Table of Contents
- Multy Plus
- Web Configurator
- Set up Your Multy Plus WiFi System Using Web Configurator
- 2.1 Introduction
- 2.2 Use the Multy Plus Web Configurator
- 2.3 Add and Install Your First Multy Device
- 2.4 Run a Speed Test
- 2.5 Configure the Multy Device’s WiFi Networks
- 2.6 Enable or Disable a WiFi Network
- 2.7 Add Clients to a Profile
- 2.8 Set a Profile’s WiFi Schedule
- 2.9 Pause or Resume Internet Access on a Profile
- 2.10 Turn on or off the Multy Device’s LED (Light)
- 2.11 Remove a Multy Device
- 2.12 Install a Second Multy Plus WiFi System
- 2.13 Change Your Multy Device Operating Mode
- 2.14 Configure a Port Forwarding Rule
- 2.15 Enable or Disable Daisy Chain Network Topology
- Set up Your Multy Plus WiFi System Using Web Configurator
- Multy App
- Set up Your Multy Plus WiFi System Using Multy App
- 3.1 Introduction
- 3.2 Use the Multy App
- 3.3 Add and Install Your First Multy Device
- 3.4 Test Your Mobile Phone Connection Speed
- 3.5 Test Your Multy Device Connection Speed
- 3.6 Measure Your WiFi Signal Strength
- 3.7 Enable or Disable Guest WiFi
- 3.8 Share WiFi Name and Password with a QR Code
- 3.9 Set a WiFi Schedule for Clients
- 3.10 Pause Internet Access for an Individual Client
- 3.11 Pause or Resume Internet Access for a Group
- 3.12 Turn on or off the Multy Device’s LED Light
- 3.13 Remove a Multy Device
- 3.14 Install a Second Multy Plus WiFi System
- 3.15 Change the Name or Picture of a Multy Plus WiFi System
- 3.16 Remove a Multy Plus WiFi System
- 3.17 Enable or Add Port Forwarding Rules
- 3.18 Turn Notifications on or off
- 3.19 Enable or Disable Daisy Chain Network Topology
- 3.20 Report a Problem with the Multy App
- 3.21 Log in with a myZyxelCloud Account
- 3.22 Manage Your Multy Plus WiFi System with Amazon Alexa
- Customer Support
- Legal Information
- Set up Your Multy Plus WiFi System Using Multy App
Zyxel AC3000 Tri-Band WiFi System User Manual
Displayed below is the user manual for AC3000 Tri-Band WiFi System by Zyxel which is a product in the Wireless Access Points category. This manual has pages.
Related Manuals
Default Login Details
User’s Guide
Multy Plus
AC3000 Tri-Band WiFi System
Model: WSQ60
Copyright © 2018 Zyxel Communications Corporation
Zyxel App Multy
Web Configurator
Login
http://Zyxelwifi.com or
http://Zyxelwifi.net
Version 1.0.0 Edition 1, 08/2018
Multy Plus WiFi System User’s Guide
2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your
product firmware or your app version. Every effort has been made to ensure that the information in this
manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect and install the Multy Device.
•More Information
Go to support.zyxel.com to find other information on the Multy Device.
Content Overview
Multy Plus WiFi System User’s Guide
3
Content Overview
Get to Know Your Multy Plus WiFi System ............................................................................................. 6
Web Configurator ..............................................................................................................................10
Set up Your Multy Plus WiFi System Using Web Configurator ........................................................... 11
Multy App ..........................................................................................................................................40
Set up Your Multy Plus WiFi System Using Multy App ........................................................................ 41
Table of Contents
Multy Plus WiFi System User’s Guide
4
Table of Contents
Content Overview ...............................................................................................................................3
Table of Contents.................................................................................................................................4
Chapter 1
Get to Know Your Multy Plus WiFi System ..........................................................................................6
1.1 Overview .......................................................................................................................................... 6
1.2 Way to Manage the Multy Plus WiFi System .................................................................................. 6
1.3 Getting Started ................................................................................................................................. 7
1.4 Hardware Connections ................................................................................................................... 7
1.5 Reset Button ...................................................................................................................................... 8
1.5.1 Use the RESET Button ............................................................................................................... 8
1.6 LED (Light) .......................................................................................................................................... 8
Part I: Web Configurator................................................................................. 10
Chapter 2
Set up Your Multy Plus WiFi System Using Web Configurator.........................................................11
2.1 Introduction ..................................................................................................................................... 11
2.2 Use the Multy Plus Web Configurator ........................................................................................... 12
2.3 Add and Install Your First Multy Device ........................................................................................ 14
2.4 Run a Speed Test ............................................................................................................................ 19
2.5 Configure the Multy Device’s WiFi Networks ............................................................................... 20
2.6 Enable or Disable a WiFi Network ................................................................................................. 23
2.7 Add Clients to a Profile .................................................................................................................. 25
2.8 Set a Profile’s WiFi Schedule .......................................................................................................... 27
2.9 Pause or Resume Internet Access on a Profile ............................................................................ 30
2.10 Turn on or off the Multy Device’s LED (Light) .............................................................................32
2.11 Remove a Multy Device .............................................................................................................. 33
2.12 Install a Second Multy Plus WiFi System ...................................................................................... 34
2.13 Change Your Multy Device Operating Mode .......................................................................... 35
2.14 Configure a Port Forwarding Rule .............................................................................................. 36
2.15 Enable or Disable Daisy Chain Network Topology ................................................................... 38
Part II: Multy App ............................................................................................40
Table of Contents
Multy Plus WiFi System User’s Guide
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Chapter 3
Set up Your Multy Plus WiFi System Using Multy App......................................................................41
3.1 Introduction ..................................................................................................................................... 41
3.2 Use the Multy App .......................................................................................................................... 42
3.3 Add and Install Your First Multy Device ........................................................................................ 44
3.4 Test Your Mobile Phone Connection Speed ............................................................................... 48
3.5 Test Your Multy Device Connection Speed ................................................................................. 50
3.6 Measure Your WiFi Signal Strength ................................................................................................ 52
3.7 Enable or Disable Guest WiFi ......................................................................................................... 54
3.8 Share WiFi Name and Password with a QR Code ...................................................................... 56
3.9 Set a WiFi Schedule for Clients ...................................................................................................... 58
3.10 Pause Internet Access for an Individual Client ......................................................................... 62
3.11 Pause or Resume Internet Access for a Group ......................................................................... 64
3.12 Turn on or off the Multy Device’s LED Light ................................................................................ 66
3.13 Remove a Multy Device .............................................................................................................. 67
3.14 Install a Second Multy Plus WiFi System ...................................................................................... 68
3.15 Change the Name or Picture of a Multy Plus WiFi System ....................................................... 71
3.16 Remove a Multy Plus WiFi System ............................................................................................... 73
3.17 Enable or Add Port Forwarding Rules ......................................................................................... 75
3.18 Turn Notifications on or off ........................................................................................................... 79
3.19 Enable or Disable Daisy Chain Network Topology ................................................................... 82
3.20 Report a Problem with the Multy App .......................................................................................84
3.21 Log in with a myZyxelCloud Account ........................................................................................85
3.22 Manage Your Multy Plus WiFi System with Amazon Alexa ....................................................... 86
Appendix A Customer Support ....................................................................................................... 90
Appendix B Legal Information......................................................................................................... 96
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CHAPTER 1
Get to Know Your Multy Plus
WiFi System
1.1 Overview
Zyxel Multy Plus WiFi System allows you to quickly set up and monitor your WiFi network using the Multy
app. You can install two or more Multy Devices in a Multy Plus WiFi System to extend the range of your
existing wired network without additional wiring, providing easy network access to mobile users.
In the following example, the first Multy Device connects to the modem/router to act as the root AP
(A1), and other Multy Devices are extenders (A2 or A3) to expand wireless coverage. The extenders help
relay communications from wireless clients to the root AP and router.
1.2 Way to Manage the Multy Plus WiFi System
You can use the following ways to manage the Multy Plus WiFi System.
Web Configurator
The Web Configurator allows easy Zyxel Device setup and management using an Internet browser. This
User’s Guide provides information about the Web Configurator.
A2 A1
A3
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Multy App
The Multy app allows Multy Plus WiFi System setup and management from your mobile device. This User’s
Guide provides information about key uses of the Multy app.
AiShield App
Download the AiShield app to identify and prevent threats in your network. You can also create profiles
to customize Internet access for individual devices in your network. To activate this service download
the AiShield app, through the app log into your myZyxelCloud account and it will automatically link to
your Multy Plus WiFi System.
1.3 Getting Started
To set up a Multy Plus WiFi System, you need to:
1Have a broadband modem or router that is connected to the Internet.
2Get at least one Multy Device. If you have multiple Multy Devices, the first one you installed should be
connected to the modem or router. Other Multy Devices can be placed in different rooms to extend
WiFi range by wirelessly connecting to the first Multy Device.
3Connect the primary Multy Device (see Section 1.4 on page 7 or Quick Start Guide).
4Use the Multy’s Web Configurator to set up the Multy Device and manage your Multy Plus WiFi System
(see Chapter 2 on page 11).
1.4 Hardware Connections
See your Quick Start Guide for more information about hardware installation.
1Use the included power adapter to connect the Multy Device’s power port to a power outlet.
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2If you are installing the first Multy Device, connect the Internet port of the Multy Device to a LAN port of
a broadband modem or router that is connected to the Internet.
1.5 Reset Button
If you need to set the Multy Device back to its default settings, use the Reset button on the rear panel.
1.5.1 Use the RESET Button
1Make sure the LED is not blinking white.
2Press the RESET button for longer than five seconds to set the Multy Device back to its factory-default
configurations. The LED starts to blink red.
1.6 LED (Light)
Look at the LED on the top panel to determine the status of the Multy Device.
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Figure 1 Multy Device LED
The following are the LED descriptions for your Multy Device.
Table 1 Multy Device LED Behavior
COLOR STATUS DESCRIPTION
Off The Multy Device is not receiving power.
White Blinking The Multy Device is booting up, undergoing firmware upgrade, or being
configured.
On The Primary Multy Device is on and connected to the Internet.
The secondary Multy Device has successfully connected with the Primary AP.
Blue Blinking Bluetooth is enabled on the Multy Device.
On The Primary Multy Device is configuring with the second/other AP.
Red On The Primary Multy Device in AP mode failed to connect to the Internet.
The second/other Multy Device disconnected or failed to connect to the
Primary AP.
Bluetooth is not working on the Multy Device.
The Multy Device had a system error.
Slow Blinking An error occurred during firmware update.
Fast Blinking The Multy Device is in the process of default restoring.
10
PART I
Web Configurator
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CHAPTER 2
Set up Your Multy Plus WiFi
System Using Web
Configurator
2.1 Introduction
The web configurator is an HTML-based management interface that allows easy device setup and
management via Internet browser. Zyxel Multy Plus web configurator helps you install Multy Devices and
manage the Multy Plus WiFi System directly.
Compatibility
• Internet Explorer, versions 8.0 and later.
• Google Chrome, versions 2.0 and later.
• Mozilla Firefox, versions 3.0 and later.
• Safari, versions 2.0 and later.
This section provides tutorials for setting up your Multy Device.
•Use the Multy Plus Web Configurator
•Add and Install Your First Multy Device
•Run a Speed Test
•Configure the Multy Device’s WiFi Networks
•Enable or Disable a WiFi Network
•Add Clients to a Profile
•Set a Profile’s WiFi Schedule
•Pause or Resume Internet Access on a Profile
•Turn on or off the Multy Device’s LED (Light)
•Remove a Multy Device
•Install a Second Multy Plus WiFi System
•Change Your Multy Device Operating Mode
•Configure a Port Forwarding Rule
•Enable or Disable Daisy Chain Network Topology
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2.2 Use the Multy Plus Web Configurator
With a myZyxelCloud account, all your configurations will be stored in the myZyxelCloud server. You then
can log in and use web configurator to manage your Multy Plus WiFi System. Moreover, the Multy
Devices can work with Amazon Alexa after the myZyxelCloud account is linked to Alexa (Section 3.22 on
page 86).
1Make sure your Multy Device hardware is properly connected (refer to the Quick Start Guide).
2Launch your web browser and go to http://Zyxelwifi.com or http://Zyxelwifi.net.
3The login screen displays. To access the web configurator and manage the Multy Device you need to
be connected to your myZyxelCloud account. Click Login and you will be redirected to the
myZyxelCloud website to log into your myZyxelCloud account.
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4Enter your myZyxelCloud account Email and Password, and click SIGN IN. Alternatively, you can log out
If you don’t have any Internet Access you will be redirected to the Multy Device Wizard to add your first
Multy. For more information see Section 2.3 on page 14.
Note: If you don’t have a myZyxelCloud account, click Sign Up to create one. You need to
register the Multy Device in your myZyxelCloud account before you can access its web
configurator.
You are redirected back to the Multy Device web configurator.
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2.3 Add and Install Your First Multy Device
You need to install at least one Multy Device before you can manage the Multy Plus WiFi System.
1If your modem or router has DHCP enabled, the Multy Device attempts to connect automatically to the
Internet. If no connection to the Internet is established, select PPPOE if you have a username and
password from your ISP (Internet Service Provider) to access the Internet. Select STATIC IP if you have IP
settings assigned by your ISP.
2Once you have successfully connected to the Internet you can continue creating your Multy Plus WiFi
System.
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3Select the location/name where you want to place your Multy Device, click Next and follow the on-
screen instructions.
4Enter the WiFi Name and password for your Multy Plus WiFi System WiFi network. Select Single WiFi Name
for both 2.4G and 5G WiFi networks to have the same WiFi settings. Otherwise, assign different names to
both networks, but they will share the same WiFi Password.
Note: When the WiFi Name is the same for both 2.4G and 5G WiFi networks the Multy Device
adds .speed to the end of the 5G WiFi Name.
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5Once your WiFi network is created click Start. The Multy Device automatically checks and updates with
the latest firmware available.
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6Click Next to be redirected to the myZyxelCloud website. Sign up or log in with your myZyxelCloud
account, so you can complete the Multy Device installation, and access its web configurator.
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7The Multy Plus WiFi System Overview screen displays allowing you to monitor your Multy Devices and
Multy Plus WiFi System. It shows if the Multy Devices in this Multy Plus WiFi System are online, and how
many wireless clients are currently connected to each Multy Devices, as well as their upstream/
downstream data rates.
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2.4 Run a Speed Test
With the Multy Plus Web Configurator, you can check the speed of the connection between the first
Multy Device and the broadband modem/router or the connection between Multy Devices.
1Click the Navigation Panel icon on the top-left corner ( ), and click Diagnose to open the Advanced
Speed Test screen. Use this screen to view all the available connections in your Multy Plus WiFi System.
2Click TEST ALL to perform a speed test. This shows data rates for both upstream and downstream traffic.
Click TEST AGAIN to update the information in this screen.
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3Click the Result History tab to view a summary of the tests made. Click Clear to delete all records.
2.5 Configure the Multy Device’s WiFi Networks
In the The Multy Plus WiFi System you can configure independent wireless networks with different
privileges. Clients can associate only with the network for which they have security settings (SSID and
password). The following table describes the different Multy Device’s profile networks and their
privileges.
Note: A user can only configure the WiFi networks’ security settings if they are connected to
the Admin WiFi network.
Table 2 WiFi Network Privileges
WIFI NETWORK INTERNET ACCESS 2.4G / 5G WIFI
NETWORK ACCESS TO WEB
CONFIGURATOR ACCESS TO WIRED LAN
Admin WiFi Yes 2.4G and 5G Yes Yes
Employee WiFi Yes 2.4G and 5G No No
Visitor WiFi Yes, after captive
portal log in.
2.4G and 5G No No
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1Click the Navigation Panel icon on the top-left corner ( ), click Settings to open the WiFi screen. Use
each tab in the WiFi menu to configure each of the WiFi networks’ security settings.
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2Select Enable to activate a WiFi Network. Enter the Name (SSID) and Password clients use to connect to
the WiFi network. You can configure two different WiFi Names for the Admin WiFi 2.4G and 5G networks.
Select Keep 2.4G & 5G name the same, so they both use the same WiFi Name (SSID). Click Apply to save
your changes.
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2.6 Enable or Disable a WiFi Network
After the Multy Plus WiFi System is set up, you can use separate WiFi networks for your clients. The WiFi
settings will be applied to all Multy Devices in the same Multy Plus WiFi System.
1Click the Navigation Panel icon on the top-left corner ( ). From the Settings drop-down list click WiFi
to open the WiFi screen.
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2Enable Employee WiFi and enter the WiFi Name (SSID) and WiFi Password. Click APPLY to save your
changes.
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2.7 Add Clients to a Profile
Profiling clients allows you to easily block/allow Internet access or set a schedule for all client devices in
the same profile.
1Click the Navigation Panel icon on the top-left corner ( ), and click Parental Control to open the
Device screen. Use the Device screen to view all the clients in your Multy Plus WiFi System. Specify which
network you want to view in the Connect to drop-down list.
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2Click More under the Action column to view more information about each device. In Schedule, select a
predefined profile and click APPLY.
You can also activate Reserve IP, so the Multy Device assigns a specific IP address a device every time it
connects to the Multy Plus WiFi System. For more information on adding/editing new profiles, see Section
2.8 on page 27.
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2.8 Set a Profile’s WiFi Schedule
When you create or edit a profile, you can schedule the Multy Plus WiFi System to automatically disable
or enable WiFi access during a certain period of time for clients in that profile.
1Click the Navigation Panel icon on the top-left corner ( ). Select Parental Control, and click the
Profile tab. Use the Profile screen to display the profiles created in the Multy Plus WiFi System.
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2Click the Edit icon ( )to modify a profile’s Internet schedule.
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3Click Enable to activate this profile’s Internet schedule. Click the start time cell and drag down and/or
right to the end time to set up your schedule.
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2.9 Pause or Resume Internet Access on a Profile
You may want to manually block a profile of client devices from accessing the Internet immediately
and resume it later.
1Click the Navigation Panel icon on the top-left corner ( ). Select Parental Control, and click the
Profile tab. Use the Profile screen to display the profiles that are previously created in the Multy Plus WiFi
System.
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2Click a profile’s Quick Allow button to resume network access at once, or click the Quick Block button
to pause Internet access for that specific profile.
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2.10 Turn on or off the Multy Device’s LED (Light)
1Click the Navigation Panel icon on the top-left corner ( ), and click My Multy to view all the Multy
Devices in your Multy Plus WiFi System. Select the device you want to modify and click More...
2 The Multy Information screen appears. Click the LED switch to Enable or Disable the LED’s behavior.
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2.11 Remove a Multy Device
If a Multy Device is damaged or no longer in use, you can remove it from the Multy Plus WiFi System.
1Click the Navigation Panel icon on the top-left corner ( ), and click My Multy to view all the devices
in your Multy Plus WiFi System. Select the device you want to remove and click More...
2The Multy Information screen displays. Click Delete to remove the device from the Multy Plus WiFi System.
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2.12 Install a Second Multy Plus WiFi System
You can manage multiple Multy Devices using the Multy Plus Web Configurator.
1Click the Navigation Panel icon on the top-left corner ( ), and click My Multy to view all the devices
in your Multy Plus WiFi System. Click Add Multy to add a Multy Device to your Multy Plus WiFi System.
Follow the on-screen instructions to install the Multy.
2Once you have successfully finished the Multy installation, you can relocate it to a WiFi dead zone
where you need WiFi signal.
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2.13 Change Your Multy Device Operating Mode
The operating mode refers to how the Multy Device is being used in the network. The Multy Device has
two operating modes:
•Router: This is the Multy Device’s default mode. In this mode, the Multy Device routes traffic between
a local network and another network such as the Internet.
•Access Point: Use this mode so the Multy Device bridges traffic between clients on the same network.
Note: Parental Control, UPnP, Port Forwarding, DMZ are not available in Access Point mode.
1Click the Navigation Panel icon on the top-left corner ( ). From the Settings drop-down list, click
Maintenance, then click the Operating Mode tab. Select the operating mode and select APPLY to save
your changes. Changing the Multy Device’s operating mode may take up to two minutes.
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2.14 Configure a Port Forwarding Rule
If you want to forward incoming packets to a specific or appropriate IP address in the private network
using ports, set a port forwarding rule.
1Click the Navigation Panel icon on the top-left corner ( ). From the Settings drop-down list, click
Security, the Firewall screen appears.
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2Click Enable IPv4 Firewall to enable port forwarding.
3Click Add service to create a port forwarding rule. Add a service name, a port number or a range of
ports to define the service to be forwarded, specify the transport layer protocol used for the service, and
the MAC address of a device on your local network that will receive the packets from the port(s).
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2.15 Enable or Disable Daisy Chain Network Topology
You can “daisy chain” multiple Multy Devices together to create expansive WiFi coverage for your
home.
When daisy chaining is enabled, each Multy Device chooses its own way of connecting to the primary
Multy Device - either by connecting directly, or by going through another Multy Device with a strong
WiFi signal.
When Multy Devices are daisy-chained, they don’t all need to be placed near the primary Multy
Device, which means you can extend your coverage.
Daisy Chain Disabled
Daisy Chain Enabled
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1 Click the Navigation Panel icon on the top-left corner ( ). From the Settings drop-down list, click
Maintenance, then click the Daisy Chain tab.
2Click the button next to Enable Daisy Chain to activate daisy chaining.
40
PART II
Multy App
Multy Plus WiFi System User’s Guide
41
CHAPTER 3
Set up Your Multy Plus WiFi
System Using Multy App
3.1 Introduction
Zyxel Multy app helps you install Multy Devices and manage the Multy Plus WiFi System directly with your
Android or iOS device.
Compatibility
• Android 5.0 or later
• iOS 9.0 or later.
This section provides tutorials for setting up your Multy Device.
•Use the Multy App
•Add and Install Your First Multy Device
•Test Your Mobile Phone Connection Speed
•Test Your Multy Device Connection Speed
•Measure Your WiFi Signal Strength
•Enable or Disable Guest WiFi
•Share WiFi Name and Password with a QR Code
•Set a WiFi Schedule for Clients
•Pause Internet Access for an Individual Client
•Pause or Resume Internet Access for a Group
•Turn on or off the Multy Device’s LED Light
•Remove a Multy Device
•Install a Second Multy Plus WiFi System
•Change the Name or Picture of a Multy Plus WiFi System
•Remove a Multy Plus WiFi System
•Enable or Add Port Forwarding Rules
•Turn Notifications on or off
•Enable or Disable Daisy Chain Network Topology
•Report a Problem with the Multy App
•Log in with a myZyxelCloud Account
•Manage Your Multy Plus WiFi System with Amazon Alexa
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3.2 Use the Multy App
You can log in and use the Multy app with or without a myZyxelCloud account.
With a myZyxelCloud account, all your configurations will be stored in the myZyxelCloud server. You then
can log in and use the app on any mobile device to manage your Multy Plus WiFi System once it has
been set up. Moreover, the Multy Devices can work with Amazon Alexa after the myZyxelCloud
account is linked to Alexa (Section 3.22 on page 86).
1Install the Multy app from Google Play or the Apple App store. Then tap the Multy icon to open it.
Figure 2 Multy App Icon
2The main menu will be displayed. Tap the login icon to enter your myZyxelCloud account information. To
use the app without logging into the myZyxelCloud server, tap Start Installation.
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3To log in with an myZxelCloud account, tap Login when the myZyxelCloud screen is displayed. Enter
your existing account information and tap SIGN IN, or tap Sign Up to create a new myZyxelCloud
account.
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3.3 Add and Install Your First Multy Device
You need to install at least one Multy Device before you can manage the Multy Plus WiFi System.
1After you sign in to your myZyxelCloud account or tap Install Multy, the Get Ready screen displays. Tap
Start to install and add a Multy Device to your Multy Plus WiFi System.
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2Select the location where you want to place your Multy Device, tap Next and follow the on-screen
instructions.
3After the first Multy Device is installed, you can tap Add Multy to install a second Multy Device.
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4When the WiFi setup is completed, you can copy and use the new WiFi name and password to connect
your mobile phone to the Multy Plus WiFi System.
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5The Multy Site screen will be displayed, allowing you to monitor your Multy Devices and Multy Plus WiFi
System. It shows whether the Multy Devices in this Multy Plus WiFi System are on. It also shows how many
wireless clients are currently connected to the Multy Devices.
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3.4 Test Your Mobile Phone Connection Speed
You can run a speed test to check the Internet connection speed at which you send and receive date
from your mobile phone.
1Tap the Speed Test icon ( ) of the Multy Plus WiFi System.
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2Tap Start to perform the test. The meter will show data rates for both upstream and downstream traffic.
You can tap the Remove icon ( ) to delete all records.
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3.5 Test Your Multy Device Connection Speed
With the Multy app, you can check the speed of the connection between your Multy Device and your
broadband modem/router. You can also check the connection speed between two Multy Devices.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Diagnose.
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2Tap Speed Test and then the Test or Test All button to perform a test. The results will show data rates for
both upstream and downstream traffic. Tap Test Again to show the Test button.
3To view the previous test results, tap the History icon ( ). You can tap the Remove icon ( ) to delete
all records.
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3.6 Measure Your WiFi Signal Strength
When you need to install a new Multy Device, you can perform a signal check to decide where to
place it. To use your mobile phone to measure the WiFi signal strength, wirelessly connect the mobile
phone to the Multy Plus WiFi System first.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Diagnose.
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2Tap WiFi Signal and then the Turn On button to perform a check. Tap Turn Off to stop the process.
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3.7 Enable or Disable Guest WiFi
After the Multy Plus WiFi System is set up, you can create a separate WiFi network for your guests. The WiFi
settings will be applied to all Multy Devices in the same Multy Plus WiFi System.
1Tap the Network Settings icon ( ) of the Multy Plus WiFi System.
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2Tap the Edit icon ( ) of Guest WiFi. Enable guest WiFi and enter the WiFi Name (SSID) and WiFi
Password. Tap Save.
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3.8 Share WiFi Name and Password with a QR Code
You can use the app to create a QR code with your WiFi network name and password. By printing and
placing the QR code somewhere obvious, you can let your friends or guests scan the QR code and join
the WiFi network directly without revealing your actual WiFi password.
1Tap the Network Settings icon ( ) of the Multy Plus WiFi System.
2Tap the Share icon ( ) of the WiFi network for which you want to create a QR code. Tap Done.
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Note: The Share icon ( ) is available after you enable WiFi or guest WiFi and set a WiFi name and
password for it.
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3.9 Set a WiFi Schedule for Clients
When you create or edit a schedule profile, you can schedule the Multy Plus WiFi System to
automatically disable the WiFi access of selected clients for preset periods of time.
Note: You can group clients by applying the same schedule profile to them. This allows you to
easily block/allow access or set a schedule for all client devices in the same group.
1Tap the Parental Control icon ( ) of the Multy Plus WiFi System.
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2Tap a client from the Devices list to view the client device information. Tap Join Profile to create a new
profile or apply a pre-configured schedule profile to the client.
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3If you want to create a new schedule, tap Create New Profile, name the profile, and tap Next. Tap to
specify the time periods during which the client is blocked from accessing the Internet. If you want to
plan a schedule in 15-minute intervals, tap a time slot and hold for 2 or 3 seconds until a small window
pops up. Tap Done to save your settings.
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4The applied profile name will then display in the Parental Control > Devices and the Device Detail
screens.
5The Profile screen is available after a schedule profile is created.
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3.10 Pause Internet Access for an Individual Client
To block a specific client from accessing the Internet without scheduling, just set a timer on it. The timer is
effective only once.
Note: You can only set a timer to block Internet access on the clients that do NOT belong to
any schedule group.
1Tap the Parental Control icon ( ) of the Multy Plus WiFi System.
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2Tap a client from the Devices list to view the client device information.
3Tap Block and select the time in hours and minutes. Tap Start to start the timer and block the client
immediately.
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3.11 Pause or Resume Internet Access for a Group
You may want to manually block a group of client devices from accessing the Internet immediately and
resume it later.
Note: You should already have created a schedule profile and applied the profile to client
devices to group them.
1Tap the Parental Control icon ( ) of the Multy Plus WiFi System.
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2Tap Profile to view the schedule profiles previously created in the Multy Plus WiFi System. Tap a profile’s
Blocked button to resume network access at once, or tap the Quick Block button to pause Internet
access for that specific group.
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3.12 Turn on or off the Multy Device’s LED Light
When the Multy Device is installed and ready, you can turn off the device’s LED light or configure the
LED light to always stay on.
1Tap a Multy Device in the Multy Site screen to open its Detail screen. Tap the LED switch to enable or
disable.
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3.13 Remove a Multy Device
If a Multy Device is damaged or not in use, you can remove it from the Multy Plus WiFi System.
1From the Multy Site screen, tap the Multy Device you want to remove. The Detail screen will be
displayed. Tap Delete This Multy to remove the device.
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3.14 Install a Second Multy Plus WiFi System
You can manage multiple Multy Plus WiFi Systems using the Multy app.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Add Multy.
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2Tap A New Multy Site and Next to set up another Multy Plus WiFi System.
3To switch between multiple Multy Plus WiFi Systems, tap Switch Site from the navigation panel, select the
Multy Plus WiFi System you want to manage and then Connect.
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Note: The Switch Site link is available only when you have more than one Multy Plus WiFi
System.
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3.15 Change the Name or Picture of a Multy Plus WiFi
System
You can rename a Multy Plus WiFi System or change the background picture that is displayed on the
Multy Plus WiFi System main screen.
1From the Multy Site screen, tap the Setting icon ( ) of the Multy Plus WiFi System to open the Site Detail
screen.
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2Tap the Edit icon of the Site Name to give the Multy Plus WiFi System a new name.
3Tap the Camera icon to replace the background picture of the Multy Plus WiFi System.
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3.16 Remove a Multy Plus WiFi System
All Multy Devices in the Multy Plus WiFi System will be reset after you delete the Multy Plus WiFi System.
1From the Multy Site screen, tap the Setting icon ( ) of the Multy Plus WiFi System to open the Site Detail
screen.
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2Tap Delete This Multy Site to remove the Multy Plus WiFi System.
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3.17 Enable or Add Port Forwarding Rules
If you want to forward incoming packets to a specific or appropriate IP address in the private network
using ports, set a port forwarding rule.
1Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings.
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2Tap Notifications in the Settings screen. Tap to enable port forwarding.
3Tap Port Forwarding Settings to create or update rules. In the Port Forwarding screen, tap Single Port
Setup or Port Range Setup to add a rule.
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4Tap Done to save your settings after you enter a service name, a port number or a range of ports to
define the service to be forwarded, specify the transport layer protocol used for the service, and select
a device on your local network that will receive the packets from the port(s).
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5A summary of the rule(s) will be displayed. Tap the add icon ( ) if you want to create another rule.
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3.18 Turn Notifications on or off
You can decide whether or not to get updates when new WiFi clients connect to the system, when
there are new speed test results, and when firmware updates are available..
1Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings.
2Tap Notifications in the Settings screen. Tap to enable and allow the app to send you notifications when
there is a new speed test result or new firmware update.
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Note: After you turn on notifications for speed test results, you need to use the Alexa voice
command “Alexa, ask Zyxel Multy to test Internet speed” to run a speed test to receive
the notification. See Section 3.22 on page 86 for more information about how to use the
Alexa voice service.
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3If you want to get notifications when there are new client devices connecting to your WiFi network(s),
tap New Device Connected and enable notifications for the WiFi network(s).
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3.19 Enable or Disable Daisy Chain Network Topology
You can “daisy chain” multiple Multy Devices together to create expansive WiFi coverage for your
home.
When daisy chaining is enabled, each Multy Device chooses its own way of connecting to the primary
Multy Device - either by connecting directly, or by going through another Multy Device with a strong
WiFi signal.
When Multy Devices are daisy-chained, they don’t all need to be placed near the primary Multy
Device, which means you can extend your coverage.
Daisy Chain Disabled
Daisy Chain Enabled
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1Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings.
2Tap Advanced Settings in the Settings screen. Tap to enable or disable daisy chaining.
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3.20 Report a Problem with the Multy App
If you encounter problems while using the Multy app or want to send us your feedback, you can send
an email to customer service.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Send Feedback, edit the
mail and tap Send.
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3.21 Log in with a myZyxelCloud Account
If you didn’t log into the Multy app with a myZyxelCloud account, you can still log in after the Multy Plus
WiFi System has been set up.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Join myZyxelCloud. Enter
your existing account information and tap SIGN IN. If you don't have a myZyxelCloud account, tap Sign
Up to create one.
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3.22 Manage Your Multy Plus WiFi System with Amazon
Alexa
If you have an Alexa-enabled device (Amazon Echo for example), you can use your voice to control
your Multy Devices in the Multy Plus WiFi System. At the time of writing, the available Alexa skill voice
commands for Multy Plus WiFi System are:
• Alexa, ask Zyxel Multy to turn off guest WiFi
• Alexa, ask Zyxel Multy to test Internet speed
• Alexa, ask Zyxel Multy to turn on WiFi light
• Alexa, ask Zyxel Multy to turn off WiFi light
• Alexa, ask Zyxel Multy to pause the Internet
You need to enable the Multy-Alexa skills to enhance the functionality of your Alexa device and allow
Alexa to perform the supported tasks.
Note: To use the Alexa voice service, you must have logged into the Multy app with a
myZyxelCloud account and set up the Multy Device(s).
Both the Multy Devices and Alexa device should be connected to the same WiFi
network.
1Go to Amazon’s website (https://www.amazon.com) and sign in with your Amazon account. Tap
Departments and select Alexa Skills.
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2Enter the keyword "Multy" in the search bar and select "Multy" from the list of results. Tap Enable to
connect the Multy Plus WiFi System to Alexa.
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3Tap Link Account and enter your myZyxelCloud account information to associate the skill with your
account.
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4Tap Authorize. A screen appears showing that the skill for Multy Plus WiFi Systems has been successfully
linked.
5Use either the Alexa app or voice command “Discover Devices” to have Alexa discover the Multy
Device(s) on the specified myZyxelCloud account. You then can use your voice to control the Multy
Device.
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APPENDIX A
Customer Support
In the event of problems that cannot be solved by using this manual, you should contact your vendor. If
you cannot contact your vendor, then contact a Zyxel office for the region in which you bought the
device.
See http://www.zyxel.com/homepage.shtml and also
http://www.zyxel.com/about_zyxel/zyxel_worldwide.shtml for the latest information.
Please have the following information ready when you contact an office.
Required Information
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Corporate Headquarters (Worldwide)
Taiwan
• Zyxel Communications Corporation
• http://www.zyxel.com
Asia
China
• Zyxel Communications (Shanghai) Corp.
Zyxel Communications (Beijing) Corp.
Zyxel Communications (Tianjin) Corp.
• http://www.zyxel.cn
India
•Zyxel Technology India Pvt Ltd
• http://www.zyxel.in
Kazakhstan
•Zyxel Kazakhstan
• http://www.zyxel.kz
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Korea
• Zyxel Korea Corp.
• http://www.zyxel.kr
Malaysia
• Zyxel Malaysia Sdn Bhd.
• http://www.zyxel.com.my
Pakistan
• Zyxel Pakistan (Pvt.) Ltd.
• http://www.zyxel.com.pk
Philippines
• Zyxel Philippines
• http://www.zyxel.com.ph
Singapore
• Zyxel Singapore Pte Ltd.
• http://www.zyxel.com.sg
Taiwan
• Zyxel Communications Corporation
• http://www.zyxel.com/tw/zh/
Thailand
• Zyxel Thailand Co., Ltd
• http://www.zyxel.co.th
Vietnam
• Zyxel Communications Corporation-Vietnam Office
• http://www.zyxel.com/vn/vi
Europe
Austria
•Zyxel Deutschland GmbH
• http://www.zyxel.de
Belarus
•Zyxel BY
• http://www.zyxel.by
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Belgium
• Zyxel Communications B.V.
• http://www.zyxel.com/be/nl/
• http://www.zyxel.com/be/fr/
Bulgaria
•Zyxel България
• http://www.zyxel.com/bg/bg/
Czech Republic
• Zyxel Communications Czech s.r.o
• http://www.zyxel.cz
Denmark
• Zyxel Communications A/S
• http://www.zyxel.dk
Estonia
• Zyxel Estonia
• http://www.zyxel.com/ee/et/
Finland
• Zyxel Communications
• http://www.zyxel.fi
France
•Zyxel France
• http://www.zyxel.fr
Germany
•Zyxel Deutschland GmbH
• http://www.zyxel.de
Hungary
• Zyxel Hungary & SEE
• http://www.zyxel.hu
Italy
• Zyxel Communications Italy
• http://www.zyxel.it/
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Latvia
•Zyxel Latvia
• http://www.zyxel.com/lv/lv/homepage.shtml
Lithuania
•Zyxel Lithuania
• http://www.zyxel.com/lt/lt/homepage.shtml
Netherlands
• Zyxel Benelux
• http://www.zyxel.nl
Norway
• Zyxel Communications
• http://www.zyxel.no
Poland
• Zyxel Communications Poland
• http://www.zyxel.pl
Romania
• Zyxel Romania
• http://www.zyxel.com/ro/ro
Russia
• Zyxel Russia
• http://www.zyxel.ru
Slovakia
• Zyxel Communications Czech s.r.o. organizacna zlozka
• http://www.zyxel.sk
Spain
• Zyxel Communications ES Ltd
• http://www.zyxel.es
Sweden
• Zyxel Communications
• http://www.zyxel.se
Switzerland
•Studerus AG
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• http://www.zyxel.ch/
Turkey
• Zyxel Turkey A.S.
• http://www.zyxel.com.tr
UK
• Zyxel Communications UK Ltd.
• http://www.zyxel.co.uk
Ukraine
•Zyxel Ukraine
• http://www.ua.zyxel.com
Latin America
Argentina
• Zyxel Communication Corporation
• http://www.zyxel.com/ec/es/
Brazil
• Zyxel Communications Brasil Ltda.
• https://www.zyxel.com/br/pt/
Ecuador
• Zyxel Communication Corporation
• http://www.zyxel.com/ec/es/
Middle East
Israel
• Zyxel Communication Corporation
• http://il.zyxel.com/homepage.shtml
Middle East
• Zyxel Communication Corporation
• http://www.zyxel.com/me/en/
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North America
USA
• Zyxel Communications, Inc. - North America Headquarters
• http://www.zyxel.com/us/en/
Oceania
Australia
• Zyxel Communications Corporation
• http://www.zyxel.com/au/en/
Africa
South Africa
• Nology (Pty) Ltd.
• http://www.zyxel.co.za
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APPENDIX B
Legal Information
Copyright
Copyright © 2018 by Zyxel Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any
language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of Zyxel Communications Corporation.
Published by Zyxel Communications Corporation. All rights reserved.
Disclaimer
Zyxel does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any
license under its patent rights nor the patent rights of others. Zyxel further reserves the right to make changes in any products described herein
without notice. This publication is subject to change without notice.
Regulatory Notice and Statement
UNITED STATES of AMERICA
The following information applies if you use the product within USA area.
FCC EMC Statement
• The device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
• Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
device.
• This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and
can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
• If this device does cause harmful interference to radio or television reception, which is found by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the devices
• Connect the equipment to an outlet other than the receiver’s
• Consult a dealer or an experienced radio/TV technician for assistance
The following information applies if you use the product with RF function within USA area.
FCC Radiation Exposure Statement
• This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
• This transmitter must be at least 20 cm from the user and must not be co-located or operating in conjunction with any other antenna or
transmitter.
• Operation of this device is restricted to indoor use only.
CANADA
The following information applies if you use the product within Canada area.
Industry Canada ICES Statement
CAN ICES-3 (B)/NMB-3(B)
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Industry Canada RSS-GEN & RSS-247 statement
• This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired
operation of the device.
• This radio transmitter has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible
gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than
the maximum gain indicated for that type, are strictly prohibited for use with this device.
If the product with 5G wireless function operating in 5150-5250 MHz and 5725-5850 MHz, the following attention must be paid,
• The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel
mobile satellite systems.
• For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the
equipment still complies with the e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate; and
• The worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in Section 6.2.2(3) of RSS 247
shall be clearly indicated.
If the product with 5G wireless function operating in 5250-5350 MHz and 5470-5725 MHz, the following attention must be paid.
• For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz
shall be such that the equipment still complies with the e.i.r.p. limit.
• Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout
brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
• Le présent émetteur radio de modèle s'il fait partie du matériel de catégorieI) a été approuvé par Industrie Canada pour fonctionner avec
les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal et l'impédance requise pour chaque type d'antenne. Les
types d'antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation
de l'émetteur.
Lorsque la fonction sans fil 5G fonctionnant en 5150-5250 MHz and 5725-5850 MHz est activée pour ce produit , il est nécessaire de porter une
attention particulière aux choses suivantes
• Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques
de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux;
• Pour les dispositifs munis d’antennes amovibles, le gain maximal d'antenne permis (pour les dispositifs utilisant la bande de 5 725 à 5 850 MHz)
doit être conforme à la limite de la p.i.r.e. spécifiée pour l'exploitation point à point et l’exploitation non point à point, selon le cas;
• Les pires angles d’inclinaison nécessaires pour rester conforme à l’exigence de la p.i.r.e. applicable au masque d’élévation, et énoncée à la
section 6.2.2 3) du CNR-247, doivent être clairement indiqués.
Lorsque la fonction sans fil 5G fonctionnant en 5250-5350 MHz et 5470-5725 MHz est activée pour ce produit , il est nécessaire de porter une
attention particulière aux choses suivantes.
• Pour les dispositifs munis d’antennes amovibles, le gain maximal d'antenne permis pour les dispositifs utilisant les bandes de 5 250 à 5 350 MHz
et de 5 470 à 5 725 MHz doit être conforme à la limite de la p.i.r.e.
Industry Canada radiation exposure statement
This device complies with IC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated
with a minimum distance of 20 cm between the radiator and your body.
Déclaration d’exposition aux radiations:
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit
être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
EUROPEA N UNION
The following information applies if you use the product within the European Union.
Declaration of Conformity with Regard to EU Directive 2014/53/EU (Radio Equipment Directive, RED)
• Compliance information for 2.4GHz and/or 5GHz wireless products relevant to the EU and other Countries following the EU Directive 2014/53/
EU (RED). And this product may be used in all EU countries (and other countries following the EU Directive 2014/53/EU) without any limitation
except for the countries mentioned below table:
• In the majority of the EU and other European countries, the 5GHz bands have been made available for the use of wireless local area
networks (LANs). Later in this document you will find an overview of countries in which additional restrictions or requirements or both are
applicable. The requirements for any country may evolve. Zyxel recommends that you check with the local authorities for the latest status of
their national regulations for the 5GHz wireless LANs.
• If this device for operation in the band 5150-5350 MHz, it is for indoor use only.
• This equipment should be installed and operated with a minimum distance of 20 cm between the radio equipment and your body.
• The maximum RF power operating for each band as follows:
• the band 2,400 to 2,483.5 MHz is 92.26 mW (19.65 dBm),
• the bands 5,150 MHz to 5,350 MHz is 171.79 mW (22.35 dBm),
• the 5,470 MHz to 5,725 MHz is 820.35 mW (29.14 dBm).
Appendix B Legal Information
Multy Plus WiFi System User’s Guide
98
.
Български
(Bulgarian)
С настоящото Zyxel декларира, че това оборудване е в съответствие със съществените изисквания и другите
приложими разпоредбите на Директива 2014/53/ЕC.
National Restrictions
• The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link
having a range exceeding 300 meters. Please check http://www.bipt.be for more details.
• Draadloze verbindingen voor buitengebruik en met een reikwijdte van meer dan 300 meter dienen aangemeld te
worden bij het Belgisch Instituut voor postdiensten en telecommunicatie (BIPT). Zie http://www.bipt.be voor meer
gegevens.
• Les liaisons sans fil pour une utilisation en extérieur d’une distance supérieure à 300 mètres doivent être notifiées à
l’Institut Belge des services Postaux et des Télécommunications (IBPT). Visitez http://www.ibpt.be pour de plus amples
détails.
Español
(Spanish)
Por medio de la presente Zyxel declara que el equipo cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva 2014/53/UE..
Čeština
(Czech)
Zyxel tímto prohlašuje, že tento zařízení je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice
2014/53/EU.
Dansk (Danish) Undertegnede Zyxel erklærer herved, at følgende udstyr udstyr overholder de væsentlige krav og øvrige relevante krav i
direktiv 2014/53/EU.
National Restrictions
• In Denmark, the band 5150 - 5350 MHz is also allowed for outdoor usage.
• I Danmark må frekvensbåndet 5150 - 5350 også anvendes udendørs.
Deutsch
(German)
Hiermit erklärt Zyxel, dass sich das Gerät Ausstattung in Übereinstimmung mit den grundlegenden Anforderungen und den
übrigen einschlägigen Bestimmungen der Richtlinie 2014/53/EU befindet.
Eesti keel
(Estonian)
Käesolevaga kinnitab Zyxel seadme seadmed vastavust direktiivi 2014/53/EU põhinõuetele ja nimetatud direktiivist
tulenevatele teistele asjakohastele sätetele.
Ελληνικά
(Greek)
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Zyxel ∆ΗΛΩΝΕΙ ΟΤΙ εξοπλισμός ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ
∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 2014/53/EU.
English Hereby, Zyxel declares that this device is in compliance with the essential requirements and other relevant provisions of
Directive 2014/53/EU.
Français
(French)
Par la présente Zyxel déclare que l'appareil équipements est conforme aux exigences essentielles et aux autres dispositions
pertinentes de la directive 2014/53/EU.
Hrvatski
(Croatian)
Zyxel ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 2014/53/EU.
Íslenska
(Icelandic)
Hér með lýsir, Zyxel því yfir að þessi búnaður er í samræmi við grunnkröfur og önnur viðeigandi ákvæði tilskipunar 2014/53/
EU.
Italiano (Italian) Con la presente Zyxel dichiara che questo attrezzatura è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti
stabilite dalla direttiva 2014/53/EU.
National Restrictions
• This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation
Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner's property, its use requires
a “general authorization.” Please check http://www.sviluppoeconomico.gov.it/ for more details.
• Questo prodotto è conforme alla specifiche di Interfaccia Radio Nazionali e rispetta il Piano Nazionale di ripartizione
delle frequenze in Italia. Se non viene installato all 'interno del proprio fondo, l'utilizzo di prodotti Wireless LAN richiede
una “Autorizzazione Generale”. Consultare http://www.sviluppoeconomico.gov.it/ per maggiori dettagli.
Latviešu valoda
(Latvian)
Ar šo Zyxel deklarē, ka iekārtas atbilst Direktīvas 2014/53/EU būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
National Restrictions
• The outdoor usage of the 2.4 GHz band requires an authorization from the Electronic Communications Office. Please
check http://www.esd.lv for more details.
• 2.4 GHz frekvenèu joslas izmantoðanai ârpus telpâm nepiecieðama atïauja no Elektronisko sakaru direkcijas. Vairâk
informâcijas: http://www.esd.lv.
Lietuvių kalba
(Lithuanian)
Šiuo Zyxel deklaruoja, kad šis įranga atitinka esminius reikalavimus ir kitas 2014/53/EU Direktyvos nuostatas.
Magyar
(Hungarian)
Alulírott, Zyxel nyilatkozom, hogy a berendezés megfelel a vonatkozó alapvetõ követelményeknek és az 2014/53/EU
irányelv egyéb elõírásainak.
Malti (Maltese) Hawnhekk, Zyxel, jiddikjara li dan tagħmir jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm
fid-Dirrettiva 2014/53/EU.
Nederlands
(Dutch)
Hierbij verklaart Zyxel dat het toestel uitrusting in overeenstemming is met de essentiële eisen en de andere relevante
bepalingen van richtlijn 2014/53/EU.
Polski (Polish) Niniejszym Zyxel oświadcza, że sprzęt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami
Dyrektywy 2014/53/EU.
Português
(Portuguese)
Zyxel declara que este equipamento está conforme com os requisitos essenciais e outras disposições da Directiva 2014/53/
EU.
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Multy Plus WiFi System User’s Guide
99
Notes:
1. Although Norway, Switzerland and Liechtenstein are not EU member states, the EU Directive 2014/53/EU has also been implemented in those
countries.
2. The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the
gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm).
List of national codes
Safety Warnings
• Do not use this product near water, for example, in a wet basement or near a swimming pool.
• Do not expose your device to dampness, dust or corrosive liquids.
• Do not store things on the device.
• Do not obstruct the device ventilation slots as insufficient airflow may harm your device. For example, do not place the device in an
enclosed space such as a box or on a very soft surface such as a bed or sofa.
• Do not install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do not open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified
service personnel should service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Do not remove the plug and connect it to a power outlet by itself; always attach the plug to the power adaptor first before connecting it to
a power outlet.
• Do not allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor
or cord.
• Please use the provided or designated connection cables/power cables/ adaptors. Connect it to the right supply voltage (for example,
110V AC in North America or 230V AC in Europe). If the power adaptor or cord is damaged, it might cause electrocution. Remove it from the
device and the power source, repairing the power adapter or cord is prohibited. Contact your local vendor to order a new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.
Română
(Romanian)
Prin prezenta, Zyxel declară că acest echipament este în conformitate cu cerinţele esenţiale şi alte prevederi relevante ale
Directivei 2014/53/EU.
Slovenčina
(Slovak)
Zyxel týmto vyhlasuje, že zariadenia spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 2014/53/EU.
Slovenščina
(Slovene)
Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2014/53/EU.
Suomi (Finnish) Zyxel vakuuttaa täten että laitteet tyyppinen laite on direktiivin 2014/53/EU oleellisten vaatimusten ja sitä koskevien
direktiivin muiden ehtojen mukainen.
Svenska
(Swedish)
Härmed intygar Zyxel att denna utrustning står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta
bestämmelser som framgår av direktiv 2014/53/EU.
Norsk
(Norwegian)
Erklærer herved Zyxel at dette utstyret er I samsvar med de grunnleggende kravene og andre relevante bestemmelser I
direktiv 2014/53/EU.
COUNTRY ISO 3166 2 LETTER CODE COUNTRY ISO 3166 2 LETTER CODE
Austria AT Liechtenstein LI
Belgium BE Lithuania LT
Bulgaria BG Luxembourg LU
Croatia HR Malta MT
Cyprus CY Netherlands NL
Czech Republic CZ Norway NO
Denmark DK Poland PL
Estonia EE Portugal PT
Finland FI Romania RO
France FR Serbia RS
Germany DE Slovakia SK
Greece GR Slovenia SI
Hungary HU Spain ES
Iceland IS Switzerland CH
Ireland IE Sweden SE
Italy IT Turkey TR
Latvia LV United Kingdom GB
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Multy Plus WiFi System User’s Guide
100
• CAUTION: Risk of explosion if battery is replaced by an incorrect type, dispose of used batteries according to the instruction. Dispose them at
the applicable collection point for the recycling of electrical and electronic devices. For detailed information about recycling of this
product, please contact your local city office, your household waste disposal service or the store where you purchased the product.
• The following warning statements apply, where the disconnect device is not incorporated in the device or where the plug on the power
supply cord is intended to serve as the disconnect device,
- For permanently connected devices, a readily accessible disconnect device shall be incorporated external to the device;
- For pluggable devices, the socket-outlet shall be installed near the device and shall be easily accessible.
Environment Statement
ErP (Energy-related Products)
Zyxel products put on the EU market in compliance with the requirement of the European Parliament and the Council published Directive 2009/
125/EC establishing a framework for the setting of ecodesign requirements for energy-related products (recast), so called as "ErP Directive
(Energy-related Products directive) as well as ecodesign requirement laid down in applicable implementing measures, power consumption has
satisfied regulation requirements which are:
• Network standby power consumption < 8W, and/or
• Off mode power consumption < 0.5W, and/or
• Standby mode power consumption < 0.5W.
(Wireless setting, please refer to "Wireless" chapter for more detail.)
European Union - Disposal and Recycling Information
The symbol below means that according to local regulations your product and/or its battery shall be disposed of separately from domestic
waste. If this product is end of life, take it to a recycling station designated by local authorities. At the time of disposal, the separate collection of
your product and/or its battery will help save natural resources and ensure that the environment is sustainable development.
Die folgende Symbol bedeutet, dass Ihr Produkt und/oder seine Batterie gemäß den örtlichen Bestimmungen getrennt vom Hausmüll entsorgt
werden muss. Wenden Sie sich an eine Recyclingstation, wenn dieses Produkt das Ende seiner Lebensdauer erreicht hat. Zum Zeitpunkt der
Entsorgung wird die getrennte Sammlung von Produkt und/oder seiner Batterie dazu beitragen, natürliche Ressourcen zu sparen und die Umwelt
und die menschliche Gesundheit zu schützen.
El símbolo de abajo indica que según las regulaciones locales, su producto y/o su batería deberán depositarse como basura separada de la
doméstica. Cuando este producto alcance el final de su vida útil, llévelo a un punto limpio. Cuando llegue el momento de desechar el
producto, la recogida por separado éste y/o su batería ayudará a salvar los recursos naturales y a proteger la salud humana y
medioambiental.
Le symbole ci-dessous signifie que selon les réglementations locales votre produit et/ou sa batterie doivent être éliminés séparément des ordures
ménagères. Lorsque ce produit atteint sa fin de vie, amenez-le à un centre de recyclage. Au moment de la mise au rebut, la collecte séparée
de votre produit et/ou de sa batterie aidera à économiser les ressources naturelles et protéger l'environnement et la santé humaine.
Il simbolo sotto significa che secondo i regolamenti locali il vostro prodotto e/o batteria deve essere smaltito separatamente dai rifiuti domestici.
Quando questo prodotto raggiunge la fine della vita di servizio portarlo a una stazione di riciclaggio. Al momento dello smaltimento, la raccolta
separata del vostro prodotto e/o della sua batteria aiuta a risparmiare risorse naturali e a proteggere l'ambiente e la salute umana.
Symbolen innebär att enligt lokal lagstiftning ska produkten och/eller dess batteri kastas separat från hushållsavfallet. När den här produkten når
slutet av sin livslängd ska du ta den till en återvinningsstation. Vid tiden för kasseringen bidrar du till en bättre miljö och mänsklig hälsa genom att
göra dig av med den på ett återvinningsställe.
台灣
以下訊息僅適用於產品具有無線功能且銷售至台灣地區
• 第十二條 經型式認證合格之低功率射頻電機，非經許可，公司，商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
• 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前項合法通信，指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
• 無線資訊傳輸設備忍受合法通信之干擾且不得干擾合法通信；如造成干擾，應立即停用， 俟無干擾之虞，始得繼續使用。
• 無線資訊傳輸設備的製造廠商應確保頻率穩定性，如依製造廠商使用手冊上所述正常操作， 發射的信號應維持於操作頻帶中。
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101
• 使用無線產品時，應避免影響附近雷達系統之操作。
• 若使用高增益指向性天線，該產品僅應用於固定式點對點系統。
以下訊息僅適用於產品屬於專業安裝並銷售至台灣地區
• 本器材須經專業工程人員安裝及設定，始得設置使用，且不得直接販售給一般消費者。
安全警告 - 為了您的安全，請先閱讀以下警告及指示 :
• 請勿將此產品接近水、火焰或放置在高溫的環境。
• 避免設備接觸 :
- 任何液體 - 切勿讓設備接觸水、雨水、高濕度、污水腐蝕性的液體或其他水份。
- 灰塵及污物 - 切勿接觸灰塵、污物、沙土、食物或其他不合適的材料。
• 雷雨天氣時，不要安裝，使用或維修此設備。有遭受電擊的風險。
• 切勿重摔或撞擊設備，並勿使用不正確的電源變壓器。
• 若接上不正確的電源變壓器會有爆炸的風險。
• 請勿隨意更換產品內的電池。
• 如果更換不正確之電池型式，會有爆炸的風險，請依製造商說明書處理使用過之電池。
• 請將廢電池丟棄在適當的電器或電子設備回收處。
• 請勿將設備解體。
• 請勿阻礙設備的散熱孔，空氣對流不足將會造成設備損害。
• 請插在正確的電壓供給插座 ( 如 : 北美 / 台灣電壓 110V AC，歐洲是 230V AC)。
• 假若電源變壓器或電源變壓器的纜線損壞，請從插座拔除，若您還繼續插電使用，會有觸電死亡的風險。
• 請勿試圖修理電源變壓器或電源變壓器的纜線，若有毀損，請直接聯絡您購買的店家，購買一個新的電源變壓器。
• 請勿將此設備安裝於室外，此設備僅適合放置於室內。
• 請勿隨一般垃圾丟棄。
• 請參閱產品背貼上的設備額定功率。
• 請參考產品型錄或是彩盒上的作業溫度。
• 產品沒有斷電裝置或者採用電源線的插頭視為斷電裝置的一部分，以下警語將適用 :
- 對永久連接之設備， 在設備外部須安裝可觸及之斷電裝置；
- 對插接式之設備， 插座必須接近安裝之地點而且是易於觸及的。
About the Symbols
Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent property damage.
The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the
contents.
Explanation of the Symbols
Viewing Certifications
Go to http://www.zyxel.com to view this product’s documentation and certifications.
Zyxel Limited Warranty
Zyxel warrants to the original end user (purchaser) that this product is free from any defects in material or workmanship for a specific period (the
Warranty Period) from the date of purchase. The Warranty Period varies by region. Check with your vendor and/or the authorized Zyxel local
distributor for details about the Warranty Period of this product. During the warranty period, and upon proof of purchase, should the product
have indications of failure due to faulty workmanship and/or materials, Zyxel will, at its discretion, repair or replace the defective products or
components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to
proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value,
SYMBOL EXPLANATION
Alternating current (AC):
AC is an electric current in which the flow of electric charge periodically reverses direction.
Direct current (DC):
DC if the unidirectional flow or movement of electric charge carriers.
Earth; ground:
A wiring terminal intended for connection of a Protective Earthing Conductor.
Class II equipment:
The method of protection against electric shock in the case of class II equipment is either double insulation or
reinforced insulation.
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and will be solely at the discretion of Zyxel. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by
an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties,
express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. Zyxel shall in no event be held
liable for indirect or consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought the
device at http://www.zyxel.com/web/support_warranty_info.php.
Registration
Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at
www.us.zyxel.com for North American products.
Open Source Licenses
This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided
with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses,
please contact support@zyxel.com.tw to get it.