Table of Contents
- Dell EMC PowerEdge T150 Installation and Service Manual
- Contents
- About this document
- PowerEdge T150 system overview
- Initial system setup and configuration
- Minimum to POST and system management configuration validation
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- System cover
- Frontbezel
- Drives
- Removing a 3.5-inch drive carrier from the drive bay
- Installing a 3.5-inch drive carrier into the drive bay
- Removing a drive from the drive carrier
- Installing a drive into the drive carrier
- Removing a 2.5-inch drive from the 3.5-inch drive adapter
- Installing a 2.5-inch drive into the 3.5-inch drive adapter
- Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier
- Installing a 3.5-inch adapter into a 3.5-inch drive carrier
- Setting the cooling fan speed for 8 TB drives
- Cable routing
- Optional optical drive
- System memory
- Cooling fans
- Internal USB memory key
- Expansion cards
- Optional BOSS S1 card
- Processor and heat sink
- Power supply unit
- System battery
- Intrusion switch
- System board
- Trusted Platform Module
- Control panel
- Jumpers and connectors
- System diagnostics and indicator codes
- Getting help
- Documentation resources
DELL T150 User Manual
Displayed below is the user manual for T150 by DELL which is a product in the Servers category. This manual has pages.
Related Manuals
Dell EMC PowerEdge T150
Installation and Service Manual
Regulatory Model: E80S series
Regulatory Type: E80S001
December 2021
Rev. A01
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
Chapter 1: About this document.................................................................................................... 6
Chapter 2: PowerEdge T150 system overview................................................................................7
Front view of the system...................................................................................................................................................8
Rear view of the system.................................................................................................................................................. 10
Inside the system .............................................................................................................................................................. 12
Locating the Express Service Code and Service Tag............................................................................................... 12
System information label..................................................................................................................................................12
Chapter 3: Initial system setup and configuration........................................................................ 15
Setting up the system.......................................................................................................................................................15
iDRAC configuration..........................................................................................................................................................15
Options to set up iDRAC IP address........................................................................................................................15
Options to log in to iDRAC.........................................................................................................................................16
Resources to install operating system.......................................................................................................................... 17
Options to download firmware .................................................................................................................................17
Options to download and install OS drivers ..........................................................................................................17
Downloading drivers and firmware...........................................................................................................................18
Chapter 4: Minimum to POST and system management configuration validation..........................19
Minimum configuration to POST ...................................................................................................................................19
Configuration validation....................................................................................................................................................19
Error messages............................................................................................................................................................ 20
Chapter 5: Installing and removing system components............................................................... 21
Safety instructions.............................................................................................................................................................21
Before working inside your system............................................................................................................................... 22
After working inside your system.................................................................................................................................. 22
Recommended tools......................................................................................................................................................... 22
System cover......................................................................................................................................................................22
Removing the system cover..................................................................................................................................... 22
Installing the system cover....................................................................................................................................... 23
Frontbezel........................................................................................................................................................................... 24
Removing the front bezel.......................................................................................................................................... 24
Installing the front bezel............................................................................................................................................ 25
Drives................................................................................................................................................................................... 26
Removing a 3.5-inch drive carrier from the drive bay........................................................................................26
Installing a 3.5-inch drive carrier into the drive bay............................................................................................27
Removing a drive from the drive carrier................................................................................................................ 28
Installing a drive into the drive carrier....................................................................................................................29
Removing a 2.5-inch drive from the 3.5-inch drive adapter............................................................................ 30
Installing a 2.5-inch drive into the 3.5-inch drive adapter................................................................................. 31
Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier................................................................... 32
Installing a 3.5-inch adapter into a 3.5-inch drive carrier..................................................................................33
Contents
Contents 3
Setting the cooling fan speed for 8 TB drives..................................................................................................... 33
Cable routing...................................................................................................................................................................... 34
Optional optical drive....................................................................................................................................................... 35
Removing the optical drive fillers............................................................................................................................ 35
Installing the optical drive fillers.............................................................................................................................. 36
Removing the optical drive........................................................................................................................................37
Installing the optical drive..........................................................................................................................................38
System memory................................................................................................................................................................. 39
System memory guidelines........................................................................................................................................39
General memory module installation guidelines....................................................................................................40
Removing a memory module..................................................................................................................................... 41
Installing a memory module....................................................................................................................................... 42
Cooling fans........................................................................................................................................................................ 43
Removing a cooling fan.............................................................................................................................................. 43
Installing a cooling fan................................................................................................................................................ 44
Internal USB memory key................................................................................................................................................45
Removing the optional internal USB memory key............................................................................................... 45
Installing the internal USB memory key ................................................................................................................ 46
Expansion cards................................................................................................................................................................. 47
Expansion card installation guidelines.....................................................................................................................47
Removing a PCIe expansion card............................................................................................................................ 48
Installing a PCIe expansion card.............................................................................................................................. 49
Optional BOSS S1 card..................................................................................................................................................... 51
Removing the M.2 SSD module................................................................................................................................ 51
Installing the M.2 SSD module................................................................................................................................. 52
Processor and heat sink ................................................................................................................................................. 52
Removing the heat sink............................................................................................................................................. 52
Removing the processor............................................................................................................................................53
Installing the processor.............................................................................................................................................. 54
Installing the heat sink............................................................................................................................................... 55
Power supply unit..............................................................................................................................................................57
Removing the power supply unit............................................................................................................................. 57
Installing the power supply unit............................................................................................................................... 58
System battery ................................................................................................................................................................. 58
Replacing the system battery.................................................................................................................................. 58
Intrusion switch ................................................................................................................................................................ 60
Removing the intrusion switch.................................................................................................................................60
Installing the intrusion switch....................................................................................................................................61
System board...................................................................................................................................................................... 61
Removing the system board......................................................................................................................................61
Installing the system board....................................................................................................................................... 63
Trusted Platform Module................................................................................................................................................ 67
Upgrading the Trusted Platform Module...............................................................................................................67
Initializing TPM for users........................................................................................................................................... 68
Initializing the TPM 1.2 for users............................................................................................................................. 68
Initializing the TPM 2.0 for users............................................................................................................................ 68
Control panel...................................................................................................................................................................... 68
Removing the control panel cage............................................................................................................................ 68
Removing the control panel...................................................................................................................................... 69
Installing the control panel........................................................................................................................................ 70
4Contents
Installing the control panel cage............................................................................................................................... 71
Chapter 6: Jumpers and connectors............................................................................................ 72
System board connectors............................................................................................................................................... 72
System board jumper settings........................................................................................................................................73
Disabling a forgotten password..................................................................................................................................... 74
Chapter 7: System diagnostics and indicator codes..................................................................... 75
System health and system ID indicator codes........................................................................................................... 75
iDRAC Direct LED indicator codes................................................................................................................................ 75
NIC indicator codes...........................................................................................................................................................76
Non-redundant cabled power supply unit indicator codes......................................................................................76
Using system diagnostics................................................................................................................................................ 77
Dell Embedded System Diagnostics........................................................................................................................ 77
Chapter 8: Getting help............................................................................................................... 79
Recycling or End-of-Life service information.............................................................................................................79
Contacting Dell Technologies......................................................................................................................................... 79
Accessing system information by using QRL..............................................................................................................79
Quick Resource Locator for PowerEdge T150 system...................................................................................... 80
Receiving automated support with SupportAssist .................................................................................................. 80
Chapter 9: Documentation resources...........................................................................................82
Contents 5
About this document
This document provides an overview about the system, information about installing and replacing components, diagnostic tools,
and guidelines to be followed while installing certain components.
1
6 About this document
PowerEdge T150 system overview
The PowerEdge T150 system is a 4U mini tower server that supports:
●one Intel® Xeon® E-2300 series processor with up to 8 cores per processor
●Four DDR4 DIMM slots, supports UDIMM 128GB max, speeds up to 3200 MT/s
●Cabled AC power supply unit
●Up to 4 x 3.5-inch SAS/SATA HDD/SSD drives
NOTE: All instances of SAS or SATA drives are seen as drives in this document, unless specified otherwise.
NOTE: For more information, see the Dell EMC PowerEdge T150 Technical Specifications on the product documentation
page.
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated
and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the
system warranty.
Topics:
•Front view of the system
•Rear view of the system
•Inside the system
•Locating the Express Service Code and Service Tag
•System information label
2
PowerEdge T150 system overview 7
Front view of the system
Figure 1. Front view of the system
Table 1. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Power button Indicates if the system is powered on or off. Press the power button to
manually power on or off the system.
NOTE: Press the power button to gracefully shut down an ACPI-
compliant operating system.
2 System health and ID
indicator
Indicates the status of the system. For more information, see the
System health and system ID indicator codes section.
3 USB 3.0 port The USB ports are 4-pin, 2.0-compliant. These ports enable you to
connect USB devices to the system.
8 PowerEdge T150 system overview
Table 1. Features available on the front of the system (continued)
Item Ports, panels, and slots Icon Description
4 iDRAC Direct port (Micro-
AB USB)
The iDRAC Direct port (Micro-AB USB) enables you to access the
iDRAC direct Micro-AB USB features. For more information, see the
https://www.dell.com/idracmanuals.
NOTE: You can configure iDRAC Direct by using a USB to micro
USB (type AB) cable, which you can connect to your laptop
or tablet. Cable length should not exceed 3 feet (0.91 meters).
Performance could be affected by cable quality.
5 Optical drive (optional) N/A One optional slim SATA DVD-ROM drive or DVD+/-RW drive.
NOTE: For more information, see the Dell EMC PowerEdge T150 Technical Specifications on the product documentation
page.
PowerEdge T150 system overview 9
Rear view of the system
Figure 2. Rear view of the system
Table 2. Rear view of the system
Item Ports, panels, or slots Icon Descriptions
1 Security cable lock N/A Enables you to connect to the security cable
lock.
2 iDRAC MAC address and iDRAC secure
password label
N/A Indicates the iDRAC MAC address and iDRAC
secure password label.
3 Service Tag, Express Service Code, QRL
label
N/A Indicates the Service Tag, Express Service
Code, QRL label.
4 OpenManage Mobile (OMM) label N/A Indicates the OpenManage Mobile (OMM) label.
5 PCIe expansion card slots (4) N/A Enables you to connect PCI Express expansion
cards.
10 PowerEdge T150 system overview
Table 2. Rear view of the system (continued)
Item Ports, panels, or slots Icon Descriptions
6 USB 2.0 port (4) The USB ports are 4-pin, 2.0-compliant. These
ports enable you to connect USB devices to the
system.
7 System identification button Press the system ID button:
●To locate a particular system within a rack.
●To turn the system ID on or off.
To reset iDRAC, press and hold the button for
16 seconds.
NOTE:
●To reset iDRAC using system ID, ensure
that the system ID button is enabled in
the iDRAC setup.
●If the system stops responding during
POST, press and hold the system ID
button (for more than five seconds) to
enter the BIOS progress mode.
8 NIC ports (2) The NIC ports that are integrated on the
system board provide network connectivity.
These NIC ports can also be shared with iDRAC
when iDRAC network settings are set to shared
mode.
9 USB 3.0 port The USB ports are 9-pin, 3.0-compliant. These
ports enable you to connect USB devices to the
system.
10 USB 2.0 port The USB ports are 4-pin, 2.0-compliant. These
ports enable you to connect USB devices to the
system.
11 NIC ports (1) The NIC ports that are integrated on the
system board provide network connectivity.
These NIC ports can also be shared with iDRAC
when iDRAC network settings is set to shared
mode.
12 iDRAC ethernet port Enables you to remotely access iDRAC. For
more information, see the Integrated Dell
Remote Access Controller User's Guide at
www.dell.com/poweredgemanuals.
13 VGA port Enables you to connect a display device to the
system.
14 Serial port Enables you to connect a serial device to the
system.
15 PSU Built-in Self-Test (BIST) LED N/A Enables you to check the power supply to the
PSU.
16 Power supply unit plug N/A Enables you to install cabled AC PSU.
NOTE: For more information, see the Dell EMC PowerEdge T150 Technical Specifications on the product documentation
page.
PowerEdge T150 system overview 11
Inside the system
Figure 3. Inside the system
1. Cabled Power Supply Unit (PSU) 2. Optical drive
3. Cabled drives (4) 4. System board
5. Expansion card retention latch 6. PCIe expansion card slots (4)
7. Intrusion switch 8. Fan
9. Memory module sockets
Locating the Express Service Code and Service Tag
The unique Express Service Code and Service Tag are used to identify the system.
The Express Service Code and Service Tag are found on a sticker on the rear of the system. If you have opted for the secure
default access to iDRAC, the Information tag also contains the iDRAC secure default password.
Alternatively, the Service Tag information is located on a label on the rear of the chassis.
System information label
The system information label is located on the back of the system cover.
12 PowerEdge T150 system overview
Figure 4. Express Service Tag
Figure 5. Electrical overview and system board connections
PowerEdge T150 system overview 13
Figure 6. Memory information
Figure 7. Quick Resource Locator
14 PowerEdge T150 system overview
Initial system setup and configuration
This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general
steps to set up the system and the reference guides for detailed information.
Topics:
•Setting up the system
•iDRAC configuration
•Resources to install operating system
Setting up the system
Perform the following steps to set up the system:
Steps
1. Unpack the system.
2. Connect the peripherals to the system and the system to the electrical outlet.
3. Power on the system.
For more information about setting up the system, see the Getting Started Guide that is shipped with your system.
NOTE: For information about managing the basic settings and features of the system, see the Dell EMC PowerEdge
T150 BIOS and UEFI Reference Guide on the product documentation page.
NOTE: Legacy BIOS is not supported on the system, only UEFI BIOS is supported.
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make you more productive as a system administrator
and improve the overall availability of Dell EMC servers. iDRAC alerts you to system issues, helps you to perform remote
management, and reduces the need for physical access to the system.
Options to set up iDRAC IP address
To enable communication between your system and iDRAC, you must first configure the network settings based on your
network infrastructure. The network settings option is set to DHCP, by default.
NOTE: For static IP configuration, you must request for the settings at the time of purchase.
You can set up the iDRAC IP address using one of the interfaces in the table below. For information about setting up iDRAC IP
address, see the documentation links provided in the table below.
Table 3. Interfaces to set up iDRAC IP address
Interface Documentation links
iDRAC Settings utility Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide,
go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Documentation.
3
Initial system setup and configuration 15
Table 3. Interfaces to set up iDRAC IP address (continued)
Interface Documentation links
NOTE: To determine the most recent iDRAC release
for your platform and for latest documentation version,
see KB article https://www.dell.com/support/article/
sln308699.
OpenManage Deployment Toolkit Dell EMC OpenManage Deployment Toolkit User's Guide
available at https://www.dell.com/openmanagemanuals >
Open Manage Deployment Toolkit.
iDRAC Direct Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide,
go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Documentation.
NOTE: To determine the most recent iDRAC release
for your platform and for latest documentation version,
see KB article https://www.dell.com/support/article/
sln308699.
Lifecycle Controller Dell Lifecycle Controller User's Guide at https://
www.dell.com/idracmanuals or for system specific Dell
Lifecycle Controller User's Guide, go to https://
www.dell.com/poweredgemanuals > Product Support page
of your system > Documentation.
NOTE: To determine the most recent iDRAC release
for your platform and for latest documentation version,
see KB article https://www.dell.com/support/article/
sln308699.
NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC dedicated network port or use the
iDRAC Direct port by using the USB cable. You can also access iDRAC through the shared LOM mode, if you have opted for
a system that has the shared LOM mode enabled.
Options to log in to iDRAC
To log in to the iDRAC Web User Interface, open a browser and enter the IP address.
You can log in to iDRAC as:
●iDRAC user
●Microsoft Active Directory user
●Lightweight Directory Access Protocol (LDAP) user
In the login screen displayed, if you have opted for secure default access to iDRAC, enter the iDRAC secure default password
available on back of the Information Tag. If you have not opted for secure default access to iDRAC, enter the default user name
and password – root and calvin. You can also log in by using your Single Sign-On or Smart Card.
NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller
User's Guide at www.dell.com/idracmanuals.
NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article
https://www.dell.com/support/article/sln308699.
You can also access iDRAC using command-line protocol - RACADM. For more information, see the Integrated Dell Remote
Access Controller RACADM CLI Guide available at https://www.dell.com/idracmanuals.
You can also access iDRAC using automation tool - Redfish API. For more information, see the Integrated Dell Remote Access
Controller User's Guide Redfish API Guide available at https://developer.dell.com.
16 Initial system setup and configuration
Resources to install operating system
If the system is shipped without an operating system, you can install a supported operating system by using one of the
resources provided in the table below. For information about how to install the operating system, see the documentation links
provided in the table below.
Table 4. Resources to install the operating system
Resource Documentation links
iDRAC Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for
system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/
poweredgemanuals > Product Support page of your system > Documentation.
NOTE: To determine the most recent iDRAC release for your platform and for latest
documentation version, see KB article at https://www.dell.com/support/article/sln308699.
Lifecycle Controller Dell Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals or for system specific
Dell Lifecycle Controller User's Guide, go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Documentation. Dell recommends using Lifecycle Controller to install
the OS, since all required drivers are installed on the system.
NOTE: To determine the most recent iDRAC release for your platform and for latest
documentation version, see KB article at https://www.dell.com/support/article/sln308699.
OpenManage
Deployment Toolkit
www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit
NOTE: For more information about installation and how-to videos for operating systems supported on PowerEdge systems,
see Supported Operating Systems for Dell EMC PowerEdge systems.
Options to download firmware
You can download firmware from the Dell support site. For information about downloading firmware, see the Downloading
drivers and firmware section.
You can also choose any one of the following options to download the firmware. For information about how to download the
firmware, see the documentation links provided in the table below.
Table 5. Options to download firmware
Option Documentation link
Using Integrated Dell Remote Access Controller Lifecycle
Controller (iDRAC with LC)
www.dell.com/idracmanuals
Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager
Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility
Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage
Deployment Toolkit
Using iDRAC virtual media www.dell.com/idracmanuals
Options to download and install OS drivers
You can choose any one of the following options to download and install OS drivers. For information about how to download or
install OS drivers, see the documentation links provided in the table below.
Table 6. Options to download and install OS drivers
Option Documentation
Dell EMC support site Downloading drivers and firmware section.
Initial system setup and configuration 17
Table 6. Options to download and install OS drivers (continued)
Option Documentation
iDRAC virtual media Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide,
go to https://www.dell.com/poweredgemanuals > Product
Support page of your system > Documentation .
NOTE: To determine the most recent iDRAC release for
your platform and for latest documentation version, see
https://www.dell.com/support/article/sln308699.
Downloading drivers and firmware
It is recommended that you download and install the latest BIOS, drivers, and systems management firmware on the system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1. Go to www.dell.com/support/drivers.
2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press
Enter.
NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
3. On the displayed product page, click Drivers & Downloads.
On the Drivers & Downloads page, all drivers that are applicable to the system are displayed.
4. Download the drivers to a USB drive, CD, or DVD.
18 Initial system setup and configuration
Minimum to POST and system management
configuration validation
This section describes the minimum to POST system requirement and system management configuration validation of the Dell
EMC system.
Topics:
•Minimum configuration to POST
•Configuration validation
Minimum configuration to POST
The components listed below are the minimum configuration to POST:
●Processor
●One memory module (DIMM) in socket A1
●Cabled power supply unit
●System board
Configuration validation
The new generation of PowerEdge systems have added interconnect flexibility and advanced iDRAC management features to
collect precise system configuration information and report configuration errors.
When the system is powered on, information about installed cables, backplanes, floating card (adapter PERC like BOSS), and
processor is obtained from the CPLD and backplane memory maps is analyzed. This information forms a unique configuration,
which is compared with one of the qualified configurations stored in a table maintained by iDRAC.
One or more sensors are assigned to each of the configuration elements. During POST, any configuration validation error is
logged in the System Event Log (SEL)/LifeCycle (LC) log. The reported events are categorized in the configuration validation
error table.
Table 7. Configuration validation error
Error Description Possible cause and
recommendations
Example
Config Error A configuration element within the
closest match contains something that is
unexpected and does not match any Dell
qualified configuration.
Wrong configuration Config Error: Backplane cable
CTRS_SRC_SA1 and BP-DST_SA1
The element reported
in HWC8010 errors are
assembled incorrectly.
Verify element (cable, etc)
placement in the system.
Config Error : SL Cable
PLANAR_SL7 and CTRL_DST_PA1
Config
Missing
iDRAC found a configuration element
missing within the closest match
detected.
Missing or damaged cable,
device, or part
Config Missing: adapter PERC/HBA
Missing element or cable
is reported in HWC8010
error logs. Install the
missing element (cable,
etc).
Config Missing : SL cable
PLANAR_SL8 and CTRL_DST_PA1
4
Minimum to POST and system management configuration validation 19
Table 7. Configuration validation error (continued)
Error Description Possible cause and
recommendations
Example
Comm Error A configuration element is not responding
to iDRAC using the management interface
while running an inventory check.
System management
sideband communication
Comm Error: Backplane 2
Unplug AC Power, reseat
the element and replace
the element if the problem
persists.
Error messages
This section describes the error messages displayed on the screen during POST or captured in the system event log (SEL)/
LifeCycle (LC) log.
Table 8. Error message HWC8010
Error code HWC8010
Message The System Configuration Check operation resulted in the following issue involving the indicated
component type
Arguments floating card (adapter PERClike BOSS), backplane, processor, cable, or other components
Detailed Description The issue identified in the message is observed in the System Configuration Check operation.
Recommended
Response Action
Do the following and retry the operation:
1. Disconnect the input power.
2. Check for proper cable connection and component placement. If the issue persists, contact the
service provider.
Category System Health (HWC = Hardware Config)
Severity Critical
Trap/EventID 2329
Table 9. Error message HWC8011
Error code HWC8011
Message The System Configuration Check operation resulted in multiple issues involving the indicated component
type
Arguments floating card (adapter PERClike BOSS), backplane, processor, cable, or other components
Detailed Description Multiple issues are observed in the System Configuration Check operation.
Recommended
Response Action
Do the following and retry the operation:
1. Disconnect the input power.
2. Check for proper cable connection and component placement. If the issue persists, contact the
service provider.
Category System Health (HWC = Hardware Config)
Severity Critical
20 Minimum to POST and system management configuration validation
Installing and removing system components
Topics:
•Safety instructions
•Before working inside your system
•After working inside your system
•Recommended tools
•System cover
•Frontbezel
•Drives
•Cable routing
•Optional optical drive
•System memory
•Cooling fans
•Internal USB memory key
•Expansion cards
•Optional BOSS S1 card
•Processor and heat sink
•Power supply unit
•System battery
•Intrusion switch
•System board
•Trusted Platform Module
•Control panel
Safety instructions
CAUTION: Ensure that two or more people lift the system horizontally from the box and place it on a flat
surface, rack lift, or into the rails.
WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of
electric shock.
WARNING: Do not operate the system without the cover for a duration exceeding five minutes. Operating the
system without the system cover can result in component damage.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside
the system.
CAUTION: To ensure proper operation and cooling, all system bays and fans must always be populated with a
component or a blank.
NOTE: While replacing faulty storage controller, FC, or NIC card with the same type of card, after you power on the
system; the new card automatically updates to the same firmware and configuration of the faulty one. For updating to
the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/
idracmanuals.
5
Installing and removing system components 21
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated
and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the
system warranty.
Before working inside your system
Prerequisites
Follow the safety guidelines listed in the Safety instructions.
Steps
1. Power off the system and all attached peripherals.
2. Disconnect the system from the electrical outlet, and disconnect the peripherals.
3. Remove the system cover.
After working inside your system
Prerequisites
Follow the safety guidelines listed in Safety instructions.
Steps
1. Replace the system cover.
2. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system.
Recommended tools
You may need any or combination of the following tools to perform the removal and installation procedures:
●Phillips 1 screwdriver
●Phillips 2 screwdriver
●Torx T15 screwdriver
●5 mm hex nut screwdriver
●Plastic scribe
●1/4-inch flat blade screwdriver
●Wrist grounding strap connected to the ground
●ESD mat
●Needle-nose pliers
System cover
Removing the system cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Power off the system, and any attached peripherals.
3. Disconnect the system from the electrical outlet and peripherals.
4. Place the system on a flat, stable surface.
NOTE: Ensure that the lock on the side of the system cover is unlocked.
22 Installing and removing system components
Steps
Lift the release latch and remove the system cover.
Figure 8. Removing the system cover
Next steps
Replace the system cover.
Installing the system cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Ensure that all internal cables are routed, connected, and that no tools or extra parts are left inside the system.
Steps
1. Align the tabs on the system cover with the corresponding slots on the system.
2. Press the system cover until it clicks in place.
Installing and removing system components 23
Figure 9. Installing the system cover
Next steps
1. Place the system upright on a flat, stable surface.
2. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system.
Frontbezel
Removing the front bezel
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Lift the retention clips at the edge of the bezel.
2. Unhook the bezel tabs and remove the bezel.
24 Installing and removing system components
Figure 10. Removing the front bezel
Next steps
Replace the front bezel.
Installing the front bezel
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure that is listed in Before working inside your system.
Steps
1. Align and insert the tabs on the bezel into the slots on the system.
2. Press the bezel until the retention clips lock in place.
Installing and removing system components 25
Figure 11. Installing the front bezel
Next steps
Follow the procedure that is listed in After working inside your system.
Drives
Removing a 3.5-inch drive carrier from the drive bay
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure that is listed in Before working inside your system.
3. Disconnect the power and data cables from the drive carrier in the drive bay.
4. Using the management software, prepare the drive for removal. Power off the system completely and unplug cables before
remove the drive. For more information, see the www.dell.com/storagecontrollermanuals.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation
for the storage controller card to ensure that the host adapter is configured correctly to support drive
removal and insertion.
CAUTION: Mixing drive carriers from previous generations of PowerEdge servers is not supported.
CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the
documentation supplied with your operating system.
Steps
Press the retention clips and lift the drive carrier from the drive bay.
26 Installing and removing system components
Figure 12. Removing the drive carrier from the drive bay
Next steps
Replace the drive carrier into the drive bay.
Installing a 3.5-inch drive carrier into the drive bay
Prerequisites
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for
the storage controller card to ensure that the host adapter is configured correctly to support drive removal and
insertion.
CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.
CAUTION: RAID mode does not support entry drives.
CAUTION: When installing a drive, ensure that the adjacent drives are fully installed. Inserting a drive carrier
and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's
shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the
documentation supplied with your operating system.
CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive
automatically begins to rebuild. Ensure that the replacement drive is blank or contains data that you want to
overwrite. Any data on the replacement drive is immediately lost after the drive is installed.
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure that is listed in Before working inside your system.
Steps
Align and slide the drive carrier into the drive bay until it clicks into place.
Installing and removing system components 27
Figure 13. Installing the drive carrier into the drive bay
Next steps
1. Connect the power and data cables on the drive carrier.
2. Follow the procedure listed in After working inside your system.
Removing a drive from the drive carrier
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure that is listed in Before working inside your system.
3. Remove a 3.5-inch drive carrier from the drive bay.
Steps
Flex the drive bracket and remove the drive from the carrier.
28 Installing and removing system components
Figure 14. Removing the drive from the drive carrier
Next steps
Install the drive into the drive carrier.
Installing a drive into the drive carrier
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure that is listed in Before working inside your system.
3. Remove a 3.5-inch drive carrier from the drive bay.
Steps
1. Align the screw holes on one side of the drive with the pins on the drive carrier.
2. Flex the side of the drive carrier, and place the drive into the drive carrier.
Installing and removing system components 29
Figure 15. Installing a drive into the drive carrier
Next steps
1. Install a 3.5-drive carrier into the drive bay.
2. Follow the procedure listed in After working inside your system.
Removing a 2.5-inch drive from the 3.5-inch drive adapter
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove 3.5-inch drive adapter from the 3.5-inch drive carrier.
NOTE: A 2.5-inch cabled drive is installed in a 3.5-inch drive adapter, which is then installed in the 3.5-inch cabled drive
carrier.
Steps
1. Using a Phillips 1 screwdriver, remove the screws from the side of the 3.5-inch drive adapter.
30 Installing and removing system components
NOTE: If the 2.5-inch drive has Torx screw, use Torx 6 screwdriver to remove the drive from a 3.5-inch drive adapter.
2. Remove the drive from the 3.5-inch drive adapter.
Figure 16. Removing a 2.5-inch drive from the 3.5-inch drive adapter
Next steps
Replace a 2.5-inch drive into the 3.5-inch drive adapter.
Installing a 2.5-inch drive into the 3.5-inch drive adapter
Prerequisites
Follow the safety guidelines listed in the Safety instructions.
Steps
1. Align the screw holes on the 2.5-inch drive with the screw holes on the 3.5-inch drive adapter.
2. Using a Phillips 1 screwdriver, tighten the screws to secure the drive to the 3.5-inch drive adapter.
NOTE: If the 2.5-inch drive has Torx screw, use Torx 6 screwdriver to install the drive to a 3.5-inch drive adapter.
Installing and removing system components 31
Figure 17. Installing a 2.5-inch drive into the 3.5-inch drive adapter
Next steps
1. Install a 3.5-inch adapter into the 3.5-inch drive carrier.
2. Follow the procedure listed in After working inside your system.
Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the 3.5-inch drive carrier from the system.
Steps
Flex the drive bracket and remove the adapter from the carrier.
Figure 18. Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier
32 Installing and removing system components
Next steps
Replace a 3.5-inch adapter into a 3.5-inch drive carrier.
Installing a 3.5-inch adapter into a 3.5-inch drive carrier
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Align the screw holes on one side of the adapter with the pins on the drive carrier.
2. Flex the side of the drive carrier, and place the adapter into the drive carrier.
Figure 19. Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier
Next steps
1. Replace a 3.5-inch drive carrier into the system.
2. Follow the procedure listed in After working inside your system.
Setting the cooling fan speed for 8 TB drives
Prerequisites
NOTE: Dell EMC recommends 8 TB drives be used only in systems configured with a PERC controller.
CAUTION: Using 8 TB drives in the system without a PERC controller might cause drive 1 to overheat under
excessive work load, leading to a potential failure of the drive.
About this task
When 8 TB drives are used in a system without a PERC controller, the speed of the cooling fan must be manually adjusted to
prevent the drives from overheating.
Steps
1. To enter the iDRAC menu, press F2 or F11 during post.
Installing and removing system components 33
2. Select iDRAC setting.
3. Select Thermal section.
4. Select Fan Setup setting.
5. At the Fan Speed Offset section, select Low fan speed offset (+15%).
Cable routing
Figure 20. Cable routing - 4 x 3.5-inch cabled SATA drive
Table 10. Connector descriptions for 4 x 3.5-inch cabled SATA drive
From To
ODD (Optical disc drive connector) SATA_ODD (Optical disc drive SATA connector on system
board)
ODD_PWR + HDD0, HDD1, HDD2, HDD3 (Optical disc drive
power connector, connecting through the drives 0, 1, 2, 3)
HDD/ODD_PWR (Drives/Optical disc drive power connector
on the system board)
HDD0, HDD1, HDD2, HDD3 (Signal connector connecting
through the drives 0, 1, 2, 3)
SL1_PCH_SA1 (Signal connector on system board, cable
marking MB SL1)
34 Installing and removing system components
Figure 21. Cable routing - 4 x 3.5-inch cabled SAS drive with storage controller card
Table 11. Connector descriptions for 4 x3.5-inch cabled SAS drive with storage controller card
From To
ODD (Optical disc drive connector) SATA_ODD (Optical disc drive SATA connector on system
board)
ODD_PWR + HDD0, HDD1, HDD2, HDD3 (Optical disc drive
power connector, connecting through the drives 0, 1, 2, 3)
HDD/ODD_PWR (Drives/Optical disc drive power connector
on the system board)
HDD0, HDD1, HDD2, HDD3 (Signal connector connecting
through the drives 0, 1, 2, 3)
PERC (SAS connector of PERC card on the system board)
Optional optical drive
This is a service technician replaceable part only.
Removing the optical drive fillers
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure that is listed in Before working inside your system.
3. Remove the front bezel.
NOTE: There are two optical drive fillers, plastic filler on the front bezel, and metal filler on the optical drive cage.
Steps
1. On the front bezel, press the retention clip of the optical drive filler and pull the filler from the front bezel.
Installing and removing system components 35
Figure 22. Removing the optical drive filler from the front bezel
2. On the optical drive cage, hold the tabs on the optical drive filler and remove the filler from the optical drive cage.
Figure 23. Removing the optical drive filler from the optical drive cage
Next steps
Replace the optical drive filler or install the optical drive.
Installing the optical drive fillers
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure that is listed in Before working inside your system.
3. Remove the front bezel.
NOTE: There are two optical drive fillers, plastic filler on the front bezel, and metal filler on the optical drive cage.
Steps
1. On the front bezel, insert the tabs on optical drive blank into the slots and push the blank until it locks in place.
36 Installing and removing system components
Figure 24. Installing the optical drive filler into the front bezel
2. On the optical drive cage, hold the tabs on the optical drive filler and push the filler into the optical drive cage.
Figure 25. Installing the optical drive filler into the optical drive cage
Next steps
1. Install the front bezel.
2. Follow the procedure that is listed in After working inside your system.
Removing the optical drive
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure that is listed in Before working inside your system.
3. Remove the front bezel.
4. Disconnect the power and data cables from the back of the optical drive.
NOTE: Ensure that you note the routing of the power and data cable on the side of the system as you remove them
from the system board and drive.
Steps
Press the release tab and slide the optical drive toward the front of the system.
Installing and removing system components 37
Figure 26. Removing the optical drive
Next steps
Replace the optical drive or install the optical drive fillers.
Installing the optical drive
Prerequisites
NOTE: Only slim 9.5 mm SATA DVD-ROM drive or DVD+/-RW drive can be installed in your system. External optical drives
can be connected through USB ports.
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedure that is listed in Before working inside your system.
3. Remove the front bezel.
Steps
1. Align the optical drive with the slot in the optical drive cage.
2. Slide the optical drive into the slot until the release tab snaps in place.
38 Installing and removing system components
Figure 27. Installing the optical drive
Next steps
1. Connect the power cable and the data cable to the optical drive.
NOTE: Route the cables properly to prevent them from being pinched or crimped.
2. Install the front bezel.
3. Follow the procedure that is listed in After working inside your system.
System memory
System memory guidelines
The PowerEdge T150 system supports DDR4 unregistered DIMMs (UDIMMs). System memory holds the instructions that are
executed by the processor.
Your system contains four memory sockets that are organized into two channels. In each channel, the first socket is marked
white and the second socket black.
Installing and removing system components 39
Figure 28. Memory channels
Memory channels are organized as follows:
Table 12. Memory channels
Channel 0 Channel 1
A1 and A3 A2 and A4
Figure 29. Memory socket location
Table 13. Supported memory matrix
DIMM type Rank Capacity DIMM rated voltage and speed DIMMs per Channel
(DPC)
UDIMM 1R 8 GB/16 GB DDR4 (1.2 V), 3200 MT/s 3200 MT/s
2R 32 GB DDR4 (1.2 V), 3200 MT/s 3200 MT/s
General memory module installation guidelines
To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory.
If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during
memory configuration, or operate with reduced memory.
The memory bus may operate at speeds up to 2933 MT/s depending on the following factors:
●System profile selected (for example, Performance Optimized, or Custom [can be run at high speed or lower])
●Maximum supported DIMM speed of the processor
●Maximum supported speed of the DIMMs
●Rank of the DIMMs
40 Installing and removing system components
NOTE: MT/s indicates DIMM speed in Mega-Transfers per second.
The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset
architectural configuration. The following are the recommended guidelines for installing memory modules:
●All DIMMs must be DDR4.
●If memory modules with different speeds are installed, they operate at the speed of the slowest installed memory module.
●Populate memory module sockets only if a processor is installed.
○For single-processor systems, sockets A1 to A4 is available.
●In Optimizer Mode, the DRAM controllers operate independently in the 64-bit mode and provide optimized memory
performance.
NOTE: DIMM speed is limited to 2933 MT/s when mixing dual rank DIMMs with single rank or dual rank DIMMs in the
same channel.
Table 14. Memory population rules
Processor Configuration Memory population Memory population
information
Single processor Optimizer (Independent
channel) population order
A{1}, A{2}, A{3}, A{4} 1, 2, 3, 4 DIMMs are allowed.
●Populate all the sockets with white release tabs first, followed by the black release tabs.
●Unbalanced or odd memory configuration results in a performance loss and system may not identify the memory modules
being installed, so always populate memory channels identically with equal DIMMs for best performance.
Removing a memory module
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
WARNING: The memory modules are hot to touch for some time after the system has been powered off. Allow
the memory modules to cool before handling them.
Steps
1. Locate the appropriate memory module socket.
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module
socket to fully open.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the
memory module or metallic contacts.
3. Lift the memory module away from the system.
Installing and removing system components 41
Figure 30. Removing a memory module
Next steps
Replace the memory module.
Installing a memory module
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the
memory module or metallic contacts.
2. If a memory module is installed in the socket, remove it.
NOTE: Ensure that the socket ejector latches are fully open, before installing the memory module.
3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the
memory module in the socket.
CAUTION: To prevent damage to the memory module or the memory module socket during installation, do
not bend or flex the memory module; insert both ends of the memory module simultaneously.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in
only one orientation.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the
memory module evenly.
4. Press the memory module with your thumbs until the ejectors firmly click into place. When the memory module is properly
seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory
modules that are installed.
42 Installing and removing system components
Figure 31. Installing a memory module
Next steps
1. Follow the procedure listed in After working inside your system.
2. To verify if the memory module has been installed properly, press F2 and go to System Setup Main Menu > System BIOS
> Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the
installed memory.
3. If the System Memory Size is incorrect, one or more of the memory modules may not be installed properly. Ensure that the
memory modules are firmly seated in their sockets.
4. Run the system memory test in system diagnostics.
Cooling fans
Removing a cooling fan
Prerequisites
CAUTION: Do not remove or install the fan by holding the blades.
CAUTION: Never operate your system with the system fan removed. System can overheat and result in
shutdown of the system and loss of data.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
Steps
1. Disconnect the fan power cable from the system board connector.
2. Stretch the grommets securing the fan to the system.
3. Hold the fan by the sides, and slide it from the grommet.
4. Repeat steps 2 and 3 to release the fan from the remaining grommets.
NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence.
Installing and removing system components 43
Figure 32. Removing the cooling fan
Next steps
Replace the cooling fan.
Installing a cooling fan
Prerequisites
CAUTION: Do not remove or install the cooling fan by holding the blades.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
Steps
1. Hold the cooling fan by the sides with the cable end facing the bottom of the system.
2. Align the four grommets on the system with the four holes on the sides of the fan.
NOTE: It is recommended to first install the lower two grommets.
3. Pass the grommets through the corresponding holes on the fan.
4. Stretch the grommets and push the fan toward the system until it is secured in place.
5. Connect the fan power cable to the connector on the system board.
NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence.
44 Installing and removing system components
Figure 33. Installing a cooling fan
Next steps
Follow the procedure listed in After working inside your system.
Internal USB memory key
Removing the optional internal USB memory key
Prerequisites
CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of
the USB memory key are 15.9 mm width x 57.15 mm length x 7.9 mm height.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
Steps
Remove the USB memory key from the internal USB port.
Installing and removing system components 45
Figure 34. Removing the internal USB memory key
Next steps
Replace the internal USB memory key.
Installing the internal USB memory key
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
Steps
Connect the USB memory key into the USB port.
Figure 35. Installing the internal USB memory key
46 Installing and removing system components
Next steps
1. Follow the procedure listed in After working inside your system.
2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
Expansion cards
NOTE: When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does
not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting
expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals.
Expansion card installation guidelines
Figure 36. Expansion card slot connectors
1. Slot 1 2. Slot 2
3. Slot 3 4. Slot 4
Table 15. Expansion card slots supported on the system board
PCIe slot Processor connection PCIe slot height PCIe slot length Slot width
Slot 1 (Gen4 from
processor)
Processor Full height Half length x4 link in x8 slot
Slot 2 (Gen4 from
processor)
Processor Full height Half length x16 link in x16 slot
Slot 3 (Gen3) Platform Controller Hub Full height Half length x1
Slot 4 (Gen3) Platform Controller Hub Full height Half length x4 link in x8 slot
Installing and removing system components 47
NOTE: Slot 1 does not function when Pentium processor is installed.
NOTE: The expansion cards are not hot swappable.
NOTE: For a system with 8 TB (or more) drive capacity, PERC is required for thermal control.
The following table describes the installation order for installing expansion cards to ensure proper cooling and mechanical fit:
The expansion cards with the highest priority must be installed first by using the slot priority indicated.
Table 16. Expansion card installation order
Card type Slot priority Maximum allowed Maximum PCIe width
H755 2 1 x 8
H355 2 1 x 8
HBA355i 2,1 1 x 8
HBA355e 2,1 2 x 8
H345 2 1 x 8
Broadcom (NIC: 1Gb) 2, 1, 4 3 x 4
Intel (NIC: 1Gb) 2, 1, 4 3 x 4
Dell BOSS S1 Module 2, 1, 4 3 x 8
Removing a PCIe expansion card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Disconnect any cables connected to the expansion card.
NOTE: The procedure to remove the storage controller card and BOSS S1 is similar to removing the PCIe expansion card.
Steps
1. Press the blue retention latch and push down the latch to open it.
2. Hold the expansion card by the edges and pull the card to disengage from the system.
48 Installing and removing system components
Figure 37. Removing a PCIe expansion card
3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch.
NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications
Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
Figure 38. Installing the filler bracket
Next steps
Replace the expansion card.
Installing a PCIe expansion card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Installing and removing system components 49
About this task
NOTE: The procedure to install the storage controller card and BOSS S1 is similar to installing the PCIe expansion card.
Steps
1. Press the blue retention latch and push down the latch to open it.
2. If installed, remove the filler bracket.
NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain
Federal Communications Commission (FCC) certification of the system. The filler brackets also keep dust and dirt out of
the system and aid in proper cooling and airflow inside the system.
Figure 39. Removing the filler bracket
3. Hold the expansion card by the edges, and align the card edge connector with the expansion card connector.
4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated.
5. Close the blue retention latch.
Figure 40. Installing a PCIe expansion card
50 Installing and removing system components
Next steps
1. If applicable, connect the internal cables to the expansion card.
2. Follow the procedure listed in After working inside your system.
3. Install any device drivers required for the card as described in the documentation for the card.
NOTE: While replacing faulty storage controller, FC, or NIC card with the same type of card, after you power on the
system; the new card automatically updates to the same firmware and configuration of the faulty one. For updating to
the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/
idracmanuals.
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated
and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the
system warranty.
Optional BOSS S1 card
Removing the M.2 SSD module
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the BOSS S1 card.
NOTE: The procedure to remove the BOSS S1 card is similar to removing an expansion card.
Steps
1. Using the Phillips 1 screwdriver, remove the screw securing the M.2 SSD module to the BOSS S1 card.
2. Pull the M.2 SSD module to disconnect from the BOSS S1 card connector.
Figure 41. Removing the M.2 SSD module
Next steps
Replace the M.2 SSD module.
Installing and removing system components 51
Installing the M.2 SSD module
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in the Before working inside your system.
3. Remove the BOSS S1 card.
NOTE: The procedure to remove the BOSS S1 card is similar to the removing an expansion card.
Steps
1. Align the M.2 SSD module at an angle with the BOSS S1 card connector.
2. Insert the M.2 SSD module until it is firmly seated in the BOSS S1 card connector.
3. Using the Phillips 1 screwdriver, secure the M.2 SSD module on the BOSS S1 card with the screw.
Figure 42. Installing the M.2 SSD module
Next steps
1. Install the BOSS S1 card
NOTE: The procedure to install the BOSS S1 card is similar to installing an expansion card.
2. Follow the procedure listed in After working inside your system.
Processor and heat sink
This is a service technician replaceable part only.
Removing the heat sink
Prerequisites
WARNING: The heat sink may be hot to touch for some time after the system has been powered off. Allow the
heat sink to cool before removing it.
52 Installing and removing system components
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Disconnect the heat sink fan power cable connector from the connector on the system board.
2. Using a Phillips 2 screwdriver, loosen the screws on the heat sink in the order that is mentioned below:
a. Loosen the first screw three turns.
b. Loosen the screw diagonally opposite to the screw you loosened first.
c. Repeat the procedure for the remaining two screws.
d. Return to the first screw to loosen it completely.
3. Lift the heat sink away from the system.
NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence.
Figure 43. Removing the heat sink
Next steps
Replace the heat sink or install the processor.
Removing the processor
Prerequisites
WARNING: The processor will be hot to touch for some time after the system has been powered down. Allow the
processor to cool before removing it.
CAUTION: The processor is held in its socket under strong pressure. The release lever can spring up suddenly if
not firmly held.
NOTE: Only remove the processor if you are replacing the processor or system board. This procedure is not required when
replacing a heat sink module.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the heat sink module.
Installing and removing system components 53
Steps
1. Release the socket lever by pushing the lever down and out from under the tab on the processor shield.
2. Lift the lever upward until the processor shield lifts.
CAUTION: The processor socket pins are fragile and can be permanently damaged. Be careful not to bend the
pins in the processor socket when removing the processor out of the socket.
3. Lift the processor out of the socket.
NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.
Figure 44. Removing the processor
Next steps
Replace the processor.
Installing the processor
Prerequisites
CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat
sink is necessary to maintain proper thermal conditions.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the processor.
Steps
1. Align the pin 1 indicator of the processor with the triangle on the socket and place the processor on the socket.
CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor.
Be careful not to bend the pins in the socket.
2. Lower the socket lever and push it under the tab to lock it.
NOTE: If the processor has previously been used in a system, remove any remaining thermal grease from the processor
by using a lint-free cloth.
54 Installing and removing system components
Figure 45. Installing the processor
Next steps
NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper
thermal conditions.
1. Install the heat sink module.
2. Follow the procedure listed in After working inside your system.
Installing the heat sink
Prerequisites
CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat
sink is necessary to maintain proper thermal conditions.
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. If removed, install the processor.
Steps
1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth.
2. Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of
the processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and
contaminating the processor socket.
NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it.
Installing and removing system components 55
Figure 46. Applying thermal grease on top of the processor
3. Place the heat sink onto the processor with the cable end facing the drive carrier.
4. Using the Phillips 2 screwdriver, tighten the screws (8 in-lbf) on the heat sink in the order below:
a. In a random order, tighten the first screw three turns.
b. Tighten the screw diagonally opposite to the screw you tighten first.
c. Repeat the procedure for the remaining two screws.
d. Return to the first screw to tighten it completely.
e. Check all the screws to ensure they are firmly secured.
NOTE: The processor and heat sink module retention screws should not be tightened to more than 0.13 kgf-m (1.35
N.m or 12 in-lbf).
NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence.
Figure 47. Installing the heat sink
56 Installing and removing system components
Next steps
1. Follow the procedure listed in After working inside your system.
2. While booting, press F2 to enter System Setup and check that the processor information matches the new system
configuration.
3. Run the system diagnostics to verify that the new processor operates correctly.
Power supply unit
NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same
firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the
Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals.
Removing the power supply unit
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Disconnect the power cable from the system board.
4. Disconnect all the power dongle cable from the D12 PSU cable tie from the system board.
Steps
1. Remove the screws securing the PSU to the system.
2. Slide and lift the PSU toward the front of the system.
Figure 48. Removing the D12 PSU
Next steps
Replace the PSU.
Installing and removing system components 57
Installing the power supply unit
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Place the D12 PSU in the system and slide it toward the back of the system until it is fully seated.
2. Tighten the screws to secure the PSU to the system.
Figure 49. Installing the D12 PSU
3. Bundle the PSU cable with equal interval spaces between cable tie.
Next steps
1. Connect the power cable and the power dongle cable on the system board connectors.
2. Follow the procedure listed in After working inside your system.
System battery
This is a service technician replaceable part only.
Replacing the system battery
Prerequisites
WARNING: A new battery can explode if it is installed incorrectly. Replace the battery only with the same
or equivalent type that is recommended by the manufacturer. Discard used batteries according to the
manufacturer's instructions. For more information, see the Safety instructions documentation that is shipped
with your system.
58 Installing and removing system components
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. To remove the battery:
a. Use a plastic scribe to pry out the system battery.
Figure 50. Removing the system battery
CAUTION: To prevent damage to the battery connector, you must firmly support the connector while
removing or installing a battery.
2. To install a new system battery:
a. Slide the battery with the positive side facing up under the securing tabs.
b. Press the battery into the connector until it snaps into place.
Figure 51. Installing the system battery
Installing and removing system components 59
Next steps
1. Follow the procedure listed in After working inside your system.
2. Confirm that the battery is operating properly, by performing the following steps:
a. Enter the System Setup, while booting, by pressing F2.
b. Enter the correct time and date in the System Setup Time and Date fields.
c. Exit the System Setup.
d. To test the newly installed battery, remove the system from the enclosure for at least an hour.
e. Reinstall the system into the enclosure after an hour.
f. Enter the System Setup and if the time and date are still incorrect, see Getting help section.
Intrusion switch
This is a service technician replaceable part only.
Removing the intrusion switch
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Disconnect the intrusion switch cable from the connector on the system board.
2. Slide and push the intrusion switch out of the intrusion switch slot on the system.
Figure 52. Removing the intrusion switch
Next steps
Replace the intrusion switch.
60 Installing and removing system components
Installing the intrusion switch
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Align the intrusion switch to the intrusion switch slot and slide the intrusion switch to lock in place.
Figure 53. Installing the intrusion switch
2. Connect the intrusion switch cable to the connector on the system board.
Next steps
Follow the procedure listed in After working inside your system.
System board
This is a service technician replaceable part only.
Removing the system board
Prerequisites
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted
to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key.
If you replace this system board, you must supply the recovery key when you restart your system or program
before you can access the encrypted data on your drives.
NOTE: Do not attempt to remove the TPM plug-in module from the system board. After the TPM plug-in module is
installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in
module breaks the cryptographic binding, and it cannot be reinstalled or installed on another system board.
Installing and removing system components 61
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the following components:
a. Expansion card
b. Internal USB key
c. Heat sink module
d. Processor
e. Memory module
Steps
1. Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the system board from
the chassis.
Figure 54. System board screw location
2. Using a Phillips 2 screwdriver, remove the screws that secure the system board to the chassis.
3. Using the system board holder, slide the system board toward the front of the chassis.
4. Incline the system board at an angle and lift the system board out of the chassis.
62 Installing and removing system components
Figure 55. Removing the system board
Next steps
Install the system board.
Installing the system board
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. If you are replacing the system board, remove all the components that are listed in the removing the system board section.
Steps
1. Unpack the new system board assembly.
NOTE: Do not lift the system board by holding a memory module, the processor, or any other components.
CAUTION: Take care not to damage the system identification button while placing the system board into the
chassis.
2. Holding the blue holder, incline the system board at an angle and align the connectors on the system board with the slots on
the system, and lower the system board into the system.
Installing and removing system components 63
Figure 56. Installing the system board
3. Using the Phillips 2 screwdriver secure the system board to the chassis with screws.
64 Installing and removing system components
Figure 57. system board connector location
Next steps
1. Replace the following:
a. Trusted Platform Module (TPM)
NOTE: The TPM must be replaced only while installing a new system board.
NOTE: The TPM plug-in module is attached to the system board and cannot be removed. A replacement TPM
plug-in module is provided for all system board replacements, where a TPM plug-in module was installed.
b. Memory modules
c. Processor
d. Heat sink module
e. Internal USB card, if installed
f. Expansion cards, if installed
2. Replace the iDRAC MAC address label from the system with the new iDRAC MAC address label that came with the
replacement system board.
3. Reconnect all cables to the system board.
Installing and removing system components 65
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing
bracket.
4. Ensure that you perform the following steps:
a. Use the Easy Restore feature to restore the Service Tag. See the Restoring the system by using the Easy Restore
feature section.
b. If the service tag is not backed up in the backup flash device, enter the system service tag manually. See the Manually
update the Service Tag by using System Setup section.
c. Update the BIOS and iDRAC versions.
Reenable the Trusted Platform Module (TPM). See the Upgrading the Trusted Platform Module section.
5. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the
Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals .
6. Follow the procedure listed in After working inside your system.
Restoring the system using Easy Restore
The Easy Restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data
after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system
board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.
About this task
Below is a list of options/steps available:
●Restore the service tag, license, and diagnostics information, press Y
●Navigate to the Lifecycle Controller based restore options, press N
●Restore data from a previously created Hardware Server Profile, press F10
NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data.
●Restore data from a previously created Hardware Server Profile, press F10
●To restore the system configuration data, press Y
●To use the default configuration settings, press N
●NOTE: After the restore process is complete, system reboots.
Manually update the Service Tag
After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System
Setup.
About this task
If you know the system service tag, use the System Setup menu to enter the service tag.
Steps
1. Power on the system.
2. To enter the System Setup, press F2.
3. Click Service Tag Settings.
4. Enter the service tag.
NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct
service tag. Once the service tag is entered, it cannot be updated or changed.
5. Click OK.
66 Installing and removing system components
Trusted Platform Module
This is a service technician replaceable part only.
Upgrading the Trusted Platform Module
Removing the TPM
Prerequisites
NOTE:
●Ensure the operating system is compatible with the TPM version you are installing.
●Ensure that you download and install the latest BIOS firmware on your system.
●Ensure that the BIOS is configured to enable UEFI boot mode.
CAUTION: The TPM plug-in module is cryptographically bound to that particular system board after it is
installed. When the system is powered on, any attempt to remove an installed TPM plug-in module breaks the
cryptographic binding, and the removed TPM cannot be installed on another system board. Ensure any keys you
have stored on the TPM have been securely transferred.
Steps
1. Locate the TPM connector on the system board. For more information, see System board connectors.
2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module.
3. Slide the TPM module out from its connector.
4. Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board.
5. Pull the plastic rivet out of its slot on the system board.
Installing the TPM
Steps
1. To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector.
2. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
3. Press the plastic rivet until the rivet snaps into place.
4. Replace the screw that secures the TPM to the system board.
Figure 58. Installing the TPM
Installing and removing system components 67
Initializing TPM for users
Steps
1. Initialize the TPM.
For more information, see Initializing the TPM for users.
2. The TPM Status changes to Enabled, Activated.
Initializing the TPM 1.2 for users
Steps
1. While booting your system, press F2 to enter System Setup.
2. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3. From the TPM Security option, select On with Preboot Measurements.
4. From the TPM Command option, select Activate.
5. Save the settings.
6. Restart your system.
Initializing the TPM 2.0 for users
Steps
1. While booting your system, press F2 to enter System Setup.
2. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3. From the TPM Security option, select On.
4. Save the settings.
5. Restart your system.
Control panel
This is a service technician replaceable part only.
Removing the control panel cage
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Disconnect all peripherals that are connected to the control panel.
4. Disconnect the control panel cable and control panel USB cable from the system board.
CAUTION: Do not use excessive force when removing the control panel cables as it can damage the
connectors.
5. Remove the front bezel.
Steps
1. Using the Phillips 1 screwdriver, remove the screws that secure the control panel cage to the system.
2. Slide the control panel cage out of the system along with the cables.
68 Installing and removing system components
Figure 59. Removing the control panel cage
Next steps
Remove the control panel.
Removing the control panel
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Disconnect the control panel cable from the control panel.
CAUTION: Do not use excessive force when removing the control panel cables as it can damage the connectors.
2. Using the Phillips 2 screwdriver, remove the screws that secure the control panel to the control panel cage.
3. Slide the control panel out of the control panel cage.
Installing and removing system components 69
Figure 60. Removing the control panel
Next steps
Replace the control panel.
Installing the control panel
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Align and insert the control panel into the control panel cage.
2. Using the Phillips 2 screwdriver, secure the control panel to the cage with screws.
Figure 61. Installing the control panel
70 Installing and removing system components
Next steps
1. Connect the control panel cable to the control panel.
2. Install the control panel cage.
3. Follow the procedure listed in After working inside your system.
Installing the control panel cage
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Align and insert the control panel cage into the control panel cage slot in the system.
2. Secure the control panel cage to the system with screws.
3. Route the control panel cable and control panel USB cable through the system clip.
4. Connect the control panel cable and control panel USB cable to the system board.
Figure 62. Installing the control panel cage
Next steps
1. Install the front bezel.
2. Reconnect the disconnected peripherals from the control panel assembly.
3. Follow the procedure listed in After working inside your system.
Installing and removing system components 71
Jumpers and connectors
This section provides essential and specific information about jumpers and switches. It also describes the connectors on the
various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install
components and cables correctly, you must be able to identify the connectors on the system board.
Topics:
•System board connectors
•System board jumper settings
•Disabling a forgotten password
System board connectors
Figure 63. System board jumpers and connectors
Table 17. System board jumpers and connectors
Item Connector Description
1 Slot 1: PCIe_G4_X4 CPU PCIe card connector 1
6
72 Jumpers and connectors
Table 17. System board jumpers and connectors (continued)
Item Connector Description
2 Slot 2: PCIe_G4_X16 CPU PCIe card connector 2
3 Slot 3: PCIe_G3_X1 PCH PCIe card connector 3
4 Slot 4: PCIe_G3_X4 PCH PCIe card connector 4
5 T_INTRUSION Intrusion connector
6 SYSTEM FAN System cooling fan connector
7 CPU Processor socket
8 PWR_CPU 1 CPU power connector P2
9 A3, A1, A4, A2 Memory module sockets
10 PWR_SYSTEM 1 System power connector P1
11 SATA_ODD/HDD Optical disk drive connector
12 SATA 0-3 Mini SAS connector
13 FAN 4/ CPU_FAN CPU fan connector
14 TPM Trusted platform module connector
15 BATTERY CMOS Battery connector
16 FP_USB Front panel USB connector
17 CTRL_PNL Control panel
18 PIB connector PIB connector
19 HDD/ODD_POWER Hard drive power connector
20 Jumper NVRAM / Reset BIOS password jumper
21 INT_USB_3.0 Internal USB connector
System board jumper settings
For information about resetting the password jumper to disable a password, see the Disabling a forgotten password section.
Table 18. System board jumper settings
Jumper Setting Description
PWRD_EN The BIOS password feature is enabled.
The BIOS password feature is disabled. The BIOS password is
now disabled and you are not allowed to set a new password.
NVRAM_CLR The BIOS configuration settings are retained at system boot.
The BIOS configuration settings are cleared at system boot.
CAUTION: You should be cautious when changing the BIOS settings. The BIOS interface is designed for
advanced users. Any changes in the setting might prevent your system from starting correctly and may even
result in data loss.
Jumpers and connectors 73
Disabling a forgotten password
The software security features of the system include a system password and a setup password. The password jumper enables or
disables password features and clears any password(s) currently in use.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
Steps
1. Power off the system and all attached peripherals. Disconnect the system from the electrical outlet, and disconnect the
peripherals.
2. Remove the system cover.
3. Move the jumper on the system board from pins 2 and 4 to pins 4 and 6.
4. Replace the system cover.
NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6.
However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4.
NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new
password(s) the next time it boots.
5. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system.
6. Power off the system.
7. Remove the system cover.
8. Move the jumper on the system board from pins 4 and 6 to pins 2 and 4.
9. Replace the system cover.
10. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system.
11. Assign a new system and/or setup password.
74 Jumpers and connectors
System diagnostics and indicator codes
This section describes the diagnostic indicators on the system front panel that displays the system status during system startup.
Topics:
•System health and system ID indicator codes
•iDRAC Direct LED indicator codes
•NIC indicator codes
•Non-redundant cabled power supply unit indicator codes
•Using system diagnostics
System health and system ID indicator codes
The system health and system ID indicator is located on the front panel of the system.
Figure 64. System health and system ID indicator
Table 19. System health and system ID indicator codes
System health and system ID
indicator code
Condition
Solid blue Indicates that the system is powered on, is healthy, and system ID mode is not active.
Press the system health and system ID button to switch to system ID mode.
Blinking blue Indicates that the system ID mode is active. Press the system health and system ID
button to switch to system health mode.
Solid amber Indicates that the system is in fail-safe mode. If the problem persists, see the Getting
help section.
Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log
for specific error messages. For information about the event and error messages
generated by the system firmware and agents that monitor system components, go
to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it
up.
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC
subsystem.
You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or
tablet. Cable length should not exceed 3 feet (0.91 meters). Performance could be affected by cable quality. The following table
describes iDRAC Direct activity when the iDRAC Direct port is active:
Table 20. iDRAC Direct LED indicator codes
iDRAC Direct LED
indicator code
Condition
Solid green for two
seconds
Indicates that the laptop or tablet is connected.
7
System diagnostics and indicator codes 75
Table 20. iDRAC Direct LED indicator codes (continued)
iDRAC Direct LED
indicator code
Condition
Blinking green (on for
two seconds and off for
two seconds)
Indicates that the laptop or tablet connected is recognized.
LED Indicator off Indicates that the laptop or tablet is unplugged.
NIC indicator codes
Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED
indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.
Figure 65. NIC indicator codes
1. Link LED indicator
2. Activity LED indicator
Table 21. NIC indicator codes
NIC indicator codes Condition
Link and activity indicators are off. Indicates that the NIC is not connected to the network.
Link indicator is green, and activity indicator is blinking
green.
Indicates that the NIC is connected to a valid network at its maximum
port speed, and data is being sent or received.
Link indicator is amber, and activity indicator is blinking
green.
Indicates that the NIC is connected to a valid network at less than its
maximum port speed, and data is being sent or received.
Link indicator is green, and activity indicator is off. Indicates that the NIC is connected to a valid network at its maximum
port speed, and data is not being sent or received.
Link indicator is amber, and activity indicator is off. Indicates that the NIC is connected to a valid network at less than its
maximum port speed, and data is not being sent or received.
Link indicator is blinking green, and activity is off. Indicates that the NIC identity is enabled through the NIC
configuration utility.
Non-redundant cabled power supply unit indicator
codes
Press the self-diagnostic button to perform a quick health check on the non-redundant cabled power supply unit (PSU) of the
system.
76 System diagnostics and indicator codes
Figure 66. Non-redundant cabled AC PSU status indicator and self-diagnostic button
1. Self-diagnostic button
2. AC PSU status indicator
Table 22. Non-redundant AC PSU status indicator
Power Indicator Pattern Condition
Not lit Power is not connected or PSU is faulty.
Green A valid power source is connected to the PSU and the PSU is operational.
Using system diagnostics
If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The
purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the
issue.
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA)
diagnostics.
The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to:
●Run tests automatically or in an interactive mode
●Repeat tests
●Display or save test results
●Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
●View status messages that inform you if tests are completed successfully
●View error messages that inform you of issues encountered during testing
Running the Embedded System Diagnostics from the Dell Lifecycle
Controller
Steps
1. When the system is booting, press F10.
2. Select Hardware Diagnostics → Run Hardware Diagnostics.
System diagnostics and indicator codes 77
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics
start executing the tests on all the detected devices.
Running the Embedded System Diagnostics from Boot Manager
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Steps
1. When the system is booting, press F11.
2. Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.
3. Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics
starts executing the tests on all the detected devices.
System diagnostic controls
Table 23. System diagnostic controls
Menu Description
Configuration Displays the configuration and status information of all
detected devices.
Results Displays the results of all tests that are run.
System health Provides the current overview of the system performance.
Event log Displays a time-stamped log of the results of all tests run on
the system. This is displayed if at least one event description
is recorded.
78 System diagnostics and indicator codes
Getting help
Topics:
•Recycling or End-of-Life service information
•Contacting Dell Technologies
•Accessing system information by using QRL
•Receiving automated support with SupportAssist
Recycling or End-of-Life service information
Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components,
visit www.dell.com/recyclingworldwide and select the relevant country.
Contacting Dell Technologies
Dell provides online and telephone based support and service options. If you do not have an active internet connection, you can
find Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies
depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical
assistance, or customer service issues follow these steps:
Steps
1. Go to www.dell.com/support/home.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter the system Service Tag in the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword
field.
b. Click Search.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell Global Technical Support:
a. Click Contact Technical Support.
b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support
team.
Accessing system information by using QRL
The QRL is found on a sticker on the rear of the system.
Prerequisites
Ensure that your smartphone or tablet has a QR code scanner installed.
The QRL includes the following information about your system:
●How-to videos
8
Getting help 79
●Reference materials, including the Installation and Service Manual, and mechanical overview
●The system service tag to quickly access the specific hardware configuration and warranty information
●A direct link to Dell to contact technical assistance and sales teams
Steps
1. Go to www.dell.com/qrl, and navigate to your specific product or
2. Use your smart phone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick
Resource Locator section.
Quick Resource Locator for PowerEdge T150 system
Figure 67. Quick Resource Locator for PowerEdge T150 system
Receiving automated support with SupportAssist
Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server,
storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive
the following benefits:
●Automated issue detection — SupportAssist monitors your Dell EMC devices and automatically detects hardware issues,
both proactively and predictively.
●Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell EMC
Technical Support.
●Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and
uploads it securely to Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue.
●Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the
issue.
80 Getting help
Documentation resources
This section provides information about the documentation resources for your system.
To view the document that is listed in the documentation resources table:
●From the Dell EMC support site:
1. Click the documentation link that is provided in the Location column in the table.
2. Click the required product or product version.
NOTE: To locate the model number, see the front of your system.
3. On the Product Support page, click Documentation.
●Using search engines:
○Type the name and version of the document in the search box.
Table 24. Additional documentation resources for your system
Task Document Location
Setting up your system For information about setting up your system,
see the Getting Started Guide
document that is shipped with your system.
www.dell.com/poweredgemanuals
Configuring your system For information about the iDRAC features,
configuring and logging in to iDRAC, and
managing your system remotely, see the
Integrated Dell Remote Access Controller
User's Guide.
For information about understanding Remote
Access Controller Admin (RACADM)
subcommands and supported RACADM
interfaces, see the RACADM CLI Guide for
iDRAC.
For information about Redfish and its protocol,
supported schema, and Redfish
Eventing implemented in iDRAC, see the
Redfish API Guide.
For information about iDRAC property
database group and object descriptions, see
the Attribute Registry Guide.
For information about Intel QuickAssist
Technology, see the Integrated Dell Remote
Access Controller User's Guide.
www.dell.com/poweredgemanuals
For information about earlier versions of the
iDRAC documents.
To identify the version of iDRAC available on
your system, on the iDRAC web interface,
click ? > About.
www.dell.com/idracmanuals
For information about installing the
operating system, see the operating system
documentation.
www.dell.com/operatingsystemmanuals
For information about updating drivers and
firmware, see the Methods to download
firmware and drivers section in this document.
www.dell.com/support/drivers
9
82 Documentation resources
Table 24. Additional documentation resources for your system (continued)
Task Document Location
Managing your system For information about systems management
software offered by Dell, see the Dell
OpenManage Systems Management Overview
Guide.
www.dell.com/poweredgemanuals
For information about setting up, using,
and troubleshooting OpenManage, see the
Dell OpenManage Server Administrator User’s
Guide.
www.dell.com/openmanagemanuals >
OpenManage Server Administrator
For information about installing and using Dell
SupportAssist, see the Dell EMC SupportAssist
Enterprise User’s Guide.
https://www.dell.com/serviceabilitytools
For information about partner programs
enterprise systems management, see the
OpenManage Connections Enterprise Systems
Management documents.
www.dell.com/openmanagemanuals
Working with the Dell
PowerEdge RAID controllers
For information about understanding the
features of the Dell PowerEdge RAID
controllers (PERC), Software RAID controllers,
or BOSS card and deploying the cards, see the
Storage controller documentation.
www.dell.com/storagecontrollermanuals
Understanding event and
error messages
For information about the event and error
messages generated by the system firmware
and agents that monitor system components,
go to qrl.dell.com > Look Up > Error Code,
type the error code, and then click Look it up.
www.dell.com/qrl
Troubleshooting your
system
For information about identifying and
troubleshooting the PowerEdge server issues,
see the Server Troubleshooting Guide.
www.dell.com/poweredgemanuals
Documentation resources 83