Zenith ZRS4584W User Manual
Displayed below is the user manual for ZRS4584W by Zenith which is a product in the Fridges category. This manual has pages.
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Instruction Manual
ZRS4584W
Please read these instructions first before using your appliance
Thank you for choosing a Beko appliance.
Please take some time to read this user manual before using your appliance, to
ensure you know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the
appliance is correctly connected and fitted prior to use.
Please write your product model and serial number on the last page of this
user manual, and store in a safe location close to the appliance for easy future
reference.
This user manual may also be applicable for several other models. Differences
between models will be listed.
If you have any questions or concerns, please call our contact centre or find
help and information online at www.beko.co.uk
Symbols and their descriptions
This instruction manual contains the following symbols:
C Important information or useful usage tips.
A Warning against dangerous conditions for life and property.
B Warning against electric voltage.
A
A
A
C
SUPPLIER’S NAME MODEL IDENTIFIER (*)
INFORMATION
C
The model information as stored in the product data base
can be reached by entering following website and searching
for your model identifier (*) found on energy label.
https://eprel.ec.europa.eu/
EN
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1 Your refrigerator 4
2 Safety and Environment
Instructions 5
General Safety ............................................5
Intended Use ............................................... 7
Child Safety .................................................. 8
Compliance with WEEE Directive and
Disposing of the Waste Product .........8
Compliance with RoHS Directive.........8
Package Information ................................ 8
3 Installation 9
Transportation Instructions ..................9
4 Before operating 13
Final Check .................................................13
5 Using your refrigerator 14
Temperature Control And
Adjustment ................................................15
Defrosting ..................................................16
Freezer Compartment ...........................16
Changing the illumination lamp .......17
6 Maintenance and
cleaning 18
7 Do's and Don'ts 19
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1 Your refrigerator
C Figures that take place in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in
the product you have purchased, then it is valid for other models.
2
5
6
3
8
7
4
1
9
11
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1. Freezing compartment & ice tray
2. Interior light & Thermostat knob
3. Movable shelves
4. Defrost water collection channel
Drain tube
5. Crisper cover
6. Crisper
7. Adjustable front feet
8. Door shelves
9. Egg tray
10. Bottle shelf
11. Top trim
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5
2 Safety and Environment Instructions
This section provides the safety
instructions necessary to prevent the
risk of injury and material damage.
Failure to observe these instructions
will invalidate all types of product
warranty.
Intended use
A
WARNING:
Keep ventilation openings,
in the appliance enclosure or
in the built-instructure, clear
of obstruction.
A
WARNING:
Do not use mechanical
devices or other means to
accelerate the defrosting
process, other than those
recommended by the
manufacturer.
AWARNING:
Do not damage the
refrigerant circuit.
A
WARNING:
Do not use electrical
appliances inside the food
storage compartments
of the appliance, unless
they are of the type
recommended by the
manufacturer.
A
WARNING:
Do not store explosive
substances such as aerosol
cans with a flammable
propellant in this appliance.
General Safety
• This product should not be
used by persons with physical,
sensory and mental disabilities,
without sufficient knowledge and
experience or by children. The device
can only be used by such persons
under supervision and instruction of
a person responsible for their safety.
Children should not be allowed to
play with this device.
• In case of malfunction, unplug the
device.
• After unplugging, wait at least 5
minutes before plugging in again.
• Unplug the product when not in use.
• Do not touch the plug with wet
hands! Do not pull the cable to plug
off, always hold the plug.
• Do not plug in the refrigerator if the
socket is loose.
• Unplug the product during
installation, maintenance, cleaning
and repair.
• If the product will not be used for
a while, unplug the product and
remove any food inside.
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• Do not use the product when the
compartment with circuit cards
located on the upper back part of
the product (electrical card box
cover) (1) is open.
1
1
• Do not use steam or steamed
cleaning materials for cleaning the
refrigerator and melting the ice
inside. Steam may come into contact
with the electrified areas and cause
short circuit or electric shock!
• Do not wash the product by spraying
or pouring water on it! Danger of
electric shock!
• In case of malfunction, do not use
the product, as it may cause electric
shock. Contact the authorized
service before doing anything.
• Plug the product into an earthed
socket. Earthing must be done by a
qualified electrician.
• If the product has LED type lighting,
contact the authorized service for
replacing or in case of any problem.
• Do not touch frozen food with wet
hands! It may adhere to your hands!
• Do not place liquids in bottles and
cans into the freezer compartment.
They may burst out!
• Place liquids in upright position after
tightly closing the lid.
• Do not spray flammable substances
near the product, as it may burn or
explode.
• Do not keep flammable materials
and products with flammable gas
(sprays, etc.) in the refrigerator.
• Do not place containers holding
liquids on top of the product.
Splashing water on an electrified
part may cause electric shock and
risk of fire.
• Exposing the product to rain,
snow, sunlight and wind will cause
electrical danger. When relocating
the product, do not pull by holding
the door handle. The handle may
come off.
• Take care to avoid trapping any part
of your hands or body in any of the
moving parts inside the product.
• Do not step or lean on the door,
drawers and similar parts of the
refrigerator. This will cause the
product to fall down and cause
damage to the parts.
• Take care not to trap the power
cable.
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• When positioning the appliance,
ensure the supply cord is not
trapped or damaged.
• Do not locate multiple portable
socket-outlets or portable power
supplies at the rear of the appliance.
• Children aged from 3 to 8 years
are allowed to load and unload
refrigerating appliances.
• To avoid contamination of food,
please respect the following
instructions:
• – Opening the door for long
periods can cause a significant
increase of the temperature in the
compartments of the appliance.
• – Clean regularly surfaces that
can come in contact with food and
accessible drainage systems.
• – Clean water tanks if they have not
been used for 48 h; flush the water
system connected to a water supply
if water has not been drawn for 5
days.
• – Store raw meat and fish in suitable
containers in the refrigerator, so that
it is not in contact with or drip onto
other food.
• – Two-star frozen-food
compartments are suitable for
storing pre-frozen food, storing or
making icecream and making ice
cubes.
• – One-, two- and three-star
compartments are not suitable for
the freezing of fresh food.
• – If the refrigerating appliance is
left empty for long periods, switch
off, defrost, clean, dry, and leave
the door open to prevent mould
developing within the appliance.
1.1.1 HC Warning
If the product comprises a cooling
system using R600a gas, take care to
avoid damaging the cooling system
and its pipe while using and moving
the product. This gas is flammable. If
the cooling system is damaged, keep
the product away from sources of fire
and ventilate the room immediately.
C
The label on the inner left
side indicates the type of
gas used in the product.
1.1.2 For Models with
Water Dispenser
• Pressure for cold water inlet shall
be maximum 90 psi (6.2 bar). If
your water pressure exceeds 80
psi (5.5 bar), use a pressure limiting
valve in your mains system. If you
do not know how to check your
water pressure, ask for the help of a
professional plumber.
• If there is risk of water hammer
effect in your installation, always
use a water hammer prevention
equipment in your installation.
Consult Professional plumbers if you
are not sure that there is no water
hammer effect in your installation.
• Do not install on the hot water inlet.
Take precautions against of the
risk of freezing of the hoses. Water
temperature operating interval shall
be 33°F (0.6°C) minimum and 100°F
(38°C) maximum.
• Use drinking water only.
Intended Use
• This product is designed for home
use. It is not intended for commercial
use.
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• The product should be used to store
food and beverages only.
• Do not keep sensitive products
requiring controlled temperatures
(vaccines, heat sensitive medication,
medical supplies, etc.) in the
refrigerator.
• The manufacturer assumes no
responsibility for any damage due to
misuse or mishandling.
• Original spare parts will be provided
for 10 years, following the product
purchasing date.
Child Safety
• Keep packaging materials out of
children’s reach.
• Do not allow the children to play
with the product.
• If the product’s door comprises a
lock, keep the key out of children’s
reach.
Compliance with WEEE
Directive and Disposing of
the Waste Product
This product complies with
EU WEEE Directive (2012/19/EU). This
product bears a classification symbol
for waste electrical and electronic
equipment (WEEE).
This product has been
manufactured with high
quality parts and materials
which can be reused and
are suitable for recycling.
Do not dispose of the
waste product with
normal domestic and other wastes at
the end of its service life. Take it to the
collection center for the recycling of
electrical and electronic equipment.
Please consult your local authorities
to learn about these collection
centers.
Compliance with RoHS
Directive
• This product complies with EU WEEE
Directive (2011/65/EU). It does
not contain harmful and prohibited
materials specified in the Directive.
Package Information
Packaging materials of the product
are manufactured from recyclable
materials in accordance with our
National Environment Regulations. Do
not dispose of the packaging materials
together with the domestic or other
wastes. Take them to the packaging
material collection points designated
by the local authorities.
EN
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3 Installation
Transportation
Instructions
1. The appliance should be
transported only in a vertical upright
position. The packing as supplied
must be intact during transportation.
2. If during the course of
transport the appliance has to be
transported horizontally, it must only
be laid on its right hand side when
standing in the frontof the appliance.
After bringing it to upright position,it
must not be operated for at least 4
hours to allow the system to settle.
3. Failure to comply with the
above instructions could result in
damage occuring to the appliance.
The manufacturer will not be held
responsible if these instructions are
disregarded.
4. The appliance must be
protected against rain, moisture and
other atmospheric influences.
5. Empty any water in the drain
tray before moving see section
“Defrosting” and “Cleaning & Care” for
further information
Important: Make sure the plastic
evaporating pan at the back of the
product collects water properly.
Important:Care must be taken whle
cleanng / carryng the applance to
avod touchng the bottom of the
condenser metal wres at the back of
theapplance as you mght njure your
fngers and hands.
Important:Ths applance s not
desgned for stackng wth any
otherapplance.When postonng
your applance, take care not to
damage your floorng, ppes,wall
coverngs etc. Do not move the
applance by pullng by the door or
handle.Do not attempt to st or stand
on top of your applance as t s not
desgned forsuch use. You could njure
yourself or damage the applance.
Important:Make sure that mans
cable s not caught under the
applancedurng and after carryng
/ movng the applance, to avod
the mans cablebecomng cut or
damaged.”Do not allow chldren to
play wth the applance or tamper
wth the controls.
Installation Instructions
1. If possible avoid placing the
appliance near cookers, radiators or in
direct sunlight as this will cause the
compressor to run for long periods. If
installed next to a source of heat or
refrigerator, maintain the following
minimum side clearances:
From Cookers 2” (50 mm)
From Radiators 12” (300 mm)
From Refrigerators or Larder Fridge
1” (25 mm)
2. No gap is required at sides
and top. See item 3 below to ensure
a gap is obtained at the rear of the
appliance. If a gap is available on side
and top, retain it if possible as it would
improve the air circulation around the
appliance.
3. Fit the two plastic wall spacers
supplied with the appliance rotating
1/4 turn to the condenser at the back
of the refrigerator (see diagram).
4. The appliance should be
located on a smooth surface. The two
front feet can be adjusted as required.
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To ensure that, your appliance is
standing upright adjust the two
front feet by turning clockwise or
anti-clockwise, until the product is in
firm contact with the floor. Correct
adjustment of feet avoids excessive
vibration and noise.
5. Refer to “Cleaning and Care”
section to prepare your appliance for
use.
6. This appliance has been
designed to operate in ambient
temperatures between +10 and +32
degrees C (50 and 90 degrees F).
There fore if the appliance is installed
in an unheated / cold room (E.g.:
Conservatory /annex / shed / garage
etc.) then the appliance may not
operate and as a result the storage
time of food may be reduced.
7. A special receptacle is supplied
to store the mains plug during transit.
The receptacle is fixed at the back of
the cabinet, on the right hand side of
the compressor. (See diagram) Gently
remove the plug from the receptacle.
Never pull the mains cord, you may
damage the appliance. In the case
of transportation, ensure you locate
the plug in the receptacle provided to
avoid transit damage.
8. The space in the room where
the appliance is installed must not be
smaller than 10 cubic metres.
WARNING
Do not locate extension sockets
or charging transformers/power
supplies or Lithium-Ironbattery
operated products adjacent to the
compressor as they could overheat.
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1. Switch off at the socket outlet
and pull out the mains plug.
2. Remove all food, loose items
and fittings from inside the appliance
and door shelves.
3. Carefully tilt the appliance
on its back side. (1) (You may need
somebody to help you.) Take care not
to damage the appliance by laying
on some protective material (e.g. its
original packaging). Make sure that
you tilt the appliance on its back side,
otherwise compressor oil may block
the pipes and you may damage the
appliance.
4. Unscrew and remove the LHS
front feet and bolt (2).
5. Unscrew the bolts and remove
the bottom hinge while holding the
door (3).
6. Remove the door carefully from
the top hinge by sliding down wards
(4).
7. Reposition top hinge bushing
and blanking plug on the opposite
side and stand the door safely (5).
You may find it easier to remove the
bushing and the plug with the tip of
a small screwdriver. Take care not to
mark the door.
8. Reposition the top hinge on
the opposite side (6 and 11).
9. Unscrew and remove the
freezer compartment door plastic
hinge while holding the door (7).
10. Remove the door (8).
11. Reposition the plastic hinge
bushing on the opposite side (9 and
12) after removing the plug.
12. Reposition the door catch on
the opposite side (10 and 15) after
removing the plug, while removing
the plug on inner liner.
13. Reverse the door and refit (13).
14. Fit the plastic hinge (14) while
removing the plugs on inner liner.
15. To refit the door, locate the
top hinge in the door, attach to the
cabinet and hold the door (18).
16. Fit the bottom hinge (19). If
necessary adjust and then tighten
the bolts. Ensure,that the door opens
and closes easily and that there are
no gaps allowing air into the cabinet.
If there are gaps between the door
seal and the cabinet,adjust the door
seal by gently pulling away from the
door using fingers.
17. Fit the other front feet (20).
18. Fit the plugs on the holes on
inner liner (16 and 17).
19. Carefully stand your appliance.
(You may need somebody to help
you.)Adjust the front feet (See
Installation Instructions)
20. Put back all, loose items and
fittings.
21. Wait for at least 4 hours to
allow the system to settle before
switching on.Spare plastic parts
supplied with the appliance are
for your future use during door
repositioning.
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REPOSITIONING THE DOOR
Follow the step by step instructions and the diagram below. Numbers in
brackets refer to diagrams.
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4 Before operating
Final Check
Before you start using the fridge/
freezer check that:
1. For a freestanding appliance;
‘this refrigerating appliance is not
intended to be used as a built-in
appliance’ ;.
2. The feet have been adjusted
for perfect levelling.
3. The interior is dry and air can
circulate freely.
4. Clean the interior as
recommended under “Cleaning And
Care.”
5. Insert the plug into the wall
socket and switch on the electricity
supply. When the door is open the
interior light will come on.
6. You will hear a noise as the
compressor starts up. The liquid and
gases sealed within the refrigeration
system may also give rise to noise,
whether the compressor is running or
not which is quite normal.
7. Slight undulation of the top of
the cabinet is quite normal due to the
manufacturing process used, so do
not worry, it is not a defect.
8. We recommend that you set
the thermostat knob at 3 (three)
and monitor the temperature to
ensure the appliance maintains
desired storage temperatures (See
section Temperature Control and
Adjustment).
9. Do not load the appliance
immediately it is switched on. Wait
until the correct storage temperature
has been reached. We recommend
that you check the temperature
with an accurate thermometer
(see; Temperature Control and
Adjustment).
Important Note :Ice formation at
the back is normal, do not worry.
(See Defrosting)
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5 Using your refrigerator
Arrangement Examples (See
diagram).
1. 4-star freezer compartment
2. Baked, chilled cooked food,
dairy products.
3. Meat, sausages, cold cuts, cans.
4. Fruit, vegetables, salads.
5. Tubes, small bottles and cans.
6. Egg tray.
7. Butter, cheese, dairy products.
8. Beverages, large bottles.
The following guidelines and
recommendations are suggested to
obtain the best results and storage
hygiene.
1. Appliance is for the short term
storage of fresh food and drinks and
frozen food.
2. Cooked dishes must be stored
in airtight covered containers and
are best placed on either of the
removable shelves.
3. Fresh wrapped produce can be
placed on the shelf. Fresh fruit and
vegetables should be cleaned and
stored in the crisper bins.
4. Bottles can be placed in the
door section.
5. To store raw meat, wrap in
polythene bags and place on the
lowest shelf. Do not allow to come
into contact with cooked food to avoid
contamination. For safety, only store
raw meat for two to three days.
6. Shelves incorporate rear stops
and tilting for storing bottles. Lift
shelf to clear grooves when adjusting.
7. To tilt a shelf place the back of
the shelf one level below the front
of the shelf. To remove a tilted shelf,
first release the back off the grooves
and then pull it.
2
3
5
6
7
4
1
8
.
.
.
.
.
.
.
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8. Keep the food packed, wrapped
or covered. Allow hot food and
beverages to cool before placing them
in the fridge. Do not store explosive
substances in the refrigerator. High
proof alcohol must be stored upright
in sealed containers. Left over canned
food should not be stored in the can.
9. Side handle to be fitted by the
user (Supplied in the appliance)
10. Some fruit and vegetables
suffer damage if kept at temperatures
near 0 degrees centigrade. Therefore
wrap pineapples, melon, cucumbers,
tomatoes and similar produce in
polythene bags.
11. Shelves, racks, crisper bins,
dairy compartments, drawers, bottle
grippers are all removable.
12. Always wrap food using a
suitable packaging material before
storing in your appliance to avoid
contact with the appliance surface
and food remains for hygene reasons.
Temperature Control And
Adjustment
Operatng temperatures are
controlled by the thermostat (see
dagram). Settngs may be made from
1 to 5, the coldest poston.
When the applance s swtched
on for the frst tme, the thermostat
should be adjusted so that after 24
hours, the average frdge temperature
s no hgher than +5°C (+41°F).
We recommend you set the
thermostat halfway between the 1
and 5 settng and montor to obtan
the desred temperature . e. towards
5 you wll obtan a colder frdge
temperature and vce versa.
Some sectons of the frdge may be
cooler or warmer ( such as the salad
crsper and the top part of the cabnet
) whch s qute normal.Over ambent
temperatures of 25°C (77°F)
especally n summer turn the
thermostat knob towards 5.
Under ambent temperatures
of 25°C (77°F) turn the
thermostat knobto a half way
poston.
Frequent door openng cause
hgher nternal temperatures,
so close the door as soon as
possble after use.In case of a
temporary ce buld up n the
frdge compartment reduce
the thermostat settng to 1,
montorng at the same tme
that the frdge temperature
s maxmum +5 degrees C
(41 degrees F). Once the ce
buld up dsappears and the
applance starts auto defrostng agan
as normal, then you may ncrease the
thermostat settng, f requred.
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Freezer Compartment
Defrosting is very easy and without
mess thanks to a special defrost
collection basin.
Defrost twice a year or when a
frost layer of around 7 mm (1/4") has
formed.
To start defrosting procedure switch
off the appliance at the socket outlet
and pull out the mains plug.
All food should be wrapped in several
layers of newspaper and stored in a
cool place (e.g. fridge or larder).
Containers full of warm water may
be placed carefully in the freezer to
speed up the defrosting.
Defrosting
The larder frdge defrosts
automatcally.
The defrostng water runs to the
dran tube va a collecton channel and
s evaporated n a specal contaner
(1)at the back of the applance (see
dagram).
Durng defrostng water droplets
may format the back of the larder
frdge where concealed evaporator s
located. Some droplets may reman on
the lner and refreeze when defrostng
s completed.
Do not use ponted or sharp edged
objectssuch as knves, forks to remove
the droplets whch have refreezed.
If at any tme the defrost water does
not dran from the collecton channel,
check to ensure that no food partcles
have blocked the dran tube. The dran
tube can be cleared by pushng the
specal plastc plunger provded down
the dran tube.
1
2
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Changing the illumination
lamp
To change the Bulb/LED used for
illumination of your refrigerator, call
your AuthorisedService.
The lamp(s) used in this appliance
is not suitable for household room
illumination. The intended purpose
of this lamp is to assist the user to
place foodstuffs in the refrigerator/
freezer in a safe and comfortable
way.The lamps used in this appliance
have to withstand extreme physical
conditions such as temperatures
below -20 °C.
(only chest and upright freezer)
This product is equipped with a
lighting source of the "G" energy class.
The lighting source in this product
shall only be replaced by professional
repairers.
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6 Maintenance and cleaning
• We recommend that you switch off
the appliance at the socket outlet
and pull out the mains plug before
cleaning.
• Never use any sharp abrasive
instrument, soap, household
cleaner, detergent and wax polish
for cleaning.
• Use luke warm water to clean the
cabinet of the appliance and wipe it
dry.
• Use a damp cloth wrung out in
a solution of one teaspoon of
bicarbonate of soda to one pint of
water to clean the interior and wipe
it dry.
• Excess deposit of ice should be
removed on a regular basis using
the handle of a spoon. Large
accumulation of ice will impair the
performance of the freezer.
• If the freezer is not going to be used
for a long period of time switch it
off,remove all food, clean it and leave
the door ajar.
• To remove a drawer, pull it as far as
possible, and then tilt it upwards,
and then pull it out completely.
• Any dust that gathers on the
condenser, which is located at
the back of the freezer, should be
removed once a year with a vacuum
cleaner.
• Check door seals regularly to ensure
they are clean and free from food
particles..
• Never :
• Clean the worktop with unsuitable
material; eg petroleum based
products.
• Subject it to hot temperatures in any
way, Scour, rub etc., with abrasive
material.
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7 Do's and Don'ts
Do- Clean and defrost your appliance
regularly (See "Defrosting")
Do- Keep raw meat and poultry
below cooked food and dairy products.
Do- Take off any unusable leaves on
vegetables and wipe off any soil.
Do- Leave lettuce, cabbage, parsley
and cauliflower on the stem.
Do- Wrap cheese firstly in
greaseproof paper and then in a
polythene bag excluding as much air
as possible. For best results take out
of the fridge compartment an hour
before eating.
Do- Wrap raw meat and poultry
loosely in polythene or aluminium foil.
This prevents drying.
Do- Wrap fish in polythene bags.
Do- Wrap food which have a strong
odour or can dry out in polythene
bags, aluminium foil or place in an
airtight container.
Do- Wrap bread well to keep it fresh.
Do- Chill white wines, beer, lager and
mineral water before serving.
Do- Check contents of the freezer
every so often.
Do- Keep food for as short a time as
possible and adhere to "Best Before",
"Use by" etc. dates.
Do- Store commercially frozen food
in accordance with the instructions
given
on the packets that you buy.
Do- Always choose high quality fresh
food and be sure it is thoroughly clean
before you freeze it.
Do- Prepare fresh food for freezing
in small portions to ensure rapid
freezing.
Do- Wrap all food in aluminium foil
or freezer quality polythene bags and
make sure any air is excluded.
Do- Wrap frozen food when you buy
it and put it in to the freezer as soon
as possible.
Do- Defrost food in the fridge
compartment.
Do- Remove ice cream from the
freezer 10-20 minutes before serving.
Don't- Store bananas in your fridge
compartment.
Don't- Store melon in your fridge. It
can be chilled for short periods as long
as it is wrapped to avoid it flavouring
other food.
Don't- Store poisonous or any
dangerous substances in your
appliance. It has been designed for the
storage of edible foodstuffs only.
Don't- Consume food which has been
stored for an excessive time in the
fridge.
Don't- Store cooked and fresh food
together in the same container.
They should be packaged and stored
seperately.
Don't- Let defrosting food or food
juices drip onto food.
Don't- Leave the door open for long
periods as this will make the appliance
more costly to run and cause excessive
ice formation.
Don't- Use pointed sharp edged
objects such as knives, forks to remove
the ice.
Don't- Put hot food into the appliance.
Let it cool down first.
Don't- Put liquid-filled bottles or
sealed cans containing carbonated
liquids into the freezer as they may
burst.
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Don't- Exceed the maximum freezing
loads (4 kg in any 24 hours) when
freezing fresh food.
Don't- Give children ice-cream and
water ices direct from the freezer. The
low temperature may cause 'freezer
burns' on lips.
Don't- Freeze fizzy drinks.
Don't- Try to keep frozen food which
has thawed, it should be eaten within
24 hours or cooked and refrozen.
Don't- Remove items from the
freezer with wet hands.
Don’t- Leave frozen food at room
temperature to thaw; the best way to
defrost ood is to put it in the fridge to
thaw slowly. Make sure
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Your new Zenith product is guaranteed against faulty materials, defective
components or manufacturing defects. The guarantee starts from the date of
original purchase of the product for a period of one (1) year, unless Beko plc (the
“Manufacturer”) agrees to extend the guarantee for the product in writing. If
you have any questions about the guarantee on your product (including how
long it is valid), please contact your retailer or our Call Centre on 0333 207 2028.
This guarantee does not in any way diminish or affect your statutory rights
in connection with the product. This guarantee is in addition to your statutory
rights as a consumer. If you have any questions about these rights, please contact
the retailer from which you purchased the product. In certain circumstances, it
is possible that your statutory rights may offer additional or higher levels of
protection than those offered under the terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective
components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Zenith Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps
and
handles.
• Accessories and/or consumable items including but not limited to ice trays,
scrapers,
cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:
Accidental damage, misuse or abuse of a product.
An attempted repair of a product by anyone other than a Zenith Approved
Engineer (the “Engineer”).
Installation or use of a product where such installation or use fails to meet
the requirements contained in this guarantee or the product manual.
• Repairs to a product operated at any time on commercial or non-residential
household premises (unless we have previously agreed to the installation
environment).
This guarantee is limited to the cost of repairing the product. To the extent
permitted by law, Beko plc (the “Manufacturer”) does not accept and will not be
held liable for any financial loss incurred in connection with the failure of any
product to operate in accordance with the expected standards. Such financial
loss includes but is not limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
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• General compensation for inconvenience. Important Notes
• Your product is designed and built for domestic household use only.
• The guarantee will automatically be void if the product is installed or is used
in commercial or non-residential domestic household premises, unless we have
previously agreed to the installation environment.
• The product must be correctly installed, located and operated in accordance
with the instructions contained in the product manual provided with your
product.
• Professional installation by a qualified electrical domestic appliance installer
is recommended for all washing machines, dishwashers and electric cookers (as
incorrect installation may result in you having to pay for the cost of repairing
the product).
• Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks
Ireland for Republic of Ireland) registered gas installer.
• This guarantee is given in respect of products purchased and used within
the United Kingdom.
• This guarantee is effective from the initial date of purchase of a new product
from an authorised retailer and will be void if the product is resold.
• This guarantee does not apply to graded sales (where the product is
purchased as a second”).
• Possession of a copy of these terms and conditions does not necessarily
mean that a product has the benefit of this guarantee. If you have any questions,
please call our Call Centre on the number set out above.
• The Manufacturer reserves the right to terminate the guarantee if its staff
or representatives are subjected to physical or verbal abuse in the course of
carrying out their duties.
• Optional extras, where available (i.e. extendable feet) are supplied on a
chargeable basis only.
Does Zenith offer replacements?
This is a repair-only guarantee. On occasion the Manufacturer may at its sole
discretion, replace your product with a new product instead of carrying out a
repair. Where a replacement is offered, this would normally be an identical
model, but when this is not possible, a model of similar specification will be
provided. The Manufacturer will cover the costs and arrange for the delivery
of the new product and for the return of the old product. Any costs related to
disconnecting the faulty product and installing the replacement product will
not be borne by the Manufacturer unless previously agreed to in writing. The
original guarantee will continue to apply to the replacement product; the new
product will not come with a new guarantee.
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When will the repair take place?
Our engineers work Monday to Friday 9.00am to 5.00pm. Appointments
outside these hours may be possible at the sole discretion of the Manufacturer
but cannot be guaranteed. Whilst our Engineers will endeavour to minimize
inconvenience and to meet requests for specific timed appointments, this
cannot be guaranteed. The Manufacturer will not be liable for delays or if it
is unable to carry out a repair because a convenient appointment cannot be
arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is
covered by this guarantee with a proof of purchase. The Manufacturer reserves
the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no
fault with your product.
• That your product has not been installed or operated in accordance with the
User
Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective
components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you
with an invoice. If you fail to pay the costs for the service call in a timely manner,
the Manufacturer reserves the right to terminate the guarantee.
If you are a resident of the United Kingdom, this guarantee will be governed
by English law and subject to the English Courts, save where you live in another
part of the United Kingdom, in which case the law and courts of that location
will apply.
HOW TO OBTAIN SERVICE
Please keep your purchase receipt or other proof of purchase in a safe place;
you will need to have it should the product require attention under guarantee.
It will be useful if you complete the details below, as it will help us assist you
when requesting service. (The model number is printed on the Instruction
Booklet and the serial number is printed on the Rating Label affixed to the
appliance). Recording of these details alone will not count as proof of purchase.
A valid proof of purchase is required for under guarantee service.
The area around the product must be easily accessible to the
Engineer without the need for cabinets or furniture being removed.
It is your responsibility to ensure our Engineers have a clean and safe
environment to carry out any repairs.
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Model No:
Serial No: Retailer:
Date of purchase:
For service under guarantee simply telephone the appropriate number below
UK Mainland & Northern Ireland: 0333 207 2028.
Register your appliance at https://www.zenithappliance.co.uk
Before requesting service please check the troubleshooting guide in the
Operating Instructions as a charge may be levied where no fault is found even
though your product may still be under guarantee.
Service once the manufacturer's guarantee has expired.
If you have purchased an extended guarantee please refer to the instructions
contained within the extended guarantee agreement document, otherwise
please call the appropriate number above where service can be obtained at a
charge.
Should you experience any difficulty in obtaining service contact the Zenith
Customer Helpline on Tel: 0333 207 2028 or email:
customerservice@support.zenithappliance.co.uk
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent,
Watford, Herts, WD18 8QU. Beko plc is registered in England and Wales with
company registration number 02415578.