Table of Contents
- 未标题
- 1 Introduction
- 1.1 Summary
- 1.2 Features
- 1.3 Front Panel Descriptions
- 1.4 Rear Panel Descriptions
- 1.5 Connections
- 2 Basic Operation Guide
- 2.1 Startup & Shutdown
- 2.1.1 Startup
- 2.1.2 Shutdown
- 2.2 Remote Controller
- 2.3 Mouse Control
- 2.4 Text-input Instruction
- 2.5 Common Button Operation
- 3 Wizard & Main Interface
- 3.1 Startup Wizard
- 3.2 Main Interface
- 3.2.1 Main Interface Introduction
- 3.2.2 Setup Panel
- 3.2.3 Main Functions
- 4 Camera Management
- 4.1 Add/Edit Camera
- 4.1.1 Add Camera
- 4.1.2 Edit Camera
- 4.2 Add/Edit Camera Group
- 4.2.1 Add Camera Group
- 4.2.2 Edit Camera Group
- 4.2.3 IP Planning
- 5 Live View Introduction
- 5.1 Live View Interface Introduction
- 5.2 View Mode
- 5.2.1 Preview By Display Mode
- 5.2.2 Quick Sequence View
- 5.2.3 Camera Group View In Sequence
- 5.2.4 Scheme View In Sequence
- 5.3 POS Settings
- 5.4 Preview Image Configuration
- 5.4.1 OSD Settings
- 5.4.2 Image Settings
- 5.4.3 Mask Settings
- 5.4.4 Fisheye Settings
- 5.4.5 Audio Settings
- 5.4.6 Image Adjustment
- 6 PTZ
- 6.1 PTZ Control Interface Introduction
- 6.2 Preset Setting
- 6.3 Cruise Setting
- 7 Record & Disk Management
- 7.1 Record Configuration
- 7.1.1 Mode Configuration
- 7.1.2 Advanced Configuration
- 7.2 Encode Parameters Setting
- 7.3 Schedule Setting
- 7.3.1 Add Schedule
- 7.3.2 Record Schedule Configuration
- 7.4 Record Mode
- 7.4.1 Manual Recording
- 7.4.2 Timing Recording
- 7.4.3 Motion Based Recording
- 7.4.4 Sensor Based Recording
- 7.4.5 Intelligence Recording
- 7.5 Disk
- 7.5.1 Disk Management
- 7.5.2 Storage Mode Configuration
- 7.5.3 View Disk and S.M.A.R.T. Information
- 8 Playback & Backup
- 8.1 Instant Playback
- 8.2 Playback Interface Introduction
- 8.3 Smart Playback
- 8.4 Record Search, Playback & Backup
- 8.4.1 Search, Playback & Backup by Time-sliced Image
- 8.4.2 Search, Playback & Backup by Time
- 8.4.3 Search, Playback & Backup by Event
- 8.4.4 Search & Playback by Tag
- 8.4.5 Image Management
- 8.4.6 View Backup Status
- 9 Alarm Management
- 9.1 Sensor Alarm
- 9.2 Motion Alarm
- 9.2.1 Motion Configuration
- 9.2.2 Motion Alarm Handling Configuration
- 9.3 Combination Alarm
- 9.4 Smart Event
- 9.4.1 Face Detection
- 9.4.2 Face Match
- 9.4.3 Tripwire
- 9.4.4 Intrusion Detection
- 9.4.5 Object Detection
- 9.4.6 Exception
- 9.4.7 Crowd Density Detection
- 9.4.8 People Intrusion Detection
- 9.4.9 People Counting
- 9.5 Exception Alarm
- 9.5.1 IPC Offline Settings
- 9.5.2 Exception Handling Settings
- 9.6 Alarm Event Notification
- 9.6.1 Alarm-out
- 9.6.2 E-mail
- 9.6.3 Display
- 9.6.4 Buzzer
- 9.6.5 Push Message
- 9.6.6 Audio
- 9.6.7 Light
- 9.6.8 Alarm Server
- 9.7 Manual Alarm
- 9.8 View Alarm Status
- 10 Intelligent Analytics
- 10.1 Target Detection View
- 10.1.1 Figure/Vehicle Detection View
- 10.1.2 Face Detection/Match View
- 10.2 Face Database Settings
- 10.3 Smart Search
- 10.3.1 Face Search
- 10.3.2 Figure Search
- 10.3.3 Vehicle Search
- 10.3.4 Customization Search
- 10.3.5 Behavior Search
- 10.4 Smart Playback by Face Search
- 10.5 View Statistical Information
- 10.6 Face Attendance
- 10.7 Face Check-In
- 11 Account & Permission Management
- 11.1 Account Management
- 11.1.1 Add User
- 11.1.2 Edit User
- 11.2 User Login & Logout
- 11.3 Permission Management
- 11.3.1 Add Permission Group
- 11.3.2 Edit Permission Group
- 11.4 Black and White List
- 11.5 Preview On Logout
- 11.6 Network Security
- 11.7 Password Security
- 11.8 View Online User
- 12 Device Management
- 12.1 Network Configuration
- 12.1.1 TCP/IP Configuration
- 12.1.2 Port Configuration
- 12.1.3 PPPoE Configuration
- 12.1.4 DDNS Configuration
- 12.1.5 E-mail Configuration
- 12.1.6 UPnP Configuration
- 12.1.7 802.1X
- 12.1.8 NAT Configuration
- 12.1.9 FTP Configuration
- 12.1.10 Platform Access
- 12.1.11 SNMP
- 12.1.12 View Network Status
- 12.2 Basic Configuration
- 12.2.1 Common Configuration
- 12.2.2 Date and Time Configuration
- 12.2.3 Recorder OSD Settings
- 12.3 Factory Default
- 12.4 Device Software Upgrade
- 12.5 Backup and Restore
- 12.6 Restart Automatically
- 12.7 View Log
- 12.8 View System Information
- 13 Remote Surveillance
- 13.1 Mobile Client Surveillance
- 13.2 Web LAN Access
- 13.3 Web WAN Access
- 13.4 Web Remote Control
- 13.4.1 Remote Preview
- 13.4.2 Remote Playback
- 13.4.3 Remote Search and Backup
- 13.4.4 Intelligent Analysis
- 13.4.5 Remote Configuration
- Appendix A FAQ
- Appendix B Calculate Recording Capacity
- Appendix C Compatible Device List
Motorola MTR16IP User Manual
Displayed below is the user manual for MTR16IP by Motorola which is a product in the Network Video Recorders (NVR) category. This manual has pages.
Related Manuals
Please read this instruction carefully before operating the unit and keep it for further reference.
Network Video Recorder
(1.4.2 firmware)
User Manual
Please read this user manual carefully to ensure that you can use the device correctly and safely.
There may be several technically incorrect places or printing errors in this manual. The updates
will be added into the new version of this manual. The contents of this manual are subject to change
without notice.
This device should be operated only from the type of power source indicated on the marking
label. The voltage of the power must be verified before using the same. Kindly remove the cables
from the power source if the device is not to be used for a long period of time.
Do not install this device near any heat sources such as radiators, heat registers, stoves or other
devices that produce heat.
Do not install this device near water. Clean only with a dry cloth.
Do not block any ventilation openings and ensure proper ventilation around the machine.
Do not power off the device at normal recording condition.
This machine is for indoor use only. Do not expose the machine in rain or moist environment.
In case any solid or liquid get inside the machine’s case, please turn off the device immediately and
get it checked by a qualified technician.
Do not try to repair the device by yourself without technical aid or approval.
When this product is in use, the relevant contents of Microsoft, Apple and Google will be
involved in. The pictures and screenshots in this manual are only used to explain the usage of our
product. The ownerships of trademarks, logos and other intellectual properties related to Microsoft,
Apple and Google shall belong to the above-mentioned companies.
It is recommended to back up and clear the personal data stored in the device before the device
is returned to us for repair or replacement except those data that are essential for purposes of repair
or replacement. The device will be restored to the default factory settings and all personal data will
be cleared after repair or replacement. Our company ensures that the customer’s data is not made
available to third parties if the device is exchanged.
This manual is suitable for many models. All examples and pictures used in the manual are
from one of the models for reference purpose.
The local language versions of this manual will be provided to users in the corresponding
regions and countries.
Disclaimer
With regard to the product with internet access, the use of product shall be wholly at your own
risks. Our company shall be irresponsible for abnormal operation, privacy leakage or other
damages resulting from cyber attack, hacker attack, virus inspection, or other internet security
risks; however, our company will provide timely technical support if necessary.
Surveillance laws vary from country to country. Check all laws in your local region before
using this product for surveillance purposes. We shall not take the responsibility for any
consequences resulting from illegal operations.
The storage period of the personal data depends on the capacity of the storage devices the
users use and all data stored in the device shall be handled by themselves. Our company shall not
be responsible for the data loss.
Notes
Cybersecurity Recommendations
Change passwords and use strong passwords. At least 8 characters or a combination of
characters, numbers, and upper and lower case letters should be used in your password.
The system will automatically check the latest firmware version once a day. Once the latest
version is checked, you’d better update it to ensure the system is current with the latest security
patches and fixes.
Regularly change the passwords of your devices to ensure that only authorized users can
access the system.
Change default ports (like HTTP, data port) to reduce the risk of outsiders being able to
access.
It is recommended to set the firewall of your router. But note that some important ports
cannot be closed (like 80, 443, 6036).
Regulatory Information
CE Marking
The products have been manufactured to comply with the following directives.
EMC Directive 2014/30/EU.
RoHS Marking
The products have designed and manufactured in accordance with Directive EU RoHS
Directive 2011/65/EU and its amendment Directive EU 2015/863 on the restriction of the use
of certain hazardous substances in electrical and electronic equipment.
Notes
1
1 Introduction ................................................................................................................... 1
1.1 Summary ....................................................................................................................... 1
1.2 Features ......................................................................................................................... 1
1.3 Front Panel Descriptions ............................................................................................... 4
1.4 Rear Panel Descriptions ................................................................................................ 5
1.5 Connections ................................................................................................................... 9
2 Basic Operation Guide ................................................................................................ 11
2.1 Startup & Shutdown .................................................................................................... 11
2.1.1 Startup .............................................................................................................. 11
2.1.2 Shutdown.......................................................................................................... 11
2.2 Remote Controller ....................................................................................................... 11
2.3 Mouse Control ............................................................................................................. 13
2.4 Text-input Instruction .................................................................................................. 13
2.5 Common Button Operation ......................................................................................... 14
3 Wizard & Main Interface ........................................................................................... 15
3.1 Startup Wizard ............................................................................................................. 15
3.2 Main Interface ............................................................................................................. 21
3.2.1 Main Interface Introduction .............................................................................. 21
3.2.2 Setup Panel ....................................................................................................... 23
3.2.3 Main Functions ................................................................................................. 24
4 Camera Management .................................................................................................. 26
4.1 Add/Edit Camera ......................................................................................................... 26
4.1.1 Add Camera ...................................................................................................... 26
4.1.2 Edit Camera ...................................................................................................... 28
4.2 Add/Edit Camera Group .............................................................................................. 30
4.2.1 Add Camera Group ........................................................................................... 30
4.2.2 Edit Camera Group ........................................................................................... 30
4.2.3 IP Planning ....................................................................................................... 30
5 Live View Introduction ............................................................................................... 32
5.1 Live View Interface Introduction ................................................................................ 32
5.2 View Mode .................................................................................................................. 33
5.2.1 Preview By Display Mode................................................................................ 33
5.2.2 Quick Sequence View....................................................................................... 35
5.2.3 Camera Group View In Sequence ..................................................................... 36
5.2.4 Scheme View In Sequence ............................................................................... 37
5.3 POS Settings ............................................................................................................... 38
5.4 Preview Image Configuration ..................................................................................... 41
5.4.1 OSD Settings .................................................................................................... 41
5.4.2 Image Settings .................................................................................................. 42
5.4.3 Mask Settings ................................................................................................... 42
5.4.4 Fisheye Settings................................................................................................ 43
5.4.5 Audio Settings .................................................................................................. 43
5.4.6 Image Adjustment ............................................................................................ 44
Table of Contents
2
6 PTZ ............................................................................................................................... 47
6.1 PTZ Control Interface Introduction ............................................................................. 47
6.2 Preset Setting ............................................................................................................... 50
6.3 Cruise Setting .............................................................................................................. 51
7 Record & Disk Management ...................................................................................... 52
7.1 Record Configuration .................................................................................................. 52
7.1.1 Mode Configuration ......................................................................................... 52
7.1.2 Advanced Configuration ................................................................................... 54
7.2 Encode Parameters Setting .......................................................................................... 54
7.3 Schedule Setting .......................................................................................................... 55
7.3.1 Add Schedule.................................................................................................... 55
7.3.2 Record Schedule Configuration........................................................................ 57
7.4 Record Mode ............................................................................................................... 58
7.4.1 Manual Recording ............................................................................................ 58
7.4.2 Timing Recording ............................................................................................. 58
7.4.3 Motion Based Recording .................................................................................. 58
7.4.4 Sensor Based Recording ................................................................................... 58
7.4.5 Intelligence Recording ..................................................................................... 58
7.5 Disk ............................................................................................................................. 59
7.5.1 Disk Management ............................................................................................ 59
7.5.2 Storage Mode Configuration ............................................................................ 62
7.5.3 View Disk and S.M.A.R.T. Information ........................................................... 63
8 Playback & Backup ..................................................................................................... 64
8.1 Instant Playback .......................................................................................................... 64
8.2 Playback Interface Introduction .................................................................................. 64
8.3 Smart Playback............................................................................................................ 67
8.4 Record Search, Playback & Backup ............................................................................ 70
8.4.1 Search, Playback & Backup by Time-sliced Image .......................................... 70
8.4.2 Search, Playback & Backup by Time ............................................................... 72
8.4.3 Search, Playback & Backup by Event .............................................................. 72
8.4.4 Search & Playback by Tag ................................................................................ 73
8.4.5 Image Management .......................................................................................... 74
8.4.6 View Backup Status .......................................................................................... 74
9 Alarm Management .................................................................................................... 75
9.1 Sensor Alarm ............................................................................................................... 75
9.2 Motion Alarm .............................................................................................................. 76
9.2.1 Motion Configuration ....................................................................................... 76
9.2.2 Motion Alarm Handling Configuration ............................................................ 77
9.3 Combination Alarm ..................................................................................................... 77
9.4 Smart Event ................................................................................................................. 78
9.4.1 Face Detection .................................................................................................. 78
9.4.2 Face Match ....................................................................................................... 81
9.4.3 Tripwire ............................................................................................................ 83
9.4.4 Intrusion Detection ........................................................................................... 84
9.4.5 Object Detection ............................................................................................... 85
9.4.6 Exception.......................................................................................................... 86
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3
9.4.7 Crowd Density Detection ................................................................................. 87
9.4.8 People Intrusion Detection ............................................................................... 88
9.4.9 People Counting ............................................................................................... 89
9.5 Exception Alarm.......................................................................................................... 90
9.5.1 IPC Offline Settings ......................................................................................... 90
9.5.2 Exception Handling Settings ............................................................................ 91
9.6 Alarm Event Notification ............................................................................................ 91
9.6.1 Alarm-out ......................................................................................................... 91
9.6.2 E-mail ............................................................................................................... 92
9.6.3 Display ............................................................................................................. 92
9.6.4 Buzzer .............................................................................................................. 92
9.6.5 Push Message ................................................................................................... 92
9.6.6 Audio ................................................................................................................ 93
9.6.7 Light ................................................................................................................. 93
9.6.8 Alarm Server .................................................................................................... 94
9.7 Manual Alarm ............................................................................................................. 94
9.8 View Alarm Status ....................................................................................................... 94
10 Intelligent Analytics .................................................................................................... 96
10.1 Target Detection View ............................................................................................... 96
10.1.1 Figure/Vehicle Detection View ....................................................................... 96
10.1.2 Face Detection/Match View ........................................................................... 96
10.2 Face Database Settings ............................................................................................ 100
10.3 Smart Search ........................................................................................................... 103
10.3.1 Face Search .................................................................................................. 103
10.3.2 Figure Search................................................................................................ 110
10.3.3 Vehicle Search .............................................................................................. 111
10.3.4 Customization Search ................................................................................... 112
10.3.5 Behavior Search ........................................................................................... 112
10.4 Smart Playback by Face Search .............................................................................. 113
10.5 View Statistical Information .................................................................................... 114
10.6 Face Attendance ...................................................................................................... 115
10.7 Face Check-In ......................................................................................................... 116
11 Account & Permission Management ....................................................................... 118
11.1 Account Management .............................................................................................. 118
11.1.1 Add User ....................................................................................................... 118
11.1.2 Edit User ....................................................................................................... 119
11.2 User Login & Logout .............................................................................................. 121
11.3 Permission Management ......................................................................................... 121
11.3.1 Add Permission Group.................................................................................. 121
11.3.2 Edit Permission Group.................................................................................. 122
11.4 Black and White List ............................................................................................... 122
11.5 Preview On Logout ................................................................................................. 123
11.6 Network Security ..................................................................................................... 123
11.7 Password Security ................................................................................................... 124
11.8 View Online User .................................................................................................... 124
12 Device Management .................................................................................................. 125
12.1 Network Configuration ........................................................................................... 125
Table of Contents
4
12.1.1 TCP/IP Configuration ................................................................................... 125
12.1.2 Port Configuration ........................................................................................ 128
12.1.3 PPPoE Configuration ................................................................................... 130
12.1.4 DDNS Configuration .................................................................................... 130
12.1.5 E-mail Configuration .................................................................................... 133
12.1.6 UPnP Configuration ..................................................................................... 134
12.1.7 802.1X .......................................................................................................... 135
12.1.8 NAT Configuration ....................................................................................... 135
12.1.9 FTP Configuration ........................................................................................ 135
12.1.10 Platform Access .......................................................................................... 135
12.1.11 SNMP ......................................................................................................... 136
12.1.12 View Network Status .................................................................................. 137
12.2 Basic Configuration................................................................................................. 137
12.2.1 Common Configuration ................................................................................ 137
12.2.2 Date and Time Configuration ....................................................................... 138
12.2.3 Recorder OSD Settings................................................................................. 139
12.3 Factory Default........................................................................................................ 139
12.4 Device Software Upgrade ....................................................................................... 139
12.5 Backup and Restore ................................................................................................. 140
12.6 Restart Automatically .............................................................................................. 141
12.7 View Log ................................................................................................................. 141
12.8 View System Information ........................................................................................ 142
13 Remote Surveillance .................................................................................................. 143
13.1 Mobile Client Surveillance ...................................................................................... 143
13.2 Web LAN Access .................................................................................................... 143
13.3 Web WAN Access.................................................................................................... 144
13.4 Web Remote Control ............................................................................................... 145
13.4.1 Remote Preview ........................................................................................... 146
13.4.2 Remote Playback .......................................................................................... 148
13.4.3 Remote Search and Backup .......................................................................... 149
13.4.4 Intelligent Analysis ....................................................................................... 150
13.4.5 Remote Configuration .................................................................................. 150
Appendix A FAQ ................................................................................................................. 151
Appendix B Calculate Recording Capacity ...................................................................... 157
Appendix C Compatible Device List ................................................................................. 158
Table of Contents
1
1 Introduction
1.1 Summary
Based on the most advanced SOC technology and embedded system in the field, this series of
the NVR adopt the new designed human interface and support the smart management of the
IP camera and the record search of slice. This powerful and easy to use NVR series
provides excellent image quality and system stability. They are designed for high
performance centralized monitoring management and high quality for the network video
monitoring field.
This series of the NVR can be widely used in security system for homes, businesses, and
many types of specific applications in many different fields.
1.2 Features
Basic Functions (does not apply for all models, please verify actual product datasheet)
Supports network device access including IP camera/dome and Onvif IP cameras
Some NVRs support the H.265 and H.264 IP cameras
Supports standard ONVIF protocol
Supports dual stream recording of each camera
Supports IP cameras to be added quickly or manually
Supports collective or individual configuration of the cameras’ OSD, video
parameters, mask, motion, etc.
Supports a maximum of 8 user permission groups which includes the default groups:
Administrator, Advanced and Ordinary
Supports a maximum of 16 users to be created, multiple web clients login by using
one username at the same time and the user’s permission control to be enabled or disabled
Support a maximum of 10 web clients login at the same time
Live View (does not apply for all models, please verify actual product datasheet)
Supports 4K×2K/1920×1080/1280×1024 HDMI and 1920×1080/1280×1024 VGA
high definition synchronous display
Supports multi-screen modes such as 1/4/6/8/9/13/16/25/36
Supports face capture view, face match view, figure capture view and vehicle capture view
Supports auto adjustment of the camera’s image display proportion
Supports audio monitoring of the camera to be enabled or disabled
Supports manual snapshot of the preview camera
Supports the sequence of the preview cameras to be adjusted
Supports display mode to be added and saved and the saved modes can be called directly
Supports quick tool bar operation of the preview window
Supports camera group view and scheme view in sequence, quick sequence view and
dwell time setting
NVR User Guide
2
Supports motion detection and video mask
Supports multiple popular PTZ control protocol and setup of the preset and cruise
Supports direct mouse control of the IP dome including rotating, zoom, focusing and so on
Supports single camera image to be zoomed by sliding the scroll wheel of the mouse
Supports any area of the image to be zoomed in to a maximum of 16 times of the
current size
Supports image and lens adjustment (only available for some cameras)
Supports quick camera adding in the camera window of the live preview interface
The live camera sequence of the web client will keep consistent with that of the NVR after
adjusting the live camera sequence of the NVR, but the live camera sequence of the NVR will
not be changed if that of the web client is changed
Disk Management (does not apply for all models, please verify actual product datasheet)
Some NVRs have a maximum of 8 SATA HDDs, 4 SATA HDDs, 2 SATA HDDs, and a
maximum of 1 SATA HDD depending on the model.
Some of the NVRs support record to be backed up by e-SATA HDD
Supports disk group configuration and management and each camera can be added
into different disk groups with different storage capacity
Supports disk information and disk working status viewing
Supports batch formatting of the disks
Record Configuration
Supports main stream and sub stream recording at the same time and batch or
single configuration of the record stream
Supports manual and auto record modes
Supports schedule recording, sensor alarm recording and motion detection recording, etc
Supports smart playback by drawing line, quadrilateral and rectangle.
Supports schedule recording and event recording setting with different record streams
Supports record schedule setting and recycle recording
Supports pre recording and delay recording configuration of the event recording
Record Playback
Supports time scale operation in quick playback and the playback date and time can be
set randomly by scrolling the mouse; the time interval of the time scale can be zoomed
Supports record searching by time slice/time/event/tag
Supports time view and camera view in searching by time slice mode
Supports time slice searching by month, by day, by hour and by minute and time slice to
be displayed with camera thumbnail
Supports a maximum of 16 cameras to be searched by time
Supports event searching by manual/motion/sensor/intelligent events
Supports tag searching by the manual added tags
Support instant playback of the selected camera in the live preview interface
NVR User Guide
3
Supports a maximum of 16 synchronous playback cameras
Supports acceleration(maximum 32 times of the normal speed), deceleration (minimum
1/32 times of the normal speed) and 30s’ addition or reduction to current playing time
Record Backup
Supports record to be backed up through USB (U disk, mobile HDD) or e-SATA interface
Supports record to be backed up by time/event/image searching
Supports record cutting for backing up when playing back
Supports a maximum of 10 backup tasks in background and backup status viewing
Alarm Management
Supports alarm schedule setting
Supports enabling or disabling of the motion detection, external sensor alarm input,
combination alarm, intelligence alarm and exception alarms including IP address conflict alarm,
disk IO error alarm, disk full alarm, no disk alarm, illegal access alarm, network disconnection
alarm, IPC offline alarm and so on, alarm linkage configuration supportable
Supports IPC offline alarm linkage configuration of PTZ, snap, pop-up video, etc.
Supports event notification modes of alarm-out, pop-up video, pop-up message box, etc.
The snapped images can be attached into the e-mail when alarm linkage is triggered
Supports alarm status view of alarm-in, alarm-out, motion detection and exception alarm
Supports alarm to be triggered and cleared manually
Supports system auto reboot when exception happens
Supports face detection and face match alarm (available for models with face recognition
function)
Face Function (available for models with face recognition function)
Supports adding face pictures to the face database (amount depends on model)
Supports face capture and face match
Supports image search by image, track playback and database management
Supports face attendance and face check in
Supports face information statistics
Supports face match alarm
Network Functions
Supports TCP/IP and PPPoE, DHCP, DNS, DDNS, UPnP, NTP, SMTP protocol and so on
Support black and white list function and the IP address/IP segment/MAC address can be
allowed or blocked.
Supports multiple browsers including IE8/9/10/11, Firefox, Opera, Chrome (available
only for the versions lower than 45) and Safari in MAC system
Supports remote achievement, configuration, import and export of the NVR parameters
and other system maintenance operations including remote upgrading and system restart
Supports remote camera configuration of the NVR including video parameters,
image quality, etc.
NVR User Guide
4
Supports remote searching, playback and backup of the NVR
Supports manual alarm to be triggered and cleared remotely
The auto-focusing camera can be adjusted through web client (support zoom in/out, but
one key focus is not currently supported)
Supports MVMS software to access the NVR and manage it
Supports NAT function and QRCode scanning by mobile phones and tablets
Supports mobile surveillance by phones or tablets with iOS or Android OS
Supports NVR to be accessed remotely through telnet and the telnet function can
be enabled or disabled
If one camera recording is enabled or disabled manually through web client, it will be
simultaneously enabled or disabled in the NVR
Other Functions
The NVR can be controlled and operated by the buttons on the front panel, the remote
controller and the mouse
Setting interfaces can be switched to one another conveniently by clicking the main menus
on the top of the setting interfaces
Supports NVR information viewing including basic, camera status, alarm status,
record status, network status, disk and backup status
Supports default restoring, import and export of the system configuration, log view and
export and local upgrading by USB mobile device
Supports auto recognition of the display resolution
You can click the right mouse button at any interface to go back to the upper interface
You can click the middle mouse button at any interface to go to the live view interface
The display language and video format of the NVR will not be changed and the system
logs will be reserved if you reset the NVR to factory default
Press and hold the right mouse button for 5 seconds in any interface to switch the output to
VGA and the NVR will display the video at the lowest resolution which the NVR supports
NVR User Guide
5
1.4 Rear Panel Descriptions
This section only summarizes different types of back panels available in order to
provide explanation and definition of the different interfaces and connections available.
Consult your actual product specifications or datasheet for detail information of your product.
1.3 Front Panel Description
The following descriptions are for reference
Name Descriptions
REC When recording, the light is blue
Net When access to network , the light is blue
Power Power indicator, when connection , the light is blue
Fn No function
No. Name Descriptions
1 ALARM OUT Relay output; connect to external alarm
2 GND Grounding
3 AUDIO IN Audio input; connect to audio input device, like microphone,
pickup, etc
4 DC12V DC12V power input
5 LAN Network port
6 VGA Connect to monitor
7 ALARM IN Alarm inputs for connecting sensors
8 HDMI Connect to high definition display device
9 USB Connect USB storage device or USB mouse
10 AUDIO OUT Audio output; connect to sound box
11 RS485 Connect to keyboard. A is TX+; B is TX-
NVR User Guide
6
No. Name Descriptions
1 VGA Connect to monitor
2 e-SATA Connect to HDD with e-SATA interface
3 RS485 Y/Z interface Connectors for speed dome. Y is TX+, Z is TX-
(This interface of some models is unavailable.)
4 RS485 A/B interface Connect to a keyboard. A is TX+; B is TX-
5 AUDIO OUT Audio output; connect to sound box
6 LAN Network port
7 HDMI Connect to high definition display device
8 USB Connect USB storage device or USB mouse
9 GND Grounding
10 ALARM OUT Relay output; connect to external alarm
11 ALARM IN Alarm inputs for connecting sensors
12 AUDIO IN Audio input; connect to audio input device, like
microphone, pickup, etc
13 Power Switch Press the switch to turn on/off the NVR
14 Power Supply Power supply interface
NVR User Guide
7
No.
Name
Descriptions
1
VGA
Connect to monitor
2
RS485 Y/Z interface
Connect to speed dome. Y is TX+, Z is TX-
(This interface of some models is unavailable.)
3
ALARM OUT
Relay output; connect to external alarm
4
GND
Grounding
5
AUDIO OUT
Audio output
6
e-SATA1/ e-SATA2
Connect to HDD with e-SATA interface
7
LAN1/LAN2
Network port
8
HDMI1
Connect to 4K×2K high definition display device
9
USB3.0/USB
USB3.0 and USB 2.0 interface, connect USB storage
device or USB mouse
10
HDMI2
Connect to 1920×1080 high definition display device.
Connect to monitor as an AUX output channel by
channel. Only video display, no menu show
11
RS485 A/B interface
Connect to a keyboard. A is TX+; B is TX-
12
ALARM IN
Alarm inputs for connecting sensors
13
AUDIO IN
Audio input
14
Power Switch
Press the switch to turn on/off the NVR
15
Power Supply
Power supply interface
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No. Name Descriptions
1 Power Supply DC48V power supply interface
2 PoE port 8 PoE network ports; connect to 8 PoE IP cameras
3 LAN Network port
4 VGA Connect to monitor
5 HDMI Connect to 1920×1080 high definition display device
6 USB3.0 USB3.0 interface, connect USB storage device or
USB mouse
7 AUDIO IN Audio input; connect to audio input device, like
microphone, pickup, etc
8 AUDIO OUT Audio output; connect to sound box
9 Power Supply DC12V power supply interface
No.
Name
Descriptions
1
e-SATA
Connect to HDD with e-SATA interface
2
LAN1/LAN2
Network port
3
HDMI2
Connect to 1920×1080 high definition display device.
Connect to monitor as an AUX output channel by
channel. Only video display, no menu show
4
USB
USB interface, connect USB storage device or USB
mouse
5
HDMI1
Connect to 4K×2K high definition display device
6
VGA
Connect to monitor
7
RS485 Y/Z interface
Connect to speed dome. Y is TX+, Z is TX-
(This interface of some models is unavailable.)
8
RS485 A/B interface
Connect to keyboard. A is TX+; B is TX-
9
ALARM OUT
Relay output; connect to external alarm
10
GND
Grounding
11
ALARM IN
Alarm inputs for connecting sensors
12
AUDIO IN
Audio input; connect to audio input device, like
microphone, pickup, etc
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No. Name Descriptions
13 AUDIO OUT Audio output; connect to sound box
14 Power Switch Press the switch to turn on/off the NVR
15 Power Supply Power supply interface
1.5 Connections
Video Connections
Video Output: Supports VGA/HDMI video output. You can connect to monitor through these
video output interfaces simultaneously or independently.
Audio Connections
Audio Input: Connect to microphone, pickup, etc.
Audio Output: Connect to headphone, sound box or other audio output devices.
Alarm Connections
Some models may not support this function. Take 16 CH alarm inputs and 1 CH alarm output
for example.
Alarm Input:
Alarm IN 1~16 are 16 CH alarm input interfaces. There are no type requirements for sensors.
NO type and NC type are both available.
The way to connect sensor and the device is as shown below:
The alarm input is an open/closed relay. If the input is not an open/closed relay, please refer to
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the following connection diagram:
Alarm Output:
The way to connect alarm output device:
Pull out the green terminal blocks and loosen the screws in the alarm-out port. Then insert the
signal wires of the alarm output devices into the port of NO and COM separately. Finally,
tighten the screws. Provided that the external alarm output devices need power supply, you can
connect the power supply as per the following figures.
RS485 Connection
There are two types of RS485 interfaces:
（Type 1） （Type 2）
Type 1: The P/Z interfaces are unavailable temporarily. K/B interfaces are used to connect
keyboard.
Type 2: The RS485 interfaces are used to connect keyboard. A is TX+; B is TX-.
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2 Basic Operation Guide
2.1 Startup & Shutdown
Please make sure all the connections are done properly before you power on the unit. Proper
startup and shutdown are crucial to extending the life of your device.
2.1.1 Startup
①Connect the output display device to the VGA/HDMI interface of the NVR.
②Connect with the mouse and power. The device will boot and the power LED would turn
blue.
③After you read the privacy statement, a WIZARD window will pop up (you should select
the display language the first time you use the NVR). Refer to 3.1 Startup Wizard for details.
2.1.2 Shutdown
You can power off the device by using remote controller or mouse.
By remote controller:
①Press the Power button. This will take you to a shutdown window. The unit will power off
after a while by clicking the “OK” button.
②Disconnect the power.
By mouse:
①Click StartShutdown to pop up the Shutdown window. Select “Shutdown” in the
window. The unit will power off after a while by clicking the “OK” button.
②Disconnect the power.
2.2 Remote Controller
①It uses two AAA size batteries.
②Open the battery cover of the remote controller.
③Place batteries. Please take care the polarity (+ and -).
④Replace the battery cover.
Key points to check in case the remote doesn’t work.
1. Check batteries polarity.
2. Check the remaining charge in the batteries.
3. Check IR controller sensor for any masking.
If it still doesn’t work, please change a new remote controller to try, or contact your dealers.
You can just turn the IR sensor of the remote controller towards the IR receiver of the NVR to
control it when you are controlling multiple devices by remote controller.
There are two kinds of remote controller. The interface of remote controller is shown as below.
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Button Function
Power Button Switch off—to stop the device
Record Button To start recording
-/-- /0-9 Input number or choose camera
Fn1 Button Unavailable temporarily
Multi Button To choose multi screen display mode
Next Button To switch the live image
SEQ To go to sequence view mode
Audio To enable audio output in live mode
Switch No function temporarily
Direction button To move cursor in setup or pan/title PTZ
Enter Button To confirm the choice or setup
Menu Button To go to menu
Exit Button To exit the current interface
Focus/IRIS/Zoom/PTZ To control PTZ camera
Preset Button To enter into preset setting in PTZ mode
Cruise Button To go to cruise setting in PTZ mode
Track Button No track function temporarily
Wiper Button No function temporarily
Light Button No function temporarily
Clear Button No function temporarily
Fn2 Button No function temporarily
Info Button Get information about the device
To control playback. Play(Pause)/Stop/Previous
Frame/Next Frame/Speed Down/Speed Up
Snap Button To take snapshots manually
Search Button To go to search mode
Cut Button No function temporarily
Backup Button To go to backup mode
Zoom Button To zoom in the images
PIP Button No function temporarily
Note:
You shall press P.T.Z button to enter PTZ setting mode, choose a channel and press P.T.Z button again to
hide the P.T.Z control panel. Then you can press preset, cruise, track, wiper or light button to enable the
relevant function.
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2.3 Mouse Control
Mouse control in Live Display & Playback interface
In the live display & playback interface, double click on any camera window to show the
window in single screen mode; double click the window again to restore it to the previous size.
In the live display & playback interface, if the interfaces display in full screen, move the mouse
to the bottom of the interface to pop up a tool bar. The tool bar will disappear automatically
after you move the mouse away from it for some time; move the mouse to the right side of the
interface to pop up a panel and the panel will disappear automatically after you move the
mouse away from it.
Mouse control in text-input
Move the mouse to the text-input box and then click the box. The input keyboard will pop up
automatically.
Button Function
REC Record manually
Search To enter search mode
MEUN To enter menu
Exit To exit the current interface
ENTER To confirm the choice or setup
Direction button To move cursor in setup
ZOOM To zoom in
PIP No function temporarily
To control playback. Play(Pause)/Next Frame/Speed
Up/Stop/Previous Frame/Speed Down
Multi To choose multi screen display mode
Next To switch the live image
SEQ To go to sequence view mode
INFO Get information about the device
Note: Mouse is the default tool for all operations unless an exception as indicated.
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The system includes two input boxes. Refer to the above pictures. The left box is the number
input box and the right box is the input box which provides inputs of numbers, letters and
punctuation characters. The introductions of keys on the input boxes are shown below.
Button Meaning Button Meaning
Backspace key Switch key of punctuation character
Delete Key Enter key
Switch key between upper
and lower letter Space key
Switch key of language
2.5 Common Button Operation
Button Meaning
Click it to show the menu list.
Click it to change the sequence of the list.
Click it to change the camera displaying mode.
Click it to close the current interface.
Click it to go to the earliest date of camera recording.
Click it to go to the latest date of camera recording.
2.4 Text-input Instruction
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3 Wizard & Main Interface
3.1 Startup Wizard
The disk icons will be shown on the top of the startup interface. You can view the number and
status of each disk quickly and conveniently through these icons ( : no disk; : unavailable
disk; : RW available disk).
You can quickly configure the DVR by wizard setup to make the DVR work normally. You
must configure the wizard if you start the DVR for the first time (or click “Skip” to cancel the
wizard next time). Maybe different versions have different wizard steps. The following wizard
steps are for reference only.
①Choose the language and locality as needed if it is the first time for you to use the wizard
and then read the privacy statement, checkmark “I have read and agree” and click “OK”.
②Date and Time Configuration. The date and time of the system need to be set up if you
use the wizard for the first time. Refer to the following figure. Set the time zone, system time,
date format, time format and video format. The DST will be enabled by default if the time zone
selected includes DST. Click “Next” to continue.
③System Login. Set your own password or use the default when you use the wizard for the
first time (the default username of the system is admin and the default password of admin is
123456); select the login username and enter the corresponding password next time.
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Enable pattern lock and click “Edit” to set the pattern lock.
Click “Next” to set questions and answers for password security of admin. If you forget the
password, please refer to Q4 in Appendix A FAQ for details.
Click “Next” to continue.
④Disk Settings. You can view the disk number, disk capacity of the NVR and serial number,
R&W status of the disk. Click “Format” to format the disk. Click “Next” to continue. Then
click “Wizard Setup”.
⑤Network Settings. Check “Obtain an IP address automatically” and “Obtain DNS
automatically” to get the IP address and DNS automatically (the DHCP function of the router
in the same LAN should also be enabled), or manually enter them. Enter the HTTP port, RTSP
port and Server port (please see 12.1.2 Port Configuration for details). Click “Next” to
continue.
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Note:
If you use the NVR with the PoE network ports, the online state of the internal Ethernet
port will be shown on the interface. Refer to the picture below. Please refer to 12.1.1 TCP/IP
Configuration for detail introduction of the internal Ethernet port.
If the NVR has two network ports or above, you can select the network work pattern as
required. Network Fault Tolerance and Multiple Address Setting are available. Refer to the
pictures below. Please refer to 12.1.1 TCP/IP Configuration for more detailed information.
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⑥Add Camera. Click “Refresh” to refresh the list of online IP cameras which are in the
same local network with NVR and then click to add the searched camera. Click “Add
All” to add all the cameras in the list. Click to delete the added camera. Click “Delete
All” to delete all the added cameras.
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Click to edit the searched IP camera as shown on the below left. Enter the new IP address,
subnet mask, gateway, username and the password of the camera. Click “OK” to save the
settings.
Click to edit the added camera as shown on the above right. Enter the new camera name,
IP address, port, username and the password of the camera. You can check “Sync to IPC” to
modify the IP address of the IPC via different network segments for being in the same network
segment with the NVR. Then click “Test” to test the connection. Click “OK” to save the
settings. You can change the IP camera name only when the added camera is online. Click
“Next” to continue.
Tips：Please skip Step ⑦ and ⑧ if the NVR do not support RAID function.
⑦Disk Mode. Click “Enable RAID” to enable the RAID function. Click “Next” to continue.
⑧Create an array. Set the array name and select array type which including RAID0, RAID1,
RAID5, RAID6 and RAID10. The global hot spares and array capacity can also be viewed here.
See 7.5 Disk for details. Click “Next” to continue.
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⑨Record Settings. Two record modes are available: auto and manual.
Auto: Select one auto mode in the interface as shown below and then click the “Next” to save
the settings. Click “Advanced” to self-define record mode. See 7.1.1 Mode Configuration for
details.
Manual: Set the “Sensor Record”, “Motion Record” and “Schedule Record” of each camera.
Click “OK” to save the settings. See 7.1.1 Mode Configuration for details.
⑩QRCode. Enable the NAT function in the interface or set it in the network configuration
after exiting the wizard (please refer to 12.1.7 NAT Configuration for details). You can scan the
QRCode through mobile client which is installed in the mobile phone or tablet PC to log in the
mobile client instantly. Please refer to 13.1 Mobile Client Surveillance for details. Click“OK”
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to save the settings.
3.2 Main Interface
3.2.1 Main Interface Introduction
The buttons in area ① are introduced in the table below.
Button
Meaning
Start button. Click it to pop up area ③.
Full screen button. Click it to show full screen; click it again to exit the full
screen.
Screen mode button.
Dwell button (see 5.2.2 Quick Sequence View and 5.2.4 Scheme View In
Sequence for details).
Click it to enable OSD; click again to disable OSD.
Click to set the default playback time before starting instant playback (8.1
Instant Playback) or going to the playback interface for playback operations
(8.2 Playback Interface Introduction); click to go to the playback
interface. For instance, if you choose “5 minutes ago” as the default playback
time, you can playback the record from the past five minutes.
Manual record button. Click it to enable/disable record.
Manual alarm button. Click it to trigger or clear the alarm-out manually in the
popup window.
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Button
Meaning
Record status button. Click it to view the record status.
Alarm status button. Click it to view the alarm status.
Disk status button. Click it to view the disk status and RAID status.
Network status button. Click it to view the network status.
Information button. Click it to view system information.
Introduction of area ②:
Area ② is hidden by default. Move the cursor to the right to reveal this area. Click “Camera”
to view all the added cameras in the camera list. Select one camera window on the left side of
the interface and then double click one camera in the list to preview the camera image in the
selected window.
Click on the top right corner and then select “Single Channel Sequences” to view all the
added groups in the group list; click one group in the list to view all the added cameras in the
group (refer to 4.2 Add/Edit Camera Group for detail configuration of the camera group).
Select one camera window on the left side of the interface and then double click one group in
the group list to preview the cameras’ images one by one in the selected window.
Click on the top right corner and then select “Customize Display Modes” to view all the
display modes in the display mode list (refer to 5.2.1 Preview By Display Mode for detail
configuration of the display mode). Double click one display mode in the list to switch to the
display mode for previewing.
Click on the top right corner and then select “Target Detection” to go to target detection
interface. The targets include human or vehicle. (This function is only available for some
models).
Introduction of area ③:
Icon / Button
Meaning
It shows the current login user.
Click it to go to the intelligent analytics interface.
Click it to go to record search and backup interface, see 8.4 Record
Search, Playback & Backup for details.
Click it to go to playback interface (click on the tool bar at the
bottom of the live preview interface to set the default playback time),
see 8.2 Playback Interface Introduction for details.
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Icon / Button
Meaning
Click it to pop up the setup panel, see 3.2.2 Setup Panel for details.
Click it to log out the system.
Click it and then select “Logout”, “Reboot” or “Shutdown” in the
popup window.
3.2.2 Setup Panel
Click StartSettings to bring up the setup panel as shown below.
The setup panel includes seven modules. Each module provides some function entries with
links for convenient operation.
Here we take Camera module as an example. The Camera module provides convenient links
such as “Add Camera”, “Edit Camera”, “Image Settings”, “Motion” and “PTZ”. Click Camera
to go to the camera management interface as shown below.
There are some function items on the left side of the camera management interface. Click each
item to go to corresponding interface or window. For instance, click “Add Camera” to pop up
the window as shown below.
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Click the main menus on the top of the camera management interface to go to corresponding
interfaces. Refer to the picture below. For instance, you can go to system setup interface by
clicking “System” tag.
3.2.3 Main Functions
Camera
The module covers the functions such as Camera Management (see Chapter 4 Camera
Management for details), Image Settings (see 5.4 Preview Image Configuration for details),
Motion (see 9.2.1 Motion Configuration for details), and PTZ (see Chapter 6 PTZ for details)
and so on.
Record
The module covers the functions such as Encode Parameters and Record Schedule and so on.
Please see Chapter 7 Record & Disk Management for details.
Alarm
The module covers the functions such as Smart Event, Combination Alarm, Exception,
Sensor and Motion Alarm Handling and Alarm Out Settings. Please see Chapter 9 Alarm
Management for details.
Disk
The module covers the functions such as Disk Management, Storage Mode and Disk
Information and so on. Please see Chapter 7 Record & Disk Management for details.
Network
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The module covers the functions such as TCP/IP, DDNS, Port, E-mail and Network Status
and so on. Please see 12.1 Network Configuration for details.
Account and Authority
The module covers the functions such as Account Management (see 11.1 Account
Management for details) and Permission Management (see 11.3 Permission Management for
details) and so on.
System
The module covers the functions such as Basic Configuration (see 12.2 Basic Configuration
for details), Device Information (see 12.8 View System Information for details), Log
Information (see 12.7 View Log for details) and Configuration File Import&Export (see 12.5
Backup and Restore for details) and so on.
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4 Camera Management
4.1 Add/Edit Camera
4.1.1 Add Camera
The network of the NVR should be set before adding IP camera (see 12.1.1 TCP/IP
Configuration for details).
Refer to the pictures below. Click Add Camera in the setup panel or in the top right
corner of the preview window to pop up the “Add Camera” window as shown below. You can
quickly add or add the IP camera manually.
Quickly Add
Check the cameras and then click “Add” to add cameras. Click to edit the camera’s IP
address, username and password and so on. Click “Default Password” to set the default
username and password of each camera.
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Add Manually
Enter the IP address or domain name (click in the IP address column to pop up the domain
name input window, enter the domain name of the IPC in the window and then click “OK”),
port, username and password of the camera and then select the protocol. Click “Test” and then
click the “Add” button (you can input one camera’s information or above such as IP address,
username and password before clicking the “Add” button). Click to delete the camera.
Click “Default Password” to set the default username and password of each camera.
Note: Some models may not support this function.
Click StartSettingsSystemBasicGeneral Settings to check “Enable Add IPC by
Zero Operation”. If the NVR has unoccupied channels, it can add IPC without any operation
by restarting.
Add Recorder
Quickly Add：Select the searched NVR/DVR and the click “Add” to add NVR in the
same local network.
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Manually Add：Click “Manual Add” and then enter the IP address or domain name,
port, username and password of the NVR/DVR. Check the added remote channel
number and click “Test”. Then click “OK” to return to the previous interface.
Note: Only the local NVR has unoccupied channels, may the IPC of other NVR/DVR in the
same local network be added. And the added IPC supports previewing and recording.
4.1.2 Edit Camera
Click “Edit Camera” in the setup panel to go to the interface as shown below. Click to
view the live image of the camera in the popup window. Click to edit the camera (see
Add camera in 3.1 Startup Wizard for details). Click to delete the camera. Click in
the “Operation” header line and then click “Modify IPC Password” to pop up a window(check
the IPCs in the window, set the new password and then click “OK”; only the online IPCs’
passwords can be modified and a batch of IPCs’ passwords can be modified at the same time).
Click to upgrade an online IPC ( or click in the “Upgrade” header line and then click
“IPC Batch Upgrade” to upgrade a batch of IPCs), select the device which stores the upgrade
file in the “Device Name” item of the popup window and the upgrade file in the list(you should
select the upgrade IPC model in the window if a batch of IPCs’ passwords need to be modified)
and then click “Upgrade” to start upgrading(the IPC will restart automatically after the upgrade
is completed successfully).
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Note:
If you use the NVR with the PoE network ports, the IP cameras (with PoE function) which are
directly connected to the PoE port of the NVR will be displayed automatically in the camera
list. Refer to the picture below. The IP camera which occupies the PoE resource has a prefix
shown before its camera name. The prefix consists of PoE plus PoE port number. The IP
camera which connects to the PoE port cannot be deleted from the camera list manually.
The IP camera directly connected to the PoE port of the NVR through private protocol will
be shown automatically in the camera list.
One of the two conditions must be met if the IP camera which is directly connected to the
PoE port of the NVR through ONVIF protocol should be shown automatically in the camera
list.
The IP camera which is directly connected to the PoE port is in the same network
segment with the internal Ethernet port.
The DHCP (obtain an IP address automatically) of the IP camera which is directly
connected to the PoE port is enabled.
If the IP camera which is connected to the PoE port cannot be displayed automatically in the
camera list, please refer to Q6 in Appendix A FAQ for details.
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4.2 Add/Edit Camera Group
4.2.1 Add Camera Group
Click “Edit Camera Group” in the above interface to go to the interface as shown below.
Click “Add Group” to pop up the window as shown below. Set the group name and dwell time
(the dwell time of the camera group sequence view) in the window. Check the cameras and
then click “Add” to add group. Click to view the cameras in the group after adding
group.
4.2.2 Edit Camera Group
Click to modify the group information such as group name and dwell time. Click
to delete the group. Click to add cameras to the group.
4.2.3 IP Planning
Some models may not support this function.
Click “IP Planning” to go to the interface as shown below. This function supports searching
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other NVRs/DVRs that is in the same local network as the local NVR. The user may add the
IPC of other NVRs/DVRs into the unoccupied channels of the local NVR.
Click to edit the IP address, user name or password and other information of the
NVRs.
Click behind the “Add” button to add the IPC selected and the user may edit the IP
address, user name or password by clicking behind the “Edit” button.
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5 Live View Introduction
5.1 Live View Interface Introduction
You should add a camera first after logging on to the system (see 4.1.1 Add Camera for details).
Refer to the interface as shown below, drag one camera in the preview window to another
window for camera window exchanging. Click button and then you can view the record
symbols. The record symbols with different colors in the live preview window refer to different
record types when recording: green stands for manual record, red stands for sensor based
record, yellow stands for motion based record, blue stands for schedule record and cyan stands
for intelligence record.
Click the preview window to show the tool bar as shown in area ①; right click the preview
window to show the menu list. The tool bar and menu list are introduced in the table below.
Button
Menu List
Meaning
--
Move tool. Click it to move the tool bar anywhere.
Manually Record On
Click it to start recording.
Instant Playback
Click to playback the record; click “Instant Playback” to select
or self-define the instant playback time. See 8.1 Instant Playback for
details.
Enable Audio
Click it to enable audio. You can listen to the camera audio by
enabling audio.
--
Original Proportions/
Overspread window
Click it to select the display proportion of the window.
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Button
Menu List
Meaning
Snapshot
Click it to pop up the snap window. Click “Save” in the window to
save the image. Click “Export” to export the image.
PTZ Control
Click it to go to PTZ control interface. See Chapter 6 PTZ for details.
Zoom In
Click it to go to single channel amplification interface.
--
Click it to go to image adjustment interface. Refer to 5.4.5 Image
Adjustment for details.
Start/Close Talk
Click it to start talk.
Target detection
Click it to go to single channel target detection interface; the target
includes faces, figures and vehicles. (only applicable to some
models)
--
Camera Info
Click it to view the camera information.
The single channel amplification interface is as shown below. Press and drag the blue box to
select the zoom in area. Click / to zoom the image. Click the camera selection box
to select other cameras for amplification. Click “Back” to return to the live preview interface.
5.2 View Mode
5.2.1 Preview By Display Mode
Set different screen modes and cameras’ display sequences as required and then save the
display modes classified by surveillance areas, priorities and so on. Refer to the picture below.
Double click one display mode in the display mode list to view the live images in this mode.
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Add Display Mode
Method One:
①Click “Customize Display Modes” in the above interface
②Click to add a display mode name and then set the screen mode.
③Add the cameras and adjust the cameras’ display sequence as required.
④Click under the display mode list.
Method Two:
①Click StartSettingsSystemBasicOutput Settings to go to the interface and then
set the screen mode.
②Double click the camera or camera group in the list to add them to the selected window.
③Click to save the current display mode (refer to 5.2.4 Scheme View In Sequence for
detail configurations). The display mode will be saved and displayed in the display mode list in
the live preview interface.
Edit Display Mode
Click “Customize Display Modes” tab in the live preview interface and then select one display
mode in the list. Click to edit the display mode name; click to delete the display
mode.
Corridor Pattern
Some models may not support this function.
Select corridor pattern in display mode. You can change the direction of the video image by
using this function. Please refer to User Manual of relevant camera.
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Fisheye Mode
Some models may not support this function.
In the live preview, select the view mode according to the installation mode and display mode
of the fisheye camera. Please refer to User Manual of relevant camera.
5.2.2 Quick Sequence View
You can start quick sequence view if the scheme has not been created. If the scheme has been
created, please refer to 5.2.4 Scheme View in Sequence for details.
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Go to the live preview interface and then click to pop up a little window. Set the dwell
time in the window and then click to view the live group by group according to the
camera number of the current screen mode. Double click the sequence view interface to pause
the view; double click again to restore the view. Click to stop the view.
5.2.3 Camera Group View In Sequence
You can start camera group view in sequence if camera group has been created (see 4.2.1 Add
Camera Group for details).
①Go to the live preview interface and then select a camera window.
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②Double click one camera group on the right side of the interface. The cameras in the group
will start camera group view one by one in the selected camera window.
You can also drag the group directly to any preview window. Right click on the group view
window and then click “Close Dwell” to stop the view.
Click to add camera group. Select a group and click to modify the group name and
dwell time; Select a group and click to delete the group.
5.2.4 Scheme View In Sequence
Click StartSettingsSystemBasicOutput Settings to go to the interface as shown below.
Area ① displays all the dwell schemes; area ② shows the detailed information of the scheme;
area ③ displays all the cameras and groups; area ④ is the tool bar ( : clear button; :
favorite button, click it to pop up a window, enter the display mode name in the window and
then click “OK” to save the current display mode; other buttons are screen mode buttons).
Add Scheme
Click in area ① to create a new scheme. Click on the top right corner of the
scheme to delete it.
Configure Scheme
a) Select a scheme in area ① and then click the screen mode button on the tool bar to set the
screen mode of the scheme.
b) Select a camera window in area ② and then double click the camera or group in area ③.
The camera or group will be added into the selected window. One camera in the same scheme
cannot repeat. You can click the right-click menu “Clear” in area ② to remove a single camera
or click to remove all the cameras.
c) Click “Apply” to save the settings.
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Start Sequence View
Go to live preview interface and then click to pop up a window. Set the dwell time in the
window and then click to start scheme view in sequence. Double click the sequence view
interface to pause the view; double click again to restore the view. Click to stop the view.
Note:
You can set the secondary output preview if the NVR has dual outputs. Refer to the interface as
shown below.
Check “Dwell” and then set scheme view in sequence of the adjuvant output. The setting steps
are similar to that of the main output.
Set quick sequence view if “Dwell” is not checked. The setting steps are as follows:
①Set screen mode by clicking the relevant buttons on the tool bar.
②Select one window and then double click one camera or group in the list.
③Click “Apply” to save the settings after adding cameras or groups to the windows.
5.3 POS Settings
This function is only available for some models. If your NVR doesn’t support such function,
please skip the following instructions.
①Click StartSettingsBasicPOS Settings to go to the interface.
②Enable POS and click “Configure” under “Connection Settings” to go to the following
interface.
③Enter IP address of the POS you want to add.
④Check “Filter destination”, “Filter POS port” and “Filter destination Port” (If you do not
check them, please skip this step) and enter destination IP, POS port and destination port you
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want to filter.
⑤Click “Display Position” under “Display Settings” to set the position of the POS
information (Use the default settings of the general settings).
⑥Check “Trigger Camera” and click “Configure” under it to bind POS to the camera. One
POS can be bound to multiple channels, but one channel can only be bound to one POS.
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⑦Click “Apply” to save the settings and then the transaction information will be displayed
on the preview image in real-time.
One POS is bound to one camera:
One POS is bound to multiple cameras:
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5.4 Preview Image Configuration
5.4.1 OSD Settings
Click StartSettingsCameraImageOSD Settings to go to the interface as shown below.
Select the camera, enter the camera name (or double click the camera name in the camera list to
change the camera name), enable or disable the name and time OSDs (if enabled, drag the red
name and time OSDs directly in the image view area to change the OSDs’ display position) and
select the date and time formats. Click “Apply” to save the settings.
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5.4.2 Image Settings
Click StartSettingsCameraImageImage Settings to go to the following interface.
Select the camera and then set the brightness, contrast, saturation and hue of the camera. Click
the “Advanced” button or in the camera list on the right side of the interface to pop up the
“Image Adjust” interface and then set the relevant setting items. Please refer to 5.4.5 Image
Adjustment for detailed introductions of these items.
You can click “Default” to restore the image settings to the default factory settings.
5.4.3 Mask Settings
Some areas of the image can be masked for privacy. Up to four mask areas can be set for each
camera. Click StartSettingsCameraImageMask Settings to go to the interface as
shown below.
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Select the camera and enable the mask. Click the “Draw” button and then drag the mouse on
the image area to set the mask area; click the “Delete” button to delete the mask areas; click
“Apply” to save the settings.
5.4.4 Fisheye Settings
Some models may not support this function.
Click StartSettingsCameraImageFisheye Settings to go to the interface as shown
below. Select the camera and the mode of fisheye and installation.
5.4.5 Audio Settings
Click StartSettingsCameraImageAudio Settings to go to the interface as shown below.
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In this interface, audio encode and type for each camera can be selected.
Audio Encode: G711A or G711U can be selectable.
Audio Type: MIC or LIN can be selectable.
5.4.6 Image Adjustment
Go to live preview interface and then click button on the tool bar under the camera
window to go to the image adjustment interface.
Image Adjustment
Select the camera and then click “Image Adjustment” to go to image adjustment tab. Refer to
the above picture. Drag the slider to set the camera’s brightness, contrast, saturation and hue
value. Check sharpen, wide dynamic and denoise and then drag the slider to set the value. Click
“Default” to set these parameters to default values.
The introductions of these parameters are as follows:
Parameter
Meaning
Brightness
It is the brightness level of the camera’s image.
Contrast
It is the color difference between the brightest and darkest parts.
Saturation
It is the degree of color purity. The color is purer, the image is brighter.
Hue
It relates to the total color degree of the image.
Sharpen
It relates to the resolution level of the image plane and the sharpness level of the
image edge.
Wide Dynamic
The wide dynamic range (WDR) function helps the camera provide clear images
even under back light circumstances. When there are both very bright and very
dark areas simultaneously in the field of view, WDR balances the brightness level
of the whole image and provide clear images with details.
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Parameter
Meaning
Denoise
Decrease the noise and make the image more thorough. Increasing the value will
make the noise reduction effect better but it will reduce the image resolution.
White Balance
Adjust the color temperature according to the environment automatically.
BLC
HLC: lowers the brightness of the entire image by suppressing the brightness of
the image’s bright area and reducing the size of the halo area.
BLC: If enabled, the auto exposure will activate according to the scene so that the
object of the image in the darkest area will be seen clearly.
Corridor
Pattern
0°, 90°, 180° or 270° can be selected. (Only some cameras support this pattern)
Image Mirror
Turn the current video image horizontally.
Image Flip
Turn the current video image vertically.
High FPS Mode
High frame rate mode, if is it enabled, the frame rate of the camera’s main stream
can be set to 1080P/720P @60fps/50fps. (Only some cameras support this mode)
Lens Control
Select the camera and then click “Lens Control” to go to lens control tab. Click or
to adjust the zoom and focus parameters of the camera’s lens. Click “Save” to save the settings.
The introductions of these parameters and buttons are as follows.
Button/Parameter
Meaning
Click / to zoom in/out the image.
Focus Mode
If manual mode is selected, focus button & “One Key Focus” & “Day/night
mode switch autofocus” will be available; if auto mode is selected, the time
interval setup will be available.
Click / to increase/decrease the focal length.
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Button/Parameter
Meaning
Click it to focus instantly.
Day/night mode
switch autofocus
If checked, the lens will focus automatically when the camera is switching
day/night mode.
Time Interval
It is the time interval when camera lens is auto-focusing. The interval can
be set in the drop-down list.
Note: if the lens of the camera connected to the NVR is fixed, the lens control function is
unavailable.
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6 PTZ
6.1 PTZ Control Interface Introduction
You can control the IP dome or PTZ which connects to the IP camera for PTZ control.
Click on the tool bar at the bottom of the live preview window to go to the PTZ control
interface as shown below. You can select another IP dome or PTZ which connects to the IP
camera on the top right of the interface for PTZ control.
Introductions of the buttons on the bottom right of the interface:
Button
Meaning
Click / / / / / / /
to rotate the dome. Click to stop rotating the dome.
Click / to zoom in / out the camera image.
Click / to increase / decrease the focal length.
Click / to increase / decrease the iris of the dome.
Drag the slider to adjust the rotating speed of the dome.
/
Click / to start / stop recording.
/
Click / to hide / show the analog joystick.
Click it to return to the live preview interface.
Analog Joystick Control
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The analog joystick on the left side of the interface provides quick PTZ control. The dome or
PTZ will rotate when you drag the analog joystick. The farther you drag the analog joystick
from the middle of the image, the faster the dome or PTZ rotates. The dome or PTZ will stop
rotating when you stop dragging the analog joystick.
3D Control
Click the camera image on any area and then the image will be centered on the clicked point.
Refer to the picture as shown below. Drag the mouse from A to B to get a green rectangle and
the rectangle area will be zoomed in.
Refer to the picture as shown below. Drag the mouse from C to D to get a green rectangle and
the rectangle area will be zoomed out.
Advanced 3D Control
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Double click the left button of the mouse on any area of the camera image and then the image
size will be doubled and centered on the clicked point.
Press and hold the left button of the mouse on any area of the camera image to zoom in the
image; press and hold the right button to zoom out the image.
Move the cursor of the mouse to the camera image and then slide the scroll wheel of the mouse
forward to zoom in the image, slide the scroll wheel of the mouse backward to zoom out the
image.
Preset Setting
Click “Preset” to go to preset operation tab and then click “Add” to pop up a window as shown
below. Select the preset and then enter the preset name in the window; finally click “OK” to
save the settings. You can add 255 presets for each dome at most.
Adjust the dome’s direction and then click “Save Position” to save the current preset position
(you can also click another preset in the preset list and then save the preset position after
adjusting the dome’s direction); click in the preset list to call the preset; click “Delete” to
delete the selected preset.
You can also go to preset setting interface for preset setting, see 6.2 Preset Setting for details.
Cruise Setting
Click “Cruise” to go to cruise operation tab and then click “Add” to pop up a window as shown
below left. You can add 8 cruises for each dome at most.
①Enter the cruise name in the “Add Cruise” window and then click “Add preset” to pop up
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the “Add Preset” window (Before adding preset to the cruise, please add preset of the dome
first).
②In the “Add Preset” window, select the preset name, preset time and preset speed and then
click “OK”.
③In the “Add Cruise” window, you can click to reselect the preset, then change the
preset time and speed. Click to delete the preset. Click “Add” to save the cruise.
Click to start the cruise and click to stop the cruise in the cruise list of the cruise
operation tab; click “Delete” to delete the selected cruise.
You can also go to cruise setting interface for cruise setting, see 6.3 Cruise Setting for details.
6.2 Preset Setting
Click StartSettingsCameraPTZPreset to go to the interface as shown below.
Add preset
Select camera and then click “Add” to add preset; or click in the camera list on the right
side of the interface to display the preset information of the dome and then click to
add preset. The operations of the “Add Preset” window are similar to that of the PTZ control
interface; please see 6.1 PTZ Control Interface Introduction for details.
Edit preset
Select camera and preset. You can enter the new name of the preset and then click to save
the new preset name. Adjust the rotating speed, position, zoom, focus and iris of the preset and
then click “Save Position” to save the preset.
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Delete Preset
Select camera and preset and then click “Delete” to delete the preset.
6.3 Cruise Setting
Click StartSettingsCameraPTZCruise to go to the interface as shown below.
Add Cruise
Click in the camera list on the right side of the interface to display the cruise information
of the dome and then click to add cruise. The operations of the “Add Cruise”
window are similar to that of the PTZ control interface; please see 6.1 PTZ Control Interface
Introduction for details.
Edit Cruise
Select the camera and cruise in the “Cruise” interface. Enter the new cruise name and then
click to save the cruise name. Click “Add Preset” to add preset to the cruise. Click
to edit the preset. Click to delete the preset from the cruise. Click one preset in the preset
list and then click to move down the preset and click to move up the preset. Click
to start the cruise and click to stop it.
Delete Cruise
Click in the camera list on the right side of the interface to display the cruise information
of the dome and then click on the top right corner of the cruise to delete the cruise.
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7 Record & Disk Management
7.1 Record Configuration
7.1.1 Mode Configuration
Please format the HDDs before recording (refer to 7.5 Disk Management for details). Click
StartSettingsRecordMode Settings to go to the mode settings interface. You can set the
record time under the “Manual Record Settings” and then click “Apply” to save the settings.
There are two record modes: auto mode and manual mode.
Auto Mode
Motion Record: Motion alarm record will be enabled when motion alarm happens.
Sensor Record: Sensor alarm record will be enabled when sensor alarm happens.
Motion Record+Sensor Record: Motion/sensor alarm record will be enabled when
motion/sensor alarm happens.
Always(24
ⅹ
7) Record+Motion Record: Normal record is enabled all the time; motion alarm
record will be started when motion alarm happens.
Always(24
ⅹ
7) Record+Sensor Record: Normal record is enabled all the time; sensor alarm
record will be started when sensor alarm happens.
Always(24
ⅹ
7) Record+Motion Record+Sensor Record: Normal record is enabled all the time;
motion/sensor alarm record will be enabled when motion/sensor alarm happens.
Always(24
ⅹ
7) Record+ Analytics Record: Normal record is enabled all the time; analytics
record will be enabled when analytics alarm happens.
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You can add more auto modes on analytics record. Click “Advanced” to pop up a window as
shown below. Check the modes in the window and then click “Add” to show the modes in the
record mode list (in the window, the checked modes can be shown in the record mode list while
the unchecked modes cannot; you shall check “Analytics Record”).
Select one auto mode to pop up the corresponding window. Set the encode, GOP, resolution,
FPS, bitrate type, quality, max bitrate and audio of each camera and then click “OK” to save
the settings. Please adjust the parameters according to the actual condition.
Video Encode: the available options will be H.265 and H.264 if the connected IP camera
supports H.265, or the option will be H.264 only.
Resolution: the higher the resolution is, the clearer the image is.
FPS: the higher the frame rate is, the more fluency the video is. However, more storage room
will be taken up.
Bitrate Type: CBR and VBR are optional. CBR means that no matter how much change is seen
in the video scene, the compression bitrate will be kept constant. VBR means that the
compression bitrate will be adjusted according scene changes. For example, for scenes that do
not have much movement, the bitrate will be kept at a lower value. This will help to optimize
the network bandwidth.
Quality: When VBR is selected, you need to choose image quality. The higher the image
quality you choose, the more bitrate will be required.
Max Bitrate: 32Kbps ~10240Kbps are optional.
GOP: group of pictures.
Manual Mode
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If the manual mode is selected, you need to set the encode parameters and record schedules of
each camera. See 7.2 Encode Parameters Setting and 7.3 Schedule Setting for details.
7.1.2 Advanced Configuration
Click StartSettingsRecordAdvanced to go to the following interface. Enable or disable
cycle record (cycle record: the earliest record data will be replaced by the latest when the disks
are full). Choose the record stream. Set the pre-alarm record time, post-alarm record time and
expiration time of each camera and then click “Apply” to save the settings.
Pre-alarm Record Time: set the time to record before the actual recording begins.
Post-alarm Record Time: set the time to record after the actual recording is finished.
Expiration Time: set the expiration time for recorded video. If the set date is overdue, the
recorded data will be deleted automatically.
7.2 Encode Parameters Setting
Click StartSettingsRecordEncode Parameters to go to the interface as shown below. Set
the encode, resolution, FPS, GOP, bitrate type, quality, max bitrate and audio of main stream
for each camera in “Event Recording Settings” and “Schedule Recording Settings” interfaces.
Click “Apply” to save the settings. You can set the record stream of each camera one by one or
set them in bulk for all cameras.
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Click StartSettingsRecordStream Settings to go to “Sub-stream” interface. Set the
encode, resolution, FPS, GOP, bitrate type, quality and max bitrate of sub-stream for each
camera in the interface and then click “Apply” to save the settings.
7.3 Schedule Setting
7.3.1 Add Schedule
Click StartSettingsRecordRecord ScheduleEdit Schedules or click StartSettings
AlarmEvent NotificationEdit Schedules to go to the interface as shown below. “24ⅹ7”,
“24ⅹ5” and “24ⅹ2” are the default schedules; you cannot edit or delete “24ⅹ7” while
“24ⅹ5” and “24ⅹ2” can be edited and deleted. Click the schedule name to display the detailed
schedule information on the left side of the interface. The seven rows stand for the seven days
in a week and each row stands for 24 hours in a day. Blue stands for the selected time and gray
stands for unselected time.
Click to add a new schedule. Refer to the picture below.
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Set the schedule name and schedule time and then click “Add” to save the schedule. You can
set day schedule or week schedule. : add button; : delete button.
Set Day Schedule
Click and then drag the cursor on the time scale to set record time; click and then
drag the cursor on the time scale to delete the selected area.
You can manually set the record start time and end time. Click or and then click
“Manual” on each day to pop up a window as shown below. Set the start and end time in the
window and then click “OK” to save the settings.
Click “All” to set all day recording; click “Reverse” to swap the selected and unselected time
in a day; click “Clear All” to clear all the selected area in a day.
Click “Copy To” to copy the schedule of the day to other days. Refer to the picture below.
Check the days in the window and then click “OK” to save the settings.
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Set Week Schedule
Click or and then click “Manual” beside to set the week schedule. Refer to the
picture below. Set the start and end time, check the days in the window and then click “OK” to
save the settings.
Click “All” to set all week recording; click “Reverse” to swap the selected and unselected time
in a week; click “Clear All” to clear all the selected area in a week.
7.3.2 Record Schedule Configuration
Click StartSettingsRecordRecord ScheduleSchedule Configuration to go to the
interface as shown below. Only when the record mode is set to “Manual” mode, can this
function be activated. Set the schedule of sensor record, motion record, timed record and
intelligence record. Click “None” in the drop-down menu to clear the schedule. Click “Apply”
to save the settings.
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Go to “Edit Schedules” interface and then click to edit the schedule. The settings of “Edit
Schedule” are similar to that of the “Add Schedule”. Click to delete the schedule.
7.4 Record Mode
7.4.1 Manual Recording
Method One: Click on the tool bar at the bottom of the live preview interface to enable
recording of the camera.
Method Two: Go to live preview interface and then click the right-click menu “Manually
Record On” in the camera window or click on the tool bar under the camera window to
start recording.
7.4.2 Timing Recording
Timing Recording: the system will record automatically according to the schedule.
Set the timing record schedule of each camera. See 7.3 Schedule Setting for details.
7.4.3 Motion Based Recording
Motion Based Recording: the system will start motion based recording when the motion
object appears in the setup schedule. The setup steps are as follows:
①Set the motion based recording schedule of each camera. See 7.3 Schedule Setting for
details.
②Enable the motion and set the motion area of each camera. See 9.2.1 Motion
Configuration for details.
The camera will start motion based recording once you finish the above settings.
7.4.4 Sensor Based Recording
①Set the sensor based recording schedule of each camera. See 7.3 Schedule Setting for
details.
②Set the NO/NC type of the sensor, enable the sensor alarm and then check and configure
the “Record”. See 9.1 Sensor Alarm for details.
7.4.5 Intelligence Recording
①Set the intelligence recording schedule of each IP camera. See 7.3 Schedule Setting for
details.
②Enable the intelligence detection (object detection, exception, tripwire, intrusion or face
detection) and draw alert surface or warning area of each IP camera. See 9.4 Smart Event for
Note: Click Start
Settings
Record
Mode Settings and then set the manual record time in the
interface. Click “Apply” to save the settings.
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details.
The camera will start intelligence recording once you finish the above settings. This function
is only available for some IPCs.
7.5 Disk
7.5.1 Disk Management
Disk Management
Click StartSettingsDiskDisk Management to go to disk management interface. You can
view the NVR’s disk number and disk status and so on in the interface. Click “Format” to
format the HDD.
Data Encryption:
①Click “Data Encrypt”.
②Enter the username and password used to log in the NVR. This username and password
shall have the permission of disk management.
③Check the disk you want to encrypt and then enter the password.
After you encrypt the data of a disk, this disk cannot be read by other NVRs unless it is
unlocked.
Data Decryption:
①Click “Change Encrypt”.
②Enter the username and password used to log in the NVR. This user shall have the
permission of disk management.
③Check the disk you want to decrypt and then empty the password.
④Click “Close Encrypt”.
Unlock the disk: when one encrypted disk is transferred from another NVR to this NVR, it
will be in locked status. Then you can select this locked disk and click “Unlock”. After you
enter the password of its data encryption, its status will be “Read Only”. Now you can read the
data of this disk but it cannot be written anything.
Some models may not support RAID function. The settings of RAID are as followings. Please
skip the settings of physical disk, array and disk mode if the NVR doesn’t support this function.
RAID
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①Enable RAID
(Go to StartSettingsDiskDisk Mode)
②Create an array. (Go to StartSettingsDiskPhysical Disk)
a. Click “Physical Disk” tab and then click “Create an array”.
b. Enter the user name and password which has the authority of Disk Management. If you
don’t have one, you can use the user name and password that you login system (the default
username: admin; the default password:123456).
c. Enter array name and select array type (like RAID5).
d. Select physical disk.
If you have 16 disks, please check 15 disks. The remaining one should be set to a hot spare.
If higher data security is needed, you can decrease physic disks and increase hot spare disks.
Please set them as needed.
a
C
b
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e. Select a hot spare. In the physical disk interface, select the disk that is not in the array and
click as shown in the following pictures.
RAID Rebuilding
If one of your disks is broken, the disk indicator on the front panel will turn red. Of course, a
warning tip will pop up if the relevant HDD exception alarm is set. You need to rebuild the
RAID after you replace the broken disk with a new one.
Click the above circled icon and then select the physical disk to rebuild.
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7.5.2 Storage Mode Configuration
Click StartSettingsDiskStorage Mode to go to the interface as shown below.
There are all four disk groups. By using disk group, you can correspond the camera to disk (the
record data of the camera in the group will be stored into the disks in the same group). The
NVR with e-SATA interface supports e-SATA recording.
The added disks and cameras will be added into group one automatically. The disks and
cameras in the groups can be deleted except group one (select a disk group and then click
on the top right corner of the added disk or camera to delete it from the group). The deleted
disks and cameras will be moved into group one automatically.
Each group can add the disks and cameras from other groups. Each disk and camera can only
be added into one group. Select a disk group and then click in the disk or camera
row to pop up a window. Check the disks or cameras in the window and then click “Add”.
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7.5.3 View Disk and S.M.A.R.T. Information
Click StartSettingsDiskView Disk Information to view the HDD information; click
“S.M.A.R.T. Information” to view the working status of the HDD. Refer to the picture below.
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8 Playback & Backup
8.1 Instant Playback
Click on the tool bar at the bottom of the preview camera window to play back the record
(click on the tool bar at the bottom of the live preview interface to set the default playback
time). Refer to the picture below. Drag the playback progress bar to change the playback time.
You can also click the right-click menu “Instant Playback” in the camera window and then set
the instant playback time to play back the record.
8.2 Playback Interface Introduction
Click on the tool bar at the bottom of the live preview interface or click StartPlayback
to go to the playback interface as shown below (click on the tool bar at the bottom of the
live preview interface to set the default playback time).
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On the panel on the right you will see the channel number and the recorded data coded by color.
The bar that runs across them represents the playback time being viewed. You can move this
bar around to export, highlight a section of the desired recording, click export and follow the
prompts. You can export single or multiple channels at the same time.
The added cameras will playback their records in the playback interface automatically. You can
also add the playback camera manually. Click in the playback window to pop up the
“Add Camera” window. Check the cameras in the window and then click “Add” to add
playback camera. The system supports a maximum of 16 synchronous playback cameras.
The buttons on the tool bar (area ①) at the bottom of the playback interface are introduced in
the table below.
Button
Meaning
Start button. Click it to pop up area ②.
Full screen button. Click it to show full screen; click it again to exit the full
screen.
Screen mode button.
OSD ON button. Click it to enable OSD; click it again to disable OSD.
Stop button.
Rewind button. Click it to play video backward.
Play button. Click it to play video forward.
Pause button.
Deceleration button. Click it to decrease the playing speed.
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Button
Meaning
Acceleration button. Click it to increase the playing speed.
Previous frame button. It works only when the forward playing is paused in
single screen mode.
Next frame button. It works only when the forward playing is paused in single
screen mode.
Click to step backward 30s and click to step forward 30s.
Open/close POS information.
Event list/tag button. Click it to view the event record of
manual/schedule/sensor/ motion and the tag information.
Backup button. Drag the mouse on the time scale to select the time periods and
cameras, and then click the button to back up the record.
Backup status button. Click it to view the backup status.
Back button. Click it to return.
Full screen motion button.
Draw rectangle. You can search the record of motion detection in the pre-defined
rectangular area.
Draw line. You can search the record of crossing the line after drawing the line.
Draw quadrilateral. You can search the record in this quadrilateral after drawing
it.
Select face button. Click it to select face. (only available for some models)
Smart playback settings. Click it to set smart playback.
Note: Some models may not support face search and face smart playback.
Introduction of area ②:
Button
Meaning
Click it to go to the intelligent analytics interface.
Click it to go to record search and backup interface; see 8.4 Record
Search, Playback & Backup for details.
Click it to go to live preview interface; see Chapter 5 Live Preview
Introduction for details.
Click on the playback window to show the tool bar as shown in area ③; right click on the
window to show the menu list. The tool bar and menu list are introduced in the table below.
Button
Menu List
Meaning
--
Move tool. Click it to move the tool bar anywhere.
Enable Audio
Click it to enable audio. You can listen to the camera audio by
enabling audio.
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Snap
Click it to snap.
Zoom In
Click it to go to the zoom in interface. The zoom in interface is
similar to that of the camera window in the live preview interface.
Click to pause the record playing; click to play the
record. When the record is paused in forward playing mode, you
can click to view the previous frame and click to
view the next frame.
Add Tag
Click it to add tag. You can play back the record by searching the
added tag. Click it and then enter the tag name in the popup
window. Click “Add” to add tag.
Switch Camera
Click it to switch the playback camera. Click it and then check the
camera in the popup window. Click “OK” to change the camera.
Close Camera
Click it to close the playback camera.
Introduction of area ④:
Click to set the date; click to set the time and then the playback camera will play the
record from the time you set. You can check the record type as required for record playback;
first you should click on the tool bar at the bottom of the interface to clear all the playback
camera, then check the record type ( : manual record; : sensor based record; : motion
based record; : schedule record; : intelligence record; : POS record) and finally
click in the playback window to add camera for playback (the record time scale will show
the record data of the checked record type only after the above operations).
Introduction of the record time scale (area ⑤):
A tool bar will appear after moving the mouse to the record time scale. Click / to
zoom the timeline; click to recover the timeline to 24 hours’ ratio. Drag the timeline or
slide the scroll wheel of the mouse on the time scale to show the hidden time on the top or
bottom of the timeline. You can also click to show the hidden time on the top of the
timeline or click to show the hidden time on the bottom of the timeline. Drag the slider at
the bottom of the time scale to show the hidden playback cameras.
The record time scale shows different record types with different colors. The green block
stands for manual record, red block stands for sensor based record, yellow block stands for
motion based record, blue block stands for schedule record and cyan block stands for
intelligence record. Click the record block to set the time and then the playback camera will
play the record from the time you set.
Drag the color block on the time scale to select the backup area and then right click the area or
click to pop up a backup information window. Click the “Backup” button in the window
to pop up the backup window. Select the device, backup path and backup format and then click
the “Backup” button to start the backup.
8.3 Smart Playback
Smart Playback Settings
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Click to go to the following interface. Set the value of “Speed of non-interest video”
(Please skip this one if you click “Skip non-interest video”), “Speed of interest video” and
“Intrusion percentage”.
Smart Playback by Drawing Rectangle
Click and draw a rectangle in the desired area. Then the system will automatically search
the record files of this area. The cyan blocks indicate that there are intelligent recording files.
Move the cursor to such block and click to play the record.
Smart Playback by Drawing Line
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Click and draw a line in the desired area. Then the system will automatically search the
record files about crossing this line. The cyan blocks indicate that there are intelligent
recording files. Move the cursor to such block and click to play the record.
Smart Playback by Drawing Quadrilateral
Click and draw a quadrangle in the desired area. Then the system will automatically
search the record files of this area. The cyan blocks indicate that there are intelligent recording
files. Move the cursor to such block and click to play the record.
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8.4 Record Search, Playback & Backup
The record data and the snapped pictures can be backed up through network, USB (U disk or
USB mobile HDD) or e-SATA (only available for some models). The file system of the backup
devices should be FAT32 format.
8.4.1 Search, Playback & Backup by Time-sliced Image
①Click StartSearch and BackupBy Time-sliced Image to go to “By Time-sliced Image”
tab. There are two view modes: by time and by camera. In the time view mode, a maximum of
64 camera thumbnails can be shown. If the camera thumbnail number is more than 64, the
cameras will be listed directly by their camera name, not the thumbnail. A maximum of 196
camera names can be listed. If the camera name number is more than 196, the time view mode
will be disabled and the camera view mode will be available only.
②Select one camera in the interface and then click the “Open” button.
③Click the image box to play the record in the small playback box on the left side of the
interface (the box which has image inside indicates that the record data exist).
④Refer to the picture below. Drag the color blocks on the time scale to select the record data
and then click the “Backup” button to pop up the “Record Backup” window as shown below.
Select the device name, backup format and path and then click the “Backup” button to start the
backup.
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⑤Click “Playback” to play the record in the playback interface (refer to 8.2 Playback
Interface Introduction for details). Click “Close” to close the interface.
Time Slice Mode Selecting:
Method One: Click “Year”, “Month” or “Day” button under the record time scale to select the
time slice mode. In “Day” mode, click / on the left/right side of the time scale to
Note: If you back up the record in private format, the system will back up a RPAS player to USB
device automatically. The private format record can be played by RPAS player only.
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view the record of the last/next day; click “Minute” in the “Picture” option under the time scale
to select “Minute” mode (in “Minute” mode, click the time scale to change the time of the 60
display windows) and click “Hour” to select “Hour” mode.
Method Two: Click beside “Camera Thumbnail” on the left top corner of the interface to
select the time slice mode.
Method Three: Right-click the mouse on any area of the time-sliced interface to go back to the
upper interface.
8.4.2 Search, Playback & Backup by Time
①Click StartSearch and BackupBy Time to go to “By Time” tab as shown below.
②Click on the bottom of the interface to add playback camera. A maximum of 16
cameras can be added for playback. Click “Modify” on the top right corner of the camera
window to change the camera and click “Clear” to remove the camera.
③Click the camera window to play the record in the small playback box on the left side of
the interface. You can set the date on the top left of the interface, check the event type as
required and click the time scale or click under the time scale to set the time. The camera
window will play the record according to the time and event type you set.
④Drag the color blocks on the time scale to select the record data (or click “Set Backup
Time” on the bottom left corner of the interface to set the backup start time and end time) and
then click “Backup” for record backup. Click “Playback” to play the record in the playback
interface.
8.4.3 Search, Playback & Backup by Event
Some models may support searching POS event.
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①Click StartSearch and BackupBy Event to go to “By Event” tab as shown below.
②Check the event type in the interface as required.
③Click to set the start time and end time on the top left of the interface.
④Check cameras on the left side of the interface or check “All” to select all the cameras and
then click to search the record. The searched record will be displayed in the list.
⑤ Click in the list to play back the record in the popup window. Click to back up
one record data or check multiple record data in the list and then click “Backup” for record
batch backup.
⑥Select one record data in the list and then click “Playback” to play the record in the
playback interface.
8.4.4 Search & Playback by Tag
Only if you add the tags can you play the record by tag search. Click StartPlayback to go to
the playback interface and then click on the bottom of the camera window to add tag
when you want to mark the playback time point of the selected camera.
Click StartSearch and BackupTag Management to go to “Tag Management” tab.
Click in the interface to play the record. Click to edit the tag name. Click to
delete the tag.
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8.4.5 Image Management
Click StartSearch and BackupImage Management to go to “Image Management” tab. The
system will display all the snapped images automatically in the list.
Click to delete the image. Click to pop up the “Export” window. Select the device
name and save path in the window and then click the “Save” button.
Click to pop up the “View Image” window. Click to export the image. Click
to view the previous image; click to view the next image; click to delete the image;
click to play all the images.
8.4.6 View Backup Status
Click StartSearch and BackupBackup Status or click on the tool bar at the bottom of
the playback interface to view the backup status.
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9 Alarm Management
9.1 Sensor Alarm
To complete the entire sensor alarm settings, you should enable the sensor alarm of each
camera and then set up the alarm handling of each camera.
①Click StartSettingsAlarmSensor to go to the following interface.
②Select the alarm type (NO or NC) according to trigger type of the sensor.
③Enable the sensor alarm of each camera and select the schedule.
④Check the “Duration”, “Record”, “Snapshot”, “Push”, “Alarm-out” and “Preset” and
enable or disable the “Buzzer”, “Pop-up Video”, “Pop-up Message Box” and “E-mail” as
required.
⑤Click “Apply” to save the settings.
The configuration steps of the above mentioned alarm linkages are as follows.
Duration: it refers to the interval time between the adjacent motion detections. For instance, if
the duration time is set to 10 seconds, once the system detects a motion, it will go to alarm and
would not detect any other motion (specific to camera) in 10 seconds. If there is another motion
detected during this period, it will be considered as continuous movement; otherwise it will be
considered as a single motion.
Record: check it and then the “Trigger Record” window will pop up automatically (you can
also click the “Configure” button to pop up the window). Select camera on the left side and
then click to set the camera as the trigger camera. Select trigger camera on the right side
and then click to cancel the trigger camera. Click “OK” to save the settings. The trigger
cameras will record automatically when the sensor alarm is triggered.
Snapshot: check it and then the “Trigger Snapshot” window will pop up automatically.
Configure the trigger camera in the window. The trigger cameras will capture images
automatically when the sensor alarm is triggered.
Push: check it and choose ON or OFF. If it is ON, the system will send messages when the
sensor alarm is triggered.
Alarm-out: check it and then the “Trigger Alarm-out” window will pop up automatically.
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Configure the trigger alarm-out in the window. The system will trigger the alarm-out
automatically when the sensor alarm is triggered. You need to set the delay time and the
schedule of the alarm outputs. See 9.6.1 Alarm-out for details.
Preset: check it and then the “Trigger Preset” window will pop up automatically. Configure the
trigger preset of each camera. To add presets, please see 6.2 Preset Setting for details.
Buzzer: if enabled, the system will begin to buzz when the sensor alarm is triggered. To set the
delay time of the buzzer, please see 9.6.4 Buzzer for details.
Pop-up Video: After camera setting, the system will pop up the corresponding video
automatically when the sensor alarm is triggered. To set the duration time of the video, please
see 9.6.3 Display for details.
Pop-up Message Box: if enabled, the system will pop up the corresponding alarm message box
automatically when the sensor alarm is triggered. To set the duration time of the message box,
please see 9.6.3 Display for details.
E-mail: if enabled, the system will send an e-mail when the sensor alarm is triggered. Before
you enable the email, please configure the recipient’s e-mail address first (see 12.1.5 E-mail
Configuration for details).
9.2 Motion Alarm
Motion Alarm: when the motion object appears in the specified area, it will trigger the alarm.
You should enable the motion of each camera first and then set the alarm handling of the
camera to complete the whole configuration of the motion alarm.
9.2.1 Motion Configuration
①Click StartSettingsCameraMotion Settings to go to the following interface.
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②Select the camera, enable the motion and set the sensitivity and duration of the camera.
Sensitivity: the higher the value is, the more sensitive it is to motion. You should adjust the
value according to the practical conditions since the sensitivity is influenced by color and time
(day or night).
Duration: it refers to the interval time between the adjacent motion detections. For instance, if
the duration time is set to 10 seconds, once the system detects a motion, it will go to alarm and
would not detect any other motion (specific to camera) in 10 seconds. If there is another motion
detected during this period, it will be considered as continuous movement; otherwise it will be
considered as a single motion.
③Drag the camera image to set the motion area. You can set more than one motion area.
Click “All” to set the whole camera image as the motion area. Click “Reverse” to swap the
motion area and the non-motion area. Click “Clear” to clear all the motion areas.
④Click “Apply” to save the settings. Click “Processing Mode” to go to the alarm handling
configuration interface of the motion alarm.
9.2.2 Motion Alarm Handling Configuration
①Click StartSettingsAlarmMotion Alarm to go to the following interface.
②Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”,
“Pop-up Video” and “E-mail”. The alarm handling setting of motion alarm is similar to that of
the sensor alarm (see 9.1 Sensor Alarm for details).
③Click “Apply” to save the settings. You can click “Motion Settings” to go to the motion
configuration interface.
9.3 Combination Alarm
①Click StartSettingsAlarm Combination Alarm to go to the following interface.
②Customize combination alarm. Set alarm name and click “Configure” under the Combined
Alarm Configuration item. Then select alarm type and alarm source. Finally, click “OK” to
save the settings.
③Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up
Video” and “E-mail”. The alarm handling setting of combination alarm is similar to that of the
sensor alarm (see 9.1 Sensor Alarm for details).
④Click “Apply” to save the settings.
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9.4 Smart Event
9.4.1 Face Detection
Face Detection: Alarms will be triggered if someone intrudes into the pre-defined alarm areas.
①Click StartSettingsAlarmFace Detection to go to the following interface.
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②Select the camera, enable the face detection and set the duration.
If the added cameras are face detection cameras, on(IPC) or off (IPC) can be selected.
③Enable “Save Source Information” or/and “Save Face Information” as needed.
④Set the snapshot interval and snapshot number. The snapshot interval refers to the time
interval that the camera captures the same face during its continuous tracking period. The
snapshot number refers to the picture number of the same face captured during its continuous
tracking period (For example: the snapshot interval is set to “30 seconds” and the snapshot
number is set to “3”; then the camera will capture the same face once every 30 seconds and it
will capture this face 3 times at most during its continuous tracking period).
⑤Enable face match exposure as need. When the brightness of the captured face is not
enough, it can be enabled.
⑥Set the alarm area. Click “Area” and then draw the alarm area of the face detection. Refer
to the following interface. Click “Draw area” and then drag the mouse to draw a detection area.
Click “Clear” to delete the alarm area. Then set the detectable face size by defining the
maximum value and the minimum value (The default size range of a single face image
occupies from 3% to 50% of the entire image).
⑦Face detection alarm linkage configuration:
In the above interface, click to go to the following interface.
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Trigger “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video”
and “E-mail” as needed.
Record: Click the “Configure” button to pop up the window. Select camera on the left side and
then click to set the camera as the trigger camera. Select trigger camera on the right side
and then click to cancel the trigger camera. Click “OK” to save the settings. The trigger
cameras will record automatically when faces are detected.
Alarm-out: Click the “Configure” button to pop up the window. Then the “Trigger Alarm-out”
window will pop up automatically. Configure the trigger alarm-out in the window. The system
will trigger the alarm-out automatically when faces are detected. You need to set the delay time
and the schedule of the alarm outputs. See 9.6.1 Alarm-out for details.
Preset: Click and then select the preset for each camera. To add presets, please see 6.2
Preset Setting for details.
Snapshot: check it. The current camera will capture images automatically when faces are
detected.
Push: If it is enabled, the system will send messages when faces are detected.
Buzzer: if it is enabled, the system will begin to buzz when faces are detected. To set the delay
time of the buzzer, please see 9.6.4 Buzzer for details.
Pop-up Video: if it is enabled, the system will pop up the corresponding video automatically
when faces are detected. To set the duration time of the video, please see 9.6.3 Display for
details.
Pop-up Message Box: if it is enabled, the system will pop up the corresponding alarm message
box automatically when faces are detected. To set the duration time of the message box, please
see 9.6.3 Display for details.
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E-mail: if it is enabled, the system will send an e-mail when faces are detected. Before you
enable the email, please configure the recipient’s e-mail address first (see 12.1.5 E-mail
Configuration for details).
⑧Click “Copy To” to copy all settings to other cameras.
⑨Click “Apply” to save the settings.
9.4.2 Face Match
(This function is only available for models with face recognition function.)
①Click StartSettingsAlarm Face Match to go to the following interface.
②Select the camera and its task. Then set the task name and specification type and then
checkmark “Enable” and select the schedule, the face database group and similarity.
Four tasks can be set up. The fourth task is stranger configuration task. If the stranger task is
enabled for the IPC, the face groups of the first three tasks that have been activated will be
enabled by default. You can also select the face group manually. If the detected face doesn’t
match the faces of the selected face groups, the system will judge it as “Stranger”.
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③Set the alarm linkage items.
Enter the text prompt. When the captured face is matched successfully, the text will
appear on the right of the live view interface.
Upload the audio prompt.
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Enable or disable real-time display and alarm output pulse. If “Real-time Display” is
enabled, the real-time match information will be displayed under the target detection
menu on the right of the live view interface. If it is disabled, the face match information
will not appear under the target detection menu on the right of the live view interface.
Trigger record, snapshot, alarm-out, preset, buzzer, push, pop-up video, E-mail and
pop-up message box as needed. The alarm linkage settings are the same as the face
detection alarm (see 9.4.1 Face Detection for details).
④Click “Copy To” to copy all settings to other cameras.
⑤Click “Apply” to save the settings.
9.4.3 Tripwire
Tripwire/Line Crossing Configuration:
Alarms will be triggered if the people or vehicles cross the pre-defined alarm line.
①Click StartSettingsAlarm Tripwire to go to the following interface.
②Select the camera, enable the line crossing detection and set the duration.
③Select the direction.
Direction: A<->B, A->B and A<-B optional. It is the crossing direction of the intruder who
crosses over the alert line.
A<->B: the alarm triggers when the intruder crosses over the alert line from B to A or from A
to B.
A->B: the alarm triggers when the intruder crosses over the alert line from A to B.
A<-B: the alarm triggers when the intruder crosses over the alert line from B to A.
④Draw line. Refer to the interface as shown above. Check “Draw line” and then drag the
mouse in the image to draw an alert line. Uncheck the “Draw line” if you finish the drawing.
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Click the “Clear” to delete the alert line.
⑤Click “Detection Target” to choose the detection target and the sensitivity. The detection
target includes people, car and motorcycle. Only some IPCs can detect human or vehicle
separately. If the camera doesn’t support this function, please skip this step.
⑥Click to configure tripwire alarm linkage items.
Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up
Video” and “E-mail”. The alarm linkage settings are the same as the face detection alarm (see
9.4.1 Face Detection for details).
Enable “IPC_Audio” or “IPC_Light” as needed. (only some IPCs support these two
functions). To set the IPC voice and its times and volume, please refer to 9.6.6 Audio for details.
To set the light flashing time and frequency of the IPC, please refer to 9.6.7 Light for details.
⑦Click “Copy To” to copy all settings to other cameras.
⑧Click “Apply” to save the settings.
9.4.4 Intrusion Detection
Intrusion Configuration:
Alarms will be triggered if the people or vehicles intrude into the pre-defined area.
①Click StartSettingsAlarm Intrusion to go to the following interface.
②Select the camera, enable the intrusion detection and set the duration.
③Select the alarm area. Up to 4 alarm areas can be set up.
④Draw the alarm area of the intrusion detection. Refer to the interface as shown below.
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Check “Draw Area” and then click around the area where you want to set as the alarm area in
the image (the alarm area should be a closed area). Uncheck the “Draw Area” if you finish the
drawing. Click the “Clear” to delete the alarm area.
⑤Click “Detection Target” to choose the detection target and the sensitivity. The detection
target includes people, car and motorcycle.
⑥Click to configure intrusion detection alarm linkage items.
Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up
Video” and “E-mail”. The alarm linkage settings are the same as the face detection alarm (see
9.4.1 Face Detection for details).
Enable “IPC_Audio” or “IPC_Light” as needed. (only some IPCs support these two
functions). To set the IPC voice and its times and volume, please refer to 9.6.6 Audio for details.
To set the light flashing time and frequency of the IPC, please refer to 9.6.7 Light for details.
⑦Click “Copy To” to copy all settings to other cameras.
⑧Click “Apply” to save the settings.
9.4.5 Object Detection
Object Detection Configuration:
①Click StartSettingsAlarmObject Detection to go to the following interface.
②Select the camera, enable the object detection and set the duration and detect type. There
are two detect types: Abandoned object and missing object.
Abandoned object: Alarms will be triggered if there are articles left in the pre-defined
detection area.
Missing object: Alarms will be triggered if there are articles missing in the detection area drew
by the users.
③Select the alarm area. A maximum of 4 alarm areas can be set.
④Draw the alarm area of the object detection. Refer to the interface as shown above. Check
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“Draw Area” and then click around the area where you want to set as the alarm area in the
image (the alarm area should be a closed area). Uncheck the “Draw Area” if you finish the
drawing. Click the “Clear” to delete the alarm area.
⑤Click to configure object detection alarm linkage items. Enable or disable “Record”,
“Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”. The
alarm linkage settings are the same as the face detection alarm (see 9.4.1 Face Detection for
details).
⑥Click “Copy To” to copy all settings to other cameras.
⑦Click “Apply” to save the settings.
9.4.6 Exception
Exception Configuration:
①Click StartSettingsAlarmException to go to the following interface.
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②Select the camera and detection duration and then enable the relevant detection as needed.
Scene Change: Alarms will be triggered if the scene of the monitor video has changed.
Video Blurred: Alarms will be triggered if the video becomes blurry.
Video Color Cast: Alarms will be triggered if the video becomes obscured.
③Set the sensitivity of the exception detection.
④Click to configure exception alarm linkage items. Enable or disable “Record”,
“Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”. The
alarm linkage settings are the same as the face detection alarm (see 9.4.1 Face Detection for
details).
⑤Click “Copy To” to copy all settings to other cameras.
⑥Click “Apply” to save the settings.
9.4.7 Crowd Density Detection
Only some IPCs may support this function.
Crowd Density Configuration:
Alarms will be triggered if the crowd density exceeds the set threshold value in the pre-defined
area.
①Click StartSettingsAlarmCrowd Density to go to the following interface.
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②Select the camera, enable the crowd density detection and set the duration, refresh
frequency and alarm threshold.
Refresh Frequency: It refers to the refresh time of the detection result report.
Alarm Threshold: Alarms will be triggered once the percentage of the crowd density in a
specified area exceeds the pre-defined threshold value.
③Select the alarm area. Draw the alarm area of the crowd density detection. Refer to the
interface as shown below. Check “Draw Area” and then drag the mouse to draw a rectangle
area. Uncheck the “Draw Area” if you finish the drawing. Click the “Clear” to delete the alarm
area.
④ Click to configure crowd density detection alarm linkage items. Enable or disable
“Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and
“E-mail”. The alarm linkage settings are the same as the face detection alarm (see 9.4.1 Face
Detection for details).
⑤Click “Copy To” to copy all settings to other cameras.
⑥Click “Apply” to save the settings.
9.4.8 People Intrusion Detection
Only some IPCs may support this function.
People Intrusion Configuration:
Alarms will be triggered if someone enters into the detection area.
①Click StartSettingsAlarmPeople Intrusion to go to the following interface.
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②Select the camera, enable the people intrusion detection and set the duration and sensitivity.
③ Click to configure people intrusion detection alarm linkage items. Enable or disable
“Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”.
The alarm linkage settings are the same as the face detection alarm (see 9.4.1 Face Detection
for details).
④Click “Copy To” to copy all settings to other cameras.
⑤Click “Apply” to save the settings.
9.4.9 People Counting
Only some IPCs may support this function.
People Counting Configuration:
This function is to calculate the number of people entering or exiting in the detected area on the
video by detecting, tracking and counting the head shapes of people.
①Click StartSettingsAlarmPeople Counting to go to the following interface.
②Select the camera, enable the people counting detection and set the duration, sensitivity,
statistic cycle, enter threshold, departure threshold and retention threshold.
Statistic cycle: Always, daily, weekly and monthly are optional.
Counting Reset: The current number of people counting will be cleared and the statistic cycle
will restart by clicking “Reset” button.
③Set the alarm area and entrance direction. Click “Draw Area” and drag the mouse to draw a
rectangle area. Drag the four corners of the rectangle to modify its size and drag the lines of the
rectangle to change its position. Uncheck the “Draw Area” if you finish the drawing. Click
“Clear” to clear the area. Click and drag the arrow or the other end of the arrow line to change
the people entrance direction.
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④ Click to configure people counting alarm linkage items. Enable or disable “Record”,
“Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”. The
alarm linkage settings are the same as the face detection alarm (see 9.4.1 Face Detection for
details).
⑤Click “Copy To” to copy all settings to other cameras.
⑥Click “Apply” to save the settings.
9.5 Exception Alarm
9.5.1 IPC Offline Settings
①Click StartSettingsAlarmExceptionIPC Offline Settings to go to the interface as
shown below.
②Enable or disable “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video”,
“Pop-up Message Box” and “E-mail”. The IPC Offline Settings are similar to that of the sensor
alarm (see 9.1 Sensor Alarm for details).
③Click “Apply” to save the settings.
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9.5.2 Exception Handling Settings
①Click StartSettingsAlarmExceptionException Handling Settings to go to the
interface as shown below.
②Enable or disable “Push”, “Alarm-out”, “Buzzer”, “Pop-up Message Box” and “E-mail”.
The exception handling settings are similar to that of the sensor alarm (see 9.1 Sensor Alarm
for details).
③Click “Apply” to save the settings.
9.6 Alarm Event Notification
9.6.1 Alarm-out
①Click StartSettingsAlarmEvent Notification to go to the following interface.
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②Set the delay time and the schedule of each alarm-out. You can click “Edit Schedules” to
edit the schedules (see 7.3.1 Add Schedule for details).
③Click “Apply” to save the settings. You can click “Test” to test the alarm output.
9.6.2 E-mail
Click StartSettingsAlarmEvent NotificationE-mail to go to the e-mail configuration
interface. Set the e-mail address of the recipients. See 12.1.5 E-mail Configuration for details.
9.6.3 Display
Click StartSettingsAlarmEvent NotificationDisplay to go to the display configuration
interface. Set the duration time of the pop-up video and the pop-up message box. If you device
support two outputs, please set the output of the pop-up video as needed. After that, click
“Apply” to save the settings.
9.6.4 Buzzer
Click StartSettingsAlarmEvent NotificationBuzzer to go to the buzzer configuration
interface. Set the delay time of the buzzer and then click “Apply” to save the setting. You can
click “Test” to test the buzzer.
9.6.5 Push Message
Click StartSettingsAlarmEvent NotificationPush Message to go to the interface as
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shown below. Check “Enable” and then click “Apply” to save the settings. If Push Server is
online, it will push messages to the mobile clients.
9.6.6 Audio
Click StartSettingsAlarmEvent NotificationAudio to go to the interface as shown
below.
①Choose the camera.
②Select the voice and the times the voice will be uttered.
③Set the volume and select the audio language.
9.6.7 Light
Click StartSettingsAlarmEvent NotificationLight to go to the interface as shown
below. In this interface, you can set the light flashing time and frequency when an alarm is
triggered.
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9.6.8 Alarm Server
Go to AlarmAlarm Server interface as shown below.
Enable the alarm server and enter server address and port of the alarm server. Then select
protocol. If “Send Heartbeat” is enabled, set the interval times. After that, test the effectiveness
of the alarm server. Having tested successfully, please click “Apply”. When an alarm occurs,
the device will transfer the alarm event to the alarm server. If an alarm server is not needed,
there is no need to configure this section.
9.7 Manual Alarm
Click on the tool bar at the bottom of the live preview interface to pop up a window. Click
“Trigger” to start alarm. Click “Clear” to stop alarm.
9.8 View Alarm Status
Click StartSettingsAlarmAlarm Status or click on the tool bar at the bottom of the
live preview interface to view the alarm status.
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Click “Clear” to stop the buzzer when the buzzer alarm happens. Click to view the detail
information as shown below.
If the exception information is more than one page, you can enter the number in the box and
then click to jump to the specified page. Click / to view the exception alarm
information in the previous/next page.
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10 Intelligent Analytics
10.1 Target Detection View
10.1.1 Figure/Vehicle Detection View
Only when the camera supports human/vehicle detection, can you view the real-time captured
people or vehicle pictures. The setting steps are as follow:
①Enable the Tripwire/Intrusion function of IPCs, draw the line or area and choose the
detection target (see 9.4.3 Tripwire and 9.4.4 Intrusion Detection for details).
② Go to live view interface and then click to go to the target detection interface of this
channel. In this interface, you can switch the channel on the top right. You can also click
on the top right corner of the live view interface and then choose the target detection tab to go
to the target detection interface of multi-channel as shown below. Click the captured picture on
the right of the live interface to see the snapshot detailed information, such as snapshot time,
camera, event type and target type. Click “More” to bring up a dropdown list. Click “Search”
to go to smart figure/vehicle search interface. The system will automatically search captured
people/vehicles. Click “Playback” to go to the playback interface. Click “Export” to export the
captured pictures. Click “Information” to view the target ID.
10.1.2 Face Detection/Match View
Only the face recognition NVR supports the following functions. If your NVR doesn’t support
them, please skip the following instructions.
The setting steps are as follow:
①Enable face detection function (see 9.4.1 face detection for details).
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②Enable face match function and set the alarm linkage items (see 9.4.2 face match for
details).
③Go to live view interface and click on a face detection channel. This will bring a toolbar
under the channel. Then click to go to the target detection interface of this channel. In this
interface, you can switch the channel on the top right. You can also click on the top right
corner of the live view interface and then choose the target detection tab to go to the target
detection interface of multi-channel as shown below.
For unknown faces, you can select this face and click under the captured face to register
this face (see the following picture); click to quickly go to the smart face search interface
where you can search the matching face information; click to quickly go to the smart face
playback interface; click to view snapshot details.
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Before registering target face pictures, please add groups for them in advance (see 10.2 Face
Database Settings for details).
After the face pictures are registered, the system will compare them automatically once the
corresponding faces are captured next time. Refer to the following picture.
Double click the face picture to see the snapshot details as shown below.
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In this interface, the snapshot detail information can be shown, such as snapshot picture,
original image, snapshot time and camera. Click “more” and then a dropdown list will display.
Click “Register” to register the current snapshot. Click “Search” to go to face search interface.
Click “Playback” to go to the playback interface. Click “Export” to export this snapshot details.
Click “Information” to view face ID.
In the face match interface, click “Settings” to pop up the following window.
Target Detection Display: Face, figure and vehicle can be enabled. If disabled, the captured
target picture will not be displayed under the target detection tab in the live view interface.
Display Strategy: Two options-Comparison priority and only comparison
Video Overlay Display:
If “Target box” is clicked, you will see the target traced by a little red box.
If “Rule Line and Area” is checked, you will see the rule line of tripwire detection and
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detection area of intrusion detection displayed on the screen.
When the captured face pictures are successfully recognized, click the picture on the right to
pop up a face detail window as shown below. In this window, you can see the captured face
picture, the matched picture of face library and the relevant information. You also can view the
original image, search image by snapshot, play back by snapshot and export the face details by
clicking “More” button.
Additionally, you can view the historical captured face pictures and face match information in
the face match interface by clicking “History” tab. Besides registering face pictures in the live
view interface, you can also add target face pictures in the face database interface.
10.2 Face Database Settings
Before face comparison, you shall create face groups in the face database interface and add
face pictures for each group.
Face Database Management
Click StartIntelligent AnalyticsFace Database to go to the following interface.
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For the first time, you can click “+” or “Add Group” to add groups.
To add targets for each group
①Select a list and then click to expand the list as shown below.
②Click “Add” and then click “Select Face” to add face images. You can add faces from
snapshot gallery or external faces. Here we take adding faces from snapshot gallery for
example. Select search time or self define the search time and then click “Search” to search
target faces. Then select the desired faces and click “Select”. After that, add the corresponding
information, like name, gender, birthday, ID number, phone number and so on.
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You can choose a face picture and then click “Entry” to register.
Having saved the target image, click the image and then the detailed information will be listed
on the right.
You can quickly copy a face picture to other groups by clicking “Copy To”.
Add external faces
①Save the face pictures in your USB storage device and then insert the USB storage device
into the USB port of the NVR.
②Go to the face database interface. Click to expand the group and then click “Add”.
③Select “External faces” to select face pictures. You can select one face to add or multiple
faces to add. To add multiple faces: a. put face pictures and the description file (.csv or .txt) to
one specific folder (please edit the detailed descriptions of these pictures according to the
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personal information description); b. click “All” to select all face pictures; c. click “Full Entry”.
Note: the added image must be less than 70KB and the image format shall be “.jpg” and
“.jpeg”.
Import and Export Face database
Insert your mobile storage device into the USB interface of the NVR and then click “Import and
Export” to import or export the face database settings.
10.3 Smart Search
10.3.1 Face Search
Face Search
①Click Start Intelligent Analytics Smart SearchFace to go to the following interface.
②Click to choose face detection cameras.
③Select groups: all, allow list, stranger or block list can be selected.
④Click “Search” to search face pictures. You can view face pictures by time or by camera.
⑤Click the searched face picture to play in the small playback window; select a face picture
and click “Backup” to export it.
Click “Original” to see the original image as shown below.
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Click “List” to view the snapshot information list. Click to view the detail information;
click to back up the image.
Image Search by Face Image
In the face picture search interface, click to go to the following interface.
① Click to add the target face which can be searched and added from recent, face
database, snapshot gallery and external faces. A single face picture or multiple face pictures can
be added and searched. (Take a single face picture for example)
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To add target face from recent
a. Choose the face.
b. Click “Select Face”.
To add target face from face database:
a. Click “More” to choose groups.
b. Select a target face and click “Select Face”.
To add target face from snapshot gallery:
a. Select time, camera and filter condition.
b. Click “Settings” to set similarity and select groups.
c. Click “Search”.
d. Check a face and click “Select Face”.
To add target face from external face:
a. Save the target face to the mobile storage device and then insert this device into the USB
interface of NVR.
b. Select “External Face” to import the face in this interface.
②Set similarity and then click “Search”.
③Click the searched image to play records in the small window.
④Select the searched image and click “Backup Picture” or “Backup Record”. Then click
“Backup” to build backups for pictures or records.
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View Image by Time
Click “Time” tab to view images by time as shown below.
Click the searched image to play. Click to view the detail information of the compared
target face.
View Match Images
Click “Match” tab to view match images as shown below.
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Track Playback
Select “Track” to go to the following interface.
Descriptions of buttons on the track interface
Fixed Window
Frame
Followed Window
Fast Forward（x2;x4）
Exchange Window
Normal Speed
Stop
Start/Stop Track
Play
Edit Map
Previous
Edit Color
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Next
Click on the camera name and then an event list appears. Click one item to play the record.
Click button beside the fixed window icon to show “Followed Window” and “Exchange
Window” icons. The small playback window will float on the map window by clicking
“Followed Window” as shown below.
Click to switch play speed. 1x and 2x can be switched. Click to view event list.
Click one item to play this event.
Click “Exchange Window” to switch the position of the map window and the playback
window.
Click button to go to the following interface.
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Click “Load Map” to add a map. Then drag the camera names on the map to change their
locations. Choose a color on the left color list to set your favorite color for camera names.
Load Map: ① Save the map to the USB storage device and then insert the USB storage device
into the NVR. ② Click “Load Map” button to upload the map.
Click button to modify the colors of camera name and track line and set the line width.
Face Search by Snapshot
In the live or playback interface, click on a face detection camera and then select on the
toolbar. This will bring the following window.
Drag the mouse to select a face and then click “Search by Face” to go to the following interface.
You can see its snapshot pictures, match pictures, original pictures and so on by clicking the
corresponding tab.
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10.3.2 Figure Search
Click Start Intelligent AnalyticsSmart SearchFigure to go to the smart figure search
interface.
Select the search time, camera and event and then click “Search” to view the searched pictures.
Click the searched picture to play the record in the small window. Select pictures and check
“Backup Picture” and/or “Backup Record” and then click “Backup” to back up the pictures and
/or records. Click “Original” to view the captured original pictures. Click “List” to view the file
list of the captured pictures.
Click and select “Add to favorite” to add a favorite group and save the current searched
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pictures to the favorite group. Then you can quickly view these figure pictures by clicking
and choosing the group name.
10.3.3 Vehicle Search
①Click Start Intelligent AnalyticsSmart SearchVehicle to go to the vehicle search
interface.
②Select the time, camera, event and vehicle type. Then click “Search” to search vehicles.
Event: Intrusion or Tripwire can be selected.
Vehicle: Car or Motorcycle can be selected.
You can view face pictures by time or by camera.
Click a searched vehicle picture to play it in the small window. Select vehicle pictures and
check “Backup Picture” and/or “Backup Record” and then click “Backup” to back up the
pictures and /or records.
Click to add a favorite group and save the current searched pictures to the favorite group.
Then you can quickly view these vehicle pictures by clicking and choosing the group
name.
③Click “Original” to see the original pictures; click “List” to view the snapshot information
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list. Click to view the detail information; click to back up the image.
10.3.4 Customization Search
If you want to view the figure, vehicle or face pictures simultaneously, you can choose
customization search.
①Click “Customization”.
②Select the search time, camera, event and vehicle as needed. The events include “Face
Detection”, “Face Match-Block List”, “Face Match-Allow List”, “Face Match-Stranger”,
“Intrusion” and “Tripwire”.
Click a searched picture to play it in the small window. Select pictures and check “Backup
Picture” and/or “Backup Record” and then click “Backup” to back up the pictures and /or
records.
Click to add a favorite group and save the current searched pictures to the favorite group.
Then you can quickly view these pictures by clicking and choosing the group name.
10.3.5 Behavior Search
①Click StartIntelligent AnalyticsSmart SearchBehavior to go to the behavior search
interface as shown below.
Behavior Detection: when you select the smart playback mode, the system will analyze the
video including the motion detection, tripwire and intrusion detection.
②Set the searching time period and you will search the channel which has the intelligence
detection record.
③Check the channel and select the smart playback.
④Select the channel and then set the backup time to backup.
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: Smart playback settings button. Click it to set intrusion percentage.
: Full screen motion button.
: Motion button.
: Draw line button. You can search the record of crossing the line after drawing the line.
: Draw quadrilateral. You can search the record in this quadrilateral after drawing it.
10.4 Smart Playback by Face Search
①Go to StartPlayback. Select “Smart Playback” and then click to set face smart
playback parameters.
②Enable face playback.
③Set similarity. The higher the sensitivity value is, the lower the searching accuracy is, and
vice versa.
④Select targets. You can select targets from recent, face database, snapshot gallery or
external faces.
⑤Select search mode.
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Move the cursor to the time block where the record exists and click to play those records.
10.5 View Statistical Information
Click Start Intelligent AnalyticsStatistics to go to the following interface. In this interface,
you can view the person and vehicle statistical information or you can customize the statistical
information.
View Person Information:
Note: The person information includes face information and figure information.
①Select the time.
②Select cameras.
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③Select events as needed, such as face detection, face match, intrusion and tripwire.
View Vehicle Information:
①Click “Vehicle”
②Select the time and cameras.
③Select events as needed. The events include intrusion and tripwire.
④Select the vehicle type.
To customize statistical information:
Click “Customization” and then select events, personnel and vehicle as needed.
10.6 Face Attendance
Click StartIntelligent AnalyticsFace Attendance to go to the following interface.
To search attendance information
① Click behind camera and group to choose the desired cameras and groups.
②Set the attendance date. You can choose day, week, month and today or customize the time
period.
③Set the start time and the end time of working.
④Click “Search” to view the attendance state.
If some specific person’s attendance state needs to know, you can click “Advanced” and then
enter the name and choose the type.
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Click “Export” to export the searched attendance information.
Click to view the detailed information of attendance. In this interface, click to go to
the face search interface.
10.7 Face Check-In
Click StartIntelligent AnalyticsFace Attendance to go to the following interface.
The search steps of face check-in are as follows.
① Click behind camera and group to choose the desired cameras and groups.
②Set the check-in date. You can choose day, week, month and today or customize the time
period.
③Set the start time and the end time of face check-in.
④Click “Search” to view the check-in state.
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If you want to know the detailed check-in information of someone, please click “Advanced”
and then enter the name and choose the type to search.
Click to view the detailed information. In this interface, the checked image can be viewed.
Click to view the registered face picture of this person.
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11 Account & Permission Management
11.1 Account Management
Click StartSettingsAccount and AuthorityAccountEdit User to go to the interface as
shown below.
Area ① displays the user permissions. Area ② displays the user list. Click the user in the list
to display its user permissions in area ①.
There are three default permission groups (“Administrator”, “Advanced” and “Common”)
available when adding accounts. You can manually add new permission group (see 11.3.1 Add
Permission Group for details).
Only admin and the users that have the “Account and Authority” permission can manage the
system’s accounts. Group “Administrator” owns all the permissions displayed in area ①
except “Account and Authority” and its permissions cannot be changed while the permissions
of “Advanced” and “Common” can be changed.
11.1.1 Add User
①Click StartSettingsAccount and AuthorityAccountAdd User or click
beside the search box to pop up the window as shown below.
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②Set the username, password and group. User can also set the pattern lock here. The e-mail
address and MAC address are optional (enter the MAC address after you check it). Click
“Add” to add the user.
11.1.2 Edit User
Click StartSettingsAccount and AuthorityAccountEdit User and then click in
the user list or double click the user to edit the user information. Click to delete the user
(the user admin cannot be deleted).
Edit Security Question
You can set password security only for admin. Click “Edit Security Question” and then set
questions and answers in the popup window. If you forget the password for admin, please refer
to Q4 in Appendix A FAQ for details. The passwords of other users can be recovered by admin
or the users that have the “Account and Authority” permission.
Modify Password
Only the password of admin can be modified. Click “Modify Password” to pop up a window.
Enter the current password and then set new password. Click “OK” to save the settings.
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Modify Pattern Lock
Some models may not support this function.
Click “Modify Pattern Lock” to pop up a window.
Input current password and then check “Enable” to set pattern lock.
Recover Password
Click “Recover Password” to reset the password to 123456.
Edit User
Click “Edit User” to pop up the window as shown below. The admin is enabled, its permission
control is closed and permission group cannot be changed by default. You can enable or disable
other users (if disabled, the user will be invalid), open or close their permission control (if
closed, the user will get all the permissions which admin has) and set their permission groups.
Click “OK” to save the settings.
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11.2 User Login & Logout
Login: Click StartLogin or directly click the preview interface and then select username and
enter the password in the popup window. Click the “Login” button to log in the system.
Logout: Click StartLogout or click StartShutdown to pop up the “Shutdown” window.
Select “Logout” in the window and then click “OK” to log out the system.
11.3 Permission Management
11.3.1 Add Permission Group
Click StartSettingsAccount and AuthorityAccountEdit Permission Group to go to the
interface as shown below.
Click to add permission group. Set the group name, check the permissions as required and
then set the “Local” and “Remote” permissions. Click “Add” to save the settings.
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11.3.2 Edit Permission Group
Go to “Edit Permission Group” interface and then click in the group list to edit the
permission group (the operations of the “Edit Permission Group” are similar to that of the “Add
Permission Group”, please see 11.3.1 Add Permission Group for details). Click to save
the group as another group. Click to delete the permission group. The three default
permission groups (“Administrator”, “Advanced” and “Common”) cannot be deleted.
11.4 Black and White List
①Click StartSettingsAccount and AuthoritySecurity to go to the following interface.
②Check “Enable” and then choose “Enable Allow List (white list)” or “Enable Block List
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(black list)” (the PC client of which the IP address is in the white list can access NVR remotely
while the PC client in the black list cannot).
③Add IP/IP segment/MAC. Click “Add IP” or “Add MAC” and then check “Enable” in the
popup window (only if you check it can the IP/IP segment/MAC you add be effective). Enter
the IP/IP segment/MAC and then click “OK”. In the above interface, click to edit IP/IP
segment/MAC, click to delete it. Click “Apply” to save the settings.
11.5 Preview On Logout
Click StartSettingsAccount and AuthoritySecurityPreview on Logout to go to the
following interface.
Set a camera and then enable or disable the preview permission on logout as required. If a
camera’s preview permission on logout is “ON”, you can view the live image of the camera
when the system is logged out, or the live image of the camera cannot be seen when logged
out.
11.6 Network Security
Click StartSettingsAccount and AuthoritySecurityNetwork Security to go to the
following interface. You can enable APR Guard.
ARP Guard: Address Resolution Protocol Guard. This function can protect the LAN from APR
attack and make the network run stably. If it is enabled, you can enable auto gateway MAC or
manually set gateway MAC. Additionally, detection defense also can be enabled as needed.
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11.7 Password Security
Click StartSettingsAccount and AuthoritySecurityPassword Security to go to the
following interface.
In this interface, you can set the level and expiration time of the password.
11.8 View Online User
Click StartSettingsAccount and AuthorityUser Status to view the online user
information (you can view the online user name, login type, IP address and login time; click
to pop up a window showing the preview occupied channel number and playback occupied
channel number).
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12 Device Management
12.1 Network Configuration
12.1.1 TCP/IP Configuration
Click StartSettingsNetworkTCP/IP to go to the following interface. Check “Obtain an
IPv4 address automatically”, “Obtain an IPv6 address automatically” and “Obtain DNS
automatically” to get the network addresses automatically, or manually enter the network
addresses. You can modify the MTU value according to the network condition (MTU,
Maximum Transmission Unit, can be modified according to network condition for higher
network transmission efficiency). Click “Apply” to save the settings.
Note:
Internal Ethernet Port
If you use the NVR with the PoE network ports, click “Internal Ethernet Port” to go to the
following interface.
The internal Ethernet port is the port which is used to connect all the PoE ports with the NVR
system. The PoE ports are available if the internal Ethernet port is online; if it is offline, all the
PoE ports will be unavailable, may be the internal Ethernet port is broken. The network
addresses of the internal Ethernet port can be changed to make the port in the same network
segment with the IP cameras which are directly connected to the PoE ports of the NVR (it is
not recommended to change the network addresses of the internal Ethernet port).
Mode: Non-long line mode or long line mode can be selectable. The non-line mode is the
default setting. If the transmission performance of your network cables connected the PoE
ports and IPC are not so good or these network cables are very long, you can choose long line
mode.
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Multiple Ethernet Ports Setting
If the NVR has two network ports or above, you can select the network work pattern as
required.
TOE: It is a technology for improving the network transmission speed. Please enable it
according to the actual network situation. If TOE is enabled, it shall be high speed mode. Then
multiple address setting or network fault tolerance can be chosen and configured. If TOE is not
enabled, it shall be compatible mode. Then the network fault tolerance cannot be selected and
set up.
Network Fault Tolerance:
The two network ports will be bound to one IP address if you select the “Network Fault
Tolerance” pattern. There are many advantages of this work pattern: 1. increase the bandwidth;
2. form a network redundant array to share the load. When a failure happens to one network
port, the other port will take over the entire load immediately. The takeover process is seamless
and the network service will not be broken off.
Refer to the figure as shown below. If “Network Fault Tolerance” is selected, check “Obtain an
IPv4 address automatically”, “Obtain an IPv6 address automatically” and “Obtain DNS
automatically” to get the network addresses automatically, or manually enter the network
addresses; select one Ethernet port as the primary card and then click “Apply” to save the
settings.
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Multiple Address Setting:
If “Multiple Address Setting” is selected, the IP addresses of the two Ethernet ports should be
set respectively. Refer to the picture as shown below.
Check “Obtain an IPv4 address automatically”, “Obtain an IPv6 address automatically” and
“Obtain DNS automatically” to get the network addresses automatically, or manually enter the
network addresses; select one Ethernet port as the default route and then click “Apply” to save
the settings.
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12.1.2 Port Configuration
Click StartSettingsNetworkPort to go to the interface as shown below. Enter the HTTP
port, HTTPS port, server port and POS port of the NVR, and then click “Apply” to save the
settings. You can also enable and set RTSP port (please check “Anonymous” as required).
HTTP Port: the default HTTP port of the NVR is 80. The port number can be changed to
others like 81. The port is mainly used to web client access. If you want to access the NVR
through a web browser, you should enter IP address plus HTTP port in the address bar of the
web browser like http://192.168.11.61:81.
HTTPS Port: the default HTTPs port of the NVR is 443.
HTTPs provides authentication of the web site and protects user privacy. How to use it?
①Enter IP address plus HTTP port in the address bar of the web browser. Then enter
username and password to log in. Click Functional PanelNetworkHTTPS to go to the
following interface.
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②Install a certificate.
* You can create a private certificate here. Click the “Create” button to create a private
certificate. Enter the country (only two letters available), domain (NVR’s IP address/domain),
validity date, password, province/state, region and so on. Then click “OK” to save the settings.
* If there is a signed certificate, click “Browse” to select it and then click “Install” to install it.
* Click “Create a certificate request” to enter the following interface.
Click “Create” to create the certificate request. Then download the certificate request and
submit it to the trusted certificate authority for signature. After receiving the signed certificate,
import the certificate to the device.
③After the certificate has been installed, enable this function and apply it. Then the camera
can be accessed by entering https://IP: https port via the web browser (eg.
https://192.168.1.201:443).
Server Port: the default server port of the NVR is 6036. The server port number can be
changed as required. The port is mainly used in network video management system.
POS Port: the default POS port of the NVR is 9036.
API Server: You can log in the media player which supports the RTSP protocol by the
username and password here. Moreover, the third-party can further develop through API
service.
Note: The HTTP port and server port of the NVR should be mapped to the router before you access
the NVR via WAN.
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Authentication: Basic authentication and digest authentication are optional.
Username: admin (it cannot be modified)
Password: Set it as needed.
Tips: The username and password of API Server here cannot be used to log in NVR. It is
recommended to set the password of the API server different from the password of “admin”
that is used to log in NVR.
RTSP Port: RTSP real-time stream protocol can be used to control the sending of real-time data.
By media player (like VLC player) which supports the RTSP real-time stream protocol, you
can view the live images synchronously. The default RTSP port is 554 and it can be changed as
needed. (The address format: rtsp://IP address:554/chID=1&streamType=main or rtsp://IP
address:554/chID=1&streamType=sub; main indicators main stream; sub indicators sub stream;
chID indicators channel ID).
Examples: ① Enable RTSP and “Anonymous”. Then open the VLC player and enter the
address (for example: rtsp://192.168.1.88:554/chID=1&streamType=main) in the network
address bar of the VLC player. Then you can view the video of channel 1.
②Enable RTSP and open the VLC player. After that enter the address (for example:
rtsp://192.168.1.88:554/chID=1&streamType=sub) in the network address bar of the VLC
player. Then a login box will pop up. Enter the username and password which shall be as the
same as the username and password of API server. Then you can view the video of channel 1.
Note: only some versions may support API server function. Please skip the following
instructions if your DVR doesn’t support it.
12.1.3 PPPoE Configuration
Click StartSettingsNetworkPPPoE to go to the interface as shown below. Check
“Enable” in “PPPoE Settings” and then enter the username and password obtained from the
dealer. Click “Apply” to save the settings.
12.1.4 DDNS Configuration
The DDNS is used to control the dynamic IP address through domain name. You can access to
the NVR easily if the DDNS is enabled and configured.
Click StartSettingsNetworkDDNS to go to the interface as shown below.
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Check “Enable” and then select the DDNS type. Enter the server address, domain name,
username and password according to the selected DDNS type. Click “Test” to test
the effectiveness of the input information. Click “Apply” to save the settings.
You will have to enter the server address and domain name if some DDNS types are selected.
Go to the relative DNS website to register domain name and then enter the registered domain
information here). Now we take www.dvrdydns.com for example.
①Enter www.dvrdydns.com in the address bar to visit its DNS website.
②Click Registration to go to the interface as shown below. Set the DDNS account
information (username, password and so on) and then click Submit to save the account.
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③Create domain name and then click Request Domain.
④After you successfully request your domain name, you will see your domain name
information in the list.
⑤Click StartSettingsNetworkDDNS to go to DDNS setting interface. Enable DDNS
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and then select the www.dvrdydns.com DDNS type. Enter the registered username, password
and domain name and then click “Apply”.
⑥Map the IP address and HTTP port in the router (you can skip this step if UPnP function is
enabled).
⑦Enter the registered domain name plus HTTP port like http://www.xxx.dvrdydns.com:81
in the address bar and then press Enter key to go to the web client.
12.1.5 E-mail Configuration
Click StartSettingsNetworkE-mail to go to the following interface.
Enter the sender’s name, e-mail address, SMTP server and SMTP port (you can click “Default”
to reset the SMTP port to the default value) and then enable or disable the SSL and attaching
image. Select the username (the username list will be updated automatically according to the
email address you enter) and enter the password of the sender and then click “Apply” to save
the settings (you don’t have to enter the username and password if “Anonymous Login” is
enabled). Click “Test” to pop up a window. Enter the e-mail address of the recipient in the
window and then click “OK”. The e-mail address of the sender will send an e-mail to the
recipient. If the e-mail is sent successfully, it indicates that the e-mail address of the sender is
configured correctly.
Click “Edit Recipient” to go to the following interface.
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Click “Add” and then enter the recipient’s e-mail address and select the schedule (if a schedule
is selected, the system will send the alarm email and the recipient will receive it only in the
selected schedule time) in the popup window. Click “Add” in the window to add the recipient.
You can also change the recipient’s receiving schedule by clicking in the “Schedule”
column. Click to delete the recipient in the list. Click “Apply” to save the settings. Click
“Edit Sender” to go to the e-mail configuration interface of the sender.
12.1.6 UPnP Configuration
By UPnP you can access the NVR through web client which is in WAN via router without port
mapping.
①Click StartSettingsNetworkUPnP to go to the following interface.
②Make sure the router supports UPnP function and the UPnP is enabled in the router.
③Set the NVR’s IP address, subnet mask and gateway and so on corresponding to the router.
④Check “Enable” in the interface as shown below and then click “Apply”.
Click the “Refresh” button to refresh the UPnP status. If the UPnP status is “Invalid UPnP”
after refreshing it a few times, the port number may be wrong. Please change the mapping type
to “Manual” and then click to modify the port until the UPnP status turns to “Valid
UPnP”. Refer to the following picture. You can view the external IP address of the NVR. Enter
the external IP address plus port in the address bar to access the NVR such as
http://183.17.254.19:81.
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12.1.7 802.1X
If it is enabled, the NVR data can be protected. When the NVR is connected to the network
protected by the IEEE 802.1X, user authentication is needed.
To use this function, the NVR shall be connected to a switch supporting 802.1x protocol. The
switch can be considered as an authentication system to identify the device in a local network.
If the NVR connected to the network interface of the switch has passed the authentication of
the switch, it can be accessed via the local network.
Protocol type and EAPOL version: Please use the default settings.
User name and password: The user name and password must be the same with the user name
and password applied for and registered in the authentication server.
12.1.8 NAT Configuration
Click StartSettingsNetworkNAT to go to the interface for NAT configuration. Check
“Enable” and then select the NAT server address. Click “Apply” to save the settings.
You can scan the QRCode through mobile client which is installed in the mobile phone or
tablet PC to log in the mobile client instantly.
12.1.9 FTP Configuration
Some models may not support this function.
Click StartSettingsNetworkFTP to go to the interface for FTP configuration. Check
“Enable” and enter the server name, port, username and password, max file size and remote
directory.
12.1.10 Platform Access
Some models may not support this function.
This function is mainly used for connecting ECMS/NVMS. The setting steps are as follows.
Click StartSettingsNetworkPlatform Access to go to the interface.
Platform Access
①Set “Access Type” as “Platform Software” and select “Enable” as shown below.
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②Check the IP address and port of the transfer media server in the ECMS/NVMS. The
default server port for auto report is 2009. If it is modified, please go to the transfer media
interface to check.
③Enable the auto report in the ECMS when adding a new device. Then self-define device
ID and complete the remaining information of the device in the ECMS/NVMS.
④Enter the above-mentioned server address, port and report ID in the server interface. Then
click “Apply” to save the settings. Now the ECMS/NVMS system will automatically connect
this device.
12.1.11 SNMP
①Click StartSettingsNetworkSNMP to go to the interface for SNMP configuration.
②Check SNMPv1or SNMPv2 to enable this function.
③Set the port of the SNMP.
④Set the trap address and the trap port.
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⑤Click “Apply” to save the settings.
Trap Address: The IP address of SNMP host.
Trap Port: The port of SNMP host.
Tips: Before setting the SNMP, please download the SNMP software and manage to receive
the device information via SNMP port. By setting the trap address, the device is allowed to
send the alarm event and exception message to the monitoring center.
12.1.12 View Network Status
Click StartSettingsNetworkNetwork Status to view the network status or click on
the tool bar at the bottom of the live preview interface to view network status conveniently.
12.2 Basic Configuration
12.2.1 Common Configuration
Click StartSettingsSystemBasicGeneral Settings to go to the following interface. Set
the device name, device No., language, video format and main output. Enable or disable wizard,
“Log In Automatically”, “Log Out Automatically” (if checked, you can set the wait time),
“App Live Self-Adaption” and “Dwell Automatically” (if checked, you can set the wait time).
Click “Apply” to save the settings.
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Device Name: The name of the device. It may display on the client end or CMS that help user
to recognize the device remotely.
Video Format: Two modes: PAL and NTSC. Select the video format according to the camera.
Main Output: Enable “Fixed display resolution” and then select the main output as needed.
Note: You can set the resolutions of the main output and secondary output respectively if the
NVR has dual outputs. Refer to the picture as shown below.
Dwell Automatically: Switch automatically. Check it and set “wait time”.The system will
switch images automatically if it is not operated during the time you set.
12.2.2 Date and Time Configuration
Click StartSettingsSystemBasicDate and Time to go to the interface as shown below.
Set the system time, date format, time format and time zone of the NVR. The default time zone
is GMT+08 Beijing, Hong Kong, Shanghai, Taipei. If the selected time zone includes DST, the
DST of the time zone will be checked by default. Click “Apply” to save the settings.
You can manually set the system time or synchronize system time with network through NTP.
Manual: select “Manual” in the “Synchronous” option and then click after the “System
Time” option to set the system time.
NTP: select “NTP” in the “Synchronous” option and then enter the NTP server.
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12.2.3 Recorder OSD Settings
Click StartSettingsSystemBasicRecorder OSD settings to go to recorder OSD setting
interface. OSD name and icon can be enabled here.
12.3 Factory Default
Click StartSettingsSystemMaintenanceFactory Default to go to the following
interface. Please choose the item as needed.
Note: Resetting to the factory default settings will not change time zone.
12.4 Device Software Upgrade
Upgrade
You can click StartSettingsSystemInformationBasic to view MCU, kernel version and
firmware version and so on. Before upgrade, please get the upgrade file from your dealer.
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The upgrade steps are as follows:
①Copy the upgrade software (.tar) into the USB storage device.
②Insert the USB storage device into the USB interface of the NVR.
③Click StartSettingsSystemMaintenanceUpgrade to go to “Upgrade” interface.
Select the USB device in “Device Name” option and go to the path where the upgrade software
exists. Select the upgrade software and then click “Upgrade”. The system may automatically
restart during upgrading. Please wait for a while and do not power off the NVR during
upgrading.
Flash Upgrade
The upgrade steps are as follows:
①Copy the flash upgrade files into the USB storage device.
②Insert the USB storage device into the USB interface of the DVR.
③Restart the DVR. Then the system will automatically upgrade.
Cloud Upgrade
①Click StartSettingsSystemMaintenanceCloud Upgrade to go to “Cloud Upgrade”
interface.
②Enable “Auto-check for updates” to check if the current version is the latest one
automatically. You can also click “Check for updates” to check the version by yourself. If it is
not the latest one, obtain the latest version from the cloud server and then click “Upgrade”.
The system may automatically restart during upgrading. Please wait for a while and do not
power off the device during upgrading.
Note: The system will automatically check the latest version once a day if auto-check for
updates is enabled.
12.5 Backup and Restore
You can back up the configuration file of the NVR by exporting the file to other storage
devices; you can recover the configuration to other NVRs which are of the same model with
Note: The file system of the USB mobile device which is used for upgrading, backing up and restoring
should be FAT32 format.
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the NVR by importing the configuration file to other NVRs for time saving.
Insert the USB storage device into the USB interface of the NVR and then click
StartSettingsSystemMaintenanceBackup and Restore to go to the interface.
Backup
Select the USB device in “Device Name” option; go to the path where you want to store the
configuration backup file and then click “Backup”; finally click “OK” in the popup window.
Recover
Select the USB device in “Device Name” option; find the configuration backup file and then
click “Recover”; finally click “OK” in the popup window.
12.6 Restart Automatically
You can set the automatic restart time for the NVR to maintain it regularly. Click
StartSettingsSystemMaintenanceAuto Maintenance to go to the interface as shown
below. Enable auto maintenance, set the interval days and point of time and then click “Apply”
to save the settings. The NVR will restart automatically at the pointed time every interval days.
12.7 View Log
Click StartSettingsSystemMaintenanceView Log to go to the log view interface.
Select the log main type, click to set start time and end time and then click “Search”. The
searched log files will be displayed in the list.
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Choose the log file in the list and then click “Export” button to export the log file. Click
on the “Content” title bar to pop up a menu list. Check contents in the menu list and then the
log list will show the checked log contents only. Click to play the video log.
12.8 View System Information
Click StartSettingsSystemInformation and then click the corresponding menu to view
the “Basic”, “Camera Status”, “Alarm Status”, “Record Status”, “Network Status” and “Disk”
information of the system.
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13 Remote Surveillance
13.1 Mobile Client Surveillance
①Enable NAT in the NVR. Refer to 12.1.7 NAT Configuration for details.
②Download and install the mobile client “SuperLive Plus” into the mobile device with the
Android or iOS system.
③Run the mobile client, go to the “Add Device” interface and then click to scan the
QRCode of the NVR (Go to StartSettingsSystemInformationBasic to view the
QRCode of the NVR).
④After scanning the QRCode successfully, enter the login password to log in mobile client.
13.2 Web LAN Access
①Click StartSettingsNetworkTCP/IP to go to the “TCP/IP” interface. Set the IP
address, subnet mask, gateway, preferred DNS and alternate DNS of the NVR.
②Open a web browser on your computer, enter the IP address of the NVR in the address bar
and then press enter to go to the login interface as shown below. You can change the display
language on the top right corner of the login interface. Enter the username and password of the
NVR in the interface and then click “Login” to go to the live preview interface.
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13.3 Web WAN Access
NAT Access
①Set the network of the NVR. Please refer to 12.1.1 TCP/IP Configuration for details.
②Enable NAT and then set the NAT server address. Please refer to 12.1.7 NAT
Configuration for details.
③Open a web browser on your computer, enter the NAT server address www.autonat.com in
the address bar and then press enter to go to the interface as shown below (download and install
the relative plugin according to the tip if you access the NVR through NAT for the first time).
Notes: 1. Please make sure that the IP address of the NVR and the computer are both in the same
local network segment. For example, supposing that the IP address of the computer is
192.168.1.41, the IP address of the NVR shall be set to 192.168.1.XXX.
2. If the HTTP port of the NVR is not 80, but other number instead, you need to enter the IP
address plus port number in the address bar when accessing the NVR over network. For
example, the HTTP port is 81. You should enter http://192.168.1.42:81 in the address bar.
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Enter the serial number (click on the tool bar at the bottom of the live preview interface to
see the serial number of the NVR), user name (the user name of the NVR, admin by default)
and password (the password of the NVR, 123456 by default) of the NVR, select the display
language on the top right corner of the interface and then click “Login” to go to the web client
interface.
PPPoE Access
①Click StartSettingsNetworkPPPoE to go to the “PPPoE” interface. Check “Enable”
in the “PPPoE settings” and then enter the username and password you get from your ISP.
Click “Apply” to save the settings.
②Click StartSettingsNetworkNetwork Status to view the IP address of the NVR.
③Open a web browser on your computer, enter the IP address of the NVR like
http://210.21.229.138 in the address bar and then press enter to go to the login interface. Enter
the username and password of the NVR in the interface and then click “Login” to go to the live
preview interface.
Router Access
①Click StartSettingsNetworkTCP/IP to go to the “TCP/IP” interface. Set the IP
address, subnet mask, gateway, preferred DNS and alternate DNS of the NVR.
②Set the HTTP port (it is suggested to modify the HTTP port because the default HTTP port
80 might be taken up) and enable UPnP function in both the NVR and the router. If the UPnP
function is not available in the router, you need to forward the LAN IP address, HTTP port and
server port of the NVR to the router. Port mapping settings may be different in different routers,
so please refer to the user manual of the router for details.
③Get the WAN IP address of the NVR from the router. Open a web browser on your
computer, enter the WAN IP address plus HTTP port like http://116.30.18.215:100 in the
address bar and then press enter to go to the login interface. Enter the username and password
of the NVR in the interface and then click “Login” to go to the live preview interface.
13.4 Web Remote Control
The supported browsers for remote access are IE8/9/10/11, Firefox, Opera and Chrome
(available only for the versions lower than 45) in Windows system and Safari in MAC system.
When you access the NVR through web client for the first time, you need to download and
install the relative components for normal preview and playback. Please refer to the tips in the
remote interfaces for details. The buttons and icons on the top right corner of the remote
interface are introduced as follows.
Note: If the WAN IP address is a dynamic IP address, it is necessary for you to use the domain name to
access the NVR. Click Start
Settings
Network
DDNS to set DDNS (see 12.1.4 DDNS Configuration
for details). By using DDNS function you can use the domain name plus HTTP port like
http://sunshine.dvrdydns.com:100 to access the NVR via internet.
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admin: the current login username.
Logout: click it to log out and return to the login interface.
Modify Password: click it to change the password of the current login user. Enter the current
password and then set a new password in the popup window. Click “OK” to save the new
password.
Local Settings: click it to change the local settings. Set the snapshot number and click
“Browse” to set the snapshot path and record path as shown below. Click “Apply” to save the
settings.
13.4.1 Remote Preview
Click “Live Display” in the remote interface to go to the preview interface. The preview
interface consists of the four areas marked in the following picture.
Start Preview
Select a window in the preview area and then click one online camera on the left panel to
preview the camera in the window. You can click in the tool bar to preview all the
cameras.
Left Panel Introduction
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Click on the left panel to hide the panel and click to show the panel. You can view
all the added cameras and groups on the left panel.
View Camera
Click to view the cameras. You can view the number of all the added cameras
and the online cameras. For instance, the left number 3 in on the left panel stands
for the number of online cameras; the right number 4 stands for the number of all the added
cameras. Enter the camera name in the search box and then click to search the camera.
Click to refresh the camera list.
View Group
Click to view the groups. The up side of the left panel displays all
the groups and the down side displays all the cameras in the group.
View Scheme
Click to view the scheme. All schemes can be shown in the left
panel. Double click the scheme name to invoke it quickly.
Tool Bar Introduction
Button
Meaning
Screen mode button.
Click it to disable OSD. Click to enable OSD.
Click it to show full screen. Right click on the full screen to exit full
screen.
Click “All Main Stream” or “All Sub Stream” to set the stream of all the
cameras.
Manual alarm button. Click it to pop up a window and then trigger and
clear the alarm-out in the window manually.
Click it to preview all the cameras.
Click it to close all the preview cameras.
Click it to start recording for all cameras to computer. Click to
stop recording.
Click it to start recording for all cameras to the NVR. Click to stop
recording.
Click it to enable talk with the NVR.
Right Panel Introduction
Click on the right panel to show the panel and click to hide the panel. Click
at the bottom of the panel to go to “PTZ” panel. Click to go to
“Operation” panel. Click to go to “Lens Control” panel. Click
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to go to “Fisheye” panel.
Click one camera window in the preview area and then click to set the camera’s live
preview stream and record stream to main stream in manual record mode; click to
set the camera’s live preview stream and record stream to sub stream. In sub stream tab, set the
resolution, FPS and bitrate and then click “Apply” to save the settings.
Operation panel introduction:
Button
Meaning
Click it to snap.
Click it to start record to computer
Click it to start record to the NVR.
Click it to zoom in the image of the camera and then drag the mouse on the
camera image to view the hidden area.
Click it to zoom out the image of the camera.
Click it to start two-way talk.
The 3D zoom in function is designed for P.T.Z. Click it and then drag the
image to zoom in or zoom out the image; click the image on different areas to
view the image of the dome omni-directionally.
Click it to close the preview camera.
Click it to display original size
Click it to enable audio and then drag the slider bar to adjust the volume. You
can listen to the camera audio by enabling audio.
PTZ panel introduction:
Button
Meaning
Click / / / / / / /
to rotate the dome; click to stop rotating the dome.
Drag the slider to adjust the rotating speed of dome.
Click / to zoom in/out camera image.
Click / to increase/ decrease the focal length.
Click / to increase/decrease the iris of the dome.
Click it to view the preset list and then click the button in the list to call
the preset.
Click it to view the cruise list and then click the corresponding buttons
in the list to start or stop the cruise.
13.4.2 Remote Playback
Click “Playback” in the remote interface to go to the playback interface.
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①Check the record event types and cameras on the left panel. Set the record date on the
calendar beside the time scale.
②Click to search the record data and then click or directly click the
time scale to play the record.
The operation of the playback time scale is similar to that of the time scale in the main program
of the NVR. Please refer to 8.2 Playback Interface Introduction for details.
Introduction of playback control buttons:
Button
Meaning
Stop button.
Rewind button. Click it to play video backward.
Play button. Click it to play video forward.
Pause button.
Deceleration button. Click it to decrease the playing speed.
Acceleration button. Click it to increase the playing speed.
Previous frame button. It works only when the forward playing is paused in single screen
mode.
Next frame button. It works only when the forward playing is paused in single screen mode.
Click to step backward 30s and click to step forward 30s.
Backup start time button. Click the time scale and then click it to set the backup start time.
Backup end time button. Click the time scale and then click it to set the backup end time.
Backup button.
Backup tasks button. Click it to view the backup status.
Event list button. Click it to view the event record of manual/schedule/sensor/motion.
13.4.3 Remote Search and Backup
Click “Search and Backup” in the remote interface to go to the backup interface. You can back
up the record by event or by time.
By Event
Check the record type on the left side of the interface and then click to set the start time
and end time; check the cameras and then click on the right side to search the record (the
searched record data will be displayed in the list); check the record data in the list and then
click “Backup” to backup the record.
By Time
Click to set the start time and end time on the left side of the interface; check the cameras
and then click on the right side to backup the record.
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Image Management: Click “Image Management” to go to image management interface. The
system will display all the captured images automatically in the list. Click to delete the
image. Click to pop up the “Export” window. Click to pop up the “View Image”
window. Click to export the image.
View Backup Status: Click “Backup Status” to view the backup status. Click “Pause” to pause;
click “Resume” to continue the backup; click “Delete” to delete the task.
13.4.4 Intelligent Analysis
This function is only available for the model with VCA (video content analysis) functions.
Click “Intelligent Analysis” in the remote interface to configure smart search, statistics, face
database, face attendance and face check in. All of these settings are similar to that of the NVR.
See the configurations of the NVR for details.
13.4.5 Remote Configuration
Click “Function Panel” in the remote interface and then configure the camera, record, alarm,
disk, network, account and authority and system of the NVR remotely. All of these settings are
similar to that of the NVR. See the configurations of the NVR for details.
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Appendix A FAQ
Q1. Why can’t I find the HDD?
a. Please check the power and SATA data cables of the HDD to make sure they are well
connected.
b. For some NVRs with the 1U or small 1U case, the power of the adapter may be not
enough for operating them. Please use the power adaptor supplied along with the NVR.
c. Please make sure the HDDs are compatible with the NVR. See Appendix C Compatible
Device List for details.
d. The HDD could have gone bad.
Q2. Why are there no images output in some or all of the camera windows?
a. Please make sure the resolutions of the cameras are supported by the NVR.
b. Please make sure the network cables of the IP camera and NVR are both connected
properly and the network parameters are set correctly.
c. Please make sure the network and the switch both work normally.
Q3. The screen has no output after booting the NVR normally.
a. Please make sure the screen, HDMI or VGA cables are good and well connected.
b. Please make sure the screen supports the resolution of 1280*1024, 1920*1080 or
3840*2160 (4K*2K). The NVR cannot self-adapt to the screen of which the resolution is lower
than 1280*1024, and then the screen will remind you that the screen resolution is not supported
by the NVR or just have no display. Please change a screen at 1280*1024, 1920*1080 or
3840*2160 resolution before booting the NVR.
Q4. Forget the passwords?
a. The password for admin can be reset through “Edit Security Question” function.
Click “Edit Security Question” in the login window and then enter the corresponding answer of
the selected question in the popup window, the password for admin will be reset to 123456 by
default. If you forget the answer of the question, this way will be invalid, please contact your
dealer for help.
b. The passwords of other users can be reset by admin, please refer to 11.1.2 Edit User for
details.
Q5. The NVR cannot add up to the maximum number of IP cameras?
Take the 16 CH NVR as an example. Some 16 CH NVR support a maximum of 120Mbps
bandwidth input (please take the real device for standard). Refer to the picture below. The
remaining bandwidth should be larger than the bandwidth of the IP camera you want to add, or
you would fail to add the IP camera. You should lower the added cameras’ bitrate to release the
bandwidth. It is recommended to add cameras by “Quickly Add” for batch adding.
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Q6. The IP camera which connects to the PoE port of the NVR cannot be displayed
automatically in the camera list, why?
a. Please check whether the resource of the PoE port is occupied by another IP camera that is
added through network.
Take the 16 CH NVR with 8 PoE ports as an example. The resource distribution of the 16
CH IP cameras is shown in the picture below.
When you add IP cameras through network, the IP cameras will occupy the resource from CH1,
CH2, CH3, CH4… by the adding sequence; if you directly connect the IP cameras to the PoE
ports of the NVR, the IP cameras will occupy the resource from CH9 to CH16 according to the
number of the PoE port each IP camera is connecting to.
Supposing that 12 CH IP cameras have been added to the NVR through network and no IP
camera has been directly connected to the PoE port. The 12 CH IP cameras occupy the 8
network resources from CH1 to CH8 and 4 PoE resources from CH9 to CH12 which are
supposed to be occupied by connecting the IP cameras directly. In this situation, if you directly
connect one IP camera to PoE5, PoE6, PoE7 or PoE8, the IP camera will be displayed in the
camera list automatically; if you connect it to PoE1, PoE2, PoE3 or PoE4, it won’t be displayed
in the camera list by showing resource conflict; if you just need to connect it to PoE1, PoE2,
PoE3 or PoE4, you should first delete the IP camera which occupies the PoE port resource and
then reconnect it to the PoE port.
Take the 8 CH NVR with 8 PoE ports as another example. The resource distribution of the
8 CH IP cameras is shown in the picture below and the adding rules of the IP cameras are
similar to the rules mentioned in the above. Please refer to the above for details.
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b. Please make sure that the internal Ethernet port and the IP camera which directly connects
to the PoE port through ONVIF protocol are in the same network segment.
The internal Ethernet port and the IP camera which directly connects to the PoE port through
ONVIF protocol should be in the same network segment, or you will fail to add the IP camera.
Log in the IP camera’s web client and then enable DHCP (obtain an IP address automatically);
or manually change the IP address of the IP camera to make it in the same network segment
with the internal Ethernet port.
c. Check whether the number of the added IP camera is the maximum.
If the number of the added IP camera is the maximum, the system will show you the message
that the IP camera number is beyond the maximum when you directly connect another IP
camera to the available PoE port and thus you will fail to add the IP camera.
Q7. The IP camera which directly connects to the PoE port of the NVR through ONVIF
protocol is shown in the camera list, but there is no image output, why?
Please make sure the username and password of the IP camera are correct. The IP camera’s
username and password can be modified through the two ways mentioned as below.
①Click “Edit Camera” in the Camera module of the setup panel to go to the interface as
shown below. Click to modify the username and password of the IP camera (enter the
correct username and password of the IP camera in the popup window and then click “OK”).
②Go to the live preview interface and then click in the preview window of the IP
camera to edit the IP camera’s username and password.
Q8. The system cannot record, why?
a. Make sure the HDD was formatted prior to use.
b. The record schedule has not been set in manual record mode. Please refer to 7.3.2 Record
FAQs
154
Schedule Configuration for details.
c. Maybe HDD is full and thus the NVR is not able to record. Check HDD information from
Disk Management and if required, please enable the recycle function (please see 7.1.2
Advanced Configuration for details).
d. There is no disk but cameras in the disk group, so please add at least one disk to the group.
Refer to 7.5.2 Storage Mode Configuration for details.
e. The HDD could have gone bad. Please change another one.
Q9. Fail to access the NVR remotely through IE.
a. Please make sure the IE version is IE8 or above.
b. Please check whether the PC has enabled the firewall or installed the antivirus software.
Please try to access the NVR again after you disable the firewall and stop the antivirus
software.
c. Allow & block list may have been set in Account and Authority setting. The PC of which
the IP address is in the black list or out of the white list cannot access the NVR remotely.
Q10. ActiveX control cannot be downloaded. What can I do?
a. IE browser blocks ActiveX control. Please do setup as per the steps mentioned below.
①Open IE browser. Click Internet Options.
②Select SecurityCustom Level. Refer to Fig 10-1.
③Enable all the sub options under “ActiveX controls and plug-ins”. Refer to Fig 10-2.
④Then click “OK” to finish setup.
b. Other plug-ins or anti-virus may block ActiveX. Please disable or do the required settings.
FAQs
155
Fig 10-1 Fig 10-2
Q11. How to play the backup file?
a. Recorded video backed up by NVR: insert the USB device in which the recorded video
backup files is saved to the USB interface of the PC and then open the USB device path. The
recorded video can be backed up in the private format and AVI format by NVR.
If you select the private format when backing up recorded video by NVR, a RPAS
compression package will be backed up to the USB device automatically along with the
recorded video data. Uncompress the “RPAS.zip” and then click “RPAS.exe” to set up RPAS.
After the setup is completed, open RPAS player and then click “Open Folder” in the middle of
the interface to select the record data. Refer to Fig 11-1.
Select camera in the resource tree on the left side of the interface to play the camera record.
Click on the tool bar under the camera image to enable audio. Refer to Fig 11-2.
If you select the AVI format when backing up recorded video by NVR, the recorded video
backup data can be played by the video player which supports this format.
b. Recorded video backed up through web. The recorded video can only be backed up with
AVI format through web. The recorded video can be backed up to PC and played by the video
player which supports this format.
Note: The record will not have audio output if you disable the audio when recording by NVR. Please
see 7.1.1 Mode Configuration and 7.2 Encode Parameters Setting for details.
FAQs
156
Fig 11-1
Fig 11-2
FAQs
Calculate Recording Capacity
157
Appendix B Calculate Recording Capacity
The recording capacity is mainly up to the record resolution, record stream and bitrate.
Different image quality parameters decide different disk capacity occupation in equal times.
The bigger the record resolution, record stream and record bitrate is, the more disk capacity is
taken up in equal times. The calculation format of recording capacity is shown as below.
Recording Capacity(MB) = Bitrate(Kbps) ÷1024 ÷ 8 × 3600 × Recording hours per day ×
Record Storage Days × channel numbers
3600 means record for an hour(1TB=1024GB，1GB=1024MB，1MB=1024KB，1Byte=8bit).
Record Bitrate
(Kbps)
Used Space
(MB/H)
Used Space
(MB/D)
10240
4500
108000
8192
3600
86400
6144
2700
64800
4096
1800
43200
3072
1350
32400
2048
900
21600
1024
450
10800
768
337.5
8100
512
225
5400
384
168.75
4050
256
112.5
2700
The table below shows the recording capacity requirements for record storage in 30 days.
Record Bitrate
(Kbps)
Recording Capacity(TB)
1CH
4CH
8CH
16CH
32CH
64CH
10240
3.09
12.36
24.72
49.44
98.88
197.76
8192
2.48
9.89
19.78
39.56
79.11
158.21
6144
1.86
7.42
14.84
29.67
59.33
118.66
4096
1.24
4.95
9.89
19.78
39.56
79.11
3072
0.93
3.71
7.42
14.84
29.67
59.33
2048
0.62
2.48
4.95
9.89
19.78
39.56
1024
0.31
1.24
2.48
4.95
9.89
19.78
768
0.24
0.93
1.86
3.71
7.42
14.84
512
0.16
0.62
1.24
2.48
4.95
9.89
384
0.12
0.47
0.93
1.86
3.71
7.42
256
0.08
0.31
0.62
1.24
2.48
4.95
For instance, there is a 32CH NVR recording 24 hours per day and the record stores for 30
days. The NVR adopts dual stream recording. The main stream is 4096Kbps and the sub stream
is 1024Kbps, then the total recording capacity is 49.45TB (39.56TB + 9.89TB).
Considering the format loss of the disk is about 10%, the required disk capacity will be 55TB
(49.45TB ÷(1-10%)).
Compatible Device List
158
Appendix C Compatible Device List
Compatible HDD list
Brand and Series
Capacity
Seagate
Barracuda Series
500GB /1TB /2TB /3TB
SV35 Series (recommended)
1TB /2TB /3TB
Surveillance HDD Series (recommended)
1TB /2TB /3TB /4TB
/6TB/8TB
Western Digital
Blue Series
500GB /1TB
Green Series
2TB /3TB /4TB
Purple Series
(recommended)
1TB /2TB /3TB /4TB
/6TB/8TB
Compatible USB mobile device
Brand
Capacity
SSK
2GB
Netac
4GB
Kingston
2GB/8GB/16GB/32GB
Aigo
2GB
Smatter vider
1GB
SanDisk
4GB/8GB/16GB/32GB
v2
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