Table of Contents
HP SL-M2026 User Manual
Displayed below is the user manual for SL-M2026 by HP which is a product in the Laser Printers category. This manual has pages.
Related Manuals
BASIC
User’s Guide
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
2
BASIC
1. Introduction
Key benefits 4
Features by models 6
Useful to know 8
About this user’s guide 9
Safety information 10
Machine overview 16
Control panel overview 19
Turning on the machine 21
Installing the driver locally 22
Reinstalling the driver 24
2. Learning the Basic Usage
Media and tray 26
Basic printing 35
3. Maintenance
Ordering supplies and accessories 39
Available supplies 40
Storing the toner cartridge 41
Redistributing toner 43
Replacing the toner cartridge 44
Cleaning the machine 46
Tips for moving & storing your machine 50
4. Troubleshooting
Tips for avoiding paper jams 52
Clearing paper jams 53
Understanding the status LED 56
5. Appendix
Specifications 60
Regulatory information 69
Copyright 79
1. Introduction
This chapter provides information you need to know before using the machine.
•Key benefits 4
• Features by models 6
• Useful to know 8
• About this user’s guide 9
• Safety information 10
• Machine overview 16
• Control panel overview 19
• Turning on the machine 21
• Installing the driver locally 22
• Reinstalling the driver 24
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports the Eco feature (see "Easy
Eco Driver" on page 148).
• To save paper, you can print multiple pages on a single sheet of paper (see
"Using advanced print features" on page 133).
• To save paper, you can print on both sides of the paper (manual double-
sided printing) (see "Using advanced print features" on page 133).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
Print with excellent quality and speed
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
• Fast, on-demand printing.
- M202x series/M202xW series
▪For single-side printing, 20 ppm (A4) or 21 ppm (Letter).
- SL-M2024 series/SL-M2024W series
▪For single-side printing, 18 ppm (A4) or 19 ppm (Letter).
Convenience
• Simply touch your cell phone on the NFC tag on your printer and get the
print job done (see "Using the NFC feature" on page 122).
• Samsung Easy Printer Manager is a program that monitors and informs you
of the machine’s status and allows you to customize the machine’s settings
(see "Using Samsung Easy Printer Manager" on page 151).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows OS users.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 62).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see "Using advanced print features" on page 133).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 133).
• You can print in various operating systems (see "System requirements" on
page 65).
• Your machine is equipped with a USB interface.
Supports various wireless network setting method
Wireless networking may not be available depending on the model
(see "Features by models" on page 6).
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
•Using the USB cable
- You can connect and set various wireless network settings using a USB
cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 94.
Features by models
Some features and optional goods may not be available depending on model or country.
Operating System
Software
Operating System M202x series M202xW series
Windows ● ●
Mac ● ●
Linux ● ●
Unix
Software M202x series M202xW series
PCL printer driver
SPL printer driver ● ●
PS printer driver
XPS printer drivera
Samsung Easy Printer Manager ● ●
SyncThru™ Web Service ●
SyncThru™ Web Admin Service ●
Features by models
Variety feature
(●: Included, Blank: Not available)
Samsung Printer Status ● ●
Easy Eco Driver Anyweb Print ● ●
Easy Capture Manager ● ●
a. For XPS driver, it is only supported for windows through the Samsung website (www.samsung.com)
Software M202x series M202xW series
Features M202x series M202xW series
Hi-Speed USB 2.0 ● ●
Network Interface Ethernet 10/100 Base TX wired LAN
Network Interface 802.11b/g/n wireless LAN ●
NFC printing ●
IPv6 ●
Eco printing(Easy Eco Driver)a
a. Setting the ECO settings is available from the windows driver.
● ●
Wi-Fi Protected Setup™ (WPS) ●
Manual duplex (2-sided) printing ● ●
AirPrint ●
Google Cloud Print™ ●
Useful to know
Where can I download the machine’s driver?
• Visit www.samsung.com to download the latest machine’s
driver, and install it on your system.
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 56).
A paper jam has occurred.
• Open and close the top cover (see "Front view" on page 17).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 53).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print resolution setting.
• Replace the toner cartridge.
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 36).
• Remove the driver and install it again (see "Installing the driver
locally" on page 22).
• Select your machine as your default machine in your Windows.
9
1. Introduction
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this user's guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
2
General icons
Icon Text Description
Caution Gives users information to protect the machine from
possible mechanical damage or malfunction.
Note Provides additional information or detailed
specification of the machine function and feature.
10
1. Introduction
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
4
Operating environment
Warning
Warning Hazards or unsafe practices that may result in severe
personal injury or death.
Caution Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
Safety information
11
1. Introduction
Caution
5
Operating method
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Safety information
12
1. Introduction
6
Installation / Moving
Warning
Caution
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Place the machine in the environment where it meets the
operating temperature and humidity specification.
Otherwise, quality problems can occur and cause damage to the
machine.
See "General specifications" on page 60.
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.If you have a medical condition that prevents you
from lifting, do not lift the machine. Ask for help, and always use
the appropriate amount of people to left the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a well-
ventilated space or open a window to circulate the air periodically.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Safety information
13
1. Introduction
7
Maintenance / Checking
Caution
Use only No.26 AWGa or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110 V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
The machine should be connected tothe power level which is
specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
Safety information
14
1. Introduction
8
Supply usage
Caution
• Do not remove any covers or guards that are fastened with
screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
• The machine should only be repaired by a Samsung service
technician.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
Safety information
15
1. Introduction
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
• When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
• Do not wash the supplies.
• For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
16
1. Introduction
Machine overview
9
Components
The actual component may differ from the illustration below. Some components may change depending on the circumstances.
Power cord Quick installation guide
Software CDa
a. The software CD contains the printer drivers and software applications.
Misc. accessoriesb
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Machine overview
17
1. Introduction
10
Front view
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6).
1 Output tray 5 NFC (Near Field Communication) tag
2 Control panel 6 Top cover
3 Tray 7 Toner cartridge
4 Output support 8 Paper width guide
3
2
4
1
8
6
7
5
19
1. Introduction
Control panel overview
This control panel may differ from your machine depending on its model.
There are various types of control panels.
1Toner
LED
Shows the status of the toner (see "Status LED" on page
57).
2
1
3
4
2
WPSa
Configures the wireless network connection easily
without a computer (see "Wireless network setup" on
page 93).
•Configuration sheet
- Press and hold this button for about 10 seconds
until the green LED blinks slowly, and release.
•Prints supplies info report / usage count report
- Press and hold this button for about 15 seconds
until the green LED on, and release.
•Manual print
- Press this button each time you load a sheet of
paper in the tray if you have selected Manual
Feeder for Source in your printer driver.
Control panel overview
20
1. Introduction
2
Print
screenb
•Prints the screen
- Press this button and the green LED will start
blinking. If you want to print only the active screen,
release the button when the green LED stops
blinking. If you want to print the whole screen,
release the button while it’s blinking.
•Print Screen can only be used in the Windows
and Mac operating systems.
• You can only use this function with USB-
connected machine.
• When printing the active window/whole
monitor screen using the print screen button,
the machine may use more toner depending
on what is being printed.
• You can only use this function if the machine’s
Easy Printer Manager program is installed if
you are a Mac OS user, you need to enable
Screen Print Settings from the Easy Printer
Manager to use the Print Screen feature.
•Configuration sheet
- Press and hold this button for about 10 seconds
until the green LED blinks slowly, and release.
•Prints supplies info report / error report
- Press and hold this button for about 15 seconds
until the green LED on, and release.
•Manual print
- Press this button each time you load a sheet of
paper in the tray if you have selected Manual
Feeder for Source in your printer driver.
3Power You can turn the power off or wake the machine up from
the sleep mode with this button.
4Status
LED
Shows the status of your machine (see "Status LED" on
page 57).
a. M202xW only.
b. M202x only.
21
1. Introduction
Turning on the machine
1Connect the machine to the electricity supply first.
2 Press (power) on the control panel.
If you want to turn the power off, press (power) on the control panel.
2
1
22
1. Introduction
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable.
• If you are a Mac or Linux OS user, refer to the "Software Installation" on
page 83.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Only use a USB cable no longer than 3 meters (118 inches).
12
Windows
1Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
• For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.If
“Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
2 Review and accept the installation agreements in the installation
window. Then, click Next.
3 Select USB connection on the Printer Connection Type screen. Then,
click Next.
4 Follow the instructions in the installation window.
Installing the driver locally
23
1. Introduction
From the Windows 8 Start Screen
• The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads.
• You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Samsung Printer Experience.
4 Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com >find your
product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD .
1Make sure that your computer is connected to the Internet and powered
on.
2 Make sure that the machine is powered on.
3 Connect the computer and the machine with a USB cable.
The driver is automatically installed from the Windows Update.
24
1. Introduction
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
13
Windows
1Make sure that the machine is connected to your computer and
powered on.
2 From the Start menu, select Programs or All Programs > Samsung
Printers > Uninstall Samsung Printer Software.
• For Windows 8,
1 From Charms, select Search > Apps.
2 Search and click Control Panel.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
5 Follow the instructions in the window.
3 Follow the instructions in the installation window.
4 Insert the software CD into your CD-ROM drive and install the driver
again (see "Installing the driver locally" on page 22).
From the Windows 8 Start Screen
1Make sure that the machine is connected to your computer and
powered on.
2 Click on the Uninstall Samsung Printer Software tile in the Start
screen.
3 Follow the instructions in the window.
• If you cannot find a Samsung Printer Software tile, unintstall from the
desktop screen mode.
• If you want to uninstall Samsung’s printer management tools, from the
Start screen, right-click the app > Uninstall > right-click the program
you want to delete > Uninstall and follow the instruction in the window.
26
2. Learning the Basic Usage
Media and tray
This chapter provides information on how to load print media into your
machine.
• Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
• Using inflammable print media can cause a fire.
• Use designated print media (see "Print media specifications" on page 62).
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
1
Tray overview
To change the size, you need to adjust the paper guide.
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
1Paper width guide
2Tray
1
2
Media and tray
27
2. Learning the Basic Usage
2
Loading paper in the tray
1Open the tray.
2 Flex or fan the edge of the paper stack to separate the pages before
loading papers.
3 Adjust the tray size to the media size you are loading (see "Tray overview"
on page 26). Then place the paper with the side you want to print facing
up and open the output tray.
4 Squeeze the paper width guide and slide it to the edge of the paper stack
without causing it to bend.
2
3
4
1
Media and tray
28
2. Learning the Basic Usage
• Do not push the paper width guide too far causing the media to warp.
• If you do not adjust the paper width guide, it may cause paper jams.
• Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
5 When you print a document, set the paper type and size for the tray (see
"Setting the paper size and type" on page 34).
Media and tray
29
2. Learning the Basic Usage
3
Manual feeding in the tray
The manual feeder can hold special sizes and types of print material, such as
postcards, note cards, and envelopes (see "Print media specifications" on page
62).
Tips on using the manual feeder
• Load only one type, size and weight of print media at time in the manual
feeder.
•If you select Paper > Source > Manual Feeder for the paper source in
your software application, you need to press (Print screen) or
(WPS) button each time you print a page and load only one type,
size and weight of print media at a time on the manual tray.
• To prevent paper jams, do not add paper while printing when there is still
paper in the manual feeder.
• Print media should be loaded face up with the top edge going into the
manual feeder first and be placed in the center of the tray.
• To ensure printing quality and to prevent paper jams, only load the
available paper (see "Print media specifications" on page 62).
• Flatten any curl on postcards, envelopes, and labels before loading them
into the manual feeder.
• When printing on special media, you must follow the loading guidelines
(see "Printing on special media" on page 30).
• When the machine is in a power save mode, the machine does not feed
paper from the manual feeder. Wake up the machine by pressing the
power button before using the manual feeder.
Media and tray
30
2. Learning the Basic Usage
4
Printing on special media
The table below shows the special media usable in tray.
To change the paper setting set in the machine, from the Printing preferences
window > Paper tab > Paper Type (see "Opening printing preferences" on page
36).
When using special media, we recommend you feed one sheet at a time (see
"Print media specifications" on page 62).
To see for paper weights for each sheet, refer to "Print media specifications" on
page 62.
(●: Supported)
Types Traya
Plain ●
Thick ●
Thin ●
Bond ●
Color ●
CardStock ●
Labels ●
Envelope ●
Preprinted ●
Cotton ●
Recycled ●
Archive ●
a. The paper types available manual feeding in tray.
Types Traya
Media and tray
31
2. Learning the Basic Usage
Envelope
Printing successfully on envelopes depends upon the quality of the envelopes.
To print an envelope, place it as shown in the following figure.
If you select Envelope from the Printing Preferences window, but the printed
images get easily erased, select Thick Envelope and try printing again.
However, this might cause some noise when printing.
• When selecting envelopes, consider the following factors:
-Weight: should not exceed 90 g/m2 otherwise; jams may occur.
-Construction: should lie flat with less than 6 mm curl and should not
contain air.
-Condition: should not be wrinkled, nicked, nor damaged.
-Temperature: should resist the heat and pressure of the machine
during operation.
• Use only well-constructed envelopes with sharp and well-creased folds.
• Do not use stamped envelopes.
• Do not use envelopes with clasps, snaps, windows, coated lining, self-
adhesive seals, or other synthetic materials.
• Do not use damaged or poorly made envelopes.
• Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.
1Acceptable
2Unacceptable
• Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature for 0.1 second (about 170°C (338 °F)). The extra flaps and strips
might cause wrinkling, creasing, or jams, and may even damage the fuser.
• For the best print quality, position margins no closer than 15 mm from the
edges of the envelope.
• Avoid printing over the area where the envelope’s seams meet.
1 2
Media and tray
32
2. Learning the Basic Usage
Labels
To avoid damaging the machine, use only labels designed for use in laser
printers.
• When selecting labels, consider the following factors:
-Adhesives: Should be stable at your machine’s fusing temperature.
Check your machine’s specifications to view the fusing temperature
(about 170°C (338°F)).
-Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
-Curl: Must lie flat with no more than 13 mm of curl in any direction.
-Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
• Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
• Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
• Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
Card stock/ Custom-sized paper
• In the software application, set margins at least 6.4 mm (0.25 inches) away
from the edges of the material.
Media and tray
33
2. Learning the Basic Usage
Preprinted paper
When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
• Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C (338°F)).
• Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
• Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
Media and tray
34
2. Learning the Basic Usage
5
Setting the paper size and type
After loading paper in the paper tray, set the paper size and type.
To change the paper setting set in the machine, from the Printing preferences
window > Paper tab > Paper Type (see "Opening printing preferences" on page
36).
If you want to use special-sized paper such as billing paper, select Custom
in the Paper tab in the Printing Preferences (see "Opening printing
preferences" on page 36).
35
2. Learning the Basic Usage
Basic printing
For special printing features, refer to the Advanced Guide (see "Using
advanced print features" on page 133).
6
Printing
If you are a Mac or Linux user, refer to the "Mac printing" on page 140 or
"Linux printing" on page 142.
The following Printing Preferences window is for Notepad in Windows 7.
1Open the document you want to print.
2 Select Print from the File menu.
3 Select your machine from the Select Printer list.
4 The basic print settings including the number of copies and print range
are selected within the Print window.
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 36).
5 To start the print job, click OK or Print in the Print window.
Basic printing
36
2. Learning the Basic Usage
7
Canceling a print job
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
• You can access this window by simply double-clicking the machine icon
( ) in the Windows task bar.
8
Opening printing preferences
• The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use. However, the composition of
the Printing Preferences window is similar.
• When you select an option in Printing Preferences, you may see a
warning mark or . An mark means you can select that certain
option but it is not recommended, and an mark means you cannot
select that option due to the machine’s setting or environment.
1Open the document you want to print.
2 Select Print from the file menu.
3 Select your machine from the Select Printer.
4 Click Properties or Preferences.
You can check the machine's current status using the Printer Status button
(see "Using Samsung Printer Status" on page 154).
Basic printing
37
2. Learning the Basic Usage
Using a favorite setting
The Favorites option, which is visible on each preferences tab except for the
Samsung tab, allows you to save the current preferences for future use.
To save a Favorites item, follow these steps:
1Change the settings as needed on each tab.
2 Enter a name for the item in the Favorites input box.
3 Click Save.
4 Enter name and description, and then select the desired icon.
5 Click OK. When you save Favorites, all current driver settings are saved.
To use a saved setting, select it in the Favorites tab. The machine is now set
to print according to the settings you have selected.
To delete saved settings, select it in the Favorites tab and click Delete.
9
Using help
Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.
10
Eco printing
The Eco function cuts toner consumption and paper usage. The Eco function
allows you to save print resources and lead you to eco-friendly printing.
To Eco Printing, click the below:
See "Easy Eco Driver" on page 148.
3. Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.
• Ordering supplies and accessories 39
• Available supplies 40
• Storing the toner cartridge 41
• Redistributing toner 43
• Replacing the toner cartridge 44
• Cleaning the machine 46
• Tips for moving & storing your machine 50
39
3. Maintenance
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
40
3. Maintenance
Available supplies
When supplies reach the end of their life spans, you can order the following types of supplies for your machine:
Depending on the options, percentage of image area, and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific
country conditions.
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine
Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s
warranty.
Type Average yielda
a. Declared yield value in accordance with ISO/IEC 19752.
Part name
Toner cartridge Approx. 1,000 pages MLT-D111S
41
3. Maintenance
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure
optimal performance, highest quality, and longest life from your new Samsung toner cartridge.
Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge
should remain in its original and unopened package until installation – if original packaging is not available, cover the top opening of the cartridge with paper and
store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life. Do not store on the floor. If the toner cartridge is removed from
the printer, follow the instructions below to store the toner cartridge properly.
• Store the cartridge inside the protective bag from the original package.
• Store lying flat (not standing on end) with the same side facing up as if it were installed in the machine.
• Do not store consumables in any of the following conditions:
- Temperature greater than 40°C (104°F).
- Humidity range less than 20% and greater than 80%.
- An environment with extreme changes in humidity or temperature.
- Direct sunlight or room light.
- Dusty places.
- A car for a long period of time.
- An environment where corrosive gases are present.
- An environment with salty air.
Storing the toner cartridge
42
3. Maintenance
1
Handling instructions
• Do not touch the surface of the photoconductive drum in the cartridge.
• Do not expose the cartridge to unnecessary vibrations or shock.
• Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
2
Toner cartridge usage
Samsung Electronics does not recommend or approve the use of non-Samsung
brand toner cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
Samsung’s printer warranty does not cover damage to the machine caused
by the use of a refilled, remanufactured, or non-Samsung brand toner
cartridges.
3
Estimated cartridge life
Estimated cartridge life the life of the toner cartridge (or imaging unit) yield
depends on the amount of toner that print jobs require. The actual print yield
may vary depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
43
3. Maintenance
Redistributing toner
When the toner cartridge is near the end of its life:
• White streaks or light printing occurs and/or density variation side to side.
• The Toner LED blinks orange.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
• Before opening the top cover, close the output support first.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
1
2
3
44
3. Maintenance
Replacing the toner cartridge
4
Toner cartridge
Click this link to open an animation about replacing a toner cartridge.
• Before opening the top cover, close the output support first.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• Shake the toner cartridge thoroughly, it will increase the initial print quality.
• Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
Replacing the toner cartridge
45
3. Maintenance
When a toner cartridge has reached the end of life, the machine will stop printing.
1
2
46
3. Maintenance
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
• During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner
specks or smearing. Cleaning the inside of the machine clears and reduces these problems.
5
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
Cleaning the machine
47
3. Maintenance
6
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
• Use a dry lint-free cloth to clean the machine.
• If your machine has a power switch, turn the power switch off before cleaning the machine.
• Before opening the top cover, close the output support first.
Cleaning the machine
48
3. Maintenance
1
2
3
1
2
2
2
2
1
Cleaning the machine
49
3. Maintenance
7
Cleaning the pickup roller
• Use a dry lint-free cloth to clean the machine.
• If your machine has a power switch, turn the power switch off before cleaning the machine.
21
1
2
2
2
2
1
50
3. Maintenance
Tips for moving & storing your machine
• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
• When moving the machine, make sure at least two people are holding the machine securely.
4. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Tips for avoiding paper jams 52
• Clearing paper jams 53
• Understanding the status LED 56
This chapter gives helpful information for what to do if you encounter an error.If your machine
has a display screen, check the message on the display screen first to solve the error. If you
cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in
the Advanced User's Guide (see "Troubleshooting" on page 162).If you cannot find a solution in
the User's Guide or the problem persists, call for service.
52
4. Troubleshooting
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 26).
• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media (see "Print media specifications" on page 62).
Clearing paper jams
55
4. Troubleshooting
If you do not see the paper in this area, stop and go to next step:
1
2
1
2
56
4. Troubleshooting
Understanding the status LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country.
• To resolve the error, look at the error message and its instructions from the troubleshooting part.
• You can also resolve the error with the guidelines from the Samsung Printer Status window or Smart Panel program window.
• If the problem persists, call a service representative.
Understanding the status LED
57
4. Troubleshooting
3
Status LED
Status Description
(Status
LED)
Off The machine is off-line or save mode.
Green
Blinking • When the machine is receiving data and printing data.
• When the backlight blinks rapidly, the machine is printing data.
On The machine is on-line and can be used.
Red
Blinking Waiting for a (Print screen) or (WPS) button to be pressed for manual printing.
On
• The cover is opened. Close the cover.
• There is no paper in the tray when receiving or printing data. Load paper in the tray ("Loading paper in the tray" on
page 27).
• The machine has stopped due to a major error.
• When the machine is manual and manual duplex printing.
Orange
Blinking Upgrading firmware.
On A paper jam has occurred (see "Clearing paper jams" on page 53).
Understanding the status LED
58
4. Troubleshooting
4
Toner LED/ WPS LED/ Power LED
Status Description
(Toner LED) Orange
Blinking
Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner"
on page 43).
On A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge (see
"Replacing the toner cartridge" on page 44).
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer
stops printing.
Off All toner cartridges are at normal capacity.
(WPS LED)b
b. Wireless model only (see "Features by models" on page 6).
Blue
Blinking The machine is connecting to a wireless network.
On The machine is connected to a wireless network (see "Using the WPS button" on page 96).
Off The machine is disconnected from a wireless network.
(Power LED) Blue
On The machine is in power save mode.
Off The machine is in ready mode or the machine’s power is off.
60
5. Appendix
Specifications
1
General specifications
The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information.
Items Description
Dimension Width x Length x Height 331 x 215 x 178 mm (13.03 x 8.46 x 7.01 inches)
Weight Machine with consumables 3.97 kg (8.75 lbs)
Noise Levela
Ready mode Less than 26 dB (A)
Print mode Less than 50 dB (A)
Temperature Operation 10 to 30 °C (50 to 86 °F)
Storage (packed) -20 to 40 °C (-4 to 104 °F)
Humidity Operation 20 to 80% RH
Storage (packed) 10 to 90% RH
Power ratingb110 volt models AC 110 - 127 V
220 volt models AC 220 - 240 V
Specifications
61
5. Appendix
Power consumption
Average operating mode Less than 310 W
Ready mode Less than 30 W
Power save modec
•M202x series: Less than 1.1 W
•M202xW series: Less than 1.9 W ( Wi-Fi Direct off :Less than 1.5 W )
•M2020W/M2021W/M2024W: Less than 1.5 W
Power off modedLess than 0.45 W (0.1 We)
Wireless fModule SPW-B4319S
a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. China only: If the equipment's noise is louder than 63 db (A), the equipment should
be placed in region of relatively independent advice.
b. See the rating label on the machine for the correct voltage (V), frequency (hertz) and type of current (A) for your machine.
c. The power consumption of power save mode may be affected by machine's status, setting conditions, operating environment.
d. Power consumption can be completely avoided only when the power cable is not connected.
e. For the machine that has a power switch.
f. Wireless model only (see "Features by models" on page 6).
Items Description
Specifications
62
5. Appendix
2
Print media specifications
Type Size Dimensions
Print media weight/Capacitya
Tray Manual feeding in trayb
Plain
Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m2 (19 to 23 lbs bond)
• 150 sheets of 80 g/m2 (21 lbs
bond)
71 to 85 g/m2 (19 to 23 lbs bond)
• 1 sheet
Legal 216 x 356 mm (8.5 x 14 inches)
Folio 216 x 330 mm (8.5 x 13 inches)
A4 210 x 297 mm (8.27 x 11.69 inches)
Oficio 216 x 343 mm (8.5 x 13.5 inches)
B5(JIS) 182 x 257 mm (7.17 x 10.12 inches)
B5(ISO) 176 x 250 mm (6.93 x 9.84 inches)
Executive 184 x 267 mm (7.25 x 10.5 inches)
A5 148 x 210 mm (5.83 x 8.27 inches)
Envelope
Monarch Envelope 98 x 191 mm (3.87 x 7.5 inches) 75 to 90 g/m2 (20 to 24 lbs bond)
• 10 sheets
75 to 90 g/m2 (20 to 24 lbs bond)
• 1 sheet
No 10 Envelope 105 x 241 mm (4.12 x 9.5 inches)
DL Envelope 110 x 220 mm (4.33 x 8.66 inches)
C5 Envelope 162 x 229 mm (6.38 x 9.02 inches)
Specifications
63
5. Appendix
Thick Refer to the Plain
section
Refer to the Plain section 86 to 120 g/m2 (23 to 32 lbs
bond)
• 50 sheets of 120 g/m2 (32 lbs
bond)
86 to 120 g/m2 (23 to 32 lbs bond)
• 1 sheet
Thin Refer to the Plain
section
Refer to the Plain section 60 to 70 g/m2 (16 to 19 lbs bond)
• 160 sheets of 60 g/m2 (16 lbs
bond)
60 to 70 g/m2 (16 to 19 lbs bond)
• 1 sheet
Cotton Refer to the Plain
section
Refer to the Plain section 75 to 90 g/m2 (20 to 24 lbs bond)
• 150 sheets of 80 g/m2 (21 lbs
bond)
75 to 90 g/m2 (20 to 24 lbs bond)
• 1 sheet
Color Refer to the Plain
section
Refer to the Plain section 75 to 90 g/m2 (20 to 24 lbs bond)
• 150 sheets of 80 g/m2 (21 lbs
bond)
75 to 90 g/m2 (20 to 24 lbs bond)
• 1 sheet
Preprinted Refer to the Plain
section
Refer to the Plain section 75 to 90 g/m2 (20 to 24 lbs bond)
• 150 sheets of 80 g/m2 (21 lbs
bond)
75 to 90 g/m2 (20 to 24 lbs bond)
• 1 sheet
Recycled Refer to the Plain
section
Refer to the Plain section 60 to 90 g/m2 (16 to 24 lbs bond)
• 150 sheets of 80 g/m2 (21 lbs
bond)
60 to 90 g/m2 (16 to 24 lbs bond)
• 1 sheet
Type Size Dimensions
Print media weight/Capacitya
Tray Manual feeding in trayb
Specifications
64
5. Appendix
Labelsc
Letter, Legal, Oficio,
Folio, A4, B5(JIS),
B5(ISO), Executive,
A5
Refer to the Plain section 120 to 150 g/m2 (32 to 40 lbs
bond)
• 10 sheets
120 to 150 g/m2 (32 to 40 lbs bond)
• 1 sheet
CardStock
Letter, Legal, Oficio,
Folio, A4, B5(JIS),
B5(ISO), Executive,
A5,
Postcard 4x6
Refer to the Plain section 121 to 163 g/m2 (32 to 43 lbs
bond)
• 10 sheets
121 to 163 g/m2 (32 to 43 lbs bond)
• 1 sheet
Bond Refer to the Plain
section
Refer to the Plain section • 10 sheets • 1 sheet
Archive Refer to the Plain
section
Refer to the Plain section • 100 sheets • 1 sheet
Minimum size (custom) 76 x 127 mm (3 x 5 inches) 60 to 163 g/m2 (16 to 43 lbs bond)
Maximum size (custom) 216 x 356 mm (8.5 x 14 inches)
a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b. Feed one sheet at a time.
c. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
Type Size Dimensions
Print media weight/Capacitya
Tray Manual feeding in trayb
Specifications
65
5. Appendix
3
System requirements
Microsoft® Windows®
Operating system
Requirement (recommended)
CPU RAM free HDD space
Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB
Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB
Windows Server® 2008 Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz) 512 MB (2 GB) 10 GB
Windows Vista®Intel® Pentium® IV 3 GHz 512 MB (1 GB) 15 GB
Windows® 7 Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) 16 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Windows Server® 2008 R2 Intel® Pentium® IV 1.4 GHz (x64) or 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 10 GB
Windows® 8
Windows® 8.1
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 2 GB 20 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Windows Server® 2012
Windows Server® 2012 R2
Intel® Pentium® IV 1.4 GHz (x64) or 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 32 GB
Specifications
66
5. Appendix
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
•Windows Terminal Services is compatible with your machine.
Mac
Operating system
Requirements (Recommended)
CPU RAM Free HDD space
Mac OS X 10.5 • Intel® processors
• 867 MHz or faster Power PC G4/ G5
512 MB (1 GB) 1 GB
Mac OS X 10.6 • Intel® processors 1 GB (2 GB) 1 GB
Mac OS X 10.7 ~ 10.9 • Intel® processors 2 GB 4 GB
Specifications
67
5. Appendix
Linux
Items Requirements
Operating system
Red Hat Enterprise Linux 5, 6
Fedora 11, 12, 13, 14, 15, 16, 17, 18
openSUSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3
Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10
SUSE Linux Enterprise Desktop 10, 11
Debian 5.0, 6.0
Mint 13, 14
CPU Pentium IV 2.4GHz (Intel Core™2)
RAM 512 MB (1 GB)
Free HDD space 1 GB (2 GB)
Specifications
68
5. Appendix
4
Network environment
Wireless models only (see "Features by models" on page 6).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
Items Specifications
Network interface • 802.11b/g/n Wireless LAN ( M202xW only)
Network operating system
• Windows Server 2003 /Server 2008/XP/Vista/7/8/Server 2008 R2
•Various Linux OS
• Mac OS X 10.5 ~ 10.9
Network protocols
•TCP/IPv4
• DHCP, BOOTP
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD
• SNMPv 1/2/3, HTTP, IPSec
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP, IPSec)
Wireless security • Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK)
• Encryption: WEP64, WEP128, TKIP, AES
69
5. Appendix
Regulatory information
This machine is designed for a normal work environment and certified with
several regulatory statements.
5
Laser safety statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21
CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC 60825-
1 :2007.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above
a Class I level during normal operation, user maintenance or prescribed service
condition.
Warning
Never operate or service the printer with the protective cover removed from
laser/scanner assembly. The reflected beam, although invisible, can damage
your eyes.
When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:
6
Ozone safety
This product's ozone emission rate is under 0.1 ppm. Because
ozone is heavier than air, keep the product in a place with good
ventilation.
Regulatory information
70
5. Appendix
7
Power saver
8
Recycling
9
China only
Website : http://www.samsung.com/cn/support/location/
supportServiceLocation.do?page=SERVICE.LOCATION
This printer contains advanced energy conservation technology
that reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
ENERGY STAR and the ENERGY STAR mark are registered U.S.
marks.
For more information on the ENERGY STAR program see http://
www.energystar.gov
For ENERGY STAR certified models, the ENERGY STAR label will be
on your machine. Check if your machine is ENERGY STAR
certified.
Recycle or dispose of the packaging material for this product in an
environmentally responsible manner.
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Regulatory information
71
5. Appendix
10
Correct disposal of this product (Waste electrical &
electronic equipment)
(Applicable in countries with separate collection
systems)
The United States of America only
Dispose unwanted electronics through an approved recycler. To find the nearest
recycling location, go to our website:www.samsung.com/recyclingdirect Or call,
(877) 278 - 0799
11
State of California Proposition 65 Warning (US Only)
12
Radio frequency emissions
FCC information to the user
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference
that may cause undesired operation.
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of
their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these
items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for details of
where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
Regulatory information
72
5. Appendix
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or experienced radio TV technician for help.
Change or modifications not expressly approved by the manufacturer
responsible for compliance could void the user's authority to operate the
equipment.
Canadian radio interference regulations
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and
Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques
applicables aux appareils numériques de Classe B prescrites dans la norme sur le
matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et
Sciences Canada.
13
United states of america
Federal communications commission (FCC)
Intentional emitter per FCC Part 15
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz Band, may be present
(embedded) in your printer system. This section is only applicable if these
devices are present. Refer to the system label to verify the presence of wireless
devices.
Wireless devices that may be in your system are only qualified for use in the
United States of America if an FCC ID number is on the system label.
Regulatory information
73
5. Appendix
The FCC has set a general guideline of 20 cm (8 inches) separation between the
device and the body, for use of a wireless device near the body (this does not
include extremities). This device should be used more than 20 cm (8 inches)
from the body when wireless devices are on. The power output of the wireless
device (or devices), which may be embedded in your printer, is well below the
RF exposure limits as set by the FCC.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Operation of this device is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation of the device.
Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it.
Contact manufacturer for service.
FCC statement for wireless LAN use:
While installing and operating this transmitter and antenna combination
the radio frequency exposure limit of 1m W/cm2 may be exceeded at
distances close to the antenna installed. Therefore, the user must maintain
a minimum distance of 20cm from the antenna at all times. This device
cannot be colocated with another transmitter and transmitting antenna.
14
Russia/Kazakhstan/Belarus only
15
Germany only
Regulatory information
74
5. Appendix
16
Turkey only
17
Thai only
18
Replacing the fitted plug (for UK only)
Important
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug
and has a 13 amp fuse. When you change or examine the fuse, you must re-fit
the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost
the fuse cover, do not use the plug until you have another fuse cover.
Contact the people from you purchased the machine.
The 13 amp plug is the most widely used type in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug
sockets. You need to buy a suitable plug adaptor. Do not remove the moulded
plug.
If you cut off the moulded plug, get rid of it straight away.You cannot rewire
the plug and you may receive an electric shock if you plug it into a socket.
Important warning:
If the wires in the mains lead do not match the colors marked in your plug, do
the following:
You must connect the green and yellow wire to the pin marked by the letter “E”
or by the safety ‘Earth symbol’ or colored green and yellow or green.
You must connect the blue wire to the pin which is marked with the letter “N” or
colored black.
You must connect the brown wire to the pin which is marked with the letter “L”
or colored red.
You must earth this machine.
The wires in the mains lead have the following color code:
•Green and Yellow: Earth
•Blue: Neutral
•Brown: Live
Regulatory information
75
5. Appendix
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
19
Declaration of conformity (European countries)
Approvals and Certifications
January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of
the member states related to low voltage equipment.
January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of
the Member States related to electromagnetic compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity. A full declaration, defining the relevant Directives and referenced
standards can be obtained from your Samsung Electronics Co., Ltd.
representative.
EC Certification
Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal
Equipment Directive (FAX)
This Samsung product has been self-certified by Samsung for pan-European
single terminal connection to the analogue public switched telephone network
(PSTN) in accordance with Directive 1999/5/EC. The product has been designed
to work with the national PSTNs and compatible PBXs of the European
countries:
In the event of problems, you should contact the Euro QA Lab of Samsung
Electronics Co., Ltd. in the first instance.
The product has been tested against TBR21. To assist in the use and application
of terminal equipment which complies with this standard, the European
Telecommunication Standards Institute (ETSI) has issued an advisory document
(EG 201 121) which contains notes and additional requirements to ensure
network compatibility of TBR21 terminals. The product has been designed
against, and is fully compliant with, all of the relevant advisory notes contained
in this document.
• Hereby, Samsung Electronics, declares that this [M202x series] is
in compliance with the essential requirements and other relevant
provisions of Low Voltage Directive (2006/95/EC), EMC Directive
(2004/108/EC).
• Hereby, Samsung Electronics, declares that this [M202xW series]
is in compliance with the essential requirements and other
relevant provisions of R&TTE Directive 1999/5/EC.
The declaration of conformity may be consulted at
www.samsung.com, go to Support > Download center and enter
your printer (MFP) name to browse the EuDoC.
Regulatory information
76
5. Appendix
European radio approval information (for products
fitted with EU-approved radio devices)
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz band, may be present
(embedded) in your printer system which is intended for home or office use. This
section is only applicable if these devices are present. Refer to the system label
to verify the presence of wireless devices.
The power output of the wireless device or devices that may be embedded in
you printer is well below the RF exposure limits as set by the European
Commission through the R&TTE directive.
European states qualified under wireless approvals:
EU countries
European states with restrictions on use:
EU
EEA/EFTA countries
No limitations at this time
20
Regulatory compliance statements
Wireless guidance
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz Band, may be present
(embedded) in your printer system. The following section is a general overview
of considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in
the specific country sections (or country group sections). The wireless devices in
your system are only qualified for use in the countries identified by the Radio
Approval Marks on the system rating label. If the country you will be using the
wireless device in, is not listed, contact your local Radio Approval agency for
requirements. Wireless devices are closely regulated and use may not be
allowed.
The power output of the wireless device or devices that may be embedded in
your printer is well below the RF exposure limits as known at this time. Because
the wireless devices (which may be embedded into your printer) emit less
energy than is allowed in radio frequency safety standards and
recommendations, manufacturer believes these devices are safe for use.
Regardless of the power levels, care should be taken to minimize human contact
during normal operation.
Wireless devices that may be in your system are only qualified for
use in the European Union or associated areas if a CE mark is on the
system label.
Regulatory information
77
5. Appendix
As a general guideline, a separation of 20 cm (8 inches) between the wireless
device and the body, for use of a wireless device near the body (this does not
include extremities) is typical. This device should be used more than 20 cm (8
inches) from the body when wireless devices are on and transmitting.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Some circumstances require restrictions on wireless devices. Examples of
common restrictions are listed below:
21
Israel only
Radio frequency wireless communication can interfere with
equipment on commercial aircraft. Current aviation regulations
require wireless devices to be turned off while traveling in an airplane.
IEEE 802.11 (also known as wireless Ethernet) and Bluetooth
communication devices are examples of devices that provide wireless
communication.
In environments where the risk of interference to other devices or
services is harmful or perceived as harmful, the option to use a wireless
device may be restricted or eliminated. Airports, Hospitals, and
Oxygen or flammable gas laden atmospheres are limited examples
where use of wireless devices may be restricted or eliminated. When in
environments where you are uncertain of the sanction to use wireless
devices, ask the applicable authority for authorization prior to use or
turning on the wireless device.
Every country has different restrictions on the use of wireless devices.
Since your system is equipped with a wireless device, when traveling
between countries with your system, check with the local Radio
Approval authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.
If your system came equipped with an internal embedded wireless
device, do not operate the wireless device unless all covers and shields
are in place and the system is fully assembled.
Wireless devices are not user serviceable. Do not modify them in any
way. Modification to a wireless device will void the authorization to
use it. Contact manufacturer for service.
Only use drivers approved for the country in which the device will be
used. See the manufacturer System Restoration Kit, or contact
manufacturer Technical Support for additional information.
Regulatory information
78
5. Appendix
22
China only
79
5. Appendix
Copyright
© 2013 Samsung Electronics Co., Ltd. All rights reserved.
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
• Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
• Microsoft, Windows, Windows Vista, Windows 7, Windows 8 and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft
Corporation.
• Google, Picasa, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc.
• Google Cloud Print is a trademark of Google Inc.
• iPad, iPhone, iPod touch, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries.
AirPrint and the AirPrint logo are trademarks of Apple Inc.
• All other brand or product names are trademarks of their respective companies or organizations.
Refer to the 'LICENSE.txt' file in the provided CD-ROM for the open source license information.
REV. 4.00
ADVANCED
User’s Guide
ADVANCED
User’s Guide
This guide provides information about installation, advanced configuration,
operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on windows.
81
ADVANCED
1. Software Installation
Installation for Mac 84
Reinstallation for Mac 85
Installation for Linux 86
Reinstallation for Linux 87
2. Using a Network-connected
Machine
Useful network programs 89
Wired network setup 90
IPv6 configuration 91
Wireless network setup 93
Samsung Mobile Print 121
Using the NFC feature 122
Google Cloud Print™ 124
AirPrint 127
3. Special Features
Altitude adjustment 130
Changing the default print settings 131
Setting your machine as a default machine 132
Using advanced print features 133
Mac printing 140
Linux printing 142
4. Useful Management Tools
Accessing management tools 145
Easy Capture Manager 146
Samsung AnyWeb Print 147
Easy Eco Driver 148
Using SyncThru™ Web Service 149
Using Samsung Easy Printer Manager 151
Using Samsung Printer Status 154
Using Samsung Printer Experience 156
1. Software Installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using
the cable.
• Installation for Mac 84
• Reinstallation for Mac 85
• Installation for Linux 86
• Reinstallation for Linux 87
• If you are a Windows OS user, refer to the "Installing the driver locally" on page 22 for
installing the machine’s driver.
• Only use a USB cable no longer then 3 meter (118 inches).
84
1. Software Installation
Installation for Mac
1Make sure that the machine is connected to your computer and
powered on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Double-click the CD-ROM icon that appears on your Mac desktop.
• For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
4 Double-click the MAC_Installer folder > Installer OS X icon.
5 Click Continue.
6 Read the license agreement and click Continue.
7 Click Agree to agree to the license agreement.
8 Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9 Enter the password and click OK.
10 Select USB Connected Printer on the Printer Connection Type and
click Continue.
11 Click Add Printer button to select your printer and add it to your printer
list.
12 After the installation is finished, click Close.
85
1. Software Installation
Reinstallation for Mac
If the printer driver does not work properly, uninstall the driver and reinstall it.
1Open the Applications folder > Samsung > Printer Software
Uninstaller.
2 To uninstall printer software, click Continue.
3 Check the program you want to delete and click Uninstall.
4 Enter the password and click OK.
5 After the uninstallation is finished, click Close.
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
86
1. Software Installation
Installation for Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
1
Installing the Unified Linux Driver
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
1Make sure that the machine is connected to your computer and
powered on.
2 Copy Unified Linux Driver package to your system.
3 Open Terminal program and go to the folder that you copied the
package to.
4 Extract the package.
5 Move to uld folder.
6 Execute "./install.sh" command (If you're not logged in as root, execute
the command with "sudo" as "sudo ./install.sh")
7 Proceed with installation.
8 When installation finished, launch printing utility(Go to System >
Administration > Printing or execute "system-config-printer"
command in Terminal program).
9 Click Add button.
10 Select your printer.
11 Click Forward button and add it to your system.
87
1. Software Installation
Reinstallation for Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.
1Open Terminal program.
2 Move to uld folder extracted from Unified Linux Driver package.
3 Execute "./uninstall.sh" command (If you're not logged in as root,
execute the command with "sudo" as "sudo ./uninstall.sh")
4 Proceed with uninstallation.
2. Using a Network-
connected Machine
This chapter gives you step-by-step instructions for setting up a network connected machine and software.
• Useful network programs 89
• Wired network setup 90
• IPv6 configuration 91
• Wireless network setup 93
• Samsung Mobile Print 121
• Using the NFC feature 122
• Google Cloud Print™ 124
• AirPrint 127
Supported optional devices and features may differ according to your model (see "Features by
models" on page 6).
89
2. Using a Network-connected Machine
Useful network programs
There are several programs available to setup the network settings easily in a
network environment. For the network administrator especially, managing
several machines on the network is possible.
• Before using the programs below, set the IP address first.
• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 6).
1
SyncThru™ Web Service
The web server embedded on your network machine allows you to do the
following tasks (see "IPv6 address configuration" on page 92):
• Check the supplies information and status.
• Customize machine settings.
• Configure the network parameters necessary for the machine to connect to
various network environments.
2
SyncThru™ Web Admin Service
Web-based machine management solution for network administrators.
SyncThru™ Web Admin Service provides you with an efficient way of managing
network devices and lets you remotely monitor and troubleshoot network
machines from any site with corporate Internet access.
• Download this program from http://solution.samsungprinter.com.
90
2. Using a Network-connected Machine
Wired network setup
3
Printing a network configuration report
You can print Network Configuration Report from the machine’s control panel
that will show the current machine’s network settings. This will help you to set
up a network.
• Press the (WPS) button formore than 10 seconds on the control panel.
Using this Network Configuration Report, you can find your machine’s MAC
address and IP address.
For example:
• MAC Address: 00:15:99:41:A2:78
• IP Address: 165.254.192.192
91
2. Using a Network-connected Machine
IPv6 configuration
IPv6 is supported properly only in Windows Vista or higher.
In the IPv6 network environment, follow the next procedure to use the IPv6
address.
4
From the SyncThru™ Web Service
Activating IPv6
1Access a web browser, such as Internet Explorer, from Windows. Enter
the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and
press the Enter key or click Go.
2 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: sec00000
3 When the SyncThru™ Web Service window opens, move the mouse
cursor over the Settings of the top menu bar and then click Network
Settings.
4 Click TCP/IPv6 on the left pane of the website.
5 Check the IPv6 Protocol check box to activate IPv6.
6 Click the Apply button.
7 Turn the machine off and turn it on again.
• You can also set the DHCPv6.
• To manually set the IPv6 address:
Check the Manual Address check box. Then, the Address/Prefix text
box is activated. Enter the rest of the address
(e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A
through F).
IPv6 configuration
92
2. Using a Network-connected Machine
IPv6 address configuration
1Start a web browser, such as Internet Explorer, that supports IPv6
addressing as a URL.
2 Select one of the IPv6 addresses (Link-local Address, Stateless
Address, Stateful Address, Manual Address) from Network
Configuration Report (see "Printing a network configuration report" on
page 90).
•Link-local Address: Self-configured local IPv6 address (Address
starts with FE80).
•Stateless Address: Automatically configured IPv6 address by a
network router.
•Stateful Address: IPv6 address configured by a DHCPv6 server.
•Manual Address: Manually configured IPv6 address by a user.
3 Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]).
Address must be enclosed in '[ ]' brackets.
93
2. Using a Network-connected Machine
Wireless network setup
Make sure your machine supports wireless networking. Wireless
networking may not be available depending on the model (see "Features by
models" on page 6).
5
Getting started
Understanding your network type
Typically, you can only have one connection between your computer and the
machine at a time.
Wireless network name and Network Password
Wireless networks require higher security, so when an access point is first set up,
a network name (SSID), the type of security used, and a Network Password are
created for the network. Ask your network administrator about this information
before proceeding with the machine installation.
Infrastructure mode
This is an environment generally used for homes and SOHOs
(Small Office/ Home Office). This mode uses an access point to
communicate with the wireless machine.
Ad hoc mode
This mode does not use an access point. The wireless
computer and wireless machine communicate directly.
Wireless network setup
94
2. Using a Network-connected Machine
6
Introducing wireless set up methods
You can set wireless settings either from the machine or the computer. Choose the setting method from the below table.
Some wireless network installation types may not be available depending on the model or country.
Set up method Connecting method Description & Reference
With Access Point
From the computer Windows user, see "Access point via USB cable" on page 99.
Windows user, see "Access point without a USB cable (recommended)" on page 102.
• Mac user, see "Access point via USB cable" on page 107.
• Mac user, see "Access point without a USB cable (recommended)" on page 109
From the machine’s control
panel
• See "Connecting in PBC mode" on page 97.
• See "Connecting in PIN mode" on page 97.
Wireless network setup
95
2. Using a Network-connected Machine
• If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting" on page 117).
• It is strongly recommended that you set the password on Access Points. If you do not set the password on Access Points, they might be exposed to illegal access
from unknown machines including PCs, smart phones and printers. Refer to the Access Point user' guide for password settings.
Without Access Point From the computer Windows user, see "Ad hoc via USB cable" on page 104.
Mac user, see "Ad hoc via USB cable" on page 112.
Wi-Fi Direct setup See "Setting up Wi-Fi Direct" on page 116.
Set up method Connecting method Description & Reference
Wireless network setup
96
2. Using a Network-connected Machine
7
Using the WPS button
If your machine and an access point (or wireless router) support Wi-Fi Protected
Setup™ (WPS), you can easily configure the wireless network settings by
pressing the (WPS) button on the control panel without a computer.
• If you want to use the wireless network using the infrastructure mode,
make sure that the network cable is disconnected from the machine.
Using the WPS (PBC) button or entering the PIN from the computer to
connect to the access point (or wireless router) varies depending on the
access point (or wireless router) you are using. Refer to the user's guide
of the access point (or wireless router) you are using.
• When using the WPS button to set the wireless network, security settings
may change. To prevent this, lock the WPS option for the current wireless
security settings. The option name may differ depending on the access
point (or wireless router) you are using.
Items to prepare
• Check if the access point (or wireless router) supports Wi-Fi Protected
Setup™ (WPS).
• Check if your machine supports Wi-Fi Protected Setup™ (WPS).
• Networked computer (PIN mode only)
Choosing your type
There are two methods available to connect your machine to a wireless network
using the (WPS) button on the control panel.
The Push Button Configuration (PBC) method allows you to connect your
machine to a wireless network by pressing both the (WPS) button on the
control panel of your machine and the WPS (PBC) button on a Wi-Fi Protected
Setup™ WPS-enabled access point (or wireless router) respectively.
The Personal Identification Number (PIN) method helps you connect your
machine to a wireless network by entering the supplied PIN information on a Wi-
Fi Protected Setup™ WPS-enabled access point (or wireless router).
Factory default in your machine is PBC mode, which is recommended for a
typical wireless network environment.
Wireless network setup
97
2. Using a Network-connected Machine
Connecting in PBC mode
1Press and hold the (WPS) button on the control panel for about 2 - 4
seconds until the status LED blinks quickly.
The machine starts connecting to the wireless network. The LED blinks
slowly for up to two minutes until you press the PBC button on the
access point (or wireless router).
2 Press the WPS (PBC) button on the access point (or wireless router).
a The light blinks fast on the WPS LED. The machine is connecting to
the access point (or wireless router).
b When the machine is successfully connected to the wireless
network, the WPS LED light stays on.
3 Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
Connecting in PIN mode
1The network configuration report, including PIN, must be printed (see
"Printing a network configuration report" on page 90).
In ready mode, Press and hold the (WPS) button on the button
formore than ten seconds on the control panel.
You can find your machine’s PIN.
2 Press and hold the (WPS) button on the control panel for more than
4 seconds until the status LED stays on.
The machine starts connecting to the access point (or wireless router).
3 You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
The LED blinks slowly for up to two minutes until you enter the eight-
digit PIN.
The WPS LED blinks in the order below:
a The light blinks fast on the WPS LED. The machine is connecting to
the access point (or wireless router).
b When the machine is successfully connected to the wireless
network, the WPS LED light stays on.
4 Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
Wireless network setup
98
2. Using a Network-connected Machine
Re-connecting to a network
When the wireless function is off, the machine automatically tries to re-connect
to the access point (or wireless router) with the previously used wireless
connection settings and address.
In the following cases, the machine automatically re-connects to the
wireless network:
• The machine is turned off and on again.
• The access point (or wireless router) is turned off and on again.
Canceling the connection process
To cancel the wireless network connection when the machine is connecting to
the wireless network, press and release the (Power) button on the control
panel. You need to wait 2 minutes to re-connect to the wireless network.
Disconnecting from a network
To disconnect the wireless network connection, press the (WPS) button on
the control panel for more than two seconds.
•When the Wi-Fi network is in idle mode: The machine is immediately
disconnected from the wireless network and the WPS LED turns off.
•When the Wi-Fi network is being used: While the machine waits until the
current job is finished, the light blinks fast on the WPS LED. Then, the
wireless network connection is automatically disconnected and the WPS
LED turns off.
Wireless network setup
99
2. Using a Network-connected Machine
8
Setup using Windows
Shortcut to the Samsung Easy Wireless Setup program without the CD: If
you have installed the printer driver once, you can access the Samsung
Easy Wireless Setup program without the CD (see "Accessing
management tools" on page 145).
Access point via USB cable
Items to prepare
• Access point
• Network-connected computer
• Software CD that was provided with your machine
• A machine installed with a wireless network interface
• USB cable
Creating the infrastructure network
1Check wheter the USB cable is connected to the machine.
2 Turn on your computer, access point, and machine.
3 Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
• For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
4 Review and accept the installation agreements in the installation
window. Then, click Next.
Wireless network setup
100
2. Using a Network-connected Machine
5 Select Wireless network connection on the Printer Connection Type
screen. Then, click Next.
6 On the Are you setting up your printer for the first time? screen, select
Yes, I will set up my printer's wireless network. Then, click Next.
If your printer is already connected on the network, select No, my
printer is already connected to my network.
7 Select Using a USB cable on the Select the Wireless Setup Method
screen. Then, click Next.
8 After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
If you cannot find the network name you want to choose, or if you want to
set the wireless configuration manually, click Advanced Setting.
•Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
•Operation Mode: Select Infrastructure.
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
Wireless network setup
101
2. Using a Network-connected Machine
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on a WPA Pre-Shared Key. This uses a shared secret key
(generally called Pre Shared Key pass phrase), which is manually
configured on the access point and each of its clients.
•Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES,
TKIP AES).
•Network Password: Enter the encryption network password value.
•Confirm Network Password: Confirm the encryption network
password value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the access point has
security settings.
Enter the Network Password of the access point (or router).
9 If your printer supports Wi-Fi Direct, the following screen appears.
Click Next.
• Wi-Fi Direct option appears on the screen only if your printer supports
this feature.
• Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 116).
•Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
•Password setting is the numeric string, and the size is 8 ~ 64 characters.
10 When the wireless network set up is completed, disconnect the USB
cable between the computer and machine. Click Next.
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11 Select the components to be installed.
12 Follow the instructions in the installation window.
Access point without a USB cable (recommended)
Items to prepare
• WiFi-enabled PC running Windows 7 or higher and an access point (router)
• Software CD that was provided with your machine
• A machine installed with a wireless network interface
While setting the wireless network, the machine uses PC's wireless LAN. You
might not be able to connect to the Internet.
Creating the infrastructure network
1Turn on your computer, access point, and machine.
2 Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
• For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3 Review and accept the installation agreements in the installation
window. Then, click Next.
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4 Select Wireless network connection on the Printer Connection Type
screen. Then, click Next.
5 On the Are you setting up your printer for the first time? screen, select
Yes, I will set up my printer's wireless network. Then, click Next.
If your printer is already connected on the network, select No, my
printer is already connected tomy network.
6 Select Using a direct wireless connection on the Select the Wireless
Setup Method screen. Then, click Next.
Even if your computer is running Windows 7 or higher, you cannot use this
feature if your PC does not support wireless network. Set the wireless
network using a USB cable (see "Access point via USB cable" on page 99).
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If below screen appears, press the (WPS) button from the control
panel within 2 minutes.
7 When the wireless network set up is completed, click Next.
8 Follow the instructions in the installation window.
Ad hoc via USB cable
If you do not have an access point (AP), you may still connect the machine
wirelessly to your computer by setting up an ad-hoc wireless network by
following the simple steps below.
Items to prepare
• Network-connected computer
• Software CD that was provided with your machine
• A machine installed with a wireless network interface
• USB cable
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Creating the ad hoc network in Windows
1Turn on your computer and the wireless network machine.
2 Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
• For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3 Review and accept the installation agreements in the installation
window. Then, click Next.
4 Select Wireless network connection on the Printer Connection Type
screen. Then, click Next.
5 On the Are you setting up your printer for the first time? screen, select
Yes, I will set up my printer's wireless network. Then, click Next.
If your printer is already connected on the network, select No, my
printer is already connected tomy network.
6 Select Using a USB cable on the Select the Wireless Setup Method
screen. Then, click Next.
7 After searching the wireless networks, a list of wireless networks your
machine has searched appears. Click Advanced Setting.
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•Enter the wireless Network Name: Enter the SSID name you want (SSID
is case-sensitive).
•Operation Mode: Select ad hoc.
•Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz).
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
•Encryption: Select the encryption (None, WEP64, WEP128).
•Network Password: Enter the encryption network password value.
•Confirm Network Password: Confirm the encryption network
password value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the ad hoc network
has security enabled.
Select Open System or Shared Key for the authentication and click Next.
• WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
8 The window showing the wireless network setting appears. Check the
settings and click Next.
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer’s network
configuration is set to DHCP, the wireless network setting should also be
DHCP. Likewise, if the computer’s network configuration is set to Static, the
wireless network setting should also be Static.
If your computer is set to DHCP and you want to use the Static wireless
network setting, you must contact the network administrator to get the
static IP address.
•For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown in
the Wireless Network Setting Confirm window. If it shows Static, click
Change TCP/IP to change the assignment method to Receive IP
address automatically (DHCP).
•For the Static method
If the IP address assignment method is Static, check if Static is shown in
the Wireless Network Setting Confirm window. If it shows DHCP, click
Change TCP/IP to enter the IP address and other network configuration
values for the machine.
For example,
If the computer’s network information is as shown follows:
- IP address: 169.254.133.42
- Subnet Mask: 255.255.0.0
Then, the machine’s network information should be as below:
- IP address: 169.254.133.43
- Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
- Gateway: 169.254.133.1
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9 The Wireless Network Setting Complete window appears. Click Next.
10 When the wireless network settings are completed, disconnect the USB
cable between the computer and machine. Click Next.
11 Follow the instructions in the installation window.
9
Setup using Mac
Access point via USB cable
Items to prepare
• Access point
• Network-connected printer
• Software CD that was provided with your machine
• A machine installed with a wireless network interface
• USB cable
1Make sure that the machine is connected to your computer andpowered
on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Double-click the CD-ROM icon that appears on your Mac desktop.
• For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
4 Double-click the MAC_Installer folder > Installer OS X icon.
5 Click Continue.
6 Read the license agreement and click Continue.
7 Click Agree to agree to the license agreement.
8 Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9 Enter the password and click OK.
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10 Select Configuration of Wireless network on the Printer Connection
Type and click Continue. 11 If Wireless Settings screen appears, select Using a USB cable and click
Next.
If the screen does not appear, go to step 15.
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12 After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
When you set the wireless configuration manually, click Advanced Setting.
•Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
•Operation Mode: Select Infrastructure.
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on the WPA Pre-Shared Key. This uses a shared secret
key (generally called Pre Shared Key pass phrase) that is manually
configured on the access point and each of its clients.
•Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES,
TKIP, AES)
•Network Password: Enter the encryption network password value.
•Confirm Network Password: Confirm the encryption network
password value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the access point has
security enabled.
Enter the Network Password of the access point (or router).
13 The window showing the wireless network setting appears. Check the
settings and click Next.
• Wi-Fi Direct option appears on the screen only if your printer supports
this feature.
• Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 116).
•Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
•Password setting is the numeric string, and the size is 8 ~ 64 characters.
14 The Wireless Network Setting Complete window appears. Click Next.
15 When the wireless network settings are completed, disconnect the USB
cable between the computer and machine. Click Next.
Access point without a USB cable (recommended)
Items to prepare
• WiFi-enabled Mac running Mac OS 10.7 or higher and an access point
(router)
• Software CD that was provided with your machine
• A machine installed with a wireless network interface
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2. Using a Network-connected Machine
1Make sure that the machine is connected to your computer andpowered
on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Double-click the CD-ROM icon that appears on your Mac desktop.
• For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
4 Double-click the MAC_Installer folder > Installer OS X icon.
5 Click Continue.
6 Read the license agreement and click Continue.
7 Click Agree to agree to the license agreement.
8 Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9 Enter the password and click OK.
10 Select Configuration of Wireless network on the Printer Connection
Type and click Continue.
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11 If Wireless Settings screen appears, select Using a direct wireless
connection and click Next.
If the screen does not appear, go to step 13.
If below screen appears, press the (WPS) button from the control panel
within 2 minutes.
12 When the wireless network set up is completed, click Next.
13 After the installation is finished, click Close.
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2. Using a Network-connected Machine
Ad hoc via USB cable
If you do not have an access point (AP), you may still connect the machine
wirelessly to your computer by setting up an ad hoc wireless network by
following these simple directions.
Items to prepare
• Network-connected computer
• Software CD that was provided with your machine
• A machine installed with a wireless network interface
• USB cable
Creating the ad hoc network in Mac
1Make sure that the machine is connected to your computer andpowered
on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Double-click the CD-ROM icon that appears on your Mac desktop.
• For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
4 Double-click the MAC_Installer folder > Installer OS X icon.
5 Click Continue.
6 Read the license agreement and click Continue.
7 Click Agree to agree to the license agreement.
8 Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9 Enter the password and click OK.
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10 Select Configuration of Wireless network on the Printer Connection
Type and click Continue. 11 After searching the wireless networks, a list of wireless networks your
machine has searched appears. Click Advanced Setting.
•Enter the wireless Network Name: Enter the SSID name (SSID is case-
sensitive).
•Operation Mode: Select ad hoc.
•Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz).
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
•Encryption: Select the encryption (None, WEP64, WEP128).
•Network Password: Enter the encryption network password value.
•Confirm Network Password: Confirm the encryption network
password value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the ad hoc network
has security setting.
Select Open System or Shared Key for the authentication and click Next.
• WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
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12 The window showing the wireless network settings appears. Check the
settings and click Next.
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer’s network
configuration is set to DHCP, the wireless network setting should also be
DHCP. Likewise, if the computer’s network configuration is set to Static, the
wireless network setting should also be Static.
If your computer is set to DHCP and you want to use Static wireless network
setting, you must contact the network administrator to get the static IP
address.
•For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown in
the Wireless Network Setting Confirm window. If it shows Static, click
Change TCP/IP to change the assignment method to Receive IP
address automatically (DHCP).
•For the Static method
If the IP address assignment method is Static, check if Static is shown in
the Wireless Network Setting Confirm window. If it shows DHCP, click
Change TCP/IP to enter the IP address and other network configuration
values for the machine.
For example,
If the computer’s network information is shown as follows:
- IP address: 169.254.133.42
- Subnet Mask: 255.255.0.0
Then, the machine’s network information should be as shown below:
- IP address: 169.254.133.43
- Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
- Gateway: 169.254.133.1
13 When the window that tells you that the network cable connection is
confirmed appears, disconnect the network cable and click Next..
If the network cable is connected, it may have trouble finding the
machine when configuring the wireless network.
14 The wireless network connects according to the network configuration.
15 Wireless network set up is completed. After installation is finished, click
Quit.
After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installation for Mac" on
page 84).
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2. Using a Network-connected Machine
10
Turning the Wi-Fi network on/off
1Check whether the network cable is connected to the machine. If not,
connect the machine with a standard network cable.
2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3 Click Login on the upper right of the SyncThru™ Web Service website.
4 Type in the ID and Password, then click Login.
•ID: admin
•Password: sec00000
5 When the SyncThru™ Web Service window opens, click Network
Settings.
6 Click Wireless > Custom.
You can also turn the Wi-Fi network on/off.
11
Setting the Wi-Fi Direct for mobile printing
Wi-Fi Direct is an easy-to-setup peer-to-peer connecting between method for
your between a printer and mobile device that supports Wi-Fi Direct that
provides a secure connection and better throughput than ad hoc mode.
With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while
concurrently connecting to an access point, You can also use a wired network
and a Wi-Fi Direct network simultaneously so multiple users can access and print
documents both from Wi-Fi Direct and from a wired network.
• You cannot connect to the Internet through the mobile device in use Wi-
Fi Direct.
• The supported protocol list may differ from your model, Wi-Fi Direct
networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP
services.
• Up to four mobile devices can connect to Wi-Fi Direct at one time.
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2. Using a Network-connected Machine
Setting up Wi-Fi Direct
You can enable Wi-Fi Direct feature by one of the following methods.
From the USB cable-connected computer(recommended)
• After the driver installation is complete, Samsung Easy Printer Manager can
be set and changes in the Wi-Fi Direct can be made.
Samsung Easy Printer Manager is Available for Windowsand Mac OS users
only.
- From the Start menu, select Programs or All Programs > Samsung
Printers > Samsung Easy Printer Manager > Device Settings >
Network.
▪Wi-Fi Direct On/Off: Select On to enable.
▪Device Name: Enter the printer’s name for searching for your
printer on a wireless network. By default, the device name is the
model name.
▪IP Address: Enter the IP address of the printer. This IP address is
used only for the local network and not for the infrastructure wired
or wireless network. We recommend using the default local IP
address (the default local IP address of the printer for Wi-Fi Direct is
192.168.3.1 )
▪Group Owner: Activate this option to assign the printer the Wi-Fi
Direct group’s owner. The Group Owner acts similar to a wireless
access point. We recommend activating this option.
▪Network Password: If your printer is a Group Owner, a Network
Password is required for other mobile devices to connect to your
printer. You can configure a Network Password yourself, or can
remember the given Network Password that is randomly generated
by default.
Setting up the mobile device
• After setting up Wi-Fi Direct from the printer, refer to the user manual of the
mobile device you are using to set its Wi-Fi Direct.
• After setting up Wi-Fi Direct, you need to download the mobile printing
application (For example: Samsung Mobile printer) to print from your
smartphone.
• When you have found the printer you want to connect to from your
mobile device, select the printer and the printer's LED will blink. Press the
WPS button on the printer and it will be connected to your mobile
device.
• If your mobile device does not support WPS, you need to enter the
"Network Password" of a printer instead of pushing the WPS button.
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12
Troubleshooting
Problems during setup or driver installation
Printers Not Found
• Your machine may not be turned on. Turn on your computer and the
machine.
• USB cable is not connected between your computer and machine. Connect
the machine to your computer using the USB cable.
• The machine does not support wireless networking. Check the machine's
user's guide included on the software CD supplied with your machine and
prepare a wireless network machine.
Connecting Failure - SSID Not Found
• The machine is unable to find the network name (SSID) you have selected or
entered. Check the network name (SSID) on your access point and try
connecting again.
• Your access point is not turned on. Turn on your access point.
Connecting Failure - Invalid Security
• Security is not configured correctly. Check the configured security on your
access point and machine.
Connecting Failure - General Connection Error
• Your computer is not receiving a signal from your machine. Check the USB
cable and your machine’s power.
Connecting Failure - Connected Wired Network
• Your machine is connected with a wired network cable. Remove the wired
network cable from your machine.
Connecting Failure - Assigning the IP address
• Cycle the power for the access point (or wireless router) and machine.
PC Connection Error
• The configured network address is unable to connect between your
computer and machine.
- For a DHCP network environment
The receives the IP address automatically (DHCP) when computer is
configured to DHCP.
If the printing job is not working in DHCP mode, the problem may be caused
by the automatically changed IP address. Compare the IP address between
the product's IP address and the printer port's IP address.
How to compare:
1 Print the network information report of your printer, and then check the
IP address (see "Printing a network configuration report" on page 90).
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2. Using a Network-connected Machine
2 Check the printer port's IP address from your computer.
a Click the Windows Start menu.
• For Windows 8, from the Charms, select Search > Settings.
b For Windows XP/Server 2003, select Printer and Faxes.
• For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
• For Windows 7/ Windows 8, select Control Panel > Devices and
Printers.
c Right-click your machine.
d For Windows XP/2003/2008/Vista, press Properties.
For Windows 7/ Windows 8 or Windows Server 2008 R2, from context
menus, select the Printer properties.
If Printer properties item has ► mark, you can select other printer
drivers connected with selected printer.
e Click Port tab.
f Click Configure Port.. button.
g Check if Printer Name or IP Address: is the IP address on the network
configuration Sheet.
3 Change the printer port's IP address if it is different from the network
information report's.
If you want to use the software installation CD to change the port IP,
connect to a network printer. Then reconnect the IP address.
- For a Static network environment
The machine uses the static address when the computer is configured
to static address.
For example,
If the computer’s network information is as shown below:
▪IP address: 169.254.133.42
▪Subnet Mask: 255.255.0.0
Then the machine’s network information should be as below:
▪IP address: 169.254.133.43
▪Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
▪Gateway: 169.254.133.1
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Other problems
If problems occur while using the machine on a network, check the following:
For information on the access point (or wireless router), refer to its own
user's guide.
• You cannot enable wired and wireless networks at the same time.
• Your computer, access point (or wireless router), or machine may not be
turned on.
• Check the wireless reception around the machine. If the router is far from
the machine or there is an obstacle, you might have difficulty receiving the
signal.
• Cycle the power for the access point (or wireless router), machine, and
computer. Sometimes cycling the power can recover network
communication.
• Check whether firewall software (V3 or Norton) is blocking the
communication.
If the computer and the machine are connected on the same network and it
cannot be found when searching, firewall software might be blocking the
communication. Refer to the user's guide for the software to turn it off and
try searching for the machine again.
• Check whether the machine's IP address is allocated correctly. You can
check the IP address by printing the network configuration report.
• Check whether the access point (or wireless router) has a configured
security (password). If it has a password, refer to the access point (or wireless
router) administrator.
• Check the machine's IP address. Reinstall the machine driver and change the
settings to connect to the machine on the network. Due to the
characteristics of DHCP, the allocated IP address could change if the
machine is not used for a long time or if the access point has been reset.
Register the product's MAC address when you confogure the DHCP server
on the access point (or wireless router). Then you can always use the IP
address that is set with the MAC address. You can identify the Mac address
of your machine by printing a network configuration report (see "Printing a
network configuration report" on page 90).
• Check the wireless environment. You might not be able to connect to the
network in the infrastructure environment where you need to type in a
user's information before connecting to the access point (or wireless router).
• This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless
communication types (e.g., Bluetooth) are not supported.
• When using the ad hoc mode, in operating systems such as Windows Vista,
you might need to set the wireless connection setting every time you use
the wireless machine.
• You cannot use infrastructure mode and ad hoc mode at the same time for
Samsung wireless network machines.
• The machine is within the range of the wireless network.
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• The machine is located away from obstacles that could block the wireless
signal.
Remove any large metal objects between the access point (or wireless
router) and the machine.
Make sure the machine and wireless access point (or wireless router) are not
separated by poles, walls, or support columns containing metal or concrete.
• The machine is located away from other electronic devices that may
interfere with the wireless signal.
Many devices can interfere with the wireless signal, including a microwave
oven and some Bluetooth devices.
• Whenever the configuration of your access point (or wireless router)
changes, you must do the product's wireless network setup again.
• The maximum number of device that can be connected via Wi-Fi Direct is 3.
•If Wi-Fi Direct is ON, this machine only supports IEEE 802.11 b/g.
• If the access point is set to work with the 802.11n standard only, it may not
connect to your machine.
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2. Using a Network-connected Machine
Samsung Mobile Print
13
What is Samsung Mobile Print?
Samsung Mobile Print is a free application that enables users to print photos,
documents, and web pages directly from your smartphone or tablet. Samsung
Mobile Print is not only compatible with your Android and iOS smart phones
but also with your iPod Touch and tablet PC. It connects your mobile device to a
network connected Samsung printer or to a wireless printer through a Wi-Fi
access point. Installing a new driver or configuring network settings isn’t
necessary – just simply install the Samsung Mobile Print application, and it will
automatically detect compatible Samsung printers. Besides printing photos,
web pages, and PDFs, scanning is also supported. If you have Samsung
multfunction printer, scan any document into a JPG, PDF, or PNG format for
quick and easy viewing on your mobile device.
14
Downloading Samsung Mobile Print
To download Samsung Mobile Print, go to the application store (Samsung
Apps, Play Store, App Store) on your mobile device, and just search for
“Samsung Mobile Print.” You can also visit iTunes for Apple devices on your
computer.
15
Supported Mobile OS
• Android OS 2.1 or higher
• iOS 4.0 or higher
16
Supported devices
•iOS 4.0 or higher: iPod Touch, iPhone, iPad
•Android 2.3 or higher: Galaxy series and Android mobile device
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2. Using a Network-connected Machine
Using the NFC feature
The NFC(Near Field Communication) printer allows you to directly print/scan
from your cell phone just by holding your cell phone over the NFC tag on your
printer. It does not require installing print driver or connecting to an access
point. You just need NFC supported cell phone. In order to use this feature,
Samsung Mobile Print app needs to be installed on your cell phone.
• Depending on the material of the cell phone cover, NFC recognition may
not work properly.
• Depending on the cell phone you are using, the tranmission speed may
differ.
17
Requirements
• NFC and Wi-Fi Direct enabled, Mobile Print app installed cell phone with
Android OS 4.0 or higher.
Only Android OS 4.1 or higher will automatically enable the Wi-Fi Direct
feature on your cell phone when you enable the NFC feature. We
recommend you to upgrade your cell phone to Android OS 4.1 or higher to
use the NFC feature.
• Wi-Fi Direct feature enabled printer. Wi-Fi Direct feature is enabled by
default.
18
Printing
1Check that NFC and Wi-Fi Direct features are enabled on your cell phone
and Wi-Fi Direct feature is enabled on your printer (see "Setting up Wi-Fi
Direct" on page 116).
2 Tag the NFC antenna on your cell phone (usually located on the back of
the cell phone) over the NFC tag( ) on your printer.
Wait few seconds for Samsung Mobile Print app to start.
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2. Using a Network-connected Machine
• For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
• If you do not have Samsung Mobile Print app installed on your cell
phone, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
3 Select the content you want to print.
If neccessary, change the print option by pressing the .
4 Tag the NFC antenna on your cell phone(usually located on the back of
the cell phone) over the NFC tag( ) on your printer.
Wait few seconds for the cell phone to connect to the printer.
• For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
5 The printer starts printing.
124
2. Using a Network-connected Machine
Google Cloud Print™
Google Cloud Print™ is a service that allows you to print to a printer using your
smart phone, tablet, or any other web-connected devices. Just register your
Google account with the printer, and you are ready to use the Google Cloud
Print™ service. You can print your document or email with Chrome OS, Chrome
browser, or a Gmail™/ Google Docs™ application on your mobile device, so you
don’t need to install the printer driver on the mobile device. Refer to the Google
website (http://www.google.com/cloudprint/learn/ or http://
support.google.com/cloudprint) for more information about Google Cloud
Print™.
19
Registering your Google account to the printer
• Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
•You should create your Google account in the advance.
1Open the Chrome browser.
2 Visit www.google.com.
3 Sign in to the Google website with your Gmail™ address.
4 Enter your printer’s IP address in the address field and press the Enter key
or click Go.
5 Click Login in the upper right corner of the SyncThru™ Web Service
website.
6 If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: sec00000
If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service
provider or network administrator for more information.
7 When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Google Cloud Print.
8 Enter your printer’s name and description.
9 Click Register.
The confirmation pop-up window appears.
If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.
Google Cloud Print™
125
2. Using a Network-connected Machine
10 Click Finish printer registration.
11 Click Manage your printers.
Now your printer is registered with Google Cloud Print™ service.
Google Cloud Print™-ready devices will appear in the list.
20
Printing with Google Cloud Print™
The printing procedure varies depending on the application or the device you
are using. You can see the application list that supports Google Cloud Print™
service.
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
Printing from an application on mobile device
The following steps are an example of using the Google Docs™ app from
Android mobile phone.
1Install the Cloud Print application on your mobile device.
If you do not have the application, download it from the application store
such as Android Market or App Store.
2 Access the Google Docs™ application from your mobile device.
3 Tap the option button of the document that you want to print.
4 Tap the send button.
Google Cloud Print™
126
2. Using a Network-connected Machine
5 Tap the Cloud Print button.
6 Set the printing options if you want.
7 Tap Click here to Print.
Printing from the Chrome browser
The following steps are an example of using the Chrome browser.
1Run Chrome.
2 Open the document or email that you want to print.
3 Click the wrench icon in the browser’s top right corner.
4 Click Print. A new tab for printing appears.
5 Select Print with Google Cloud Print.
6 Click the Print button.
127
2. Using a Network-connected Machine
AirPrint
Only AirPrint certified machines can use the AirPrint feature. Check the box
your machine came in for the AirPrint certified mark.
21
Setting up AirPrint
Bonjour(mDNS) and IPP protocols are required on your machine to use the
AirPrint feature. You can enable the AirPrint feature by one of the following
methods.
1Check whether the machine is connected to the network.
2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3 Click Login in the upper right of the SyncThru™ Web Service website.
4 Type in the ID and Password, then click Login. Type in the below default
ID and password. We recommend you to change the default password
for security reasons.
•ID: admin
•Password: sec00000
5 When the SyncThru™ Web Service window opens, click Settings >
Network Settings.
6 Click Raw TCP/IP, LPR, IPP or mDNS .
You can enable the IPP protocol or mDNS protocol.
AirPrint allows you to wirelessly print directly from iPhone, iPad and
iPod touch running the latest version of iOS.
AirPrint
128
2. Using a Network-connected Machine
22
Printing via AirPrint
For example, the iPad manual provides these instructions:
1Open your email, photo, web page, or document you want to print.
2 Touch the action icon( ).
3 Select your printer driver name and option menu to set up.
4 Touch Print button. Print it out.
Cancelling print job: To cancel the printing job or view the print summary,
click the print center icon ( ) in multitasking area. You can click cancel in
the print center.
3. Special Features
This chapter explains special printing features.
• Altitude adjustment 130
• Changing the default print settings 131
• Setting your machine as a default machine 132
• Using advanced print features 133
• Mac printing 140
• Linux printing 142
The procedures in this chapter are mainly based on Windows 7.
130
3. Special Features
Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the
height of the machine above sea level. The following information will guide you
on how to set your machine for the best print quality.
Before you set the altitude value, determine the altitude where you are.
• For Windows and Mac users, see "Device Settings" on page 153.
If your machine is connected to the network, you can set the altitude via
SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 149).
1High 4
2High 3
3High 2
4High 1
5Normal
0
4,000 m
(13,123 ft)
3,000 m
(9,842 ft)
2,000 m
(6,561 ft)
1,000 m
(3,280 ft)
4
3
2
1
5,000 m
(16,404 ft)
5
131
3. Special Features
Changing the default print settings
1Click the Windows Start menu.
• For Windows 8, from the Charms, select Search > Settings.
2 For Windows XP/Server 2003, select Printer and Faxes.
• For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
• For Windows 7/ Windows 8, select Control Panel > Devices and
Printers.
3 Right-click on your machine.
4 For Windows XP/Server 2003/Server 2008/Vista, select Printing
Preferences.
For Windows 7/ Windows 8 or Windows Server 2008 R2, from context
menus, select Printing preferences.
If Printing preferences has a ►, you can select other printer drivers
connected to the selected printer.
5 Change the settings on each tab.
6 Click OK.
If you want to change the settings for each print job, change it in Printing
Preferences.
132
3. Special Features
Setting your machine as a default machine
1Click the Windows Start menu.
• For Windows 8, from the Charms, select Search > Settings.
2 For Windows XP/Server 2003, select Printer and Faxes.
• For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
• For Windows 7/ Windows 8, select Control Panel > Devices and
Printers.
3 Select your machine.
4 Right-click your machine and select Set as Default Printer.
For Windows 7/ Windows 8 or Windows Server 2008 R2, if Set as default
printer has a ►, you can select other printer drivers connected to the
selected printer.
133
3. Special Features
Using advanced print features
•XPS printer driver: used to print XPS file format.
- The XPS printer driver can be installed only on Windows Vista OS or
higher.
- Install optional memory when an XPS job does not print because the
printer is out of memory.
- For models that provide XPS driver from the Samsung website, http:/
/www.samsung.com > find your product> Support or downloads.
1
Printing to a file (PRN)
You will sometimes need to save the print data as a file.
1Check the Print to file box in the Print window.
2 Click Print.
3 Type in the destination path and the file name, and then click OK.
For example, c:\Temp\file name.
If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
differ, depending on your operating system or the application you are
using.
Using advanced print features
134
3. Special Features
2
Understanding special printer features
You can use advanced printing features when using your machine.
To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print
settings. The machine name, that appears in the printer properties window may differ depending on the machine in use.
• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
• Select the Help or click the button from the window or press F1 on your keyboard and click on any option you want to know about (see "Using help" on page
37).
Item Description
Multiple Pages per Side Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size
and arranged in the order you specify. You can print up to 16 pages on one sheet.
Using advanced print features
135
3. Special Features
Poster Printing
Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets
together to form one poster-size document.
Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic
tab to make it easier to paste the sheets together.
Booklet Printinga
Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to
produce a booklet.
If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media.
The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see
what paper sizes are available.
If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without
or mark).
Item Description
8
9
Using advanced print features
136
3. Special Features
Double-sided Printing
(Manual)a
Print on both sides of a sheet of paper (duplex).
• You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper
• If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other
page of the document first. After that, a message appears on your computer.
• We recommend not to print on both sides of the special media, such as labels, envelopes, or thick paper. It may cause a paper
jam or damage the machine.
•Long Edge: This mode is the conventional layout used in bookbinding.
•Short Edge: This mode is the conventional layout used in calendars.
Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or
decrease the document.
Item Description
Using advanced print features
137
3. Special Features
Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
Watermark
(Creating a watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Enter a text message in the Watermark Message box.
You can enter up to 256 characters. The message displays in the preview window.
Watermark
(Editing a watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options.
d Click Update to save the changes.
e Click OK or Print until you exit the Print window.
Watermark
(Deleting a watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Select the watermark you want to delete from the Current Watermarks list and click Delete.
d Click OK or Print until you exit the Print window.
Item Description
Using advanced print features
138
3. Special Features
Overlaya
This option is available only when you use the PCL/SPL printer driver (see "Software" on page 6).
An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document.
Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay
containing exactly the same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not
need to load preprinted letterhead paper in the machine: just print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay containing your logo or image.
• The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a
watermark.
• The resolution of the overlay document must be the same as that of the document you will print with the overlay.
Overlay
(Creating a new page
overlay)
a To save the document as an overlay, access Printing Preferences.
b Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears.
c In the Edit Overlay window, click Create.
d In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default
is C:\Formover).
e Click Save. The name appears on the Overlay List.
f Click OK or Print until you exit the Print window.
The file is not printed. Instead, it is stored on your computer hard disk drive.
Item Description
Using advanced print features
139
3. Special Features
Overlay
(Using a page overlay)
a Click the Advanced tab.
b Select the desired overlay from the Text drop-down list.
c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file
you want to use.
If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window.
After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the
Overlay List box.
d If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit
a document for printing, asking you to confirm printing an overlay on your document.
If this box is not checked and an overlay has been selected, the overlay automatically prints with your document.
e Click OK or Print until you exit the Print window.
Overlay
(Deleting a page overlay)
a In the Printing Preferences window, click the Advanced tab.
b Select Edit in the Text drop down list.
c Select the overlay you want to delete from the Overlay List box.
d Click Delete.
e When a confirming message window appears, click Yes.
f Click OK or Print until you exit the Print window. You can delete page overlays that you no longer use.
a. This option is not available when you use XPS driver.
Item Description
140
3. Special Features
Mac printing
Some features may not be available depending on models or options. It
means that the features are not supported.
3
Printing a document
When you print with a Mac, you need to check the printer driver settings in each
application you use. Follow the steps below to print from a Mac:
1Open the document to print.
2 Open the File menu and click Page Setup (Document Setup in some
applications).
3 Choose your paper size, orientation, scaling, other options, and make
sure that your machine is selected. Click OK.
4 Open the File menu and click Print.
5 Choose the number of copies and indicate which pages to print.
6 Click Print.
4
Changing printer settings
You can use advanced printing features when using your machine.
Open an application and select Print from the File menu. The machine name,
which appears in the printer properties window, may differ depending on the
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
5
Printing multiple pages on one sheet
You can print more than one page on a single sheet of paper. This feature
provides a cost-effective way to print draft copies.
1Open an application, and select Print from the File menu.
2 Select Layout from the drop-down list under Orientation. In the Pages
per Sheet drop-down list, select the number of pages you want to print
on one sheet of paper.
3 Select the other options to use.
4 Click Print.
The machine prints the selected number of pages to print on one sheet
of paper.
Mac printing
141
3. Special Features
6
Printing on both sides of the paper
Some features may not be available depending on models or options. It
means that the features are not supported.
Before printing in the duplex mode, decide on which edge you will be binding
your finished document. The binding options are, as follows:
•Long-Edge Binding: This option is the conventional layout used in book
binding.
•Short-Edge Binding: This option is the type often used with calendars.
1From your Mac application, select Print from the File menu.
2 Select Layout from the drop-down list under Orientation.
3 Select a binding orientation from the Two-Sided option.
4 Select the other options to use.
5 Click Print and the machine prints on both sides of the paper.
If you print more than 2 copies, the first copy and the second copy might
print on the same sheet of paper. Avoid printing on both sides of paper
when you are printing more than 1 copy.
7
Using help
Click the question mark on the bottom-left corner of the window and click on
the topic you want to know about. A pop-up window appears with information
about that option's feature, which is provided from the driver.
142
3. Special Features
Linux printing
Some features may not be available depending on models or options. It
means that the features are not supported.
8
Printing from applications
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such
application.
1Open the document to print.
2 Open the File menu and click Page Setup (Print Setup in some
applications).
3 Choose your paper size, orientation, and make sure that your machine is
selected. Click Apply.
4 Open the File menu and click Print.
5 Select your machine to print.
6 Choose the number of copies and indicate which pages to print.
7 Change other printing options in each tab, if necessary.
8 Click Print.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lp or lpr printing system or other
applications for odd-even printing.
9
Printing files
You can print text, image, pdf files on your machine using the standard CUPS,
directly from the command line interface. The CUPS lp or lpr utility allows you to
do that. You can print these files by using below command format.
"lp -d <printer name> -o <option> <file name>"
Please refer to lp or lpr man page on your system for more details.
Linux printing
143
3. Special Features
10
Configuring Printer Properties
You can change the default printing options or connection type with Printing
utility supplied by o/s.
1Launch Printing utility(Go to System > Administration > Printing
menu or execute "system-config-printer" command in Terminal
program).
2 Select your printer and double-click it.
3 Change default printing options or connection type.
4 Click Apply button.
4. Useful Management
Tools
This chapter introduces management tools provided to help you make full use of your machine.
• Accessing management tools 145
• Samsung AnyWeb Print 147
• Easy Eco Driver 148
• Using SyncThru™ Web Service 149
• Using Samsung Easy Printer Manager 151
• Using Samsung Printer Status 154
• Using Samsung Printer Experience 156
145
4. Useful Management Tools
Accessing management tools
Samsung provides a variety of management tools for Samsung printers.
1Make sure that the machine is connected to your computer and
powered on.
2 From the Start menu, select Programs or All Programs.
•For Windows 8, from Charms, select Search > Apps.
3 Find Samsung Printers.
4 Under Samsung Printers, you can see installed management tools.
5 Click the management tool you want to use.
• After installing the driver, for some management tools, you can access
them directly from the Start screen by clicking on the corresponding tile.
• For Windows 8, after installing the driver, for some management tools,
you can access them directly from the Start screen by clicking on the
corresponding tile.
146
4. Useful Management Tools
Easy Capture Manager
Available for Windows OS users only.
Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited.
147
4. Useful Management Tools
Samsung AnyWeb Print
Available for Windows OS users only.
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
148
4. Useful Management Tools
Easy Eco Driver
Available for Windows OS users only (see "Software" on page 6).
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.
Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a preset.
How to use:
1 Open a document to print.
2 Open printing preference window (see "Opening printing preferences" on page 36).
3 From the Favorites tab, select Eco Printing Preview.
4 Click OK > Print in the window. A preview window appears.
5 Select the options you want to apply to the document.
You can see the preview of the applied features.
6 Click Print.
If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver before printing job checkbox in the Basic tab of the printing preference
window.
149
4. Useful Management Tools
Using SyncThru™ Web Service
• Internet Explorer 6.0 or higher is the minimum requirement for
SyncThru™ Web Service.
•SyncThru™ Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
• Network model only.
1
Accessing SyncThru™ Web Service
1Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
2 Your machine’s embedded website opens.
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in but
you won’t have access to Settings tab and Security tab.
1Click Login on the upper right of the SyncThru™ Web Service website.
2 Type in the ID and Password then click Login.
•ID: admin
•Password: sec00000
2
SyncThru™ Web Service overview
Some tabs may not appear depending on your model.
Information tab
This tab gives you general information about your machine. You can check
things, such as remaining amount of toner. You can also print reports, such as an
error report.
•Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
•Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
•Usage Counters: Shows the usage count by print types
Using SyncThru™ Web Service
150
4. Useful Management Tools
•Current Settings: Shows the machine’s and network’s information.
•Print information: Prints reports such as system related reports and font
reports.
Settings tab
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•Machine Settings tab: Sets options provided by your machine.
•Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
Security tab
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•System Security: Sets the system administrator’s information and also
enables or disables machine features.
•Network Security: Sets settings for IPSec and IPv4/IPv6 filtering.
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
•Firmware Upgrade: Upgrade your machine’s firmware.
•Contact Information: Shows the contact information.
•Link: Shows links to useful sites where you can download or check
information.
3
Setting the system administrator’s information
This setting is necessary for using the e-mail notification option.
1Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
2 Your machine’s embedded website opens.
3 From the Security tab, select System Security > System Administrator
4 Enter the name of the administrator, phone number, location, and email
address.
5 Click Apply.
151
4. Useful Management Tools
Using Samsung Easy Printer Manager
• This feature may not be available depending on model or optional goods
(see "Software" on page 6).
• Available for Windows and Mac OS users only (see "Software" on page 6).
• For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
Samsung Easy Printer Manager is an application that combines Samsung
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
user interface. Switching between the two interfaces is easy: just click a button.
4
Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Easy Printer Manager.
• For Windows 8, from Charms, select Search > Apps> Samsung Printers >
Samsung Easy Printer Manager.
For Mac,
Open the Applications folder > Samsung folder > Samsung Easy Printer
Manager.
The Samsung Easy Printer Manager interface is comprised of various basic
sections as described in the table that follows:
The screenshot may differ depending on operating system you are using.
Using Samsung Easy Printer Manager
152
4. Useful Management Tools
Select the Help menu or click the button from the window and click on
any option you want to know about.
1
Printer list The Printer List displays printers installed on your
computer and network printers added by network
discovery (Windows only).
2
Printer
information
This area gives you general information about your
machine. You can check information, such as the
machine’s model name, IP address (or Port name), and
machine status.
You can view the online User’s Guide.
Troubleshooting button: This button opens the
Troubleshooting Guide when an error occurs.
You can directly open the necessary section in the
user’s guide.
3
Application
information
Includes links for changing to the advanced settings
(switching UI), refresh, preference setting, summary, help,
and about.
The button is used to change the user
interface to the advanced settings user interface
(see "Advanced settings user interface overview"
on page 153).
4
Quick links Displays Quick links to machine specific functions. This
section also includes links to applications in the advanced
settings.
If you connect your machine to a network, the
SyncThru™ Web Service icon is enabled.
5
Contents area Displays information about the selected machine,
remaining toner level, and paper. The information will vary
based on the machine selected. Some machines do not
have this feature.
6
Order supplies Click on the Order button from the supply ordering
window. You can order replacement toner cartridge(s)
from online.
Using Samsung Easy Printer Manager
153
4. Useful Management Tools
5
Advanced settings user interface overview
The advanced user interface is intended to be used by the person responsible
for managing the network and machines.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
Device Settings
You can configure various machine settings such as machine setup, paper,
layout, emulation, network, and print information.
Alert Settings (Windows only)
This menu includes settings related to error alerting.
•Printer Alert: Provides settings related to when alerts will be received.
•Email Alert: Provides options relating to receiving alerts via email.
•Alert History: Provides a history of device and toner related alerts.
154
4. Useful Management Tools
Using Samsung Printer Status
The Samsung Printer Status is a program that monitors and informs you of the
machine status.
• Available for Windows users.
• The Samsung Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
• Check the operating system(s) that are compatible with your machine
(see "System requirements" on page 65).
6
Samsung Printer Status overview
If an error occurs while operating, you can check the error from the Samsung
Printer Status. Samsung Printer Status is installed automatically when you install
the machine software.
You can also launch Samsung Printer Status manually. Go to the Printing
Preferences , click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
Icon Mean Description
Normal The machine is in ready mode and experiencing no
errors or warnings.
Warning The machine is in a state where an error might occur in
the future. For example, it might be in toner low status,
which may lead to toner empty status.
Error The machine has at least one error.
1
Toner Level You can view the level of toner remaining in each
toner cartridge. The machine and the number of
toner cartridge(s) shown in the above window may
differ depending on the machine in use. Some
machines do not have this feature.
2Option You can set Printing Job Alert related settings.
Using Samsung Printer Status
155
4. Useful Management Tools
3Order Supplies You can order replacement toner cartridge(s) from
online.
4
User’s Guide You can view the online User’s Guide.
This button opens the Troubleshooting
Guide when an error occurs. You can
directly open the troubleshooting section in
the user’s guide.
5Close Close the window.
156
4. Useful Management Tools
Using Samsung Printer Experience
Samsung Printer Experience is a Samsung application that combines
Samsung machine settings and machine management into one location. You
can set device settings, order supplies, open troubleshooting guides, visit
Samsung’s web site, and check connected machine information. This
application will be automatically downloaded from the Windows Store if the
machine is connected to a computer with an Internet connection.
7
Understanding the Samsung Printer Experience
To open the application,
From the Start screen, select the Samsung Printer Experience ( ) tile.
The Samsung Printer Experience interface comprises various useful features as
described in the following table:
The screenshot may differ depending on the model you are using.
1
Printer
Information
This area gives you general information about your
machine. You can check information, such as the
machine’s status, location, IP address, and remaining
toner level.
Using Samsung Printer Experience
157
4. Useful Management Tools
8
Adding/Deleting Printers
If you do not have any printer added to the Samsung Printer Experience, or if
you want to add/delete a printer, follow the instructions below.
You can only add/delete network connected printers.
Adding a printer
1From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
2 Select Add Printer
3 Select the printer you want to add.
You can see the added printer.
If you see mark, you can also click mark to add printers.
2User Guide You can view the online User’s Guide. You need to be
connected to the Internet to use this feature.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
3
Order Supplies Click on this button to order replacement toner
cartridges online. You need to be connected to the
Internet to use this feature.
4Visit Samsung Links to Samsung printer website. You need to be
connected to the Internet to use this feature.
5
Printer Settings You can configure various machine settings such as
machine setup, paper, layout, emulation, networking,
and print information through SyncThru™ Web
Service. Your machine needs to be connected to a
network. This button will be disabled if your machine is
connected via USB cable.
6
Device List &
Latest Scanned
Image
The scan list displays devices that supports Samsung
Printer Experience. Under the device, you can see the
latest scanned images. Your machine needs to be
connected to a network to scan from here. This section is
for the users with multi-functional printers.
Using Samsung Printer Experience
158
4. Useful Management Tools
Deleting a printer
1From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
2 Select Remove Printer
3 Select the printer you want to delete.
4 Click Yes.
You can see that the deleted printer is removed from the screen.
9
Printing from Windows 8
This section explains common printing tasks from the Start screen.
Basic printing
1Open the document to print.
2 From the Charms, select Devices.
3 Select your printer from the list
4 Select the printer settings, such as the number of copies and orientation.
Using Samsung Printer Experience
159
4. Useful Management Tools
5 Click the Print button to start the print job. Cancelling a print job
If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:
• You can access this window by simply double-clicking the machine icon
( ) in the Windows task bar.
Opening more settings
The screen may appear somewhat different depending on the model or
options.
You can set up more printing parameters.
1Open the document you want to print.
2 From the Charms, select Devices.
3 Select your printer from the list
4 Click More settings.
Using Samsung Printer Experience
160
4. Useful Management Tools
Basic tab
Basic
This option allows you to choose the basic printing settings such as copies,
orientation, and document type.
Eco settings
This option allows you to choose multiple pages per side to save media.
Advanced tab
Paper settings
This option allows you to set the basic paper handling specifications.
Layout settings
This option allows you to set the various ways to layout your documents.
Using Samsung Printer Experience
161
4. Useful Management Tools
Security tab
Some features may not be available depending on the model or options. If
this tab is not shown or disabled, it means that this features are not
supported.
Job Accounting
This option allows you to print with the given permission.
Confidential Printing
This option is used for printing confidential documents. You need to enter a
password to print using it.
Using the sharing feature
Samsung Printer Experience allows you to print from other applications
installed on the computer using the sharing feature.
This feature is only available for printing jpeg, bmp, tiff, gif, and png file
formats.
1Select the content you want to print from other application.
2 From the Charms, select Share > Samsung Printer Experience .
3 Select the printer settings, such as the number of copies and orientation.
4 Click the Print button to start the print job.
163
5. Troubleshooting
Paper feeding problems
Condition Suggested solutions
Paper jams during printing. Clear the paper jam.
Paper sticks together. • Check the maximum paper capacity of the tray .
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine. • Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, feed
manually in the tray.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the top cover and remove any debris.
Envelopes skew or fail to feed correctly. Ensure that the paper guides are against both sides of the envelopes.
164
5. Troubleshooting
Power and cable connecting problems
1
Power
Click this link to open an animation about solving power problems.
Condition Suggested solutions
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
• Connect the machine to the electricity supply first and press the (Power) button on the control panel.
• Disconnect the machine’s cable and reconnect it.
165
5. Troubleshooting
Printing problems
Condition Possible cause Suggested solutions
The machine does not
print.
The machine is not receiving power. Check the power cord connections. Check the power switch and the power source.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
• The top cover is not closed. Close the top cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 53).
• No paper is loaded. Load paper (see"Loading paper in the tray" on page 27).
• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 44).
• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 44).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 18).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct.
Printing problems
166
5. Troubleshooting
The machine does not
print.
The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver.
The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full. Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening printing preferences" on page 36).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 37).
A print job is extremely
slow.
The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application (see "Opening printing preferences" on
page 36). See the printer driver help screen (see "Using help" on page 37).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.Or,
ensure that the paper size in the printer driver settings matches the paper selection in
the software application settings you use (see "Opening printing preferences" on page
36).
Condition Possible cause Suggested solutions
Printing problems
167
5. Troubleshooting
The machine prints, but
the text is wrong,
garbled, or incomplete.
The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected. Check the applicatinon’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning. Try printing a job from another application.
The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again.
Pages print, but they are
blank.
The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 43.
• See "Replacing the toner cartridge" on page 44.
The file may have blank pages. Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
Condition Possible cause Suggested solutions
Printing problems
168
5. Troubleshooting
Before printing, the
machine emits vapor near
the output tray.
Using damp/wet paper can cause vapor [white
smoke] during printing.
This is not a problem, just keep printing. If you are bothered by the smoke [vapor], then
replace the paper with fresh paper from an unopened ream.
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 36).
The printed billing paper
is curled.
The paper type setting does not match. Change the printer option and try again. Go to Printing Preferences , click Paper tab,
and set type to Thick (see "Opening printing preferences" on page 36).
Condition Possible cause Suggested solutions
169
5. Troubleshooting
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition Suggested Solutions
Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 44).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 46).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
46). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 36).
Printing quality problems
170
5. Troubleshooting
Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 46).
• The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 46).
Dropouts If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick or Thicker (see
"Opening printing preferences" on page 36).
If these steps do not correct the problem, contact a service representative.
White Spots If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 46).
• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 46).
If these steps do not correct the problem, contact a service representative.
Condition Suggested Solutions
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Printing quality problems
171
5. Troubleshooting
Vertical lines If black vertical streaks appear on the page:
• The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and
install a new one (see "Replacing the toner cartridge" on page 44).
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
46). If these steps do not correct the problem, contact a service representative.
Black background If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
• Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 44).
• Thoroughly redistribute the toner (see "Redistributing toner" on page 43).
Toner smear • Clean the inside of the machine (see "Replacing the toner cartridge" on page 44).
• Check the paper type and quality.
• Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 44).
Condition Suggested Solutions
Printing quality problems
172
5. Troubleshooting
Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see
"Replacing the toner cartridge" on page 44).
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams
on the reverse side. Printing on seams can cause problems.
Or select Thick Envelope from the Printing Preferences window (see "Opening printing preferences" on page 36).
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening printing preferences" on page 36). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 43).
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 36).
• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain actually used, an overcharging can
occur causing this copy quality problem.
Condition Suggested Solutions
A
Printing quality problems
173
5. Troubleshooting
Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew • Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Condition Suggested Solutions
Printing quality problems
174
5. Troubleshooting
Wrinkles or creases • Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 46).
Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 44).
• The machine may require repairing. Contact a service representative.
Condition Suggested Solutions
A
Printing quality problems
175
5. Troubleshooting
Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 46).
• Check the paper type and quality.
• Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 44).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications.
Horizontal stripes If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 44).
If the problem persists, the machine may require repairing. Contact a service representative.
Condition Suggested Solutions
A
Printing quality problems
176
5. Troubleshooting
Curl If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 36).
•An unknown image
repetitively appears on a few
sheets
•Loose toner
•Light print or contamination
occurs
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.The high altitude may affect the print quality, such
as loose toner or light imaging. Change the altitude setting for your machine (See "Altitude adjustment" on page 130).
Condition Suggested Solutions
177
5. Troubleshooting
Operating system problems
2
Common Windows problems
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
Condition Suggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience is
not shown when you click more
settings.
Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it.
Machine information is not
displayed when you click the
device in the Devices and
Printers.
Check the Printer properties. Click the Ports tab.
(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Operating system problems
178
5. Troubleshooting
3
Common Mac problems
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
Condition Suggested solutions
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Mac with
Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Operating system problems
179
5. Troubleshooting
4
Common Linux problems
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
Condition Suggested solutions
Printing with more than 2
copies does not work.
The problem occurs on Ubuntu 12.04 due to problem in standard CUPS filter 'pdftops' (actual output point it out exactly) and it has
been fixed already. Updating 'cups-filters' package from version 1.0.17 to version 1.0.18 fixes the problem ('pdftops' is a part of 'cups-
filters' package).
Printing PDF files does not
work.
The problem occurs on openSUSE 12.3 and it has some problem in standard CUPS filter 'pdftops' that may affect certain PDF
documents (it seems this issue relates somehow to fonts used in PDF). Due to this problem, incorrect Postscript is generated and device
failed to print it. We are waiting for the patch.
Unchecking collate option in
Print dialog does not work.
For some distributions, GNOME Print Dialog has an issue handling collate option. As workaround, set the default value of collate option
to 'False' using system's Printing utility(execute "system-config-printer" in Terminal program).
Printing always works with
duplex.
This duplex issue was in Ubuntu 9.10 cups package and was already fixed in security updates for this package, starting from cups
version 1.4.1-5ubuntu2.2
180
Contact SAMSUNG worldwide
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact
the Samsung customer care center.
Country/Region Customer Care Center WebSite
ANGOLA 91-726-7864 www.samsung.com
ARGENTINA 0800-333-3733 www.samsung.com
ARMENIA 0-800-05-555 www.samsung.com
AUSTRALIA 1300 362 603 www.samsung.com
AUSTRIA 0810-SAMSUNG (7267864, €
0.07/min)
www.samsung.com
AZERBAIJAN 088-55-55-555 www.samsung.com
BAHRAIN
8000-4726 www.samsung.com/ae
(English)
www.samsung.com/
ae_ar (Arabic)
BELARUS 810-800-500-55-500 www.samsung.com
BELGIUM
02-201-24-18 www.samsung.com/be
(Dutch)
www.samsung.com/
be_fr (French)
BOLIVIA 800-10-7260 www.samsung.com
BOSNIA 051 133 1999 www.samsung.com
BOTSWANA 0800-726-000 www.samsung.com
BRAZIL 0800-124-421
4004-0000
www.samsung.com
BULGARIA 07001 33 11 , normal tariff www.samsung.com
CAMEROON 7095- 0077 www.samsung.com
CANADA
1-800-SAMSUNG (726-7864) www.samsung.com/ca
(English)
www.samsung.com/
ca_fr (French)
CHILE 800-SAMSUNG (726-7864)
From mobile 02-24 82 82 00
www.samsung.com/cl
CHINA 400-810-5858 www.samsung.com
COLOMBIA 01-8000112112
Bogotá: 6001272
www.samsung.com/co
COSTA RICA
0-800-507-7267 www.samsung.com/
latin (Spanish)
www.samsung.com/
latin_en (English)
CROATIA 062 SAMSUNG (062 726 786) www.samsung.com
Cote D’ Ivoire 8000 0077 www.samsung.com
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
181
Contact SAMSUNG worldwide
CYPRUS
8009 4000 only from
landline(+30) 210 6897691 from
mobile and land line
www.samsung.com
CZECH 800-SAMSUNG (800-726786) www.samsung.com
DENMARK 70 70 19 70 www.samsung.com
DOMINICA
1-800-751-2676 www.samsung.com/
latin (Spanish)
www.samsung.com/
latin_en (English)
ECUADOR
1-800-10-7267 www.samsung.com/
latin (Spanish)
www.samsung.com/
latin_en (English)
EGYPT 08000-726786 www.samsung.com
EIRE 0818 717100 www.samsung.com
EL SALVADOR
800-6225 www.samsung.com/
latin (Spanish)
www.samsung.com/
latin_en (English)
ESTONIA 800-7267 www.samsung.com/ee
FINLAND 030-6227 515 www.samsung.com
FRANCE 01 48 63 00 00 www.samsung.com/fr
Country/Region Customer Care Center WebSite
GERMANY
0180 5 SAMSUNG bzw.0180 5
7267864* (*0,14 €/Min. aus dem
dt. Festnetz, aus dem Mobilfunk
max. 0,42 €/Min.)
www.samsung.com
GEORGIA 8-800-555-555 www.samsung.com
GHANA 0800-10077
0302-200077
www.samsung.com
GREECE
80111-SAMSUNG (80111 726
7864) only from land line(+30)
210 6897691 from mobile and
land line
www.samsung.com
GUATEMALA
1-800-299-0013 www.samsung.com/
latin (Spanish)
www.samsung.com/
latin_en (English)
HONDURAS
800-27919267 www.samsung.com/
latin (Spanish)
www.samsung.com/
latin_en (English)
HONG KONG
(852) 3698-4698 www.samsung.com/hk
(Chinese)
www.samsung.com/
hk_en (English)
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
182
Contact SAMSUNG worldwide
HUNGARY 06-80-SAMSUNG (726-7864) www.samsung.com
INDIA 1800 3000 8282
1800 266 8282
www.samsung.com/in
INDONESIA 0800-112-8888
021-5699-7777
www.samsung.com/id
IRAN 021-8255 www.samsung.com
ITALIA 800-SAMSUNG (726-7864) www.samsung.com
JAMAICA 1-800-234-7267 www.samsung.com
JAPAN 0120-327-527 www.samsung.com
JORDAN 800-22273
065777444
www.samsung.com/
Levant (English)
KAZAKHSTAN 8-10-800-500-55-500 (GSM:7799) www.samsung.com
KENYA 0800 724 000 www.samsung.com
KUWAIT
183-2255 (183-CALL) www.samsung.com/ae
(English)
www.samsung.com/
ae_ar (Arabic)
KYRGYZSTAN 00-800-500-55-500 www.samsung.com
LATVIA 8000-7267 www.samsung.com/lv
LITHUANIA 8-800-77777 www.samsung.com/lt
Country/Region Customer Care Center WebSite
LUXEMBURG 261 03 710 www.samsung.com
MALAYSIA 1800-88-9999 www.samsung.com/
my
MEXICO 01-800-SAMSUNG (726-7864) www.samsung.com
MOLDOVA 0-800-614-40 www.samsung.com
MONGOLIA +7-800-555-55-55 www.samsung.com
MONTENEGRO 020 405 888 www.samsung.com
MOROCCO 080 100 2255 www.samsung.com
NAMIBIA 8197267864 www.samsung.com
NIGERIA 0800-726-7864 www.samsung.com
NETHERLANDS 0900-SAMSUNG (0900-7267864)
(€ 0,10/min)
www.samsung.com
NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com
NICARAGUA
00-1800-5077267 www.samsung.com/
latin (Spanish)
www.samsung.com/
latin_en (English)
NORWAY 815-56 480 www.samsung.com
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
183
Contact SAMSUNG worldwide
OMAN
800-SAMSUNG (726-7864) www.samsung.com/ae
(English)
www.samsung.com/
ae_ar (Arabic)
PANAMA
800-7267 www.samsung.com/
latin (Spanish)
www.samsung.com/
latin_en (English)
PARAGUAY 98005210001 www.samsung.com
PERU
0-800-777-08 (Only from
landline)
336-8686 (From HHP & landline)
www.samsung.com
PHILIPPINES
1-800-10-SAMSUNG(726-7864)
for PLDT
1-800-3-SAMSUNG(726-7864) for
Digitel
1-800-8-SAMSUNG(726-7864) for
Globe
02-5805777
www.samsung.com/ph
Country/Region Customer Care Center WebSite
POLAND
0 801-1SAMSUNG(172-678) * lub
+48 22 607-93-33 **
* (całkowity koszt połączenia jak
za 1 impuls według taryfy
operatora)
** (koszt połączenia według
taryfy operatora)
www.samsung.com/pl
PORTUGAL 808 20-SAMSUNG (808 20 7267) www.samsung.com
PUERTO RICO 1-800-682-3180 www.samsung.com
QATAR
800-2255 (800-CALL) www.samsung.com/ae
(English)
www.samsung.com/
ae_ar (Arabic)
ROMANIA 08008 SAMSUNG (08008 726
7864)TOLL FREE No.
www.samsung.com
RUSSIA 800-00-0077 www.samsung.com
SAUDI ARABIA 9200-21230 www.samsung.com/sa
(Arabic)
SENEGAL 8-800-555-55-55 www.samsung.com
SERBIA +381 11 321 6899 (old number
still active 0700 7267864)
www.samsung.com
SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
184
Contact SAMSUNG worldwide
SLOVAKIA 0800 - SAMSUNG(0800-726 786) www.samsung.com
SOUTH AFRICA 0860 SAMSUNG (726-7864) www.samsung.com
SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com
SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com
SWITZERLAND
0848-SAMSUNG (7267864, CHF
0.08/min)
www.samsung.com/ch
www.samsung.com/
ch_fr/
SYRIA 18252273 www.samsung.com/
Levant (English)
TADJIKISTAN 8-10-800-500-55-500 www.samsung.com
TAIWAN 0800-329-999
0266-026-066
www.samsung.com
TANZANIA 0685 88 99 00 www.samsung.com
THAILAND 1800-29-3232
02-689-3232
www.samsung.com/th
TRINIDAD &
TOBAGO
1-800-SAMSUNG (726-7864) www.samsung.com
TURKEY 444 77 11 www.samsung.com
U.A.E 800-SAMSUNG (726-7864) www.samsung.com
U.K 0330 SAMSUNG (726-7864) www.samsung.com
Country/Region Customer Care Center WebSite
U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com
UGANDA 0800 300 300 www.samsung.com
UKRAINE
0-800-502-000 www.samsung.com/ua
(Ukrainian)
www.samsung.com/
ua_ru (Russian)
URUGUAY 40543733 www.samsung.com
UZBEKISTAN 8-10-800-500-55-500 www.samsung.com
VENEZUELA 0-800-100-5303 www.samsung.com
VIETNAM 1 800 588 889 www.samsung.com
ZAMBIA 211350370 www.samsung.com
Country/Region Customer Care Center WebSite
185
Glossary
Glossary
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
ADF
An Automatic Document Feeder (ADF) is a scanning unit that will automatically
feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Macintosh (1984) and is
now deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
Glossary
186
Glossary
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
Coverage
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Glossary
187
Glossary
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
DNS
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company
service which enables a user to use a single telephone line to answer several
different telephone numbers.
Duplex
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
Glossary
188
Glossary
ECM
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as another.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Macintosh (1984) and is now deprecated by Apple
in favor of TCP/IP networking.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Glossary
189
Glossary
Gateway
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
Grayscale
A shades of gray that represent light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
Halftone
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a
non-volatile storage device which stores digitally-encoded data on rapidly
rotating platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Intranet
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
Glossary
190
Glossary
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
ITU-T
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
Glossary
191
Glossary
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
MMR
Modified Modified READ (MMR) is a compression method recommended by ITU-
T T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MR
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
Glossary
192
Glossary
NetWare
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
Glossary
193
Glossary
PostScript
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used
in a printer, a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
PRN file
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
Protocol
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
Glossary
194
Glossary
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
Toner Cartridge
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by by a
combination of heat/pressure from the fuser, causing it to bind to the fibers in
the paper.
Glossary
195
Glossary
TWAIN
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple
Macintosh operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
WEP
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
WPA
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
Glossary
196
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based device-
independent document format.
197
Index
Index
A
accessing
management tools 145
AirPrint 127
AnyWeb Print 147
C
cleaning
inside 47
outside 46
pickup roller 49
cleaning a machine 46
control panel 19
convention 9
E
eco printing 37
F
favorites settings, for printing 37
features 4
print media feature 62
front view 17
G
general icons 9
glossary 185
google cloud printing 124
J
jam
clearing paper 53
tips for avoiding paper jams 52
L
Linux
common Linux problems 179
driver installation for USB cable connected
86, 87
printer properties 143, 142
loading
paper in manual feeder/multi-purpose tray
29, 27
special media 30
local
driver installation 22, 24
M
Macintosh
common Macintosh problems 178
driver installation for USB cable connected
84, 85
printing 140
system requirements 66
manual feeder/multi-purpose tray
tips on using 29
using special media 30
N
network
installing environment 68, 89
IPv6 configuration 91
wireless network setup 93
N-up printing
Macintosh 140
O
overlay printing
create 138
delete 139
print 139
Index
198
Index
P
placing a machine
adjusting the altitude 130
print
mobile OS 121
print media
card stock 32
envelope 31
labels 32
output support 62
preprinted paper 33
special media 30
printer preferences
Linux 143
Printer Status
general information 154
Printing 35
printing
changing the default print settings 131
Linux 142
Macintosh 140
multiple pages on one sheet of paper
Macintosh 140
printing a document
Windows 35
Macintosh 141
133
printing a document
Linux 142
Macintosh 140
problems
paper feeding problems 163, 164, 165, 169
R
rear view 18
regulatiory information 69
S
safety
information 10
symbols 10
samsung printer experience 156
service contact numbers 180
special print features 129
specifications 60
print media 62
stop button 20
supplies
available supplies 40
estimated toner cartridge life 42
ordering 40
replacing toner cartridge 44
SyncThru Web Service
general information 149
T
toner cartridge
estimated life 42
handling instructions 42
non-Samsung and refilled 42, 44
redistributing toner 43, 44
storing 41
tray
adjusting the width and length 26
changing the tray size 26
loading paper in manual
feeder/multi-purpose tray 29
U
understanding the status LED 56
Unix
system requirements 67
Index
199
Index
USB cable
driver installation 84, 86, 85, 87
using help 37, 141
W
watermark
create 137
delete 137
edit 137
Windows
common Windows problems 177
driver installation for USB cable connected
22, 24
system requirements 65
wireless
ad hoc mode 93
Infrastructure mode 93
USB cable 99, 102
WPS (the machine does not have a display
screen)
PBC 97