

door.

! Do not pull on the power cord

or appliance to unplug the

machine.

! Do not expose the washing

machine to rain, direct sunlight

or other weather elements.

Protect from possible freezing.

! When moving, do not lift the

washing machine by the knobs

or detergent drawer; during

transport, never rest the door on

the trolley. We recommend two

people lift the washing machine.

! In the event of fault and/or

malfunction, turn off the

washing machine, close the

water tap and do not tamper

with the appliance.

Immediately contact the

Customer Service Centre and

only use original spare parts.

Failure to observe these

instruction may jeopardise

appliance safety.

By placing the

mark on this

product, we are confirming

compliance to all relevant

European safety, health and

environmental requirements which

are applicable in legislation for

this product.

Safety instructions

WARNING:

water may reach very high

temperatures during the

wash cycle.

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2. INSTALLATION

! Release the power chord and

drain hose from the securing

clip at the rear of the machine.

! Remove the 2 or 4 transportation

screws (A) on the back and

remove the 2 or 4 flat washers,

rubber bungs and plastic spacer

tubes (B) as illustrated in figure 1.

! If the washing machine is built-in,

unscrew the 3 or 4 transportation

screws (A) and remove the 3 or

4 flat washers, rubber bungs and

plastic spacer tubes (B).

!

During the removal of the screws

occasionally spacer tubes fall

inside the product, these can be

remove by tilting the product forward

and recovering them from the floor

or inside the base of the machine.

! Cover the open transportation

screw holes with the 2 or 4

plastic caps included in the

instruction bag.

! Place the corrugated plastic

sheet, found on top of the

appliance during the unpacking

process, into the base of the

appliance as shown in figure 2

(according to the model,

consider version A, B or C).

A

B

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2

1

3

1

2

A

C

B

2

WARNING:

keep packaging materials

away from children.

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! Connect the water hose to the water

supply tap (fig. 3) only using the hose

supplied with the appliance (do not

reuse old hose-sets).

! Some models may include one or more of

the following features:

! HOT&COLD (fig. 4):

water mains connection settings with hot

and cold water for higher energy savings.

Connect the grey tube to the cold water

tap and the red one to the hot water

tap. The machine can be connected to

the cold water tap only: in this case, some

programs may start a few minutes later.

! AQUASTOP (fig. 5):

a device located on the supply tube that

stops water flow if the tube deteriorates;

in this case, a red mark will appear in the

window “A” and the tube must be

replaced. To unscrew the nut, press the

one-way lock device "B".

! AQUAPROTECT – SUPPLY TUBE WITH

GUARD (fig. 6):

Should water leak from the primary

internal tube "A", the transparent

containment sheath "B" will contain water

to permit the washing cycle to complete.

At the end of the cycle, contact the

Customer Service Centre to replace the

supply tube.

! The washing machine should be installed

in its final position such that the water fill

hose is not kinked or trapped. The

corrugated drain hose should be inserted

into suitable drain pipe of between 50 cm

and 85 cm height above the floor using

the curved drain hose support. If an under

sink connection is used the drain hose

must be routed above the sink overfill

opening to prevent back siphoning. Care

must be taken to avoid kinking or trapping

the drain hose (fig. 7).

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4

B

A

5

B

A

6

min 50 cm

max 85 cm

+2,6 mt

max

max 100 cm

min 4 cm

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Hydraulic connections

Setting

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! Level the appliance using the feet as

illustrated in figure 8:

a. turn the nut clockwise to release the

screw;

b. rotate the foot to raise or lower it until it

touches to the floor;

c. lock the foot, screwing in the nut, until it

tightens against to the bottom of the

washing machine.

! Plug in the appliance.

A

B

C

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The detergent draw is split into 3

compartments as illustrated in figure 9:

! compartment "1": for prewash detergent;

! compartment “ ”: for special additives,

softeners, starch fragrances, etc.;

! compartment "2": for washing detergent.

A liquid detergent cup is also included IN

SOME MODELS (fig. 10). To use it, place it

in compartment "2". This way, liquid

detergent will only enter the drum at the

right time. The cup can also be used for

bleach when the “Rinse” program is

selected.

2

1

9

10

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WARNING:

contact the Customer Service Centre

should the power cord need

replacement.

Detergent drawer

WARNING:

only use liquid products; the washing

machine is set to automatically dose

additives at each cycle during the last

rinse.

WARNING:

some detergents are hard to remove.

In this case we recommend using the

specific container to be placed in the

drum (example in figure 11).

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3. PRACTICAL TIPS

WARNING: when sorting laundry, make

sure:

- have eliminated metallic objects such as

hair clips, pins, coins, from laundry;

- to have buttoned pillow cases, closed

zips, tied loose belts and long robe

ribbons;

- to have removed rollers, hooks or clips

from curtains;

- to have carefully read clothing washing

labels;

- to have removed any persistent stains

using specific detergents.

! When washing rugs, bedcovers or other

heavy clothing, we recommend you avoid

the spinning cycle.

! To wash wool, make sure the item can be

machine washed and marked by the

“Pure virgin wool” symbol with the “Does

not mat” or “Machine washable” label.

A guide environmentally friendly and

economic use of your appliance.

Maximise The Load Size

! Achieve the best use of energy, water,

detergent and time by using the

recommended maximum load size.

Save up to 50% energy by washing a full

load instead of 2 half loads.

Do you need to pre-wash?

! For heavily soiled laundry only!

SAVE detergent, time, water and

between 5 to 15% energy consumption

by NOT selecting Prewash for slight to

normally soiled laundry.

Is a hot wash required?

! Pretreat stains with stain remover or soak

dried in stains in water before washing to

reduce the necessity of a hot wash

programme.

Save up to 50% energy by using a 60°C

wash programme.

Before using a drying programme…

! SAVE energy and time by selecting a

high spin speed to reduce the water

content in laundry before using a drying

programme.

Following is a quick guide with tips and

recommendations on detergent use at the

various temperatures. In any case, always

read the instructions on the detergent for

correct use and doses.

Load tips

Helpful suggestions for the user

When washing heavily soiled whites,

we recommend using cotton

programs of 60°C or above and a

normal washing powder (heavy duty)

that contains bleaching agents that at

medium/high temperatures provide

excellent results.

For washes between 40°C and 60°C

the type of detergent used needs to be

appropriate for the type of fabric and

level of soiling.

Normal powders are suitable for “white”

or colour fast fabrics with high soiling,

while liquid detergents or “colour

protecting” powders are suitable for

coloured fabrics with light levels of

soiling.

For washing at temperatures below

40°C we recommend the use of liquid

detergents or detergents specifically

labeled as suitable for low temperature

washing.

For washing wool or silk, only use

detergents specifically formulated for

these fabrics.

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4. MAINTENANCE AND

CLEANING

To clean the washing machine exterior, use

a damp cloth, avoiding abrasives, alcohol

and/or solvents. To maintain a good wash

performance we recommend that the soap

drawer and pump filters are regularly

cleaned. A monthly service wash, using a

proprietary cleaner is also recommended.

! We recommend you clean the drawer to

avoid accumulating detergent and

additive residue.

! To do this, extract the drawer using slight

force, clean it with running water and

reinsert it in its housing.

! Ensure the siphon cap is correctly

refitted.

! The washing machine comes with a

special filter able to trap large residue,

such as buttons or coins, which could

clog the drain.

! Only available on certain models: pull out

the corrugated hose, remove the stopper

and drain the water into a container.

! Ensure all the water has been emptied

from the drum.

! Before unscrewing the filter, we

recommend you place an absorbent cloth

under it to keep the floor dry. A small

amount of water will come out of the filter

as you remove it - this is normal.

! Turn the filter counter-clockwise to the

limit stop.

! Remove and clean the filter; when

finished, replace it turning it clockwise.

The filter handle will be locked when it is

not possible to turn any further and the

handle is horizontal. Smearing a small

amount of liquid soap on the filter seal will

help refitting.

! Repeat the previous steps in reverse

order to reassemble all parts.

! Should the washing machine be stored in

an unheated room for a long period of

time, drain all water from tubes.

! Unplug the washing machine.

! Detach the tube from the drainage

system and clip on the rear of the

machine and lower it, fully draining water

into a bowl.

! Secure the drain tube with the drainage

system and clip on the rear of the

machine when finished.

! Keep the door glass and gasket clean.

Drawer cleaning

Filter cleaning

Suggestions for moves or

prolonged disuse

The manufacturers warranty only

covers faults within the product of a

mechanical or electrical nature.

Faults caused by handling,

installation or miss use are not

covered and may incur a charge for

any repair visit to resolve.

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5. QUICK USER GUIDE

This washing machine automatically adjusts

the level of the water to the type and

quantity of washing. This system gives a

reduction in energy consumption and a

saving in washing times.

! Turn on the washing machine and select

the required program.

! Adjust the washing temperature if

necessary and press the required "option"

buttons.

! Press the START/PAUSE button to start

washing.

! At the end of the programme, the

message "End" will appear on the display

or, on some models, all wash stage

indicator lights will turn on.

! Turn off the washing machine.

For any type of wash, see the program

table and follow the operating sequence

as indicated.

Water pressure:

min 0.05 Mpa / max 0.8 Mpa

(0.05 MPa dispenses approximately 1 litre

of water in 10 seconds)

Spin r.p.m.: See rating plate.

Power input / Power current fuse amp /

Supply voltage: See rating plate.

6. CONTROLS AND

PROGRAMS

A

DC E F G B

H

L

Q

I MNO P

A

Programme selector with OFF

position

B

START/PAUSE button

C

DELAY START button

D

DRYING SELECTION button

E

RAPID / STAIN LEVEL button

F

TEMPERATURE SELECTION

button

G

SPIN SPEED button

F+G

KEY LOCK

H

Digital display

I

DRYING SELECTION indicator

lights

L

DOOR LOCKED indicator light

M

KG DETECTOR indicator light

N

KEY LOCK indicator light

O

TEMPERATURE SELECTION

indicator lights

P

SPIN SPEED indicator lights

Q

SMART TOUCH area

Program selection

DRYING

If you would like the drying cycle to

begin automatically after washing,

select the programme required using

the DRYING SELECTION button.

Or you can finish the wash and then

select the drying programme and

load size.

Wait until the DOOR LOCKED light has

gone out before opening the door.

Technical data

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! Press the START/PAUSE button to start

the selected cycle.

! Once a programme is selected the

programme selector remains stationary on

the selected programme till cycle ends.

! "End" will appear in the display at the

end of the program and the DOOR

LOCKED light will go off, it is now

possible to open the door.

! Switch off the washing machine by

turning the selector to OFF.

! Press to start the selected cycle.

ADD OR REMOVE ITEMS AFTER THE

PROGRAMMES HAS STARTED (PAUSE)

! Press and hold the START/PAUSE

button for about 2 seconds (some

indicator light and the time remaining

indicator will flash, showing that the

machine has been paused).

! Wait until the DOOR LOCKED light has

gone out before opening the door.

! After you have added or removed items,

close the door and press the

START/PAUSE button (the programme

will start from where it left off).

CANCELLING THE PROGRAMME

! To cancel the programme, set the

selector to the OFF position.

! Wait 2 minutes until the safety device

unlocks the door.

! This button allows you to pre-programme

the wash cycle to delay the start of the

cycle for up to 24 hours.

! To delay the start use the following

procedure:

- Select the required programme.

PROGRAMME selector with OFF

position

When the programme selector is turned

the display lights up to show the settings

for the programme selected.

For energy saving, at the end of the

cycle or with an inactivity period, the

display level contrast will decrease.

N.B.: To switch the machine off, turn

the programme selector to the OFF

position.

The programme selector must be

returned to the OFF position at the end

of each cycle or when starting a

subsequent wash cycle prior to the next

programme being selected and started.

START/PAUSE button

Close the door BEFORE selecting the

button START/PAUSE.

When the START/PAUSE button has

been pressed, the appliance can take

few seconds before it starts working.

Before you open the door, please

check water level is below the door

opening to avoid flooding.

DELAY START button

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- Press the delay start button once to

activate it (h00 appears on the display)

and then press it again to set a 1 hour

delay (h01 appears on the display). The

pre-set delay increases by 1 hour each

time the button is pressed, until h24

appears on the display, at which point

pressing the button again will reset the

delay start to zero.

- Confirm by pressing the START/PAUSE

button. The delay countdown will begin

and when it has finished the programme

will start automatically.

! It is possible to cancel the delay start by

turning the programme selector to OFF.

If there is any break in the power supply

while the machine is operating, a special

memory stores the selected programme

and, when the power is restored, it

continues where it left OFF.

! For automatic washing/drying cycle:

after the selection of washing programme

according to laundry type, select a degree

of dryness by pressing this button. At the

end of the washing programme, the

selected drying cycle will start

automatically.

If a washing programme is not

compatible with automatic drying

selected, this function will not be

activated.

! If you want delete the selection before

the programme starts, please press

repeatedly the button until the lights go off

or reposition the programme selector to

the OFF position.

! Drying only cycle:

select via the knob the desired drying

programme in conjunction with your

fabrics, by pressing this button it is

possible to select a degree of dryness

that is different to the default one (except

for the wool drying programme).

! To cancel the cycle during the drying

phase, please press the button for about

3 seconds.

! "End" will appear in the display at the

end of the program and the DOOR

LOCKED light will go off, it is now

possible to open the door.

The option buttons should be

selected before pressing the

START/PAUSE button. If an option is

selected that is not compatible with

the selected programme then the

option indicator light first flashes and

then goes off.

DRYING SELECTION button

If you exceed the maximum dryable

load of laundry indicated in the

programme table, the laundry may not

be dried satisfactory.

WARNING:

After cancelling the drying

programme, the cool down phase will

begin and please wait for about 10/20

minutes before opening the door.

It is also possible to cancel the drying

cycle by turning the programme

selector to the OFF position. It is

necessary to wait for the cooling

phase’s end (10/20 minutes) and the

DOOR LOCKED light to go off before

opening the door.

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This button allows you to choose between

two different options, depending on the

selected programme.

- RAPID

The button becomes active when

you select the RAPID (14/30/44 Min.)

programme on the knob and allows you to

select one of three durations indicated.

- STAIN LEVEL button

! Once the programme has been selected

the wash time set for that programme will

be automatically shown.

! This option allows you to choose between

3 levels of wash intensity modifying the

length of the programme, depending on

how much the fabrics are soiled (can only

be used on some programmes as shown

in the table of programmes).

! This button allows you to change the

temperature of the wash cycles.

! It is not possible to raise the temperature

over the maximum allowed for the

programme, in order to protect the

fabrics.

! If you want carry out a cold wash all the

indicators must be off.

! By pressing this button, it is possible to

reduce the maximum speed, and if you

wish, the spin cycle can be cancelled.

! If the label does not indicate specific

information, it is possible to use the

maximum spin expected in the program.

! To reactivate the spin cycle press the

button until you reach the spin speed you

would like to set.

! It is possible to modify the spin speed

without pausing the machine.

! Pressing simultaneously the buttons

TEMPERATURE SELECTION and SPIN

SPEED for about 3 seconds, the

machine allows you to lock the keys. In

this way, you can avoid making

accidental or unwanted changes if a

button on the display is pressed

accidently during a cycle.

! The key lock can be simply cancelled by

pressing the two buttons simultaneously

again or turning off the appliance.

RAPID / STAIN LEVEL button

TEMPERATURE SELECTION

button

SPIN SPEED button

To prevent damage to the fabrics, it is

not possible to increase the speed

over the maximum allowed for the

programme.

An over dosing of detergent can

cause excessive foaming. If the

appliance detects the presence of

excessive foam, it may exclude the

spinning phase or extend the duration

of the program and increase water

consumption.

The machine is fitted with a special

electronic device, which prevents the

spin cycle should the load be

unbalanced. This reduces the noise

and vibration in the machine and so

prolongs the life of your machine.

KEY LOCK

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The display’s indicator system allows you to

be constantly informed about the status of

the machine.

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5

2 3 4 6 7

1)

DRYING SELECTION INDICATOR LIGHTS

The indicators display the degrees of

dryness that can be selected by the

relevant button:

EXTRA DRY

(suitable for towels, bathrobes and

bulky loads).

IRON DRY

(that leaves the laundry ready for

ironing).

CUPBOARD DRY

(for items that will be put away

without ironing).

2) CYCLE DURATION

! When a programme is selected the

display automatically shows the typical

cycle duration, which can vary,

depending on the options selected.

! During the initial filling phase of the cycle

the machine calculates the actual cycle

time needed based on the load size,

content and options selected. The real

time of the wash will then be displayed.

This time can recaulculate during the

wash depending on detergent levels and

load balancing.

3) DOOR LOCKED INDICATOR LIGHT

! The indicator light is illuminated when the

door is fully closed.

! When START/PAUSE is pressed on

the machine with the door closed, the

indicator will flash momentarily and then

illuminate.

! Wait until the DOOR LOCKED light has

gone out before opening the door.

4) Kg Detector INDICATOR LIGHT

(function active only on certain

programmes)

! During the first minutes of the cycle, the

"Kg Detector" indicator will remain on

while the intelligent sensor will weigh the

laundry and adjust the cycle time, water

and electricity consumption accordingly.

! Through every wash phase "Kg Detector"

allows to monitor information on the wash

load in the drum and in the first minutes of

the wash it:

- adjusts the amount of water required;

- determines the length of the wash cycle;

- controls rinsing according to the type of

fabric selected to be washed it;

Digital Display

Close the door BEFORE selecting the

START/PAUSE button.

If the door is not properly closed,

the light will continue to flash for

about 7 seconds, after which the

start command will be automatically

cancelled. In this case, close the

door in the proper way and press

the START/PAUSE button.

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- adjusts the rhythm of drum rotation for

the type of fabric being washed;

- recognises the presence of too much

soap suds, and if necessary, adjust the

amount of rinse water.

- adjusts the spin speed according to the

load, thus avoiding any imbalance.

5) KEY LOCK INDICATOR LIGHT

The indicator light show that the keys are

locked.

6) WASH TEMPERATURE INDICATOR

LIGHTS

This shows the washing temperature of the

selected programme that can be changed

(where allowed) by the relevant button.

If you want carry out a cold wash all the

indicators must be off.

7) SPIN SPEED INDICATOR LIGHTS

This shows the spin speed of the selected

programme, that can be reduced or omitted

by the relevant button.

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18

This appliance is equipped with Smart

Touch technology that allows you to

interact, via the App, with smartphones

based on Android operating system and

equipped with NFC (Near Field

Communication) function.

! Download on your smartphone the

Candy simply-Fi App.

FUNCTIONS

The main functions available using the App

are:

! Voice Assistant – A guide to help you

choose the ideal cycle with only three

voice inputs (clothes/fabrics, color, stain

level).

! Cycles – To download and launch new

washing programmes.

! Smart Care – Smart Check-up and Auto-

Clean cycles and a troubleshooting guide.

! My Statistics – Washing statistics and

tips for a more efficient use of your

machine.

HOW TO USE SMART TOUCH

FIRST TIME - Machine registration

! Enter the "Settings" menu of your

Android smartphone and activate the

NFC function inside the "Wireless &

Networks" menu.

! Turn the knob to the Smart Touch

position to enable the sensor on the

dashboard.

! Open the App, create the user profile and

register the appliance following the

instructions on the phone display or the

"Quick Guide" attached on the machine.

SMART TOUCH

The Candy simply-Fi App is available

for devices running both Android and

iOS, both for tablets and for

smartphones. However, you can

interact with the machine and take

advantage of the potential offered

by Smart Touch only with Android

smartphones equipped with NFC

technology, according to following

functional scheme:

Android smartphone

with NFC technology

Interaction with the

machine + contents

Android smartphone

without NFC technology

Contents only

Android Tablet

Contents only

Apple iPhone

Contents only

Apple iPad

Contents only

Get all the details of the Smart Touch

functions, browsing the App in DEMO

mode or go to:

www.candysmarttouch.com

Depending on the smartphone model

and its Android OS version, the

process of the NFC activation may be

different. Refer to the smartphone

manual for more details.

More information, F.A.Q. and the

video for an easy registration are

available on:

www.candysmarttouch.com/how-to

!

EN

19

NEXT TIME – Regular usage

! Every time you want to manage the

machine through the App, first you have

to enable the Smart Touch mode by

turning the knob to the Smart Touch

indicator.

! Make sure you have unlocked your phone

(from stand-by mode) and you have

activated the NFC function; then, follow

the steps mentioned earlier.

! If you want to start a washing cycle, load

the laundry, the detergent and close the

door.

! Select the desired function in the App

(e.g.: starting a programme, the Smart

Check-up cycle, update statistics, etc…).

! Follow the instructions on the phone

display, KEEPING IT ON the Smart

Touch logo on the machine dashboard,

when requested to do so by the App.

NOTES:

Place your smartphone so that the

NFC antenna on its back matches

the position of the Smart Touch logo

on the appliance (as illustred below).

If you do not know the position of

your NFC antenna, slightly move the

smartphone in a circular motion over

the Smart Touch logo until the App

confirms the connection. In order for

the data transfer to be successful, it is

essential TO KEEP THE SMARTPHONE

ON THE DASHBOARD DURING THESE

THE FEW SECONDS OF THE

PROCEDURE;

a message on the

device will inform about the correct

outcome of the operation and advise

you when it is possible to move the

smartphone away.

Thick cases or metallic stickers on

your smartphone could affect or

prevent the transmission of data

between machine and telephone. If

necessary, remove them.

The replacement of some components of

the smartphone (e.g. back cover, battery,

etc...) with non-original ones, could result

in the NFC antenna removal, preventing

the full use of the App.

The management and the control of the

machine via App is only possible "by

proximity": it is therefore not possible to

perform remote operations (e.g.:

from

another room

; outside of the house).

!

20

PROGRAMME

(MAX.) *

1)

2

1

(see control panel)

(MAX.)

2

1

Daily

59 Min.

4)

2

2,5

3

3,5

60°

14'

1

1,5

30°

Rapid 3) 4)

30'

2

2,5

30°

44'

3

3,5

40°

Whites +

Prewash

2)

4)

6

7

8

9

10

90°

Cottons**

2)

4)

6

7

8

9

10

60°

Mixed

2)

4)

3

3,5

4

4,5

5

60°

Delicates

2

2,5

40°

Drain + Spin

-

Rinse

-

Baby Care

2)

4)

4

4,5

5,5

6

6,5

60°

Wool/Silk

1

2

30°

Dry Wool

1

-

Mixed

(drying)

3

3,5

4

4,5

5

-

Cottons

(drying)

4

5

6

7

-

Rapid W&D

59 Min.

1,5

-

Customizable setting that interacts with the App on your smartphone and to

download the cycles (see the dedicated section). The factory sets the default

programme Auto-Clean, which will sanitize the machine.

Table of programmes

!

EN

21

Please read these notes:

* Maximum load capacity of dry clothes,

according to the model used (see control

panel).

(Only for models with liquid

detergent compartment)

When only a limited number of

articles have stains which require

treatment with liquid bleaching

agents, preliminary removal of

stain can be carried out in the

washing machine.

Pour the bleach into the liquid

bleach container, inserted into the

compartment marked "2" in the

detergent drawer, and set the

special programme RINSE.

When this phase has terminated,

turn the programme selector to

the OFF position, add the rest of

the fabrics and proceed with a

normal wash on the most suitable

programme.

1)

When a programme is selected,

on the display is shown the

display shows the recommended

wash temperature that can be

reduced (where allowed) by the

relevant button.

2)

For the programmes shown you

can adjust the duration and

intensity of the wash using the

STAIN LEVEL button.

3)

Selecting the RAPID program on

the knob, it will be possible to

select with the RAPID button, one

of the three rapid programs

available among 14’, 30’ and 44’.

4)

Programmes for automatic drying.

INFORMATION FOR THE TEST

LABORATORIES (Ref. EN 50229

Standards)

Washing

Use the programme ** with the maximum

degree of soiling selected, maximum spin

speed and a temperature of 60°C.

Programme recommended also for test

with a lower temperature.

Drying

First drying with A kg (a load consist:

pillowcases and hand-towels) selecting

the cotton drying programme ( )

cupboard dry ( ).

Second drying with B kg (a load consist:

sheets and hand towels) selecting the

cotton drying programme ( )

cupboard dry ( ).

Capacity

(washing)

(kg)

A (kg)

B (kg)

First

drying

Second

drying

6

4

2

6

5

1

7

5

2

8

5

3

8

6

2

9

6

3

10

6

4

10

7

3

!

22

To clean different types of fabrics and

various levels of dirt, the washing machine

has specific programs to meet every need

of washing (see table of programmes).

WASHING

Daily 59 Min.

This specially designed programme

maintains the high quality wash performance

whilst greatly reducing the wash time. The

programme is designed for a reduced load

(see table of programmes).

Rapid (14/30/44 Min.)

Washing cycle suggested for low loads and

slightly dirty. With this program it is

recommended to reduce the quantity of

detergent normally used, in order to avoid

unnecessary waste. Selecting the RAPID

program and acting on the button you can

choose one of three programs available.

Whites + Prewash

This programme has been designed to

remove the stronger stains from cotton

white clothes. The prewash guarantees the

tough dirt removal. Add into compartment

"1" a quantity of detergent equal to 20% of

that used for main wash.

Cottons

This program is suitable to clean normally soiled

cotton laundry and it is the most efficient program

in terms of combined energy and water

consumptions for washing cotton laundry.

Mixed

The washing and rinsing optimise the speed

and rhythm of the drum action and water

levels. The gentle spin, ensures a reduced

formation of creases in the fabric.

Delicates

This program has reduced periods of drum

rotation during the cycle and is particularly

suitable or washing delicate fabrics. The

wash cycle and rinses are carried out with a

high level of water to ensure the best

performance.

Drain + Spin

The program completes the drain and a

maximum spin. It is possible to delete or

reduce the spin with the SPIN SPEED button.

Rinse

This program performs 3 rinses with an

intermediate spin (which can be reduced or

excluded by using the appropriate button) . It

is used for rinsing any type of fabric, for

example after a wash carried out by hand.

Baby Care

This program allows you to wash all baby

clothes getting a perfect clean and

sanitizing effect, setting the temperature at

60°C minimum.

To optimize the result of the sanitizing effect

we recommend the use of powder detergent.

Wool/Silk

This programme allows a delicate washing

cycle, particularly suited to garments specified

as "Machine-Washable" Wool fabrics and

laundry items made from Silk or specified as

"Wash as Silk" on the fabric label.

DRYING

The drum changes direction during the

drying cycle to prevent the laundry from

tangling and producing even more drying.

Cool air is used during the last 10/20 minutes

of the drying cycle to minimize creasing.

Dry Wool

Low temperature drying programme, ideal

to dry woollen clothes with maximum care

and softness, reducing rubbing of fabrics

and avoid possible felting. It’s suggested to

reverse clothing before drying. Timing is

related to the amount of the washing and

the spin speed selected for the wash. The

cycle is suitable for small loads up to 1 kg

(3 sweaters).

Programmes selection

WARNING:

Dispensers used for concentrated

powders and liquid detergents must be

removed from the drum before

commencing the tumble drying

programmes.

!

EN

23

Mixed (Low Heat)

Low temperature drying programme

recommended for synthetics and mixed

fibres (always refer to the laundry care label).

Cottons (High Heat)

High temperature drying programme

recommended for cottons and linen items

(always refer to the laundry care label).

Rapid W&D 59 Min.

When you only have a few items to wash

and dry in a hurry, this 59 minute cycle

is the ideal time saver! Suitable for a light

1,5 kg load size (e.g. 4 shirts) or slightly

dirty fabrics, this cycle will wash, rinse, spin

and dry your garments in under an hour.

We recommend that you reduce the

detergent dosage when using this

programme to avoid wastage.

SMART TOUCH

Customizable setting of the knob that you

have to select when you would like to

transfer a command from the App to the

machine and to download/start a cycle (see

the dedicated section and the user manual

of the App for more info).

In the Smart Touch option the factory sets

as a default the "Auto-Clean" cycle, made

to clean the drum, remove bad smells and

extend the life of the washing machine.

Make sure there is no load in the drum

before starting the "Auto-Clean" cycle, use

a proprietary washing machine cleaning

agent or powder detergent. Leave the door

of the machine open at the end of the cycle

to allow the

drum to dry.

Recommended every 50 washes.

!

24

7. DRYING CYCLE

! Drying guidance advice is general, but

practical experience of using the product

will help you to achieve the best drying

results.

! We recommend setting a lower drying

time than indicated, when first using the

appliance in order to establish the degree

of dryness required.

! We recommend not drying fabrics that

fray easily, such as rugs or garments with

a deep pile, in order to avoid air duct

clogging.

! We recommend that you sort the laundry

by the following methods:

- By drying care symbols, which are

displayed on the clothing labels

Suitable for tumble drying.

Tumble dry at high temperature.

Tumble dry at low temperature only.

DO NOT tumble dry.

- By size and thickness

Whenever the wash load is bigger than

the drying capacity, separate the clothes

according to thickness (e.g. towels from

thin underwear).

- By fabric type

Cottons/linen: towels, cotton jersey, bed

and table linen.

Synthetics: blouses, shirts, overalls, etc.

made of polyester or polyamide, as well

as for cotton/synthetic mixes.

! Only dry pre-spun laundry.

! Open the door.

! Fill with the laundry, not exceeding the

maximum drying load indicated in the

programme table. For large items (e.g.

sheets) or very absorbent items (e.g.

towels or jeans), it is a good idea to

reduce the load.

! Close the door.

! Turn the programme dial to the more

suitable drying programme for your laundry.

! The washer dryer can perform the

following types of drying:

- Low temperature drying programme

recommended for wool fabrics

( symbol on programme dial).

- Low temperature drying programme

recommended for mixed fabrics

(synthetics/cotton) synthetic fabrics

( symbol on programme dial).

- High temperature drying programme

recommended for cotton, terry

toweling, linen, hemp fabrics, etc...

( symbol on programme dial).

! Select the degree of dryness that you

require:

EXTRA DRY

(suitable for towels, bathrobes and

bulky loads).

IRON DRY

(that leaves the laundry ready for

ironing).

CUPBOARD DRY

(for items that will be put away

without ironing).

If the fabric does not have a care label,

you should assume that it is not

suitable for drying.

The correct way to dry

!

EN

25

! The washer dryer will calculate the time

needed for drying and the level of

moisture remaining in the laundry,

according to the load and drying type

selected.

! Check that the tap is turned on and that

the discharge hose is positioned

correctly.

! Press the START/PAUSE button (the

display will show the drying time

remaining).

! When the programme is finished the word

"End" will appear on the display. After

5 minutes the appliance will go into

standby mode (on certain models, the

display will show two lines).

! Switch off the machine by turning the

programme selector to the OFF position.

! Open the door and remove the laundry.

! Turn off the tap.

CANCELLING THE DRYING PROGRAMME

! To cancel the drying programme, press

and hold the DRYING SELECTION

button for about 3 seconds.

In order to ensure the correct operation

of the appliance, it is advisable not to

interrupt the drying phase unless it is

absolutely necessary.

By selecting the wool drying

programme, it's not possible to select

a degree of dryness different from the

default one.

WARNING:

Do not dry articles with special

padding (e.g. quilts, quilted anoraks,

etc.) and very delicate fabrics.

If garments are drip/dry, load less

items to prevent creasing.

The appliance calculates the time to

the end of the selected programme

based upon a standard loading.

During the cycle, the appliance

corrects the time according to the size

and composition of the load.

During the drying phase the drum will

accelerate to a higher speed to

distribute the load and to optimize the

drying performance.

WARNING:

After cancelling the drying programme,

the cool down phase will begin and you

must wait for about 10/20 minutes

before opening the door.

!

26

8. AUTOMATIC

WASHING/DRYING

CYCLE

- Washing

! Open the drawer and put in the correct

amount of detergent.

! Refer to the list of washing programmes

for the fabrics to be washed (e.g. very

dirty cotton) and turn the selector knob to

the required programme.

! Adjust the wash temperature if

necessary.

! Press the option buttons (if required).

! Check that the tap is turned on and that

the discharge hose is positioned

correctly.

- Drying

! Select the degree of dryness that you

require:

EXTRA DRY

(suitable for towels, bathrobes and

bulky loads).

IRON DRY

(that leaves the laundry ready for

ironing).

CUPBOARD DRY

(for items that will be put away

without ironing).

! Press the START/PAUSE button.

! At the end of the wash phase the display

will show the drying time remaining.

! When the programme is finished the word

"End" will appear on the display. After 5

minutes the appliance will go into

standby mode (on certain models, the

display will show two lines).

! Switch off the machine by turning the

programme selector to the OFF position.

! Open the door and remove the laundry.

! Turn off the tap.

CANCELLING THE DRYING PROGRAMME

! To cancel the drying programme, press

and hold the DRYING SELECTION

button for about 3 seconds.

In order to ensure the correct operation

of the appliance, it is advisable not to

interrupt the drying phase unless it is

absolutely necessary.

You cannot exceed the maximum

dryable load of laundry indicated in

the programme table, otherwise the

laundry will not be dried satisfactory.

By selecting the wool programme,

only the default degree of dryness is

available.

WARNING:

After cancelling the drying programme,

the cool down phase will begin and you

must wait for about 10/20 minutes

before opening the door.

!

EN

27

9. THROUBLESHOOTING AND WARRANTY

If you believe the washing machine is not working correctly, consult the quick guide

provided below which includes some practical tips on how to fix the most common

problems.

ERROR CODE FORMAT

Error shown

Possible causes and practical solutions

E2 (with display)

2 flashes of the LEDs

(without display)

The machine cannot load water.

Make sure the water supply tap is open.

Make sure the water supply hose isn’t bent, kinked or trapped.

Make sure the drain pipe is at the proper height (see installation section).

Close the water supply tap, unscrew the filler hose from the back of

the washing machine and make sure the “anti-sand” filter is clean

and not blocked.

E3 (with display)

3 flashes of the LEDs

(without display)

The washing machine does not drain water.

Make sure the filter is not clogged.

Make sure the drain hose isn’t bent, kinked or trapped.

Make sure the home drainage system is not blocked and is allowing

water to flow through without obstruction. Try to drain the water in the sink.

E4 (with display)

4 flashes of the LEDs

(without display)

There is too much foam and/or water.

Ensure the correct amount of detergent is being used and the

detergent is designed for use in a washing machine.

E7 (with display)

7 flashes of the LEDs

(without display)

Door problem.

Make sure the door is correctly closed.

Make sure the clothes inside the drum are not preventing the door

from closing fully.

If the door is locked, turn off and unplug the washing machine from

the electrical supply socket, wait 2-3 minutes and reopen the door.

Any other code

Turn off and unplug the washing machine, wait a minute. Turn on the

machine and restart a program. If the error occurs again contact an

Authorised Customer Service Centre directly.

FOR SMART TOUCH MODELS

The Candy simply-Fi app has a Smart Check-up function that allows you to confirm

the functionality and status of the product at any time. To use the Candy simply-Fi app

you will need an Android smartphone with NFC technology.

More info can be found on the App.

If the display of the machine is showing an error (by a code or blinking LEDs), you

should turn on the App on your Android smartphone, with NFC on.

Place your smart phone against the Smart Touch logo on the control panel. You should

now be able to read the fault directory to solve the issue.

! Models with a display: the error is shown by a number preceded by the letter “E”

(example: E2 = Error 2).

! Models without display: an error is shown by a sequence of flashes of every LED.

The error code is shown by the number of flashes followed by a pause of 5 seconds

(example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).

!

28

OTHER ANOMALIES

Problem

Possible causes and practical solutions

The washing machine

does not work / start

Make sure the product is plugged into a working supply socket.

Make sure power is on.

Make sure the wall socket is working, testing it with another

appliance such as a lamp.

The door may not be correctly closed: open and close it again.

Check whether the required program was correctly selected and the

start button pressed.

Make sure the washing machine is not in pause or time delay mode.

Water leaked on the

floor near the

washing machine

This may be due to a leak from the seal between the tap, supply

hose and fill valve; in this case, replace it and tighten the hose

connections correctly.

Make sure the front filter is correctly closed.

The washing machine

does not spin

The machine is fitted with a detection system that protects the load

and product from damage if the load is not balanced before spinning.

This may result in:-

• The machine attempts to balance the load, increasing the time of

spin.

• Reduction of the speed of spin to decrease vibrations and noise.

• The spin cycle aborting to protect the machine and load.

If this is experienced remove the load de-tangle it, reload it and

restart the spin program.

This could be due to the fact that water has not been completely

drained: wait a few minutes. If the problem persists, see Error 3

section.

Some models include a "no spin" function: make sure it is not

selected.

Check which options are selected and their effect on the spin cycle.

Excessive detergent can impede the spin cycle, ensure the correct

amount of detergent is being used.

Strong vibrations /

noises are heard

during the spin cycle

The washing machine may not be fully levelled: if necessary, adjust

the feet as indicated in the specific section.

Make sure transport screws, rubber bungs and spacer tubes were

removed.

Make sure there are no foreign objects inside the drum (coins,

hinges, buttons, etc…).

The standard manufacturer warranty covers faults caused by electrical or

mechanical faults in the product due to an act or omission of the manufacturer. If

a fault is found to be caused by factors outside the product supplied, miss-use or

as a result of the instructions on use not being followed, a charge may be

applied.

!

EN

29

The use of ecological detergents without

phosphates may cause the following effects:

- cloudier rinse drain water: This effect is

tied to the suspended zeolites which do

not have negative effects on rinse

efficiency.

- white powder (zeolites) on laundry at

the end of the wash: this is normal, the

powder is not absorbed by fabric and

does not change its colour.

To remove the zeolites, select a rinse

programme. In the future consider using

slightly less detergent.

- foam in the water at last rinse: this

does not necessary indicate poor rinsing.

Consider using less detergent in future

washes.

- abundant foam: This is often due to the

anionic surfactants found in the

detergents which are hard to eliminate

from laundry.

In this case, do not re-rinse to eliminate

these effects: it will not help at all.

We suggest conducting a maintenance

wash using a proprietary cleaner.

If the problem persists or if you suspect a

malfunction, immediately contact an

Authorised Customer Service Centre.

It is always recommended to use original

spare parts, that are available at our

Authorised Customer Service Centres.

The manufacturer declines all

responsibility for any printing errors in

the booklet included with this product.

Moreover, it also reserves the right to

make any changes deemed useful to its

products without changing their essential

characteristics.

Warranty

The product is guaranteed under the

terms and conditions stated on the

certificate included with the product. The

warranty certificate must be duly filled in

and stored, so as to be shown to the

Authorised Customer Service Centre in

case of need. Proof of purchase must

be made available at the time of any

warranty related repair.

 hldsk

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