Table of Contents
- Getting Started
- Accessories
- Top Panel
- Rear Panel
- Connecting the Power Cable (WAM750, WAM751 Only)
- Connecting the Cover-Stand (WAM750, WAM751 Only)
- Installing on a Wall (WAM750, WAM751 Only)
- Attaching the toroidal ferrite core to the power cord of the M7 (WAM750, WAM751 Only)
- Connecting the Stand (WAM550, WAM551, WAM350, WAM351 Only)
- Installing on a Wall (WAM550, WAM551, WAM350, WAM351 Only)
- Standby Mode
- Reset your product
- Connecting to the Wi-Fi network
- Connect with Bluetooth function
- Using the Samsung Multiroom App
- Connecting multiples products
- Using miscellaneous functions
- Appendix
Samsung WAM551/ZA Wireless Audio-Multiroom User Manual
Displayed below is the user manual for WAM551/ZA Wireless Audio-Multiroom by Samsung which is a product in the Portable Speakers category. This manual has pages.
Related Manuals
Wireless Audio - Multiroom
M7/M5/M3
User Manual
imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service,
please register your product at
www.samsung.com/register
WAM750/WAM751
WAM550/WAM551
WAM350/WAM351
Contents
GETTING STARTED
Accessories ................................................4
Top Panel .................................................... 5
Rear Panel ..................................................6
Connecting the Power Cable (WAM750,
WAM751 Only) ............................................9
Connecting the Cover-Stand (WAM750,
WAM751 Only) ..........................................10
Separating the Cover-Stand (WAM750,
WAM751 Only) ..................................................11
Installing on a Wall (WAM750, WAM751
Only) .........................................................12
Attaching the toroidal ferrite core to the
power cord of the M7 (WAM750,
WAM751 Only) ..........................................13
Looping the power cable around the toroidal
ferrite core .........................................................13
Connecting the Stand (WAM550,
WAM551, WAM350, WAM351 Only) .........14
Installing on a Wall (WAM550, WAM551,
WAM350, WAM351 Only) .........................14
Standby Mode ..........................................15
Reset your product ...................................15
CONNECTING TO THE WI-FI
NETWORK
Preparing connection ................................16
Installing the Samsung Multiroom App ...............16
Accessing the Samsung Multiroom App ............16
Connecting to Wi-Fi ..................................17
Connecting to Wi-Fi automatically (Android/iOS)
..17
Connecting to Wi-Fi manually (Android) ..............19
Connecting to Wi-Fi manually (iOS) ....................21
Connecting with a HUB (Not Included) ......24
Adding a HUB ...................................................27
Adding additional speaker(s) .....................28
CONNECT WITH BLUETOOTH
FUNCTION
Connecting to Bluetooth Devices ..............30
Connecting with NFC function (WAM750,
WAM751, WAM550, WAM551 Only) -
Android .....................................................31
Connecting to the AUX IN (WAM750,
WAM751 Only) ..........................................32
USING THE SAMSUNG
MULTIROOM APP
App at a glance .........................................33
Playing Music ............................................ 34
Playing a music file stored in the smart device ...34
Listen to the music through the phone speaker
..35
Listening to streaming music .............................36
Listening to the internet radio ....................37
Following a station ............................................. 38
Setting Presets ..................................................39
2
4
Connecting TV to the speaker ...................40
Connecting to TV via Bluetooth
(TV SoundConnect) ...........................................40
Connecting to TV via Wi-Fi .................................42
Listening to music from other devices in
network .............................................................42
Using playback menu ................................43
Adjusting Equalizer and DRC .............................44
Managing a queue ............................................. 45
Managing a playlist ............................................47
Using the Settings menu ...........................50
Add Speaker .....................................................50
Guide.................................................................51
Services .............................................................51
Speaker Mode ................................................... 52
Device Settings ..................................................52
Clock ................................................................. 55
Support .............................................................57
Information ........................................................57
CONNECTING MULTIPLES
PRODUCTS
Setting Groups .......................................... 58
Setting the Surround Sound Mode ............60
USING MISCELLANEOUS
FUNCTIONS
Playing Media Content Saved in a PC .......62
Samsung Link ....................................................62
Wireless Audio - Multiroom for Desktop .............63
APPENDIX
Troubleshooting ........................................65
Open Source License Notice ..................... 67
Licences ...................................................67
Specifications ............................................68
Regulatory Compliance Statements ..........70
Warning ............................................................. 70
FCC Statement: (for U.S.A) ................................ 70
IC Statement: (for Canada) ................................71
Important Safety Instructions .............................72
Safety precautions ....................................73
Power Supply Precautions ................................. 73
Installation Precautions ......................................73
Usage Precautions............................................. 74
Cleaning Precautions .........................................74
Additional Information ...............................75
About NFC (WAM750, WAM751, WAM550,
WAM551 Only) - Android ...................................75
About the Network Connection ..........................75
Compatible devices ...........................................75
Copyright ..................................................75
3
4
Getting Started
A Accessories
Confirm you have the supplied accessories shown below.
• WAM750, WAM751
Power cord
(WAM750 : 3903-000910
WAM751 : 3903-000911)
Cover-Stand
(WAM750 : AH96-02695A
WAM751 : AH96-02695B)
Toroidal ferrite core
(3301-000144)
Quick Start Guide
(AH68-02665A)
Getting started
(AH68-02665D)
• WAM550, WAM551
Power Adapter
(BN44-00659A)
Stand
(WAM550 : AH96-02814A
WAM551 : AH96-02814B)
Quick Start Guide
(AH68-02695A)
Getting started
(AH68-02696A)
• WAM350, WAM351
Power cord
(WAM350 : 3903-000910
WAM351 : 3903-000911)
Stand
(WAM350 : AH96-03176A
WAM351 : AH96-03176B)
User Manual
(AH68-02747A)
4
4
A Top Panel
• WAM750, WAM751, WAM550, WAM551
1NFC Tag
Connect your NFC compatible device via Bluetooth to the product using the simple
NFC tagging procedure. (WAM750, WAM751, WAM550, WAM551 Only) - Android
2Internet Radio
Preset button
Press this button to listen to an Internet radio station. Each time you press this
button, the product switches to the next default station, cycling through the 3 default
stations.
3Bluetooth button
Press this button to enable Bluetooth.
4TV SoundConnect
button
Press this button to enable TV SoundConnect.
5Volume Control
button
Controls the volume level.
Touch and drag softly with your finger to make adjustments.
This will not work if you press with excessive force.
6Mute button
Mutes the sound from this product. Press again to restore the sound to the previous
volume level.
NOTES
9When you turn on the product, touch buttons appear on its top panel.
9 Press and hold the Mute button for more than 5 seconds to place the product into Standby Mode.
9 Press and hold the TV SoundConnect button for more than 5 seconds to reset the TV SoundConnect
and connect a new TV.
9 You can listen to a radio station by pressing the Internet Radio Preset button on the top panel of the
product. Each time you press this button, the product switches to the next default station, cycling through
the 3 default stations.
9 Enable your smart device's Bluetooth by touching it to the NFC Tag on the top panel of the product.
(WAM750, WAM751, WAM550, WAM551 Only) - Android
• WAM350, WAM351
5
4
VOLUME
VOLUME
q
wer t y
A Rear Panel
• WAM750, WAM751
1SPK ADD button
(Speaker Add)
Press this button to add an M7 to your network.
2WPS/Wi-Fi SETUP
button
Press this button to connect your M7 to your network using WPS or Wi-Fi setup.
3AUX IN
Lets you connect the M7 to the analog output of a smart device.
4SERVICE
For service only. Lets service technicians update the firmware of the M7.
5ETHERNET
Lets you connect the M7 to your network using a LAN cable.
6POWER
Connection for the M7's power cord.
NOTES
9SPK ADD Button: Press for 1 second to pair your M7 with a HUB.
9WPS / Wi-Fi SETUP Button:
- Press for 1 second to connect the M7 to your wireless router using WPS.
- Press and hold down for more than 5 seconds to connect the M7 to your network through your smart
device using the Wi-Fi Setup method.
6
4
SPK ADD
WPS /
Wi-Fi SETUP
AUX IN
SERVICE
ETHERNET
POWER
SPK ADD
WPS /
Wi-Fi SETUP
AUX IN
SERVICE
ETHERNET
POWER
SPK ADD
WPS /
Wi-Fi SETUP
AUX IN
SERVICE
ETHERNET
POWER
q
w
e
r
t
y
• WAM550, WAM551
7
4
1SPK ADD button
(Speaker Add)
Press this button to add an M5 to your network.
2WPS/Wi-Fi SETUP
button
Press this button to connect your M5 to your network using WPS or Wi-Fi setup.
3Wall Mount
You can purchase a wall-mount to hang your product on the wall.
(For more information, please refer to page 14.)
Click here.
4SERVICE
For service only. Lets service technicians update the firmware of the M5.
5ETHERNET
Lets you connect the M5 to your network using a LAN cable.
6POWER
Connection for the M5's power adapter.
NOTES
9SPK ADD Button: Press for 1 second to pair your M5 with a HUB.
9WPS / Wi-Fi SETUP Button:
- Press for 1 second to connect the M5 to your wireless router using WPS.
- Press and hold down for more than 5 seconds to connect the M5 to your network through your smart
device using the Wi-Fi Setup method.
SPK ADD
Wi-Fi SETUP
WPS
SERVICE
ETHERNET
POWER
DC 14V 2.5A
SPK ADD
Wi-Fi SETUP
WPS
SERVICE
ETHERNET
POWER
DC 14V 2.5A
q
w
r
e
t
y
• WAM350, WAM351
8
4
1SPK ADD button
(Speaker Add)
Press this button to add an M3 to your network.
2WPS/Wi-Fi SETUP
button
Press this button to connect your M3 to your network using WPS or Wi-Fi setup.
3Wall Mount
You can purchase a wall-mount to hang your product on the wall.
(For more information, please refer to page 14.)
Click here.
4SERVICE
For service only. Lets service technicians update the firmware of the M3.
5ETHERNET
Lets you connect the M3 to your network using a LAN cable.
6POWER
Connection for the M3's power cord.
NOTES
9SPK ADD Button: Press for 1 second to pair your M3 with a HUB.
9WPS / Wi-Fi SETUP Button:
- Press for 1 second to connect the M3 to your wireless router using WPS.
- Press and hold down for more than 5 seconds to connect the M3 to your network through your smart
device using the Wi-Fi Setup method.
SPK ADD
Wi-Fi SETUP
WPS
SERVICE
SPK ADD
Wi-Fi SETUP
WPS
SERVICE
ETHERNET
POWER
ETHERNET
POWER
q
w
r
e
t
y
A Connecting the Power Cable (WAM750, WAM751 Only)
1 Remove the rear cover.
2 Insert the power cable through the rear cover hole
into the M7 power port.
3 Close the rear cover.
NOTE
9When completing network setup, close the rear cover.
9
4
SPK ADD
WPS /
Wi-Fi SETUP
AUX IN
SERVICE
ETHERNET
POWER
SPK ADD
WPS /
Wi-Fi SETUP
AUX IN
SERVICE
ETHERNET
POWER
SPK ADD
WPS /
Wi-Fi SETUP
AUX IN
SERVICE
ETHERNET
POWER
A Connecting the Cover-Stand (WAM750, WAM751 Only)
1 Before attaching the Cover-Stand, remove the
rear cover.
Insert the power cable through the Cover-Stand
hole into the M7 power port.
2 The inside of the Cover-Stand has two sides.
One side (A) has four tabs - two large tabs and
two small tabs. The other side (B) has two large
tabs only. Insert the two large tabs on side A into
the two slots in the area marked A in the diagram.
3 Turn the M7 so the side marked B in the diagram
is facing you. With the thumbs of both hands,
press side B of the Cover-Stand so that the tabs
on side B snap into the slots in the area marked B
in the diagram. You may need to press side B of
the Cover-Stand with some force.
4 The M7 can now be installed vertically.
Caution
9Do not place the M7 on an unstable surface.
NOTES
9Turn the speaker upright using the stand to set the
speaker to MONO mode.
9Turning the product upright or laying it down in the
middle of playing music may temporarily cause unstable
sound.
10
44
VOLUME
VOLUME
A
VOLUME
B
➡
❚Separating the Cover-Stand (WAM750, WAM751 Only)
1 Locate the Cover-Stand's handle. See the diagram
on the right.
2 Push the Cover-Stand's handle while applying
force to the Cover-Stand in the direction of the
arrow.
Important : Push the Cover-Stand straight ahead,
parallel to the surface of the M7. You may need to
use some force.
3 The tabs release and the Cover-Stand separates
as shown in the figure.
NOTES
9Do not lift up the M7 by the stand. It may separate from the stand and cause damage or personal injury.
9When installing the M7 vertically, please make sure to use the stand.
If you do not, vibrations from the M7's speakers may cause the M7 to tip over or fall, damaging it.
11
44
➡
A Installing on a Wall (WAM750, WAM751 Only)
Warning
9Please have a qualified installer install the Wall Mount Bracket.
9Check the strength of the wall before you install the Wall Mount Bracket. If the strength is insufficient,
make sure to reinforce the wall before installing the Wall Mount Bracket and the M7 on the wall.
9Samsung Electronics is not liable for any damage to the product due to the product being installed
inappropriately.
9After the installation is complete, do not hang on the M7 and avoid striking it or subjecting it to severe
impact. When reinstalling the Wall Mount Bracket and M7 in another location, use the same screws
as those supplied with the Wall Mount Bracket. (You can buy the screws from your product provider.)
1 Finish pairing the M7, and then make sure the App plays music properly through the
M7.
2 Close the back cover of the M7.
3 Install the Wall Mount Bracket (sold separately). You can mount it vertically or
horizontally. Follow the directions that come with the Bracket.
4 Fit the M7 into the corresponding slots of the Wall Mount Bracket.
The installation is complete.
NOTE
9For more information, please refer to the Wall Mount's Quick Setup Guide.
12
44
or
or
or
or
A Attaching the toroidal ferrite core to the power cord of the M7
(WAM750, WAM751 Only)
Attaching the Toroidal ferrite core to the power cord of the M7 helps prevent RF interference
from radio signals.
1 Pull the fixing tab of the Toroidal ferrite core to open it.
2 Make a loop around the core with the power cable of the M7.
3 Attach the toroidal ferrite core to the M7 power cord as shown in the figure, and then
press it until it clicks.
❚Looping the power cable around the toroidal ferrite core
➧ ➧ ➧
•
Lift up to
release the
lock and open
the core.
•Make a loop around
the core with the
power cable.
NOTE
9It is better to attach Toroidal ferrite cores at each end of the cable, one close to the wall plug and another
close to the terminal where it connects to the M7.
13
44
SPK ADD
WPS /
Wi-Fi SETUP
AUX IN
SERVICE
ETHERNET
POWER
A Connecting the Stand
(WAM550, WAM551, WAM350, WAM351 Only)
•Insert the stand into slot A of the
M5/M3.
•Tighten a screw at B. •The M5/M3 can now be installed
vertically.
Caution
9Do not place the M5/M3 on an unstable surface.
NOTES
9Turn the speaker upright using the stand to set the speaker to MONO mode. (WAM550, WAM551 Only)
9Turning the product upright or laying it down in the middle of playing music may temporarily cause
unstable sound.
A Installing on a Wall
(WAM550, WAM551, WAM350, WAM351 Only)
You can purchase your preferred wall-mount additionally to install the product on a wall if you want.
`Considerations for purchasing
For weight and hole size, refer to pages 68~69.
Click here.
- Endurable load : Above 5.1 lbs (2.3kg)
- Hole size : 1/4 - 20 threaded insert
NOTES
9Since Wall-mount installation is optional, you should additionally purchase corresponding accessories
9Please have a qualified installer install the Wall Mount Bracket.
9Ask professional installation company to mount your product on the wall.
9
Check the strength of the wall before you install the Wall Mount Bracket. If the strength is insufficient,make
sure to reinforce the wall before installing the Wall Mount Bracket and the M5/M3 on the wall.
9For more information, please refer to the Wall Mount's manual.
9Samsung Electronics is not liable for any damage to the product due to the product being installed
inappropriately.
➧ ➧
14
44
A Standby Mode
`In Wi-Fi / Bluetooth / TV SoundConnect mode
- The product switches to Standby mode if there is no operation (music playing, button
operation, app use) for 15 minutes.
`In AUX mode (WAM750, WAM751 Only)
- The M7 switches to the Standby mode if there is no button operation (either from the top
panel or from the app) for 8 hours.
NOTES
9While playing music in the Wi-Fi, Bluetooth, or TV SoundConnect connection modes, the product will
not switch to the Standby mode.
9While playing music in AUX mode, it may switch to the Standby mode. (WAM750, WAM751 Only)
9To switch to the Standby mode manually, press and hold the Mute button for more than 5
seconds.
A Reset your product
1 Press and hold both the Internet Radio Preset and Mute buttons for more than
5 seconds to reset the product.
2
The Touch button on the product will blink twice.
3 Press and hold the
Internet Radio Preset
button for more than 5 seconds to reboot
the product.
NOTE
9Resetting erases all information stored in the product.
15
44
A Preparing connection
1 Requirements: Wireless Router, Smart Device
2 The wireless router should be connected to the Internet.
3 The smart device should be connected to the router via a Wi-Fi connection.
❚Installing the Samsung Multiroom App
To use the product, you must download and then install the Samsung Multiroom App by
accessing the app through Google play or App Store.
With the Samsung Multiroom App installed, you can play music stored in your smart device,
from connected devices and other content providers, and from Internet radio stations through
the product.
Android iOS
Market search : Samsung Multiroom
ANDROID APP ON
Market search : Samsung Multiroom
ANDROID APP ON
❚Accessing the Samsung Multiroom App
NOTE
9Please terminate the Samsung Multiroom App when speaker are not used because the battery of your
smart device can be consumed quickly if the app is working.
Connecting to the Wi-Fi network
Wireless RouterInternet Smart Device
16
44
Samsung
Multiroom
A Connecting to Wi-Fi
❚Connecting to Wi-Fi automatically (Android/iOS)
1 Plug the product into an electrical outlet.
2 On your Smart device, select the Samsung Multiroom app.
3 Run the Tutorial if you want, and then press Done.
4 Press Connect Now.
• It searches for the device available for pairing.
VOLUME
POWER
SPK ADD
Wi-Fi SETUP
WPS
ETHERNET
POWER
DC 14V 2.5A
Wireless Router
<WAM550, WAM551><WAM750, WAM751,
WAM350, WAM351>
17
44
5 Once an available device is found, it attempts to connect to the wireless network.
In case of secure network, the password prompt appears on the smart device screen.
Use the on-screen keyboard to enter the password.
• Depending on the network environments, the product(s) may not be automatically
connected. In such cases, select the Manual, and then proceed the next steps by
referring to pages 19~23.
Click here.
6 Press Done.
• Network connection is completed.
NOTES
9To connect to your wireless network safely, you must enter the valid password.
- For connecting to the home or work wireless network, consult your service provider or the network
administrator.
9If the product fails to connect to a network or the network connection does not work normally, move the
product closer to the hub or router, and then try again.
9The distance between devices or obstruction and interference from other wireless devices may
influence communication between the product and network.
9This product may be found by some other Wi-Fi devices. However, they are not allowed to connect to
this product.
9Once the Wi-Fi connection is established initially, it is maintained unless the wireless router is replaced
or its network settings are changed.
18
44
❚Connecting to Wi-Fi manually (Android)
Depending on the network environments, the product(s) may not be automatically connected.
In that case, you can set up the product manually to connect to the network.
1 If the automatic setup fails, select the Manual.
2 Press and hold the WPS/Wi-Fi SETUP button on the back of your product for more than
5 seconds to configure the Wi-Fi Setup.
• The product can wait for 2 minutes in its standby mode until the Wi-Fi connection is
established.
WPS /
Wi-Fi SETUP
POWER
SPK ADD
Wi-Fi SETUP
WPS
ETHERNET
POWER
DC 14V 2.5A
SPK ADD
Wi-Fi SETUP
WPS
ETHERNET
POWER
VOLUME
Wireless Router
<WAM750, WAM751>
<WAM550, WAM551> <WAM350, WAM351>
WPS/Wi-Fi SETUP button
19
44
3 On your smart device, press Next.
• It searches for the device available for pairing.
4 Once an available device is found, the product tries to connect to the newly found smart
device first, then it attempts to connect to the wireless network.
In case of secure network, the password prompt appears on the smart device screen.
Use the on-screen keyboard to enter the password.
5 Press Done.
• Network connection is completed.
To connect to
another wireless
network, press
this.
20
44
❚Connecting to Wi-Fi manually (iOS)
1 If the automatic setup fails, select the Manual.
2 Press and hold the WPS/Wi-Fi SETUP button on the back of your M7/M5/M3 for more
than 5 seconds to configure the Wi-Fi Setup.
• The M7/M5/M3 can wait for 2 minutes in its standby mode until the Wi-Fi connection is
established.
WPS /
Wi-Fi SETUP
POWER
SPK ADD
Wi-Fi SETUP
WPS
ETHERNET
POWER
DC 14V 2.5A
SPK ADD
Wi-Fi SETUP
WPS
ETHERNET
POWER
VOLUME
Wireless Router
<WAM750, WAM751>
<WAM550, WAM551> <WAM350, WAM351>
WPS/Wi-Fi SETUP button
21
44
3 On your smart device, press Next.
• It searches for the device available for pairing.
4 Go to Settings ; Wi-Fi in iOS, and then select the Samsung Wireless Audio.
5 To connect your smart device to the M7/M5/M3, use the keyboard that appears to enter
your password.
• The default password is 1234567890.
• The M7/M5/M3 and the smart device are connected to each other.
22
44
6 Go back to the Samsung Multiroom app.
7 Select Next.
8 From the wireless network list, select the desired one for M7/M5/M3 connection.
9 In case of secure network, the password prompt appears on the smart device screen.
Use the on-screen keyboard to enter the password.
• Once you finish entering, the M7/M5/M3 connects to the network.
10 Go to Settings ; Wi-Fi in iOS, and then select the network which the M7/M5/M3 is
connected to.
(The M7/M5/M3 and the smart device should be connected to the same wireless router.)
• The smart device connects to the network.
11 When the M7/M5/M3 is completely connected, press Next.
12 Go back to the Samsung Multiroom app.
• All network connections are finished.
23
44
A Connecting with a HUB (Not Included)
• If the product fails to connect to your network or its network connection operates
abnormally, place the product closer to the HUB or your router and try again.
• The product is a wireless network device. Its communications with your network may
be disrupted because of the distance between it and other devices on the network,
obstructions, or interference from other wireless devices.
1 Connect a LAN cable to the router and the ETHERNET SWITCH on the back of the
HUB.
NOTE
9You can connect the LAN cable to any ETHERNET SWITCH Port on the HUB.
2 Attach the HUB's power cord to the power port on the rear of the HUB, and then plug
the power cord into an electrical outlet.
3 The power ( ) and the HUB ( ) indicators on the HUB's front turn on.
When the pairing indicator ( ) begins to flash, plug the product(s) into an outlet.
The LED indicator on the product starts to flash.
If the HUB's pairing indicator does not flash, press the SPK ADD button on the rear of
the HUB.
NOTE
9If you are adding multiple Products, connect all the Product's to electrical outlets. If you are not
connecting all the Products, refer to pages 28~29.
Click here.
VOLUME
POWER
SPK ADD
Wi-Fi SETUP
WPS
ETHERNET
POWER
DC 14V 2.5A
Wireless Router
LAN
HUB
<WAM750, WAM751,
WAM350, WAM351>
<WAM550, WAM551>
24
44
4 Wait until the LED indicator on the Product stops flashing. If the Product's LED indicator
turns solid blue, pairing is complete.
NOTES
9Place each Product at least 20 inches (50 cm) from the HUB when connecting them to the HUB.
9Your smart device cannot connect to the Product or the HUB if there is no wireless router.
9To confirm you have a proper connection, check the pairing indicator on the front of the HUB.
- When you turn on the HUB for the first time, there is a 20 minute pairing period.
The pairing indicator ( ) will blink for these 20 minutes or until pairing occurs. When you press
the SPK ADD button to pair additional Products, the pairing period is reduced to 10 minutes. The
pairing indicator ( ) flashes for 10 minutes or until pairing occurs. Turn on the Product you want
to pair while the pairing indicator is flashing.
- If pairing mode has expired, press the SPK ADD button on the rear of the HUB to turn on pairing
mode again. Then, turn the product off and then on or press the SPK ADD button on the rear of the
product to link the product to the HUB.
9For a proper connection, connect the HUB to your router before turning on the Product.
- Connecting the Product to the HUB may take a few minutes.
- There will be a brief sound when the connection is established.
5 Connect your smart device to your Wi-Fi network. (The HUB and the smart device should
be connected to the same router.)
25
44
6 Download the Samsung Multiroom app from Google Play or the App Store.
7 On your smart device, select the Samsung Multiroom app. Setup starts.
8 If the automatic setup fails, run the App again.
26
44
❚Adding a HUB
An product and a HUB may not pair successfully if the product and HUB are too far apart or are
on different floors.
In such cases, you can link two HUBs together by setting the second HUB to Repeater mode.
The additional HUB amplifies the signal and lets you pair the product to the closest HUB.
1 Set the HUB that is connected to the wireless router
to Pairing mode by pressing its SPK ADD button for 1
second.
2 Plug in the new HUB you are using as an extender,
and then press its SPK ADD button for 10 seconds.
3 The newly added HUB's LED indicators turn off and
on, and it switches to Repeater mode.
4 Once the connection between the two HUBs has been
established, the added HUB's ( ) indicator stops
blinking.
NOTES
9If your smart device is not connected to the wireless router
with a Wi-Fi connection, the product will not appear on the
Samsung Multiroom app.
9Place the HUB that is in Repeater mode in an appropriate
location between the product and the HUB that is connected to the wireless router.
9You can set only one HUB to Repeater mode.
Relocating the product
When relocating your product, refer to the below table.
Wireless router
HUB
If you want to connect your product to
the current wireless router.
If you want to connect your product to
a different wireless router.
Without a HUB
Turn off the product, relocate it and then
turn it on.
Turn off the product, relocate it, then
establish the new connection as described
in the installation instructions on pages 17
through 23.
Click here.
With a HUB
Connect a LAN cable between the HUB
and the new wireless router, turn on the
HUB, and then turn on the product.
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Product
HUB
Used as a
extender
A Adding additional speaker(s)
To add additional speaker(s) to an existing speaker connection, use Add Speaker function.
1 Plug the product into an electrical outlet.
• If connecting the product into an electrical outlet, the Wi-Fi is automatically switched
into standby mode.
• The speaker can wait for 2 minutes in its standby mode until the Wi-Fi connection is
established.
2 Run the Samsung Multiroom app on your smart device.
3 Press to view the list of all speakers.
4 Press .
5 Press Add Speaker.
6 Once an available device is found, it attempts to connect to the wireless network.
In case of secure network, the password prompt appears on the smart device screen.
Use the onscreen keyboard to enter the password.
• Depending on the network environments, the speaker(s) may not be automatically
connected. In such cases, refer to pages 19~20
Click here.
for Android, or pages
21~23
Click here.
for iOS devices to continue.
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44
7 The additional new speaker is completely added.
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44
Connect with Bluetooth function
A Connecting to Bluetooth Devices
You can connect the product to a Bluetooth device to enjoy the music stored in your Bluetooth
device.
1
Plug the product into an electrical outlet, and then press the Bluetooth button on its
top panel.
2 Turn on the Bluetooth function of your smart device, and then select Search.
3 Select the [Samsung] M7, [Samsung] M5 or [Samsung] M3.
The Bluetooth connection between the smart device and the product is made.
NOTES
9A Bluetooth device may cause noise or malfunction, depending on usage, when:
- A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or
the product.
- It is subject to electrical variation from obstructions caused by a wall, corner, or by office
partitioning.
- It is exposed to electrical interference from same frequency-band devices including medical
equipment, microwave ovens, and wireless LANs.
9Pair the product with the Bluetooth device while they are close together.
9Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the product
and the Bluetooth device exceeds 32 feet (10 m). Even within range, the sound quality may be
degraded by obstacles such as walls or doors.
9This product may cause electric interference during its operation.
9The product supports SBC data (44.1kHz, 48kHz).
9The AVRCP feature is not supported.
9Connect only to a Bluetooth device that supports the A2DP (AV) function.
9You cannot connect to a Bluetooth device that supports only the HF (Hands Free) function.
9Only one Bluetooth device can be paired at a time.
9If you unplug the product, the Bluetooth connection is terminated. To re-establish the connection, plug
the product into an outlet, and then set the Bluetooth connection again.
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A Connecting with NFC function (WAM750, WAM751, WAM550,
WAM551 Only) - Android
You can connect the M7(M5) to Bluetooth devices easily by gently touch the smart device to the
mark on the top panel of the M7(M5).
Connect your NFC compatible device to enjoy music with high quality stereo sound, all without wires.
1 Plug the M7(M5) into an electrical outlet.
2
Turn on the NFC function on your Smart device, and then gently touch the device to the
mark on the top panel of the M7(M5).
3
The Bluetooth screen appears on your Smart device.
4
Select OK.
5 Select the desired track to play from your smart device's music list.
6
The M7(M5) plays the track you selected.
NOTES
9To disconnect the Bluetooth connection, gently touch the smart device to the mark on the top
panel of the M7(M5) again.
9Please be careful not to disturb other buttons around the NFC tag.
9Do not place or play back your NFC device on top of the NFC tag on the M7(M5). Vibrations from the
music may cause the device to tip over and cause the M7(M5) to disconnect or damage the device.
9The NFC function is built into Android devices running Android OS 4.1 Jellybean or later.
9The position of the NFC antenna differs on different devices. Check where the NFC antenna is before
connecting.
9If your device is covered with a thick case, the connection may not succeed.
9The mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in
other countries.
9If you unplug the M7(M5), the NFC connection is terminated. To re-establish the connection, plug the
M7(M5) into an outlet, and then set the NFC connection again.
9
Tagging the NFC label while the App has not been installed;it guides to the web page for installing the App.
9If tagged, the NFC label with the App installed, the App runs automatically.
VOLUME
Smart device
Connect
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44
A Connecting to the AUX IN (WAM750, WAM751 Only)
This section explains how to connect the M7 to an audio device using the AUX IN terminal.
1 Plug the M7 into an electrical outlet.
2 Connect the audio cable (not included) to the M7's AUX IN and the smart device's
AUX OUT.
3 Select the desired track to play from your smart device's music list.
4 The M7 plays the track you selected.
SPK ADD
WPS /
Wi-Fi SETUP
AUX IN
SERVICE
ETHERNET
POWER
Earphones
jack
SPK ADD
WPS /
Wi-Fi SETUP
AUX IN
SERVICE
ETHERNET
POWER
Smart device
Audio Cable
(not included)
Earphones
jack
32
44
Using the Samsung Multiroom App
A App at a glance
1
Check the full list of connected products to either change or setup.
2
Change sound source.
3
Either check the queue or edit the playlist.
4
Rotate while dragging the wheel to select a music from the queue. Release the wheel to play the music.
- You can select a piece of music by turning the inside of the wheel.
5
Play menu
6
Enter a keyword to search for the music desired.
7
Change to another song from the current source.
8
If you lightly touch the outside of the wheel on the screen, you can go to the playback bar screen to check
total playback time for all the pieces of music.
9
Play, Pause, or Previous/Next Song
10
To change only the product of the music currently playing.
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44
qy
w
u
i
e
r
o
p
t
A Playing Music
❚Playing a music file stored in the smart device
1 Press Source.
2 Select the Songs on Phone (files stored in the smart device).
3 Press , and then select your desired category.
• Songs : Lists all the music files by name.
• Albums : Lists all the music files by album.
• Artists : Lists all the music files by artist.
• Genres : Lists all the music files by genre.
• Folders : Lists all the music files by stored folder.
• Playlists : Lists all the music files by playlist.
• Favorites : Lists all the music files marked as favorites.
4 After selecting a category, find and select your desired music.
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44
❚Listen to the music through the phone speaker
1 Press in the home screen, and the select Phone Speaker.
Or
1
-1
Select Phone Speaker from the list of All Speakers.
2 You can listen to the music stored in your cellular phone through the Phone Speaker.
NOTES
9If Wi-Fi connection is not established, enjoy music through your Phone Speaker.
9You can enjoy only the music stored in your cellular phone through the Phone Speaker.
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44
❚Listening to streaming music
You can select your desired contents service to listen to music.
1 Press Source.
2 Select More.
The entire list of Music Services is displayed.
3 From the Music Services, select your desired service.
4 Drag to change the order of displayed music services.
NOTES
9Depending on your region or manufacturer, supported content services may differ.
9Some music services may require you to sign up for a membership or log in.
9You may not subscribe to a service using your smart device.
To use a for-pay service, first subscribe to the service through your computer.
9Some Tunein radio channels may be restricted according to their site policy.
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44
A Listening to the internet radio
1 Press Source.
2 Select TuneIn.
3 Select your desired category.
• Following : Shows the list of stations added to the preset list or marked as you are
following. By default, 3 radio stations are displayed in the preset list.
• Browse : Lists all supported Internet radio stations.
• Search : Allows you to search for a desired internet radio station using keypad input.
4 Find and select a station.
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44
❚Following a station
You can add a channel to the Following list.
1 Select the desired channel.
2 Press to display a popup menu, and then select + Following.
3 Press Save.
• The channel you are currently listening to is added to the Following list.
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44
❚Setting Presets
You can add the internet radio channel you are following into the preset list, or rearrange the
displaying order in the list.
1 Press , and then press Following.
2 Press Edit.
3 Drag the desired channel from the Following to the Presets.
4 To finish editing, press Done.
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44
A Connecting TV to the speaker
❚Connecting to TV via Bluetooth (TV SoundConnect)
TV SoundConnect function allows you to conveniently connect Samsung TV to external
speaker(s) wirelessly and enjoy the TV sound.
1
Plug the product into an outlet, and then press the TV SoundConnect button on its
top panel.
Or
1
-1
Press Source in the home screen, and the select TV SoundConnect.
VOLUME
TV
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44
2 A message asking whether to proceed with Bluetooth pairing appears.
NOTE
9Set Add New Device to On in the TV's TV SoundConnect Settings menu. (Refer to the TV's user
manual for details.)
3 When a message appears to check whether to establish Bluetooth pairing or not, select
Yes.
The product is paired to the TV.
NOTES
9Press and hold the TV SoundConnect button for more than 5 seconds to reset the TV
SoundConnect.
9Optimal pairing distance is 6.5 feet(2 m) or less.
9If you unplug the product, the TV SoundConnect connection is terminated. To re-establish the
connection, plug the product into an outlet, and then set the TV SoundConnect connection again.
9When the speaker is in Standby mode, the TV SoundConnect connection is not terminated.
9Operational range of TV SoundConnect
- Recommended pairing range: up to 6.5 feet(2 m).
- Recommended operating range: up to 32 feet(10 m).
- The connection may be lost or sound may stutter if the distance between the TV and the product
exceeds 32 feet(10 m).
9The SoundConnect feature is available on some Samsung TVs released since 2012. Check whether
your TV supports the SoundShare or SoundConnect function.
(For further details, refer to the TV's user's manual.)
9Instability in the network environment may cause connection to be lost or sound to stutter.
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44
❚Connecting to TV via Wi-Fi
1 Set the TV and speaker to the same Wi-Fi network.
2 Press Source at Home screen and select the TV to connect from Other Music
Sources list.
3 A message appears to ask if you want to perform network pairing process to TV.
4 Select Yes to connect TV to the speaker.
5 You can enjoy music on TV through the speaker.
❚Listening to music from other devices in network
You can listen to music stored on another device that is connected to the same network.
Go to www.samusng.com to download and install the Wireless Audio - Multiroom for Desktop
program.
You can share music stored in your PC connected smart devices.
For details, refer to "Wireless Audio - Multiroom for Desktop" on pages 63~64.
Click here.
1 Press Source.
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44
2 From the Nearby Devices, select the desired device.
3 You can play music files stored in your selected device through the product.
A Using playback menu
1 Press .
2 When a popup menu appears, select your desired function.
• Shuffle : It randomly plays back music files from the standby list.
• Repeat : It repeats the current music file or all the music files from the standby list.
• Add to Playlist : Creates a new playlist or adds currently playing music into the current
playlist.
• Favorite : Adds the currently playing music file to the favorites list.
• Equalizer : You can suitably adjust the volume of music currently playing by frequency
depending on the genre, preference and place.
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44
Music Services |
Amazon Music
Milk Music
TuneIn
More |
Nearby Devices
Songs on Phone
XX-XXX-XXX
Other Music Sources
TV SoundConnect
XX-XXX-XXX
❚Adjusting Equalizer and DRC
You can select one of the presets provided by default in the Equalizer option or create your own
settings by adjusting the frequencies manually.
In addition, set DRC to On to change volume smoothly. If the volume is turned down, you can
listen to the quiet and gentle voice clearly.
1 Press .
2 When a popup menu appears, press Equalizer.
3 To adjust the bass or treble frequency ranges, drag the slider up or down.
Set DRC, and then press Save.
4 Press Custom, and then enter a name. Press Done.
5 Press Yes, and then select OK.
NOTE
9This function is not available if speakers are grouped.
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44
❚Managing a queue
`Adding music to the queue
You can add new music to the current music list or edit the music list.
1 Press , and then select Songs.
2 Select of the music to add, and then select Add to Queue.
(Select Multi Select to save multiple music pieces in the Queue at the same time.)
3 Select the music title at Home screen to check the saved Queue.
NOTES
9You can save up to 360 pieces of music in the queue.
9You cannot save music played by station-based music providers such as Tunein, Pandora, etc. in the
queue.
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44
`Editing the queue
1 Select the music title at Home screen, and then press Edit.
2 Drag to change the order of music, select your desired music to delete, and then
press Done.
3 Press Yes.
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44
❚Managing a playlist
`Creating a Playlist
You can create your own playlist to save or edit.
1 Press , and then select Playlists.
2 Select Create Playlist, and then enter a name for the playlist. Press Done.
3 Select Playlists, and then press the created playlist.
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44
4 Press Add Songs, and then select Songs.
5 Select your desired music to save in playlist, and then press Add.
NOTE
9You can save up to 360 pieces of music in the playlist.
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44
`Editing a Playlist
1 Press , and then select Playlists.
2 Select of Playlists or the of the music to use additional menu.
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44
❚Guide
`Tutorial
Select the Tutorial to learn how to use the app.
❚Services
Displays a list of available services.
NOTES
9Depending on your region or manufacturer, supported content services may differ.
9Some music services may require you to sign up for a membership or log in.
9You may not subscribe to a service using your smart device.
To use a for-pay service, first subscribe to the service through your computer.
9Some Tunein radio channels may be restricted according to their site policy.
9Supported music service may be added or deleted according to corresponding policy.
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44
❚Speaker Mode
`Bluetooth
• Off : Turns off the Bluetooth.
• On : Turns on the Bluetooth.
❚Device Settings
`Front LED
• Off : Turns off the product's Front LED indicators.
• On : Turns on the product's Front LED indicators.
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44
`Sound Feedback
Sound Feedback is a function to indicate current status of product through the sound.
• Off : Turns off the Sound Feedback.
• On : Turns on the Sound Feedback.
`Software Update
Shows the product's current software version, and lets you turn auto update on or off.
• On : When on, automatically updates the software when new firmware is released.
• Off : Turns off the auto update function.
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44
NOTES
9Auto update is available when your product is connected to a network and the Software Auto
Update function is set to On.
9It is strongly recommended that Software Auto Update settings on all the products used are set to
On. Problems with networked functions may otherwise occur due to incompatibility issues when a
variety of product software versions is used on linked products.
9Software Auto Update will only update the speaker when the speaker is in Standby mode.
To manually place the speaker in Standby mode:
1) Set Software Auto Update to On.
2) Press and hold the Mute button for more than 5 seconds.
Update Now
You can update your speaker's software manually using Update Now.
1 Press .
2 Select Software Update.
3 Select Update Now.
4 Update Now searches for a current software update. If an update is available, it will
download and install the update on your speaker. If you already have the most current
software on you speaker, Update Now displays "Latest version already installed.".
`Continuous Play
Since this function allows you to switch the sound output from your mobile device into the
product automatically, you can just enjoy the music seamlessly.
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44
`Hub : Wireless Band
You can change the wireless band of your HUB depending on the wireless communication
environments at home.
❚Clock
`Alarm
1 Press Alarm, and then press Add Alarm.
2 Select the alarm date, time, day of the week, alarm volume and duration.
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44
3 Press Music, select Sound or TuneIn to select your desired alarm sound.
`Sleep Timer
You can turn off the product by setting sleep time.
1
Press Sleep Timer, and then press Off.
2 Drag to On, set your desired time, and then select Start.
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44
❚Support
`Terms & Conditions
Lets you check the Terms & Conditions.
`Device ID
Lets you check the Device ID.
`Contact Samsung
Provides a link to the Samsung website.
`Open Source Licenses
Lets you view the Open Source Licenses.
❚
Information
`Samsung Multiroom
Allows you to check the software version number of the product.
`App Version
Allows you to check the Samsung Multiroom app version.
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44
A Setting Groups
You can group multiple speakers into one group that plays the same music.
Grouping is available only when multiple speakers are connected to the same network.
1 Press to go to the list of all speakers.
2 Press Group.
3 Select other products to add into the group, and then press Done.
NOTE
9Group playback is not available for Bluetooth and TV SoundConnect connections.
`Editing group
1 Press Edit.
2 Select the speaker to edit and press Done.
Connecting multiples products
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44
`Ungrouping
Press Ungroup.
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44
A Setting the Surround Sound Mode
You can configure multiple products for surround sound effect.
1 Press to go to the list of all products.
2 Press Surround.
3 Press and hold a product, and drag it to the desired place and then select Next.
NOTE
9If just 2 speakers are connected, press Surround to configure surround sound system automatically.
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44
21
1
2
4 Test products and adjust product volume, and then press Done.
NOTES
9The Surround Mode may be cancelled automatically if the network connection is unstable.
9When enabling the Surround Sound mode, it is recommended to set the same speakers you assign to
Front L and Front R.
9You can configure 4.1 channel surround sound system with a soundbar and 2 speakers.
9You cannot configure Surround sound system with a soundbar and one speaker.
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Using miscellaneous functions
A Playing Media Content Saved in a PC
❚Samsung Link
Install the Samsung Link program for easier playback of music stored in your PC through
speaker.
Visit http://link.samsung.com and download the Samsung Link application and finish installing it.
1 Visit http://link.samsung.com and login with your Samsung account.
Follow the instructions shown to install the program.
2 Select the folder to be shared.
1) Move the mouse pointer over the Samsung Link icon from the icons tray, right click
on it and select "1".
2) On the screen displayed, you can add or delete shared folders.
After adding or changing contents of shared folders, make sure to press the button.
3 Select the Devices from the Samsung Multiroom app to select PC. Shared PC folders
and music files will be displayed. (For further details, refer to pages 42~43.)
Click here.
NOTES
9Note that the PC containing the shared folders and your speaker must be connected to the same wireless
router.
9Samsung Link software should have been installed on the computer. The mobile device should support
Samsung Link. For more information, visit Samsung's content and service portal at http://link.samsung.
com.
9You may experience compatibility issues when attempting to play media files via a third-party DLNA server.
9However, the content shared by a computer device may not play depending on the encoding type and file
format of the content. In addition, some functions may not be available.
9The media content may not smoothly play depending on the network status. If this is the case, use a USB
storage device.
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1
❚Wireless Audio - Multiroom for Desktop
To play iTunes system and shared PC music files through product, install the Wireless Audio -
Multiroom for Desktop program.
Visit www.samsung.com to download the Wireless Audio - Multiroom for Desktop program
and install it.
NOTES
9Note that the PC containing the shared folders and your product must be connected to the same wireless
router.
9If the connected Windows PC or the Mac switches to off-display mode, power saving or hibernation mode,
the App will stop.
9If the firewall of the Windows computer is activated, the App may not work. In such a case, deactivate the
firewall of Windows or other vaccine firewall.
9The *.pkg file is for Mac while *.msi is for Windows installation. Download the appropriate file for your
computer and install it.
9Supported OS: Windows 7 or higher, Mac OS X 10.7 or later.
1 Double click the icon created on the PC's desktop.
2 Select Next to set the shared folders.
Allow to share
external device's
access: Off, On
You can set the app
to allow or block an
external device's access
to your PC.
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44
3 Select the content type and add the selected folder to the shared folders list.
After sharing folders, make sure to press the Done button.
4 On your Smart device, select the Samsung Multiroom app.
5 Select desired PC on the Samsung Multiroom app, and shared folders and files stored
in the PC will be displayed. (For further details, refer to pages 42~43)
Click here.
NOTE
9After adding or changing contents of shared folders, make sure to press the button.
If you don't press the button, the files shared by a computer device may not displayed in the Samsung
Multiroom app.
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44
1
2
3
Appendix
A Troubleshooting
Refer to the table below when this product does not function properly. If the problem you are
experiencing is not listed below or if the instructions below do not help, turn off the product,
disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-
7864).
Symptom Check Remedy
The unit will not turn on. •Is the power cord plugged into
the outlet? (WAM750, WAM751,
WAM350, WAM351 Only)
•Is the power adapter plugged into
the outlet? (WAM550, WAM551
Only)
•Connect the power cord to the
outlet. (WAM750, WAM751,
WAM350, WAM351 Only)
•Connect the power adapter to the
outlet. (WAM550, WAM551 Only)
Hub and product is not paired. •When the Hub is plugged in, do
the HUB's front indicators show
it's operating properly?
•Is the LAN cable connected to
the wireless router and the HUB
properly?
•Make sure the product's front LED
turns from red to blue.
•Reset the HUB. (Refer to the HUB's
user manual for details.)
Unplug the HUB and plug it in
again. Check whether the pairing
indicator on the front of the HUB is
blinking or not.
•Reset the product (see page 15).
Click here.
Unplug the product and plug
it in again. Check whether the
LED indicator on the front of the
product is blinking or not.
A function does not work when
the button is pressed.
•Is there static electricity in the air? •Disconnect the power plug and
connect it again.
Sound is not produced. •Is the volume set to minimum? •Connect the product correctly.
•Adjust the volume.
The TV SoundConnect (TV pairing)
failed.
•Does your TV support TV
SoundConnect?
•Is your TV firmware the latest
version?
•Does an error occur when
connecting?
•TV SoundConnect is supported by
some Samsung TVs released after
2012. Check your TV to see if it
supports TV SoundConnect.
•Confirm TV SoundConnect is set to
On in your TV's menu.
•Update your TV with the latest
firmware.
•Contact the Samsung Call Center.
•
Press and hold the TV
SoundConnect button for more than
5 seconds to reset TV SoundConnect
and connect a new TV.
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Symptom Check Remedy
HUB doesn't work properly •Is the HUB plugged in?
•Is the LAN cable connected to
the wireless router and the HUB
properly?
•When the Hub is plugged in, do
the HUB's front indicators show
it's operating properly?
•Plug in the HUB.
•Connect the LAN cable to the
ETHERNET SWITCH on the back
of the HUB and to your wireless
router.
•Reset the HUB. (Refer to the HUB's
user manual for details.)
•If you experience troubles with
connecting the HUB and product,
try relocating the product so
that the product is closer to the
wireless router or HUB.
Product doesn't work properly •Is the product plugged in?
•Does the product's front LED
indicator remain red 5 minutes
after turning on?
•Plug in the product.
•Check whether the Wi-Fi router
you're using had been certified for
Wi-Fi.
•Unplug the product, plug it back in,
and then reconnect it to the router.
•Reset the product (see page 15).
Click here.
•If used with a HUB
- Make sure the smart device and
the HUB are connected to the
same Wi-Fi network.
- Make sure the HUB's indicator
LED's show that it is working
correctly. (See page 24, item 3.)
Click here.
- If the problem persists, reset the
HUB. (Refer to the HUB's user
manual for details.)
- Unplug, then plug in the HUB.
Then, unplug and plug in the
product.
- If you experience troubles
with connecting the HUB and
product, try relocating the
product so that the product is
closer to the wireless router or
HUB.
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Symptom Check Remedy
I cannot group products. •Is the product connected to the
network via Wi-Fi?
•
If the product is connected to the
network via Bluetooth, NFC tagging
(WAM750, WAM751, WAM550,
WAM551 Only - Android), TV
SoundConnect, or AUX IN (WAM750,
WAM751 Only), you cannot use the
group products function.
App doesn't work properly •Does an error occur when
accessing the app?
•Make sure your smart device is
compatible with the app. (See
page 75)
Click here.
•Make sure the app is the latest
version.
•Make sure the product's front LED
turns from red to blue.
•If used with a HUB
- Make sure the HUB and the
smart device are connected to
same router.
- Make sure the HUB's indicator
LED's show that it is working
correctly. (See page 24, item 3.)
Click here.
-
If you experience troubles with
connecting the HUB and product,
try relocating the product so
that the product is closer to the
wireless router or HUB.
NOTE
9If the problem persists, consult the service center for troubleshooting.
A Open Source License Notice
• For further information on Open Sources used in this product, please visit the website: http://
opensource.samsung.com
A Licences
• The Spotify Software is subject to third party licenses found here :
www.spotify.com/connect/third-party-licenses.
• For more information about Spotify Connect, please visit www.spotify.com/connect
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A Specifications
• WAM750, WAM751
General
Power Requirements AC 110-120V ~50/60Hz
Power Consumption 24 W
Weight 8.6 Ibs
Dimensions 15,8 (W) X 7,6 (D) X 5,3 (H) inches
Operating Temperature Range +41°F to +95°F
Operating Humidity Range 10 % to 75 %
Amplifier
Input sensitivity / Impedance 450mV / KOHM (AUX)
S/N ratio (analog input) 65dB
Separation(1KHz) 65dB
Network
Ethernet 100BASE - TX Terminal
Wireless LAN Built-in
Security
WEP (OPEN)
WPA-PSK (TKIP)
WPA2-PSK (AES)
WPS(PBC/PIN) Supported
• WAM550, WAM551
General
Power Requirements
Power Consumption 15 W
Weight 5.07 Ibs
Dimensions 13,5 (W) X 6,6 (D) X 4,4 (H) inches
Operating Temperature Range +41°F to +95°F
Operating Humidity Range 10 % to 75 %
Network
Ethernet 100BASE - TX Terminal
Wireless LAN Built-in
Security
WEP (OPEN)
WPA-PSK (TKIP)
WPA2-PSK (AES)
WPS(PBC/PIN) Supported
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44
• WAM350, WAM351
General
Power Requirements AC110V-120V ~50/60Hz
Power Consumption 17 W
Weight 4.2 Ibs
Dimensions 9.8 (W) X 5.7 (D) X 4.5 (H) inches
Operating Temperature Range +41°F to +95°F
Operating Humidity Range 10 % to 75 %
Network
Ethernet 100BASE - TX Terminal
Wireless LAN Built-in
Security
WEP (OPEN)
WPA-PSK (TKIP)
WPA2-PSK (AES)
WPS(PBC/PIN) Supported
- Network speeds equal to or below 10Mbps are not supported.
(If using LAN cable, you'd better to use STP type.
- WAM550, WAM551, WAM350, WAM351 Only)
- Design and specifications are subject to change without prior notice.
- Weight and dimensions are approximate.
- Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect
or call, (877) 278 - 0799.
- This user manual is based on the product using the Android or iOS operating system.
- App screen is based on Android operating system and it may change after you upgrade the
software version.
- For further details on using the product, visit www.samsung.com.
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44
A Regulatory Compliance Statements
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
The lighting flash and arrowhead
within the triangle is a warning sign
alerting you to dangerous voltage
inside the product.
CAUTION:
TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
THE COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.
The explanation point within the
triangle is a warning sign alerting
you to important instructions
accompanying the product.
❚Warning
• This product contains chemicals known to the State of California to cause cancer and
reproductive toxicity.
• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
• Do not expose this apparatus to dripping or splashing.
Do not put objects filled with liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket.
Consequently, the power plug must be easily and readily accessible at all times.
❚FCC Statement: (for U.S.A)
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one of the
following measures:
• Reorienting or relocating the receiving antenna.
• Increasing the separation between the equipment and receiver.
• Connecting the equipment to an outlet that is on a different circuit than the radio or TV.
• Consulting the dealer or an experienced radio/TV technician for help.
70
44
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
For products available in the US and Canadian markets, only channels 1~11 are available. You
cannot select other channels.
This device and it's antennas must not be co-located or operated in conjunction with any other
antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
This device operates in the 5.15~5.25GHz frequency range. It is restricted to indoor
environments only.
IMPORTANT NOTE
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches (20cm)
between the radiator and your body.
❚IC Statement: (for Canada)
CAN ICES-3 (B)/NMB-3(B)
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation
of the device.
For products available in the US and Canadian markets, only channels 1~11 are available. You
cannot select other channels.
This device and it's antennas must not be co-located or operated in conjunction with any other
antenna or transmitter except in accordance with IC multi-transmitter product procedures.
This device may automatically discontinue transmission if there is no information to transmit,
or an operational failure. Note that this is not intended to prohibit the transmission of control or
signaling information or the use of repetitive codes where required by the technology.
To reduce potential for harmful interference to co-channel mobile satellite systems, this device
operates in the 5150-5250 MHz band, and is for indoor use only.
71
44
IMPORTANT NOTE:
IC Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches (20cm)
between the radiator and your body.
❚Important Safety Instructions
Read these operating instructions carefully before using the unit. Follow all the safety instructions
listed below.
Keep these operating instructions handy for future reference.
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with a dry cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including AV receivers) that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and
a third grounding prong. The wide blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10 Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where it exits the apparatus.
11 Only use attachments/accessories specified by the manufacturer.
12 Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
13 Unplug this apparatus during lightning storms or when unused for long periods
of time.
14 Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as when the power-supply cord or plug is damaged,
liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
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44
A Safety precautions
❚Power Supply Precautions
• Do not overload outlets or extension cords.
- This may result in abnormal heat or fire.
• Do not plug in or unplug the power cord with wet hands.
• Do not place the product near heating equipment.
• To clean the power plug blades, remove the plug from the wall outlet and wipe the blades with
a dry cloth only.
• Do not bend the power cord or pull it forcefully.
• Do not put heavy objects on the power cord.
• Do not plug the power cord into a loose or damaged outlet.
• Fully insert the power cord's plug into the the wall outlet so that the plug is firmly attached to
the outlet.
- If the connection is unstable, there is a risk of fire.
❚Installation Precautions
• Do not install the product near equipment or objects that generate heat or produce fire
(candles, mosquito coils, heaters, radiators, etc.). Do not install in direct sunlight.
• When moving the product, turn off the power and disconnect all cords (include the power
cord) from the unit.
- A damaged cord may cause a fire and poses a risk of electric shock.
• Installing the product in environments with high heat or humidity, dust, or extreme cold, can
lead to quality problems or cause the product to malfunction. Before you install the product
in an environment that is outside the norm, please contact a Samsung service center for
additional information.
• When placing the product on a shelf, cabinet, or desk, make sure the top panel faces
upwards.
• Do not place the product on an unstable surface (e.g. a shaky shelf, a tilted desk, etc.).
- Dropping the product can cause it to malfunction and poses a risk of injury. Severe vibration or
impact can also cause the product to malfunction and lead to a fire hazard.
• Install your product with enough space around it for ventilation.
- Leave at least 4 inches (10cm) at the rear of the product and more than 2 inches (5cm) on
each side of the product.
• Keep the plastic packing materials out of reach of your children.
- Children playing with the plastic packing materials run the risk of suffication.
73
44
❚Usage Precautions
• Using for an extended time at high volume may cause serious damage to your hearing.
- If you are exposed to sound louder than 85db for an extended time, you may adversely affect
your hearing. The louder the sound is, the more seriously damaged your hearing may become.
Note that an ordinary conversation is between 50 to 60 db and road noise is approximately 80
db.
• This product contains dangerous high voltage. Do not attempt to disassemble, repair, or
modify it yourself.
- Contact a Samsung service center when your product is in need of repair.
• Do not place any container that contains liquid on the product (e.g. a vase, beverages,
cosmetics, chemicals, etc.). Do do not allow any metal objects (e.g. coins, hair clips, etc.) or
flammable material (e.g. paper, matches, etc.) to enter the product (through the air vents, I/O
ports, etc.).
- If any harmful material or liquid enters the product, turn off the product immediately, unplug
the power cord, and then contact a Samsung service center.
• Do not drop the product. In case of a mechanical breakdown, disconnect the power cord and
contact a Samsung service center.
- There is a risk of fire or electric shock.
• Do not hold or pull the product by the power cord or the signal cable.
- A damaged cable can cause the product to malfunction, cause a fire, and poses a risk of
electric shock.
• Do not use or keep flammable materials near the product.
• If the product emits an abnormal sound or a burnt smell or smokes, unplug the power-cord
immediately and contact a Samsung service center.
• If you smell gas, ventilate the room immediately. Do not touch the power plug of the product.
Do not turn the product off or on.
• Do not strike or subject the product to a sudden shock. Do not pierce the product with a
sharp object.
• This product can be moved and placed indoors.
• This product is not waterproof or dustproof.
• Be careful when moving the product to avoid dropping it and possibly damaging it.
❚Cleaning Precautions
• Never use alcohol, solvents, waxes, benzene, thinners, air freshener, or lubricants to clean the
product, or spray insecticide on the product.
- Using any of these materials can discolor the exterior coating or cause it to split or peel off,
or remove the labelling on the product.
• To clean the product, unplug the power cord, and then wipe the product with a clean, dry,
soft cloth (Microfiber, cotton).
- Avoid leaving dust on the product. Dust can scratch its the surface.
74
44
A Additional Information
❚About NFC (WAM750, WAM751, WAM550, WAM551 Only) - Android
• NFC tagging to establish a Bluetooth connection will not work while the product is being
powered on and off.
• NFC tagging to establish a Bluetooth connection will not work while the battery indicator on
the Bluetooth device is blinking.
❚About the Network Connection
• Depending on the wireless router used, some network operations may perform differently.
• For detailed information on networking with a wireless router or modem, refer to the router's
or modem's documentation.
• Select one wireless channel that is not used currently. If the selected channel is used by
another communication device nearby, radio interference may result in communication failure.
• In compliance with the newest Wi-Fi certification specifications, the HUB does not support
WEP, TKIP, or TKIP-AES (WPA2 Mixed) security encryption in networks running in the 802.11n
mode.
• By its nature, wireless LAN may experience radio interference depending on the environmental
conditions (such as wireless router performance, distance, obstruction, interference with other
wireless devices, etc.)
• WEP encryption does not work with WPS (PBC) / WPS (PIN).
❚Compatible devices
• Mobile : Android 2.3.3 (Gingerbread) or above, iOS (6.0) or above
NOTES
9Some devices may not be compatible with the product.
9Note that older versions of compatible products may not be supported.
A Copyright
© 2015 Samsung Electronics Co.,Ltd.
All rights reserved; No part or whole of this user's manual may be reproduced or copied without
the prior written permission of Samsung Electronics Co.,Ltd.
75
44
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited
warranty period of:
One (1) Year Parts and Labor*
(*90 Days Parts and Labor for Commercial Use)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United
States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures.
Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be
presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center. Transportation of the
product to and from the service center is the responsibility of the purchaser.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts
or products if found to be defective during the limited warranty period specified above. All replaced parts and products become
the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original
warranty, or ninety (90) days, whichever is longer.
SAMSUNG's obligations with respect to software products distributed by SAMSUNG under the SAMSUNG brand name are set
forth in the applicable end user license agreement. Non-SAMSUNG hardware and software products, if provided, are on an "AS
IS" basis.
Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their own warranties.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and except to the
extent otherwise expressly provided for in this statement, noncommercial use of this product, and shall not apply to the following,
including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this
product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect,
fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied and authorized by SAMSUNG, or which damage this
product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure
to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the
instruction book; product removal or reinstallation; reception problems and distortion related to noise, echo, interference or other
signal transmission and delivery problems. SAMSUNG does not warrant uninterrupted or error-free operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES
WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED
ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF
REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF
THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE
PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING
THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND
PURCHASER'S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY
TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS
NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG customer care center.
The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized Samsung
reseller.
THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED FROM UNAUTHORIZED
RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE PROHIBITED.
For a list of Samsung authorized retailers, please go to: http://www.samsung.com/us/peaceofmind/authorized_resellers.html.
Country Contact Center Web Site
North America
U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support
CANADA 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
Latin America
MEXICO 01-800-SAMSUNG (726-7864) www.samsung.com/mx/support
BRAZIL 0800-124-421 (Demais cidades e regiões)
4004-0000 (Capitais e grandes centros) www.samsung.com/br/support
COSTA RICA 0-800-507-7267
00-800-1-SAMSUNG (726-7864)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
DOMINICAN
REPUBLIC 1-800-751-2676 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
ECUADOR 1-800-10-7267
1-800-SAMSUNG (72-6786)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
EL SALVADOR 800-6225
800-0726-7864
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
GUATEMALA 1-800-299-0013
1-800-299-0033
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
HONDURAS 800-2791-9267
800-2791-9111
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
JAMAICA 1-800-234-7267
1-800-SAMSUNG (726-7864) www.samsung.com/latin_en/support (English)
NICARAGUA 001-800-5077267 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
PANAMA 800-7267
800-0101
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
PUERTO RICO 1-800-682-3180 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
TRINIDAD &
TOBAGO 1-800-SAMSUNG(726-7864) www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
VENEZUELA 0-800-SAMSUNG (726-7864) www.samsung.com/ve/support
COLOMBIA
Bogotá 600 12 72
Gratis desde cualquier parte del país 01 8000 112
112
www.samsung.com/co/support
CHILE 800-SAMSUNG(726-7864) www.samsung.com/cl/support
BOLIVIA 800-10-7260 www.samsung.com/cl/support
PERU 0800-777-08 www.samsung.com/pe/support
ARGENTINE 0800-555-SAMSUNG (0800-555-7267) www.samsung.com/ar/support
URUGUAY 000-405-437-33 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
PARAGUAY 009-800-542-0001 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
Europe
UK 0330 SAMSUNG (7267864) www.samsung.com/uk/support
EIRE 0818 717100 www.samsung.com/ie/support
GERMANY
0180 6 SAMSUNG bzw.
0180 6 7267864*
(*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobil-
funk max. 0,60 €/Anruf)
www.samsung.com/de/support
FRANCE 01 48 63 00 00 www.samsung.com/fr/support
ITALIA 800-SAMSUNG (800.7267864) www.samsung.com/it/support
SPAIN 0034902172678 www.samsung.com/es/support
PORTUGAL 808 20 7267 www.samsung.com/pt/support
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.
Country Contact Center Web Site
Europe
LUXEMBURG 261 03 710 www.samsung.com/support
NETHERLANDS 0900-SAMSUNG (0900-7267864) (€ 0,10/Min) www.samsung.com/nl/support
BELGIUM 02-201-24-18 www.samsung.com/be/support (Dutch)
www.samsung.com/be_fr/support (French)
NORWAY 815 56480 www.samsung.com/no/support
DENMARK 70 70 19 70 www.samsung.com/dk/support
FINLAND 030-6227 515 www.samsung.com/fi/support
SWEDEN 0771 726 7864 (0771-SAMSUNG) www.samsung.com/se/support
POLAND 801-172-678* lub +48 22 607-93-33 *
* (koszt połączenia według taryfy operatora) www.samsung.com/pl/support
HUNGARY 0680SAMSUNG (0680-726-786)
0680PREMIUM (0680-773-648) www.samsung.com/hu/support
SLOVAKIA 0800 - SAMSUNG (0800-726 786) www.samsung.com/sk/support
AUSTRIA
0800-SAMSUNG (0800-7267864)
[Only for Premium HA] 0800-366661
[Only for Dealers] 0810-112233
www.samsung.com/at/support
SWITZERLAND 0800 726 78 64 (0800-SAMSUNG) www.samsung.com/ch/support (German)
www.samsung.com/ch_fr/support (French)
CZECH 800 - SAMSUNG (800-726786) www.samsung.com/cz/support
CROATIA 072 726 786 www.samsung.com/hr/support
BOSNIA 055 233 999 www.samsung.com/support
MONTENEGRO 020 405 888 www.samsung.com/support
SLOVENIA
080 697 267 (brezplačna številka)
090 726 786 (0,39 EUR/min)
klicni center vam je na voljo od ponedeljka do petka
od 9. do 18. ure.
www.samsung.com/si
SERBIA 011 321 6899 www.samsung.com/rs/support
BULGARIA 800 111 31, Безплатна телефонна линия www.samsung.com/bg/support
ROMANIA 08008 726 78 64 (08008 SAMSUNG )
Apel GRATUIT www.samsung.com/ro/support
CYPRUS 8009 4000 only from landline, toll free
www.samsung.com/gr/support
GREECE 80111-SAMSUNG (80111 726 7864) only from land
line
LITHUANIA 8-800-77777 www.samsung.com/lt/support
LATVIA 8000-7267 www.samsung.com/lv/support
ESTONIA 800-7267 www.samsung.com/ee/support
CIS
RUSSIA 8-800-555-55-55 (VIP care 8-800-555-55-88) www.samsung.com/ru/support
BELARUS 810-800-500-55-500 www.samsung.com/support
GEORGIA 0-800-555-555 www.samsung.com/support
ARMENIA 0-800-05-555 www.samsung.com/support
AZERBAIJAN 0-88-555-55-55 www.samsung.com/support
KAZAKHSTAN 8-10-800-500-55-500 (GSM: 7799, VIP care 7700) www.samsung.com/support
UZBEKISTAN 8-10-800-500-55-500 (GSM: 7799) www.samsung.com/support
KYRGYZSTAN 00-800-500-55-500 www.samsung.com/kz_ru/support
TAJIKISTAN 8-10-800-500-55-500 www.samsung.com/support
MONGOLIA +7-495-363-17-00 www.samsung.com/support
UKRAINE 0-800-502-000 www.samsung.com/ua/support (Ukrainian)
www.samsung.com/ua_ru/support (Russian)
MOLDOVA 0-800-614-40 www.samsung.com/support
China
CHINA 400-810-5858 www.samsung.com/cn/support
HONG KONG (852) 3698 4698 www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
MACAU 0800 333 www.samsung.com/support
Country Contact Center Web Site
S.E.A
SINGAPORE 1800-SAMSUNG(726-7864) www.samsung.com/sg/support
AUSTRALIA 1300 362 603 www.samsung.com/au/support
NEW ZEALAND 0800 726 786 www.samsung.com/nz/support
VIETNAM 1800 588 889 www.samsung.com/vn/support
THAILAND 0-2689-3232,
1800-29-3232 www.samsung.com/th/support
MYANMAR +95-01-2399-888 www.samsung.com/support
MALAYSIA 1800-88-9999
603-77137477 (Overseas contact) www.samsung.com/my/support
INDONESIA 021-56997777
08001128888 www.samsung.com/id/support
PHILIPPINES 1-800-10-7267864 [PLDT]
02-4222111 [Other landline] www.samsung.com/ph/support
TAIWAN 0800-329999 www.samsung.com/tw/support
JAPAN 0120-363-905 www.samsung.com/jp/support
S.W.A
INDIA 1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free www.samsung.com/in/support
BANGLADESH 09612300300 www.samsung.com/in/support
SRI LANKA 94117540540 www.samsung.com/support
MENA
EGYPT 08000-7267864
16580 www.samsung.com/eg/support
ALGERIA 021 36 11 00 www.samsung.com/n_africa/support
IRAN 021-8255 [CE] www.samsung.com/iran/support
SAUDI ARABIA 8002474357 www.samsung.com/sa/support
www.samsung.com/sa_en/support (English)
PAKISTAN 0800-Samsung (72678) www.samsung.com/pk/support
TUNISIA 80-1000-12 www.samsung.com/n_africa/support
U.A.E 800-SAMSUNG (800 - 726 7864)
www.samsung.com/ae/support (English)
www.samsung.com/ae_ar/support (Arabic)
OMAN 800-SAMSUNG (800 - 726 7864)
KUWAIT 183-CALL (183-2255)
BAHRAIN 8000-GSAM (8000-4726)
QATAR 800-CALL (800-2255)
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www.samsung.com/support
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Ghana 0800-10077
0302-200077
Cote D'Ivoire 8000 0077
www.samsung.com/africa_fr/supportSENEGAL 800-00-0077
CAMEROON 7095-0077
KENYA 0800 545 545
www.samsung.com/support
UGANDA 0800 300 300
TANZANIA 0800 755 755 / 0685 889 900
RWANDA 9999
BURUNDI 200
DRC 499999
SUDAN 1969
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