Table of Contents
- Multy U/X
- Table of Contents
- Get to Know Your Multy WiFi System
- Set up Your Multy WiFi System Using Multy App
- 2.1 Introduction
- 2.2 Use the Multy App
- 2.3 Add and Install Your First Multy Device
- 2.4 Test Your Mobile Phone Connection Speed
- 2.5 Test Your Multy Device Connection Speed
- 2.6 Measure Your WiFi Signal Strength
- 2.7 Enable or Disable Guest WiFi
- 2.8 Share WiFi Name and Password with a QR Code
- 2.9 Set a WiFi Schedule for Clients
- 2.10 Pause Internet Access for an Individual Client
- 2.11 Pause or Resume Internet Access for a Group
- 2.12 Check your Multy Device’s Configuration Details
- 2.13 Use Custom DNS Server
- 2.14 Turn on or off the Multy Device’s LED Light
- 2.15 Check Your Multy Device Signal Strength
- 2.16 Restart Your Multy Device
- 2.17 Remove a Multy Device
- 2.18 View Legal and Regulatory Information
- 2.19 Install a Second Multy WiFi System
- 2.20 Change the Name or Picture of a Multy WiFi System
- 2.21 Remove a Multy WiFi System
- 2.22 Enable or Add Port Forwarding Rules
- 2.23 Enable DMZ
- 2.24 Switch to NAT/Bridge Mode
- 2.25 Turn Notifications on or off
- 2.26 Enable or Disable Daisy Chain Network Topology
- 2.27 Report a Problem with the Multy App
- 2.28 Log in with a myZyxelCloud Account
- 2.29 Manage Your Multy WiFi System with Amazon Alexa
- Customer Support
- Legal Information
Zyxel AC2100 Tri-Band WiFi System User Manual
Displayed below is the user manual for AC2100 Tri-Band WiFi System by Zyxel which is a product in the Wireless Access Points category. This manual has pages.
Related Manuals
Default Login Details
User’s Guide
Multy U/X
AC2100/3000 Tri-Band WiFi System
Models: WSR30, WSQ50
Copyright © 2018 Zyxel Communications Corporation
Zyxel App Multy
myZyxelCloud
Account
https://mycloud.zyxel.com
Version 2.2.1 Edition 1, 11/2018
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IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your
product firmware or your app version. Every effort has been made to ensure that the information in this
manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide contains information on setting up your Multy Device using the Multy App.
•More Information
Go to support.zyxel.com to find other information on the Multy Device.
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Table of Contents
Table of Contents.................................................................................................................................3
Chapter 1
Get to Know Your Multy WiFi System..................................................................................................5
1.1 Overview .......................................................................................................................................... 5
1.2 How to Manage the Multy WiFi System ......................................................................................... 6
1.3 Getting Started ................................................................................................................................. 6
1.4 Hardware Connections ................................................................................................................... 6
1.5 Hardware Installation ....................................................................................................................... 7
1.5.1 WSQ50 Installation ................................................................................................................... 8
1.5.2 WSR30 Installation .................................................................................................................... 8
1.6 Reset Button ...................................................................................................................................... 9
1.6.1 Use the Rest Button ............................................................................................................... 10
1.7 LED Light .......................................................................................................................................... 11
Chapter 2
Set up Your Multy WiFi System Using Multy App .............................................................................13
2.1 Introduction ..................................................................................................................................... 13
2.2 Use the Multy App .......................................................................................................................... 13
2.3 Add and Install Your First Multy Device ........................................................................................ 16
2.4 Test Your Mobile Phone Connection Speed ............................................................................... 24
2.5 Test Your Multy Device Connection Speed ................................................................................. 26
2.6 Measure Your WiFi Signal Strength ................................................................................................ 28
2.7 Enable or Disable Guest WiFi ......................................................................................................... 30
2.8 Share WiFi Name and Password with a QR Code ...................................................................... 32
2.9 Set a WiFi Schedule for Clients ...................................................................................................... 34
2.10 Pause Internet Access for an Individual Client ......................................................................... 39
2.11 Pause or Resume Internet Access for a Group ......................................................................... 41
2.12 Check your Multy Device’s Configuration Details .................................................................... 43
2.13 Use Custom DNS Server ................................................................................................................ 45
2.14 Turn on or off the Multy Device’s LED Light ................................................................................ 47
2.15 Check Your Multy Device Signal Strength ................................................................................. 48
2.16 Restart Your Multy Device ........................................................................................................... 50
2.17 Remove a Multy Device .............................................................................................................. 51
2.18 View Legal and Regulatory Information .................................................................................... 52
2.19 Install a Second Multy WiFi System ............................................................................................. 53
2.20 Change the Name or Picture of a Multy WiFi System .............................................................. 56
2.21 Remove a Multy WiFi System ....................................................................................................... 58
2.22 Enable or Add Port Forwarding Rules ......................................................................................... 60
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2.23 Enable DMZ ................................................................................................................................... 64
2.24 Switch to NAT/Bridge Mode ........................................................................................................ 66
2.25 Turn Notifications on or off ........................................................................................................... 68
2.26 Enable or Disable Daisy Chain Network Topology ................................................................... 71
2.27 Report a Problem with the Multy App .......................................................................................73
2.28 Log in with a myZyxelCloud Account ........................................................................................74
2.29 Manage Your Multy WiFi System with Amazon Alexa .............................................................. 75
Appendix A Customer Support ....................................................................................................... 78
Appendix B Legal Information......................................................................................................... 84
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CHAPTER 1
Get to Know Your Multy WiFi
System
1.1 Overview
Zyxel Multy WiFi System allows you to quickly set up and monitor your WiFi network using the Multy app.
You can install two or more Multy Devices in a Multy WiFi System to extend the range of your existing
wired network without additional wiring, providing easy network access to mobile users.
In the following example, the first Multy Device connects to the router to act as the root AP (A1), and
other Multy Devices are extenders (A2 or A3) to expand wireless coverage. The extenders help relay
communications from wireless clients to the root AP and router.
Multy devices include the following:
• WSQ50 (Multy X)
• WSR30 (Multy U)
Multy U is designed for home use while Multy X is designed for small businesses. The differences between
the Multy X and Multy U devices are summarized in the next table.
Table 1 Differences between Multy X and Multy U
FEATURE MULTY X (WSQ50) MULTY U (WSR30)
Daisy Chain Topology V -
USB Port V -
A2 A1
A3
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1.2 How to Manage the Multy WiFi System
You can use the following way to manage the Multy WiFi System.
Multy App
The Multy app allows Multy WiFi System setup and management from your mobile device. This User’s
Guide provides information about key uses of the Multy app.
1.3 Getting Started
To set up a Multy WiFi System, you need to:
1Have a broadband modem or router that is connected to the Internet.
2Get at least one Multy Device. If you have multiple Multy Devices, the first one you install should be
connected to the modem or router. Other Multy Devices can be placed in different rooms to extend
WiFi range by wirelessly connecting to the first Multy Device.
3Install the Multy app and turn on Bluetooth on your smartphone. Make sure your phone has Internet
access.
4Connect the first Multy Device (see Section 1.4 on page 6).
5Use the Multy app to set up the Multy Device and manage your Multy WiFi System (see Chapter 2 on
page 13).
1.4 Hardware Connections
1Use the included power cable to connect the Multy Device’s power port to a power outlet.
2If you are installing the first Multy Device, connect the Internet port of the Multy Device to a broadband
modem or router that is connected to the Internet.
Number of LAN Port(s) 3 1
Number of internal antennas
5G 6 4
2.4G 2 2
BLE (Bluetooth Low
Energy) 11
E-label (see Section 2.18 on
page 52)
-V
Table 1 Differences between Multy X and Multy U (continued)
FEATURE MULTY X (WSQ50) MULTY U (WSR30)
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3You may use Ethernet cables to connect other devices to your Multy Device.
Figure 1 WSQ50 Rear Panel
Figure 2 WSR30 Back Panel
1.5 Hardware Installation
This section describes how the hardware device can be installed.
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1.5.1 WSQ50 Installation
If your Multy Device comes with mounting holes at the bottom, you can use mounting brackets to
attach it to a wall or ceiling. If not, you have to place it on a desk, table, shelf, etc.
Figure 3 WSQ50 Mounting Holes
1.5.2 WSR30 Installation
There are two ways to set up your WSR30 Multy Device:
• You can attach the leather strap to the hole at the top of your Multy Device to hang it to a wall or
ceiling, as shown in Figure 4 on page 9.
• You can also use the back port cover as a stand by attaching it to the bottom of the Multy Device
(shown blue in Figure 5 on page 9).
Mounting Holes
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Figure 4 WSR30 Leather Strap
Figure 5 WSR30 Stand
1.6 Reset Button
If you need to return the Multy Device to its default settings, use the reset button on the rear panel.
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Figure 6 WSQ50 Reset Button
Figure 7 WSR30 Reset Button
1.6.1 Use the Rest Button
Follow the steps below for a factory reset.
WSQ50:
1Make sure the LED light on the top panel is not blinking white.
2Press the reset button for at least five seconds or until the LED starts to blink red.
WSR30:
Press the reset button for at least five seconds or until the LED starts to blink amber.
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1.7 LED Light
Look at the LED on the top (WSQ50) or front (WSR30) panel to determine the status of the Multy Device.
Figure 8 WSQ50 LED Light
Figure 9 WSR30 LED Light
The following are the LED descriptions for your Multy Device.
Table 2 WSQ50 LED Descriptions
COLOR STATUS DESCRIPTION
Off The Multy Device is not receiving power.
White Blinking The Multy Device is booting up, undergoing firmware upgrade, or being
configured.
On The Multy Device is on and connected to the Internet.
Blue Blinking Bluetooth is enabled on the Multy Device.
On The Multy Device in extender mode is connected to the root AP.
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Red On The Multy Device in root AP mode failed to connect to the Internet, the Multy
Device in extender mode cannot connect to the root AP, or Bluetooth is not
working on the Multy Device.
Slow Blinking An error occurred during firmware update.
Fast Blinking The Multy Device is in the process of default restoring.
Table 3 WSR30 LED Descriptions
COLOR STATUS DESCRIPTION
Off The Multy Device is not receiving power.
White Blinking The Multy Device is booting up.
On The Multy Device power is on.
Blue Blinking The Multy Device Bluetooth is being configured.
On The Multy Device Bluetooth is ready.
Pink/Blue Rotate The Multy Device is ready for use. Rotate here means the pink light will move around
the LED indicator while the blue light is stationary.
Amber Blinking The Multy Device is undergoing firmware upgrade.
Fast Blinking The Multy Device is being reset.
Red On The Multy Device in root AP mode failed to connect to the Internet or the Multy
Device in extender mode cannot connect to the root AP.
Table 2 WSQ50 LED Descriptions (continued)
COLOR STATUS DESCRIPTION
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CHAPTER 2
Set up Your Multy WiFi
System Using Multy App
2.1 Introduction
Zyxel Multy app helps you install Multy Devices and manage the Multy WiFi System directly with your
Android or iOS device.
Compatibility
• Android 5.0 or later
• iOS 9.0 or later.
2.2 Use the Multy App
You can log in and use the Multy app with or without a myZyxelCloud account.
With a myZyxelCloud account, all your configurations will be stored in the myZyxelCloud server. You then
can log in and use the app on any mobile device to manage your Multy WiFi System once it has been
set up. Moreover, the Multy Devices can work with Amazon Alexa after the myZyxelCloud account is
linked to Alexa (Section 2.29 on page 75).
Note: Your mobile device needs to have Internet access to configure the following settings.
1Install the Multy app from Google Play or the Apple App store. Then tap the Multy icon to open it.
Figure 10 Multy App Icon
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2The main menu will be displayed. Tap the login icon to enter your myZyxelCloud account information. To
use the app without logging into the myZyxelCloud server, tap Start Installation.
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3To log in with an myZxelCloud account, tap Login when the myZyxelCloud screen is displayed. Enter
your existing account information and tap SIGN IN, or tap Sign Up to create a new myZyxelCloud
account.
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2.3 Add and Install Your First Multy Device
You need to install at least one Multy Device before you can manage the Multy WiFi System.
1Sign in to your myZyxelCloud account or tap Install Multy. Choose the product model of your device
and tap Start.
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2The Get Ready screen displays. Tap Start to install and add a Multy Device to your Multy WiFi System.
3Select the location where you want to place your Multy Device, then tap Next.
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4Enter your WiFi name and password, and then tap Create.
5After the first Multy Device is installed, you can tap Add Multy to install a second Multy Device.
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6After adding another Multy Device, a test will be carried out to check the signal strength between the
primary and extender devices. Move your device to a different location if prompted to; then tap Move
and Recheck.
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7When the WiFi setup is completed, you can copy and use the new WiFi name and password to connect
your mobile phone to the Multy WiFi System.
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8The Multy Site screen will be displayed, allowing you to monitor your Multy Devices and Multy WiFi
System. It shows whether the Multy Devices in this Multy WiFi System are on. It also shows how many
wireless clients are currently connected to the Multy Devices.
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If you can’t connect to your Multy Device, you may see the following screen. If your Bluetooth is
disabled, enable it first and then tap Try Again. If your Multy Device needs to be reset, tap Reset Multy
and follow the instructions.
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If you are unable to access the Internet, you may see the following screen. Make sure yur mobile device
is connected to your broadband router’s WiFi network and then tap None of these, Retry. If applicable,
configure PPPoE or Static IP settings provided by your ISP.
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2.4 Test Your Mobile Phone Connection Speed
You can run a speed test to check the Internet connection speed at which you send and receive data
from your mobile phone.
1Tap the Speed Test icon ( ) of the Multy WiFi System.
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2Tap Start to perform the test. The meter will show data rates for both upstream and downstream traffic.
You can tap the Remove icon ( ) to delete all records.
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2.5 Test Your Multy Device Connection Speed
With the Multy app, you can check the speed of the connection between your Multy Device and your
broadband modem/router. You can also check the connection speed between two Multy Devices.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Diagnose.
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2Tap Speed Test and then the Test or Test All button to perform a test. The results will show data rates for
both upstream and downstream traffic. Tap Test Again to show the Test button.
3To view the previous test results, tap the History icon ( ). You can tap the Remove icon ( ) to delete
all records.
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2.6 Measure Your WiFi Signal Strength
When you need to install a new Multy Device, you can perform a signal check to decide where to
place it. To use your mobile phone to measure the WiFi signal strength, wirelessly connect the mobile
phone to the Multy WiFi System first.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Diagnose.
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2Tap WiFi Signal and then the Turn On button to perform a check. Tap Turn Off to stop the process.
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2.7 Enable or Disable Guest WiFi
After the Multy WiFi System is set up, you can create a separate WiFi network for your guests. The WiFi
settings will be applied to all Multy Devices in the same Multy WiFi System.
1Tap the Network Settings icon ( ) of the Multy WiFi System.
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2Tap the Edit icon ( ) of Guest WiFi. Enable guest WiFi and enter the WiFi Name (SSID) and WiFi
Password. Tap Save.
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2.8 Share WiFi Name and Password with a QR Code
You can use the app to create a QR code with your WiFi network name and password. By printing and
placing the QR code somewhere obvious, you can let your friends or guests scan the QR code and join
the WiFi network directly without revealing your actual WiFi password.
1Tap the Network Settings icon ( ) of the Multy WiFi System.
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2Tap the Share icon ( ) of the WiFi network for which you want to create a QR code. Tap Done.
Note: The Share icon ( ) is available after you enable WiFi or guest WiFi and set a WiFi name and
password for it.
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2.9 Set a WiFi Schedule for Clients
When you create or edit a schedule profile, you can schedule the Multy WiFi System to automatically
disable the WiFi access of selected clients for preset periods of time.
Note: You can group clients by applying the same schedule profile to them. This allows you to
easily block/allow access or set a schedule for all client devices in the same group.
1Tap the Parental Control icon ( ) of the Multy WiFi System.
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2Tap the filter icon and select how you want to sort the devices in the list.
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3Tap a client from the Devices list to view the client device information. Tap Join Profile to create a new
profile or apply a pre-configured schedule profile to the client.
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4If you want to create a new schedule, tap Create New Profile, name the profile, and tap Next. Tap to
specify the time periods during which the client is blocked from accessing the Internet. If you want to
plan a schedule in 15-minute intervals, tap a time slot and hold for 2 or 3 seconds until a small window
pops up. Tap Done to save your settings.
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5The applied profile name will then display in the Parental Control > Devices and the Device Detail
screens.
6The Profile screen is available after a schedule profile is created.
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2.10 Pause Internet Access for an Individual Client
To block a specific client from accessing the Internet without scheduling, just set a timer on it. The timer is
effective only once.
Note: You can only set a timer to block Internet access on the clients that do NOT belong to
any schedule group.
1Tap the Parental Control icon ( ) of the Multy WiFi System.
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2Tap a client from the Devices list to view the client device information.
3Tap Block and select the time in hours and minutes. Tap Start to start the timer and block the client
immediately.
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2.11 Pause or Resume Internet Access for a Group
You may want to manually block a group of client devices from accessing the Internet immediately and
resume it later.
Note: You should already have created a schedule profile and applied the profile to client
devices to group them.
1Tap the Parental Control icon ( ) of the Multy WiFi System.
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2Tap Profile to view the schedule profiles previously created in the Multy WiFi System. Tap a profile’s
Blocked button to resume network access at once, or tap the Quick Block button to pause Internet
access for that specific group.
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2.12 Check your Multy Device’s Configuration Details
After configuring your Multy Device, you can view your Multy Device settings in the Detail screen.
1Tap a Multy Device in the Multy Site screen to open its Detail screen.
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2The figure on the left appears if you tap on the Multy Device acting as the main AP. The figure on the
right appears if you tap on an extender Multy Device. You can configure the DNS IP address and see
the IPv6 IP address on a main AP.
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2.13 Use Custom DNS Server
You can choose to specify a custom DNS server for your Multy WiFi System.
1Tap the primary AP Multy Device in the Multy Site screen to open the Detail screen and then tap DNS IP.
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2Tap Custom DNS and enter a primary, secondary, and tertiary DNS server.
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2.14 Turn on or off the Multy Device’s LED Light
When the Multy Device is installed and ready, you can turn off the device’s LED light or configure the
LED light to always stay on.
1Tap a Multy Device in the Multy Site screen to open its Detail screen. Tap the LED switch to enable or
disable.
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2.15 Check Your Multy Device Signal Strength
You can always check the signal strength between your extender and main AP to see if they need to be
moved closer or farther apart.
1From the Multy Site screen, tap the extender Multy Device you want to check. The Detail screen will be
displayed. Tap WiFi Backhaul. The test will then be carried out.
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2Move the extender Multy Device when prompted to and then tap Move and Recheck.
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2.16 Restart Your Multy Device
If you need to restart your Multy Device, you can do it remotely using the Detail screen.
1From the Multy Site screen, tap the Multy Device you want to restart. The Detail screen will be displayed.
Tap Restart to restart this device.
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2.17 Remove a Multy Device
If a Multy Device is damaged or not in use, you can remove it from the Multy WiFi System.
1From the Multy Site screen, tap the Multy Device you want to remove. The Detail screen will be
displayed. Tap Delete This Multy to remove the device.
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2.18 View Legal and Regulatory Information
Check the e-label if you want to see legal information related to your Multy Device.
Note: Not all Multy Devices have an e-label which contains legal and regulatory information
in the app (see Table 1 on page 5). For Multy Devices without an e-label, you may
check the label printed on the device.
1From the Multy Site screen, tap the Multy Device you want to check. The Detail screen will be displayed.
Tap the information icon ( ) to view the license information.
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2.19 Install a Second Multy WiFi System
You can manage multiple Multy WiFi Systems using the Multy app.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Add Multy.
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2Tap A New Multy Site and Next to set up another Multy WiFi System.
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3To switch between multiple Multy WiFi Systems, tap Switch Site from the navigation panel, select the
Multy WiFi System you want to manage and then Connect.
Note: The Switch Site link is available only when you have more than one Multy WiFi System.
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2.20 Change the Name or Picture of a Multy WiFi System
You can rename a Multy WiFi System or change the background picture that is displayed on the Multy
WiFi System main screen.
1From the Multy Site screen, tap the Setting icon ( ) of the Multy WiFi System to open the Site Detail
screen.
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2Tap the Edit icon of the Site Name to give the Multy WiFi System a new name.
3Tap the Camera icon to replace the background picture of the Multy WiFi System.
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2.21 Remove a Multy WiFi System
All Multy Devices in the Multy WiFi System will be reset after you delete the Multy WiFi System.
1From the Multy Site screen, tap the Setting icon ( ) of the Multy WiFi System to open the Site Detail
screen.
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2Tap Delete This Multy Site to remove the Multy WiFi System.
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2.22 Enable or Add Port Forwarding Rules
If you want to forward incoming packets to a specific or appropriate IP address in the private network
using ports, set a port forwarding rule.
1Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings.
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2Tap Notifications in the Settings screen. Tap to enable port forwarding.
3Tap Port Forwarding Settings to create or update rules. In the Port Forwarding screen, tap Single Port
Setup or Port Range Setup to add a rule.
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4Tap Done to save your settings after you enter a service name, a port number or a range of ports to
define the service to be forwarded, specify the transport layer protocol used for the service, and select
a device on your local network that will receive the packets from the port(s).
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5A summary of the rule(s) will be displayed. Tap the add icon ( ) if you want to create another rule.
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2.23 Enable DMZ
DMZ allows other devices over the Internet to access a DMZ host device within your local network. You
first need to assign a DMZ host to use DMZ.
1Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings.
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2Tap DMZ in the Settings screen to configure your DMZ host. Enter a device IP Address or tap Select from
Device List and choose a device connected to the Multy WiFi network. Make sure DMZ is enabled in the
Settings screen to use this feature.
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2.24 Switch to NAT/Bridge Mode
By default, your Multy WiFi System is in NAT mode, but you can choose to change to bridge mode. The
following features are disabled in bridge mode:
• Parental Control
•UPnP
•Reserve IP
•Port Forwarding
•DMZ
1To change your network mode, tap the Menu icon in the upper-left corner to open the navigation
panel and tap Settings.
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2Tap Network Mode if you want to switch between NAT and bridge mode.
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2.25 Turn Notifications on or off
You can decide whether or not to get updates when new WiFi clients connect to the system, when
there are new speed test results, and when firmware updates are available.
1Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings.
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2Tap Notifications in the Settings screen. Tap to enable and allow the app to send you notifications when
there is a new speed test result or new firmware update.
Note: After you turn on notifications for speed test results, you need to use the Alexa voice
command “Alexa, ask Zyxel Multy to test Internet speed” to run a speed test to receive
the notification. See Section 2.29 on page 75 for more information about how to use the
Alexa voice service.
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3If you want to get notifications when there are new client devices connecting to your WiFi network(s),
tap New Device Connected and enable notifications for the WiFi network(s).
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2.26 Enable or Disable Daisy Chain Network Topology
You can "daisy chain” multiple Multy Devices together to create expansive WiFi coverage for your
home.
When daisy chaining is enabled, each Multy X device chooses its own way of connecting to the primary
Multy Device - either by connecting directly, or by going through another Multy Device with a strong
WiFi signal.
When Multy Devices are daisy-chained, they don’t all need to be placed near the primary Multy
Device, which means you can extend your coverage.
Note: This feature is not available on all Multy Devices. The Daisy Chain and Network
Topology menus appear only when using a Multy Device that supports Daisy Chain. See
Table 1 on page 5 to see which devices support this feature.
Daisy Chain Disabled
Daisy Chain Enabled
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1Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings.
2Tap Advanced Settings in the Settings screen. Tap to enable or disable daisy chaining.
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2.27 Report a Problem with the Multy App
If you encounter problems while using the Multy app or want to send us your feedback, you can send
an email to customer service.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Send Feedback, edit the
mail and tap Send.
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2.28 Log in with a myZyxelCloud Account
If you didn’t log into the Multy app with a myZyxelCloud account, you can still log in after the Multy WiFi
System has been set up.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Join myZyxelCloud. Enter
your existing account information and tap SIGN IN. If you don't have a myZyxelCloud account, tap Sign
Up to create one.
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2.29 Manage Your Multy WiFi System with Amazon Alexa
If you have an Alexa-enabled device (Amazon Echo for example), you can use your voice to control
your Multy Devices in the Multy WiFi System. At the time of writing, the available Alexa skill voice
commands for Multy WiFi System are:
• Alexa, ask Zyxel Multy to turn off guest WiFi
• Alexa, ask Zyxel Multy to test Internet speed
• Alexa, ask Zyxel Multy to turn on WiFi light
• Alexa, ask Zyxel Multy to turn off WiFi light
• Alexa, ask Zyxel Multy to pause the Internet
You need to enable the Multy-Alexa skills to enhance the functionality of your Alexa device and allow
Alexa to perform the supported tasks.
Note: To use the Alexa voice service, you must have logged into the Multy app with a
myZyxelCloud account and set up the Multy Device(s).
Both the Multy Devices and Alexa device should be connected to the same WiFi
network.
1Go to Amazon’s website (https://www.amazon.com) and sign in with your Amazon account. Tap
Departments and select Alexa Skills.
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2Enter the keyword "Multy" in the search bar and select "Multy" from the list of results. Tap Enable to
connect the Multy WiFi System to Alexa.
3Tap Link Account and enter your myZyxel account information to associate the skill with your account.
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4Tap Authorize. A screen appears showing that the skill for Multy WiFi Systems has been successfully
linked.
5Use either the Alexa app or voice command “Discover Devices” to have Alexa discover the Multy
Device(s) on the specified myZyxel account. You then can use your voice to control the Multy Device.
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78
APPENDIX A
Customer Support
In the event of problems that cannot be solved by using this manual, you should contact your vendor. If
you cannot contact your vendor, then contact a Zyxel office for the region in which you bought the
device.
See http://www.zyxel.com/homepage.shtml and also
http://www.zyxel.com/about_zyxel/zyxel_worldwide.shtml for the latest information.
Please have the following information ready when you contact an office.
Required Information
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Corporate Headquarters (Worldwide)
Taiwan
• Zyxel Communications Corporation
• http://www.zyxel.com
Asia
China
• Zyxel Communications (Shanghai) Corp.
Zyxel Communications (Beijing) Corp.
Zyxel Communications (Tianjin) Corp.
• http://www.zyxel.cn
India
•Zyxel Technology India Pvt Ltd
• http://www.zyxel.in
Kazakhstan
•Zyxel Kazakhstan
• http://www.zyxel.kz
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79
Korea
• Zyxel Korea Corp.
• http://www.zyxel.kr
Malaysia
• Zyxel Malaysia Sdn Bhd.
• http://www.zyxel.com.my
Pakistan
• Zyxel Pakistan (Pvt.) Ltd.
• http://www.zyxel.com.pk
Philippines
• Zyxel Philippines
• http://www.zyxel.com.ph
Singapore
• Zyxel Singapore Pte Ltd.
• http://www.zyxel.com.sg
Taiwan
• Zyxel Communications Corporation
• http://www.zyxel.com/tw/zh/
Thailand
• Zyxel Thailand Co., Ltd
• http://www.zyxel.co.th
Vietnam
• Zyxel Communications Corporation-Vietnam Office
• http://www.zyxel.com/vn/vi
Europe
Austria
•Zyxel Deutschland GmbH
• http://www.zyxel.de
Belarus
•Zyxel BY
• http://www.zyxel.by
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Belgium
• Zyxel Communications B.V.
• http://www.zyxel.com/be/nl/
• http://www.zyxel.com/be/fr/
Bulgaria
•Zyxel България
• http://www.zyxel.com/bg/bg/
Czech Republic
• Zyxel Communications Czech s.r.o
• http://www.zyxel.cz
Denmark
• Zyxel Communications A/S
• http://www.zyxel.dk
Estonia
• Zyxel Estonia
• http://www.zyxel.com/ee/et/
Finland
• Zyxel Communications
• http://www.zyxel.fi
France
•Zyxel France
• http://www.zyxel.fr
Germany
•Zyxel Deutschland GmbH
• http://www.zyxel.de
Hungary
• Zyxel Hungary & SEE
• http://www.zyxel.hu
Italy
• Zyxel Communications Italy
• http://www.zyxel.it/
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81
Latvia
•Zyxel Latvia
• http://www.zyxel.com/lv/lv/homepage.shtml
Lithuania
•Zyxel Lithuania
• http://www.zyxel.com/lt/lt/homepage.shtml
Netherlands
• Zyxel Benelux
• http://www.zyxel.nl
Norway
• Zyxel Communications
• http://www.zyxel.no
Poland
• Zyxel Communications Poland
• http://www.zyxel.pl
Romania
• Zyxel Romania
• http://www.zyxel.com/ro/ro
Russia
• Zyxel Russia
• http://www.zyxel.ru
Slovakia
• Zyxel Communications Czech s.r.o. organizacna zlozka
• http://www.zyxel.sk
Spain
• Zyxel Communications ES Ltd
• http://www.zyxel.es
Sweden
• Zyxel Communications
• http://www.zyxel.se
Switzerland
•Studerus AG
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• http://www.zyxel.ch/
Turkey
• Zyxel Turkey A.S.
• http://www.zyxel.com.tr
UK
• Zyxel Communications UK Ltd.
• http://www.zyxel.co.uk
Ukraine
•Zyxel Ukraine
• http://www.ua.zyxel.com
Latin America
Argentina
• Zyxel Communication Corporation
• http://www.zyxel.com/ec/es/
Brazil
• Zyxel Communications Brasil Ltda.
• https://www.zyxel.com/br/pt/
Ecuador
• Zyxel Communication Corporation
• http://www.zyxel.com/ec/es/
Middle East
Israel
• Zyxel Communication Corporation
• http://il.zyxel.com/homepage.shtml
Middle East
• Zyxel Communication Corporation
• http://www.zyxel.com/me/en/
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North America
USA
• Zyxel Communications, Inc. - North America Headquarters
• http://www.zyxel.com/us/en/
Oceania
Australia
• Zyxel Communications Corporation
• http://www.zyxel.com/au/en/
Africa
South Africa
• Nology (Pty) Ltd.
• http://www.zyxel.co.za
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APPENDIX B
Legal Information
Copyright
Copyright © 2018 by Zyxel Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any
language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of Zyxel Communications Corporation.
Published by Zyxel Communications Corporation. All rights reserved.
Disclaimer
Zyxel does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any
license under its patent rights nor the patent rights of others. Zyxel further reserves the right to make changes in any products described herein
without notice. This publication is subject to change without notice.
Regulatory Notice and Statement
UNITED STATES of AMERICA
The following information applies if you use the product within USA area.
FCC EMC Statement
• The device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
• Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
device.
• This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and
can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
• If this device does cause harmful interference to radio or television reception, which is found by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the devices
• Connect the equipment to an outlet other than the receiver’s
• Consult a dealer or an experienced radio/TV technician for assistance
The following information applies if you use the product with RF function within USA area.
FCC Radiation Exposure Statement
• This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
• This transmitter must be at least 20 cm from the user and must not be co-located or operating in conjunction with any other antenna or
transmitter.
• Operation of this device is restricted to indoor use only.
CANADA
The following information applies if you use the product within Canada area.
Innovation, Science and Economic Development Canada ICES Statement
CAN ICES-3 (B)/NMB-3(B)
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85
Innovation, Science and Economic Development Canada RSS-GEN & RSS-247 statement
• This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's
licence-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired operation of the device.
• This radio transmitter has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types
listed below with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum
gain indicated for any type listed, are strictly prohibited for use with this device.
If the product with 5G wireless function operating in 5150-5250 MHz and 5725-5850 MHz, the following attention must be paid,
• The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel
mobile satellite systems.
• For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the
equipment still complies with the e.i.r.p. limits as appropriate; and
• Where applicable, antenna type(s), antenna models(s), and the worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p.
elevation mask requirement set forth in Section 6.2.2(3) of RSS 247 shall be clearly indicated.
If the product with 5G wireless function operating in 5250-5350 MHz and 5470-5725 MHz, the following attention must be paid.
• For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz
shall be such that the equipment still complies with the e.i.r.p. limit.
• L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et
Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions
suivantes : (1) l'appareil ne doit pas produire de brouillage; (2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
Le présent émetteur radio (???IC ID) a été approuvé par Innovation, Sciences et Développement économique Canada pour fonctionner avec
les types d'antenne énumérés ci dessous et ayant un gain admissible maximal. Les types d'antenne non inclus dans cette liste, et dont le gain est
supérieur au gain maximal indiqué pour tout type figurant sur la liste, sont strictement interdits pour l'exploitation de l'émetteur.Lorsque la
fonction sans fil 5G fonctionnant en 5150-5250 MHz and 5725-5850 MHz est activée pour ce produit , il est nécessaire de porter une attention
particulière aux choses suivantes
• Les dispositifs fonctionnant dans la bande de 5 150 à 5 250 MHz sont réservés uniquement pour une utilisation à l'intérieur afin de réduire les
risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux;
• Pour les dispositifs munis d'antennes amovibles, le gain maximal d'antenne permis (pour les dispositifs utilisant la bande de 5 725 à 5 850 MHz)
doit être conforme à la limite de la p.i.r.e. spécifiée, selon le cas;
• Lorsqu'il y a lieu, les types d'antennes (s'il y en a plusieurs), les numéros de modèle de l'antenne et les pires angles d'inclinaison nécessaires
pour rester conforme à l'exigence de la p.i.r.e. applicable au masque d'élévation, énoncée à la section 6.2.2.3 du CNR-247, doivent être
clairement indiqués.
Lorsque la fonction sans fil 5G fonctionnant en 5250-5350 MHz et 5470-5725 MHz est activée pour ce produit , il est nécessaire de porter une
attention particulière aux choses suivantes.
• Pour les dispositifs munis d’antennes amovibles, le gain maximal d'antenne permis pour les dispositifs utilisant les bandes de 5 250 à 5 350 MHz
et de 5 470 à 5 725 MHz doit être conforme à la limite de la p.i.r.e.
Industry Canada radiation exposure statement
This device complies with ISED radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated
with a minimum distance of 20 cm between the radiator and your body.
Déclaration d’exposition aux radiations:
Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour un environnement non contrôlé. Cet équipement
doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
EUROPEAN UNION
The following information applies if you use the product within the European Union.
Declaration of Conformity with Regard to EU Directive 2014/53/EU (Radio Equipment Directive, RED)
• Compliance information for wireless products relevant to the EU and other Countries following the EU Directive 2014/53/EU (RED). And this
product may be used in all EU countries (and other countries following the EU Directive 2014/53/EU) without any limitation except for the
countries mentioned below table:
• In the majority of the EU and other European countries, the 5GHz bands have been made available for the use of wireless local area
networks (LANs). Later in this document you will find an overview of countries in which additional restrictions or requirements or both are
applicable. The requirements for any country may evolve. Zyxel recommends that you check with the local authorities for the latest status of
their national regulations for the 5GHz wireless LANs.
• If this device for operation in the band 5150-5350 MHz, it is for indoor use only.
• This equipment should be installed and operated with a minimum distance of 20 cm between the radio equipment and your body.
• The maximum RF power operating for each band as follows:
WSQ50
• the band 2,400 to 2,483.5 MHz is 97.95 mW (19.91 dBm),
• the bands 5,150 MHz to 5,350 MHz is 182.81 mW (22.62 dBm),
• the band 5,470 MHz to 5,725 MHz is 916.22 mW (29.62 dBm).
WSR30
• the band 2,400 to 2,483.5 MHz is 99.54 mW (19.98 dBm),
• the bands 5,150 MHz to 5,350 MHz is 198.61 mW (22.98 dBm),
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86
• the band 5,470 MHz to 5,725 MHz is 685.49 mW (28.36 dBm).
.
Български
(Bulgarian)
С настоящото Zyxel декларира, че това оборудване е в съответствие със съществените изисквания и другите
приложими разпоредбите на Директива 2014/53/ЕC.
National Restrictions
• The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link
having a range exceeding 300 meters. Please check http://www.bipt.be for more details.
• Draadloze verbindingen voor buitengebruik en met een reikwijdte van meer dan 300 meter dienen aangemeld te
worden bij het Belgisch Instituut voor postdiensten en telecommunicatie (BIPT). Zie http://www.bipt.be voor meer
gegevens.
• Les liaisons sans fil pour une utilisation en extérieur d’une distance supérieure à 300 mètres doivent être notifiées à
l’Institut Belge des services Postaux et des Télécommunications (IBPT). Visitez http://www.ibpt.be pour de plus amples
détails.
Español
(Spanish)
Por medio de la presente Zyxel declara que el equipo cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva 2014/53/UE..
Čeština
(Czech)
Zyxel tímto prohlašuje, že tento zařízení je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice
2014/53/EU.
Dansk (Danish) Undertegnede Zyxel erklærer herved, at følgende udstyr udstyr overholder de væsentlige krav og øvrige relevante krav i
direktiv 2014/53/EU.
National Restrictions
• In Denmark, the band 5150 - 5350 MHz is also allowed for outdoor usage.
• I Danmark må frekvensbåndet 5150 - 5350 også anvendes udendørs.
Deutsch
(German)
Hiermit erklärt Zyxel, dass sich das Gerät Ausstattung in Übereinstimmung mit den grundlegenden Anforderungen und den
übrigen einschlägigen Bestimmungen der Richtlinie 2014/53/EU befindet.
Eesti keel
(Estonian)
Käesolevaga kinnitab Zyxel seadme seadmed vastavust direktiivi 2014/53/EU põhinõuetele ja nimetatud direktiivist
tulenevatele teistele asjakohastele sätetele.
Ελληνικά
(Greek)
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Zyxel ∆ΗΛΩΝΕΙ ΟΤΙ εξοπλισμός ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ
∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 2014/53/EU.
English Hereby, Zyxel declares that this device is in compliance with the essential requirements and other relevant provisions of
Directive 2014/53/EU.
Français
(French)
Par la présente Zyxel déclare que l'appareil équipements est conforme aux exigences essentielles et aux autres dispositions
pertinentes de la directive 2014/53/EU.
Hrvatski
(Croatian)
Zyxel ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 2014/53/EU.
Íslenska
(Icelandic)
Hér með lýsir, Zyxel því yfir að þessi búnaður er í samræmi við grunnkröfur og önnur viðeigandi ákvæði tilskipunar 2014/53/
EU.
Italiano (Italian) Con la presente Zyxel dichiara che questo attrezzatura è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti
stabilite dalla direttiva 2014/53/EU.
National Restrictions
• This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation
Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner's property, its use requires
a “general authorization.” Please check http://www.sviluppoeconomico.gov.it/ for more details.
• Questo prodotto è conforme alla specifiche di Interfaccia Radio Nazionali e rispetta il Piano Nazionale di ripartizione
delle frequenze in Italia. Se non viene installato all 'interno del proprio fondo, l'utilizzo di prodotti Wireless LAN richiede
una “Autorizzazione Generale”. Consultare http://www.sviluppoeconomico.gov.it/ per maggiori dettagli.
Latviešu valoda
(Latvian)
Ar šo Zyxel deklarē, ka iekārtas atbilst Direktīvas 2014/53/EU būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
National Restrictions
• The outdoor usage of the 2.4 GHz band requires an authorization from the Electronic Communications Office. Please
check http://www.esd.lv for more details.
• 2.4 GHz frekvenèu joslas izmantoðanai ârpus telpâm nepiecieðama atïauja no Elektronisko sakaru direkcijas. Vairâk
informâcijas: http://www.esd.lv.
Lietuvių kalba
(Lithuanian)
Šiuo Zyxel deklaruoja, kad šis įranga atitinka esminius reikalavimus ir kitas 2014/53/EU Direktyvos nuostatas.
Magyar
(Hungarian)
Alulírott, Zyxel nyilatkozom, hogy a berendezés megfelel a vonatkozó alapvetõ követelményeknek és az 2014/53/EU
irányelv egyéb elõírásainak.
Malti (Maltese) Hawnhekk, Zyxel, jiddikjara li dan tagħmir jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm
fid-Dirrettiva 2014/53/EU.
Nederlands
(Dutch)
Hierbij verklaart Zyxel dat het toestel uitrusting in overeenstemming is met de essentiële eisen en de andere relevante
bepalingen van richtlijn 2014/53/EU.
Polski (Polish) Niniejszym Zyxel oświadcza, że sprzęt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami
Dyrektywy 2014/53/EU.
Português
(Portuguese)
Zyxel declara que este equipamento está conforme com os requisitos essenciais e outras disposições da Directiva 2014/53/
EU.
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Multy WiFi System User’s Guide
87
Notes:
1. Although Norway, Switzerland and Liechtenstein are not EU member states, the EU Directive 2014/53/EU has also been implemented in those
countries.
2. The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the
gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm).
List of national codes
Safety Warnings
• Do not use this product near water, for example, in a wet basement or near a swimming pool.
• Do not expose your device to dampness, dust or corrosive liquids.
• Do not store things on the device.
• Do not obstruct the device ventilation slots as insufficient airflow may harm your device. For example, do not place the device in an
enclosed space such as a box or on a very soft surface such as a bed or sofa.
• Do not install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do not open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified
service personnel should service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Do not remove the plug and connect it to a power outlet by itself; always attach the plug to the power adaptor first before connecting it to
a power outlet.
• Do not allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor
or cord.
• Please use the provided or designated connection cables/power cables/ adaptors. Connect it to the right supply voltage (for example,
110V AC in North America or 230V AC in Europe). If the power adaptor or cord is damaged, it might cause electrocution. Remove it from the
device and the power source, repairing the power adapter or cord is prohibited. Contact your local vendor to order a new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.
Română
(Romanian)
Prin prezenta, Zyxel declară că acest echipament este în conformitate cu cerinţele esenţiale şi alte prevederi relevante ale
Directivei 2014/53/EU.
Slovenčina
(Slovak)
Zyxel týmto vyhlasuje, že zariadenia spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 2014/53/EU.
Slovenščina
(Slovene)
Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2014/53/EU.
Suomi (Finnish) Zyxel vakuuttaa täten että laitteet tyyppinen laite on direktiivin 2014/53/EU oleellisten vaatimusten ja sitä koskevien
direktiivin muiden ehtojen mukainen.
Svenska
(Swedish)
Härmed intygar Zyxel att denna utrustning står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta
bestämmelser som framgår av direktiv 2014/53/EU.
Norsk
(Norwegian)
Erklærer herved Zyxel at dette utstyret er I samsvar med de grunnleggende kravene og andre relevante bestemmelser I
direktiv 2014/53/EU.
COUNTRY ISO 3166 2 LETTER CODE COUNTRY ISO 3166 2 LETTER CODE
Austria AT Liechtenstein LI
Belgium BE Lithuania LT
Bulgaria BG Luxembourg LU
Croatia HR Malta MT
Cyprus CY Netherlands NL
Czech Republic CZ Norway NO
Denmark DK Poland PL
Estonia EE Portugal PT
Finland FI Romania RO
France FR Serbia RS
Germany DE Slovakia SK
Greece GR Slovenia SI
Hungary HU Spain ES
Iceland IS Switzerland CH
Ireland IE Sweden SE
Italy IT Turkey TR
Latvia LV United Kingdom GB
Appendix B Legal Information
Multy WiFi System User’s Guide
88
• CAUTION: Risk of explosion if battery is replaced by an incorrect type, dispose of used batteries according to the instruction. Dispose them at
the applicable collection point for the recycling of electrical and electronic devices. For detailed information about recycling of this
product, please contact your local city office, your household waste disposal service or the store where you purchased the product.
• The following warning statements apply, where the disconnect device is not incorporated in the device or where the plug on the power
supply cord is intended to serve as the disconnect device,
- For permanently connected devices, a readily accessible disconnect device shall be incorporated external to the device;
- For pluggable devices, the socket-outlet shall be installed near the device and shall be easily accessible.
Environment Statement
ErP (Energy-related Products)
Zyxel products put on the EU market in compliance with the requirement of the European Parliament and the Council published Directive 2009/
125/EC establishing a framework for the setting of ecodesign requirements for energy-related products (recast), so called as "ErP Directive
(Energy-related Products directive) as well as ecodesign requirement laid down in applicable implementing measures, power consumption has
satisfied regulation requirements which are:
• Network standby power consumption < 8W, and/or
• Off mode power consumption < 0.5W, and/or
• Standby mode power consumption < 0.5W.
(Wireless settings, please refer to the chapter about wireless settings for more detail.)
European Union - Disposal and Recycling Information
The symbol below means that according to local regulations your product and/or its battery shall be disposed of separately from domestic
waste. If this product is end of life, take it to a recycling station designated by local authorities. At the time of disposal, the separate collection of
your product and/or its battery will help save natural resources and ensure that the environment is sustainable development.
Die folgende Symbol bedeutet, dass Ihr Produkt und/oder seine Batterie gemäß den örtlichen Bestimmungen getrennt vom Hausmüll entsorgt
werden muss. Wenden Sie sich an eine Recyclingstation, wenn dieses Produkt das Ende seiner Lebensdauer erreicht hat. Zum Zeitpunkt der
Entsorgung wird die getrennte Sammlung von Produkt und/oder seiner Batterie dazu beitragen, natürliche Ressourcen zu sparen und die Umwelt
und die menschliche Gesundheit zu schützen.
El símbolo de abajo indica que según las regulaciones locales, su producto y/o su batería deberán depositarse como basura separada de la
doméstica. Cuando este producto alcance el final de su vida útil, llévelo a un punto limpio. Cuando llegue el momento de desechar el
producto, la recogida por separado éste y/o su batería ayudará a salvar los recursos naturales y a proteger la salud humana y
medioambiental.
Le symbole ci-dessous signifie que selon les réglementations locales votre produit et/ou sa batterie doivent être éliminés séparément des ordures
ménagères. Lorsque ce produit atteint sa fin de vie, amenez-le à un centre de recyclage. Au moment de la mise au rebut, la collecte séparée
de votre produit et/ou de sa batterie aidera à économiser les ressources naturelles et protéger l'environnement et la santé humaine.
Il simbolo sotto significa che secondo i regolamenti locali il vostro prodotto e/o batteria deve essere smaltito separatamente dai rifiuti domestici.
Quando questo prodotto raggiunge la fine della vita di servizio portarlo a una stazione di riciclaggio. Al momento dello smaltimento, la raccolta
separata del vostro prodotto e/o della sua batteria aiuta a risparmiare risorse naturali e a proteggere l'ambiente e la salute umana.
Symbolen innebär att enligt lokal lagstiftning ska produkten och/eller dess batteri kastas separat från hushållsavfallet. När den här produkten når
slutet av sin livslängd ska du ta den till en återvinningsstation. Vid tiden för kasseringen bidrar du till en bättre miljö och mänsklig hälsa genom att
göra dig av med den på ett återvinningsställe.
台灣
以下訊息僅適用於產品具有無線功能且銷售至台灣地區
• 第十二條 經型式認證合格之低功率射頻電機，非經許可，公司，商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
• 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前項合法通信，指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
• 無線資訊傳輸設備忍受合法通信之干擾且不得干擾合法通信；如造成干擾，應立即停用， 俟無干擾之虞，始得繼續使用。
• 無線資訊傳輸設備的製造廠商應確保頻率穩定性，如依製造廠商使用手冊上所述正常操作， 發射的信號應維持於操作頻帶中。
Appendix B Legal Information
Multy WiFi System User’s Guide
89
• 使用無線產品時，應避免影響附近雷達系統之操作。
• 高增益指向性天線只得應用於固定式點對點系統。
以下訊息僅適用於產品屬於專業安裝並銷售至台灣地區
• 本器材須經專業工程人員安裝及設定，始得設置使用，且不得直接販售給一般消費者。
安全警告 - 為了您的安全，請先閱讀以下警告及指示 :
• 請勿將此產品接近水、火焰或放置在高溫的環境。
• 避免設備接觸 :
- 任何液體 - 切勿讓設備接觸水、雨水、高濕度、污水腐蝕性的液體或其他水份。
- 灰塵及污物 - 切勿接觸灰塵、污物、沙土、食物或其他不合適的材料。
• 雷雨天氣時，不要安裝，使用或維修此設備。有遭受電擊的風險。
• 切勿重摔或撞擊設備，並勿使用不正確的電源變壓器。
• 若接上不正確的電源變壓器會有爆炸的風險。
• 請勿隨意更換產品內的電池。
• 如果更換不正確之電池型式，會有爆炸的風險，請依製造商說明書處理使用過之電池。
• 請將廢電池丟棄在適當的電器或電子設備回收處。
• 請勿將設備解體。
• 請勿阻礙設備的散熱孔，空氣對流不足將會造成設備損害。
• 請插在正確的電壓供給插座 ( 如 : 北美 / 台灣電壓 110V AC，歐洲是 230V AC)。
• 假若電源變壓器或電源變壓器的纜線損壞，請從插座拔除，若您還繼續插電使用，會有觸電死亡的風險。
• 請勿試圖修理電源變壓器或電源變壓器的纜線，若有毀損，請直接聯絡您購買的店家，購買一個新的電源變壓器。
• 請勿將此設備安裝於室外，此設備僅適合放置於室內。
• 請勿隨一般垃圾丟棄。
• 請參閱產品背貼上的設備額定功率。
• 請參考產品型錄或是彩盒上的作業溫度。
• 產品沒有斷電裝置或者採用電源線的插頭視為斷電裝置的一部分，以下警語將適用 :
- 對永久連接之設備， 在設備外部須安裝可觸及之斷電裝置；
- 對插接式之設備， 插座必須接近安裝之地點而且是易於觸及的。
About the Symbols
Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent property damage.
The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the
contents.
Explanation of the Symbols
Viewing Certifications
Go to http://www.zyxel.com to view this product’s documentation and certifications.
Zyxel Limited Warranty
Zyxel warrants to the original end user (purchaser) that this product is free from any defects in material or workmanship for a specific period (the
Warranty Period) from the date of purchase. The Warranty Period varies by region. Check with your vendor and/or the authorized Zyxel local
distributor for details about the Warranty Period of this product. During the warranty period, and upon proof of purchase, should the product
have indications of failure due to faulty workmanship and/or materials, Zyxel will, at its discretion, repair or replace the defective products or
components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to
proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value,
SYMBOL EXPLANATION
Alternating current (AC):
AC is an electric current in which the flow of electric charge periodically reverses direction.
Direct current (DC):
DC if the unidirectional flow or movement of electric charge carriers.
Earth; ground:
A wiring terminal intended for connection of a Protective Earthing Conductor.
Class II equipment:
The method of protection against electric shock in the case of class II equipment is either double insulation or
reinforced insulation.
Appendix B Legal Information
Multy WiFi System User’s Guide
90
and will be solely at the discretion of Zyxel. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by
an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties,
express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. Zyxel shall in no event be held
liable for indirect or consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought the
device at http://www.zyxel.com/web/support_warranty_info.php.
Registration
Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at
www.us.zyxel.com for North American products.
Open Source Licenses
This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided
with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses,
please contact support@zyxel.com.tw to get it.