Hotpoint AQ94D497SD EU/B N User Manual
Displayed below is the user manual for AQ94D497SD EU/B N by Hotpoint which is a product in the Washing Machines category. This manual has pages.
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TOUCH CONTROL PANEL
WASH CYCLE TABLE
PRODUCT DESCRIPTION
1. Top
2. Detergent dispenser drawer (The detergent
dispenser drawer is located inside the machine and can be
accessed by opening the door)
3. Control panel
4. Handle
5. Porthole door
6. Drain pump (behind the plinth)
7. Plinth (removable)
8. Adjustable feet (2)
DETERGENT DISPENSER DRAWER
Compartment 1: Pre-wash detergent
(powder)
Compartment 2: Washing detergent (powder
or liquid)
If liquid detergent is used, the removable plastic
partition A (supplied) should be used for proper
dosage. If powder detergent is used, place the
partition into slot B.
Compartment : Additives (fabric softeners,
etc.)
We recommend that the maximum level indicated by
the grille is not exceeded, and that concentrated fabric softeners are diluted.
! Use powder detergent for white cotton garments, for pre-washing, and
for washing at temperatures over 60°C.
! Follow the instructions given on the detergent packaging.
! To remove the drawer, press lever C and pull the drawer outwards.
1
2
180
210
150
120
90
60
B
AC
1.
3.
2.
5.
7. 6.
8.
4.
GB
Quick Guide
THANK YOU FOR PURCHASING A HOTPOINT PRODUCT.
To receive more comprehensive assistance, register the
appliance on www.hotpoint.eu/register
Prior to using the appliance, carefully read the Safety and installation instructions.
Prior to using the appliance, the bolts used for transport must be removed. For detailed
instructions on the removal procedure, consult the safety and installation instructions.
GREEN
123
DISPLAY
6 7 8
910
4 5
11
12
1. ON/OFF button with indicator light
2. WASH CYCLE SELECTOR knob
3. Buttons M1-M2-M3
4. TEMPERATURE button
5. SPIN button
6. GREEN indicator light
7. START/PAUSE button with indicator light
8. WASH CYCLE PHASE icons
9. CONTROL PANEL LOCK indicator light
10. LOCK indicator light
11. DELAYED START button
12. OPTION buttons
Max load 9 Kg
Power consumption in o -mode 0.5 W / in left-on mode 8 W Detergents and additives Recommended
detergent
Residual
dampness % (***)
Energy
consumption kWh
Total water lt
Laundry
temperature °C
Programme
Temperatures Max. spin
speed (rpm
Max
load
(kg
Duration
(h : m)
Prewash Wash Fabric
softener Powder Liquid
Setting Range 1 2
Spin + Pump out * – – 1400 9.0 ** – – – – – – – –
Eco 40-60 (1) 40 °C 40°C
1351 9.0 3:40 – 53 0.78 58 34
1351 4.5 2:50 – 53 0.52 51 35
1351 2.25 2:10 – 53 0.42 41 32
20°C 20 °C - 20 °C 1400 9.0 1:50 –
–
54.5 0.20 95 22
Synthetics Resistant (3) 40°C - 60°C 1200 5.5 2:55 35 0.83 80
43
Cotton (2)
40°C - 60°C
1400 9.0 3:55 – 49 1.14 107 45
Multi Colour 20°C - 20°C 1400 9.0 ** – –– – – –
Darks 30°C - 30°C 800 6.0 ** – –– – – –
Bed&Bath 60°C - 60°C 1400 9.0 ** – – – –
Whites
60°C - 90°C
1400 9.0 2:40 54 1.90 100 55
Duvets 30°C - 30°C 1000 3.5 ** – –– – – –
Ultradelicates 30°C - 30°C 0 1.0 ** – –– – – –
Mix 30’ 30°C - 30°C 800 5.5 0:30 – –71 0.21 50
27
Steam Refresh – – – 2.0 ** – – – – – – – – –
Anti Allergy Delicate 40°C - 40°C 1400 5.5 ** – –– – – –
Wool 40°C - 40°C 800 2.5 ** – –– – – –
Rinse – – 1400 9.0 ** – – – – – – – –
Dosing required Dosing optional
Eco Cotton (4) 60 °C 60 °C 1400 9.0 3:20 – 53 0.6 55 -
40 °C 40 °C 1400 9.0 3:55 – 49 1.14 107 -
TOUCH CONTROL PANEL
To adjust the settings, gently press the icon inside
the sensitive (touch control) area as illustrated in the
gure.
This data may dier in your home due to changing conditions in inlet water temperature,
water pressure etc. Approximate programme duration values refer to the default setting of
the programmes, without options.
The values given for programmes other than the Eco 40-60
programme are indicative only.
Note: 10 minutes after the START, the machine will recalculate the time remaining until the end of
the wash cycle on the basis of the load inside it; this value will then be shown on the display.
1) - Test wash cycle in compliance with EU Ecodesign regulation 2019/2014. The most
ecient programme in terms of energy and water consumption for washing normally soiled
cotton laundry.
Note: spin speed values shown on the display can slightly diers from the values stated in
the table.
For all testing institutes:
2) Long cotton cycle: set cycle
at a temperature of 40°C.
3) Long synthetics cycle: set cycle at a temperature of 40°C.
* By selecting the cycle and excluding the spin cycle, the washer-dryer will drain only.
** The duration of the wash cycles can be checked on the display.
*** After programme end and spinning with maximum selectable spin speed, in default
programme setting.
4) Eco Cotton - Test wash cycles in compliance with regulations 1061/2010. Set “ ” wash
cycle at a temperature of 40°C or 60°C to access this cycles.
Mix 30’: for washing lightly soiled garments in a short time. Not suitable
for wool, silk and garments to be washed by hand.
Steam Refresh: This programme refreshes garments by removing bad
odours and relaxing the bres (2 kg, roughly 3 items). Insert dry items only
(that are not dirty) and select programme . The garments will be damp
once the cycle is completed, so we recommend hanging them to dry. The
programme makes ironing easier.
Moreover, with the “Steam Perfume” laundry balls, your favourite perfume
can be added to your laundry. Place a few drops of perfume on the sponge
contained inside the laundry ball, close it and insert it into the drum
together with the laundry. Then launch the specic programme . At the
end of the cycle, garments will be relaxed and fragrant.
! The indicator light for the option will switch on when this cycle is selected.
! Not recommended for wool or silk garments.
! Do not add too much perfume to the sponge in order to avoid it dripping.
! Do not add softeners or detergents.
Anti Allergy Delicate: cycle studied for cotton laundry and other
resistant fabrics to guarantee the removal of pollen and cat and dog hair
already at 40°.
Wool - Woolmark Apparel Care - Green:
the wool wash cycle of this machine has been approved
by The Woolmark Company for the washing of wool
garments labelled as “hand wash” provided that the
garments are washed according to the instructions issued
by the manufacturer of this washing machine. Follow the
garment care label for drying and other laundry
instructions. (M1135)
Rinse designed for rinsing and spinning.
Eco Cotton: For washing normally soiled cotton garments. At 40°C and 60°C.
FIRSTTIME USE
Once the appliance has been installed, and before it is used for the rst
time, run a wash cycle with detergent and no laundry, by setting the
cycle.
DAILY USE
Prepare the laundry by following the suggestions appearing under the
“TIPS AND SUGGESTIONS” section.
- Press the button. All the indicator lights will illuminate for 1 second
and the text AQUALTIS will appear on the display; the indicator light
corresponding to the button will then remain lit in a constant manner
and the START/PAUSE indicator light will ash.
- Open the door. Load the laundry while making sure not to exceed the
maximum load quantity indicated in the wash cycle table.
- Pull out the detergent dispenser drawer and pour the detergent into the
relevant compartments, as described in the “DETERGENT DISPENSER
DRAWER” section.
- Close the door.
- Turn the PROGRAMME KNOB left or right, until the required programme
has been selected; the name of the programme will appear on the
display. A temperature and spin speed is set for each programme; these
may be adjusted. The cycle duration will also appear on the display.
- Modify the temperature and/or spin speed: the machine automatically
displays the maximum temperature and spin speed values set for the
selected cycle, or the most recently-used settings if they are compatible
with the selected cycle. The temperature can be decreased by pressing
the button, until the cold wash “OFF” setting is reached. The spin
speed may be progressively reduced by pressing the button, until it is
completely excluded “OFF”. If these buttons are pressed again, the
maximum values are restored.
- Select the desired options.
- Press the START/PAUSE button to start the wash cycle; the relative
indicator light will light up steady green and the door will lock (
symbol on).
OPENING THE DOOR, IF NECESSARY
Once a cycle starts, the symbol turns on to signal that the door cannot
be opened. While a wash cycle is running, the door remains locked. To
open the door while a cycle is under way, for example, to add or remove
garments, press the START/PAUSE button to pause the cycle; the
indicator light will ash amber. If the symbol is not lit, the door may be
opened. Press the START/PAUSE button again to continue the cycle.
CHANGING A RUNNING WASH CYCLE
To change a wash cycle while it is in progress, pause the washing
machine using the START/PAUSE button (the relative indicator light
will ash amber), then select the desired cycle and press the START/
PAUSE button again.
! To cancel a cycle that has already begun, press and hold the ON/OFF
button. The cycle will be stopped and the machine will switch o.
POSSIBILITY OF ADDING GARMENTS
An icon on the display will signal when additional garments can be
introduced into the washing machine, without decreasing the washing
performance.
To add garments, rst stop the washing machine by pressing the START/
PAUSE button then open the door and insert them.
Press the START/PAUSE button again to restart the wash cycle from
the point at which it was interrupted.
AT THE END OF THE WASH CYCLE
This is indicated by the illuminated text END. The porthole door may be
opened immediately. If the START/PAUSE indicator light is ashing,
press the button to end the cycle. Open the door, unload the laundry and
CHANGE LANGUAGES
The rst time the machine is switched on, the rst language will ash on
the display. The “ “, “OK” and “V” symbols will appear on the display, in
line with the 3 buttons on the right-hand side. The languages change
automatically every 3”; alternatively, they can be changed by pressing the
buttons next to the “ “ and “V” symbols. Use the “OK” button to conrm
the language, which will be set after 2”. If no buttons are pressed, the
automatic language change will begin again after 30”.
To change the language, switch the machine on and o again; in the 30”
time period after it has been switched o, press and hold the temperature
+spin +delayed start buttons simultaneously for 5’’. A short
sound alert will be emitted and the set language will ash on the display.
Press the buttons next to the “ “ and “V” symbols to change the language.
Use the button next to the “OK” symbol to conrm the language, which
will be set after 2”. If no buttons are pressed, the language set previously
will be displayed after 30”. Switch on the machine.
WASH CYCLE PHASE ICONS
These illuminate to indicate the progress of the wash cycle (Wash –
Rinse – Spin – Drain ). The text lights up when the cycle is
complete.
GREEN INDICATOR LIGHT
The icon lights up when, after altering the washing parameters, an
energy saving of at least 10% is made. Furthermore, before the machine
enters “Standby” mode, the icon will light up for a few seconds; when the
machine is switched o the estimated energy saving will be around the
80% mark.
BUTTONS M1M2M3
press and hold one of the buttons to store a cycle with your own set
preferences in the memory of the machine. To recall a previously-stored
cycle, press the corresponding button.
CONTROL PANEL LOCK
To activate or deactivate the control panel lock, press and hold the
button for approximately 2 seconds. when the indicator light is
illuminated, the control panel is locked (apart from the ON/OFF button).
This means it is possible to prevent wash cycles from being modied
accidentally, especially where there are children in the home.
LOCK INDICATOR LIGHT
When lit, the symbol indicates that the door is locked. To prevent any
damage, wait until the symbol turns o before opening the door.
To open the door while a cycle is in progress, press the START/PAUSE
button; if the symbol is o, the door can be opened.
WHASH CYCLES
Follow the instructions on the symbols of the garment’s wash
care label. The value indicated in the symbol is the maximum
recommended temperature for washing the garment.
Spin + Pump out: designed to spin and drain the water.
: For washing normally soiled cotton garments declared to be
washable at 40 °C or 60 °C, together in the same cycle. This is the standard
cotton programme and the most ecient in terms of water and energy
consumption.
: For washing lightly soiled cotton garments, at a temperature of 20 °C.
Synthetics Resistant: Suitable for washing moderately soiled garments
made of synthetic bres (e.g. polyester, polyacrylic, viscose, etc.) or mixed
synthetic-cotton bres.
Cotton: Normally to heavily soiled and robust cottons .
Multi Colour: use the cycle to wash medium-soiled multi-coloured
garments or garments of dierent colours. Cycle designed to ensure
colour care while achieving a 40° performance at just 20°. We
recommend using detergents that are suitable for coloured washes and
active already at low temperatures.
! We always recommend a separate wash for running garments and the
rst time you wash a new coloured item.
Darks: use cycle to wash dark-coloured garments. This programme is
designed to maintain dark colours over time. We recommend using a liquid
detergent for the best results when washing dark-coloured garments.
Bed&Bath: use programme to wash bed linen and towels in one
single cycle: it optimises softener performance and helps you save time
and energy. We recommend the use of powder detergent.
Whites: for extremely soiled whites.
Duvets: to wash double or single duvets (the weight of which should not
exceed 3,5 kg), cushions or clothes padded with goose down such as
pua jackets, use the special wash cycle. We recommend that duvets
are placed in the drum with their edges folded inwards and that no more
than ¾ of the total volume of the drum is used. To achieve the best
results, we recommend that a liquid detergent is used and placed inside
the detergent dispenser drawer.
Ultradelicates: use programme to wash very delicate garments
having strasses or sequins.
We recommend turning the garments inside out before washing and
placing small items into the special bag for washing delicates. Use liquid
detergent on delicate garments for best results.
To wash Silk garments and Curtains (these should be folded and placed
inside the bag provided), select cycle and then option ; the
machine will end the cycle while the laundry is soaking and the
indicator light will ash. To drain the water so that the laundry may be
removed, press the START/PAUSE button or the button.
switch o the machine.If you do not press “ON/OFF” button, the
washing machine will switch o automatically after about a 10 minutes.
OPTIONS
- If the selected option is not compatible with the selected wash cycle,
this incompatibility will be signalled by the ashing of the indicator
light and a sound alert (3 beeps); the option will not be activated.
- If the selected option is not compatible with another option that has
been selected previously, the indicator light corresponding to the rst
option selected will ash and only the second option will be activated;
the indicator light corresponding to the button will remain lit in a
constant manner.
Steam Hygiene
This option enhances washing performance by generating steam during
the wash cycle that eliminates any bacteria from bres while treating
them at the same time. Place the laundry in the drum, choose a
compatible programme and select option .
! The steam generated during washing machine operation may cause the
porthole door to become hazy.
Extra rinse
By selecting this option, the eciency of the rinse is increased and optimal
residual detergent removal is guaranteed. It is particularly useful for skin
which is sensitive to detergents. We recommend this option is used with a
full load of washing, or when a large amount of detergent is required.
Easy Iron
By selecting this option, the wash and spin cycles will be modied in
order to reduce the formation of creases.
At the end of the cycle the washing machine drum will rotate slowly; the
“Easy Iron” and START/PAUSE indicator lights will ash. To end the
cycle press the START/PAUSE button or the “Easy Iron” button.
Prewash
If this function is selected, the pre-wash cycle will run; this is useful for
removing stubborn stains.
N.B.: put the detergent in the relevant compartment.
Delayed Start
To set a delayed start for the selected cycle, press the corresponding
button repeatedly until the required delay period has been reached.
During the setting procedure, the delay period and the text “Starts in:”
will be displayed, along with the ashing symbol. After the delayed
start has been set, the symbol will remain xed on the display, which
will also indicate the duration of the selected cycle with the text “Ends
in:” and the cycle duration. Press the DELAYED START button just once to
display the delay time set previously.
After the countdown has begun, the display will show the text “Starts in:”
and the delay period. Once the set delay time has elapsed, the machine
will begin its cycle and the display will show “Ends in:” and the time
remaining until the end of the cycle.
To remove the delayed start option, press the button until the display
shows the text OFF; the symbol will disappear.
Temperature
press to modify or exclude the temperature setting; the value selected
will appear on the display above.
Spin cycle
press to modify or exclude the spin cycle; the value selected will appear
on the display above.
TIPS AND SUGGESTIONS
Sort your laundry according to
Type of fabric/care label (cotton, mixed bres, synthetics, wool, handwash
items). Colour (separate coloured and white items, wash new coloured
items separately). Delicates (wash small items – like nylon stockings – and
items with hooks – like bras – in a cloth bag or pillow case with zip).
Empty all pockets
Objects like coins or lighters can damage your laundry as well as the drum.
Follow the dosage recommendation / additives
It optimizes the cleaning result, it avoids irritating residues of surplus detergent
in your laundry and it saves money by avoiding waste of surplus detergent
Use low temperature and longer duration
The most ecient programmes in terms of energy consumption are
generally those that perform at lower temperatures and longer duration.
Observe the load sizes
Load your washing machine up to the capacity indicated in the
“PROGRAMME CHART” table to save water and energy.
Noise and remaining moisture content
They are inuenced by the spinning speed: the higher the spinning speed
in the spinning phase, the higher the noise and the lower the remaining
moisture content.
CARE AND MAINTENANCE
Before performing cleaning and maintenance, switch the washing machine
o and disconnect it from the mains power. Do not use ammable liquids to
clean the washing machine. Clean and maintain your washing machine
periodically (at least 4 times per year).
Cutting o the water and electricity supplies
Close the water tap after every wash. This will limit wear on the hydraulic
system inside the washing machine and help to prevent leaks.
Unplug the washing machine when cleaning it and during all
maintenance work.
Cleaning the washing machine
The outer parts and rubber components of the appliance can be cleaned
using a soft cloth soaked in lukewarm soapy water. Do not use solvents
or abrasives.
A message on the display will regularly (roughly every 50 cycles) advise
the user to run an automatic cleaning cycle to clean the washing machine
and combat limescale build-up and bad odours.
For optimal maintenance we suggest using WPRO Limescale and grease
remover, according to the instructions shown on the package. The
product can be purchased by contacting the technical assistance service
or through the website www.hotpoint.eu.
Hotpoint declines all liability for any damages to the appliance caused by
the use of other cleaning products for washing machines available on the
market.
Cleaning the detergent dispenser drawer
Remove the dispenser drawer by lifting and pulling it outwards. Wash it
under running water; this procedure should be eected regularly.
Caring for the door and drum
Always leave the porthole door ajar in order to prevent unpleasant
odours from forming.
Cleaning the pump
The washing machine is tted with a self-cleaning pump that does not require
any maintenance. Small items (such as coins or buttons) may sometimes fall
into the protective pre-chamber situated at the base of the pump.
! Make sure that the wash cycle has ended and unplug the appliance.
To access the pre-chamber:
1. remove the covering panel on the front side of the machine by inserting
a screwdriver in the centre and sides of the panel and using it as a lever;
2. position a container so that it will collect the water which ows out
(approximately 1.5 l).
3. loosen the drainage pump cover by turning it anti-clockwise: it is
normal for some water to leak out;
4. clean the inside thoroughly;
5. screw the cover back on;
6. put the panel back in place, making sure the hooks slot in place before
pushing the panel onto the appliance.
Checking the water inlet hose
Check the water inlet hose at least once a year. If it is cracked or broken, it
must be replaced: during wash cycles, the high pressure of the water
could suddenly split the hose open.
! Never use hoses that have already been used.
DIRECT INJECTION SYSTEM
The washing machine features the innovative “Direct Injection”
technology that quickly solubilises the detergent and eciently activates
all the various components. The system guarantees the complete use
and dissolution of the detergent, which is mixed with water before
reaching the garments. This ensures better cleaning results already at
low temperatures, providing signicant energy savings while perfectly
protecting colours and bres. The “Direct Injection” technology is
activated automatically in all the cycles.
LOAD BALANCING SYSTEM
Before every spin cycle, to avoid excessive vibrations before every
spin and to distribute the load in a uniform manner, the drum rotates
continuously at a speed which is slightly greater than the washing
rotation speed. If, after several attempts, the load is not balanced
correctly, the machine spins at a reduced spin speed. If the load is
excessively unbalanced, the washing machine performs the distribution
process instead of spinning. To encourage improved load distribution and
balance, we recommend small and large garments are mixed in the load.
BAG FOR QUILTS, CURTAINS AND DELICATE
GARMENTS
The Aqualtis washing machine makes it easier for you to wash even the
most valuable and delicate garments in complete condence thanks
to the special bag which protects the laundry (this is supplied with the
machine). We recommend that the bag is used every time you wash quilts
and padded items with an outer layer made using synthetic material.
ACCESSORIES
Contact our Technical Assistance Service to check whether the following
accessories are available for this washing machine model.
Stacking kit
With this accessory you can secure the tumble dryer to the upper part of
your washing machine to save space and facilitate loading and unloading
of the tumble dryer.
TRANSPORT AND HANDLING
Do not lift the washing machine by gripping it from the upper section.
Unplug the appliance and close the water tap. Check that the door and
detergent dispenser drawer are tightly closed. Detach the lling hose from
the water tap then detach the drain hose. Empty all the water remaining in
the hoses and secure the latter so that they do not get damaged during
transport. Apply the transport bolts back on. Repeat, in reverse order, the
transport bolt removal procedure described in the “Installation instructions”.
Anomalie Possible cause / Soluzione
The washing machine does
not start.
The appliance is not plugged into the socket fully, or not enough to make contact.
There is no power in the house.
The wash cycle does not start.
The washing machine door is not closed properly.
The ON/OFF button has not been pressed.
The START/PAUSE button has not been pressed.
The water tap has not been opened.
A delay has been set for the start time.
The washing machine does
not ll with water.
The water inlet hose is not connected to the tap.
The hose is bent.
The water tap has not been opened.
There is no water supply in the house.
The pressure is too low.
The START/PAUSE button has not been pressed.
The washing machine door
remains locked.
If you have selected the option, at the end of the cycle the washing machine drum will rotate slowly; to end the
cycle press the START/PAUSE button or the option.
The washing machine
continuously loads and
unloads water.
The drain hose is not tted between 65 and 100 cm from the oor.
The free end of the hose is immersed in water.
The wall drainage system is not tted with a breather pipe.
If the problem persists even after these checks, turn o the water tap, switch the appliance o and contact the
Technical Assistance Service. If the home is on one of the upper oors of a building, there may be problems relating
to back-siphonage, causing the washing machine to ll with water and drain continuously. Special anti-siphon
valves are available in shops and help to prevent this inconvenience.
The washing machine does
not drain or spin.
The cycle does not include drainage: with certain cycles it must be started manually.
The option is enabled: to complete the wash cycle, press the START/PAUSE button.
The drain hose is bent.
The drainage duct is clogged.
The washing machine
vibrates a lot during the spin
cycle.
The drum was not unlocked correctly during installation.
The washing machine is not level.
The washing machine is tucked between furniture cabinets and the wall.
The washing machine leaks.
The water inlet hose is not screwed on properly.
The detergent dispenser drawer is obstructed.
The drain hose is not properly attached.
The icons corresponding to
the “Phase in progress” ash
rapidly at the same time as
the ON/OFF indicator light.
Switch o the machine and unplug it, wait for approximately 1 minute and then switch it back on again.
If the problem persists, contact the Technical Assistance Service.
There is too much foam.
The detergent is not suitable for machine washing (it should display the text “for washing machines” or “hand and
machine wash”, or the like).
Too much detergent was used.
TROUBLESHOOTING
Your washing machine could occasionally fail to work. Before contacting the Technical Assistance Service, make sure that the problem cannot be easily
solved using the following list.
You can download the SAFETY AND INSTALLATION INSTRUCTIONS, TECHNICAL SHEET and ENERGY DATA
by:
• Visiting the website http://docs.hotpoint.eu.
• Using the QR code.
• Alternatively, contact our Technical Assistance Service (the telephone number is indicated in the warranty
booklet). When contacting the Technical Assistance Service, provide the codes shown on the adhesive label applied
to the inside of the door.
For User’s Repair & Maintenance Information visit www.hotpoint.eu.
The model information can be retrieved using the QR-Code reported in the energy label. The label also includes the
model identier that can be used to consult the portal of the registry at https://eprel.ec.europa.eu
xxxxxxxxxxxx
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DEMO MODE: to deactivate this function, switch the washing machine OFF. Than press and hold “Start/Pause” button, within 5 seconds press also
“ON/OFF” button and hold both buttons for 2 seconds.