Table of Contents
Lenovo 500 User Manual
Displayed below is the user manual for 500 by Lenovo which is a product in the Notebooks category. This manual has pages.
Related Manuals
Lenovo IdeaPad
Y400/
Y500
Read the safety notices and important tips in the
included manuals before using your computer.
©Lenovo China 2012
New World. New Thinking.TM
www.lenovo.com
User Guide V1.0
V1.0_en-US
To refer to it, go to http://support.lenovo.com and click User guides and manuals.
Regulatory Notice
First Edition (July 2012)
© Copyright Lenovo 2012.
Before using the product, be sure to read Lenovo Safety and General Information Guide first.
The features described in this guide are common to most models. Some features may not
be available on your computer and/or your computer may include features that are not
described in this user guide.
Some instructions in this guide may assume that you are using Windows® 8. If you are
using other Windows operating system, some operations may be slightly different. If
you are using other operating systems, some operations may not apply to you.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General
Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set
forth in Contract No. GS-35F-05925.
Note
•
•
•
•
The illustrations used in this manual are for Lenovo IdeaPad Y500 unless otherwise stated.
•
The illustrations in this manual may differ from the actual product. In this case, refer to
the actual product.
•
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Chapter 1. Getting to know your computer ..................................................................................... 1
Top view......................................................................................................................................................... 1
Left-side view ................................................................................................................................................ 7
Right-side view............................................................................................................................................ 10
Front view .................................................................................................................................................... 13
Bottom view................................................................................................................................................. 15
Chapter 2. Starting to use Windows 8............................................................................................17
Configuring the operating system for the first time .............................................................................. 17
Operating system interfaces ...................................................................................................................... 17
The charms ................................................................................................................................................... 18
Putting the computer to sleep or shutting it down................................................................................ 20
Connecting to wireless LAN ..................................................................................................................... 22
Help and support ........................................................................................................................................ 23
Chapter 3. Lenovo OneKey Recovery system............................................................................... 24
Chapter 4. Troubleshooting ............................................................................................................ 25
Frequently asked questions ....................................................................................................................... 25
Troubleshooting .......................................................................................................................................... 27
Appendix. CRU instructions............................................................................................................ 31
Replacing the battery.................................................................................................................................. 31
Replacing the removable module............................................................................................................. 32
Trademarks....................................................................................................................................... 34
Contents
1
Chapter 1. Getting to know your computer
Top view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Y400
Note: The illustrations in this manual may differ from the actual product. Please refer to the actual product.
Attention:
•Do NOT open the display panel beyond 130 degrees. When closing the display panel, be careful NOT to
leave pens or any other objects in between the display panel and the keyboard. Otherwise, the display
panel may be damaged.
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Chapter 1. Getting to know your computer
Y500
Integrated camera Use the camera for video communication.
Built-in microphone
(with noise reduction)
Captures sound which can be used for video conferencing, voice narration,
or audio recording.
Computer display Provides brilliant visual output.
Power button Press this button to turn on the computer.
JBL speakers Provide audio output.
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Chapter 1. Getting to know your computer
3
Touchpad The touchpad functions as a conventional mouse.
One Piece multi-touch clickpad: To move the cursor on the screen, slide
your fingertip over the pad in the direction in which you want the cursor
to move.
Left-click area: The function corresponds to that of the left mouse button
on a conventional mouse, which can be implemented by clicking this area.
Right-click area: The function corresponds to that of the right mouse
button on a conventional mouse, which can be implemented by clicking
this area.
Note: You can enable/disable the touchpad using Fn + .
Numeric keypad
(Y500)
For details, see “Using the keyboard” on page 4.
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Chapter 1. Getting to know your computer
Using the keyboard
Your computer has a numeric keypad and function keys incorporated in its standard keyboard.
Numeric keypad
Y500
The keyboard has a separate numeric keypad. To enable or disable the numeric keypad, press
the Num Lock key.
Chapter 1. Getting to know your computer
5
Function key combinations
Through the use of the function keys, you can change operational features instantly. To use this
function, press and hold Fn ; then press one of the function keys .
Y400
Y500
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Chapter 1. Getting to know your computer
The following describes the features of each function key.
Fn + Esc: Cancel hotkey.
Fn + F1: Enter sleep mode.
Fn + F2: Turn on/off the backlight of the LCD screen.
Fn + F3: Open the interface for selecting display options.
Fn + F5: Toggle airplane mode on/off.
Fn + F6: Enable/Disable the touchpad.
Fn + F9: Open Settings charm.
Fn + F10: Open Search charm.
Fn + F11: View current Apps.
Fn + F12: View all Apps.
Fn + PrtSc: Activate the system request.
Fn + Insert (Y500):
Fn + PgUp (Y400): Enable/Disable the scroll lock.
Fn + Home: Activate the pause function.
Fn + End: Activate the break function.
Fn + PgDn (Y400): Activate the insert function.
Fn + ↑ / ↓:Increase/Decrease display brightness.
Fn + → / ←:Increase/Decrease sound volume.
Fn + Space
(on select models): Turn on/off the keyboard backlight.
Chapter 1. Getting to know your computer
7
Left-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Y400
Y500
Novo button When the computer is off, press this button to start the Lenovo OneKey
Recovery system or the BIOS setup utility, or to enter the boot menu.
AC power adapter
jack
Connect the AC adapter here.
Ventilation slots Dissipate internal heat.
Note: Make sure that none of the ventilation slots are blocked or else overheating of the computer may
occur.
VGA port Connects to external display devices.
RJ-45 port Connects the computer to an Ethernet network.
HDMI port Connects to devices with HDMI input such as a TV or a display.
USB port Connects to USB devices.
Note:
•The blue port supports USB 3.0.
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Chapter 1. Getting to know your computer
Connecting USB devices
You can connect a USB device to your computer by inserting its USB plug (Type A) into the USB
port on your computer.
The first time you plug a USB device into a particular USB port on your computer, Windows
automatically installs a driver for that device. After the driver is installed, you can disconnect
and reconnect the device without performing any additional steps.
Before disconnecting a USB storage device, make sure your computer has finished transferring
data by that device. Click the Safely Remove Hardware and Eject Media icon in the notification
area of Windows to remove the device before disconnecting.
Connecting a Bluetooth device
If your computer has an integrated Bluetooth adapter card, it can connect to and transfer data
wirelessly to other Bluetooth enabled devices, such as notebook computers, PDAs and cell
phones. You can transfer data between these devices up to 10 meters range in open space.
Note: Typically, Windows detects a new device after connecting it, and then installs the driver
automatically. However, some devices may require you to install the driver before connecting.
Check the documentation provided by the device’s manufacturer before connecting the device.
Note:
•If your USB device uses a power cord, connect the device to a power source before connecting it.
Otherwise, the device may not be recognized.
•When in sleep mode, you can only use keyboard instead of mouse to wake up the computer.
Note: The actual maximum range may vary due to interference and transmission barriers. For best
transfer speed, place the device as near your computer as possible.
Chapter 1. Getting to know your computer
9
Enabling Bluetooth and WLAN communications on your computer
Press Fn + to make configuration.
Note:
•When you do not need to use the Bluetooth function, turn it off to save battery power.
•You need to pair the Bluetooth enabled device with your computer before you can transfer data between
them. Read the documentation supplied with the Bluetooth enabled device for details on how to pair the
device with your computer.
10
Chapter 1. Getting to know your computer
Right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Y400
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Chapter 1. Getting to know your computer
11
Y500
Headphone jack Connects to external headphones.
Attention:
•Listening to music at high volume over extended periods of time may damage your hearing.
Microphone jack Connects to external microphones.
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Chapter 1. Getting to know your computer
USB port Connects to USB devices.
Note:
•The yellow port supports USB 2.0.
•For details, see “Connecting USB devices” on page 8.
•When powered off, the port can charge most currently available external USB devices. Support of
future USB devices cannot be guaranteed.
•The USB-always-on function (enabled in BIOS Setup Utility) is available only when the battery or
AC adapter powers the computer. If an external USB device cannot be charged, connect the AC
adapter to activate.
Removable optical drive (Optional)
Reads/Burns optical discs.
Removable graphics (Optional)
Removable HDD (Optional) Removable fan (Optional)
Note:
•Y400 is supplied with ODD, dummy ODD.
•Y500 is supplied with ODD, dummy ODD or removable graphics.
Kensington slot Attach a security lock (not supplied) here to help
protect your computer from theft and unauthorized
use.
You can attach a security lock to your computer to help
prevent it from being removed without your
permission. For details on installing the security lock,
please refer to the instructions shipped with the
security lock that you have purchased.
Note:
•Before purchasing any security product, verify that it is compatible with this type of security
keyhole.
•You are responsible for evaluating, selecting, and implementing the locking devices and security
features. Lenovo offers no comment judgment or warranty regarding the function, quality or
performance of locking devices and security features.
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Chapter 1. Getting to know your computer
13
Front view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Y400
Y500
System status
indicators
Power indicator
Battery status indicator
Touchpad indicator
Caps lock indicator
Num lock indicator
Memory card slot Insert memory cards (not supplied) here.
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Chapter 1. Getting to know your computer
Using memory cards (not supplied)
Your computer supports the following types of memory cards:
• Secure Digital (SD) card
• Secure Digital PRO (SD PRO) card
• MultiMediaCard (MMC)
• Memory Stick (MS)
• Memory Stick PRO (MS PRO)
• xD-Picture (xD) card
Inserting a memory card
1
Push the dummy card in until you hear a click. Then gently pull the dummy card out of the
memory card slot.
2
Slide the memory card in until it clicks into place.
Removing a memory card
1
Push the memory card in until you hear a click.
2
Gently pull the memory card out of the memory card slot.
Note:
•Insert only one card in the slot at a time.
•This card reader does not support SDIO devices (e.g., SDIO Bluetooth, etc.).
Note: The dummy card is used for preventing dust and small particles from entering the inside of your
computer when the memory card slot is not in use. Retain the dummy card for future use.
Note: Before removing the memory card, disable it by Windows safely remove hardware and eject media
utility to avoid data corruption.
Chapter 1. Getting to know your computer
15
Bottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Y400
Battery latch - manual The manual battery latch is used to keep the battery pack secured in place.
Battery pack
Battery latch - spring
loaded
The spring-loaded battery latch keeps the battery pack secured in place.
Removable module
lock
Louvers Allow air to enter the computer for cooling.
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Chapter 1. Getting to know your computer
Y500
Battery latch - manual The manual battery latch is used to keep the battery pack secured in place.
Battery pack
Battery latch - spring
loaded
The spring-loaded battery latch keeps the battery pack secured in place.
Removable module
lock
Louvers Allow air to enter the computer for cooling.
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Chapter 2. Starting to use Windows 8
Configuring the operating system for the first time - - - - - - - - - - - - - - - -
You may need to configure the operating system when it is first used. The configuration process
may include the procedures below:
• Accepting the end user license agreement
• Configuring the Internet connection
• Registering the operating system
• Creating a user account
Operating system interfaces - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Windows 8 comes with two main user interfaces: the Start screen and the Windows desktop.
To switch from the Start screen to the Windows desktop, do one of the following:
• Select the Windows desktop tile on the Start screen.
• Press the Windows key + D.
To switch from desktop to Start screen, do one of the following:
• Select Start from charms.
• Move the cursor to the lower-left corner and then select the Start screen thumbnail when it is
displayed.
Start screen Desktop
18
Chapter 2. Starting to use Windows 8
The charms - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The five charms provide new and faster ways to perform many basic tasks, and are always
available regardless of whichever app you are currently in.
To display the charms, do one of the following:
• Move the cursor to the upper-right or lower-right corner until the charms bar is displayed.
• Press Windows key + C.
Search charm
The Search charm is a powerful new way to find what you are looking for, including apps,
settings and files.
Chapter 2. Starting to use Windows 8
19
Share charm
The Share charm lets you send links, photos, and more to your friends and social networks
without leaving the app you are in.
Start charm
The Start charm is a fast way to go to the Start screen.
Devices charm
The Devices charm allows you to connect or send files to any external devices, including digital
cameras, TVs, or printers.
Settings charm
The Settings charm lets you perform basic tasks, such as setting the volume or shutting down
the computer. Also, you can get to the Control Panel through the Settings charm when on the
Desktop screen.
20
Chapter 2. Starting to use Windows 8
Putting the computer to sleep or shutting it
down - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
When you have finished working with your computer, you can put it to sleep or shut it down.
Putting your computer to sleep
If you will be away from your computer for only a short time, put the computer to sleep.
When the computer is in sleep mode, you can quickly wake it to resume use, bypassing the
startup process.
To put the computer to sleep, do one of the following:
• Close the display panel.
• Press the power button.
• Open the charms and then select Settings → Power → Sleep.
To wake the computer, do one of the following:
• Press the power button.
• Press any key on the keyboard.
Note: Wait until the power indicator light starts blinking (indicating that the computer is in sleep
mode) before you move your computer. Moving your computer while the hard disk is spinning
can damage the hard disk, causing loss of data.
Chapter 2. Starting to use Windows 8
21
Shutting down the computer
If you are not going to use your computer for a long time, shut it down.
To shut down your computer:
1
Open the charms, select Settings .
2
Select Power → Shut down.
22
Chapter 2. Starting to use Windows 8
Connecting to wireless LAN - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Enabling a wireless connection
To enable wireless functions, do one of the following:
• Press to disable airplane mode.
• Open the charms and select Settings → to open the Network configuration page.
Then toggle the airplane mode switch to off.
Connecting to a wireless network
After wireless has been enabled, the computer will automatically scan for available wireless
networks and display them in the wireless network list. To connect to a wireless network, click
the network name in the list, and then click Connect.
Note: Some networks require a network security key or passphrase for connection. To connect to one of
those networks, ask the network administrator or the Internet service provider (ISP) for the
security key or passphrase.
Chapter 2. Starting to use Windows 8
23
Help and support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If you have problem about the operating system, see the Windows Help and Support file. To
open the Windows Help and Support file, do one of the following:
• Select Settings charm, then select Help.
• Press Windows key + F1.
You can read the Windows Help and Support file on your computer. You can also get online help
and support by clicking on one of the two links listed under More to explore.
24
Chapter 3. Lenovo OneKey Recovery system
The Lenovo OneKey Recovery system is software designed to back up and restore your
computer. You can use it to restore the system partition to its original status in case of a system
failure. You can also create user backups for easy restoration as required.
Backing up the system partition
You can back up the system partition to an image file. To back up the system partition:
1
Press the Novo button to start the Lenovo OneKey Recovery system.
2
Click System Backup.
3
Select a back-up location and click Next to start the backup.
Restoring
You can choose to restore the system partition to its original status or to a previously created
back-up point. To restore the system partition:
1
Press the Novo button to start the Lenovo OneKey Recovery system.
2
Click System Recovery. The computer will restart to the recovery environment.
3
Follow the on-screen instructions to restore the system partition to its original status or to a
previously created back-up point.
If Windows cannot be started, then follow the steps below to start the Lenovo OneKey Recovery
system:
1
Shut down the computer.
2
Press the Novo button. From the Novo button menu, select the Lenovo OneKey Recovery
system and press Enter.
Note: To utilize the features of the OneKey Recovery system, your hard disk already includes a hidden
partition by default to store the system image file and the OneKey Recovery system program files.
This default partition is hidden for security reasons, which explains why the available disk space is
less than the stated capacity.
Note:
•You can choose a back-up location on the local hard disk drive or an external storage device.
•Remove the removable HDD when starting the Lenovo Onekey Recovery system, otherwise
removable HDD data might be lost.
•The back-up process may take a while.
•The back-up process is only available when Windows can be started normally.
Note:
•The recovery process is irreversible. Make sure to back up any data you wish to save on the system
partition before starting the recovery process.
•The recovery process may take a while. So be sure to connect the AC adapter to your computer during
the recovery process.
•The above instructions should be followed when Windows can be started normally.
25
Chapter 4. Troubleshooting
Frequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This section lists frequently asked questions by category.
Finding information
What safety precautions should I follow when using my computer?
The Lenovo Safety and General Information Guide which came with your computer contains
safety precautions for using your computer. Read and follow all the precautions when using
your computer.
Where can I find the hardware specifications for my computer?
You can find hardware specification for your computer from the printed flyers which came
with your computer.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty period and type of
warranty service, see the Lenovo limited warranty flyer that came with your computer.
Drivers and preinstalled software
Where are the installation discs for Lenovo preinstalled software (desktop software)?
Your computer did not come with installation discs for Lenovo preinstalled software. If you
need to reinstall preinstalled software, you can find the installation program on the D
partition of your hard disk. If you cannot find the installation program there, download it
from Lenovo consumer support Website.
Where can I find drivers for the various hardware devices of my computer?
If your computer is preinstalled with a Windows operating system, Lenovo provides drivers
for the hardware devices that you need on the D partition of your hard disk. You can also
download the latest device drivers from Lenovo consumer support Website.
Lenovo OneKey Recovery system
Where are the recovery discs?
Your computer did not come with recovery discs. Use Lenovo OneKey Recovery system if
you need to restore system to the factory status.
What can I do if the backup process fails?
If you can start backup but it fails during the backup process, try the following steps:
1
Close all open programs, then restart the backup process.
2
Check if the destination media is damaged. Select another path and then try again.
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Chapter 4. Troubleshooting
When do I need to restore the system to the factory status?
Use this feature when the operating system fails to start up. If there is critical data on the
system partition, back it up before starting recovery.
BIOS setup utility
What is BIOS setup utility?
The BIOS setup utility is ROM-based software. It communicates basic computer information
and provides options for setting boot devices, security, hardware mode, and other
preferences.
How can I start the BIOS setup utility?
To start the BIOS setup utility:
1
Shut down the computer.
2
Press the Novo button and then select BIOS Setup.
How can I change the boot mode?
There are two boot modes: UEFI and Legacy. To change the boot mode, start the BIOS setup
utility and set boot mode to UEFI or Legacy support on the boot menu.
When do I need to change the boot mode?
The default boot mode for your computer is the UEFI mode. If you need to install legacy
Windows operating system (operating system before Windows 8) on your computer, you
must change the boot mode to Legacy support. The legacy Windows operating system cannot
be installed if you don't change the boot mode.
Getting help
How can I contact the customer support center?
See “Chapter 3. Getting help and service” of Lenovo Safety and General Information Guide.
Chapter 4. Troubleshooting
27
Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Display problems
When I turn on the computer,
nothing appears on the screen.
•If the screen is blank, make sure that:
- The battery is installed correctly.
- The AC adapter is connected to the computer and the power cord
is plugged into a working electrical outlet.
- The computer power is on. (Press the power button again for
confirmation.)
- The memory is installed correctly.
•If these items are installed and configured correctly, have the
computer serviced.
When I turn on the computer, only a
white cursor appears on a blank
screen.
•Restore backed-up files to your Windows environment or the entire
contents of your hard disk to the original factory contents using
OneKey Recovery. If you still see only the cursor on the screen, have
the computer serviced.
My screen goes blank while the
computer is on.
•Your screen saver or power management may be enabled. Do one of
the following to exit from the screen saver or to resume from Sleep
mode:
- Touch the touchpad.
- Press any key on the keyboard.
- Press the power button.
-Press Fn + F2 to confirm whether the LCD screen has been turned
off.
BIOS Password problems
I forgot my password. •If you forget your user password, you must ask the system
administrator to reset your user password.
•If you forget your hard disk drive password, a Lenovo authorized
servicer cannot reset your password or recover data from the hard
disk. You must take your computer to a Lenovo authorized servicer
or a marketing representative to have the hard disk drive replaced.
Proof of purchase is required, and a fee will be charged for parts and
service.
•If you forget your administrator password, a Lenovo authorized
servicer cannot reset your password. You must take your computer
to a Lenovo authorized servicer or a marketing representative to
have the system board replaced. Proof of purchase is required, and a
fee will be charged for parts and service.
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Chapter 4. Troubleshooting
Sleep mode problems
The critical low-battery error
message appears, and the
computer immediately turns off.
•The battery power is getting low. Connect the AC adapter to the
computer, or replace the battery with a fully charged one.
The computer enters sleep mode
immediately after Power-on self-test
(POST).
•Make sure that:
- The battery is charged.
- The operating temperature is within the acceptable range. See
“Chapter 2. Use and care Information” of Lenovo Safety and General
Information Guide.
Note: If the battery is charged and the temperature is within range, have the computer serviced.
The computer does not return from
sleep mode and the computer does
not work.
•If your computer is in sleep mode, connect the AC adapter to the
computer, then press any key or the power button.
•If the system still does not return from sleep mode, stops
responding, or you cannot turn off the computer, please reset the
computer. Unsaved data may be lost. To reset the computer, press
and hold the power button for 4 seconds or more. If the computer is
still not reset, remove the AC adapter and the battery.
Display panel problems
The screen is blank. •Do the following:
- If you are using the AC adapter, or using the battery, and the
battery status indicator is on, press Fn + ↑ to make the screen
brighter.
- If the power indicator is in blinking, press the power button to
resume from Sleep mode.
- If the problem persists, follow the solution to the following
problem “The screen is unreadable or distorted.”
-Press Fn + F2 to confirm whether the LCD screen has been turned
off.
The screen is unreadable or
distorted.
•Make sure that:
- The display device driver is installed correctly.
- The screen resolution and color quality are correctly set.
- The monitor type is correct.
Incorrect characters appear on the
screen.
•Are the operating system or programs installed correctly? If they are
installed and configured correctly, have the computer serviced.
Audio problems
No sound can be heard from the
speaker even when the volume is
turned up.
•Make sure that:
- The Mute function is off.
- The headphone jack is not used.
- Speakers are selected as the playback device.
Chapter 4. Troubleshooting
29
Battery problems
Your computer shuts down before
the battery status indicator shows
empty.
-or-
Your computer operates after the
battery status indicator shows
empty.
•Discharge and recharge the battery.
The operating time for a fully
charged battery is short.
The computer does not operate with
a fully charged battery.
•The surge protector in the battery might be active. Turn off the
computer for one minute to reset the protector; then turn on the
computer again.
The battery does not charge.
A hard disk drive problem
The hard disk drive does not work. •In the Boot menu in BIOS setup utility, make sure that the hard disk
drive is included in the Boot Device Priority correctly.
OneKey Recovery system problems
Backup cannot be made. •You are not currently using a Windows operating system.
•There is not enough space to store the backed up data. You will need
to free more hard disk space on your backup partition.
Fail to restore system partition to
factory default.
•The system partition, such as the partition size or the drive capacity
has been modified.
30
Chapter 4. Troubleshooting
Other problems
Your computer does not respond. •To turn off your computer, press and hold the power button for 4
seconds or more. If the computer still does not respond, remove the
AC adapter and the battery.
•Your computer might lock when it enters sleep mode during a
communication operation. Disable the sleep timer when you are
working on the network.
The computer does not start a
device you want.
•See the Boot menu of the BIOS setup utility. Make sure that the Boot
Device Priority in the BIOS setup utility is set so that the computer
starts from the device you want.
•Also make sure that the device from which the computer starts is
enabled. In the Boot menu in the BIOS setup utility, make sure that
the device is included in the Boot Device Priority list.
•While powered-off, press Novo button to select the device you want
the computer starts from.
The connected external device does
not work.
•Do not connect or disconnect any external device cables other than
USB while the computer power is on; otherwise, you might damage
your computer.
•When using a high power consumption external device such as an
external USB optical disk drive, use external device power adapter.
Otherwise, the device may not be recognized, or system shut down
may result.
31
Appendix. CRU instructions
Replacing the battery
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
To replace the battery, do the following:
1
Turn off the computer. Disconnect the AC adapter and all cables from the computer.
2
Close the computer display, and turn the computer over.
3
Unlock the manual battery latch . Holding the spring-loaded battery latch in the
unlocked position , remove the battery pack in the direction shown by the arrow .
4
Install a fully charged battery.
5
Slide the manual battery latch to the locked position.
6
Turn the computer over again.
7
Connect the AC adapter and the cables to the computer.
Note:
•The illustrations used in this appendix are for the Lenovo IdeaPad Y500, unless otherwise stated.
•The following steps about upgrading and replacing devices are the same for the Y400 and Y500.
•Make sure the battery has been removed before replacing any devices.
Note: Use only the battery provided by Lenovo. Any other battery could ignite or explode.
a
b
c
a
b
c
32
Appendix. CRU instructions
Replacing the removable module
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
1
Remove the battery pack.
2
Push the latch in the direction shown by the arrow .
3
Holding the spring-loaded latch in the unlocked position .
4
Gently pull out the optional module .
Note:
•Before replacing the removable module, turn off your computer and disconnect the AC adapter and all
cables.
•This section takes the ODD module for example.
a
b
c
c
a
b
Appendix. CRU instructions
33
5
Gently push the removable DVD Burner into the module compartment .
6
Lock the latch in the direction shown by the arrow .
7
Install the battery pack.
The following table provides a list of CRUs (Customer Replaceable Units) for your computer,
and informs you of where to find replacement instructions.
Setup Poster User Guide
AC adapter O
Power cord for AC adapter O
Battery O O
Optical drive O
d
e
d
e
34
Trademarks
The following terms are trademarks or registered trademarks of Lenovo in the United States, other
countries, or both.
Lenovo
IdeaPad
OneKey
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other
countries, or both.
Other company, products, or service names may be trademarks or service marks of others.
To refer to it, go to http://consumersupport.lenovo.com/ and click User guides and
manuals.
Regulatory Notice
First Edition (December 2010)
© Copyright Lenovo 2010.
Before using the product, be sure to read Lenovo Safety and General Information Guide first.
The features described in this guide are common to most models. Some features may not
be available on your computer and/or your computer may include features that are not
described in this user guide.
Some instructions in this guide may assume that you are using Windows® 7. If you are
using other Windows operating system, some operations may be slightly different. If
you are using other operating systems, some operations may not apply to you.
LENOVO products, data, computer software, and services have been developed exclusively at private
expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with
limited and restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED
RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General
Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set
forth in Contract No. GS-35F-05925.
Notes
•
•
•
•
The illustrations used in this manual are for Lenovo Y570 unless otherwise stated.
•
The illustrations in this manual may differ from the actual product. Please refer to the
actual product.
•
Lenovo IdeaPad
Y400/
Y500
Read the safety notices and important tips in the
included manuals before using your computer.
©Lenovo China 2012
User Guide V1.0
V1.0_en-US