About this manual
Chapter 1. Read this first: Important safety information
Chapter 2. Product overview
Chapter 3. Using your computer
Chapter 4. You and your computer
Chapter 5. Security
Chapter 6. Advanced configuration
Chapter 7. Troubleshooting, diagnostics, and recovery
Chapter 8. Service checkout and symptom-to-FRU index
- Service checkout
  - Problem determination tips
- Symptom-to-FRU index
Chapter 9. Hardware removal and installation
Chapter 10. Getting information, help, and service
- Information resources
- Help and service
Appendix A. System memory speed
Appendix B. Supplemental information about the Ubuntu operating system
Appendix C. Regulatory information of countries and regions
Appendix D. WEEE and recycling information of countries and regions
Appendix E. Restriction of Hazardous Substances (RoHS) Directive of countries and regions
Appendix F. ENERGY STAR model information
Appendix G. Notices
Appendix H. Trademarks

Lenovo P330 User Manual

Displayed below is the user manual for P330 by Lenovo which is a product in the PCs/Workstations category. This manual has pages.

Related Manuals

Lenovo P330 Manual

Lenovo P330t Manual

Lenovo P330 Manual

P330 Hardware Maintenance Manual

Machine Types (2nd Gen): 30CY, 30D0, and 30D3

Note: Before using this information and the product it supports, be sure to read and understand the Chapter

1 “Read this first: Important safety information” on page 1 and Appendix G “Notices” on page 211.

Third Edition (March 2020)

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services

Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-

35F-05925.

Contents

About this manual . . . . . . . . . . . . v

Chapter 1. Read this first: Important

safety information . . . . . . . . . . . . 1

Power cords and power adapters . . . . . . . . . 1

General safety . . . . . . . . . . . . . . . . 1

Electrical safety . . . . . . . . . . . . . . . . 2

Safety inspection guide . . . . . . . . . . . . . 3

Handling electrostatic discharge-sensitive

devices . . . . . . . . . . . . . . . . . . . 4

Grounding requirements . . . . . . . . . . . . 5

Safety notices (multi-lingual translations) . . . . . . 5

Chapter 2. Product overview . . . . . 29

Hardware locations . . . . . . . . . . . . . 29

Front view . . . . . . . . . . . . . . . 29

Rear view . . . . . . . . . . . . . . . 31

Computer components . . . . . . . . . . 33

FRUs and CRUs . . . . . . . . . . . . . 35

Parts on the system board . . . . . . . . . 38

Internal storage drives . . . . . . . . . . 40

Machine type and model label . . . . . . . 41

Computer features. . . . . . . . . . . . . . 42

Computer specifications . . . . . . . . . . . 45

Programs . . . . . . . . . . . . . . . . . 46

Accessing a program on your computer . . . 46

An introduction to Lenovo programs . . . . . 46

Chapter 3. Using your computer . . . 49

Registering your computer . . . . . . . . . . 49

Setting the computer volume . . . . . . . . . 49

Using a disc . . . . . . . . . . . . . . . . 49

Guidelines about using the optical drive . . . 49

Handling and storing a disc . . . . . . . . 49

Playing and removing a disc . . . . . . . . 50

Recording a disc . . . . . . . . . . . . 50

Connecting to a network . . . . . . . . . . . 51

Chapter 4. You and your computer . . 53

Arranging your workspace . . . . . . . . . . 53

Glare and lighting . . . . . . . . . . . . 53

Air circulation . . . . . . . . . . . . . . 53

Electrical outlet locations and cable lengths . . 53

Comfort . . . . . . . . . . . . . . . . 53

Accessibility information . . . . . . . . . . . 54

Cleaning your computer . . . . . . . . . . . 57

Maintenance . . . . . . . . . . . . . . . . 57

Basic maintenance tips . . . . . . . . . . 57

Good maintenance practices . . . . . . . . 57

Keeping your computer current . . . . . . . 58

Moving your computer . . . . . . . . . . . . 58

Chapter 5. Security . . . . . . . . . . 59

Locking your computer . . . . . . . . . . . . 59

Enabling or disabling the E-lock. . . . . . . 59

Locking the computer cover . . . . . . . . 59

Attaching a Kensington-style cable lock . . . 61

Attaching a cable lock . . . . . . . . . . 61

Viewing and changing security settings in the

Setup Utility program . . . . . . . . . . . . 62

Using passwords and Windows accounts . . . . 62

Using the cover presence switch . . . . . . . . 63

Using firewalls . . . . . . . . . . . . . . . 63

Protecting data against viruses . . . . . . . . . 63

Using the Smart USB Protection function . . . . . 64

Computrace Agent software embedded in

firmware (for selected models) . . . . . . . . . 64

Trusted Platform Module (TPM). . . . . . . . . 64

Chapter 6. Advanced

configuration. . . . . . . . . . . . . . 65

Using the Setup Utility program . . . . . . . . 65

Starting the Setup Utility program . . . . . . 65

Changing the display language of the Setup

Utility program . . . . . . . . . . . . . 65

Enabling or disabling a device . . . . . . . 65

Enabling or disabling the automatic power-on

of your computer . . . . . . . . . . . . 66

Enabling or disabling the ErP LPS compliance

mode . . . . . . . . . . . . . . . . . 66

Enabling or disabling the eSATA mode for the

SATA 4 connector . . . . . . . . . . . . 66

Switching between better acoustic and better

thermal performance . . . . . . . . . . . 67

Enabling or disabling the system to record

thermal alert logs . . . . . . . . . . . . 67

Enabling or disabling the configuration change

detection . . . . . . . . . . . . . . . 67

Changing the BIOS settings before installing a

new operating system . . . . . . . . . . 68

Using BIOS passwords . . . . . . . . . . 68

Selecting a startup device . . . . . . . . . 70

Exiting the Setup Utility program . . . . . . 71

BIOS level . . . . . . . . . . . . . . . . . 71

Updating and recovering the BIOS . . . . . . . 71

Configuring RAID . . . . . . . . . . . . . . 72

An Introduction to RAID . . . . . . . . . . 72

RAID Level . . . . . . . . . . . . . . . 72

Configuring the system BIOS to enable SATA

RAID functionality . . . . . . . . . . . . 73

Configuring RAID in UEFI mode . . . . . . . 73

Configuring RAID in legacy mode . . . . . . 74

Chapter 7. Troubleshooting,

diagnostics, and recovery . . . . . . . 77

Basic procedure for resolving computer

problems . . . . . . . . . . . . . . . . . 77

Troubleshooting . . . . . . . . . . . . . . 77

Startup problems . . . . . . . . . . . . 77

Audio problems . . . . . . . . . . . . . 78

CD or DVD problems . . . . . . . . . . . 79

Intermittent problems. . . . . . . . . . . 80

Storage drive problems . . . . . . . . . . 80

Ethernet LAN problems . . . . . . . . . . 80

Wireless LAN problem . . . . . . . . . . 81

Bluetooth problems . . . . . . . . . . . 82

Performance problems . . . . . . . . . . 82

Serial connector problem . . . . . . . . . 83

USB device problems . . . . . . . . . . 84

Software and driver problems . . . . . . . 84

Diagnosing problems . . . . . . . . . . . . 84

UEFI diagnostic program . . . . . . . . . . . 85

Recovery information . . . . . . . . . . . . 86

Chapter 8. Service checkout and

symptom-to-FRU index . . . . . . . . 89

Service checkout . . . . . . . . . . . . . . 89

Problem determination tips . . . . . . . . 89

Symptom-to-FRU index . . . . . . . . . . . 90

Hard disk drive boot error . . . . . . . . . 90

Power supply problems . . . . . . . . . . 91

Beep symptoms . . . . . . . . . . . . . 91

POST error codes . . . . . . . . . . . . 92

Miscellaneous error conditions . . . . . . . 93

Undetermined problems . . . . . . . . . 95

Chapter 9. Hardware removal and

installation . . . . . . . . . . . . . . . 97

Handling static-sensitive devices . . . . . . . . 97

Customer Replaceable Units. . . . . . . . . . 97

Preparing your computer . . . . . . . . . . . 98

Removing and installing hardware . . . . . . . 101

External options . . . . . . . . . . . . . 101

Slim optical drive . . . . . . . . . . . . 101

PCIe card . . . . . . . . . . . . . . . 103

Full-length PCIe card . . . . . . . . . . . 105

M.2 solid-state drive . . . . . . . . . . . 109

Memory module . . . . . . . . . . . . . 115

Device in the flex bay . . . . . . . . . . . 117

Storage drive in the front-access storage

enclosure . . . . . . . . . . . . . . . 120

Device in the flex storage enclosure . . . . . 125

Coin-cell battery. . . . . . . . . . . . . 131

Cover presence switch . . . . . . . . . . 132

Power supply assembly . . . . . . . . . . 134

Storage drive in the storage-drive bay . . . . 135

Type-1 storage-drive cage. . . . . . . . . 141

Type-2 storage-drive cage. . . . . . . . . 148

Power button . . . . . . . . . . . . . . 150

ThinkStation LED . . . . . . . . . . . . 152

Front audio and USB assembly and card

reader . . . . . . . . . . . . . . . . 153

Front fan. . . . . . . . . . . . . . . . 156

Rear fan . . . . . . . . . . . . . . . . 157

Heat-sink-and-fan assembly . . . . . . . . 159

Thermal sensor . . . . . . . . . . . . . 160

Internal speaker . . . . . . . . . . . . . 162

Wi-Fi units . . . . . . . . . . . . . . . 163

Microprocessor . . . . . . . . . . . . . 173

System board. . . . . . . . . . . . . . 175

Device in the 5.25-inch flex module . . . . . 178

Completing the parts replacement . . . . . . . 187

Chapter 10. Getting information,

help, and service . . . . . . . . . . . . 191

Information resources . . . . . . . . . . . . 191

Accessing the user guide in various

languages . . . . . . . . . . . . . . . 191

Windows help system . . . . . . . . . . 191

Safety and warranty . . . . . . . . . . . 191

Lenovo Web site. . . . . . . . . . . . . 191

Lenovo Support Web site . . . . . . . . . 191

Help and service . . . . . . . . . . . . . . 192

Calling for service . . . . . . . . . . . . 192

Using other services . . . . . . . . . . . 192

Purchasing additional services . . . . . . . 193

Appendix A. System memory

speed. . . . . . . . . . . . . . . . . . 195

Appendix B. Supplemental

information about the Ubuntu operating

system . . . . . . . . . . . . . . . . . 197

Appendix C. Regulatory information

of countries and regions . . . . . . . . 199

ii P330 Hardware Maintenance Manual

Appendix D. WEEE and recycling

information of countries and

regions . . . . . . . . . . . . . . . . . 203

Appendix E. Restriction of

Hazardous Substances (RoHS) Directive

of countries and regions . . . . . . . . 207

Appendix F. ENERGY STAR model

information. . . . . . . . . . . . . . . 209

Appendix G. Notices. . . . . . . . . . 211

Appendix H. Trademarks . . . . . . . 213

iv P330 Hardware Maintenance Manual

About this manual

This manual provides service and reference information for ThinkStation® computers listed on the front

cover.

Use this manual along with the advanced diagnostic tests to troubleshoot problems.

Important: This manual is intended only for trained service technicians who are familiar with ThinkStation

computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.

Before servicing a ThinkStation computer, be sure to read and understand Chapter 1 “Read this first:

Important safety information” on page 1.

vi P330 Hardware Maintenance Manual

Chapter 1. Read this first: Important safety information

This chapter contains the safety information that you must be familiar with.

Power cords and power adapters

Use only the power cords and power adapters supplied by the product manufacturer. Do not use the ac

power cord for other devices.

The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For

other countries, the suitable types shall be used accordingly.

Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that

can cause the cord to fray, crack, or crimp. This can present a safety hazard.

Always route power cords so that they will not be walked on, tripped over, or pinched by objects.

Protect power cord and power adapters from liquids. For instance, do not leave your power cord or power

adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short

circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause

gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can

eventually result in overheating.

Ensure that all power cord connectors are securely and completely plugged into receptacles.

Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such

as deformed plastic) at the ac input or anywhere on the power adapter.

Do not use any power cords where the electrical contacts on either end show signs of corrosion or

overheating or where the power cord appears to have been damaged in any way.

General safety

Follow these rules to ensure general safety:

• Observe good housekeeping in the area of the machines during and after maintenance.

• When lifting any heavy object:

1. Ensure you can stand safely without slipping.

2. Distribute the weight of the object equally between your feet.

3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.

4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the

muscles in your back.

Attention: Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you

think are too heavy for you.

• Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.

• Before you start the machine, ensure that other service representatives and the customer's personnel are

not in a hazardous position.

• Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the

machine.

• Keep your tool case away from walk areas so that other people will not trip over it.

• Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves

are fastened or rolled up above your elbows. If your hair is long, fasten it.

• Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately

8 centimeters (3 inches) from the end.

• Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.

Remember: Metal objects are good electrical conductors.

• Wear safety glasses when you are: hammering, drilling, soldering, cutting wire, attaching springs, using

solvents, or working in any other conditions that might be hazardous to your eyes.

• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that

is worn or defective.

• Reinstall all covers correctly before returning the machine to the customer.

CAUTION:

Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury,

seek medical care immediately.

CAUTION:

Avoid contact with hot components inside the computer. During operation, some components

become hot enough to burn the skin. Before you open the computer cover, turn off the computer,

disconnect power, and wait approximately 10 minutes for the components to cool.

Electrical safety

CAUTION:

Electrical current from power, telephone, and communication cables can be hazardous. To avoid

personal injury or equipment damage, disconnect the attached power cords, telecommunication

systems, networks, and modems before you open the computer covers, unless instructed otherwise

in the installation and configuration procedures.

Observe the following rules when working on electrical equipment.

Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft

material that does not insulate you when working with live electrical currents. Many customers have, near

their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.

Do not use this type of mat to protect yourself from electrical shock.

• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical

accident occurs, you can then operate the switch or unplug the power cord quickly.

• Do not work alone under hazardous conditions or near equipment that has hazardous voltages.

• Disconnect all power before:

– Performing a mechanical inspection

– Working near power supplies

– Removing or installing Field Replaceable Units (FRUs)

2P330 Hardware Maintenance Manual

• Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer

to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.

• If you need to work on a machine that has exposed electrical circuits, observe the following precautions:

– Ensure that another person, familiar with the power-off controls, is near you.

Remember: Another person must be there to switch off the power, if necessary.

– Use only one hand when working with powered-on electrical equipment; keep the other hand in your

pocket or behind your back.

Remember: There must be a complete circuit to cause electrical shock. By observing the above rule,

you may prevent a current from passing through your body.

– When using a tester, set the controls correctly and use the approved probe leads and accessories for

that tester.

– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as

metal floor strips and machine frames.

Observe the special safety precautions when you work with very high voltages; these instructions are in

the safety sections of maintenance information. Use extreme care when measuring high voltages.

• Regularly inspect and maintain your electrical hand tools for safe operational condition.

• Do not use worn or broken tools and testers.

• Never assume that power has been disconnected from a circuit. First, check that it has been powered-off.

• Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors,

nongrounded power extension cables, power surges, and missing safety grounds.

• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is

conductive; such touching can cause personal injury and machine damage.

• Do not service the following parts with the power on when they are removed from their normal operating

places in a machine:

– Power supply units

– Pumps

– Blowers and fans

– Motor generators

and similar units. (This practice ensures correct grounding of the units.)

• If an electrical accident occurs:

– Use caution; do not become a victim yourself.

– Switch off power.

– Send another person to get medical aid.

Safety inspection guide

The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these

products. Each machine, as it was designed and built, had required safety items installed to protect users

and service personnel from injury. This guide addresses only those items. However, good judgment should

be used to identify potential safety hazards due to attachment of features or options not covered by this

inspection guide.

If any unsafe conditions are present, you must determine how serious the apparent hazard could be and

whether you can continue without first correcting the problem.

Consider these conditions and the safety hazards they present:

Chapter 1.Read this first: Important safety information 3

• Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal

electrical shock).

• Explosive hazards, such as a damaged CRT face or bulging capacitor

• Mechanical hazards, such as loose or missing hardware

The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the

power cord disconnected.

Checklist:

1. Check exterior covers for damage (loose, broken, or sharp edges).

2. Power-off the computer. Disconnect the power cord.

3. Check the power cord for:

a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground

continuity for 0.1 ohm or less between the external ground pin and frame ground.

b. The power cord should be the appropriate type as specified in the parts listings.

c. Insulation must not be frayed or worn.

4. Remove the cover.

5. Check for any obvious alterations. Use good judgment as to the safety of any alterations.

6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or

other liquids, or signs of fire or smoke damage.

7. Check for worn, frayed, or pinched cables.

8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered

with.

Handling electrostatic discharge-sensitive devices

Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to

electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects.

Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the

person handling the part are all at the same charge.

Notes:

1. Use product-specific ESD procedures when they exceed the requirements noted here.

2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.

When handling ESD-sensitive parts:

• Keep the parts in protective packages until they are inserted into the product.

• Avoid contact with other people while handling the part.

• Wear a grounded wrist strap against your skin to eliminate static on your body.

• Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when

you are wearing a wrist strap.

• Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially

useful when handling ESD-sensitive devices.

• Select a grounding system, such as those listed below, to provide protection that meets the specific

service requirement.

Note: The use of a grounding system is desirable but not required to protect against ESD damage.

4P330 Hardware Maintenance Manual

– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.

– Use an ESD common ground or reference point when working on a double-insulated or battery-

operated system. You can use coax or connector-outside shells on these systems.

– Use the round ground-prong of the ac plug on ac-operated computers.

Grounding requirements

Electrical grounding of the computer is required for operator safety and correct system function. Proper

grounding of the electrical outlet can be verified by a certified electrician.

Safety notices (multi-lingual translations)

The caution and danger safety notices in this section are provided in the following languages:

• English

• Arabic

• Brazilian/Portuguese

• Chinese (simplified)

• Chinese (traditional)

• French

• German

• Hebrew

• Italian

• Korean

• Spanish

DANGER

Electrical current from power, telephone and communication cables is hazardous.

To avoid a shock hazard:

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration

of this product during an electrical storm.

• Connect all power cords to a properly wired and grounded electrical outlet.

• Connect to properly wired outlets any equipment that will be attached to this product.

• When possible, use one hand only to connect or disconnect signal cables.

• Never turn on any equipment when there is evidence of fire, water, or structural damage.

• Disconnect the attached power cords, telecommunications systems, networks, and modems

before you open the device covers, unless instructed otherwise in the installation and configuration

procedures.

• Connect and disconnect cables as described in the following tables when installing, moving, or

opening covers on this product or attached devices.

Chapter 1.Read this first: Important safety information 5

To Connect To Disconnect

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

CAUTION:

When replacing the lithium battery, use only Part Number 45C1566 or an equivalent type battery

recommended by the manufacturer. If your system has a module containing a lithium battery, replace

it only with the same module type made by the same manufacturer. The battery contains lithium and

can explode if not properly used, handled, or disposed of. Do not:

• Throw or immerse into water

• Heat to more than 100°C (212°F)

• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

CAUTION:

When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are

installed, note the following:

• Do not remove the covers. Removing the covers of the laser product could result in exposure to

hazardous laser radiation. There are no serviceable parts inside the device.

• Use of controls or adjustments or performance of procedures other than those specified herein

might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:

Laser radiation when open. Do not stare into the beam, do not view directly with optical

instruments, and avoid direct exposure to the beam.

6P330 Hardware Maintenance Manual

≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)

CAUTION:

Use safe practices when lifting.

CAUTION:

The power control button on the device and the power switch on the power supply do not turn off the

electrical current supplied to the device. The device also might have more than one power cord. To

remove all electrical current from the device, ensure that all power cords are disconnected from the

power source.

Chapter 1.Read this first: Important safety information 7

8P330 Hardware Maintenance Manual

≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)

Chapter 1.Read this first: Important safety information 9

PERIGO

A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa.

Para evitar risco de choque elétrico:

• Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste

produto durante uma tempestade com raios.

• Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas.

• Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente

instaladas.

• Quando possível, utilize apenas uma das mãos para conectar ou desconectar cabos de sinal.

• Nunca ligue nenhum equipamento quando houver evidência de fogo, água ou danos estruturais.

• Antes de abrir tampas de dispositivos, desconecte cabos de alimentação, sistemas de telecomunicação,

redes e modems conectados, a menos que especificado de maneira diferente nos procedimentos de

instalação e configuração.

• Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguir ao instalar, mover ou

abrir tampas deste produto ou de dispositivos conectados.

Para Conectar: Para Desconectar:

1. DESLIGUE Tudo.

2. Primeiramente, conecte todos os cabos aos

dispositivos.

3. Conecte os cabos de sinal aos conectores.

4. Conecte os cabos de alimentação às tomadas.

5. LIGUE os dispositivos.

1. DESLIGUE Tudo.

2. Primeiramente, remova os cabos de alimentação das

tomadas.

3. Remova os cabos de sinal dos conectores.

4. Remova todos os cabos dos dispositivos.

CUIDADO:

Ao substituir a bateria de lítio, utilize apenas uma bateria com Número de Peça 45C1566 ou um tipo de

bateria equivalente recomendado pelo Se o seu sistema possui um módulo com uma bateria de lítio,

substitua-o apenas por um módulo do mesmo tipo e do mesmo fabricante. A bateria contém lítio e

pode explodir se não for utilizada, manuseada ou descartada de maneira correta.

Não:

• Jogue ou coloque na água

• Aqueça a mais de 100°C (212°F)

• Conserte nem desmonte

Descarte a bateria conforme requerido pelas leis ou regulamentos locais.

PRECAUCIÓN:

10 P330 Hardware Maintenance Manual

Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica

ou transmissores) estiverem instalados, observe o seguinte:

• Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição

prejudicial à radiação de laser. Não existem peças que podem ser consertadas no interior do dispositivo.

• A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui

pode resultar em exposição prejudicial à radiação.

PERIGO

Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte:

Radiação a laser quando aberto. Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e

evite exposição direta ao feixe.

≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)

CUIDADO:

Utilize procedimentos de segurança para levantar equipamentos.

CUIDADO:

O botão de controle de alimentação do dispositivo e o botão para ligar/desligar da fonte de alimentação não

desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de

alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de

alimentação estejam desconectados da fonte de alimentação.

Chapter 1.Read this first: Important safety information 11

12 P330 Hardware Maintenance Manual

Chapter 1.Read this first: Important safety information 13

14 P330 Hardware Maintenance Manual

DANGER

Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter

un danger.

Pour éviter tout risque de choc électrique :

• Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration

de ce produit au cours d'un orage.

• Branchez tous les cordons d'alimentation sur un socle de prise de courant correctement câblé et mis à la

terre.

• Branchez sur des socles de prise de courant correctement câblés tout équipement connecté à ce produit.

• Lorsque cela est possible, n'utilisez qu'une seule main pour connecter ou déconnecter les câbles

d'interface.

• Ne mettez jamais un équipement sous tension en cas d'incendie ou d'inondation, ou en présence de

dommages matériels.

• Avant de retirer les carters de l'unité, mettez celle-ci hors tension et déconnectez ses cordons

d'alimentation, ainsi que les câbles qui la relient aux réseaux, aux systèmes de télécommunication et aux

modems (sauf instruction contraire mentionnée dans les procédures d'installation et de configuration).

• Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent produit ou des

périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et

déconnecter les différents cordons.

Chapter 1.Read this first: Important safety information 15

Connexion Déconnexion

1. Mettez les unités HORS TENSION.

2. Commencez par brancher tous les cordons sur les

unités.

3. Branchez les câbles d'interface sur des

connecteurs.

4. Branchez les cordons d'alimentation sur des prises.

5. Mettez les unités SOUS TENSION.

1. Mettez les unités HORS TENSION.

2. Débranchez les cordons d'alimentation des prises.

3. Débranchez les câbles d'interface des connecteurs.

4. Débranchez tous les câbles des unités.

ATTENTION:

Remplacer la pile au lithium usagée par une pile de référence identique exclusivement, (référence

45C1566), ou suivre les instructions du fabricant qui en définit les équivalences. Si votre système est

doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module

identique, produit par le même fabricant. La pile contient du lithium et peut exploser en cas de

mauvaise utilisation, de mauvaise manipulation ou de mise au rebut inappropriée.

Ne pas :

• la jeter à l'eau,

• l'exposer à des températures supérieures à 100°C,

• chercher à la réparer ou à la démonter.

Ne pas mettre la pile à la poubelle. Pour la mise au rebut, se reporter à la réglementation en vigueur.

ATTENTION:

Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou

des émetteurs) sont installés, prenez connaissance des informations suivantes :

• Ne retirez pas le carter. En ouvrant l'unité de CD-ROM ou de DVD-ROM, vous vous exposez au

rayonnement dangereux du laser. Aucune pièce de l'unité n'est réparable.

• Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de réglage et

d'utilisation des commandes, ainsi que les procédures décrites dans le présent manuel.

DANGER

Certains produits à laser contiennent une diode à laser intégrée de classe 3A ou 3B. Prenez

connaissance des informations suivantes:

Rayonnement laser lorsque le carter est ouvert. Evitez toute expositiondirecte au rayon laser. Evitez

de regarder fixement le faisceau ou del'observer à l'aide d'instruments optiques.

16 P330 Hardware Maintenance Manual

≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)

ATTENTION:

Soulevez la machine avec précaution.

ATTENTION:

L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent

pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs

cordonsd'alimentation. Pour mettre l'unité hors tension, vous devez déconnectertous les cordons de

la source d'alimentation.

VORSICHT

An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen.

Aus Sicherheitsgründen:

• Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-,

Wartungs- oder Rekonfigurationsarbeiten durchführen.

• Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt

anschließen.

• Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß

geerdetem Schutzkontakt anschließen.

• Die Signalkabel nach Möglichkeit einhändig anschließen oder lösen, um einen Stromschlag durch

Berühren von Oberflächen mit unterschiedlichem elektrischem Potenzial zu vermeiden.

• Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen.

Chapter 1.Read this first: Important safety information 17

• Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken

und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und

Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind.

• Zum Installieren, Transportieren und Öffnen der Abdeckungen des Computers oder der

angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschließen und abziehen.

Zum Anschließen der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor

1. Schalten Sie alle Einheiten AUS.

2. Schließen Sie erst alle Kabel an die Einheiten an.

3. Schließen Sie die Signalkabel an die Buchsen an.

4. Schließen Sie die Netzkabel an die Steckdose an.

5. Schalten Sie die Einheit EIN.

1. Schalten Sie alle Einheiten AUS.

2. Ziehen Sie zuerst alle Netzkabel aus den

Netzsteckdosen.

3. Ziehen Sie die Signalkabel aus den Buchsen.

4. Ziehen Sie alle Kabel von den Einheiten ab.

CAUTION:

Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine

gleichwertige, vom Hersteller empfohlene Batterie ersetzen. Enthält das System ein Modul mit einer

Lithiumbatterie, dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen. Die

Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung

explodieren.

Die Batterie nicht:

• mit Wasser in Berührung bringen.

• über 100 C erhitzen.

• reparieren oder zerlegen.

Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.

ACHTUNG:

Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit

Lichtwellenleitertechnik oder Sendern) Folgendes beachten:

• Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergeräts können

gefährliche Laserstrahlungen freigesetzt werden. Das Gerät enthält keine zu wartenden Teile.

• Werden Steuerelemente, Einstellungen oder Durchführungen von Prozeduren anders als hier

angegeben verwendet, kann gefährliche Laserstrahlung auftreten.

VORSICHT

Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes:

18 P330 Hardware Maintenance Manual

Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel

verwenden. Strahlungsbereich meiden.

≥18 kg ≥32 kg ≥55 kg

ACHTUNG:

Arbeitsschutzrichtlinien beim Anheben der Maschine beachten.

ACHTUNG:

Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht

unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die

Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden

Netzkabel vom Netz getrennt werden.

Chapter 1.Read this first: Important safety information 19

20 P330 Hardware Maintenance Manual

PERICOLO

La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere

pericolosa.

Per evitare il rischio di scosse elettriche:

Chapter 1.Read this first: Important safety information 21

• Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la

riconfigurazione del prodotto durante un temporale.

• Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a

terra.

• Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per

questo prodotto.

• Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di segnale.

• Non accendere assolutamente apparecchiature in presenza di incendi, perdite d'acqua o danno

strutturale.

• Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il modem prima di aprire i

coperchi del dispositivo, salvo istruzioni contrarie relative alle procedure di installazione e

configurazione.

• Collegare e scollegare i cavi come descritto nella seguente tabella quando vengono effettuate

operazioni di installazione, spostamento o apertura dei coperchi di questo prodotto o delle unità

collegate.

Per collegarsi Per scollegarsi

1. SPEGNERE le apparecchiature.

2. Innanzitutto, collegare tutti i cavi alle unità.

3. Collegare i cavi di segnale ai connettori.

4. Collegare i cavi di alimentazione alla presa.

5. Accendere l'unità.

1. SPEGNERE le apparecchiature.

2. Innanzitutto, rimuovere i cavi di alimentazione dalla

presa.

3. Rimuovere i cavi di segnale dai connettori.

4. Rimuovere tutti i cavi dalle unità.

ATTENZIONE:

Quando si sostituisce la batteria al litio, utilizzare solo il Numero parte 45C1566 o un tipo di batteria

equivalente consigliato dal produttore. Se sul sistema è presente un modulo che contiene una batteria

al litio, sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione. La

batteria contiene litio e può esplodere se usata, maneggiata o smaltita in modo non corretto.

Non:

• Gettare o immergere la batteria nell'acqua

• Riscaldarla ad una temperatura superiore ai 100 gradi C (212 gradi F)

• Smontarla, ricaricarla o tentare di ripararla

Le batterie usate vanno smaltite in accordo alla normativa in vigore (DPR 915/82 e successive

disposizioni e disposizioni locali).

ATTENZIONE:

Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o

trasmittenti), tener presente quanto segue:

22 P330 Hardware Maintenance Manual

• Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni

laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica.

• L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale

possono provocare l'esposizione a radiazioni pericolose.

PERICOLO

Alcune unità laser contengono un diodo laser di Classe 3A o Classe 3B. Tener presente quanto segue:

Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente

con strumenti ottici ed evitare l'esposizione al fascio.

≥18 kg ≥32 kg ≥55 kg

ATTENZIONE:

Prestare attenzione nel sollevare l'apparecchiatura.

ATTENZIONE:

Il pulsante di controllo dell'alimentazione presente sull'unità e l'interruttore dell'alimentatore non

disattivano l'alimentazione corrente fornita all'unità. E' possibile che l'unità disponga di più cavi di

alimentazione. Per disattivare l'alimentazione dall'unità, accertarsi che tutti i cavi di alimentazione

siano scollegati dalla fonte di alimentazione.

Chapter 1.Read this first: Important safety information 23

24 P330 Hardware Maintenance Manual

PELIGRO

La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser

peligrosa.

Para evitar el riesgo de descarga eléctrica:

• No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o

reconfiguración de este producto durante una tormenta eléctrica.

• Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y

conectadas a tierra.

• Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente

debidamente cableadas.

• Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal.

Chapter 1.Read this first: Important safety information 25

• No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales.

• Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los

módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo

contrario en los procedimientos de instalación y configuración.

• Conecte y desconecte los cables, como se describe en la tabla siguiente, cuando instale, mueva o

abra las cubiertas de este producto o de los dispositivos conectados.

Para conectar Para desconectar

1. APÁGUELO todo.

2. En primer lugar, conecte todos los cables a los

dispositivos.

3. Conecte los cables de señal a los conectores.

4. Enchufe los cables de alimentación a las tomas de

corriente.

5. Encienda el dispositivo.

1. APÁGUELO todo.

2. En primer lugar, desenchufe los cables de

alimentación de las tomas de corriente.

3. Desconecte los cables de señal de los conectores.

4. Desconecte todos los cables de los dispositivos.

PRECAUCIÓN:

Cuando sustituya una batería de litio, utilice solamente una batería número de pieza 45C1566 u otra

de tipo equivalente recomendada por el fabricante. Si su sistema dispone de un módulo que contiene

una batería de litio, reemplácelo sólo con el mismo tipo de módulo, del mismo fabricante. La batería

contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente.

No debe:

• Arrojarla al agua o sumergirla en ella

• Exponerla a temperaturas superiores a 100°C (212°F)

• Repararla o desmontarla

Deshágase de la batería según especifiquen las leyes o normas locales.

PRECAUCIÓN:

Cuando haya productos láser (como unidades de CD-ROM, unidades de DVD, dispositivos de fibra

óptica o transmisores) instalados, tenga en cuenta lo siguiente:

• No quite las cubiertas. Si quita las cubiertas del producto láser, podría quedar expuesto a radiación

láser peligrosa. Dentro del dispositivo no existe ninguna pieza que requiera servicio técnico.

• Si usa controles o ajustes o realiza procedimientos que no sean los especificados aquí, podría

exponerse a radiaciones peligrosas.

PELIGRO

26 P330 Hardware Maintenance Manual

Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo

Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con

instrumentos ópticos, y evite exponerse directamente al rayo láser.

≥18 kg ≥32 kg ≥55 kg

PRECAUCIÓN:

Adopte procedimientos seguros al levantar el equipo.

PRECAUCIÓN:

El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de

alimentación no desconectan la corriente eléctrica suministrada al dispositivo. Además, el dispositivo

podría tener más de un cable de alimentación. Para suprimir toda la corriente eléctrica del dispositivo,

asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente.

Chapter 1.Read this first: Important safety information 27

28 P330 Hardware Maintenance Manual

Chapter 2. Product overview

This chapter provides basic information to help you get familiar with your computer.

Hardware locations

This section provides information about the locations of your computer hardware.

Front view

Note: The computer hardware might look slightly different from the illustration.

Figure 1. Front connectors, controls, and indicators

1 Power button 2 Power indicator

3 Storage-drive activity indicator 4 SD card slot (available on some models)

5 Microphone connector 6 Headset connector

7 USB-C connector 8 USB 3.1 connectors Gen 1 (2)

9 USB 3.1 connectors Gen 2 (2) 10 Slim optical-drive eject button (available on some

models)

11 Flex bay (available on some models)

1 Power button

Press the power button to turn on your computer. If your computer is unresponsive, you can turn off the

computer by pressing and holding the power button for four or more seconds.

2 Power indicator

When the power indicator is on, the computer is turned on.

3 Storage-drive activity indicator

This indicator shows the status of the internal storage drives (such as hard disk drives or solid-state drives).

On: The storage drives are active and data is being transferred.

Off (when the computer is powered on): The storage drives are not in use or no data is being transferred.

4 SD card slot (available on some models)

An SD card is installed on some computer models.

5 Microphone connector

Use this connector to attach a microphone to your computer when you want to record sound or if you use

speech-recognition software.

6 Headset connector

Use this connector to attach a headset to your computer.

7 USB-C connector

The USB-C connector supports the USB Type-C™ standard. With an appropriate USB-C cable connected,

you can use the connector to transfer data or charge your device.

8 USB 3.1 connectors Gen 1 (2)

Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB

printer.

9 USB 3.1 connectors Gen 2 (2)

With greater data transfer rate, the USB 3.1 connector Gen 2 is used to connect USB-compatible devices,

such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer.

10 Slim optical-drive eject button (available on some models)

Press the button to eject the tray of the slim optical drive. To close the tray, push the tray inward until you

hear a click.

11 Flex bay (available on some models)

Some computer models come with a flex bay. Depending on your computer model, one of the following

devices might be installed in the flex bay:

• Flex module

• Flex storage enclosure

• Front-access storage enclosure

For more information, see “Device in the flex bay” on page 117.

30 P330 Hardware Maintenance Manual

Rear view

Some connectors on the rear of your computer are color-coded to help you determine where to connect the

cables on your computer.

Note: The computer hardware might look slightly different from the illustration.

Figure 2. Rear view

1 Audio line-out connector 2 Serial connector

3 DisplayPort connectors (2) 4 DisplayPort connector or HDMI™ connector (available

on some models)

5 USB 3.1 connector Gen 1 6 USB 3.1 connector Gen 1

7 USB 2.0 connectors (2) 8 Ethernet connector

9 PCIe card area* 10 Power-cord connector

11 Security-lock slot 12 Cable-lock slots

13 Padlock loop 14 Serial connector (available on some models)

15 PS/2 keyboard connector (available on some models) 16 PS/2 mouse connector (available on some models)

Notes: * A discrete graphics card or a network adapter can be installed in the appropriate Peripheral

Component Interconnect Express (PCIe) card slot. If such a card is installed, use the connectors on the card

instead of the corresponding connectors on the computer to optimize the performance. Depending on your

computer model, the preinstalled cards might vary. One or more graphics cards might be installed to provide

the following connectors:

• Digital Visual Interface (DVI) connector

• DisplayPort® connector

• Mini DisplayPort® connector

DVI monitor connector

Chapter 2.Product overview 31

Use this connector to attach a DVI monitor or other compatible devices.

DisplayPort connector

Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible

devices.

Mini DisplayPort connector

Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible

devices. The Mini DisplayPort connector is a miniaturized version of a DisplayPort connector.

1 Audio line-out connector

The audio line-out connector is used to send audio signals from the computer to external devices, such as

headphones.

2 Serial connector

Use this connector to attach an external modem, a serial printer, or other devices that use a 9-pin serial

connector.

3 DisplayPort connectors (2)

Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible

devices.

4 DisplayPort connector or HDMI connector (available on some models)

• DisplayPort connector

Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible

devices.

• HDMI connector

The High-Definition Multimedia Interface (HDMI) connector is a digital audio and video interface that can

connect a compatible digital audio device or video monitor, such as a DVD player or a high-definition

digital television (HDTV).

5 USB 3.1 connector Gen 1

Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB

printer. This connector supports the smart power on feature. When you connect a supported keyboard to

this connector, you can turn on the computer or wake it up from hibernation mode by pressing Alt+P on the

keyboard. You can enable or disable the smart power on feature from the Setup Utility program.

6 USB 3.1 connector Gen 1

Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB

printer.

7 USB 2.0 connectors (2)

Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or

printer.

8 Ethernet connector

32 P330 Hardware Maintenance Manual

Connect an Ethernet cable for a local area network (LAN).

Note: To operate the computer within Federal Communications Commission (FCC) Class B limits, use a

Category 5 Ethernet cable.

9 PCIe card area

To further improve the computer performance, you can install PCIe cards into this area. Depending on your

computer model, the preinstalled cards might vary.

10 Power-cord connector

Connect the power cord to your computer for power supply.

11 Security-lock slot

Attach a Kensington-style cable lock to the security-lock slot to secure your computer. For more information,

see “Attaching a Kensington-style cable lock” on page 61.

12 Cable lock slots

Used to secure a cable lock. For more information, see “Attaching a cable lock” on page 61.

13 Padlock loop

Connect a padlock to secure your computer. For more information, see “Locking the computer cover” on

page 59.

14 Serial connector (available on some models)

Use this connector to attach an external modem, a serial printer, or other devices that use a 9-pin serial

connector.

15 PS/2 keyboard connector (available on some models)

Use this connector to attach a Personal System/2 (PS/2) keyboard.

16 PS/2 mouse connector (available on some models)

Use this connector to attach a PS/2 mouse, a trackball, or other pointing devices.

Computer components

Notes:

• Depending on the model, your computer might look slightly different from the illustration.

• To prepare your computer, see “Preparing your computer” on page 98.

Chapter 2.Product overview 33

Figure 3. Component locations

1 Heat-sink-and-fan assembly 2 Memory modules

3 Coin-cell battery 4 Flex bay (available on some models)

5 Slim optical drive (available on some models) 6 Front fan

7 Wi-Fi card (available on some models) 8 M.2 solid-state drive (available on some models)

9 Front bezel 10 Storage-drive bay

11 Type-2 storage-drive cage (available on some models) 12 Type-1 storage-drive cage (available on some models)

13 Power supply assembly 14 PCIe card (available on some models)

15 Cover presence switch (also called intrusion switch) 16 Rear fan

34 P330 Hardware Maintenance Manual

FRUs and CRUs

This section introduces the location of FRUs and Customer Replaceable Units (CRUs) in the computer, and

identifies which FRUs are also self-service CRUs or optional-service CRUs.

Notes:

• Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by

trained service technicians at an additional cost.

• Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill

level. Trained service technicians can also provide service to install or replace the parts under the type of

warranty designated for the customer’s machine.

• FRUs: Refer to parts that must be installed or replaced only by trained service technicians. If customers

choose to replace the FRUs by themselves, the product warranty might be affected.

This chapter includes the following topics:

1. “Major FRUs and CRUs” on page 36

2. “FRUs in the flex module” on page 38

Chapter 2.Product overview 35

Major FRUs and CRUs

Figure 4. Major FRUs and CRUs

Number FRU description Self-service CRU Optional-service CRU

1Heat-sink-and-fan assembly No No

2System board No No

36 P330 Hardware Maintenance Manual

Number FRU description Self-service CRU Optional-service CRU

3Microprocessor No No

4Coin-cell battery No Yes

5Memory module Yes No

6Flex storage enclosure * Yes No

7Flex module *, see “FRUs in the flex module” on page 38.

8Front access storage enclosure * Yes No

9Front bezel Yes No

10 Dust shield * Yes No

11 Wi-Fi card module * No No

12 Wi-Fi card module shield * No No

13 M.2 solid-state drive heat sink * Yes No

14 M.2 solid-state drive * Yes No

15 Plastic holder * Yes No

16 Power button No No

17 Card reader * No No

18 Front audio and USB assembly No No

19 Slim optical drive * Yes No

20 Slim optical drive metal shield * Yes No

21 Front Wi-Fi antenna No No

22 Front fan * No No

23 Internal speaker * No No

24 Thermal sensor No No

25 ThinkStation LED No No

26 3.5-inch storage-drive bracket * Yes No

27 Type-2 storage-drive cage * Yes No

28 Type-1 storage-drive cage with 3.5-inch storage-

drive bracket *

Yes No

29 2.5-inch storage drive * Yes No

30 Computer cover Yes No

31 3.5-inch storage drive * Yes No

32 2.5-inch to 3.5-inch storage-drive converter * Yes No

33 Power supply assembly No Yes

34 PCIe card * Yes No

35 Cover presence switch (intrusion switch) Yes No

36 Rear Wi-Fi antenna No No

37 Rear fan No No

Chapter 2.Product overview 37

Number FRU description Self-service CRU Optional-service CRU

aLenovo factory recovery USB key * No No

bLenovo recovery disc set * No No

cMiscellaneous parts kits No No

dPower cord Yes No

eKeyboard * Yes No

fMouse * Yes No

FRUs in the flex module

Figure 5. FRUs in the flex module

Number FRU description Self-service CRU Optional-service CRU

1Flex module Yes No

2eSATA connector No No

3IEEE 1394 connector No No

4Front Thunderbolt adapter kit No No

5Slim optical drive * No No

* available on some models

For detailed FRU information, such as the FRU part numbers and supported computer models, go to:

http://www.lenovo.com/serviceparts-lookup

Parts on the system board

Note: The system board might look slightly different from the illustration.

38 P330 Hardware Maintenance Manual

Figure 6. System board part locations

1 4-pin microprocessor power connector 2 Microprocessor

3 Microprocessor fan connector 4 Memory slots (DIMM)

5 Front-bezel connector 6 Internal-speaker connector

7 Storage-drive activity indicator 8 Flex bay fan connector

9 10-pin system board power connector 10 SATA power connectors

11 Front-fan connector 12 Clear CMOS/Recovery jumper

13 SATA 3 connector 14 SATA 4 connector or eSATA connector

15 SATA 2 connector 16 SATA 1 connector

17 M.2 solid-state drive slot 18 Wi-Fi card slot

19 Thermal-sensor connector 20 ThinkStation® LED connector

21 Front USB 2.0 connectors (available on some models) 22 Parallel connector

23 Serial port (COM) connector 24 Thunderbolt™ control connector

25 PCIe x16 card slot (negotiable link width x4) 26 PCIe x1 card slot

27 PCIe x16 card slot 28 Coin-cell battery

29 Rear-fan connector 30 E-lock connector

31 DisplayPort connector 32 Cover presence switch connector (Intrusion switch

connector)

33 PS/2 keyboard and mouse connector

Chapter 2.Product overview 39

Internal storage drives

Internal storage drives are devices that your computer uses to read and store data. You can add drives to

your computer to increase storage capacity and enable your computer to read other types of media. Internal

storage drives are installed in bays.

When you remove or install an internal storage drive, note the type and size of the drive that each bay

supports and correctly connect the required cables. Refer to the appropriate section in Chapter 9 “Hardware

removal and installation” on page 97 for instructions on how to remove or install internal storage drives for

your computer.

The following illustration shows the locations of the storage drives.

Note: The computer hardware might look slightly different from the illustration.

Figure 7. Storage-drive bay locations

1 Type-1 storage-drive cage 2 SD card slot (available on some models)

3 Flex bay (available on some models) 4 M.2 solid-state drive slot

40 P330 Hardware Maintenance Manual

5 Type-2 storage-drive cage 6 Type-1 storage-drive bay

7 PCIe card slots (3)

1 Type-1 storage-drive cage

You can install a 3.5-inch storage drive or a 2.5-inch storage drive in this cage.

2 SD card slot (available on some models)

An SD card is installed in some computer models.

3 Flex bay (available on some models)

Depending on your computer model, one of the following devices might be installed in the flex bay:

• Flex module

• Front-access storage enclosure

• Flex storage enclosure

4 M.2 solid-state drive slot

One M.2 solid-state drive is installed in some computer models.

5 Type-2 storage-drive cage

You can install a 2.5-inch storage drive in this cage.

6 Type-1 storage-drive bay

You can install a 3.5-inch storage drive or a 2.5-inch storage drive in the storage-drive bay.

7 PCIe card slots (3)

You can install compatible PCIe cards and PCIe solid-state drives in the PCIe card slots.

Machine type and model label

The machine type and model label identifies your computer. When you contact Lenovo for help, the machine

type and model information helps support technicians to identify your computer and provide faster service.

The following is a sample of the machine type and model label.

Note: The computer hardware might look slightly different from the illustration.

Chapter 2.Product overview 41

MT-M XXXX-XXXXXX

S/N XXXXXXXX

Figure 8. Machine type and model label

Computer features

For your specific computer model, some features might vary or not apply.

Information about your computer

• To view basic information (such as microprocessor and memory information) about your computer, do the

following:

1. Click the Start button to open the Start menu.

2. Click Settings ➙ System ➙ About.

• To view detailed information about the devices (such as the network adapters) on your computer, do the

following:

42 P330 Hardware Maintenance Manual

1. Right-click the Start button to open the Start context menu.

2. Click Device Manager.

3. Locate and double-click your device in Device Manager to view device properties. Type the

administrator password or provide confirmation if prompted.

Memory

Up to four double data rate 4 (DDR4) error correction code (ECC) unbuffered dual inline memory modules

(UDIMMs) or DDR4 non-ECC UDIMMs

Internal drives

Your computer supports the following storage drives:

• SD card (available on some models)

• Hard disk drive (available on some models)

• M.2 solid-state drive with the Intel Optane technology (available on some models)

• M.2 solid-state drive without the Intel Optane technology (available on some models)

• Slim optical drive (available on some models)

• Solid-state drive (available on some models)

To view the amount of storage drive space, do the following:

1. Right-click the Start button to open the Start context menu.

2. Click Disk Management and follow the instructions on the screen.

Video features

• PCIe x16 graphics card slots on the system board for discrete graphics cards

• Video connectors on a discrete graphics card:

– DVI connector (available on some models)

– DisplayPort connector (available on some models)

– Mini DisplayPort connector (available on some models)

Audio features

Integrated audio controller supports the following connectors and devices on your computer:

• Audio line-out connector

• Headset connector

• Internal speaker

• Microphone connector

Input/Output (I/O) features

• 100/1000 Mbps Ethernet connector

• 9-pin serial connector

• Audio connectors (audio line-out connector, microphone connector, and headset connector)

• HDMI connector (available on some models)

• Display connectors (DisplayPort connector, DVI connector, and Mini DisplayPort connector) (vary by

graphics card)

• PS/2 keyboard connector (available on some models)

Chapter 2.Product overview 43

• PS/2 mouse connector (available on some models)

• USB connectors

• USB-C connector

Expansion

• Flex bay (available on some models)

• Memory slots

• M.2 solid-state drive slot

• PCIe x1 card slot

• PCIe x16 card slot

• PCIe x16 card slot (negotiable link width x4)

• SD card slot (available on some models)

• Storage-drive bay

• Storage-drive cages (available on some models)

Power supply

Your computer comes with one of the following power supplies:

• 250-watt automatic voltage-sensing power supply

• 400-watt automatic voltage-sensing power supply

Wireless features

Depending on your computer model, the following wireless features are supported:

• Wireless LAN

• Bluetooth (available on some models)

System management features

• Ability to store power-on self-test (POST) hardware test results

• Desktop Management Interface (DMI)

Desktop Management Interface provides a common path for users to access information about all

aspects of a computer. The information includes the processor type, installation date, attached printers

and other peripherals, power sources, and maintenance history.

• ErP LPS compliance mode

The energy-related products directive (ErP) lowest power state (LPS) compliance mode reduces the

consumption of electricity when your computer is in sleep or off mode. For more information, see

“Enabling or disabling the ErP LPS compliance mode” on page 66.

• Intelligent Cooling Engine (ICE)

The energy-related products directive (ErP) lowest power state (LPS) compliance mode reduces the

consumption of electricity when your computer is in sleep or off mode. For more information, see

“Switching between better acoustic and better thermal performance” on page 67 and “Enabling or

disabling the system to record thermal alert logs” on page 67.

• Intel® Standard Manageability (ISM)

Intel Standard Manageability builds certain functionalities into computer hardware and firmware.

Therefore, computers are less expensive for businesses and easier to monitor, maintain, update, upgrade,

and repair.

• Intel Active Management Technology (Intel AMT)

44 P330 Hardware Maintenance Manual

With specific Intel platform capabilities and third-party management and security applications, Intel Active

Management Technology enables IT administrators or managed service providers to easily and remotely

discover, repair, and protect their networked computing assets.

• Preboot Execution Environment (PXE)

Preboot Execution Environment enables you to start computers using a network interface. This manner is

independent of starting computers from data storage devices (such as the hard disk drive) or installed

operating systems.

• System Management (SM) basic input/output system (BIOS) and SM software

The SM BIOS specification defines data structures and access methods in a BIOS. Therefore, a user or an

application can store and retrieve information specific about the computer in question.

• Wake on LAN (WOL)

Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or

woken up by a network message. The message is usually sent by a program running on another computer

on the same local area network.

• Windows Management Instrumentation (WMI)

Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an

operating system interface through which instrumented components provide information and notification.

Security features

• Ability to enable and disable a device

• Ability to enable and disable USB connectors individually

• Antivirus program

• BIOS passwords and Microsoft® Windows® accounts to deter unauthorized use of your computer

• Computrace Agent software embedded in firmware (for selected models)

• Cover presence switch (also called intrusion switch)

• Firewalls

• Smart USB Protection function

• Startup sequence control

• Startup without a keyboard or mouse

• Support for a cable lock

• Support for a Kensington-style cable lock

• Support for a padlock

• Trusted Platform Module (TPM)

Preinstalled operating system

Your computer is preinstalled with the Windows 10 operating system. Additional operating systems might be

identified by Lenovo as compatible with your computer. To determine if an operating system has been

certified or tested for compatibility, check the Web site of the operating system provider.

Computer specifications

This section lists the physical specifications for your computer.

Dimensions

• Width: 165 mm (6.5 inches)

• Height: 376 mm (14.8 inches)

Chapter 2.Product overview 45

• Depth: 328 mm (12.91 inches)

Weight

Maximum configuration as shipped: 10.6 kg (23.37 lb)

Environment

• Air temperature:

Operating: From 10°C (50°F) to 35°C (95°F)

Storage in original shipping package: From -40°C (-40°F) to 60°C (140°F)

Storage without package: From -10°C (14°F) to 60°C (140°F)

• Humidity:

Operating: 30%–90% (non-condensing)

Storage: 20%–90% (non-condensing)

• Altitude:

Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft)

Storage: From -15.2 m (-50 ft) to 10 668 m (35 000 ft)

Electrical input

• Input voltage: From 100 V ac to 240 V ac

• Input frequency: 50/60 Hz

Programs

This section provides information about the programs on your computer.

Accessing a program on your computer

To access a program on your computer, do one of the following:

• From Windows Search:

1. Type the program name into the search box next to the Start button.

2. In the search results, click the name of the desired program to launch the program.

• From the Start menu or Control Panel:

1. Click the Start button to open the Start menu. Then, click the name of the desired program to launch

the program.

2. If the program name is not displayed on the Start menu, access the program from Control Panel.

a. Click the Start button to open the Start menu.

b. Click Windows System ➙ Control Panel.

c. View Control Panel by Large icons or Small icons, and then click the name of the desired program

to launch the program.

An introduction to Lenovo programs

This section provides information about the major Lenovo programs available on your operating system.

Note: Depending on your computer model, some of the following programs might not be available.

46 P330 Hardware Maintenance Manual

• Lenovo Vantage

Your computer’s best features and capabilities should be easy to access and understand. With Lenovo

Vantage, they are.

Use Lenovo Vantage to do the following:

– Know the device status easily and customize device settings.

– Download and install UEFI BIOS, firmware, and driver updates to keep your computer up-to-date.

– Monitor your computer health, and secure your computer against outside threats.

– Look up warranty status (online).

– Access User Guide and helpful articles.

Notes:

– The available features vary depending on the computer model.

– Lenovo Vantage makes periodic updates of the features to keep improving your experience with your

computer. The description of features might be different from that on your actual user interface.

Chapter 2.Product overview 47

48 P330 Hardware Maintenance Manual

Chapter 3. Using your computer

This chapter provides information to help you use the various features provided by your computer.

Registering your computer

When you register your computer with Lenovo, you enter required information into a Lenovo database. The

information enables Lenovo to contact you when there is a recall or other severe problem and provide

quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and

services to registered users.

To register your computer with Lenovo, go to https://support.lenovo.com/productregistration and follow the

instructions on the screen.

Setting the computer volume

To set the computer volume, do the following:

1. Click the volume icon in the Windows notification area on the taskbar.

Note: If the volume icon is not displayed in the Windows notification area, add the icon to the

notification area. See the Windows help system.

2. Follow the instructions on the screen and the hover text to adjust the volume, mute the speaker, or

unmute the speaker.

Using a disc

This section provides instructions on how to use a disc and the optical drive.

Guidelines about using the optical drive

When using the optical drive, follow these guidelines:

• Do not place the computer in a location where the drive is exposed to any of the following conditions:

– High temperature

– High humidity

– Excessive dust

– Excessive vibration or sudden shock

– An inclined surface

– Direct sunlight

• Do not insert any object other than a disc into the drive.

• Do not insert damaged discs into the drive. Warped, scratched, or dirty discs can damage the drive.

• Before moving the computer, remove the disc from the drive.

Handling and storing a disc

When handling and storing a disc, follow these guidelines:

• Hold the disc by its edges. Do not touch the surface of the side that is not labeled.

• To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping

the disc in a circular direction might cause loss of data.

• Do not write or stick paper on the disc.

• Do not scratch or mark the disc.

• Do not place or store the disc in direct sunlight.

• Do not use benzene, thinners, or other cleaners to clean the disc.

• Do not drop or bend the disc.

Playing and removing a disc

To play a disc, do the following:

1. With the computer on, press the eject/close button on the front of the optical drive. The tray slides out of

the drive.

2. Insert a disc into the tray. Some optical drive has a snap hub in the center of the tray. If your drive has a

snap hub, support the tray with one hand and then push the center of the disc until it snaps into place.

3. Press the eject/close button again or gently push the tray forward to close the tray. The disc player

program starts automatically. For more information, refer to the help system of the disc player program.

To remove a disc from the optical drive, do the following:

1. With the computer on, press the eject/close button on the front of the optical drive. The tray slides out of

the drive.

2. Carefully remove the disc from the tray.

3. Press the eject/close button again or gently push the tray forward to close the tray.

Note: If the tray does not slide out of the drive when you press the eject/close button, turn off your

computer. Then, insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close

button. Use the emergency eject only in an emergency.

Recording a disc

If your optical drive supports recording, you can record a disc.

Recording a disc using Windows tools

To record a disc using Windows tools, do one of the following:

• Burn a disc using the AutoPlay window.

1. Ensure that the disc is played automatically.

a. Click the Start button to open the Start menu.

b. Click Settings ➙ Devices ➙ AutoPlay.

c. Select or turn on Use AutoPlay for all media and devices.

2. Insert a recordable disc into the optical drive that supports recording. The AutoPlay window opens.

3. Follow the instructions on the screen.

• Burn a disc using Windows Media® Player.

1. Insert a recordable disc into the optical drive that supports recording.

2. Open Windows Media Player. See “Accessing a program on your computer” on page 46.

3. Follow the instructions on the screen.

• Burn a disc from an ISO file.

50 P330 Hardware Maintenance Manual

1. Insert a recordable disc into the optical drive that supports recording.

2. Double-click the ISO file.

3. Follow the instructions on the screen.

Recording a disc using preinstalled programs

To record a disc using preinstalled programs, do the following:

1. Insert a recordable disc into the optical drive that supports recording.

2. Open the PowerDVD Create, PowerProducer, or Power2Go program. See “Accessing a program on

your computer” on page 46.

3. Follow the instructions on the screen.

Connecting to a network

This section provides instructions on how to connect to a network.

Connecting to an Ethernet LAN

You can connect your computer to an Ethernet LAN by connecting an Ethernet cable to the Ethernet

connector.

DANGER

To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.

Connecting to a wireless LAN

You can connect your computer to a wireless LAN without the use of an Ethernet cable but by means of

radio waves only.

Note: The wireless LAN feature is available only on some models.

To establish a wireless-LAN connection, do the following:

1. Ensure that a wireless LAN is available and the wireless LAN feature on your computer is working.

2. Click the wireless-network-connection-status icon in the Windows notification area to display available

wireless networks.

Note: If the wireless-network-connection-status icon is not displayed in the Windows notification area,

add the icon to the notification area. See the Windows help system.

3. Click a wireless LAN, and then click Connect to connect your computer to it. Provide required

information if needed.

Connecting to a Bluetooth-enabled device

Bluetooth is a short-range wireless communications technology. Use Bluetooth to establish a wireless

connection between your computer and another Bluetooth-enabled device within a distance of about 10 m

(32.8 ft).

Note: The Bluetooth feature is available only on some models.

To connect to a Bluetooth-enabled device, do the following:

1. Turn on the Bluetooth feature of your computer. Ensure that the Bluetooth-enabled device is located

within a distance of about 10 m (32.8 ft) from your computer.

Chapter 3.Using your computer 51

2. Click the Bluetooth icon in the Windows notification area on the taskbar. Then, click Add a Device and

follow the instructions on the screen.

Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the

notification area. See the Windows help system.

52 P330 Hardware Maintenance Manual

Chapter 4. You and your computer

This chapter provides information about accessibility, ergonomic, and cleaning and maintenance.

Arranging your workspace

Arrange your workspace to suit your needs and the kind of work you do. This section provides information

about the factors that affect the way you arrange your workspace.

Glare and lighting

Position the monitor to minimize glare and reflections from overhead lights, windows, and other light

sources. Reflected light from shiny surfaces can cause annoying reflections on your screen. When possible,

place the monitor at right angles to windows and other light sources. If necessary, reduce overhead lighting

by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or

blinds to block the sunlight. You can adjust the brightness and contrast controls on the monitor as the room

lighting changes throughout the day.

Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen

might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after

you have exhausted other methods of reducing glare.

Air circulation

Your computer produces heat. The computer has a fan that pulls in fresh air and forces out hot air through

the air vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage.

Position the computer so that nothing blocks the air vents; usually, 51 mm (2 inches) of air space is sufficient.

Ensure that the vented air is not blowing on people.

Electrical outlet locations and cable lengths

The following factors might determine the final placement of your computer:

• Locations of electrical outlets

• Length of power cords or power adapters

• Length of the cables that are connected to other devices

For more information about power cords or power adapters, see “Power cords and power adapters” on page

Comfort

Although no single working position is ideal for everyone, here are a few guidelines to help you find a position

that suits you best. The following figure sets an example for your reference.

• Screen position: Keep the screen at a comfortable viewing distance, usually 51–61 cm (20–24 inches).

Then, adjust the screen so that the top of the screen is at or slightly below eye level and you can view it

without twisting your body.

• Chair position: Use a chair that gives you good back support and seat height adjustment. Use chair

adjustments to best suit your desired posture.

• Head position: Keep your head and neck in a comfortable and neutral (vertical or upright) position.

• Arm and hand positions: Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal)

position. Type with a soft touch without pounding the keys.

• Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.

Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of

working in the same position. Frequent short breaks from your work also help to prevent minor discomfort

associated with your working posture.

Accessibility information

Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater

access to information and technology. This section provides information about the ways these users can get

the most out of their computer experience. You also can get the most up-to-date accessibility information

from the following Web site:

https://www.lenovo.com/accessibility

Keyboard shortcuts

The following list contains keyboard shortcuts that can help make your computer easier to use.

Note: Depending on your keyboard, some of the following keyboard shortcuts might not be available.

• Windows logo key + U: Open Ease of Access Center

• Right Shift for eight seconds: Turn on or turn off Filter Keys

• Shift five times: Turn on or turn off Sticky Keys

• Num Lock for five seconds: Turn on or turn off Toggle Keys

• Left Alt+Left Shift+Num Lock: Turn on or turn off Mouse Keys

• Left Alt+Left Shift+PrtScn (or PrtSc): Turn on or turn off High Contrast

For more information, go to https://windows.microsoft.com/, and then search using any of the following

keywords: keyboard shortcuts, key combinations, shortcut keys.

Ease of Access Center

Ease of Access Center on the Windows operating system enables you to configure your computer to suit

your physical and cognitive needs.

54 P330 Hardware Maintenance Manual

To use Ease of Access Center, do the following:

1. Click the Start button to open the Start menu.

2. Click Settings ➙ Ease of Access.

3. Choose the appropriate tool by following the instructions on the screen.

Ease of Access Center mainly includes the following tools:

• Magnifier

Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the

items better.

• Narrator

Narrator is a screen reader that reads aloud what is displayed on the screen and describes events such as

error messages.

• On-Screen Keyboard

To input data into your computer using a mouse, joystick, or other pointing devices instead of a physical

keyboard, you can use On-Screen Keyboard.

• High Contrast

High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a

result, those items are more distinct and easier to identify.

• Personalized keyboard

Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard

to control the pointer and type certain key combinations easier.

• Personalized mouse

Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer

appearance and make it easier to manage windows with the mouse.

Speech Recognition

Speech Recognition enables you to control your computer by voice.

Using only your voice, you can start programs, open menus, click objects on the screen, dictate text into

documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with

only your voice.

To use Speech Recognition, do the following:

1. Click the Start button to open the Start menu.

2. Click Windows System ➙ Control Panel.

3. View Control Panel by Large icons or Small icons, and then click Speech Recognition.

4. Follow the instructions on the screen.

Screen-reader technologies

Screen-reader technologies are primarily focused on software program interfaces, help information systems,

and various online documents. For additional information about screen readers, see the following:

• Using PDFs with screen readers:

https://www.adobe.com/accessibility.html?promoid=DJGVE

• Using the JAWS screen reader:

https://www.freedomscientific.com/Products/Blindness/JAWS

• Using the NVDA screen reader:

Chapter 4.You and your computer 55

https://www.nvaccess.org/

Screen resolution

You can make the text and images on your screen easier to read by adjusting the screen resolution of your

computer.

To adjust the screen resolution, do the following:

1. Right-click a blank area on the desktop.

2. Click Display settings ➙ Display.

3. Follow the instructions on the screen.

Note: Setting the resolution too low might prevent some items from fitting on the screen.

Customizable item size

You can make the items on your screen easier to read by changing the item size.

• To change the item size temporarily, use the Magnifier tool in Ease of Access Center.

• To change the item size permanently, do the following:

– Change the size of all the items on your screen. Do the following:

1. Right-click a blank area on the desktop.

2. Click Display settings ➙ Display.

3. Follow the on-screen instructions to change the item size. For some applications, your

configuration might not take effect until you sign out and then sign in again.

– Change the size of the items on a Web page.

Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (-) to reduce

the text size.

– Change the size of the items on the desktop or a window.

Note: This function might not work on some windows.

If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.

Industry-standard connectors

Your computer provides industry-standard connectors that enable you to connect assistive devices.

For more information about the location and function of each connector, see “Hardware locations” on page

29.

TTY/TDD conversion modem

Your computer supports the use of a text telephone (TTY) or the telecommunications device for the deaf

(TDD) conversion modem. The modem must be connected between your computer and a TTY/TDD

telephone. Then, you can type a message on your computer and send it to the telephone.

Documentation in accessible formats

Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or

HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that

visually impaired users can read the documentation through a screen reader. Each image in the

documentation also includes adequate alternative text so that visually impaired users can understand the

image when they use a screen reader.

56 P330 Hardware Maintenance Manual

Cleaning your computer

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1. Properly remove or install your computer cover.

See Chapter 9 “Hardware removal and installation” on page 97.

CAUTION:

Remove any media from the drives and turn off all connected devices and the computer. Then,

disconnect all power cords from electrical outlets and disconnect all cables that are connected to the

computer.

It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free

operation. Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.

Dust buildup compounds problems associated with glare, so remember to clean the screen periodically.

Wipe the screen surface gently with a soft, dry cloth, or blow on the screen to remove grit and other loose

particles. Depending on the type of the screen, moisten a soft, lint-free cloth with an LCD cleaner or liquid

glass cleaner and then wipe the screen surface.

Maintenance

With appropriate care and maintenance, your computer will serve you reliably. This section provides

instructions on how to maintain your computer so that it can keep working in better condition.

Basic maintenance tips

Here are some basic points about keeping your computer functioning properly:

• Keep your computer in a clean, dry environment. Ensure that the computer rests on a flat, steady surface.

• Do not cover any of air vents. These air vents provide airflow to keep your computer from overheating.

• Keep food and drinks away from all parts of your computer. Food particles and spills might make the

keyboard and mouse stick and unusable.

• Do not get the power switches or other controls wet. Moisture can damage these parts and cause an

electrical hazard.

• Always disconnect a power cord by grasping the plug instead of the cord.

Good maintenance practices

By performing a few good maintenance practices, you can maintain good computer performance, protect

your data, and be prepared in case of a computer failure.

• Empty your recycle bin on a regular basis.

• Use the disk defragmentation or disk optimization feature of your operating system occasionally to

prevent performance problems caused by an excessive number of fragmented files.

• Clean out your Inbox, Sent Items, and Deleted Items folders in your e-mail application on a regular basis.

• Back up critical data regularly on removable media memory, such as discs and USB storage devices, and

store the removable media in a safe location. The frequency of making backup copies depends on how

critical the data is to you or your business.

• Back up your data on the storage drive regularly. See “Recovery information” on page 86.

• Keep your computer software, device drivers, and operating system up-to-date. See “Keeping your

computer current” on page 58.

Chapter 4.You and your computer 57

• Keep a log book. Entries might include major software or hardware changes, device-driver updates,

intermittent problems and what you did to resolve them, and other issues you might have experienced.

The cause of a problem might be change in hardware, change in software, or any other actions that might

have taken place. A log book can help you or a Lenovo technician determines the cause of a problem.

• Create Product Recovery discs. See “Recovery information” on page 86 for more information about using

Product Recovery discs to restore the hard disk drive to the factory-default settings.

Keeping your computer current

In most cases, it is a good practice to have the most up-to-date operating system update patches, software

programs, and device drivers. This section provides instructions on how to get the latest updates for your

computer.

Getting the latest system updates

To get the latest system updates for your computer, ensure that your computer is connected to the Internet

and do one of the following:

• Open Lenovo Vantage to check the available update packages. If the latest update package is available,

follow the on-screen instructions to download and install the package.

To open the Lenovo Vantage program, see “Accessing a program on your computer” on page 46.

• Use Windows Update to get the system updates, such as security fixes, new versions of Windows

components, and device driver updates.

1. Click the Start button to open the Start menu.

2. Click Settings ➙ Update & Security ➙ Windows Update.

3. Follow the instructions on the screen.

Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended

that you get device drivers by using Lenovo programs or from the Lenovo Web site at https://

support.lenovo.com.

Moving your computer

Before moving your computer, take the following precautions:

1. Back up your data on the storage drive. See “Good maintenance practices” on page 57.

2. Remove any media from the drives and turn off all connected devices and the computer. Then,

disconnect all power cords from electrical outlets and disconnect all cables that are connected to the

computer.

3. If you saved the original shipping cartons and packing materials, use them to pack the units. If you are

using different cartons, cushion the units to avoid damage.

Moving your computer to another country or region

When you move your computer to another country or region, you must take local electrical standards into

consideration. If the local electrical outlet style is different from the type you are using, use either an electrical

plug adapter or a new power cord. To purchase such items, contact the Lenovo Customer Support Center.

For a list of Lenovo Support phone numbers, go to https://pcsupport.lenovo.com/supportphonelist. If you

cannot find the support telephone number for your country or region, contact your Lenovo reseller.

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Chapter 5. Security

This chapter provides information about how to protect your computer from unauthorized use.

Locking your computer

This section provides instructions on how to lock your computer with the locking devices to keep your

computer safe.

Enabling or disabling the E-lock

Your computer may have a security lock solution installed to protect the computer from unauthorized

tampering of the internal components. Using the E-Lock, you can mechanically lock or unlock the computer

cover.

To enable or disable the E-Lock, do the following:

1. Turn on or restart the computer.

2. Before Windows starts up, repeatedly press and release the F1 or Fn+F1 key until the Setup Utility

program opens.

3. Click Security ➙ Electronic Lock to enable or disable the E-lock.

4. Press F10 or Fn+F10 to save the changes and reboot the computer.

Note: Changes do not take effect until the setting is saved and the system is rebooted.

Figure 9. Enabling or disabling the E-lock

Locking the computer cover

Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your

computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a

padlock is installed.

Note: The computer hardware might look slightly different from the illustration.

Figure 10. Padlock

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Attaching a Kensington-style cable lock

You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanent

fixture. The cable lock attaches to the security-lock slot at the rear of your computer. Depending on the type

selected, the cable lock can be operated with a key or combination. You can order such a cable lock directly

from Lenovo by searching for Kensington at:

https://support.lenovo.com

Figure 11. Kensington-style cable lock

Attaching a cable lock

A cable lock can be used to secure devices, such as the keyboard and the mouse, by locking the device

cables to your computer. The cable lock attaches to the cable-lock slots on the rear of your computer.

To attach a cable lock, do the following:

1. Insert the clip 1 into the cable-lock slot 3.

2. Pull the cables you want to lock through the dents in the cable lock.

3. Press the clip 2 into the cable-lock slot 4 until it snaps into position.

Chapter 5.Security 61

Figure 12. Installing a cable lock

Viewing and changing security settings in the Setup Utility program

To view and change security settings in the Setup Utility program, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Security.

3. Follow the instructions on the right side of the screen to view and change security settings. You can refer

to “Using the Setup Utility program” on page 65 to get basic information about some major security

settings.

4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings). Then, select Yes in the window displayed, and press Enter.

Using passwords and Windows accounts

You can use BIOS passwords and Windows accounts to prevent unauthorized access to your computer and

data. To use the BIOS passwords or the Windows accounts, do the following:

• To use BIOS passwords, see “Using BIOS passwords” on page 68.

• To use Windows accounts, do the following:

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1. Click the Start button to open the Start menu.

2. Click Settings ➙ Accounts.

3. Follow the instructions on the screen.

Using the cover presence switch

The cover presence switch prevents your computer from logging in to the operating system when the

computer cover is not properly installed or closed.

To use the cover presence switch, enable the cover-presence-switch connector on the system board first. To

achieve this, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Security ➙ Chassis Intrusion Detection and press Enter.

3. Select Enabled and press Enter.

4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings), select Yes in the window displayed, and press Enter. The cover-presence-switch connector on

the system board is enabled.

The cover presence switch starts functioning. If the switch detects that the computer cover is not correctly

installed or closed, an error message is displayed when you turn on the computer. To fix the error and log in

to the operating system, do the following:

1. Properly remove or install your computer cover. See Chapter 9 “Hardware removal and installation” on

page 97.

2. Start and then exit the Setup Utility program. See “Starting the Setup Utility program” on page 65 and

“Exiting the Setup Utility program” on page 71.

Using firewalls

A firewall can be hardware, software, or a combination of both depending on the level of security required.

Firewalls work on a set of rules to determine which inbound and outbound connections are authorized. If

your computer is preinstalled with a firewall program, it helps protect against computer Internet security

threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more

information about how to use the firewall program, refer to the help system of your firewall program.

To use Windows Firewall, do the following:

1. Click the Start button to open the Start menu.

2. Click Windows System ➙ Control Panel.

3. View Control Panel by Large icons or Small icons, and then click Windows Defender Firewall.

4. Follow the instructions on the screen.

Protecting data against viruses

Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate

viruses.

Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After

30 days, you must renew the license to continue receiving the antivirus software updates.

Note: Virus definition files must be kept up-to-date to guard against new viruses.

Chapter 5.Security 63

For more information about how to use your antivirus software, refer to the help system of your antivirus

software.

Using the Smart USB Protection function

The Smart USB Protection function is a security function that helps prevent data from being copied from the

computer to USB storage devices connected to the computer. You can set the Smart USB Protection

function to one of the following modes:

• Disabled (default setting): You can use the USB storage devices without limitation.

• Read Only: You cannot copy data from the computer to the USB storage devices. However, you can

access or modify data on the USB storage devices.

• No Access: You cannot access the USB storage devices from the computer.

To configure the Smart USB Protection function, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Security ➙ Smart USB Protection and press Enter.

3. Select the desired setting and press Enter.

4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings). Then, select Yes in the window displayed, and press Enter.

Computrace Agent software embedded in firmware (for selected

models)

The Computrace Agent software is an IT asset management and computer theft recovery solution. The

software detects if changes have been made on the computer, such as hardware, software, or the computer

call-in location. You might have to purchase a subscription to activate the Computrace Agent software.

Trusted Platform Module (TPM)

TPM is a secure cryptoprocessor that stores cryptographic keys, which in turn protects information stored in

your computer.

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Chapter 6. Advanced configuration

This chapter provides information to help you further configure the computer.

Using the Setup Utility program

The Setup Utility program is used to view and change the configuration settings of your computer. This

section provides information about only the major configuration settings available in the program.

Note: The operating system settings might override any similar settings in the Setup Utility program.

Starting the Setup Utility program

To start the Setup Utility program, do the following:

1. Turn on or restart your computer.

2. Before the operating system starts up, repeatedly press and release F1 or Fn+F1 (depending on the

keyboard settings). Based on the Setup Utility display mode setting, one of the following situations

occurs:

• Text mode: The Setup Utility program opens.

• Graphic mode (available on some models): The start screen is displayed. Then, select Setup and

press Enter to open the Setup Utility program.

Note: If a BIOS password has been set, the Setup Utility program will not open until you enter the

correct password. For more information, see “Using BIOS passwords” on page 68.

To view and change the configuration settings, follow the instructions on the screen.

Changing the display language of the Setup Utility program

The Setup Utility program supports three display languages: English, French, and simplified Chinese.

To change the display language of the Setup Utility program, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. From the main interface, locate System Language and press Enter.

3. Select the display language according to your needs.

Enabling or disabling a device

This section provides information about how to enable or disable user access to hardware devices (such as

USB connectors or storage drives).

To enable or disable a device, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Devices.

3. Select the device you want to enable or disable and press Enter.

4. Select the desired setting and press Enter.

5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings). Then, select Yes in the window displayed, and press Enter.

Enabling or disabling the automatic power-on of your computer

The Automatic Power On item in the Setup Utility program provides various options for you to make your

computer start up automatically.

To enable or disable the Automatic Power On features, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Power ➙ Automatic Power On and press Enter.

3. Select the feature you want to enable or disable and press Enter.

4. Select the desired setting and press Enter.

5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings). Then, select Yes in the window displayed, and press Enter.

Enabling or disabling the ErP LPS compliance mode

Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go

to:

https://www.lenovo.com/ecodeclaration

You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of

electricity when your computer is off or in sleep mode.

To enable or disable the ErP LPS compliance mode, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Power ➙ Enhanced Power Saving Mode and press Enter.

3. Select Enabled or Disabled depending on your needs, and then press Enter. If you select Enabled, you

also need to disable the Wake on LAN feature. See “Enabling or disabling the automatic power-on of

your computer” on page 66.

4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings). Then, select Yes in the window displayed, and press Enter.

When the ErP LPS compliance mode is enabled, you can wake up your computer by doing one of the

following:

• Press the power button.

• Enable the Wake Up on Alarm feature to make your computer wake up at a set time. See “Enabling or

disabling the automatic power-on of your computer” on page 66.

• Enable the After Power Loss feature to make your computer wake up when the power supply resumes

after a sudden loss of electricity.

To enable the After Power Loss feature, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Power ➙ After Power Loss and press Enter.

3. Select Power On and press Enter.

4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings). Then, select Yes in the window displayed, and press Enter.

Enabling or disabling the eSATA mode for the SATA 4 connector

The SATA 4 connector supports the eSATA mode. Before using the front-access storage enclosure, ensure

that the eSATA mode is enabled and the SATA cable of the front-access storage enclosure is connected to

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the SATA 4 connector on the system board. To verify the cable connection, see “Preparing your computer”

on page 98 and “Parts on the system board” on page 38 for more information.

To enable or disable the eSATA mode, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Devices ➙ ATA Drive Setup and press Enter.

3. Select SATA Drive 4 Hot-Plug Support and press Enter.

4. Select Enabled or Disabled as desired and press Enter.

5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings). Then, select Yes in the window displayed and press Enter.

Switching between better acoustic and better thermal performance

You can adjust the acoustic and thermal performance of your computer through the ICE Performance

Mode menu. Two choices are available:

• Better Acoustic Performance (default setting): This computer works with less noise at a normal thermal

level.

• Better Thermal Performance: The computer works at a better thermal level with normal acoustic

performance.

To switch between better acoustic performance and better thermal performance, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Power ➙ Intelligent Cooling Engine (ICE) and press Enter.

3. Select ICE Performance Mode and press Enter.

4. Select Better Acoustic Performance or Better Thermal Performance as desired and press Enter.

5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings). Then, select Yes in the window displayed, and press Enter.

Enabling or disabling the system to record thermal alert logs

When the ICE thermal alert feature is enabled, if a critical thermal situation occurs, an alert log is written into

the Windows system log. The alert log can help you identify thermal problems, such as malfunctioning fans,

abnormally high temperature, or poor cooling performances.

To enable or disable the system to record thermal alert logs, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Power ➙ Intelligent Cooling Engine (ICE) and press Enter.

3. Select ICE Thermal Alert and press Enter.

4. Select the desired setting and press Enter.

5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings). Then, select Yes in the window displayed, and press Enter.

Enabling or disabling the configuration change detection

With the configuration-change detection enabled, if the POST detects configuration changes of some

hardware devices (such as storage drives or memory modules), an error message is displayed.

To enable or disable the configuration change detection, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

Chapter 6.Advanced configuration 67

2. Select Security ➙ Configuration Change Detection and press Enter.

3. Select the desired setting and press Enter.

4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings). Then, select Yes in the window displayed, and press Enter.

To bypass the error message and log in to the operating system, do one of the following:

• Press F2 or Fn+F2 (depending on the keyboard settings).

• Start and then exit the Setup Utility program. See “Starting the Setup Utility program” on page 65 and

“Exiting the Setup Utility program” on page 71.

Changing the BIOS settings before installing a new operating system

BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system.

To change the BIOS settings, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. From the main interface, select Exit ➙ OS Optimized Defaults and press Enter.

3. Depending on the operating system to be installed, do one of the following:

• To install the Windows 10 (64-bit) operating system, select Enabled and press Enter.

• To install an operating system other than Windows 10 (64-bit), select Disabled and press Enter.

4. Select Yes in the window displayed and press Enter to confirm your selection.

5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings). Then, select Yes in the window displayed, and press Enter.

Using BIOS passwords

By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer

and data.

You do not have to set any passwords to use your computer. However, using passwords improves computer

security. If you decide to set any passwords, read the following topics.

Password types

The following types of passwords are available in the Setup Utility program:

• Power-on password

When a power-on password is set, you are prompted to enter a valid password each time the computer is

turned on. The computer cannot be used until the valid password is entered.

• Administrator password

Setting an administrator password deters unauthorized users from changing configuration settings. If you

are responsible for maintaining the configuration settings of several computers, you might want to set an

administrator password.

When an administrator password is set, you are prompted to enter a valid password each time you try to

access the Setup Utility program. The Setup Utility program cannot be accessed until a valid password is

entered.

If both the power-on password and administrator password are set, you can enter either password.

However, you must use your administrator password to change any configuration settings.

• Hard disk password

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Setting a hard disk password prevents unauthorized access to the data on the internal storage drive (such

as a hard disk drive). When a hard disk password is set, you are prompted to enter a valid password each

time you try to access the storage drive.

Notes:

– Even if the storage drive is removed from one computer and installed in another, the hard-disk

password is still valid.

– If the hard disk password is forgotten, there is no way to reset the password or recover data from the

storage drive.

Password considerations

A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it

is recommended to use a strong password that cannot be easily compromised.

Note: The Setup Utility program passwords are case-sensitive.

To set a strong password, consider the following guidelines:

• Have at least eight characters in length

• Contain at least one alphabetic character and one numeric character

• Not be your name or your user name

• Not be a common word or a common name

• Be significantly different from your previous passwords

Setting, changing, or deleting a password

To set, change, or delete a password, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Security.

3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or

Hard Disk Password and press Enter.

4. Follow the instructions on the right side of the screen to set, change, or delete a password.

Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more

information, see “Password considerations” on page 69.

5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings). Then, select Yes in the window displayed, and press Enter.

Erasing lost or forgotten passwords (clearing CMOS)

This section provides instructions on how to erase lost or forgotten passwords, such as a user password.

Note: The instructions in this section do not apply to the hard disk password.

To erase a lost or forgotten password, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then,

disconnect all power cords from electrical outlets and disconnect all cables that are connected to the

computer.

2. Remove the computer cover. See Chapter 9 “Hardware removal and installation” on page 97.

3. Locate the Clear Complementary Metal Oxide Semiconductor (CMOS) /Recovery jumper on the system

board. See “Hardware locations” on page 29.

Chapter 6.Advanced configuration 69

4. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin

3).

5. Reinstall the computer cover and connect the power cord. See Chapter 9 “Hardware removal and

installation” on page 97.

6. Turn on the computer and leave it on for approximately 10 seconds. Then, turn off the computer by

holding the power button for approximately five seconds.

7. Repeat step 1 and step 2.

8. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2).

9. Reinstall the computer cover and connect the power cord.

10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1.

11. To prevent data loss, ensure that BIOS settings are restored to an earlier point.

Selecting a startup device

If your computer does not start up from the expected device, you can either change the startup device

sequence or select a temporary startup device.

Changing the startup device sequence permanently

To change the startup device sequence permanently, do the following:

1. Depending on the type of the storage device, do one of the following:

• If the storage device is internal, go to step 2.

• If the storage device is a disc, ensure that your computer is turned on. Then, insert the disc into the

optical drive.

• If the storage device is an external device other than a disc, connect the storage device to the

computer.

2. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

3. Select Startup.

4. Follow the instructions on the right side of the screen to change the startup device sequence.

5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard

settings). Then, select Yes in the window displayed, and press Enter.

Selecting a temporary startup device

Note: Not all discs and storage drives are bootable.

To select a temporary startup device, do the following:

1. Depending on the type of the storage device, do one of the following:

• If the storage device is internal, go to step 2.

• If the storage device is a disc, ensure that your computer is turned on. Then, insert the disc into the

optical drive.

• If the storage device is an external device other than a disc, connect the storage device to the

computer.

2. Turn on or restart the computer. Before Windows starts up, repeatedly press and release F12 or Fn+F12

(depending on the keyboard settings) until Startup Device Menu is displayed.

3. Select the desired storage device and press Enter. The computer then starts up from the device you

select.

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If you want to select a permanent startup device, select Enter Setup on Startup Device Menu and press

Enter to start the Setup Utility program. For more information about how to select a permanent startup

device, see “Changing the startup device sequence permanently” on page 70.

Exiting the Setup Utility program

To exit the Setup Utility program, do one of the following:

• If you want to save the new settings, press F10 or Fn+F10 (depending on the keyboard settings). Then,

select Yes in the window displayed and press Enter.

• If you do not want to save the new settings, select Exit ➙ Discard Changes and Exit and press Enter.

Then, select Yes in the window displayed and press Enter.

BIOS level

An incorrect BIOS level can cause false errors and unnecessary FRU replacement. Use the following

information to determine the currently installed BIOS level, the latest BIOS level available, and where to

obtain the latest BIOS level.

• To determine the currently installed BIOS level, start the Setup Utility program and view the BIOS

Revision Level on the Main page.

• Sources for obtaining the latest BIOS level available

– Lenovo support Web site: http://www.lenovo.com/support

– Lenovo Customer Support Center

– Levels 1 and 2 Support

To update the BIOS, see “Updating and recovering the BIOS” on page 71.

Note: BIOS settings vary by operating system. Change the BIOS settings before installing a new operating

system. See “Changing the BIOS settings before installing a new operating system” on page 68.

Updating and recovering the BIOS

The BIOS is the first program that the computer runs when you turn on the computer. The BIOS initializes the

hardware components and loads the operating system and other programs.

Updating the BIOS

When you install a new program, hardware device, or device driver, you might be informed to update the

BIOS. You can update the BIOS from your operating system or a flash update disc (available only on some

models).

To update the BIOS, do the following:

1. Go to https://support.lenovo.com.

2. To update the BIOS from your operating system, download the flash BIOS update driver according to

your operating system version. To update the BIOS from a flash update disc, download the ISO image

version (used to create a flash update disc). Then, download the installation instructions for the flash

BIOS update driver.

3. Print the installation instructions you download and follow the instructions to update the BIOS.

Note: If you want to update the BIOS from a flash update disc, the installation instructions might not

provide the instructions on how to record the update disc. See “Recording a disc” on page 50.

Chapter 6.Advanced configuration 71

Recovering from a BIOS update failure

To recover from a BIOS update failure, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then,

disconnect all power cords from electrical outlets and disconnect all cables that are connected to the

computer.

2. Remove the computer cover. See Chapter 9 “Hardware removal and installation” on page 97.

3. Locate the Clear CMOS /Recovery jumper on the system board. See “Hardware locations” on page 29.

4. Remove any parts and cables that impede your access to the Clear CMOS /Recovery jumper.

5. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin

3).

6. Reinstall the parts and cables that were removed.

7. Reinstall the computer cover and reconnect any cables that were disconnected. See Chapter 9

“Hardware removal and installation” on page 97.

8. Turn on the computer and insert the BIOS update disc into the optical drive. Wait a few minutes. The

recovery process begins. After the recovery process is completed, your computer will shut down

automatically.

Note: If the computer does not start up from the disc, select the disc as the startup device. See

“Selecting a temporary startup device” on page 70.

9. Repeat steps 1–4.

10. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2).

11. Repeat step 6 and step 7.

12. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1.

13. To prevent data loss, ensure that BIOS settings are restored to an earlier point.

Configuring RAID

This chapter provides information about how to configure Redundant Array of Independent Disks (RAID) for

your computer.

An Introduction to RAID

RAID is a technology that provides increased storage functions and reliability through redundancy.

When a group of independent physical storage drives is set up to use RAID technology, they are in a RAID

array. This array distributes data across multiple storage drives, but the array appears to the host computer

as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited

I/O performance, because several drives can be accessed simultaneously.

RAID drive groups configured according to certain RAID levels also improve data storage reliability and fault

tolerance compared with single-drive storage systems. Data loss resulting from a drive failure can be

prevented by reconstructing missing data from the remaining drives.

Note: For RAID 0, the missing data resulting from a drive failure cannot be reconstructed.

RAID Level

Your computer must have the minimum number of SATA storage drives installed for the supported level of

RAID below:

• RAID 0: striped disk array

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– Consists of at least two SATA storage drives

– Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB

– Better performance without fault tolerance

• RAID 1: mirrored disk array

– Consists of two SATA storage drives

– Improved reading performance and 100% redundancy

To install an additional storage drive, refer to “Type-1 storage-drive cage” on page 141.

Configuring the system BIOS to enable SATA RAID functionality

This section describes how to configure the system BIOS to enable SATA RAID functionality.

Note: Use the arrow keys on the keyboard to make selections.

To enable SATA RAID functionality, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Devices ➙ ATA Drive Setup and press Enter.

3. Select Configure SATA as and press Enter.

4. Select RAID and press Enter.

5. Press F10 or Fn+F10 (depending on the keyboard) to save the new settings and exit the Setup Utility

program.

Configuring RAID in UEFI mode

This section provides instructions on how to configure RAID in UEFI mode.

Creating RAID volumes in UEFI mode

Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being

created.

To create RAID volumes, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Devices ➙ ATA Drive Setup and press Enter.

3. Select Intel (R) Rapid Storage Technology and press Enter.

4. Select Create RAID Volume and press Enter.

5. Select Name and press Enter. When prompted, type a proper RAID Volume name in the field.

6. Select RAID Level and press Enter. When prompted, select a RAID level in the field.

7. Use the arrow keys and the space key to mark individual physical storage drives to be added in the RAID

volume.

8. Select Strip Size and press Enter. When prompted, select a strip size in the field.

9. Select Capacity and type a volume size in the field.

10. Select Create Volume and press Enter to initiate volume creation.

Deleting RAID volumes in UEFI mode

Attention: All the existing data stored on the selected drives will be erased after you delete RAID volumes.

To delete RAID volumes, do the following:

Chapter 6.Advanced configuration 73

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Devices ➙ ATA Drive Setup and press Enter.

3. Select Intel (R) Rapid Storage Technology and press Enter.

4. Select the RAID volume to be deleted and press Enter.

5. Select Delete and press Enter.

6. Select Yes to confirm the deletion of the selected RAID volume. Deleting a RAID volume will reset the

storage drives to non-RAID.

Resetting storage drives to non-RAID in UEFI mode

To reset your storage drives to non-RAID, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65.

2. Select Devices ➙ ATA Drive Setup and press Enter.

3. Select Intel (R) Rapid Storage Technology and press Enter.

4. Select the RAID volumes and press Enter to view the detailed information. Select the storage drives you

want to reset to non-RAID and then press Enter.

5. Select Reset to Non-RAID and press Enter.

6. Select Yes to reset the storage drives to non-RAID.

Configuring RAID in legacy mode

This section provides instructions on how to configure RAID in legacy mode.

Creating RAID volumes in legacy mode

To create RAID volumes, do the following:

1. Press Ctrl+I when prompted to enter the Intel (R) Rapid Storage Technology configuration utility during

the computer startup.

2. Use the up and down arrow keys to select Create RAID Volume and press Enter.

3. Type a proper RAID Volume name in the Name field and press Tab.

4. Use the arrow keys to select a RAID level in the RAID Level field and press Tab.

5. If appropriate, use the arrow keys to select a Stripe Size in the Stripe Size field and press Tab.

6. Type a volume size in the Capacity field and press Tab.

7. Press Enter to initiate volume creation.

8. When prompted, press Y to accept the warning message and create the volume.

9. Return to step 2 to create additional RAID volumes, or select Exit and press Enter.

10. Press Y when prompted to confirm the exit.

Deleting RAID volumes in legacy mode

To delete RAID volumes, do the following:

1. Press Ctrl+I when prompted to enter the Intel (R) Rapid Storage Technology configuration utility during

the computer startup.

2. Use the up and down arrow keys to select Delete RAID Volume and press Enter.

3. Use the arrow keys to select the RAID volume to be deleted and press Delete.

4. When prompted, press Y to confirm the deletion of the selected RAID volume. Deleting a RAID volume

will reset the storage drives to non-RAID.

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Resetting storage drives to non-RAID in legacy mode

To reset your storage drives to non-RAID, do the following:

1. Press Ctrl+I when prompted to enter the Intel (R) Rapid Storage Technology configuration utility during

the computer startup.

2. Use the up and down arrow keys to select Reset Disks to Non-RAID and press Enter.

3. Use the arrow keys and the space key to mark individual physical storage drives to be reset, and then

press Enter to complete the selection.

4. When prompted, press Y to confirm the reset action.

Chapter 6.Advanced configuration 75

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Chapter 7. Troubleshooting, diagnostics, and recovery

This chapter provides solutions to resolve your computer problems. Follow the steps in the basic procedure

for resolving computer problems, which helps you make good use of the troubleshooting, diagnostics, and

recovery information.

Basic procedure for resolving computer problems

It is recommended that you use the following procedure to resolve computer problems you are experiencing:

1. Ensure that:

a. The cables for all connected devices are connected correctly and securely.

b. All connected devices that require ac power are connected to properly grounded, functioning

electrical outlets.

c. All connected devices are enabled in the BIOS settings of your computer. See “Enabling or disabling

a device” on page 65.

If these actions do not resolve your problem, continue with the next step.

2. Use an antivirus program to see if your computer has been infected by a virus. If the program detects a

virus, remove the virus. If the antivirus program does not resolve your problem, continue with the next

step.

3. Go to “Troubleshooting” on page 77 and follow the instructions for the type of problem you are

experiencing. If these troubleshooting instructions do not resolve your problem, continue with the next

step.

4. Run the diagnostic program. See “Diagnosing problems” on page 84. If the diagnostic program does not

resolve your problem, continue with the next step.

5. Recover your operating system. See “Recovery information” on page 86.

6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of

Lenovo Support phone numbers, go to https://pcsupport.lenovo.com/supportphonelist. For more

information about help, service, and technical assistance, see Chapter 10 “Getting information, help,

and service” on page 191.

Troubleshooting

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

Use the troubleshooting information to find solutions to problems that have definite symptoms.

Startup problems

The computer does not start up when you press the power button.

Solutions:

Ensure that:

• The power cord is correctly connected to the rear of the computer and to a working electrical outlet.

• If your computer has a secondary power switch on the rear of the computer, ensure that it is switched on.

• The power indicator on the front of the computer is on.

• The computer voltage matches the voltage available at the electrical outlet for your country or region.

The operating system fails to start up.

Solution:

Ensure that the startup device sequence set in the Setup Utility program includes the device where the

operating system resides. Usually, the operating system is on the internal storage drive. For more

information, see “Changing the startup device sequence permanently” on page 70.

The computer beeps multiple times before the operating system starts up.

Solution:

Ensure that no keys are stuck.

Audio problems

The audio cannot be heard on the Windows operating system.

Solutions:

• If you are using powered external speakers that have an On/Off control, ensure that:

– The On/Off control is set to the On position.

– The speaker power cable is connected to a properly grounded, functional ac electrical outlet.

• If your external speakers have a volume control, ensure that the volume is not set too low.

• Click the volume icon in the Windows notification area on the taskbar. Ensure that the mute speakers

settings are not selected and none of the volume settings is set too low.

Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification

area. See the Windows help system.

• For some computers that have a front audio panel, ensure that the volume is not set too low.

• Ensure that your external speakers (and headphones, if used) are connected to the correct audio

connectors on the computer. Most speaker cables are color-coded to match the connectors.

Note: When external-speaker or headphone cables are connected to the audio connectors, the internal

speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion

slots, the audio function built into the system board is disabled. Therefore, you must use the audio

connectors on the audio adapter.

• Ensure that the program you are running is designed for use on the Windows operating system. If the

program is designed to run in DOS, the program does not use the Windows sound feature. The program

must be configured to use Sound Blaster Pro or Sound Blaster emulation.

• Ensure that the audio device drivers are correctly installed.

The sound comes from one of the external speakers.

Solutions:

• Ensure that the speaker cable is inserted completely into the connector on the computer.

• Right-click the volume icon in the Windows notification area on the taskbar. Then, click Open Volume

Mixer and select the desired speaker. Click the Levels tab and ensure that the Balance settings are set

correctly.

Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification

area. See the Windows help system.

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CD or DVD problems

A CD or DVD does not work.

Solutions:

• Ensure that the power cable and signal cable are securely connected to the drive.

• Ensure that the disc is inserted correctly, with its label up.

• Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft

cloth from the center to the outside. Wiping a disc in a circular motion might cause loss of data.

• Ensure that the disc you are using is not scratched or damaged. Try inserting another disc that you know

is good. If you cannot read from a known-good disc, you might have a problem with your optical drive or

the cabling to your optical drive.

• If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the

disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.

A bootable recovery medium, such as the Product Recovery CD, cannot be used to start your

computer.

Solution:

Ensure that the CD or DVD drive is set as the top priority of the Boot Priority Order in the Setup Utility

program. Refer to “Selecting a temporary startup device” on page 70 for information about viewing and

changing the startup sequence.

Note: On some computer models, the startup sequence is permanently set and cannot be changed.

A black screen is displayed instead of the DVD video.

Solutions:

• Restart the DVD player program.

• Try a lower screen resolution or color depth.

• Close any open files, and then restart the computer.

A DVD movie does not play.

Solutions:

• Ensure that the disc surface is clean and not scratched.

• Check the disc or package for regional coding. You might need to purchase a disc with coding for the

region where you are using your computer.

No audio or only an intermittent audio comes out while a DVD movie is playing.

Solutions:

• Check the volume control settings on your computer and on your speakers.

• Ensure that the disc surface is clean and not scratched.

• Check all cable connections to and from the speakers.

• Use the DVD menu for the video to select a different audio track.

The playback is slow or choppy.

Solutions:

• Disable any background programs, such as AntiVirus or Desktop Themes.

Chapter 7.Troubleshooting, diagnostics, and recovery 79

• Ensure that video resolution is lower than 1152 x 864 pixels.

A message indicating invalid disc or no disc found is displayed.

Solutions:

• Ensure that the disc is in the drive with the shiny side of the disc facing down.

• Ensure that video resolution is lower than 1152 x 864 pixels.

• Ensure that the DVD or CD is inserted into an appropriate optical drive. For example, do not insert a DVD

into a CD-only drive.

Intermittent problems

Intermittent problems refer to the problems occur only occasionally and are difficult to repeat.

Solutions:

• Ensure that all cables and cords are securely connected to the computer and attached devices.

• Ensure that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the

fans are working. If airflow is blocked or the fans are not working, the computer might overheat.

• If Small Computer System Interface (SCSI) devices are installed, ensure that the last external device in

each SCSI chain is terminated correctly. For more information, see your SCSI documentation.

Storage drive problems

Some or all storage drives are missing from the Setup Utility program.

Solutions:

• Ensure that the signal cables and power cables for all the storage drives are connected correctly.

• If the computer is installed with SAS storage drives, ensure that the AVAGO MegaRAID adapter is

correctly connected.

The computer cannot start up from the correct storage drive or the message “No Operating System

Found” is displayed.

Solutions:

• Ensure that the signal cables and power cables for all the storage drives are connected correctly.

• Ensure that the computer starts up from the correct storage drive. Set the storage drive, on which the

operating system resides, as the first startup device in the Setup Utility program. Refer to “Changing the

startup device sequence permanently” on page 70.

Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. If this

problem occurs, replace the storage drive. Refer to Chapter 9 “Hardware removal and installation” on page

97.

Ethernet LAN problems

The computer cannot connect to an Ethernet LAN.

Solutions:

• Connect the cable from the Ethernet connector to the RJ45 connector of the hub.

• Enable the Ethernet LAN feature in the Setup Utility program.

• Enable the Ethernet LAN adapter.

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1. Click the Start button to open the Start menu.

2. Click Windows System ➙ Control Panel.

3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙

Change adapter settings.

4. Right-click the Ethernet LAN adapter icon and click Enable.

• Update or reinstall the Ethernet LAN driver. See “Keeping your computer current” on page 58.

• Install all networking software that is necessary for your network environment. Check with your LAN

administrator for the necessary networking software.

• Set the same duplex for the switch port and the adapter. If you configured the adapter for full duplex,

ensure that the switch port is also configured for full duplex. Setting the wrong duplex mode might

degrade performance, cause data loss, or result in lost connections.

When a Gigabit Ethernet model computer is used at a speed of 1000 Mbps, the Ethernet LAN

connection fails or errors occur.

Solution:

Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE-T hub/switch

(not 100 BASE-X).

A Gigabit Ethernet model computer should connect to the network at a speed of 1000 Mbps but at

only a speed of 100 Mbps.

Solutions:

• Try another cable.

• Set the link partner to auto-negotiate.

• Set the switch to be 802.3ab-compliant (gigabit over copper).

The Wake On LAN feature does not work.

Solution:

Enable the Wake On LAN feature in the Setup Utility program.

Wireless LAN problem

Note: The wireless LAN feature is available only on some models.

The wireless LAN feature does not work.

Solutions:

• Enable the wireless LAN feature in the Setup Utility program.

• For Windows 10, enable the wireless LAN feature in Windows Settings. Click the Start button to open the

Start menu, and then click Settings ➙ Network & Internet ➙ Wi-Fi. Turn on the Wi-Fi feature.

• Enable the wireless LAN adapter.

1. Click the Start button to open the Start menu.

2. Click Windows System ➙ Control Panel.

3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙

Change adapter settings.

4. Right-click the wireless LAN adapter icon and click Enable.

• Update or reinstall the wireless LAN driver. See “Keeping your computer current” on page 58.

Chapter 7.Troubleshooting, diagnostics, and recovery 81

Bluetooth problems

Note: The Bluetooth feature is available only on some models.

The Bluetooth feature does not work.

Solutions:

• Enable the Bluetooth feature in the Setup Utility program.

• Enable the Bluetooth devices. Do the following:

1. Right-click the Start button to open the Start context menu.

2. Click Device Manager. Type the administrator password or provide confirmation if prompted.

3. Expand Bluetooth to display the Bluetooth devices. Then, right-click each Bluetooth device and then

Click Enable device.

4. Expand Network adapters. Then, right-click each Bluetooth device and then Click Enable device.

• Turn on the Bluetooth radio on Windows 10. Do the following:

1. Click the Start button to open the Start menu.

2. Click Settings ➙ Devices ➙ Bluetooth & other devices.

3. Turn on the Bluetooth switch to enable the Bluetooth feature.

• Update or reinstall the Bluetooth driver. See “Keeping your computer current” on page 58.

No sound comes from the Bluetooth headset or headphones.

Solution:

Set the Bluetooth headset or headphones as the default device.

1. Exit the application that uses the sound device (for example, Windows Media Player).

2. Right-click the volume icon in the Windows notification area on the taskbar.

Note: If the volume icon is not displayed in the Windows notification area, add the icon to the

notification area. See the Windows help system.

3. Click Playback devices.

4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If

you are using the AV profile, select Stereo Audio, and then click Set Default.

5. Click OK.

Performance problems

Excessive fragmented files exist on the storage drives.

Solution:

Use the Windows disk defragmentation or disk optimization feature to clean up the files.

Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the

disk-defragmentation process might take up to several hours.

1. Close any open programs and windows.

2. Click the Start button to open the Start menu.

3. Click Windows System ➙ File Explorer ➙ This PC.

4. Right-click your C drive and then click Properties.

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5. Click the Tools tab.

6. Click Optimize. Select the desired drive and then click Optimize.

7. Follow the instructions on the screen.

The free storage drive space is insufficient.

Solutions:

Free up the storage drive space.

• Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application.

• Clean up your C drive.

1. Click the Start button to open the Start menu.

2. Click Windows System ➙ File Explorer ➙ This PC.

3. Right-click your C drive and then click Properties.

4. Check the amount of free space, and then click Disk Cleanup.

5. A list of unnecessary file categories is displayed. Select each file category you want to delete, and

then click OK.

• Turn some Windows features off or remove some unnecessary programs.

1. Click the Start button to open the Start menu.

2. Click Windows System ➙ Control Panel.

3. View Control Panel by Large icons or Small icons, and then click Programs and Features.

4. Do one of the following:

– To turn some Windows features off, click Turn Windows features on or off. Follow the

instructions on the screen.

– To remove some unnecessary programs, select the program you want to remove, and then click

Uninstall/Change or Uninstall.

The free memory space is insufficient.

Solutions:

• Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not

performing.

• Install additional memory modules. See Chapter 9 “Hardware removal and installation” on page 97. To

purchase memory modules, go to:

https://www.lenovo.com

Serial connector problem

The serial connector cannot be accessed.

Solutions:

• Connect the serial cable from the serial connector on the computer to the serial device. If the serial device

has its own power cord, connect the power cord to a grounded electrical outlet.

• Turn on the serial device and keep the device online.

• Install any programs supplied with the serial device. Refer to the documentation that comes with the serial

device for more information.

• If you added one serial-connector adapter, ensure that the adapter is installed correctly.

Chapter 7.Troubleshooting, diagnostics, and recovery 83

USB device problems

A USB device cannot be accessed.

Solutions:

• Connect the USB cable from the USB connector to the USB device. If the USB device has its own power

cord, connect the power cord to a grounded electrical outlet.

• Turn on the USB device and keep the device online.

• Install any device drivers or programs supplied with the USB device. Refer to the documentation that

comes with the USB device for more information.

• Disconnect and reconnect the USB connector to reset the USB device.

• Ensure that the Smart USB Protection function is disabled. To configure the Smart USB Protection

function, see “Using the Smart USB Protection function” on page 64.

Software and driver problems

For some programs, dates cannot be sorted in correct order.

Solution:

Some programs developed before the year 2000 use only the last two digits of a year to sort dates, assuming

the first two digits are 19. Consequently, dates cannot be sorted in correct order nowadays. Check with your

software manufacturer to see if any updates are available. Many software manufacturers make updates

available from the World Wide Web.

Some programs do not work as expected.

Solutions:

1. Check whether the problem is caused by a program.

a. Ensure that the software is compatible with your computer. Refer to the information supplied with the

software for more information.

b. Verify that other software works properly on your computer.

c. Verify that the software you are using works on another computer.

2. If the problem is caused by a program:

• Refer to the printed documentation that comes with the program or the help system of the program

for troubleshooting information.

• Update the program. See “Keeping your computer current” on page 58.

• Uninstall the program and then reinstall it. To download a program that is preinstalled on your

computer, go to https://support.lenovo.com and follow the instructions on the screen.

A device does not work properly due to device driver problems.

Solution:

Update the device driver. See “Keeping your computer current” on page 58.

Diagnosing problems

Many computer problems can be solved without outside assistance. If you experience a problem with your

computer, the first place to start is the troubleshooting information in your computer documentation. If you

suspect a software problem, see the documentation, including readme files and help information systems,

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that come with the operating system or program. ThinkStation computers come with a set of diagnostic

programs that you can use to help you identify hardware problems.

Diagnosing problems with Lenovo Vantage

Lenovo Vantage is preinstalled on your computer and is ready to run.

Note: If you are unable to isolate and repair the problem yourself after running Lenovo Vantage, save and

print the log files created by the program. You need the log files when you speak to a Lenovo technical

support representative.

Lenovo Vantage supports the hardware scan function. It combines diagnostic tests, system information

collection, security status, and support information, along with hints and tips for optimal system

performance.

The troubleshooting information or the diagnostic programs might tell you that you need additional or

updated device drivers or other software. You can get the latest technical information and download device

drivers and updates from the Lenovo Support Web site at:

https://support.lenovo.com

Diagnosing problems with ThinkStation Diagnostics

ThinkStation Diagnostics is preinstalled on your computer and also is available for download at:

https://www.lenovo.com/diags

ThinkStation Diagnostics enables you to troubleshoot and resolve computer problems. The program notifies

you of any issues detected by the real-time hardware diagnostic monitoring function. The program also

provides the details of the issue, analyzes possible causes, and provides solutions.

UEFI diagnostic program

A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and

internal storage devices, view system information, and check and recover bad sectors on internal storage

devices.

To run the UEFI diagnostic program, do the following:

1. Turn on the computer. If the computer cannot be turned on, go to “Basic procedure for resolving

computer problems” on page 77. If an error code is displayed, go to “Symptom-to-FRU index” on page

90 for error code descriptions and troubleshooting hints.

2. Repeatedly press and release the F10 key when turning on the computer. The main screen of the UEFI

diagnostic program is displayed.

3. Follow the instructions on the screen to use the diagnostic program.

The options on the main screen are as follows:

Chapter 7.Troubleshooting, diagnostics, and recovery 85

Table 1. Items on the main screen of the UEFI diagnostic program

DIAGNOSTICS TOOLS

• LCD test

• Memory - Quick test

• Memory - Extended test

• Motherboard test

• PCI-e test

• Storage - Quick test

• System information

• Recover bad sectors tool

• Generate configuration file

• Execute from configuration file

• Exit application

Recovery information

This section provides instructions on how to recover your operating system.

Note: If a device does not work correctly after recovering the operating system, update the device driver.

See “Keeping your computer current” on page 58.

To recover your Windows 10 operating system, use the following solutions:

• Use Windows recovery solutions.

– Use recovery solutions in Windows Settings.

1. Click the Start button to open the Start menu.

2. Click Settings ➙ Update & Security ➙ Recovery.

3. Follow the instructions on the screen to choose the appropriate recovery solution.

– Use System Restore to restore system files and settings to an earlier point.

1. Click the Start button to open the Start menu.

2. Click Windows System ➙ Control Panel.

3. View Control Panel by Large icons or Small icons, and then click Recovery ➙ Open System

Restore.

4. Follow the instructions on the screen.

– Use the File History tool to restore your files from a backup.

Note: If you use the File History tool to restore your files from a backup, ensure that you backed up

your data earlier with the tool.

1. Click the Start button to open the Start menu.

2. Click Windows System ➙ Control Panel.

3. View Control Panel by Large icons or Small icons, and then click File History ➙ Restore personal

files.

4. Follow the instructions on the screen.

– Use the Windows recovery environment by doing one of the following:

– After several consecutive failed boot attempts, the Windows recovery environment might start

automatically. Follow the instructions on the screen to choose the appropriate recovery solution.

– Select the recovery medium you created earlier with the Windows tool as the startup device. See

“Selecting a temporary startup device” on page 70. Then, follow the instructions on the screen to

choose the appropriate recovery solution.

• Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default

settings.

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– If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.

– If your computer does not come with the recovery USB key, contact the Lenovo Customer Support

Center to order a recovery USB key. See “Calling for service” on page 192.

Chapter 7.Troubleshooting, diagnostics, and recovery 87

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Chapter 8. Service checkout and symptom-to-FRU index

This chapter provides information about general service checkout and symptom-to-FRU index.

Service checkout

Attention: The drives in the computer you are servicing might have been rearranged or the drive startup

sequence changed. Be extremely careful during write operations such as copying, saving, or formatting.

Data or programs can be overwritten if you select an incorrect drive.

General error messages appear if a problem or conflict is found by a program, the operating system, or both.

For an explanation of these messages, refer to the information supplied with that software package.

Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system. A down-level BIOS

might cause false errors and unnecessary replacement of the system board. For more information about how

to determine and obtain the latest level BIOS, see “BIOS level” on page 71.

Use the following procedure to help determine the cause of the problem:

1. Turn off the computer and all external devices.

2. Check all cables and power cords.

3. Set all display controls to the middle position.

4. Turn on all external devices.

5. Turn on the computer.

• Look for displayed error codes.

• Listen for beep codes.

• Look for readable instructions or a main menu on the display.

If you did not receive the correct response, proceed to step 6 on page 89.

If you do receive the correct response, proceed to step 7 on page 89.

6. Look at the following conditions and follow the instructions:

• If you hear beep codes during POST, go to “Beep symptoms” on page 91.

• If the computer displays a POST error, go to “POST error codes” on page 92.

• If the computer hangs and no error is displayed, continue at step 7 on page 89.

7. Run the Diagnostic programs. See “Diagnosing problems” on page 84.

• If you receive an error, replace the part that the diagnostic program calls out.

• If the test stops and you cannot continue, replace the last device tested.

Problem determination tips

Due to the variety of hardware and software combinations that can be encountered, use the following

information to assist you in problem determination. If possible, have this information available when

requesting assistance from Service Support and Engineering functions.

• Machine type and model

• Processor or hard disk drive upgrades

• Failure symptom

– Do diagnostics indicate a failure?

– What, when, where, single, or multiple systems?

– Is the failure repeatable?

– Has this configuration ever worked?

– If it has been working, what changes were made prior to its failing?

– Is this the original reported failure?

• Diagnostics version

– Type and version level

• Hardware configuration

– Print (print screen) configuration currently in use

– BIOS level

• Operating system software

– Type and version level

Notes: To eliminate confusion, identical systems are considered identical only if they:

1. Are the exact machine type and models

2. Have the same BIOS level

3. Have the same adapters/attachments in the same locations

4. Have the same address jumpers/terminators/cabling

5. Have the same software versions and levels

6. Have the same Diagnostic Diskettes (version)

7. Have the same configuration options set in the system

8. Have the same setup for the operating system control files

Comparing the configuration and software set-up between “working and non-working” systems will often

lead to problem resolution.

Symptom-to-FRU index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.

Always begin with “Service checkout” on page 89. This index can also be used to help you decide which

FRUs to have available when servicing a computer. If you are unable to correct the problem using this index,

go to “Undetermined problems” on page 95.

Notes:

• The Symptom-to-FRU index is not specific to any machine type and are applicable to all ThinkStation computers.

• If you have both an error message and an incorrect audio response, diagnose the error message first.

• If you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a

POST error message, diagnose the POST error message first.

• If you did not receive any error message, look for a description of your error symptoms in the first part of this index.

Hard disk drive boot error

A hard disk drive boot error can have the following causes.

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Error FRU/Action

The start-up drive is not in the boot sequence in

configuration.

Check the configuration and ensure that the start-up drive

is in the boot sequence.

No operating system installed on the boot drive. Install an operating system on the boot drive.

The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following:

1. Attempt to back up the data on the failing hard disk

drive.

2. Using the operating system programs, format the

hard disk drive.

The drive is defective. Replace the hard disk drive.

Power supply problems

If you suspect a power problem, use the following procedures.

Check/Verify FRU/Action

Check the following for proper installation.

• Power cord

• On/Off switch connector

• On/Off switch power supply connector

• System board power supply connectors

• Microprocessor connection

Reseat connectors

Check the power cord for continuity. Power cord

Check the power-on switch for continuity. Power-on switch

Beep symptoms

Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST.

The following table describes the beep symptoms.

Beep symptom FRU/Action

2 short beeps: common POST error Common POST error code. See the detailed failure

information in “POST error codes” on page 92.

3 short and 1 long beeps: DRAM memory error Perform the following actions in order:

1. Make sure that the memory modules are properly

seated in the memory slots.

2. Replace the memory modules.

3. Replace the system board (for trained service

personnel only).

Chapter 8.Service checkout and symptom-to-FRU index 91

Beep symptom FRU/Action

4 long beeps: insufficient shadow RAM resources for

option ROM (error code: 8998) or PCIe/PCI MMIO

(memory mapped input/output) resources (error code:

8999)

See the detailed failure information in “POST error codes”

on page 92.

2 long and 3 short beeps: graphics card error Perform the following actions in order:

1. Make sure that the graphics cards are properly

seated in the slots.

2. Replace the graphics cards.

3. Replace the system board (for trained service

personnel only).

POST error codes

Each time you turn on the system, it performs a series of tests that check the operation of the system and

some options. This series of tests are called the Power-On Self-Test, or POST. POST checks the following

operations:

• Some basic system-board operations

• Memory operation

• Video operation

• Whether the boot drive is working

If the POST detects a problem, an error message appears on the screen. A single problem might cause

several error messages to appear. When you correct the cause of the first error message, the other error

messages probably will not appear on the screen the next time.

Error code POST error message Description/Action

0135 CPU fan failure

System fan failure

Power fan failure

Front fan failure

Rear fan failure

Auxiliary fan failure

ODD fan failure

This error message is displayed

when a fan fails and the system

might be overheating.

Press F10 to exit.

0211 Keyboard not found This error message is displayed when

no keyboard is detected.

0164 Memory size decreased This error message is displayed

when the memory size is

decreased.

Press F10 to exit.

1762 SATA device configuration change

has occurred This error message is displayed

when a hard disk drive change or

an optical drive change has been

made.

Press F10 to exit.

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Error code POST error message Description/Action

1820 More than one external fingerprint

reader is attached. Turn off and

remove all but the reader that you set

up within your main operating

system.

This error message is displayed

when more than one external

fingerprint reader is connected to

the computer.

Turn off and remove all but the

reader that you set up within your

main operating system.

1962 No operating system found. Boot

sequence will automatically repeat. This error occurs only after the

POST is completed.

Press any key to repeat boot

sequence.

8998 Not enough shadow RAM resources

for OPTION ROM, not all devices

initialized. Suggest to remove some

add-on cards, or change to UEFI

mode in BIOS setup.

This error message is displayed

when the shadow RAM resources

for option ROM are insufficient.

If the legacy option ROM is

insufficient, remove some add-in

cards.

For the system that supports

UEFI, set UEFI as the first priority

or disable CSM in BIOS setup.

8999 Not enough PCIe/PCI MMIO

resources. Currently only one video

card is enabled. Remove some PCIe

cards, or enter BIOS Setup and

enable “Above 4GB Decode”

This error message is displayed

when the PCIe/PCI MMIO

(memory mapped input/output)

resources are insufficient.

For the 32-bit operating system,

remove some add-in cards.

For the 64-bit operating system,

enable Above 4 GB Decode in

BIOS setup.

Miscellaneous error conditions

Message/Symptom FRU/Action

Changing display colors Display/Monitor

Computer will not power-off. See “Hard disk drive boot

error” on page 90. 1. Power Switch

2. System Board

3. Riser card, if installed.

Computer will not RPL from server 1. Ensure that the network is in startup sequence as the

first device or the first device after diskette.

2. Ensure that the network adapter is enabled for RPL.

3. Network adapter (Advise network administrator of

new MAC address)

Chapter 8.Service checkout and symptom-to-FRU index 93

Message/Symptom FRU/Action

Computer will not perform a Wake On LAN® (if applicable) 1. Check the power supply and signal cable

connections to the network adapter.

2. Ensure that the operating system settings are set to

enable Wake on LAN.

3. Ensure that the Wake On LAN feature is enabled in

Setup/Configuration (see “Starting the Setup Utility

program” on page 65)

4. Ensure that the network administrator is using the

correct MAC address.

5. Ensure no interrupt or I/O address conflicts.

6. Network adapter (advise network administrator of

new MAC address)

Dead computer. See “Hard disk drive boot error” on page

90. 1. Power Supply

2. System Board

Diskette drive in-use light remains on or does not light

when drive is active. 1. Diskette Drive

2. System Board

3. Diskette Drive Cable

Blank screen except for flashing cursor. 1. System Board

2. Primary Hard Disk Drive

3. Hard Disk Drive Cable

Incorrect memory size during POST 1. Run the Memory tests.

2. Memory Module

3. System Board

"Insert a Diskette" icon appears with a known-good

diagnostics diskette in the first 3.5-inch diskette drive. 1. System Board

2. Diskette Drive Cable

3. Network Adapter

Intensity or color varies from left to right of characters and

color bars 1. Display

2. Video adapter (if present)

3. System Board

No power or fan not running 1. See “Hard disk drive boot error” on page 90.

Non-system disk or disk error-type message with a

known-good diagnostic diskette. 1. Diskette Drive

2. System Board

3. Diskette Drive Cable

Other display symptoms not listed above (including blank

or illegible display) 1. Display

2. System Board

Power-on indicator or hard disk drive in-use light not on,

but computer works correctly 1. Power switch/LED assembly

2. System Board

Printer problems 1. Printer

2. System Board

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Message/Symptom FRU/Action

Program loads from the hard disk with a known-good

diagnostics diskette in the first 3.5-inch diskette drive 1. Run the Setup Utility program and check the Startup

sequence.

2. Diskette Drive

3. Diskette Drive Cable

4. System Board

5. Power Supply

RPL computer cannot access programs from its own hard

disk. 1. If the network administrator is using LCCM Hybrid

RPL, check the startup sequence:

a. First device - network

b. Second device - hard disk

2. Hard disk drive

RPL computer does not RPL from server 1. Check the startup sequence.

2. Check the network adapter LED status.

Serial or parallel connector device failure (system board

connector) 1. External Device Self-Test OK?

2. External Device

3. Cable

4. System Board

Serial or parallel connector device failure (adapter

connector) 1. External Device Self-Test OK?

2. External Device

3. Cable

4. Alternate Adapter

5. System Board

Some or all keys on the keyboard do not work 1. Keyboard

2. Keyboard Cable

3. System Board

Undetermined problems

This section provides instructions on how to find out the failing devices or adapters.

1. Turn off the computer.

2. Remove or disconnect the following components (if installed) one at a time.

a. External devices (modem, printer, or mouse)

b. Any adapters

c. Memory modules

d. Extended video memory

e. External Cache

f. External Cache RAM

g. Hard disk drive

h. Diskette drive

3. Turn on the computer to retest the system.

Chapter 8.Service checkout and symptom-to-FRU index 95

4. Repeat steps 1 through 3 until you find the failing device or adapter.

If all devices and adapters have been removed, and the problem continues, replace the system board. See

“System board” on page 175.

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Chapter 9. Hardware removal and installation

This chapter provides instructions on how to remove and install hardware for your computer.

Handling static-sensitive devices

Do not open the static-protective package containing the new part until the defective part has been removed

and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage

computer components and options.

When you handle options and other computer components, take these precautions to avoid static-electricity

damage:

• Limit your movement. Movement can cause static electricity to build up around you.

• Always handle options and other computer components carefully. Handle PCI/PCIe cards, memory

modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.

• Prevent others from touching the options and other computer components.

• Touch the static-protective package containing the part to a metal expansion-slot cover or other

unpainted metal surface on the computer for at least two seconds. This reduces static electricity from the

package and your body before you install or replace a new part.

• When possible, remove the new part from the static-protective package, and install it directly in the

computer without setting the part down. When this is not possible, place the static-protective package on

a smooth, level surface and place the part on the package.

• Do not place the part on the computer cover or other metal surface.

Customer Replaceable Units

Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer.

ThinkStation computers contain the following types of CRUs:

• Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by

trained service technicians at an additional cost.

• Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill

level. Trained service technicians can also provide service to install or replace the parts under the type of

warranty designated for the customer’s machine.

If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement

instructions are shipped with your product and are available from Lenovo at any time upon request. You

might be required to return the defective part that is replaced by the CRU. When return is required: (1) return

instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you

might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30)

days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation at https://

www.lenovo.com/warranty/llw_02 for full details.

For the CRU information of your computer, refer to the following list.

Self-service CRUs

• Computer cover

• Coin-cell battery

• Cover presence switch

• Dust shield (available on some models)

• Flex module (available on some models)

• Flex storage enclosure (available on some models)

• Front-access storage enclosure (available on some models)

• Front bezel

• Keyboard (available on some models)

• M.2 solid-state drive (available on some models)

• Memory module (vary by computer model)

• Mouse (available on some models)

• Plastic holder (available on some models)

• Power cord

• Slim optical drive (available on some models)

• Storage drives (vary by computer model)

• Type-1 storage-drive cage (available on some models)

• Type-2 storage-drive cage (available on some models)

Optional-service CRUs

• Power supply assembly

• Heat-sink-and-fan assembly

• PCIe card (vary by computer model)

Preparing your computer

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

CAUTION:

Avoid contact with hot components inside the computer. During operation, some components

become hot enough to burn the skin. Before you open the computer cover, turn off the computer,

disconnect power, and wait approximately 10 minutes for the components to cool.

Before installing or removing any hardware component in your computer, do the following to prepare your

computer:

1. Remove any media from the drives and turn off all attached devices and the computer. Then, disconnect

all power cords from electrical outlets and disconnect all cables that are connected to the computer.

2. Unlock any locking device that secures the computer cover. See “Locking your computer” on page 59.

3. If your computer comes with a dust shield, remove the dust shield from the front bezel as shown.

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Figure 13. Removing the dust shield

4. Remove the two screws that secure the computer cover. Then, slide the cover to the rear of the

computer to remove the cover.

Figure 14. Removing the computer cover

Chapter 9.Hardware removal and installation 99

5. Release the three plastic tabs of the front bezel as shown and pivot the front bezel outward to remove it

from the computer.

Figure 15. Removing the front bezel

6. Pivot the drive bay assembly outward.

Figure 16. Pivoting the drive bay assembly outward

Notes:

• Depending on your computer model, some of the hardware parts in the removal and installation section

might not be available.

• Use computer parts provided only by Lenovo.

• When removing or installing an option, use the appropriate instructions in this section along with the

instructions that come with the option.

• In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will

come with the CRU or will come a few days after the CRU arrives.

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Removing and installing hardware

This section provides instructions on how to remove and install hardware for your computer. You can expand

the capabilities of your computer and maintain your computer by removing or installing hardware.

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

External options

You can connect external options to your computer, such as external speakers, a printer, or a scanner. For

some external options, you must install additional software in addition to making the physical connection.

When installing an external option, see “Hardware locations” on page 29 to identify the required connector.

Then, use the instructions that come with the option to help you make the connection and install any

software or device drivers that are required for the option.

Slim optical drive

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

To remove or install a slim optical drive, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the slim optical drive. See “Computer components” on page 33.

3. To remove the slim optical drive from the drive bay assembly, do the following:

a. Disconnect cables from the rear of the slim optical drive.

b. Press the release button, and then slide the slim optical drive out of the drive bay assembly.

Figure 17. Removing the slim optical drive

Chapter 9.Hardware removal and installation 101

c. Remove the bracket from the slim optical drive.

Figure 18. Removing the bracket

4. To install a new slim optical drive into the drive bay assembly, do the following:

a. If there is a plastic shield installed in the front bezel, remove the plastic shield as shown.

Figure 19. Removing the plastic shield

b. If there is a metal shield installed in the slim optical drive bay, remove the metal shield as shown.

Figure 20. Removing the metal shield

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c. Align the two holes in the bracket with the corresponding holes in the new slim optical drive. Then,

install the bracket to the new slim optical drive.

Figure 21. Installing the bracket

d. Insert the new slim optical drive into the slim optical drive bay until you hear a click. The slim optical

drive is secured in place.

Figure 22. Installing the slim optical drive

e. Connect the cables to the rear of the new slim optical drive.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

PCIe card

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

Your computer has one PCIe x1 card slot, one PCIe x16 card slot (negotiable link width x4), and one PCIe

x16 graphics card slot (graphics card available on some models).

To remove or install a PCIe card, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

Chapter 9.Hardware removal and installation 103

2. Locate the PCIe card slot. See “Computer components” on page 33.

3. If the PCIe card is held in place by a retaining latch, press the retaining latch a as shown to disengage

the latch.

Figure 23. Disengaging the card retaining latch

4. To remove a PCIe card, do the following:

a. Rotate the PCIe card retainer to the open position.

Figure 24. Rotating the PCIe card retainer

b. Grasp the old card and gently pull it out of the slot.

Figure 25. Removing a PCIe card

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5. To install a new PCIe card, do the following:

a. Remove the new PCIe card from its static-protective package.

b. If necessary, remove the appropriate metal slot cover on the rear of the chassis.

c. Install the new card into the appropriate slot on the system board. See “Parts on the system board”

on page 38.

Note: If you are installing a PCIe x16 graphics card, ensure that the memory-slot retaining clips are

closed before you install the card to avoid any interference during the installation.

Figure 26. Installing a new PCIe card

d. Rotate the PCIe card retainer to the closed position.

Figure 27. Rotating the PCIe card retainer

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Full-length PCIe card

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

Your computer has one PCIe x1 card slot, one PCIe x16 card slot (negotiable link width x4), and one PCIe

x16 graphics card slot (graphics card available on some models).

Chapter 9.Hardware removal and installation 105

To remove or install a full-length PCIe card, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the PCIe card slot. See “Computer components” on page 33.

3. If the PCIe card is held in place by a retaining latch, press the retaining latch a as shown to disengage

the latch.

Figure 28. Disengaging the card retaining latch

4. To remove a PCIe card, do the following:

a. Rotate the PCIe card retainer to the open position.

Figure 29. Rotating the PCIe card retainer

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b. Grasp the old card and gently pull it out of the slot.

Figure 30. Removing a full-length PCIe card

5. Remove the three screws that secure the bracket to remove it from the PCIe card.

Figure 31. Removing a full-length PCIe card bracket

Chapter 9.Hardware removal and installation 107

6. To install a new full-length PCIe card, do the following:

a. Remove the new PCIe card from its static-protective package.

b. If necessary, remove the appropriate metal slot cover on the rear of the chassis.

c. Install the three screws to secure the bracket to the new full-length PCIe card.

Figure 32. Installing a full-length PCIe card bracket

d. Install the new card into the appropriate slot on the system board. See “Parts on the system board”

on page 38.

Note: If you are installing a PCIe x16 graphics card, ensure that the memory-slot retaining clips are

closed before you install the card to avoid any interference during the installation.

Figure 33. Installing a new full-length PCIe card

e. Rotate the PCIe card retainer to the closed position.

Figure 34. Rotating the PCIe card retainer

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What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

M.2 solid-state drive

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

The instructions on how to install or replace a M.2 solid-state drive also apply to the Intel Optane memory.

Before replacing the Intel Optane memory, ensure that you disable the Intel Optane memory from the Intel

Rapid Storage Technology (Intel RST) Console. Otherwise, all data on the storage drive will be lost. For more

information, see instructions on https://www.intel.com/content/www/us/en/support/articles/000023989/

memory-and-storage/intel-optane-memory.html.

An M.2 solid-state drive can be installed on the system board or an M.2 solid-state drive PCIe adapter.

M.2 solid-state drive on the system board

To remove or install an M.2 solid-state drive on the system board, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the M.2 solid-state drive slot. See “Parts on the system board” on page 38.

3. Untie the cables that prevent your access to the M.2 solid-state drive slot from the cable clip.

4. To remove an M.2 solid-state drive, do the following:

a. Turn the two mounting studs 90-degree counterclockwise to release the heat sink. Then, lift the heat

sink off the plastic holder.

Figure 35. Removing the heat sink from the plastic holder

Chapter 9.Hardware removal and installation 109

b. Pull the handle of the retention latch outward to the open position. The M.2 solid-state drive is

released from the secured position and pivots upward. Remove the M.2 solid-state drive out of the

slot.

Figure 36. Opening the retention latch and removing the M.2 solid-state drive

5. To install a new M.2 solid-state drive, do the following:

a. If necessary, align the four tabs on the rear of the plastic holder with the corresponding holes in the

chassis. Then slide the plastic holder toward the system board until it snaps into position.

Figure 37. Installing the plastic holder

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b. Locate the hole in the plastic holder to install the retention latch. Align the pin a with the

corresponding hole b in the plastic holder. Then press the retention latch downward into the hole

until it snaps into position.

Figure 38. Installing the retention latch

c. Hold the new M.2 solid-state drive by its edges and ensure that the circuit board side is facing

upward. Align the contact edge of the new drive with the key in the corresponding slot. Then carefully

insert the new drive into the slot at an angle of about 20 degrees and pivot the new drive downward.

Insert the plug of the retention latch into the hole to secure the new drive.

Note: Do not touch the circuit board of the M.2 solid-state drive.

Figure 39. Installing the M.2 solid-state drive

Chapter 9.Hardware removal and installation 111

6. If necessary, remove the film that covers the thermal pad at the bottom of the heat sink. Place the heat

sink on the M.2 solid-state drive. Ensure that the two mounting studs on the heat sink are in the open

position and press the studs on the heat sink into the corresponding holes in the plastic holder as

shown. Then, turn the mounting studs 90-degree clockwise to secure the heat sink to the plastic holder.

Figure 40. Installing the heat sink onto the plastic holder

Figure 41. Securing the heat sink to the plastic holder

7. Retie the cables that you have untied with the cable clip.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

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M.2 solid-state drive in an M.2 solid-state drive PCIe adapter

To remove or install the M.2 solid-state drive in the M.2 solid-state drive PCIe adapter, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. To remove the M.2 solid-state drive in the M.2 solid-state drive PCIe adapter, do the following:

a. Locate and remove the M.2 solid-state drive adapter from the PCIe card slot. See “PCIe card” on

page 103.

b. The heat sink is secured by two mounting studs. Pinch the clips of the studs inward 1 and push the

studs upward 2 to release the heat sink. Then, lift the heat sink off the M.2 solid-state drive adapter

Figure 42. Removing the heat sink from the M.2 solid-state drive adapter

c. The M.2 solid-state drive is secured by a retention latch. Pull the handle of the retention latch

outward to release the M.2 solid-state drive. Then, gently pull the M.2 solid-state drive out of the M.2

slot.

Figure 43. Removing the M.2 solid-state drive

3. To install the M.2 solid-state drive, do the following:

Chapter 9.Hardware removal and installation 113

a. Ensure that a thermal pad is placed in position on the M.2 solid-state drive adapter.

Figure 44. Installing the thermal pad

b. Pull outward the handle of the retention latch in the M.2 solid-state drive adapter.

c. Insert the new M.2 solid-state drive into the M.2 slot. Then, insert the plug of the retention latch into

the hole to secure the new drive.

Figure 45. Installing the M.2 solid-state drive

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d. Position the heat sink on the M.2 solid-state drive adapter. Ensure that the two mounting studs in the

heat sink are aligned with the holes in the M.2 solid-state drive adapter. Then, push the mounting

studs downward to secure the heat sink to the adapter.

Figure 46. Installing the heat sink

e. Install the M.2 solid-state drive adapter into the appropriate PCIe card slot on the system board. See

“PCIe card” on page 103.

Note: It is recommended that you install the M.2 solid-state drive adapter into the PCIe x16 card

slot. See “Parts on the system board” on page 38.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Memory module

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

Your computer has four memory slots for installing or replacing DDR4 DIMMs. When installing or replacing a

memory module, use the following guidelines:

• Use any of DDR4 ECC UDIMMs or DDR4 non-ECC UDIMMs for your computer. Do not install ECC and

non-ECC UDIMMs into the same computer.

• Use 4 GB, 8 GB, 16 GB, or 32 GB non-ECC UDIMMs in any combination up to a maximum of 128 GB.

• Use 8 GB or 16 GB ECC UDIMMs in any combination up to a maximum of 64 GB.

Install memory modules in the alphabetic order as shown.

Chapter 9.Hardware removal and installation 115

Figure 47. Memory module installation sequence

To install or replace a memory module, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Lay the computer on its side for easier access to the system board.

3. Locate the memory slots. See “Parts on the system board” on page 38.

4. Remove any PCIe cards that might prevent your access to the coin-cell battery. See “PCIe card” on

page 103.

5. To remove a memory module, open the retaining clips and gently pull the memory module out of the

memory slot.

Figure 48. Removing a memory module

6. To install a memory module, do the following:

116 P330 Hardware Maintenance Manual

a. Open the retaining clips of the memory slot.

Figure 49. Opening the retaining clips

b. Position the new memory module over the memory slot. Ensure that the notch 1 on the memory

module is aligned with the key 2 in the slot. Push the memory module straight down into the slot until

the retaining clips completely close.

Note: Do not touch the circuit board of the memory module.

Figure 50. Installing a memory module

7. Reinstall any PCIe cards if you have removed them.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Device in the flex bay

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

Some computer models come with a flex bay. Depending on your computer model, one of the following

devices might be installed in the flex bay:

• Flex module

• Flex storage enclosure

Chapter 9.Hardware removal and installation 117

• Front-access storage enclosure

Note: The following instructions on how to remove or install an flex storage enclosure also apply to other

supported devices in the flex bay.

To remove or install an flex storage enclosure, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the flex bay. See “Computer components” on page 33.

3. To remove the flex storage enclosure, do the following:

a. Disconnect the signal cable and the power cable from the rear of the flex storage enclosure.

Note: If you are removing other supported devices from the flex bay, disconnect any additional

cables first.

b. Press the tab downward as shown and push the rear of the flex storage enclosure simultaneously to

slide it out of the computer.

Figure 51. Removing the flex storage enclosure

c. Remove the retainer from the flex storage enclosure as shown.

Figure 52. Removing the retainer

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4. To install a flex storage enclosure, do the following:

a. Install the retainer shipped with the new flex storage enclosure onto the new flex storage enclosure

as shown.

Figure 53. Installing the retainer

b. Note the orientation of the new flex storage enclosure. Then, slide the flex storage enclosure into the

flex bay from the front of the chassis until it snaps into position.

Figure 54. Installing the new flex storage enclosure

c. Connect the signal cable and the power cable to the new flex storage enclosure.

Note: Reconnect any cables removed from other supported devices.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Chapter 9.Hardware removal and installation 119

Storage drive in the front-access storage enclosure

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

You can install or replace a storage drive in the front-access storage enclosure. The storage drive also can

be hot-swappable, which means that you can install or replace the drive without even turning off your

computer. Therefore, lock the enclosure cover to prevent the unexpected removal. The keys are attached at

the rear of the computer. Store the keys in a secure place.

The storage drive in the front-access storage enclosure is hot-swappable only when the following

requirements are met:

• The eSATA mode of the SATA 4 connector is enabled. See “Parts on the system board” on page 38 for

more information.

• The SATA cable of the front-access storage enclosure is connected to the SATA 4 connector on the

system board. To verify the cable connection, see “Preparing your computer” on page 98 and “Parts on

the system board” on page 38 for more information.

• The operating system of your computer does not reside on the storage drive installed in the front-access

storage enclosure.

Attention: If any of the above requirements are not met, do not install or replace the storage drive when the

computer is turned on. Otherwise, data on the storage drive might get damaged.

3.5-inch storage drive

To remove or install a 3.5-inch storage drive, do the following:

1. Before removing an old 3.5-inch storage drive, safely eject the old storage drive from the operating

system first. For more information, see the Windows help system.

2. Unlock the enclosure cover with the provided key as shown. Press the notch a to open the enclosure

cover.

Figure 55. Opening the front-access storage enclosure cover

3. Press the pit on the bracket cover, and then grasp the tilted cover to pull the bracket out of the front-

access storage enclosure.

Figure 56. Removing the bracket from the front-access storage enclosure

120 P330 Hardware Maintenance Manual

4. Flex both sides of the bracket to remove the 3.5-inch storage drive from the bracket.

Figure 57. Removing the 3.5-inch storage drive from the bracket

5. To install a new 3.5-inch storage drive into the front-access storage enclosure, do the following:

a. Flex both sides of the bracket and align pins 1 on the bracket with the corresponding holes in the

new 3.5-inch storage drive.

Notes:

• Ensure that the circuit board faces downward and the connectors face toward the rear of the

bracket.

• Do not touch the circuit board on the storage drive.

Figure 58. Installing the 3.5-inch storage drive into the bracket

Chapter 9.Hardware removal and installation 121

b. Slide the bracket with the new 3.5-inch storage drive into the front-access storage enclosure until it

snaps into position.

Figure 59. Installing the 3.5-inch storage drive into the front-access storage enclosure

c. Press the notch to secure the enclosure cover and lock the enclosure cover with the key.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

2.5-inch storage drive

To remove or install a 2.5-inch storage drive, do the following:

1. Before removing an old 2.5-inch storage drive, safely eject the old storage drive from the operating

system first. For more information, see the Windows help system.

2. Unlock the enclosure cover with the provided key as shown. Press the notch a to open the enclosure

cover.

Figure 60. Opening the front-access storage enclosure cover

3. Press the pit on the bracket cover, and then grasp the tilted cover to pull the bracket out of the front-

access storage enclosure.

Figure 61. Removing the bracket from the front-access storage enclosure

4. To remove the 2.5-inch storage drive, do the following:

122 P330 Hardware Maintenance Manual

a. Flex both sides of the bracket to remove the 2.5-inch storage drive from the bracket.

Figure 62. Removing the 2.5-inch storage drive from the bracket

b. Pivot the tab 1 of the metal adapter upward. Then, push the adapter as shown until the four tabs on

the adapter slide into the notches 2. Pivot the adapter as shown to remove it with the storage drive

from the converter.

Figure 63. Removing the adapter from the converter

c. Flex both sides of the adapter to release the four pins 1 from the storage drive. Then, remove the

storage drive from the adapter.

Figure 64. Removing the storage drive from the adapter

5. To install a new 2.5-inch storage drive, do the following:

Chapter 9.Hardware removal and installation 123

a. Note the orientation of the connector on the new storage drive. Then, flex both sides of the adapter

and align the four pins 1 with the corresponding holes in the storage drive.

Note: Do not touch the circuit board (if accessible) of the 2.5-inch storage drive.

Figure 65. Installing the storage drive into the adapter

b. Align the four tabs on the adapter with the corresponding notches 1 in the converter. Then, slide the

storage drive as shown until the tab 2 snaps into position. The adapter with the storage drive is

installed into the converter.

Figure 66. Installing the adapter into the converter

124 P330 Hardware Maintenance Manual

c. Flex both sides of the plastic bracket and align pins 1 on the plastic bracket with the corresponding

holes in the plastic frame of the converter.

Notes:

• Ensure that the circuit board faces downward and the connectors face toward the rear of the

bracket.

• Do not touch the circuit board on the storage drive.

Figure 67. Installing the converter with the 2.5-inch storage drive into the plastic bracket

d. Slide the plastic bracket with the new 2.5-inch storage drive into the front-access storage enclosure

until it snaps into position.

Figure 68. Installing the plastic bracket with the 2.5-inch storage drive into the front-access storage enclosure

e. Press the notch to secure the enclosure cover and lock the enclosure cover with the key.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Device in the flex storage enclosure

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

Chapter 9.Hardware removal and installation 125

A flex storage enclosure might be equipped with one of the following components:

• 3.5-inch storage drive

• 2.5-inch storage drive

3.5-inch storage drive

To remove or install a 3.5-inch storage drive in the flex storage enclosure, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the flex bay. See “Internal storage drives” on page 40.

3. Slide the enclosure out of the chassis. See “Device in the flex bay” on page 117.

4. Pinch the two clips toward each other as shown to open the rear cover of the enclosure.

Figure 69. Opening the enclosure from the rear

5. To remove a 3.5-inch storage drive, do the following:

a. Slide the 3.5-inch storage drive out of the rear of the enclosure.

Figure 70. Removing the 3.5-inch storage drive from the rear

b. Flex two sides of the bracket to remove the 3.5-inch storage drive from the 3.5-inch storage-drive

bracket.

6. To install a new 3.5-inch storage drive into the bracket:

a. Slide the 3.5-inch storage-drive bracket out of the rear of the enclosure.

126 P330 Hardware Maintenance Manual

b. Flex the bracket and align pin 1, pin 2, pin 3, and pin 4 on the bracket with the corresponding holes

in the 3.5-inch storage drive. Do not touch the circuit board 5 on the 3.5-inch storage drive.

Figure 71. Installing the 3.5-inch storage drive into the bracket

c. Slide the new 3.5-inch storage drive into the enclosure from the rear until the drive snaps into

position.

Figure 72. Installing the 3.5-inch storage drive into the enclosure

Chapter 9.Hardware removal and installation 127

7. Pivot the rear cover of the enclosure inward until you hear a click. The rear cover is secured in place.

Figure 73. Pivoting the rear cover inward

8. Connect the signal cable and the power cable to the storage drive.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

2.5-inch storage drive

To remove or install a 2.5-inch storage drive with a 2.5-inch to 3.5-inch storage-drive converter (hereafter

referred to as storage-drive converter), do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the flex bay. See “Internal storage drives” on page 40.

3. Slide the enclosure out of the chassis. See “Device in the flex bay” on page 117.

4. Pinch the two clips toward each other as shown to open the rear cover of the enclosure.

Figure 74. Opening the enclosure from the rear

5. To remove a 2.5-inch storage drive, do the following:

a. Slide the 2.5-inch storage drive out of the rear of the enclosure.

128 P330 Hardware Maintenance Manual

Figure 75. Removing the 2.5-inch storage drive from the rear

b. Flex the sides of the bracket to remove the storage-drive converter from the 3.5-inch storage-drive

bracket.

Figure 76. Removing the storage-drive converter from the 3.5-inch storage-drive bracket

c. Remove the four screws that secure the 2.5-inch storage drive. Then lift the storage drive out of the

storage-drive converter.

Figure 77. Removing the 2.5-inch storage drive from the storage-drive converter

Chapter 9.Hardware removal and installation 129

6. To install a new 2.5-inch storage drive, do the following:

a. Slide the 3.5-inch storage-drive bracket out of the rear of the enclosure.

b. Flex the sides of the bracket to remove the storage-drive converter from the bracket.

c. Install a new 2.5-inch storage drive into the storage-drive converter. Then install the four screws to

secure the new storage drive to the storage-drive converter.

Figure 78. Installing the new solid-state drive into the storage converter

d. To install the storage-drive converter into the 3.5-inch storage-drive bracket, flex the bracket and

align pin 1, pin 2, pin 3, and pin 4 on the bracket with the corresponding holes in the storage

converter.

Figure 79. Installing the storage converter together with the solid-state drive into the storage drive bracket

130 P330 Hardware Maintenance Manual

e. Install the storage converter with the bracket into the enclosure from the rear until the drive snaps

into position.

Figure 80. Installing the storage converter with the bracket into the enclosure

7. Pivot the rear cover of the enclosure inward until you hear a click. The rear cover is secured in place.

Figure 81. Pivoting the rear cover inward

8. Connect the signal cable and the power cable to the storage drive.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Coin-cell battery

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

Your computer has a special type of memory that maintains the date, time, and settings for built-in features,

such as parallel-connector assignments (configuration). A coin-cell battery keeps this information active

when you turn off the computer.

Chapter 9.Hardware removal and installation 131

The coin-cell battery normally requires no charging or maintenance throughout its life; however, no battery

lasts forever. If the coin-cell battery fails, the date and time information are lost.

Refer to the “Lithium coin-cell battery notice” in the Safety and Warranty Guide for information about

disposing of the coin-cell battery.

To remove and install the coin-cell battery, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Lay the computer on its side for easier access to the system board.

3. Locate the coin-cell battery. See “Parts on the system board” on page 38.

4. Remove any PCIe cards that might prevent your access to the coin-cell battery. See “PCIe card” on

page 103.

5. Remove the old coin-cell battery as shown.

Figure 82. Removing the coin-cell battery

6. Install the new coin-cell battery as shown.

Figure 83. Installing the coin-cell battery

7. Reinstall the PCIe cards if you have removed them. See “PCIe card” on page 103.

8. Close the drive bay assembly and reinstall the front bezel. Then, reinstall the computer cover and

reconnect the cables. See “Completing the parts replacement” on page 187.

Note: When the computer is turned on for the first time after replacing the coin-cell battery, an error

message might be displayed. This is normal after replacing the coin-cell battery.

9. Turn on the computer and all attached devices.

10. Use the Setup Utility program to set the date and time. See “Using the Setup Utility program” on page

65.

Cover presence switch

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

To remove or install the cover presence switch, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the cover presence switch. See “Computer components” on page 33.

132 P330 Hardware Maintenance Manual

3. To remove the cover presence switch, do the following:

a. Disconnect the cover presence switch cable from the cover presence switch connector on the

system board. See “Parts on the system board” on page 38.

b. Remove the screw that secures the cover presence switch and remove the cover presence switch

from the chassis.

Figure 84. Removing the cover presence switch

4. To install the cover presence switch, do the following:

a. Align the screw hole in the cover presence switch with the corresponding hole in the chassis. Then

install the screw to secure the cover presence switch to the chassis.

Figure 85. Installing the cover presence switch

b. Connect the cover presence switch cable to the cover presence switch connector on the system

board. See “Parts on the system board” on page 38.

Chapter 9.Hardware removal and installation 133

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Power supply assembly

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

Although there are no moving parts in your computer after the power cord has been disconnected, the

following warnings are required for your safety.

CAUTION:

Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury,

seek medical care immediately.

DANGER

Disconnect all power cords from electrical outlets before removing the computer cover or any part

that has the above label attached.

DO NOT disassemble components that have the above label attached. There are no serviceable parts inside

these components.

Your product is designed for safe use. However, hazardous voltage, current, and energy levels are present

inside any component that has this label attached. Disassembling of these components might cause fire or

might even result in death. If you suspect a problem with one of these parts, contact a service technician.

To remove and install the power supply assembly, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. To remove the power supply assembly, do the following:

a. Disconnect the power supply assembly cables from the system board and all drives. See “Parts on

the system board” on page 38.

b. Release the power supply assembly cables from the cable clips and ties.

134 P330 Hardware Maintenance Manual

c. Remove the four screws at the rear of the chassis that secure the power supply assembly. Then slide

the power supply assembly to the front of the computer and then lift it out of the chassis.

Figure 86. Removing the power supply assembly

3. To install the power supply assembly, do the following:

a. Ensure that the new power supply assembly is the correct replacement.

b. Install the new power supply assembly into the chassis so that the screw holes in the power supply

assembly align with those in the chassis.

c. Install and tighten the four screws to secure the power supply assembly.

Note: Use only screws provided by Lenovo.

d. Connect the power supply assembly cables to the system board and each of the drives.

e. Secure the power supply assembly cables with the cable clips and ties in the chassis.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Storage drive in the storage-drive bay

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

Your computer comes with a storage-drive bay for installing or replacing a 3.5-inch storage drive or a 2.5-

inch storage drive.

3.5-inch storage drive

To replace the 3.5-inch storage drive, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the storage-drive bay. See “Computer components” on page 33.

3. To remove the 3.5-inch storage drive, do the following:

a. Disconnect the signal cable and the power cable from the storage drive.

Chapter 9.Hardware removal and installation 135

b. Push the tab of the plastic 3.5-inch storage-drive bracket as shown and pull the tab outward to

remove the storage drive from the storage-drive bay.

Figure 87. Removing the storage drive

c. Flex the sides of the bracket to remove the storage drive from the bracket.

4. To install the 3.5-inch storage drive, do the following:

a. Pull the handle of the plastic 3.5-inch storage-drive bracket to remove it from the storage-drive bay.

b. To install a new storage drive into the bracket, flex the bracket and align pin 1, pin 2, pin 3, and pin

4 on the bracket with the corresponding holes in the storage drive. Do not touch the circuit board 5

on the storage drive.

Figure 88. Installing the storage drive into the bracket

136 P330 Hardware Maintenance Manual

c. Align the three plastic tabs on the left side of the storage drive with the corresponding holes in the

drive bay assembly. Then pivot the storage drive inward until it snaps into position.

Figure 89. Installing the storage-drive

d. Connect the signal cable and the power cable to the new storage drive.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

2.5-inch storage drive

To replace the 2.5-inch storage drive, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the storage-drive bay. See “Computer components” on page 33.

3. To remove the 2.5-inch storage drive, do the following:

a. Disconnect the signal cable and the power cable from the storage drive.

Chapter 9.Hardware removal and installation 137

b. Push the tab of the storage-drive bracket as shown and pull the tab outward to remove the storage

drive from the storage-drive bay.

Figure 90. Removing the 2.5-inch storage drive with 3.5-inch storage-drive bracket

c. Flex the sides of the bracket to remove the storage-drive converter from the 3.5-inch storage-drive

bracket.

Figure 91. Removing the storage-drive converter from the 3.5-inch storage-drive bracket

138 P330 Hardware Maintenance Manual

d. Remove the four screws that secure the 2.5-inch storage drive. Then lift the storage drive out of the

storage-drive converter.

Figure 92. Removing the 2.5-inch storage drive from the storage-drive converter

4. To install the 2.5-inch storage drive, do the following:

a. Pull the handle of the plastic 3.5-inch storage-drive bracket to remove it from the storage-drive bay.

b. Install a new 2.5-inch storage drive into the storage-drive converter. Then install the four screws to

secure the new storage drive to the storage-drive converter.

Figure 93. Installing the new 2.5-inch storage drive into the storage-drive converter

Chapter 9.Hardware removal and installation 139

c. To install a new 2.5-inch storage drive into the bracket, flex the bracket and align pin 1, pin 2, pin 3,

and pin 4 on the bracket with the corresponding holes in the storage drive. Do not touch the circuit

board 5 on the storage drive.

Figure 94. Installing the 2.5-inch storage drive with the storage-drive converter into the bracket

d. Align the three plastic tabs on the left side of the storage drive with the corresponding holes in the

drive bay assembly. Then pivot the storage drive inward until it snaps into position.

Figure 95. Installing the 2.5-inch storage drive

e. Connect the signal cable and the power cable to the new storage drive.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

140 P330 Hardware Maintenance Manual

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Type-1 storage-drive cage

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

Some computer models come with a type-1 storage-drive cage for installing or replacing a 3.5-inch storage

drive or a 2.5-inch storage drive.

3.5-inch storage drive

To remove or install a 3.5-inch storage drive in the type-1 storage-drive cage, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the type-1 storage-drive cage. See “Computer components” on page 33.

3. To remove a 3.5-inch storage drive in the type-1 storage-drive cage, do the following:

a. Disconnect the signal cable and the power cable from the storage drive.

b. Remove the screw and slide the type-1 storage-drive cage downward to release it from the drive bay

assembly.

Figure 96. Removing the type-1 storage-drive cage

Chapter 9.Hardware removal and installation 141

c. Pull the handle of the plastic 3.5-inch storage-drive bracket to remove the storage drive from the

type-1 storage-drive cage.

Figure 97. Removing the 3.5-inch storage drive

d. Flex the sides of the bracket to remove the storage drive from the bracket.

4. To install a 3.5-inch storage drive in the type-1 storage-drive cage, do the following:

a. To install a new storage drive into the bracket, flex the bracket and align pin 1, pin 2, pin 3, and pin

4 on the bracket with the corresponding holes in the storage drive. Do not touch the circuit board 5

on the storage drive.

Figure 98. Installing the storage drive into the bracket

142 P330 Hardware Maintenance Manual

b. Slide the new storage drive into the type-1 storage-drive cage until it snaps into position.

Figure 99. Installing the storage drive

c. Align the four holes in the rear of the type-1 storage-drive cage with the corresponding hooks in the

drive bay assembly. Then slide the type-1 storage-drive cage upward until it snaps into position.

Reinstall the screw to secure the type-1 storage-drive cage.

Figure 100. Installing the type-1 storage-drive cage

d. Connect the signal cable and the power cable to the new storage drive.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Chapter 9.Hardware removal and installation 143

2.5-inch storage drive

To remove or install a 2.5-inch storage drive with a 2.5-inch to 3.5-inch storage-drive converter (hereafter

referred to as storage-drive converter), do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the type-1 storage-drive cage. See “Computer components” on page 33.

3. To remove a 2.5-inch storage drive with a storage-drive converter in the type-1 storage-drive cage, do

the following:

a. Disconnect the signal cable and the power cable from the storage drive.

b. Remove the screw and slide the type-1 storage-drive cage downward to release it from the drive bay

assembly.

Figure 101. Removing the type-1 storage-drive cage

c. Pull the handle of the storage-drive bracket to remove the storage drive from the type-1 storage-

drive cage.

Figure 102. Removing the 2.5-inch storage drive

144 P330 Hardware Maintenance Manual

d. Flex the sides of the bracket to remove the storage-drive converter from the bracket.

Figure 103. Removing the storage-drive converter from the storage-drive bracket

e. Remove the four screws that secure the 2.5-inch storage drive. Then lift the storage drive out of the

storage-drive converter.

Figure 104. Removing the 2.5-inch storage drive from the storage-drive converter

4. To install a new 2.5-inch storage drive in the type-1 storage-drive cage, do the following:

Chapter 9.Hardware removal and installation 145

a. Install the 2.5-inch storage drive with a storage-drive converter into the storage-drive converter. Then

install the four screws to secure the new storage drive to the storage-drive converter.

Figure 105. Installing the 2.5-inch storage drive into the storage-drive converter

b. To install a new storage drive into the bracket, flex the bracket and align pin 1, pin 2, pin 3, and pin

4 on the bracket with the corresponding holes in the storage drive. Do not touch the circuit board 5

on the storage drive.

Figure 106. Installing the 2.5-inch storage drive into the bracket

146 P330 Hardware Maintenance Manual

c. Slide the new storage drive with the storage-drive converter into the type-1 storage-drive cage until it

snaps into position.

Figure 107. Installing the 2.5-inch storage drive into the type-1 storage-drive cage

d. Align the four holes in the rear of the type-1 storage-drive cage with the corresponding hooks in the

drive bay assembly. Then slide the type-1 storage-drive cage upward until it snaps into position.

Reinstall the screw to secure the type-1 storage-drive cage.

Figure 108. Installing the type-1 storage-drive cage

e. Connect the signal cable and the power cable to the new storage drive.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Chapter 9.Hardware removal and installation 147

Type-2 storage-drive cage

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

Some computer models come with a type-2 storage-drive cage for installing or replacing a 2.5-inch storage

drive.

To replace the 2.5-inch storage drive, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the type-2 storage-drive cage. See “Computer components” on page 33.

3. To remove a 2.5-inch storage drive from the type-2 storage-drive cage, do the following:

a. Disconnect the signal cable and the power cable from the 2.5-inch storage drive.

b. Remove the screw and slide the type-2 storage-drive cage downward to release it from the drive bay

assembly.

Figure 109. Removing the type-2 storage-drive cage

c. Pull the handle of the plastic 2.5-inch storage-drive bracket to remove it from the type-2 storage-

drive cage.

Figure 110. Removing the 2.5-inch storage drive

d. Flex the sides of the bracket to remove the storage drive from the bracket.

4. To install a new 2.5-inch storage drive into the type-2 storage-drive cage, do the following:

148 P330 Hardware Maintenance Manual

a. To install a new 2.5-inch storage drive into the bracket, flex the bracket and align pin 1, pin 2, pin 3,

and pin 4 on the bracket with the corresponding holes in the storage drive. Do not touch the circuit

board 5 on the storage drive.

Figure 111. Installing the 2.5-inch storage drive into the bracket

b. Slide the new storage drive into the type-2 storage-drive cage until it snaps into position.

Figure 112. Installing the 2.5-inch storage drive into the type-2 storage-drive cage

Chapter 9.Hardware removal and installation 149

c. Align the four holes in the rear of the type-2 storage-drive cage with the corresponding hooks in the

drive bay assembly. Then slide the type-2 storage-drive cage upward until it snaps into position.

Reinstall the screw to secure the type-2 storage-drive cage.

Figure 113. Installing the type-2 storage-drive cage

d. Connect the signal cable and the power cable to the new storage drive.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Power button

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

To remove or install the power button, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the power button. See “FRUs and CRUs” on page 35.

3. Disconnect the power button cable from the front-bezel connector on the system board. See “Parts on

the system board” on page 38.

150 P330 Hardware Maintenance Manual

4. Press the left edge of the power button to release the power button a little bit. Then, remove the power

button from the front bezel as shown.

Figure 114. Removing the power button

5. Align the right edge of the power button with the hole in the front audio and USB assembly. Then, pivot

the power button inward as shown until it snaps into position.

Figure 115. Installing the power button

6. Connect the power button cable to the front-bezel connector on the system board. See “Parts on the

system board” on page 38.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Chapter 9.Hardware removal and installation 151

ThinkStation LED

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

To remove or install the ThinkStation LED, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the ThinkStation LED. See “FRUs and CRUs” on page 35.

3. To remove the ThinkStation LED, do the following:

a. Disconnect the ThinkStation LED cable from the ThinkStation LED connector on the system board.

See “Parts on the system board” on page 38.

b. From the inner side of the chassis, release the three retaining clips on the plastic holder. Then, grasp

the top of the ThinkStation LED and pull the ThinkStation LED out of the plastic holder.

Figure 116. Removing the ThinkStation LED

4. To install the ThinkStation LED, do the following:

152 P330 Hardware Maintenance Manual

a. Insert the new ThinkStation LED into the plastic holder until it snaps into position.

Figure 117. Installing the ThinkStation LED

b. Connect the ThinkStation LED cable to the ThinkStation LED connector on the system board. See

“Parts on the system board” on page 38.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Front audio and USB assembly and card reader

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

To remove or install the front audio and USB assembly and card reader, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Remove the power button. See “Power button” on page 150.

3. Locate the front audio and USB assembly and card reader. See “FRUs and CRUs” on page 35.

4. To remove the front audio and USB assembly and card reader, do the following:

a. Note the cable routing and connection. Then, disconnect the card reader cable from the front USB

2.0 connector on the system board. See “Parts on the system board” on page 38.

b. Release the cables from the cable clip at the rear of the front audio and USB assembly.

Chapter 9.Hardware removal and installation 153

c. Remove the screws that secure the front audio and USB assembly. Slide the front audio and USB

assembly outward as shown to remove it from the chassis.

Figure 118. Removing the front audio and USB assembly

d. Remove the screw that secures the card reader. Then, carefully pull out the card reader from the rear

of the front audio and USB assembly.

Figure 119. Removing the card reader

5. To install a front audio and USB assembly and card reader, do the following:

154 P330 Hardware Maintenance Manual

a. Install the card reader into the card reader slot from the rear of the front audio and USB assembly.

Then, install the screw to secure the card reader.

Note: Carefully handle the card reader by its edges.

Figure 120. Installing the card reader

b. Route the cable of the card reader through the corresponding square hole in the front of the chassis.

Then, position the front audio and USB assembly into the chassis and slide it inward as shown.

Install the screws to secure the front audio and USB assembly in place.

Figure 121. Installing the front audio and USB assembly

c. Connect the cable of the card reader to one of the front USB 2.0 connectors on the system board.

See “Parts on the system board” on page 38.

d. Route the cables that you have released with the cable clip at the rear of the front audio and USB

assembly.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Chapter 9.Hardware removal and installation 155

Front fan

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

Note: The front fan is only available on some models.

To remove or install the front fan, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the front fan. See “FRUs and CRUs” on page 35.

3. To remove the front fan, do the following:

a. Disconnect the front-fan cable from the front-fan connector on the system board. See “Parts on the

system board” on page 38.

b. The front fan is attached to the chassis by four rubber mounts. Break or cut the rubber mounts and

gently pull the front fan out of the chassis.

Figure 122. Removing the front fan

4. To install the front fan, do the following:

a. Align the new rubber mounts of the new front fan with the corresponding holes in the chassis. Push

the rubber mounts through the holes.

156 P330 Hardware Maintenance Manual

b. Pull the tips of the rubber mounts until the front fan is secured in place.

Figure 123. Installing the front fan

c. Connect the front-fan cable to the front-fan connector on the system board. See “Parts on the

system board” on page 38.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Rear fan

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

To remove or install the rear fan, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the rear fan. See “FRUs and CRUs” on page 35.

3. To remove the rear fan, do the following:

a. Disconnect the rear-fan cable from the rear-fan connector on the system board. See “Parts on the

system board” on page 38.

Chapter 9.Hardware removal and installation 157

b. The rear fan is attached to the chassis by four rubber mounts. Break or cut the rubber mounts and

gently pull the rear fan out of the chassis.

Figure 124. Removing the rear fan

4. To install the rear fan, do the following:

a. Align the new rubber mounts of the new rear fan with the corresponding holes in the chassis. Push

the rubber mounts through the holes.

b. Pull the tips of the rubber mounts until the rear fan is secured in place.

Figure 125. Installing the rear fan

c. Connect the rear-fan cable to the rear-fan connector on the system board. See “Completing the

parts replacement” on page 187.

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What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Heat-sink-and-fan assembly

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

CAUTION:

Avoid contact with hot components inside the computer. During operation, some components

become hot enough to burn the skin. Before you open the computer cover, turn off the computer,

disconnect power, and wait approximately 10 minutes for the components to cool.

To remove or install the heat-sink-and-fan assembly, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Lay the computer on its side for easier access to the system board.

3. To remove the heat-sink-and-fan assembly, do the following:

a. Disconnect the heat-sink-and-fan assembly cable from the microprocessor fan connector on the

system board. See “Parts on the system board” on page 38.

b. Follow the following sequence to loosen the four screws that secure the heat-sink-and-fan assembly

to the system board:

• Partially loosen screw 1, fully loosen screw 2, and then fully loosen screw 1.

• Partially loosen screw 3, fully loosen screw 4, and then fully loosen screw 3.

Note: Carefully loosen the four screws to avoid any possible damage to the system board. The four

screws cannot be removed from the heat-sink-and-fan assembly.

Figure 126. Removing the heat-sink-and-fan assembly

Chapter 9.Hardware removal and installation 159

c. Lift the failing heat-sink-and-fan assembly off the system board.

Notes:

• You might have to gently twist the heat-sink-and-fan assembly to free it from the microprocessor.

• Do not touch the thermal grease while handling the heat-sink-and-fan assembly.

4. To install the heat-sink-and-fan assembly, do the following:

a. Apply appropriate amount of thermal grease to the new heat-sink-and-fan assembly.

b. Position the heat-sink-and-fan assembly on the system board. Ensure that the four screws are

aligned with the holes in the system board.

Note: Ensure that the heat-sink-and-fan assembly cable is toward the microprocessor fan connector

on the system board.

c. Follow the following sequence to tighten the four screws to secure the new heat-sink-and-fan

assembly. Do not over-tighten the screws.

• Partially tighten screw 1, fully tighten screw 2, and then fully tighten screw 1.

• Partially tighten screw 3, fully tighten screw 4, and then fully tighten screw 3.

d. Connect the heat-sink-and-fan assembly cable to the microprocessor fan connector on the system

board. See “Parts on the system board” on page 38.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Thermal sensor

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

To remove or install the thermal sensor, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the thermal sensor. See “FRUs and CRUs” on page 35.

3. To remove the thermal sensor, do the following:

a. Disconnect the thermal-sensor cable from the thermal-sensor connector on the system board. See

“Parts on the system board” on page 38.

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b. From the inner side of the chassis, press the left retaining clip that secures the plastic holder of the

thermal sensor and push the clip outward to release the plastic holder. Then, disengage the plastic

holder from the chassis.

Figure 127. Removing the thermal sensor

c. Pull the entire thermal sensor out of the chassis.

4. To install the thermal sensor, do the following:

a. Align the right retaining clip on the plastic holder with the hole b in the chassis. Then, pivot the left

retaining clip into the hole a until it snaps into position.

Figure 128. Installing the thermal sensor

b. Connect the thermal sensor cable to the thermal-sensor connector on the system board. See

“Completing the parts replacement” on page 187.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Chapter 9.Hardware removal and installation 161

Internal speaker

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

Note: The internal speaker is only available on some models.

To remove or install the internal speaker, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the internal speaker. See “FRUs and CRUs” on page 35.

3. To remove the internal speaker, do the following:

a. Disconnect the internal-speaker cable from the internal-speaker connector on the system board. See

“Parts on the system board” on page 38.

b. Push and hold the metal tab under the internal speaker and slide the internal speaker downward to

remove it from the chassis.

Figure 129. Removing the internal speaker

4. To install the internal speaker, do the following:

162 P330 Hardware Maintenance Manual

a. Position the new internal speaker toward the four metal clips and slide the internal speaker upward

until it is secured in place.

Figure 130. Installing the internal speaker

b. Connect the internal-speaker cable to the internal-speaker connector on the system board. See

“Parts on the system board” on page 38.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Wi-Fi units

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

The Wi-Fi units include a Wi-Fi card module, a front Wi-Fi antenna, and a rear Wi-Fi antenna.

Note: Depending on the model, the Wi-Fi units might look slightly different from the illustrations.

Wi-Fi card module

To remove or install the Wi-Fi card module, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Lay the computer on its side for easier access to the system board.

3. Locate the Wi-Fi card module. See “FRUs and CRUs” on page 35.

4. To remove the Wi-Fi card module, do the following:

Chapter 9.Hardware removal and installation 163

a. Pull the handle of the retention latch outward to the open position and remove the shield as shown.

Figure 131. Pulling handle of the retention latch outward and removing the shield

b. Disconnect the front and rear Wi-Fi antenna cables from the Wi-Fi card module.

Figure 132. Disconnecting the front and rear Wi-Fi antenna cables from the Wi-Fi card module

c. Pull the Wi-Fi card module out of the Wi-Fi card slot.

Figure 133. Pulling the Wi-Fi card module out of the Wi-Fi card slot

164 P330 Hardware Maintenance Manual

5. To install the Wi-Fi card module, do the following:

a. If necessary, install the plastic holder first. Align the four tabs on the bottom of the plastic holder with

the corresponding holes in the chassis. Then, slide the plastic holder toward the system board until it

snaps into position.

Figure 134. Installing the plastic holder

b. If necessary, locate the appropriate hole in the plastic holder to install the retention latch. Align the

pin a with the hole b in the plastic holder. Then, press the retention latch downward until it snaps

into position.

Figure 135. Installing the retention latch

Chapter 9.Hardware removal and installation 165

c. Insert the Wi-Fi card module into the slot at an angle of about 20 degrees and pivot the Wi-Fi card

module downward.

Figure 136. Installing the Wi-Fi card module

d. Connect the front and rear Wi-Fi antenna cables to the Wi-Fi card module.

Figure 137. Connecting the front and rear Wi-Fi antenna cables to the Wi-Fi card module

166 P330 Hardware Maintenance Manual

e. Reinstall the shield and insert the plug of the retention latch into the hole to secure the Wi-Fi card

module.

Figure 138. Reinstalling the shield and insert the plug of the retention latch into the hole to secure the Wi-Fi card

module

Front Wi-Fi antenna

To remove or install the front Wi-Fi antenna, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the front Wi-Fi antenna. See “FRUs and CRUs” on page 35.

3. To remove the front Wi-Fi antenna, do the following:

a. Pull the handle of the retention latch outward to the open position and remove the shield as shown.

Figure 139. Pulling handle of the retention latch outward and removing the shield

b. Disconnect the front Wi-Fi antenna cable from the Wi-Fi card module.

Chapter 9.Hardware removal and installation 167

c. Remove the front Wi-Fi antenna cable from the chassis.

Figure 140. Removing the front Wi-Fi antenna cable

4. To install the front Wi-Fi antenna, do the following:

a. Peel off the paper that protects the sticker on the front Wi-Fi antenna. Remove the plastic cover from

the front Wi-Fi antenna cable connector.

Figure 141. Peeling off the paper that protects the sticker and removing the plastic cover

168 P330 Hardware Maintenance Manual

b. Stick the front Wi-Fi antenna to the front panel as shown. Then, insert the front Wi-Fi antenna cable

into the hole in the chassis.

Figure 142. Installing the front Wi-Fi antenna

c. Connect the front Wi-Fi antenna cable to the Wi-Fi card module.

d. Reinstall the shield and insert the plug of the retention latch into the hole to secure the Wi-Fi card

module.

Figure 143. Reinstalling the shield and insert the plug of the retention latch into the hole to secure the Wi-Fi card

module

Rear Wi-Fi antenna

To remove or install the rear Wi-Fi antenna, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Locate the rear Wi-Fi antenna. See “FRUs and CRUs” on page 35.

3. To remove the rear Wi-Fi antenna, do the following:

Chapter 9.Hardware removal and installation 169

a. Pull the handle of the retention latch outward to the open position and remove the shield as shown.

Figure 144. Pulling handle of the retention latch outward and removing the shield

b. Disconnect the rear Wi-Fi antenna cable from the Wi-Fi card module.

c. From the inner side of the chassis, pivot the tab of the shield inward and release the shield from the

chassis.

Figure 145. Removing the shield

170 P330 Hardware Maintenance Manual

d. Remove the rear Wi-Fi antenna cable from the chassis.

Figure 146. Removing the rear Wi-Fi antenna cable

4. To install the rear Wi-Fi antenna, do the following:

a. If necessary, peel off the paper that protects the sticker on the rear Wi-Fi antenna. Remove the

plastic cover from the rear Wi-Fi antenna cable connector.

Figure 147. Peeling off the paper that protects the sticker and removing the plastic cover

Chapter 9.Hardware removal and installation 171

b. Stick the rear Wi-Fi antenna to the rear panel as shown. Then, insert the rear Wi-Fi antenna cable into

the hole in the rear panel.

Figure 148. Installing the rear Wi-Fi antenna

c. Insert the tab of the shield into the hole in the rear panel and pivot the shield inward until it snaps into

position.

Figure 149. Installing the shield

d. Connect the rear Wi-Fi antenna cable to the Wi-Fi card module.

172 P330 Hardware Maintenance Manual

e. Reinstall the shield and insert the plug of the retention latch into the hole to secure the Wi-Fi card

module.

Figure 150. Reinstalling the shield and insert the plug of the retention latch into the hole to secure the Wi-Fi card

module

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Microprocessor

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

CAUTION:

Avoid contact with hot components inside the computer. During operation, some components

become hot enough to burn the skin. Before you open the computer cover, turn off the computer,

disconnect power, and wait approximately 10 minutes for the components to cool.

Notes:

• Ensure that you install the correct type of microprocessor option your computer supports.

• Your microprocessor, socket, and socket cover might look slightly different from the illustrations in this

topic.

To remove or install the microprocessor, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Lay the computer on its side for easier access to the system board.

3. Remove the heat sink and fan assembly. See “Heat-sink-and-fan assembly” on page 159.

4. Locate the microprocessor. See “FRUs and CRUs” on page 35.

Chapter 9.Hardware removal and installation 173

5. Lift the small handle 1 and open the retainer 2 to access the microprocessor 3.

Figure 151. Accessing the microprocessor

6. Lift the microprocessor straight up and out of the microprocessor socket. Place the old microprocessor

on a static-protective surface.

Notes:

• Your microprocessor and socket might look different from the one illustrated.

• Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom.

• Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be

kept as clean as possible.

Figure 152. Removing the microprocessor

7. Ensure that the small handle is in the raised position and the microprocessor retainer is fully open.

8. Remove the protective cover that protects the gold contacts of the new microprocessor.

9. Touch the static-protective package that contains the new microprocessor to any unpainted surface on

the outside of the computer. Then, remove the new microprocessor from the package.

174 P330 Hardware Maintenance Manual

10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the

notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new

microprocessor straight down into the microprocessor socket.

Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation

indicator. The new microprocessor is in the correct orientation when this indicator faces the beveled

corner 4 of the microprocessor socket.

Figure 153. Installing the microprocessor

11. Close the microprocessor retainer and lock it into position with the small handle. Ensure that the new

microprocessor is securely seated in the socket.

12. Reinstall the heat sink and fan assembly. See “Heat-sink-and-fan assembly” on page 159.

13. If you are instructed to return the old microprocessor, follow all packaging instructions and use any

packaging materials that are supplied to you for shipping.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

System board

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

CAUTION:

The heat-sink-and-fan assembly and microprocessor might be very hot. Before you open the

computer cover, turn off the computer and wait several minutes until the computer is cool.

To remove or install the system board, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Lay the computer on its side for easier access to the system board.

Chapter 9.Hardware removal and installation 175

3. To access the system board, remove the following parts if any:

a. “PCIe card” on page 103

b. “M.2 solid-state drive” on page 109

c. “Memory module” on page 115

d. “Coin-cell battery” on page 131

e. “Power supply assembly” on page 134

f. “Power button” on page 150

g. “Front audio and USB assembly and card reader ” on page 153

h. “Front fan” on page 156

i. “Rear fan” on page 157

j. “Heat-sink-and-fan assembly” on page 159

k. “Microprocessor” on page 173

l. “Wi-Fi units” on page 163

4. Record the cable routing and cable connections and then disconnect all cables from the system board.

See “Parts on the system board” on page 38.

5. Follow the sequence as shown to remove the nine screws that secure the system board.

Figure 154. Removing the nine screws that secure the system board

6. Slide the system board to the front of the computer and then carefully lift the system board out of the

chassis.

7. Remove the microprocessor from the failing system board and install it on the new system board. See

“Microprocessor” on page 173.

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8. Install the new system board into the chassis by aligning the nine screw holes in the new system board

with the corresponding mounting studs on the chassis. Then, install the nine screws in the sequence as

shown to secure the new system board.

Figure 155. Installing the nine screws to secure the system board

9. Reinstall all parts that you have removed one by one in the reversed sequence as you remove them.

Refer to the information that you have noted down and the related topics in Chapter 9 “Hardware

removal and installation” on page 97.

10. Connect all the cables that you have disconnected to the new system board. See “Parts on the system

board” on page 38.

11. Connect the external cables and the power cord to the computer.

The failing system board must be returned with a microprocessor socket cover to protect the pins during

shipping and handling.

To install the microprocessor socket cover, do the following:

1. After you have removed the microprocessor from the failing system board, close the microprocessor

retainer. Then, put the small handle to the locked position to secure the retainer in place.

2. Note the orientation of the socket cover, and install one side of the socket cover into the microprocessor

socket. Carefully press the other side of the socket cover downward until the socket cover snaps into

position.

Note: Your microprocessor socket cover might look slightly different from the illustration.

Chapter 9.Hardware removal and installation 177

Figure 156. Installing the microprocessor socket cover

3. Carefully check the four corners of the socket cover to ensure that the cover is seated securely.

4. Follow any additional instructions included with the replacement part you received.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Device in the 5.25-inch flex module

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter

1 “Read this first: Important safety information” on page 1.

The following devices are supported in the 5.25-inch flex module.

• Slim optical drive (available on some models)

• eSATA connector or IEEE 1394 connector

• Front Thunderbolt adapter kit

Slim optical drive

To install or replace a slim optical drive in the flex module, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Remove the flex module out of the chassis. See “Device in the flex bay” on page 117.

3. Lift the clip on the rear of the flex module cover and slide the flex module cover to the rear to remove the

cover.

Figure 157. Removing the flex module cover

4. To remove a slim optical drive, do the following:

178 P330 Hardware Maintenance Manual

a. Press the button as shown to remove the slim optical drive from the flex module.

Figure 158. Removing the slim optical drive from the flex module

b. Remove the two screws that secure the clip to remove the plastic clip from the rear of the slim optical

drive.

Figure 159. Removing the plastic clip from the slim optical drive

5. To install a new slim optical drive, do the following:

a. Press the two metal clips 1 to remove the plastic clip with the two screws as shown and remove the

two screws.

Figure 160. Removing the plastic clip with the two screws

Chapter 9.Hardware removal and installation 179

b. Install the two screws to secure the plastic clip on the rear of the new slim optical drive.

Figure 161. Installing the plastic clip to the slim optical drive

c. Slide the new slim optical drive with the plastic clip into the flex module until the slim optical drive

snaps into position.

Figure 162. Installing the slim optical drive into the flex module

6. Position the flex module cover on the flex module. Ensure that the rail guides on the bottom of the cover

engage the rails on the flex module. Then, push the cover to the front of the flex module until it snaps

into position.

Figure 163. Reinstalling the flex module cover

7. Install the flex module into the flex bay. Reconnect any removed cables to the flex module.

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What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

eSATA connector or IEEE 1394 connector

To remove or install an eSATA connector or an IEEE 1394 connector in the flex module, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Do either of the following:

• Disconnect the eSATA connector cable from the eSATA/SATA connector on the system board.

• Disconnect the IEEE 1394 cable from the IEEE 1394 adapter.

3. Remove the flex module out of the chassis. See “Device in the flex bay” on page 117.

4. Lift the clip 1 on the rear of the flex module and slide the flex module cover to the rear to remove the

cover.

Figure 164. Removing the flex module cover

Chapter 9.Hardware removal and installation 181

5. Press the two clips toward each other as shown and then pull the eSATA connector or IEEE 1394

connector out of the flex module.

Figure 165. Removing the eSATA connector or IEEE 1394 connector from the flex module

6. To install a new eSATA connector or a new IEEE 1394 connector, do the following:

a. Note the orientation of the eSATA connector or IEEE 1394 connector and route the eSATA connector

or IEEE 1394 connector cable into the cable clip.

b. Place the eSATA connector or IEEE 1394 connector into the metal retainer. Then insert the eSATA

connector or IEEE 1394 connector into the corresponding slot in the flex module as shown.

Figure 166. Installing the eSATA connector or IEEE 1394 connector in the flex module

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7. Position the flex module cover on the flex module. Ensure that the rail guides on the bottom of the cover

engage the rails on the flex module. Then, push the cover to the front of the flex module until it snaps

into position.

Figure 167. Reinstalling the flex module cover

8. Install the flex module into the flex bay.

9. Refer to the recorded information about the cable connections and routing, reconnect all cables

connected to the flex module to the system board. See “Parts on the system board” on page 38. For the

eSATA connector or an IEEE 1394 connector, do either of the following:

• Connect the eSATA connector to the eSATA/SATA connector on the system board.

• Connect the IEEE 1394 connector cable to the IEEE 1394 adapter.

10. Reconnect any removed cables to the flex module.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Front Thunderbolt adapter kit

The front Thunderbolt adapter kit includes the following parts:

• A front Thunderbolt I/O adapter

• A front Thunderbolt PCIe x4 card

• A bezel

• A general-purpose input/output(GPIO) cable

• A mini-SAS cable

• An internal DP-to-DP cable

• An external DP-to-DP cable

To remove or install a front Thunderbolt adapter kit, do the following:

1. Prepare your computer. See “Preparing your computer” on page 98.

2. Record the cable connections and cable routing. Then disconnect all cables connected to the system

board and the front Thunderbolt PCIe x4 card.

3. Remove the flex module out of the chassis. See “Device in the flex bay” on page 117.

Chapter 9.Hardware removal and installation 183

4. Lift the clip on the rear of the flex module, and then slide the flex module cover to the rear of the flex

module.

Figure 168. Removing the flex module cover

5. To remove a front Thunderbolt I/O adapter, do the following:

a. Disconnect all the cables from the front Thunderbolt I/O adapter.

b. Pull the clip as shown to remove the front Thunderbolt I/O adapter and the retaining bracket out of

the flex module.

Figure 169. Removing the front Thunderbolt adapter and the retaining bracket out of the flex module

c. Flex the four clips on the sides of the retaining bracket to remove the front Thunderbolt I/O adapter

from the bracket.

Figure 170. Removing the front Thunderbolt I/O adapter from the retaining bracket

6. To install a new front Thunderbolt I/O adapter, do the following:

184 P330 Hardware Maintenance Manual

a. If necessary, remove the dummy bezel. Then install the bezel in the front Thunderbolt adapter kit to

the flex module.

Figure 171. Installing the bezel to the flex module

b. Align the four holes in the front Thunderbolt I/O adapter with the corresponding mounting studs on

the bracket. Then, press the card downward until it snaps into position.

Figure 172. Installing the front Thunderbolt I/O adapter into the retaining bracket

Chapter 9.Hardware removal and installation 185

c. Hold the clip on the retaining bracket. Then insert the front Thunderbolt I/O adapter and the retaining

bracket into the flex module as shown until they snap into position.

Figure 173. Installing the front Thunderbolt adapter and the retaining bracket into the flex module

7. Install the front Thunderbolt PCIe x4 card into the PCIe x16 card slot (negotiable link width x4) on the

system board. See “PCIe card” on page 103 and “Parts on the system board” on page 38.

8. Connect the cables to the front Thunderbolt I/O adapter.

• Connect the power cable in the flex module to the 4-pin power connector a.

• Connect the GPIO cable to the connector b.

• Connect the internal DP-to-DP cable to the DisplayPort connector c.

• Connect the mini-SAS cable to the SAS connector d.

abcd

Figure 174. Front Thunderbolt adapter cable connection

186 P330 Hardware Maintenance Manual

9. Route the cables through the two holes in the rear of the flex module. Position the flex module cover on

the flex module. Ensure that the rail guides on the bottom of the cover engage the rails on the flex

module. Then, push the cover to the front of the flex module until it snaps into position.

Figure 175. Reinstalling the flex module cover

10. Install the flex module into the flex bay.

11. Connect the cables to the front Thunderbolt PCIe x4 card and the system board.

• Connect the GPIO cable to the Thunderbolt control connector on the system board. See “Parts on the

system board” on page 38.

• Connect the internal DP-to-DP cable to the DisplayPort connector on the front Thunderbolt PCIe x4

card.

• Connect the mini-SAS cable to the SAS connector on the front Thunderbolt PCIe x4 card.

12. Reconnect any removed cables to the flex module.

What to do next:

• To work with another piece of hardware, go to the appropriate section.

• To complete the installation or replacement, go to “Completing the parts replacement” on page 187.

Completing the parts replacement

CAUTION:

After replacing a CRU, reinstall all protective covers, including the computer cover, before connecting

power and operating the computer. This action is important to help prevent unexpected electrical

shock and help ensure the containment of an unexpected fire that could happen under extremely rare

conditions.

After completing the installation or replacement for all parts, pivot the drive bay assembly inward, reinstall the

front bezel, reinstall the computer cover, and reconnect cables. Depending on the parts you installed or

replaced, you might need to confirm the updated information in the Setup Utility program. Refer to “Using the

Setup Utility program” on page 65.

To complete the parts replacement, do the following:

1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left

inside your computer. See “Computer components” on page 33 for the locations of various components

in your computer.

Chapter 9.Hardware removal and installation 187

2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of

the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover.

3. Press the release tab as shown and pivot the drive bay assembly inward until it snaps into position.

Figure 176. Pivoting the drive bay assembly downward

4. To reinstall the front bezel, first align the three plastic tabs on the front bezel with the corresponding

holes in the chassis. Then pivot the front bezel inward until it snaps into position.

Figure 177. Reinstalling the front bezel

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5. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover

engage the rails on the chassis. Then, push the cover to the front of the computer until it snaps into

position. Install the screws to secure the computer cover.

Figure 178. Reinstalling the computer cover

6. Reinstall the dust shield if you have removed it.

Figure 179. Reinstalling the dust shield

7. If there is any locking device available, lock the computer cover. See “Locking the computer cover” on

page 59.

Chapter 9.Hardware removal and installation 189

8. Reconnect the external cables and power cords to the corresponding connectors on the computer. See

“Hardware locations” on page 29.

9. Update the configuration of your computer if necessary. See “Using the Setup Utility program” on page

65.

10. If a newly installed hardware component does not work correctly, update the device driver. See

“Keeping your computer current” on page 58.

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Chapter 10. Getting information, help, and service

This chapter provides information about getting help and support from Lenovo.

Information resources

You can use the information in this section to access useful resources relating to your computing needs.

Accessing the user guide in various languages

To access the user guide in various languages, go to:

https://support.lenovo.com

Windows help system

The Windows help system provides you with detailed information about using the Windows operating

system.

Note: Using the help for Windows 10 requires an active Internet connection.

To access the Windows help system, do the following:

1. Click the Start button to open the Start menu.

2. Click Get Help.

Safety and warranty

The Safety and Warranty Guide provided with your computer contains important safety information, product

warranty terms, and legal notices. Ensure that you read and understand all safety information in the Safety

and Warranty Guide before using your computer.

In addition, read and understand Chapter 1 “Read this first: Important safety information” on page 1 before

using your computer. This preface provides additional safety information that applies to topics and tasks

described in this User Guide.

Lenovo Web site

The Lenovo Web site (https://www.lenovo.com) provides up-to-date information and services to help you buy,

upgrade, and maintain your computer. You also can do the following:

• Shop for desktop and notebook computers, monitors, projectors, upgrades, and accessories for your

computer, and special offers.

• Purchase additional services, such as support for hardware, operating systems, programs, network setup

and configuration, and custom installations.

• Purchase upgrades and extended hardware repair services.

• Access troubleshooting and support information for your computer model and other supported products.

• Find a Service Provider located near you.

Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at:

https://support.lenovo.com

This Web site is updated with the latest support information such as the following:

• Drivers and software

• Diagnostic solutions

• Product and service warranty

• Product and parts details

• User guides and manuals

• Knowledge base and frequently asked questions

• Lenovo Support phone numbers

Help and service

This section provides information about obtaining help and service.

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support

Center. For the warranty period of your computer, go to https://www.lenovo.com/warranty-status. For a list of

Lenovo Support phone numbers, go to https://pcsupport.lenovo.com/supportphonelist.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not

provided, contact your Lenovo reseller or Lenovo marketing representative.

The following services are available during the warranty period:

• Problem determination - Trained service personnel are available to assist you with determining a

hardware problem and deciding what action is necessary to fix the problem.

• Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are

available to provide the applicable level of service.

• Engineering Change management - There might be changes that are required after a product has been

sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware

available.

These items are not covered by the warranty:

• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

• Identification of software problem sources

• Configuration of BIOS as part of an installation or upgrade

• Changes, modifications, or upgrades to device drivers

• Installation and maintenance of network operating systems (NOS)

• Installation and maintenance of programs

If possible, be at your computer when you call. Have the following information available:

• Machine type and model

• Serial numbers of your hardware products

• Description of the problem

• Exact wording of any error messages

• Hardware and software configuration information

Using other services

You might travel with your computer or relocate it to a country or region where the machine type for your

desktop or notebook computer is sold. In such a situation, your computer might be eligible for International

192 P330 Hardware Maintenance Manual

Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.

Service will be performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be available in all countries.

International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site

service) that is provided in the servicing country. Service centers in certain countries might not be able to

service all models of a particular machine type. In some countries, fees and restrictions might apply at the

time of service.

To determine whether your computer is eligible for International Warranty Service and to view a list of the

countries or regions where service is available, go to https://support.lenovo.com.

For technical assistance with the installation of or questions related to Service Packs for your preinstalled

Microsoft Windows product, go to https://support.microsoft.com. You also can contact the Lenovo Customer

Support Center for help. Some fees might apply.

Purchasing additional services

During and after the warranty period, you can purchase additional services. Examples of these additional

services include:

• Support for hardware, operating systems, and programs

• Network setup and configuration services

• Upgraded or extended hardware repair services

• Custom installation services

Service availability and service name might vary by country or region. For more information about these

services, go to the Lenovo Web site at:

https://www.lenovo.com

Chapter 10.Getting information, help, and service 193

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Appendix A. System memory speed

The Intel Xeon® microprocessor families compatible with this ThinkStation computer feature an integrated

memory controller. The memory controller provides the microprocessor with direct access to the system

memory. Therefore, the system memory speed will be determined by the memory module type, frequency,

size (capacity), the number of memory modules installed, and the microprocessor model.

Notes:

• The actual system memory speed of the memory modules varies depending on the microprocessor

model. For example, your computer comes with 2666 MT/s memory modules, but the microprocessor

only supports up to 2400 MT/s memory modules. Then the system memory speed will be no faster than

2400 MT/s.

• The microprocessor models supported in your computer might vary. For a list of supported

microprocessor models, contact the Lenovo Customer Support Center.

• The ECC memory modules are not supported on the computer models with Intel Core i5 or i7

microprocessors.

Refer to the following information about the system memory speed:

• Memory module types:

– DDR4 ECC UDIMMs

– DDR4 non-ECC UDIMMs

• Memory module operating voltage: 1.2 V

• Memory module frequency: 2666 MT/s

• Microprocessor models:

– Intel Xeon: E-2186G, E-2176G, E-2174G, E-2146G, E-2144G, E-2136, E-2134, E-2126G, E-2124G, E-

2124, and E-2104G

– Intel Core: i7-8700K, i7-8700, i5-8600, i5-8500, i5-8400, i3-8300, and i3-8100

– Intel Pentium: G5400

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Appendix B. Supplemental information about the Ubuntu

operating system

In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled

Ubuntu® operating system.

If the Ubuntu operating system is available on your computer, read the following information before you use

the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled

applications in this documentation.

Accessing the Lenovo Limited Warranty

This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011.

You can view the LLW in a number of languages from the following Web site. Read the Lenovo Limited

Warranty at:

https://www.lenovo.com/warranty/llw_02

The LLW also is preinstalled on the computer. To access the LLW, go to the following directory:

/usr/share/doc/lenovo-doc

If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office

or reseller to obtain a printed version of the LLW.

Accessing the Ubuntu help system

The Ubuntu help system provides information about how to use the Ubuntu operating system. To access the

help system from the Unity, move your pointer to the Launch bar, and then click the Help icon. If you cannot

find the Help icon from the Launch bar, click the Search icon, and type Help to search it.

To learn more about the Ubuntu operating system, go to:

https://www.ubuntu.com

Getting support information

If you need help, service, technical assistance, or more information about the Ubuntu operating system or

other applications, contact the provider of the Ubuntu operating system or the provider of the application. If

you need the service and support for hardware components shipped with your computer, contact Lenovo.

For more information about how to contact Lenovo, refer to the User Guide and Safety and Warranty Guide.

To access the latest User Guide, Setup Guide, and Safety and Warranty Guide, go to:

https://support.lenovo.com

Note: For information about configuring RAID in the Linux® environment, contact your Linux software

provider.

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Appendix C. Regulatory information of countries and regions

The latest compliance information is available at:

https://www.lenovo.com/compliance

Export classification notice

This product is subject to the United States Export Administration Regulations (EAR) and has an Export

Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed

countries in the EAR E1 country list.

Electronic emissions notices

Federal Communications Commission Declaration of Conformity

The following information refers to Lenovo personal computer machine types 30CY, 30D0, and 30D3.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference to

radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by

one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult an authorized dealer or service representative for help.

Lenovo is not responsible for any radio or television interference caused by using other than recommended

cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized

changes or modifications could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)

this device may not cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

Responsible Party:

Lenovo (United States) Incorporated

7001 Development Drive

Morrisville, NC 27560

Email: FCC@lenovo.com

Industry Canada compliance statement

CAN ICES-3(B)/NMB-3(B)

European Union conformity

EU Contact: Lenovo (Slovakia), Landererova 12, 811 09 Bratislava, Slovakia

EMC Directive Statement: This product is in conformity with the protection requirements of EU Council

Directive 2014/30/EU on the approximation of the laws of the Member States relating to electromagnetic

compatibility.

This product has been tested and found to comply with the limits for Class B equipment according to

European Standards harmonized in the Directives in compliance. The Class B requirements for equipment

are intended to offer adequate protection to broadcast services within residential environments.

Radio Equipment Directive Statement: This product is in conformity with all the requirements and essential

norms that apply to EU Council Radio Equipment Directive 2014/53/EU on the approximation of the laws of

the Member States relating to radio equipment. The full text of the system EU declaration of conformity and

the EU wireless module declarations are available at the following Internet addresses: https://

www.lenovo.com/eu-doc-workstations

Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a

non-recommended modification of the product, including the installation of option cards from other

manufacturers.

German Class B compliance statement

Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie zur elektromagnetischen

Verträglichkeit Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-

Mitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu

betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo

übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne

Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne

Empfehlung der Lenovo gesteckt/eingebaut werden.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von

Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von

Geräten), bzw. der EU Richtlinie 2014/30/EU, der EU Richtlinie 2014/53/EU Artikel 3.1b), für Geräte der

Klasse B.

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -

CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo

(Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.

Korean wireless-radio compliance information

무선설비 전파 혼신 (사용주파수 2400∼2483.5 , 5725∼5825 무선제품해당)

해당 무선설비가 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음

200 P330 Hardware Maintenance Manual

SAR 정보

본 장치는 전파 노출에 대한 가이드라인을 충족합니다.

본 장치는 무선 송수신기 입니다. 본 장치는 국제 가이드라인으로 권장되는 전파 노출에 대한 제한을 초과하지

않도록 설계되었습니다. 장치 액세서리 및 최신 부품을 사용할 경우 SAR 값이 달라질 수 있 습니다. SAR 값은

국가 보고 및 테스트 요구 사항과 네트워크 대역에 따라 다를 수 있습니다. 본 장치 는 사람의 신체에서 20mm

이상의 거리에서 사용할 수 있습니다.

Japan VCCI Class B compliance statement

Japan compliance statement for products which connect to the power mains with rated current less

than or equal to 20 A per phase

Japan notice for ac power cord

The ac power cord shipped with your product can be used only for this specific product. Do not use the ac

power cord for other devices.

Lenovo product service information for Taiwan

Keyboard and mouse compliance statement for Taiwan

Eurasian compliance mark

Brazil audio notice

Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.

Mexico wireless-radio compliance information

Advertencia: En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones: (1) es

posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe

aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

Appendix C. Regulatory information of countries and regions 201

Additional regulatory information

For additional regulatory information, refer to the Regulatory Notice shipped with your computer. Depending

on the configuration of your computer and the country or region where the computer was purchased, you

might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo

Support Web site in electronic format. To access electronic copies of the documentation, go to https://

support.lenovo.com.

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Appendix D. WEEE and recycling information of countries and

regions

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment

when it is no longer needed. Lenovo offers various programs and services to assist equipment owners in

recycling their IT products. The latest environmental information is available at:

https://www.lenovo.com/ecodeclaration

Important WEEE information

The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for

example, the European WEEE Directive, India E-Waste Management Rules). Appliances are labeled in

accordance with local regulations concerning waste electrical and electronic equipment (WEEE). These

regulations determine the framework for the return and recycling of used appliances as applicable within

each geography. This label is applied to various products to indicate that the product is not to be thrown

away, but rather put in the established collection systems for reclaiming these end of life products.

Users of electrical and electronic equipment (EEE) with the WEEE marking must not dispose of end of life

EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle,

and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health

due to the presence of hazardous substances. Lenovo electrical and electronic equipment (EEE) may contain

parts and components, which at end-of-life might qualify as hazardous waste.

EEE and waste electrical and electronic equipment (WEEE) can be delivered free of charge to the place of

sale or any distributor that sells electrical and electronic equipment of the same nature and function as the

used EEE or WEEE.

For additional WEEE information, go to:

https://www.lenovo.com/recycling

WEEE information for Hungary

Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovo’s obligations

under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12.

Recycling information for Japan

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of

the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

Computers and monitors are categorized as industrial waste and should be properly disposed of by an

industrial waste disposal contractor certified by a local government. In accordance with the Law for

Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and

Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details,

visit the Lenovo Web site at https://www.lenovo.com/recycling/japan. Pursuant to the Law for Promotion of

Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the

manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used

computers sold after October 1, 2003. For details, visit the Lenovo Web site at https://www.lenovo.com/

recycling/japan.

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy metals or other

environmental sensitive substances. To properly dispose of disused components, such as a printed circuit

board or drive, use the methods described above for collecting and recycling a disused computer or monitor.

Disposing of disused lithium batteries from Lenovo computers

A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer

clock while the computer is off or disconnected from the main power source. If you need to replace it with a

new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused

lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal

operator, and follow their instructions. Disposal of a lithium battery must comply with local ordinances and

regulations.

Recycling information for Brazil

Declarações de Reciclagem no Brasil

Descarte de um Produto Lenovo Fora de Uso

Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de

coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas

especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de

acordo com a legislação local.

A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possua um

produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para:

reciclar@lenovo.com, informando o modelo, número de série e cidade, a fim de enviarmos as instruções

para o correto descarte do seu produto Lenovo.

Battery recycling information for Taiwan

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Battery recycling information for the European Union

Notice: This mark applies only to countries within the European Union (EU).

Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC

concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the

framework for the return and recycling of used batteries and accumulators as applicable throughout the

European Union. This label is applied to various batteries to indicate that the battery is not to be thrown

away, but rather reclaimed upon end of life per this Directive.

In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate

that they are to be collected separately and recycled at end of life. The label on the battery may also include

a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium).

Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal

waste, but use the collection framework available to customers for the return, recycling, and treatment of

batteries and accumulators. Customer participation is important to minimize any potential effects of batteries

and accumulators on the environment and human health due to the potential presence of hazardous

substances.

Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection

facilities, the end user of equipment containing batteries and/or accumulators must remove those batteries

and accumulators for separate collection.

Disposing of lithium batteries and battery packs from Lenovo products

A coin-cell type lithium battery might be installed inside your Lenovo product. You can find details about the

battery in the product documentation. If the battery needs to be replaced, contact your place of purchase or

contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your

place of purchase or a waste-disposal operator, and follow their instructions.

Disposing of battery packs from Lenovo products

Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can

find details on the battery pack in the product documentation. If you need to dispose of a battery pack,

insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal

operator, and follow their instructions. You also can refer to the instructions provided in the user guide for

your product.

For proper collection and treatment, go to:

https://www.lenovo.com/environment

Appendix D. WEEE and recycling information of countries and regions 205

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Appendix E. Restriction of Hazardous Substances (RoHS)

Directive of countries and regions

The latest environmental information is available at:

https://www.lenovo.com/ecodeclaration

European Union RoHS

This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive

2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic

equipment (“RoHS recast” or “RoHS 2”).

For more information about Lenovo worldwide compliance on RoHS, go to:

https://www.lenovo.com/rohs-communication

Mainland China RoHS

Turkish RoHS

The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use

of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE).

Ukraine RoHS

India RoHS

RoHS compliant as per E-Waste (Management) Rules.

Taiwan RoHS

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Appendix F. ENERGY STAR model information

ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of

Energy aimed at saving money and protecting the environment through energy efficient products and

practices.

Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation. Some

models of the following machine types have been designed and tested to conform to the ENERGY STAR

program requirement for computers at the time of manufacture: 30CY, 30D0, and 30D3. For more

information about ENERGY STAR ratings for Lenovo computers, go to:

https://www.lenovo.com

By using ENERGY STAR compliant products and taking advantage of the power-management features of

your computer, you reduce the consumption of electricity. Reduced electrical consumption contributes to

potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions.

For more information about ENERGY STAR, go to:

https://www.energystar.gov/

Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To

help in this endeavor, set the following power-management features to take effect when your computer has

been inactive for a specified duration:

Table 2. ENERGY STAR power-management features

Windows 10 operating system

Power plan: Default

• Turn off the display: After 10 minutes

• Put the computer to sleep: After 25 minutes

• Advanced power settings:

– Turn off hard disk drives: After 20 minutes

– Hibernate: Never

To awaken your computer from a Sleep mode, press any key on your keyboard.

To change power settings, do the following:

1. Click the Start button to open the Start menu.

2. Click Windows System ➙ Control Panel.

3. View Control Panel by Large icons or Small icons, and then click Power Options.

4. Follow the instructions on the screen.

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Appendix G. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult

your local Lenovo representative for information on the products and services currently available in your

area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that

Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service

that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's

responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in this

document. The furnishing of this document does not give you any license to these patents. You can send

license inquiries, in writing, to:

Lenovo (United States), Inc.

8001 Development Drive

Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS

OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow

disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to

you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made

to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may

make improvements and/or changes in the products and/or the programs described in this publication at any

time without notice.

The products described in this document are not intended for use in implantation or other life support

applications where malfunction may result in injury or death to persons. The information contained in this

document does not affect or change Lenovo product specifications or warranties. Nothing in this document

shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or

third parties. All information contained in this document was obtained in specific environments and is

presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without

incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in

any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the

materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result

obtained in other operating environments may vary significantly. Some measurements may have been made

on development-level systems and there is no guarantee that these measurements will be the same on

generally available systems. Furthermore, some measurements may have been estimated through

extrapolation. Actual results may vary. Users of this document should verify the applicable data for their

specific environment.

212 P330 Hardware Maintenance Manual

Appendix H. Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo

The Lenovo logo

ThinkStation

The ThinkStation logo

Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of

HDMI Licensing LLC in the United States and other countries.

Intel, Thunderbolt, and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries.

Linux is a registered trademark of Linus Torvalds.

DisplayPort and Mini DisplayPort are trademarks of the Video Electronics Standards Association.

Ubuntu is a registered trademark of Canonical Ltd.

USB-C is a trademark of USB Implementers Forum.

Wi-Fi is a registered trademarks of Wi-Fi Alliance.

Other company, product, or service names may be trademarks or service marks of others.

214 P330 Hardware Maintenance Manual

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