Table of Contents
MSI OPTIX G27CQ4P User Manual
Displayed below is the user manual for OPTIX G27CQ4P by MSI which is a product in the Computer Monitors category. This manual has pages.
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LCD Monitor
Optix G27CQ4P (3CB0)
2Contents
Contents
Getting Started .............................................................................................................. 3
Package Contents ................................................................................................... 3
Installing the Monitor Stand ................................................................................... 4
Adjusting the Monitor ............................................................................................. 5
Monitor Overview .................................................................................................... 6
Connecting the Monitor to PC ................................................................................ 8
OSD Setup ..................................................................................................................... 9
Navi Key .................................................................................................................. 9
Hot Key .................................................................................................................... 9
OSD Menus.................................................................................................................. 10
Gaming .................................................................................................................. 10
Professional .......................................................................................................... 12
Image .................................................................................................................... 13
Input Source ......................................................................................................... 14
Navi Key ................................................................................................................ 14
Setting ................................................................................................................... 15
Specifications .............................................................................................................. 16
Preset Display Modes ................................................................................................ 18
Troubleshooting.......................................................................................................... 20
Safety Instructions ...................................................................................................... 21
Regulatory Notices ..................................................................................................... 23
Revision
V1.0, 2020/11
3
Getting Started
Getting Started
This chapter provides you with the information on hardware setup procedures. While
connecting devices, be careful in holding the devices and use a grounded wrist strap
to avoid static electricity.
Package Contents
Monitor Optix G27CQ4P
Documentation
Quick Start Guide
Registration Card
Warranty Card
MSI Reward Program Card
Accessories
Stand with Screw(s)
Stand Base with Screw(s)
Power Adapter & Power Cord
Cables HDMI Cable (Optional)
DisplayPort Cable (Optional)
⚠
Important
∙
Contact your place of purchase or local distributor if any of the items is damaged or
missing.
∙
Package contents may vary by country.
∙
The included power cord is exclusively for this monitor and should not be used with
other products.
4Getting Started
Installing the Monitor Stand
1. Leave the monitor in its protective foam packaging. Align the stand bracket to the
monitor groove.
2. Tighten the stand bracket with screws.
3. Connect the base to the stand and tighten the base screw to secure the base.
4. Align and push the stand cover towards the monitor groove until it locks in place.
⚠
Important
∙
Place the monitor on a soft, protected surface to avoid scratching the display panel.
∙
Do not use any sharp objects on the panel.
∙
The groove for installing the stand bracket can also be used for wall mount. Please
contact your dealer for proper wall mount kit.
1
2
3
4
5
Getting Started
Adjusting the Monitor
This monitor is designed to maximize your viewing comfort with its adjustment
capabilities.
⚠
Important
Avoid touching the display panel when adjusting the monitor.
130mm
-5
O
20
O
6Getting Started
Monitor Overview
1
2
4
3
576 6
7
Getting Started
1Power Button
2Navi Key
3Kensington Lock
4Power Jack
5DisplayPort
6HDMI Port
7Headphone Jack
8Getting Started
Connecting the Monitor to PC
1. Turn off your computer.
2. Connect the video cable from the monitor to your computer.
3. Assemble the monitor power adapter & power cord. (Figure A)
4. Connect the power adapter to the monitor power jack. (Figure B)
5. Plug the power cord into the electrical outlet. (Figure C)
6. Turn on the monitor. (Figure D)
7. Power on the computer and the monitor will auto detect the signal source.
A
B
C
D
9
OSD Setup
OSD Setup
This chapter provides you with essential information on OSD Setup.
⚠
Important
All information is subject to change without prior notice.
Navi Key
The monitor comes with a Navi Key, a multi-directional control that helps navigate the
On-Screen Display (OSD) menu.
Up/Down/Left/Right:
∙selecting function menus and items
∙adjusting function values
∙entering into/exiting from function menus
Press (OK):
∙launching the On-Screen Display (OSD)
∙entering submenus
∙confirming a selection or setting
Hot Key
∙Users may enter into Game Mode, Screen Assistance, Alarm Clock and Input Source
function menus by moving the Navi Key up, down, left or right when the OSD menu
is inactive.
∙Users may customize their own Hot Keys to enter into different function menus.
10 OSD Menus
OSD Menus
Gaming
1st Level Menu 2nd/3rd Level Menu Description
Game Mode User ∙All items can be adjusted by users.
∙Use Up or Down Button to select and
preview mode effects.
∙Press the OK Button to confirm and
apply your mode type.
FPS
Racing
RTS
RPG
Night Vision OFF ∙This function optimizes background
brightness and is recommended for
FPS games.
Normal
Strong
Strongest
A.I.
Response Time Normal ∙Users can adjust Response Time in
any mode.
∙Response Time will be grayed out
while Anti Motion Blur is enabled.
Fast
Fastest
11
OSD Menus
1st Level Menu 2nd/3rd Level Menu Description
Anti Motion
Blur
OFF ∙When Anti Motion Blur is enabled,
HDCR and Brightness cannot be
enabled and will be grayed out.
∙Response time will be grayed out
while Anti Motion Blur is enabled.
∙Anti Motion Blur has to be disabled
while FreeSync is set to ON.
ON
Refresh Rate Location Left Top ∙Users can adjust Refresh Rate in any
mode.
∙Default Refresh Rate Location is
Left Top. Location is adjustable in
OSD Menu. Press the OK Button to
confirm and apply your Refresh Rate
Location.
∙This monitor follows and works at the
Operating System’s preset Screen
Refresh Rate.
Right Top
Left
Bottom
Right
Bottom
Customize
OFF
ON
Alarm Clock Location Left Top ∙Users can adjust Alarm Clock in any
mode.
∙After setting the time, press the OK
Button to activate the timer.
∙Default Alarm Clock Location is
Left Top. Users can select their own
location.
Right Top
Left
Bottom
Right
Bottom
Customize
OFF
15:00 00:01 ~
99:59
30:00
45:00
60:00
Screen
Assistance
None ∙Users can adjust Screen Assistance
in any mode.
∙Screen Assistance default is None.
Icon
Position
Reset
12 OSD Menus
1st Level Menu 2nd/3rd Level Menu Description
FreeSync OFF ∙FreeSync prevents screen tearing.
∙DisplayPort or HDMI default is OFF
and can be adjusted ON/OFF in any
mode, any resolution, any input
source and any screen refresh rate.
∙Anti Motion Blur will be disabled if
FreeSync is enabled.
ON
Professional
1st Level Menu 2nd Level Menu Description
Pro Mode User ∙Default mode is User.
∙All items can be adjusted by users.
∙Use Up or Down Button to select and
preview mode effects.
∙Press the OK Button to confirm and apply
your mode type.
Reader
Cinema
Designer
Eye Saver OFF ∙Eye Saver protects your eyes against blue
light. When enabled, Eye Saver adjusts the
screen color temperature to a more yellow
glow.
∙Users can adjust Eye Saver in any mode.
∙When Pro Mode is set to Reader, it is
mandatory to enable Eye Saver.
ON
HDCR OFF ∙Users can adjust HDCR in any mode.
∙HDCR enhances image quality by
increasing the contrast of images.
∙When HDCR is set to ON, Brightness will be
grayed out.
∙HDCR and Anti Motion Blur cannot be
enabled simultaneously.
ON
Anti Motion
Blur
OFF ∙When Anti Motion Blur is enabled, HDCR
and Brightness cannot be enabled and will
be grayed out.
∙Response time will be grayed out while Anti
Motion Blur is enabled.
∙Anti Motion Blur has to be disabled while
FreeSync is set to ON.
ON
13
OSD Menus
1st Level Menu 2nd Level Menu Description
Image
Enhancement
OFF ∙Image Enhancement enhances image
edges to improve their acutance.
∙Users can adjust Image Enhancement in
any mode.
Weak
Medium
Strong
Strongest
Image
1st Level Menu 2nd/3rd Level Menu Description
Brightness 0-100 ∙Users can adjust Brightness in
any mode.
∙Brightness will be grayed out
when Anti Motion Blur or HDCR
are enabled.
Contrast 0-100 ∙Users can adjust Contrast in any
mode.
Sharpness 0-5 ∙Users can adjust Sharpness in
any mode.
∙Sharpness improves clarity and
details of images.
Color
Temperature
Cool ∙Color Temperature default is
Normal.
∙Use Up or Down Button to select
and preview mode effects.
∙Press the OK Button to confirm
and apply your mode type.
∙Users can adjust Color
Temperature in Customization
mode.
Normal
Warm
Customization R (0-100)
G (0-100)
B (0-100)
Screen Size Auto ∙Users can adjust Screen Size in
any mode, any resolution and any
screen refresh rate.
∙Default is Auto.
4:3
16:9
14 OSD Menus
Input Source
1st Level Menu 2nd Level Menu Description
HDMI1 ∙Users can adjust Input Source in any mode.
HDMI2
DP
Navi Key
1st Level Menu 2nd Level Menu Description
Up / Down / Left
/ Right
OFF ∙Up Button default is Game Mode.
∙Down Button default is Screen Assistance.
∙Left Button default is Alarm Clock.
∙Right Button default is Input Source.
∙All Navi Key items can be adjusted via
OSD Menus.
Brightness
Game Mode
Screen
Assistance
Alarm Clock
Input Source
Refresh Rate
Information on
Screen
15
OSD Menus
Setting
1st Level Menu 2nd Level Menu Description
Language 繁體中文 ∙Language factory default is English.
∙Users have to press the OK Button to
confirm and apply the Language setting.
∙Language is an independent setting.
Users’ own language setting will override
the factory default. When users set Reset
to Yes, Language will not be changed.
English
Français
Deutsch
Italiano
Español
한국어
日本語
Русский
Português
简体中文
Bahasa Indonesia
Türkçe
(More languages
coming soon)
Transparency 0~5 ∙Users can adjust Transparency in any
mode.
OSD Time Out 5~30s ∙Users can adjust OSD Time Out in any
mode.
Power Button OFF ∙When set to OFF, users can press the
power button to turn off the monitor.
Standby ∙When set to Standby, users can press the
power button to turn off the panel and
backlight.
Information on
Screen
OFF ∙The information of the monitor status will
be shown on the right side of the screen.
∙Users can enable or disable the Info. On
Screen. Default is OFF.
ON
Reset YES ∙Users can Reset and restore settings to
original OSD Default in any mode.
NO
16 Specifications
Specifications
Model Optix G27CQ4P
Size 27 inch
Curvature 1500R
Panel Type VA
Resolution 2560 x 1440 @165Hz
Aspect Ratio 16:9
Brightness (nits) 250
Contrast Ratio 3000:1
Refresh Rate 165Hz
Response Time 1ms (MPRT)
I/O
∙HDMI x 2
∙DP x 1
∙Headphone Out x 1
View Angles 178°(H) , 178°(V)
DCI-P3*/ sRGB 92% / 115%
Surface Treatment Anti-glare
Display Colors 16.7M
Power Adapter Specs ADPC2065
Power Input 100~240Vac, 50~60Hz, 1.5A
Power Output 20V 3.25A
Adjustment (Tilt) -5° ~ 20°
Adjustment (Height) 0 ~ 130mm
Kensington Lock Yes
VESA Mounting
∙Plate Type: 100 x 100 mm
∙Screw Type: M4 x 10 mm
• Thread Diameter: 4 mm
• Thread Pitch: 0.7 mm
• Thread Length: 10 mm
17
Specifications
Model Optix G27CQ4P
Dimension (W x H x D) 611.5 x 449.1 x 231.2 mm
Weight 5.4 Kg (net) / 7.74 Kg (gross)
Environment
Operating
∙Temperature: 0℃ to 40℃
∙Humidity: 20% to 90%, non-condensing
∙Altitude: 0 ~ 5000m
Storage ∙Temperature: -20℃ to 60℃
∙Humidity: 10% to 90%, non-condensing
* Based on CIE1976 test standards.
18 Preset Display Modes
Preset Display Modes
Standard Resolution Optix G27CQ4P
HDMI DP
VGA 640x480 @60Hz V V
@67Hz V V
@72Hz V V
@75Hz V V
Dos-Mode 720x400 @70Hz V V
SVGA 800x600 @56Hz V V
@60Hz V V
@72Hz V V
@75Hz V V
XGA 1024x768 @60Hz V V
@70Hz V V
@75Hz V V
SXGA 1152x864 @75Hz V V
1280x720 @60Hz V V
1280x960 @60Hz V V
1280x1024 @60Hz V V
@75Hz V V
WXGA+ 1440x900 @60Hz V V
WSXGA+ 1680x1050 @60Hz V V
Full HD 1920x1080 @60Hz V V
@100Hz V V
@120Hz V V
QHD 2560x1440 @60Hz V V
2560x1440 @85Hz V V
2560x1440 @100Hz V V
2560x1440 @120Hz V V
2560x1440 @144Hz V
2560x1440 @165Hz V
19
Preset Display Modes
Mode Video Timing Resolution HDMI DP
480P 640x480P @60Hz V V
720x480P V V
1440x480P V V
576P 720x576P @50Hz V V
1440x576P V V
720P 1280x720P @50Hz V V
1080P 1920x1080P @50Hz V V
@60Hz V V
20 Troubleshooting
Troubleshooting
The power LED is off.
• Press the monitor power button again.
• Check if the monitor power cable is properly connected.
No image.
• Check if the computer graphics card is properly installed.
• Check if the computer and monitor are connected to electrical outlets and are
turned on.
• Check if the monitor signal cable is properly connected.
• The computer may be in Standby mode. Press any key to activate the monitor.
The screen image is not properly sized or centered.
• Refer to Preset Display Modes to set the computer to a setting suitable for the
monitor to display.
No Plug & Play.
• Check if the monitor power cable is properly connected.
• Check if the monitor signal cable is properly connected.
• Check if the computer and graphics card are Plug & Play compatible.
The icons, font or screen are fuzzy, blurry or have color problems.
• Avoid using any video extension cables.
• Adjust brightness and contrast.
• Adjust RGB color or tune color temperature.
• Check if the monitor signal cable is properly connected.
• Check for bent pins on the signal cable connector.
The monitor starts flickering or shows waves.
• Change the refresh rate to match the capabilities of your monitor.
• Update your graphics card drivers.
• Keep the monitor away from electrical devices that may cause electromagnetic
interference (EMI).
21
Safety Instructions
Safety Instructions
∙Read the safety instructions carefully and thoroughly.
∙All cautions and warnings on the device or User Guide should be noted.
∙Refer servicing to qualified personnel only.
Power
∙Make sure that the power voltage is within its safety range and has been adjusted
properly to the value of 100~240V before connecting the device to the power outlet.
∙If the power cord comes with a 3-pin plug, do not disable the protective earth pin
from the plug. The device must be connected to an earthed mains socket-outlet.
∙Please confirm the power distribution system in the installation site shall provide
the circuit breaker rated 120/240V, 20A (maximum).
∙Always disconnect the power cord or switch the wall socket off if the device would be
left unused for a certain time to achieve zero energy consumption.
∙Place the power cord in a way that people are unlikely to step on it. Do not place
anything on the power cord.
∙If this device comes with an adapter, use only the MSI provided AC adapter approved
for use with this device.
Battery
Please take special precautions if this device comes with a battery.
∙Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer.
∙Avoid disposal of a battery into fire or a hot oven, or mechanically crushing or cutting
of a battery, which can result in an explosion.
∙Avoid leaving a battery in an extremely high temperature or extremely low air
pressure environment that can result in an explosion or the leakage of flammable
liquid or gas.
∙Do not ingest battery. If the coin/button cell battery is swallowed, it can cause
severe internal burns and can lead to death. Keep new and used batteries away from
children.
European Union:
Batteries, battery packs, and accumulators should not be disposed of as
unsorted household waste. Please use the public collection system to
return, recycle, or treat them in compliance with the local regulations.
Taiwan:
廢電池請回收
For better environmental protection, waste batteries should be collected
separately for recycling or special disposal.
22 Safety Instructions
California, USA:
The button cell battery may contain perchlorate material and requires
special handling when recycled or disposed of in California.
For further information please visit: https://dtsc.ca.gov/perchlorate/
Environment
∙To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device on a soft, unsteady surface or obstruct its air ventilators.
∙Use this device only on a hard, flat and steady surface.
∙To prevent the device from tipping over, secure the device to a desk, wall or fixed
object with an anti-tip fastener that helps to properly support the device and keep it
safe in place.
∙To prevent fire or shock hazard, keep this device away from humidity and high
temperature.
∙Do not leave the device in an unconditioned environment with a storage temperature
above 60℃ or below -20℃, which may damage the device.
∙The maximum operating temperature is around 40℃.
∙When cleaning the device, be sure to remove the power plug. Use a piece of soft
cloth rather than industrial chemical to clean the device. Never pour any liquid into
the opening; that could damage the device or cause electric shock.
∙Always keep strong magnetic or electrical objects away from the device.
∙If any of the following situations arises, get the device checked by service personnel:
• The power cord or plug is damaged.
• Liquid has penetrated into the device.
• The device has been exposed to moisture.
• The device does not work well or you can not get it working according to the User
Guide.
• The device has dropped and damaged.
• The device has obvious sign of breakage.
23
Regulatory Notices
Regulatory Notices
CE Conformity
This device complies with the requirements set out in the Council
Directive on the Approximation of the Laws of the Member States
relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage
Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive
(2011/65/EU). This product has been tested and found to comply with the harmonized
standards for Information Technology Equipment published under Directives of Official
Journal of the European Union.
FCC-B Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
measures listed below:
∙Reorient or relocate the receiving antenna.
∙Increase the separation between the equipment and receiver.
∙Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
∙Consult the dealer or an experienced radio/television technician for help.
Notice 1
The changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Notice 2
Shielded interface cables and AC power cord, if any, must be used in order to comply
with the emission limits.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
MSI Computer Corp.
901 Canada Court, City of Industry, CA 91748, USA
(626) 913-0828
www.msi.com
24 Regulatory Notices
WEEE Statement
Under the European Union (“EU”) Directive on Waste Electrical and
Electronic Equipment, Directive 2012/19/EU, products of “electrical and
electronic equipment” cannot be discarded as municipal waste anymore
and manufacturers of covered electronic equipment will be obligated to
take back such products at the end of their useful life.
Chemical Substances Information
In compliance with chemical substances regulations, such as the EU REACH
Regulation (Regulation EC No. 1907/2006 of the European Parliament and the
Council), MSI provides the information of chemical substances in products at:
https://storage-asset.msi.com/html/popup/csr/evmtprtt_pcm.html
RoHS Statement
Japan JIS C 0950 Material Declaration
A Japanese regulatory requirement, defined by specification JIS C 0950, mandates
that manufacturers provide material declarations for certain categories of electronic
products offered for sale after July 1, 2006.
https://storage-asset.msi.com/html/popup/csr/cemm_jp.html
India RoHS
This product complies with the “India E-waste (Management and Handling) Rule 2011”
and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls
or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01
weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
Turkey EEE Regulation
Conforms to the EEE Regulations of the Republic Of Turkey.
Ukraine Restriction of Hazardous Substances
The equipment complies with requirements of the Technical Regulation, approved
by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057,
in terms of restrictions for the use of certain dangerous substances in electrical and
electronic equipment.
Vietnam RoHS
As from December 1, 2012, all products manufactured by MSI comply with Circular
30/2011/TT-BCT temporarily regulating the permitted limits for a number of
hazardous substances in electronic and electric products.
25
Regulatory Notices
Green Product Features
∙Reduced energy consumption during use and stand-by
∙Limited use of substances harmful to the environment and health
∙Easily dismantled and recycled
∙Reduced use of natural resources by encouraging recycling
∙Extended product lifetime through easy upgrades
∙Reduced solid waste production through take-back policy
Environmental Policy
∙The product has been designed to enable proper reuse of parts and
recycling and should not be thrown away at its end of life.
∙Users should contact the local authorized point of collection for
recycling and disposing of their end-of-life products.
∙Visit the MSI website and locate a nearby distributor for further
recycling information.
∙Users may also reach us at gpcontdev@msi.com for information regarding proper
disposal, take-back, recycling, and disassembly of MSI products.
Warning!
Overuse of screens is likely to affect eyesight.
Recommendations:
1. Take a 10-minute break for every 30 minutes of screen time.
2. Children under 2 years of age should have no screen time. For children aged 2
years and over, screen time should be limited to less than one hour per day.
Copyright and Trademarks Notice
Copyright © Micro-Star Int’l Co., Ltd. All rights reserved. The MSI logo used is
a registered trademark of Micro-Star Int’l Co., Ltd. All other marks and names
mentioned may be trademarks of their respective owners. No warranty as to accuracy
or completeness is expressed or implied. MSI reserves the right to make changes to
this document without prior notice.
Technical Support
If a problem arises with your product and no solution can be obtained from the user’s
manual, please contact your place of purchase or local distributor. Alternatively,
please visit https://www.msi.com/support/ for further guidance.