Table of Contents
- About This Guide
- Table of Contents
- Overview
- Getting Started
- Connecting the VC800 Video Conferencing System
- Installing the VC800 Video Conferencing System
- Installing Batteries for the Remote Control
- Powering the System On
- Put the System to Sleep
- Powering the System Off
- Setup Wizard
- Controlling Local Camera
- Registration
- Idle Screen
- Navigating Menus and Fields
- Entering Data and Editing Fields
- System Status
- Customizing the VC800 Video Conferencing System
- Using the VC800 Video Conferencing System
- Account Polling
- Multipoint License
- Placing Calls
- Conference Management
- Editing Number before Calling
- Answering or Rejecting Calls
- Ending Calls
- Call Management
- Video Conference Platform
- Using the Yealink VC Cloud Management Service Platform
- Using the Yealink Meeting Server
- Using the StarLeaf Cloud Platform
- Using the Zoom Cloud Platform
- Using the BlueJeans Cloud Platform
- Using the Pexip Platform
- Using the Mind Platform
- Using the Custom Platform
- Using the CPW90 Wireless Expansion Mic
- Using the CPE90 Wired Expansion Mic
- Troubleshooting
- Regulatory Notices
- Appendix A - Time Zones
- Index
Yealink VC800 User Manual
Displayed below is the user manual for VC800 by Yealink which is a product in the Video Conferencing Systems category. This manual has pages.
Related Manuals
Copyright
Copyright © 2017 YEALINK (XIAMEN) NETWORK TECHNOLOGY
Copyright © 2017 Yealink (Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,
photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink
(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into another
language or format.
When this publication is made available on media, Yealink (Xiamen) Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private use but
not for redistribution. No parts of this publication may be subject to alteration, modification or
commercial use. Yealink (Xiamen) Network Technology CO., LTD. will not be liable for any damages
arising from use of an illegally modified or altered publication.
Trademarks
Yealink®, the logo and the name and marks is trademark of Yealink (Xiamen) Network Technology CO.,
LTD, which are registered legally in China, the United States, EU (European Union) and other countries.
All other trademarks belong to their respective owners. Without Yealink’s express written permission,
recipient shall not reproduce or transmit any portion hereof in any form or by any means, with any
purpose other than personal use.
Warranty
(1) Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
(2) Disclaimer
YEALINK (XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink (Xiamen) Network Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in
connection with the furnishing, performance, or use of this guide.
(3) Limitation of Liability
Yealink and/or its respective suppliers are not responsible for the suitability of the information contained
in this document for any reason. The information is provided “as is”, and Yealink does not provide any
warranty and is subject to change without notice. All risks other than risks caused by use of the
information are borne by the recipient. In no event, even if Yealink has been suggested the occurrence of
damages that are direct, consequential, incidental, special, punitive or whatsoever (Including but not
limited to loss of business profit, business interruption or loss of business information), shall not be liable
for these damages.
End User License Agreement
This End User License Agreement ("EULA") is a legal agreement between you and Yealink. By installing,
copying or otherwise using the Products, you: (1) agree to be bounded by the terms of this EULA, (2) you
are the owner or an authorized user of the device, and (3) you represent and warrant that you have the
right, authority and capacity to enter into this agreement and to abide by all its terms and conditions, just
as if you had signed it. The EULA for this product is available on the Yealink Support page for the product.
Patent Information
China, the United States, EU (European Union) and other countries are protecting one or more patents of
accompanying products and/or patents being applied by Yealink.
Customer Feedback
We are striving to improve our documentation quality and we appreciate your feedback. Email your
opinions and comments to
DocsFeedback@yealink.com
.
Technical Support
Visit Yealink WIKI (
http://support.yealink.com/
) for the latest firmware, guides, FAQ, Product documents,
and more. For better service, we sincerely recommend you to use Yealink Ticketing system
(
https://ticket.yealink.com
) to submit all your technical issues.
GNU GPL INFORMATION
Yealink VC800 video conferencing system firmware contains third-party software under the GNU General Public
License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and
conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
About This Guide
v
About This Guide
Thank you for choosing the Yealink VC800 full HD video conferencing system. It is an all-in-one
unit that supports 1080P-full HD video conferencing and includes outstanding features such as
good compatibility, easy deployment and intelligent network adaptability. These make it the
best choice for SME.
The Yealink VC800 full HD video conferencing system is designed to help enterprises organize
video conferences easily and efficiently. Users can expect to enjoy the high-quality video
conferencing experience very cost-effectively.
This guide provides everything you need to start using your new video conferencing system
quickly. First, verify with your system administrator that the IP network is ready for system
configuration. Also be sure to read the Overview and Getting Started sections in this guide
before you set up and use the VC800 video conferencing system.
See the
Yealink Products Regulatory Notices Guide
for all regulatory and safety guidance.
Chapters in This Guide
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing the VC800 Video Conferencing System
Chapter 4 Using the VC800 Video Conferencing System
Chapter 5 Video Conference Platform
Chapter 6 Using the CPW90 Wireless Expansion Mic
Chapter 7 Using the CPE90 Wired Expansion Mic
Chapter 8 Troubleshooting
User Guide for the VC800 Video Conferencing System
vi
Documentations
The following table shows documentations available for the VC800 video conferencing system.
Note
Name
Contents
Where found
Language
Yealink VC800 Full
HD Video
Conferencing System
Quick Start Guide
System installation
and network
configuration
On the website/
In the package
English/Chinese
Yealink VC800 Full
HD Video
Conferencing System
User Guide
System/Web user
interface settings
Customizing and
using the system
On the website
English/Chinese
Yealink VC800 Video
Conference Room
Deployment Solution
Conference room
layout, environmental
requirements and
installation
recommendations for
the system
On the website
English/Chinese
Yealink VC800 Full
HD Video
Conferencing System
Network Deployment
Solution
Network deployment
for the VC800 under
various scenarios
On the website
English/Chinese
Yealink VC800 Full
HD Video
Conferencing System
Administrator Guide
Functionality and
configuration of the
Yealink VC800
On the website
English/Chinese
Yealink VCR11
Remote Control
Quick Reference
Guide
Using the VCR11
Remote Control
On the website
English/Chinese
Yealink CPW90 Quick
Start Guide
How to work with
CP960 conference
phone
On the website
English/Chinese
You can download the latest documents online:
http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=196.
About This Guide
vii
Name
Contents
Where found
Language
Yealink CP960 HD IP
Conference Phone
Quick Reference
Guide
How to use CP960
conference phone.
On the website
English/Chinese
Typographic Conventions
Yealink documentations contain a few typographic conventions.
You need to know the following basic typographic conventions to distinguish types of in-text
information:
Convention
Description
Bold
Highlights the web/phone user interface items such as menus, menu
selections, soft keys, or directory names when they are involved in a
procedure or user action (e.g., Click on Setting ->General).
Also used to emphasize text
Blue Text
Used for cross references to other sections within this documentation
(e.g., refer to Troubleshooting).
Blue Text in
Italics
Used for hyperlinks to Yealink resources outside of this documentation
such as the Yealink documentations (e.g.,
For more information, refer to
Yealink VC800 Full HD Video
Conferencing System Administrator Guide
).
You also need to know the following writing conventions to distinguish conditional information:
Convention
Description
->
Indicates that you need to select an item from a menu. For example,
Settings->Basic Settings indicates that you need to select Basic
Settings from the Settings menu.
Terms
As you read this guide, you’ll notice that the same terms are used repeatedly. Make sure you
familiarize yourself with these terms.
Cloud platform: This term refers to Yealink VC Cloud Management Service, Yealink Meeting
Server, Zoom, BlueJeans, Pexip, Mind and Custom platform.
Cloud account: This term refers to Yealink Cloud, YMS, BlueJeans, Pexip, Mind and Custom
account.
Cloud contact: This term refers to Yealink Cloud contact and YMS contact.
User Guide for the VC800 Video Conferencing System
viii
Summary of Changes
This section describes the changes to this guide for each release and guide version.
Changes for Release 30, Guide Version 30.6
Major updates have occurred to the following sections:
Multipoint License on page 93
Conference Management on page 102
Table of Contents
ix
Table of Contents
About This Guide ........................................................................... v
Chapters in This Guide ........................................................................................................................................... v
Documentations ...................................................................................................................................................... vi
Typographic Conventions ................................................................................................................................... vii
Terms .......................................................................................................................................................................... vii
Summary of Changes .......................................................................................................................................... viii
Changes for Release 30, Guide Version 30.6 ......................................................................................... viii
Table of Contents .......................................................................... ix
Overview ......................................................................................... 1
Packaging Contents ................................................................................................................................................ 1
VC800 Package ..................................................................................................................................................... 1
CP960+CPW90 Package.................................................................................................................................... 3
CP960+CPE90 Package...................................................................................................................................... 4
System Component Instructions ........................................................................................................................ 5
VC800 Codec ......................................................................................................................................................... 5
VCH50 Video Conferencing Hub ................................................................................................................... 7
CP960 Conference Phone ................................................................................................................................. 9
CPW90 Wireless Conferencing Microphone .......................................................................................... 11
CPE90 Wired Expansion Mic ......................................................................................................................... 12
VCR11 Remote Control .................................................................................................................................. 13
Icon Instructions .................................................................................................................................................... 15
Icons on Display Device ................................................................................................................................. 15
Icons on CP960 Conference phone ........................................................................................................... 17
LED Instructions ..................................................................................................................................................... 18
User Interfaces........................................................................................................................................................ 19
Web User Interface ........................................................................................................................................... 19
Remote Control ................................................................................................................................................. 20
Getting Started ............................................................................. 21
Connecting the VC800 Video Conferencing System .............................................................................. 21
Connecting the VC800 Codec ...................................................................................................................... 22
Connecting the Audio Device ...................................................................................................................... 23
Installing the VC800 Video Conferencing System ................................................................................... 24
Mounting the VC800 Codec on a TV ........................................................................................................ 24
User Guide for the VC800 Video Conferencing System
x
Mounting the VC800 Codec on a Wall .................................................................................................... 25
Installing Batteries for the Remote Control ................................................................................................ 26
Remote Control Battery Safety Information........................................................................................... 26
Powering the System On ................................................................................................................................... 26
Put the System to Sleep ..................................................................................................................................... 27
Powering the System Off ................................................................................................................................... 28
Setup Wizard .......................................................................................................................................................... 28
Controlling Local Camera .................................................................................................................................. 29
Registration ............................................................................................................................................................. 29
Idle Screen ............................................................................................................................................................... 30
Idle Screen of VC800 Video Conferencing System .............................................................................. 30
Idle Screen of CP960 Conference phone ................................................................................................. 31
Navigating Menus and Fields ........................................................................................................................... 32
Navigating the Display Device ..................................................................................................................... 32
Navigating the CP960 Conference phone .............................................................................................. 32
Entering Data and Editing Fields ..................................................................................................................... 35
Entering Data and Editing Fields Using Remote Control .................................................................. 35
Entering Data and Editing Fields Using CP960 ..................................................................................... 37
System Status ......................................................................................................................................................... 42
Customizing the VC800 Video Conferencing System ............... 45
General Settings .................................................................................................................................................... 45
Automatic Sleep Time ..................................................................................................................................... 45
Backlight ............................................................................................................................................................... 46
Screen Saver ........................................................................................................................................................ 48
Site Name............................................................................................................................................................. 48
Language .............................................................................................................................................................. 49
Time & Date ........................................................................................................................................................ 50
Key Tone ............................................................................................................................................................... 54
Website Snapshot ............................................................................................................................................. 55
Adjusting Zoom Level of the Display Device ......................................................................................... 55
Volume Settings ................................................................................................................................................ 56
Hiding IP Address ............................................................................................................................................. 59
Hiding Heading Time ...................................................................................................................................... 60
Hiding Icons in a Call ....................................................................................................................................... 61
Custom Key Type .............................................................................................................................................. 61
USB Configuration ............................................................................................................................................ 62
Directory ................................................................................................................................................................... 63
Adding Contacts ................................................................................................................................................ 64
Placing Calls to Contacts ................................................................................................................................ 66
Editing Contacts ................................................................................................................................................ 68
Deleting Contacts ............................................................................................................................................. 69
Searching for Contacts ................................................................................................................................... 71
Table of Contents
xi
Search Source List in Dialing ........................................................................................................................ 72
Importing/Exporting Local Contact Lists ................................................................................................. 74
Call History Management .................................................................................................................................. 77
Viewing Call History ......................................................................................................................................... 77
Placing a Call from the Call History List ................................................................................................... 79
Deleting an Entry from the Call History List ........................................................................................... 80
Adding a Local Contact from the Call History List ............................................................................... 82
Call Protocol ............................................................................................................................................................ 84
Bandwidth Settings .............................................................................................................................................. 85
Audio Setting .......................................................................................................................................................... 86
Audio Output Device ....................................................................................................................................... 86
Audio Input Device........................................................................................................................................... 88
Far Control Near Camera ................................................................................................................................... 89
Controlling the Remote Camera ................................................................................................................. 89
Using the VC800 Video Conferencing System........................... 91
Account Polling ...................................................................................................................................................... 91
Multipoint License ................................................................................................................................................ 93
Placing Calls ............................................................................................................................................................ 96
Placing a Call Using the Remote Control ................................................................................................ 97
Placing a Call Using the CP960 conference phone ............................................................................. 98
Placing a Call via Web User Interface ....................................................................................................... 99
Initiating a Conference ................................................................................................................................... 99
Conference Management ................................................................................................................................ 102
Conference Type ............................................................................................................................................. 102
Meeting Password .......................................................................................................................................... 105
Joining the Meeting ....................................................................................................................................... 106
Meeting Whitelist ........................................................................................................................................... 106
Meeting Blacklist ............................................................................................................................................. 107
Editing Number before Calling ...................................................................................................................... 108
Answering or Rejecting Calls .......................................................................................................................... 110
Auto Answer ..................................................................................................................................................... 110
Do Not Disturb (DND) .................................................................................................................................. 112
Ending Calls ........................................................................................................................................................... 114
Call Management ................................................................................................................................................ 116
Call Mute ............................................................................................................................................................ 116
Network Quality Tip ....................................................................................................................................... 117
Call Statistics ..................................................................................................................................................... 117
Changing the Video Input Source ............................................................................................................ 118
Presentation ...................................................................................................................................................... 119
Configuring Camera Presets ....................................................................................................................... 120
Video Recording .............................................................................................................................................. 125
Screenshot ......................................................................................................................................................... 129
User Guide for the VC800 Video Conferencing System
xii
Video Layout ..................................................................................................................................................... 131
Video Conference Platform ....................................................... 139
Using the Yealink VC Cloud Management Service Platform ............................................................. 139
Dialing Yealink Cloud Accounts ................................................................................................................ 139
Using the Yealink Meeting Server ................................................................................................................ 141
Dialing YMS Accounts ................................................................................................................................... 141
YMS Video Conference ................................................................................................................................. 142
Using the StarLeaf Cloud Platform ............................................................................................................... 160
Dialing StarLeaf Cloud Numbers .............................................................................................................. 160
Joining the StarLeaf Meeting ..................................................................................................................... 162
Using the Zoom Cloud Platform ................................................................................................................... 163
Joining the Zoom Meeting.......................................................................................................................... 163
Using the BlueJeans Cloud Platform ........................................................................................................... 165
Joining the BlueJeans Meeting .................................................................................................................. 165
Using the Pexip Platform ................................................................................................................................. 166
Dialing Pexip Alias .......................................................................................................................................... 166
Joining the Pexip Meeting ........................................................................................................................... 168
Using the Mind Platform .................................................................................................................................. 169
Joining the Mind Meeting ........................................................................................................................... 169
Using the Custom Platform ............................................................................................................................. 171
Using the CPW90 Wireless Expansion Mic .............................. 173
LED Instructions ................................................................................................................................................... 173
Placing the CPW90 ............................................................................................................................................. 174
Charging the CPW90 ......................................................................................................................................... 174
Turning the CPW90 On or Off ....................................................................................................................... 175
Registering CPW90 with the CP960 Conference Phone ...................................................................... 175
Viewing CPW90 Information .......................................................................................................................... 177
Muting or Unmuting the CPW90 .................................................................................................................. 179
Finding the Registered CPW90 ...................................................................................................................... 179
Working Frequency ............................................................................................................................................ 179
Using the CPE90 Wired Expansion Mic .................................... 181
Placing the CPE90 ............................................................................................................................................... 181
Muting or Unmuting the CPE90 .................................................................................................................... 181
Troubleshooting ......................................................................... 183
System Diagnostics ............................................................................................................................................ 183
General Issues ....................................................................................................................................................... 186
Camera Issues ....................................................................................................................................................... 187
Table of Contents
xiii
Display Issues........................................................................................................................................................ 188
Video & Audio Issues ........................................................................................................................................ 189
System Maintenance ......................................................................................................................................... 190
Regulatory Notices .................................................................... 197
Service Agreements ........................................................................................................................................... 197
Limitations of Liability ....................................................................................................................................... 197
Safety Instructions .............................................................................................................................................. 197
Restriction of Hazardous Substances .......................................................................................................... 199
Appendix A - Time Zones .......................................................... 201
Index............................................................................................ 205
User Guide for the VC800 Video Conferencing System
xiv
Overview
1
Overview
This chapter provides an overview of the VC800 video conferencing system. Topics include:
Packaging Contents
System Component Instructions
Icon Instructions
LED Instructions
User Interfaces
If you require additional information, or assistance to help you use your new system, contact
your system administrator.
Packaging Contents
You can purchase any combination according to your needs:
VC800+CP960+CPW90
VC800+CP960+CPE90
CP960 conference phone can work as an audio device for the VC800 system. You can also place
calls, answer calls or view directory and history on the CP960 conference phone.
Note
VC800 Package
VC800 Codec
VCH50 Video Conferencing Hub
We recommend that you use the accessories and cables provided or approved by Yealink. The
use of unapproved third-party accessories may result in reduced performance.
Overview
3
1.8m HDMI Cable×2 (for TV)
1.5m HDMI Cable (for Content Sharing)
1.8m Mini DP Cable (for Content Sharing)
Cable Ties×5
VC800 Quick Start Guide
CP960+CPW90 Package
CP960 Conference Phone
Wireless Expansion Mic ×2
User Guide for the VC800 Video Conferencing System
4
Charging Cradle
0.3m Micro USB Cable
CPW90 Wireless Expansion Mic Quick Start Guide
CP960+CPE90 Package
CP960 Conference Phone
Wired Expansion Mic×2
Overview
5
System Component Instructions
Before installing and using the VC800 video conferencing system, you need to be familiar with
the following system components, including:
VC800 Codec
VCH50 Video Conferencing Hub
CP960 Conference Phone
CPW90 Wireless Conferencing Microphone
CPE90 Wired Expansion Mic
VCR11 Remote Control
VC800 Codec
VC800 codec compresses outgoing video and audio data, transmits this information to the far
end, and decompresses incoming data. It supports 16:9 and 4:3 aspect ratios. It can be
compatible with different audio output devices, and can adapt to the display devices
automatically.
The front of VC800 codec
The HD camera supports 12xoptical zoom, white balance and automatic gain. You can place the
VC800 on the table or mount it on a wall. The LED indicator in front of the camera indicates
different statuses of the system. For more information, refer to LED Instructions on page 18.
User Guide for the VC800 Video Conferencing System
6
You can use the remote control to adjust the position or focus of the camera. The VC800 camera
can be panned (± 100 degrees range), tilted (± 30 degrees range).
Infrared Sensor
The infrared sensor is located within the Yealink logo. Aim the remote control at the camera IR
sensor to operate the unit.
The back of VC800 codec:
Port Name
Description
①
Line Out
Connects to an audio output device using an audio cable
(3.5mm).
②
Line In
Connects to an audio input device using an audio cable
(3.5mm).
③
USB
Inserts a USB flash drive to one of the two USB ports for
storing screenshots, recording videos or capturing packets.
Overview
7
Port Name
Description
Note: If two USB flash drives are connected, only the latter
one can be identified.
④
VC Hub/Phone
If you want to share contents, connect this port to the
Codec port on the VCH50 video conferencing hub.
If you need an audio device, connect this port to the
Internet port on the CP960 Conference phone.
⑤
HDMI 1
Connects to a display device for displaying video images.
⑥
HDMI 2
Connects to secondary display device for displaying video
images.
⑦
LAN
Connects to the network device.
⑧
DC48V
Connects to the power source via a power adapter.
⑨
Reset Key
Resets the system to factory defaults.
⑩
Security Slot
Allows you to connect a universal security cable to VC800
codec, so you can lock it down. The system cannot be
removed when locked.
VCH50 Video Conferencing Hub
The left side of cable hub:
Port Name
Description
①
Codec
Connects to the VC800 codec using a 7.5m network cable.
User Guide for the VC800 Video Conferencing System
8
The right side of cable hub:
Port Name
Description
②
Audio
Connects to the CP960 Conference phone using a 0.5m
network cable.
The back of cable hub:
Port Name
Description
③
MINI DP
Connects to a PC using mini DP cable for sharing contents.
④
HDMI
Connects to a PC using HDMI cable for sharing contents.
⑤
USB
Inserts a USB flash drive to the USB port for storing
screenshots, recording videos or capturing packets.
Overview
9
CP960 Conference Phone
The CP960 Conference phone supports 360-degree audio pickup at a radius of up to 6 meters.
Connect the CP960 conference phone to the VC800 codec. It can work as an audio device for the
system. You can also place calls, answer calls or view directory and history on the CP960
conference phone.
User Guide for the VC800 Video Conferencing System
10
Name
Description
①
Built-in
Microphone
Supports 360-degree audio pickup at a radius of up to 6 meters.
②
Mute Button
Mutes or unmutes the CP960. For more information on the mute
indicator LED, refer to LED Instructions on page 18.
③
Speaker
Provides audio output.
④
Touch Screen
Shows information about time and date, icons, conference
information, application, call information and other relevant
information.
⑤
Volume Touch
Key
Adjusts the volume of the speaker, ringer or media.
⑥
HOME Touch
Key
Returns to the idle screen.
⑦
MIC Ports
Connect to two wired expansion microphones.
⑧
Internet Port
Connect the VC Hub/Phone port on the VC800 codec.
Connect to the Audio port on the VCH50 video conferencing
hub.
⑨
Security Slot
Allows you to connect a universal security cable to lock down your
phone. The phone cannot be removed when locked.
⑩
USB Port
Inserts a USB flash drive to one of the two USB ports for
storing screenshots, recording videos or capturing packets.
Connects to the mini USB port on the charge cradle to
charge the CPW90 wireless expansion mic.
Note: If two USB flash drives are connected, only the latter one
can be identified.
Overview
11
CPW90 Wireless Conferencing Microphone
The CPW90 is a wireless expansion mic which can work as the audio input device. It supports
360-degree audio pickup at a radius of up to 3 meters. There are a mute button and a battery
indicator LED on its top. You can mute or unmute the CPW90 by tapping the mute button. This
mute button is also a switch. You can turn off the CPW90 if it is not in use for a long period of
time.
Name
Description
①
Battery Indicator LED
Indicates the battery information. For more information on
the battery indicator LED, refer to LED Instructions on page
173.
②
Built-in Microphone
Supports 360-degree audio pickup at a radius of up to 3
meters.
③
Mute Button
Turns on or off the CPW90.
Mutes or unmutes the CPW90. For more information
on the mute indicator LED, refer to LED Instructions
on page 173.
④
Charging Slot
Put the CPW90 on the charging cradle to charge.
For more information on how to use CPW90 Wireless Expansion Mic, refer to Using the CPW90
Wireless Expansion Mic on page 173.
User Guide for the VC800 Video Conferencing System
12
CPE90 Wired Expansion Mic
The CPE90 can work as expansion microphone of the CP960 conference phone. It supports
360-degree audio pickup at a radius of up to 3 meters. There is a mute button on its top. You
can mute or unmute the CPE90 by tapping the mute button during a call.
Name
Description
①
Built-in Microphones
Support 360-degree audio pickup at a radius of up to 3
meters.
②
Mute Button
Mutes or unmutes the CPE90. For more information on the
mute indicator LED, refer to LED Instructions on page 18.
For more information on how to use CPE90 Wired Expansion Mic, refer to Using the CPE90
Wired Expansion Mic on page 181.
Overview
13
VCR11 Remote Control
The VCR11 remote control helps users organize conference easily with intuitive and efficient
operation in all screens.
Hardware components of the remote control:
Item
Description
①
Power Key
Power the System On and Off.
Puts the system to sleep or wakes the system.
②
Video Recording Key
Starts or stops recording video and audio.
③
Layout Key
Adjust layout during a video call.
User Guide for the VC800 Video Conferencing System
14
Item
Description
④
Custom Key
Assign predefined functions to this key.
This key can be configures as Input key(default), ScreenShot
key, Mute Speaker and Presentation key. For more
information, refer to Custom Key Type on page 61.
⑤
Vol+
Increases the system volume.
⑥
Vol-
Decreases the system volume.
⑦
Zoom in Key
Increases the camera zoom.
Increases the captured image magnifications.
Behaves as page up in a multiple page list.
⑧
Zoom out Key
Decreases the camera zoom.
Decreases the captured image magnifications.
Behaves as page down in a multiple page list.
⑨
OK Key
Confirms actions or answers incoming calls.
⑩
Navigation Key
Navigate through menu items using the Up, Down, Left,
and Right keys.
Pan and tilt the camera to adjust the viewing angle.
⑪
Mute Key
Toggles the mute feature.
⑫
Home Key
Returns to the idle screen when in the menu.
Opens Talk Menu during a call.
⑬
Back Key
Returns to the previous menu.
⑭
Off-hook Key
Enters the pre-dialing screen.
Places a call.
Answers a call.
⑮
Delete key
Deletes one character at a time.
Long press to delete all characters in the input field.
Long press it for 2 seconds to start capturing packets
and long press it for 2 seconds again to stop capturing
packets.
⑯
On-hook Key
Ends a call or exits from a conference call.
Returns to the idle screen.
⑰
Keypad
Enters digits.
Enters the pre-dialing screen.
⑱
Character Key
Generates special characters: .@*.
Overview
15
Item
Description
⑲
# Key
Generates a pound key (#).
Icon Instructions
Icons on Display Device
Icons appearing on the display device are described in the following table:
Icons
Descriptions
Network is available
CP960 conference phone is not connected
SIP account is registered
H.323 account is registered
Log into the Yealink VC Cloud Management Service/Yealink
Meeting Server
Log into the StarLeaf/Zoom/Pexip/BlueJeans/Mind platform
VCH50 video conferencing hub is connected to the VC800 codec
Auto answer
Missed calls (this icon displays on the status bar)
Output volume is 0
Do not disturb
Dual-screen mode
Dual video sources (when a PC is connected)
A USB flash drive is inserted
VPN is enabled
User Guide for the VC800 Video Conferencing System
16
Icons
Descriptions
Call mute
Call encryption
Call is held
Output volume is 0 during a call
Camera that being controlled
Indicates the content displayed on the second display device
Records video and audio
Dialed calls (H.323 account/SIP account/IP Call)
Dialed calls (Cloud platform)
Received calls (H.323 account/SIP account/IP Call)
Received calls (Cloud platform)
Missed calls (H.323 account/SIP account/IP Call)
Missed calls (Cloud platform)
Local contact
Conference contact
Yealink Cloud contact or YMS contact
Places video calls
Places voice calls
Overview
17
Icons on CP960 Conference phone
Icons appearing on the CP960’s touch screen are described in the following table:
Icons
Descriptions
Auto answer
Missed calls (this icon displays on the status bar)
Do not disturb
The number of connected CPW90 wireless expansion
microphones
Call mute
Call encryption
Output volume is 0
Local contact
Conference contact
Yealink Cloud contact or YMS contact
Dialed calls (H.323 account/SIP account/IP Call)
Dialed calls (Cloud platform)
Received calls (H.323 account/SIP account/IP Call)
Received calls (Cloud platform)
Missed calls (H.323 account/SIP account/IP Call)
Missed calls (Cloud platform)
User Guide for the VC800 Video Conferencing System
18
LED Instructions
Indicator LED on the VC800 codec:
LED Status
Description
Solid green
The VC800 codec is powered on.
The VC800 codec is upgrading firmware.
Solid red
The VC800 codec is in sleep mode.
Solid orange
System exception (e.g., network unavailable, update failure).
Off
The VC800 codec is powered off, or is not connected to the
power adapter.
Mute key LED on the CP960:
LED Status
Description
Solid red
The CP960 conference phone is initializing.
The CP960 conference phone is muted.
Flashing red
The CP960 conference phone is ringing.
Solid green
The CP960 conference phone is placing a call.
The CP960 conference phone is in a call and unmuted.
Off
The CP960 conference phone is idle.
The CP960 conference phone is not connected to the VC800
correctly.
Mute Indicator LED on the CPE90 Wired Expansion Mic:
LED Status
Description
Solid red
The CP960 conference phone is muted.
Flashing red
The CP960 conference phone is ringing.
Solid green
The CP960 conference phone is placing a call.
The CP960 conference phone is in a call and unmuted.
Off
The CPE90 is not connected to the CP960 conference
phone.
The CPE90 is idle.
Overview
19
User Interfaces
There are two ways to customize the configurations of your VC800 video conferencing system:
Web User Interface
Remote Control
Note
Web User Interface
You can customize your system via web user interface. To access the web user interface, you
need to know the IP address of your new system.
To obtain the IP address, do one of the following:
The IP address of the system is shown on the top right corner of the display device.
Select (More menu), and then select Status ->Network.
The display device shows network information about the system.
Tap ->Network on the CP960 conference phone.
The touch screen of the CP960 conference phone displays the network information.
Log into the web user interface:
1. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of a web
browser on your PC, and then press the Enter key.
2. Enter the administrator user name and password.
The default user name is “admin” (case-sensitive), and the default password is “0000”.
The display device and remote control constitute the system user interface. This allows the user
to execute all call operation tasks and basic configuration changes directly. Detailed operational
steps will be explained in the feature section.
User Guide for the VC800 Video Conferencing System
20
3. Click Login.
After you log into the web user interface successfully, you can click Logout on the top
right corner of the web interface to log out.
Remote Control
You can use the remote control to configure and use the VC800 video conferencing system. For
more information on the function of each key on the remote control, refer to VCR11 Remote
Control on page 13.
The Advanced option is only accessible to the administrator. The default administrator
password is “0000”. For more information on how to view, enter and edit the menu settings on
the display device, refer to Navigating Menus and Fields on page 32 and Entering Data and
Editing Fields on page 35.
Virtual Remote Control
In addition to using the remote control, you can also control the VC800 video conferencing
system via virtual remote control.
To control VC800 video conferencing system via the virtual remote control:
1. Click Home->Remote Control when the system is idle or during a call.
2. Click the keys on the virtual remote control to control the VC800 video conferencing
system.
3. Click Remote Control to hide the virtual remote control.
Getting Started
21
Getting Started
This chapter provides the following basic installation instructions and information for achieving
the best performance from your VC800 video conferencing system. Topics include:
Connecting the VC800 Video Conferencing System
Installing the VC800 Video Conferencing System
Installing Batteries for the Remote Control
Powering the System On
Put the System to Sleep
Powering the System Off
Setup Wizard
Controlling Local Camera
Registration
Idle Screen
Navigating Menus and Fields
Entering Data and Editing Fields
System Status
If you require additional information, or assistance to help you use your new phone, contact
your system administrator.
Connecting the VC800 Video Conferencing System
This section introduces the following:
Connecting the VC800 codec
Connecting the Audio Device
Note
Up to two display devices can be connected to the VC800 codec. Because the display device is
not included in the package, you need to purchase it separately if required. Ensure that the
purchased display device supports HDMI input.
When connecting only one display device to the VC800 codec, display1 port is the only available
port. If dual screen mode is required, you can connect secondary display device to the Display2
port.
To prevent shock, do not connect the power adapter and turn on the power before connecting
all system components.
User Guide for the VC800 Video Conferencing System
22
Connecting the VC800 Codec
1. Connect the LAN port on the VC800 codec to a switch/hub device port with the supplied
3m network cable.
2. Locate the HDMI port on the VC800 codec, and connect it to the HDMI port on the display
device with the supplied HDMI cable (Make sure the display device is powered on).
3. Locate the VC Hub/Phone port on the VC800 codec, and connect it to the Codec port on
the VCH50 video conferencing hub using 7.5m network cable.
4. Do one of the following to share contents:
- Locate the HDMI port on the VCH50 video conferencing hub, and connect it to the
HDMI port on the PC with the supplied HDMI cable. So that you can share contents
during a call.
- Locate the MINI DP port on the VCH50 video conferencing hub, and connect it to the
MINI DP port on the PC with the supplied mini DP cable. So that you can share
contents during a call.
5. Locate the Audio port on the VCH50 video conferencing hub, and connect it to the
Internet port on the CP960 conference phone.
Getting Started
23
6. Connect the DC48V port on the VC800 codec to an AC power outlet with the supplied
power adapter and power cord.
Note
Note
Connecting the Audio Device
If your video conferencing room is large, you can add extra expansion microphones to the
CP960 conference phone to expand the audio range.
For more information on connecting CPW90 to the CP960 conference phone, refer to
Registering CPW90 with the CP960 Conference Phone on page 175.
If you do not need presentation, you can locate the VC Hub/Phone port on the VC800 codec,
and connect it to the Internet port on the CP960 conference phone using a 7.5m network cable
directly.
The VC800 video conferencing system should be used with Yealink original power adapter
(48V/0.7A) only. The use of the third-party power adapter may cause the damage to the system.
The cable and wire should be replaced at once if its skin is broken.
User Guide for the VC800 Video Conferencing System
24
To connect the CPE90 wired expansion mic to the CP960 conference phone:
1. Connect the free end of the CPE90 cable to the MIC ports on the CP960 conference phone.
You can fasten all cables with cable ties after all devices are connected.
Installing the VC800 Video Conferencing System
You can choose to mount the VC800 codec on your TV or a wall, depending on your actual
needs.
Mounting the VC800 Codec on a TV
When the thickness of your TV is between 35-120 mm, you can mount the VC800 codec on your
TV.
Getting Started
25
Do the following:
1. Open the baffle.
2. Push the bracket along the track.
3. Remove the protection of the Velcro.
4. Put the L-bracket on the top of the TV.
5. Make sure the back of the TV is clean, and then adjust the bracket to ensure close adhesion
to the back of the TV with Velcro.
6. Lock the VC800 codec to the L-bracket with the M3×8 screws.
Mounting the VC800 Codec on a Wall
You can also decide to mount the VC800 codec on a wall. The recommended height for VC800
codec positioning is 1.5m-1.8m above the ground.
Do the following:
1. Punch holes into the wall and then insert the expansion bolts.
Installation location for the expansion bolts and punching requirement are shown above.
2. Drive screws.
3. Push the VC800 codec along the track of the bracket.
User Guide for the VC800 Video Conferencing System
26
4. Lock the VC800 codec to the L-bracket with the M3×8 screws.
Installing Batteries for the Remote Control
Do the following:
1. Open the battery cover on the back of the remote control.
2. Insert the batteries with correct polarity.
3. Replace the battery cover.
Remote Control Battery Safety Information
Never make wrong polarity connection when charging and discharging battery packs.
Avoid crushing, puncturing, or putting a high degree of pressure on any battery, as this can
cause an internal short-circuit, resulting in overheating.
Remove the batteries if they are not in use for long period of time. Battery leakage and
corrosion can damage the remote control, dispose batteries safely.
Do not dispose used batteries in domestic waste. Dispose batteries at special collection
points or return to stores if applies.
Do not dispose batteries in a fire.
Powering the System On
To power on the system:
1. Locate the DC48V port on the VC800 codec, and connect it to the electrical power outlet
Getting Started
27
with the supplied power adapter.
The VC800 video conferencing system starts up automatically, and the indicator LED on the
VC800 codec then illuminates solid green.
Put the System to Sleep
After a certain amount of time with no activity, the VC800 video conferencing system goes into
sleep mode automatically.
Put the system to sleep via the remote control:
1. Press .
2. Press or to scroll to Sleep and then press .
The system goes to sleep immediately. The indicator LED on the VC800 codec illuminates
solid red.
Wake the system via the remote control:
1. Press any button on the remote control.
The indicator LED on the VC800 codec illuminates solid green.
Wake the system via the CP960 conference phone:
1. Tap the touch screen or any key.
The indicator LED on the VC800 codec illuminates solid green.
User Guide for the VC800 Video Conferencing System
28
Powering the System Off
To power off the system via the remote control:
1. Press .
2. Press or to scroll to Shut down and then press .
The system shuts down immediately. The indicator LED on the VC800 codec is off.
To power on the system again via the remote control:
1. Press .
The indicator LED on the VC800 codec illuminates solid green.
Setup Wizard
When you first start up or reset the system, the display device will display the setup wizard.
To complete the setup wizard via the remote control:
1. Set the language displayed on the display device.
The default language is English.
2. Set the date and time (e.g., set the time zone, time format, date format and the type of the
daylight saving time).
The system obtains the time and date from the NTP server automatically by default. You
can also configure the time and date manually. For more information, refer to on Time &
Date on page 50.
3. Edit the site name.
The default site name is ” Yealink VC800”.
4. Change the administrator password.
Getting Started
29
The default administrator password is “0000”. For security reasons, the administrator
should change the default administrator password as soon as possible.
Note
5. The display device displays firewall port mapping information.
6. Configure network settings.
The phone will try to contact a DHCP server in your network to obtain network parameters
by default. If you uncheck the DHCP checkbox, you will need to configure IPv4 or IPv6
network manually.
7. (Optional) Log into the Cloud platform.
Yealink video conferencing system supports Yealink VC Cloud Management
Service/Yealink Meeting Server/StarLeaf/Zoom /Pexip/BlueJeans/Mind/Custom platform.
For more information, refer to
Yealink VC800 Full HD Video Conferencing System
Administrator Guide
.
8. Select Complete Setup and press to complete the setup wizard.
Note
Controlling Local Camera
Before placing a video call, you need to be familiar with how to adjust the angle and focus of the
camera. Avoid physically adjusting the camera to prevent damaging it. Always use the remote
control to control the camera.
To control local camera via the remote control:
1. Select local camera.
2. Press the navigation key to adjust the angle of the camera.
3. Press or to adjust the focus of the camera.
Registration
You can register the H.323 account, SIP account and log into Cloud platform (Yealink VC Cloud
Management Service/Yealink Meeting Server/StarLeaf/Zoom/Pexip/BlueJeans/Mind/Custom
platform). Generally, your system administrator will configure the account beforehand, so that
after you start up the system, the system will already be registered and ready for use. If your
system is not registered, you may have to register it. For more information on how to register an
account for the system, refer to
Yealink VC800 Full HD Video Conferencing System
Administrator Guide
.
Do remember the new administrator password or keep a copy of the password in a safe place. If
you forget the password, you will need to reset the system to the factory settings, and then reset
the password or use the default password ”0000”.
You can tap Exit Boot Wizard on the CP960 to skip the setup wizard.
User Guide for the VC800 Video Conferencing System
30
Idle Screen
Idle Screen of VC800 Video Conferencing System
Idle screen of the display device
If the system starts up, the idle screen will be shown. The following figure is an example:
Name
Description
Time and Date
The time and date are displayed on the left of the
status bar.
Site name
The site name of the system.
For more information on how to change the site
name, refer to Site Name on page 48.
Status icon
Status icons are displayed in the center of the status
bar. For more information on the status icon, refer to
Icons on Display Device on page 15.
IP address
LAN: X.X.X.X: Indicates the system has
obtained an IP address.
Network disconnected: Indicates the system
does not connect to a network cable. Please
check the network cable.
255.255.255.255: Indicates the system fails to
obtain an IP address. Check the connection
between the system and the DHCP server, or
you can configure a static IP address for the
system. For more information on how to
Getting Started
31
Name
Description
configure a static IP address, refer to Setup
Wizard on page 28.
Registered account
When the VC800 system is registered with the SIP
server, the account icon is . For more
information, refer to
Yealink VC800 Full HD Video
Conferencing System Administrator Guide
.
When the VC800 system is registered with an H.323
gatekeeper, the account icon is . For more
information, refer to
Yealink VC800 Full HD Video
Conferencing System Administrator Guide
.
When the VC800 system logs into Yealink VC Cloud
Management Service/Yealink Meeting Server, the
icon is .
When the VC800 system logs into a
StarLeaf/Zoom/Pexip/BlueJeans/Mind platform, the
icon is . For more information, refer to
Yealink
VC800 Full HD Video Conferencing System
Administrator Guide
.
Dial
Enter the pre-dialing screen.
More
Configure the video conferencing system.
Video image
Display local video image or local PC content.
Idle Screen of CP960 Conference phone
NO。
Name
Description
1
Status Bar
Displays the icons and time.
User Guide for the VC800 Video Conferencing System
32
NO。
Name
Description
2
Digital Clock Widget
Displays the phone’s time and date.
3
Scheduled conference
information
When you register a YMS account, this field will
display the scheduled conference details. For more
information, refer to Scheduled Conference on page
142.
4
Applications
Use the corresponding features.
5
Screen Indicator
Indicates which idle screen is displayed. You can swipe
left or right to switch among different screens.
Navigating Menus and Fields
Navigating the Display Device
You can use the remote control to enter the main menu screen, and view the items on the
display device.
Note
To navigate menus and fields, you can:
If you want to
You can
Return to the idle screen.
Press or .
Go back to the previous menu.
Press .
Navigate through menus.
Press or to select a menu.
Press or to select an item.
Expand pull-down list.
Press or to expand a pull-down list.
Select an option from the
pull-down list.
From the pull-down list, Press or to scroll to
the setting and then press .
Enable or disable features.
Press .
Navigating the CP960 Conference phone
The following sections introduce how to navigate CP960 Conference phone. Topics include:
Navigating Touch Screen
The system will automatically return to the idle screen after 60 seconds of inactivity.
Getting Started
33
Gestures
Control Center/Notification Center
Navigating Touch Screen
To operate your phone, follow these tips:
If you want to
Action
Return to the idle screen.
Tap Home key on the CP960 conference phone.
Go back to the previous menu.
Tap . .
Select an item.
Tap the item.
Scroll through items page by page.
Drag up and down to scroll.
(You can wait for the scrolling to come to a stop, or
touch the screen to stop it immediately.)
Scroll through values for a field.
Drag up and down to scroll through values.
Select a value for a field.
Tap the value or scroll to the value in the pop-up
dialog box.
Gestures
To operate your phone using gestures, follow these tips:
Gesture
Action
Tap
Touch an item on the screen with your finger, and then lifting
your finger. For example: tap to enter directory.
Swipe
Tap and move. When you want to scroll quickly, swipe your finger
across the screen, either up, down, left or right.
Drag
Touch and hold, then move. To stop scrolling, stop the dragging
motion.
Control Center/Notification Center
Control center or notification center allows you to access to common features or view important
notifications quickly.
User Guide for the VC800 Video Conferencing System
34
Swipe down from the top of the screen to enter the control center and the notification
center:
No.
Name
Description
1
Time and date
Display the phone’s time and date. For more
information, refer to Time & Date on page 50.
2
Indicate the number of connected CPW90
Wireless Expansion Mic.
Tap to enter the wireless microphone settings
screen. For more information, refer to
Registering CPW90 with the CP960
Conference Phone on page 175.
3
Control
Center
Backlight
Slider
Drag the slider to adjust the screen brightness
quickly. You can also enter the Backlight setting
screen to adjust the screen brightness. For more
information, refer to Backlight on page 46.
Mute
Tap to mute or unmute.
DND
Tap to turn DND on or off quickly. For more
information, refer to Do Not Disturb (DND) on page
112.
Auto Answer
Tap to turn auto answer on or off quickly. For more
information, refer to Auto Answer on page 110.
Silent
Tap to turn silent mode on or off quickly. For more
information, refer to Volume Settings on page 56.
Getting Started
35
No.
Name
Description
4
Notification Center
Tap the desired notification message to view
the details.
Swipe left or right to delete a specific
notification.
Tap Clear to delete all notifications.
Entering Data and Editing Fields
Entering Data and Editing Fields Using Remote Control
VC800 video conferencing system provides onscreen keyboard and dial pad on the remote
control to enter data. Dial pad on the remote control provides standard key layout, which enable
users to use existing or familiar key positions. You can enter data and edit fields using the
onscreen keyboard or dial pad on the remote control.
Using the Onscreen Keyboard
Before using the onscreen keyboard, you need to know the function of the keys on the onscreen
keyboard. VC800 video conferencing system supports two kinds of input methods: English and
Russian. For more information, refer to Keyboard Input Method on page 36.
The following takes English input method as an example:
No.
Item
Description
1
26 English Letters
Enter characters.
2
Switches to the uppercase input mode
3
&123
Switches to the numeric&symbolic input mode
4
Switches between the Russian or English input
mode
User Guide for the VC800 Video Conferencing System
36
No.
Item
Description
5
Space Key
Enter a space.
6
Cursor
Position a cursor
7
Hides the onscreen keyboard
8
Special Characters
Enter the corresponding special character.
9
Delete Key
• Press once to delete a entered character.
• Long press to delete two or more characters.
Using the Dial Pad
Instead of using the onscreen keyboard, you can also press the dial pad on the remote control
to enter data. The dial pad only provides digit keys and #.@* key.
Note
Keyboard Input Method
Onscreen keyboard on the VC800 video conferencing system supports English and Russian
keyboard input methods. You can enter and edit characters using the enabled input methods.
You can configure keypad input method via web user interface only.
To configure keyboard input method via web user interface:
1. Click on Setting ->General.
2. In the Keyboard IME block, select the desired list from the Disabled column and
click .
The selected input method appears in the Enabled column.
3. Repeat step 2 to add more input methods to the Enabled column.
4. (Optional.) To remove a list from the Enabled column, select the desired list and then
click .
When using the dial pad on the remote control, you can select to use the onscreen
keyboard.
Getting Started
37
5. To adjust the display order of the enabled input methods, select the desired list, and click
or .
6. Click Confirm to accept the change.
Entering Data and Editing Fields Using CP960
CP960 conference phone provides onscreen keyboard and onscreen dial pad to enter data.
Onscreen dial pad provides standard key layout, which enable users to use existing or familiar
key positions. You can enter data and edit fields using the onscreen keyboard or onscreen dial
pad.
Using the Onscreen Keyboard
Before using the onscreen keyboard, you need to know the function of the keys on the onscreen
keyboard. CP960 conference phone supports two kinds of input methods: Android Keyboard
(AOSP) – English (US) and Google Pinyin.
User Guide for the VC800 Video Conferencing System
38
Android Keyboard (AOSP) – English (US) Input Method
The English (US) input method supports English languages onscreen keyboard. The following
shows an example:
No.
Item
Description
1
26 English Letters
• Tap to enter letters.
• Long tap a key then slide to choose one of
the options to enter an alternate character.
2
Delete Key
• Tap to delete the entered characters one
by one.
• Long tap to delete two or more
characters.
3
Label
automatically
to identify the
context-sensiti
ve features.
Next Key
Tap to go to the next field.
Send Key
Tap to dial out the number.
4
Two Special Characters
• Tap to enter special characters.
• Long tap point key (.) then slide to choose
one of the options to enter an alternate
character.
5
Space Key
• Tap to enter spaces.
• Long tap to change input method.
6
Tap to switch to the numeric&symbolic
input mode.
7
Tap to switch to the uppercase input mode.
Getting Started
39
Tap to switch to the numeric&symbolic input mode as shown below:
No.
Item
Description
1
Numbers
• Tap to enter numbers.
• Long tap a key then slide to choose one
of the options to enter an alternate
character.
2
Special Characters
• Tap to enter special characters.
• Long tap a key then slide to choose one
of the options to enter an alternate
character.
3
Delete Key
• Tap to delete the entered characters one
by one.
• Long tap to delete two or more
characters.
3
Label
automatically to
identify the
context-sensitiv
e features.
Next Key
Tap to go to the next field.
Send Key
Tap to dial out the number.
5
Space Key
• Tap to enter spaces.
• Long tap to change input method.
6
Tap to switch to the lowercase input
mode.
7
Tap to switch to the symbolic input mode.
User Guide for the VC800 Video Conferencing System
40
Tap to switch to the symbolic input mode as shown below:
No.
Item
Description
1
Special Characters
• Tap to enter special characters.
• Long tap a key then slide to choose one of
the options to enter an alternate character.
2
Delete Key
• Tap to delete the entered characters one
by one.
• Long tap to delete two or more
characters.
3
Label
automatically
to identify the
context-sensiti
ve features.
Next Key
Tap to go to the next field.
Send Key
Tap to dial out the number.
4
Space Key
• Tap to enter spaces.
• Long tap to change input method.
5
Tap to switch to the lowercase input mode.
6
Tap to switch to the numeric&symbolic
input mode.
Google Pinyin Input Method
You can use Google Pinyin input method to enter Chinese. For operating instructions on how to
use the Google Pinyin input method, refer to the operating instructions above.
Getting Started
41
When you change the input method to Google Pinyin, the onscreen keyboard displays the
Chinese input mode as shown below by default:
To use onscreen keyboard:
1. Tap the field you want to edit, the onscreen keyboard displays on the touch screen.
2. Enter the information using the onscreen keyboard.
3. Tap Send or the non-editable area to hide the onscreen keyboard.
The other things you need to know:
If you want to
Action
Position the cursor.
Tap to position.
Select all characters.
1) Long tap the entered character(s).
2) Do one of the following:
• Tap on the top of the touch screen.
• Drag / to select all characters.
Cut/Copy characters.
1) Long tap the entered character(s).
2) Drag / to select the characters you want to cut or
copy.
3) Tap CUT/POTY or / on the top of the touch
screen to cut or copy.
4) Long tap the desired field.
5) Tap PASTE.
Delete more characters at a
time.
Do one of the following:
• Long tap the entered character(s).
User Guide for the VC800 Video Conferencing System
42
If you want to
Action
Drag / to select the characters you want to delete.
Tap .
• Long tap .
Replace characters.
1) Drag your finger to highlight the characters you want to
replace.
2) Tap the desired character.
Using the Onscreen Dial Pad
Instead of using the onscreen keyboard, you can also use the dial pad on the dialing screen to
enter data. The onscreen dial pad only provides digit keys and #.@* key.
Note
System Status
When the system is idle, you can view its status via the remote control, CP960 conference phone
or web user interface.
Available system status information includes:
System information (device model, firmware, hardware version and product ID)
Network status (LAN type, IP address, MAC, subnet mask, gateway and DNS server, public
IP address can be also viewed if the static NAT is enabled)
Account status (register status of SIP account , H.323 account and Cloud platform)
Camera (status, device model, SPEC and hardware version)
Audio (the active microphone and active speaker)
VCS Phone (status, device model, serial number, firmware version, hardware version, IP
address and MAC address)
Wireless Micpod (Micpod Version, MICPOD IPEI)
License (multipoint license installation status)
To view the system status via the remote control:
1. Select (More menu).
2. Press or to scroll to Status and then press to enter submenu.
When using the onscreen dial pad, you can tap to display the onscreen keyboard. For more
information, refer to Using the Onscreen Keyboard on page 37.
Getting Started
43
3. Press or to select the desired list.
4. Press to view the specific information.
To view the system status via the CP960 conference phone:
1. Tap .
2. Tap the desired list to view the specific information.
To view the system status via web user interface:
1. Click Status.
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The system status is displayed on the web user interface.
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45
Customizing the VC800 Video Conferencing
System
You can customize your VC800 video conferencing system by personally configuring certain
settings, for example, site name, time & date and language. You can add contacts to the local
directory manually or from the call history.
This chapter provides basic operating instructions for customizing your system. Topics include:
General Settings
Directory
Call History Management
Call Protocol
Bandwidth Settings
Audio Setting
Far Control Near Camera
If you require additional information or assistance with your new system, contact your system
administrator.
General Settings
Automatic Sleep Time
The system will go to sleep automatically when it has been inactive for a period of time (the
default period is 10 minutes).When the system is in sleep mode, it can still accept incoming calls.
The display device will prompt “No Signal“.
You can change the automatic sleep time via the remote control or web user interface.
To configure the automatic sleep time via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Basic and then press to enter submenu.
4. Press or to scroll to Automatic Sleep Time and then press .
5. Select desired time.
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If Always On is selected, the system will not enter the sleep mode automatically.
6. Press or to select Save and then press to accept the change.
Automatic sleep time is configurable via web user interface at the path
Setting->General->Automatic Sleep Time.
Backlight
The backlight of the CP960 conference phone is always on by default. You can configure
backlight time for the CP960’s touch screen via the CP960 conference phone or web user
interface.
You can configure the touch screen‘s backlight time in the following formats:
Always On: Backlight is on permanently.
15s, 30s, 1 Min, 2 Min, 5 Min, 10 Min, 30 Min: Backlight goes out when the phone has
been inactive for the time you set.
To configure the backlight of the CP960 conference phone:
1. Tap ->Display->Backlight.
2. Drag the Active Level slider to change the intensity of the touch screen.
3. Tap the Backlight Time field.
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4. Tap the desired time in the pop-up dialog box.
5. Tap to accept the change or to cancel.
You can also drag the backlight slider on the control center to change the intensity of the touch
screen.
To configure the backlight active level via the control center:
1. Swipe down from the top of the screen to enter the control center.
2. Drag the backlight slider.
Backlight is configurable via web user interface at the path Settings->General->Backlight
Time.
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Screen Saver
The screen saver will automatically start each time your phone is idle for a certain amount of time. The
screen saver is used to blank the screen or fill it with moving images or patterns.
You can configure screen saver for CP960 conference phone only.
To configure the screen saver via the CP960 conference phone:
1. Tap ->Display->Screen Saver.
2. Tap the Wait Time field.
3. Tap the desired time in the pop-up dialog box.
4. Tap the desired screen saver.
5. Tap to accept the change or to cancel.
The screen saver will be stopped when:
Tap any key on the CP960 conference phone.
Tap the touch screen.
There is an incoming call.
Site Name
Site name is displayed on the status bar of the display device and CP960 conference phone. You
can make an IP address call to the other party, the system site name will be displayed on the
remote display device. Site names can consist of letters, numbers or special characters.
Site name is configurable via the remote control or web user interface.
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To configure the site name via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Basic and then press to enter submenu.
4. Press or to scroll to Site Name and then press .
5. Edit the site name.
6. Press or to select Save and then press to accept the change.
Site name is configurable via web user interface at the path Setting->General->Site Name.
Language
The default language of the display device is English, and you can change it via the remote
control. The CP960 conference phone will detect and use the same language as which of the
display device.
The default language of the web user interface is English. You can change the web user interface
language for web user interface. The available languages for the system are English, Chinese
Simplified, Chinese Traditional, French, German, Italian, Polish, Portuguese, Spanish, Turkish,
Russian and Czech.
To change the language for the display device via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Basic and then press to enter submenu.
4. Press or to scroll to Language and then press .
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5. Select the desired language and then press .
6. Press or to select Save and then press to accept the change.
Text displayed on the display device and CP960’s touch screen will change to the selected
language.
To change the language for the web user interface:
1. Click on Language at the top right corner of the web page.
2. Select the desired language from the pull-down list of Language.
Text displayed on the web user interface will change to the selected language.
Time & Date
Time and date is displayed on the status bar of the display device and CP960 conference phone.
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You can configure the system to obtain the time and date from the SNTP (Simple Network Time
Protocol) server automatically. The SNTP allows the system to synchronize time to a main server.
This keeps all network machine clocks on the same time. Enter the NTP Server name that you
want to follow.
If the system cannot obtain the time and date from the SNTP server, you can configure the time
and date manually, or contact your system administrator for more information.
There are 7 available date formats. For example, for the date format “WWW DD MMM”, “WWW”
represents the abbreviation of week. “DD” represents the two-digit day, and “MMM” represents
the first three letters of the month.
The available date formats you need to know are:
Date Format
Example (2017-5-23)
WWW MMM DD
Tue May 23
DD-MMM-YY
23-May-17
YYYY-MM-DD
2017-05-23
DD/MM/YYYY
23/05/2017
MM/DD/YY
05/23/17
DD MM YYYY
23 May 2017
WWW DD MMM
Tue 23 May
To configure the NTP server and date & time format via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Basic and then press to enter submenu.
4. Press or to scroll to Date & Time and then press .
5. Select the desired time format from the pull-down list of Time Format.
6. Select the desired date format from the pull-down list of Date Format.
7. Select SNTP Settings from the pull-down list of Time Type.
8. Select the time zone that applies to your area from the pull-down list of Time Zone.
9. The default time zone is "+8 China(Beijing)".
10. Enter the domain names or IP addresses in the NTP Primary Server and NTP Secondary
Server fields respectively.
11. Select the desired value from the pull-down list of Daylight Saving Time.
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When Automatic is selected, the system will use daylight saving time corresponding to the
selected time zone.
12. Press or to select Save and then press to accept the change.
Note
To configure the time and date manually via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Basic and then press to enter submenu.
4. Press or to scroll to Date & Time and then press .
5. Select the desired time format from the pull-down list of Time.
6. Select the desired date format from the pull-down list of Date.
7. Select the Manual Settings from the pull-down list of Time Type.
8. Select the desired year from the pull-down list of Year.
9. Select the desired month from the pull-down list of Month.
10. Select the desired day from the pull-down list of Day.
11. Select the desired hour from the pull-down list of Hour.
12. Select the desired minute from the pull-down list of Minute.
Please refer to Appendix A - Time Zones for the list of available time zones on the system.
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13. Select the desired secondary from the pull-down list of Secondary.
14. Press or to select Save and then press to accept the change.
To view current time in different cities via the CP960 conference phone:
1. Tap the digital clock.
The touch screen displays current time in different cities.
2. Tap .
3. Do one of the following:
- Tap to search the city.
Enter a few or whole characters of the city in the Search field.
Cities match the characters entered will appear on the touch screen.
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- Tap to sort the city.
Tap Sort by name, unselected cities will be sorted by name.
Tap Sort by time, unselected cities will be sorted by time.
4. Tap the desired city to select or deselect.
5. Tap to return.
6. You can see current time of the selected cities.
Time and date is configurable via web user interface at the path Setting->Date&Time.
Key Tone
You can enable the key tone feature to play a key tone when you press any key on the remote
control.
Key tone is configurable via the remote control or web user interface. Key tone feature is
enabled by default.
Note
To configure the key tone via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Basic and then press to enter submenu.
4. Press or to scroll to Key Tone, and then press to enable or disable this
feature.
5. Press to return to the idle screen.
If ringer volume is adjusted to 0, you cannot hear the key tone. For more information on how to
adjust the ringer volume, refer to Volume Settings on page 56.
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Key tone is configurable via web user interface at the path Setting->General-> Key Tone.
Website Snapshot
You can enable the website snapshot feature to allow the user to watch video images captured
by local camera on the web user interface.
Website snapshot is configurable via the remote control only and it is enabled by default.
To configure the website snapshot via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Basic and then press to enter submenu.
4. Press or to scroll to Website Snapshot, and then press to enable or disable
this feature.
5. Press to return to the idle screen.
To watch video images via the web user interface at the path Home.
Adjusting Zoom Level of the Display Device
You can adjust zoom level of the display device according to your needs. It is configurable via
the remote control only.
To adjust zoom level of the display device via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Basic and then press to enter submenu.
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4. Press or to scroll to Display, and then press .
5. Press or to adjust the Display(90%-100%) slider to change the zoom level of the
display device.
6. Press or to select Save and then press to accept the change.
7. Press to return to the idle screen.
Volume Settings
You can use the remote control or CP960 conference phone to adjust the ringer volume of the
system when it is idle or ringing. You can also adjust the receiver volume of engaged audio
devices when the system is in use.
To adjust the volume when the system is idle or ringing:
Do one of the following:
- Press or on the remote control to adjust the ringer volume of the system.
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The current ringer volume of the system is displayed on the left of the display device.
- Press volume key on the CP960 conference phone to adjust the ringer volume.
The CP960’s touch screen displays the current ringer volume.
The display device will display the ringer volume simultaneously.
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- Swipe down from the top of the CP960’s touch screen to enter the control center.
Tap to set the ringer volume to 0.
Note
To adjust the volume when the system is during a call:
- Press or on the remote control to adjust the receiver volume of the system.
The current receiver volume of the system is displayed on the left of the display device.
- Press volume key on the CP960 conference phone to adjust the receiver volume of the
system.
If ringer volume is adjusted to 0, the icon will appear on the display device. The icon
will appear on the CP960’s touch screen.
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The CP960’s touch screen displays the current receiver volume.
The display device will display the receiver volume simultaneously.
Note
Hiding IP Address
The status bar of the display device displays IP address. You can choose to hide IP address on
the status bar. Hiding IP address feature is configurable via web user interface only.
To hide IP address via web user interface:
1. Click on Setting->General.
If the CP960 conference phone is not the active audio device of the system, you can still use it to
adjust the system volume.
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2. Select Enabled from the pull-down list of Hide IP Address.
3. Click Confirm to accept the change.
Hiding Heading Time
The status bar of the display device displays current time and date. You can choose to hide time
and date on the status bar. Hiding heading time feature is configurable via web user interface
only.
To hide heading time via web user interface:
1. Click on Setting->General.
2. Select the desired value from the pull-down list of Hide Heading Time.
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3. Click Confirm to accept the change.
Note
Hiding Icons in a Call
During a call, the display device displays some icons to indicate the call status. You can hide
these icons as needed to achieve the best video effects. Hiding icons in a call feature is
configurable via web user interface only.
To hide icons in a call via web user interface:
1. Click on Setting->General.
2. Select the desired values from the pull-down lists of Time Icon, Mute Icon, Camera Icon,
Recording Icon, Sitename Icon, Hold Icon, Encrypt Icon, OutPut Mute Icon, and
SecondScreen Icon.
- If you select Disabled, the system displays corresponding icons during a call.
- If you select Hide with UI, the system displays corresponding icons during a call, but
the icons will disappear when the status bar is hidden.
- If you select Enabled, the system does not display corresponding icons during a call.
3. Click Confirm to accept the change.
Custom Key Type
You can configure a custom type to the key on the remote control. It is configurable via
web user interface only.
This feature will not affect the time displayed on the status bar of CP960 conference phone.
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To configure a custom key type via web user interface:
1. Click on Setting->Remote Control.
2. Select the desired value from the pull-down list of Custom Key Type.
- Input: press to select the video input source.
- Screencapture: press to capture screen.
- Mute Speaker: press to mute or unmute the speaker.
- Presentation: press to start or stop presentation.
3. Click Confirm to accept the change.
USB Configuration
If you have high requirement for data security, you can disable the USB feature. If you disable
the USB feature, you cannot view the videos and screenshots stored in the USB flash driver via
the remote control, and cannot record video or capture screenshot.
To configure USB configuration via web user interface:
1. Click on Setting->Video & Audio.
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2. Select the desired value from the pull-down list of USB Enable.
3. Click Confirm to accept the change.
A dialog box pops up to prompt that settings will take effect after a reboot.
4. Click Confirm to reboot the system immediately.
Directory
VC800 system can display: local contacts, Yealink Cloud contacts and YMS contacts.
Local contacts: The VC800 system can store up to 500 local contacts and 100 conference
contacts (you can configure conference contacts only when multipoint license is imported
to the VC800 system). A conference contact consists of one or more local contacts. You can
establish a conference call quickly by calling conference contacts.
You can import or export local contact list to different systems to share the local directory.
The system only supports the XML and CSV format contact lists. You can manage local
directory via web user interface, remote control and the CP960 conference phone.
Yealink Cloud contacts: If you log into the Yealink VC Cloud Management Service
platform, Yealink Cloud contacts will display in your directory menu. Yealink Cloud contacts
are created by your administrator. Only administrator can add, edit and delete Yealink
Cloud contacts on the Yealink VC Cloud management service, these operations will update
to VC800 automatically. You do not have the permission to do these operations on your
VC800. You can only search and place calls to the Yealink Cloud contacts. For more
information on Yealink VC Cloud management service, refer to
Yealink VC Cloud
Management Service Administrator Guide
.
YMS contacts: If you log into the Yealink Meeting Server, enterprise directory will display
in your directory menu. YMS contacts are created by your administrator. Only
administrator can add, edit and delete YMS contacts on the Yealink Meeting Server (YMS),
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these operations will update to VC800 automatically. You do not have the permission to do
these operations on your VC800. You can only search and place calls to the YMS contacts.
For more information on Yealink Meeting Server, refer to
Yealink Meeting Server
Administrator Guide
.
Note
This chapter provides operating instructions for the directory. Topics include:
Adding Contacts
Placing Calls to Contacts
Editing Contacts
Deleting Contacts
Searching for Contacts
Search Source List in Dialing
Importing/Exporting Local Contact Lists
Adding Contacts
You can add local contacts and conference contacts via the remote control or web user
interface.
To add a local contact via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Press to return to the menu.
3. Press or to scroll to Directory and then press to enter submenu.
4. Press or to scroll to New Contact and then press .
5. Enter contact name in the Name field.
6. Enter contact number or IP address in the Number field.
7. Press or to scroll to Add New Number, and then press to add more
numbers.
Up to 3 numbers can be added to a local contact.
8. Select the desired contact bandwidth from the pull-down list of Bandwidth.
StarLeaf/Zoom/BlueJeans/Pexip/Mind platform does not provide Cloud contacts for video
conferencing system.
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The default contact bandwidth is Auto. The system will select the appropriate bandwidth
automatically.
9. Press or to select Save and then press to accept the change.
To add a conference contact via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Press to return to the menu.
3. Press or to scroll to Directory and then press to enter submenu.
4. Press or to scroll to All Contacts and then press to select Conference
Contacts from the pull-down list.
5. Press or to scroll to New Conference, and then press .
6. Enter conference name in the Name field.
7. Enter a few characters of the contact name or the contact number in the Search field.
Contacts whose name or number matches the characters entered will appear on the
screen.
8. Press or to select the desired local contact, and then press to add the desired
local contacts to the members List.
9. Repeat steps 7 to 8 to add more contacts.
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The number of local contacts that you can add to a conference contact depends on the
imported multipoint license.
For example, if you import a 24 ways license to your VC800 system, up to 24 local contacts
can be added to a conference contact. For more information on multipoint license, refer to
Multipoint License on page 93.
10. Press or to select Save and then press to accept the change.
Placing Calls to Contacts
You can place calls to contacts via the remote control, CP960 conference phone or web user
interface.
To place a call to a contact via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Press to return to the menu.
3. Press or to scroll to Directory and then press to enter submenu.
4. Select the desired contact type (Local/Conference Contacts/Cloud/Enterprise directory)
from the pull-down list of the All Contacts.
5. Press or to scroll to the desired contact.
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6. Press to enter submenu, select the desired call type, and then press to dial out
the number.
To place a call to a contact via the CP960 conference phone:
1. Tap .
2. Tap the All Contacts field.
3. Tap the desired type (Local/Conference Contacts/Cloud/Enterprise directory) in the
pop-up dialog box.
4. Tap after the desired contact.
5. Tap Video Call or Voice Call.
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Editing Contacts
You can edit local contacts or conference contacts via the remote control, CP960 conference
phone or web user interface.
To edit a contact via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Press to return to the menu.
3. Press or to scroll to Directory and then press to enter submenu.
4. Select Local or Conference Contacts from the pull-down list of the All Contacts.
5. Press or to scroll to the desired contact.
6. Press to enter submenu
7. Press or to Edit and then press .
8. Edit the contact information.
9. Press or to select Save and then press to accept the change.
To edit a contact via the CP960 conference phone:
1. Tap .
2. Tap the All Contacts field.
3. Tap the desired type (Local or Conference contacts) in the pop-up dialog box.
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4. Tap after the desired contact.
5. Edit the contact information.
6. Tap to accept the change or to cancel.
Deleting Contacts
You can delete local contacts or conference contacts via the remote control, CP960 conference
phone or web user interface.
To delete a local contact or conference contact via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Press to return to the menu.
3. Press or to scroll to Directory and then press to enter submenu.
4. Press or to scroll to the desired contact.
5. Press to enter submenu.
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6. Press or to Delete and then press .
The display device prompts “Delete selected item?”
7. Press or to highlight OK, and then press to delete the contact.
To delete a contact via the CP960 conference phone:
1. Tap .
2. Tap the All Contacts field.
3. Tap the desired type (Local or Conference contacts) in the pop-up dialog box.
4. Tap after the desired contact.
5. Edit the contact information.
6. Tap Delete.
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The touch device prompts “Delete selected item?”
7. Tap OK to accept the change or Cancel to cancel.
Searching for Contacts
You can search local contacts and conference contacts via the remote control, CP960 conference
phone or web user interface.
If you log into the Yealink VC Cloud Mangagement Service platform or Yealink Meeting Server,
you can also search Yealink Cloud contacts or YMS contacts via the remote control or CP960
conference phone.
To search for contacts via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Press to return to the menu.
3. Press or to scroll to Directory and then press to enter submenu.
4. Enter a few or all characters of the contact name or numbers in the Search field.
The contacts whose names or phone numbers match the characters entered will appear on
the display device.
5. You can press or to scroll to the desired contact, and then call or edit this contact.
To search a contact via the CP960 conference phone:
1. Tap .
2. Tap .
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3. Enter a few or all characters of the contact name or numbers.
The contacts whose names or phone numbers match the characters entered will appear on
the touch screen.
Local directory is configurable via web user interface at the path Directory->Local Directory.
Search Source List in Dialing
You can search for a contact from the desired lists when the phone is in the pre-dialing screen.
The lists can be History, Local Directory, Cloud Contacts, YMS contacts and LDAP.
Note
In the pre-dialing screen, when you enter a few characters, the system will search the matched
contacts from the enabled search source lists, and display the result in the dialing screen.
If you want to match the LADP list, LDAP are configured already. For more information on how
to configure LDAP, contact your system administrator.
To configure search source list in dialing via web user interface:
1. Click on Directory->Setting.
2. In the Search Source List In Dialing block, select the desired list from the Disabled column
and click .
The selected list appears in the Enabled column.
3. Repeat step 2 to add more lists to the Enabled column.
4. (Optional.) To remove a list from the Enabled column, select the desired list and then
Cloud contacts and YMS contacts appear in the search source list only when you log into the
Yealink VC Cloud Management Service or register a YMS account.
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click .
5. To adjust the display order of the enabled list, select the desired list, and click
or .
6. Click Confirm to accept the change.
Note
To place a call via search source lists:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Enter a few or all characters of the contact name or numbers.
The contacts whose names or phone numbers match the characters entered will appear on
the display device.
3. Press or to scroll to the desired contact, and then press to call the contact.
Search source list in dialing is only configurable via web user interface.
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Importing/Exporting Local Contact Lists
You can import or export the local contact list to share local contacts between different systems
or between system and application software (e.g., Outlook).
The VC800 video conferencing system only supports the XML and CSV format local contact lists.
You can only import or export the local contact list via the web user interface.
To import an XML file of the local contact lists via the web user interface:
1. Click on Directory->Local Directory.
2. Select Import from the pull-down list of Import/Export.
3. Click Browse to locate a local contact list file (file format must be *.xml) from your local
system.
4. Click Confirm to import the local contact list.
The web user interface prompts "The original contact will be covered, continue?".
5. Click Confirm to complete importing the local contact list.
The web user interface prompts "Contacts imported successfully!".
To import a CSV file of local contact lists via the web user interface:
1. Click on Directory->Local Directory.
2. Select Import from the pull-down list of Import/Export.
3. Click Browse to locate a local contact list file (file format must be *.csv) from your local
system.
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4. Click Confirm.
The web user interface is shown as below:
5. (Optional.) Check the The first line as the title checkbox.
It will prevent importing the title of the local contact information which is located in the first
line of the CSV file.
6. (Optional.) Check the Delete Old Contacts checkbox.
It will delete all existing local contacts while importing the contact list.
7. Select the desired value from the pull-down list.
- If Ignore is selected, this column will not be imported to the system.
- If Display Name is selected, this column will be imported to the system as the local
contact’s name.
- If number is selected, this column will be imported to the system as the local contact’s
number.
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- If Bandwidth is selected, this column will be imported to the system as the local
contact’s bandwidth.
8. Click Confirm to complete importing the local contact list.
The web user interface prompts “Contacts imported successfully!”.
Note
To export a XML file of the local contact list via web user interface:
1. Click on Directory->Local Directory.
2. Select Export XML from the pull-down list of Import/Export.
The local contact list is saved to your local system.
The display name must be imported to the system. If not, the CSV file cannot be imported.
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Call History Management
The VC800 video conferencing system maintains call history lists of All Calls, Missed Calls, Placed
Calls and Received Calls. The system supports up to 100 history lists. You can view the call
history, place a call or delete an entry from the call history entries (local entries and Cloud
entries).
To log call history on the system, you need to enable the history record feature in advance. The
history record feature is enabled by default, and you can configure it via the remote control or
web user interface.
To configure the history record feature via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Call Features and then press to enter submenu.
4. Press or to scroll to History Record, and then press to enable or disable this
feature.
5. Press to return to the idle screen.
The history record feature is configurable via web user interface at the path Setting->Call
Features->History Record.
Viewing Call History
You can view call history via the remote control, CP960 conference phone or web user interface.
To view call history via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
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2. Press to return to the menu.
3. Press or to scroll to History and then press to enter submenu.
The display device shows recent call history.
4. Select the desired list from the pull-down list of All Calls.
5. Press or to view the desired call history.
To view call history via the CP960 conference phone:
1. Tap .
The touch screen displays all call records.
2. Tap the All Calls field.
3. Tap the desired list (All Calls, Missed Calls, Placed Calls, or Received Calls) in the pop-up
dialog box.
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4. Tap after the desired call records.
5. The touch screen displays details about this call record.
Call history can be viewed via the web user interface at the path Directory->History.
Placing a Call from the Call History List
You can place a call from the call history list via the remote control, CP960 conference phone or
web user interface.
To place a call from the call history list via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Press to return to the menu.
3. Press or to scroll to History and then press to enter submenu.
The display device shows recent call history.
4. Select the desired list (Missed Calls, Placed Calls or Received Calls) from the pull-down
list of All Calls.
5. Press or to scroll to the desired call history.
6. Press to select video call or voice call, and then press to dial out the number.
To place a call from the call history list via the CP960 conference phone:
1. Tap .
The touch screen displays all call records.
2. Tap the All Calls field.
3. Tap the desired list (All Calls, Missed Calls, Placed Calls, or Received Calls) in the pop-up
dialog box.
4. Tap after the desired call records.
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5. Tap Video Call or Voice Call.
Deleting an Entry from the Call History List
You can delete an entry from the call history list via the remote control, CP960 conference
phone or web user interface.
To delete an entry from the call history list via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Press to return to the menu.
3. Press or to scroll to History and then press to enter submenu.
The display device shows recent call history.
4. Select the desired list (Missed Calls, Placed Calls or Received Calls) from the pull-down
list of All Calls.
5. Press or to scroll to the desired entry.
6. Press to enter submenu.
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7. Press or to Delete and then press to delete the entry.
To delete an entry from the call history list via the CP960 conference phone:
1. Tap .
The touch screen displays all call records.
2. Tap the All Calls field.
3. Tap the desired list (All Calls, Missed Calls, Placed Calls, or Received Calls) in the pop-up
dialog box.
4. Tap after the desired call records.
5. Tap Delete.
The touch device prompts “Delete selected item?”
6. Tap OK to accept the change or Cancel to cancel.
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To clear call history via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Press to return to the menu.
3. Press or to scroll to History and then press to enter submenu.
4. Press or to scroll to the Clear, and then press .
You can also select the call history list you want to clear from the pull-down list of All Calls,
and then clear the selected list.
The display device prompt ”Delete all records?”.
8. Select OK, and then press to clear the call history.
Adding a Local Contact from the Call History List
To add a local contact from the call history list via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Press to return to the menu.
3. Press or to scroll to History and then press to enter submenu.
4. Press or to scroll to the desired call history.
5. Press to enter submenu.
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6. Press or to scroll to Add to Contact, and then press .
7. Enter contact name in the Name field.
You can add more than one number for the local contact. For more information, refer to
Adding Contacts on page 64.
8. Press or to select Save and then press to accept the change.
To add a local contact from the call history list via the CP960 conference phone:
1. Tap .
The touch screen displays all call records.
2. Tap after the desired call records.
3. Tap Add to Contact.
4. Enter contact name in the Name field.
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5. Add number for the local contact.
6. Tap to accept the change or to cancel.
Call history management feature is configurable via web user interface at the path
Directory->History.
Call Protocol
The VC800 video conferencing system supports SIP and H.323 call protocols. H.323 is commonly
used to communicate to other video conferencing systems. SIP is commonly used to
communicate with other VoIP devices. You can configure which protocol is to be used when the
system is making calls. When the Auto call protocol is used, the system preferentially uses the
H.323 protocol to place calls. If there is no available H.323 account on the system, the system
will switch to the SIP protocol. You can also specify the desired protocol for the system to place
calls via the remote control or web user interface.
Note
To configure the call protocol via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Call Features and then press to enter submenu.
4. Press or to scroll to Call Protocol and then press .
5. Select desired type or Auto from the pull-down list of Call Protocol.
6. Press or to select Save and then press to accept the change.
Before configuring call protocol, ensure the remote system supports the call protocol too. For
more information, contact your system administrator.
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Call protocol is configurable via web user interface at the path Setting->Call Features->Call
Protocol.
Bandwidth Settings
By default, the system automatically detects the available bandwidth and uses this connection
speed. The VC800 supports connecting to other devices with different bandwidth. If a device
with lower bandwidth joins a call, the video quality will stay the same or will not reduce a lot.
You can specify the uplink and downlink bandwidths for the system to achieve the best result.
The uplink bandwidth refers to the max bandwidth of outgoing calls. The downlink bandwidth
refers to the max bandwidth of incoming calls.
Available bandwidths for the system are: Auto, 256kb/s, 384kb/s, 512 kb/s, 640 kb/s, 768 kb/s,
1024kb/s, 1280kb/s, 1500kb/s, 2000kb/s, 3000kb/s, 4000kb/s, 5000kb/s, 6000kb/s.
You can configure the uplink and downlink bandwidth of the system via the remote control or
web user interface.
Note
To configure the uplink and downlink bandwidth via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Call Features and then press to enter submenu.
4. Press or to scroll to Bandwidth Settings and then press .
5. Select desired type or Auto from the pull-down list of Call Protocol.
6. Select desired bandwidth from the pull-down list of Uplink Bandwidth.
7. Select desired bandwidth from the pull-down list of Downlink Bandwidth.
The actual bandwidth depends on the performance of the remote system, and is affected by the
quality of the communication channel.
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If Auto is selected, the system will select the appropriate bandwidth automatically.
8. Press or to select Save and then press to accept the change.
Note
Bandwidth is configurable via web user interface at the path Setting->Call Features->Uplink
Bandwidth/Downlink Bandwidth.
Audio Setting
Audio Output Device
The system supports the following audio devices:
Auto (audio output device with the highest priority is selected automatically)
VCS Phone (CP960 Conference phone)
HDMI (built-in speakerphone of the display device)
Line Output (speakerphone connected to the Line Out port on the VC800 codec)
The priority of bandwidth is as follows:
System bandwidth > Contact bandwidth (refer to Adding Contacts).
For example: the system bandwidth is 512kbps, if contact bandwidth is set to a value greater than
512bps, then the actual contact bandwidth will be 512bps. If contact bandwidth is set to a value
less than 512bps, then the actual contact bandwidth will be the value set by user.
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By default, the system automatically selects the audio output devices with the highest priority.
The priority is: VCS Phone> HDMI>Line Output. If the audio output device with the highest
priority is removed from the VC800, the VC800 will select the next highest priority device.
You can also specify the desired audio output device via the remote control or the web user
interface.
To configure the audio output device via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Video & Audio and then press to enter submenu.
4. Press or to scroll to Audio Settings and then press .
5. Select desired audio output device from the pull-down list of Audio Output.
6. Press or to select Save and then press to accept the change.
Audio output device is configurable via web user interface at the path Setting->Video &
Audio->Audio Output.
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Audio Input Device
The system supports the following audio input devices:
Auto (select the audio input device with the highest priority)
VCS Phone (CP960 conference phone)
VCS Phone+Wireless Micpod (CP960 conference phone+CPW90 wireless expansion mic)
Line Input (microphone connected to the Line In port on the VC800 codec)
The priority of audio input device is:
By default, the VC800 automatically selects the audio input devices with the highest priority. If
you select “VCS Phone + Wireless Micpod” option, the VC800 will use CP960 conference phone
and CPW90 expansion mic to pick up audio at the same time.
To configure the audio input device via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Video & Audio and then press to enter submenu.
4. Press or to scroll to Audio Settings and then press .
5. Select desired audio output device from the pull-down list of Audio Input.
If VCS Phone is selected as the audio output device manually or automatically, the audio
input device must be VCS Phone or VCS Phone+Wireless Micpod.
6. Press or to select Save and then press to accept the change.
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Audio input device is configurable via web user interface at the path Setting->Video &
Audio->Audio Input.
Far Control Near Camera
Local video is displayed on the display device of the far site during a call. For the best view, you
can enable the Far Control Near Camera feature to allow the far site to control the focus and
angle of the local camera.
You can configure the Far Control Near Camera feature via the remote control or web user
interface.
To configure far control near camera feature via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Video & Audio and then press to enter submenu.
4. Press or to scroll to Far Control Near Camera and then press to enable or
disable this feature.
5. Press to return to the idle screen.
Far-end Camera Control is configurable via web user interface at the path Setting->Video &
Audio->Far Control Near Camera.
Controlling the Remote Camera
If the remote camera enables the Far Control Near Camera feature and corresponding camera
control protocol is enabled (For more information, refer to your system administrator), you can
control the remote camera during a video call via the remote control.
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To control the remote camera during a video call via the remote control:
1. Press or to open Talk Menu.
2. Press or to scroll to Other and then press to expand the menu.
3. Press or to scroll to Near/Far Camera and then press to select the remote
video.
An icon appears in the remote video image, which indicates control of the remote
camera.
4. Press the navigation key to adjust the angle of the remote camera or press or to
adjust the focus of the remote camera.
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Using the VC800 Video Conferencing System
The VC800 video conferencing system can be used to place calls, answer calls, or conduct a
conference call. You can switch layout, record videos or capture screenshots during a call.
This chapter provides basic operating instructions for the VC800 video conferencing system.
Topics include:
Account Polling
Multipoint License
Placing Calls
Conference Management
Meeting Password
Joining the Meeting
Meeting Whitelist
Meeting Blacklist
If you require additional information or assistance with your new phone, contact your system
administrator.
Account Polling
When you dial account numbers of other system, account polling feature enables your system
to use different call types according to this priority: Cloud platform>H.323 account>SIP account.
If you cannot call other systems using all your registered accounts, then this call fails.
Account polling is disabled by default. When you register multiple accounts (2 or more) for your
system, you can enable account polling feature. You can configure account polling feature via
web user interface only.
To configure account polling via web user interface:
1. Click on Setting->Call Features.
2. Select the desired value from the pull-down list of Account Polling.
- If you select Disabled, the system can only call other systems using the call type with
the highest priority.
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- If you select Enabled, the system will attempt to call other system using different call
types according the priority.
3. Click Confirm to accept the change.
The following example shows the way calls are placed when account polling is enabled or
disabled.
Scenario:
1. System A is registered with a Yealink Cloud account and a SIP account.
2. On system A, select (Dial menu) or press to enter the pre-dialing screen.
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3. Select Auto from the pull-down list of Call Type before calling.
4. On system A, dial the account numbers of system B.
Result：
If account polling is disabled, system A can only use its Cloud account (highest priority) to
call system B.
If account polling is enabled, system A will use its Cloud account (highest priority) to call
system B first. If this call fails, system A continues to use its SIP account (next priority) to
call system B.
Multipoint License
You can use your VC800 system to participate in multipoint conferences. Multipoint conferences
require a multipoint license. Multipoint license is configurable via web user interface only.
Maximum connections of the multipoint licenses are described as below.
Multipoint License
Type
Maximum Connections
Description
Without a
multipoint license
One video call with a
presentation and a voice call
(a conference moderator and
2 participants).
Multipoint conferences are
unsupported.
Trial multipoint
license
24 ways video call with a
presentation (a conference
moderator and 24
participants).
Period of validity: 15-day free trial
VC800 models can use this trial
multipoint license. You can download
it from Yealink website.
8 ways multipoint
8 ways video call with a
presentation (a conference
Period of validity: Eternal
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Multipoint License
Type
Maximum Connections
Description
license
moderator and 8 participants).
You need to contact Yealink resellers
to purchase it, please provide the MAC
address of your VC800 when
purchasing.
16 ways multipoint
license
16 ways video call with a
presentation (a conference
moderator and 16
participants).
24 ways multipoint
license
24 ways video call with a
presentation (a conference
moderator and 24
participants).
To import the multipoint license via web user interface:
1. Click on Security->License.
2. Click Browse to locate the multipoint license (the file format must be *.dat) from your local
system.
3. Click Upload to complete importing the multipoint license.
To view multipoint license status via the remote control:
1. Select (More menu).
2. Press or to scroll to Status and then press to enter submenu.
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3. Press or to scroll to License and then press .
Parameter
Description
Device Type
Indicates that the VC800 system is a DEMO machine or a normal
machine.
Multipoint
Status
Indicates whether a multipoint license has been imported to the
VC800 system or not.
Active
Inactive (without a multipoint license or the imported
multipoint license has expired)
Multipoint Ways
Indicates the multipoint license imported to the VC800 system.
Unsupported
8 Ways
16 Ways
24 Ways
Period of
validity
Indicates the validity period of the imported multipoint license.
Unsupported
X~Y Available
Eternal
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To view multipoint license status via the CP960 conference phone:
1. Tap ->License.
Multipoint license status can be viewed via web user interface at the path Status->License.
Note
Placing Calls
You can place a call in three ways using your VC800 video conferencing system:
Using the remote control
Using the CP960 conference phone
Via web user interface
The VC800 video conferencing system supports two call modes:
Voice Call
Upgrading the system or performing a factory reset will not affect the imported multipoint
license.
If the system has been imported a trial multipoint license and the license has not expired, and
you import a permanent multipoint license to the system, the permanent multipoint license will
overwrite the trial multipoint license.
If the system has been imported a permanent multipoint license, and you import a trial
multipoint license to the system, the permanent multipoint license will not be overwritten.
If you import a new permanent multipoint license to the system, the previous permanent
multipoint license will be overwritten.
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Video Call
Note
You can search and dial a contact from the call history or local directory. For more information,
refer to Directory on page 63 and Call History Management on page 77.
If the system fails to call, you can troubleshoot the problems according to the following
prompts:
Prompts
Description
Call Failed Busy Here
Remote system rejects your SIP call.
Remote system does not answer your SIP call.
Remote system has reached maximum sessions when
you place a SIP call.
Call Failed Remote
endpoint refused call
Remote system rejects your H.323 call
Remote system does not answer your H.323 call.
Remote system has reached maximum sessions when
you place an H.323 call.
Network disconnected
Local network is disconnected.
Maximum number of
sessions reached
Local system has reached maximum sessions.
Placing a Call Using the Remote Control
To place a call using the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Select the desired account type from the pull-down list of Call Type before calling.
If you select Auto, the system will select the desired account type according to the priority.
If you dial an account, the priority is: Cloud platform>H.323 account>SIP account. For
more information, refer to Account Polling on page 91.
If you dial an IP address, the priority is: H.323 IP Call>SIP IP Call.
3. Enter the desired number using the keypad or the on-screen keyboard.
You can also select the desired record from the recent call history.
The system supports placing calls using contact numbers, SIP URI, IP address, H. 323 account or
extension. SIP URI and IP addresses can be up to 32 characters. For example: SIP
URI:2210@sip.com, IP: 192.168.1.15.
For more information, contact your system administrator.
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4. Press to select (video call) or (voice call), and then press .
Placing a Call Using the CP960 conference phone
To place a call using the CP960 conference phone:
1. Tap .
2. Tap the Auto field.
3. Tap the desired account type in the pop-up dialog box.
4. Enter the desired number using the keypad.
5. Tap Send.
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Placing a Call via Web User Interface
To place a call via web user interface:
1. Click Home.
2. Enter the desired number in the Enter Number field.
3. (Optional.) Select the desired account type.
4. (Optional.) Select the desired bandwidth.
If you select Auto, the system will select the appropriate bandwidth automatically.
5. Click Video Call or Voice Call.
Initiating a Conference
With a multipoint license, you can initiate a conference by dialing a group or inviting
participants during a call.
You can initiate a conference via the remote control, CP960 conference phone or web user
interface.
Initiating a Conference by Dialing a Group
To dial a group via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Press to return to the menu.
3. Press or to scroll to Group Dial and then press to enter submenu.
4. Select the desired contacts you want to call.
The number of contacts in the group depends on the imported multipoint license.
For example, if you import a 24 ways license to your VC800 system, you can select up to 24
contacts. For more information on multipoint license, refer to Multipoint License on page
93.
5. Press to enter submenu
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6. Select Start conference call, and then press .
To dial a group via the CP960 conference phone:
1. Tap .
2. Tap the Call multiple members? Click here field.
3. Tap the desired contacts you want to call.
The number of contacts in the group depends on the imported multipoint license.
For example, if you import a 24 ways license to your VC800 system, you can select up to 24
contacts. For more information on multipoint license, refer to Multipoint License on page
93.
4. Tap .
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Initiating a Conference by Inviting Participants
To invite participants during a call via the remote control:
1. Using your preferred dialing method, call the first site.
2. Press or to open Talk Menu.
3. Press or to scroll to New Call and then press to expand the menu.
4. Do one of the following:
- If you select Dial, enter a phone number, and then dial out.
- If you select Directory, select a desired contact, and then dial out.
- If you select Group Dial, check the desired contacts’ checkboxes, and then select
Start conference call.
- If you select History, select the desired history record, and then dial out.
5. Repeat the above steps until all participants have been added.
Note
To invite participants during a call via the CP960 conference phone:
1. Using your preferred dialing method, call the first site.
2. Tap .
You can press to enter the pre-dialing screen during a call.
If you try to invite a new party when the maximum number has been reached, the system will
prompt “Talking Session over max Session number!”.
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3. Do one of the following:
- If you tap , enter a phone number and then tap Invite.
- If you tap , tap a desired contact to dial out.
- If you tap , tap the desired history record to dial out.
- If you tap Call multiple members? Click here, tap the desired contacts you want to
call, and then tap .
4. Repeat steps 2 to 3 until all participants have been added.
Invite participants via web user interface at the path Home.
Conference Management
Conference Type
The VC800 video conferencing conference can host a Regular Mode conference or a VMR
Mode conference.
Regular Mode Conference
In Regular Mode conference, the moderator can communicate with other participants.
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To configure regular mode conference via web user interface:
1. Click on Setting->Conference Setting.
2. Select Regular Mode from the pull-down list of Conference Type.
3. Click Confirm to accept the change.
The number of participants depends on the multipoint license you imported. The
maximum value can be 8, 16 or 24. For more information on multipoint license, refer to
Multipoint License on page 93.
For more information on how to join a regular mode conference, refer to Note
Joining the Meeting on page 106.
VMR Mode Conference
In VMR mode conference, the MCU of moderator can be used to host two independent
conferences (corresponding to virtual meeting room 1 and virtual meeting room 2).
Virtual meeting room 1: the moderator can communicate with other participants.
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Virtual meeting room 2: the moderator does not join this meeting and only provides MCU
resource for the participants.
If you import a multipoint license to the VC800 system, you call allocate the MCU ways between
two virtual meeting rooms.
If you import an 8 ways multipoint license, X+Y<=8.
Two virtual meeting rooms supports up to 8 ways video calls.
If you import a 16 ways multipoint license, X+Y<=16.
Two virtual meeting rooms supports up to 16 ways video calls.
If you import a 24 ways multipoint license, X+Y<=24.
Two virtual meeting rooms supports up to 24 ways video calls.
To configure VMR mode conference via web user interface:
1. Click on Setting->Conference Setting.
2. Select VMR Mode from the pull-down list of Conference Type.
3. Select the MCU ways from the pull-down list of Virtual Meeting Room 1.
For example, if you select 12, a moderator and 12 participants can join the virtual meeting
room 1 at most.
4. Select the MCU ways from the pull-down list of Virtual Meeting Room 2.
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For example, if you select 12, the moderator does not join this meeting, 12 participants can
join the virtual meeting room 2 at most.
By default, the MCU ways are distributed equally between two virtual meeting rooms.
5. Click Confirm to accept the change.
For more information on how to join a VMR mode conference, refer to Joining the Meeting on
page 106.
Meeting Password
Depending on how a conference call is set up, you might be required to enter a meeting
password to join the call. You can also require far-end systems to enter a meeting password to
prevent unauthorized participants from joining conference calls hosted by your system.
If you host a regular mode conference, you need to configure password for virtual meeting
room 1. If you host a VMR mode conference, you need to configure passwords for virtual
meeting room 1 and virtual meeting room 2.
To set up a meeting password via web user interface:
1. Click on Setting->Conference Setting.
2. Select On from the pull-down list of Meeting Password.
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3. Enter meeting password in the Password field.
4. Click Confirm to accept the change.
Note
Joining the Meeting
Participants can dial IP##meeting password or meeting password@IP to enter the virtual
meeting room.
For example:
The IP address of moderator is 10.3.6.201.
123 is meeting password for virtual meeting room 1.
456 is meeting password for virtual meeting room 2.
Participants can dial 10.3.6.201##123 or 123@10.3.6.201 to enter the virtual meeting room 1.
Participants can dial 10.3.6.201##456 or 456@10.3.6.201 to enter the virtual meeting room 2.
Without a meeting password or with a wrong meeting password, the call will fail.
Meeting Whitelist
You can add the IP address, account or domain name of the remote system to the meeting
You can add specified users to the meeting whitelist. Users in the whitelist can dial your virtual
meeting room 1 directly without meeting password. But users in the whitelist still need meeting
password to enter the virtual meeting room 2. For more information on meeting whitelist, refer to
Meeting Whitelist on page 106.
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whitelist. Users in the whitelist can join your conference call directly without meeting password
even if you have enabled the meeting password feature. VC800 video conferencing system
supports up to 100 whitelist records. Meeting whitelist is configurable via web user interface
only.
To add the meeting whitelist numbers via web user interface:
1. Click on Directory->Meeting Whitelist.
2. Enter the user’s IP, account or domain name in the Meeting Whitelist Number field.
3. Click Add.
4. Repeat step 2-3 to add more numbers to the meeting whitelist.
Note
To delete the meeting whitelist numbers via web user interface:
1. Click on Directory->Meeting Whitelist.
2. Click Delete beside the numbers that you want to delete.
The web user interface prompts the message “Warning: Are you sure delete the white
number?”.
3. Click Confirm.
Meeting Blacklist
You can add the IP address, account or domain name of the remote system to the meeting
Users in the whitelist can join virtual meeting room 1 without a password. If moderator hosts a
VMR mode conference, users in the whitelist still need password to join virtual meeting room 2.
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blacklist. VC800 will refuse incoming calls from the blacklist automatically. If the user is in both
meeting whitelist and meeting blacklist, the blacklist has higher priority. VC800 will still refuse
incoming calls from this user. VC800 will not remind incoming calls and save call history from
blacklist.
VC800 supports up to 100 blacklist records. Blacklist is configurable via web user interface only.
To add the blacklist numbers via web user interface:
1. Click on Directory-> Meeting Blacklist.
2. Enter the user’s IP address, account or domain name in the Meeting Blacklist Number
field.
3. Click Add.
4. Repeat step 2-3 to add more numbers to the meeting blacklist.
To delete the blacklist numbers via web user interface:
1. Click on Directory->Meeting Blacklist.
2. Click Delete beside the numbers that you want to delete.
The web user interface prompts the message “Warning: Are you sure delete the black
number?”.
3. Click Confirm.
Editing Number before Calling
You can edit numbers before calling when the VC800 video conferencing system is on the
pre-dialing screen.
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To edit number before calling via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Press or to scroll to the desired history record and then press to open
submenu.
3. Press or to scroll to Edit Number Before Callout and then press .
4. Edit numbers using the keypad or the on-screen keyboard, and then dial out.
To edit number before calling via the CP960 conference phone:
1. Tap .
The touch screen displays all call records.
2. Tap after the desired call records.
3. Tap Edit before calling.
4. Edit the number and tap Send.
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Answering or Rejecting Calls
When the system is receiving a call, you can answer or reject the call in the following ways:
Using the remote control
Using the CP960 conference phone
If the system accepts multiple calls, a conference call will be established.
To answer a call:
Do one of the following:
- Press on the remote control.
- Tap Answer on the CP960 conference phone.
To reject a call:
Do one of the following:
- Press or select Reject first, and then press on the remote control.
- Tap Reject on the CP960 conference phone.
Auto Answer
You can enable the auto answer feature for the system to automatically answer the first
incoming call.
Auto answer features you need to know:
Parameters
Description
Auto Answer
Enables or disables the system to automatically answer the
incoming point-to-point call.
Auto Answer Mute
Enables or disables the system to be muted when a call connects.
This feature can be enabled only when the auto answer feature is
enabled.
Auto Answer
Multiway
Enables or disables the system to automatically answer the
incoming multipoint call.
This feature is available only when the auto answer is enabled.
Auto answer is configurable via the remote control or web user interface.
To configure auto answer via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Call Features and then press to enter submenu.
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4. Press or to scroll to Auto Answer, and then press to enable or disable this
feature.
5. Press or to scroll to Auto Answer Mute, and then press to enable or disable
this feature.
6. Press or to scroll to Auto Answer Multiway, and then press to enable or
disable this feature.
7. Press to return to the idle screen.
If the auto answer feature is enabled, the icon will appear on the status bar of the
display device.
To configure auto answer via the CP960 conference phone:
1. Swipe down from the top of the screen.
2. Tap to enable or disable auto answer.
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If the auto answer feature is enabled, the icon will appear on the status bar of the
touch screen.
Auto answer is configurable via web user interface at the path Setting-> Call Features->Auto
Answer/Auto Answer Mute/Auto Answer Multiway.
Do Not Disturb (DND)
You can use DND to reject incoming calls automatically on the system. Callers will receive a busy
message.
You can enable/disable DND for the system via the remote control, CP960 conference phone or
web user interface. You can also enable DND for the system to reject incoming call automatically
during an active call.
To enable the DND mode via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Call Features and then press to enter submenu.
4. Press or to scroll to DND, and then press to enable or disable this feature.
5. Press to return to the idle screen.
The icon will appear on the status bar of display device, and “Do not disturb now!”
will be prompted at intervals.
The system will reject all incoming calls automatically, and the icon and numbers of missed calls
are displayed on the status bar of the display device. If the system places a call, after the call is
established, the DND mode will be disabled automatically.
To enable the DND mode via the CP960 conference phone:
1. Swipe down from the top of the screen.
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2. Tap to enable DND.
If the DND feature is enabled, the touch screen prompts “ DND mode is enabled”.
To disable the DND mode via the CP960 conference phone:
1. Do one of the following:
- Swipe down from the top of the screen.
Tap to disable DND.
- When the CP960 is idle, tap Exit DND mode to disable DND.
DND is configurable via web user interface at the path Setting->Call Features->DND.
DND during an active call
You can use the DND mode to reject incoming calls automatically during an active call.
You can enable/disable the DND mode for the system via the remote control, CP960 conference
phone or web user interface. The DND mode will be disabled after the call ends.
To enable the DND mode during an active call via the remote control:
1. Press or to open Talk Menu.
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2. Press or to scroll to DND and then press .
The icon will appear on the status bar of display device, and “Do not disturb now!”
will be prompted at intervals.
3. Press to return.
To enable or disable the DND mode during an active call via the CP960 conference phone:
1. Tap during a call to enable DND.
The icon will appear on the status bar of touch screen.
2. Tap during a call to disable DND.
DND during an active all feature is configurable via web user interface at the path Home->DND.
Ending Calls
During a two-way call, do one of the following to end the call.
- Press on the remote control.
- Tap EndCall on the CP960 conference phone.
- Click Hang Up All button on the web user interface.
The interface prompts “Hang up?”
Click Confirm to end the call.
During a multi-way call, do one of the following to end the call.
- Press on the remote control.
The display device prompts “End all active calls?”
Select OK, and then press .
- Tap EndCall on the CP960 conference phone.
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The CP960’s touch screen prompts “End all active calls?”
Tap OK to end all calls.
- Click Hang Up All button on the web user interface.
The interface prompts “Hang up?”
Click Confirm to end the call.
During a multi-way call, you can remove any party via the remote control, CP960 conference
phone or web user interface.
To remove any party via the remote control:
1. Press or to open Talk Menu.
2. Press or to scroll to Remove and then press to enter submenu.
3. Select the party you want to remove, and then press .
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To remove any party via the CP960 conference phone:
1. Tap -> .
2. Tap after the desired party to remove.
To remove any party from a multi-way call via web user interface, go to the path Home (Hover
your cursor over of the number of remote system, and then click ).
Call Management
You can enable mute mode, record video, control the video and change video layout during an
active call.
Call Mute
You can enable mute mode to mute the microphone of the active audio device during an active
call, and then the other party cannot hear you.
To mute a call during a call:
Do one of the following:
- Press on the remote control.
- Tap on the CP960 conference phone to mute the call.
- Tap on the CP960’s touch screen to mute the call.
- Tap on the CPW90 wireless expansion mic to mute the call.
- Tap on the CPE90 wired expansion mic to mute the call.
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- Log into the web user interface, check the Mute checkbox.
If video conferencing system is muted, the icon will appear on the local video.
Network Quality Tip
During a call, if the packet loss that you receive is more than 5%, the device display will prompt"
high packet loss rate”.
This tip disappears after 3 seconds. Please check your network, and make sure your network
meets the requirements.
Call Statistics
If voice quality is poor during a call, you can enter the Call Statistics screen to view the current
status of the call to find out why.
Codec, bandwidth, total packet lost and other parameters about presentation are included in
the call statistics. For example, when a delay occurs or the video has a ‘mosaic’ look, you can
view the total packet loss to check whether the packet has been lost.
Call statistics is configurable via the remote control, CP960 conference phone or web user
interface.
To view call statistics via the remote control:
1. Press or to open Talk Menu.
2. Press or to scroll to Call Statistics and then press .
3. Press or to view call statistics for every participant.
4. Press to return.
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To view call statistics via the CP960 conference phone:
1. Tap -> during a call.
The touch screen displays all participants.
2. Tap the desired participant to view call statistics.
To view call statistics via web user interface, go to the path Home (Hover your cursor over the
other party on the left side of the screen, and then click ).
Changing the Video Input Source
VC800 video conferencing system supports these video input sources: camera and PC.
You need to connect a PC to the VCH50 video conferencing hub for sharing contents. When the
VC800 system is idle, the display device displays PC content by default.
If two display devices are connected to the VC800 codec, local video image is shown on the
main display device, and the PC content is shown on the secondary display device.
During a call, the display device will display differently depending on whether a secondary
display device is connected and the video input source you select. You can change the video
input source via the remote control and web user interface.
To change video input when the system is idle via the remote control:
1. If is set to Input key, press to open video input source.
For more information on how to customize the key, refer to Custom Key Type on page 61.
The display device shows Camera and PC input sources.
2. Press or to select the desired input source, and then press .
The display device shows the selected source.
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To change video input during a call via the remote control:
1. Do one of the following to open video input source:
- If is set to Input key, press .
For more information on how to customize the key, refer to Custom Key Type on
page 61.
- Press or to open Talk Menu.
Press or to scroll to Other and then press to expand the menu.
Press or to scroll to Input and then press to enter submenu.
The display device shows Camera, Camera +PC and PC input sources.
2. Press or to select the desired input source , and then press .
- If you select PC, the remote video image is shown in big size, and the PC content is
shown in small size.
- If you select Camera+PC, the PC content is shown in big size, and other video images
are shown in small size.
- If you select Camera, the layout is shown in the PIP (Picture-in-Picture).
3. Press to return.
Video input is configurable via web user interface at the path Home->Input.
Presentation
The system supports sharing video and documents on a PC while simultaneously displaying the
main video. We recommend using dual display devices for sharing contents.
During a call, if a PC is connected to the VCH50 video conferencing hub, the VC800 system will
start presentation automatically. You can also start/stop presentation manually during a call via
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the remote control or CP960 conference phone. The presentation stops automatically if the PC is
disconnected from the system.
During a voice call, only local display device displays the PC content. During a video call, both
local and remote display devices display PC contents. Only one content can be shared at a time.
A presentation started later will replace the previous one.
To start/stop presentation manually when the system is idle:
If a PC is connected to the VCH50 video conferencing hub, but a presentation does not start
automatically, do one of the following to start or stop a presentation manually:
- If is set to Presentation key, press to start or stop presentation.
For more information on how to customize the key, refer to Custom Key Type on page 61.
- Tap on the CP960 conference phone to start presentation.
Tap on the CP960 conference phone to stop presentation.
To start/stop presentation manually during a call:
If a PC is connected to the VCH50 video conferencing hub, but a presentation does not start
automatically, do one of the following to start or stop a presentation manually:
- If is set to Presentation key. Press to start or stop presentation.
For more information on how to customize the key, refer to Custom Key Type on page 61.
- Press or to open Talk Menu.
Press or to scroll to Presentation, and then press to start or stop
presentation.
- Tap on the CP960 conference phone to start presentation.
Tap on the CP960 conference phone to stop presentation.
Note
Configuring Camera Presets
Camera presets are stored camera pan, tilt, and zoom settings. Presets enable you to quickly
point a camera at pre-defined locations. Presets remain in effect until you change them. Up to
12 presets can be saved.
Camera presets are configurable via the remote control or web user interface.
Storing a Camera Preset
To store a camera preset during a call:
1. Press or to open Talk Menu.
You can also start a presentation by changing the video layout. For more information, refer to
Changing Video Layout on page 132.
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2. Press or to scroll to Other and then press to expand the menu.
3. Press or to scroll to Preset and then press to enter submenu.
4. Select New Preset, and then press .
5. Press the navigation key to adjust the angle of the camera or press or to adjust the
focus of the camera.
6. Press to store the camera preset.
Moving Local Camera to a Preset Position
To move the local camera to a preset position during a call:
1. Press or to open Talk Menu.
2. Press or to scroll to Other and then press to expand the menu.
3. Press or to scroll to Preset and then press to enter submenu.
4. Select a stored preset, and then press to move local camera to this stored preset.
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You can also press the numeric key that is already associated with a preset. But in this way,
you can only move local camera to 10 preset positions (corresponding to 0 to 9 key on the
remote control) at most.
To move the local camera to a preset position via web user interface:
1. Click Home.
2. Hover your cursor over yourself on the left side of the screen, and then click .
3. Click a number to move local camera to this stored preset.
You can move local camera to 12 preset positions (corresponding to 0 to 12 key on the
web user interface).
Updating the Stored Preset
You can update the stored presets to see the current preview screens. It helps you decide where
you want your camera to move.
To update the stored preset during a video call:
1. Press or to open Talk Menu.
2. Press or to scroll to Other and then press to expand the menu.
3. Press or to scroll to Preset and then press to enter submenu.
4. Select Update Preset, and then press .
All preview screens will be updated.
Editing the Stored Preset
You can edit the stored presets to adjust camera angle and focus.
To edit the stored preset during a video call:
1. Press or to open Talk Menu.
2. Press or to scroll to Other and then press to expand the menu.
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3. Press or to scroll to Preset and then press to enter submenu.
4. Select Edit, and then press .
5. Select a preset, and then press .
6. Press the navigation key to adjust the angle of the camera or press or to adjust the
focus of the camera.
7. Press to store the camera preset.
8. Press to return.
Placing a Preset at the Top
To place a preset at the top list during a video call:
1. Press or to open Talk Menu.
2. Press or to scroll to Other and then press to expand the menu.
3. Press or to scroll to Preset and then press to enter submenu.
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4. Select Stick, and then press .
5. Select a preset, and then press .
The selected preset is placed at the top.
6. Press to return.
Deleting the Stored Preset
To delete the stored presets during a video call:
1. Press or to open Talk Menu.
2. Press or to scroll to Other and then press to expand the menu.
3. Press or to scroll to Preset and then press to enter submenu.
4. Select Delete and then press .
5. Select the stored presets, and then press .
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6. Press or to scroll to OK and then press to delete selected presets.
7. Press to return.
Clearing the Stored Preset
To clear the stored presets during a video call:
1. Press or to open Talk Menu.
2. Press or to scroll to Other and then press to expand the menu.
3. Press or to scroll to Preset and then press to enter submenu.
4. Select Clear and then press .
5. Press or to scroll to OK and then press to clear all presets.
6. Press to return.
Video Recording
Before recording video, make sure a USB flash driver is connected to VC800 codec, VCH50 video
conferencing hub or CP960 conference phone and the USB feature is enabled. For more
information, please refer to USB Configuration on page 62.
The recorded video will be saved in .mkv format and named as the recorded time and date.
Video can be played on either the system itself or on a computer using an application capable of
playing .wav files.
Note
The system supports FAT32 and NTFS format USB flash drive or removable hard drive. When
using the NTFS format, only the first partition is supported.
After the USB flash drive is connected and the USB feature is enabled, the display device will
prompt “USB device available now”. The icon will appear on the status bar of the display
device.
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Before recording video, you need to know the following:
When recording video, it is not allowed to play or delete the video from the menu.
When recording video, it is not allowed to capture screenshots, but you can view and
delete screenshots.
When playing video recording, it is not allowed to record again.
When receiving or making a call, it is not allowed to record.
If you answer an incoming call during recording, the system will go on recording.
When recording during a video call, the record will be finished automatically after the call
ends.
When playing, recording or pausing video, the system will not go to sleep automatically.
If you remove the working USB flash drive or insert another USB flash drive during
recording, the recording will be stopped.
To configure video recording via web user interface:
1. Click on Setting->Video & Audio.
2. Select the desired value from the pull-down list of Recording.
3. Click Confirm to accept the change.
To record video via the remote control when the system is idle or during a call:
1. Press to start recording and then press again to stop recording.
When you start recording, the display device will show and the recording time. When
you stop recording, the recording icon disappears from the screen. The display device
prompts “USB Record Successed”.
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To record video via the CP960 conference phone when the system is idle:
1. Tap to start recording and then tap to stop recording.
To record video via the CP960 conference phone when the system is during a call:
1. Tap to start recording and then tap or Recording to stop recording.
When you start recording, the status bar of touch screen will prompt “Recording”. When
you stop recording, the display device prompts “USB recording successfully”.
To view recorded video via the remote control:
1. Select (More menu).
2. Press or to scroll to Record and then press to enter submenu.
3. Press or to scroll to Video and then press .
4. Press or to select desired video, and then press or select .
5. You can do the following:
- Select to pause the video.
- Select to continue playing video.
- To skip forward the video, press . Press once to skip forward 4 seconds.
- To rewind the video, press . Press once to rewind 4 seconds.
- To adjust the volume of the speakerphone, press or .
- Select to stop playing video.
You can also press on the remote control to stop playing video.
When receiving an incoming call while you are playing video, the system will stop playing video
automatically.
To delete recorded video via the remote control:
1. Select (More menu).
2. Press or to scroll to Record and then press to enter submenu.
3. Press or to scroll to Video and then press .
4. Press or to scroll to a video.
5. Select to delete the video.
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The display device prompts “Delete this video?”
6. Press or to scroll to OK and then press .
Auto Recording
Auto recording feature is available only when the recording feature is enabled. If it is enabled,
the system will start recording automatically once a call is established. Make sure a USB flash
drive is connected and the USB feature is enabled. You can configure auto recording feature via
web user interface only.
To configure auto recording feature via web user interface:
1. Click on Setting->Video & Audio.
2. Select the desired value from the pull-down list of Auto Recording.
3. Click Confirm to accept the change.
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Screenshot
You can capture the screenshot from the camera via the remote control, CP960 conference
phone or web user interface. Make sure a USB flash driver is connected to VC800 codec, VCH50
video conferencing hub or CP960 conference phone and the USB feature is enabled. For more
information, please refer to USB Configuration on page 62.
You can view, delete or scale the screenshots via the remote control.
When you capture a screenshot via web user interface, you can save the screenshots to the
computer. The stored screenshot will be saved in .jpg format and named as the captured time
and date. You can view the screenshot using an application capable of viewing .jpg pictures.
Note
Before capturing screenshots, you need to know the following:
When receiving or making a call, it is not allowed to capture screenshots.
When recording video, it is not allowed to capture screenshots.
If multiple USB flash drives are connected, and you remove the working USB flash drive,
the remained one can continue to work seamlessly.
To configure screenshot feature via web user interface:
1. Click on Setting->Video & Audio.
2. Select the desired value from the pull-down list of Screenshot.
3. Click Confirm to accept the change.
The system supports FAT32 and NTFS format USB flash drive or removable hard drive. When
using the NTFS format, only the first partition is supported.
After the USB flash drive is connected and the USB feature is enabled, the display device will
prompt “USB device available now”. The icon will appear on the status bar of the display
device.
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To capture screenshots via the remote control when the system is idle or during a call:
1. If is set to Screenshot key, press to capture screenshot.
For more information on how to customize the key, refer to Custom Key Type on page 61.
To capture screenshots via the CP960 conference phone when the system is during a call:
1. Tap -> .
Capturing the screenshot via web user interface at the path Home->Screenshot.
Viewing Screenshots
To view screenshots via the remote control:
1. Select (More menu).
2. Press or to scroll to Record and then press to enter submenu.
3. Press or to scroll to Screenshot, and then press .
4. Press or to select desired screenshots, and then press or select .
5. You can do the following:
- Press or to view previous or next screenshot.
- Press or to zoom screenshot in/out.
- Select to exit.
You can also press on the remote control to exit.
Deleing Screenshots
To delete screenshots via the remote control:
1. Select (More menu).
2. Press or to scroll to Record and then press to enter submenu.
3. Press or to scroll to Screenshot, and then press .
4. Press or to select desired screenshots, and then select .
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The display device prompts ”Delete this screenshot?”
5. Press or to scroll to OK and then press .
Video Layout
The total number of available screen layouts depends on the number of connected callers,
whether a single display or a dual display is used, and whether a presentation is being viewed.
Screen layouts appear as one of the following types:
OnePlusN ( / ): In this layout, the assigned participant is given prominence in
the largest pane regardless of who is currently speaking. Other participants are displayed
in a strip beside the assigned speaker.
Selected Speaker ( / ): In this layout, only the selected speaker is seen in a
large pane.
Equal N×N ( / ) : In this layout, every participant is given equal prominence in
equal-sized panes.
Picture-in-Picture ( / ): During two-way video calls, the far end or your site
(the near end) is shown in full screen, while the other participant is shown in the PIP
(Picture-in-Picture).
Speaker View ( / ): During multi-way video calls, the active speaker is given
prominence in the largest pane. Other participants are displayed in a strip beside the active
speaker.
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Changing Video Layout
To change screen layout via the remote control:
1. Press during a call.
2. Select the desired layout, and then press .
To change screen layout via the CP960 conference phone:
1. Tap during a call.
2. Tap the desired layout.
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Single Display Screen Layouts
Two-way Video Calls
Picture-in-picture layout is used by default.
Two-way Video Call with a Presentation
The PC content is given prominence in the largest pane. Other participants are displayed in a
strip beside the PC content.
Multi-way Video Calls
Take four-way video calls as an example.
Voice activation layout is used by default. The active speaker is given prominence in the largest
pane. Other participants are displayed in a strip beside the active speaker.
Multi-way Video Call with a Presentation
Take four-way video calls as an example.
Far end
Local
PC Content
Far
Local
Speaker
Far
Local
Far
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Voice activation layout is used by default. The PC content is given prominence in the largest
pane. Other participants are displayed in a strip beside the PC content. The speaker is fixed at
the bottom-left corner.
Dual Display Screen Layouts
To make it easier for users to view video images, users can connect two display devices to
Display1 and Display2 ports respectively. When two display devices are connected to the VC800
codec, the status bar of the primary display device will display icon.
Two-way Video Calls
Primary display device Secondary display device
Two-way Video Call with Presentation
Primary display device Secondary display device
Multi-way Video Calls
Take four-way video calls as an example. Voice activation layout is used by default.
Primary display device: The active speaker is given prominence in the largest pane. Other
participants are displayed in a strip beside the active speaker.
Far end
Local
Speak
Local
Far
Far
PC Content
PC Content
Local
Far end
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Secondary display device: local image is seen in a large pane.
Primary display device Secondary display device
Multi-way Video Call with Presentation
Take four-way video calls as an example. Voice activation layout is used by default.
Primary display device: The active speaker is given prominence in the largest pane. Other
participants are displayed in a strip beside the active speaker.
Secondary display device: PC content is seen in a large pane.
Primary display device Secondary display device
Specifying Content to the secondary display device
To specify the content to be displayed on the secondary display device via the remote
control:
1. Press or to open Talk Menu.
2. Press or to scroll to Other, and then press to expand the menu.
3. Press or to scroll to Focus (Display2) and then press to enter submenu.
4. Press or to scroll to select the desired content, and then press .
The secondary display device displays the selected content. The icon is displayed on
the focus content.
After reassigning the content, the PC content on the second display device will
automatically be displayed on the primary display device.
Voice Activation
Voice activation displays the active speaker in largest pane. Other participants are displayed in a
strip beside the active speaker. To minimize the changes in the layout, when a new speaker is
identified, the previous speaker is replaced by the new speaker. You can configure voice
Speaker
Far
Local
Far
Local
Speaker
Far
Local
Far
PC Content
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activation via web user interface only.
To configure the voice activation via web user interface:
1. Click on Setting->Conference Setting.
2. Select the desired value from the pull-down list of Voice Activation.
3. Select the desired value from the pull-down list of Video Hold Active Duration.
When a participant’s voice duration is greater than this duration (1 second), the system
refreshes the display and replaces the last active speaker with the active speaker.
4. Click Confirm to accept the change.
Note
View Switching
View switching enables to switch video images on the display device automatically. The
switching is initiated when the number of participants exceeds the number of windows in the
selected video layout. You can configure view switching via web user interface only.
Average Mode
Up to 9 video images can be displayed in Equal N×N layout. When the number of participants
exceeds 9, all participants’ video images will be switched automatically.
To configure view switching via web user interface:
1. Click on Setting->Conference Setting.
Voice activation takes effect only when there are more than two participants in a conference call.
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2. In the Average Mode field, select the desired value from the pull-down list of View
Switching Interval.
By default, the video images will be switched automatically every 30 seconds.
3. Do one of the following:
- Mark the Single View Round radio box to switch one video image at a time.
- Mark the Full Screen Round radio box to switch all video images at a time.
4. Click Confirm to accept the change.
Note
1+N Mode
Up to 8 video images can be displayed in Speaker View layout and OnePlusN layout. When the
number of participants exceeds 8, all participants’ video images (except the active speaker) will
be switched automatically.
To configure view switching via web user interface:
1. Click on Setting->Conference Setting.
In Equal N×N layout, video image of the active speaker is indicated by an orange border.
If you shares content in Equal N×N layout, the location of PC content is fixed at the top-left
corner and will not be switched automatically.
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2. In the 1+N Mode field, select the desired value from the pull-down list of View Switching
Interval.
By default, the video images will be switched automatically every 30 seconds.
3. Do one of the following:
- Select the desired value from the pull-down list of View Round.
You can configure how many video images to be switched at a time.
- Mark the Full Screen Round radio box to switch all video images at a time.
4. Click Confirm to accept the change.
Note
If you share content in Speaker View layout and OnePlusN layout, the PC content is given
prominence in the largest pane. The active speaker is fixed at the bottom-left corner, and
other video images will be switched automatically.
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139
Video Conference Platform
Yealink video conferencing system can log into the Yealink VC Cloud Management
Service/Yealink Meeting Server/StarLeaf/Zoom/Pexip/BlueJeans/Mind/Custom platform.
Users can access Virtual Meeting Rooms(VMR) using Yealink video conferencing system, whilst
benefiting from both the features provided by Yealink, such as 1080p HD video and audio, and
features provided by StarLeaf/Zoom/Pexip/BlueJeans/Mind, including high end customization &
interoperability.
If you don’t log into Cloud platform or you only log into the Yealink VC Cloud Management
Service platform/Yealink Meeting Server, you can configure the address of the third-party
platform in advance. So that your dialing screen will appear this third-party platform, even if you
don’t log into the third-party platform, you can still select the desired third-party platform to call
corresponding VMRs quickly. For more information, refer to
Yealink VC800 Full HD Video
Conferencing System Administrator Guide
.
This chapter provides the information about using the Cloud platform. Topics include:
Using the Yealink VC Cloud Management Service Platform
Using the Yealink Meeting Server
Using the StarLeaf Cloud Platform
Using the Zoom Cloud Platform
Using the BlueJeans Cloud Platform
Using the Pexip Platform
Using the Mind Platform
Using the Custom Platform
Using the Yealink VC Cloud Management Service
Platform
You can log into the Yealink VC Cloud Management Service platform, and dial other Yealink
Cloud accounts to establish calls.
Dialing Yealink Cloud Accounts
To dial Yeaink Cloud numbers via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Select Yealink VC Cloud Management Service from the pull-down list of Call Type
before calling.
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3. Enter the desired Yealink Cloud number using the keypad or the on-screen keyboard.
7. Press to select (video call) or (voice call), and then press to dial out
the number.
To dial Yeaink Cloud numbers via the CP960 conference phone:
1. Tap .
2. Tap the Auto field.
3. Tap Yealink VC Cloud Management Service in the pop-up dialog box.
4. Enter the desired Yealink Cloud number.
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5. Tap Send.
Note
Using the Yealink Meeting Server
You can register a YMS account.
When you are using the YMS account, you can:
Dial the other YMS accounts to establish a conversation.
View and Join a scheduled conference.
Initiate or join a meet now conference.
Manage the YMS video conference
Dialing YMS Accounts
To dial a YMS account using the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Select Yealink Meeting Server from the pull-down list of Call Type before calling.
3. Enter the desired YMS account using the keypad or the on-screen keyboard.
If you want to place a call to a Yealink Cloud contact who is in the same Yealink Cloud
directory as you, you can enter the 9-digit Cloud number or the extension (the last four
Cloud number) to place a call. If you want to place a call to a Cloud contact who is in
different Yealink Cloud directory from you, you should enter the 9-digit Cloud number to
place a call.
If you log into Yealink VC Cloud Management Service platform using the built-in Cloud
number, your directory will not include the Yealink Cloud contacts, but you can dial other
Yealink Cloud accounts.
Cloud call is encrypted by default. You will see an encryption icon during a Cloud call.
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8. Press to select (video call) or (voice call), and then press to dial out
the number.
To dial a YMS account via the CP960 conference phone:
1. Tap .
2. Tap the Auto field.
3. Tap Yealink Meeting Server in the pop-up dialog box.
4. Enter the desired YMS account.
5. Tap Send.
YMS Video Conference
When you register a YMS account, you can use video conference feature.
There are two types of YMS video conference:
Scheduled conference: You should schedule the conference using the Yealink Meeting
Server or Microsoft Outlook software.
Meet Now: You can initiate a meet now conference at any time, without a reservation.
Note
Scheduled Conference
You can schedule a conference using the Yealink Meeting Server or Microsoft Outlook software.
After you schedule the conference, the scheduled conference will be added to all invitees’ video
If more than one IP phone registered the same YMS account join the same conference,
the former IP phone which joined the conference will leave the conference automatically.
The conference only allows one of them to join the conference.
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conferencing system. And invitee whose YMS account is associated with an email address, will
receive an email about how to join the conference.
For more information on how to schedule a conference using the Yealink Meeting Server or
Microsoft Outlook software, refer to
Yealink Meeting Server User Guide
.
Viewing Conference Schedules
When you schedule a conference or receive an invitation to a conference, the conference details
will appear on the idle screen and the menu.
If the conference organizer edits the conference content (e.g., time and participants) or cancel
the conference via Yealink Meeting Server or Microsoft Outlook software after you have sent the
invitation, the conference schedule will update in real time. Expired conferences will not be
displayed on your VC800 video conferencing system and CP960 conference phone.
To view your conference schedules on the idle screen:
The idle screen of display device and CP960 conference phone displays the upcoming or
ongoing conference schedules for today.
To view your conference schedules on the device display when you are sharing contents:
The idle screen will display the upcoming or ongoing conference schedules for today. And the
conference schedule will be hidden in 5 seconds.
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The conference schedule will appear again 30 minutes before the conference starts, and then be
hidden automatically. And it will appear every 10 minutes until the conference starts. The
conference schedule shows the conference details, as below:
The conference reminder will appear 5 minutes before the conference starts. For more
information, refer to Joining a Scheduled Conference on page 146.
To view your conference schedules on the CP960 conference phone:
1. The touch screen displays the upcoming or ongoing conference schedules for today.
To view schedule conferences in the menu via the remote control:
1. Select (Schedule menu).
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Your ongoing conferences and upcoming conferences are listed for the latest month.
2. Press or to scroll to the desired conference.
You can view subject, time, organizer, ID, password and participants.
To view schedule conferences in the menu via the CP960 conference phone:
1. Tap .
Your ongoing conferences and upcoming conferences are listed for the latest month.
2. Tap the desired conference.
You can view subject, time, organizer, ID, password and participants.
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Joining a Scheduled Conference
You can join conferences in following three ways:
Joining a scheduled conference from a conference reminder
Joining a scheduled conference from the conference schedule
Joining a scheduled conference from notification center of CP960
Dialing to join a scheduled conference
Note
Joining a Scheduled Conference from a Conference Reminder
A reminder pop-up is displayed 5 minutes before the conference starts. The reminder shows the
main information of the schedule, including subject, date & time and organizer.
Do one of the following via the remote control:
- Select Join, and press to join the scheduled conference.
- Select Detail, and press to view conference details.
By default, you can join a scheduled conference that is about to take place in 5 minutes or less.
The administrator can configure when participants can join the scheduled conference. For more
information, please contact your administrator.
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- Select Ignore, and press to remove the reminder from the screen and stop all future
reminders for this schedule.
Do one of the following via the CP960 conference phone:
- Tap Join to join the scheduled conference.
- Tap Detail to view conference details.
- Tap Ignore to remove the reminder from the screen and stop all future reminders for this
schedule.
Note
Joining a Scheduled Conference from Conference Schedules
To join a schedule conferences from conference schedule via the remote control:
1. Select (Schedule menu).
Your ongoing conferences and upcoming conferences are listed for the latest month.
2. Press or to scroll to the desired conference.
When the conference is about to take place in 5 minutes or less, a Join soft key appears by
default.
When the system is in a call, the conference reminder will not pop up. After the call ends and the
scheduled conference is still ongoing, the reminder will pop up. But if the scheduled conference
ends, the reminder will not pop up.
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3. Select the Join soft key, and then press .
To join a schedule conferences from conference schedule via the CP960 conference phone:
1. Tap .
2. Your ongoing conferences and upcoming conferences are listed for the latest month.
3. Tap the desired conference.
4. When the conference is about to take place in 5 minutes or less, the Join soft key turns
green by default.
5. Tap Join.
Joining a Scheduled Conference from Notification Center
By default, when the conference is about to take place in 5 minutes, the status bar displays the
icon and the notification center displays the conference information. You can tap the
desired conference notification to join the conference in advance. Or during the conference, you
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can tap the desired conference notification to join the conference.
To join a schedule conferences from notification center via the CP960 conference phone:
1. Swipe down from the top of the screen to enter the notification center.
2. Tap the desired conference notification to join the conference.
Dialing into a Scheduled Conference
If you schedule a conference or you are invited to a scheduled conference, you can obtain the
conference information in following ways:
Invitee will receive an email, which includes the IP address, conference ID and conference
password.
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VC800 video conferencing system will display conference information, which includes the
conference ID and conference password. For more information, refer to Viewing
Conference Schedules on page 143.
Contact the conference participants.
To dial into the scheduled conference, do one of the following:
If you have registered a YMS account and you are invited to join the scheduled conference,
you can dial the conference ID to join the conference.
Obtain the conference information from your VC800 video conferencing system or your
email address.
If you have registered a YMS account but you are not invited to join the scheduled
conference, you can dial the conference ID, and then enter conference password to join the
conference.
Obtain the conference information from the other conference participants.
If you do not register a YMS account, you can dial IP address of the server, and then enter
conference ID and conference password to join the conference.
Obtain the conference information from the other conference participants.
To join from a SIP device, please dial conference ID** conference password@IP address of
the server.
Obtain the conference information from your email address other conference participants.
To join from a H.323 device, please dial IP address of the server ##conference
ID**conference password.
Obtain the conference information from your email address other conference participants.
Note
Applying for Speaking
When you schedule a video conference using the Yealink Meeting Server or Microsoft Outlook
software, there are two modes for video conference: Discussion mode and Training mode. For
more information, refer to
Yealink Meeting Server User Guide
.
In Discussion mode conference, participants can speak freely.
In Training mode conference, all guests are muted automatically except the moderator (or the
organizer). Guests need to wait for the moderator to appoint lecturers. If guests want to speak,
they should apply for speaking. Only when the moderator allows the application, can they speak
freely.
To apply for speaking via the remote control:
1. When enter the Training mode conference, muted participants’ display device prompts:
“Please press to apply for speaking” in first 30 seconds.
If the system fails to join the scheduled conference, please refer to General Issues on page 186.
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2. Press on the remote control.
The applicant’s display device prompts “ Apply for speaking”.
To apply for speaking via the CP960 conference phone:
1. When enter the Training mode conference, do one of the following to apply for speaking:
- Tap on the CP960’s touch screen.
- Tap mute key on the CP960 conference phone.
- Tap mute key on the CPW90 Wireless Expansion Mic.
- Tap mute key on the CPE90 Wired Expansion Mic.
The touch screen prompts “Apply to speak, please wait”.
Processing the Application
If you are the moderator (or an organizer) of video conference in training mode, you can allow
or refuse the applicant to speak via the CP960 conference phone.
To process application via the CP960 conference phone:
1. Do one of the following:
- Tap Allow to allow the applicant to speak.
- Tap during a call.
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Tap to allow the applicant to speak or tap Clear handup to clear all request.
Meet Now
When you log into the VC800 system using an YMS account, you can use Meet Now feature.
Initiating a Meet Now Conference
You can initiate a meet now conference at any time.
In meet now conference, if you receive a call from YMS contacts, a reminder will prompt that
you can allow or refuse the contact to join the conference.
To initiate the meet now conference via the remote control:
1. Select (Meet Now menu).
The conference is initiated successfully.
To initiate the meet now conference via the CP960 conference phone:
1. Tap .
The conference is initiated successfully.
Dialing to Join a Meet Now Conference
You can dial to join a meet now conference that is initiated by others. And you can obtain the
conference information from the conference participants.
To dial to join a meet now conference:
1. Do one of the following:
- If you register a YMS account, you can dial the conference ID to join the conference.
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- Dial conference ID**@IP address of the server to join the conference.
- Dial IP address of the server ##conference ID to join the conference.
YMS Video Conference Management
This chapter introduces how to manage YMS video conference (scheduled conference and meet
now conference).
Inviting Conference Participants
During the YMS video conference, you can use the remote control or CP960 conference call to
invite other YMS contacts to join the conference.
To invite participants during a YMS video conference via the remote control:
1. Press or to open Talk Menu.
2. Press or to scroll to Invite and then press to expand the menu.
3. Do one of the following:
- If you select Dial, enter a YMS account, and then dial out.
- If you select Group Dial, check the desired YMS contacts’ checkboxes, and then press
to select Start conference call.
4. Repeat above steps until all participants have been added.
To invite participants during a YMS video conference via the CP960 conference phone:
1. Tap .
2. Do one of the following:
- If you tap , tap the desired YMS contacts, and then tap to dial out.
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- If you tap , enter a YMS account, and then tap Add Members.
Repeat this step to add more members, and then tap to dial out.
Note
Removing Conference Participants
If you are the organizer/moderator of a YMS video conference, you can remove conference
participants via the remote control or CP960 conference phone.
To remove conference participants via the remote control:
1. Press or to open Talk Menu.
2. Press or to scroll to Remove and then press to enter the submenu.
3. Select a member that you want to remove, and then press .
To remove conference participants via the CP960 conference phone:
1. Tap during a call.
The touch screen displays all participants.
If you fail to send invitation, you can re-send the invitation according to the prompt or contact
your administrator.
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2. Tap after the participant that you want to remove.
Muting or Unmuting All Conference Participants
If you are the organizer/moderator of a YMS video conference, you can use the CP960
conference phone to mute or unmute all conference participants except for yourself.
In scheduled conference, conferences participants muted by an organizer/moderator cannot
unmute themselves.
To mute all conference participants via the CP960 conference phone:
1. Tap during a call.
The touch screen displays all participants.
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2. Tap All mute to mute all participant.
To unmute all conference participants via the CP960 conference phone:
1. Tap during a call.
The touch screen displays all participants.
2. Tap All unmute to unmute all participant.
Muting or Unmuting a Conference Participant
If you are the organizer/moderator of a YMS video conference, you can use the CP960
conference phone to mute or unmute any conference participants.
In scheduled conference, conferences participants muted by an organizer/moderator cannot
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unmute themselves.
To mute a conference participant via the CP960 conference phone:
1. Tap during a call.
The touch screen displays all participants.
2. Tap after the participant that you want to mute.
The participant is muted, and the icon changes to .
To unmute a conference participant via the CP960 conference phone:
1. Tap during a call.
The touch screen displays all participants.
2. Tap after the participant that you want to unmute.
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The participant is unmuted, and the icon changes to .
Leaving the Conference
All participants can use the remote control or CP960 conference phone to leave the conference
at any moment.
To leave the conference via the remote control:
1. Press .
2. Select Leave, others keep going, and then press .
Other participants remain connected.
To leave the conference via the CP960 conference phone:
1. Tap EndCall.
2. Tap Leave, others keep going.
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Other participants remain connected.
Ending the Conference
If you are the organizer/moderator of a YMS video conference, you can use the remote control
or CP960 conference phone to end the conference.
To end the conference via the remote control:
1. Press .
2. Select End conference, and then press .
To end the conference via the CP960 conference phone:
1. Tap EndCall.
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2. Tap End conference.
Using the StarLeaf Cloud Platform
You can log into the StarLeaf Cloud platform.
When you place a call using the StarLeaf Cloud account, you can:
Call the other StarLeaf Cloud account to establish a point to point call.
Call the conference ID to join the Virtual Meeting Rooms.
Call between StarLeaf Cloud account and Microsoft Skype for Business/Lync account.
Dialing StarLeaf Cloud Numbers
To dial StarLeaf Cloud numbers via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
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2. Select StarLeaf Cloud number from the pull-down list of Call Type before calling.
3. Enter a StarLeaf Cloud number using the keypad or the on-screen keyboard.
4. Press to select (video call) or (voice call), and then press to dial out
the number.
To dial StarLeaf Cloud numbers via the CP960 conference phone:
1. Tap .
2. Tap the Auto field.
3. Tap StarLeaf Cloud number in the pop-up dialog box.
4. Enter the desired YMS account.
5. Tap Send.
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Joining the StarLeaf Meeting
To join the StarLeaf meeting via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Select StarLeaf Cloud number from the pull-down list of Call Type before calling.
3. Enter a conference ID using the keypad or the on-screen keyboard.
4. Press to select (video call) or (voice call), and then press to dial out
the number.
To join the StarLeaf meeting via the CP960 conference phone:
1. Tap .
2. Tap the Auto field.
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3. Tap the StarLeaf Cloud number in the pop-up dialog box.
4. Enter a conference ID.
5. Tap Send.
Using the Zoom Cloud Platform
You can log into the Zoom Cloud platform, and join the Zoom meeting.
Joining the Zoom Meeting
To join the Zoom meeting via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
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2. Select Zoom from the pull-down list of Call Type before calling.
3. Enter a conference ID using the keypad or the on-screen keyboard.
4. Press to select (video call) or (voice call), and then press to dial out
the number.
5. Follow the voice prompt to join the Zoom meeting.
To join the Zoom meeting via the CP960 conference phone:
1. Tap .
2. Tap the Auto field.
3. Tap Zoom in the pop-up dialog box.
4. Enter a conference ID.
5. Tap Send.
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6. Follow the voice prompt to join the Zoom meeting.
Note
Using the BlueJeans Cloud Platform
You can log into the BlueJeans Cloud platform, and join the BlueJeans meeting.
Joining the BlueJeans Meeting
To join the BlueJeans meeting via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Select BlueJeans from the pull-down list of Call Type before calling.
3. Enter a conference ID using the keypad or the on-screen keyboard.
4. Press to select (video call) or (voice call), and then press to dial out
the number.
5. Follow the voice prompt to join the BlueJeans meeting.
To join the bluejeans meeting via the CP960 conference phone:
1. Tap .
2. Tap the Auto field.
If you enter nothing or enter wrong information, you can still be sent to the Zoom welcome
screen.
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3. Tap BlueJeans in the pop-up dialog box.
4. Enter a conference ID.
5. Tap Send.
6. Follow the voice prompt to join the BlueJeans meeting.
Note
Using the Pexip Platform
You can register the Pexip account.
When you place a call using the Pexip account, you can:
Call the device alias to establish a point to point call.
Call the aliases to join the Virtual Meeting Rooms, Virtual Auditoriums or Virtual Receptions.
Call between Pexip account and Microsoft Skype for Business/Lync account.
Dialing Pexip Alias
To dial Pexip alias via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
If you enter nothing or enter wrong information, you can still be sent to the BlueJeans welcome
screen.
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2. Select the registered alias from the pull-down list of Call Type before calling.
3. Enter the device alias or URI using the keypad or the on-screen keyboard.
4. Press to select (video call) or (voice call), and then press to dial out
the number.
To dial Pexip alias via the CP960 conference phone:
1. Tap .
2. Tap the Auto field.
3. Tap the registered alias in the pop-up dialog box.
4. Enter the device alias or URI.
5. Tap Send.
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Joining the Pexip Meeting
To join the Pexip meeting via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
2. Select the registered alias from the pull-down list of Call Type before calling.
3. Enter the conference alias or URI using the keypad or the on-screen keyboard.
4. Press to select (video call) or (voice call), and then press to dial out
the number.
5. Follow the voice prompt to join the Pexip meeting.
To dial Pexip alias via the CP960 conference phone:
1. Tap .
2. Tap the Auto field.
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3. Tap the registered alias in the pop-up dialog box.
4. Enter the device alias or URI.
5. Tap Send.
Using the Mind Platform
You can log into the Mind platform, and join the Mind meeting.
Joining the Mind Meeting
To join the Mind meeting via the remote control:
1. Select (Dial menu) or press to enter the pre-dialing screen.
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2. Select Mind from the pull-down list of Call Type before calling.
3. Enter a conference ID using the keypad or the on-screen keyboard.
4. Press to select (video call) or (voice call), and then press to dial out
the number.
5. Follow the voice prompt to join the Mind meeting.
To join the Mind meeting via the CP960 conference phone:
1. Tap .
2. Tap the Auto field.
3. Tap Mind in the pop-up dialog box.
4. Enter a conference ID.
5. Tap Send.
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6. Follow the voice prompt to join the Mind meeting.
Using the Custom Platform
When you register a custom account, you can use the corresponding platform feature.
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173
Using the CPW90 Wireless Expansion Mic
This chapter provides basic operating instructions for the CPW90 Wireless Expansion Mic. Topics
include:
LED Instructions
Charging the CPW90
Turning the CPW90 On or Off
Registering CPW90 with the CP960 Conference Phone
Viewing CPW90 Information
Muting or Unmuting the CPW90
Finding the Registered CPW90
Working Frequency
If you require additional information or assistance with your new phone, contact your system
administrator.
LED Instructions
Battery indicator LED on the CPW90 wireless expansion mic:
LED Status
Description
Solid green for one second
and then off
The CPW90 is turned on.
Solid green for 3 seconds
and then off
The CPW90 is in the idle mode.
Solid green
The CPW90 is fully charged.
Solid red
The CPW90 is being charged.
Fast flashing red 3 times
and then off
The battery capacity is too low to turn on
the CPW90.
Slowly flashing red
The battery capacity is less than 10%.
Off
If you tap the mute button, the battery indicator LED on the
CPW90 is still off, this means the CPW90 is turned off.
Mute indicator LED on the CPW90 wireless expansion mic:
LED Status
Description
Solid green
The CP960 conference phone enters the pre-dialing
screen.
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LED Status
Description
The CP960 conference phone is in a call and unmuted.
Slowly flashing red
The CP960 conference phone is receiving an incoming
call.
Solid red
The CP960 conference phone is muted.
Fast flashing yellow
The CPW90 is in the registration mode.
Slowly flashing yellow
The CPW90 has registered with the CP960 conference
phone, but the CPW90 is out of range.
The CPW90 has registered with the CP960 conference
phone, but the CP960 is turned off.
Flashing red and green
alternately
The CP960 conference phone is searching for the
CPW90 which has registered with it.
Off
The CPW90 is in the idle mode.
Placing the CPW90
The CPW90 has a rubber pads on its base to prevent it from sliding. You can place the CPW90
on a conference table. Do the following to ensure optimal voice quality:
For registering to CP960 conference phone successfully, make sure the CPW90 is less than
20 meters distant from the CP960 conference phone.
Place the CPW90 on a stable surface and keep it away from obstacles so that it can
effectively pick up sounds.
Charging the CPW90
If the CPW90 is not in use, we recommend you to charge the CPW90 even when the battery is
full.
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To charge the CPW90:
1. Put the CPW90 on the charging cradle.
2. Connect the micro USB port on the charging cradle to the USB port on the CP960 using a
0.3m USB cable.
During charging, the battery LED indicator on the CPW90 illuminates solid red. When the
battery capacity reaches 100%, the battery LED indicator on the CPW90 will illuminate solid
green.
Note
Turning the CPW90 On or Off
After the CPW90 starts, it registers with the CP960 conference phone automatically. You can
turn off CPW90 if it is not in use for a long period of time.
To turn on the CPW90:
1. Do one of the following:
- Put the CPW90 on a charging cradle, the CPW90 will turn on automatically.
- Long tap the mute button on the CPW90 for 3 seconds.
To turn off the CPW90:
1. Long tap the mute button on the CPW90, until the battery indicator LED on the CPW90
illuminates solid red for 3 seconds and then goes out.
Registering CPW90 with the CP960 Conference Phone
If the CPW90 has registered with the CP960 conference phone, you can skip this chapter. If the
CPW90 is not registered with the CP960 conference phone, you should register the CPW90 with
the CP960 conference phone manually. So that the CPW90 can work as expansion microphone
of the CP960 conference phone.
To register the CPW90 to the CP960 conference phone:
1. Do the following on the CP960 conference phone:
Tap ->Wireless Microphone.
If it is the first time you use the CPW90, you need to fully charge the CPW90 for normal use.
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Tap to search for a CPW90.
2. Turn on the CPW90.
The CPW90 enters the registration mode automatically. And the mute indicator LED on the
CPW90 fast flashes yellow.
The CPW90 registers with the CP960 conference phone automatically. If the registration is
successful, the mute indicator LED on the CPW90 goes out and the touch screen of CP960
conference phone prompts the CPW90 information: battery, work time and standby time.
Note
To deregister the CPW90:
1. Tap ->Wireless Microphone.
2. Select the desired mic, and then tap Detail.
You can register up to two wireless expansion microphones to a CP960 conference phone.
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3. Tap Unbind to deregister the CPW90.
The CPW90 can only be registered with one CP960 conference phone. If you want to register the
CPW90 to another CP960 conference phone, the CPW90 will be deregistered from the previous
CP960 conference phone automatically.
To register the CPW90 with another CP960 conference phone:
1. Do the following on another CP960 conference phone:
Tap ->Wireless Microphone.
Tap to search for a CPW90.
2. Put the CPW90 on the charging cradle and make sure it is charging.
3. Long tap the mute button on the CPW90 for 5 seconds.
The CPW90 enters the registration mode. And the mute indicator LED on the CPW90 fast
flashes yellow.
4. The CPW90 registers with the CP960 conference phone automatically.
Viewing CPW90 Information
When the CP960 conference phone and CPW90 wireless expansion mic are connected
successfully, you can view CPW90 status via the remote control, CP960 conference phone or
web user interface.
Available information of CPW90 includes:
Register Status
MIC Version
MIC Model
MICPOD IPEI
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Battery Status
Work Time(estimated working time)
Standby Time (estimated standby time)
To view the CPW90 information via the remote control:
1. Select (More menu).
2. Press or to scroll to Status and then press to enter submenu.
3. Press or to scroll to Wireless Micpod and then press .
4. Select the desired wireless micpod to view details.
To view the CPW90 information via the remote control:
1. Tap ->Wireless Microphone.
2. Tap Detail to view details.
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179
CPW90 information can be viewed via the web user interface at the path Status-> Wireless
Micpod.
Muting or Unmuting the CPW90
If the CP960 conference phone is in a call, you can tap the mute button on the CPW90 to mute
or unmute the CP960 conference phone.
Finding the Registered CPW90
You can find the CPW90 which has registered with your CP960 conference phone.
To find the registered CPW90 via the CP960 conference phone:
1. Tap ->Wireless Microphone.
2. Select the desired mic, and then tap Find.
The mute indicator LED on the CPW90 flashes red and green alternately.
Working Frequency
For reference, the Frequency/Channels of CPW90 used in each Region are tabulated below:
Freq
(MHz)
RF Carrier Index (DECT tester Numbering)
EU
Taiwan
US
LA
Korea
Brazil
Japan
1881.792
9
9
1883.520
8
8
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180
Freq
(MHz)
RF Carrier Index (DECT tester Numbering)
EU
Taiwan
US
LA
Korea
Brazil
Japan
1885.248
7
7
1886.976
6
6
1888.704
5
5
1890.432
4
4
1892.160
3
3
1893.888
2
2
1895.616
1
4(F1)
1897.344
0
3(F2)
1899.072
2(F3)
1900.800
1(F4)
1902.528
0(F5)
1904.256
1905.984
1907.712
1909.440
1911.168
4
1912.896
9
3
1914.624
8
2
1916.352
7
1
1918.080
6
0
1919.808
5
1921.536
4
4
1923.264
3
3
1924.992
2
2
1926.720
1
1
1928.448
0
0
1787.616
8
1789.344
7
1791.072
6
Using the CPE90 Wired Expansion Mic
181
Using the CPE90 Wired Expansion Mic
This chapter provides basic operating instructions for the CPE90 Wired Expansion Mic. Topics
include:
Placing the CPE90
Muting or Unmuting the CPE90
If you require additional information or assistance with your new phone, contact your system
administrator.
Placing the CPE90
The CPE90 has a rubber pads on its base to prevent it from sliding. You can place the CPE90 on a
stable surface and keep it away from obstacles so that it can effectively pick up sounds.
Muting or Unmuting the CPE90
If you connect the CPE90 wired expansion mic to the CP960 conference phone to expand the
audio range, you can tap on the CPE90 to mute or unmute the local voice.
User Guide for the VC800 Video Conferencing System
182
Troubleshooting
183
Troubleshooting
This chapter provides general troubleshooting information to help you solve problems you
might encounter when using your VC800 system. If you require additional information or
assistance with your new phone, contact your system administrator.
Ensure the system has not been physically damaged when experiencing a problem. Check
whether the cables are loose and the connections are correct and secure. These are common
causes of problems.
System Diagnostics
Diagnostic menus include:
Audio Diagnose: Check whether the audio output device can pick up voice and play audio
normally.
Camera Diagnose: Check whether the camera can pan and change focus normally.
Ping: Check whether the network between the local and the remote system is connected.
Trace Route: Display the route (path) and measure transit delays of packets across an
Internet Protocol (IP) network.
Audio Diagnose:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Diagnose and then press to enter submenu.
4. Press or to scroll to Audio Diagnose and then press .
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184
5. Speak into the microphone.
6. Check whether the microphone can pick up audio normally.
7. If the microphone picks up audio and plays back audio normally, it means that the audio
works well.
8. Press to stop audio diagnostics.
Camera Diagnose:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Diagnose and then press to enter submenu.
4. Press or to scroll to Camera Diagnose and then press .
5. Press or to adjust the camera position.
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185
6. Press or to adjust the focus.
7. If the camera can move and zoom normally, it means that the camera is working well.
8. Press to stop camera diagnostics.
Network diagnosis:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Diagnose and then press to enter submenu.
4. Press or to scroll to Ping and then press .
5. Press or to scroll to Start and then press .
You can also enter other IP address (for example, the IP address of the remote system) in
the Ping field.
It measures the round-trip time from transmission to reception and reports errors and
packet loss. The results of the test include a statistical summary of the response packets
received, including the minimum, maximum, and the mean round-trip times.
6. Press to return to Diagnose menu.
Trace Route:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Diagnose and then press to enter submenu.
4. Press or to scroll to Trace Route and then press .
5. Press or to scroll to Start and then press .
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186
You can also enter other IP address (for example, the IP address of the remote system) in
the Trace Route field.
If the test is successful, the VC800 system lists the hops between the system and the IP
address you entered. You can check whether congestion happens via the time cost
between hops.
6. Press to return to Diagnose menu.
General Issues
Why can’t the system place a call?
Check the network is available.
When making a call using an account, check that the account is registered.
Ensure the remote system supports the same call protocol as the local system. If you want
to place a call using another protocol, refer to Call Protocol on page 84.
Why can’t the system receive calls?
Check the network is available.
When receiving a call using an account, check that the account is registered.
Check that DND (Do Not Disturb) mode is deactivated on your system. Refer to Do Not
Disturb (DND) on page 112.
Why doesn’t the display device display the time and date correctly?
Check whether you have configured the system to obtain the time and date from the SNTP
server automatically. If the system fails to connect to the SNTP server, contact your system
administrator for more information. You can also configure the time and date manually. For
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187
more information, refer to Time & Date on page 50.
How to obtain the IP address of the system?
Three are three ways to obtain the IP address of the system:
The IP address of the system is shown on the top right corner of the display device.
Select (More menu).
Press or to scroll to Status and then press select Network.
The display device shows the network information about the system.
Press on the CP960 conference phone when the phone is idle and select Network.
The CP960’s touch screen displays the network information about the system.
Why does the system fail to call the far site?
Check whether the network of the near site is available.
Check whether the network of the far site is available.
Check whether the far site enables the DND feature.
Check whether the accounts have been registered correctly, and the system uses the
appropriate account to call the far site.
Check whether the local system can ping the IP address of the remote system successfully.
Ensure that the entered call information is correct.
Ensure that the called party is powered on.
Check whether the far site rejects your call.
Check whether the firewall blocks the inbound traffics from the other site.
Check whether the far site has already up to maximum call-in limitation.
If the near site is forced to use encryption, ensure that the far site enables encryption too.
Ensure that the far site supports the same call protocol as the near site.
Why does the system fail to call the far site via IP address?
Ensure that the network is connected correctly.
Ping the IP address of the far site. Contact your system administrator if it fails.
Camera Issues
How to adjust room lighting?
You can alter the environmental lighting and background colors of your environment to obtain
the best video quality. If light levels are too low you may consider adding artificial lighting.
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188
Reflected light from pale walls often produces excellent results.
Avoid the following situations:
Direct sunlight on the display device, the background, or the camera lens which creates
harsh contrasts.
Colored lighting.
Why can’t I adjust the camera angle and focus?
You can adjust the camera when the system is idle or during a call. The camera cannot be
adjusted when the system is in the menu screen.
Ensure that the batteries in the remote control are in good working condition, and installed
correctly.
Aim the remote control at the sensor when you perform a task.
Ensure that no objects are obstructing the sensor on the front of the camera.
Ensure that the LED on the front of the camera flashes green when you use the remote
control to perform a task.
Ensure that what you are controlling is the local camera.
Reboot the system.
If the above suggestions cannot solve your problem, perhaps the remote control is broken.
You can contact your system administrator for help.
Why is the video quality bad?
Ensure that the display device has suitable resolution.
Check whether the packet has been lost. For more information on packet loss, refer to Call
Statistics on page 117.
Contact your administrator to adjust the camera brightness and white balance.
Display Issues
Why is there no video on the display device?
Ensure that the display device is turned on.
Ensure that the display device is properly connected to VC800codec.
Ensure that the VC800 video conferencing system is turned on.
Ensure that you have selected the correct video input source.
Why can’t the display device start presentation?
Ensure that a PC is properly connected to the VC800 video conferencing system.
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189
Ensure that the PC is turned on.
Ensure that the VCH50 video conferencing hub is not broken.
Contact your administrator for help.
Video & Audio Issues
Why can’t I hear the audio during a call?
Ensure that the system has selected an available audio output device.
If you select VCS Phone as the audio output device, ensure that the CP960 conference
phone is connected to the VC800 codec, and LED indicators on the phone illuminate solid
green.
Ensure the proper volume level on the system.
Ensure that the microphone on the remote system is not muted.
Why can’t I hear a ring tone when receiving a call?
Ensure that the system has selected an available audio output device.
If you select VCS Phone as the audio output device, ensure that the CP960 conference
phone is connected to the VC800 codec, and LED indicators on the phone illuminate solid
green.
Ensure that the ring volume is not set to 0. If it is, the icon will appear on the status
bar of the display device, and the icon will appear on the CP960’s touch screen.
Adjust the ring volume when the system is idle via the remote control or CP960 conference
phone. For more information, refer to Volume Settings on page 56.
Ensure that the microphone of the remote system is not muted.
Why can’t I hear the other site clearly during a call?
Ensure that the speaker volume of the far site is not set too low.
Muffled audio reception from the far side may be caused by highly reverberant rooms.
Speak in close proximity to the phone.
Adjust the priority order for your audio codec if you have chosen a low-bandwidth audio
codec to be first.
For best results, ensure that the caller is using a Yealink video conferencing system. Audio
quality from your video conferencing system will vary when calling a non-Yealink system.
Dust and debris may cause audio quality. Do not use any kind of liquid or aerosol cleaner
on the phone. A soft, slightly damp cloth should be sufficient to clean the top surface of
the phone if necessary.
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190
Why is the voice quality poor?
Users may receive poor voice quality during a call, such as intermittent voice, low volume, echo
or other noise. It is difficulty to diagnosis the root causes of the voice anomalies. The possible
reasons are:
Users sit too far from or near to the microphone.
The audio pickup device is moved frequently.
Intermittent voice is probably caused by voice packet loss or jitter. Voice packet loss may
occur due to network congestion. Jitter may occur due to information reorganization of
the transmission or receiving equipment, such as, delay processing, retransmission
mechanism or buffer overflow.
Noise devices, such as computers or fans, may make it difficult to hear each other's voices
clearly.
Wires may also cause this problem. Replace the old with the new cables, and then
reconnect to check whether the new cables provide better connectivity.
System Maintenance
To configure the site name via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Advanced and then press .
4. Enter admin password (default password: 0000) in the Password field.
5. Press .
6. Press or to scroll to Reboot & Reset and then press .
7. Press or to scroll to Reboot and then press .
Troubleshooting
191
The display device prompts “Reboot the system?”.
8. Select OK, and then press .
You can reboot the system via web user interface at the path Setting->Upgrade->Reboot.
How to export PCAP trace?
We may need you to provide a PCAP trace to help analyze your problem. Exporting PCAP trace
is configurable via web user interface and remote control.
To capture packets via web user interface:
1. Click on Setting->Configuration.
2. Enter the desired value in the Packet Capture Count field.
3. Enter the desired value in the Packet Capture Clip Bytes field.
4. Select the desired value from the pull-down list of Pcap Filter Type.
If Custom is selected, enter the desired packet filter string in the Packet Filter String field.
5. Click Start to start capturing signal traffic.
6. Reproduce the issue to get stack traces.
7. Click Stop to stop capturing.
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192
8. Click Export to open the file download window, and then save the file to your local system.
To export a PCAP trace via remote control:
Before capturing packets, make sure a USB flash driver is connected to VC800 codec, VCH50
video conferencing hub or CP960 conference phone and the USB feature is enabled.
1. Long press when the system is idle or during a call.
The display device prompts “Onekey-capture has been turned on, press the Backspace key
for 2s to turn off it”.
2. Long press for 2 seconds to stop capturing packets.
The packets are saved in the yealink.debug folder on your USB flash driver.
How to export system log?
We may need you to provide your phone configurations to help analyze your problems. You can
export the system log to the local system or designated log server.
To export the system log to a local PC via web user interface:
1. Click on Setting->Configuration.
2. Mark the Local radio box in the Export System Log field.
3. Select 6 from the pull-down list of System Log Level.
Troubleshooting
193
The default system log level is 6.
4. Click Confirm to accept the change.
The web user interface prompts “Operating…Please wait…”.
Export the system log referring to the following steps.
5. Recreate the error to be documented in the trace.
6. Click Export to save the file to your local system.
How to export/import the system configurations?
We may need you to provide your system configurations to help analyze problems. In some
instance, you may need to import configurations to your system.
To export the system configurations via web user interface:
1. Click on Setting->Configuration.
2. Click Export.
3. Click Confirm to export the configurations.
To import the system configurations via web user interface:
1. Click on Setting->Configuration.
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194
2. Click Browse to locate a configuration file from your local system.
3. Click Import to import the configuration file.
Note
How to upgrade VC800 firmware?
To upgrade VC800 firmware via web user interface:
1. Click on Setting->Upgrade.
2. In the Upgrade Firmware field, click Browse to locate the VC800 firmware from your local
system.
3. Click Upgrade to upgrade the firmware.
The browser pops up the dialog box “Firmware will be updated. It will take 5 minutes to
The file format of configuration file must be *.bin.
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195
complete. Please don't power off!”.
4. Click Confirm to confirm upgrading.
To upgrade CP960 firmware via web user interface:
1. Click on Setting->Upgrade.
2. In the Upgrade CP Firmware field, click Browse to locate the CP960 firmware from your
local system.
3. Click Upgrade to upgrade the firmware.
The browser pops up the dialog box “Firmware will be updated. It will take 5 minutes to
complete. Please don't power off!”.
4. Click Confirm to confirm upgrading.
How to reset the system?
Reset the system to factory configurations after you have tried all appropriate troubleshooting
suggestions but have still do not solved the problem. You need to note that all customized
settings will be overwritten after reset. You can reset the system via the remote control or web
user interface.
To reset the system via the remote control:
1. Select (More menu).
2. Press or to scroll to Setting and then press to expand the menu.
3. Press or to scroll to Advanced and then press .
4. Enter admin password (default password: 0000) in the Password field.
5. Press .
6. Press or to scroll to Reboot & Reset and then press .
7. Press or to scroll to Reset and then press .
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196
The display device prompts “Reset to Factory?”
8. Select OK, and then press .
The system reboots automatically, The CP960’s touch screen prompts “Rebooting Please
wait…”. The phone will be reset to factory sucessfully after startup.
Note
Resetting the system is configurable via web user interface at the path
Setting->Upgrade->Reset to Factory.
Reset of the system may take a few minutes. Do not power off until the phone starts up
successfully.
Regulatory Notices
197
Regulatory Notices
Service Agreements
Contact your Yealink Authorized Reseller for information about service agreements applicable
to your product.
Limitations of Liability
TO THE FULL EXTENT ALLOWED BY LAW, YEALINK EXCLUDES FOR ITSELF AND ITS SUPPLIERS
ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR
FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF
YEALINK OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE
PURCHASE PRICE PAID, AT YEALINK’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES
WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL
PURPOSE.
Safety Instructions
Save these instructions. Read these safety instructions before use!
The following basic safety precautions should always be followed to reduce the risk of fire,
electrical shock, and other personal injury.
General Requirements
Before you install and use the device, read the safety instructions carefully and
monitor the situation during operation.
During the process of storage, transportation, and operation, please always keep
the device dry and clean.
During the process of storage, transportation, and operation, please avoid collision
and an impact to the device.
Please do not attempt to dismantle the device by yourself. In case of any
discrepancy, please contact the appointed maintenance center for repair.
Without prior written consent, no organization or individual is permitted to make
any change to the structure or the safety design of the device. Yealink is under no
circumstance liable to consequences or legal issues caused by such changes.
Please refer to the relevant laws and statutes while using the device. The legal rights
of others should be respected as well.
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198
Environmental Requirements
Place the device in a well-ventilated place. Do not expose the device to direct
sunlight.
Keep the device dry and free of dust.
Place the device on a stable and level platform.
Please do not place any heavy objects on the device in case of damageand and
deformation caused by the heavy load.
Keep at least 10 cm between the device and the closest object for heat dissipation.
Do not place the device on or near any inflammable or fire-vulnerable object, such
as rubber-made materials.
Keep the device away from any heat source or bare fire, such as a candle or an
electric heater.
Keep the device away from any household appliance with a strong magnetic field or
electromagnetic field, such as a microwave oven or a refrigerator.
Operating Requirements
Do not let a child operate the device without guidance.
Do not let a child play with the device or any accessory in case of accidental
swallowing.
Please only use accessories provided or authorized by the manufacturer only.
The power supply of the device shall meet the requirements of the input voltage of
the device. Please only use the surge protection power socket provided.
Before plugging or unplugging any cable, ensure that your hands are completely
dry.
Do not spill liquid of any kind on the product or use the equipment near water, for
example, near a bathtub, washbowl, kitchen sink, wet basement or near a swimming
pool.
Do not tread on, pull, or over-bend any cable in case of malfunction of the device.
During a thunderstorm, stop using the device and disconnect it from the power
supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL)
twisted pair (the radio frequency cable) to avoid lightning strike.
If the device is left unused for a rather long time, disconnect it from the power
supply and unplug the power plug.
When smoke or an abnormal noise or smell is emitted from the device, disconnect
the device from the power supply, and unplug the power plug immediately. Contact
the specified maintenance center for repair.
Do not insert any object into equipment slots that is not part of the product or
auxiliary product.
Before connecting a cable, connect the grounding cable of the device first. Do not
disconnect the grounding cable until you disconnect all other cables.
Cleaning Requirements
Before cleaning the device, stop using it and disconnect it from the power supply.
Use a piece of soft, dry and anti-static cloth to clean the device.
Regulatory Notices
199
Keep the power plug clean and dry. Using a dirty or wet power plug may lead to
electric shock or other perils.
Restriction of Hazardous Substances
Restriction of Hazardous Substances (RoHS) is a Chinese government regulation which aims to
restrict certain dangerous substances commonly used in electronic and electronic equipment.
The following table lists the names and content of toxic and hazardous substances or elements
probably contained in the products:
Parts Name
Toxic or Hazardous Substance and Elements
Lead
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
Chromium
(Cr+6)
Polybrominated
Biphenyls
(PBB)
Polybrominated
Diphenyl Ethers
(PDBE)
Plastic and
Polymeric
Parts
O
O
O
O
O
O
Metal Parts
X
O
O
O
O
O
PCBA
X
O
O
O
O
O
Cables and
Cable
Assemblies
O
O
O
O
O
O
LCD Screen
O
O
O
O
O
O
Batteries
O
O
O
O
O
O
Packing
Material
O
O
O
O
O
O
O: Indicates that toxic substances contained in all homogeneous materials in this product
are below the limit requirement in GB/T26572-2011 standard.
X: Indicates that toxic substances contained in all homogeneous materials in this product
are above the limit requirement in GB/T26572-2011 standard.
This table lists the toxic and hazardous substances contained in the machine. Based on the
material type, the data is provided by the supplier and has already been validated by Yealink
company.
Some harmful substances contained in the material cannot be replaced according to the current
technology. We constantly strive to improve our products.
User Guide for the VC800 Video Conferencing System
200
Appendix A - Time Zones
201
Appendix A - Time Zones
Time Zone
Time Zone Name
−11:00
Samoa
−10:00
United States-Hawaii-Aleutian
−10:00
United States-Alaska-Aleutian
−09:30
French Polynesia
−09:00
United States-Alaska Time
−08:00
Canada(Vancouver, Whitehorse)
−08:00
Mexico(Tijuana, Mexicali)
−08:00
United States-Pacific Time
−07:00
Canada(Edmonton, Calgary)
−07:00
Mexico(Mazatlan, Chihuahua)
−07:00
United States-Mountain Time
−07:00
United States-MST no DST
−06:00
Canada-Manitoba(Winnipeg)
−06:00
Chile(Easter Islands)
−06:00
Mexico(Mexico City, Acapulco)
−06:00
United States-Central Time
−05:00
Bahamas(Nassau)
−05:00
Canada(Montreal, Ottawa, Quebec)
−05:00
Cuba(Havana)
−05:00
United States-Eastern Time
−04:30
Venezuela(Caracas)
−04:00
Canada(Halifax, Saint John)
−04:00
Chile(Santiago)
−04:00
Paraguay(Asuncion)
−04:00
United Kingdom-Bermuda(Bermuda)
−04:00
United Kingdom(Falkland Islands)
−04:00
Trinidad&Tobago
−03:30
Canada-New Foundland(St.Johns)
−03:00
Denmark-Greenland(Nuuk)
−03:00
Argentina(Buenos Aires)
−03:00
Brazil(no DST)
−03:00
Brazil(DST)
−02:30
Newfoundland and Labrador
−02:00
Brazil(no DST)
−01:00
Portugal(Azores)
0
GMT
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202
Time Zone
Time Zone Name
0
Greenland
0
Denmark-Faroe Islands(Torshavn)
0
Ireland(Dublin)
0
Portugal(Lisboa, Porto, Funchal)
0
Spain-Canary Islands(Las Palmas)
0
United Kingdom(London)
0
Morocco
+01:00
Albania(Tirane)
+01:00
Austria(Vienna)
+01:00
Belgium(Brussels)
+01:00
Caicos
+01:00
Chad
+01:00
Spain(Madrid)
+01:00
Croatia(Zagreb)
+01:00
Czech Republic(Prague)
+01:00
Denmark(Kopenhagen)
+01:00
France(Paris)
+01:00
Germany(Berlin)
+01:00
Hungary(Budapest)
+01:00
Italy(Rome)
+01:00
Luxembourg(Luxembourg)
+01:00
Macedonia(Skopje)
+01:00
Netherlands(Amsterdam)
+01:00
Namibia(Windhoek)
+01:00
Poland (Warsaw)
+02:00
Estonia(Tallinn)
+02:00
Finland(Helsinki)
+02:00
Gaza Strip(Gaza)
+02:00
Greece(Athens)
+02:00
Israel(Tel Aviv)
+02:00
Jordan(Amman)
+02:00
Latvia(Riga)
+02:00
Lebanon(Beirut)
+02:00
Moldova(Kishinev)
+02:00
Russia(Kaliningrad)
+02:00
Romania(Bucharest)
+02:00
Syria(Damascus)
+02:00
Turkey(Ankara)
+02:00
Ukraine(Kyiv, Odessa)
+03:00
East Africa Time
+03:00
Iraq(Baghdad)
Appendix A - Time Zones
203
Time Zone
Time Zone Name
+03:00
Russia(Moscow)
+03:30
Iran(Teheran)
+04:00
Armenia(Yerevan)
+04:00
Azerbaijan(Baku)
+04:00
Georgia(Tbilisi)
+04:00
Kazakhstan(Aktau)
+04:00
Russia(Samara)
+04:30
Afghanistan(Kabul)
+05:00
Kazakhstan(Aqtobe)
+05:00
Kyrgyzstan(Bishkek)
+05:00
Pakistan(Islamabad)
+05:00
Russia(Chelyabinsk)
+05:30
India(Calcutta)
+05:45
Nepal(Katmandu)
+06:00
Kazakhstan(Astana, Almaty)
+06:00
Russia(Novosibirsk, Omsk)
+06:30
Myanmar(Naypyitaw)
+07:00
Russia(Krasnoyarsk)
+07:00
Thailand(Bangkok)
+08:00
China(Beijing)
+08:00
Singapore(Singapore)
+08:00
Australia(Perth)
+08:00
Russia(Irkutsk, Ulan-Ude)
+08:45
Eucla
+09:00
Korea(Seoul)
+09:00
Japan(Tokyo)
+09:00
Russia(Yakutsk, Chita)
+09:30
Australia(Adelaide)
+09:30
Australia(Darwin)
+10:00
Australia(Sydney, Melbourne, Canberra)
+10:00
Australia(Brisbane)
+10:00
Australia(Hobart)
+10:00
Russia(Vladivostok)
+10:30
Australia(Lord Howe Islands)
+11:00
New Caledonia(Noumea)
+11:00
Russia(Srednekolymsk Time)
+11:30
Norfolk Island
+12:00
New Zealand(Wellington, Auckland)
+12:00
Russia(Kamchatka Time)
+12:45
New Zealand(Chatham Islands)
+13:00
Tonga(Nukualofa)
User Guide for the VC800 Video Conferencing System
204
Time Zone
Time Zone Name
+13:30
Chatham Islands
+14:00
Kiribati
Index
205
Index
A
About This Guide v
Account Polling 91
Adding a Local Contact from the Call History
List 82
Adding Contacts 64
Adjusting Zoom Level of the Display Device
55
Answering or Rejecting Calls 110
Appendix A - Time Zones 201
Audio Input Device 88
Audio Output Device 86
Audio Setting 86
Auto Answer 110
Automatic Sleep Time 45
B
Backlight 46
Bandwidth Settings 85
C
Call History Management 76
Call Management 116
Call Mute 116
Call Protocol 84
Call Statistics 117
Camera Issues 187
Chapters in This Guide v
Charging the CPW90 179
Changing the Video Input Source 118
Changing Video Layout 132
Conference Management 102
Conference Type 102
Configuring Camera Presets 120
Connecting CPW90 to the VC800 video
Conferencing System 175
Connecting the Audio Device 23
Connecting the VC800 codec 22
Connecting the VC800 video conferencing
system 21
Controlling Local Camera 29
Controlling the Remote Camera 89
CP960 Conference phone 9
CP960+CPW90 Package 3
CP960+CPE90 Package 4
CPE90 Wired Expansion Mic
CPW90 Wireless Conferencing Microphone 11
CPW90 Working Frequency 179
Custom Key Type 61
Customizing the VC800 video conferencing
system 45
D
Declaration of Conformity vi
Deleting an Entry from the Call History List 80
Deleting Contacts 69
Directory 62
Display Issues 188
Dialing Pexip Alias 166
Dialing StarLeaf Cloud Numbers 160
Dialing Yealink Cloud Numbers 139
Documentations vi
Do Not Disturb (DND) 112
Dual Display Screen Layouts 134
E
Editing Contacts 68
Editing Number before Calling 108
Ending Calls 114
Entering Data and Editing Fields 35
Entering Data and Editing Fields Using CP960
37
Entering Data and Editing Fields Using Remote
Control 35
User Guide for the VC800 Video Conferencing System
206
F
Far Control Near Camera 89
G
General Issues 186
General Settings 45
Getting Started 1
H
Hiding Icons in a Call 59
Hiding IP Address 59
Hiding Heading Time 59
I
Icon Instructions 15
Icons on CP960 Conference phone 17
Icons on Display Device 15
Idle Screen 29
Idle Screen of CP960 Conference phone 31
Idle Screen of VC800 video conferencing system
30
Importing/Exporting Local Contact Lists 74
Initiating a Conference 99
Initiating a Conference by Dialing a Group 99
Initiating a Conference by Inviting Participants
101
Installing Batteries for the Remote Control 21
Installing the VC800 video Conferencing System
24
J
Joining a Scheduled Conference 146
Joining the BlueJeans Meeting 165
Joining the Meeting 106
Joining the Mind Meeting 169
Joining the Pexip Meeting 166
Joining the StarLeaf Meeting 160
Joining the Zoom Meeting 163
K
Keyboard Input Method 36
Key Tone 54
L
Language 49
LED Instructions 15
Limitations of Liability 197
M
Meet Now 152
Meeting Blacklist 107
Meeting Password 104
Meeting Whitelist 106
Mounting the VC800 codec on a TV 24
Mounting the VC800 codec on a Wall 25
Multipoint License 93
Muting or Unmuting the CPW90 177
N
Navigating Menus and Fields 32
Navigating the CP960 Conference phone 32
Navigating the Display Device 32
Network Quality Tip 117
O
Overview 1
P
Packaging Contents 1
Phone Package 1
Placing a Call from the Call History List 79
Placing a Call Using the CP960 conference
phone 97
Placing a Call Using the Remote Control 97
Placing a Call via Web User Interface 99
Placing Calls 91
Placing Calls to Contacts 66
Place Multiple Calls 99
Placing the CPW90 173
Powering the System On 26
Powering the System Off 28
Presentation 119
Index
207
Put the System to Sleep 27
R
Registration 29
Regulatory Notices 197
Restriction of Hazardous Substances 199
Remote Control 20
Remote Control Battery Safety Information 26
S
Scheduled Conference 142
Screen Saver 48
Screenshot 129
Searching for Contacts 71
Search Source List in Dialing 72
Service Agreements 197
Setup Wizard 28
Site Name 48
System Component Instructions 5
System Diagnostics 183
System Maintenance 190
System Status 35
T
Table of Contents v
Terms vii
Time & Date 50
Troubleshooting 139
Turning the CPW90 On or Off 174
Typographic Conventions vii
U
USB Configuration 62
User Interfaces 18
Using the BlueJeans Cloud Platform 165
Using the CPW90 Wireless Expansion Mic 173
Using the Custom Platform 169
Using the Mind Platform 169
Using the Pexip Platform 166
Using the StarLeaf Cloud Platform 160
Using the VC800 video conferencing system 91
Using the Yealink VC Cloud Mangagement
Service platform 139
Using the Yealink VC Cloud Management
Service Platform 139
Using the Zoom Cloud Platform 163
V
VC800 Codec 5
VC800 Package 1
VCH50 Video Conferencing Hub 7
VCR11 Remote Control 12
Video & Audio Issues 189
Video Conference Platform 139
Video Layout 131
Video Recording 125
Viewing Call History 77
Viewing CPW90 Information 177
Virtual Remote Control 20
Volume Settings 55
W
Website Snapshot 55
Web User Interface 19