Dell PowerEdge R530 Owner's Manual
Dell PowerEdge R530 system overview
Documentation resources
Technical specifications
Initial system setup and configuration
Pre-operating system management applications
Installing and removing system components
Troubleshooting your system
Using system diagnostics
- Dell Embedded System Diagnostics
Jumpers and connectors
Getting help
- Contacting Dell
- Accessing system information by using QRL
  - Quick Resource Locator (QRL)

DELL R530 User Manual

Displayed below is the user manual for R530 by DELL which is a product in the Servers category. This manual has pages.

Related Manuals

DELL R530 Manual

Dell PowerEdge R530

Owner's Manual

Regulatory Model: E29S Series

Regulatory Type: E29S001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other

marks and names mentioned herein may be trademarks of their respective companies.

2016 - 05

Rev. A01

Contents

1 Dell PowerEdge R530 system overview............................................................9

Supported configurations for the R530 system...................................................................................9

Front panel features............................................................................................................................ 10

3.5-inch or 2.5-inch (in a hybrid drive carrier) hot swappable hard drives................................. 11

Back panel features............................................................................................................................. 14

Back panel features for a non-redundant power supply unit chassis and a redundant

power supply unit chassis..............................................................................................................15

Diagnostic Indicators...........................................................................................................................17

Diagnostic indicators on the front panel...................................................................................... 17

Hard drive indicator codes............................................................................................................18

NIC indicator codes.......................................................................................................................19

Power supply unit indicator codes...............................................................................................20

iDRAC Direct LED indicator codes............................................................................................... 23

Internal dual SD module indicator codes.....................................................................................24

Locating Service Tag of your system................................................................................................. 25

2 Documentation resources................................................................................ 26

3 Technical specifications....................................................................................29

Chassis dimensions.............................................................................................................................29

Chassis weight.................................................................................................................................... 30

Processor specifications.....................................................................................................................30

Power supply unit specifications........................................................................................................30

System battery specifications.............................................................................................................30

Expansion bus specifications..............................................................................................................30

Memory specifications........................................................................................................................ 31

Drive specifications..............................................................................................................................31

Hard drives..................................................................................................................................... 31

Optical drive...................................................................................................................................31

Ports and connectors specifications..................................................................................................32

USB ports....................................................................................................................................... 32

NIC ports........................................................................................................................................32

Serial connector............................................................................................................................ 32

VGA ports.......................................................................................................................................32

Internal Dual SD Module............................................................................................................... 32

Video specifications............................................................................................................................ 32

Environmental specifications..............................................................................................................33

Particulate and gaseous contamination specifications .............................................................. 34

Standard operating temperature.................................................................................................. 35

Expanded operating temperature.................................................................................................35

Expanded operating temperature restrictions............................................................................. 36

4 Initial system setup and configuration...........................................................37

Setting up your system........................................................................................................................37

iDRAC configuration........................................................................................................................... 37

Options to set up iDRAC IP address............................................................................................. 37

Options to install the operating system............................................................................................. 38

Methods to download firmware and drivers................................................................................38

5 Pre-operating system management applications........................................40

Options to manage the pre-operating system applications.............................................................40

System Setup.......................................................................................................................................40

Viewing System Setup................................................................................................................... 41

System Setup details......................................................................................................................41

System BIOS.................................................................................................................................. 42

iDRAC Settings utility.................................................................................................................... 64

Device Settings..............................................................................................................................65

Dell Lifecycle Controller..................................................................................................................... 65

Embedded system management..................................................................................................66

Boot Manager......................................................................................................................................66

Viewing Boot Manager..................................................................................................................66

Boot Manager main menu............................................................................................................66

PXE boot.............................................................................................................................................. 67

6 Installing and removing system components...............................................68

Safety instructions...............................................................................................................................68

Before working inside your system....................................................................................................68

After working inside your system....................................................................................................... 69

Recommended tools.......................................................................................................................... 69

Front bezel (optional)..........................................................................................................................69

Removing the optional front bezel.............................................................................................. 69

Installing the optional front bezel.................................................................................................70

System cover........................................................................................................................................71

Removing the system cover..........................................................................................................71

Installing the system cover............................................................................................................72

Inside the system.................................................................................................................................73

Cooling shroud....................................................................................................................................75

Removing the cooling shroud...................................................................................................... 76

Installing the cooling shroud.........................................................................................................77

System memory.................................................................................................................................. 78

General memory module installation guidelines.........................................................................80

Mode-specific guidelines............................................................................................................. 80

Sample memory configurations...................................................................................................80

Removing memory modules........................................................................................................86

Installing memory modules..........................................................................................................88

Hard drives.......................................................................................................................................... 89

Removing a hot swappable hard drive or SSD.............................................................................90

Installing a hot-swap hard drive....................................................................................................91

Removing a 3.5-inch hard drive blank......................................................................................... 92

Installing a 3.5-inch hard drive blank........................................................................................... 93

Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter................94

Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter....................95

Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable

hard drive carrier........................................................................................................................... 96

Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier.... 96

Removing a hard drive from a hard drive carrier......................................................................... 97

Installing a hard drive into a hard drive carrier.............................................................................98

Optical drive (optional)....................................................................................................................... 99

Removing the optional optical drive............................................................................................ 99

Installing the optional optical drive............................................................................................100

Cooling fans.......................................................................................................................................101

Removing a cooling fan.............................................................................................................. 101

Installing a cooling fan................................................................................................................103

Internal USB memory key (optional)................................................................................................ 104

Replacing the optional internal USB memory key.....................................................................104

Expansion cards and expansion card riser.......................................................................................106

Expansion card installation guidelines....................................................................................... 106

Removing an expansion card from the system board.............................................................. 108

Installing an expansion card on the system board.................................................................... 109

Removing the optional expansion card riser.............................................................................. 111

Installing the optional expansion card riser................................................................................112

Removing an expansion card from the expansion card riser.................................................... 113

Installing an expansion card into the expansion card riser........................................................114

iDRAC port card (optional)................................................................................................................116

Removing the iDRAC ports card..................................................................................................117

Installing the iDRAC ports card................................................................................................... 119

SD vFlash card (optional)...................................................................................................................121

Removing the optional SD vFlash card....................................................................................... 121

Internal dual SD module (optional)...................................................................................................121

Removing an internal SD card.....................................................................................................121

Installing an internal SD card...................................................................................................... 123

Removing the optional internal dual SD module.......................................................................125

Installing the optional internal dual SD module ........................................................................126

Integrated storage controller card....................................................................................................127

Removing the integrated storage controller card......................................................................127

Installing the integrated storage controller card....................................................................... 129

Processors and heat sinks................................................................................................................. 131

Removing a heat sink...................................................................................................................131

Removing a processor.................................................................................................................132

Installing a processor.................................................................................................................. 136

Installing a heat sink.................................................................................................................... 138

Power supply units (PSU)..................................................................................................................140

Hot spare feature.........................................................................................................................141

Removing the power supply unit blank...................................................................................... 141

Installing the power supply unit blank........................................................................................142

Removing an AC power supply unit........................................................................................... 143

Installing an AC power supply unit.............................................................................................144

Non-redundant AC power supply unit (cabled).........................................................................145

Wiring instructions for a DC power supply unit.........................................................................149

Removing a DC power supply unit.............................................................................................153

Installing a DC power supply unit...............................................................................................154

Power interposer board.................................................................................................................... 155

Removing the power interposer board...................................................................................... 155

Installing the power interposer board........................................................................................ 157

System battery...................................................................................................................................158

Replacing the system battery......................................................................................................158

Hard drive backplane........................................................................................................................ 159

Removing the hard drive backplane...........................................................................................159

Installing the hard drive backplane............................................................................................. 161

Control panel.....................................................................................................................................163

Removing the control panel board............................................................................................ 163

Installing the control panel board.............................................................................................. 164

Removing the control panel....................................................................................................... 166

Installing the control panel......................................................................................................... 167

System board.....................................................................................................................................169

Removing the system board.......................................................................................................169

Installing the system board......................................................................................................... 172

Restoring the Service Tag by using the Easy Restore feature................................................... 174

Entering the system Service Tag by using System Setup...........................................................175

Trusted Platform Module.................................................................................................................. 175

Installing the Trusted Platform Module...................................................................................... 175

Initializing the TPM for BitLocker users...................................................................................... 176

Initializing the TPM for TXT users............................................................................................... 176

7 Troubleshooting your system........................................................................ 178

Safety first — for you and your system.............................................................................................178

Troubleshooting system startup failure............................................................................................178

Troubleshooting external connections............................................................................................178

Troubleshooting the video subsystem............................................................................................. 178

Troubleshooting a USB device......................................................................................................... 179

Troubleshooting iDRAC Direct (USB XML configuration)............................................................... 180

Troubleshooting iDRAC Direct (Laptop connection)......................................................................180

Troubleshooting a serial I/O device.................................................................................................180

Troubleshooting a NIC......................................................................................................................181

Troubleshooting a wet system..........................................................................................................181

Troubleshooting a damaged system................................................................................................182

Troubleshooting the system battery................................................................................................ 183

Troubleshooting power supply units............................................................................................... 184

Troubleshooting power source problems................................................................................. 184

Troubleshooting power supply unit problems.......................................................................... 184

Troubleshooting cooling problems................................................................................................. 184

Troubleshooting cooling fans.......................................................................................................... 185

Troubleshooting system memory....................................................................................................186

Troubleshooting an internal USB key...............................................................................................187

Troubleshooting an SD card.............................................................................................................187

Troubleshooting an optical drive..................................................................................................... 188

Troubleshooting a tape backup unit................................................................................................189

Troubleshooting a hard drive........................................................................................................... 189

Troubleshooting a storage controller..............................................................................................190

Troubleshooting expansion cards.................................................................................................... 191

Troubleshooting processors.............................................................................................................192

System messages.............................................................................................................................. 192

Warning messages...................................................................................................................... 192

Diagnostic messages...................................................................................................................192

Alert messages.............................................................................................................................193

8 Using system diagnostics................................................................................194

Dell Embedded System Diagnostics.................................................................................................194

When to use the Embedded System Diagnostics......................................................................194

Running the Embedded System Diagnostics from Boot Manager........................................... 194

Running the Embedded System Diagnostics from the Dell Lifecycle Controller.................... 194

System diagnostic controls.........................................................................................................195

9 Jumpers and connectors ............................................................................... 196

System board jumper settings..........................................................................................................196

System board connectors.................................................................................................................197

Disabling a forgotten password........................................................................................................199

10 Getting help.................................................................................................... 200

Contacting Dell.................................................................................................................................200

Accessing system information by using QRL..................................................................................200

Quick Resource Locator (QRL)...................................................................................................201

Dell PowerEdge R530 system overview

The Dell PowerEdge R530 is a rack server that supports up to:

• Two processors based on the Intel Xeon E5-2600 v3 or E5-2600 v4 product family

• 12 DIMMs

• Eight drive bays for hard drives or SSDs

The PowerEdge R530 system is available in the following configurations:

• Redundant power supply configuration

• Non-redundant power supply configuration

Supported configurations for the R530 system

The Dell PowerEdge R530 system supports the following configurations:

Figure 1. Supported configurations for the PowerEdge R530 system

Front panel features

The front panel provides access to the features available on the front of the server, such as the power

button, NMI button, system identification tag, system identification button, and USB and VGA ports. The

diagnostic LEDs or the LCD panel is prominently located on the front panel. The hot swappable hard

drives are accessible from the front panel.

3.5-inch or 2.5-inch (in a hybrid drive carrier) hot swappable hard drives

Figure 2. 3.5-inch or 2.5-inch (in a hybrid drive carrier) hot swappable hard drives

1. Power button 2. NMI button

3. System identification button 4. Video connector

5. LCD menu buttons 6. LCD panel

7. USB management port or iDRAC Direct 8. USB connector

9. Information tag 10. Optical drive (optional)

11. Hard drive or SSD bay

Table 1. 3.5-inch or 2.5-inch (in a hybrid drive carrier) hot swappable hard drives

Item Indicator, Button, or

Connector Icon Description

1 Power-on indicator,

power button

Press the power button to turn the system on or

off. The indicator on the button indicates if the

system is on or off.

NOTE: To gracefully shut down an ACPI-

compliant operating system, press the power

button.

2 NMI button Press the NMI button to troubleshoot software and

device driver errors when running certain

operating systems. Use the end of a paper clip to

press the NMI button.

NOTE: Use the NMI button only if directed to

do so by qualified support personnel or by the

operating system documentation.

3 System identification

button

Press the system ID button:

• To locate a particular system within a rack.

• To turn the system ID on or off.

To reset iDRAC, press and hold the button for

more than 15 seconds.

Item Indicator, Button, or

Connector Icon Description

NOTE: To reset iDRAC using system ID,

ensure that the system ID button is enabled in

the iDRAC setup.

NOTE: If the system stops responding during

POST, press and hold the system ID button

(for more than five seconds) to enter the BIOS

progress mode.

4 Video connector Use the video/VGA port to connect a display to the

system. For more information about the supported

video/VGA port, see the Technical specifications

section.

5 LCD menu buttons Press the LCD menu buttons to navigate the

control panel LCD menu.

6 LCD panel Displays system ID, status information, and system

error messages. For more information, see the

LCD panel section.

7 USB management port/

iDRAC Direct

The USB management port is USB 2.0 compliant.

Enables you to connect USB devices to the system

or provides access to the iDRAC Direct features.

For more information, see the Integrated Dell

Remote Access Controller User’s Guide at

Dell.com/idracmanuals.

8 USB connector Enables you to connect USB devices to the

system. The ports are USB 2.0 compliant.

9 Information tag Displays system information such as service tag,

NIC, and MAC address.

10 Optical drive (optional) One optional SATA DVD-ROM drive or DVD+/-RW

drive.

11 Hard drive or SSDs bay Up to eight 3.5-inch or 2.5-inch (in a hybrid drive

carrier) hot swappable hard drives

LCD panel

The LCD panel of your system provides system information, status, and error messages to indicate if the

system is functioning correctly or if the system needs attention. For more information about error

messages, see the Dell Event and Error Messages Reference Guide at Dell.com/

openmanagemanuals >OpenManage software.

• The LCD backlight turns blue during normal operating conditions.

• When the system needs attention, the LCD turns amber, and displays an error code followed by

descriptive text.

NOTE: If the system is connected to a power source and an error is detected, the LCD turns

amber regardless of whether the system is turned on or off.

• The LCD backlight is turned off when the system is in standby mode and can be turned on by pressing

either the Select, Left, or Right button on the LCD panel.

• The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel,

or other tools.

Figure 3. LCD panel features

Table 2. LCD panel features

Item Button Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the cursor.

3 Right Moves the cursor forward in one-step increments.

During message scrolling:

• Press and hold the button to increase scrolling speed.

• Release the button to stop.

NOTE: The display stops scrolling when the button is

released. After 45 seconds of inactivity the display starts

scrolling.

Viewing Home screen

The Home screen displays user-configurable information about the system. This screen is displayed

during normal system operation when there are no status messages or errors. When the system is in

standby mode, the LCD backlight turns off after a few minutes of inactivity, if there are no error

messages.

1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).

2. To navigate to the Home screen from another menu, complete the following steps:

a. Press and hold the navigation button till the up arrow is displayed.

b. Navigate to the using the up arrow

c. Select the Home icon.

d. On the Home screen, press the Select button to enter the main menu.

Setup menu

NOTE: When you select an option in the Setup menu, you must confirm the option before

proceeding to the next action.

Option Description

iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected,

the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to

enable DNS and to view domain addresses. Two separate DNS entries are available.

Set error Select SEL to view LCD error messages in a format that matches the IPMI

description in the SEL. This enables you to match an LCD message with an SEL

entry.

Select Simple to view LCD error messages in a simplified user-friendly description.

For more information about error messages, see the Dell Event and Error Messages

Reference Guide at Dell.com/openmanagemanuals > OpenManage software.

Set home Select the default information to be displayed on the Home screen. See View menu

section for the options and option items that can be set as the default on the

Home screen.

View menu

NOTE: When you select an option in the View menu, you must confirm the option before

proceeding to the next action.

Option Description

iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary

and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name Displays the name of the Host, Model, or User String for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or Watts. The display format can

be configured in the Set home submenu of the Setup menu.

Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format

can be configured in the Set home submenu of the Setup menu.

Back panel features

The back panel provides access to the features available on the back of the server, such as the system

identification button, power supply sockets, cable management arm connectors, iDRAC storage media,

NIC ports, and USB and VGA ports. A majority of the expansion card ports can be accessed from the back

panel. The hot swappable and cabled power supply units are accessible from the back panel.

Back panel features for a non-redundant power supply unit chassis and a

redundant power supply unit chassis

Figure 4. Back panel features for a non-redundant power supply unit chassis and a redundant power supply

unit chassis

1. Serial connector 2. Ethernet connectors (2)

3. vFlash media card slot (optional) 4. iDRAC8 Enterprise port

5. Full height PCIe expansion card slots (2) 6. Redundant power supply unit

7. Non-redundant power supply unit 8. Half height PCIe expansion card slots (5)

9. Ethernet connectors (2) 10. System identification connector

11. System identification button 12. USB connector

13. USB connector 14. Video connector

Table 3. Back panel features for a non-redundant power supply unit chassis and a redundant power supply

unit chassis

Item Indicator, button, or

connector Icon Description

1 Serial port Use the serial port to connect a serial device to the

system. For more information about the supported

serial port, see the Technical specifications section.

2 Ethernet connectors (2) Two integrated 10/100/1000 Mbps Network

Interface Card (NIC) connectors

Four integrated connectors that include:

• Two 10/100/1000 Mbps NIC connectors

• Two 100 Mbps/1 Gbps/10 Gbps SFP+/10 GbE T

connectors

3 vFlash media card slot

(optional)

Enables you to insert a vFlash media card.

Item Indicator, button, or

connector Icon Description

4 iDRAC8 Enterprise port

(optional)

Use the iDRAC8 Enterprise port to remotely access

iDRAC. For more information, see the Integrated

Dell Remote Access Controller User’s Guide at

Dell.com/idracmanuals.

5 Full-height PCIe

expansion card slots (2)

Enables you to connect up to two full-height PCI

Express expansion cards.

6 Redundant power

supply unit AC 495 W EPP, 750 W EPP or

1100 W EPP

DC 750 W

For information about supported PSUs, see the

Technical specifications section.

7 Non-Redundant Power

Supply Unit

450 W

For information about supported PSUs, see the

Technical specifications section.

8 Half Height PCIe

expansion card slots (5)

Allows you to connect PCIe expansion cards.

9 Ethernet connectors (2) Integrated 10/100/1000 Mbps NIC connector

10 System identification

port

Use the system identification port to connect the

system status indicator assembly through the

optional cable management arm.

11 System identification

button

Press the system ID button:

• To locate a particular system within a rack.

• To turn the system ID on or off.

To reset iDRAC, press and hold the button for

more than 15 seconds.

NOTE: To reset iDRAC using system ID, ensure

that the system ID button is enabled in the

iDRAC setup.

NOTE: If the system stops responding during

POST, press and hold the system ID button

(for more than five seconds) to enter the BIOS

progress mode.

12 USB connector Enables you to connect USB devices to the system.

This port is USB 3.0-compliant.

13 USB connector Enables you to connect USB devices to the system.

This port is USB 2.0-compliant.

Item Indicator, button, or

connector Icon Description

14 Video/VGA port Use the video/VGA port to connect a display to the

system. For more information about the supported

video/VGA port, see the Technical specifications

section.

Diagnostic Indicators

The diagnostic indicators on the system front panel display error status during system startup.

Diagnostic indicators on the front panel

NOTE: The diagnostic indicators are not present if the system is equipped with an LCD display.

NOTE: No diagnostic indicators are lit when the system is turned off. To start the system, plug it into

a working power source and press the power button.

Table 4. Diagnostic indicators

Icon Description Condition Corrective action

Health

indicator

The indicator turns solid

blue if the system is in good

health.

None required.

The indicator flashes amber:

• When the system is

turned on.

• When the system is in

standby.

• If any error condition

exists. For example, a

failed fan, PSU, or a hard

drive.

Check the System Event Log or system

messages for the specific issue. For more

information about error messages, see the

Dell Event and Error Messages Reference

Guide at Dell.com/openmanagemanuals >

OpenManage software.

The POST process is interrupted without

any video output due to invalid memory

configurations. See the Getting help

section.

Hard drive

indicator

The indicator flashes amber

if there is a hard drive error.

Check the System Event Log to determine

the hard drive that has an error. Run the

appropriate Online Diagnostics test. Restart

the system and run embedded diagnostics

(ePSA). If the hard drives are configured in a

RAID array, restart the system and enter the

host adapter configuration utility program.

Electrical

indicator

The indicator flashes amber

if the system experiences an

electrical error (for example,

voltage out of range, or a

failed power supply unit

(PSU) or voltage regulator).

Check the System Event Log or system

messages for the specific issue. If it is due

to a problem with the PSU, check the LED

on the PSU. Reseat the PSU. If the problem

persists, see the Getting help section.

Icon Description Condition Corrective action

Temperature

indicator

The indicator flashes amber

if the system experiences a

thermal error (for example,

the ambient temperature is

out of range or fan failure).

Ensure that none of the following

conditions exist:

• A cooling fan has been removed or has

failed.

• System cover, cooling shroud, EMI filler

panel, memory module blank, or back

filler bracket is removed.

• Ambient temperature is too high.

• External airflow is obstructed.

See the Getting help section.

Memory

indicator

The indicator flashes amber

if a memory error occurs.

Check the system event log or system

messages for the location of the failed

memory. Reseat the memory module. If

the problem persists, see the Getting help

section.

Hard drive indicator codes

Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information

about the current status of the hard drive. The activity LED indicates whether hard drive is currently in use

or not. The status LED indicates the power condition of the hard drive.

Figure 5. Hard drive indicators

1. hard drive activity indicator 2. hard drive status indicator

3. hard drive

NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status

indicator (on the right side) does not turn on.

Table 5. Hard drive indicator codes

Drive-status indicator pattern (RAID only) Condition

Flashes green twice per second Identifying drive or preparing for removal.

Off Drive ready for insertion or removal.

NOTE: The drive status indicator remains off until

all hard drives are initialized after the system is

turned on. Drives are not ready for insertion or

removal during this time.

Flashes green, amber, and then turns off Predicted drive failure

Flashes amber four times per second Drive failed

Flashes green slowly Drive rebuilding

Steady green Drive online

Flashes green for three seconds, amber for

three seconds, and then turns off after six

seconds

Rebuild stopped

NIC indicator codes

Each NIC on the back panel has an indicator that provides information about the network activity and link

status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates

the speed of the connected network.

Figure 6. NIC indicators

1. link indicator 2. activity indicator

Table 6. NIC indicators

Convention Status Condition

A Link and activity indicators are off The NIC is not connected to the

network.

B Link indicator is green The NIC is connected to a valid network

at its maximum port speed (1 Gbps or 10

Gbps).

C Link indicator is amber The NIC is connected to a valid network

at less than its maximum port speed.

D Activity indicator is flashing green Network data is being sent or received.

Power supply unit indicator codes

AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator and DC

PSUs have an LED that serves as an indicator. The indicator shows whether power is present or a power

fault has occurred.

Figure 7. AC PSU status indicator

1. AC PSU status indicator/handle

Table 7. AC PSU status indicators

Convention Power indicator

pattern Condition

A Green A valid power source is connected to the PSU and the PSU is

operational.

B Flashing green When the firmware of the PSU is being updated, the PSU handle

flashes green.

Convention Power indicator

pattern Condition

C Flashing green

and turns off

When hot-adding a PSU, the PSU handle flashes green five times at

4 Hz rate and turns off. This indicates a PSU mismatch with respect

to efficiency, feature set, health status, and supported voltage.

NOTE: Ensure that both the PSUs are of the same capacity.

CAUTION: For AC PSUs, use only PSUs with the Extended

Power Performance (EPP) label on the back.

NOTE: Mixing PSUs from previous generations of Dell

PowerEdge servers can result in a PSU mismatch condition or

failure to turn the system on.

D Flashing amber Indicates a problem with the PSU.

CAUTION: When correcting a PSU mismatch, replace only the

PSU with the flashing indicator. Swapping the PSU to make a

matched pair can result in an error condition and unexpected

system shutdown. To change from a high output

configuration to a low output configuration or vice versa, you

must turn off the system.

CAUTION: AC PSUs support both 220 V and 110 V input

voltages with the exception of Titanium PSUs, which support

only 220 V. When two identical PSUs receive different input

voltages, they can output different wattages, and trigger a

mismatch.

CAUTION: If two PSUs are used, they must be of the same type

and have the same maximum output power.

CAUTION: Combining AC and DC PSUs is not supported and

triggers a mismatch.

E Not lit Power is not connected.

Figure 8. DC PSU status indicator

1. DC PSU status indicator

Table 8. DC PSU status indicators

Convention Power indicator

pattern Condition

A Green A valid power source is connected to the PSU and that the PSU is

operational.

B Flashing green When hot-adding a PSU, the PSU indicator flashes green. This

indicates that there is a PSU mismatch with respect to efficiency,

feature set, health status, and supported voltage. Ensure that both

the PSUs are of the same capacity.

C Flashing amber Indicates a problem with the PSU.

CAUTION: When correcting a PSU mismatch, replace only

the PSU with the flashing indicator. Swapping the PSU to

make a matched pair can result in an error condition and

unexpected system shutdown. To change from a High

Output configuration to a Low Output configuration or vice

versa, you must turn off the system.

CAUTION: AC PSU support both 220 V and 110 V input

voltages with the exception of Titanium PSU, which support

only 220 V. When two identical PSU receive different input

voltages, they can output different wattages, and trigger a

mismatch.

CAUTION: If two PSU are used, they must be of the same

type and have the same maximum output power.

Convention Power indicator

pattern Condition

CAUTION: Combining AC and DC PSU is not supported and

triggers a mismatch.

D Not lit Power is not connected.

iDRAC Direct LED indicator codes

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part

of the iDRAC subsystem.

NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB

mode.

Figure 9. iDRAC Direct LED indicator

1. iDRAC Direct status indicator

The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by

using the management port (USB XML Import).

Table 9. iDRAC Direct LED indicators

Convention iDRAC Direct

LED indicator

pattern

Condition

A Green Turns green for a minimum of two seconds to indicate the start and

end of a file transfer.

B Flashing green Indicates file transfer or any operation tasks.

C Green and turns

off

Indicates that the file transfer is complete.

D Not lit Indicates that the USB is ready to be removed or that a task is

complete.

The following table describes iDRAC Direct activity when configuring iDRAC Direct by using your laptop

and cable (Laptop Connect):

Table 10. iDRAC Direct LED indicator patterns

iDRAC Direct LED

indicator pattern Condition

Solid green for two

seconds

Indicates that the laptop is connected.

Flashing green (on

for two seconds and

off for two seconds)

Indicates that the laptop connected is recognized.

Turns off Indicates that the laptop is unplugged.

Internal dual SD module indicator codes

The Internal Dual SD module (IDSDM) provides you with a redundant SD card solution. You can configure

the IDSDM for storage or as the OS boot partition. The IDSDM card offers the following features:

• Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and

provides redundancy.

NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of

System Setup, the information is replicated from one SD card to another.

• Single card operation — single card operation is supported, but without redundancy.

Figure 10. Internal dual SD module (IDSDM)

1. LED status indicator (2)

The following table describes the IDSDM indicator codes:

Table 11. IDSDM indicator codes

Convention IDSDM indicator code Description

A Green Indicates that the card is online.

B Flashing green Indicates rebuild or activity.

C Flashing amber Indicates card mismatch or that the card has

failed.

D Amber Indicates that the card is offline, has failed, or is

write-protected.

E Not lit Indicates that the card is missing or is booting.

Locating Service Tag of your system

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service

Code and Service Tag are found on the front of the system by pulling out the information tag.

Alternatively, the information may be on a sticker on the chassis of the system. This information is used

by Dell to route support calls to the appropriate personnel.

Documentation resources

This section provides information about the documentation resources for your system.

Table 12. Documentation resources for system

Task Document Location

Setting up your system For information about installing the

system into a rack, see the Rack

documentation included with your

rack solution.

Dell.com/poweredgemanuals

For information about turning on the

system and the technical

specifications of your system, see the

Getting Started With Your System

document that is shipped with your

system.

Dell.com/poweredgemanuals

Configuring your

system

For information about iDRAC features,

configuring and logging in to iDRAC,

and managing your system remotely,

see the Integrated Dell Remote Access

Controller User's Guide.

Dell.com/idracmanuals

For information about installing the

operating system, see the operating

system documentation.

Dell.com/operatingsystemmanuals

For information about understanding

Remote Access Controller Admin

(RACADM) subcommands and

supported RACADM interfaces, see the

RACADM Command Line Reference

Guide for iDRAC.

Dell.com/idracmanuals

For information about updating drivers

and firmware, see theMethods to

download firmware and drivers

section in this document.

Dell.com/support/drivers

Managing your system For information about the features of

the Dell OpenManage Systems

Management, see the Dell

OpenManage Systems Management

Overview Guide.

Dell.com/openmanagemanuals

Task Document Location

For information about setting up,

using, and troubleshooting

OpenManage, see the Dell

OpenManage Server Administrator

User’s Guide.

Dell.com/openmanagemanuals

For information about installing, using,

and troubleshooting Dell

OpenManage Essentials, see the Dell

OpenManage Essentials User’s Guide.

Dell.com/openmanagemanuals

For information about installing and

using Dell System E-Support Tool

(DSET), see the Dell System E-Support

Tool (DSET) User's Guide.

Dell.com/DSET

For information about installing and

using Active System Manager (ASM),

see the Active System Manager User’s

Guide.

Dell.com/asmdocs

For understanding the features of Dell

Lifecycle Controller (LCC), see the Dell

Lifecycle Controller User’s Guide.

Dell.com/idracmanuals

For information about partner

programs enterprise systems

management, see the OpenManage

Connections Enterprise Systems

Management documents.

Dell.com/

omconnectionsenterprisesystemsman

agement

For information about connections

and client systems management, see

the OpenManage Connections Client

Systems Management documentation.

Dell.com/

dellclientcommandsuitemanuals

For information about viewing

inventory, performing configuration

and monitoring tasks, remotely

turning on or off servers, and enabling

alerts for events on servers and

components using the Dell Chassis

Management Controller (CMC), see

the CMC User’s Guide.

Dell.com/esmmanuals

Working with Dell

PowerEdge RAID

controllers

For information about understanding

the features of the Dell PowerEdge

RAID controllers (PERC) and deploying

the PERC cards, see the Storage

controller documentation.

Dell.com/storagecontrollermanuals

Understanding event

and error messages

For information about checking the

event and error messages generated

Dell.com/openmanagemanuals >

OpenManage software

Task Document Location

by the system firmware and agents

that monitor system components, see

the Dell Event and Error Messages

Reference Guide.

Technical specifications

The technical and environmental specifications of your system are outlined in this section.

Chassis dimensions

This section describes the physical dimensions of the system.

Figure 11. Chassis dimensions of the PowerEdge R530 system

Table 13. Dimensions of the Dell PowerEdge R530 system

X Xa Y Z Za with

bezel Za without

bezel Zb

482.4 mm 434 mm 86.8 mm

668.715 mm

(Cabled PSU)

682.298 mm

(RON PSU) 35.6 mm 20.1

633.115 mm

(Cabled PSU)

646.698 mm

(RON PSU)

Chassis weight

Table 14. Chassis weight

System Maximum weight

PowerEdge R530 28.2 kg (62 lbs)

Processor specifications

The PowerEdge R530 system supports up to two Intel Xeon E5-2600 v3 or E5-2600 v4 product family

processors.

Power supply unit specifications

The PowerEdge R530 system supports up to two AC or DC redundant power supply units (PSUs) or one

non-redundant PSU.

Table 15. PSU specifications

PSU Class Heat dissipation

(maximum) Frequency Voltage

450 W AC

(cabled)

Bronze 1871 BTU/hr 50/60 Hz 100–240 V AC, autoranging

495 W AC Platinum 1908 BTU/hr 50/60 Hz 100–240 V AC, autoranging

750 W AC Platinum 2891 BTU/hr 50/60 Hz 100–240 V AC, autoranging

1100 W AC Platinum 4100 BTU/hr 50/60 Hz 100–240 V AC, autoranging

750 W DC (for

China only)

Platinum 2902 BTU/hr 240 V DC

NOTE: Heat dissipation is calculated using the PSU wattage rating.

NOTE: This system is also designed to connect to the IT power systems with a phase to phase

voltage not exceeding 230 V.

System battery specifications

The PowerEdge R530 system supports CR 2032 3.0-V lithium coin cell system battery.

Expansion bus specifications

The PowerEdge R530 system supports PCI Express Generation 2 and PCI Express Generation 3 expansion

slots with an optional riser card. The following table provides the expansion card riser specifications:

Table 16. Expansion card riser specifications

Expansion card riser PCIe slots on the

riser Height Length Link

Riser 1 (Plug in Slot

Slot 1 full-height full-length x16

Slot 2 full-height half -length x8

Slot 3 low-profile half -length x16

Slot 4 low-profile half -length x1

Slot 5 low-profile half -length x4

Expansion slot on

the system board

Slot 1 low-profile half -length x8

Slot 2 low-profile half -length x16

Slot 3 low-profile half -length x16

Slot 4 low-profile half -length x1

Slot 5 low-profile half -length x4

Memory specifications

The PowerEdge R530 system supports DDR4 registered DIMMs (RDIMMs). Supported memory bus

frequencies are 1866 MT/s, 2133MT/s, or 2400 MT/s.

Table 17. Memory specifications

Memory module

sockets Memory capacity Minimum RAM Maximum RAM

Twelve 288–pin • 4 GB single rank

(RDIMMs)

• 8 GB, 16 GB, or 32 GB

dual rank (RDIMMs)

• 4 GB with single

processor

• 8 GB with dual

processors (minimum

one memory module

per processor)

• Up to 256 GB with a

single processor

• Up to 384 GB with a

dual processor

Drive specifications

Hard drives

The PowerEdge R530 system supports:

• Up to eight 3.5-inch or 2.5-inch, internal, hot-swappable SAS, SATA, or Nearline SAS hard drives or up

to eight 3.5-inch or 2.5-inch, internal, hot-swappable SATA SSDs

Optical drive

The PowerEdge R530 system supports one optional SATA DVD-ROM drive or DVD+/-RW drive.

Ports and connectors specifications

USB ports

The PowerEdge R530 system supports:

• USB 2.0-compliant ports on the front panel

• USB 3.0-complaint and USB 2.0-compliant ports on the back panel

• internal USB 3.0-compliant port

The following table provides more information about the USB specifications:

Table 18. USB specifications

System Front panel Back panel Internal

PowerEdge R530 • One 4-pin, USB 2.0-

compliant port

• One USB management

port/iDRAC Direct

Two USB ports, 1 USB

3.0-compliant port and 1

USB 2.0–compliant port

One 9-pin, USB 3.0-

compliant port

NIC ports

The PowerEdge R530 system supports four 10/100/1000 Gbps Network Interface Controller (NIC) ports

on the back panel.

Serial connector

The serial connector connects a serial device to the system. The PowerEdge R530 system supports one

serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-

compliant.

VGA ports

The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge

R530 system supports two 15-pin VGA ports on the front and back panels.

Internal Dual SD Module

The PowerEdge R530 system supports two optional flash memory card slots with an internal dual SD

module.

NOTE: One card slot is dedicated for redundancy.

Video specifications

The PowerEdge R530 system supports Matrox G200eR2 graphics card with 16 MB capacity.

Table 19. Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640x480 60,70 8, 16, 32

800x600 60,75, 85 8, 16, 32

1024x768 60,75, 85 8, 16, 32

1152x864 60,75, 85 8, 16, 32

1280x1024 60,75 8, 16, 32

1440x900 60 8, 16, 32

Environmental specifications

NOTE: For additional information about environmental measurements for specific system

configurations, see Dell.com/environmental_datasheets.

Table 20. Temperature specifications

Temperature Specifications

Storage –40°C to 65°C (–40°F to 149°F)

Continuous operation (for altitude less than

950 m or 3117 ft)

10°C to 35°C (50°F to 95°F) with no direct sunlight on the

equipment.

Fresh air For information about fresh air, see Expanded Operating

Temperature section.

Maximum temperature gradient (operating

and storage)

20°C/h (68°F/h)

Table 21. Relative humidity specifications

Relative humidity Specifications

Storage 5% to 95% RH with 33°C (91°F) maximum dew point.

Atmosphere must be non-condensing at all times.

Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum

dew point.

Table 22. Maximum vibration specifications

Maximum vibration Specifications

Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).

Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides

tested).

Table 23. Maximum shock specifications

Maximum vibration Specifications

Operating Six consecutively executed shock pulses in the positive

and negative x, y, and z axes of 40 G for up to 2.3 ms.

Storage Six consecutively executed shock pulses in the positive

and negative x, y, and z axes (one pulse on each side of

the system) of 71 G for up to 2 ms.

Table 24. Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10,000 ft)

Storage 12,000 m (39,370 ft)

Table 25. Operating temperature de-rating specifications

Operating temperature de-rating Specifications

Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547

ft) above 950 m (3,117 ft).

35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319

ft) above 950 m (3,117 ft).

40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228

ft) above 950 m (3,117 ft).

Particulate and gaseous contamination specifications

The following table defines the limitations that help avoid any equipment damage or failure from

particulates and gaseous contamination. If the levels of particulates or gaseous pollution exceed the

specified limitations and result in equipment damage or failure, you may need to rectify the

environmental conditions. Re-mediation of environmental conditions is the responsibility of the

customer.

Table 26. Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO

14644-1 with a 95% upper confidence limit.

NOTE: This condition applies to data center

environments only. Air filtration requirements do not

apply to IT equipment designed to be used outside a

data center, in environments such as an office or

factory floor.

NOTE: Air entering the data center must have

MERV11 or MERV13 filtration.

Conductive dust Air must be free of conductive dust, zinc whiskers, or

other conductive particles.

Particulate contamination Specifications

NOTE: This condition applies to data center and

non-data center environments.

Corrosive dust • Air must be free of corrosive dust.

• Residual dust present in the air must have a

deliquescent point less than 60% relative humidity.

NOTE: This condition applies to data center and

non-data center environments.

Table 27. Gaseous contamination specifications

Gaseous contamination Specifications

Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/

ISA71.04-1985.

Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9.

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

Standard operating temperature

Table 28. Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than

950 m or 3117 ft)

10°C to 35°C (50°F to 95°F) with no direct sunlight on the

equipment.

Expanded operating temperature

Table 29. Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point.

NOTE: Outside the standard operating temperature

(10°C to 35°C), the system can operate continuously

in temperatures as low as 5°C and as high as 40°C.

For temperatures between 35°C and 40°C, de-rate

maximum allowable temperature by 1°C per 175 m above

950 m (1°F per 319 ft).

≤ 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.

NOTE: Outside the standard operating temperature

(10°C to 35°C), the system can operate down to –5°C

or up to 45°C for a maximum of 1% of its annual

operating hours.

Expanded operating temperature Specifications

For temperatures between 40°C and 45°C, de-rate

maximum allowable temperature by 1°C per 125 m above

950 m (1°F per 228 ft).

NOTE: When operating in the expanded temperature range, system performance may be impacted.

NOTE: When operating in the expanded temperature range, ambient temperature warnings maybe

reported on the LCD panel and in the System Event Log.

Expanded operating temperature restrictions

• Do not perform a cold startup below 5°C.

• The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft).

• Only support TDP to 120W

• Tape Backup Unit (TBU) is not supported in Fresh Air.

• Redundant power supplies are required.

• Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported.

• PCIe SSD is not supported.

Initial system setup and configuration

Setting up your system

Complete the following steps to set up your system:

1. Unpack the system.

2. Install the system into the rack. For more information about installing the system into the rack, see

your system Rack Installation Placemat at Dell.com/poweredgemanuals.

3. Connect the peripherals to the system.

4. Connect the system to its electrical outlet.

5. Turn the system on by pressing the power button or by using iDRAC.

6. Turn on the attached peripherals.

iDRAC configuration

The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more

productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system

issues, helps them perform remote system management, and reduces the need for physical access to the

system.

Options to set up iDRAC IP address

You must configure the initial network settings based on your network infrastructure to enable the

communication to and from iDRAC. You can set up the IP address by using one of the following

interfaces:

Interfaces Document/Section

iDRAC Settings

utility

See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/

idracmanuals

Dell Deployment

Toolkit

See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals

Dell Lifecycle

Controller

See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals

Chassis or Server

LCD panel

See the LCD panel section

You must use the default iDRAC IP address 192.168.0.120 to configure the initial network settings,

including setting up DHCP or a static IP for iDRAC.

NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable

to the Ethernet connector 1 on the system board.

NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP

address.

You can log in to iDRAC as:

• iDRAC user

• Microsoft Active Directory user

• Lightweight Directory Access Protocol (LDAP) user

The default user name and password are root and calvin. You can also log in by using Single Sign-On

or Smart Card.

NOTE: You must have iDRAC credentials to log in to iDRAC.

For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote

Access Controller User's Guide at Dell.com/idracmanuals.

Options to install the operating system

If the system is shipped without an operating system, install the supported operating system by using one

of the following resources:

Table 30. Resources to install the operating system

Resources Location

Dell Systems Management Tools and

Documentation media

Dell.com/operatingsystemmanuals

Dell Lifecycle Controller Dell.com/idracmanuals

Dell OpenManage Deployment Toolkit Dell.com/openmanagemanuals

Dell certified VMware ESXi Dell.com/virtualizationsolutions

Supported operating systems on Dell PowerEdge

systems

Dell.com/ossupport

Installation and How-to videos for supported

operating systems on Dell PowerEdge systems

Supported Operating Systems for Dell PowerEdge

Systems

Methods to download firmware and drivers

You can download the firmware and drivers by using any of the following methods:

Table 31. Firmware and drivers

Methods Location

From the Dell Support site Dell.com/support/home

Using Dell Remote Access Controller Lifecycle

Controller (iDRAC with LC)

Dell.com/idracmanuals

Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals

Methods Location

Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals

Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals

Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals

Downloading the drivers and firmware

Dell recommends that you download and install the latest BIOS, drivers, and systems management

firmware on your system.

Prerequisites

Ensure that you clear the web browser cache before downloading the drivers and firmware.

Steps

1. Go to Dell.com/support/drivers.

2. Under the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or

Express Service Code box.

NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to

automatically detect your Service Tag, or under General support, navigate to your product.

3. Click Drivers & Downloads.

The drivers that are applicable to your selection are displayed.

4. Download the drivers you need to a USB drive, CD, or DVD.

Pre-operating system management

applications

You can manage basic settings and features of a system without booting to the operating system by

using the system firmware.

Options to manage the pre-operating system

applications

Your system has the following options to manage the pre-operating system applications:

• System Setup

• Boot Manager

• Dell Lifecycle Controller

• Preboot Execution Environment (PXE)

Related Links

System Setup

Boot Manager

Dell Lifecycle Controller

PXE boot

System Setup

By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device

settings of your system.

NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the

help text in the text browser, press F1.

You can access system setup by using two methods:

• Standard graphical browser — The browser is enabled by default.

• Text browser — The browser is enabled by using Console Redirection.

Related Links

System Setup details

Viewing System Setup

To view the System Setup screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

Related Links

System Setup

System Setup details

System BIOS

iDRAC Settings utility

Device Settings

System Setup details

The System Setup Main Menu screen details are explained as follows:

Option Description

System BIOS Enables you to configure BIOS settings.

iDRAC Settings Enables you to configure iDRAC settings.

The iDRAC settings utility is an interface to set up and configure the iDRAC

parameters by using UEFI (Unified Extensible Firmware Interface). You can enable

or disable various iDRAC parameters by using the iDRAC settings utility. For more

information about this utility, see Integrated Dell Remote Access Controller User’s

Guide at Dell.com/idracmanuals.

Device Settings Enables you to configure device settings.

Related Links

System Setup

Viewing System Setup

System BIOS

You can use the System BIOS screen to edit specific functions such as boot order, system password,

setup password, set the RAID mode, and enable or disable USB ports.

Related Links

System BIOS Settings details

Boot Settings

Network Settings

System Security

System Information

Memory Settings

Processor Settings

SATA Settings

Integrated Devices

Serial Communication

System Profile Settings

Miscellaneous Settings

iDRAC Settings utility

Device Settings

Viewing System BIOS

To view the System BIOS screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

Related Links

System BIOS

System BIOS Settings details

The System BIOS Settings screen details are explained as follows:

Option Description

System

Information

Specifies information about the system such as the system model name, BIOS

version, and Service Tag.

Memory Settings Specifies information and options related to the installed memory.

Processor Settings Specifies information and options related to the processor such as speed and

cache size.

SATA Settings Specifies options to enable or disable the integrated SATA controller and ports.

Option Description

Boot Settings Specifies options to specify the boot mode (BIOS or UEFI). Enables you to modify

UEFI and BIOS boot settings.

Network Settings Specifies options to change the network settings.

Integrated

Devices

Specifies options to manage integrated device controllers and ports and specify

related features and options.

Serial

Communication

Specifies options to manage the serial ports and specify related features and

options.

System Profile

Settings

Specifies options to change the processor power management settings, memory

frequency, and so on.

System Security Specifies options to configure the system security settings, such as system

password, setup password, Trusted Platform Module (TPM) security. It also

manages the power and NMI buttons on the system.

Miscellaneous

Settings

Specifies options to change the system date, time, and so on.

Related Links

System BIOS

Viewing System BIOS

Boot Settings

You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to

specify the boot order.

Related Links

Boot Settings details

System BIOS

Viewing Boot Settings

Choosing the system boot mode

Changing the boot order

Viewing Boot Settings

To view the Boot Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Boot Settings.

Related Links

Boot Settings

Boot Settings details

Choosing the system boot mode

Changing the boot order

Boot Settings details

The Boot Settings screen details are explained as follows:

Option Description

Boot Mode Enables you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from booting if

the operating system is not installed in the same boot mode.

If the operating system supports UEFI, you can set this option to UEFI. Setting this

field to BIOS allows compatibility with non-UEFI operating systems. This option is

set to BIOS by default.

NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting

this field to BIOS disables the UEFI Boot Settings menu.

Boot Sequence

Retry

Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled

and the system fails to boot, the system reattempts the boot sequence after 30

seconds. This option is set to Enabled by default.

Hard-Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure. The

devices are selected in the Hard-Disk Drive Sequence on the Boot Option Setting

menu. When this option is set to Disabled, only the first hard drive in the list is

attempted to boot. When this option is set to Enabled, all hard drives are attempted

to boot in the order selected in the Hard-Disk Drive Sequence. This option is not

enabled for UEFI Boot Mode.

Boot Option

Settings

Configures the boot sequence and the boot devices.

Related Links

Boot Settings

Viewing Boot Settings

Choosing the system boot mode

Changing the boot order

Choosing the system boot mode

System Setup enables you to specify one of the following boot modes for installing your operating

system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you

have configured your system to boot to UEFI mode, it replaces the system BIOS.

1. From the System Setup Main Menu, click Boot Settings, and select Boot Mode.

2. Select the boot mode you want the system to boot into.

CAUTION: Switching the boot mode may prevent the system from booting if the operating

system is not installed in the same boot mode.

3. After the system boots in the specified boot mode, proceed to install your operating system from

that mode.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS

and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot

mode.

NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.

Related Links

Boot Settings

Boot Settings details

Viewing Boot Settings

Changing the boot order

You may have to change the boot order if you want to boot from a USB key or an optical drive. The

following instructions may vary if you have selected BIOS for Boot Mode.

1. On the System Setup Main Menu screen, click System BIOS → Boot Settings.

2. Click Boot Option Settings → Boot Sequence.

3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the

device down or up in the order.

4. Click Exit, and then click Yes to save the settings on exit.

Related Links

Boot Settings

Boot Settings details

Viewing Boot Settings

Network Settings

You can use the Network Settings screen to modify PXE device settings. The network settings option is

available only in the UEFI mode.

NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the

optional Boot ROM of the network controllers handles the network settings.

Related Links

Network Settings screen details

System BIOS

Viewing Network Settings

To view the Network Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Network Settings.

Related Links

Network Settings

Network Settings screen details

The Network Settings screen details are explained as follows:

Option Description

PXE Device n (n =

1 to 4)

Enables or disables the device. When enabled, a UEFI boot option is created for the

device.

PXE Device n

Settings(n = 1 to 4)

Enables you to control the configuration of the PXE device.

Related Links

Network Settings

Viewing Network Settings

UEFI iSCSI Settings

You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is

available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For

the BIOS boot mode, the option ROM of the network controller handles the network settings.

Viewing UEFI iSCSI Settings

To view the UEFI iSCSI Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Network Settings.

5. On the Network Settings screen, click UEFI iSCSI Settings.

UEFI iSCSI Settings details

The UEFI ISCSI Settings screen details are explained as follows:

Option Description

ISCSI Initiator

Name

Specifies the name of the iSCSI initiator (iqn format).

ISCSI Device n (n =

1 to 4)

Enables or disables the iSCSI device. When disabled, a UEFI boot option is created

for the iSCSI device automatically.

System Security

You can use the System Security screen to perform specific functions such as setting the system

password, setup password and disabling the power button.

Related Links

System Security Settings details

Operating with a setup password enabled

System BIOS

Viewing System Security

Creating a system and setup password

Using your system password to secure your system

Deleting or changing system and setup password

Viewing System Security

To view the System Security screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click System Security.

Related Links

System Security

System Security Settings details

The System Security Settings screen details are explained as follows:

Option Description

Intel AES-NI Improves the speed of applications by performing encryption and decryption by

using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set

to Enabled by default.

System Password Sets the system password. This option is set to Enabled by default and is read-only

if the password jumper is not installed in the system.

Setup Password Sets the setup password. This option is read-only if the password jumper is not

installed in the system.

Password Status Locks the system password. This option is set to Unlocked by default.

TPM Security NOTE: The TPM menu is available only when the TPM module is installed.

Enables you to control the reporting mode of the TPM. The TPM Security option is

set to Off by default. You can only modify the TPM Status, TPM Activation, and Intel

TXT fields if the TPM Status field is set to either On with Pre-boot Measurements

or On without Pre-boot Measurements.

TPM Information Changes the operational state of the TPM. This option is set to No Change by

default.

Option Description

TPM Status Specifies the TPM status.

TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The

loss of TPM keys may affect booting to the operating system.

Clears all the contents of the TPM. The TPM Clear option is set to No by default.

Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable

the Intel TXT option, virtualization technology and TPM Security must be enabled

with Pre-boot measurements. This option is set to Off by default.

Power Button Enables or disables the power button on the front of the system. This option is set

to Enabled by default.

NMI Button Enables or disables the NMI button on the front of the system. This option is set to

Disabled by default.

AC Power

Recovery

Sets how the system behaves after AC power is restored to the system. This option

is set to Last by default.

AC Power

Recovery Delay

Sets the time delay for the system to power up after AC power is restored to the

system. This option is set to Immediate by default.

User Defined

Delay (60s to

240s)

Sets the User Defined Delay option when the User Defined option for AC Power

Recovery Delay is selected.

UEFI Variable

Access

Provides varying degrees of securing UEFI variables. When set to Standard (the

default), UEFI variables are accessible in the operating system per the UEFI

specification. When set to Controlled, selected UEFI variables are protected in the

environment and new UEFI boot entries are forced to be at the end of the current

boot order.

Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using

the certificates in the Secure Boot Policy. Secure Boot is disabled by default.

Secure Boot

Policy

When Secure Boot policy is set to Standard, the BIOS uses the system

manufacturer’s key and certificates to authenticate pre-boot images. When Secure

Boot policy is set to Custom, the BIOS uses the user-defined key and certificates.

Secure Boot policy is set to Standard by default.

Secure Boot

Policy Summary

Specifies the list of certificates and hashes that secure boot uses to authenticate

images.

Related Links

System Security

Viewing System Security

Creating a system and setup password

Prerequisites

Ensure that the password jumper is enabled. The password jumper enables or disables the system

password and setup password features. For more information, see the System board jumper settings

section.

NOTE: If the password jumper setting is disabled, the existing system password and setup password

are deleted and you need not provide the system password to boot the system.

Steps

1. To enter System Setup, press F2 immediately after turning on or rebooting your system.

2. On the System Setup Main Menu screen, click System BIOS → System Security.

3. On the System Security screen, verify that Password Status is set to Unlocked.

4. In the System Password field, type your system password, and press Enter or Tab.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to reenter the system password.

5. Reenter the system password, and click OK.

6. In the Setup Password field, type your setup password and press Enter or Tab.

A message prompts you to reenter the setup password.

7. Reenter the setup password, and click OK.

8. Press Esc to return to the System BIOS screen. Press Esc again.

A message prompts you to save the changes.

NOTE: Password protection does not take effect until the system reboots.

Related Links

System Security

Using your system password to secure your system

If you have assigned a setup password, the system accepts your setup password as an alternate system

password.

Steps

1. Turn on or reboot your system.

2. Type the system password and press Enter.

Next steps

When Password Status is set to Locked, type the system password and press Enter when prompted at

reboot.

NOTE: If an incorrect system password is typed, the system displays a message and prompts you to

reenter your password. You have three attempts to type the correct password. After the third

unsuccessful attempt, the system displays an error message that the system has stopped

functioning and must be turned off. Even after you turn off and restart the system, the error

message is displayed until the correct password is entered.

Related Links

System Security

Deleting or changing system and setup password

Prerequisites

NOTE: You cannot delete or change an existing system or setup password if the Password Status is

set to Locked.

Steps

1. To enter System Setup, press F2 immediately after turning on or restarting your system.

2. On the System Setup Main Menu screen, click System BIOS → System Security.

3. On the System Security screen, ensure that Password Status is set to Unlocked.

4. In the System Password field, alter or delete the existing system password, and then press Enter or

Tab.

5. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.

If you change the system and setup password, a message prompts you to reenter the new password.

If you delete the system and setup password, a message prompts you to confirm the deletion.

6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save

the changes.

Related Links

System Security

Operating with a setup password enabled

If Setup Password is set to Enabled, type the correct setup password before modifying the system setup

options.

If you do not type the correct password in three attempts, the system displays the following message:

Invalid Password! Number of unsuccessful password attempts: <x> System Halted!

Must power down.

Even after you turn off and restart the system, the error message is displayed until the correct password is

typed. The following options are exceptions:

• If System Password is not set to Enabled and is not locked through the Password Status option, you

can assign a system password. For more information, see the System Security Settings screen section.

• You cannot disable or change an existing system password.

NOTE: You can use the password status option with the setup password option to protect the

system password from unauthorized changes.

Related Links

System Security

System Information

You can use the System Information screen to view system properties such as Service Tag, system model

name, and the BIOS version.

Related Links

System Information details

System BIOS

Viewing System Information

To view the System Information screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click System Information.

Related Links

System Information

System Information details

The System Information screen details are explained as follows:

Option Description

System Model

Name

Specifies the system model name.

System BIOS

Version

Specifies the BIOS version installed on the system.

System

Management

Engine Version

Specifies the current version of the Management Engine firmware.

System Service

Tag

Specifies the system Service Tag.

System

Manufacturer

Specifies the name of the system manufacturer.

System

Manufacturer

Contact

Information

Specifies the contact information of the system manufacturer.

System CPLD

Version

Specifies the current version of the system complex programmable logic device

(CPLD) firmware.

UEFI Compliance

Version

Specifies the UEFI compliance level of the system firmware.

Related Links

System Information

System Information details

Viewing System Information

Memory Settings

You can use the Memory Settings screen to view all the memory settings and enable or disable specific

memory functions, such as system memory testing and node interleaving.

Related Links

Memory Settings details

System BIOS

Viewing Memory Settings

To view the Memory Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Memory Settings.

Related Links

Memory Settings

Memory Settings details

The Memory Settings screen details are explained as follows:

Option Description

System Memory

Size

Specifies the memory size in the system.

System Memory

Type

Specifies the type of memory installed in the system.

System Memory

Speed

Specifies the system memory speed.

System Memory

Voltage

Specifies the system memory voltage.

Video Memory Specifies the amount of video memory.

System Memory

Testing

Specifies whether the system memory tests are run during system boot. Options

are Enabled and Disabled. This option is set to Disabled by default.

Memory

Operating Mode

Specifies the memory operating mode. The options available are Optimizer Mode,

Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode,

Dell Fault Resilient Mode and Dell NUMA Fault Resilient Mode. This option is set

to Optimizer Mode by default.

NOTE: The Memory Operating Mode option can have different default and

available options based on the memory configuration of your system.

NOTE: The Dell Fault Resilient Mode option establishes an area of memory

that is fault resilient. This mode can be used by an operating system that

supports the feature to load critical applications or enables the operating

system kernel to maximize system availability.

Node Interleaving Specifies if Non-Uniform Memory architecture (NUMA) is supported. If this field is

set to Enabled, memory interleaving is supported if a symmetric memory

configuration is installed. If the field is set to Disabled, the system supports NUMA

(asymmetric) memory configurations. This option is set to Disabled by default.

Option Description

Snoop Mode Specifies the Snoop Mode options. The Snoop Mode options available are Home

Snoop, Early Snoop, and Cluster on Die. This option is set to Early Snoop by

default. This field is available only when the Node Interleaving is set to Disabled.

Related Links

Memory Settings

Viewing Memory Settings

Processor Settings

You can use the Processor Settings screen to view the processor settings, and perform specific functions

such as enabling virtualization technology, hardware prefetcher, and logical processor idling.

Related Links

Processor Settings details

System BIOS

Viewing Processor Settings

To view the Processor Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Processor Settings.

Related Links

Processor Settings

Processor Settings details

The Processor Settings screen details are explained as follows:

Option Description

Logical Processor Enables or disables the logical processors and displays the number of logical

processors. If this option is set to Enabled, the BIOS displays all the logical

processors. If this option is set to Disabled, the BIOS displays only one logical

processor per core. This option is set to Enabled by default.

QPI Speed Enables you to control QuickPath Interconnect data rate settings.

Alternate RTID

(Requestor

Transaction ID)

Setting

Modifies Requestor Transaction IDs, which are QPI resources. This option is set to

Disabled by default.

NOTE: Enabling this option may negatively impact the overall system

performance.

Virtualization

Technology

Enables or disables the additional hardware capabilities provided for virtualization.

This option is set to Enabled by default.

Option Description

Address

Translation

Service (ATS)

Defines the Address Translation Cache (ATC) for devices to cache the DMA

transactions. This option provides an interface between CPU and DMA Memory

Management to a chipset's Address Translation and Protection Table to translate

DMA addresses to host addresses. This option is set to Enabled by default.

Adjacent Cache

Line Prefetch

Optimizes the system for applications that need high utilization of sequential

memory access. This option is set to Enabled by default. You can disable this

option for applications that need high utilization of random memory access.

Hardware

Prefetcher

Enables or disables the hardware prefetcher. This option is set to Enabled by

default.

DCU Streamer

Prefetcher

Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is

set to Enabled by default.

DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to

Enabled by default.

Execute Disable Enables you to run the disable memory protection technology. This option is set to

Enabled by default.

Logical Processor

Idling

Enables you to improve the energy efficiency of a system. It uses the operating

system core parking algorithm and parks some of the logical processors in the

system which in turn allows the corresponding processor cores to transition into a

lower power idle state. This option can only be enabled if the operating system

supports it. It is set to Disabled by default.

Configurable TDP Enables you to reconfigure the processor Thermal Design Power (TDP) levels

during POST based on the power and thermal delivery capabilities of the system.

TDP verifies the maximum heat the cooling system is needed to dissipate. This

option is set to Nominal by default.

NOTE: This option is only available on certain stock keeping units (SKUs) of the

processors.

X2Apic Mode Enables or disables the X2Apic mode.

Number of Cores

per Processor

Controls the number of enabled cores in each processor. This option is set to All

by default.

Processor 64-bit

Support

Specifies if the processor(s) support 64-bit extensions.

Processor Core

Speed

Specifies the maximum core frequency of the processor.

Process Bus Speed Displays the bus speed of the processor.

NOTE: The processor bus speed option displays only when both processors

are installed.

Processor 1 NOTE: Depending on the number of CPUs, there may be up to four

processors listed.

The following settings are displayed for each processor installed in the system:

Option Description

Family-Model-

Stepping

Specifies the family, model, and stepping of the processor

as defined by Intel.

Brand Specifies the brand name.

Level 2 Cache Specifies the total L2 cache.

Level 3 Cache Specifies the total L3 cache.

Number of Cores Specifies the number of cores per processor.

Related Links

Processor Settings

Viewing Processor Settings

SATA Settings

You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on

your system.

Related Links

SATA Settings details

System BIOS

Viewing SATA Settings

To view the SATA Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click SATA Settings.

Related Links

SATA Settings

SATA Settings details

The SATA Settings screen details are explained as follows:

Option Description

Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes.

This option is set to AHCI by default.

Security Freeze

Lock

Sends Security Freeze Lock command to the Embedded SATA drives during POST.

This option is applicable only for ATA and AHCI modes.

Write Cache Enables or disables the command for Embedded SATA drives during POST.

Option Description

Port A Sets the drive type of the selected device. For Embedded SATA settings in ATA

mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS

support.

For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port B Sets the drive type of the selected device. For Embedded SATA settings in ATA

mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS

support.

For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port C Sets the drive type of the selected device. For Embedded SATA settings in ATA

mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS

support.

For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port D Sets the drive type of the selected device. For Embedded SATA settings in ATA

mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS

support.

For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Option Description

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port E Sets the drive type of the selected device. For Embedded SATA settings in ATA

mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS

support.

For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port F Sets the drive type of the selected device. For Embedded SATA settings in ATA

mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS

support.

For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port G Sets the drive type of the selected device. For Embedded SATA settings in ATA

mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS

support.

For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port H Sets the drive type of the selected device. For Embedded SATA settings in ATA

mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS

support.

Option Description

For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port I Sets the drive type of the selected device. For Embedded SATA settings in ATA

mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS

support.

For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Port J Sets the drive type of the selected device. For Embedded SATA settings in ATA

mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS

support.

For AHCI or RAID mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the hard drive. This field is

undefined for removable media devices such as optical

drives.

Related Links

SATA Settings

Viewing SATA Settings

Integrated Devices

You can use the Integrated Devices screen to view and configure the settings of all integrated devices

including the video controller, integrated RAID controller, and the USB ports.

Related Links

Integrated Devices details

System BIOS

Viewing Integrated Devices

To view the Integrated Devices screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Integrated Devices.

Related Links

Integrated Devices

Integrated Devices details

The Integrated Devices screen details are explained as follows:

Option Description

USB 3.0 Setting Enables or disables the USB 3.0 support. Enable this option only if your operating

system supports USB 3.0. If you disable this option, devices operate at USB 2.0

speed. USB 3.0 is enabled by default.

User Accessible

USB Ports

Enables or disables the USB ports. Selecting Only Back Ports On disables the front

USB ports, selecting All Ports Off disables all USB ports. The USB keyboard and

mouse operate during boot process in certain operating systems. After the boot

process is complete, the USB keyboard and mouse do not work if the ports are

disabled.

NOTE: Selecting Only Back Ports On and All Ports Off disables the USB

management port and also restricts access to iDRAC features.

Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.

Integrated RAID

Controller

Enables or disables the integrated RAID controller. This option is set to Enabled by

default.

Embedded NIC1

and NIC2 NOTE: The Embedded NIC1 and NIC2 options are only available on systems

that do not have Integrated Network Card 1.

Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the

NIC may still be available for shared network access by the embedded

management controller. The embedded NIC1 and NIC2 options are only available

on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1

and NIC2 option is mutually exclusive with the Integrated Network Card 1 option.

Configure the Embedded NIC1 and NIC2 option by using the NIC management

utilities of the system.

Embedded NIC3

and NIC4

Allows you to enable or disable the Embedded NIC3 and NIC4. If set to Disabled,

the NIC may still be available for shared network access by the embedded

management controller. Configure this function using the NIC management

utilities of the system.

Option Description

I/OAT DMA Engine Enables or disables the I/OAT option. Enable only if the hardware and software

support the feature.

Embedded Video

Controller

Enables or disables the Embedded Video Controller option. This option is set to

Enabled by default.

Current State of

Embedded Video

Controller

Displays the current state of the embedded video controller. The Current State of

Embedded Video Controller option is a read-only field. If the Embedded Video

Controller is the only display capability in the system (that is, no add-in graphics

card is installed), then the Embedded Video Controller is automatically used as the

primary display even if the Embedded Video Controller setting is set to Disabled.

SR-IOV Global

Enable

Enables or disables the BIOS configuration of Single Root I/O Virtualization (SR-

IOV) devices. This option is set to Disabled by default.

OS Watchdog

Timer

If your system stops responding, this watchdog timer aids in the recovery of your

operating system. When this option is set to Enabled, the operating system

initializes the timer. When this option is set to Disabled (the default), the timer does

not have any effect on the system.

Memory Mapped

I/O above 4 GB

Enables or disables the support for PCIe devices that need large amounts of

memory. This option is set to Enabled by default.

Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement

feature controls the configuration of PCIe cards installed in the specified slot. Slots

must be disabled only when the installed peripheral card prevents booting into the

operating system or causes delays in system startup. If the slot is disabled, both the

Option ROM and UEFI drivers are disabled.

Related Links

Integrated Devices

Viewing Integrated Devices

Serial Communication

You can use the Serial Communication screen to view the properties of the serial communication port.

Related Links

Serial Communication details

System BIOS

Viewing Serial Communication

To view the Serial Communication screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Serial Communication.

Related Links

Serial Communication

Serial Communication details

The Serial Communication screen details are explained as follows:

Option Description

Serial

Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS.

BIOS console redirection can also be enabled and the port address can be

specified. This option is set to Auto by default.

Serial Port

Address

Enables you to set the port address for serial devices. This option is set to Serial

Device 1=COM2, Serial Device 2=COM1 by default.

NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature.

To use console redirection by SOL, configure the same port address for

console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting

saved in iDRAC. The serial MUX setting can independently be changed in

iDRAC. Loading the BIOS default settings from within the BIOS setup utility

may not always revert the serial MUX setting to the default setting of Serial

Device 1.

External Serial

Connector Enables you to associate the External Serial Connector to Serial Device 1, Serial

Device 2, or the Remote Access Device by using this option.

NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use

console redirection by SOL, configure the same port address for console

redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting

saved in iDRAC. The serial MUX setting can independently be changed in

iDRAC. Loading the BIOS default settings from within the BIOS setup utility

may not always revert this setting to the default setting of Serial Device 1.

Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to

determine the baud rate automatically. This failsafe baud rate is used only if the

attempt fails, and the value must not be changed. This option is set to 115200 by

default.

Remote Terminal

Type

Sets the remote console terminal type. This option is set to VT 100/VT 220 by

default.

Redirection After

Boot

Enables or disables the BIOS console redirection when the operating system is

loaded. This option is set to Enabled by default.

Related Links

Serial Communication

Viewing Serial Communication

System Profile Settings

You can use the System Profile Settings screen to enable specific system performance settings such as

power management.

Related Links

System Profile Settings details

System BIOS

Viewing System Profile Settings

To view the System Profile Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click System Profile Settings.

Related Links

System Profile Settings

System Profile Settings details

The System Profile Settings screen details are explained as follows:

Option Description

System Profile Sets the system profile. If you set the System Profile option to a mode other than

Custom, the BIOS automatically sets the rest of the options. You can only change

the rest of the options if the mode is set to Custom. This option is set to

Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power

Controller.

NOTE: All the parameters on the system profile setting screen are available

only when the System Profile option is set to Custom.

CPU Power

Management

Sets the CPU power management. This option is set to System DBPM (DAPC) by

default. DBPM is Demand-Based Power Management.

Memory

Frequency

Sets the speed of the system memory. You can select Maximum Performance,

Maximum Reliability, or a specific speed.

Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option

is set to Enabled by default.

Energy Efficient

Turbo

Enables or disables the Energy Efficient Turbo option.

Energy Efficient Turbo (EET) is a mode of operation where a processor’s core

frequency is adjusted to be within the turbo range based on workload.

C1E Enables or disables the processor to switch to a minimum performance state when

it is idle. This option is set to Enabled by default.

Option Description

C States Enables or disables the processor to operate in all available power states. This

option is set to Enabled by default.

Collaborative CPU

Performance

Control

Enables or disables the CPU power management option. When set to Enabled, the

CPU power management is controlled by the OS DBPM and the System DBPM

(DAPC). This option is set to Disabled by default.

Memory Patrol

Scrub

Sets the memory patrol scrub frequency. This option is set to Standard by default.

Memory Refresh

Rate

Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.

Uncore Frequency Enables you to select the Processor Uncore Frequency option.

Dynamic mode enables the processor to optimize power resources across the

cores and uncore during runtime. The optimization of the uncore frequency to

either save power or optimize performance is influenced by the setting of the

Energy Efficiency Policy option.

Energy Efficient

Policy

Enables you to select the Energy Efficient Policy option.

The CPU uses the setting to manipulate the internal behavior of the processor and

determines whether to target higher performance or better power savings.

Number of Turbo

Boot Enabled

Cores for

Processor 1

NOTE: If there are two processors installed in the system, you see an entry for

Number of Turbo Boost Enabled Cores for Processor 2.

Controls the number of turbo boost enabled cores for processor 1. The maximum

number of cores is enabled by default.

Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to

Enabled for all system profiles, except Custom by default.

NOTE: This option can be disabled only if the C States option in the Custom

mode is set to disabled.

NOTE: When C States is set to Enabled in the Custom mode, changing the

Monitor/Mwait setting does not impact the system power or performance.

Related Links

System Profile Settings

Viewing System Profile Settings

Miscellaneous Settings

You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset

tag and changing the system date and time.

Related Links

Miscellaneous Settings details

System BIOS

Viewing Miscellaneous Settings

To view the Miscellaneous Settings screen, perform the following steps:

1. Turn on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish

booting, and then restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Miscellaneous Settings.

Related Links

Miscellaneous Settings

Miscellaneous Settings details

The Miscellaneous Settings screen details are explained as follows:

Option Description

System Time Enables you to set the time on the system.

System Date Enables you to set the date on the system.

Asset Tag Specifies the asset tag and enables you to modify it for security and tracking

purposes.

Keyboard

NumLock

Enables you to set whether the system boots with the NumLock enabled or

disabled. This option is set to On by default.

NOTE: This option does not apply to 84-key keyboards.

F1/F2 Prompt on

Error

Enables or disables the F1/F2 prompt on error. This option is set to Enabled by

default. The F1/F2 prompt also includes keyboard errors.

Load Legacy

Video Option

ROM

Enables you to determine whether the system BIOS loads the legacy video (INT

10H) option ROM from the video controller. Selecting Enabled in the operating

system does not support UEFI video output standards. This field is available only for

UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode

is enabled.

Related Links

Miscellaneous Settings

Viewing Miscellaneous Settings

iDRAC Settings utility

The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You

can enable or disable various iDRAC parameters by using the iDRAC settings utility.

NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise

License upgrade.

For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide

at Dell.com/idracmanuals.

Related Links

Device Settings

System BIOS

Entering the iDRAC Settings utility

Changing the thermal settings

Entering the iDRAC Settings utility

1. Turn on or restart the managed system.

2. Press F2 during Power-on Self-test (POST).

3. On the System Setup Main Menu page, click iDRAC Settings.

The iDRAC Settings screen is displayed.

Related Links

iDRAC Settings utility

Changing the thermal settings

The iDRAC settings utility enables you to select and customize the thermal control settings for your

system.

1. Click iDRAC Settings → Thermal.

2. Under SYSTEM THERMAL PROFILE → Thermal Profile, select one of the following options:

• Default Thermal Profile Settings

• Maximum Performance (Performance Optimized)

• Minimum Power (Performance per Watt Optimized)

3. Under USER COOLING OPTIONS, set the Fan Speed Offset, Minimum Fan Speed, and Custom

Minimum Fan Speed.

4. Click Back → Finish → Yes.

Related Links

iDRAC Settings utility

Device Settings

Device Settings enables you to configure device parameters.

Related Links

System BIOS

Dell Lifecycle Controller

Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including

system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the

iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI)

applications.

Related Links

Embedded system management

The Dell Lifecycle Controller provides advanced embedded systems management throughout the

system’s lifecycle. The Dell Lifecycle Controller can be started during the boot sequence and can

function independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features provided by the Dell

Lifecycle Controller.

For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware,

and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/

idracmanuals.

Related Links

Dell Lifecycle Controller

Boot Manager

The Boot Manager screen enables you to select boot options and diagnostic utilities.

Related Links

Boot Manager main menu

System BIOS

Viewing Boot Manager

To enter Boot Manager:

1. Turn on, or restart your system.

2. Press F11 when you see the following message:

F11 = Boot Manager

If your operating system begins to load before you press F11, allow the system to complete the

booting, and then restart your system and try again.

Related Links

Boot Manager

Boot Manager main menu

Menu item Description

Continue Normal

Boot

The system attempts to boot to devices starting with the first item in the boot

order. If the boot attempt fails, the system continues with the next item in the boot

order until the boot is successful or no more boot options are found.

One-shot Boot

Enables you to access boot menu, where you can select a one-time boot device to

boot from.

Launch System

Setup

Enables you to access System Setup.

Menu item Description

Launch Lifecycle

Controller

Exits the Boot Manager and invokes the Dell Lifecycle Controller program.

System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI

shell.

Related Links

Boot Manager

Viewing Boot Manager

One-shot BIOS boot menu

One-shot BIOS boot menu enables you to select a boot device to boot from.

Related Links

Boot Manager

System Utilities

System Utilities contains the following utilities that can be launched:

• Launch Diagnostics

• BIOS Update File Explorer

• Reboot System

Related Links

Boot Manager

PXE boot

The Preboot Execution Environment (PXE) is an industry standard client or interface that allows

networked computers that are not yet loaded with an operating system to be configured and booted

remotely by an administrator.

Installing and removing system

components

This section provides information about installing and removing the system components.

Safety instructions

WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not

attempt to lift the system by yourself.

WARNING: Opening or removing the system cover while the system is powered on may expose

you to a risk of electric shock.

CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: Dell recommends that you always use a static mat and static strap while working on

components inside the system.

NOTE: To ensure proper operation and cooling, all bays in the system and system fans must be

populated always with either a component or with a blank.

Before working inside your system

Prerequisites

Follow the safety guidelines listed in the Safety instructions section.

Steps

1. Turn off the system, including any attached peripherals.

2. Disconnect the system from the electrical outlet and disconnect the peripherals.

3. If installed, remove the front bezel.

4. If applicable, remove the system from the rack.

For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals.

5. Remove the system cover.

Related Links

Removing the optional front bezel

Removing the system cover

After working inside your system

Prerequisites

Follow the safety guidelines listed in the Safety instructions section.

Steps

1. Install the system cover.

2. If applicable, install the system into the rack.

For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals.

3. If removed, install the optional front bezel.

4. Reconnect the peripherals and connect the system to the electrical outlet.

5. Turn on the system, including any attached peripherals.

Related Links

Installing the system cover

Installing the optional front bezel

Recommended tools

You need the following tools to perform the removal and installation procedures:

• Key to the bezel lock.

This is needed only if your system includes a bezel.

• Phillips #1 screwdriver

• Phillips #2 screwdriver

• Wrist grounding strap

You need the following tools to assemble the cables for a DC power supply unit.

• AMP 90871-1 hand-crimping tool or equivalent

• Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire

NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

Front bezel (optional)

The front bezel is attached to the front side of the server and prevents accidents while removing the hard

drive or when pressing the reset or power button. The front bezel can also be locked for additional

security.

Removing the optional front bezel

Prerequisites

Follow the safety guidelines listed in the Safety instructions section.

Steps

1. Locate and remove the bezel key.

NOTE: The bezel key is attached to the back of the bezel.

2. Unlock the bezel by using the key.

3. Slide the release latch up and pull the left end of the bezel.

4. Unhook the right end, and remove the bezel.

Figure 12. Removing the optional front bezel

1. release latch 2. bezel lock

3. front bezel

Installing the optional front bezel

Prerequisites

Follow the safety guidelines listed in the Safety instructions section.

Steps

1. Locate and remove the bezel key.

NOTE: The bezel key is attached to the back of the bezel.

2. Hook the right end of the bezel onto the chassis.

3. Fit the free end of the bezel onto the system.

4. Lock the bezel by using the key.

Figure 13. Installing the optional front bezel

1. bezel lock 2. front bezel

System cover

The system cover protects the components inside the system and helps in maintaining air flow inside the

system. Removing the system cover actuates the intrusion switch which aids in maintaining system

security.

Removing the system cover

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. If installed, remove the optional bezel. For more information, see the Removing the optional front

bezel section.

Steps

1. Rotate the latch release lock counter clockwise to the unlocked position.

2. Lift the latch toward the back of the system.

The system cover slides back and the tabs on the system cover disengage from the slots on the

chassis.

NOTE: The position of the latch may vary depending on the configuration of your system.

3. Hold the cover on both sides, and lift the cover away from the system.

Figure 14. Opening and closing the system

1. system cover 2. latch

3. latch release lock

Next steps

1. Install the system cover.

2. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Installing the system cover

Before working inside your system

After working inside your system

Installing the system cover

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Ensure that all internal cables are connected and placed out of the way and no tools or extra parts

are left inside the system.

Steps

1. Align the slots on the system cover with the tabs on the chassis.

2. Push the system cover latch down to move the system cover into the closed position.

The system cover slides forward and the slots on the system cover engage with the tabs on the

chassis. The system cover latch locks into place when the system cover is completely engaged with

the tabs on the chassis.

3. Rotate the latch release lock clockwise to the locked position.

Figure 15. Installing the system cover

1. system cover 2. latch

3. latch release lock

Next steps

1. If removed, install the front bezel.

2. Reconnect the peripherals and connect the system to the electrical outlet.

3. Turn on the system, including any attached peripherals.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the system cover

Inside the system

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: Components that are hot swappable are marked orange, and touch-points on the

components are marked blue.

Figure 16. Inside the system—Redundant power supply unit chassis

1. Control panel board 2. Hard drive backplane

3. Cooling fan (5) 4. Power interposer board

5. Power supply unit (redundant) 6. Optional expansion card riser

7. Processor (2) 8. DIMM (12)

Figure 17. Inside the system—Non redundant power supply unit chassis

1. Control panel board 2. Hard drive backplane

3. Cooling fans (5) 4. Power supply unit (non redundant)

5. Optional expansion card riser 6. Processor (2)

7. DIMM (12)

Cooling shroud

The cooling shroud has aerodynamically placed openings that direct the airflow across the entire system.

The airflow passes through all the critical parts of the system, where the vacuum pulls air across the

entire surface area of the heat sink, thus allowing increased cooling.

Removing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. If connected, disconnect the cables from expansion card (s).

NOTE: If required, close the expansion card latch on the cooling shroud to release the full

length card.

4. If installed, remove the expansion card riser.

CAUTION: Never operate your system with the cooling shroud removed. The system may get

overheated quickly, resulting in shutdown of the system and loss of data.

Steps

By holding the sides of the cooling shroud, lift the cooling shroud away from the system.

Figure 18. Removing the cooling shroud

1. cooling shroud 2. chassis intrusion switch

3. chassis intrusion switch connector on

system board 4. cooling shroud alignment slots

5. cooling shroud alignment pins

Next steps

1. Reinstall the cooling shroud.

2. If removed, reinstall the optional PCIe expansion card riser.

3. If disconnected, connect the cables to the expansion card(s).

4. If required, open the expansion card latch on the cooling shroud to support the full length expansion

card.

5. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the optional expansion card riser

Removing an expansion card from the expansion card riser

Installing an expansion card into the expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: For proper seating of the cooling shroud in the chassis, ensure that the cables inside the

system are routed along the chassis wall and secured by using the cable securing bracket.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Align the tabs on the cooling shroud with the securing holes at the back of the chassis.

2. Lower the cooling shroud into the chassis until it is firmly seated.

Figure 19. Installing the cooling shroud

1. cooling shroud 2. chassis intrusion switch

3. chassis intrusion switch connector on

system board 4. cooling shroud alignment slots

5. cooling shroud alignment pins

Next steps

1. Install the optional PCIe expansion card riser.

2. If disconnected, reconnect thecables to the expansion card(s).

3. If required, open the expansion card latch on the cooling shroud to support the full length expansion

card.

4. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Installing an expansion card into the expansion card riser

Installing the optional expansion card riser

System memory

Your system supports DDR4 registered DIMMs (RDIMMs). It supports DDR4 voltage specifications.

NOTE: MT/s indicates DIMM speed in MegaTransfers per second.

Memory bus operating frequency can be 2400 MT/s, 2133 MT/s, or 1866 MT/s depending on:

• System profile selected (for example, Performance Optimized, Custom, or Dense Configuration

Optimized)

• Maximum supported DIMM frequency of the processors

Your system contains 12 memory sockets split into four sets— two sets of 4 sockets and two sets of 2

sockets each. DIMMs in sockets A1 to A8 are assigned to processor 1 and DIMMs in sockets B1 to B4 are

assigned to processor 2. Each 4-socket set is organized into two channels and each 2–socket set is

organized into one channel. In each channel of the 4-socket set, the release levers of the first socket are

marked white and those of the second socket are marked black. In the 2-socket set, each release lever is

marked white.

Figure 20. Memory socket locations

Memory channels are organized as follows:

Table 32. Memory channels

Processor Channel 0 Channel 1 Channel 2 Channel 3

Processor 1 slots A1 and A5 slots A2 and A6 slots A3 and A7 slots A4 and A8

Processor 2 slot B1 slot B2 slot B3 slot B4

The following table shows the memory populations and operating frequencies for the supported

configurations.

Table 33. Memory populations and operating frequencies

DIMM Type DIMMs

Populated/

Channel Voltage Operating

Frequency (in MT/s) Maximum DIMM Rank/

Channel

RDIMM 11.2 V 2400, 2133, and 1866 Single rank or dual rank

Related Links

Mode-specific guidelines

General memory module installation guidelines

NOTE: Memory configurations that fail to observe these guidelines can prevent your system from

booting, stop responding during memory configuration, or operating with reduced memory.

The system supports Flexible Memory Configuration, enabling the system to be configured and run in any

valid chipset architectural configuration. The following are the recommended guidelines for installing

memory modules:

• x4 and x8 DRAM based memory modules can be mixed. For more information, see the Mode-specific

guidelines section.

• Up to two dual- or single-rank RDIMMs can be populated per channel.

• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A8

are available. For dual-processor systems, sockets A1 to A8 and sockets B1 to B4 are available.

• Populate all sockets with white release levers first, and then all the sockets with black release levers.

• When mixing memory modules with different capacities, populate the sockets with memory modules

with highest capacity first. For example, if you want to mix 4 GB and 8 GB memory modules, populate

8 GB memory modules in the sockets with white release tabs and 4 GB memory modules in the

sockets with black release tabs.

• In a dual-processor configuration, the memory configuration for each processor should be identical.

For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and

so on.

• Memory modules of different capacities can be mixed provided other memory population rules are

followed (for example, 4 GB and 8 GB memory modules can be mixed).

• Mixing of more than two memory module capacities in a system is not supported.

• Populate two DIMMs per processor (one DIMM per channel) at a time to maximize performance,

Related Links

Mode-specific guidelines

Four memory channels are allocated to each processor. The allowable configurations depend on the

memory mode selected.

Sample memory configurations

The following tables show sample memory configurations for one and two processor configurations that

follow the appropriate memory guidelines.

NOTE: 1R and 2R in the following tables indicate single- and dual-rank DIMMs respectively.

Table 34. Memory configurations—single processor

System

Capacity (in

GB)

DIMM Size

(in GB) Number of

DIMMs DIMM Rank,

Organization, and

Frequency

DIMM Slot Population

4 4 1 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

8 4 2 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2

8 1 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

16 4 4 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3, A4

8 2 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2

16 1 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

24 4 6 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6

8 3 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3

32 4 8 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

A1, A2, A3, A4, A5, A6, A7, A8

System

Capacity (in

GB)

DIMM Size

(in GB) Number of

DIMMs DIMM Rank,

Organization, and

Frequency

DIMM Slot Population

1R, x8, 1866 MT/s

8 4 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3, A4

16 2 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2

32 1 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

48 8 6 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6

16 3 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3

64 8 8 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6, A7, A8

16 4 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4

32 2 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2

96 16 6 2R, x8, 2400 MT/s,

2R, x4, 2133 MT/s,

A1, A2, A3, A4, A5, A6

System

Capacity (in

GB)

DIMM Size

(in GB) Number of

DIMMs DIMM Rank,

Organization, and

Frequency

DIMM Slot Population

2R, x4, 1866 MT/s

32 3 2R, x8, 2400 MT/s,

2R, x4, 2133 MT/s,

2R, x4, 1866 MT/s

A1, A2, A3

128 16 8 2R, x8, 2400 MT/s,

2R, x4, 2133 MT/s,

2R, x4, 1866 MT/s,

A1, A2, A3, A4, A5, A6, A7, A8

32 4 2R, x8, 2400 MT/s,

2R, x4, 2133 MT/s,

2R, x4, 1866 MT/s,

A1, A2, A3, A4

192 32 6 2R, x4, 2400 MT/s

2R, x4, 2133 MT/s

2R, x4, 1866 MT/s

A1, A2, A3, A4, A5, A6

256 32 8 2R, x4, 2400 MT/s

2R, x4, 2133 MT/s

2R, x4, 1866 MT/s

A1, A2, A3, A4, A5, A6, A7, A8

Table 35. Memory configurations—two processors

System

Capacity (in

GB)

DIMM Size (in

GB) Number of

DIMMs DIMM Rank,

Organization, and

Frequency

DIMM Slot Population

8 4 2 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, B1

16 4 4 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, B1, B2

8 2 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

A1, B1

System

Capacity (in

GB)

DIMM Size (in

GB) Number of

DIMMs DIMM Rank,

Organization, and

Frequency

DIMM Slot Population

1R, x8, 1866 MT/s

24 4 6 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3, B1, B2, B3

32 4 8 1R, x8, 2400 MT/s,

1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3, A4, B1, B2, B3, B4

8 4 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, B1, B2

16 2 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, B1

48 4 12 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6, A7, A8,

B1, B2, B3, B4

8 6 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, B1, B2, B3

64 8 8 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4, B1, B2, B3, B4

16 4 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, B1, B2

32 2 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

A1, B1

System

Capacity (in

GB)

DIMM Size (in

GB) Number of

DIMMs DIMM Rank,

Organization, and

Frequency

DIMM Slot Population

2R, x8, 1866 MT/s

96 8 12 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6,A7,A8, B1,

B2, B3, B4

16 6 2R, x8, 2400 MT/s,

2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, B1, B2, B3

128 16 8 2R, x4, 2400 MT/s,

2R, x4, 2133 MT/s,

2R, x4, 1866 MT/s

A1, A2, A3, A4, B1, B2, B3, B4

32 4 2R, x4, 2400 MT/s,

2R, x4, 2133 MT/s,

2R, x4, 1866 MT/s

A1, A2, B1, B2

160 16 and 8 12 2R, x4, 2400 MT/s,

2R, x8, 2400 MT/s,

2R, x4, 2133 MT/s,

2R, x8, 2133 MT/s,

2R, x4, 1866 MT/s

2R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6,A7,A8, B1,

B2, B3, B4

NOTE: 16 GB DIMMs must

be installed in slots

numbered A1, A2, A3, A4,

B1, B2, B3, and B4 and 8

GB DIMMs must be

installed in slots A5, A6, A7,

and A8.

192 16 12 2R, x4, 2400 MT/s,

2R, x4, 2133 MT/s,

2R, x4, 1866 MT/s

A1, A2, A3, A4, A5, A6,A7,A8, B1,

B2, B3, B4

32 6 2R, x4, 2400 MT/s

2R, x4, 2133 MT/s

2R, x4, 1866 MT/s

A1, A2, A3, B1, B2, B3

256 32 8 2R, x4, 2400 MT/s

2R, x4, 2133 MT/s

A1, A2, A3, A4, B1, B2, B3, B4

System

Capacity (in

GB)

DIMM Size (in

GB) Number of

DIMMs DIMM Rank,

Organization, and

Frequency

DIMM Slot Population

2R, x4, 1866 MT/s

384 32 12 2R, x4, 2400 MT/s

2R, x4, 2133 MT/s

2R, x4, 1866 MT/s

A1, A2, A3, A4, A5, A6, A7, A8,

B1, B2, B3, B4

Removing memory modules

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

NOTE: If open, close the expansion card latch on the cooling shroud to release the full length

card.

4. If connected, disconnect the cables from expansion card(s).

5. If installed, remove the expansion card riser.

WARNING: The memory modules are hot to touch for some time after the system has been

powered down. Allow the memory modules to cool before handling them. Handle the memory

modules by the card edges and avoid touching the components or metallic contacts on the

memory module.

CAUTION: To ensure proper system cooling, memory module blanks must be installed in any

memory socket that is not occupied. Remove memory module blanks only if you intend to install

memory modules in those sockets.

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, ensuring not to touch the

middle of the memory module or metallic contacts.

2. To release the memory module from the socket, simultaneously press the ejectors on both ends of

the memory module socket.

3. Lift and remove the memory module from the system.

Figure 21. Removing the memory module

1. memory module 2. memory module socket

3. memory module socket ejector (2)

Next steps

1. Install the memory module.

NOTE: If you are removing the memory module permanently, install a memory module blank.

2. If removed, install the PCIe expansion card riser.

3. If disconnected, reconnect the cables to the expansion card(s).

4. Install the cooling shroud.

5. If closed, open the expansion card latch on the cooling shroud to support the full length expansion

card.

6. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the optional expansion card riser

Removing an expansion card from the expansion card riser

Removing the cooling shroud

Installing memory modules

Installing an expansion card into the expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Installing memory modules

Prerequisites

WARNING: The memory modules are hot to touch for some time after the system has been

powered down. Allow the memory modules to cool before handling them. Handle the memory

modules by the card edges and avoid touching the components or metallic contacts on the

memory module.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. If installed, remove the PCIe expansion card riser.

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, ensuring not to touch the

middle of the memory module or metallic contacts.

2. Open the ejectors on the memory module socket outward to allow the memory module to be

inserted into the socket.

3. Align the edge connector of the memory module with the alignment key of the memory module

socket, and insert the memory module in the socket.

CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both

ends of the memory module evenly.

NOTE: The memory module socket has an alignment key that enables you to install the

memory module in the socket in only one orientation.

4. Press the memory module with your thumbs until the socket levers firmly click into place.

When the memory module is properly seated in the socket, the levers on the memory module socket

align with the levers on the other sockets that have memory modules installed.

Figure 22. Installing the memory module

1. memory module 2. alignment key

3. memory module socket ejector (2)

Next steps

1. If removed, reinstall the PCIe expansion card riser.

2. Follow the procedure listed in the After working inside your system section.

3. Press F2 to enter System Setup, and check the System Memory setting.

The system should have already changed the value to reflect the installed memory.

4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure

that the memory module is firmly seated in the memory module socket.

5. Run the system memory test in system diagnostics.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the optional expansion card riser

Removing an expansion card from the expansion card riser

Removing the cooling shroud

Installing an expansion card into the expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Removing memory modules

Hard drives

Your system supports up to eight 3.5-inch or 2.5-inch hot-swappable hard drives or SSDs.

All hard drives connect to the system board through the hard drive backplane. Hot-swappable hard drives

are supplied in hot-swappable hard drive carriers that fit in the hard drive slots.

CAUTION: Before attempting to remove or install a hard drive while the system is running, see the

documentation for the storage controller card to ensure that the host adapter is configured

correctly to support hot-swap hard drive removal and insertion.

CAUTION: Do not turn off or reboot your system while the hard drive is being formatted. Doing

so can cause a hard drive failure.

NOTE: Use only hard drives that have been tested and approved for use with the hard drive

backplane.

When you format a hard drive, allow enough of time for the formatting to be completed. Be aware that

high-capacity hard drives can take a long time to format.

Removing a hot swappable hard drive or SSD

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. If applicable, remove the bezel.

4. Using the management software, prepare the hard drive for removal. If the hard drive is online, the

green activity or fault indicator flashes while the drive is turning off. When the hard drive indicators

are off, the hard drive is ready for removal.

For more information, see the documentation for the storage controller.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

Steps

1. Press the release button to open the hard drive or SSD carrier release handle.

2. Slide the hard drive carrier or SSD out of the hard drive slot.

CAUTION: To maintain proper system cooling, all empty hard drive or SSD slots must have

hard drive or SSD blanks installed.

3. If you are not replacing the hard drive or SSD immediately, insert a hard drive or SSD blank in the

empty hard drive slot.

Figure 23. Removing a hot swappable hard drive or SSD

1. release button 2. hard drive or SSD carrier

3. hard drive or SSD carrier handle

Related Links

Safety instructions

Removing the optional front bezel

Installing the optional front bezel

Installing a hot-swap hard drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

CAUTION: Use only hard drives that have been tested and approved for use with the hard drive

backplane.

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.

Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier

can damage the partially installed carrier's shield spring and make it unusable.

CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

CAUTION: When a replacement hot swappable hard drive is installed and the system is powered

on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement

hard drive is blank or contains data that you wish to have over-written. Any data on the

replacement hard drive is immediately lost after the hard drive is installed.

Steps

1. If a hard drive blank is installed in the hard drive slot, remove it.

2. Install a hard drive in the hard drive carrier.

3. Press the release button on the front of the hard drive carrier and open the hard drive carrier handle.

4. Insert the hard drive carrier into the hard drive slot until the carrier connects with the backplane.

5. Close the hard drive carrier handle to lock the hard drive in place.

Figure 24. Installing a hot-swappable hard drive or SSD

1. release button 2. hard drive or SSD carrier

3. hard drive or SSD carrier handle

Related Links

Safety instructions

Removing the optional front bezel

Installing the optional front bezel

Removing a 3.5-inch hard drive blank

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive

blanks installed.

1. Follow the safety guidelines listed in the Safety instructions section.

2. If installed, remove the front bezel.

Steps

Press the release button and slide the blank out of the hard drive slot.

Figure 25. Removing a 3.5-inch hard drive blank

1. hard drive blank 2. release button

Next steps

If applicable, install the front bezel.

Related Links

Safety instructions

Removing the optional front bezel

Installing the optional front bezel

Installing a 3.5-inch hard drive blank

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. If installed, remove the front bezel.

Steps

Insert the hard drive blank into the hard drive slot until the release button clicks into place.

Figure 26. Installing a 3.5-inch hard drive blank

1. hard drive blank

Next steps

If applicable, install the front bezel.

Related Links

Safety instructions

Removing the optional front bezel

Installing the optional front bezel

Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive

adapter

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Remove the 3.5-inch hard drive adapter from the 3.5-inch hot swappable hard drive carrier.

NOTE: A 2.5-inch hot swappable hard drive is installed in a 3.5-inch hard drive adapter, which is

then installed in the 3.5-inch hot swappable hard drive carrier.

Steps

1. Remove the screws from the side of the 3.5-inch hard drive adapter.

2. Remove the 2.5-inch hot swappable hard drive from the 3.5-inch hard drive adapter.

Figure 27. Removing 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter

1. 3.5-inch hard drive adapter 2. screw (2)

3. 2.5-inch hot swappable hard drive

Related Links

Safety instructions

Removing the optional front bezel

Installing the optional front bezel

Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive

adapter

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

Steps

1. Align the screw holes on the 2.5-inch hot swappable hard drive with the screw holes on the 3.5-inch

hard drive adapter.

2. Install the screws to secure the 2.5-inch hot swappable hard drive to the 3.5-inch hard drive adapter.

Figure 28. Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter

1. 3.5-inch hard drive adapter 2. screw (2)

3. 2.5-inch hard drive

Next steps

Install the 3.5-inch adapter into the 3.5-inch hot swappable hard drive carrier.

Related Links

Safety instructions

Removing the optional front bezel

Installing the optional front bezel

Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot

swappable hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. If installed, remove the front bezel.

Steps

1. Remove the 3.5-inch hot swappable hard drive carrier from the system.

2. Remove the screws from the rails on the hot swappable hard drive carrier.

3. Lift the 3.5-inch hard drive adapter out of the 3.5-inch hot swappable hard drive carrier.

Figure 29. Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable hard

drive carrier

1. 3.5-inch hard drive carrier 2. screw (5)

3. hard drive adapter 4. 2.5-inch hard drive

Next steps

If removed, install the front bezel.

Related Links

Safety instructions

Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard

drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Keep the Phillips #2 screwdriver ready.

3. Install the 2.5-inch hot swappable hard drive into the 3.5-inch hard drive adapter.

Steps

1. Insert the 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier with the

connector end of the hard drive toward the back of the 3.5-inch hot swappable hard drive carrier.

2. Align the screw holes on the 3.5-inch hard drive adapter and the 3.5-inch hard drive with the holes

on the 3.5-inch hot swappable hard drive carrier.

3. Install the screws to secure the 3.5-inch hard drive adapter to the 3.5-inch hot swappable hard drive

carrier.

Figure 30. Installing a 3.5-inch hard drive adapter into a hot swappable hard drive carrier

1. 3.5-inch hot swappable hard drive carrier 2. screw (5)

3. hard drive adapter 4. 2.5-inch hard drive

Next steps

Install the 3.5-inch hot swappable hard drive carrier into the system.

Related Links

Safety instructions

Removing a hard drive from a hard drive carrier

Prerequisites

1. Keep the Phillips #1 screwdriver ready.

2. Remove the hot swappable hard drive carrier from the system.

Steps

1. Remove the screws from the slide rails on the hard drive carrier.

2. Lift the hard drive out of the hard drive carrier.

Figure 31. Removing a hard drive into a hard drive carrier

1. screw (4) 2. hard drive

3. hard drive carrier

Installing a hard drive into a hard drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the

back of the carrier.

2. Align the screw holes on the hard drive with the screws holes on the hard drive carrier.

When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier.

3. Attach the screws to secure the hard drive to the hard drive carrier.

Figure 32. Installing a hard drive into a hard drive carrier

1. screw (4) 2. hard drive

3. hard drive carrier

Next steps

Install the hot swappable hard drive carrier.

Optical drive (optional)

Optical drives retrieve and store data on optical discs such as CD and DVD. Optical drives can be

categorized into two basic types: optical disc readers and optical disc writers.

Removing the optional optical drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Disconnect the power and data cable from the back of the drive.

NOTE: Ensure that you note the routing of the power and data cable on the side of the system

as you remove them from the system board and drive. Route these cables properly when you

replace them to prevent them from being pinched or crimped.

2. To release the optical drive, press the release tab.

3. Slide the optical drive out of the system until it is free of the optical drive slot.

4. If you are not adding a new optical drive, install the optical drive blank.

Figure 33. Removing the optical drive

1. optical drive 2. data cable

3. power cable 4. release tab

Next steps

1. Install the optional front bezel

2. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Installing the optional optical drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. If installed, remove the optical drive blank, and then press the blue release tab at the back of the

blank and push the blank out of the system.

2. Align the optical drive with the optical drive slot on the front of the chassis.

3. Slide the optical drive into the slot until the latch snaps into place.

4. Connect the power and data cable to the back of the drive.

5. Route the power and data cable through the cable routing guides on the system chassis.

Figure 34. Installing the optical drive

1. optical drive 2. data cable

100

3. power cable 4. release tab

Next steps

1. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Cooling fans

Your system supports five cooling fans. A fan blank is pre-installed on the first cooling fan slot (FAN1).

NOTE: Hot-swap removal or installation of the fans is not supported.

NOTE: Each fan is listed in the systems management software, referenced by the respective fan

number. If there is a problem with a particular fan, you can easily identify and replace the proper fan

by noting the fan numbers on the cooling fan assembly.

The following table lists the fan configuration which shows the various fan configurations based on the

processor configuration in the system.

Table 36. Fan configuration table

Processor Type CPU 1 CPU 2 PSU Type FAN1 FAN2 FAN3 FAN4 FAN5 FAN6

55 W-120 W

Y N Redundant /

Cabled

N Y Y Y Y N

Y Y Redundant /

Cabled

N Y Y Y Y Y

Removing a cooling fan

Prerequisites

WARNING: Opening or removing the system cover when the system is ON may expose you to a

risk of electric shock. Exercise utmost care while removing or installing cooling fans.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: The procedure for removing each cooling fan is the same.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. If applicable, remove the expansion card riser.

NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full

length card.

4. Remove the cooling shroud.

101

Steps

1. Remove the fan cable connector from the system board by pressing the release tab on the system

board end of the connector, and lifting it away from the system board.

2. Release the cable from the cable holders on the fan bracket.

3. Press the release tab on the cooling fan and lift the fan away from the chassis.

Figure 35. Removing a cooling fan

1. cooling fans (5) 2. cooling fan release tab

3. cooling fan cable connector 4. cooling fan connector on the system

board

Next steps

1. If applicable, install the PCIe expansion card riser.

2. Reinstall the cooling shroud.

3. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

102

Installing a cooling fan

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Align the fan with the cable end of the fan toward the system board connector .

2. Lower the fan into the fan bracket until it clicks into position.

3. Connect the fan power cable to the corresponding power connector on the system board .

4. Route the cable through the cable holders on the fan bracket.

Figure 36. Installing the cooling fan

1. cooling fans (5) 2. cooling fan release tab

103

3. cooling fan cable connector 4. cooling fan connector on the system

board

Next steps

Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Internal USB memory key (optional)

An optional USB memory key installed inside your system can be used as a boot device, security key, or

mass storage device.

To boot from the USB memory key, configure the USB memory key with a boot image and then specify

the USB memory key in the boot sequence in System Setup.

The internal USB port must be enabled in Internal USB Port option in the Integrated Devices screen of

System Setup.

NOTE: To locate the internal USB port (INT_USB) on the system board, see the System board

jumpers and connectors section.

Related Links

System board connectors

Replacing the optional internal USB memory key

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Locate the USB port or USB memory key on the system board.

To locate the USB port, see the System board jumpers and connectors section.

2. If installed, remove the USB memory key from the USB port.

104

Figure 37. Removing the internal USB memory key

1. USB memory key 2. USB port

3. Insert the replacement USB memory key into the USB port.

Figure 38. Installing the internal USB memory key

1. USB memory key 2. USB port

Next steps

1. Follow the procedure listed in the After working inside your system section.

2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory

key.

Related Links

Safety instructions

System board connectors

Before working inside your system

After working inside your system

Removing the optional expansion card riser

Removing an expansion card from the expansion card riser

Removing the cooling shroud

Installing an expansion card into the expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

105

Expansion cards and expansion card riser

An expansion card in the server is an add-on card that can be inserted into an expansion slot on the

system board or riser card to add enhanced functionality to the system through the expansion bus.

NOTE: A System Event Log (SEL) event is logged if an expansion card riser is unsupported or

missing. It does not prevent your system from turning on and no BIOS POST message or F1/F2

pause is displayed.

Expansion card installation guidelines

Your system supports PCI Express Generation 2 and Generation 3 expansion cards.

Use the following table as a guide for installing expansion cards to ensure proper cooling and mechanical

fit. The expansion cards with the highest priority must be installed first using the slot priority indicated. All

other expansion cards must be installed in card priority and slot priority order.

Table 37. Expansion card slots available on system board only

Location PCIe

slot Processor connection Height Length Link

width Slot

width

System board 1 Processor 2 Low

profile

Half

length

x8 x8

System board 2 Processor 1 Low

profile

Half

length

x16 x16

System board 3 Processor 1 Low

profile

Half

length

x16 x16

System board 4 Platform Controller Hub

(Mapped to Processor 1)

Low

profile

Half

length

x1 x1

System board 5 Platform Controller Hub

(Mapped to Processor 1)

Low

profile

Half

length

x4 x8

Table 38. Expansion card slots available on system board and optional expansion card riser

Location PCIe

slot Processor connection Height Length Link

width Slot

width

Expansion card riser 1 Processor 1 Full height Full length x16 x16

Expansion card riser 2 Processor 1 Full height Half

length

x8 x8

System board 3 Processor 1 Low

profile

Half

length

x16 x16

System board 4 Platform Controller Hub

(Mapped to Processor 1)

Low

profile

Half

length

x1 x1

System board 5 Platform Controller Hub

(Mapped to Processor 1)

Low

profile

Half

length

x4 x8

106

NOTE: The optional expansion card riser is installed on PCIe slot 2 on the system board.

NOTE: When your system is installed with the optional expansion card riser in PCIe slot 2 on the

system board, you cannot install an expansion card in PCIe slot 1 of the system board.

NOTE: When x16 card installed in PCIe Slot 1 on expansion card riser the PCIe Slot 2 on the

expansion card will not function. The expansion card riser can be used only with two x8 PCIe cards

or with one x16 PCIe card on PCIE slot 1.

NOTE: Only slots 1, 2 and 3 support Generation 3 PCIe expansion cards.

NOTE: The expansion cards are not hot-swap.

Table 39. Expansion card installation priority on system board only

Card Priority Category Slot Priority Max Allowed

1 GPU NA 0

2RAID integrated storage Integrated Slot 1

RAID external storage 3,2,1 3

3 40G NICs 3,2,1 3

4 FC16 HBA 3,2,1 3

5 10Gb NICs 3,2,1,5 4

6 FC8 HBA 3,2,1,5 4

1Gb NICs (Broadcom Dual

port)

3,2,1,5,4 5

1Gb NICs 3,2,1,5 4

8 Non-RAID 3,2,1 3

Table 40. Expansion card installation priority on system board and optional expansion card riser

Card Priority Category Slot Priority Max Allowed

1 GPU 1 1

2 RAID Integrated storage Integrated Slot 1

RAID External storage (Low

profile)

3 1

RAID External storage (Full

height)

2,1 2

440G NICs (Low profile) 3 1

40G NICs (Full height) 2,1 2

5FC16 HBA (Low profile) 3 1

FC16 HBA (Full height) 2,1 2

6 10Gb NICs (Low profile) 3,5 2

107

Card Priority Category Slot Priority Max Allowed

10Gb NICs (Full height) 2,1 2

7 FC8 HBA (Low profile) 3,5 2

FC8 HBA (Full height) 2,1 2

1Gb NICs (Low profile)

(Broadcom Dual port)

3,5,4 3

1Gb NICs (Low profile) 3,5 2

1Gb NICs (Full height) 2,1 2

9Non-RAID (Low profile) 3 1

Non-RAID (Full height) 2,1 2

Removing an expansion card from the system board

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. If connected, disconnect the cables from the expansion card.

2. Pull the expansion card retention latch lock and lift the latch up to open the expansion card retention

latch.

3. Hold the expansion card by its edge, pull the card up to remove it from the expansion card

connector and out of the system.

4. If the expansion card is not going to be replaced, install a filler bracket by performing the following

steps:

a. Align the slot on the filler bracket with the tab on the expansion card slot.

b. Press the expansion card latch till the filler bracket locks into place.

NOTE: Filler brackets must be installed over empty expansion card slots to maintain FCC

certification of the system. The brackets also keep dust and dirt out of the system and aid in

proper cooling and airflow inside the system.

108

Figure 39. Removing an expansion card from the system board

1. expansion card retention latch lock 2. expansion card retention latch

3. expansion card 4. expansion card connector

Next steps

1. If disconnected, reconnect the cables to the expansion card.

2. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Installing an expansion card on the system board

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Unpack the expansion card and prepare it for installation.

For instructions, see the documentation accompanying the card.

2. Open the expansion card retention latch.

3. If you are installing a new card, remove the filler bracket.

109

NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty

expansion card slots to maintain FCC certification of the system. The brackets also keep dust

and dirt out of the system and aid in proper cooling and airflow inside the system.

4. Holding the card by its edges, position the card so that the card’s edge connector aligns with the

expansion card connector.

5. Insert the card’s edge connector firmly into the expansion card connector until the card is fully

seated.

6. Close the expansion card retention latch by pushing the latch down until the latch snaps into place.

7. Connect the required cables to the expansion card.

Figure 40. Installing an expansion card

1. expansion card retention latch lock 2. expansion card retention latch

3. expansion card 4. expansion card connector

Next steps

Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Installing an expansion card into the expansion card riser

Installing the optional expansion card riser

110

Removing the optional expansion card riser

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

Steps

Holding the touch points, lift the expansion card riser from the riser connector on the system board.

Figure 41. Removing the expansion card riser

1. expansion card riser cage 2. riser guide on riser cage

3. riser guide on chassis

Next steps

1. If applicable, install an expansion card on the riser.

2. If applicable, reinstall the expansion card riser.

3. Install the cooling shroud.

4. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Installing an expansion card into the expansion card riser

Installing the optional expansion card riser

111

Installing the optional expansion card riser

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. If applicable, reinstall the expansion card(s) into the expansion card riser.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Align the expansion card riser with the PCIe connector on the system board and the riser guides on

the system board and chassis.

2. Lower the expansion card riser into place until the expansion card riser is fully seated in the

connector.

Figure 42. Installing the optional expansion card riser

1. expansion card riser cage 2. riser guide on riser cage

3. riser guide on chassis

Next steps

1. Follow the procedure listed in the After working inside your system section.

2. Install any device drivers required for the expansion-card as described in the documentation for the

card.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Installing an expansion card into the expansion card riser

112

Removing an expansion card from the expansion card riser

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Disconnect any cables connected to the expansion card.

4. Remove the expansion card riser out of the server.

NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full

length card.

Steps

1. Press the expansion card retention latch down and turn the latch counterclockwise to open.

2. Pull the expansion card away from the riser.

3. If you want to remove the expansion card permanently, install a metal filler bracket over the empty

expansion slot opening and close the expansion card latch.

4. Close the expansion card retention latch.

NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal

Communications Commission (FCC) certification of the system. The brackets also keep dust

and dirt out of the system and aid in proper cooling and airflow inside the system.

Figure 43. Removing an expansion card from the expansion card riser

1. expansion card riser 2. expansion card riser cage

3. expansion card retention latch 4. expansion card

113

Figure 44. Removing a full height, full length expansion card from the expansion card riser

1. full height, full length expansion card

latch (on cooling shroud) 2. full height, full length expansion card

3. expansion card riser cage 4. expansion card retention latch

Next steps

1. If applicable, install the expansion card(s).

2. Install the expansion card riser.

3. If applicable, open the expansion card latch on the cooling shroud to support a full length expansion

card.

4. If disconnected, reconnect cables to the expansion card(s).

5. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing an expansion card into the expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Installing an expansion card into the expansion card riser

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. If opened, close the expansion card latch on the cooling shroud.

4. Remove the expansion card riser.

114

5. Unpack the expansion card and prepare it for installation.

NOTE: For instructions, see the documentation accompanying the expansion card.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Press the expansion card retention latch and rotate the latch clockwise.

2. Holding the card by its edges, position the card so that the card’s edge connector aligns with the

expansion card connector.

3. Insert the card’s edge connector firmly into the expansion card connector until the card is fully

seated.

4. Close the expansion card retention latch.

Figure 45. Installing an expansion card from the expansion card riser

1. expansion card riser 2. expansion card riser cage

3. expansion card retention latch 4. expansion card

115

Figure 46. Installing a full height, full length expansion card from the expansion card riser

1. full height, full length expansion card

latch (on cooling shroud) 2. full height, full length expansion card

3. expansion card riser cage 4. expansion card retention latch

Next steps

1. Install the expansion card riser.

2. If disconnected, connect the required power or data cables to the expansion card.

3. If required press the expansion card latch on the cooling shroud to support the full length expansion

card .

4. Follow the procedure listed in the After working inside your system section.

5. Install any device drivers required for the expansion card as described in the documentation for the

card.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing an expansion card into the expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

iDRAC port card (optional)

The iDRAC port card consists of a SD vFlash card slot and an iDRAC port. The iDRAC port card is used for

advanced management of the system. An SD vFlash card is a Secure Digital (SD) card that plugs into the

SD vFlash card slot in the system. It provides persistent on-demand local storage and a custom

deployment environment that allows automation of server configuration, scripts, and imaging. It emulates

USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at

Dell.com/esmmanuals.

116

The iDRAC port card consists of the SD vFlash card slot and an iDRAC port. The iDRAC port card features

a dedicated NIC port and is used for remote, advanced management of the system through the network.

An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port

card. It provides persistent on-demand local storage and a custom deployment environment that enables

automation of server configuration, scripts, and imaging. It emulates a USB device. For more information,

see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

Removing the iDRAC ports card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. If applicable, disconnect the cables from expansion card (s).

4. Remove the expansion card riser.

NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full

length card.

5. Remove the cooling shroud.

6. Keep the Phillips #2 screwdriver ready.

Steps

1. Disconnect the management network cable from the iDRAC port.

2. Loosen the two screws securing the iDRAC ports card holder to the system board.

3. Pull the iDRAC ports card up and toward the front of the system to disengage it from the connector

and remove the card from the chassis.

117

Figure 47. Removing the iDRAC ports card

1. iDRAC ports card holder 2. iDRAC port

3. SD vFlash media card reader 4. iDRAC ports card

5. screws (2) 6. iDRAC ports card connector on system

board

Next steps

1. Install the expansion card riser.

2. If applicable, connect the required power or data cables to the expansion card(s).

3. Install the cooling shroud.

4. If applicable, open the expansion card latch on the cooling shroud to support the full length

expansion card.

5. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

118

Installing the iDRAC ports card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full

length card.

4. If applicable, disconnect the cables from expansion card (s).

5. If applicable, remove the expansion card riser

6. Keep the Phillips #2 screwdriver ready.

Steps

1. Align and insert the tabs on the iDRAC ports card on the slots on the chassis wall.

2. Insert the iDRAC ports card into the connector on the system board.

3. Tighten the screws to secure the iDRAC ports card.

119

Figure 48. Installing the iDRAC ports card

1. iDRAC ports card holder 2. iDRAC ports card

3. iDRAC port 4. SD vFlash media card reader

5. screws (2) 6. iDRAC ports card connector on system

board

Next steps

1. If removed, reinstall the PCIe expansion card riser.

2. If disconnected, connect the cables to the expansion card(s).

3. Reinstall the cooling shroud.

4. If required, open the expansion card latch on the cooling shroud to secure the full length expansion

card.

5. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

120

SD vFlash card (optional)

An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port

card. It provides persistent on-demand local storage and a custom deployment environment that enables

automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information,

see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

Removing the optional SD vFlash card

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Locate the SD vFlash card slot at the back of the chassis.

Steps

To remove the SD vFlash card, push the SD vFlash card inward to release it, and pull the SD vFlash

card from the SD vFlash card slot.

Figure 49. Removing the optional SD vFlash card

1. SD vFlash card 2. SD vFlash card slot

Internal dual SD module (optional)

The Internal Dual SD Module (IDSDM) card provides two SD card slots. This card offers the following

features:

• Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and

provides redundancy.

NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of

System Setup, the information is replicated from one SD card to another.

• Single card operation — single card operation is supported, but without redundancy.

Removing an internal SD card

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

121

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: Temporarily label each SD card with its corresponding slot number before removal. Re-

install the SD card(s) into the corresponding slots.

Steps

Locate the SD card slot on the internal dual SD module and press the card to release it from the slot.

Figure 50. Removing an internal SD card

1. IDSDM 2. SD card 1

3. SD card 2 4. SD card slot 2

5. SD card slot 1

Next steps

Follow the procedure listed in the After working inside your system section.

122

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Installing an internal SD card

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in

System Setup.

NOTE: Temporarily label each SD card with its corresponding slot number before removal. Re-

install the SD card(s) into the corresponding slots.

Steps

1. Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and

insert the contact-pin end of the card into the slot.

NOTE: The slot is keyed to ensure correct insertion of the card.

2. Press the card into the card slot to lock it into place.

123

Figure 51. Installing an internal SD card

1. IDSDM 2. SD card 2

3. SD card 1 4. SD card slot 1

5. SD card slot 2

Next steps

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

124

Removing the optional internal dual SD module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. If installed, remove the SD cards.

NOTE: Temporarily label each SD card with its corresponding slot number before removal.

Reinstall the SD cards into the corresponding slots.

Steps

1. Locate the internal dual SD module (IDSDM) on the system board. To locate the internal dual SD

module connector, see the System board connectors section.

2. Holding the pull tab, lift the IDSDM out of the system.

Figure 52. Removing the internal dual SD module (IDSDM)

1. IDSDM 2. pull tab

3. IDSDM connector

Next steps

1. Install the IDSDM.

2. If removed, install the SD cards.

3. Follow the procedure listed in the After working inside your system section.

125

Installing the optional internal dual SD module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

NOTE: Temporarily label each SD card with its corresponding slot before removal.

Steps

1. Locate the internal dual SD module (IDSDM) connector on the system board. To locate the IDSDM

connector, see the System board connectors section.

2. Align the IDSDM with the connector on the system board.

3. Push the IDSDM until it is firmly seated on the system board.

Figure 53. Installing the optional internal dual SD module

1. IDSDM 2. pull tab

3. IDSDM connector

Next steps

1. Install the SD cards.

NOTE: Re-install the SD cards into the same slots based on the labels you had marked on the

cards during removal.

2. Follow the procedure listed in the After working inside your system section.

126

Integrated storage controller card

Your system supports an integrated storage controller card that provides the integrated storage

subsystem for your system’s internal hard drives. The controller supports SAS/SATA and SSD drives and

also enables you to set up the hard drives in RAID configurations as supported by the version of the

storage controller included with your system.

Removing the integrated storage controller card

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full

length card.

4. If applicable, disconnect the power or data cables from expansion card (s).

5. If applicable, remove the expansion-card riser

6. Keep the Phillips #2 screwdriver ready.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Loosen the screws that secure the integrated storage controller cable to the integrated storage

controller card connector on the system board.

2. Lift the integrated storage controller cable out and move it away from the integrated storage

controller card.

3. Lift one end of the card at an angle to disengage the card from the integrated storage controller card

holder on system board.

4. Lift the card out of the chassis.

127

Figure 54. Removing the integrated storage controller card

1. integrated storage controller cable 2. integrated storage controller card

3. integrated storage controller card

connector on the system board 4. integrated storage controller card

holder

Next steps

1. If applicable, install the PCIe expansion-card riser.

2. If applicable, connect the required power or data cables to the expansion card(s).

3. Reinstall the cooling shroud.

4. If applicable open the expansion-card latch on the cooling shroud to secure the full length

expansion card.

5. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

128

Installing the integrated storage controller card

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full

length card.

4. If applicable, disconnect the power or data cables from expansion card (s).

5. If applicable, remove the expansion card riser

6. Keep the Phillips #2 screwdriver ready.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Align the end of the integrated storage controller card opposite the connector with the integrated

storage controller card holder.

2. Lower the connector side of the integrated storage controller card into the integrated storage

controller card connector on the system board.

Ensure that the tabs on the system board align with the screw holes on the integrated storage

controller card.

3. Align the screws on the integrated storage controller card cable with the screw holes on the

connector.

4. Tighten the screws to secure the integrated storage controller card cable with the integrated storage

controller card connector on the system board.

129

Figure 55. Installing the integrated storage controller card

1. integrated storage controller cable 2. integrated storage controller card

3. integrated storage controller card

connector on the system board 4. integrated storage controller card

holder

Next steps

1. If applicable, install the PCIe expansion-card riser.

2. If applicable, connect the required power or data cables to the expansion card(s).

3. Reinstall the cooling shroud.

4. If applicable open the expansion-card latch on the cooling shroud to secure the full length

expansion card.

5. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

130

Processors and heat sinks

Use the following procedure when:

• Removing and installing a heat sink

• Installing an additional processor

• Replacing a processor

NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor

socket.

Removing a heat sink

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be

performed only by Dell certified service technicians.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the

processor. The heat sink is necessary to maintain proper thermal conditions.

NOTE: To ensure proper system cooling, you must install a processor blank and heat sink blank in

any empty processor socket.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system.

3. Keep the Phillips #2 screwdriver ready.

4. If connected, disconnect the cables from expansion card (s).

5. If connected, disconnect the cables from expansion card(s).

6. If required, remove the PCIe expansion card riser.

7. Remove the cooling shroud.

NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full

length card.

WARNING: The heat sink is hot to touch for some time after the system has been powered down.

Allow the heat sink to cool before removing it.

Steps

1. Loosen one of the screws that secure the heat sink to the system board.

Allow some time (approximately 30 seconds) for the heat sink to loosen from the processor.

2. Remove the screw diagonally opposite the screw you first removed.

3. Repeat the procedure for the remaining two screws.

131

Figure 56. Removing the heat sink

1. retention screw (4) 2. heat sink

3. processor socket 4. heat sink retention socket (4)

Next steps

1. Remove the processor.

2. Install the heat sink.

3. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Removing a processor

Installing a processor

Installing a heat sink

Removing a processor

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be

performed only by Dell certified service technicians.

132

NOTE: If you are upgrading your system, download the latest system BIOS version from Dell.com/

support and follow the instructions included in the compressed download file to install the update

on your system.

NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.

NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor

socket.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

4. Remove the cooling shroud.

NOTE: If required, close the expansion card latch on the cooling shroud to release the full

length card.

5. If applicable, disconnect the power or data cables from expansion card (s).

6. If required, remove the expansion card riser.

7. Remove the heat sink.

WARNING: The processor is hot to touch for some time after the system has been powered down.

Allow the processor to cool before removing it.

CAUTION: The processor is held in its socket under strong pressure. Be aware that the release

lever can spring up suddenly if not firmly grasped.

Steps

1. Release the open first socket lever near the unlock icon by pushing the lever down and out from

under the tab.

2. Release the close first socket release lever near the lock icon by pushing the lever down and out

from under the tab. Lift the lever 90 degrees upward.

3. Lower the open first socket-release lever to lift the processor shield.

4. Hold the tab on the processor shield and lift the processor shield until the open first socket-release

lever lifts up.

CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to

bend the pins in the socket when removing the processor out of the socket.

5. Lift the processor out of the socket and leave the open first socket-release lever up.

NOTE: If you are permanently removing the processor, you must install a socket protective cap

in the vacant socket to protect the socket pins and keep the socket free of dust.

NOTE: After removing the processor, place it in an anti-static container for reuse, return, or

temporary storage. Do not touch the bottom of the processor. Touch only the side edges of

the processor.

133

Figure 57. Processor shield

1. close first socket release lever 2. lock icon

3. processor 4. open first socket release lever

5. unlock icon

134

Figure 58. Removing a processor

1. close first socket-release lever 2. pin-1 indicator of processor

3. processor 4. slot (4)

5. processor shield 6. open first socket-release lever

7. socket 8. socket keys (4)

Next steps

1. Replace the processor(s).

2. Install the heat sink.

3. If removed, reinstall the PCIe expansion card riser.

4. If disconnected, reconnect the cables to the expansion card(s).

5. Reinstall the cooling shroud.

6. If required, open the expansion card latch on the cooling shroud to support the full length expansion

card.

7. Follow the procedure listed in the After working inside your system section.

135

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Installing a processor

Installing a heat sink

Installing a processor

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

4. If you are upgrading your system, download the latest system BIOS version from Dell.com/support

and follow the instructions included in the compressed download file to install the update on your

system.

NOTE: You can also update the system BIOS by using the Dell Lifecycle Controller.

5. Remove the cooling shroud.

WARNING: The heat sink and processor are too hot to touch for some time after the system has

been powered down. Allow the heat sink and processor to cool down before handling them.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the

processor. The heat sink is necessary to maintain proper thermal conditions.

NOTE: If you are installing a single processor, it must be installed in socket CPU1.

Steps

1. Unpack the new processor.

NOTE: If the processor has previously been used in a system, remove any remaining thermal

grease from the processor by using a lint-free cloth.

2. Locate the processor socket.

3. If applicable, remove the socket protective cap.

4. Release the open first socket-release lever near the unlock icon by pushing the lever down and

out from under the tab.

5. Similarly, release the close first socket-release lever near the lock icon by pushing the lever down

and out from under the tab. Lift the lever 90 degrees upward.

6. Hold the tab near the lock symbol on the processor shield and lift it up and out of the way.

136

CAUTION: Positioning the processor incorrectly can permanently damage the system board

or the processor. Be careful not to bend the pins in the socket.

CAUTION: While removing or reinstalling the processor, wipe your hands of any

contaminants. Contaminants on the processor pins such as thermal grease or oil can damage

the processor.

7. Align the processor with the socket keys.

CAUTION: Do not use force to seat the processor. When the processor is positioned

correctly, it engages easily into the socket.

8. Align the pin-1 indicator of the processor with the triangle on the system board.

9. Place the processor on the socket such that the slots on the processor align with the socket keys.

10. Close the processor shield.

11. Lower the close first socket-release lever near the lock icon and push it under the tab to lock it.

12. Similarly, lower the open first socket-release lever near the unlock icon and push it under the tab

to lock it.

Figure 59. Installing a processor

1. socket-release lever 1 2. pin–1 corner of the processor

3. processor 4. slot (4)

5. processor shield 6. socket-release lever 2

137

7. processor socket 8. tab (4)

Next steps

NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary

to maintain proper thermal conditions.

1. Install the heat sink.

2. Install the cooling shroud.

3. While booting, press F2 to enter System Setup and verify that the processor information matches the

new system configuration.

4. Run the system diagnostics to verify that the new processor operates correctly.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Installing a heat sink

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

4. Install the processor.

NOTE: If you are installing a single processor, it must be installed in socket CPU1.

Steps

1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean

lint-free cloth.

2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on

the top of the processor.

CAUTION: Applying too much thermal grease can result in excess grease coming in contact

with and contaminating the processor socket.

NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe

after you use it.

138

Figure 60. Applying thermal grease on the top of the processor

1. processor 2. thermal grease

3. thermal grease syringe

3. Place the heat sink onto the processor.

4. Tighten one of the four screws to secure the heat sink to the system board.

5. Tighten the screw diagonally opposite to the first screw you have tightened.

NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To

prevent over-tightening, tighten the retention screw until resistance is felt, and stop after the

screw is seated. The screw tension should not be more than 6 in-lb (6.9 kg-cm).

6. Repeat the procedure for the remaining two screws.

139

Figure 61. Installing the heat sink

1. retention screw (4) 2. heat sink

3. processor socket 4. retention screw slot (4)

Next steps

1. Follow the procedure listed in the After working inside your system section.

2. While booting, press F2 to enter System Setup and verify that the processor information matches the

new system configuration.

3. Run the system diagnostics to verify that the new processor operates correctly.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Removing a processor

Power supply units (PSU)

Your system supports:

• Two 495 W, 750 W, or 1100 W AC PSU modules

• One cabled 450 W PSU module (non-redundant)

• Two 750 W DC PSU modules

– When two identical PSUs are installed, the PSU configuration is redundant (1 + 1). In redundant

mode, power is supplied to the system equally from both PSUs to maximize efficiency.

– When only one PSU is installed, the PSU configuration is non-redundant (1 + 0). Power is supplied

to the system only by the single PSU.

140

– When configured in a 2+0 configuration, 1+1 redundancy will not be supported.

NOTE: If two PSUs are used, they must be of the same type and must have the same maximum

output power.

NOTE: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label on the back.

Mixing PSUs from earlier generations of Dell PowerEdge servers can result in a PSU mismatch

condition or failure to turn on.

Hot spare feature

Your system supports the hot spare feature that significantly reduces the power overhead associated with

power supply unit (PSU) redundancy.

When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The

active PSU supports 100 percent of the load, thus operating at higher efficiency. The PSU in the sleep

state monitors output voltage of the active PSU. If the output voltage of the active PSU drops, the PSU in

the sleep state returns to an active output state.

If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can

also activate the sleeping PSU.

The default PSU settings are as follows:

• If the load on the active PSU is more than 50 percent, then the redundant PSU is switched to the

active state.

• If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep

state.

You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC

settings, see the Integrated Dell Remote Access Controller User’s Guide available at Dell.com/

idracmanuals.

Removing the power supply unit blank

Install the power supply unit (PSU) blank only in the second PSU bay.

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Follow the safety guidelines listed in the Safety instructions section.

Steps

If you are installing a second power supply unit (PSU), remove the PSU blank in the bay by pulling the

blank outward.

CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second

PSU bay in a non-redundant configuration. Remove the PSU blank only if you are installing a

second PSU.

141

Figure 62. Removing the PSU blank

1. PSU blank 2. PSU bay

Next steps

Install the PSU or PSU blank.

Installing the power supply unit blank

Install the power supply unit (PSU) blank only in the second PSU bay.

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

Steps

Align the power supply unit blank with the power supply unit slot and push it into the power supply

unit slot until it clicks into place.

142

Figure 63. Installing the PSU blank

1. PSU blank 2. PSU bay

Removing an AC power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-

redundant systems, remove and replace only one PSU at a time in a system that is powered on.

NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with the

power supply unit (PSU) removal. For information about the cable management arm, see the

system’s rack documentation.

Steps

1. Disconnect the power cable from the power source and from the PSU you intend to remove, and

then remove the cables from the strap.

2. Press the release latch and slide the PSU out of the chassis by using the PSU handle.

143

Figure 64. Removing an AC PSU

1. release latch 2. PSU cable connector

3. PSU 4. power connector

5. PSU handle

Related Links

Safety instructions

Before working inside your system

After working inside your system

Installing an AC power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: The maximum output power (shown in watts) is listed on the PSU label.

1. Follow the safety guidelines listed in the Safety instructions section.

2. For systems that support redundant power supply units (PSUs), ensure that both the PSUs are of the

same type and have the same maximum output power

3. If installed, remove the PSU blank.

Steps

1. Slide the new PSU into the chassis until the PSU is fully seated and the release latch snaps into place.

NOTE: If you unlatched the cable management arm, relatch it. For information about the cable

management arm, see the rack documentation of your system.

2. Connect the power cable to the PSU and plug the cable into a power outlet.

CAUTION: When connecting the power cable, secure the cable with the strap.

144

NOTE: When installing, hot swapping, or hot-adding a new PSU, wait for 15 seconds for the

system to recognize the PSU and determine its status. The PSU redundancy may not occur until

discovery is complete. Wait until the new PSU is discovered and enabled before you remove the

other PSU. The PSU status indicator turns green to signify that the PSU is functioning properly.

Figure 65. Installing an AC PSU

1. release latch 2. PSU cable connector

3. PSU 4. power connector

5. PSU handle

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing an AC power supply unit

Non-redundant AC power supply unit (cabled)

Your system supports a cabled non-redundant 450 W AC power supply unit (PSU).

NOTE: When selecting or upgrading your system configuration, verify the system power

consumption with the Dell Energy Smart Solution Advisor at Dell.com/ESSA to ensure optimum

power utilization.

Removing a non redundant AC power supply unit cabled)

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

145

3. Remove the cooling shroud.

NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full

length card.

4. If applicable, disconnect the power or data cables from expansion card (s).

5. If applicable, remove the expansion-card riser

Steps

1. Disconnect the power cable from the power source.

2. Disconnect the power cable from the power supply unit (PSU) and remove the power cables from

the cable strap.

3. Disconnect all the power cables from the PSU to the system board and hard drive backplane.

4. Remove the screw securing the PSU to the chassis and slide the PSU out of the PSU cage.

Figure 66. Removing a non-redundant AC PSU (cabled)

1. standoff on the chassis 2. screw

3. non-redundant PSU 4. PSU cage

5. P1 cable connector 6. P2 cable connector

146

7. P3 cable connector 8. backplane connector

Next steps

1. If applicable, install the PCIe expansion card riser.

2. If applicable, connect the required power or data cables to the expansion card(s).

3. Reinstall the cooling shroud.

4. If applicable open the expansion card latch on the cooling shroud to secure the full length

expansion card.

5. Connect the power cable to the back of the PSU unit and secure the power cables to the cable

strap.

6. Reconnect the power cable to the power source.

7. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Installing a non redundant AC power supply unit (cabled)

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full

length card.

4. If applicable, disconnect the power or data cables from expansion card (s).

5. If applicable, remove the expansion card riser

Steps

1. Unpack the new power supply unit (PSU).

2. Slide the new PSU into the PSU cage until the PSU is fully seated.

3. Tighten the screw to secure the PSU to the chassis.

4. Connect all the power cables to the system board and hard drive backplane.

147

Figure 67. Installing a non redundant AC PSU

1. standoff on the chassis 2. screw

3. non-redundant PSU 4. PSU unit cage

5. P1 cable connector 6. P2 cable connector

7. P3 cable connector 8. backplane connector

Next steps

1. If applicable, install the PCIe expansion card riser.

2. If applicable, connect the required power or data cables to the expansion card(s).

3. Reinstall the cooling shroud.

4. If applicable open the expansion card latch on the cooling shroud to secure the full length

expansion card.

5. Follow the procedure listed in the After working inside your system section.

148

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Wiring instructions for a DC power supply unit

Your system supports up to two –(48–60) V DC power supply units (PSUs).

WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician

must perform all connections to DC power and to safety grounds. Do not attempt connecting to

DC power or installing grounds yourself. All electrical wiring must comply with applicable local

or national codes and practices. Damage due to servicing that is not authorized by Dell is not

covered by your warranty. Read and follow all safety instructions that came with the product.

CAUTION: Wire the unit with copper only, unless otherwise specified, use only 10 American Wire

Gauge (AWG) wire rated minimum 90 ºC for source and return. Protect the –(48–60) V DC (1

wire) with a branch circuit over-current protection rated 50 A for DC with a high interrupt

current rating.

CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated

from the AC source (reliably grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V

DC source is efficiently secured to earth (ground).

NOTE: A readily accessible disconnect device that is suitably approved and rated shall be

incorporated in the field wiring.

Input requirements

• Supply voltage: –(48–60) V DC

• Current consumption: 32 A (maximum)

Kit contents

• Dell part number 6RYJ9 terminal block or equivalent (1)

• #6-32 nut equipped with lock washer (1)

Required tools

Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper

wire

NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding)

Required wires

• One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC]

• One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return)

• One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety

ground)

149

Assembling and connecting the safety ground wire

Prerequisites

WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician

must perform all connections to DC power and to safety grounds. Do not attempt connecting to

DC power or installing grounds yourself. All electrical wiring must comply with applicable local

or national codes and practices. Damage due to servicing that is not authorized by Dell is not

covered by your warranty. Read and follow all safety instructions that came with the product.

Steps

1. Strip the insulation from the end of the green or yellow wire, exposing approximately 4.5 mm (0.175

inch) of copper wire.

2. Using a hand-crimping tool (Tyco Electronics, 58433-3 or equivalent), crimp the ring-tongue

terminal (Jeeson Terminals Inc., R5-4SA or equivalent) to the green or yellow wire (safety ground

wire).

3. Connect the safety ground wire to the grounding post on the back of the system by using a #6-32

nut equipped with a locking washer.

Figure 68. Assembling and connecting the safety ground wire

1. #6-32 nut 2. spring washer

3. grounding post 4. safety ground wire

150

Figure 69. Removing the safety ground wire

1. #6-32 nut 2. spring washer

3. grounding post 4. safety ground wire

Assembling the DC input power wires

Prerequisites

WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician

must perform all connections to DC power and to safety grounds. Do not attempt connecting to

DC power or installing grounds yourself. All electrical wiring must comply with applicable local

or national codes and practices. Damage due to servicing that is not authorized by Dell is not

covered by your warranty. Read and follow all safety instructions that came with the product.

Steps

1. Strip the insulation from the ends of the DC power wires, exposing approximately 13 mm (0.5 inch)

of copper wire.

WARNING: Reversing polarity when connecting DC power wires can permanently damage

the power supply or the system.

2. Insert the copper ends into the mating connectors and tighten the captive screws at the top of the

mating connector by using a Phillips #2 screwdriver.

WARNING: To protect the power supply from electrostatic discharge, the captive screws

must be covered with the rubber cap before inserting the mating connector into the power

supply.

3. Rotate the rubber cap clockwise to fix it over the captive screws.

4. Insert the mating connector into the PSU.

151

Figure 70. Assembling the DC Input Power Wires

1. DC wire RTN 2. DC power connector

3. captive screw (2) 4. rubber cap

5. DC power socket 6. DC wire –48 V

Figure 71. Removing the DC Input Power Wires

1. wire RTN 2. DC power connector

3. captive screw (2) 4. rubber cap

5. DC power socket 6. wire –48 V

152

Removing a DC power supply unit

Prerequisites

WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician

must perform all connections to DC power and to safety grounds. Do not attempt connecting to

DC power or installing grounds yourself. All electrical wiring must comply with applicable local

or national codes and practices. Damage due to servicing that is not authorized by Dell is not

covered by your warranty. Read and follow all safety instructions that came with the product.

CAUTION: The system needs one power supply for normal operation. On power-redundant

systems, remove and replace only one power supply at a time in a system that is powered on.

NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with

power supply removal. For information about the cable management arm, see the rack

documentation of your system.

Steps

1. Disconnect the power wires from the power source and the connector from the PSU you intend to

remove.

2. Disconnect the safety ground wire.

3. Press the release latch and slide the PSU out of the chassis by using the PSU handle.

Figure 72. Removing a DC PSU

1. release latch 2. power supply status indicator

3. PSU 4. power connector

5. PSU handle

Related Links

Safety instructions

Before working inside your system

After working inside your system

153

Installing a DC power supply unit

Prerequisites

WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician

must perform all connections to DC power and to safety grounds. Do not attempt connecting to

DC power or installing grounds yourself. All electrical wiring must comply with applicable local

or national codes and practices. Damage due to servicing that is not authorized by Dell is not

covered by your warranty. Read and follow all safety instructions that came with the product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. If installed, remove the PSU blank.

4. Verify that both the PSUs are of the same type and have the same maximum output power.

NOTE: The maximum output power (shown in watts) is listed on the PSU label.

Steps

1. Slide the PSU into the chassis until the PSU is fully seated and the release latch snaps into place.

NOTE: If you have unlatched the cable management arm, relatch it. For information about the

cable management arm, see the system’s rack documentation.

2. Connect the safety ground wire.

3. Install the DC power connector in the PSU.

CAUTION: When connecting the power wires, ensure that you secure the wires with the strap

to the PSU handle.

4. Connect the wires to a DC power source.

NOTE: When installing, hot-swapping, or hot-adding a new PSU, wait for 15 seconds for the

system to recognize the PSU and determine its status. The PSU status indicator turns green to

signify that the PSU is functioning properly.

Figure 73. Installing a DC PSU

1. release latch 2. power supply status indicator

154

3. PSU 4. power connector

5. PSU handle

Next steps

• Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Power interposer board

The power interposer board (PIB) is a board that connects the redundant power supply units (PSUs) to the

system board. The PIB is only supported in systems with redundant PSUs.

Removing the power interposer board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full

length card.

4. If applicable, disconnect the power or data cables from expansion card(s).

5. If applicable, remove the expansion card riser

CAUTION: To prevent damage to the power interposer board, you must remove the power supply

module(s) or power supply blank from the system before removing the power interposer board or

power distribution board.

Steps

1. Remove the power supply module(s) from the back of the chassis.

2. Disconnect the power cables from the hard drive backplane and the system board.

3. Press the release latch on the PIB to release it from the hooks on the power supply unit cage.

4. Lift the PIB up and out of the chassis.

155

Figure 74. Removing the power interposer board

1. GPU power connector 2. power interposer board

3. release latch 4. hooks (4)

5. locking slots (4)

Next steps

1. Install the replacement power interposer board and connect all the required cables to the system

board and the hard drive backplane.

2. If applicable, install the PCIe expansion card riser.

3. If applicable, connect the required power or data cables to the expansion card(s).

4. Reinstall the cooling shroud.

5. If applicable open the expansion card latch on the cooling shroud to secure the full length

expansion card.

6. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the power interposer board

Installing the optional expansion card riser

Installing the cooling shroud

156

Installing the power interposer board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full

length card.

4. If applicable, disconnect the power or data cables from expansion card (s).

5. If applicable, remove the expansion card riser

Steps

1. Align the locking slots on the power interposer board with the hooks on the power supply cage and

slide it into place.

2. Route the power cables as applicable, and connect the power cables to the system board and hard

drive backplane.

3. Install the power supply module(s) in their original locations.

Next steps

1. If applicable, install the PCIe expansion card riser.

2. If applicable, connect the required power or data cables to the expansion card(s).

3. Reinstall the cooling shroud.

4. If applicable, open the expansion card latch on the cooling shroud to secure the full length

expansion card.

5. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Removing the power interposer board

Installing the optional expansion card riser

Installing the cooling shroud

157

System battery

The system battery is used for low-level system functions like powering the real-time clock and storing

the computer’s BIOS settings.

Replacing the system battery

Prerequisites

WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the

battery only with the same or equivalent type recommended by the manufacturer. For more

information, see the safety information that shipped with your system.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove the cooling shroud.

4. If installed, remove the expansion card riser.

Steps

1. Locate the battery socket. For more information, see the Jumpers and connectors section.

CAUTION: To avoid damage to the battery connector, you must firmly support the connector

while installing or removing a battery.

2. Place your finger between the securing tabs at the negative side of the battery connector and lift the

battery out of the socket.

Figure 75. Removing the system battery

1. system battery 2. system battery slot

3. To install a new system battery, hold the battery with the "+" facing up and slide it under the securing

tabs.

4. Press the battery into the connector until it snaps into place.

158

Figure 76. Installing the system battery

1. system battery 2. system battery slot

Next steps

1. Install the cooling shroud.

2. If removed, install the expansion card riser.

3. Follow the procedure listed in the After working inside your system section.

4. While booting, press F2 to enter System Setup and ensure the battery is operating properly.

5. Enter the correct time and date in the System Setup Time and Date fields.

6. Exit System Setup.

Related Links

Safety instructions

System board connectors

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Installing the optional expansion card riser

Installing the cooling shroud

Hard drive backplane

Your 12 hard drive system supports 3.5-inch (x8) SAS/SATA backplane.

Removing the hard drive backplane

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

CAUTION: To prevent damage to the hard drives and hard drive backplane, you must remove the

hard drives from the system before removing the hard drive backplane.

CAUTION: You must note the number of each hard drive and temporarily label them before

removal so that you can replace them in the same locations.

159

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Disconnect the SAS/SATA/SSD hard drives, data cable(s) and power cable from the hard drive

backplane.

2. Press the hard drive backplane release tabs to disengage the backplane from the chassis.

3. Pull the hard drive backplane away from the system until the securing hooks on the system chassis

are free from the slots on the hard drive backplane.

Figure 77. Removing the hard drive backplane

1. release tab (2) 2. SAS A connector

3. backplane signal connector 4. backplane power connector

5. SAS B connector 6. hard drive connectors (8)

Figure 78. Cabling diagram of the hard drive backplane using the onboard controller

1. system board 2. SATA A cable connector on system

board

3. SATA B cable connector on system board 4. signal cable connector on system board

160

5. hard drive backplane 6. SAS B cable connector on backplane

7. signal cable connector on backplane 8. SAS A cable connector on backplane

Figure 79. Cabling diagram of the hard drive backplane using the integrated storage controller

1. system board 2. integrated storage controller connector

3. integrated storage controller 4. signal cable connector on system board

5. hard drive backplane 6. SAS B cable connector on backplane

7. signal cable connector on backplane 8. SAS A cable connector on backplane

Next steps

1. Reconnect the data cable(s) and power cable to the hard drive backplane

2. Install all SAS/SATA/SSD hard drives into their original locations.

3. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing a hot swappable hard drive or SSD

Installing a hot-swap hard drive

Installing the hard drive backplane

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

161

3. Disconnect the data, signal and power cables to the backplane.

4. Remove all SAS/SATA/SSD hard drives.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Use the hooks on the chassis as guides to align the hard drive backplane to the chassis.

2. Lower the hard drive backplane until the release tabs snap into place.

3. Connect the SAS/SATA/SSD data, signal, and power cable(s) to the backplane.

Figure 80. Installing the hard drive backplane

1. backplane 2. release tab (2)

3. slot on the backplane 4. hook on the chassis

Next steps

1. Install all SAS/SATA/SSD hard drives in their original locations.

2. Reconnect the data, signal and power cables to the backplane.

3. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing a hot swappable hard drive or SSD

Installing a hot-swap hard drive

162

Control panel

The control panel contains the power button, the diagnostic indicators, and the front USB ports.

Removing the control panel board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure that the

locking tab on the connector is released before removal and insertion. The locking tab must be

engaged after insertion.

NOTE: To prevent damage to the LCD display module cable, do not bend the control panel flex

cable after it is inserted into the connector.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Disconnect the USB cable, control panel cable, and the LCD display module cable from the control

panel board.

2. Using a Phillips #2 screwdriver, remove the two screws that secure the control panel board to the

chassis.

3. Slide the control panel board toward the back and lift it out of the system.

163

Figure 81. Removing the control panel board

1. control panel board 2. screws (2)

3. control panel data cable 4. LCD display module cable

5. USB cable

Next steps

1. Reconnect the USB cable, control panel cable, and the LCD display module cable to the control

panel board.

2. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Installing the control panel board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

164

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

Steps

1. Fit the control panel board in the chassis, while aligning the screw holes on the control panel board

with the standoffs on the chassis.

2. Secure the control panel board to the chassis with the two screws.

CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure

that the locking tab on the connector is released before removal and insertion. The locking

tab must be engaged after insertion.

3. Connect the USB cable, control panel cable, and the display module cable to the control panel

board.

4. Route the power and data cables through the cable retention bracket.

Figure 82. Installing the control panel board

1. control panel board 2. screws (2)

3. control panel data cable 4. LCD display module cable

5. USB cable

Next steps

1. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

165

Removing the control panel

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure

that the locking tab on the connector is released before removal and insertion. The locking

tab must be engaged after insertion.

3. Keep the Phillips #2 screwdriver ready.

Steps

1. Disconnect the display module cable from the control panel board.

NOTE: The control panel has seven tabs that secure it to the chassis.

CAUTION: Applying excessive force may damage the control panel.

2. Slide the display module cable out of the plastic cable guide.

3. Remove the cable guide after unscrewing the two retaining screws.

4. Hold the top edge of the control panel at the corners and pull upward until the control panel tabs

release.

5. Pull the control panel away from the chassis.

166

Figure 83. Removing the control panel

1. locks on the control panel (7) 2. control panel

3. cable guide retaining screw (2) 4. cable guide

5. display module cable

Next steps

1. Reconnect the display module cable to the control panel board

2. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Installing the control panel

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

167

Steps

1. Slide the left side of the control panel into the chassis so that the left tab on the control panel aligns

with the slot on the chassis wall and the top left tab aligns with the slot on the top of the chassis.

2. Pull the display module cable through the opening slot in the front and into the chassis.

3. Slide the display module cable into the plastic cable guide.

4. Fix the cable guide to the chassis by screwing the two retaining screws.

5. Push the right side of the control panel until the top right tab aligns with the top of the chassis and

the control panel snaps into place.

CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure

that the locking tab on the connector is released before removal and insertion. The locking

tab must be engaged after insertion.

6. Connect the display module cable to the control panel board.

Figure 84. Installing the control panel

1. locks on the control panel (7) 2. control panel

3. cable guide retaining screw (2) 4. cable guide

5. display module cable

Next steps

• Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

168

System board

A system board (also known as the motherboard) is the main printed circuit board found in systems. The

system board allows communication between many of the crucial electronic components of the system,

such as the central processing unit (CPU) and memory, and also provides connectors for other

peripherals. Unlike a backplane, a system board contains significant number of sub-systems such as the

processor expansion cards, and other components.

Removing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you may

be prompted to create a recovery key during program or System Setup. Be sure to create and

safely store this recovery key. If you replace this system board, you must supply the recovery key

when you restart your system or program before you can access the encrypted data on your hard

drives.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Remove or disconnect the following components:

a. cooling shroud

b. cooling fans

c. power supply(s)

d. expansion card riser

e. integrated storage controller card

f. internal dual SD module

g. internal USB key (if installed)

h. heat sink(s)/heat sink blank(s)

i. processors(s)/processor blank(s)

CAUTION: To prevent damage to the processor pins when replacing a faulty system

board, ensure that you cover the processor socket with the processor protective cap.

j. memory modules and memory module blanks

4. Keep the Phillips #2 screwdriver ready.

Steps

1. Disconnect the SAS cable from the system board.

2. Disconnect all other data and power cables from the system board.

CAUTION: Take care not to damage the system identification button while removing the

system board from the chassis.

169

CAUTION: Do not lift the system board by holding a memory module, processor, or other

components.

3. Remove the screws securing the system board to the chassis.

Figure 85. Screw location on the system board

1. system board screw (9) 2. system board holder

4. Hold the system board holder, lift the system board and slide it toward the front of the chassis.

170

Figure 86. Removing the system board

1. system board 2. system board holder

Related Links

Safety instructions

Before working inside your system

After working inside your system

Removing the cooling shroud

Removing the optional expansion card riser

Removing an AC power supply unit

Removing an internal SD card

Replacing the optional internal USB memory key

Removing a processor

Removing a memory module

171

Installing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

3. Keep the Phillips #2 screwdriver ready.

Steps

1. Unpack the new system board assembly.

CAUTION: Do not lift the system board by holding a memory module, processor, or other

components.

CAUTION: Take care not to damage the system identification button while placing the

system board into the chassis.

2. Hold the touch points and lower the system board into the chassis.

3. Push the system board toward the back of the chassis until the board clicks into place.

172

Figure 87. Installing the system board

1. system board 2. system board holder

Next steps

1. Install the Trusted Platform Module (TPM). For more information about TPM, see Trusted Platform

Module.

2. Install / connect the following components:

a. integrated storage controller card

b. internal USB key (if installed)

c. internal dual SD module

d. the expansion card riser

e. heat sink(s)/heat sink blank(s) and processors(s)/processor blank(s)

f. memory modules and memory module blanks

g. cooling fans

h. cooling shroud

i. power supply unit(s)

3. Reconnect all cables to the system board.

NOTE: Ensure that the cables inside the system are routed along the chassis wall .

173

4. Follow the procedure listed in the After working inside your system section.

5. Ensure that you:

a. Use the Easy Restore feature to restore the service tag, iDRAC license, ID modules, and BIOS

settings.

b. If Easy Restore does not function, enter the system service tag manually and import your new

or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access

Controller 8 (iDRAC8) User's Guide, at Dell.com/esmmanuals.

c. Update the BIOS and iDRAC versions.

d. Re-enable the Trusted Platform Module (TPM).

Related Links

Safety instructions

Before working inside your system

After working inside your system

Installing the Trusted Platform Module

Installing the integrated storage controller card

Replacing the optional internal USB memory key

Installing an internal SD card

Installing the optional expansion card riser

Installing a processor

Installing memory modules

Installing the cooling shroud

Installing an AC power supply unit

Restoring the Service Tag by using the Easy Restore feature

Entering the system Service Tag by using System Setup

Initializing the TPM for BitLocker users

Initializing the TPM for TXT users

Restoring the Service Tag by using the Easy Restore feature

The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration,

and the system configuration data after replacing the system board. All data is automatically backed up in

a backup flash device. If BIOS detects a new system board and the Service Tag in the backup flash device,

BIOS prompts the user to restore the backup information.

1. Turn on the system.

If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS

displays the Service Tag, the status of the license, and the UEFI Diagnostics version.

2. Perform one of the following steps:

After the restore process is complete, BIOS prompts to restore the system configuration data.

3. Perform one of the following steps:

• Press Y to restore the system configuration data.

• Press N to use the default configuration settings.

After the restore process is complete, the system restarts.

174

Entering the system Service Tag by using System Setup

If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.

1. Turn on the system.

2. Press F2 to enter System Setup.

3. Click Service Tag Settings.

4. Enter the Service Tag.

NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you

enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed.

5. Click Ok.

6. Import your new or existing iDRAC Enterprise license.

For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/

idracmanuals.

Trusted Platform Module

Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by

integrating cryptographic keys into devices. A software can use a Trusted Platform Module to

authenticate hardware devices. As each TPM chip has a unique and secret RSA key burned in as it is

produced, it can perform the platform authentication.

CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.

After the TPM is installed, it is cryptographically bound to that specific system board. Any attempt

to remove an installed TPM breaks the cryptographic binding, and it cannot be re-installed or

installed on another system board.

NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be

performed only by Dell certified service technicians.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Installing the Trusted Platform Module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Locate the TPM connector on the system board.

175

NOTE: To locate the TPM connector on the system board, see the System board connectors

section.

2. Align the edge connectors on the TPM with the slot on the TPM connector.

3. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system

board.

4. Press the plastic rivet until the rivet snaps into place.

Figure 88. Installing the TPM

1. rivet slot on the system board 2. plastic rivet

3. TPM 4. TPM connector

Next steps

1. Install the system board.

2. Follow the procedure listed in the After working inside your system section.

Related Links

Safety instructions

Before working inside your system

After working inside your system

Initializing the TPM for BitLocker users

Initialize the TPM.

For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/

cc753140.aspx.

The TPM Status changes to Enabled, Activated.

Initializing the TPM for TXT users

1. While booting your system, press F2 to enter System Setup.

2. On the System Setup Main Menu screen, click System BIOS → System Security Settings.

3. From the TPM Security option, select On with Pre-boot Measurements.

4. From the TPM Command option, select Activate.

5. Save the settings.

6. Restart your system.

176

7. Enter System Setup again.

8. On the System Setup Main Menu screen, click System BIOS → System Security Settings.

9. From the Intel TXT option, select On.

177

Troubleshooting your system

Safety first — for you and your system

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: Solution validation was performed by using the factory shipped hardware configuration.

Troubleshooting system startup failure

If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot

Manager, the system stops responding. To avoid this issue, you must boot to the same boot mode in

which you installed the operating system.

For all other startup issues, note the system messages that appear on the screen.

Troubleshooting external connections

Before troubleshooting any external devices, ensure that all external cables are securely attached to the

external connectors on your system before troubleshooting any external devices.

Troubleshooting the video subsystem

Prerequisites

NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User

Interface (GUI), under Virtual Console. If this option is not selected, local video is disabled.

Steps

1. Check the cable connections (power and display) to the monitor.

2. Check the video interface cabling from the system to the monitor.

3. Run the appropriate diagnostic test.

If the tests run successfully, the problem is not related to video hardware.

Next steps

If the tests fail, see the Getting help section.

178

Related Links

Getting help

Contacting Dell

Troubleshooting a USB device

Prerequisites

NOTE: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to

step 7.

Steps

1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.

2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.

3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning

USB ports are enabled.

NOTE: Older operating systems may not support USB 3.0.

4. Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved.

5. In iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or

Standard OS Use.

6. If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard

or mouse.

If the problem is not resolved, proceed to step 7 to troubleshoot other USB devices attached to the

system.

7. Turn off all attached USB devices, and disconnect them from the system.

8. Restart the system.

9. If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the

Integrated Devices screen. If your keyboard is not functioning, use remote access to enable or

disable the USB options.

10. Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system.

11. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the

BIOS to the default settings. See the System board jumper setting section

12. In the IDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic

or Standard OS Use.

13. Reconnect and turn on each USB device one at a time.

14. If a USB device causes the same problem, turn off the device, replace the USB cable with a known

good cable, and turn on the device.

Next steps

If all troubleshooting fails, see the Getting help section.

Related Links

Getting help

179

Troubleshooting iDRAC Direct (USB XML configuration)

For information about USB storage device and server configuration, see the Integrated Dell Remote

Access Controller User's Guide at Dell.com/idracmanuals.

Steps

1. Ensure that your USB storage device is connected to the front USB Management Port, identified by

icon.

2. Ensure that your USB storage device is configured with an NTFS or an FAT32 file system with only

one partition.

3. Verify that the USB storage device is configured correctly. For more information about configuring

the USB storage device, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/

idracmanuals.

4. In the iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic

or iDRAC Direct Only.

5. Ensure that the iDRAC Managed: USB XML Configuration option is either Enabled or Enabled only

when the server has default credential settings.

6. Remove and reinsert the USB storage device.

7. If import operation does not work, try with a different USB storage device.

Next steps

If all troubleshooting fails, see the Getting help section.

Troubleshooting iDRAC Direct (Laptop connection)

For information about USB laptop connection and server configuration, see the Integrated Dell Remote

Access Controller User's Guide at Dell.com/idracmanuals.

Steps

1. Ensure that your laptop is connected to the front USB Management Port, identified by icon with

a USB Type A/A cable.

2. On the iDRAC Settings Utility screen, ensure that USB Management Port Mode is configured as

Automatic or iDRAC Direct Only.

3. If the laptop is running Windows operating system, ensure that the iDRAC Virtual USB NIC device

driver is installed.

4. If the driver is installed, ensure that you are not connected to any network through WiFi or cabled

ethernet, as iDRAC Direct uses a non-routable address.

Next steps

If all troubleshooting fails, see the Getting help section.

Troubleshooting a serial I/O device

Steps

1. Turn off the system and any peripheral devices connected to the serial port.

2. Swap the serial interface cable with a known working cable, and turn on the system and the serial

device.

If the problem is resolved, replace the interface cable with a known working cable.

180

3. Turn off the system and the serial device, and swap the serial device with a compatible device.

4. Turn on the system and the serial device.

Next steps

If the problem persists, see the Getting help section.

Related Links

Getting help

Troubleshooting a NIC

Steps

1. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section

for the available diagnostic tests.

2. Restart the system and check for any system messages pertaining to the NIC controller.

3. Check the appropriate indicator on the NIC connector:

• If the link indicator does not glow, the cable connected might be disengaged.

• If the activity indicator does not glow, the network driver files might be damaged or missing.

Install or replace the drivers as necessary. For more information, see the NIC documentation.

• Try another known good network cable.

• If the problem persists, use another connector on the switch or hub.

4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information,

see the NIC documentation.

5. Enter System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen.

6. Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission

speed and duplex. For more information, see the documentation for each network device.

7. Ensure that all network cables are of the proper type and do not exceed the maximum length.

Next steps

If the problem persists, see the Getting help section.

Related Links

Getting help

Using system diagnostics

Troubleshooting a wet system

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Remove the following components (if installed) from the system:

181

• Power supply unit(s)

• Optical drive

• Hard drives

• Hard drive backplane

• USB memory key

• Hard drive tray

• Cooling shroud

• Expansion card risers (if installed)

• Expansion cards

• Cooling fan assembly (if installed)

• Cooling fans

• Memory modules

• Processor(s) and heat sink(s)

• System board

4. Let the system dry thoroughly for at least 24 hours.

5. Reinstall the components you removed in step 3 except the expansion cards.

6. Install the system cover.

7. Turn on the system and attached peripherals.

If the problem persists, see the Getting help section.

8. If the system starts properly, turn off the system, and reinstall all the expansion cards that you

removed.

9. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.

Next steps

If the tests fail, see the Getting help section.

Related Links

Getting help

Using system diagnostics

Troubleshooting a damaged system

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Ensure that the following components are properly installed:

• cooling shroud

• expansion card risers (if installed)

• expansion cards

182

• power supply unit(s)

• cooling fan assembly (if installed)

• cooling fans

• processor(s) and heat sink(s)

• memory modules

• hard drive carriers/cage

• hard drive backplane

4. Ensure that all cables are properly connected.

5. Install the system cover.

6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.

Next steps

If the problem persists, see the Getting help section.

Related Links

Getting help

Using system diagnostics

Troubleshooting the system battery

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may

lose its system configuration information. This situation is caused by a defective battery.

NOTE: Some software may cause the system time to speed up or slow down. If the system seems

to operate normally except for the time set in System Setup, the problem may be caused by a

software, rather than by a defective battery.

Steps

1. Re-enter the time and date in System Setup.

2. Turn off the system, and disconnect it from the electrical outlet for at least an hour.

3. Reconnect the system to the electrical outlet, and turn on the system.

4. Enter System Setup.

If the date and time displayed in System Setup are not correct, check the System Error Log (SEL) for

system battery messages.

Next steps

If the problem persists, see the Getting help section.

Related Links

Getting help

183

Troubleshooting power supply units

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Troubleshooting power source problems

1. Press the power button to ensure that your system is turned on. If the power indicator does not glow

when the power button is pressed, press the power button firmly.

2. Plug in another working power supply unit to ensure that the system board is not faulty.

3. Ensure that no loose connections exist.

For example, loose power cables.

4. Ensure that the power source meets applicable standards.

5. Ensure that there are no short circuits.

6. Have a qualified electrician check the line voltage to ensure that it meets the needed specifications.

Troubleshooting power supply unit problems

1. Ensure that no loose connections exist.

For example, loose power cables.

2. Ensure that the power supply handle/LED indicates that the power supply is working properly.

3. If you have recently upgraded your system, ensure that the power supply unit has enough power to

support the new system.

4. If you have a redundant power supply configuration, ensure that both the power supply units are of

the same type and wattage.

If the LED You may have to upgrade to a higher wattage power supply unit.

5. Ensure that you use only power supply units with the Extended Power Performance (EPP) label on

the back.

6. Reseat the power supply unit.

NOTE: After installing a power supply unit, allow several seconds for the system to recognize

the power supply unit and determine if it is working properly.

If the problem persists, see the Getting help section.

Related Links

Getting help

Troubleshooting cooling problems

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

184

Ensure that the following conditions exist:

• System cover, cooling shroud, EMI filler panel, memory module blank, or back filler bracket is not

removed.

• Ambient temperature is not higher than the system specific ambient temperature.

• External airflow is not obstructed.

• A cooling fan is not removed or has not failed.

• The expansion card installation guidelines have been followed.

Additional cooling can be added by one of the following methods:

From the iDRAC web GUI:

1. Click Hardware → Fans → Setup.

2. From the Fan Speed Offset drop-down list, select the cooling level required or set the minimum fan

speed to a custom value.

From F2 System Setup:

1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum

fan speed.

From RACADM commands:

1. Run the command racadm help system.thermalsettings

For more information, see the Integrated Dell Remote Access User’s Guide at Dell.com/idracmanuals.

Troubleshooting cooling fans

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: The fan number is referenced by the systems management software. In the event of a

problem with a particular fan, you can easily identify and replace it by noting down the fan numbers

on the cooling fan assembly.

1. Follow the safety guidelines listed in the Safety instructions section.

2. Follow the procedure listed in the Before working inside your system section.

Steps

1. Reseat the fan or the fan's power cable.

2. Restart the system.

Next steps

1. Follow the procedure listed in the After working inside your system section.

2. If the problem persists, see the Getting help section.

185

Related Links

Getting help

Troubleshooting system memory

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. If the system is operational, run the appropriate system diagnostic test. See the Using system

diagnostics section for the available diagnostic tests.

If the diagnostic tests indicate a fault, follow the corrective actions provided by the diagnostic tests.

2. If the system is not operational, turn off the system and attached peripherals, and unplug the system

from the power source. Wait at least for 10 seconds, and then reconnect the system to the power

source.

3. Turn on the system and attached peripherals, and note the messages on the screen.

If an error message is displayed indicating a fault with a specific memory module, go to step 12.

4. Enter System Setup, and check the system memory setting. Make any changes to the memory

settings, if needed.

If the memory settings match the installed memory but the problem still persists, go to step 12.

5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

6. Remove the system cover.

7. Check the memory channels and ensure that they are populated correctly.

NOTE: See the system event log or system messages for the location of the failed memory

module. Reinstall the memory device.

8. Reseat the memory modules in their sockets.

9. Install the system cover.

10. Enter System Setup and check the system memory setting.

If the problem is not resolved, proceed with step 11.

11. Remove the system cover.

12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace

the module with a known working memory module.

13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first

DIMM socket with a module of the same type and capacity.

If an error message is displayed on the screen, this may indicate a problem with the installed DIMM

type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to

resolve the problem.

14. Install the system cover.

15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the

front of the system.

16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.

186

Next steps

If the problem persists, see the Getting help section.

Related Links

Getting help

Using system diagnostics

Troubleshooting an internal USB key

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Locate the USB key and reseat it.

5. Install the system cover.

6. Turn on the system and attached peripherals, and check if the USB key is functioning.

7. If the problem is not resolved, repeat step 2 and step 3.

8. Insert a known working USB key.

9. Install the system cover.

Next steps

If the problem persists, see the Getting help section.

Related Links

Getting help

Troubleshooting an SD card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch

is turned on, the SD card is not writable.

Steps

1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.

2. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

3. Remove the system cover.

187

NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the

system. On the next restart, the system displayed a message indicating the failure. If

redundancy is enabled at the time of SD card failure, a critical alert will be logged and chassis

health will degrade.

4. Replace the failed SD card with a new SD card.

5. Install the system cover.

6. Reconnect the system to its electrical outlet and turn on the system, including any attached

peripherals.

7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy

modes are set to the needed modes.

Verify that the correct SD slot is set as Primary SD Card.

8. Check if the SD card is functioning properly.

9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the

system prompts you to perform a rebuild.

NOTE: The rebuild is always sourced from the primary SD card to the secondary SD card.

Troubleshooting an optical drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Try using a different CD or DVD.

2. If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and

the drive's SATA port are enabled.

3. Run the appropriate diagnostic test.

4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

5. If installed, remove the bezel.

6. Remove the system cover.

7. Ensure that the interface cable is securely connected to the optical drive and to the controller.

8. Ensure that a power cable is properly connected to the drive.

9. Install the system cover.

Next steps

If the problem persists, see the Getting help section.

Related Links

Getting help

Using system diagnostics

188

Troubleshooting a tape backup unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Use a different tape cartridge.

2. Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See

your tape drive documentation for more information about device drivers.

3. Reinstall the tape-backup software as instructed in the tape-backup software documentation.

4. Ensure that the interface cable of the tape drive is connected to the external port on the controller

card.

5. Perform the following steps to ensure that the controller card is properly installed:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reseat the controller card in the expansion card slot.

d. Install the system cover.

e. Turn on the system and attached peripherals.

6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics.

Next steps

If you cannot resolve the problem, see the Getting help section.

Related Links

Getting help

Using system diagnostics

Troubleshooting a hard drive

Prerequisites

CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you

proceed, back up all files on the hard drive.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Run the appropriate diagnostic test. See the Using system diagnostics section.

Depending on the results of the diagnostics test, proceed as needed through the following steps.

2. If your system has a RAID controller and your hard drives are configured in a RAID array, perform the

following steps:

189

a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and

then run the Hardware Configuration wizard to check the RAID configuration.

See the Dell Lifecycle Controller documentation or online help for information about RAID

configuration.

b. Ensure that the hard drives are configured correctly for the RAID array.

c. Take the hard drive offline and reseat the drive.

d. Exit the configuration utility and allow the system to boot to the operating system.

3. Ensure that the needed device drivers for your controller card are installed and are configured

correctly. See the operating system documentation for more information.

4. Restart the system and enter the System Setup.

5. Verify that the controller is enabled and the drives are displayed in the System Setup.

Next steps

If the problem persists, see the Getting help section.

Troubleshooting a storage controller

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating

system and the controller.

1. Run the appropriate diagnostic test. See the Using system diagnostics section.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Verify that the installed expansion cards are compliant with the expansion card installation

guidelines.

5. Ensure that each expansion card is firmly seated in its connector.

6. Install the system cover.

7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

9. Remove the system cover.

10. Remove all expansion cards installed in the system.

11. Install the system cover.

12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

13. Run the appropriate diagnostic test. See the Using system diagnostics section. If the tests fail, see the

Getting help section.

14. For each expansion card you removed in step 10, perform the following steps:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.

d. Install the system cover.

190

e. Run the appropriate diagnostic test. See the Using system diagnostics section.

If the problem persists, see the Getting help section.

Related Links

Getting help

Using system diagnostics

Troubleshooting expansion cards

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

NOTE: When troubleshooting an expansion card, you also have to see the documentation for your

operating system and the expansion card.

Steps

1. Run the appropriate diagnostic test. See the Using system diagnostics section.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Ensure that each expansion card is firmly seated in its connector.

5. Install the system cover.

6. Turn on the system and attached peripherals.

7. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

8. Remove the system cover.

9. Remove all expansion cards installed in the system.

10. Install the system cover.

11. Run the appropriate diagnostic test. See the Using system diagnostics section.

If the tests fail, see the Getting help section.

12. For each expansion card you removed in step 8, perform the following steps:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.

d. Install the system cover.

e. Run the appropriate diagnostic test. See the Using system diagnostics section.

Next steps

If the problem persists, see the Getting help section.

Related Links

Getting help

Using system diagnostics

191

Troubleshooting processors

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Run the appropriate diagnostics test. See the Using system diagnostics section.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Ensure that the processor and heat sink are properly installed.

5. Install the system cover.

6. Run the appropriate diagnostic test. See the Using system diagnostics section.

7. If the problem persists, see the Getting help section.

Related Links

Getting help

Using system diagnostics

System messages

For a list of event and error messages generated by the system firmware and agents that monitor system

components, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals

> OpenManage software.

Warning messages

A warning message alerts you to a possible problem and prompts you to respond before the system

continues a task. For example, before you format a hard drive, a message warns you that you may lose all

data on the hard drive. Warning messages usually interrupt the task and need you to respond by typing y

(yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating system. For more

information, see the documentation that shipped with the operating system or application.

Diagnostic messages

The system diagnostic utility will generate messages if there are errors detected when you run diagnostic

tests on your system. For more information about system diagnostics, see the Using system diagnostics

section.

Related Links

Getting help

Using system diagnostics

192

Alert messages

The systems management software generates alert messages for your system. Alert messages include

information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For

more information, see the systems management software documentation links listed in the

Documentation resources section of this manual.

193

Using system diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for

technical assistance. The purpose of running system diagnostics is to test your system hardware without

requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service

and support personnel can use the diagnostics results to help you solve the problem.

Dell Embedded System Diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System

Assessment (ePSA) diagnostics.

The Embedded System Diagnostics provides a set of options for particular device groups or devices

allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed

device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

When to use the Embedded System Diagnostics

Run the Embedded System Diagnostics (ePSA) if your system does not boot.

Running the Embedded System Diagnostics from Boot Manager

Prerequisites

Run the Embedded System Diagnostics (ePSA) if your system does not boot.

Steps

1. When the system is booting, press F11.

2. Use the up arrow and down arrow keys to select System Utilities → Launch Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the

system. The diagnostics starts executing the tests on all the detected devices.

Running the Embedded System Diagnostics from the Dell Lifecycle

Controller

1. As the system boots, press F11.

2. Select Hardware Diagnostics → Run Hardware Diagnostics.

194

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the

system. The diagnostics starts executing the tests on all the detected devices.

System diagnostic controls

Menu Description

Configuration Displays the configuration and status information of all detected devices.

Results Displays the results of all tests that are run.

System health Provides the current overview of the system performance.

Event log Displays a time-stamped log of the results of all tests run on the system. This is

displayed if at least one event description is recorded.

195

Jumpers and connectors

This topic provides specific information about the system jumpers. It also provides some basic

information about jumpers and switches and describes the connectors on the various boards in the

system. Jumpers on the system board help to disable system and setup passwords. You must know the

connectors on the system board to install components and cables correctly.

System board jumper settings

For information on resetting the password jumper to disable a password, see the Disabling a Forgotten

Password section.

Table 41. System board jumper settings

Jumper Setting Description

PWRD_EN The password reset feature is enabled (pins 2–4).

The password reset feature is disabled (pins 4–6).

The iDRAC local access is unlocked at the next AC

power cycle.

NVRAM_CLR The configuration settings are retained at the next

system boot (pins 3–5).

The configuration settings are cleared at system

boot (pins 1–3).

Related Links

Disabling a forgotten password

196

System board connectors

Figure 89. System board connectors and jumpers

Table 42. System board connectors and jumpers

Item Connector Description

1 PCIE_G2_X1 and PCIE _G2_X4 PCIE Slot 5 (x4) and Slot 4 (x1)

2 PCIE_G3_X16 and PCIE_G3_X16 PCIE Slot 3 (next to Slot 4) and Slot 2 (next to

Slot 1)

3 PCIE_G3_X8 PCIE card Slot 1

4 BATTERY System battery connector

5 B1, B2 DIMMS for CPU2 channels 0&1

6 J-AMEA iDrac ports card connector

7 CPU2 Processor socket 2

8 B3, B4 DIMMS for CPU2 channels 2&3

9 CPU2_PWR_C (P3) CPU2 power connector

197

Item Connector Description

10 IDSDM Internal Dual SD Module

11 INTRUSION Intrusion switch connector

12 FAN6 Cooling fan 6 connector

13 A1,A5,A2,A6 DIMMS for CPU1 channels 0&1

14 FAN5 Cooling fan 5 connector

15 CPU1 Processor socket 1

16 FAN4 Cooling fan 4 connector

17 PWR_CONN B(P2) CPU1 power connector

18 A8,A4,A7,A3 DIMMS for CPU1 channels 2&3

19 FAN3 Cooling fan 3 connector

20 FAN2 Cooling fan 2 connector

21 MINI PERC C-Stack Mini PERC C-Stack connector

22 BP_SIG Backplane signal connector

23 ODD_PWR Power for the optical drive

24 SYS_PWR_CONN(P1) 24-pin power connector

25 FP_USB Front USB connector

26 SATA_CDROM Optical drive SATA connector

27 PIB_CONN Power interface board signal connector

28 SATA_TBU Tape backup unit SATA connector

29 SW_RAID_B Internal SATA B connector

30 CTRL_PNL Control panel signal connector

31 SW_RAID_A Internal SATA A connector

32 INT_ USB3.0 Internal USB3 port

33 TPM_MODULE Trusted Platform Module connector

34 J_PSWD_NVRAM Clear password / NVRAM jumpers. See the

System board jumper settings section.

Related Links

System board jumper settings

198

Disabling a forgotten password

The software security features of the system include a system password and a setup password. The

password jumper enables these password features or disables them and clears any password(s) currently

in use.

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that are shipped with your product.

Steps

1. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

2. Remove the system cover.

3. Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.

4. Install the system cover.

The existing passwords are not disabled (erased) until the system boots with the jumper on pins 2

and 4. However, before you assign a new system and/or setup password, you must move the jumper

back to pins 4 and 6.

NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the

system disables the new password(s) the next time it boots.

5. Reconnect the system to its electrical outlet and turn the system on, including any attached

peripherals.

6. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

7. Remove the system cover.

8. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.

9. Install the system cover.

10. Reconnect the system to its electrical outlet and turn the system on, including any attached

peripherals.

11. Assign a new system and/or setup password.

199

Getting help

Contacting Dell

Dell provides several online and telephone-based support and service options. If you do not have an

active internet connection, you can find contact information about your purchase invoice, packing slip,

bill, or Dell product catalog. Availability varies by country and product, and some services may not be

available in your area. To contact Dell for sales, technical assistance, or customer-service issues:

1. Go to Dell.com/support.

2. Select your country from the drop-down menu on the lower right corner of the page.

3. For customized support:

a. Enter your system Service Tag in the Enter your Service Tag field.

b. Click Submit.

The support page that lists the various support categories is displayed.

4. For general support:

a. Select your product category.

b. Select your product segment.

c. Select your product.

The support page that lists the various support categories is displayed.

5. For contact details of Dell Global Technical Support:

a. Click Global Technical Support.

b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell

Global Technical Support team.

Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) to get immediate access to the information about your

system.

Prerequisites

Ensure that your smartphone or tablet has the QR code scanner installed.

The QRL includes the following information about your system:

About this task

• How-to videos

• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview

• Your system service tag to quickly access your specific hardware configuration and warranty

information

• A direct link to Dell to contact technical assistance and sales teams

200

Steps

1. Go to Dell.com/QRL and navigate to your specific product or

2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell

PowerEdge system or in the Quick Resource Locator section.

Quick Resource Locator (QRL)

Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to

videos. This can be done by visiting www.Dell.com/QRL or by using your smartphone or tablet and a

model specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR

code, scan the following image.

201

Table of Contents

DELL R530 User Manual

Related Manuals