Table of Contents
- 01 Checking the Components
- 02 Product Overview
- 03 Connecting the Soundbar
- 04 Connecting to a TV
- 05 Connecting an External Device
- 06 Connecting a Mobile Device
- 07 Connecting an Amazon product
- 08 Using the Remote Control
- 09 Installing the Wall Mount
- 10 Software Update
- 11 Troubleshooting
- 12 License
- 13 Open Source License Notice
- 14 Important Notes About Service
- 15 Specifications and Guide
Samsung HW-N950/ZA User Manual
Displayed below is the user manual for HW-N950/ZA by Samsung which is a product in the Soundbar Speakers category. This manual has pages.
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FULL MANUAL
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HW-N950
ENG - ii
SAFETY INFORMATION
•The following also applies to the Wireless
Subwoofer (PS-WN90) and Surround
Speakers (PS-SN90-1, PS-SN90-2).
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that high voltage
is present inside. It is dangerous to
make any kind of contact with any
internal part of this product.
This symbol indicates that this product
comes with important literature
concerning operation and maintenance.
Class II product : This symbol indicates
that a safety connection to electrical
earth (ground) is not required.
AC voltage : Rated voltage marked
with this symbol is AC voltage.
DC voltage : Rated voltage marked
with this symbol is DC voltage.
Caution. Consult Instructions for use :
This symbol instructs the user to
consult the user manual for further
safety related information.
WARNING
•To reduce the risk of re or electric shock, do
not expose this appliance to rain or moisture.
•To prevent injury, this apparatus must be
securely attached to the oor/wall in
accordance with the installation instructions.
•This product contains chemicals known to the
State of California to cause cancer and birth
defects or other reproductive harm.
CAUTION
•Do not expose this apparatus to dripping or
splashing. Do not put objects lled with
liquids, such as vases, on the apparatus.
•To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.
FCC NOTE (for U.S.A):
Class B FCC Statement
The included module(s) has been tested and
found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment off and on,
the user is encouraged to try to correct the
interference by one of the following measures:
ENG - iii
•Reorienting or relocating the receiving
antenna.
•Increasing the separation between the
equipment and receiver.
•Connecting the equipment to an outlet that is
on a different circuit than the radio or TV.
•Consulting the dealer or an experienced
radio/TV technician for help.
FCC Radiation Exposure Statement :
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated
so there is at least 8 inches (20 cm) between the
radiator and your body. This device and its
antenna(s) must not be co-located or operated in
conjunction with any other antenna or
transmitter.
FCC Caution :
•Any changes or modications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate this equipment. This device complies
with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) this device must accept
any interference received, including
interference that may cause undesired
operation.
•This product satises FCC regulations when
shielded cables and connectors are used to
connect the unit to other equipment. To
prevent electromagnetic interference with
electric appliances, such as radios and
televisions, use shielded cables and
connectors for connections.
Important Safety Instructions
Read these operating instructions carefully
before using the unit. Follow all the safety
instructions listed below. Keep these operating
instructions handy for future reference.
1. Read these instructions.
2. Keep these Instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings.
Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as
radiators, heat registers, stoves, or other
apparatus (including ampliers) that produce
heat.
9. Do not defeat the safety purpose of the
polarized or grounding-type plug.
A polarized plug has two blades with one
wider than the other. A grounding type plug
has two blades and a third grounding prong.
The wide blade or the third prong are
provided for your safety. If the provided plug
does not t into your outlet, consult an
electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
11. Only use attachments/accessories specied
by the manufacturer.
ENG - iv
12. Use only with the cart, stand,
tripod, bracket, or table
specied by the manufacturer,
or sold with the apparatus.
When a cart is used, use caution when
moving the cart/apparatus combination to
avoid injury from tip-over.
13. Unplug this apparatus during lightning
storms or when unused for long periods of
time.
14. Refer all servicing to qualied service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug is
damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does
not operate normally, or has been dropped.
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power
requirements listed on the identication
sticker located on the bottom of your
product. Install your product horizontally, on
a suitable base (furniture), with enough
space around it for ventilation (3~4 inches).
Make sure the ventilation slots are not
covered. Do not place the unit on ampliers
or other equipment which may become hot.
This unit is designed for continuous use. To
fully turn off the unit, disconnect the AC plug
from the wall outlet. Unplug the unit if you
intend to leave it unused for a long period of
time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a replace) or
equipment creating strong magnetic or
electric elds. Unplug the power cord from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct
sunlight, or re. Do not short circuit,
disassemble, or overheat the battery.
Danger of explosion if the battery is replaced
incorrectly. Replace only with the same or
equivalent type.
ENG - v
ABOUT THIS MANUAL
The user manual has two parts: this simple paper USER MANUAL and a detailed FULL MANUAL you can
download.
USER MANUAL
See this manual for safety instructions, product installation,
components, connections, and product specications.
FULL MANUAL
You can access the FULL MANUAL on Samsung’s on-line
customer support center by scanning the QR code. To see the
manual on your PC or mobile device, download the manual in
document format from Samsung’s website.
(http://www.samsung.com/support)
Design, specications, and App screen are subject to change without prior notice.
ENG - vi
CONTENTS
01 Checking the Components 2
Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- 2
02 Product Overview 3
Front Panel / Top Panel of the Soundbar ------------------------- 3
Bottom Panel of the Soundbar ------------------------- 4
03 Connecting the Soundbar 5
Connecting Electrical Power ------------------------- 5
Connecting the Soundbar to the Subwoofer and Surround Speakers ------------------------- 6
– Recommended Speaker Layout ------------------------- 6
– Automatic connection between the Subwoofer or Surround
Speakers and the Soundbar ------------------------- 6
– Manually connecting the Subwoofer or Surround Speakers
if automatic connection fails ------------------------- 7
04 Connecting to a TV 9
Method 1. Connecting with a Cable ------------------------- 9
– Connecting a TV using an HDMI Cable ------------------------- 9
– Connecting using an Optical Cable ------------------------- 10
Method 2. Connecting Wirelessly ------------------------- 11
– Connecting a TV via Bluetooth ------------------------- 11
– Connecting via Wi-Fi ------------------------- 13
05 Connecting an External Device 15
Connecting using an HDMI Cable (Dolby Atmos® supported) ------------------------- 15
Connecting using an HDMI Cable ------------------------- 16
Connecting using an Optical Cable ------------------------- 17
ENG - vii
06 Connecting a Mobile Device 18
Connecting via Bluetooth ------------------------- 18
Connecting via Wi-Fi (Wireless Network) ------------------------- 21
07 Connecting an Amazon product 23
Connect and use with an Amazon product (Amazon Echo) ------------------------- 23
Use voice commands to control the Soundbar ------------------------- 25
08 Using the Remote Control 26
How to Use the Remote Control ------------------------- 26
Adjusting the Soundbar volume with a TV remote control ------------------------- 29
Using the Hidden Buttons (Buttons with more than one function) ------------------------- 30
Output specications for the different sound effect modes ------------------------- 30
09 Installing the Wall Mount 31
Installation Precautions ------------------------- 31
Wallmount Components ------------------------- 31
Installing the Surround Speakers on a Wall
(Sold Separately) ------------------------- 33
10 Software Update 34
11 Troubleshooting 35
12 License 36
13 Open Source License Notice 37
14 Important Notes About Service 37
15 SpecicationsandGuide 38
Specications ------------------------- 38
ENG - 2
01 CHECKING THE COMPONENTS
VOL WOOFER
SOUNDBAR
SOUND
MODE
PAIR
POWER
x 2
Soundbar Main Unit
Remote Control
(AH59-02767C) / Batteries
Subwoofer
Surround Speaker
(Left / Right)
1 2 3
x 2
x 2
Power Cord
(Subwoofer)
(3903-001117)
Power Cord
(Surround Speaker)
(3903-001117)
Power Cord
(Main Unit)
(3903-001117)
HDMI Cable
(BN39-01997A)
Bracket-Wall
Mount
(AH61-04119A)
x 2 x 2
(M4 x L10)
Wall Mount Guide
(AH63-04369C)
Holder-Screw
(AH61-04110A)
Screw (6001-001202)
•For more information about the power supply and power consumption, refer to the label attached
to the product. (Label : Bottom of the Soundbar Main Unit)
•The power components are labelled (1, 2, 3). For more information about power connections,
see page 5.
•For Soundbar wall mounting components, see page 31.
•To distinguish the left surround speaker from the right, check the label on the rear of each speaker.
•To purchase additional components or optional cables, contact a Samsung Service Center or
Samsung Customer Care.
•The appearance of the accessories may differ slightly from the illustrations above.
Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the battery cover in the direction of the arrow
until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide
the battery cover back into position.
ENG - 3
02 PRODUCT OVERVIEW
Front Panel / Top Panel of the Soundbar
Top
Panel
Position the product so that the
"Samsung Harman Kardon" logo
is located on the top.
(Power) Button
Turns the power on and off.
(Source) Button
Selects the source input mode.
Input mode Display
Optical Digital input D.IN
ARC (HDMI OUT) input D.IN TV ARC (Auto conversion)
HDMI input HDMI 1 / HDMI 2
Wi-Fi mode WIFI
BLUETOOTH mode BT
•To turn on “BT PAIRING” mode, change the source to “BT” mode, and then press and hold the
(Source) button on the top panel for more than 5 seconds.
-/+ (Volume) Button
Adjusts the volume.
•When adjusted, the volume level appears on the Soundbar’s front display.
Display
Displays the product’s status and current mode.
•When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
•When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
•If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio
Setup menu of your TV. Refer to the owner’s manual supplied with your TV.
ENG - 4
Bottom Panel of the Soundbar
POWER
SERVICE
NETWORK
ID SET
(WOOFER/REAR)
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
HDMI OUT
(TV-ARC)
POWER
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
HDMI OUT
(TV-ARC)
SERVICE
NETWORK
ID SET
(WOOFER/REAR)
POWER
SERVICE
NETWORK
ID SET
(WOOFER/REAR)
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
HDMI OUT
(TV-ARC)
POWER
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
HDMI OUT
(TV-ARC)
SERVICE
NETWORK
ID SET
(WOOFER/REAR)
POWER
SERVICE
NETWORK
ID SET
(WOOFER/REAR)
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
HDMI OUT
(TV-ARC)
POWER
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
HDMI OUT
(TV-ARC)
SERVICE
NETWORK
ID SET
(WOOFER/REAR)
POWER
SERVICE
NETWORK
ID SET
(WOOFER/REAR)
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
HDMI OUT
(TV-ARC)
POWER
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
HDMI OUT
(TV-ARC)
SERVICE
NETWORK
ID SET
(WOOFER/REAR)
POWER
Connect the Soundbar's AC power cord.
ID SET (WOOFER/REAR)
Press to connect the Soundbar to surround speakers and a subwoofer wirelessly.
•Press and hold the Up button on the remote for 5 seconds to complete ID SET.
NETWORK
Press to connect to a wireless network (Wi-Fi) via the SmartThings app.
SERVICE
Connect a USB storage device to upgrade the product's software.
DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device.
HDMI IN 1 / HDMI IN 2
Inputs digital video and audio signals simultaneously using an HDMI cable.
Use when connecting a supported external device.
HDMI OUT (TV-ARC)
Connect to the HDMI (ARC) jack on a TV.
•When disconnecting the power cord from a wall outlet, pull the plug. Do not pull the cable.
•Do not connect this unit or other components to an AC outlet until all connections between
components are complete.
ENG - 5
03 CONNECTING THE SOUNDBAR
Connecting Electrical Power
Use the power components (1, 2
, 3
) to connect the Subwoofer, Surround Speaker, and Soundbar to an
electrical outlet in the following order:
1 Connect the power cord to the Subwoofer.
2 Connect the power cord to the Left and Right Surround Speakers.
3
Connect the power cord to the Soundbar.
See the illustrations below.
•For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label : Bottom of the Soundbar Main Unit)
POWER
Rear of Subwoofer
1 Power Cord
Connecting
Electrical Power
POWER
POWER
Bottoms of the Left
and Right Surround
Speakers
2 Power Cord
Connecting
Electrical Power
Bottom of the Soundbar
Main Unit
POWER
SERVICE
NETWORK
ID SET
(WOOFER/REAR)
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
HDMI OUT
(TV-ARC)
POWER
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
HDMI OUT
(TV-ARC)
SERVICE
NETWORK
ID SET
(WOOFER/REAR)
POWER
Connecting Electrical Power
3 Power Cord
POWER
ENG - 6
Connecting the Soundbar to the Subwoofer and Surround Speakers
When the Subwoofer is connected, you can enjoy rich bass sound.
Recommended Speaker Layout
150° 150°
135° 135°
0°
Subwoofer
Soundbar
Surround Speaker L Surround Speaker R
CAUTION
•Wireless receiving antennas are built
into the wireless subwoofer and
surround speakers. Keep the units
away from water and moisture.
•For optimal listening performance,
make sure that the areas around the
wireless subwoofer and surround
speakers locations are clear of any
obstructions.
Automatic connection between the Subwoofer or Surround Speakers and the Soundbar
The subwoofer and/or Surround speakers will connect to the Soundbar automatically if they are
plugged in to electrical outlets.
•When auto pairing is complete, the blue indicators at the rear of the Subwoofer or Surround
Speaker turn on.
LED Indicator Lights on the Rear of Subwoofer and Surround Speakers
LED Status Description Resolution
Blue
On Successfully connected
(normal operation) -
Blinking
Standby (with the Soundbar
main unit turned off)
Check the power supply to the Soundbar
main unit.
Connection failed Connect again. (Refer to the instructions on
manual connection on page 7.)
Red On
Standby (with the Soundbar
main unit turned off)
Check the power supply to the Soundbar
main unit.
Connection failed Connect again. (Refer to the instructions on
manual connection on page 7.)
Red and
blue Blinking Malfunction See the contact information for the
Samsung Service Center in this manual.
ENG - 7
Manually connecting the Subwoofer or Surround Speakers if automatic connection fails
Before performing the manual connection procedure below:
•Check whether the power cords for the Soundbar and subwoofer or Surround Speakers are
connected properly.
•Make sure that the Soundbar is turned on.
1. Press and hold ID SET on the rear of the subwoofer and surround speakers for at least 5 seconds.
•The red indicator at the rear of each speaker turns off and the blue indicator blinks.
Rear of Subwoofer
5 Sec Blue LED Blinking Fast
Blue LED Blinking Fast
POWER
x 2
Rear of the Left and Right Surround Speakers
5 Sec
2. Press and hold the Up button on the remote control for at least 5 seconds.
•The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
•The Soundbar will automatically power on when ID SET is complete.
SOUND
MODE
PAIR
5 Sec
ID SET
“Samsung Harman Kardon” logo is on the top
ENG - 8
3. Check if the LINK LED is solid blue (connection complete).
LINK LED - Blue is On When the connection is successfully
established, the blue indicators on the rear
of the subwoofer and surround speakers
turn on without blinking.
NOTES
•Do not connect the power cord of this product or your TV to a wall outlet until all connections
between components are complete.
•Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
•If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the
STANDBY LED on the rear will be Red after blinking Blue several times.
•If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
•The maximum transmission distance of the wireless signal of the main unit is about 32.8 ft, but may
vary depending on your operating environment. If a steel-concrete or metallic wall is between the
main unit and the wireless subwoofer the system may not operate at all, because the wireless
signal cannot penetrate metal.
PRECAUTIONS
•Wireless receiving antennas are built into the wireless subwoofer. Keep the units away from water
and moisture.
•For optimal listening performance, make sure that the area around the wireless subwoofer and
surround speakers location is clear of any obstructions.
ENG - 9
04 CONNECTING TO A TV
Hear TV sound from your Soundbar through wired or wireless connections.
•When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using
the TV’s remote control.
– This feature is available on 2017 and later Samsung Smart TVs that support Bluetooth when the
Soundbar is connected to the TV using an optical cable.
– This function also allows you to use the TV menu to adjust the sound eld and various settings
as well as the volume and mute.
Method 1. Connecting with a Cable
When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on
your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on
the TV is changed, you will experience better sound quality. (The TV menu may use different words for
Dolby Digital and PCM depending on the TV manufacturer.)
Connecting a TV using an HDMI Cable
HDMI OUT
(TV-ARC)
HDMI IN
(ARC)
Connect to the HDMI IN
(ARC) port of your TV. HDMI Cable Bottom of the Soundbar
Connect to the HDMI OUT (TV-ARC)
port of the Soundbar main unit.
TV ARC
Top of the Soundbar
1. With the Soundbar and TV turned on, connect the HDMI cable as shown in the gure.
2. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV
sound.
•If TV sound is inaudible, press the (Source) button on the remote control or on the top of
the Soundbar to switch to “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence,
and TV sound is played.
ENG - 10
•If “TV ARC” does not appear in the display window of the Soundbar main unit, conrm that the
HDMI cable is connected to the correct port.
•Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.
NOTES
•HDMI is an interface that enables the digital transmission of video and audio data with just a single
connector.
•If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port.
•We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one
whose diameter is less than 0.55 inches.
•Anynet+ must be turned on.
•This function is not available if the HDMI cable does not support ARC.
Connecting using an Optical Cable
Bottom of the Soundbar
OPTICAL OUT
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
D.IN
Optical Cable
(not supplied)
Top of the Soundbar
1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV
with a digital optical cable (not supplied).
2. Press the (Source) button on the top panel or on the remote control, and then select the “D.IN”
mode.
Auto Power Link
Auto Power Link automatically turns on the Soundbar when the TV is turned on.
1. Connect the Soundbar and a TV with a digital optical cable (not supplied) as described in Step 1 above.
2. Press the Left button on the remote control (the blue spot in the illustration
to the right) for 5 seconds to turn Auto Power Link on or off.
•Auto Power Link is set to ON by default.
(To turn off this function, press the Left button on the remote for 5 seconds.)
•Depending on the connected device, Auto Power Link may not function.
•This function is only available in the “D.IN” mode.
ENG - 11
Method 2. Connecting Wirelessly
Connecting a TV via Bluetooth
When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
•Only one TV can be connected at a time.
SOUND
MODE
PAIR
OR
Top of the Soundbar
The initial connection
1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR) a. Press the (Source) button on the top panel and then select “BT”.
“BT” changes to “BT READY” in a few seconds automatically if there is no Bluetooth device
connected to the Soundbar.
b. When “BT READY” appears, press and hold the (Source) button on the top panel of the
Soundbar for more than 5 seconds to display “BT PAIRING”.
2. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
3. Select “[AV] Samsung Soundbar Nxxx” from the list on the TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” in the TV Bluetooth device list.
To connect the TV to the Soundbar, select the message, and then establish a connection.
•When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
4. You can now hear TV sound from the Soundbar.
If the device fails to connect
•If a previously connected Soundbar (e.g. “[AV] Samsung Soundbar Nxxx”) appears in the list, delete
it.
•Then repeat steps 1 through 3.
ENG - 12
Disconnecting the Soundbar from the TV
Press the (Source) button on the top panel or on the remote control and switch to any mode but “BT”.
•Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
•To cancel the automatic Bluetooth connection between the Soundbar and TV, press the
p (Play/Pause) button on the remote control for 5 seconds with the Soundbar in “BT READY” status.
(Toggle On → Off)
NOTE
•After you have connected the Soundbar to your TV the rst time, use the “BT READY” mode to
reconnect.
What is the difference between BT READY and BT PAIRING?
•BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
•BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button
on the remote control or press and hold the (Source) button on the top of the Soundbar for
more than 5 seconds while the Soundbar is in “BT” mode.)
NOTES
•If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 32.8 ft.
•The Soundbar automatically turns off after 5 minutes in the Ready state.
•The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
•Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
ENG - 13
Connecting via Wi-Fi
Pre-connection Checklist
1. Conrm that your Samsung Smart TV was released after 2013. This function is compatible only
with Samsung Smart TVs released after 2013.
2. Make sure your Wireless router (Wi-Fi) is ready and working.
3. Make sure that the TV is connected to the Wireless router (your Wi-Fi network).
Top of the Soundbar
Step 1 : Connecting the Soundbar to Wi-Fi
1. Press the (Source) button on the top of the Soundbar or on the remote control to select “WIFI”
mode.
•When using selected Samsung TVs (2016 ~ 2018 Samsung Smart TVs that support Bluetooth.)
– If you select “WIFI” mode when the TV is turned on, the TV screen displays a pop-up
window providing instructions on how to automatically connect the Soundbar to a wireless
router (Wi-Fi). Refer to instructions in the pop-up window of the TV.
Top of the Soundbar
WIFI
2. Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
3. Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
SmartThings app
iOSAndroid
4. Follow the instructions in the app screen on the mobile device to connect the Soundbar to your
Wi-Fi network.
ENG - 14
Step2:ConguringSettingsontheTV
•If the TV disconnects from your wireless network after you change the input source to the
Soundbar, use the TV menu to connect the TV to the network again.
For TVs released in 2018
Home ( ) Settings ( ) Sound Sound Output [AV] Samsung Soundbar Nxxx (Wi-Fi)
For TVs released in 2017
Home ( ) Settings ( ) Sound Sound Output [AV] Samsung Soundbar Nxxx (Wi-Fi)
For TVs released in 2016
Home ( ) Settings ( ) Sound Select Speaker [AV] Samsung Soundbar Nxxx (Wi-Fi)
For TVs released in 2015
Menu Sound Speaker List
For TVs released in 2014
Menu Sound Speaker Settings Multiroom Link - Settings
NOTES
•The TV and Soundbar must be connected to the same wireless network (Wi-Fi).
•If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to establish a Wi-Fi
connection between the TV and Soundbar. Contact your Internet service provider for details.
•If the 5GHz Wi-Fi connection is not smooth, use the 2.4GHz bandwidth.
•Because the menus may differ depending on the year of manufacture, refer to your TV manual.
ENG - 15
05 CONNECTING AN EXTERNAL DEVICE
Connect to an external device via a wired or wireless network to play the external device’s sound
through the Soundbar.
Connecting using an HDMI Cable (Dolby Atmos® supported)
•What is Dolby Atmos®? Atmos technology enhances existing 7.1 channel surround sound systems
by adding an overhead speaker. This envelops the listener in 360 degrees of sound, delivering an
immersive, high-denition, rich, detailed, and deeper experience.
•Important: This product supports Dolby Atmos® only in HDMI mode.
Bottom of the Soundbar
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
HDMI OUT
(TV-ARC)
HDMI OUT
HDMI IN
(ARC)
Top of the Soundbar
OR
HDMI Cable
HDMI Cable
External Device
HDMI 1
OR
HDMI 2
1. Connect an HDMI cable from the HDMI IN 1 or HDMI IN 2 jack on the bottom of the Soundbar to the
HDMI OUT jack on your digital device.
2. Connect an HDMI cable from the HDMI OUT (TV-ARC) jack on the bottom of the Soundbar to the
HDMI IN jack on your TV.
3. Press the (Source) button on the top panel or on the remote control, and then select
“HDMI 1” or “HDMI 2”.
4. “HDMI 1” or “HDMI 2” mode is displayed on the Soundbar display panel and sound plays.
ENG - 16
NOTE
•When Dolby Atmos® is activated, “DOLBY ATMOS” appears in the front display.
ConguringDolbyAtmos®onyourBDplayerorotherdevice.
•Open the audio output options on the settings menu of your BD player or other device and make
sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to
Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).
•If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off.
•Dolby Atmos® works only on 7.1.4 channels.
•Make sure that the content supports Dolby Atmos®.
Connecting using an HDMI Cable
Bottom of the Soundbar
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
HDMI OUT
(TV-ARC)
HDMI OUT
HDMI IN
(ARC)
Top of the Soundbar
OR
HDMI Cable
HDMI Cable
External Device
HDMI 1
OR
HDMI 2
1. Connect an HDMI cable from the HDMI IN 1 or HDMI IN 2 jack on the bottom of the Soundbar to the
HDMI OUT jack on your digital device.
2. Connect an HDMI cable from the HDMI OUT (TV-ARC) jack on the bottom of the Soundbar to the
HDMI IN jack on your TV.
3. Press the (Source) button on the top panel or on the remote control, and then select
“HDMI 1” or “HDMI 2”.
4. “HDMI 1” or “HDMI 2” mode is displayed on the Soundbar display panel and sound plays.
ENG - 17
Connecting using an Optical Cable
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
Bottom of the Soundbar
Optical Cable
(not supplied)
Top of the Soundbar
BD / DVD player / Set-top box /
Game console
D.IN
1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source
Device using a digital optical cable (not supplied).
2. Select “D.IN” mode by pressing the (Source) button on the top panel or on the remote control.
ENG - 18
06 CONNECTING A MOBILE DEVICE
Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of
cabling.
•You cannot connect more than one Bluetooth device at a time.
SOUND
MODE
PAIR
OR
Top of the Soundbar
Bluetooth device
The initial connection
1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR) a. Press the (Source) button on the top panel and then select “BT”.
“BT” changes to “BT READY” in a few seconds automatically if there is no Bluetooth device
connected to the Soundbar.
b. When “BT READY” appears, press and hold the (Source) button on the top panel of the
Soundbar for more than 5 seconds to display “BT PAIRING”.
2. On your device, select “[AV] Samsung Soundbar Nxxx” from the list that appears.
•When the Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → “BT”
appears in the front display.
3. Play music les located on the device connected via Bluetooth through the Soundbar.
If the device fails to connect
•If a previously connected Soundbar (e.g. “[AV] Samsung Soundbar Nxxx”) appears in the list, delete
it.
•Then repeat steps 1 and 2.
NOTE
•After you have connected the Soundbar to your mobile device the rst time, use the “BT READY”
mode to reconnect.
ENG - 19
What is the difference between BT READY and BT PAIRING?
•BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
•BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button
on the remote control or press and hold the (Source) button on the top of the Soundbar for
more than 5 seconds while the Soundbar is in “BT” mode.)
NOTES
•If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 32.8 ft.
•The Soundbar automatically turns off after 5 minutes in the Ready state.
•The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
•Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
•The Soundbar supports SBC data (44.1kHz, 48kHz).
•Connect only to a Bluetooth device that supports the A2DP (AV) function.
•You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free)
function.
•Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] Samsung Soundbar
Nxxx” from the device’s scanned devices list will automatically change the Soundbar to “BT” mode.
– Available only if the Soundbar is listed among the Bluetooth device’s paired devices.
(The Bluetooth device and the Soundbar must have been previously paired at least once.)
•The Soundbar will appear in the Bluetooth device’s searched devices list only when the Soundbar is
displaying “BT READY”.
•The Soundbar cannot be paired to another Bluetooth device if already in Bluetooth mode and
paired to a Bluetooth device.
ENG - 20
Disconnecting the Bluetooth device from a Soundbar
You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s
user manual.
•The Soundbar will be disconnected.
•When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
“BT DISCONNECTED” on the front display.
Disconnecting the Soundbar from the Bluetooth device
Press the (Source) button on the top panel or on the remote control, and then change to any mode
except “BT”.
•Disconnecting takes time because the Bluetooth device must receive a response from the
Soundbar. (Disconnection time may differ, depending on the Bluetooth device)
•When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
“BT DISCONNECTED” on the front display.
NOTES
•In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 32.8 ft.
•The Soundbar automatically turns off after 5 minutes in the Ready state.
More About Bluetooth
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each
other using a short wireless connection.
•A Bluetooth device may cause noise or malfunction, depending on usage, if:
– A part of your body is in contact with the receiving/transmitting system of the Bluetooth device
or the Soundbar.
– It is subject to electrical variation from obstructions caused by a wall, corner, or ofce partition.
– It is exposed to electrical interference from same frequency-band devices including medical
equipment, microwave ovens, and wireless LANs.
•Pair the Soundbar with the Bluetooth device while they are close together.
•The further the distance between the Soundbar and Bluetooth device, the worse the quality is.
If the distance exceeds the Bluetooth operational range, the connection is lost.
•In poor reception areas, the Bluetooth connection may not work properly.
•The Bluetooth connection only works when it is close to the unit. The connection will be
automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality
may be degraded by obstacles such as walls or doors.
•This wireless device may cause electric interference during its operation.
ENG - 21
Connecting via Wi-Fi (Wireless Network)
•Connect a single Soundbar to Wi-Fi to access a variety of music streaming services and Internet
radio. Connect multiple Soundbars to Wi-Fi to use grouped playback or the stereo sound mode.
•To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is
required.
Mobile device
Top of the Soundbar
The initial connection
1. Press the (Source) button on the top of the Soundbar or on the remote control to select “WIFI”
mode.
Top of the Soundbar
WIFI
2. Install and launch the SmartThings app on your mobile device (e.g. smartphone or tablet).
SmartThings app
iOSAndroid
ENG - 22
3. Launch the app, and then follow the instructions on the screen to register (add) your Soundbar in
the app.
•The automatic pop-up (the third illustration below) may not be available on some mobile
devices.
If this is the case, select and complete “Add device” from the app menu . Your Soundbar is now
added to the app.
Launch App Add speakersAuto pop-up
ENG - 23
07 CONNECTING AN AMAZON PRODUCT
•This feature may not be available in some countries.
•This service is provided by Amazon and can be terminated at any time. Samsung does not assume
responsibility for service availability.
Connect and use with an Amazon product (Amazon Echo)
Use an Amazon Echo product to control your Soundbar and enjoy music services provided by Amazon Echo.
NOTE
•Check if the Soundbar is connected to Wi-Fi. (Refer to “Connecting via Wi-Fi (Wireless Network)”)
1. In the SmartThings app, change your Soundbar’s name to one that can be recognized by your
Amazon device.
(Example: Samsung, Soundbar, Living Room, Family Room, Bedroom, Ofce, etc.)
CAUTION
•Amazon devices may not recognize names that contain elements such as special characters.
SaveSelect Edit Select speakers Change name
ENG - 24
2. In the Alexa app, search “Samsung Wireless Audio” in Skills, and then select “ENABLE”.
•Skip this step if you have Skills set up already.
Select Skills Search Enable
Amazon Alexa app
3. In the Alexa app, tap “Smart Home → Devices → Discover” to complete the connection.
Select Smart Home
Amazon Alexa app
Select Devices Discover device
ENG - 25
Use voice commands to control the Soundbar
•The Amazon Echo service you can use with your Soundbar is limited to music. Other services
provided by Amazon Echo, such as news and weather, can only be accessed through your
Amazon Echo product.
Trigger + Command + Speaker name
Use the Speaker name you changed in the SmartThings app. (Refer to “Connect and use
with an Amazon product (Amazon Echo)”)
Action Voice Command
To search an audio device added to the
SmartThings account connected to the
Amazon Alexa account
"Alexa Discover devices"
* To use voice commands for the Soundbar named “Living room”
Action Voice Command
To set the volume level to 5 "Alexa Set the volume to 5 on Living room"
To increase the volume level "Alexa Volume up on Living room"
To mute the sound "Alexa Mute on Living room"
To listen to a radio station named KISS FM "Alexa Play Kiss FM on Living room"
To play the next song "Alexa Next song on Living room"
To stop the audio "Alexa Stop on Living room"
To turn the audio on "Alexa Turn on Living room"
To turn the audio off "Alexa Turn off Living room"
To change the input source "Alexa Switch to Bluetooth on Living room"
ENG - 26
08 USING THE REMOTE CONTROL
How to Use the Remote Control
VOL WOOFER
SOUNDBAR
SOUND
MODE
PAIR
Power
VOL WOOFER
SOUND
MODE
PAIR
Turns the Soundbar on and off.
VOL WOOFER
SOUND
MODE
PAIR
Source
Press to select a source connected to the
Soundbar.
•BT PAIRING mode
To turn on “BT PAIRING” mode, press and
hold the (Source) button for more than
5 seconds.
Mute
VOL WOOFER
SOUND
MODE
PAIR
Press the (Mute) button to mute the sound.
Press it again to unmute the sound.
SOUND MODE
VOL WOOFER
SOUND
MODE
PAIR
Press to select the desired sound effect:
STANDARD, SURROUND, or SMART.
Select the STANDARD mode if you want to enjoy
the original sound.
•SMART mode
Automatically optimizes sound effects to suit
the scene currently playing.
VOL WOOFER
SOUND
MODE
PAIR
Bluetooth
PAIR
Press the PAIR button. “BT PAIRING” appears
in the Soundbar’s display.
You can connect the Soundbar to a new
Bluetooth device in this mode by selecting the
Soundbar in the Bluetooth device's search list.
ENG - 27
Play / Pause
(BT/Wi-Fi)
Press the p button to pause a music le temporarily.
Press the button again and the music le plays.
•Auto Power Down Function
The unit turns off automatically in the following situations.
– D.IN / WIFI / BT Mode : If there is no audio signal for 5 minutes.
– HDMI 1 or HDMI 2 Mode : If there is no audio signal for 15 minutes.
VOL WOOFER
SOUND
MODE
PAIR
Up/Down/
Left/Right
Press the indicated areas to select Up/Down/Left/Right.
Press Up/Down/Left/Right on the button to select or set functions.
•Music Skip
Press the Right button to select the next music le. Press the Left button to select the
previous music le.
•Anynet+ / Auto Power Link
You can turn Anynet+ and Auto Power Link on or off.
Anynet+ and Auto Power Link are turned on and turned off by the Right and Left
buttons respectively.
– Anynet+ : If the Soundbar is connected to a Samsung TV through an HDMI cable,
you can control your Soundbar with a Samsung TV remote control.
Press and hold the Right button for 5 seconds to toggle Anynet+ ON and OFF.
– Auto Power Link : If the Soundbar is connected to your TV through a digital optical
cable, the Soundbar can automatically turn on when you turn on your TV. Press
and hold the Left button for 5 seconds to toggle Auto Power Link ON and OFF.
– Anynet+ / Auto Power Link are set to ON by default.
•ID SET
Press and hold the Up button for 5 seconds to complete ID SET.
ENG - 28
Sound Control
VOL WOOFER
SOUND
MODE
PAIR
You can select from TREBLE, BASS, SYNC, CENTER LEVEL, SIDE LEVEL, FRONT TOP
LEVEL, REAR LEVEL, REAR TOP LEVEL or VIRTUAL ON/OFF.
•To control the volume of the treble or bass sound, select TREBLE or BASS in Sound
Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
•Press and hold the (Sound Control) button for about 5 seconds to adjust the sound
for each frequency band. 150Hz, 300Hz, 600Hz, 1.2KHz, 2.5KHz, 5KHz, and 10KHz are
selectable using the Left/Right buttons and each can be adjusted to a setting between
-6 to +6 using the Up/Down buttons.
•To control the volume of the each speaker select CENTER LEVEL, SIDE LEVEL or
FRONT TOP LEVEL in Sound Settings, and then adjust the volume between -6~+6 by
using the Up/Down buttons.
•If the video on the TV and audio from the Soundbar are not synchronized, select SYNC
in Sound Control, and then set the audio delay between 0~300 milliseconds by using
the Up/Down buttons.
•If Surround Speakers are connected, select REAR LEVEL or REAR TOP LEVEL, and then
use the Up/Down buttons to adjust the volume within a -6 to +6 range. The REAR
SPEAKER function can be turned VIRTUAL ON/OFF by using the Up/Down buttons.
•SYNC is only supported for some functions.
VOL WOOFER
SOUND
MODE
PAIR
WOOFER
SOUND
MODE
VOL WOOFER
SOUNDBAR
SOUND
MODE
VOL WOOFER
SOUNDBAR
SOUND
MODE
VOL WOOFER
SOUNDBAR
SOUND
MODE
VOL WOOFER
SOUNDBAR
Push the button up or down to adjust the volume of the subwoofer to -12 or between -6 to
+6. To set the subwoofer volume level to 0, press the button.
VOL WOOFER
SOUND
MODE
PAIR
VOL
SOUND
MODE
VOL WOOFER
SOUNDBAR
SOUND
MODE
VOL WOOFER
SOUNDBAR
SOUND
MODE
VOL WOOFER
SOUNDBAR
SOUND
MODE
VOL WOOFER
SOUNDBAR
Push the button up or down to adjust the volume.
•Mute
Press the VOL button to mute the sound. Press it again to unmute the sound.
ENG - 29
Adjusting the Soundbar volume
with a TV remote control
If you have a Samsung TV, you can adjust
the Soundbar’s volume using the IR remote
control that came with your Samsung TV.
First use the TV menu to set the TV audio on your
Samsung TV to external speakers, then use your
Samsung remote to control the Soundbar’s
volume. For more information, see the TV’s user
manual. The default mode for this function is
control by a Samsung TV remote. If your TV is not
a Samsung TV, follow the directions below to
change the settings of this function.
1. Turn Off the Soundbar.
BYE
2. If you do not want to use this function, push
up and hold the WOOFER button on the
remote repeatedly for 5 seconds until
“OFF-TV REMOTE” appears in the display.
SOUND
MODE
VOL WOOFER
SOUNDBAR
5 Sec OFF-TV REMOTE
3. If you want to control the Soundbar with
your TV’s remote, push up and hold the
WOOFER button for 5 seconds repeatedly
until “ALL-TV REMOTE” appears in the
display. Then, use your TV’s menu to select
external speakers.
SOUND
MODE
VOL WOOFER
SOUNDBAR
5 Sec ALL-TV REMOTE
4. If you want to return the Soundbar to the
default mode (control by a Samsung TV
remote), push up and hold the WOOFER
button for 5 seconds repeatedly until
“SAMSUNG-TV REMOTE” appears in the
display.
SOUND
MODE
VOL WOOFER
SOUNDBAR
5 Sec
(Default mode)
SAMSUNG-TV REMOTE
– Each time you push the WOOFER button
up and hold it for 5 seconds, the mode
switches in the following order:
“SAMSUNG-TV REMOTE” (Default mode)
→ “OFF-TV REMOTE” → “ALL-TV REMOTE”.
– This function may not be available,
depending on the remote control.
– Manufacturers supporting this function:
VIZIO, LG, Sony, Sharp, PHILIPS,
PANASONIC, TOSHIBA, GRUNDIG,
Hisense, RCA
ENG - 30
Using the Hidden Buttons (Buttons with more than one function)
Hidden Button
Reference page
Remote Control Button Function
WOOFER TV remote control On/Off (Standby) page 29
(Source) BT Pairing page 26
p (Play / Pause)
Auto Power Down On/Off
(AUX mode) page 27
BT Ready page 19
Left Auto Power Link ON/OFF page 27
Right Anynet+ ON/OFF page 27
Up ID SET page 27
(Sound Control) 7 Band EQ page 28
Outputspecicationsforthedifferentsoundeffectmodes
Effect Input
Output
With Subwoofer & Surround Speaker
STANDARD
2.0 ch 2.1 ch
5.1 ch 5.1 ch / 7.1 ch (DTS)
7.1 ch 7.1 ch
7.1.4 ch 7.1.4 ch
SURROUND
2.0 ch 7.1.4 ch
5.1 ch 7.1.4 ch
7.1 ch 7.1.4 ch
7.1.4 ch 7.1.4 ch
SMART
2.0 ch 2.1 ch
5.1 ch 5.1 ch / 7.1 ch (DTS)
7.1 ch 7.1 ch
7.1.4 ch 7.1.4 ch
•If the input source is Dolby Atmos®, 7.1.4 channel is outputted. The sound effect is not available.
ENG - 31
09 INSTALLING THE
WALL MOUNT
Installation Precautions
•Install on a vertical wall only.
•Do not install in a place with high
temperature or humidity.
•Verify that the wall is strong enough to
support the product’s weight. If not, reinforce
the wall or choose another installation point.
•Purchase and use the xing screws or
anchors appropriate for the kind of wall you
have (plaster board, iron board, wood, etc.).
If possible, x the support screws into wall
studs.
•Purchase wall mounting screws according to
the type and thickness of the wall you want to
mount the Soundbar on.
– Diameter: M5
– Length: 1 3/8 inches or longer
recommended.
•Connect cables from the unit to external
devices before you install the Soundbar on
the wall.
•Make sure the unit is turned off and
unplugged before you install it. Otherwise, it
may cause an electric shock.
Wallmount Components
Wall Mount Guide (AH63-04369C)
x 2 x 2
(M4 x L10)
Holder-Screw
(AH61-04110A)
Screw
(6001-001202)
x 2
Bracket-Wall Mount
(AH61-04119A)
1. Place the Wall Mount Guide against the wall
surface.
•The Wall Mount Guide must be level.
•If your TV is mounted on the wall, install
the Soundbar at least 2 inches (5 cm)
below the TV.
2 inches or more
ENG - 32
2. Align the Wall Mount Guide’s Center Line
with the center of your TV (if you are
mounting the Soundbar below your TV), and
then x the Wall Mount Guide to the wall
using tape.
•If you are not mounting below a TV, place
the Center Line in the center of the
installation area.
Center Line
3. Push a pen tip or sharpened pencil tip
through the center of the A-TYPE images on
each end of the Guide to mark the holes for
the supporting screws, and then remove the
Wall Mount Guide.
4. Using an appropriately sized drill bit, drill a
hole in the wall at each marking.
•If the markings do not correspond to the
positions of studs, make sure you insert
appropriate anchors or mollies into the
holes before you insert the support
screws. If you use anchors or mollies,
make sure the holes you drill are large
enough for the anchors or mollies you
use.
5. Push a screw (not supplied) through each
Holder-Screw, and then screw each screw
rmly into a support screw hole.
6. Install the 2 Bracket-Wall Mounts in the
correct orientation on the bottom of the
Soundbar using 2 Screws.
•When assembling, make sure the hanger
part of the Bracket-Wall Mounts are
located behind the rear of the Soundbar.
Rear of Soundbar
Right end of Soundbar
ENG - 33
7. Install the Soundbar with the attached
Bracket-Wall Mounts by hanging the
Bracket-Wall Mounts on the Holder-Screws
on the wall.
8. Slide the Soundbar down as shown below so
that the Bracket-Wall Mounts rest securely
on the Holder-Screws.
•Insert the Holder-Screws into the wide
(bottom) part of the Bracket-Wall
Mounts, and then slide the Bracket-Wall
Mounts down so that Bracket-Wall
Mounts rest securely on the
Holder-Screws.
Installing the Surround
Speakers on a Wall
(Sold Separately)
You can purchase wall mounts separately to
install the surround speakers on a wall.
Notes for Wall Mounting the Surround
Speakers
•Surround Speaker wall mounts must be able
to support more than 4.4 lbs (2.0 kg).
•Hole size : 1/4 - 20 threaded insert
•Since wall-mount installation is optional, you
must purchase the corresponding accessories
separately.
•Please have a qualied installer install the
surround speaker Wall Mount Brackets.
•Ask a professional installation company to
mount your product on the wall.
•Check the strength of the wall before you
install the Wall Mount Brackets. If the
strength is insufcient, make sure to reinforce
the wall before installing the Wall Mount
Brackets and the speakers on the wall.
•For more information, please refer to the Wall
Mount’s manual.
•Samsung Electronics is not liable for any
damage to the product due to the product
being installed inappropriately.
•Take care not to install the speakers sideways
or upside down.
ENG - 34
10 SOFTWARE
UPDATE
When the Soundbar is connected to the Internet,
software updates automatically occur even when
the Soundbar is turned off.
•To use the Auto Update function, the
Soundbar must be connected to the Internet.
The Wi-Fi connection to the Soundbar will be
terminated if the Soundbar’s power cord is
disconnected or the power is cut off. If the
power is cut off, when the power comes back
on or you reconnect the power cord, turn on
the Soundbar, and then reconnect it to the
Internet.
ENG - 35
11 TROUBLESHOOTING
Refer to the table below if this product does not function properly. If the problem you are experiencing
is not listed below or if the instructions below do not help, turn off the product, disconnect the power
cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).
The unit will not turn on.
Is the power cord plugged into the outlet?
;Connect the power plug to the outlet.
A function does not work when the button
is pressed.
Is there static electricity in the air?
;Disconnect the power plug and connect it
again.
Sound dropouts occur in BT mode.
;See the Bluetooth connection sections on
pages 11 and 18.
Sound is not produced.
Is the Mute function on?
; Press the (Mute) button to cancel the
mute function.
Is the volume set to minimum?
;Adjust the Volume.
The remote control does not work.
Are the batteries drained?
;Replace with new batteries.
Is the distance between the remote control and
Soundbar main unit too far?
; Move the remote control closer to the
Soundbar main unit.
The red LED on the subwoofer blinks and
the subwoofer is not producing sound.
This issue can occur if the subwoofer is not
connected to the Soundbar main unit.
; Try to connect your subwoofer again.
(See page 6.)
The subwoofer drones and vibrates
noticeably.
Try to adjust the vibration of your subwoofer.
;Push the WOOFER button on your remote
control up or down to adjust the subwoofer
volume. (to -12, or between -6 ~ +6).
Cannot connect to the TV.
If connected via a wired network
;Check if the cable is connected correctly.
(Check the port name to make sure that
the cable is connected to the correct port.)
(See the corresponding page regarding
each connection method.)
;Press the (Source) button on the top
panel of the Soundbar or on the remote
control to check if the mode is correct.
If connected via a wireless network
;Connected via Bluetooth
1. Switch the Soundbar to “BT PAIRING”
mode, and then use the TV to search
again. (See page 11 for details.)
ENG - 36
;Connected via Wi-Fi
1. Check if the TV is a compatible model.
•Only Samsung Smart TVs released
after 2013 are supported.
2. Check if the TV is connected to Wi-Fi.
•If the TV is not connected to Wi-Fi, use
the network menu on the TV to
establish a connection. (See the TV
user manual.)
3. Check if the Soundbar is connected to
Wi-Fi.
•When the Soundbar is connected, you
can nd it in the list of speakers on
your mobile device when you run the
SmartThings app. See page 21 for
details.
4. Check for a DFS channel.
•If your wireless router (Wi-Fi) is using a
DFS channel, you cannot establish a
Wi-Fi connection between the TV and
Soundbar. Contact your Internet
service provider for details.
12 LICENSE
Manufactured under license from Dolby
Laboratories. Dolby, Dolby Atmos, Dolby Audio,
Dolby Digital Plus, Pro Logic, and the double-D
symbol are trademarks of Dolby Laboratories.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS
Licensing Limited. DTS, the Symbol, & DTS and
the Symbol together, DTS:X, and the DTS:X logo
are registered trademarks and/or trademarks
of DTS, Inc. in the United States and/or other
countries. © DTS, Inc. All Rights Reserved.
The terms HDMI and HDMI High-Denition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other
countries.
•The Spotify Software is subject to third
party licenses found here :
www.spotify.com/connect/third-party-
licenses.
•For more information about Spotify
Connect, please visit www.spotify.com/
connect
ENG - 37
13 OPEN SOURCE
LICENSE NOTICE
For further information on Open Sources used in
this product, please visit the website:
http://opensource.samsung.com
14 IMPORTANT
NOTES ABOUT
SERVICE
•Figures and illustrations in this User Manual
are provided for reference only and may differ
from actual product appearance.
•An administration fee may be charged if
either:
a. An engineer is called out to your home at
your request and there is no defect in the
product.
b. You bring the unit to a repair center and
there is no defect in the product.
•You will be advised of the amount of the
administration fee before any work is done or
a home visit is made.
•If you have a problem with this product, we
strongly recommend you read the
appropriate section of this manual, visit the
Support page for your product at
www.samsung.com, or call Samsung Product
Support (1-800-726-7864) to nd an answer
before you contact a service center for a
repair.
ENG - 38
15 SPECIFICATIONS AND GUIDE
Specications
Model Name HW-N950
Weight 19.4 lbs (8.8 kg)
Dimensions (W x H x D) 48.3 x 3.3 x 5.4 inches
(1226.0 x 83.0 x 136.0 mm)
Operating Temperature Range +41°F to +95°F (+5°C to +35°C)
Operating Humidity Range 10 % ~ 75 %
AMPLIFIER
Rated Output power 18W x 10 + 10W x 3, 4ohm
Supported play formats LPCM 2ch, Dolby Audio™
(supporting Dolby® Digital), DTS
Subwoofer Name PS-WN90
Weight 21.2 lbs (9.6 kg)
Dimensions (W x H x D) 8.0 x 15.7 x 16.4 inches
(203.5 x 400.0 x 415.5 mm)
AMPLIFIER
Rated Output power 162W
Surround Speaker Name PS-SN90-1, PS-SN90-2
Weight 4.6 lbs (2.1 kg)
Dimensions (W x H x D) 4.7 x 8.3 x 5.6 inches
(120.0 x 210.0 x 141.0 mm)
AMPLIFIER
Rated Output power 35W x 4
ENG - 39
NOTES
•Samsung Electronics Co., Ltd reserves the right to change the specications without notice.
•Weight and dimensions are approximate.
•Dispose unwanted electronics through an approved recycler.
To nd the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call
(877) 278 - 0799
Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi.
Wi-Fi
Port deactivation method
Press the ID SET button on the bottom panel of the Soundbar
for 30 seconds to turn Wi-Fi On / Off.
Bluetooth
Port deactivation method
Press the NETWORK button on the bottom panel of the
Soundbar for 30 seconds to turn Bluetooth On / Off.
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited
warranty period of:
One (1) Year Parts and Labor*
(*90 Days Parts and Labor for Commercial Use)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the
United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and
service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original
dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service
center. Transportation of the product to and from the service center is the responsibility of the purchaser.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or
reconditioned parts or products if found to be defective during the limited warranty period specied above.
All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG.
Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.
SAMSUNG’s obligations with respect to software products distributed by SAMSUNG under the SAMSUNG brand
name are set forth in the applicable end user license agreement. Non-SAMSUNG hardware and software products,
if provided, are on an “AS IS” basis.
Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their own warranties.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and
except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and
shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and
installation; applications and uses for which this product was not intended; altered product or serial numbers;
cosmetic damage or exterior nish; accidents, abuse, neglect, re, water, lightning or other acts of nature; use of
products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs,
external wiring or connectors not supplied and authorized by SAMSUNG, or which damage this product or result in
service problems; incorrect electrical line voltage, uctuations and surges; customer adjustments and failure to
follow operating instructions, cleaning, maintenance and environmental instructions that are covered and
prescribed in the instruction book; product removal or reinstallation; reception problems and distortion related to
noise, echo, interference or other signal transmission and delivery problems. SAMSUNG does not warrant
uninterrupted or error-free operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY
PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR
CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE
LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS
PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST
SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND
CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND
LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND
THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG
NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO
ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR
EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specic legal rights, and
you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG customer care center.
The benets of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized
Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED
FROM UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE
PROHIBITED. For a list of Samsung authorized retailers, please go to:
http://www.samsung.com/us/peaceofmind/authorized_resellers.html.
The party responsible for product compliance:
Samsung Electronics Co., LTD.
America QA lab of Samsung
19 Chapin Rd. Building D,
Pine Brook, New Jersey 07058
© 2018 Samsung Electronics Co., Ltd. All rights reserved.
QUESTIONS OR COMMENTS?
COUNTRY
IN THE US 1-800-SAMSUNG
(726-7864)
www.samsung.com/us/support
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CALL
OR VISIT US ONLINE AT WRITE