Table of Contents
- 1 Introduction
- 2 Installation
- 3 Screen Descriptions
- 4 Scanning Photos
- 5 Maintenance
- 6 Achieving Good Quality Images
- 7 Troubleshooting
- Appendix A Specifications
- Appendix B Warranty - US and Canada only
- Appendix C Software License Agreement
Kodak Alaris Picture Saver PS50 User Manual
Displayed below is the user manual for Picture Saver PS50 by Kodak Alaris which is a product in the Scanners category. This manual has pages.
Related Manuals
This product contains portions of imaging code owned and copyrighted by Pegasus Imaging Corp., Tampa, FL,
(www.pegasustools.com). ALL RIGHTS RESERVED.
INTRODUCTION 1-1
INSTALLATION 2-1
SCREEN DESCRIPTIONS 3-1
SCANNING PHOTOS 4-1
MAINTENANCE 5-1
ACHIEVING GOOD QUALITY IMAGES 6-1
TROUBLESHOOTING 7-1
APPENDICES A - C
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1 Introduction
Contents Supporting documentation..............................................................1-2
Accessories.....................................................................................1-2
What’s in the box ...........................................................................1-3
Scanner components......................................................................1-4
Thank you for purchasing a Kodak Picture Saver Scanning System
PS50.
The Kodak Picture Saver Scanning System
allows you to easily digitize and enhance
photos and can also be used as a general
office document scanner. The Kodak Picture
Saver System Software combined with the
Kodak Picture Saver System Scanner allows
you to scan photos, remove red eye, retouch
and rotate images and apply image
sharpening. Once the photos are scanned,
the images can be used in a variety of ways;
e.g., printed, emailed, written to a CD/DVD/
Kodak Picture CD or copied to a USB or
network drive, or uploaded to a photo management system for sharing
and various creative uses such as calendars, photo books or slide
shows. Smart Touch software, included with the system, also supports
general document scanning on the Kodak Picture Saver Scanning
System.
NOTE: The Kodak Picture Saver Scanning System PS50 is not
intended for public environments where access to previous
orders cannot be controlled.
This User’s Guide provides information and procedures for using and
maintaining th e PS50 Scanner which holds up to 20 mixed- size photo s
per batch.
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Supporting
documentation In addition to this User’s Guide the following documentation is also
available.
•Inst allation Guide — provides a step-by-step procedure for installing
the scanner.
•Reference Guide — provides easy visual steps for cleaning your
scanner. Keep this guide close to the scanner so you can use it as a n
easy reference.
The following guide is for advanced users:
•Smart Touch User’s Guide — provides informa tion and procedures
on how to use Smart Touch functionality. This guide is available by
right-clicking on the Scanner icon in the system tray and selecting
Help.
Accessories • Kodak Photo Selector Accessory / for Kodak Picture Saver
Scanning Systems PS50/PS55/PS80 — allows you to scan pages
from your photo albums or scrapbooks without removing the photos
from the page or removing th e page protector. When using the Kodak
Legal Flatbed Accessory or the Kodak A3 Flatbed Accessory the
software will identify and select separate images within the original
flatbed scanned image. CAT No. 188 4618
•Kodak Legal Flatbed Accessory — the Kodak Legal Flatbed adds
scanning capability for exception photos (e.g., badly torn or very
fragile photos, severely curled photos, etc.), bound albums,
scrapbooks and documents up to 216 x 356 mm (8.5 x 14 inches).
CAT No. 119 9470
•Kodak A3 Flatbed Accessory — the Kodak A3 Flatbed adds
scanning capability for exception photos (e.g., badly torn or very
fragile photos, severely curled photos, etc.), bound albums,
scrapbooks and documents up to 302 x 420 mm
(11.92 x 18.15 inches). CAT No. 818 2271
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What’s in the box Before you begin open the box and check the contents:
•Kodak Picture Saver System Scanner
• Pre-separation pad, for use in document scanning
•Kodak Picture Saver Standard Separation Module
• USB 2.0 cable
• Power supply
• AC power cord bundles
• USB software dongle
• Sample Cleaning Kit
•Dust cover
• Welcome Folio which includes:
- Installation CD with the following software that is installed on the
PC during installation:
•Kodak Picture Saver Syste m Software
• Smart Touch software for use in document scanning
• Picture Saver System Scanner driver software
- Printed Reference Guide, English
- Installation Guide
- Read Me First
- Service & Support Contact Info rmation sheets
- Miscellaneous flyers
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Scanner components
Front view The illustration below shows the PS50 Scanner.
Scanner cover — provides access to internal components; such as,
the imaging area and the feed and separation modules.
Input tray — holds photos or documents.
Function window — displays numbers 1 through 9 indicating Smart
Touch tasks (i.e., Color PDF, Black and White PDF, etc.). For more
information about Smart Touch functionality, see the Smart Touch
User’s Guide.
Start button — illuminates or flashes indicating scanner status.
•Steady green: ready to scan
•Flashing green: preparing to scan
•Steady red: scanner not communicating with the PC
•Flashing red: error indication such as, Scanner Cover Open, in
conjunction with the Function window displaying an “E”.
See Chapter 7, Troubleshooting for error code descriptions.
Scroll buttons — press the Up or Down scroll buttons to select a
Smart Touch task.
Output tray — collects the scanned photos or documents.
Scanner
cover
Input
tray
Function
window
Start
button
Output tray
Scroll buttons
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Inside view
Side guides — slide the guides back and forth to accommodate the
size of photos you are scanning.
Paper path sensor — tracks the movement of paper and photos
through the scanner.
Feed module cover — this cover needs to be removed when cleaning
or replacing the feed module or feed module tires.
Feed module, rollers and separation module — provides smooth
feeding and separation of various sizes, thicknesses and textures of
photos.
Open imaging area — for optimum image quality, keep the imaging
area clean. Do not blow air into the camera. See Chapter 7,
Troubleshooting.
Closed imaging area — for optimum image quality, keep the imaging
area clean. This area can be cleaned using the Kodak-approved
cleaning supplies. See Chapter 5, Maintenance.
Separation module release lever — push this lever down to release
the separation module for cleaning or replacement.
Gap release lever — allows you to manually adjust the space between
the feed module and separation module for photos that require special
handling, e.g., photos that are badly torn.
Scanner cover release lever — opens the scanner to allow access to
the paper path for cleaning or clearing a jam.
Paper present sensor — detects the presence of photos or
documents in the input tray.
Gap release
lever
releas e le ve r
Side guides
Paper path
sensor
Separation module
Separation
module
Scanner cover release lever
Open imaging area
Feed module
Feed module
cover
Rollers
Paper present
sensor
Closed imaging area
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Rear view
Power port — connects the power to the scanner.
USB port — connects the scanner to the PC.
Routing channel — allows you to secure the USB cable and power
cord to protect them when the scanner is moved.
Security lock port — connects a security lock to the scanner (similar
to the security lock port used for a laptop). You can purchase a
standard security lock at an office supp ly store. Refer to the instructions
provided with the security lock for installation procedures.
Power switch — turns the scanner on and off.
Power switch
Power port
USB port
Security
lock port
Routing
channel
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2 Installation
Contents Installing the scanner......................................................................2-1
Installation notes......................................................................... 2-2
Installing the Kodak Picture Saver System Software..................2-2
Connecting the power cord and USB cable................................2-4
Turning on the scanner...................................................................2-5
Turning the scanner off with the toggle power switch .....................2-6
Turning the scanner off with the rocker power switch.....................2-6
Starting the application software.....................................................2-6
Exiting the application software ......................................................2-6
Installing the scanner This section provides detailed information of the Installation Guide that
is provided with your scanner. Follow these steps in the order they are
provided to install your scanner. For additional information about
installation and use of the system, go to:
www.kodakalaris.com/go/picturescanning, and select the Kodak
Picture Saver Scanning System PS50. Select Video Resources on
the Support tab.
NOTE: If you have already performed all of the steps in the Installation
Guide, skip this section.
• Power down any scanners attached to the PC before installing the
Picture Saver System Software application.
• Install the software before connecting the scanner to the PC.
• Be sure you have administrator rights. The Picture Saver Scanning
System application must be installed under Administrator and run
under Administrator or Standard groups.
• Close any currently running applications.
• Close any currently running applications that use a USB software
dongle before starting the Picture Saver Scanning System
installation.
• Close any scanning applications including the Scan Validation Tool
and Smart Touch.
• Remove any USB software dongle connected to the PC.
• An Internet connection is necessary to complete Product
Registration.
NOTE: If an Internet connection is not available, contact Technical
Support (refer to Chapter 7, “Contact Information”).
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Installation notes Windows 7, 8 and 10
If you are installing on Windows 7, Windows 8 or Windows 10, the
following message may be displayed after installing the software and
turning on the scanner.
• Click on the Skip obt aining driver sof tware from Windows Up date
link.
Installing and/or upg rading the Kodak All In One Home Center Software
on the same PC with the Kodak Picture Saver System Application may
remove the PS50 registry entries. This will prevent the Kodak Picture
Saver System Application software from running. The product
registration screens may be d isplayed instea d of the app lication sp lash
screen. If this happens, re-install and re-register your Kodak Picture
Saver Application.
Installing the Kodak Picture
Saver System Software 1. Insert the Kodak Picture Saver System Software Installation CD in
the CD-ROM drive. The installation program starts automatically.
NOTE: If the installation does not auto start, access the drive
where the CD is inserted and browse to the
INSTALLSTW.exe file on the root directory of the CD.
2. Select Install Language.
3. Click Next when the Welcome screen is displayed.
4. Click Next after you have read and agreed with the terms of the
Software License Agreement.
5. If you want to store the scanned images in the c:\Scanned_Pictures
default directory, click OK. Otherwise, use the Browse panel to
select the desired directory, or type the full pathname of the
directory. When finished, click OK.
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Several progress messages will be displayed.
NOTES:
• When installing on Windows Vista, Windows 7, Windows 8 or
Windows 10, you may be prompted to allow sections of the
installer to run. Select Run to install.
• If the correct version of .NET Framework is not installed, a
message box will be displayed stating that it is being installed.
This installation can take several minutes.
• If the correct version of Microsoft C++ redistributable runtime
library is not installed, a message will be displayed to install the
software. Do not cancel the installation process.
6. Windows XP users may be asked to install Microsoft Feature Pack
for Storage. Select Yes to install. The Picture Saver Scanning
System installation includes a required Product Registration step.
Product Registration must be completed to use the Picture Saver
Scanning System Software application.
An Internet connection is required to complete Pro duct Registration.
Make sure that the following Internet address is not blocked: https://
www.onlineregister.com. If you do not have an Internet connection,
contact Technical Support (refer to Chapter 7, “Contact
Information”).
NOTE: You will need the scanner serial number for product
registration. The scanner serial number is located on the
bottom of the scanner and on the shipping carton.
7. Click Finish when the installation is complete.
8. Remove the Installation CD from the CD-ROM drive. The Picture
Saver System application shortcut will be placed on your desktop.
9. Restart the PC.
10.The Kodak Picture Saver Scanning System has a fixed screen size
of 1024 x 768. You may want to change the taskbar properties by
unselecting "Keep the taskbar on top of other windows." This will
keep the taskbar from covering the lower portion of the application
when the screen resolution is set at 1024 x 768. You can also
alternatively set the display properties to a higher screen resolution
than 1024 x 768, such as 1280 x 1024 so the application does not
cover the entire desktop.
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Connecting the power cord
and USB cable When the Picture Saver System Software has been installed, connect
the power supply, power cord and USB cable to the scanner. Refer to
the illustration below for making proper connections. Make sure the
power outlet is located within 1.52 metres (5 feet) of the scanner and is
easily accessible.
1. Select the appropriate AC power cord for your region from the
supply of power cords pa cked with your scanner.
2. Attach the power cord you selected to the power supply.
NOTE: Be sure that the power cord is securely attached to the
power supply.
3. Plug the output power cord from the power supply into the power
port on the scanner.
4. Plug the other end of the power cord into the wall outlet.
NOTE: The green LED on the power supply indicates the power is
on.
5. Attach the USB cable to the scanner USB port, located on the back
of the scanner.
6. Attach the other end of the USB cable to the proper USB 2.0 port on
your PC.
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7. Secure the power cord and USB cable into the routing channel on
the back of the scanner.
Turning on the
scanner 1. If your scanner has a toggle power switch, momentarily press the
toggle button on the back of the scanner to turn the scanner on;
otherwise press the button on the back of the scanner to the On (I)
position.
When you turn on the scanner, the LED indicator on the front of the
scanner will flash as the scanner goes through a series of self test s.
Please wait while the operating system synchronizes the scanner
with the installed software.
When the installation process is complete and ready to scan, the
LED indicator will stop flashing and stay green.
2. When scanner setup is complete and you are ready to scan photos,
insert the USB software dongle in a USB port on your PC. Wait for
the USB software dongle to be recognized by your PC.
NOTE:DO NOT LOSE THE USB SOFTWARE DONGLE! THERE IS A
FEE TO REPLACE THE DONGLE. IT IS RECOMMENDED
THAT YOU ATTACH THE DONGLE TO THE SCANNER USB
CABLE.
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Turning the scanner
off with the toggle
power switch
To turn the scanner off, press the toggle button for 1 second.
NOTE: The Power Off energy saver feature will also turn the scanner
off af ter an extended period of time afte r the scanner is in power
saver mode. The default is 60 minutes , however, you can
configure this period of time via your scanning application. Valid
values are 0-240 minutes.
Turning the scanner
off with the rocker
power switch
If your scanner has the rocker power switch, press the button on the
back of the scanner to the Off (O) position.
Starting the
application software 1. Turn on any Kodak flatbed accessories before starting the
application.
2. Double-click on the application shortcut on your desktop or select
St art>Programs>Kodak>KODAK Picture Saver System>Picture
Saver System PS50. The Customer Information screen will be
displayed.
Exiting the
application software • Click the Exit icon in the lower right-hand corner on most screens or
click the Close box in the upper right-hand corner.
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3 Screen Descriptions
Contents Customer Order Information screen ...............................................3-2
Scan Images screen.......................................................................3-3
Photo Selector screen..................................................................... 3-7
Scan Viewer screen........................................................................ 3-9
Scan Settings screen....................................................................3-10
Enhance Picture screen................................................................3-12
Order Preview screen ................................................................... 3-14
Preview Details screen .................................................................3-15
Order Summary & Creation screen...............................................3-17
Burn CD or Burn DVD..............................................................3-18
Burn Kodak Picture CD............................................................3-20
Copy to.....................................................................................3-21
This chapter describes the screens and icons that are available when
using the Kodak Picture Saver Scanning System.
NOTE: Some of the screens and options described in this chapter are
only available if you have the Kodak Photo Selector Accessory
installed and enabled.
All screens within the Kodak Picture Saver Scanning System provide
the following icons:
A message area is provided on all screens below the title bar.
About: displays the software version and copyright information.
Exit: closes the Kodak Picture Saver System Sof tware.
Messages are displayed in this are a
3-2 A-61760 September 2015
Customer Order
Information screen When you launch the Picture Saver System Software, the Customer
Order Information screen will be displayed.
Customer Information
Order # (required) — enter any text you want to add for your own
reference or select a previous order by clicking on the drop-down arrow .
This text is appended with the date and time for new orders. This is a
required field. Up to 51 alphanumeric characters are allowed in this
field.
Name and Address — optionally enter the customer name, address
and email address information. These are not required fields.
NOTE: These fields will auto-fill with any saved values when opening a
previous order and the data may be modified.
• Up to 58 characters are allowed in the Last, First, Street, and City
fields.
• Up to 42 characters are allowed in the State/County/Country and
Phone fields.
• Up to 58 characters are allowed in the E-Mail field. If you enter an
email address, it must be a valid email address format.
• Up to 24 characters are allowed in the Zip/Post Code field.
NOTE: This information is saved in a .xml file format in the same
directory where the images are saved.
Continue — displays the Scan Images screen.
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Scan Images screen When you click Continue on the Customer Order Information screen,
the Scan Images screen will be displayed.
Scan Settings — at the top of the Scan Images screen, the current
Scan Settings are displayed. If these settings are not acceptable, you
can change them by clicking the Settings button. For more information
regarding these settings, see the section entitled, “Scan Settings
screen”.
16-Up Display window — displays up to 16 images at a time within the
active folder.
Previous — goes back to the Customer Order Information screen.
St art Over — goes back to the Customer Orde r Information screen and
clears the system of all data for the current order. The confirmation
message Do you want to start over? will be displayed.
Batch Scan — scans batches of photos using the Picture Saver
System Scanner and displays the Scan Viewer screen.
Flatbed Scan — if an optional Kodak A3 or Legal Flatbed is attached,
this button will be displayed. Photos will be scanned from the flatbed
and the Scan Viewer screen or the Photo Selector screen (if installed
and enabled) will be displayed.
Moves to the previous set of 16 images
Moves to the next set of 16 images
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Image Cleaner Tool — when checked, the Picture Saver System will
make every attempt to eliminate any streaks in the image during the
scanning process. Applying the Image Cleaner Tool does not slow
down the scanning process. Frequently streaks in images are caused
because the scanner has accumulated dust and dirt. Be sure your
scanner is clean to help prevent streaks in images.
NOTE: The Image Cleaner Tool is not applied to flatbed scans and front
side scans.
Settings — when selected, the Scan Settings screen is displayed
which allows you to change the following settings: the batch scan
mode, sharpen images, resolution and other settings. For more
information regarding these settings see the section entitled, “Scan
Settings screen”.
This Batch
•Image: displays the number of the first image shown in the 16-Up
Display window.
•To: displays the number of the last image shown in the 16-Up Display
window.
•Of: displays the total number of images scanned in this batch.
Total Images — displays the total number of images in the order.
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Scan Images screen
(continued) When you click Batch Scan or Flatbed Scan on the Scan Images
screen, full size 1-up images will be displayed in the Scan Viewer
screen as the photos are being scanned. After the batch is scanned,
the Scan Viewer screen will close and the photos will be rearranged
and displayed in the order they were scanned. You can edit all images
in the batch or individual images or scan another batch and continue
scanning.
NOTE: To edit an individual image, click on the thumbnail. The Enhance
Picture screen will be displayed.
16-Up Display window — displays u p to 16 image s at a time. The last
images scanned will be displayed initially.
Scanning Completed — displays the Order Preview screen.
Previous — goes back to the Customer Order Information screen.
St art Over — goes back to the Customer Orde r Information screen and
clears the system of all data for the current order. The confirmation
message Do you want to start over? will be displayed.
Moves to the previous set of 16 images
Moves to the next set of 16 images
Rotates the image 90 degrees counter-clockwise (left).
Rotates the image 90 degrees clockwise (right).
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Batch Scan — allows you to scan another batch of photos into the
same order # from the Kodak Picture Saver System Scanner.
Flatbed Scan — allows you to scan another photo from an attached
Kodak A3 or Legal Flatbed Accessory.
Image Cleaner Tool — when checked, the Picture Saver Scanning
System will make every attempt to eliminate any streaks in the image
during the scanning process. Applying the Image Cleaner Tool does not
slow down the scanning process. Frequently streaks in images are
caused because the scanner has accumulated dust and dirt. Be sure
your scanner is clean to help prevent streaks in images.
NOTE: The Image Cleaner Tool is not applied to flatbed scans and front
side scans.
Settings — when selected, the Scan Settings screen is displayed
which allows you to change the settings from batch to batch. For more
information regarding these settings see the section entitled, “Scan
Settings screen”.
Redo Batch Scan/Redo Flatbed scan — allows you to rescan and
replace the last batch of scanned images and displays the Scan Viewer
screen.
Auto Rot ate— wh en selected , th e Picture Saver Scanning System will
make every attempt to automatically rotate images to the correct
orientation. This option works most effectively for photos with faces;
therefore some photos may still need to be rotated manually.
• For two-sided scans, the back side image is automatically rotated
with the same orient ation as the detected orientation for the front side
image.
• Auto rotation is lossless.
• Auto Rotate is applied to all images in the current batch.
KODAK Perfect Touch — automatically enhances (e.g., color,
contrast, brightness, etc.) images scanned as color in a batch. When
this option is selected, a KODAK Perfect Touch progress bar is
displayed at the top of the screen.
• KODAK Perfect Touch is applied to all images in the current batch.
This Batch
•Image: displays the number of the first image shown in the 16-Up
Display window.
•To: displays the number of the last image shown in the 16-Up Display
window.
•Of: displays the total number of images in the batch.
Total Images — displays the total number of images in this order.
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Photo Selector
screen If you have the Kodak Photo Selector Accessory, when you click
Flatbed Scan or Redo Flatbed Sca n the Photo Selector screen will be
displayed. This option can also available on the Enhance Picture
screen.
NOTE: This option must be enabled on the Scan Settings screen. See
the section “Scan Settings screen” later in this chapt er for mo re
information.
If you do not have this accessory, skip this section and go to the next
section entitled, “Scan Viewer screen”.
The Kodak Photo Selector Accessory allows you to scan pages from
your photo albums or scrapbooks without removing the photos from the
page or removing the page protector. Using the Kodak Legal Flatbed
Accessory or the Kodak A3 Flatbed Accessory, the sof tware will identify
and select separate images within the original flatbed scanned image.
These are collectively referred to as separated images and the
individual image selections as selection frames.
After the images are separated and saved, you can use the photo
editing options to enhance your image, remove red eye, etc.
Original Images pane — displays the original image of the album
page scanned from the flatbed. The photos are automatically identified
and marked with a blue selection frame.
Selected Images pane — displays the individual images that have
been separated from the original scanned image along with the total
image count. Any selection frame changes that you make on the
original image will be displayed in this pane. For example, if you delete
an image selection frame from the Original Image pane, the image will
be deleted from the Selected Images pane. You can rearrange the
images in this pane to the order you want them returned to the main
program by left-clicking on the image and placing it in the desired
position.
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Blue selection frame — outlines the borders of a photo af ter scanning.
When you click on an individual image selection, the blue selection
frame will turn yellow and the Delete button will become active.
Yellow selection frame — when you click on an individual image
selection, the blue selection frame will turn yello w and the Delete button
will become active. You can use the yellow selection frame to straighten
an image after scanning and resize or crop an image. When you make
a change using the yellow selection frame the resultant image will be
displayed immediately in the Selected Images pane. If you hold down
the Ctrl key while adjusting the yellow selection frame, it will give you
finer control on the selected area.
Zoom in — magnifies the image in the Original Image pane.
Zoom out — reduces the image in the Original Image pane.
Fit to window — reduces or magnifies the image in the Original Image
pane to fit the entire window.
Add — when selected, allows an image selection fra me to be drawn to
add an image to the Selected Images pane.
Delete — when an image is selected and you click Delete, that image
will be removed from the Selected Images pane.
Reset All — when selected, reverts back to the original automatically
separated images. This option is available if any changes have been
made.
Return — when clicked, returns you to the Scan Images screen. If you
made any changes to any images, the message, Do you want to save
the selected images? will be displayed.
About: displays the software version and copyright information.
Help: displays the on-line help for this screen.
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Scan Viewer screen When you click Batch Scan, Flatbed Scan, Redo Batch or Redo
Flatbed Scan or Redo Scan, the Scan Viewer screen will be
displayed.
The screen will display images one at a time while scanning, then close
automatically when scanning is completed.
Pause Display/Continue Display — when selected, will hold the
currently displayed image. When selected again, will refresh to the
most recently scanned image.
Stop Scanner — when selected, scanning will stop. The Scan Images
or Enhance Picture screen will be displayed.
NOTE: If there are no photos in the feeder at the time Stop Scanner
was clicked, the scanner will continue to run until the transport
time out is reached and the Scan Images or Enhance Picture
screen will be displayed. To bypass long transport time outs,
place a photo in the scanne r to tra nsport it t hrough the scan ner,
the transport will then stop when the photo exits. This photo will
not be part of your batch of scanned images.
Return — returns to the Scan Images or Enhance Picture screen.
The Scan Viewer refresh rate may be adjusted to show every image or
to sample the scanned images from every image up to every tenth
image. The Scan V iewer scree n may also be disa bled. Refer to section
Application Configuration in Chapter 7 for more information.
3-10 A-61760 September 2015
Scan Settings screen The Scan Settings screen a llows you to change th e default settings (as
shown) that are used in the scanning process.
Scan as — select either Color or Grayscale.
NOTE: Color scanning is recommended for most photos, including
black and white and grayscale photos, so KODAK Perfect
Touch and Sharpen processing may be applied to the scanned
images. Use Grayscale scanning for exception processing if
color scan results are not what you desired.
Batch Scan Mode — select one of the following batch scan modes:
•Front Side — captures the front side of the photo that is in the input
tray. This is the recommended mode for photos.
•Back Side — captures the back side of the photo that is in the input
tray.
•Two Sided — captures both sides of the photo as two separate
image files labeled A and B.
NOTE: Photos should always be scanned face up, with the tops
pointing down into the scanner.
T ransport T imeout — allows you to set the amount of time the scanner
will wait after the last photo enters the transport before the transport
timeout action is taken. You can specify a time delay setting from 1 to
20 seconds to allow more time to insert the next photo or document into
the current batch.
Flatbed Scan Mode — this option is only visible if you have the Kodak
Photo Selector Accessory.
•Enable Photo Selector — check this option to enable the Photo
Selector Accessory and directly send the image scanned from the
flatbed to the Photo Selector Accessory to complete the flatbed scan.
For more information, see the section entitled, “Photo Selector
screen” earlier in this chapter.
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Resolution — allows you to select the dots per inch (d pi), which affect s
the size of the image. The options are: 300, 600 and 1200 dpi. The
default is 300 dpi. In most cases, 300 d pi is sufficient. Selecting 600 dpi
or 1200 dpi increases scanning and processing time.
Compression — select one of the compressions settings. Best is the
default.
•Best — optimum compression , best image q uality. Creates a smaller
file size than Superior. Select Best if you want st andard size reprints
of scanned image files.
•Superior — minimum compression, superior image quality. Creates
a file that is 5 to 10 times larger than Best compression, which will
impact performance. Select Superior if you want to reprint
enlargements of scanned image files.
Sharpen Images — sharpens the focus and edges of the scanned
image. If this option is selected, all photos within the batch (the sta ck of
photos to be scanned) will be sharpened unless the setting is changed
again.
The options are:
•None: no sharpening will be done. This is the default.
•Low: low amount of sharpening applied after the batch scan has
been completed.
•High: high amount of sharpening applied after the batch scan has
been completed.
NOTE: Low is the recommended sharpening setting in most cases
where sharpening is desired. This option is not recommended
for grayscale images.
Output Media — determines whether files are partitioned to fit onto a
CD or DVD based on file size.
•Prompt for Media: if selected, you will be asked to select KODAK
Picture CD, CD or DVD output after scanning is complete.
3-12 A-61760 September 2015
Enhance Picture
screen When you click on a thumbnail on the Scan Images screen, the image
will be displayed in the Enhance Picture screen.
Original Image/Enhanced Image — the Original Image window
displays the image as it was scanned. When you select one of the
Enhanced Image icons (e.g., Red Eye), the changes will be displayed
in the Enhanced Image win dow. When you are finished with the current
image, a message will be displayed asking if you want to save the
changes.
Return — goes back to the Scan Images screen.
St art Over — goes back to the Customer Orde r Information screen and
clears the system of all data for the current order. The confirmation
message Do you want to start over? will be displayed.
Moves to the previous image Moves to the next image
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Enhance Image icons
Delete — deletes the selected image.
Redo Scan — replaces the current image with the rescanned
images. If multiple photos are rescanned, the current image is
replaced and the rescanned images are inserted in place into
the correct order. If reverse scan order is turned on, then the
image order will be reversed the same as a batch scan. When
rescanning multiple images, you may save all of the rescanned
images or none of the images. You may select to rescan the
photos Front Side, Back Side or Both Sides or from the
flatbed, if a flatbed is attached.
Rescanned images will be displayed in the Scan Viewer screen.
Kodak Perfect Touch — enhances the colors, contrast,
brightness, etc. in the scanned image. This option applies to
black and white and color images scanned as color.
Photo Selector — if you have the Kodak Photo Selector
Accessory, this option will be available. When selected, displays
the Photo Selector screen with the current image on the
Enhance Photo screen.
Red Eye — removes the red eye in the scanned image. This
option applies to color images scanned as color.
Rotate 90 degrees — rotates the image 90 degrees to the left
(counter-clockwise).
Rotate 90 degrees — rotates the image 90 degrees to the right
(clockwise).
3-14 A-61760 September 2015
Order Preview screen When you click Continue on the Scan Images screen, the Order
Preview screen is displayed. This screen allows you to preview and
modify your images before completing this customer order.
By default, the maximum folder size is 550 MB for KODAK Picture CD,
650 MB for CDs and 4.4 GB for DVDs. If a customer order contains
more images than can fit on the CD or DVD, multiple folders will
automatically be created while scanning. For more information on
setting folder sizes, see the section entitled, “Application configuration”
in Chapter 7.
Display window — displays the folder(s) of scanned photos. You can
click on a folder to view the contents.
Continue — displays the Order Summary and Creation screen.
Previous — goes back to the Customer Order Information screen.
St art Over — goes back to the Customer Orde r Information screen and
clears the system of all data for the current order. The confirmation
message Do you want to start over? This will delete all the files
that were scanned will be displayed.
This Order — provides a summary of the folders within this customer
order.
•Folder: displays the number of the first folder shown in the Order
Preview window.
•To: displays the number of the last folder shown in the Order Preview
window.
•Of: displays the total number of folders in this customer order.
Moves to the previous set of
folders Moves to the next set of folders
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Preview Details
screen When you click Next on the Scan Images screen, the Preview Details
screen is displayed. The customer can manually rotate an image from
this screen or click on a individual image to display the Enhance Picture
screen. The Enhance Picture screen allows image editing. See the next
section for more information.
16-Up Display window — displays up to 16 images at a time.
Next — displays the Order Summary & Creation screen.
Previous — goes to the Scan Images screen.
Media — displays the percen tag e of media u sed. If this reaches 100%,
the system will not allow the customer to scan additional images as p art
of this order.
Edit Picture — displays the En hance Picture screen for the first image.
Images may be edited in a group of 16 at a time. Use the scroll bars to
scroll forward or backward through the scanned images then select
Edit Picture.
Auto Rot ate — when selected, the Picture Saver Scanning System will
make every attempt to properly automatically rotate images to the
correct orientation. This option works effectively for photos with faces,
therefore some photos may still need to be rotated manually.
For two-sided scans, the back side image is automatically rotated to the
same orientation as the front side image.
NOTE: Auto rotate is slower for grayscale images. Therefore, it is
recommended that you scan black and white photos as color
images and use grayscale scanning for exception processing if
color scan results are not what you desired.
Rotates the image 90 degrees counter-clockwise (left).
Rotates the image 90 deg rees clockwise (right).
3-16 A-61760 September 2015
This Order — provides a summary of the images within this order.
•Image: displays the number of the first image shown in the 16-Up
Display window.
•To: displays the number of the last image shown in the 16-Up Display
window.
•Of: displays the total number of images in the folder.
•Total Images: displays the total number of scanned images in this
customer order.
Cancel Order — displays the message, Do you want to Cancel this
Order? This will delete all the pictures that were scanned! Click
Yes to cancel the order and return to the Welcome screen.
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Order Summary &
Creation screen When you click Continue on the Order Preview screen, the Order
Summary and Creation screen is displayed. This screen allows you to
finalize your order.
Order Information — displays the information previously entered on
the Customer Order Information scree n. If desired, you can chang e any
customer information except the Order #.
Pictures Scanned — displays the total number of photos scanned.
Total Size — displays the total size of the image files.
Finalize Order — completes this order. You can optionally print the
Order Summary as part of order completion.
Previous — displays the Order Preview screen.
St art Over — goes back to the Customer Orde r Information screen and
starts a new order. The confirmation message Do you want to start
over? will be displayed.
Print Order Details:
• if selected, allows you to prin t the order summary using the operating
system’s Print dialog box. A message will be displayed asking if you
want to start another scan session.
• if not selected, a message will be displayed asking if you want to start
another scan session. If you do not start another scan session, the
application will close. If you do start another scan session, the
Customer Order Information screen will be displayed.
You can output the order by selecting Burn CD/DVD, Burn KODAK
Picture CD or Copy To.
NOTE: Some of these buttons may be disabled if you do not have
permission to burn CDs and DVDs. Refer to the section entitled,
“Application configuration” in Chapter 7 for more information.
3-18 A-61760 September 2015
Burn CD or Burn DVD The Burn CD/DVD dialog box will be displa yed allowing you to burn this
order to a CD or DVD. You can also add other files or folders to the
same CD or DVD. The folder for each order will remain on the hard
drive in the order directory, by default C:\Scanned_Pictures.
NOTE: If the order is too large to fit on a single CD/DVD, the system will
partition the order to fit on multiple media, labeled FD_01,
FD_02, etc.
Burn Files tab
•Destination drive: allows you to select the CD/DVD drive where you
want to write your images to media.
•Files to burn: defaults to the customer order folder when the
customer order fits on one of the selected media (CD, DVD). If more
than one CD/DVD is needed, then each folder is the order will be
invoked separately fo r burning (FD-01, FD-02, etc.). If more than one
CD/DVD is needed, you will be prompted to insert additional media
as required.
•Add Files: use to add files to the list of files and folders to burn.
•Add Folder: use to add one folder at a time to the list of files and
folders to burn.
•Remove Items: allows you to select files or folders to remove from
the list of files and folders to burn.
•Disc Label: defaults to the order number. You can change the
default. Up to 32 characters are allowed in this field.
•Close media: defaults to checked, which will finalize the CD/DVD to
play in other PCs.
•Eject when finished: if checked, will automatically eject the CD/DVD
when burning is complete.
A-61760 September 2015 3-19
•Verification after burning is complete: you can select None (no
verification will take place) or select a Quick or Full verification
process that the data was burned successfully.
•Burn/Cancel — click this butto n to start or cancel a burn. Cancelling
a burn in progress may resu lt in an unusable CD/DVD. There may be
a delay after selecting Burn while the media spins up, before burning
starts.
•Return — click this button to return to the Order Summary and
Creation screen.
Format Disc tab
The Burn CD or Burn DVD screen also has a Format Disc tab which
allows a previously used CD-RW/DVD-R W to be formatted (cleared) so
it may be reused. This tab has the following options:
•Eject when finished: if checked, will automatically eject the CD-RW/
DVD-RW when formatting is complete.
•Quick Format: if checked, will perform a quick formatting process;
otherwise a full formatting will be performed.
•Format Disc: click this button to start formatting a rewritable disc.
When the disc formatting has completed, click the Burn Files tab to
write to disc.
3-20 A-61760 September 2015
Burn Kodak Picture CD The Burn CD\DVD dialog box will be displa yed allowing you to burn this
order to a Kodak Picture CD. The folders for each order will remain on
the hard drive in the order directory, by default C:\Scanned_Pictures.
NOTE: If the order is too large to fit on a single Kodak Picture CD, the
system will partition the order to fit on multiple media, labeled
FD_01, FD_02.
Burn Files tab
•Destination drive: allows you to select the CD/DVD drive where you
want to write your images to media. The media for the Burn KODAK
Picture CD must be a Kodak Picture CD.
•Files to burn: default s to the f older FD-01 when th e completed order
fits on one KODAK Picture CD. If more than one media is needed,
then each folder is the order will be invoked separately for burning
(FD-01, FD-02, etc.). The folders will be burned to the KODAK
Picture CD in \PICTURES.
If more than one Kodak Picture CD is needed, you will be prompted
to insert additional media as required.
•Disc Label: defaults to Kodak Picture CD and should not be
changed.
A-61760 September 2015 3-21
•Close media: is checked and may not be unchecked. This will
finalize the Kodak Picture CD to play in other PCs and supported
DVD players.
•Eject when finished: if checked, will automatically eject the Kodak
Picture CD when burning is complete.
•Verification after burning is complete: is always set to Full
Verification for Kodak Picture CD.
•Burn/Cancel — click this butto n to start or cancel a burn. Cancelling
a burn in progress may result in an unusable Kodak Picture CD.
There may be a delay after selecting Burn while the media spins up,
before burning starts.
•Return — click this button to return to the Order Summary and
Creation screen.
Copy to The Copy To dialog box will be displayed allowing you to copy your
order to another location such as a USB drive or network drive. The
folders for each order will remain on the hard drive in the order
directory, by default C:\Scanned_Pictures.
NOTES:
• To optionally create a new folder, click the Create New Folder
button, then enter the name of the folder in the text box below New
Folder Name.
• Only alphanumeric characters, dashes, underscores and sp aces are
allowed.
A-61760 September 2015 4-1
4 Scanning Photos
Contents Getting your scanner ready to scan................................................4-1
Getting your photos ready to scan..................................................4-3
Handling guidelines.........................................................................4-5
Scanning your photos..................................................................... 4-6
Getting your scanner
ready to scan Even though your scanner can be tilted to an upward and downward
position, it is strongly recommended that you scan your photos in the
downward position.
1. Be sure the scanner is on and ready to scan (green LED/Start
button will be on and constant).
2. Tilt and rotate the scanner away from you to place your scanner in
the downward position.
IMPORTANT: When using the tilt feature, be sure the scanner cover
is closed.
4-2 A-61760 September 2015
3. Adjust the side guides (by sliding them in or out) to accommodate
the size of the photos you are scanning.
4. Adjust the input tray. Adjust the output tray to accommodate your
scanning needs.
• The output tray can be extended to accommodate photos up to
14 inches in length.
A-61760 September 2015 4-3
Getting your photos
ready to scan 1. When organizing your photos for scanning, stack the photos so the
edges are aligned and centered in the input tray. This allows the
feeder to introduce photos into the scanner one at a time.
2. Remove all staples and paper clips before scanning. Staples and
paper clips on photos may damage the scanner and photos.
3. Any inks and correction fluids on the photos must be dry before
scanning is started.
4. Place the photos you want to scan in the input tray of the scanner.
Be sure the photo(s) you want to scan are face up (see below).
• If you encounter problems feeding large stacks of photos, place
the first 25 photos in the tray and start scanning; then place the
rest of the stack in the tray on top of the small stack of photos.
• You may have to tap the bottom of the stack into the feeder
periodically to ensure the photos feed properly.
4-4 A-61760 September 2015
NOTE: If you want to keep your photos in a specific order, do the
following:
Take your photos and place them face up o n the t a ble. Take the
first batch from the top of this stack and place them face up in
the scanner. Select Batch Scan. When the stack is completely
scanned and the scanner has stopped, place another stack in
the scanner and select Batch Scan. When you are using this
method, the scanner should be allowed to stop af ter each batch
is scanned, otherwise the photos will not be in the desired order.
Alternatively, take you r photos and place them face down on the
table. Take your first batch from the top of this stack and place
them face up in the scanner.
For example, if your stack has 9 photos, you would place them
face down on the table so that photo 1 is facing the table, and
the back of photo 9 is on the top of the stack. If you take the first
5 photos on the to p of this st ack (9,8,7, 6,5) and pla ce them face
up in the scanner and scan them, as the scanner emp ties, place
the rest of the photos (4,3,2,1) in the scanner face up.
When the stack is completely scanned, the sof tware will reorder
the image files so that photo 1 will be image 1 and photo 9 will
be image 9, etc. When you are using this method, do not stop
the scanner during scanning, otherwise the photos will not be in
the desired order. You may want to increase the transport
timeout using this method.
Photo File name
1XXXX_01.jpg
9XXXX_09.jpg
A-61760 September 2015 4-5
Handling guidelines Before scanning a batch of photos, review the following guidelines to
save time and improve efficiency. Refer to Chapter 6, Achieving Good
Quality Images for detailed information regarding photo handling and
the importance of scanner cleanliness.
•Handle photos with care! Be sure your hands are clean or wear
clean white cotton gloves. Avoid touching the photographic surface.
• Fragile or precious photos should be scanned using the Kodak A3
Flatbed Accessory or Kodak Legal Flatbed Accessory to eliminate
the risk of damage from automated handling.
• Use the scanner in a clean, dust-free environment.
• Cover the scanner when it is not in use.
• Avoid unnecessary bending and flexing of photos.
• Due to copyright laws, any professionally taken photos that are
copyrighted cannot be scanned without written permission from the
owner.
• Two-sided photo scanning:
- If you have a batch of photos where both sides of some photos
need to be scanned, group these photos togeth er and scan them
in a separate batch. This will save time deleting unwanted blank
images.
- If you need to rescan one side of a two-sided photo, select the
side you want to rescan, otherwise select Two-sided to rescan
both sides.
• If you have a batch of photos that need color enhancement,
brightness adjustment, etc., group these photos together. When you
select KODAK Perfect Touch after scanning, the application
software enhances the entire folder of images at the same time.
• When you delete an image in a display of 16 on the Enhance Pictur e
screen, the display will shift to include the first image from the next
group of 16 images to be displayed.
• If you use Sharpen Ima ge at 600 or 1200 d pi, the processing time will
be significantly increased. This option is not recommended for
grayscale images.
4-6 A-61760 September 2015
Scanning your
photos Before you begin, be su re the Picture Saver System Sca nner is on and
in the Ready state and the USB software dongle is inserted in a USB
port on your PC.
1. Double-click on the Picture Saver System Software shortcut on the
desktop, or select Start>Programs>Kodak>KODAK Picture
Saver System>Picture Saver System PS50. A splash screen will
be displayed while the system initializes; then the Customer Order
Information screen will be displayed.
2. Enter up to 51 alphanumeric characters in the Order # field to
identify this order or select a previous order by clicking on the drop-
down arrow. You must make an entry in this field.
3. If desired, enter the last name, first name, phone, street, city, state/
county/country, zip/post code and email information in the available
fields. This data will auto fill with any data previous ly entered when
re-opening an order and the data may be modified.
A-61760 September 2015 4-7
4. Select Continue.The Scan Images screen will be displayed. The
Scanning Completed button will be active if the order already
contains photos to allow you to proceed to the following screens.
5. Place a batch of photos in the scanner’s input tray (for a Batch
Scan) or as a single photo on the flatbed platen (for a Flatbed
Scan). Be sure the photos you want to scan are facing up properly.
NOTES:
• For best feeding performance always scan the photos with the
scanner body tilted to the downward position and with photos
face up and oriented as shown below.
• Photos will be fed into the scanner from the bottom of the stack.
Therefore, if you want your photos scanned in a specific
sequence, feed your photos as described in the section entitled,
“Getting your photos ready to scan” earlier in this chapter.
4-8 A-61760 September 2015
6. Select the Image Cleaner Tool if you want the Picture Saver
Scanning System to attempt to eliminate any streaks in the back
side image after scanning.
7. Click Settings if you want to chan ge any of the default scan settings
(i.e., mode, resolution, sharpen images, etc.).
NOTE: Within an order you can change the settings anytime before
starting a Batch or Flatbed scan.
8. Click Batch Scan or Flatbed Scan. The message Scanner lamps
are warming may be displayed. Scanning will st a rt when the lamp s
are ready (usually within a few seconds).
NOTES:
• If you are using an optional Kodak Legal Flatbed or Kodak A3
Flatbed, the photo must always be placed face down on the
platen.
• When Batch Scan is selected, you have 1 to 20 seconds to
place photos into the Picture Saver System Scanner depending
on the transport timeout value.
As photos are being scanned, the scanned image s will be displayed
1-up in the Scan Viewer screen.
Pause the Scan V iewer display for an extended review of the image
currently displayed. The scanner will not stop.
To stop the scanner , pull the rest of the pho tos out of the feeder . You
will be returned to the Scan Images screen.
A-61760 September 2015 4-9
When the Scan Viewer screen is closed, the Scan Images screen
will be displayed.
NOTE: If you are using the Kodak Photo Selector Accessory and
are scanning photos using the flatbed, the Photo Selection
screen will be displayed if the Enable Photo Selector
option has been enabled on the Scan Settings screen.
Proceed to the next step if you are using the Photo
Selector Accessory, if not proceed to Step 10.
4-10 A-61760 September 2015
9. Select any images that you want to make changes to (i.e,
straighten, delete, etc.). When fi nished, click Return.
• You can use the following shortcut keys:
- Insert key: to add a photo to the Selected Images pane.
- Delete key: to delete a photo from the Selected Images pane.
- Page Up: to zoom out.
- Page Down: to zoom in.
- Home: to fit to window.
- Tab: to scroll through the images
- Ctrl: finer control of the yellow selection frame
• You can drag and drop an image to reorder images in the
Selected Images pane.
10.If you do not need to make any changes and are finished scanning
all photos in this order, click Scanning Completed.
11. If you want to scan more photos, make enhancements, etc. these
options are available:
• If you want to scan another batch of photos to this order, place
more photos in the input tray and click Batch Scan.
• If you want to scan a single photo using the A3 or Legal Flatbed
Accessory, place the photo on the flatbed and click Flatbed
Scan.
• Use the rotate arrows on each displayed image to rotate as
desired, or select Auto Rotate for the Picture Saver System
Software to make every attempt to automatically rot ate images to
the correct orientation. This option works effectively for photos
with faces; therefore, some photos may still need to be rotated
manually.
• If you want to enhance the colors, contrast, brightness, etc. of all
of the images scanned as color in the scanned batch, click
KODAK Perfect Touch.
• If you want to rescan and replace the last flatbed image or batch
of scanned images, place the desired photos back in the input
tray or flatbed and click Redo Batch Scan or Redo Flatbed
Scan. The rescanned images will be displayed on the screen in
place of the previous batch.
• If you want to edit an individual image (e.g., rotate, delete,
KODAK Perfect Touch, etc.), click on the image you want to
enhance. The Enhance Picture screen will be displayed.
A-61760 September 2015 4-11
• Redo scan may be used to replace a multi-feed image with
images from multiple photos.
12.Make any desired changes, then click Scanning Completed. The
message Are you done scanning this order? will be displayed.
13.Click Yes. The Order Preview screen will be displayed.
14.Select the folder that you want to preview.
4-12 A-61760 September 2015
The Preview Details screen will be displayed.
15.From the Preview Details screen you can make any final changes.
When finished, click Continue.
The Order Preview screen will be displayed.
16.If you want to review the contents of the folder one more time before
finishing your order, select the desired folder, otherwise, click
Continue.
A-61760 September 2015 4-13
The Order Summary & Creation screen will be displayed.
17.V erify that all the information in the order summary is complete. Edit
customer information if desired.
18.Output your image files to the desired media.
• If you want to burn a data CD or DVD, click Burn CD/DVD and
make your selections on the Burn CD/DVD screen.
• If you want to burn a Kodak Picture CD, click Burn KODAK
Picture CD and make your selections on the Burn CD/DVD
screen.
• If you want to copy your order to another location, click Copy to
to select the desired destination.
4-14 A-61760 September 2015
19.When you click Finalize Order, if you want to print the order
summary, check the Print Order Details check box. The Print
dialog box will be d isplayed allowi ng you to print the order summary.
When you are finished, the message Do you want to start a new
Kodak Picture Saver System Scan Session? will be displayed.
If you want to start a new scan session, click Yes. Otherwise, click No
to close the Kodak Picture Saver System Software.
Unless you changed the default at installation, the folders for each
order can be found at C:\Scanned_Pictures. These images can be
handled in a variety of ways: upl oaded to a photo management system,
burned to CD/DVD, printed, emailed, etc.
When the order is finalized, an .xml file will also be created that
contains information abo ut your order. The .xml file ca n be fou nd within
the order folder in the scanned images directory.
A-61760 September 2015 5-1
5 Maintenance
Contents Opening the scanner cover.............................................................5-1
Cleaning procedures.......................................................................5-2
Cleaning the rollers ...................................................................5-2
Cleaning the separati on module................................................. 5-3
Cleaning the feed module ..........................................................5-4
Vacuuming the scanner..............................................................5-5
Cleaning the imaging area .........................................................5-6
Running a transport cleaning sheet............................................5-6
Replacement procedures ...............................................................5-7
Replacing the separation module and tires................................5-7
Replacing the pre-separation pad .............................................. 5-9
Replacing the feed module and tires ........................................5-10
Adjusting the pre-separation roller tension ...................................5-12
Supplies and consumables ..........................................................5-12
Opening the scanner
cover 1. Before opening the scanner cover, be sure the input tray is in the
open position.
2. Press and hold the scanner cover release lever and pull the scanner
cover down.
3. When you finish cleaning the scanner or replacing a part, close the
scanner cover with both hands.
5-2 A-61760 September 2015
Cleaning procedures Your scanner needs to be cleaned periodically. If your photos do not
feed easily, if several photos feed at th e sa me time or if streaks appear
on your images, it is time to clean your scanner. The section entitled,
“Supplies and consumables” at the end of this chapter provides a listing
of the supplies required to clean your scanner.
IMPORTANT : Use only non-flammable cleaners such as those provided
through Parts Services. Do not use household cleaners.
Allow surfaces to cool to ambient temperature before
use. Do not use cleaners on hot surfaces.
Use adequate ventilation. Do not use cleaners in
confined areas.
NOTES:
• Before beginning cleaning procedures, disconnect the electrical
power.
• Wash your hands with soap and water after performing maint enance
procedures.
Cleaning the rollers 1. Open the scanner cover.
2. With a roller cleaning pad, wipe the feed rollers from side to side.
Rotate the feed rollers to clean the entire surface.
IMPORTANT: The roller cleaning pad contains sodium lauryl ether
sulfate which can cause eye irrit ation. Refer to the MSDS
for more information.
3. Dry the rollers with a lint-free cloth.
A-61760 September 2015 5-3
Cleaning the separation
module The separation module should be removed from the scanner for best
cleaning results.
1. Push the separation module up to snap out and lift it out of position.
2. Manually rotate and wipe the separation module tires with a roller
cleaning pad.
3. Inspect the separation module.
If the separation module tires show signs of wear or damage,
replace the tires or the separation module. See “Replacement
procedures” for more information.
4. Insert the separation module by aligning the tabs with the slots and
snapping it into position.
5-4 A-61760 September 2015
Cleaning the feed module • When removing or cleaning the feed module, it may be easier to
access the feed module if you remove the input tray. To remove the
input tray, gently push the input tray to the left or right to release the
pin from the slot, and lift it ou t of position.
1. Pull against the raised edge of the feed module cover and lift it up
and out of position.
NOTE: Be careful not to damage the paper present sensor when
removing or cleaning around the feed module.
2. Rotate the feed module forward and push it to the left to lift it out of
position.
3. Manually rotate and wipe the fe ed module tires with a roller cleaning
pad.
4. Inspect the feed module.
If the feed module tires show signs of wear or damage, replace the
tires or the feed module. See the “Replacement procedures” for
more information.
A-61760 September 2015 5-5
5. Using a vacuum or cleaning pad, remove dust and debris from the
feed module area.
6. Reinstall the feed module by aligning the pins and pushing it toward
the left to fit it into position. Be sure the gears are aligned and it
snaps into place. Roll the feed module back into place.
7. Reinstall the feed module cover by aligning the tabs with the slots
and pushing it back into position until it snaps into place.
Vacuuming the scanner Before cleaning the imaging area, it is suggested that you vacuum the
inside of the scanner to remove any dust and debris.
5-6 A-61760 September 2015
Cleaning the imaging area 1. Wipe the upper and lower imaging area using a “Step 1” Brillianize
Detailer wipe. Be careful not to scratch the imaging area when
cleaning.
2. Wipe the upper and lower imaging area again using the “Step 2”
Brillianize Detailer wipe to remove any debris and polish the
surface.
3. When finished, close the scanner cover with both hands.
NOTE: Do not blow any air into the open imaging area. A static whisk
brush can be used to gently clean the mirro rs inside the came ra.
Running a transport
cleaning sheet 1. Remove the wrapping from the Transport Cleaning Sheet.
2. Adjust the side guides to fit the cleaning sheet.
3. Place a transport cleaning sheet in the input tray (adhesive side
facing you) in portrait orientation.
4. Using your scanning application, scan the transport scanning sheet.
5. After the transport cleaning sheet is scanned, turn it over (adhesive
side facing the input tray) and scan it again.
6. Open the scanner cover and wipe the imaging area with a lint-free
cloth included with the Brillianize Detailer wipes.
7. Close the scanner cover with both hands.
8. Check your image quality.
9. If necessary, repeat this procedure until all residue is removed from
the rollers.
NOTE: When a transport cleaning sheet gets very dirty, discard it and
use a new one.
A-61760 September 2015 5-7
Replacement
procedures Kodak Scanners use replaceable tires that can feed a wide range of
document types, sizes and thicknesses. Tire life and performance will
vary based on the customer’s document set, the frequency of cleaning
the paper path and tires, and following the recommended schedule for
changing tires. Nominal tire life is approximately 60,000 to 125,000
photos/pages. Usage figures are not guaranteed. Customer-operating
environments, document type, the condition of photos being scanned,
and not following the recommended cleaning and replacement
procedures, can cause the life of the consumables to vary. You should
change the tires if you notice an increase in multiple feeds, stoppages,
or a decrease in feeder performance that is not resolved by following
the cleaning procedures.
NOTES:
• Before beginning replacement procedures, disconnect the electrical
power.
• Certain paper types (such as carbonless paper or newsprint), failure
to clean regularly, and/or use of non-recommended cleaning solvents
can shorten roller life.
Replacing the separation
module and tires 1. Push the separation module up to snap out and lift it out of position.
• If you are replacing the separation module, insert the new
separation module by aligning the tabs with the slots and
snapping it into position.
• If you are replacing the tires, continue with Step 2.
5-8 A-61760 September 2015
2. Holding onto the separation module, rotate the release lever back
so you can access the separation roller.
CAUTION: Use caution as the release lever is spring-loaded and
will snap back if you do not hold it in place.
3. Remove the separation roller from the separation module housing.
4. Remove each tire by sliding the tire off the core.
5. Install each new tire by gently pulling it over the core.
IMPORTANT: Do not overstretch the tire, it may tear.
6. Reinstall the separation roller in the separation roller housing. Be
sure the separation roller snaps into place.
7. Reinstall the separation module by aligning the tabs with the slots
and snapping it into position.
A-61760 September 2015 5-9
Replacing the pre-
separation pad If you have the optional document separation module for the Kodak
Picture Saver System Scanner and if you need to install or replace the
pre-separation pad, follow these steps.
1. Remove the separation module from the scanner by following the
steps previously described in “Replacing the sep aration module and
tires”.
2. Hold the separation module in both hands and locate the two side
tabs which protrude slightly from the back of the separation module.
3. Push down on the side tabs until the pre-separation pad protrudes
slightly from the front of the separation module.
4. Grasp the pre-separation pad and pull it out of the separation
module.
5. Discard the worn pre-separation pad.
6. Align the side tabs of a new pre-sep aration p ad with the slot s on the
separation module.
7. Push the pre-separation pad firmly in the slots until the pre-
separation pad flap rests lightly against the separation module tires.
8. Reinstall the separation module by aligning the tabs with the slots
and snapping it into position.
5-10 A-61760 September 2015
Replacing the feed module
and tires 1. Push against the raised edge of the feed module cover and lift it up
and out of position
NOTE: The paper present sensor is located to the left of the feed
module. Be careful not to damage the paper present sensor
when removing or cleaning around the feed module.
2. Rotate the feed module forward and push it to the left to lift it out of
position.
• If you are replacing the feed module, insert the new feed module
by aligning the pins and pushing it toward the left to fit it into
position. Be sure the gears are aligned and it snaps into place,
then go to Step 5.
• If you are replacing the tires, continue with Step 3.
A-61760 September 2015 5-11
3. Remove each core assembly by lifting up and out of position and
slide each tire off of the core.
4. Install each new tire by gently pulling it over the core and replace
the core assembly in the feed module.
NOTE: You may need to slide the shaft to the right or left so the
core fits properly within the feed module housing
IMPORTANT:Do not overstretch the tire; it may tear.
5. Reinstall the feed module by aligning the pins and pushing it toward
the left to fit it into position. Be sure the gears are aligned and it
snaps into place. Roll the feed module back into place.
6. Reinstall the feed module cover by aligning the tabs with the slots
and pushing it back into position until it snaps into place.
5-12 A-61760 September 2015
Adjusting the pre-
separation roller
tension
If you are experiencing multi-feeds or document jams, it may be
necessary to adjust the pre-separation roller tension.
1. Remove the separation module from the scanner by following the
steps described previously in “Replacing the sep aration module and
tires”.
2. Locate the spring on the separation module.
3. Lift the spring from the holder and move it to the left or right as
desired to adjust the tension.
4. When finished, reinsert the separation module by aligning the tabs
with the slots and snapping it into position.
Supplies and
consumables Contact your scanner supplier to order supplies.
NOTE: Items and catalog nu mbers are subject to change.
Description CAT No.
Kodak Feed Rollers (qty 12) 148 4864
Kodak Gentle Photo Separation Module 169 5097
Kodak Picture Saver Standard Separation Module 196 0426
Kodak Digital Science Roller Cleaning Pads (qty 24) 853 5981
Kodak Digital Science Transport Cleaning Sheets (qty 50) 169 0783
Brillianize Detailer Wipes / for Kodak Scanners 826 6488
Kodak Legal Flatbed Accessory 119 9470
Kodak A3 Flatbed Accessor y 818 2271
A-61760 September 2015 6-1
6 A chieving Good Quality Images
Contents Scanning environment ....................................................................6-1
Handling photographs..................................................................... 6-1
Keeping your scanner clean ...........................................................6-3
Photo scanning ...............................................................................6-4
Reducing streaks ............................................................................6-4
Banding...........................................................................................6-5
Scanning
environment Dirt and dust can hinder photo scanning operations by adding streaks
to digital images. Dirt and dust can also promote scratching of photos,
both during and after scanning.
Follow these recommendations to keep your scanning environment as
clean as possible:
• Vacuum the scanner and the surrounding area frequently.
• Keep your scanning environment as free from dirt and dust as
possible. Use care when dusting surfaces around the scanner.
Dusting quickly and carelessly just redistributes dust in other
surrounding areas.
• Use the dust cover when the scanner is not in use. When removing
the dust cover from the scanner, if the dust cover has accumulated
dust, carefully remove the dust cover and shake it free of dust in a
location away from the scanner.
• Use the scanner in an area where the relative humidity is at least
50%. Dry environments leads to static which promotes the
accumulation of dust.
Handling
photographs Be sure your photos are clean before scanning them. Scanning dirty
photos may cause more dirt and dust to accumulate in the scanner. To
minimize dirt and dust build-up in the scanner and prevent possible
streaking, consider the following:
•Wear gloves — wearing cotton gloves while handling photographs
may reduce the oils from your hands getting on the photos and
minimize the amount of dirt and dust that collects in the scanner.
•Cleaning photos — gently vacuum older prints that appear to be
dusty. An alternative approach to cleaning photos is to use a
microfiber cloth (included with the Brillianze Deta iler wipes) or similar
wipes available from a photo retailer, which are lint-free, ultra-soft
disposable non-abrasive wipes. They are safe to use on emulsions,
optics, scanners and CD’s. Dust should always be removed in a way
that will not harm the original photo.
6-2 A-61760 September 2015
•Adhesives — sticky substances such as glue and other album-
related adhesives on photos, can be transferred to the imaging area
of the scanner. Remove the adhesive with appropriate cleaners.
Photos with adhesive substances can also be scanned from the
Kodak A3 or Legal Flatbed Accessory thus preventing these
substances from gathering in the scanner.
•Uncurling photos — photos that have sign ificant curl may not
transport ef fectively through the scanner. If possible, stacks of ph otos
may be safely uncurled before scanning.
NOTE: Photos that are severely curled can either be rotated 90
degrees so the curl is not in the direction of the transport or
scanned from the Kodak A3 or Legal Flatbed Accessory.
•Fanning photos — for reliable feeding, fan the photos before
scanning.
• Always place a blank placeholder top sheet on top of the stack of
photos being scanned. This top sheet protect s the top photo from tire
marks as the last photo before the top sheet is fed into the scanner.
This top sheet is a good place to record customer information since it
will be scanned with the photos.
• Curled or folded edges on the end of photos being scanned may
cause a jam and/or a tear in the photo. It is recommended that you
scan these types of photos facedown or on one of the Kodak Flatb ed
accessories.
A-61760 September 2015 6-3
Keeping your
scanner clean For best scanning results it is suggested that you frequently perform a
quick cleaning sequence in between your routine, thorough cleaning
procedures. This level of cleaning can be done frequently, perhaps as
often as every 10 0 prints or when streaks appear on an image(s). Refer
to Chapter 5, Maintenance for detailed cleaning procedures.
To do a quick cleaning:
1. Open the scanner cover and look at the imaging area for any
noticeable dust particles.
2. Wipe the imaging area with a microfiber cloth to remove any loose
dust particles.
3. After wiping the glass, re-inspect for any visible dust particles.
4. Close the scanner cover and evaluate the subsequent scans. If
streaking or other problems remain, it may be necessary to do a
more thorough cleaning. You can:
• Wipe the imaging area with Brillianize Detailer wipes. These
wipes provide an excellent, alcohol-free cleaning process. This
two-step process includes a wet de-static wipe and a dry silicon-
based polish that leaves the scanner with a clean, clear, anti-
static finish.
• Run a transport cleaning sheet through the scanner to pick up
loose dust particles, especially on the rollers. Depending on how
dirty the scanner is, these sheets can be used several times.
Discard the cleaning sheet when it is very dirty.
• For more extensive cleaning, see Chapter 5.
6-4 A-61760 September 2015
Photo scanning For the best scanning results the following is suggested:
• Place your photos face-up in the input tray. This orientation
minimizes scratching of the print emulsion.
• The Kodak Pictu re Saver System Scanner is shipped with the Kodak
Picture Saver Gentle Separation Module and with the pre-sep ara tion
pad un-installed. If you encounter problems when feeding photos
through the scanner, especially curled photos, you can inst all the pre-
separation pad and/or install the Kodak Picture Saver Standard
Separation Module. For pre-separation pad installation procedures,
see “Replacing the pre-separation pad” in Chapter 5, Maintenance.
For instructions on replacing the separation module, see “Replacing
the separation module and tires” also in Chapter 5.
IMPORTANT: Use caution when scanning photos with the pre-
separation pad installed. Internal testing has shown a
higher risk of scratching on the prints.
Reducing streaks The Kodak Picture Saver Scanning System software has been
enhanced to reduce the occurrence of streaks in your images. The
Kodak Picture Saver Scanner has been designed with an ope n imaging
area for the front images. The Picture Saver Scanning System sof tware
provides an option called Image Cleaner tool for the back sides of the
images. When this option is checked, the software will attempt to
remove any streaks that may occur in a scanned image from the dust in
the scanner. In most cases, corrections are either undetectable or very
hard to detect. However, based on the size of the strea k and th e image
content where the streak exists, there may be a slightly observable
correction artifact remaining. In almost all cases, this correction artifact
is preferable to the actual streak.
Monitoring Streaks — review images on the Scan Viewer screen and
if streaks are detected, pull the rest of the photos from the feeder to
stop the scanner. It is best to scan photos in smaller batches
(approximately 50) then rescan these images as necessary.
A-61760 September 2015 6-5
If streaking is still apparent in your images, clean the open imaging
guide area in your scanner.
Using an anti-static brush (similar to the brush shown in the illustration
below), gently brush the imaging guide area to remove dust and d ebris.
Use a Brillianize Detailer Wipe to clean the closed imaging guide.
Banding Banding can occur when photos are curled in landscape orient ation and
fed through the scanner. If you experience an issue with curled photos
that generate horizontal bands on images, it is suggested that you
rotate the photos by 90 degrees and feed the photos in the scanner so
the curl is not in the direction of the transport. This may eliminate or
minimize the banding.
NOTE: It is suggested that you feed photos top first to minimize
banding in light areas at the top of photos.
Place a blank placeholder top sheet on top of the st ack of photos being
scanned. This top sheet can reduce banding and also protects the top
photo from tire marks as the last photo before the top sheet is fed into
the scanner. This top sheet is a good place to record customer
information since it will be scanned with the photos.
Top
A-61760 September 2015 7-1
7 Troubleshooting
Contents Problem solving ..............................................................................7-1
Installation issues............................................................................7-3
Application issues ...........................................................................7-3
Conflicts with other applications......................................................7-3
Application configuration.................................................................7-4
Data removal................................................................................... 7-5
Error codes .....................................................................................7-6
LED codes ....................................................................................7-10
Log files.........................................................................................7-10
Contacting Service........................................................................ 7-10
Problem solving Occasionally you may encounter a situation with your scanner where it
may not function properly. Use the chart below as a guide to check
possible solutions to help you resolve the situation before calling
Technical Support.
Problem Possible Solution
Photos are jamming or multiple photos
are feeding Make sure that:
• the side guides are adjusted for the width of the photos you are
scanning.
• the output tray is adjusted for the length of the photos you are
scanning.
• all photos meet the specifications for size, weight and type as outlined
in Appendix A, Specifications.
• the scanner and tires are clean.
• the spring on the pre-separation module is adjusted to the proper
tension. See the procedures in Chapter 5, Maintenance.
• the feed module and pre-separation module are installed properly and
securely in place. See the procedures in Chapter 5, Maintenance.
• Photos sometimes stick due to static electricity. Fan the photos and
make sure the ambient humidity is sufficient.
To remove a photo jam:
IMPORTANT: Be sure the input tray is up before opening the cover. Do
not pull the jammed photo out of the scanne r; open the
scanner cover first.
• Open the scanner cover.
• Remove any jammed photo(s) from inside the scanner.
• Close the scanner cover and resume scanning.
7-2 A-61760 September 2015
Problem Possible Solution
Scanner will not scan/feed photos Make sure that:
• the power cord is plugged securely into the back of scanner and the
wall outlet.
• the power supply, green LED is lit.
• the power switch is on.
• the wall outlet is not defective (call a licensed electrician).
• the PC was restarted after installing the software.
• photo(s) is making contact with the feed rollers.
If you are feeding several photos in the upright position, and the
transport will not start, it may be necessary to fan the bottom photos so
the feed rollers can grasp the first photo and st art the feeding process, or
use the tilt button to rotate the scanner in the downward position.
Application display windows and
screens are distorted Check the dpi settings in the Display Properties. The settings should be
set to Normal size, 96 dpi with 32-bit color.
No images are being displayed • Be sure the side you want to scan is facin g forward (not facing the input
tray). For more information, see the section entitled, “Getting your
photos ready to scan” in Chapter 4, Scanning Photos.
Images are not being cropped correctly • Images are not being cropped correctly from the batch scanner.
Rescan and adjust the side guides for the width of the photos you are
scanning.
• Images are not being cropped correctly from the flatbed. Try placing a
contrasting background behind the photograph and rescan.
Roller marks appear on the photo after
scanning Clean the rollers. See the procedures in Chapter 5, Maintenance.
Streaks are running throug h a color
photo • The scanner is dirty and needs to be cleaned. Refer to the “Cleaning
procedures” in Chapter 5, Maintenance.
• Select the Image Cleaner tool option on the Scan Images screen to
eliminate or minimize streaks.
• Clean the imaging guide area with an anti-static brush.
• Also see the section entitled, “Keeping your scanner clean” in Chapter
6 to do a “quick cleaning” procedure.
Scanner is running slow • Your PC may not meet the minimum requirements for the scanner.
• The scanner is rated and designed to operate with USB 2.0, but will
function in a USB 1.1 port. If you are using a USB 1.1 connection,
update your connection to USB 2.0.
• Scanning photos at 600 or 1200 dpi or in TIFF format will scan slower.
Cannot scan af ter Standby or Hibernate
with Microsoft Windows Vista • Upgrade to Service Pack 2.
• Disable USB power managemen t settings on your PC for this scanne r.
A-61760 September 2015 7-3
Installation issues • Unless you changed the default at installation, scanned images can
be found at C:\Scanned_Pictures. These images can now be
handled in a variety of ways: uploaded to a photo management
system, burned to CD/DVD, printed, emailed, etc.
• The Picture Saver Scanning System uses Microsoft .NET Framework
2.0. If .NET Framework 4.0 is not installed on the PC, it will be
installed during installation.
• If a security software application is installed on the PC, you may be
asked whether you want to allow or deny installation of the Picture
Saver Scanning System. Select Allow or Yes. If you inadvertently
select Deny or No, open the security software application and set the
permission to Allow the installation of the Picture Saver Scanning
System.
• Close any currently running scanner applications or applications that
use a USB software dongle before starting the Picture Saver
Scanning System installation and power down any attached
scanners.
• The USB software dongle should be plugged into a USB 2.0 port
directly on the PC, not into a USB hub that is then plugged into a PC
USB port. Plugging a USB 2.0 hub into a USB 1.1 port can cause the
WIBU software (driver software for the USB software dongle) to not
load automatically (see the next issue).
• If after installation of the application and plug-in of the USB software
dongle, the WIBU software does not automatically load, a message
may be displayed asking for the WIBU installation disk. Select that
you have the software disk and choose the CD drive with the Picture
Saver Scanning System Inst allation CD. This will complete the WIBU
software installation.
• Product Registration requires an internet connection. Make sure that
the following internet address is not blocked:
https://www.onlineregister.com.
If registration fails, check your internet connection and retry. Only 5
attempts are allowed fo r Product Registration . If you need to register
more than five times, contact Technical Support.
Application issues • If the scanner encounters E9 Document Jams when scanning at
higher resolutions (600 or 1200 dpi) and the PC’s RAM is less than
3GB, then the memory should be increased to the required 3GB
RAM for high resolution scanning.
Conflicts with other
applications Some image viewers and backup programs that monitor the hard drive
for new image files may access files in the ou tput folder while in use by
the Picture Saver Scanning System. This may cause functions (Kodak
Perfect Touch, Rotate and Auto-Rotate) to not work properly. Turn off
watched folder and backup synchronization functionality for other
image products when scanning photos or uninstall the products. The
HP TouchSmart Cyberlink Media Library Service (CLMLSvc.exe) and
Western Digital SmartWare and Memeo Sync backup software are
known to cause problems.
7-4 A-61760 September 2015
Application
configuration The Picture Saver Scanning System may be configured by modifying
the PrintScan.ini file in the directory specified below for your particular
Windows operating system. You can change the location for the output
JPG files (Target_Path) and adjust the folder size for burning CDs,
Kodak Picture CDs or DVDs. The maximum folder size can be changed
by specifying a new value for the CDFolderSize, PCDFolderSize and
DVDFolderSize para meters in the PrintScan.ini file.
A3 and Legal Flatbed scanner rotation may be set using the
FlatbedRotation parameter.
Reversing the order of the photo faceup scans may be enabled/
disabled using the ReverseFaceUp parameter.
The Scan Viewer may be enabled/disabled using the ShowViewer
parameter. The Scan Viewer refresh rate may be slowed down using
the ViewerDelay parameter. This will cause each image to remain
displayed on the screen longer, therefore not all of the images scanned
are displayed.
The default values for other para mete rs are preset to optimal values or
set by the Scan Settings screen and generally do not need to be
modified.
Additional guidance for changing specific parameters may be found in
the PrintScan.ini file.
PrintScan.ini folder location
Windows XP:
C:\Documents and Settings\All Users\Application
Data\kds_kodak\Picture Saver System PS50
Windows Vista, Windows 7, Windows 8 and Windows 10:
C:\ProgramData\kds_kodak\Picture Saver System PS50
NOTE: These folders may be hidden. If so, you may need to go into the
Windows operating system to display them.
A-61760 September 2015 7-5
CD/DVD burning
An administrator may provide CD/DVD burning permissions for limited
user rights on Windows Professional and Ultimate versions.
To reach appropriate group permissions panel in Windows:
1. Click Start.
2. On Windows XP, click Run.
3. Type gpedit.msc in the dialog box.
4. Click OK.
5. In the Group policy interface, expand Computer Configuration,
expand Windows Settings, expand Security Settings, expand
Local Policies and double-click Security Options.
6. Set Devices: Restrict CD-ROM access to locally logged-on user
only to Enabled.
7. Set Devices: Allowed to format and eject removable media to
Administrators and Power Users or to Administrators and
Interactive Users.
Data removal It is the responsibility of the operators of the Kodak Picture Saver
Scanning System to backup or delete customer orders and files from
the hard drive as needed. Deleting files using the delete optio ns on the
Administrator System Setup screen or Windows Explorer and then
emptying the recycle bin performs a standard Windows file delete and
does not completely remove the files from the PC. A file shredder or
eraser should be used to completely remove files and folders so they
may not be recovered or restored from the ha rd drive.
7-6 A-61760 September 2015
Error codes Use the tab le below a s a guide to check possible solutions to problems
you may encounter when using the Kodak Picture Saver Scanning
System.
Error Code Message Description
Access to destination folder XXXX could not
be set exiting the application. Verify that there is a valid Target_Path for the scanned
photos in the PrintScan.ini file.
Burn CD/DVD and Burn Picture CD buttons
are disabled. Run as Administrator or have the administrator give
limited rights users permission to burn CD/DVDs. Refer
to Chapter 7, Application Configuration.
10, 11, 12,
23 Failure to communicate with the scanner.
Please retry. If this error persists, please
contact Support with error code XX.
Verify that the Picture Saver System Scanner is
attached, turned on and the green LED is on a nd steady.
If the error persists, contact Technical Support.
102 Could not connect to scann er . Please retry. If
this error persists, please contact support
with error code 102 .
Reinstall the Kodak Picture Saver Scanning System.
Refer to Chapter 2, Installation.
105, 106,
107, 108,
109
Failure to communicate with the flatbed
scanner. Please retry. If this error persists,
please contact support with error code 10X.
Verify that the flatbed is attached properly to the batch
scanner. If the error persists, contact Technical Support.
110, 111,
112, 113,
114
Image Cleaner Tool failure. Please retry. If
this error persists, please contact support
with error code 11X.
Contact Technical Support.
120, 121,
122, 123 This application has encountered an error.
Please report error code 12x. Reinstall the Kodak Picture Saver Scanning System.
Refer to Chapter 2, Installation.
186 System configuration error. Please contact
Kodak support. Exiting.... If the problem persists, contact Technical Support.
200 Error Code: 200. Invalid folder name. The Kodak Picture Saver Scanning System PS50
cannot open orders created using the Kodak Picture
Saver Scanning System PS80 as they contain sub-
folders.
1001 Error Code: 1001. Installation error. Could
not fetch image processing defaults. Please
check PrintScan.ini. Exiting...
Verify that a valid PrintScan.ini file exists. Reinstall the
Kodak Picture Saver Scanning System . Re fe r to
Chapter 2, Installation.
1002 Error Code: 1002. Could not read image
processing defaults from scannerprofile.
Continuing with default settings.
Verify that a valid scannerprofile file exists. Reinstall the
Kodak Picture Saver Scanning System . Re fe r to
Chapter 2, Installation.
1003 Error Code: 1003. Scanner driver version
incorrect. Refer to Kodak Picture Saver
Scanning System User’s Guide, Chapter 7
for more information.
The Picture Saver Scanning System software does not
support the installed Scanner drivers. Do not install
other drivers for the Pictur e Save r Scan nin g System. To
re-install the scanner drivers, turn off the scanner and
uninstall the scanner driver, then reinstall the Kodak
Picture Saver Scanning System Software CD. Reboot
the PC then power on the Picture Saver System
Scanner. This will re-install the correct version of the
Scanner drivers.
1004 Error Code: 1004. Product Registration was
not completed successfully. Refer to the
Kodak Picture Saver Scanning System
User’s Guide, Chapter 7 for more
information.
Verify that you have a good internet connection.
Retry Product Registration. If the problem persists,
contact Technical Support.
A-61760 September 2015 7-7
Error Code Message Description
1005 Error code: 1005. Error writing to file
PrintScan.ini. Verify that a valid PrintScan.ini file exists. Reinstall the
Kodak Picture Saver Scanning System . Re fe r to the
section entitled “Application configuration” in this
chapter.
1006 Error code: 1006. There was a printer error. Make sure that your printer is properly installed and
connected.
1007 Error code: 1007. Photo Selector
Registration was not completed successfully .
Refer to the Kodak Picture Saver Scanning
System User Guide Chapter 7 for more
information.
Verify that you have a good internet connection. Retry
Photo Selector Accessory Registration. If the problem
persists, contact Technical Support.
1120 Image Cleaner Tool failure. Please retry. If
this error persists, please contact support
with error code XXXX.
If the problem persists, contact Technical Support.
251085:
PS50 Start error. Kodak Picture Saver Scanning
System copy protection error. No license
found.
Verify that the supplied USB software dongle is plugged
into a USB 2.0 port on the PC.
4000 CD/DVD burning is not supported •Run as Administrator or have the administrator give
limited rights users permission to burn CD/DVDs.
Refer to Chapter 7, Application Configuration.
• Verify a CD/DVD burner is installed on the PC.
4001 Please install Windows Feature Pack for
Storage. Reinstall the Kodak Pictur e Saver Scanning System.
Refer to Chapter 2, Installation.
4002 Delegate Function error. Reinstall the Kodak Picture Saver Scanning System.
Refer to Chapter 2, Installation.
4003 Recorder not supp orted. Not all brands of CD/DVD burners ar e supported by the
Kodak Picture Saver Scanning System . Try using
another burner such as an external USB CD/DVD
burner. If you are using XP, upgrade to Vista, Windows
7, 8 or 10 or use the sof twa re application th at came with
the CD/DVD burner to burn the CD/DVD.
4004 Error getting supported recorder types. Not all bra nds of CD/DVD burners are supported by the
Kodak Picture Saver Scanning System . Try using
another burner such as an external USB CD/DVD
burner. If you are using XP, upgrade to Vista, Windows
7, 8 or 10 or use the sof twa re application th at came with
the CD/DVD burner to burn the CD/DVD.
4005 Write failed. Not all brands of CD/DVD burners are supported by the
Kodak Picture Saver Scanning System . Try using
another burner such as an external USB CD/DVD
burner. If you are using XP, upgrade to Vista, Windows
7, 8 or 10 or use the sof twa re application th at came with
the CD/DVD burner to burn the CD/DVD.
4006 Media Detection Error. Verify that appropriate media has been inserted into the
CD/DVD burner, the burner has had time to spin up, and
the media is writable and has not been closed / finalized.
4007 File or Folder Does Not Fit on Disc. Verify that appropr iate media has been inserted into the
CD/DVD burner, the burner has had time to spin up, and
the media is writable and has not been closed / finalized.
4008 Create File System Error. Verify the selected files and folders will fit on the CD/
DVD media.
7-8 A-61760 September 2015
Error Code Message Description
4009 Error adding file. Verify a file with tha t name does not already exist on the
CD/DVD media and that the med ia has sufficient free
space for the files.
4010 Error adding folder. Verify a folder with that name does not already exist on
the CD/DVD media and the media has sufficient free
space for the folder.
4011 Erase Media failed. Verify that appropriate media has been inserted into the
CD/DVD burner, the burner has had time to spin up, and
the media is re-writable.
4012 Error Burning Disc! Verify that appropriate media has been inserted into the
CD/DVD burner, the burner has had time to spin up, and
the media is writable and has not been closed / finalized.
4013 Error Formatting Disc! Verify that appropriate media has been inserted into the
CD/DVD burner, the burner has had time to spin up, and
the media is re-writable.
5001 Unhandled exception Contact Technical Support.
5002 Argument error Reinstall the Kodak Picture Saver Scanning System and
Photo Selector Acce sso ry. If the problem pe rs ists,
contact Technical Support.
5003 Unable to segment image s If the problem persists, contact Technical Support.
5004 Unable to create directory Verify there is suf fici ent free disk space to save the files.
If the problem persists, contact Technical Support.
5005 Unable to export image Verify there is suf ficient free disk space to save the files.
If the problem persists, contact Technical Support.
5006 Unable to save file Verify there is sufficient free disk space to save the files.
If the problem persists, contact Technical Support.
5007 Unable to resize bitmap If the problem persists, contact Technical Support
5008 Unable to resize image If the problem persists, contact Technical Support
5009 Unable to open image file If the problem persists, contact Technical Support
5010 Unable to construct image list If the problem persists, contact Technical Support
6017 Please check if the correct USB license
dongle has been inserted in your PCs USB
port. If this error persists, please contact
support with error code 6017.
Verify that the supplied USB software dongle is plugged
into a USB 2.0 port on the PC.
6XXX Please check if the correct USB License
dongle has been inserted into your PCs USB
port. If this error persists, please contact
support with error code 6XXX.
Verify that the supplied USB software dongle is plugged
into a USB 2.0 port on the PC
7000 Please check if WIBU runtime ha s be en
installed. WIBU runtime (WkRuntime.exe)
can be found on the CD provided with the
Kodak scanner.
Contact Technical Support.
7001 License .dat file not found. Please contact
support with error code 7001. Contact Technical Support.
8001 Profile error. Please ver ify tha t sca nn er
default profile settings have not been
altered. If this error persists, please contact
support with error code 8001.
Reinstall the Kodak Picture Saver Scanning System.
Refer to Chapter 2, Installation.
A-61760 September 2015 7-9
Error Code Message Description
8002 Scanner name not fo un d. Please verify that
scanner default profile settings have no t
been altered. If this error persists, please
contact support with error code 8002.
Reinstall the Kodak Picture Saver Scanning System.
Refer to Chapter 2, Installation.
9001, 9002,
9003 TWAIN drivers could not be started. Please
retry. If this error persists, please contact
support with error code 900X.
Reinstall the Kodak Picture Saver Scanning System.
Refer to the section entitled, “Installing the Kodak driver
software” in Chapte r 2.
9004 Could not find a Kodak scanner. Be sure that the Picture Saver System Scanner is
attached, turned on and the green LED is on a nd steady.
If the error persists, contact Technical Supporte.
9005 Please check if scanner is available to
Kodak Picture Saver System. Verify that the Picture Saver System Scanner is
connected and po wered on . If the error pe rsist s, cont act
Technical Support.
9006, 9007,
9008, 9010 Could not connect to the sca nner. Please
retry. If this error persists, please contact
support with error code 900X.
Reinstall the Kodak Picture Saver Scanning System.
Refer to Chapter 2, Installation.
9009 Could not get the image from the scanner.
Please retry. If this error persists, please
contact support with error code 9009.
Contact Technical Support.
9011 Could not run the scanner. Please retry. If
this error persists, please contact support
with error code 9011.
Reinstall the Kodak Picture Saver Scanning System.
Refer to Chapter 2, Installation.
9XXX Could not connect to scanner. Please retry. If
this error persists, please contact support
with error code XXXX.
Verify that the supplied USB software dongle is plugged
into a USB 2.0 port on the PC.
7-10 A-61760 September 2015
LED codes Following is a listing of the codes that may be displayed in the Function
window. When an error occurs, the red indicator will blink and a number
is displayed in the Function window.
Log files The Kodak Picture Saver Scanning System PS50 creates an error log
file in the scan output folder (c:/Scanned_Pictures):
•Error log — PS50ErrorLog.txt contains a running list of any error
conditions and may be used to diagnose problems with the system.
Contact information 1. Visit www.kodakalaris.com/go/disupport to obtain the most current
phone number for your country.
2. When calling, please have the following information ready:
• A description of your problem.
• The scanner serial number.
• Computer configuration.
• Software application you are using.
Code Message Remedy
0Check USB cable Indicates that there is no USB connection
or the USB cable is not securely attached.
Power saver mode No action required.
Scanning.... The scanner is scanning documents.
U5,
E3 Rescan documents USB cable has been disconnected while
the scanner was runn ing.
U6 Clear paper path and
close cover Open the scanner cove r and ver ify that all
document s are removed from the paper
path. Then close the scanner cover.
U8 Multifeed • A multifeed document has been
detected. Clear the multifeed condition.
• Th e doc um e nt yo u ar e try i ng to sca n is
too long.
U9 Paper jam Document jam or the paper path is
blocked. Clear the documents from the
pap er pa th.
E1,
E2 • Be su re all cable s ar e co nn ec te d
properly.
• Turn power off and then on again. If the
problem persists, call Service.
E2,
E4,
E7
• Turn power off and then on again. If the
problem persists, call Service.
A-61760 September 2015 A-1
Appendix A Specifications
This appendix provides scanner specifications and system
requirements.
Scanner Type/Speed The Kodak PS50 Scanner is a duplex scanner which provides scanning at up to
50 4x6 photos per minute in color at 300 dpi in landscape mode.
Scanning Technology CCD type
Grayscale output bit depth is 256 leve ls (8-bit)
Color capture bit depth is 48 bits (16 x 3)
Color output bit depth is 24 bits (8 x 3)
Output Resoluti ons 300, 600 and 1200 dpi
File Format Output Single-page JPEG photo scanning
Minimum Photo Size 63.5 x 50 mm (2 .5 x 2 in.)
Maximum Photo Size Scanner — 215 x 863 mm (8.5 x 34 in.)
Legal Flatbed — 216 x 356 mm (8.5 x 14 in.)
A3 Flatbed — 302 x 461 mm (11.92 x 18.15 in.)
Paper Weight 34 g/m2 to 413 g/m2 (9 to 110 lbs.)
ADF Capacity Up to 25 mixed-size photos per batch; ADF capacity: 75 sheets
Continuous feeding of photos is supporte d
Weights up to 34-413 g/m² (9-110 lb.) paper; ID card thickness: up to 1.25 mm
(0.05 in.)
Recommended Daily
Volume 1,500 photos
Illumination Dual LED
Electrical requirements 100 - 240 V (international), 50/60 Hz
Electric rating 24 Vdc; 1.875 A
Scanner Dimensions Height: 246 mm / 9.7 in. (not including input tr ay)
Width: 330 mm / 13 in.
Depth: 162 mm / 6.3 in. (not including input tray and output tray)
Scanner Weight 5.5 kg (12 lbs)
Host Connection USB 2.0
Operating Temperature 10°C to 35°C
Humidity 15 to 76%
Power Consumption -
Scanner Off mode: <0.5 watts
Idle: <8 watts
Energy Star: <2.5 watts
Running: <35 watts
Acoustic Noise
(Sound Pressure level) Operating: less than 58 dB(A)
Off mode: less than 30 dB(A)
Bundled Software Kodak Picture Saver System Software
SmartTouch Functionality
A-2 A-61760 September 2015
System requirements Following is the minimum recommended system configuration to run
the Kodak Picture Saver Scanning System:
• Intel Core 2, 2 GHz Duo processor or equivalent, 250 MB free hard
disk space, 1 GB RAM for 300 dpi (3 GB for Windows 7, Windows 8
or Windows 10) or 4 GB RAM for 600 and 1200 dpi (4 GB for
Windows 7, Windows 8 or Windows 10)
• Two USB 2.0 ports
(1 for the scanner, 1 for the USB software dongle)
NOTE: If the Kodak Photo Selector Accessory is installed, two
additional USB 2.0 ports are required.
• Supported operating systems. All operating systems must support
USB 2.0 with administrator privileges for installation:
- Microsoft Windows XP, Service Pack 3
- Windows XP 64, Service Pack 2
- Windows Vista, Service Pack 2
- Windows Vista, 64-bit, Service Pack 2
- Windows 7, 32-bit, Service Pack 1
- Windows 7, 64-bit, Service Pack 1
- Windows 8, 8.1
- Windows 10
• The Kodak Pictur e Saver Scanning System is not of ficially supported
on non-native Windows PCs including running Windows operating
system in a virtual machine or dual boot. Only limited technical
support is available for these environments with no guarantees.
• Microsoft .NET Framework 2.0 and 4.0 (included on the Installation
CD).
• Internet connection for Product Registration.
NOTE: Depending on how you want to manage the images after
scanning, you will need supporting devices such as; CD/DVD
Writer, photo printer, etc
A-61760 September 2015 B-1
Appendix B Warranty - US and Canada only
Congratulations on the purchase of a Kodak Scanner. Kodak Scanners are designed to provide end users with the highest
performance and reliability. All Kodak Scanners are covered by the following Limited Warranty.
Limited Warranty for Kodak Scanners
Kodak Alaris Inc. (“Alaris”) provides th e following Limited Wa rranty on Kodak Scanners (excluding spare parts and
consumables) distributed by Alaris or through Alaris’ authorized distribution channels:
Kodak Alaris Inc. warrants that a Kodak Scanner, from the time of sale through the Li mited Warranty period applicable to the
Product, will be free of defects in materials or workmanship and will conform to the performance specifications applicable for the
particular Kodak Scanne r.
All Kodak Scanners are subject to the Warranty Exclusions described below. A Kodak Scanner found to be defective or which
does not conform to the product specifications will be repaired or replaced with new or refurbish ed product at Kodak Alaris’
option.
Purchasers may determine the applicable Limite d Warranty period for the Kodak Scanners purchased by calling
(800) 822-1414, or by visiting www .kodakalaris.com/go/disupport or by reviewing the Limited W arranty Summary Card enclosed
with the Kodak Scanner.
Proof of purchase is require d to demonstrate eligibility for warranty service.
Warranty exclusions
Alaris’ Limited Warranty does not apply to a Kodak Scanner that has been subjected to physical damage after purchase,
caused, for example, by casualty, accident, acts of God or transportation, including (a) by a failure to properly package and ship
the Scanner back to Alaris for warranty service in accordance with Alaris’ then current Packaging and Shipping Guidelines,
including failure to replace the shipping restraint prior to shipping, or by a failure to remove the shipping restraint prior to use; (b)
resulting from the user’s installation, system integration, programming, re-installation of user operating systems or applications
software, systems engineering, relocation, reconstruction of data, or removal of the product or any component (including
breakage of a connector, cover, glass, pins, tray or seal); (c) from service, modification or repair not performed by Alaris or a
service provider authorized by Alaris or by tampering, use of counterfeit or other non-Kodak Alaris components , assemblies,
accessories, or modules; (d) by misuse, unreasonable handling or maintenance, mistreatment, operator error, failure to provide
proper supervision or maintenance, including use of cleaning products or other accessories not approved by Alaris or use in
contravention of recommended procedures or specifications; (e) by environmental conditions (such as excessive heat or other
unsuitable physical operating environment), corrosion, staining, electrical work external to the product or failure to provide
electro-static discharge (ESD) protection; (f) by failure to install firmware updates or releases available for the product and (g) by
such other supplemental exclusions published from time to time online at www.kodakalaris.com/go/disupport.
Alaris provides no Limited Warranty for products purchased from countries other than the United States and Canada.
Purchasers of products from foreign distribution channels must seek warranty coverage, if any, through the original sou rce of
purchase.
Alaris provides no Limited Warranty for products that are purchased as part of a third pa rty manufacturer ’s product, computer
system or other electronic device.
Any warranty for these products is provided by the OEM (Original Equipment Manufacturer) as part of that manufacturer’s
product or system.
The replacement product assumes the remainder of the Limited Warranty period applicable to the defe ctive product or thirty
(30) days, whichever is longer.
Installation Warning and Disclaimer
ALARIS WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE
SALE, INSTALLATION, USE, SERVICING OR IMPROPER FUNCTIONING OF THIS PRODUCT, REGARDLESS OF THE
CAUSE. SUCH DAMAGES FOR WHICH ALARIS WILL NOT BE RESPONSIBLE, INCLUDE, BUT ARE NOT LIMITED TO,
LOSS OF REVENUE OR PROFIT, LOSS OF DA TA, DOWNTIME COSTS, LOSS OF USE OF THE PRODUCT, COST OF ANY
SUBSTITUTE PRODUCT, FACILITIES OR SERVICES OR CLAIMS OF CUSTOMERS FOR SUCH DAMAGES.
If there is any conflict between other sections of this appendix and the Limited Warranty, the terms of the Limited Warranty
prevail.
B-2 A-61760 September 2015
How to obtain Limited Warranty service
Kodak Scanners are supplied with information on unpacking, setup, installation and operation. Careful reading of the User’s
Guide will answer most of the technical questions the end user might have regarding proper installation, operati on and
maintenance of the product. However, should additional technical support be required, you may visit our website at:
www.kodakalaris.com/go/disupport or co ntact:
Response Center: (800) 822-1414
The Response Center is available Monday – Friday (excludi ng Alaris holidays) 8 a.m. to 5 p.m. local time.
Before placing the call, the eligible purchaser sho uld have the Kodak Scanner model number, part number, serial number and
proof of purchase available. The eligible pu rchaser should also be prepared to provide a description of the problem.
Response Center personnel will assist the end user in resolving the problem over the phone. The end user may be asked to run
some simple, self-diagnostic tests and report the resulting status and error code messages. This will assist the Response
Center in determining if the problem is the Kodak Scanner or another component and if the problem can be resolve d over the
phone. If the Response Center determines a hardware problem exists that is covered either under the Limited Warranty or a
purchased Maintenance Agreement, a Return Material Authorization Number (RMA) will be assigned as needed, a service
request will be initiate d and repair or replacement procedure s wi ll follow.
Packaging and shipping guidelines
Purchaser must ship all warranty returns in a method that guarantees full protection of the product from shipping damage.
Failure to do so will void the Kodak Scanner warranty. Alaris advises the purchaser to keep the original box and packing
materials for storing or shipping. Alaris is not responsible for issues related to shipping damage. The purchaser must return only
the Kodak Scanner. Prior to shipment, purchaser must remove and retain all “add-on” items, (i.e. adapters, cables, software,
manuals, etc.). Alaris accepts no responsibility for these items and they will not be returned with the repaired or replacement
Kodak Scanner. All pro ducts should be returned to Alar is in the original shipping container, or an authorized packaging box for
the units being returned. Purchaser must install the shipping restraint before the Kodak Scanner is shipped. When the original
packaging is not available, contact Kodak Alaris’ Response Center at (800) 822-1414 for part numbers and replacement
packaging ordering information.
Return procedure
Eligible purchasers seeking services for Kodak Scanners covered under this Limited Warranty must obtain a Return Material
Authorization number (“RMA”) by calling (800) 822-1414 and within ten (10) business days from the date of issuance of the
RMA must return the Kodak Scanner to th e address designated in the RMA at the end user’s own expense and risk, in
compliance with Kodak Alaris’ current Packaging and Shipping Guidelines.
Any defective products or parts replaced by Alaris become the property of Alaris.
Customer responsibility
BY REQUESTING SERVICE, THE ELIGIBLE PURCHASER ACKNOWLEDGES THE TERMS OF THE LIMITED WARRANTY,
INCLUDING THE DISCLAIMER AND LIMITATION OF LIABILITY PROVISIONS. PRIOR TO SEEKING SERVICE, THE END
USER MUST BACK-UP ANY DATA OR FILES THAT MAY BECOME DAMAGED OR LOST. ALARIS IS, WITHOUT
LIMITATION, NOT RESPONSIB LE FO R LOST OR DAMA GED DATA OR FILES.
Warranty Service descriptions
Alaris offers a range of service programs to support its Limited Warranty and to assist with the use and care of the Kodak
Scanner (“Service Methods”). A Kodak Scanner represents an important investment. Kodak Scanners provide the productivity
needed to stay competitive. The sudden loss of this productivity, even temporarily, could seriously affect the ability to meet
commitments. Downtime can be very expensive, not just in the cost of the repair but also in time lost. To help alleviate these
problems, Alaris may use one of the service methods listed below, depending upon product type, in providing service under its
Limited Warranty.
Included with selected Kodak Scanners is a Limited Warranty Registration card and a Limited Warranty Summary card. The
Limited Warranty Summary card is specific by model. The Limited Warranty Summary card contains important warranty
information, including th e model number and the Limited Warranty. Refer to the Limited Warranty Summary card to determine
the available Service Methods applicable to the particular Kodak Scanner.
If the Limited Warranty Registration card or Limited Warranty Summary card cannot be located, additional information may be
obtained about the product, including updated warranty and service program information and restrictions, online at
www.kodakalaris.com/go/disupport.
To avoid service delays, Alaris urges end users to complete and return the enclosed Limited Warranty Registration Card at the
first opportunity. If you cannot locate the Limited Warranty Registration card, you may register online at:
www.kodakalaris.com/go/disupport.
Alaris also provides a variety of service programs that may be purchased to assist with the use and care of the Kodak Scanner.
Alaris is committed to providing its customers with quality, performance, reliability and service under the Limited Warranty.
A-61760 September 2015 B-3
On-site service
For the selected Kodak Scanner, and after the Response Center verifies a hardware problem, a service call will be opened and
logged. An Alaris Field Engineer will be dispatched to the product location to perform repair service if the product is located
within the contiguous forty-eight (48) United States, in certain areas of Alaska and Hawaii, and if there are no security, safety or
physical requirements that would restrict the Field Engineer’s access to the scanner. For additional information on service
areas, visit our website at: www.kodakalaris.com/go/docimaging. On-Site Service will be provided between the hours of 8 a.m.
and 5 p.m. local time, Monday through Friday (excluding Kodak holidays).
Advanced Unit Replacement (AUR)
AUR may be one of the easiest and most comprehensive service offerings in the industry. In the unlikely event of a product
defect, for eligible purchasers of certain Kodak Scanners, Kodak will repl ace that product within two business days.
The AUR provides advance replacement on specific failed or broken Kodak Scanner. To be eligible to take advantage of the
AUR, the eligible purchaser must obtain an RMA number, sign an Advance Replacement Agreement and provide a credit card
deposit to secure the replacement product. The RMA num be r should be kept in the event that the status of the replace ment
product needs to be checked. The eligible purchaser will be asked for the address where the replacement product is to be
shipped. The eligible purchaser will also be faxed packing and shipping instructions for the malfunctioning product. The eligible
purchaser will then receive a replace me nt product within 2 business days after the service call initiation and Kodak’s receipt of
the signed agreement. The malfunctioning product must be received by Kodak within ten (10) days of the end user’s receipt of
the replacement product or the end user’s credit card will be charged the list price of the replacement product. Shipment of
replacement Imaging Product will be made at Kodak’s expense and choice of freight carrier. Shipments not made under
Kodak’s directions and choice of freight carrier may void the Limited Warranty.
Before the product is returned to Kodak, be sure to remove all options and accessories (which include power cord,
documentation, etc.) that are not covered by the Limited Warranty. The box and packaging in which the replacemen t product
was shipped must be used to return the malfunctionin g product. If the malfunctioning product is not returned in the box and
packaging in which the replacement product was shipped the Limited Warranty may be voided. The Return Material
Authorization Number (“RMA”) must be clearly marked on the outside of the box to ensure proper receipt and credit of the
defective product.
Depot service
If the Kodak Scanner is not eligible for AUR or On-Site Service, an eligible purchaser may utilize our Depot Repair Service. The
eligible purchaser will be instructed to ship the product to the nearest authorized Depot Repair Center . Product must be shipped
at the eligible purchaser’s risk and expense to the repair center. Before the product is returned to the repair center, be sure to
remove all options and accessories (which include power cord, documentation, etc.) not covered by the Limited Warranty. All
products should be returned to Alaris in the original shipping container, or in a recommended packing box. The Kodak Scanner
must have the shipping restraint installed before it is shipped. When the original packaging is not available, contact Kodak
Alaris’ Response Center at (800) 822-1414, for ordering information. Eligible purchasers seeking services for Kodak Scanners
must obtain a Return Material Authorization number (“RMA”) by calling (800) 822-1414, and within ten (10) business days from
the date of issuance of the RMA must return the Kodak Scanner to the address designated in the RMA at the end user’s own
expense and risk. The Return Material Authorization Number (“RMA”) must be clearly marked on the outside of the box to
ensure proper receipt and cre dit of the defective product.
Upon receipt of the product, the repair center will repair product within ten (10) business days. The repaired product will be
shipped back two-day express mail at no expense to the eligible purchaser.
Important restrictions
Eligibility: The Advance Exchange Program and the Depot Service are available to eligible purchasers in the fifty (50) United
States, and On-Site Service is available in the contiguous forty-eight (48) states and in certain areas of Alaska and Hawaii for
products purchased from authorized distributors of Alaris The Kodak Scanner will be ineligible for any service under warranty if
the product falls under any of Kodak Alaris’ then-current W arranty Exclusions, including a purchaser’s failure to return defective
products to Alaris in compliance with Kodak Alaris’ then current Packaging and Shipping Guidelines. Persons are only
considered “eligible purchasers” or “end users” if they originally purchased the Kodak Scanner for their own personal or
business use, and not for resale.
Consumables: Consumables are items that wear out under normal use and must be replaced by the end user as needed.
Consumables, supplies, other expendable items and those items identified as being the user’s responsibility in the User’s Guide
are not covered under the Limited Warran ty.
Any defective products or parts replaced by Alaris become the property of Alaris.
B-4 A-61760 September 2015
Contacting Kodak Alaris Inc.
For Information on Kodak Scanners:
Website: www.kodakalaris.com/go/docimaging
For U.S. Service, Repair and Technical Assistance by Telephone:
Telephone technical support is available Monday-Friday between the hours of 8 a.m. to 5 p.m. (local time) excluding Alaris
holidays. Phone: (800) 822-1414
For Technical Documentation and FAQ’s available 24 hours a day:
Website: www.kodakalaris.com/go/docimaging
For Service Program Information
Website: www.kodakalaris.com
Phone: (800) 822-1414
A-61760 September 2015 C-1
Appendix C Software License Agreement
KODAK ALARIS INC.
SOFTWARE END USER LICENSE AGREEMENT
Read the following terms and conditions carefully before using this Software. Use of this Software indicates your
acceptance of these terms and conditions. If you do not agree with the terms and conditions, or any of them, you
should promptly return the Software in its package in its entirety for a full refund.
LICENSE
Grant of License. Kodak Alaris Inc. (“Alaris”) grants you a license to use one copy of the enclosed software
program(s) (the “Software”) subject to the license restrictions set forth below.
Restrictions on Use . You may use the Software only on one computer at a time. For each additional computer on
which the Software is running at the same time, you will need an additional licensed copy of the Sof tware. You may
copy the Software as necessary to enable you to use the Software as described above.
Transfer of the Software. You may permanently transfer the Software to another party if th e other party agrees to
accept the terms and conditions of this license and you retain no copies of the Software.
Diagnostic Software: Software used to ma intain Equipment (including diagnosing performance failures)
(“Diagnostic Software”) may be embedded, bundled, packaged , or provided separately. Diagnostic Software and
the manner in which it is implemented constitute valuable proprietary intellectual property of Alaris. You
acknowledge and agree that possession of the Diagnostic Software grants you no right either of
ownership or of use of the Diagnostic Software except as stated here. Unless you are separately licensed by
Alaris to do so, you shall not use, reproduce, distribute or disclose the Diagnostic Software for any purpose
whatsoever, nor will you allow any other person, for consideration or no consideration, to do so. Notwithstanding
the foregoing, your express written license rights from Alaris may include the right to use the Diagnostic Software
exclusively on the specific [Alaris] Equipment for which such Diagnostic Software was intended. You further
consent that at any time , includ ing after the expiration of any warran ty stated herein, Alaris may access, direc tl y or
remotely, the Equipment in order to prevent unauthorized use, reproduction or distribution of the Diagnostic
Software.
Copyright. The Software is owned by Alaris or its suppliers and protected by copyright laws and International
treaties. You may not copy the Software other than as expressly provided in this license.You may not reverse
engineer, decompile, or disassemble the Sof tware. If this Sof tware is used within a countr y of the European Union,
nothing in this Agreement shall be construed as restricting any rights available under the European Comm unity
Software Directive (91/250/EEC).
Term. This license is effective until terminated. You may terminate it at any time by destroying the Software
together with all copies in any form. It will also terminate if you fail to comply with any term or condition of this
Agreement. You agree upon such termination to destroy the Software together will all copies in any form.
LIMITED WARRANTY
This warranty gives you specific legal rights and you may also have other rights. For a period of 90 days after the
date of delivery of the Software to you, as evidenced by a copy of your purchase receipt, Alaris warrants (i) the
Software will perform substantially in accordance with the accompanying documentation, and (ii) the media on
which the Software is furnished will be free from defects in materials and workmanship under normal use. Alaris
does not warrant that the functions contained in the Software will meet your requirements or that the operation of
the Software will be uninterrupted or error free. You assume responsibility for operation of the Software to achieve
your intended results, and for the inst allation, use, and results obtained from the Software.
Subject to any applicable legislation which prohibits the following exclusions, Alaris MAKES NO OTHER
WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTIC ULAR PURPOSE . Some states and countries, including
Australia, do not allow the exclusion of implied warranties, or have legislation that imposes certain statutory
warranties that cannot be excluded, so the above exclusion may not apply to you.
C-2 A-61760 September 2015
LIMITATIONS OF REMEDIES
Subject to any applicable legislation which prohibits the following limitations, Alaris’ entire liability and your
exclusive remedy sh all be, at Alar is’ opt ion either (a) the repair or replacement of the Soft ware or any media not
meeting Alaris’ "Limited Warranty" that is returned to Alaris or your dealer with a copy of your receipt, or (b) the
return of the price you paid for the Software, provided you have proo f of the purcha se price you paid. These
remedies are not availa ble if failure of the Sof tware or media is the result of misuse, abuse, or a failure to follow the
operating instructions in the accompanying written materials.
APPLICABLE LAW
If the Software was purchased in the United States, this Agreement is governed by the laws of the State of New
York. If purchased ou t side the United States, this Agreement is governed by the laws of the country in which it was
purchased.
U.S. GOVERNMENT RESTRICTED RIGHTS
The SOFTWARE and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by
the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and
Computer Software clause DFAR 252.227-7013 or such oth er applicable government or agency reg ulation
providing equivalent protection. Contractor / manufacturer is Kodak Alaris Inc., 2400 Mount Read Blvd., Rochester,
New York, 14615 .
