VTech VM343 User Manual
Displayed below is the user manual for VM343 by VTech which is a product in the Video Baby Monitors category. This manual has pages.
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Congratulations
on purchasing your new VTech product.
Before using this product, please read
Important safety instructions.
This manual has all the feature operations
and troubleshooting necessary to install and
operate your new VTech product. Please
review this manual thoroughly to ensure
proper installation and operation of this
innovative and feature rich VTech product.
For support, shopping, and everything new at
VTech, visit our website at
www.vtechcanada.com.
What’s in the box
Install the battery
The parent unit runs on rechargeable battery
or AC power. To continuously monitor your
baby, make sure you use both battery and
AC power at the same time. With the battery
alone, the parent unit can cordlessly run for a
short time only.
NOTES
Use only the battery supplied with this product.
The operating time for using the rechargeable
battery is short. If you want to monitor your baby
for a long time, we recommend you connect the
parent unit to AC power.
If the parent unit will not be used for a long time,
disconnect and remove the battery to prevent
possible leakage.
Install the battery as shown below.
NOTES
Press down on the large tab of the battery
compartment cover to pull it out.
THIS SIDE UP
NOTES
Make sure the label THIS SIDE UP is facing up
while inserting the battery.
Replace the battery
To replace the battery, press down on the
large tab of the battery compartment cover
and pull it out, then follow the steps above to
install the battery.
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Connect and charge the
battery
NOTES
Use only the power adapters supplied with this
product.
Make sure the electrical outlets are not controlled
by wall switches.
The power adapters are intended to be correctly
oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place
if they are plugged into a ceiling, under-the-table
or cabinet outlet.
Make sure the parent unit, the baby unit and the
power adapter cords are out of reach of children.
Connect the baby monitor
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Charge the parent unit battery
When you have connected the parent unit
and installed its battery for the first time or
after power outage, the parent unit powers on
automatically. The battery icon indicates the The battery icon indicates the
battery status (see the following table).
NOTES
The parent unit battery is fully charged after
3 hours of continuous charging.
It takes longer to charge the battery when the
parent unit is turned on. To shorten the charging
time, turn the parent unit off while charging.
The standby time varies depending on the
sensitivity level you set, your actual use and the
age of the battery.
Battery
indicators
Battery
status
Action
The battery
icon is off
and
displays.
No battery
is installed
but operates
using AC
power, or the
battery has
been installed
incorrectly.
Install the
parent unit
battery.
Charge
without
interruption
(at least
30 minutes).
The screen
displays
Battery low
at Parent
Unit and .
The light
flashes.
The battery
has very little
charge and
may be used
for only a
short time.
Charge
without
interruption
(about
30 minutes).
The battery
icon
becomes
solid .
The battery is
fully charged.
To keep
the battery
charged,
connect it to
AC power
when not in
use.
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Before use
NOTE
This baby monitor is intended as an aid. It is not a
substitute for proper adult supervision, and should
not be used as such.
Test your baby monitor
You may test the baby monitor before initial
use, and at regular times thereafter.
CAUTION
For hearing protection, make sure the parent
unit is more than 1 meter (3 feet) away from
the baby unit. If you hear any high-pitched
noise, move the parent unit further until the
noise stops. You can also press -/VOL on
the parent unit to lower or mute the noise.
63℉
63℉
> 1m (3ft)
Make sure your baby units and parent unit
are on.
The parent unit displays images from the
baby unit.
Speak towards the baby unit microphone.
You will hear the sound at the parent
unit.
If you have more than one baby unit, press
VIEW on the top of your parent unit. The
screen switches to other baby units. Then,
repeat step 2.
NOTE
When the parent unit displays and then No link
to CAM # (# represents the selected baby unit
number), and the LINK LED light flashes, move
the parent unit closer to the baby unit (observe
the minimum distance of 1 meter/ 3 feet). You
can also check if the baby monitor is connected
to a live power socket and switched on.
TIP
Increase the parent unit speaker volume if you
cannot hear the sounds transmitted from the baby
unit.
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Positioning the baby monitor
CAUTION
Keep the baby units out of the reach of your baby.
Never place or mount the baby units inside the
baby’s crib or playpen.
NOTE
To avoid interference from other electronic
devices, place your baby monitor far away from
devices such as wireless routers, microwaves, cell
phones and computers.
Place the baby units more than 1 meter
(3 feet) away from your baby.
More than 1 meter
(3 feet)
> 1m (3ft)
Place the parent unit more than 1 meter
(3 feet) away from the baby units.
63ē
63ē
> 1m (3ft)
< 1m (3ft)
CAUTION
The default volume of your parent unit is level 4.
If you experience high-pitched screeching noise
from your baby monitor while positioning:
Make sure your baby units and parent unit are
more than 1 meter (3 feet) apart, OR
Turn down the volume of your parent unit.
Operating range
The operating range of the baby monitor is
up to 300 meters (1,000 feet) outdoors or
50 meters (160 feet) indoors. The actual
operating range may vary depending on
the environmental conditions and other
interferences such as walls, doors and other
obstructions.
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Overview
Baby unit overview
a
b
d
e
f
g
h
i
j
k
c
l
m
1Light sensor
2Infrared LEDs
3Camera
4Microphone
5Speaker
6Antenna
7Power jack
8Temperature sensor
9ON/OFF LED light
On when the baby unit is turned on
and is paired to the parent unit.
Flashes when the baby unit is not
being viewed; or when the link to the
parent unit is lost.
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10 ON/OFF switch
Slide to turn on or off the baby unit.•
11 -/VOL/+
Press to adjust the baby unit speaker
volume. It determines the talkback
volume transmitted from parent unit.
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12 PAIR
Your baby units and parent unit
provided are already paired.
Press and hold on accessory baby
units (VM305, purchased separately)
to pair to the parent unit.
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13 Threaded socket
For wall mount installation use.•
Parent unit overview
1Antenna
2 LED lights
Indicate the different statuses of
the parent unit. For details, refer to
Parent unit lights.
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3Microphone
4 On/off
Press and hold to power on.
Press and hold again to power off.
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5TALK
Press and hold to talk to the selected
baby unit in SINGLE-CAM or
PATROL mode.
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6 Zoom
Press to zoom in or out while viewing
image in SINGLE-CAM or PATROL
mode.
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7
While in a menu, press to choose an
item.
While in SINGLE-CAM or PATROL
mode, press and hold to move the
baby unit camera rightward.
While in SPLIT-VIEW mode, press to
move the selection box rightward.
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8 BACK
While in a menu, press to return to
the main menu or idle screen.
While in SINGLE-CAM or PATROL
mode, press and hold to move the
baby unit camera leftward.
While in SPLIT-VIEW mode, press to
move the selection box leftward.
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9VIEW / LCD ON/OFF
Press and hold to turn off the parent
unit screen.
Press to view the image of the
next baby unit in SINGLE-CAM or
PATROL mode.
PATROL
Press to turn on or off the PATROL
mode.
SPLIT
Press to turn on or off the
SPLIT-VIEW mode.
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10 +/VOL
Press to increase the parent unit
speaker volume.
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11 -/VOL
Press to decrease the parent unit
speaker volume.
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12 MENU/SELECT
Press to enter the menu.
While in a menu, press to choose an
item, or save a setting.
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13
While in a menu, press to scroll up.
While in SINGLE-CAM or PATROL
mode, press and hold to move the
baby unit camera upward.
While in SPLIT-VIEW mode, press to
move the selection box upward.
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14
While in a menu, press to scroll down.
While in SINGLE-CAM or PATROL
mode, press and hold to move the
baby unit camera downward.
While in SPLIT-VIEW mode, press to
move the selection box downward.
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15 Stand
16 Speaker
17 Power jack
Parent unit lights
LINK On when the parent unit is linked to
the baby unit.
Flashes when the link to the baby
unit being viewed in SINGLE-CAM
or PATROL mode is lost; or when
the link to all baby units being
viewed in SPLIT-VIEW mode is lost.
On when the parent unit is
connected to AC power, or the
battery is charging.
Flashes when the parent unit
battery is low and needs charging.
Off when the parent unit is
disconnected from AC power.
TALK On when the parent unit is talking to
the baby unit.
On when the speaker volume of the
parent unit is turned off.
Parent unit display icons
Connection status
displays when strong signal
strength is detected between the
baby unit and the parent unit.
or displays when moderate
or low signal strength is detected
between the baby unit and the
parent unit.
displays when the link between
the baby unit and the parent unit
is lost.
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or
or
or
Current view status
Displays the number of the baby
unit that is being viewed when in
SINGLE-CAM and PATROL mode.
Displays the number of the
highlighted baby unit when in
SPLIT-VIEW mode.
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Patrol mode
Displays when the parent unit is in
PATROL mode.
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Split-view mode
Displays when the parent unit is in
SPLIT-VIEW mode.
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Night vision
Displays when the baby unit being
viewed has activated the night
vision feature.
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Zoom
Displays when the baby unit
camera has zoomed in.
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Temperature alert tone
Displays when the temperature
alert tone is set on.
•
oF or
oC
Real-time temperature
Displays the real-time temperature
detected by the baby unit in
Fahrenheit (oF) or Celcius (oC)
(e.g. 57 oF or 14 oC).
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Mute alert
Displays when the parent unit
speaker volume is set to off.
Displays when SPLIT-VIEW mode
is turned on.
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9-level sound indicator
(1 to 3 bars) indicates low
sound level detected by the baby
unit.
(4 to 6 bars) indicates
moderate sound level detected by
the baby unit.
(7 to 9 bars) indicates high
sound level detected by the baby
unit (e.g. baby crying loudly).
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Speaker volume
Displays the parent unit speaker
volume level while adjusting.
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Battery status
animates
when the battery is charging.
displays solid when the battery
is fully charged.
displays when the battery is
low and needs charging.
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AC power without battery
Displays when the parent unit is
connected to AC power without
the battery.
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Parent unit main menu icons
Language
You can select a language (English,
French or Spanish) to be used in all
screen displays.
Alert Tone
You can set the parent unit to beep
when
the parent unit operates in low
battery condition;
the link between the parent unit
and the baby unit is lost; or
the baby unit detects sounds
while in SPLIT-VIEW mode.
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Sensitivity
With this feature, you can choose
to hear sounds from the baby unit
all the time, or to hear sounds that
exceed a certain level. You can
use the parent unit to adjust the
microphone sensitivity of your baby
unit. The higher the sensitivity level,
the more sensitive the baby unit is
in detecting sounds for transmitting
to the parent unit.
Temperature
You can turn on the Temperature
alert tone so that the parent
unit beeps whenever the room
temperature detected by the baby
unit falls outside of the desired
temperature range.
Vibration
You can turn on the vibration alert
so that the parent unit vibrates when
it receives Low battery tone, No
link alert, Sound alert in split-view
or Temperature alert tone after
turning on the respective alert tones.
Sound-activated Screen
Automatically turns on the
parent unit screen when a baby
unit detects a sound after the
screen is turned off. When no
sound is detected, the screen is
automatically off to save power.
LCD
You can change the brightness of
the parent unit screen, or turn on
the Dim Mode to save power.
Rename
You can choose a specific name
for the baby unit from a pre-defined
name list.
Pair/Unpair
The baby unit and parent unit
provided are already paired. You
can add or replace baby units
(VM305, purchased separately) to
your baby monitor system.
Parent unit display messages
No link to
CAM # *
The selected baby unit is
out of range or is turned
off.
Battery low at
Parent Unit
The battery level of the
parent unit is very low and
needs to be recharged.
Battery empty.
Powering off ...
The battery is empty and
needs to be recharged.
Sound
detected at CAM #
The sound level exceeds
the threshold at CAM # in
SPLIT-VIEW mode.
Temperature
too high at CAM #
or
Temperature
too low at CAM #
The temperature
detected by the baby unit
is higher/lower than the
desired temperature alert
range.
Powering on... The parent unit is turning
on.
The parent unit is
searching for baby units.
* # represents the selected baby unit number.
Using the baby monitor
Power on or off the baby unit
Slide ON/OFF switch to the left to turn
on the baby unit. The ON/OFF LED light
turns on.
Slide ON/OFF switch to the right to turn
off the baby unit. The ON/OFF LED light
turns off.
Power on or off the parent unit
Press and hold to turn on the parent unit.
The screen turns on.
Press and hold again to turn off the
parent unit. The screen turns off.
Turn on or off the parent unit
screen
You can turn on or off the parent unit screen
without powering off the parent unit. You can
still hear sound from the baby units.
Press and hold LCD ON/OFF on the parent
unit to turn off the screen.
Press any key on the parent unit to turn on
the screen again.
Adjust speaker volume
For parent unit:
Press +/VOL or -/VOL on the parent unit at
any time when viewing images.
NOTE
When the parent unit speaker volume is set to
zero, appears on the screen and the light
turns on.
For baby unit:
The baby unit speaker volume determines the
talkback volume transmitted from your parent
unit.
Press -/VOL/+ on the baby unit at any time.
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Set the language
You can select a language (English, French or
Spanish) to be used in all screen displays.
Press MENU when the parent unit is idle.
Press or to choose Language, then
press SELECT.
Press or to choose English, Français
or Español, then press SELECT to confirm
your selection.
Adjust LCD brightness
You can change the brightness of the parent
unit screen from Level 1 to Level 5. The LCD
brightness is preset to Level 3.
Press MENU when the parent unit is idle.
Press or to choose LCD, then press
SELECT.
Press SELECT again to choose Brightness.
Press or to choose the desired level of
brightness, then press SELECT to confirm
your selection.
Turn on or off the dim mode
The dim mode is preset to on to help you save
the parent unit power. Whenever the parent
unit has been left idle for 10 minutes while the
screen is still on, the screen will be dimmed
automatically to save power.
Press MENU when the parent unit is idle.
Press or to choose LCD, then press
SELECT.
Press or to choose Dim Mode, then
press SELECT.
Press or to choose On or Off, then
press SELECT to confirm your selection.
NOTE
While the screen is dimmed, any keypress or
alert message will trigger the screen to return to
the preset brightness level. After 10 minutes of
idle, it will be dimmed again.
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Adjust the sound sensitivity of
the baby units
You can choose to hear sounds from the
baby units all the time, or to hear sounds
that exceed a certain level. You can use the
parent unit to adjust the microphone sensitivity
of your baby units from Lowest to Highest.
The higher the sensitivity level, the more
sensitive the baby unit is in detecting sounds
for transmitting to the parent unit. The sound
sensitivity level is preset to Highest.
Sound sensitivity table for reference
Sensitivity
Level
Description
Highest The parent unit speaker is constantly
on, and you will hear all sounds
(including background noises) from
your baby’s room.
High The parent unit speaker turns on for
soft babbling and louder sounds from
your baby. It remains quiet when your
baby sleeps soundly.
Medium The parent unit speaker turns on
for loud babbling and louder sounds
from your baby. It remains quiet when
your baby makes soft sounds.
Low The parent unit speaker turns on for
crying and louder sounds from your
baby. It remains quiet when your
baby makes soft sounds.
Lowest The parent unit speaker turns on for
loud crying or screeching sounds
from your baby. It remains quiet when
your baby makes soft sounds.
Press MENU when the parent unit is idle.
Press or to choose Sensitivity, then
press SELECT.
If you have more than one baby unit,
the system prompts you to choose the
desired baby unit or all baby units, press
or to choose ALL CAM or CAM #,
then press SELECT.
Press or to choose the desired
sensitivity level, then press SELECT to
confirm your selection.
TIP
You can adjust the baby unit placement to
improve the sound detection.
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Turn on or off the sound
activation
When sound activation is on, as long as no
sound is detected within 50 seconds, the
parent unit screen will turn off automatically to
save power.
When your baby unit detects a sound, the
sound activation triggers the parent unit
screen to turn on automatically. When no
sound is detected within 50 seconds, the
screen will be off again.
Press MENU when the parent unit is idle.
Press or to choose Sound-activated
Screen, then press SELECT.
Press or to choose On or Off, then
press SELECT to confirm your selection.
The screen returns to main menu.
NOTES
Sound activation is available in SINGLE-CAM
and PATROL mode only.
If the sound sensitivity is set to Highest, the
parent unit screen may remain on continuously
even though sound activation is on.
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User’s manual
(Canada version)
VM343
Safe & Sound®
Pan & Tilt Full Color
Video Monitor
Go to www.vtechcanada.com
for the latest VTech product news.
Monitoring mode
Every time the parent unit is turned on, it
displays a baby unit in SINGLE-CAM mode.
If there are more than one baby units in your
system, you can also monitor your baby in
PATROL or SPLIT-VIEW mode.
SINGLE-CAM The screen displays a
single baby unit in full
screen.
PATROL A single cam view that
transits to a different baby
unit every 10 seconds.
SPLIT-VIEW The screen displays all
baby units (up to four) on
one screen.
In SINGLE-CAM or PATROL mode:
Press VIEW to view the next baby unit.
Press VIEW
Press PATROL to switch to PATROL mode
if you are in SINGLE-CAM mode, and vice
versa.
10s
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Press SPLIT to enter the SPLIT-VIEW mode.
In SPLIT-VIEW mode:
Press , , or to select a baby unit.
Press or VIEW key to view the selected
baby unit temporarily in SINGLE-CAM
mode. It returns to SPLIT-VIEW mode after
10 seconds.
Press PATROL to enter PATROL mode.
Press SPLIT to return to the mode
(SINGLE-CAM or PATROL) used before
entering SPLIT-VIEW mode.
NOTES
The parent unit is muted while in SPLIT-VIEW
mode.
Pan, tilt, zoom
You can remotely pan and tilt your baby unit
camera or zoom in while viewing images in
SINGLE-CAM and PATROL mode.
Press and hold , , or to move the
baby unit camera upward, downward,
leftward or rightward correspondingly.
Press to zoom in. Press again to zoom
out.
Talk
You can use the TALK function of the parent
unit to comfort your baby in SINGLE-CAM and
PATROL mode.
Press and hold TALK on the parent unit.
The TALK light turns on.
Speak towards the microphone on the
parent unit. Your voice is broadcast to the
baby unit.
Release the TALK key to stop the
broadcast. The TALK light goes off.
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Set alert tone
Low battery tone
You can set the parent unit to beep when the
parent unit operates in low battery condition.
Press MENU when the parent unit is idle.
Press or to choose Alert Tone, then
press SELECT.
Press SELECT again to choose
Low Battery Tone.
Press or to choose On or Off, then
press SELECT to confirm your selection.
No link alert
You can set the parent unit to beep when the
link between the parent unit and the baby unit
is lost.
Press MENU when the parent unit is idle.
Press or to choose Alert Tone, then
press SELECT.
Press or to choose No Link Alert, then
press SELECT.
Press or to choose On or Off, then
press SELECT to confirm your selection.
Sound alert in split-view
You can turn on the sound alert feature so that,
while in SPLIT-VIEW mode, the parent unit
beeps and displays Sound detected at CAM #
whenever the baby unit detects sounds.
Press MENU when the parent unit is idle.
Press or to choose Alert Tone, then
press SELECT to select.
Press or to choose Sound alert in
split-view, then press SELECT.
Press or to choose On or Off, then
press SELECT to confirm your selection.
NOTES
The sound alert feature is only available in
SPLIT-VIEW mode.
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Monitor the temperature
Your baby unit monitors the temperature of
your baby’s room with its built-in temperature
sensor. If the detected temperature is outside
of the preset temperature range, the parent
unit will display alert message.
Set temperature range
You can set the desired room temperature
alert range. The minimum temperature can be
set between 52 oF (11 oC) and 69 oF (20 oC).
The maximum temperature can be set
between 70 oF (21 oC) and 86 oF (30 oC).
Press MENU when the parent unit is idle.
Press or to choose Temperature, then
press SELECT.
Press or to choose Minimum or
Maximum, then press SELECT.
If you have more than one baby unit,
the system prompts you to choose the
desired baby unit or all baby units, press
or to choose ALL CAM or CAM #,
then press SELECT.
Press or to choose the desired
minimum or maximum temperature, then
press SELECT to confirm your selection.
Temperature alert tone
You can turn on the temperature alert tone so
that the parent unit will emit an alert tone if the
detected temperature is out of range.
Press MENU when the parent unit is idle.
Press or to choose Temperature, then
press SELECT.
Press or to choose Alert Tone, then
press SELECT.
If you have more than one baby unit,
the system prompts you to choose the
desired baby unit or all baby units, press
or to choose ALL CAM or CAM #,
then press SELECT.
Press or to choose On or Off, then
press SELECT to confirm your selection.
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4.
Temperature format
You can choose to display the temperature in
Fahrenheit (oF) or Celcius (oC).
Press MENU when the parent unit is idle.
Press or to choose Temperature, then
press SELECT.
Press or to choose Format, then press
SELECT.
Press or to choose Fahrenheit or
Celsius, then press SELECT to confirm
your selection.
Turn on or off the vibration
You can turn on the vibration feature so that
the parent unit vibrates when it receives any of
Low battery tone, No link alert, Sound alert
in split-view or Temperature alert tone after
turning on the respective alert tones.
Press MENU when the parent unit is idle.
Press or to choose Vibration, then
press SELECT.
Press or to choose On or Off.
Press SELECT to confirm your selection.
Rename the baby units
You can rename each baby unit. Once the
baby unit is renamed, its new name together
with the baby unit number will appear in the
sub-menu of below options:
Sensitivity• Rename•
Temperature• Pair/Unpair•
Press MENU when the parent unit is idle.
Press or to choose Rename, then press
SELECT.
Press or to choose the desired baby
unit, then press SELECT.
Press or to choose the desired name
for the baby unit, then press SELECT to
confirm your selection.
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Night vision
The baby unit has infrared LEDs that allow you
to see your baby clearly at night or in a dark
room. When the baby unit being viewed
detects low light levels, the infrared LEDs are
switched on automatically. The images from
this baby unit is in black and white, and
appears on screen.
NOTES
It is normal if you see a short white glare on your
parent unit screen as the baby unit is adapting to
the dark environment.
When the infrared LEDs are on, the image is in
black and white. This is normal due to external
light sources.
TIP
Depending on the surroundings and other
interfering factors, like lightings, objects, colors
and backgrounds, the display resolution may vary.
Adjust the baby unit’s angle or place the baby unit
at a higher level to prevent glare and blurry display.
Pair new baby unit (VM305)
The baby units and parent unit provided are
already paired. You can add or replace any
baby units (VM305, purchased separately)
to your video and audio monitor system. You
can pair a maximum of four baby units to your
parent unit.
For more details, refer to the user’s manual
that comes with your VM305 new baby unit.
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General product care
To keep this product working well and looking good,
follow these guidelines:
Avoid putting it near heating appliances and devices
that generate electrical noise (for example, motors or
fluorescent lamps).
DO NOT expose it to direct sunlight or moisture.
Avoid dropping the product or treating it roughly.
Clean with a soft cloth.
DO NOT immerse the parent unit and the baby
unit in water and do not clean them under the tap.
DO NOT use cleaning spray or liquid cleaners.
Make sure the baby unit and parent unit are dry
before you connect them to the mains again.
Storage
When you are not going to use the baby monitor for
some time, remove the rechargeable battery from
the parent unit. Store the parent unit, the baby unit
and the adapters in a cool and dry place.
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Frequently asked questions
Below are the questions most frequently asked about
the baby monitor. If you cannot find the answer to your
question, visit our website at www.vtechcanada.com,
or contact 1 (800) 267-7377 for customer service.
Why does the
baby monitor
not respond
normally?
Try the following (in the order
listed) for common cure:
1. Disconnect the power to the
baby units and the parent unit.
2. Remove the batteries in the
parent unit. Then install the
batteries again.
3. Wait a few seconds before
connecting power back to the
baby units and the parent unit.
4. Turn on the baby units and the
parent unit.
5. Wait for the parent unit to
synchronize with the baby
units. Allow up to one minute for
this to take place.
Why don’t
the power-on
light of the
baby unit and
parent unit
go on when I
switch on the
units?
Perhaps the parent unit is not
connected to the mains. Insert
the appliance plug into the parent
unit and put the adapter in a wall
socket. Then press and hold
to switch on the parent unit and
to establish connection with the
baby unit.
Perhaps the baby unit is not
connected to the mains. Connect
the baby unit to the mains. Then
set the ON/OFF switch to ON
to switch on the baby unit and
to establish connection with the
parent unit.
Why doesn’t
my parent unit
charge while
connected to
AC power?
Make sure the power is not
controlled by a wall switch.
Make sure the battery is correctly
installed in your parent unit.
You may have used the battery
for a long time. Replace a new
battery.
Why is my
screen in
black and
white?
The screen is in black and white
during nighttime or in a dark
room. This is normal due to
external light sources.
Why do I get
glare or blurry
display on my
screen when
viewing my
baby at night?
During nighttime or in a dark
room, the surroundings and other
interfering factors, like lightings,
objects, colors and backgrounds
may affect the image quality on
your parent unit screen. Adjust
the baby unit’s angle or place
the baby unit at a higher level to
prevent glare and blurry display.
Why does the
baby monitor
produce a
high-pitched
noise?
The parent unit and baby units
may be too close to each other.
Move the parent unit away
from the baby units until the
noise stops; OR
Turn down the volume of your
parent unit.
•
•
The ON/OFF
light on the
baby unit
flashes and
the parent unit
displays .
The baby unit is unpaired from
the parent unit. Follow below
steps to pair the baby unit. Make
sure both parent unit and baby
unit are on before pairing.
Press MENU when the parent
unit is idle.
Press or to choose
Pair/Unpair CAM, then press
SELECT.
Press SELECT again to
choose Pair CAM.
Press or to choose an
empty baby unit slot, then
press SELECT. The parent
unit screen displays Press
and hold the pair button
at the CAM for 5 seconds
until the power indicator
flashes..
Immediately press and hold
PAIR on the bottom of the
baby unit. The LED light
flashes quickly.
When pairing is successful, the
screen displays the view of newly
paired baby unit in SINGLE-CAM
mode. The LED light on the new
baby unit remains on.
If pairing fails, the screen
displays Pairing failed. Try the
pairing process again.
Only one baby unit can be
paired at a time.
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•
Why does the
parent unit
beep?
The baby units may be out of
range. Move the parent unit
closer to the baby units (but not
less than 3 feet).
If the parent unit is powered
by the provided battery, it may
not have enough charge for the
parent unit to perform normally.
Charge the battery in the parent
unit for up to 3 hours.
If your parent unit is in
SPLIT-VIEW mode, some of your
baby units may detect sounds.
The temperature of your baby’s
room may be too high or too low.
Why does the
parent unit
beep/vibrate
frequently in
SPLIT-VIEW
mode?
You may have set the sound
sensitivity level to Highest when
the sound alert (and vibration)
feature are turned on. The parent
unit notifies you of all sounds
including background noise with
beeps (or vibrations). Adjust the
sound sensitivity to a lower level.
Why does
the parent
unit react too
quickly to
other sounds?
The baby unit also picks up other
sounds than those of your baby.
Adjust the sensitivity level to a
lower level or lower the parent
unit speaker volume.
Why don’t I
hear a sound/
Why can’t I
hear my baby
cry?
The parent unit speaker volume
may be too low or off. Press
+/VOL to increase the volume.
You may have set a low sound
sensitivity level. See Adjust the
sound sensitivity of the baby
unit to set to a higher level.
Why can’t I
establish a
connection?
Why is the
connection
lost every now
and then?
Why are
there sound
interruptions?
The baby units may be out of
range. Move the parent unit
closer to the baby units
(observe the minimum distance
of 1 meter/ 3 feet).
Other electronic products may
cause interference with your baby
monitor. Try installing your baby
monitor as far away from these
electronic devices as possible.
Important safety
instructions
When using your equipment, basic safety precautions
should always be followed to reduce the risk of fire,
electric shock and injury, including the following:
Follow all warnings and instructions marked on
the product.
Adult setup is required.
This product is intended as an aid. It is not
a substitute for responsible and proper adult
supervision and should not be used as such.
This product is not intended for use as a medical
monitor.
Do not use this product near water. For example,
do not use it next to a bath tub, wash bowl,
kitchen sink, laundry tub or swimming pool, or in
a wet basement or shower.
CAUTION: Use only the batteries indicated in
this manual. There may be a risk of explosion
if a wrong type of battery is used for the parent
unit. Use only the supplied rechargeable battery
or replacement battery pack (BT198555/
BT298555) for the parent unit. Do not dispose of
batteries in a fire. They may explode. Dispose of
used battery according to the information in The
RBRC® seal.
Use only the adapters included with this product.
Incorrect adapter polarity or voltage can
seriously damage the product.
Baby unit power adapter: Output: 5.9V DC 1A
Parent unit power adapter: Output: 5V DC 1A.
For pluggable equipment, the socket-outlet shall
be installed near the equipment and shall be
easily accessible.
The power adapters are intended to be correctly
oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place
if it is plugged into a ceiling, under-the-table or
cabinet outlet.
Unplug this product from the wall outlet before
cleaning. Do not use liquid or aerosol cleaners.
Use a damp cloth for cleaning.
Unplug the power cords before replacing batteries.
Do not cut off the power adapters to replace
them with other plugs, as this causes a
hazardous situation.
Do not allow anything to rest on the power cords.
Do not install this product where the cords may
be walked on or crimped.
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This product should be operated only from the
type of power source indicated on the marking
label. If you are not sure of the type of power
supply in your home, consult your dealer or local
power company.
Do not overload wall outlets or use an extension
cord.
Do not place this product on an unstable table,
shelf, stand or other unstable surfaces.
This product should not be placed in any area
where proper ventilation is not provided. Slots
and openings in the back or bottom of this
product are provided for ventilation. To protect
them from overheating, these openings must
not be blocked by placing the product on a soft
surface such as a bed, sofa or rug. This product
should never be placed near or over a radiator or
heat register.
Never push objects of any kind into this product
through the slots because they may touch
dangerous voltage points or create a short circuit.
Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not
disassemble this product, but take it to an
authorized service facility. Opening or removing
parts of the product other than specified
access doors may expose you to dangerous
voltages or other risks. Incorrect reassembling
can cause electric shock when the product is
subsequently used.
You should test the sound reception every
time you turn on the units or move one of the
components.
Periodically examine all components for damage.
Be aware of possible loss of privacy while using
public airwaves. Conversations may be picked
up by other nursery monitors, cordless phones,
scanners, etc.
Children should be supervised to ensure that
they do not play with the product.
The product is not intended for use by persons
(including children) with reduced physical,
sensory or mental capabilities, or lack of
experience and knowledge, unless they have
been given supervision or instruction concerning
use of the appliance by a person responsible for
their safety.
SAVE THESE INSTRUCTIONS
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Cautions
Use and store the product at a temperature
between 32oF and 104oF.
Do not expose the product to extreme cold, heat
or direct sunlight. Do not put the product close to
a heating source.
Batteries should not be exposed to excessive
heat such as bright sunshine or fire.
Make sure the baby unit(s) and the adapter
cord(s) are always out of reach of the baby, at
least 3 feet away from the baby or crib, to avoid a
possible strangulation hazard.
Never place the baby unit(s) inside the baby’s crib
or playpen. Never cover the baby unit(s) or parent
unit with anything such as a towel or a blanket.
Other electronic products may cause
interference with your baby monitor. Try
installing your baby monitor as far away
from these electronic devices as possible:
wireless routers, radios, cellular telephones,
intercoms, room monitors, televisions,
personal computers, kitchen appliances and
cordless telephones.
Precautions for users of implanted cardiac
pacemakers
Cardiac pacemakers (applies only to digital cordless
devices):
Wireless Technology Research, LLC (WTR), an
independent research entity, led a multidisciplinary
evaluation of the interference between portable
wireless devices and implanted cardiac
pacemakers. Supported by the U.S. Food and Drug
Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless devices at least six inches
from the pacemaker.
Should NOT place wireless devices directly over
the pacemaker, such as in a breast pocket, when
it is turned ON.
WTR’s evaluation did not identify any risk to
bystanders with pacemakers from other persons
using wireless devices.
Electromagnetic fields (EMF)
This VTech product complies with all standards
regarding electromagnetic fields (EMF). If handled
properly and according to the instructions in this
user’s manual, the product is safe to be used based
on scientific evidence available today.
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•
•
The RBRC® seal
The RBRC® seal on the lithium-ion battery indicates
that VTech Communications, Inc. is voluntarily
participating in an industry program to collect and
recycle these batteries at the end of their useful
lives, when taken out of service within the United
States and Canada.
The RBRC® program provides a convenient
alternative to placing used lithium-ion batteries into
the trash or municipal waste, which may be illegal in
your area.
VTech’s participation in RBRC® makes it easy for
you to drop off the spent battery at local retailers
participating in the RBRC® program or at authorized
VTech product service centers. Please call
1 (800) 8 BATTERY® for information on Li-ion
battery recycling and disposal bans/restrictions in
your area. VTech’s involvement in this program is
part of its commitment to protecting our environment
and conserving natural resources.
RBRC® and 1 (800) 8 BATTERY®
are registered trademarks of the
Rechargeable Battery Recycling
Corporation.
FCC and IC regulations
FCC Part 15
This equipment has been tested and found to
comply with the requirements for a Class B digital
device under Part 15 of the Federal Communications
Commission (FCC) rules. These requirements are
intended to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment
and receiver.
Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV
technician for help.
WARNING: Changes or modifications to this
equipment not expressly approved by the party
responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
To ensure safety of users, the FCC has established
criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander
according to the intended usage of the product. This
product has been tested and found to comply with
the FCC criteria. The baby unit shall be installed
and used such that parts of all persons’ body are
maintained at a distance of approximately 8 in (20
cm) or more. The transmitter and antenna of the
parent unit shall be held at least 1 in (2.5 cm) from
your face.
This Class B digital apparatus complies with
Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)
•
•
•
•
Industry Canada
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference,
including interference that may cause undesired
operation.
Privacy of communications may not be ensured when
using this product.
The term ‘’IC:‘’ before the certification/registration
number only signifies that the Industry Canada
technical specifications were met.
This product meets the applicable Industry Canada
technical specifications.
RF radiation exposure statement
The baby unit complies with FCC RF radiation
exposure limits set forth for an uncontrolled
environment. The baby unit should be installed and
operated with a minimum distance of 8 in (20 cm)
between the baby unit and all persons’ body. Use of
other accessories may not ensure compliance with
FCC RF exposure guidelines. This transmitter must
not be co-located or operating in conjunction with
any other antenna or transmitter. This equipment
complies also with Industry Canada RSS-102 with
respect to Canada’s Health Code 6 for Exposure of
Humans to RF Fields.
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to
the holder of a valid proof of purchase (“Consumer”
or “you”) that the Product and all accessories
provided in the sales package (“Product”) are
free from defects in material and workmanship,
pursuant to the following terms and conditions,
when installed and used normally and in accordance
with the Product operating instructions. This limited
warranty extends only to the Consumer for Products
purchased and used in the United States of America
and Canada.
What will VTech do if the Product is not free from
defects in materials and workmanship during
the limited warranty period (“Materially Defective
Product”)?
During the limited warranty period, VTech’s
authorized service representative will repair
or replace at VTech’s option, without charge,
a Materially Defective Product. If we repair
the Product, we may use new or refurbished
replacement parts. If we choose to replace the
Product, we may replace it with a new or refurbished
Product of the same or similar design. We will
retain defective parts, modules, or equipment.
Repair or replacement of the Product, at VTech’s
option, is your exclusive remedy. VTech will return
the repaired or replacement Products to you in
working condition. You should expect the repair or
replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends
for ONE (1) YEAR from the date of purchase. If
VTech repairs or replaces a Materially Defective
Product under the terms of this limited warranty,
this limited warranty also applies to the repaired
or replacement Product for a period of either (a)
90 days from the date the repaired or replacement
Product is shipped to you or (b) the time remaining
on the original one-year warranty; whichever is
longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse,
accident, shipping or other physical damage,
improper installation, abnormal operation or
handling, neglect, inundation, fire, water or other
liquid intrusion; or
2. Product that has been damaged due to repair,
alteration or modification by anyone other than an
authorized service representative of VTech; or
3. Product to the extent that the problem experienced
is caused by signal conditions, network reliability,
or cable or antenna systems; or
4. Product to the extent that the problem is caused
by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product
serial number plates or electronic serial numbers
have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for
repair from outside the United States of America
or Canada, or used for commercial or institutional
purposes (including but not limited to Products
used for rental purposes); or
7. Product returned without a valid proof of purchase
(see item 2 on the next page); or
8. Charges for installation or set up, adjustment of
customer controls, and installation or repair of
systems outside the unit.
How do you get warranty service?
To obtain warranty service in the Canada, please
visit our website at www.vtechcanada.com or
call 1 (800) 267-7377.
NOTE: Before calling for service, please review the
user’s manual - a check of the Product’s controls
and features may save you a service call.
Except as provided by applicable law, you assume
the risk of loss or damage during transit and
transportation and are responsible for delivery or
handling charges incurred in the transport of the
Product(s) to the service location. VTech will return
repaired or replaced Product under this limited
warranty. Transportation, delivery or handling charges
are prepaid. VTech assumes no risk for damage or
loss of the Product in transit. If the Product failure
is not covered by this limited warra nty, or proof of
purchase does not meet the terms of this limited
warranty, VTech will notify you and will request that
you authorize the cost of repair prior to any further
repair activity. You must pay for the cost of repair and
return shipping costs for the repair of Products that
are not covered by this limited warranty.
What must you return with the Product to get
warranty service?
Return the entire original package and contents
including the Product to the VTech service
location along with a description of the malfunction
or difficulty; and
Include a “valid proof of purchase” (sales receipt)
identifying the Product purchased (Product model)
and the date of purchase or receipt; and
Provide your name, complete and correct mailing
address, and telephone number.
Other limitations
This warranty is the complete and exclusive
agreement between you and VTech. It supersedes
all other written or oral communications related to this
Product. VTech provides no other warranties for this
Product. The warranty exclusively describes all of
VTech’s responsibilities regarding the Product. There
are no other express warranties. No one is authorized
to make modifications to this limited warranty and you
should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you
specific legal rights, and you may also have other rights,
which vary from state to state or province to province.
Limitations: Implied warranties, including those of
fitness for a particular purpose and merchantability (an
unwritten warranty that the Product is fit for ordinary
use) are limited to one year from the date of purchase.
Some states/provinces do not allow limitations on
how long an implied warranty lasts, so the above
limitation may not apply to you. In no event shall
VTech be liable for any indirect, special, incidental,
consequential, or similar damages (including, but
not limited to lost profits or revenue, inability to use
the Product or other associated equipment, the cost
of substitute equipment, and claims by third parties)
resulting from the use of this Product. Some states/
provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof
of purchase.
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Technical specications
Frequency
control
Crystal controlled PLL synthesizer
Transmit
frequency
Baby unit: 2406 - 2475 MHz
Parent unit: 2406 - 2475 MHz
Channels 24
LCD 4.3” Color LCD
(WQVGA 480x272 pixel)
Nominal
effective
range
Maximum power allowed by FCC
and IC. Actual operating range may
vary according to environmental
conditions at the time of use.
Power
requirements
Parent unit: 3.7V Li-polymer battery
Baby unit power adapter:
Output: 5.9V DC @ 1A
Parent unit power adapter:
Output: 5V DC @ 1A
Specifications are subject to change without notice.
© 2016 VTech Technologies Canada Ltd.
All rights reserved. 05/16. VM343_CA_CIB_V10
Document order number: 91-008473-050-100