Table of Contents
Hoover HWD69AMBC/1-80 User Manual
Displayed below is the user manual for HWD69AMBC/1-80 by Hoover which is a product in the Washing Machines category. This manual has pages.
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EN
2
Thank you for choosing this product.
We are proud to offer the ideal product for
you and the best complete range of home
appliances for your daily routine.
Carefully read this manual for correct and
safe appliance use and for helpful tips on
efficient maintenance.
Only use the washing
machine after
carefully reading these instructions. We
recommend you always keep this manual on
hand and in good condition for any future
owners.
Each product is identified by a unique 16-
character code, also called the “serial
number”, printed on the sticker. This can be
found inside the door opening. This code is
a unique code for your product that you will
need to
register the product warranty, or if
you need to contact the Customer Service
Centre.
This appliance is marked according to
the European directive 2012/19/EU
on Waste Electrical and Electronic
Equipment (WEEE).
WEEE contains both polluting substances (which
can cause negative consequences for the
environment) and basic components (which can
be re
-
used). It is important to have WEEE
subjected to specific treatments, in order to
remove and dispose properly all pollutants, and
recover and recycle all materials. Individuals can
play an important role in ensuring that WEEE
does not become an environmental issue; it is
essential to follow some basic rules:
WEEE should not be treated as household
waste;
WEEE should be handed over to the relevant
collection points managed by the municipality or
by registered companies. In many countries, for
large WEEE, home collection could be present.
In many countries, when you buy a new
appliance, the old one may be returned to the
retailer who has to collect it free of charge on a
one
-to-
one basis, as long as the equipment is of
equivalent type and has the same functions as
the supplied equipment.
1.
GENERAL SAFETY RULES
2.
INSTALLATION
3.
DETERGENT DRAWER
4.
PRACTICAL HINTS
5.
CLEANING AND MAINTENANCE
6.
REMOTE CONTROL (WI-FI)
7.
QUICK USER GUIDE
8.
CONTROLS AND PROGRAMS
9.
TROUBLESHOOTING AND WARRANTY
Contents
Environmental conditions
FOR U.K. ONLY
On receipt of your appliance please
check it carefully for damage. Any
damage found must be reported
to the
delivery driver immediately.
Alternatively
damage found must be
reported to the retailer within 2 days of
receipt.
3
EN
1. GENERAL SAFETY
RULES
This appliance is intended to
be used in household and
similar applications such as:
- Staff kitchen areas in shops, offices
and other working environments;
- Farm houses;
- By clients in hotels, motels and
other residential type environments;
- Bed and breakfast type environments.
A different use of this appliance
from household environment
or from typical housekeeping
functions, as commercial use by
expert or trained users, is excluded
even in the above applications. If
the appliance is used in a manner
inconsistent with this it may reduce
the life of the appliance and may
void the manufacturer’s warranty.
Any damage to the appliance or
other damage or loss arising
through use that is not consistent
with domestic or household use
(even if located in a domestic or
household environment) shall not
be accepted by the manufacturer to
the fullest extent permitted by law.
This appliance can be used by
children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of experience
and knowledge if they have been
given supervision or instruction
concerning use of the appliance
in a safe way and understand the
hazards involved.
Children shall not play with the
appliance. Cleaning and user
maintenance shall not be made
by children without supervision.
Children should be supervised
to ensure that they do not play
with the appliance.
Children of less than 3 years
should be kept away unless
continuously supervised.
If the supply cord is damaged, it
must be replaced by a special
cord or assembly available from
the manufacturer or its service
agent.
Only use the hose-sets
supplied with the appliance for
the water supply connection
(do not reuse old hose-sets).
Water pressure must be between
0.05 MPa and 0.8 MPa.
Make sure carpets or rugs do
not obstruct the base or any of
the ventilation openings.
After installation, the appliance
must be positioned so that the
plug is accessible.
The maximum load capacity of
dry clothes depends on the
model used (see control panel).
To consult the product technical
specification please refer to the
manufacturer website.
4
The technical details (supply
voltage and power input) are
indicated on the product rating
plate
Make sure that the electrical
system is earthed, complies
with all applicable law and that
the (electricity) socket is
compatible with the plug of the
appliance. Otherwise, seek
qualified professional assistance.
The use of converters, multiple
sockets or extension cords is
strongly advised against
Before cleaning or maintaining
the washing machine, unplug
the appliance and turn off the
water tap.
Do not pull on the power cord
or appliance to unplug the
machine.
Make sure there is no water in
the drum before opening the
door.
Do not expose the washing
machine to rain, direct sunlight
or other weather elements.
Protect from possible freezing.
When moving, do not lift the
washing machine by the knobs
or detergent drawer; during
transport, never rest the door on
the trolley. We recommend two
people lift the washing machine.
In the event of fault and/or
malfunction, turn off the
washing machine, close the
water tap and do not tamper
with the appliance.
Immediately contact the
Customer Service Centre and
only use original spare parts.
Failure to observe these
instruction may jeopardise
appliance safety.
WARNING:
water may reach very high
temperatures during the
wash cycle.
Electrical connections and
safety instructions
5
EN
2. INSTALLATION
Remove the
2
or
4
transportation
screws
(A)
on the back and
remove the
2
or
4
flat washers,
rubber bungs and plastic spacer
tubes
(B)
as illustrated
in figure 1
.
If the washing machine is
built-in
,
unscrew the
3
or
4
transportation
screws
(A)
and remove the
3
or
4
flat washers, rubber bungs and
plastic spacer tubes
(B)
.
During the removal of the screws
occasionally spacer tubes fall
inside the product, these can be
remove by tilting the product forward
and recovering them from the floor or
inside the base of the machine.
Cover the open transportation screw
holes with the
2
or
4
plastic caps
included in the instruction bag.
Place the corrugated plastic sheet,
found on top of the appliance during
the unpacking process, into the base
of the appliance as shown in
figure 2
(according to the model, consider
version
A
,
B
or
C
).
In some models this operation
will not be necessary, because
the corrugated plastic
sheet
will be already placed on the
bottom of the appliance.
WARNING:
keep packaging materials
away from children.
6
Connect the water hose to the water
supply tap (fig. 3)
only using the hose
supplied with the appliance (do not
reuse old hose-sets).
SOME MODELS
may include one or
more of the following features:
HOT&COLD (fig. 4):
water mains connection settings with hot
and cold water for higher energy savings.
Connect the grey tube to the cold water
tap
and the red one to the hot water
tap. The machine ca
n be connected to
the cold water tap only: in this case, some
programs may start a few minutes later.
AQUASTOP (fig. 5):
a device located on the supply tube that
stops water flow if the tube deteriorates;
in this case, a red mark will appear in the
window “A
” and the tube must be
replaced. To unscrew the nut, press the
one-way lock device "B".
AQUAPROTECT –
SUPPLY TUBE WITH
GUARD (fig. 6):
Should water leak from the primary
internal tube "A"
, the transparent
containment sheath "B
" will contain water
to permit the washing cycle to complete.
At the end of the cycle, contact the
Customer Service Centre to replace the
supply tube.
Hydraulic connections
7
EN
The washing machine should be installed in
its final position such that the water fill hose
is not kinked or trapped. The corrugated
drain hose should be inserted into suitable
drain pipe of between 50 cm and 85 cm
heig
ht above the floor using the curved drain
hose support. If an under sink connection is
used the drain hose must be routed above
the sink overfill opening to prevent back
siphoning. Care must be taken to avoid
kinking or trapping the drain hose
(fig. 7)
.
Level the appliance using the feet as
illustrated in figure 8:
a.
turn the nut clockwise to release the
screw;
b.
rotate the foot to raise or lower it until it
touches to the floor;
c.
lock the foot, screwing in the nut, until it
tightens against to the bottom of the
washing machine.
Plug in the appliance.
*
ACCESSORY SOLD SEPARATELY
WARNING:
contact the Customer Service Centre
should the power cord need
replacement.
Installation faults are not covered
by
the manufacturers warranty.
Setting
8
3. DETERGENT DRAWER
The detergent draw is split into 3
compartments as illustrated in figure 9:
compartment "1": for prewash detergent;
compartment “ ”: for special additives,
softeners, starch fragrances, etc.;
compartment "2": for washing
detergent.
A liquid detergent cup is also included IN
SOME MODELS (fig. 10). To use it, place it
in compartment "2". This way, liquid
detergent will only enter the drum at the
right time. The cup can also be used for
bleach when the “Rinse” program is
selected.
SOME MODELS are provided with the
automatic dosage, this carries out a
precise measurement of detergent and
softener.
In this case, refer to the
specific section in the CONTROLS
AND PROGRAMS chapter for details.
WARNING:
some detergents are not designed for
use in the dispenser drawer but are
supplied with their o
wn dispenser that
is placed in the drum directly.
WARNING:
only use liquid products; the washing
machine is set to automatically dose
additives at each cycle during the last
rinse.
9
EN
4. PRACTICAL HINTS
When sorting laundry, make sure:
- have eliminated metallic objects such as
hair clips, pins, coins, from laundry;
- to have buttoned pillow cases, closed zips,
tied loose belts and long robe ribbons;
- to have removed rollers, hooks or clips
from curtains;
- to have carefully read clothing washing
labels;
- to have removed any persistent stains
using specific detergents.
When washing rugs, bedcovers or other
heavy clothing, we recommend you avoid
the spinning cycle.
To wash wool, make sure the item can be
machine washed. Check the fabric label.
Leave the appliance’s door slightly open
between washes, to prevent possible bad
smells developing inside the machine.
Tips on how to save money and not
damage the environment when using your
appliance.
Load the machine to the highest capacity
shown in the programme table for each
programme - this will allow you to SAVE
energy and water.
Noise and residual laundry moisture are
affected by spin speed: a faster spin is
associated with greater noise and lower
residual moisture in the laundry.
The most efficient programmes in terms
of combined use of water and energy are
usually the longer-lasting ones with lower
temperature.
Maximise the load size
Achieve the best use of energy, water,
detergent and time by using the
recommended maximum load size.
Save up to 50% energy by washing a full
load instead of 2 half loads.
Do you need to pre-wash?
For heavily soiled laundry only!
SAVE detergent, time, water and
between 5 to 15% energy consumption
by NOT selecting Prewash for slight to
normally soiled laundry.
Is a hot wash required?
Pretreat stains with stain remover or soak
dried in stains in water before washing to
reduce the necessity of a hot wash
programme. Save energy by using a low
temperature wash programme.
Before using a drying programme
(WASHER-DRYERS)
SAVE energy and time by selecting a
high spin speed to reduce the water
content in laundry before using a drying
programme.
Below is a short guide with tips and advice
on the use of detergent.
Only use detergents suitable for machine
washing.
Select your detergent according to the
type of fabric (cotton, delicates,
synthetics, wool, silk, etc.), the colour, the
type and level of soiling and the
programmed washing temperature.
To use the right amount of detergent,
softener or any other additives, carefully
follow the manufacturer’s instructions
every time: correctly using the
appliance with the right dose allows
you to avoid waste and to reduce the
environmental impact.
Dosing the detergent
Useful advice for saving
Load tips
10
Too much detergent leads to excessive
foam, which prevents the cycle being
carried out correctly. It could also affect
the quality of the washing and rinsing.
The use of ecological detergents without
phosphates may cause the following
effects:
- cloudier rinse drain water: This effect is
tied to the suspended zeolites which do
not have negative effects on rinse
efficiency.
- white powder (zeolites) on laundry at
the end of the wash: this is normal, the
powder is not absorbed by fabric and does
not change its colour.
To remove the zeolites, select a rinse
programme. In the future consider using
slightly less detergent.
- foam in the water at last rinse: this does
not necessary indicate poor rinsing.
Consider using less detergent in future
washes.
- abundant foam: This is often due to the
anionic surfactants found in the detergents
which are hard to eliminate from laundry.
In this case, do not re-rinse to eliminate
these effects: it will not help at all.
We suggest conducting a maintenance
wash using a proprietary cleaner.
If the problem persists or if you suspect a
malfunction, immediately contact an
Authorised Customer Service Centre.
For washing wool or silk, only use
detergents specifically formulated for
these fabrics.
For washing at temperatures below
40°C we recommen
d the use of liquid
detergents or detergents specifically
labeled as suitable for low temperature
washing.
For washes between 40°C and 60°C
the type of detergent used needs to be
appropriate for the type of fabric and
level of soiling. Normal powders are
suitable for “white” or colour fast fabrics
with high soiling, while liquid detergents
or “colour protecting” powders are
suitable for coloured fabrics with light
levels of soiling.
When washing heavily soiled whites,
we recommend using cotton programs
of
60°C
or above and a normal washing
powder (heavy duty) that contains
bleaching agents that at medium/high
temperatures provide excellent results.
11
EN
5. CLEANING AND
MAINTENANCE
Looking after your appliance correctly can
extend its lifespan.
Disconnect the machine from the power
supply.
Clean the appliance’s external cabinet,
using a damp cloth and AVOIDING
ABRASIVES, ALCOHOL AND/OR
DILUENTS.
It is advisable to regularly clean the
detergent drawer to avoid the
accumulation of detergent and additive
residues.
Remove the drawer gently but firmly.
Clean the drawer under running water
and put it back into its compartment.
FOR MODELS WITH AUTOMATIC LIQUID
DETERGENT AND SOFTENER DOSING
SYSTEM:
Pull out the drawer completely by
pressing the release button, paying
attention to the leakage of detergent
residues.
Fill the drawer with hot water.
Shake the drawer in order to let the water
flow in all the compartments.
Empty the drawer from excess water and
reinsert it completely.
WARNING:
DO NOT use acid products (for example
vinegar) or aggressive detergents to
clean the drawer, in order to avoid
damaging the seals and/or internal
parts of the appliance.
Before proceeding with cleaning, all
the compartments must be empty.
Drawer cleaning
Cleaning the appliance’s exterior
12
The appliance has a special filter that
traps larger residues that could block the
draining system, such as buttons or coins
(depending on the model, consider
version A or B).
We recommend checking and cleaning
the filter 5 or 6 times a year.
Disconnect the machine from the power
supply.
Ensure all the water has been emptied
from the drum.
Before unscrewing the filter, we
recommend you place an absorbent cloth
under it to keep the floor dry. A small
amount of water will come out of the filter
as you remove it - this is normal.
Turn the filter counter-clockwise to the
limit stop.
Remove and clean the filter; when
finished, replace it turning it clockwise.
The filter handle will be locked when it is
not possible to turn any further and the
handle is horizontal. Smearing a small
amount of liquid soap on the filter seal will
help refitting.
Repeat the previous steps in reverse
order to reassemble all parts.
If the appliance is kept in a non-heated
room for long periods of time, all water
residues must be completely removed
from the pipes.
Disconnect the machine from the power
supply socket.
Detach the tube from the drainage system
and clip on the rear of the machine and
lower it, fully draining water into a bowl.
Secure the drain tube with the drainage
system and clip on the rear of the
machine when finished.
Keep the door glass and gasket clean.
FOR MODELS WITH AUTOMATIC
LIQUID DETERGENT AND SOFTENER
DOSING SYSTEM:
should you need to tilt or move the
machine, remove the detergent drawer
before proceeding, keeping it
horizontal so as to avoid any leakage.
Suggestions for moves or
prolonged disuse
Cleaning the pump filter
13
EN
6. REMOTE CONTROL (WI-FI)
This appliance is equipped with Wi-Fi
technology that allows you to control it
remotely via App.
MACHINE ENROLLMENT (ON APP)
Download the App
on your device by
framing the following QR code:
or by the link:
go.haier-europe.com/download-app
Open the App, create the user profile
(or log-
in if it is already created previously)
and enroll the appliance following the
instructions on the device display.
TO ENABLE REMOTE CONTROL
Check that the router is switc
hed on and
connected to the Internet.
Load the laundry, close the door, add the
detergent if it’s necessary.
Turn the programme selector
to the
REMOTE CONTROL
(Wi-Fi) position
:
the door will lock and the controls on the
control panel will be disabled.
Start the cycle using the app. When the
cycle has been completed, turn off the
machine by
turning the programme
selector to the OFF
position to unlock the
door.
TO DISABLE REMOTE CONTROL
To exit REMOTE CONTROL
mode while
a cycle is underway, turn the programme
selector to any position other than
REMOTE CONTROL (Wi-Fi)
. The control
panel on
the appliance will be operative
once again, and if the cycle is paused,
you will be able to open the door once the
DOOR LOCKED
indicator light switches
off.
With the door closed, turn the knob to the
REMOTE CONTROL (Wi-Fi)
position to
control the appliance using the app once
again. If there is a cycle underway, it will
continue.
For safety reasons, in some wash
cycle phases, the door can be
opened only if the level of the
water
is below its lower edge and if the
temperature is less than 45°C. If
these conditions are met, wait for the
DOOR LOCKED light to switch off
before opening the door.
Get all the details of the Wi-Fi
functions by browsing the App in
DEMO mode.
The App is available for devices
running b
oth Android and iOS, both
for tablets and for smartphones.
14
7. QUICK USER GUIDE
This appliance automatically adjusts the
level of the water to the type and quantity of
washing. This system gives a reduction in
energy consumption and a saving in
washing times.
Turn on the appliance and select the
required program.
Adjust the washing settings if necessary
and select the required options.
Press the programme start button.
The end of the programme will be
indicated by a message on the display
(on some models, all the indicator lights
on the stage will light up).
Turn off the appliance.
For any type of wash, see the program
table and follow the operating sequence
as indicated.
Water pressure:
min 0.05 Mpa / max 0.8 Mpa
(0.05 MPa dispenses approximately 1 litre
of water in 10 seconds)
Spin r.p.m.: See rating plate.
Power input / Power current fuse amp /
Supply voltage: See rating plate.
8. CONTROLS AND
PROGRAMS
A
START/PAUSE button
B
TEMPERATURE SELECTION
button
C
SPIN SPEED button
D
DELAY START button
E
RAPID / STAIN LEVEL button
F
OPTIONS button
G
CARE DOSE button
H
SPECIAL PROGRAMMES button
B+C
CHILD LOCK
Technical data
DRYING (WASHER-DRYERS only)
If you would like the drying cycle to
begin automatically after washing,
select the washing programme
required and select the drying cycle.
Or you can finish the wash and then
select the drying programme.
Program selection
15
EN
When the programme selector is turned
the display lights up to show the settings
for the programme selected.
Switch off the washing machine by
turning the selector to OFF.
- Language setting
After connecting the machine to the
network and turning it on, press the "B" or
"C"
button to display the available languages.
Select the desired language pressing the
START/PAUSE button.
- Change the language
If you want to change the setting language
you will have to press simultaneously "D"
and "F" buttons for about 5 seconds.
ENGLISH will appear on the display, and
you will be able to choose a new language.
- Water Hardness setting
This washing machine, thanks to the CARE
DOSE system, is able to dose your
detergent automatically. The optimum
quantity of detergent depending on the
water hardness, on the load quantity and on
the chosen cycle (cotton, delicates,etc...)
Water Hardness level:
L1 = LOW (0-12 °fH o 0-7 °dH)
L2 = MEDIUM (13-30 °fH o 8-17 °dH)
L3 = HIGH (≥ 30 °fH o ≥ 17 °dH)
To confirm the standard water hardness
level set by the factory, press START/
PAUSE button.
If you want to change the standard water
hardness setting (and consequently the
amount of detergent dispensed), press
CARE DOSE button.
Once chosen the water hardness level,
confirm by pressing the START/PAUSE
button.
- Change the water hardness setting
If you want to change the water hardness
setting (and consequently the amount of
detergent dispensed), hold down the
CARE DOSE button for a few seconds.
The wording WATER HARDNESS will
appear on the display and you can
choose the desired level by pressing the
CARE DOSE button again. The higher
the water hardness, the more
detergent will be dispensed.
Confirm by pressing the START/PAUSE
button.
To start the selected cycle with the preset
parameters, press START/PAUSE. When
the programme is running, the display will
show the time to elapse.
Close the door BEFORE selecting the
button START/PAUSE.
START/PAUSE button
Check the water hardness LEVEL of
your city at your water supply
company before using the CARE
DOSE function.
The default setting for the water
hardness is set in the factory at level 2
(L2) as this satisfies the requirements
of the majority of users.
First starting
PROGRAMME selector with OFF
position
WARNING:
don’t touch the buttons while inserting
the plug because the machines
calibrates the systems during the first
seconds: touching the buttons, the
machine couldn’t work property. In
this case, remove the plug and repeat
the operation.
16
Moreover, If you want to modify the
chosen programme, press the desired
options buttons, modify the default
parameters and then press START/
PAUSE button to start the cycle.
After switching on the appliance, wait a
few seconds for the programme to start
running.
PROGRAMME DURATION
When a programme is selected the
display automatically shows the cycle
duration, which can vary, depending on
the options selected.
Once the programme has started you will
be kept informed constantly of the time
remaining to the end of the wash.
The appliance calculates the time to the
end of the selected programme based
upon a standard loading, during the cycle,
the appliance corrects the time to that
applicable to the size and composition of
the load.
PROGRAMME END
When the display shows that the
programme is finished and the DOOR
LOCKED indicator light has gone out, the
door can be opened.
At the end of the cycle, switch off the
appliance by turning the selector to OFF.
PAUSING THE MACHINE
Keep the START/PAUSE button pressed
for about 2 seconds (some light indicators
and the residual time display will flash,
showing that the machine is paused).
Press the START/PAUSE button again to
re-start the programme from the point it
had been paused at.
CANCELLING THE SET PROGRAMME
To cancel the programme, set the
selector to the OFF position.
Wait until the DOOR LOCKED light has
gone out before opening the door.
This button allows you to change the
temperature of the wash cycles.
It is not possible to raise the temperature
over the maximum allowed for the
programme, in order to protect the
fabrics.
If you want carry out a cold wash all the
indicators must be off.
By pressing this button, it is possible to
reduce the maximum speed, and if you
wish, the spin cycle can be cancelled.
If the label does not indicate specific
information, it is possible to use the
maximum spin expected in the program.
SPIN SPEED button
TEMPERATURE SELECTION
button
For safety reasons, in some wash
cycle phases, the door can be opened
only if the level of the water is below
its lower edge and if the temperature
is less than 45°C. If these conditions
are met, wait for the DOOR LOCKED
light to switch off before opening the
door.
The programme selector must be
returned to the OFF position at the end
of each cycle or when starting a
subsequent wash cycle prior to the next
programme being selected and started.
Only the options compatible with the
set programme can be selected.
17
EN
To reactivate the spin cycle press the
button until you reach the spin speed you
would like to set.
It is possible to modify the spin speed
without pausing the machine.
This button allows you to pre-programme
the wash cycle to delay the start of the
cycle for up to 24 hours.
To delay the start use the following
procedure:
- Select the required programme.
- Press the button once to activate the
delay start and then press it again (or
hold it) to set the desired delay. The
delay increases each time the button is
pressed up to 24 hours, at which point
pressing the button again will reset the
delay start to zero.
- Confirm by pressing the START/PAUSE
button. The delay countdown will begin
and when it has finished the programme
will start automatically.
It is possible to cancel the delay start by
turning the programme selector to OFF.
If there is a break in the power supply
whilst the machine is operating, when
the power is restored, the machine will
restart from the beginning of the phase it
was in when the power was lost.
This button allows you to choose between
two different options, depending on the
selected programme.
- RAPID
The button becomes active when
you select the RAPID CARE (14'/30'/44')
programme on the knob and allows you to
select one of three durations indicated.
- STAIN LEVEL
Once the programme has been selected
the wash time set for that programme will
be automatically shown.
This option allows you to choose between
3 levels of wash intensity modifying the
length of the programme, depending
on how much the fabrics are soiled (can
only be used on some programmes as
shown in the table of programmes).
This button allows you to choose between
three different options:
- PREWASH
This option allows you to make a prewash
and it is particularly useful for heavily
soiled loads (can be used only on
some programmes as shown in the
table of programmes).
OPTIONS button
RAPID / STAIN LEVEL button
The option buttons should be selected
before pressing the START/PAUSE
button.
DELAY START button
The machine is fitted with a special
electronic devi
ce, which prevents the
spin cycle should the load be
unbalanced. This reduces the noise
and vibration in the machine and so
prolongs the life of your machine.
An over dosing of detergent can
cause excessive foaming. If the
appliance detects
the presence of
excessive foam, it may exclude the
spinning phase or extend the duration
of the program and increase water
consumption.
To prevent damage to the fabrics, it is
not possible to increase the speed
over the maximum allowed for the
programme.
18
- EXTRA RINSE
This option allows you to add one rinse at
the end of the washing cycle and is useful
for people with delicate and sensitive
skin, for which a small amount of
detergent residue can cause irritations or
allergies.
It is advisable to also use this function for
the children clothes and for the washing
of heavily soiled items, which requires a
lot of detergent to be used, or for the
washing of toweling items whose fibres
mostly have the tendency to hold the
detergent.
- STEAM
By this option you can add a specific
steam treatment to some washing cycles
(see programme table).
The steam function relaxes the folds and
makes ironing times shorter.
Fibres are regenerated and refreshed,
removing all smells from the items.
A dedicated steam treatment was devised
for each programme, to guarantee
washing top efficiency depending on item
fabrics and colours.
SOME MODELS are provided with the
automatic dosage, that carries out a precise
dosage of detergent and softener, up to 20
washing cycles*, providing a perfect
cleaning of your garments. This way water
and energy wastes are reduced, as the right
detergent and softener quantities are
perfectly to the milligram dosed, according
to the type of garment, to the weight of the
clothes and to the water hardness.
* Estimate based on a medium load and a low water
hardness level.
The drawer is divided into three
compartment, as indicated in the figure:
A = for LIQUID washing detergent
B = for softener
C = NO AUTOMATIC DOSING: for powder
detergent or liquid detergent with the
specific tray provided.
The default setting for the autodose
system is set in the factory to carry
out both the detergent and softener
autodose.
WARNING:
The automatic dosing system can only
be used with LIQUID softeners and
detergents. IT IS FORBIDDEN to use
powder detergents or other additives.
Before using concentrated sof
teners,
dilute them according to the manufacturer's
instructions on the package.
CARE DOSE BUTTON (AUTODOSE
SYSTEM)
If an option is selected that is not
compatible with the selected
programme then the option indicator
light first flashes and then goes off.
If the detergent Autodose system is
off, to make a prewash, you need to
pour the powder detergent directly
into the drum. In this case, it is
suggested to use only the 20% of the
quantity reported on
the detergent
package.
19
EN
Pressing the CARE DOSE button you will
be able to set the autodose function,
according to your needs.
If you want to change the factory settings,
press CARE DOSE button. Afterward,
you can choose the desired setting:
- Pressing once the CARE DOSE button,
the ONLY softener autodose will be
deselected.
- Pressing twice the CARE DOSE button,
both the detergent and softener autodose
will be deselected.
- Pressing three times the CARE DOSE
button, the ONLY detergent autodose
will be deselected.
- Pressing four times the CARE DOSE
button to go back to the factory settings
(both the detergent and softener
autodose are ON).
This button allows you to choose between
three different options (available for some
programmes only):
- ACTIVE WASH
This option (which can be set in several
programs) optimizes the water and
energy consumption of the selected
program, maintaining the washing
performance unchanged.
ACTIVE WASH is designed for reduced
loads and lightly soiled garments, aiming
to limit the unnecessary waste.
- NIGHT & DAY
This option reduces the intermediate spin
speed to 400 rpm, where applicable,
increase the water level during rinsing
and keep the laundry immersed in water
after the final rinse, in order to spread the
fiber perfectly.
During the drum water retention phase,
the machine is in pause mode.
Press START to end the cycle with the
spin (which can be reduced or removed
with the specific button) and drain phase.
Thanks to electronic control, the water in
the intermediate phases is emptied
silently, making this option very useful for
washing at night.
- DRUM CLEAN
Developed to clean the washing machine
drum.
Use only powder detergent.
Do not start the programme with laundry
in the washing machine.
It is suggested that this is carried out after
every 50 washing cycles.
The option can only be selected for the
DRAIN & SPIN programme.
These options must be selected
before pressing the START/PAUSE
button.
If an option is selected that is not
compatible with the selected
programme then the option indicator
light first flashes and then goes off.
SPECIAL PROGRAMMES button
WARNING:
It is necessary to clean the drawer
every time it is filled or the type of
detergent and softener is changed.
The drawer MUST REMAIN CLOSED
during the entire wash cycle,
otherwise the dosing may not work
properly or water may leak.
20
Pressing simultaneously the buttons "B"
and "C" for about 3 seconds, the
machine allows you to lock the keys. In
this way, you can avoid making accidental
or
unwanted changes if a button on the
display is pressed accidently during a cycle.
The key lock can be simply cancelled by
pressing the two buttons simultaneously
again or turning off the appliance.
The display’s indicator system allows you to
be constantly informed about the status of
the machine.
1) DOOR LOCKED INDICATOR LIGHT
The indicator light is illuminated when the
door is fully closed.
When START/PAUSE is pressed on the
machine with the door closed, the
indicator will flash momentarily and then
illuminate.
A special safety device prevents the door
from being opened immediately after the
end of the cycle. Wait for 2 minutes after
the wash cycle has finished and the
DOOR LOCKED light has gone out before
opening the door. At the end of the cycle
turn the programme selector to
OFF
.
2) KEY LOCK INDICATOR LIGHT
The indicator light show that the keys are
locked.
3) Kg Mode PLUS INDICATOR LIGHT
(function active only on Cotton and
Synthetics programmes)
During the first minutes of the cycle, the
"Kg Mode PLUS" indicator will remain on
while the intelligent sensor will weigh the
laundry and adjust the cycle time, water
and electricity consumption accordingly.
Through every wash phase "Kg Mode
PLUS" allows to monitor information on
the wash load in the drum and in the first
minutes of the wash it:
- adjusts the amount of water required;
- determines the length of the wash cycle;
- controls rinsing according to the type of
fabric selected to be washed it;
- adjusts the rhythm of drum rotation for
the type of fabric being washed;
- recognises the presence of too much
soap suds, and if necessary, adjust the
amount of rinse water.
- adjusts the spin speed according to the
load, thus avoiding any imbalance
4) Wi-Fi INDICATOR LIGHT
On models equipped with Wi-Fi, it
indicates the status of the connection. It
could be:
- FIXED ON: remote control enabled.
If the door is not properly closed,
the light will continue to flash
for
about 7 seconds, af
ter which the
start command
will be automatically
cancelled. In this case, close
the
door in the proper way and
press
the START/PAUSE button.
Close the door BEFORE selecting the
START/PAUSE button.
Digital Display
CHILD LOCK
21
EN
- SLOW FLASHING: remote control
disabled.
- QUICK FLASHING FOR 3 SECONDS,
THEN OFF: the machine cannot connect
to the home Wi-Fi network or has not yet
been enrolled on the App.
- SLOW BLINKING FOR 3 TIMES, THEN
OFF FOR 2 SECONDS: reset of the Wi-Fi
network (during enrollment on the App).
- ON FOR 1 SECOND, THEN OFF FOR 3
SECONDS: the door is open. Remote
control cannot be activated.
5) STAIN LEVEL INDICATOR LIGHT
The indicator light shows the selection of
the relevant option.
6) WASH TEMPERATURE INDICATOR
LIGHTS
This show the washing temperature of the
selected programme that can be changed
(where allowed) by the relevant button. If
you want carry out a cold wash all the
indicators must be off.
7) SPIN SPEED INDICATOR LIGHTS
This show the spin speed of the selected
programme, you can reduce or omit by the
relevant button.
8) OPTIONS INDICATOR LIGHTS
The indicator lights show the options that
can be selected by the relevant button.
9) AUTODOSE INDICATORS (CARE DOSE)
They indicate the activation of the detergent
and/or softener autodose. If the detergent
and/or softener have reached the minimum
level in the tank, the corresponding
lights will flash. It will however still be
possible to complete a number of
washing cycles.
10) SPECIAL PROGRAMMES INDICATOR
LIGHTS
The indicator lights show the options that
can be selected by the relevant button.
22
PROGRAMME
(MAX.)
*
1)
(see control panel)
(MAX.)
COTTONS 2)
4)
7 8 9 10 11 12 13 14 90°
ECO 40-60 2)
7 8 9 10 11 12 13 14 60°
WOOL & HAND
WASH
1 2 2 2 2 2,5 2,5 2,5
30°
20°C 2)
4)
7 8 9 10 11 12 13 14 20°
SYNTHETIC AND
COLOURED
2)
4)
3,5 4 4,5 5 5,5
6 6,5 7 60°
DRAIN & SPIN - - - - - - - - -
RINSE - - - - - - - - -
FITNESS CARE 2,5 2,5 2,5 2,5
3 3 3,5 3,5
30°
SOFT CARE
4)
2,5 2,5 2,5 2,5
3 3 3,5 3,5
40°
FRESH CARE
4)
2,5 2,5 2,5 2,5
3 3 3,5 3,5
40°
ALLERGY CARE 60° 2 2 2 2 3 3 3,5 3,5
60°
RAPID CARE 3)
14' 1 1,5 1,5 1,5
1,5
2 2 2 30°
30' 2,5 2,5 2,5 2,5
2,5
3 3 3 30°
44' 3,5 3,5 3,5 3,5
3,5
4 4 4 40°
ALL IN ONE 59' 7 8 9 10 11 12 13 14 40°
TOTAL CARE 4,5 5,5 6 6,5
7 8 8 9 30°
REMOTE CONTROL (Wi-Fi)
Position that you have to select when you want to enable remote control through the
App (via Wi-Fi).
Table of programmes
23
EN
Please read these notes:
*
Maximum load capacity of dry clothes,
according to the model used (see control
panel).
(Only for models with liquid
detergent compartment)
When only a limited number of
articles have stains which require
treatment with liquid bleaching
agents, preliminary removal of
stain can be carried out in the
washing machine.
Pour the bleach into the liquid
bleach
container, inserted into the
compartment
marked
"2"
in the
detergent drawer, and set the
special programme RINSE.
When this phase has terminated,
switch off the appliance, add
the rest of the fabrics and
proceed with a normal wash on
the most suitable programme.
Programmes with PREWASH
option available.
1)
When a programme is selected,
on the display is shown the
display shows the recommended
wash temperature that can be
reduced (where allowed) by the
relevant button.
2)
For the programmes shown you
can adjust the duration and
intens
ity of the wash using the
STAIN LEVEL button.
3)
Selecting the CARE programme
on
the knob, it will be possible to
select with the RAPID CARE
button, one of the three rapid
programmes available among 14',
30' and 44'.
4)
Steam function available.
INFORMATION FOR THE TEST
LABORATORIES
STANDARD PROGRAMMES
ACCORDING TO
(EU) No 1015/2010 e No 1061/2010
ECO 40-60 PROGRAMME
SETTING THE TEMPERATURE TO
40°C
ECO 40-60 PROGRAMME
SETTING THE TEMPERATURE TO
60°C
________________________________________
STANDARD PROGRAMME
ACCORDING TO
(EU) No 2019/2023
ECO 40-60 PROGRAMME
24
To clean different types of fabrics and
various levels of dirt, the washing machine
has specific programs to meet every need
of washing (see table of programmes).
REMOTE CONTROL (Wi
-Fi)
Position that you have to select when you
want to enable / disable remote control
through the App, via Wi
-
Fi. In this case, the
start of cycle will take place through the App
commands. More details in the REMOTE
CONTROL (Wi
-Fi) section.
COTTONS
This programme is suitable for washing
coloured cotton garments at 40°C or for
ensuring the highest degree of cleanliness for
cotton resistant laundry washing at 60°C or
90°C. The final spin is at maximum speed that
ensures excellent water removal.
ECO 40
-60
The
ECO 40-60
programme is able to clean
normally soiled cotton laundry declared to
be washable at 40°C or 60°C, together in
the same cycle. This programme is used
to assess the compliance with the EU
Ecodesign legislation (environmentally
friendly pr
oducts design).
WOOL & HAND WASH
This programme performs a wash cycle
dedicated to the wool fabrics that can be
washed in a washing machine, the articles
to be washed by hand or laundry items
made from silk or specified as "Wash as
Silk" on the fabric label.
20°C
This innovative programme, allows you to
wash different fabrics and colours together,
such as cottons, synthetics and mixed
fabrics at only 20°C and provides an
excellent cleaning performance. Consumption
on this program is about 40% of a
conventional 40°C cottons wash.
SYNTHETIC AND COLOURED
This programme allows you to wash
different fabrics and different colours all
together. The rotation movement of the
drum and the water levels are optimized,
both during the washing the rinsing phase.
The accurate spin action, ensures a
reduced formation of creases in the fabrics.
DRAIN & SPIN
The program completes the drain and a
maximum spin. It is possible to delete or
reduce the spin through the SPIN
SEL
ECTION button.
RINSE
This program performs 3 rinses with an
intermediate spin (which can be reduced or
excluded by using the appropriate button). It
is used for rinsing any type of fabric, for
example after a wash carried out by hand.
FITNESS CARE
The perfect combination of time and
performance. Created to eliminate dirt from
athletic garments and sportswear. A low
temperature wash recommended for small
loads of synthetic items.
If the detergent loaded in the automatic
dosing system is not specific for
WOOL, it is recommended, for
optimal performance and garment
protection, to disable the automatic
dosing and load a dose of specific
detergent directly into the tray.
WARNING:
IMPORTANT WASH PERFORMANCE
ADVICE.
New, coloured garments should be
washed separately for at least 5 or 6
washes.
Certain large dark items such as
jeans and towels should always be
washed separately.
Never mix NON COLOURFAST fabrics.
Choose programme in accordance
with the laundry instructions appearing
on labels, especially the maximum
recommended temperature.
Description of programmes
25
EN
SOFT CARE
Developed to take good care of delicate
items, this programme washes at a low
temperature in 59 minutes. An extended, in-
depth rinse nourishes fabric fibres.
FRESH CARE
This programme is designed to remove
everyday stains with a refreshing action to
guarantee outstanding laundry. Low temperature
wash recommended for small loads.
ALLERGY CARE 60°
This programme offers thorough cleaning of
all cotton items, sanitising and eliminating
bacteria. It is an efficient high temperature
washing cycle. Recommended for small loads.
RAPID CARE (14'
-30'-44')
Saving without compromising! This new
programme may be used to obtain excellent
results while saving water, energy, detergent
and time. This option washes at a medium
temperature suitable for any kind of fabric.
Recommended for small loads and lightly
soiled items.
ALL IN ONE 59'
This programme allows you to wash
different fabrics together such as cottons,
synthetics and mixed fabrics in only 59
minutes, using the full load of the washing
machine, at 40°C (or less) temperature.
This programme is particularly suited to
slightly dirty fabrics.
TOTAL CARE
This new programme may be used to wash
laundry of different colourfast colours and
fabrics together without altering their
original look and feel.
New
POWER CARE
technology uses a
perfect emulsion of water and detergent to
take the best possible care of your clothes,
with optimal washing performance at a
tem
perature of 30°C.
26
9. TROUBLESHOOTING AND WARRANTY
If you believe the washing machine is not working correctly, consult the quick guide
provided below which includes some practical tips on how to fix the most common
problems.
ERROR CODE FORMAT
Error shown Possible causes and practical solutions
E2 (with display)
2 flashes of the LEDs
(without display)
The machine cannot load water.
Make sure the water supply tap is open.
Make sure the water supply hose isn’t bent, kinked or trapped.
Make sure the drain pipe is at the proper height (see installation section).
Close the water supply tap, unscrew the filler hose from the back of
the washing machine and make sure the “anti-sand” filter is clean
and not blocked.
Check that the filter is not clogged or that there are no foreign bodies
inside the filter compartment that can obstruct the proper flow of
water.
E3 (with display)
3 flashes of the LEDs
(without display)
The washing machine does not drain water.
Check that the filter is not clogged or that there are no foreign bodies
inside the filter compartment that can obstruct the proper flow of
water.
Make sure the drain hose isn’t bent, kinked or trapped.
Make sure the home drainage system is not blocked and is allowing
water to flow through without obstruction. Try to drain the water in the sink.
E4 (with display)
4 flashes of the LEDs
(without display)
There is too much foam and/or water.
Ensure the correct amount of detergent is being used and the
detergent is designed for use in a washing machine.
E7 (with display)
7 flashes of the LEDs
(without display)
Door problem.
Make sure the door is correctly closed.
Make sure the clothes inside the drum are not preventing the door
from closing fully.
If the door is locked, turn off and unplug the washing machine from
the electrical supply socket, wait 2-3 minutes and reopen the door.
Any other code
Turn off and unplug the washing machine, wait a minute. Turn on the
machine and restart a program. If the error occurs again contact an
Authorised Customer Service Centre directly.
Models with a display: the error is shown by a number preceded by the letter “E”
(example: E2 = Error 2).
Models without display: an error is shown by a sequence of flashes of every LED.
The error code is shown by the number of flashes followed by a pause of 5 seconds
(example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).
27
EN
OTHER ANOMALIES
Problem Possible causes and practical solutions
The washing machine
does not work / start
Make sure the product is plugged into a working supply socket.
Make sure power is on.
Make sure the wall socket is working, testing it with another
appliance such as a lamp.
The door may not be correctly closed: open and close it again.
Check whether the required program was correctly selected and the
start button pressed.
Make sure the washing machine is not in pause or time delay mode.
Water leaked on the
floor near the
washing machine
This may be due to a leak from the seal between the tap, supply
hose and fill valve; in this case, replace it and tighten the hose
connections correctly.
Make sure the front filter is correctly closed.
The washing machine
does not spin
The machine is fitted with a detection system that protects the load
and product from damage if the load is not balanced before spinning.
This may result in:-
• The machine attempts to balance the load, increasing the time of
spin.
• Reduction of the speed of spin to decrease vibrations and noise.
• The spin cycle aborting to protect the machine and load.
If this is experienced remove the load de-tangle it, reload it and
restart the spin program.
This could be due to the fact that water has not been completely
drained: wait a few minutes. If the problem persists, see Error 3
section.
Some models include a "no spin" function: make sure it is not
selected.
Check which options are selected and their effect on the spin cycle.
Excessive detergent can impede the spin cycle, ensure the correct
amount of detergent is being used.
Strong vibrations /
noises are heard
during the spin cycle
The washing machine may not be fully levelled: if necessary, adjust
the feet as indicated in the specific section.
Make sure transport screws, rubber bungs and spacer tubes were
removed.
Make sure there are no foreign objects inside the drum (coins,
hinges, buttons, etc…).
The standard manufacturer warranty covers faults caused by electrical or
mechanical faults in the product due to an act or omission of the manufacturer. If
a fault is found to be caused by factors outside the product supplied, miss-use or
as a result of the instructi
ons on use not being followed, a charge may be
applied.
28
It is always recommended to use original
spare parts, that are available at our
Authorised Customer Service Centres.
By placing the
mark on this
product, we are confirming compliance
to all relevant European safety, health
and environmental requirements which
are applicable in legislation for this
product.
The manufacturer declines all
responsibility for any printing errors in
the booklet included with this product.
Moreover, it also reserves the right to
make any changes deemed useful to its
products without changing their
essential characteristics.
Warranty
The product is guaranteed under the
terms and conditions stated on the
certificate included with the product. The
certificate
has to be stored so as to be
shown to the Authorized Customer
Service Centre in case of need. You can
also check the warranty conditions on
our web site. To obtain assistance,
please fill in the form on-
line or contact
us at the number indicated on the
support page of our web site.
hldsk
hldsk
hldsk
- HWD (21) -
21.06 - 43041703 - IDM s.r.l.