Table of Contents
- FUJITSU LIFEBOOK A359
- Contents
- Innovative technology
- Ports and controls
- Important notes
- First-time setup of your device
- Working with the notebook
- Security functions
- Connecting external devices
- Removing and installing components during servicing
- Settings in BIOS Setup Utility
- Starting the BIOS Setup Utility
- Operating the BIOS Setup Utility
- Exiting BIOS Setup Utility
- Exit Saving Changes - save changes and exit BIOS Setup Utility
- Exit Discarding Changes – Discard changes and exit BIOS Setup Utility
- Load Setup Defaults – Copy Standard Entries
- Discard Changes – Discard changes without exiting the BIOS Setup Utility
- Save Changes - save changes without exiting the BIOS Setup Utility
- Save Changes and Power Off
- Troubleshooting and tips
- Help if problems occur
- Restore contents of the hard disk from Recovery CD/DVD
- Restoring the system under Windows€10
- The notebook's date or time is incorrect
- The notebook’s LCD screen remains blank
- The LCD screen is difficult to read
- The external monitor remains blank
- The external monitor is blank or the image is unstable
- The notebook cannot be started
- The notebook stops working
- The printer does not print
- The wireless connection to a network does not work
- Error messages on the screen
- Technical data
- Manufacturer’s notes
- Index
Fujitsu A359 User Manual
Displayed below is the user manual for A359 by Fujitsu which is a product in the Notebooks category. This manual has pages.
Related Manuals
System
Operating Manual
FUJITSU LIFEBOOK A359
Congratulations on your purchase of an innovative
product from Fujitsu.
The latest information about our products, tips, updates etc. can be found
on the Internet at: "http://www.fujitsu.com/fts/"
You can find driver updates at: "http://support.ts.fujitsu.com/download"
Should you have any technical questions, please contact:
• our Hotline/Service Desk ("http://support.ts.fujitsu.com/contact/servicedesk")
• Your sales partner
• Your sales office
We hope you enjoy working with your new Fujitsu system!
FUJITSU LIFEBOOK A359
Operating Manual
Innovative technology 7
Ports and controls 9
Important notes 12
First-time setup of your device 16
Working with the notebook 19
Security functions 39
Connecting external devices 43
Removing and installing components
during servicing 47
Settings in BIOS Setup Utility 56
Troubleshooting and tips 59
Technical data 66
Manufacturer’s notes 68
Index 69
Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the United States and other countries.
Microsoft and Windows are trademarks or registered trademarks of the Microsoft
Corporation in the United States and/or other countries.
HDMI and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing, LLC.s.
Bluetooth® and the Bluetooth logo are registered trademarks of Bluetooth SIG, Inc.
Adobe Reader is a trademark of Adobe Systems Incorporated.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.
Contents
Contents
Innovativetechnology ................................................................. 7
Furtherinformation ...................................................................... 7
Notational conventions .................................................................. 8
Portsandcontrols ..................................................................... 9
Importantnotes ........................................................................ 12
Safetynotes ............................................................................ 12
Additional safety notes for devices with wireless components . . ............................. 13
Energysaving .......................................................................... 13
Energy saving under Windows ....................................................... 13
Travelling withyournotebook ............................................................ 14
Beforeyoutravel ................................................................... 14
Notebook: transporting ............................................................... 14
Cleaningthenotebook .................................................................. 15
First-time setup ofyourdevice ......................................................... 16
Unpacking and checking the device ...................................................... 16
Selectingalocat
ion ..................................................................... 17
Mains adapter connecting ............................................................... 17
Switchingonthedevice for the first time .................................................. 18
Workingwiththenotebook ............................................................ 19
Statusindicators ........................................................................ 19
Switching on the notebook . . . . ........................................................... 21
Notebook: switching off .................................................................. 21
Keyboard ............................................................................... 22
Separate number block . . . ........................................................... 24
Key combinations ................................................................... 24
Country and keyboard settings ....................................................... 26
Touchpadandtouchpad buttons .......................................................... 26
Movingthepointer .................................................................. 26
Selecting an item .................................................................... 27
Executing commands . . . . . ........................................................... 27
Dragging items ...................................................................... 27
Switching the Touchpadonandoff .................................................... 27
LCDscreen ............................................................................ 28
Camera ................................................................................ 29
Rechargeablebattery ................................................................... 30
Charging, caringforandmaintaining the battery ....................................... 30
Removingandinstallingthebattery ................................................... 31
Optical drive (optional) .................................................................. 32
Handlingdata carriers ............................................................... 32
CD/DVD indicator ................................................................... 33
Inserting or removing adata carrier ................................................... 33
Manual removal (emergency removal) . . . . ............................................ 34
Using the power-management features ................................................... 35
Memory cards .......................................................................... 36
Supported formats .................................................................. 36
Inserting thememorycard ........................................................... 36
Removingthememorycard .......................................................... 36
Loudspeakers and microphones . . . ....................................................... 37
Fujitsu 3
Contents
Wireless LAN/Bluetooth wireless components ............................................. 37
Switching the wireless components on and off ......................................... 37
SettingupWLAN access ............................................................ 37
EthernetandLAN ....................................................................... 38
Securityfunctions ..................................................................... 39
Using theSecurity Lock ................................................................. 39
Configuring password protection in BIOSSetupUtility ...................................... 40
Protecting BIOS Setup Utility (supervisor and user password) . .......................... 40
Password protection for booting of the operating system . .............................. 41
Passwordprotectionfortheharddisk ................................................. 42
Connectingexternaldevices ........................................................... 43
Connecting an external monitor . . ........................................................ 43
HDMI port .......................................................................... 44
Connecting USB devices ................................................................ 44
USBport withcharging function (Anytime USBcharge) ................................. 45
HowtoremoveUSBdevices correctly ................................................ 45
Headsetport ........................................................................... 46
Removing and installing components during servicing . . . .............................. 47
Notes on installing and removing boards and components .................................. 47
Preparing to remove components ........................................................ 48
Installingand removing memoryexpansion ................................................ 49
Removingthecover ................................................................. 50
Removing memory modules . . ........................................................ 50
Installinga memorymodule .......................................................... 51
Securingthecover .................................................................. 51
Removingandinstallingtheharddisk .................................................... 52
Removinga cover ................................................................... 52
Removinga harddisk ............................................................... 53
Installinga hard disk ................................................................. 54
Attaching the cover .................................................................. 55
Finishing component removal ............................................................ 55
Settings in BIOS Setup Utility . . ........................................................ 56
Starting the BIOS SetupUtility ........................................................... 56
Operating the BIOS SetupUtility ......................................................... 57
ExitingBIOSSetup Utility ................................................................ 58
Exit Saving Changes - save changes and exit BIOS Setup Utility . . . . ................... 58
Exit Discarding Changes – Discard changes and exit BIOS Setup Utility . . ............... 58
Load Setup Defaults – Copy Standard Entries ......................................... 58
Discard Changes – Discard changes without exiting the BIOS Setup Utility ............... 58
Save Changes - save changes without exiting the BIOS Setup Utility . ................... 58
Save Changes and Power Off . . . . . . ................................................. 58
Troubleshootingandtips .............................................................. 59
Help if problems occur ................................................................... 59
Restorecontents of the hard diskfromRecovery CD/DVD .................................. 60
Restoring the system under Windows 10 . ................................................. 60
The notebook’sdateortimeisincorrect ................................................... 60
The notebook’sLCDscreenremainsblank ................................................ 61
The LCD screen is difficult to read ........................................................ 61
The externalmonitorremains blank ...................................................... 61
4Fujitsu
Contents
The externalmonitorisblankorthe imageisunstable ..................................... 62
The notebook cannot be started . . . ....................................................... 62
The notebook stops working . . ........................................................... 63
The printer does not print . . . . . ........................................................... 63
The wireless connection to a network does not work . . . .................................... 63
Error messagesonthescreen ........................................................... 64
Technicaldata ......................................................................... 66
LIFEBOOK ............................................................................. 66
Rechargeablebattery ................................................................... 66
Mains adapter, 65 W . . .................................................................. 67
Manufacturer’snotes .................................................................. 68
Disposalandrecycling .................................................................. 68
Other certification markings .............................................................. 68
Index .................................................................................. 69
Fujitsu 5
Contents
6Fujitsu
Innovative technology
Innovative technology
... and ergonomic design make your device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly
long operating time because of its high capacity battery.
With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better
protect your system against unauthorised access by using the powerful password properties.
Information on the connections and user components of your notebook
canbefoundin"Ports and controls", Page 9.
Further information
The Windows drivers for your device can be found on our Internet site.
The factory installation of your device does not support any other operating
system. Fujitsu Technology Solutions accepts no liability whatsoever
if any other operating system is used.
Software oriented components of these instructions refer to Microsoft products,
if they come within the scope of the delivery.
If you install other software products, pay attention to the operating
instructions of the manufacturer.
Fujitsu 7
Innovative technology
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important information for the proper use of the device.
►Indicates an activity that must be performed
Indicates a result
This font indicates data entered using the keyboard in a program dialogue or at
the command line, e.g. your password (Name123) or a command used to
start a program (start.exe)
This font indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This font Indicates
• terms and texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
"This font" Indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://www.fujitsu.com/fts/"
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
Key indicates a key on the keyboard, e.g: F10
This font indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
8Fujitsu
Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives an
overview of the indicators and connections of the device. Please familiarise yourself with
these components before you start to work with the device.
Front
1
1 2
3
4
6
7
8
10
9
5
5
11
1 = Microphone
2=Camera
3=CameraLED
4 = Keyboard
5 = Loudspeakers
6 = ON/OFF switch
7 = Touchpad
8 = Touchpad buttons
9 = Memory card slot
10 = Status indicators
11 = LCD screen
Fujitsu 9
Ports and controls
Left panel
12 3 4
5
6
7
1 = Security Lock device
2 = LAN port
3 = VGA monitor port
4 = HDMI port
5 = USB port 3.1 Gen1 (USB Type-A)
6 = USB port 3.1 Gen1 (USB Type-A)
7 = USB 3.1 Gen1 port with charging function
(USB Type-A, Anytime USB charge)
Right-hand side
12 3 4
5
6
1 = Headset port
2 = USB 2.0 port (USB Type-A)
3 = Optical drive (optional)
4 = Optical drive eject button
5 = Opening for manual emergency removal
6 = DC input connector (DC IN)
10 Fujitsu
Ports and controls
Underside
12
43
5
1 = Memory service compartment
2 = Hard disk service compartment
3 = Battery lock slider
4 = Rechargeable battery
5 = Battery lock slider
Fujitsu 11
Important notes
Important notes
ImportantnotesNotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your notebook.
Safety notes
SafetynotesNotes
Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
In order to prevent burn injury or the device from overheating, do not lay the device
directly on your lap and make sure that the ventilation openings are not obstructed.
Read the information on the ambient conditions in the "Technical data",
Page 66 and "First-time setup of your device", Page 16 before preparing your
notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "Cleaning the notebook", Page 15.
Pay attention to the additional safety notes for devices with wireless components
provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "Removing and installing
components during servicing", Page 47.
This notebook complies with the relevant safety regulations for data processing
equipment. If you have questions about using your notebook in a particular area,
please contact your sales outlet or our Hotline/Service Desk.
Opening angle of the LCD screen
Please open the LCD screen carefully until you feel resistance. Do not try to open it further with force!
12 Fujitsu
Important notes
Additional safety notes for devices with
wireless components
Wirelesscom ponent :WirelessLAN:Bluetooth,safetynotes
If a wireless component (Wireless LAN, Bluetooth, UMTS, LTE) is incorporated into your notebook,
you must be sure to observe the following safety notes when using your notebook:
• Switch off the wireless components when you are in an aircraft or driving in a car.
• Switch off the wireless components when you are in a hospital, an operating
room or near a medical electronics system. The transmitted radio waves
can impair the operation of medical devices.
• Switch off the wireless components when you let the device get near flammable
gases or into hazardous environments (e.g. petrol station, paintshops), as the
transmitted radio waves can cause an explosion or a fire.
For information on how to switch wireless components on and off, see chapter
"Switching the wireless components on and off", Page 37.
Energy saving
NotesEnergyEnergysaving
Switch the notebook off when it is not in use. Switch off external, connected devices if you
are not using them. If you use the energy saving functions, the notebook uses less energy.
Youwillthenbeable to work for longer before having to recharge the battery.
Energy efficiency is increased and the environmental impact is reduced.
You save money while protecting the environment.
Energy saving under Windows
►Make use of the power management features (see ""Using the power-management features",
Page 35").
Fujitsu 13
Important notes
Travelling with your notebook
MobileoperationNotesTra nspor tationNotebook
Please observe the points listed below when travelling with your notebook.
Before you travel
►Back up important data stored on your hard disk.
NotebookTravel,notebook
►Switch off the wireless component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorised third parties to receive data.
Information on activating data encryption is provided in the documentation
for your wireless component.
►If you wish to use your notebook during a flight, first check with the flight
attendants if it is OK to do so.
When travelling in other countries
►If you are travelling abroad, check that the mains adapter can be operated with the
local mains voltage. If this is not the case, obtain the appropriate mains adapter for
your notebook. Do not use any other voltage converter!
►Check whether the local mains voltage and the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
►Contact the relevant authorities of the country you will be travelling in as to
whether you may operate the radio component integrated into your notebook
computer. Please observe the additional safety instructions for devices with radio
components, found in the handbook “Safety/formalities”.
Notebook: transporting
Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
►If your device has an optical drive, remove all data media (e.g. CD, DVD) from the drives.
TransportationNotebook
►Switch the notebook off.
►Unplug the mains adapter and all external devices from the power socket.
►Disconnect the mains adapter cable and the data cables for all external devices.
►Close the LCD screen.
►To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
14 Fujitsu
Important notes
Cleaning the notebook
Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.
►Switch the notebook off.
CleaningNotesNotebookKeyboardTouchpadLCDscreen
►In order to prevent accidentially switching the device on, remove the power cable from the mains
adaptor and remove the battery (see "Removing and installing the battery", Page 31).
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has
been moistened in mild domestic detergent and then carefully wrung out.
You can use disinfectant wipes to clean the keyboard and the touchpad.
Ensure that no liquid enters the device.
Fujitsu 15
First-time setup of your device
First-time setup of your device
First- timese tupGettingstarted
Please read the chapter "Important notes", Page 12.
If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Before you switch on the device for the first time, connect it to the mains voltage
using the mains adapter, see "Mains adapter connecting", Page 17.Themains
adapter must be connected during the entire installation process.
A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time or may flicker.
Please follow the instructions on the screen.
NEVER switch off your device during the first-time setup process.
When the device is delivered, the battery is located in the battery compartment. The battery
must be charged if you want to operate your device using the battery.
When used on the move, the built-in battery provides the device with the necessary power. You
can increase the operating time by using the available energy-saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and checking the device
Should you discover any damage that occurred during transportation,
notify your local sales outlet immediately!
►Unpack all the individual parts.
PackagingTransport
►Check your device for any visible damage which may have occurred during transportation.
You may need the packaging in the future, if you need to transport your device.
16 Fujitsu
First-time setup of your device
Selecting a location
SelectingalocationDeviceMainsadapter
Select a suitable location for the device before setting it up. Follow
the instructions below when doing so:
• Never place the device or the mains adapter on a heat-sensitive surface.
The surface could be damaged as a result.
• Never place the device on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.
• The underside of the device heats up during normal operation. Prolonged contact
with the skin may become unpleasant or even result in burns.
• Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
• Keep other objects at least 100 mm / 3.94 inches away from the device
and its mains adapter to ensure adequate ventilation.
• Never cover the ventilation slots of the device.
• Do not expose the device to extreme environmental conditions. Protect
the device from dust, humidity, and heat.
Mains adapter connecting
Preparingforo perationMainsadapter
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.
3
1
2
►Connect the power cable (1) to the power
adapter provided for the device, see
chapter "Technical data", Page 66.
►Plug the mains cable (2) into a mains outlet.
►Connect the mains adapter cable (3) to
the DC jack (DC IN) of the device.
Fujitsu 17
First-time setup of your device
Switching on the device for the first time
Switchingonforthefirstt ime
When you switch on the device for the first time, the supplied software is
installed and configured. Because this procedure must not be interrupted,
you should set aside enough time for it to be fully completed and connect
the device to the mains using the mains adapter.
During the installation process, DO NOT restart the device unless
you are requested to do so!
To make it easier to use your device for the first time, the operating system
is pre-installed on the hard disk.
►Switch on your device.
►During installation, follow the instructions on screen.
If a Windows operating system is installed on your device, you will find more
information on the system and drivers, help programmes, updates, manuals etc.
on the device or on the Internet at "http://www.fujitsu.com/fts/support/".
You can find information and help on the Windows operating system functions
on the Internet at "http://windows.microsoft.com".
18 Fujitsu
Working with the notebook
Working with the notebook
Notebook,operat ionNotebook
This chapter describes the basics for operating your notebook. Please read the chapter
entitled "Connecting external devices", Page 43 for instructions on how to connect
devices such as a mouse and a printer to the notebook.
Please refer to the notes in "Important notes", Page 12.
Status indicators
Statusindicators
The status indicators provide information about the status of the power supply,
the drives and the keyboard functions.
Fujitsu 19
Working with the notebook
Status indicators Description
Wireless components indicator
• The indicator is lit: The wireless components are switched on.
• The indicator is not lit: The wireless components are switched off.
Power-on indicator/Standby
StandbyindicatorPowerindicator
• The indicator is lit: The notebook is switched on.
• The indicator flashes: The notebook is in standby mode.
• The indicator is not lit: The notebook is switched off.
Battery charging indicator/power connector
The state of charge of the battery is shown by the battery indicator.
Without the mains adapter connected:
• Indicator is off: The system is in battery operation.
With mains adapter connected:
• The indicator is illuminated (orange): The battery is charging.
• The indicator lights up white: The battery is fully charged.
• The indicator flashes, alternating between orange and white: a fault
has occurred. The battery cannot be charged.
• Indicator is off: There is no battery installed.
BatterystatusindicatorBatterysymbolBat teryindicator
Drive indicator
DriveIndicator
Indicator is illuminated: One of the drives (e.g. hard disk, optical drive) is
being accessed.
Num Lock indicator
IndicatorNumLock
The indicator is lit: The Num key has been pressed. The virtual numerical
keypad is activated. You can output the characters indicated on the upper
right of the keys.
Caps Lock indicator
IndicatorCapsLock
The indicator is lit: The Caps Lock key has been pressed. All the characters
you type will appear in upper case. In the case of overlay keys, the
character printed on the upper left of the key will appear when that key
is pressed.
20 Fujitsu
Working with the notebook
Switching on the notebook
►Open the LCD screen.
Switchingon
►Press the ON/OFF button for about 1
second to switch the notebook on.
The power-on indicator is lit.
Notebook: switching off
Back up your data and close all applications before you switch off your
device. Otherwise data might be lost.
►Shut down the operating system correctly.
Notebook
►If the notebook does not switch itself
off automatically, press the ON/OFF
button for about five seconds.
►Close the LCD screen.
Fujitsu 21
Working with the notebook
Keyboard
KeyboardNumerickeypadNumeric keypadButtons
The keyboard of your notebook is subject to continuous wear through normal
use. The key markings are especially prone to wear. The key markings are
liable to wear away over the life of the notebook.
The keyboard has been designed to provide all the functions of an enhanced keyboard.
Some enhanced keyboard functions are mapped with key combinations.
The following description of keys refers to Windows. Additional functions supported by the keys
are described in the relevant manuals supplied with your application programs.
The figure below shows how to access the different characters on keys with overlaid functions.
The example applies when the Caps Lock key has not been activated.
The illustrations shown below may differ from your actual device.
0
=
}
+
+
Num
Alt Gr
=
0}
=
0}
=
0}
=
0}
22 Fujitsu
Working with the notebook
Key Description
Backspace key
The Backspace key deletes the character to the left of the cursor.
BackspaceBackspace
Tab key
The Tab key moves the cursor to the next tab stop.
Tabkey
Enter key (return)
The Enter key terminates a command line. The command you have entered
is executed when you pressthiskey.
EnterkeyReturnEnterLinefeed
Caps Lock key
The Caps Lock key activates the Caps Lock mode, and the corresponding
icon is displayed in the Windows information area. In Caps Lock mode, all
of the characters you type appear in upper case. In the case of overlay
keys, the character printed on the upper left of the key will appear when
that key is pressed. To cancel the Caps Lock function, simply press the
Caps Lock key again.
ShiftkeyCapsLock
Shift key
The Shift key causes uppercase characters to appear. In the case of overlay
keys, the character printed on the upper left of the key appears when that
keyispressed.
ShiftkeyShift
Fn key
The Fn key enables the special functions indicated on overlay keys (see
"Key combinations", Page 24).
Fnkey
Cursor keys
The cursor keys move the cursor in the direction of the arrow, i.e. up, down,
left, or right.
CursorkeysCursorcontrol
Windows key
The Windows key switches between the start screen and the last used
application.
Windowskey
Menu key
The Menu key opens the menu for the active application.
Fujitsu 23
Working with the notebook
Separate number block
NumerickeypadSepa raten umeric key padNumLock
The keyboard of your notebook has a separate number block on the far right.
Key combinations
Keycombinations
The following description of key combinations applies to Windows operating systems. Some of the
following key combinations may not function in other operating systems or with certain device drivers.
Other key combinations are described in the relevant manuals supplied
with your application programs.
Key combinations are entered as follows:
►Press the first key in the combination and keep it pressed.
►While holding the first key down, press the other key or keys in the combination.
Combination Description
Switching the loudspeakers on and off
This key combination switches your notebook’s loudspeakers off
and on.
Fn+F3LoudspeakersLoudspeakers
Switching the touchpad and touchpad buttons on/off
This key combination switches the touchpad and the touchpad
buttons on or off.
Fn+F4TouchpadTouchpadbuttonsTouchpad
Switching the wireless components on / off
This key combination switches the wireless components off or on.
Fn+F5
Wirelesscompone nts
Wirelesscompone nts
24 Fujitsu
Working with the notebook
Combination Description
Decrease screen brightness
This key combination decreases the brightness of the screen.
Fn+F6LCDscreenScreen brightness
Increase screen brightness
This key combination increases the brightness of the screen.
Fn+F7Screenbrightness
Decrease volume
This key combination reduces the volume of the internal
loudspeakers.
Fn+F8Volume
Increase volume
This key combination increases the volume of the internal
loudspeakers.
Fn+F9Volume
Toggle output screen
Use this key combination to select which screen(s) is/are used for
display if an external monitor is connected.
Screen output is possible:
• only on the notebook’s LCD screen
• on the LCD screen of the notebook and the external monitor
atthesametime
• only on the external monitor
This setting is useful if you would like a high resolution and a
high refresh rate on an external monitor.
Fn+F10To g g l e o u t p u tscr een
Power management functions
Use this key combination to activate the power management
functions (see chapter "Using the power-management features",
Page 35).
Fn+F11Energysavingfunctions
Switch camera and microphone on/off
If the camera has been enabled in the BIOS Setup utility, this key
combination switches the camera and microphone on or off.
Fn+F12Camera
Switch between open applications
Use this key combination to switch between several open
applications.
Alt+Tab
AltCtrl Del
++
Windows security/Task-Manager
This key combination opens the Windows security/Task-Manager
window.
Ctrl+Alt+Del
Back tab
This key combination moves the cursor back to the previous tab
stop.
Shift+TabBacktab
Fujitsu 25
Working with the notebook
Key combinations using the Windows keys are detailed in the manual
for your operating system.
Country and keyboard settings
►Change the country and keyboard settings as described in the documentation for your operating
system.
Touchpad and touchpad buttons
Keep the touchpad clean. Protect it from dirt, liquids and grease.
TouchpadTouchpad
Do not use the touchpad if your fingers are dirty.
Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.
1
2
1 = Touchpad
2 = Touchpad buttons
The touchpad enables you to move the mouse pointer on the screen.
The touchpad buttons allow you to select and execute commands. They correspond
to the buttons on a conventional mouse.
You can use a key combination to disable the touchpad, to avoid accidentally moving
the pointer on the screen (see also "Key combinations", Page 24).
Moving thepointer
►Move your finger on the touchpad.
Touchpad
The pointer will move.
26 Fujitsu
Working with the notebook
Selecting an item
►Move the pointer to the item you wish to select.
Touchpad
►Tap the touchpad once or press the left button once.
The item is selected.
Executing commands
►Move the pointer to the field you wish to select.
Touchpad
►Tap the touchpad twice or press the left button twice.
The command is executed.
Dragging items
►Select the desired item.
Touchpad
►Press and hold the left button and, with your finger on the touchpad, drag
the item to the desired position.
The item will be moved.
Switching the Touchpad on and off
You can switch the touchpad on and off using the keyboard, see
"Key combinations", Page 24.
Fujitsu 27
Working with the notebook
LCD screen
LCDscreenNotes
High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons,
these screens are manufactured for a particular resolution. An optimum and sharp image can
only be ensured with the resolution intended for the particular screen. A screen resolution
which differs from the specification can result in an unclear image.
The resolution of your notebook’s screen is set to the optimum at the factory.
With the present standards of production technology, absolutely flawless screen images
cannot be guaranteed. There may be a few constantly light or dark pixels (picture
elements) on the screen. The maximum permitted number of such faulty pixels is
specified in the international standard ISO 9241-307 (Class II).
Example:
A screen with an HD resolution of 1366 x 768 has 1366 x 768 = 1049088 pixels. Each pixel consists
of three subpixels (red, green and blue), making a total of about 3 million subpixels. According to ISO
9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels
or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.
Pixel A pixel consists of 3 subpixels, normally red, green and
blue. A pixel is the smallest element that can be generated
by complete functionality of the display.
Subpixel A subpixel is a separately addressable internal structure
within a pixel that enhances the pixel function.
Cluster A cluster contains two or more defective pixels or
subpixels in a 5 x 5 pixel block.
Background lighting
LCD screens are operated with background lighting. The luminosity of the background
lighting can decrease during the period of use of the notebook. However, you
cansetthebr
ightness of your screen individually.
Synchronising the display on the LCD screen and an external monitor
For more information, please refer to the chapter "Key combinations", Page 24
under "Toggle output screen".
28 Fujitsu
Working with the notebook
Camera
Camera
Depending on the software used, you can use your camera to take pictures,
record video clips or take part in web chats.
• The picture quality depends on the lighting conditions and the software being used.
• You can only use the camera with a particular application (e.g. an Internet telephony
program or a video conferencing program which supports a camera).
• When using the camera, the notebook support must not shake.
• The camera automatically adjusts itself to the current light level. For this reason the
LCD display may flicker while the light level is adjusted.
Further information on use of the camera and additional settings can be found
in the Help function of the program which uses the camera.
Fujitsu 29
Working with the notebook
Rechargeable battery
RechargeablebatteryBatteryLife,batteryRechargeablebatteryRechargeablebattery
When not plugged into a mains socket, the notebook runs on its built-in battery. You
can increase the life of the battery by caring for the battery properly. The average
battery life is around 500 charge/discharge cycles.
You can extend the battery life by taking advantage of the available energy saving functions.
Charging, caring for and maintaining the battery
BatteryBattery
The notebook’s rechargeable battery can only be charged when the ambient temperature
is between 5 °C / 41 °F and max. 35 °C / 95 °F.
You can charge the battery by connecting the notebook to the mains adapter
(see "Mains adapter connecting", Page 17).
Please note that the battery will not be charged if the battery status is between
90% and 100%. If the battery status is less than 90% and the mains adapter is
connected, the battery will be charged to 100%.
When the battery state of charge is low, a message from the operating system appears.
If you do not connect the mains adapter within about 5 minutes of the message
appearing, your notebook will automatically switch off.
monitoring the battery charging level
BatteryBatterystatusmeter
Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. When
you place the mouse pointer on the battery symbol, the system displays the battery status.
Battery storage
BatteryBatterySelf-discharge,battery
Chargingcapacity, battery
Store battery packs in a dry environment at a temperature between 0 °C / 32 °F and 30 °C / 86 °F.
The lower the temperature at which the batteries are stored, the lower the rate of self-discharge.
If you will be storing batteries for a longer period (more than two months),
the battery charge level should be approx. 30 %. To prevent exhaustive
discharge which would permanently damage the battery, check the level
of charge of the battery at regular intervals.
To be able to make use of the optimal charging capacity of the batteries, the battery
should be completely discharged and then fully recharged.
If you do not intend to use a battery for long periods of time, remove it from
the notebook. Never store a battery in the device.
30 Fujitsu
Working with the notebook
Removing and installing the battery
Only use batteries approved by Fujitsu for your notebook.
Never use force when fitting or removing a battery.
Make sure that no foreign bodies get into the battery connections.
Never store a battery for long periods in the discharged state. This
can make it impossible to recharge.
Removing the battery
►Prepare for removal, see chapter "Preparing to remove components", Page 48.
1
3
2
►Slide the release button in the direction of the arrow (1).
►Slide the release button in the direction of the arrow (2) and hold it in place.
►Remove the battery from the battery compartment (3).
Fujitsu 31
Working with the notebook
Inserting battery
3
1
3
2
4
►Position the rechargeable battery at the edge and fold it in the direction of the arrow (1).
►Slide the release button in the direction of the arrow (2) and hold it there.
►Slide the rechargeable battery in the direction of the arrow (3) until you feel it engage.
►Slide the release button in the direction of the arrow (4).
►Complete the removal, see chapter "Finishing component removal", Page 55.
Optical drive (optional)
Opticaldrive
This product contains a light emitting diode, classification according to IEC 60825
1:2007: LASER CLASS 1, and must therefore not be opened.
Handling data carriers
Handling
Observe the following guidelines when handling data carriers:
• Avoid touching the surface of a data carrier. Only handle data carriers by their edges.
• Always store data carriers in their cases. This will protect the data carrier against
being covered in dust, scratched or damaged in any other way.
• Protect your data carriers against dust, mechanical vibrations and direct sunlight.
• Avoid storing a data carrier in areas subject to high temperatures or humidity.
You can use data carriers with a diameter of 8 cm / 3.15" or 12 cm / 4.7" in the drive.
When using a data carrier of lesser quality, vibrations and reading errors may occur.
32 Fujitsu
Working with the notebook
CD/DVD indicator
CD/DVDindicator
The CD/DVD indicator flashes when a data carrier is inserted. The indicator goes out when
the drive is ready for reading. The indicator lights up when the drive is being accessed.
You may only remove the data carrier when the indicator is unlit.
If the CD/DVD indicator does not go out after a data carrier has been inserted, but
instead continues to flash, this means that the drive cannot access the data carrier.
Either the data carrier is damaged or dirty or you are using a data
carrier that the drive cannot read.
Inserting or removing a data carrier
InsertingRemoving
The notebook must be switched on.
2
1
►Push the insert/eject button (1).
The drive tray will open.
►Gently pull the drive tray (2) completely out.
►Place the data carrier in the drive tray with
the printed side facing upwards.
or
►Remove a data carrier that has
been inserted.
►Push in the drive tray until you
feel it lock into place.
Fujitsu 33
Working with the notebook
Manual removal (emergency removal)
CD/DVD:ManualremovalofdatacarrierEmergencyrem ovalo fdata carrier
In the event of a power failure or damage to the drive, you can remove the data carrier manually.
1
2
►Switch your notebook off.
►Push a pen or a piece of wire (such as a
paperclip) firmly into the opening (1).
The drive tray is ejected. You can now pull
the drive tray (2) out of the drive.
34 Fujitsu
Working with the notebook
Using the power-management features
PowerPowerBattery
The notebook uses less power when the available power-management features are used. You
will then be able to work longer when using the battery before having to recharge it.
Power efficiency is increased and environmental pollution reduced. By
choosing the best power options, you can make significant savings and
at the same time help protect the environment.
When you close the LCD screen, depending on the setting in Windows, the
notebook automatically enters a power saving mode.
►Select the power management functions in your Control Panel.
If you need further information about an option, you can get help with most
settings by pressing F1 to open the Microsoft Help.
When the notebook is in power-saving mode, the following must be remembered:
During power saving mode, open files are held in the main memory
orinaswapfile on the hard disk.
Never turn off your notebook while it is in a power saving mode. If the built-in battery is
nearly empty, close the open files and do not go into power saving mode.
If you do not intend to use your notebook for a long period of time:
►Exit power saving mode if necessary via the mouse or keyboard or by switching on the
notebook.
►Close all opened programs and completely shut down the notebook.
Fujitsu 35
Working with the notebook
Memory cards
Slot
Your notebook is equipped with an integrated memory card reader.
Observe the manufacturer’s instructions when handling the memory cards.
Memorycard
Supported formats
Your notebook supports the following formats:
•SDHC
•SDXC
Inserting the memory card
►Carefully slide the memory card into the slot.
The label area should be facing upward. Do
not apply any force, otherwise the delicate
contact surfaces could be damaged.
Memorycard
The memory card may slightly stick
out of the slot.
Removing the memory card
Memorycard
To avoid any loss of data, always follow the correct procedure for removing the
card (see the documentation for your operating system).
►Pull the memory card out of the slot.
36 Fujitsu
Working with the notebook
Loudspeakers and microphones
MicrophoneLoudspeakersVolum ec ontro l
You will find information about the exact position of speakers and microphones
in chapter "Ports and controls", Page 9.
Please refer to chapter "Key combinations", Page 24 for information on setting the volume
and also enabling/disabling the loudspeakers via the keyboard.
If you attach an external microphone, the built-in microphone is disabled.
When you connect headphones or external speakers, the built-in speakers are disabled.
Information on connecting headphones and a microphone can be found
in "Connecting external devices", Page 43.
Wireless LAN/Bluetooth wireless components
The installation of wireless components not approved by Fujitsu will
invalidate the certifications issued for this device.
Switching the wireless components on and off
►Press the key combination Fn +F5 to switch the wireless components on and off (flight mode).
WirelessLANWirelessLANBluetoothBluetooth
The wireless component indicator will illuminate when one or more wireless
components are switched on.
The Bluetooth module and the wireless LAN transmission unit (antenna) will be
switched off when you switch off the wireless components.
Pay attention to the additional safety notes for devices with wireless
components in the "Safety/Regulations" manual.
Details on using a Wireless LAN can be found in the online help system
included in the Wireless LAN software.
Setting up WLAN access
• Requirement: A WLAN must be available and you must have the
corresponding access information.
Information on configuring the WLAN access can be found in the
documentation for your operating system.
Fujitsu 37
Working with the notebook
Ethernet and LAN
EthernetLAN
The internal network module of your notebook supports Ethernet LAN. You can use it to
establish a connection to a local network (LAN = Local Area Network).
2
1
►Connect the network cable to the LAN
port of the notebook (1).
►Connect the network cable to your
network connection (2).
Your network administrator can help you to configure and use the LAN connections.
The network cable is not included in the delivery scope. This type of
cable can be obtained from a specialist dealer.
Use a shielded network cable (CAT 5e).
38 Fujitsu
Security functions
Security functions
Securityfunctions
Your notebook has several security features that you can use to secure your
system from unauthorised access.
This chapter explains how to use each function, and what the benefits are.
Please remember that in some cases, for example, forgetting your password,
you may be locked out and unable to access your data. Therefore,
please note the following information:
• Make regular backups to external data carriers such as external hard
drives, CDs, DVDs or Blu-ray Discs.
• Some security functions need you to choose passwords. Make a note
of the passwords and keeptheminasafeplace.
If you forget your passwords you will need to contact the our Service
Desk. Deletion or resetting of passwords is not covered by your warranty
and a charge will be made for assistance.
Using the Security Lock
Your device comes with a Security Lock mechanism for the Kensington Lock Cable. You
can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook
from theft. The Kensington Lock Cable is available as an accessory.
Fujitsu recommends the use of a combination lock.
K
►Fit the Kensington Lock Cable to the
mechanism on your notebook.
UsingtheKensingtonLockCableSecurity LockMechanicalbackupAnti-theftpr otection
Fujitsu 39
Security functions
Configuring password protection in BIOS Setup Utility
Before using the various options for password protection in the BIOS Setup utility
to increase data security, please observe the following:
Make a note of the passwords and keep them in a safe place. If you forget your
supervisor password you will not be able to access your notebook. Deletion of the
password is not covered by your warranty and a charge will be made for assistance.
Password prote ction
Your password can be up to 32 characters long and can contain
letters, numbers and special characters.
When using special characters, please remember that they depend on the
country version of the keyboard being used.
Protecting BIOS Setup Utility (supervisor and user password)
If you have opened these operating instructions on the screen, we
recommend that you print them out. You cannot call the instructions onto
the screen while you are setting up the password.
BIOSSetupUtility
The supervisor password and the user password both prevent unauthorised use of the BIOS Setup
Utility. With the aid of the supervisor password you can access all of the functions of the BIOS
Setup Utility, while the user password will only give you access to some of the functions. You
can only set up a user password if a supervisor password has already been assigned.
Please refer to section "Settings in BIOS Setup Utility", Page 56 for a description
of how to call up and operate the BIOS-Setup-Utility.
Assigning the supervisor and user passwords
►Start the BIOS Setup Utility and go to the Security menu.
►Select the Set Supervisor Password field and press the Enter key.
With Enter new Password: you are asked to enter a password.
►Enter the password and press the Enter key.
Confirm new Password requires you to confirm the password.
►Enter the password again and press the Enter key.
Changes have been saved is a confirmation that the new password has been saved.
►To set the user password, select Set User Password and proceed exactly as
when configuring the supervisor password.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
►In the Exit menu, select the option Save Changes & Exit.
►SelectYes and press the Enter key.
PasswordSupervisorpasswordUserpassword
The notebook is then rebooted and the new password comes into effect. It will now be necessary
to first enter your supervisor or user password in order to open the BIOS Setup Utility.Please
note that the user password only provides access to a few of the BIOS settings.
40 Fujitsu
Security functions
Changing the supervisor or user password
You can only change the supervisor password when you have logged into the
BIOS Setup Utility with the supervisor password.
PasswordSupervisorpasswordUserpassword
►Call the BIOS Setup Utility and go to the Security menu.
►When changing the password, proceed exactly as for password assignment.
Removing passwords
To remove a password (without setting a new password) perform the following steps:
PasswordSupervisorpasswordUserpassword
►Start the BIOS Setup Utility and go to the Security menu.
►Highlight the Set Supervisor Password or Set User Password field and press the Enter key.
You will be requested to enter the current password by the Enter Current Password prompt.
You will be requested to enter a new password by the Enter New Password prompt.
►Press the Enter key twice.
►In the Exit menu, select the option Save Changes & Exit.
►Select Yes and press the Enter key.
The notebook will now reboot with the password removed.
Removing the supervisor password simultaneously deactivates the user password.
Password protection for booting of the operating system
With the supervisor password you have set in the BIOS Setup Utility (see
section "Assigning the supervisor and user passwords", Page 40), you can
also prevent starting of the operating system.
Operating system
Activating system protection
►Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
►Select the PasswordonBootoption and press the Enter key.
►Select the desired option (Disabled,First Boot or Every Boot) and press the Enter key
►Select the Save Changes & Exit option under Exit.
The notebook reboots. You will be prompted to enter your password (the supervisor password).
Deactivating system protection
►Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
►Select the PasswordonBootoption and press the Enter key.
►Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
►Select the Save Changes & Exit option under Exit.
The notebook will reboot. The system is no longer password-protected.
Fujitsu 41
Security functions
Password protection for the hard disk
If a supervisor password has been assigned, a password for the hard disk can
also be set in the Hard Disk Security menu.
The hard disk is protected by this password. Data on this hard disk can only be read
into another system if the correct password has been entered.
42 Fujitsu
Connecting external devices
Connecting external devices
Always refer to the safety information provided in "Important notes", Page 12 before
connecting or disconnecting any devices to or from your notebook.
Always read the documentation supplied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch off
the notebook and the device before connecting/disconnecting. For more
information about whether or not devices need to be switched off, please refer
to the documentation supplied with the external device.
Some of the external devices require special drivers (see the operating
system and external device documentation).
Connecting an external monitor
You can connect an external monitor to the analogue VGA monitor connection of the
notebook. Screen output is limited to a maximum of two screens at any one time (see
"Key combinations", Page 24, section "Toggle output screen").
MonitorVGAconnec tion socketScreenportMonitorport
Analogue VGA monitor connection socket
►Switch off the notebook and the external monitor.
►Connect the data cable of the external monitor to the monitor port of the notebook.
►First switch on the external monitor and then the notebook.
You can also use a key combination to switch back and forth between the external
monitor and the notebook’s LCD screen, see chapter "Key combinations", Page 24.
You can display the same picture on the external monitor and the
notebook LCD screen simultaneously.
Fujitsu 43
Connecting external devices
HDMI port
HDMIport
The HDMI port on your notebook can be used to connect an external amplifier,
LCD TV or a plasma TV with an HDMI connection.
►Connect the data cable to the
external device.
►Connect the data cable to the HDMI
port of the notebook.
Connecting USB devices
USBports
On the USB ports, you can connect external devices that also have a USB port
(e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means you can connect and disconnect
devices while your operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbit/s.
USB 2.0 has a datatransferrateofupto480Mbit/s.
USB 3.0 has a data transfer rate of up to 5 Gbit/s.
USB 3.1 (Gen1) has a data transfer rate of up to 5 Gbit/s.
USB 3.1 (Gen2) has a data transfer rate of up to 10 Gbit/s.
Additional information can be found in the documentation for the USB devices.
►Connect the data cable to the
external device.
►Connect the data cable to a USB
port of the notebook.
Device drivers
USB devices will be automatically recognised and installed by your operating system.
44 Fujitsu
Connecting external devices
USB port with charging function (Anytime USB charge)
You can use this USB port to charge or supply power to a connected USB device (e.g.
to charge a PDA or a mobile phone or to connect a USB lamp).
Charging is also possible when the notebook is switched off, if the Anytime USB Charge function
is activated in the Advanced menu of the BIOS Setup Utility. If the setting AC is selected,
the device will only be charged when the mains adapter is connected.
Please refer to section "Settings in BIOS Setup Utility", Page 56 for a description
of how to call up and operate the BIOS-Setup-Utility.
USBchargingfunction
It is recommended that the notebook be operated with the power supply connected
whenever the USB port with charging function is in use, as this function will drain
the battery more quickly if an external USB device is being charged.
The power supply unit must already be connected when the notebook is
switched off, as otherwise the USB charging function will be disabled and
the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephones) require a driver in order to utilise the
USB charging function. In this case the USB charging function will not work when the
notebook is switched off, as no drivers are active when the notebook is switched off.
►Connect the data cable to the
external device.
►Connect the data cable to a USB port
(Anytime USB charge) of the notebook.
How to remove USB devices correctly
Always correctly remove the device according to the rules described below,
to ensure that none of your data is lost.
►Left click on the icon to safely remove hardware, located in the taskbar.
►Select the device which you want to shut down and remove.
►Press the Enter key.
Wait for the dialogue box which tells you that it is now safe to remove the device.
Fujitsu 45
Connecting external devices
Headset port
Connectingaudio dev icesAudioportsConnectingheadphones
The headset port lets you connect a headset, headphones, external speakers
or microphones to your notebook.
►Connect the audio cable to the
external device.
►Connect the audio cable to the headset
port of the notebook.
The internal loudspeakers are disabled.
If you buy a cable from a retailer, please note the following information:
The headset port on your notebook is a "3.5 mm jack socket".
If you want to connect a headset, headphones or loudspeakers, you
will need a "3.5 mm jack plug".
46 Fujitsu
Removing and installing components during servicing
Removing and installing components
during servicing
Only qualified technicians should repair your notebook. Unauthorised
opening or incorrect repair may greatly endanger the user (electric shock,
fire risk) and will invalidate your warranty.
Components
Serv icing
After consulting the Hotline/Service Desk, you may remove and install the
components described in this chapter yourself.
If you remove and install components without consulting the Hotline/Service
Desk, then the warranty of your notebook will be voided.
Notes on installing and removing boards
and components
• Switch the notebook off and pull the power plug out of the mains socket.
• Always remove the battery.
• Take care when you use the locking mechanisms on the battery and any other component.
• Never use sharp objects such as screwdrivers, scissors or knives as leverage to remove covers.
NotesBoardESD
Boards with electrostatic sensitive devices (ESD) are marked with the label
shown.
When handling boards fitted with ESDs, you must always observe the following
points:
• You must always discharge static build up (e.g. by touching a grounded
object) before working.
• The equipment and tools you use must be free of static charges.
• Remove the power plug from the mains supply before inserting or removing
boards containing ESDs.
• Always hold boards with ESDs by their edges.
• Never touch pins or conductors on boards fitted with ESDs.
Fujitsu 47
Removing and installing components during servicing
Preparing to remove components
If you are going to remove or change system components, prepare for the removal as follows:
Please observe the safety information in chapter "Important notes", Page 12.
Remove the power plug from the mains outlet !
►Switch the device off.
The device must not be in energy-saving mode !
►Close the LCD screen.
►Remove all the cables from the device.
►Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
►Remove the battery (see "Removing the battery", Page 31).
48 Fujitsu
Removing and installing components during servicing
Installing and removing memory expansion
MemorymoduleMainmemoryRemovingmemorySystemexpansionSystemexpansion
If you are asked by the Hotline/Service Desk to remove and install the memory
expansion yourself, proceed as follows:
Please observe the safety information in chapter "Important notes", Page 12.
When installing/removing memory modules, the battery must be removed from
the notebook and the notebook must not be connected to the power supply,
see "Preparing to remove components", Page 48.
Only use memory expansion modules that have been approved for your
notebook (see "Technical data", Page 66).
Never use force when installing or removing a memory extension.
Make sure that foreign objects do not fall into the memory extension compartment.
You must open the service compartment to remove or install a memory module. On some devices,
opening the compartment may expose other components. These components should be removed
and replaced only by authorised specialists. Therefore, be sure to observe the following:
Individual components can become very hot during operation. Therefore, we
recommend that you wait one hour after switching off the notebook before removing
or installing memory modules. Otherwise, there is a risk of suffering burns!
As some components are exposed that are sensitive to static electricity, please take
note of chapter "Notes on installing and removing boards and components", Page 47.
Fujitsu 49
Removing and installing components during servicing
Removing the cover
2
1
►Remove the screw (1).
Keep the screw in a safe place. If you are removing several components at the same
time, store the screws for the individual components separately from each other.
When installing the cover, you must use the correct screws.
If you install the wrong screws, components may be damaged.
►Lift the cover off the notebook (2).
Removing memory modules
32
1
1
►Carefully push the two mounting
clips outwards (1).
MemoryexpansionMemorymodule
The memory module snaps upwards (2).
►Pull the memory module out of its slot
in the direction of the arrow (3).
50 Fujitsu
Removing and installing components during servicing
Installing a memory module
2
a
1
►Insert the memory module with the contacts
and the recess (a) facing the slot (1).
MemoryexpansionMemorymodule
►Carefully push the memory module
downwards until you feel it click
into place (2).
Securing the cover
1
2
►Place the cover into its installation position in the direction of the arrow (1).
When installing the cover, you must use the correct screws.
If you install the wrong screws, components may be damaged.
►Secure the cover using the screw (2).
Fujitsu 51
Removing and installing components during servicing
Removing and installing the harddisk
Removing a cover
►Remove the battery (see Chapter "Removing the battery", Page 31).
2
1
►Remove the screw (1).
Keep the screws in a safe place. If you are removing more than one component at
the same time, store the screws for the individual components separately from each
other. If you install the wrong screws, components may be damaged.
When installing the cover, you must use the correct screws.
►Lift the cover off the notebook (2).
52 Fujitsu
Removing and installing components during servicing
Removing a hard disk
2
1
►To release the hard disk from the contacts, pull the hard disk in the direction
of the arrow (1) using the pull-out aid.
►Remove the hard disk from the hard disk compartment (2).
Fujitsu 53
Removing and installing components during servicing
Installing a hard disk
If you are installing more than one component at the same time, keep the screws for
the individual components separately from each other and make sure that you use the
correct screws. If you install the wrong screws, components may be damaged.
1
2
►Place the hard disk into the hard disk compartment (1).
►Use the pull-out aid to slide the hard disk in the direction of the arrow (2) until it is heard to engage.
54 Fujitsu
Removing and installing components during servicing
Attaching the cover
1
2
►Place the cover into position, following the direction of the arrow (1).
When installing the cover, you must use the correct screws.
If you install the wrong screws, components may be damaged.
►Fasten the cover in place with the screw (2).
Finishing component removal
After you have removed or changed the system components as you required, please
prepare your device for operation again as follows:
►Install the battery again (see "Inserting battery", Page 32).
►Turn the notebook the right way up again and place it on a flat surface.
►Reconnect the cables that you disconnected before.
Fujitsu 55
Settings in BIOS Setup Utility
Settings in BIOS Setup Utility
BIOSSetupUtilitySystemsettings,BIOSSetupUtilityConfiguration,BIOSSetupUtilitySetupSystem configurationHardwareconfiguration
The BIOS Setup Utility allows you to set the system functions and the hardware
configuration for the notebook.
When it is delivered, the notebook is set to factory default settings. You can
change these settings in BIOS Setup Utility. Any changes you make take effect as
soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility program contains the following menus:
Info Displays information relating to the BIOS, processor and notebook
System Advanced system settings
Advanced Configuration of various hardware components, such as mouse, keyboard,
processor
Security Password settings and security functions
Boot Configuration of the start-up sequence
Exit Exits the BIOS Setup Utility
Starting the BIOS Setup Utility
►Start the device (switch off/on or reboot the Operating System).
BIOSSetupUtility
Depending on the setting for Fast Boot in the BIOS Setup Utility the following display,
if applicable, appears on the screen on start-up:
<F2> BIOS Setup <F12> Boot Menu
►Press the function key F2 .
►If a password has been assigned, enter the password and press the Enter key.
If you have forgotten the password, contact your system administrator
or contact our customer service centre.
The BIOS Setup Utility starts.
56 Fujitsu
Settings in BIOS Setup Utility
Operating the BIOS Setup Utility
BIOSSetupUtility
Press the F1 key to display help on the operation of the BIOS Setup Utility. The description
of the individual settings is shown in the right-hand window of the BIOS Setup Utility.
With the F9 key you can load the default settings of the BIOS Setup Utility.
►Use the cursor keys ←or →to select the menu in which you would like to configure settings.
The menu is displayed on the screen.
►Select the option that you want to change with the cursor keys ↑or ↓.
►Press the Enter key.
►Press the ESC key to exit the selected menu.
►For future reference, make a note of the changes you have made (e.g. in this manual).
Fujitsu 57
Settings in BIOS Setup Utility
Exiting BIOS Setup Utility
BIOSSetupUtility
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save changes and exit BIOS Setup Utility
►To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes.
The notebook is rebooted and the new settings come into effect.
Exit Discarding Changes – Discard changes and
exit BIOS Setup Utility
►To discard the changes, select Exit Discarding Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the notebook is rebooted.
Load Setup Defaults – Copy Standard Entries
►To copy the standard entries for all menus of the BIOS Setup Utility,
choose Load Setup Defaults and Yes.
Discard Changes – Discard changes without exiting
the BIOS Setup Utility
►To discard the changes you have made, select Discard Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
►IfyouwanttoexitBIOS Setup Utilitywith these settings, select Exit Saving Changes and Yes.
Save Changes - save changes without exiting
the BIOS Setup Utility
►To save the changes, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
►If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.
Save Changes and Power Off
►To save the changes and switch off your device, select Save Changes and Power Off and Yes.
The changes are saved. Your device is shut down.
58 Fujitsu
Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
►Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
►Switch the notebook off.
►Please contact the Hotline/Service Desk.
The telephone numbers can be found at: "http://support.ts.fujitsu.com/contact/servicedesk".
Have the following information ready when you call:
• The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
• Notes of any messages that appear on the screen and information on acoustic signals.
• Any changes you have made to the hardware or software since
receiving the notebook.
• Any changes you have made to the BIOS Setup settings since receiving the notebook.
• Your system configuration and all peripheral devices connected to your system.
• Your sales contract.
Our notebooks have been designed primarily with mobile applications in mind. This
means that considerable effort has been made to optimise components and equipment
in terms of weight, space and energy requirements. Depending on the particular
configuration you have purchased, it is possible that functionality may be slightly reduced
compared to a desktop PC if you are running processor-intensive gaming software, e.g.
games with intensive 3D graphics. Updating your hardware with drivers which have not
been approved by Fujitsu Technology Solutions may result in performance losses, data
losses or malfunction of the equipment. A list of approved drivers and current BIOS
versions can be downloaded from: "http://support.ts.fujitsu.com/Download/Index.asp"
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
►Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
►Contact the Service Desk responsible for your country for clarification of the problem:
"http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
ready the ID number and serial number of your system.
Fujitsu 59
Troubleshooting and tips
Restore contents of the hard disk from
Recovery CD/DVD
Harddisk:Operatingsystem,restoring
You can use the "Windows Recovery CD" (optionally available) and the "Drivers & Utilities
CD/DVD" to reinstall the operating system.
The instructions are provided on the case of the Recovery CD.
During the reinstall process your personal files and any installed programs
will be deleted. We advise you to backup your files to an external hard
drive, or CD / DVD disk before you start.
►Switch the notebook on.
Depending on the Fast Boot setting in the BIOS Setup utility,thefollowing
information may appear on the screen during start:
<ESC>Diagnostic screen <F12>Boot Menu <F2>BIOS Setup
►When this message appears, press the function key F12 .
►Insert the "Windows Recovery CD" into the optical drive.
►Select CD-ROM and press the Enter key.
►Follow the instructions on the screen.
After the installation you must install all the drivers again. Some installed hardware
components will not be correctly supported until this has been done.
►Insert the "Drivers & Utilities" CD/DVD into the optical drive. The CD starts automatically.
►Click on the Desk Update button.
►Select Automatic driver installation (Express) and click on Start installation.
►Follow the instructions on the screen.
►Restart your notebook when the driver installation is completed.
Restoring the system under Windows 10
If necessary, you can reset your system to the original state of the hard disk.
►Select Settings from the Start menu.
►Select Update & security.
►Select Recovery.
►Select according to your requirements from the options given.
The notebook’s date or time is incorrect
Time notcorrect
Time notcorrect
Incorrectdate/time
Dateisincorrect
Cause Troubleshooting
Time and date are incorrect. ►With the BIOS-Setup-Utility, you can set the
date and time in the main menu.
If the time and date are still set incorrectly after
switching on the notebook.
►Please contact your sales outlet or our
Hotline/Service Desk.
60 Fujitsu
Troubleshooting and tips
The notebook’s LCD screen remains blank
LCDscreenLCDscreenistoodark
Cause Troubleshooting
Monitor is switched off. ►Press a key or touch the touchpad.
External monitor or television set connected. ►Press the key combination to switch the
screen output, see "Key combinations",
Page 24.
The LCD screen is difficult to read
LCDscreenLCDscreen
Cause Troubleshooting
Reflected glare ►Turn the notebook or alter the tilt of the LCD
screen.
►Increase the brightness of the screen.
The external monitor remains blank
Monitor
Cause Troubleshooting
Monitor is switched off. ►Switch the external monitor on.
Power saving has been activated (monitor is
blank).
►Press any key to continue.
Brightness is set to dark. ►Adjust the brightness of the monitor.
Screen output is set to the notebook’s LCD
screen
►Press the key combination to switch the
screen output, see "Key combinations",
Page 24.
The external monitor’s power cable or data
cable is not connected properly.
►Switch off the external monitor and the
notebook.
►Check whether the power cable is plugged
properly into the external monitor and into
the power socket.
►Check whether the data cable is properly
connected to the notebook and the external
monitor (if it is plugged in with a connector).
►Switch on the external monitor and the
notebook.
Fujitsu 61
Troubleshooting and tips
The external monitor is blank or the image is unstable
ScreenMonitor
Cause Troubleshooting
The wrong external monitor has been selected
or the wrong screen resolution has been set for
the application program.
►Terminate the application program in
Windows by pressing Alt +F4 .Ifthe
fault persists after closing the program, use
the key combination for switching the screen
output (see "Key combinations", Page 24)to
switch over to the notebook’s LCD screen.
Change the following setting:
►Set the screen resolution: Set the screen
resolution as described in the documentation
foryouroperatingsystem.
►Select monitor: Select monitor 1 or 2 as
described in the documentation for your
operating system.
The notebook cannot be started
Notebook
Cause Troubleshooting
The battery is not installed correctly. ►Check whether the battery is installed
correctly in its compartment.
►Switch the notebook on.
The battery is dead. ►Charge the battery.
or
►Insert a charged battery.
or
►Connect the mains adapter to the
notebook.
The power adapter is not connected correctly. ►Check whether the mains adapter is
connected correctly to the notebook.
►Switch the notebook on.
62 Fujitsu
Troubleshooting and tips
The notebook stops working
NotebookEnergysavingmode
Cause Troubleshooting
Notebook is in energy saving mode. ►Leave energy saving mode.
An application programme has caused the
malfunction.
►Close the application program or restart
the notebook (by restarting the operating
system or switching the device off and back
on again).
The battery is dead. ►Charge the battery.
or
►Insert a charged battery.
or
►Connect the mains adapter to the
notebook.
The printer does not print
Printerdoesnot print
Cause Troubleshooting
The printer is not switched on. ►Make sure that the printer is switched
on and ready for operation (refer to the
documentation supplied with the printer).
The printer is not connected correctly. ►Check that the data cable connecting
the notebook to the printer is properly
connected.
The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.
►Check that the data cable connecting
the notebook to the printer is properly
connected.
►Check whether the correct printer driver is
loaded (refer to the printer documentation).
The wireless connection to a network does not work
Thewirelessconnection to an etwork does not work
Cause Troubleshooting
The wireless component is disabled. ►Switch the wireless component on (see
"Switching the wireless components on and
off", Page 37).
The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.
►Check whether the wireless connection is
switched on via the software.
►Further information on using the wireless
component can be found in the help files.
Fujitsu 63
Troubleshooting and tips
Error messages on the screen
Errormessages on thes creenErrormessage:
This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.
Error message/cause Resolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the notebook is flat.
►Contact your sales outlet or our customer
service centre.
System CMOS checksum bad - default configuration
used
The system configuration information is
incorrect.
►Switch the notebook off.
►Switch the notebook on.
►Press the function key F2 to access the
BIOS Setup.
►In the BIOS Setup, select the Exit menu.
►Select the entry Load Setup Defaults.
►Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error has
resulted at the address xxxx.
►Check whether the additional memory
module has been inserted correctly.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
►Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard controller error ►Switch the notebook off using with the
ON/OFF button.
►Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error If you are using an external keyboard:
►Check the connection and reboot the
notebook.
nn Stuck key ►Make sure that no key is pressed.
Operating system not found ►Check in the BIOS Setup whether your hard
disk has been set correctly.
►Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
►Press the F1 function key to start the
operating system.
►Press the function key F2 to access the
BIOS Setup.
64 Fujitsu
Troubleshooting and tips
Error message/cause Resolution
Previous boot incomplete - Default configuration
used Due to an error during the previous system
boot, default values were used for certain
settings. Check the settings in the BIOS Setup.
►Press the F1 function key when prompted
to do so.
Real time clock error ►Contact your sales outlet or our customer
service centre.
nnnnK Shadow RAM failed at offset: xxxx Failing
Bits: zzzz ►Contact your sales outlet or our customer
service centre.
System battery is dead - Replace and run SETUP ►Contact your sales outlet or our customer
service centre.
System cache error - Cache disabled ►Contact your sales outlet or our customer
service centre.
System timer error ►Contact your sales outlet or our customer
service centre.
Fujitsu 65
Technical data
Technical data
Technicaldata
LIFEBOOK
Technicaldata
Ambient conditions
Temperature:
Operation 5 °C .... 35 °C / 41 °F .... 95 °F
Transportation -10°Cto60°C/5°Fto140°F
Relative humidity 20% .... 80% (no condensation)
Operating height up to 2000 m
Dimensions
Width x Depth x Height 378 mm x 256 mm x 30.9 mm /
14.88 inches x 10.08 inches x 1.22 inches
Weight (including 6-cell rechargeable battery) approx. 2.5 kg / 5.29 lbs
Rechargeable battery
You can find information on the batteries used in your device on the
Internet at "http://www.fujitsu.com/fts/support/".
6-cell rechargeable battery
Rated voltage 10.8 V
Rated capacity 4500 mAh (49 Wh)
Type Lithium Ion (rechargeable)
Interchangeability Possible by user, see chapter "Removing and
installing the battery", Page 31
Battery Button Cell CR2032
Type Lithium Metal (non-rechargeable)
Interchangeability By authorised service provider
66 Fujitsu
Technical data
Mains adapter, 65 W
Technicaldata
Primary
Rated voltage 100 V to 240 V (automatic)
Rated frequency 50 Hz to 60 Hz (automatic)
Secondary
Rated voltage 19 V
Max. rated current 3.42 A
An additional mains adapter or power cable can be ordered at any time.
Fujitsu 67
Manufacturer’s notes
Manufacturer’s notes
Disposal and recycling
Notes
If the battery is not replaceable by the user, have it replaced and disposed
of by an authorized service provider.
Information about this subject can be found on your notebook or on our website:
"https://www.fujitsu.com/emeia/about/local/csr/recycling/"
Other certification markings
Certificationmarkings
Any other certification markings are listed in the "Manual Appendix -
Additional Certifications" supplement.
If such markings are available, you can find the supplement on the Internet at
"http://support.ts.fujitsu.com/Manuals/" with the Operating Manual for your device.
68 Fujitsu
Index
Index
A
Alt + Tab 25
Anti-theft protection 39
Audio ports 46
B
Back tab 25
Backspace 23
Battery
battery life 30
caring for and maintaining 30
charge level 30, 35
charging 30
self-discharge 30
storage 30
Battery indicator 20
Battery status indicator
see Battery indicator 20
Battery status meter 30
Battery symbol
see Battery indicator 20
BIOS Setup Utility
calling 56
exiting 58
operating 57
protecting with password 40
settings 56
Bluetooth
Switching the module off 37
Switching the module on 37
Bluetooth, safety notes 13
Board 47
Buttons 22
C
Camera 29
switch off 25
Caps Lock 23
indicator 20
CD/DVD indicator 33
CD/DVD:
manual emergency removal 34
Certification markings 68
Charging capacity, battery 30
Cleaning 15
Components
installing / removing 47
Configuration, BIOS Setup Utility 56
Connecting audio devices 46
Connecting headphones 46
Ctrl+Alt+Del 25
Cursor control 23
Cursor keys 23
D
Date is incorrect 60
Device
setting up 17
Drive
indicator 20
E
Emergency removal of data carrier 34
Energy
energy saving 13
Energy saving 13
Energy saving functions 25
Energy saving mode
leaving 63
Enter 23
Enter key 23
Error message:
on the screen 64
Error messages on the screen 64
ESD 47
Ethernet LAN 38
F
Fault
correction 59
First-time setup 16
Fn key 23
Fn+F10 25
Fn+F11 25
Fn+F12 25
Fn+F3 24
Fn+F4 24
Fn+F5 24
Fn+F6 25
Fn+F7 25
Fn+F8 25
Fn+F9 25
G
Getting started 16
Fujitsu 69
Index
H
Handling
data carriers 32
Hard disk:
restoring the contents 60
Hardware configuration 56
HDMI port 44
I
Important notes 12
Incorrect date/time 60
Indicator
Caps Lock 20
drive 20
Num Lock 20
Inserting
a data carrier 33
K
Key combinations 24
Keyboard 22
cleaning 15
L
LCD screen
cleaning 15
decrease brightness 25
difficult to read 61
notes 28
reflected glare 61
remains blank 61
LCD screen is too dark 61
Life, battery 30
Line feed 23
Loudspeakers 37
switch off 24
switch on 24
M
Main memory
see Adding memory 49
Mains adapter
connecting 17
setting up 17
Manual removal of data carrier 34
Mechanical backup 39
Memory card
handling 36
inserting 36
removing 36
Memory expansion
installing 51
removing 50
Memory module
important notes 49
installing 51
removing 50
Microphone 37
Mobile operation 14
Monitor
connecting 43
drifting display 62
remains blank 61
Monitor port
see VGA connection socket 43
N
Notebook
before you travel 14
cannot be started 62
cleaning 15
stops working 63
switching off 21
transporting 14
using 19
Notebook, operation 19
Notes 12
boards 47
cleaning 15
disposal / recycling 68
energy saving 13
LCD screen 28
Safety 12
transport 14
Num Lock
indicator 20, 24
Numeric keypad 22
see Separate numeric keypad 24
O
Operating system
activating system protection 41
cancel system protection 41
protecting with password 41
Operating system, restoring 60
Optical drive 32
P
Packaging 16
Password
changing 41
entering 40
removing 41
70 Fujitsu
Index
Password protection 40
Power
power consumption 35
power-management features 35
Power indicator 20
Preparing for operation 17
Printer does not print 63
R
Rechargeable battery 30
see Battery 30
Removing
a data carrier 33
Removing memory
see Adding memory 49
Return 23
S
Safety notes 12
Screen
no screen display 62
Screen brightness
decrease 25
increase 25
Screen port
see VGA connection socket 43
Security functions 39
Security Lock 39
Selecting a location 17
Self-discharge, battery 30
Separate numeric keypad 24
Servicing 47
Setup
see BIOS Setup Utility 56
Shift 23
Shift + Tab 25
Shift key 23
Slot
Memory cards 36
Standby indicator 20
Status indicators 19
Supervisor password
changing 41
entering 40
removing 41
Switching on
the notebook 21
Switchingonforthefirst time 18
System configuration 56
System expansion 49
see Adding memory 49
System settings, BIOS Setup Utility 56
T
Tab key 23
Technical data 66
Mains adapter 67
notebook 66
The wireless connection to a network
does not work 63
Time not correct 60
Tips 59
Toggle output screen 25
Touchpad 24, 26
buttons 26
cleaning 15
dragging items 27
executing commands 27
moving the pointer 26
selectinganitem 27
switch off 24
Touchpad buttons 24
Transport
Transport damage 16
Transportation 14
Travel, notebook 14
Troubleshooting 59
U
USB charging function 45
USB ports 44
User password
changing 41
entering 40
removing 41
Using the Kensington Lock Cable 39
V
VGA connection socket 43
Volume
decrease 25
increase 25
Volume control 37
W
Windows key 23
Wireless component:
safety notes 13
Wireless components
switch off 24
switch on 24
Wireless LAN
Switching the module off 37
Switchingthemoduleon 37
Fujitsu 71