Motorola EASE44CONNECT User Manual
Displayed below is the user manual for EASE44CONNECT by Motorola which is a product in the Video Baby Monitors category. This manual has pages.
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USER’S GUIDE
4.3 " Wi-Fi® Video Baby Monitor
MODELS: EASE44CONNECT, EASE44CONNECT-2,
EASE44CONNECT-3, EASE34-4
The features described in this user’s guide are subject to modifications without prior notice.
Welcome...
to your new Motorola Wi-Fi
®
Video Baby Monitor!
Thank you for purchasing the Wi-Fi® Video Baby Monitor. Now you can see
and hear your baby sleeping in another room
or you can monitor your older children in their play room. Our Connected
Baby Monitor let you see your baby from the hand-held viewer, or from
your smartphone. Watch over and communicate with your baby from
anywhere in the world.
Please keep your original dated sales receipt for your records. For warranty
service of your Motorola product, you will need to provide a copy of your
dated sales receipt to confirm warranty status. Registration is not required for
warranty coverage.
For questions, warranty, support or service related to the product, please contact us by
Live Chat: motorolastore.support/en. Email:
support@motorolastore.com
On the Web: www.motorolastore.com/support
This User’s Guide has all the information you need to make the most out of
your product.
Please read the Safety Instructions on pages 8-9 before you install the
unit.
Inside the Box
• 1 x Parent Unit
• 1 x Baby Unit (Camera)
• 2 x Power adapter (Parent Unit and Baby Unit)
• 1 x Quick Start Quide
In multi-camera packs, you will find one or more additional Camera Units with
power adapters.
1
1
12
13
14
15
10 9
Overview of the Parent Unit
1. Display (LCD screen)
2. Parent Unit ON/OFF and
Charging LED
Red when the parent unit is ON.
Purple when electrical outlet
connected.
Blue when off and connected to
electrical outlet.
3. Audio Level LEDs (Green, Green,
Amber, Red, Red)
4. MENU button
Press to open / close the Menu
options.
5. VIDEO ON/OFF button Press to
turn the LCD screen ON/OFF (Note:
audio is maintained.)
6. Navigation button
Move Up/Down/Right/Left menu
options.
Adjust Volume level and
Brightness
7. OK button
8. Power button
Press and Hold to turn the
Parent Unit ON/OFF.
9. TALK button
Press and hold to speak to your
baby.
10. Mocrophone
11. Antenna
12. RESET button (recessed - use small
pin)
13. Speaker
14. Power Socket
15. Stand
Parent Unit menu icons
Signal Level (5 Levels)
Night Vision Mode (Video also changes to Black/White).
Talk Mode On.
Indicates the screen off timer is set.
Volume Level Control (8 Levels).
No Baby Unit detected.
Battery Level Indication (4 Levels).
Zoom Level Control (1X, 2X).
LCD Brightness Level Control (8 Levels).
Lullaby Control (5 Song Selections).
Alarm Setting (6h, 4h, 2h, OFF)
On status bar, indicates alarm set, and when flashing, that alarm time has
been reached or missed.
Temperature scale select (°C/°F)
Readings display in BLUE, but turn RED if > 29 °C / 84 °F or < 14 °C / 57 °F.
Displays HH °C / °F if >36 °C / 97 °F. Displays LL °C / °F
if < 1 °C / 34 °F.
Camera Control (scan
, view
, add
, del
).
Set Screen Off Timer (Off , 5 mins, 30 mins, 60 mins).
View multiple cameras on screen. Available when you have more than 1 Baby
Unit (Camera).
Home page of Hubbleconnect, Scan the QR code to download the Hubble
Connected App on Smartphone or tablet.
10
Overview of Your Baby Unit
1. Infrared LEDs (x 8, for night vision)
2. Photo Sensor (Night Vision Mode)
3. Camera Lens
4. Power/Link indicator
5. High Sense Microphone
6. Speaker
7. PAIR button
8. Power Socket
9. Antenna
10. Temperature Sensor
Important guidelines for installing your Digital Video Baby Monitor
• To use your Baby Unit and Parent Unit together, you must be able to establish a
radio link between them, and the range will be affected by environmental conditions.
• Any large metal object, like a refrigerator, a mirror, a filing cabinet, a metallic door or
reinforced concrete, between the Baby Unit and Parent Unit may block the radio signal.
• The signal strength may also be reduced by other solid structures, like walls, or by radio or
electrical equipment, such as TVs, computers, cordless or mobile phones, fluorescent lights
or dimmer switches.
• Other 2.4GHz products, such as wireless networks (Wi-Fi® routers), Bluetooth™ systems,
microwave ovens or other Baby Monitors, may cause interference with this product, so
keep the Baby Monitor at least 5ft (1.5m) away from these types of product, or switch
them off if they appear to be causing interference.
• If the signal is weak, try moving the Parent and/or the Baby Unit to different positions in the
rooms.
Table of contents
6
Table of contents
1. Safety Instructions ...................................................................................... 8
2. Getting Started .......................................................................................... 10
2.1 Connecting the Power Supply for the Baby Unit ........................................ 10
2.2 Connecting the Power Supply of the Parent Unit. ..................................... 10
2.3 Desktop Stand of the Parent Unit .............................................................. 11
2.4 Registration (Pairing). ................................................................................ 12
3. Using the Baby Monitor ............................................................................ 13
3.1 Setting Up .................................................................................................. 13
3.2 Night Vision Mode ..................................................................................... 13
3.3 Talk Mode ................................................................................................... 13
3.5 Video ON/OFF ............................................................................................ 13
3.6 Temperature Display (HH °C / °F or LL °C / °F) ............................................ 14
4. Parent Unit Menu Options ........................................................................ 14
4.1 Volume ....................................................................................................... 14
4.2 Zoom .......................................................................................................... 14
4.3 Brightness .................................................................................................. 14
4.4 Audio Playlist ............................................................................................. 14
4.5 Alarm .......................................................................................................... 15
4.6 Camera Control ......................................................................................... 15
4.6.1 Add (pair) a camera ....................................................................... 15
4.6.2 View a camera ................................................................................ 16
4.6.3 Delete a camera ............................................................................. 16
4.6.4 Scan camera ................................................................................... 17
4.7 Temperature ............................................................................................. 17
4.8 Power Saving mode. ................................................................................... 18
4.9 View multiple cameras on screen ............................................................. 18
5. Wi-Fi® Internet Viewing ............................................................................ 19
6. Camera Functions ...................................................................................... 24
7. Working with PC/Notebook ........................................................................ 26
7
8.
Procedure for Resettingthe Camera ............................................................. 26
9.
Disposal of the Device (environment)........................................................ 27
10.
Cleaning ........................................................................................................27
11.
Help ..............................................................................................................28
12. General Information ............................................................................... 36
13. Technical Specifications .......................................................................... 42
ENGLISH
Safety Instructions
8
1. Safety Instructions
WARNING:
Strangulation Hazard: Children have STRANGLED
in cords. Keep this cord out of the reach of
children (more than 3ft (1m) away). Never use
extension
cords with AC Adapters. Only use the AC Adapters
provided.
Safety Instructions
9
regarding electromagnetic fields and is, when handled as de- scribed in the
User’s Guide, safe to use. Therefore, always read the instructions in this User’s
Guide carefully before using the device.
•
Adult assembly is required. Keep small parts away from children when
assembling.
•
This product is not a toy. Do not allow children to play with it.
•
This Baby Monitor is not a substitute for responsible adult supervision.
•
Keep this User’s Guide for future reference.
•
Keep the cords out of reach of children.
•
Do not cover the Baby Monitor with a towel or blanket.
•
Test this monitor and all its functions so that you are familiar with it prior to
actual use.
•
Do not use the Baby Monitor in damp areas or close to water.
•
Do not install the Baby Monitor in extreme cold or heat, direct sunlight, or
close to a heat source.
•
Only use the chargers and power adapters provided. Do not use other chargers
or power adapters as this may damage the device and battery pack.
•
Do not touch the plug contacts with sharp or metal objects.
•
Connect the power adapters to easily accessible electrical sockets.
CAUTION
There is a risk of explosion if the battery is replaced by an incorrect type. Dispose
of used batteries according to their instructions. Use only the rechargeable
battery pack with rating: 3.7V 1200mAh.
ENGLISH
Wi-Fi® CAMERA UNIT SET UP & USE:
• Choose a location for the Baby Unit that will provide the best view of
your baby in his/her crib.
• Place the Baby Unit on a flat surface, such as a dresser, bureau or
shelf, or mount the Baby Unit on a wall securely using the keyhole
slots in the underside of the stand.
• NEVER place the Baby Unit or cords within the crib.
WARNING
This Baby Monitor is compliant with all relevant standards
Getting Started
10
2. Getting Started
2.1 Connecting the Power Supply for the Baby Unit
• Insert the DC plug of the power adapter
into the DC socket on the back of the
Baby Unit.
• Connect the other end of the
power adapter to a suitable
electrical outlet.
• The baby unit turns on and the power
indicator lights in Blue colour.
Note
Only use the supplied power
adapter (DC5V/1000mA).
2.2. Connecting the Power Supply of the Parent Unit.
A rechargeable battery (Lithium ion battery 2000mAh) inside the
Parent Unit allows you to move it without losing the link and picture
from the Baby Unit. We recommend charging the for at least 16 hours
before first use, and when the Parent Unit indicates the battery is low.
Getting Started
1
1
NOTE:
When the Baby and Parent Units are both turned on and within range, the Parent
Unit should show a color image from the Baby Unit camera, but if the room is
dark, the image will be in black and white, with an icon showing, due to the
infra-red illumination by the Baby Unit.
2.3. Desktop Stand of the Parent Unit
• The parent unit comes with a desktop stand attached to the back of the
parent unit.
• To place the parent unit on a desk, simply pull out the stand as shown.
NOTE
Place the parent unit on a flat, even surface.
•Connect the small plug of the power adapter to the parent unit and the
other end to the electrical outlet. Only use the enclosed adapter
(5VDC/1000mA).
•Press and hold the button to turn the Parent unit on, the Parent unit
and Baby unit are automatically linked and ready to use.
ENGLISH
Getting Started
12
2.4 Registration (Pairing)
The Baby Monitor is pre-registered to your Parent Unit. You do not need to
register it again unless the Baby Unit loses its link with the Parent Unit.
To re-register your Baby Unit, or register a new Baby Unit, follow the procedures
below:
1. Press the M button and the menu bar will pop up.
2. Press the
<
LEFT button or
>
RIGHT button until is highlighted, and the
del/
add/
view/
scan menu will pop up.
3.
Press the
+
UP button or
-
DOWN button to select
add, and
press the
O
button to confirm.
4. Camera / / / will pop up. Press the
+
UP button or
-
DOWN button to select the desired Camera, and press the
O
button to start searching for a camera unit.
Note: If a camera is currently paired with the Parent Unit, its camera location
(with a * against it) cannot be selected for a new registration.
5. Press and hold the PAIR button on the back of the Baby Unit until the
Parent Unit finds the camera, beeps and PAIR OK appears on the screen.
The video from the camera will then appear.
NOTE
A camera can only be registered to one Parent Unit at any one time.
Using the Baby Monitor
13
3. Using the Baby Monitor
3.1 Setting Up
Place the Baby Unit in a convenient location (e.g. on a table) and point the
camera lens towards the area you want to monitor.
Adjust the angle of the Baby Unit's camera until you are satisfied with the image
shown on the Parent Unit.
NOTE
Do not place the Baby Unit within the baby's reach! If there is inter- ference with the
picture or sound, try moving the units to different locations, and ensure they are not
close to other electrical equipment.
3.2 Night Vision Mode
The Baby Unit has 8 high-intensity infrared LEDs for picking up clear images in the
dark. When the built-in photo sensor on the top of the Unit detects a low level of
ambient light, the LEDs will automatically activate and the screen on the Parent
Unit will display in black and
white. The icon will be displayed at the top of the screen.
3.3 Talk Mode
Press and hold the TALK button T on the Parent Unit to talk to your baby
through the Baby Unit’s loudspeaker.
The T icon will be displayed at the top of the LCD screen.
3.4 Video ON/OFF
Press
V
VIDEO On/Off button to turn the LCD screen on or off, whilst still
leaving the audio monitor on.
3.5 Temperature Display (HH °C / °F or LL °C / °F)
The temperature reading from the temperature sensor at the back of the Baby
Unit will be displayed at the top of the LCD screen. The readings will turn RED if the
temperature goes above 29°C / 84°F or below 14°C / 57°F. The reading will change
to HH °C / °F if the temperature goes above 36°C / 97°F. The reading will change to
LL
°C / °F if the temperature goes below 1°C / 34°F.
ENGLISH
Parent Unit Menu Options
14
4. Parent Unit Menu Options
4.1 Volume
Press the Left or Right button to adjust the volume level.
The icon will pop up and you can select the desired volume from level 0~8.
(The default volume level setting is level 5, and level 0 is OFF.)
4.2 Zoom
1. Press the M button and the menu bar will pop up with highlighted.
2.
Press the
+
UP button or
-
DOWN button to select 1X or 2X
zoom. (The default setting is 1X.)
4.3 Brightness
Press the
+
UP button or
-
DOWN button to select the desired brightness
from level 1 ~ 8. (The default brightness is level 4.)
4.4 Audio Playlist
You can playback audio content - Lullabies, Soothing Sounds and Audio Book
(English only) on the Baby Unit. The audio content can be downloaded and stored
in the Baby Unit via Hubble App. You have 10 preloaded lullabies/soothing sounds
and 10 audio books in the Baby Unit.
4.4.1 Lullaby/Soothing Sounds Playback
• Tap on M button then Scroll Left/Right to select option at the menu bar.
• Scroll Up or Down to select
then confirm with
O
button.
•
Press
+
UP button or
-
DOWN button to view the desired
Lullaby/Soothing Sounds. The song names appear on the
screen.
•
Press
O
button to play the selection.
Parent Unit Menu Options
15
4.4.2 Audio Book (English only) Playback
• Tap on M button then Scroll Left/Right to select option at
the menu bar.
•
Scroll Up or Down to select then confirm with
O
button.
•
Press
+
UP button or
-
DOWN button to view the desired Audio Book. The
book titles appear on the screen.
•
Press
O
button to play the selection.
4.4.3 Stop Playback
• Tap on M button then Scroll Left/Right to select option at the menu bar.
• Scroll Up or Down to select or
then confirm with
O
button.
•
Press
+
UP button or
-
DOWN button until "Press OK to stop playing"
appears on screen then confirm with
O
button to stop.
• Press M button to exit.
4.5 Alarm
1. Press the M button and the menu bar will pop up.
2.
Press the
<
LEFT button or
>
RIGHT button until is
highlighted.
3.
Press the
+
UP button or
-
DOWN button to select the alarm time (6h, 4h,
2h). (The default setting is Alarm OFF.)
4. If an alarm time is selected, the Parent Unit will beep for about 45 seconds
after every 6, 4 or 2 hour period.
4.6 Camera Control
4.6.1 Add (pair) a camera
1. Press the M button and the menu bar will pop up.
2. Press the
<
LEFT button or
>
RIGHT button until is highlighted, and the
del/
add/
view/
scan menu will pop up.
3.
Press the
+
UP button or
-
DOWN button to select
add, and
press the
O
button to confirm.
4. Camera / / / will pop up. Press the
+
UP button or
ENGLISH
Parent Unit Menu Options
16
-
DOWN button to select the desired Camera, and press the
O
button to start searching for a camera unit.
Note: If a camera is currently paired with the Parent Unit, its camera location
(with a * against it) cannot be selected for a new registration.
5. Press and hold the PAIR button on the underside of the Baby Unit until the
Parent Unit finds the camera, beeps and PAIR OK appears on the screen. The
video from the camera will then appear.
NOTE
A camera can only be registered to one Parent Unit at any one time.
4.6.2 View a camera
1. Press the M button and the menu bar will pop up.
2. Press the
<
LEFT button or
>
RIGHT button until is highlighted, and
the del/ add/ view/ scan menu will pop up.
3.
Press the
+
UP button or
-
DOWN button to select
add, and
press the
O
button to confirm.
4. Camera / / / will pop up. Press the
+
UP button or
-
DOWN button to select the desired Camera, and press the
O
button to view the picture from that camera.
Note:
Only camera locations with a * can be selected.
TIP
You can also press the OK button repeatedly to select the avail-able
camera options from
/
/
/
,
scan.
4.6.3 Delete a camera
1. Press the M button and the menu bar will pop up.
2.
Press the
<
LEFT button or
>
RIGHT button until is
highlighted, and the del/ add/ view/ pop up. scan menu will
Parent Unit Menu Options
17
3.
Press the
+
UP button or
-
DOWN button to select
del, and
press the
O
button to confirm.
4. Camera / / / will pop up, press the
+
UP button or
-
DOWN button to select the desired Camera, and press the
O
button.
5.
Press the
+
UP button or
-
DOWN button to select press the
O
button to delete that registration.
NOTE
, then
You are not allowed to delete the camera if there is only one registered camera in
the system.
4.6.4 Scan camera
This function is only available when you have more than 1 Baby Unit
(Camera).
1. Press the M button and the menu bar will pop up.
2.
Press the
<
LEFT button or
>
RIGHT button until is
highlighted, and the del/ add/ view/ pop up. scan menu will
3.
Press the
+
UP button or
-
DOWN button to select
scan,
and press
the
O
button to confirm.
4. The screen will then display images from different registered
cameras in a loop of Camera / / / every
12 seconds.
TIP:
, changing about
You can also press the
O
button repeatedly to select the avail- able camera
options from
/
/
/
,
scan.
4.7 Temperature
1. Press the M button and the menu bar will pop up.
2.
Press the
<
LEFT button or
>
RIGHT button until
is
highlighted.
3. Press
O
, then
+
UP /
-
DOWN to select °C or °F.
ENGLISH
Parent Unit Menu Options
18
4.8 Power Saving mode
1. Press the M button and the menu bar will pop up.
2.
Press the
<
LEFT button or
>
RIGHT button until
V
is
highlighted.
3. Press the
+
UP button or
-
DOWN button to select auto video off after 5
mins, 30 mins or 60 mins (if operating on batteries only).
NOTE
The audio will remain and you can press any key to switch the video back on.
4.9 View multiple cameras on screen
This function is only available when you have more than 1 Baby Unit
(Camera). When the Split Screen function is On, you can view multiple
cameras on the screen.
1. Press the M button and the menu bar will pop up.
2.
Press the
<
LEFT button or
>
RIGHT button until
is
highlighted.
3.
Press
+
UP button or
-
DOWN button to select Split Screen On
/ Off .
4.
When the Split Screen function is On, you can press the
<
LEFT button/
>
RIGHT button/
+
UP button/
-
DOWN button to switch between cameras
to hear the audio from the selected camera.
Wi-Fi® Internet Viewing
19
iPhone®/iPad® iOS
• Version 9.0 or above
High Speed (Wi-Fi®) Internet
• At least 0.6 Mbps upload bandwidth per camera (you can test your internet
speed on this site: http://www.speedtest.net)
5.2
Getting started - Connecting Devices
How does it work?
Wi-Fi®
Camera
Wi-Fi Router Access your
Camera locally
View your Camera from any
compatible device remotely
Hubble
Service
When a user tries to access the Camera, our Hubble server authenticates the user’s
identity and permits access to the Camera.
5.3
Setup
Connect the Wi-Fi® Camera to the Power Adapter, then plug into mains power. The
Camera must be within range of the Wi-Fi® router with which you want to connect.
Make sure the password of the router is available for entering during the in-app
setup process.
5. Wi-Fi® Internet Viewing
5.1 Minimum System Requirements
Android™ System
•Version 5.0 or above
ENGLISH
Wi-Fi® Internet Viewing
20
Status of LED Indication:
- Pair / Setup state: LED is Blue and Flashing.
- Unconnected state: LED is Red and Flashing.
- Connected state: LED is Blue and always on.
- Video streaming: LED is Blue and Flashing.
Note: You can only setup via a compatible smartphone or tablet and not via a PC.
5.4
User Account and Camera Setup on Compatible Devices What you
need
• Wi-Fi® Camera Unit
• Power adapter for the Camera
• Device with Android™ or iOS system
5.4.1 Power ON and Connect the Camera
• Switch the parent unit off before connect the camera to Wi-Fi®.
• Connect the power adapter to mains power and insert the plug
into the power socket on the back of the Camera Unit, the unit turns on.
5.4.2 Download Hubble Connected App
• Scan the QR code with your smart device and
download Hubble Connected App from the App
Store for iOS devices or from the Google Play™
Store for Android™ devices.
• Install Hubble Connected App on your device.
5.4.3 Sign up with Hubble on your smart device
• Ensure that your smart device is connected to your Wi-Fi® router.
• Run Hubble Connected App, tap Sign Up with Hubble (fig. A1),
read through the Privacy Policy, Terms and Conditions, by signing up you agree
to our terms of service before tap Done (fig. A2), enter your account information
to sign up with Hubble.
Note:
If you already have a Hubble App account, please tap Log in with Hubble to go
to the next steps.
Wi-Fi® Internet Viewing
21
A1 A2
5.4.4 Add the Camera to your account
• Log in your Hubble Account by entering "User Name" and "Password"
(fig. A3).
• Tap on the screen of your device to add new Camera (fig. A4)
A3 A4
ENGLISH
Wi-Fi® Internet Viewing
22
• To select your device for setting up by tapping Baby Monitoring (fig. A5).
• Tap EASE44CONNECT to add the new camera (fig. A6) .
A5 A6
•
The following setup instructions will appear on the screen, select your
Wi-Fi network
and enter "Password" (fig. A7).
•
Power on your camera and wait for the Blue LED flashing on the camera
(fig. A8)
A7 A8
Wi-Fi® Internet Viewing
23
A9 A10
• It will take a few minutes for the Camera to connect to the
Wi-Fi® network before showing the connection status (fig. A11).
• The Camera has been successfully connected, name your Camera (fig. A12).
A11 A12
Press and hold the PAIR button at the side of Camera, you will hear a voice prompt
"Ready for Pairing" then tap Continue (fig. A9)
Tap Generate QR code on your device and hold the QR code 15 to 30 cm in front of
Camera to get scanned till you will hear confirmation message " Scanning Sucess"
from your device.(fig. A10)
ENGLISH
Camera Functions
24
6. Camera Functions
6.1 Connecting the Camera Unit to power
• Connect the power adapter to mains power and insert the plug into the power
socket on the back of the Camera Unit.
• The Blue LED will illuminate after approximately 30 seconds if the camera is set
up. The Red LED will flash if the camera is not set up. (Note: To switch off the
device, unplug the power supply.)
• Run the Hubble for Motorola Monitors App on your smart device.
6.2 Overview of the Features on Hubble App
Event History
• Tap Event History to access the video
record list that is triggered by Motion or
Sound detection.
• Delete Events Tap to delete
selected event(s).
Photo/Video
• Take a photo or record a video from your
Camera.
• Tap the Video icon to activate Video
function. Tap and hold the red button
to start recording and release to stop.
• Tap the Camera icon to switch to Camera
mode. You can capture photos
from Camera view.
Note:
Photos and videos will be stored in the internal
flash memory of your smart de- vice, and can be
accessed via the Gallery
or Media Player (Android Device). To play
videos, please use the Hubble App.
Lullabies
Tap to access the Melody menu and select one of
the 10 pre-set melodies you wish to play on your
Camera Unit.
Tap to access the Soothing sounds/Audio
books or Personal recordings.
Talkback
Tap to activate the function. Press the
round button once to speak through the
Camera Unit. Toggle the button again
to listen to the audio feedback from the Camera
Unit.
Speaker
Tap to toggle speaker on or off.
Setting
You can change the Camera settings by tapping on the
Settings icon.
Add Camera
Enter Add Camera procedures.
Camera Functions
25
ENGLISH
Working with PC/Notebook
26
7. Working with PC/Notebook
• Go to http://www.hubbleconnected.com/motorola/login/
• Enter your User Name and Password and then click Login if you have already
created an account.
• Click on the Camera list paired in your account via Android™ device or
iPhone®/iPad® and the Camera view will appear on screen. You can easily stay
connected with your favorite people, places and pets with live video
streaming.
• On the website, you can change the Settings by following the Menu
instructions.
8. Procedure for Resetting the
Camera
Note: If your Camera is moved from one router (e.g. home) to another (e.g. office)
or you have Camera setup issues, then the Camera must be reset. Please reset the
Camera with the following procedures:
• Press and hold the PAIR button approximately 20 seconds, you will hear a long
beep thence release PAIR button, wait for the Camera Unit to complete an
internal reset procedure.The Red LED will begin to flash when the Camera Unit is
reset successfully.
• You can add your Camera again by following the steps in section
5.4.3 for Android™ devices or in section 5.5.3 for iOS devices.
Disposal of the Device (environment)
27
9.
Disposal of the Device (environment)
At the end of the product life cycle, you should not dispose of this
product with normal household waste. Take this product to a
collection point for the recycling of electrical and electronic
equipment. The symbol on the product, user’s guide and/or box
indicates this.
Some of the product materials can be re-used if you take them to a recycling point.
By reusing some parts or raw materials from used products you make an important
contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the
collection points in your area.
The internal battery should be disposed of with the Parent unit in an
environmentally-friendly manner according to your local regulations.
10. Cleaning
Clean the Baby Monitor with a slightly damp cloth or with an anti- static cloth.
Never use cleaning agents or abrasive solvents.
Cleaning and care
• Do not clean any part of the product with thinners or other solvents and
chemicals – this may cause permanent damage to the product which is not
covered by the warranty.
• Keep the Baby Monitor away from hot, humid areas or strong sunlight, and
don’t let it get wet.
• Every effort has been made to ensure high standards of reliability for your Baby
Monitor. However, if something does go wrong, please do not try to repair it
yourself – contact Customer Service for assistance.
IMPORTANT
Always switch off and disconnect the power adapter before cleaning your baby
monitor.
ENGLISH
Help
28
11. Help
Display
• Try recharging the battery pack.
• Reset the Units. Unplug both the Units' electrical power, then plug them back in.
• Is the Unit switched on?
• Press and hold the ON/OFF button
0
on the Parent Unit for 3 seconds to
switch it ON.
• Is the correct camera selected? Change the camera number, if necessary.
• Is the video display turned on? Press the VIDEO ON/OFF button
V
to turn it ON.
• When operating using batteries only, the display will go blank after 5 minutes or
30 minutes or 60 minutes to save power (depending on video settings). The Unit
is still active and will give you audio alerts. You can reactivate the screen by
pressing any button.
Registration
If the Baby Unit has lost its link with the Parent Unit
• If the Baby Unit is too far away it may be going out of range, so move the
Baby Unit closer to the Parent Unit.
• Reset both the Parent Unit and Baby Unit by disconnecting them from the
electrical power. Wait about 15 seconds before reconnecting. Allow up to one
minute for the Baby Unit and the Parent Unit to synchronize.
• See 2.3 Registration (Pairing), if there is a need to re-register the Units.
Interference
Noise interference on your Parent Unit
• Your Baby and Parent Units may be too close. Move them further apart.
• Make sure there is at least 1 to 2m between the 2 Units to avoid audio
feedback.
• lf the Baby Unit is too far away, it may be out of range. Move the Baby Unit
closer to the Parent Unit.
Help
29
• Make sure that the Baby and Parent Units are not near other electrical
equipment, such as a television, computer or cordless/ mobile telephone.
Move the Baby Unit or Parent Unit 1.5 metre away from other electrical
equipment.
• Use of other 2.4 GHz products, such as wireless networks (Wi- Fi® routers),
Bluetooth™ systems, or microwave ovens, may cause interference with this
product. Keep the Baby Unit or Parent Unit at least 1.5 metre away from these
types of products, or switch them off if they appear to be causing interference.
• If the signal is weak, try moving the Parent and/or Baby Unit to different
positions in the rooms.
Noise interference on your device
• To avoid background noise or echoes, ensure that there is enough distance
between your device and the Wi-Fi® Camera Unit.
• Use of other 2.4 GHz products, such as Bluetooth™ systems or microwave ovens,
may cause interference with this product. Keep the Wi-Fi® Camera Unit at least
1.5 metre away from these types of products, or switch them off if they appear
to be causing interference.
Lost connection
• Check your Wi-Fi® settings. If necessary, reconnect your Wi-Fi®. Ensure that
the Wi-Fi® Camera Unit is switched ON. Wait a few minutes to make the
connection with the Wi-Fi® system.
If you forgot your password
• If you do not remember your password, tap Forgot Password and submit your e-
mail address. A new password will be sent to your e-mail address immediately.
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Help
30
Troubleshooting for Wi-Fi® Internet Viewing
Category
Problem
Description / Error
Solution
Account
I am unable to login
even after registra- tion.
Please check your user name and
password.
Account
I receive an error
message saying: “Email
ID is not registered”.
Please ensure that you have registered
with us. Tap Create Account to create
an account.
Account
What do I do if I
forgot my pass-
word?
Click on the “Forgot Password” link on
https://app.hubblecon- nected.com/
#lostpassword OR on your Android™ or
iOS appli- cation. An email will be sent
to your registered email address.
Account
I am unable to receive
a new password
although I have used
the “Forgot password”
option.
1. The e-mail might have been sent
to your Junk Mail Fold- er. Please
check your Junk Mail Folder.
2. There might be a delay in getting
your e-mail. Please wait a few
minutes and refresh your email
account.
Connectivi- ty
Issues
I get a message: We
are having problems
access- ing your
camera. This could be
due to lack of internet
connection. Please
wait and try again
later.
1. Please try again in a few
minutes.This could be be- cause of
any issue with your internet
connection.
2. If the problem remains, please
restart your Camera to check if
this fixes the problem.
3. Please restart your Wireless
Router.
Help
31
Viewing
Camera
When I am in “re- mote
mode”, the video stops
after 5
When you are accessing your Camera
via a network different from your
home network (over
minutes. How do I
the internet) your video times
view for longer?
out after 5 minutes.
You can click on the Camera
again from the Android™/iOS ap-
plication to start streaming again.
If you are accessing from your
webbrowser, then you can press
on the Reload button to start
viewing your Camera video
stream again.
Features
The sound alert setting
threshold is not right.
You can Adjust Sound Sensitivi- ty to
trigger notifications under Camera
Setting menu.
Setting Up
While I am adding
If you are trying to add a
a new Camera to
Camera which has previously
my account, I am
been added into your account
not able to find any
or another account, you will first
Cameras to add.
have to reset the Camera. This
can be done by following the
re-setting procedure stated in
section 6 of this guide.
Switch the parent unit off
before connecting the camera
to Wi-Fi®.
General
What are the supported
browsers for accessing
from my PC/ Mac?
We recommend using Google Chrome
24 or above. However the following
browsers are also supported: Internet
Explorer 9.0 or above (for PC), Safari
6.0 or above (for Mac) or Firefox 18.0
or above (both PC or Mac).
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Help
32
General
What is the
significance of the
camera LED?
The LED indicates the following status:
LED flashing Red: Your Camera is
booting up. After a voice prompt the
camera is booted up and ready for
pairing.
LED Cycling Blue/Red: Your camera is in
pairing mode.
LED Solid Blue: The camera is
paired and set up to your
account.
LED Flashing Blue: The camera is live
streaming.
LED Off - No Power to camera.
Connectivi- ty
issues
I am not able to access
my Camera.
Please check if the Camera is within
Wi-Fi® range. Please try to move the
Camera closer to the router for better
Wi-Fi® connectivity and try again.
Setting Up
During setup on de-
vices for Android™
Please reset the Camera to setup
mode and try again. Press and hold the
PAIR button on the side of the camera
until you hear a beep and voice
prompt ‘Ready for pairing’. When the
Camera LED is off, this indicates that it
is in setup mode. Now restart the
setup from your smartphone again.
and iOS, I am not
able to find my
Camera during the
last step and the
setup fails.
Help
33
Connec- tivity
Issues
Even though I am
accessing my Camera
from the same
Wi-Fi® network, I still
find my Camera is
shown as remote. I can
only access it for 5
minutes at a time.
Please check your wireless router
settings. For example, for Buffalo brand
routers there is an option called
Wireless Isolation. Please disable this
option.
Camera
When I try to view the
Camera, I get a prompt
for Camera firmware
upgrade. What should I
do?
Please upgrade your firmware. This
takes around 5 minutes. We push
upgrades from time to time to
improve the Camera features.
General
Which platforms are
supported for
accessing my
Camera?
Minimum requirement: Windows® 7*
*Java browser plug-in needed Mac
OS® version 10.7 Chrome™ version
24
Internet Explorer® version 9
Safari® version 6
Java™ version 7
Firefox® version 18.0 Adobe®
Flash® Player 15.0 Android™ 5.0
iPhone®/iPad® iOS version 9.0
General
I do not hear any sound
when I am accessing a
remote Camera.
You can tap on the speaker icon in the
video stream screen to hear audio. By
default the audio is not ON when you
are accessing a remote Camera.
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Help
34
General
What is the mean- ing
of “Local Cam- era”
and “Remote
Camera”?
When you are accessing your Camera
from the same wireless network
(Home) in which it is configured, it is a
Local Camera. When you are accessing
your Camera away from your home it
is a Remote Camera. You may be using
3G, 4G or 4G LTE or
a Wi-Fi® connection outside of your
home.
General
How do I down- load
the App for Android™
and iOS devices?
Android™:
– Open the Google Play Store
on your Android™ device.
– Select Search
– Type in “Hubble for Motorola
Monitors”
– The results will show the Hub- ble
App
– Select to install it
iOS Device:
– Open the App StoreTM
– Select Search
– Type in “Hubble for Motorola
Monitors”
– The results will show the Hub- ble
App
– Select to install it
Setting up
When the video is cut
off, the appli- cation
attempts to reconnect
and this results in lost
sound and choppy
video.
You will need to turn off the Auto Lock
function of your device to ensure
continuous video/audio streaming.
Help
35
Features
How many users can
access the Camera at
one time?
If you are accessing in Local Mode, two
users are supported, after two users all
streaming will go through the remote
server. This allows for unlimited user
access to a single Camera at one time.
Connectivi- ty
issues
I found interference
caused by my other
webcam devices.
Video streaming performance is
related to internet bandwidth,
especially if you have 2 or more video
streaming devices that are working
through the same router.
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42
Technical Specifications
12. Technical Specifications
BABY UNIT
Frequency
2400 MHz to 2483.5 MHz
Image sensor
color CMOS 2M Pixels
IR LED
8 pcs
Operating Tem-
perature
41oF - 104oF
Power Adapter:
Input: 100-240V AC, 50/60Hz, 300mA; Out-put:
5.0V DC, 1000mA
Technical Specifications
43
PARENT UNIT
Frequency
2400 MHz to 2483.5 MHz
Display
4.3” diagonal TFT LCD
Display Colors
16.7M color LCD
Brightness Con- trol
5 steps
Volume Control
8 steps
Power Adapter:
Input: 100-240V AC, 50/60Hz, 300mA; Out-put:
5.0V DC, 1000mA
WARNING
Use only with provided power supply.
Battery (built-in)
Lenovo (BL253)
3.8V, 2000mAh Lithium-Ion Polymer, re-
chargeable battery pack WARNING
Do not attempt to replace the battery, but
con-tact customer Service if it needs replacing.
Specifications are subject to change without prior notice.
ENGLISH
Manufactured, distributed or sold by Binatone Electronics International LTD.,
official licensee for this product. MOTOROLA and the Stylized M logo are
trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and
are used under license. Apple logo and Safari are trademarks of Apple Inc.,
registered in the U.S. and other countries. App Store is a service mark of Apple
Inc. Google Play, Android, and Chrome are trademarks of Google Inc. Wi-Fi is a
trademark of the Wi-Fi Alliance. All other trademarks are the property of their
respective owners. © 2020 Motorola Mobility LLC. All rights reserved.
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