APC Back-UPS User Manual
Displayed below is the user manual for Back-UPS by APC which is a product in the Uninterruptible Power Supplies (UPSs) category. This manual has pages.
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Connect Equipment
SurgeArrest™ Surge Protector
User Manual
Connect Battery
Power On
EN 990-2123A
The APC SurgeArrest Surge Protector + Battery Backup is shipped with the battery disconnected. The unit will not operate until the battery is connected.
Note: Small sparks may occur during battery connection. This is normal.
Surge Protection
These outlets provide full-time protection from surges even if
the unit is switched OFF. Plug your printer, fax machine,
scanner, or other peripheral that does not need battery power
into these outlets.
Battery Backup + Surge Protection
These outlets are powered whenever the unit is switched ON.
During a power outage or other AC problems (brownouts, over-
voltages), these outlets will be powered for a limited time by the
internal battery. Plug your computer and 17” (or smaller) monitor,
into these two outlets.
Connect FAX/Modem/Phone
The unit protects a single line (2-wire ) fax, modem or phone from surges when it is
connected as shown below.
Connect AC Line Cord
Connect the AC line cord to a 230-volt outlet.
The Surge Protector + Battery Backup should be
allowed to charge for at least 16 hours to ensure
sufficient runtime. The unit is being charged
whenever it is connected to AC power, and the unit
is turned ON.
Power ON the unit by pressing the ON/OFF button.
Turn on your equipment.
The Surge Protector + Battery Ba ckup provides status indications through the fl ashing
of the “Power On” indicator, as well as audible beeps. The indications are as follows:
Status Visual Indications Audible
Indication Alarm Terminates
When
On Line - Unit is supplying
conditioned AC power to your
equipment
Power On LED - ON None n/a
On Battery - Unit is supplying battery
power to the equipment connected to
the battery powered outlets
Power On LED - ON
(off during beep) Beeping 4 times
every 30 seconds Unit returns to an On
Line status or when
the unit is turned off.
Low Battery Warning - Unit is
supplying battery power and the
battery is nearly depleted. Once
depleted, the unit will turn off.
Power On LED -
Flashing Rapid beeping
(one second
intervals)
Unit is turned OFF,
returns to On Line or
when the battery is
finally exhausted and
the unit turns of f.
Replace Battery - Battery may need
to be replaced, or the battery is not
connected.
Power On LED -
Flashing Continuous tone. Unit is turned OFF
and then ON and it
passes a subsequent
battery test. (This test
occurs automatically
whenever the unit is
turned ON and every
14 days)
Overload Shu tdown - During On
Battery operation a battery-power
outlet was overloaded.
Power On LED -
OFF Continuous tone. Unit is turned off
using the ON/OFF
button.
Status Indications
Telephone Wall
Fax/Modem/Phone
+ Battery Backup (BE325-GR)
32 - 104
o
F (0 - 40
o
C)
Note: The on/off switch is illuminated when in the ON position.
The switch may flash to indicate changing power conditions
(see Status Indications).
Circuit
Breaker
AC Line
Cord
230-Volt Wall
Outlet
Outlet
2
Battery Backup plus Surge Protection
Surge Protection
Side View
Top View
Push to Reset
Circuit Breaker
RJ-11
Connectors
End Vi ew
End Vi ew
Top View
5
134
Surge Protector
+ Battery Backup
325VA
Battery Backup plus Surge Protection
Surge Protector
+ Battery Backup
325VA
© 2013 APC by Schneider Electric. APC, the APC logo, and SurgeArrest are owned by Schneider Electric Industrie s S.A.S. or their affiliated companies.
All other trademarks are property of their respective owners. 04/2013
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Troubleshooting Consult APC by Schneider Electric IT Worldwide Customer Support for assistance with problems that cannot be resolved using the table below:
Unit will not turn on.
Connected equipment loses power.
The power On button is lit and the unit is
beeping four times every 30 seconds.
The power On button flashes once per
second and the unit beeps once per second
at the same time.
Inadequate runtime.
Battery is disconnected.
Circuit Breaker has tripped.
AC power not available at the wall outlet.
Equipment is connected to the “Surge Protection” outlets.
The unit is overloaded.
The unit has exhausted its available battery power.
Connected equipment does not accept the step-
approximated sine waveform the unit.
The unit may require service.
The unit is using battery.
Battery capacity is low (about 2 minutes of use remaining).
The battery is not fully charged.
Battery is near the end of useful life.
Problem Probable Cause Solution
Specifications
Warranty
Service
APC by Schneider IT Worldwide Customer
Voltage 230 Vac Nominal
Acceptable Input Frequency 47 - 53 Hz
Low-Voltage Transfer Point (when unit
starts operating on battery) 180 Vrms
High-Voltage Transfer Point 266 Vrms
Battery Back-up Capacity (2 outlets) 325 VA/185 W
Surge Protection Capacity (4 outlets) 4 Amps (includes battery-powered outlets)
Voltage (on battery power) 230 Vrms + 8%
Frequency (on battery power) 50 Hz + 1 Hz
Transfer Time to Battery 5 ms typical
AC Surge Protection Full time, 1800 eP Joules (battery-po wered outlet)
Telephone Line Surge Protection Single line (2-wire) analog (RJ-11C)
EMI/RFI Filter Full time
Input Overload Protection Resettable circuit breaker (4A)
Battery Type Sealed, maintenance-free lead acid
Recharge Time 8 to 16 hours typical from total discharge
Average Life 2 - 4 years depending on the number of discharge cycles and
environmental conditions
Net Weight 8.8 lb (4 kg)
Size 3.74”H x 4.52”W x 14.3”D (95mm x 115mm x 364mm)
Operating Temperature 0 to 40oC (32 to 104oF)
Storage Temperature -15 to 45oC (5 to113oF)
Operating Relative Humidity Operating Relative Humidity: 0 - 95%
Operating Elevation 0 - 10,000 ft (0 to 3000m)
Safety Approvals CE and NEMKO-GS per IEC60950 and EN50091-1-1
EMC Compliance EM50091-2/EN55022 Class B
Item Specification
The standard warranty is two (2 ) years from the date of purchase. Schneider Elec tric IT (SEIT) standard
procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the
original unit back due to the assignment of asset tags and set depreciation schedules must declare such a
need at first contact with an SEIT Technical Support representative. SEIT will ship the replacement unit
once the defective unit has been received by the repair department, or cross-ship upon the receipt of a
valid credit card number. The customer pays for shipping the unit to SEIT. SEIT pays ground freight
transportation costs to ship the replacement unit to the customer.
Please DO NOT RETURN the unit to the place of purchase under any circumstances.
1. Consult the Troubleshooting section to eliminate common problems.
2. V erify the battery is connected (see Connect Battery) and that the Circuit Breaker is
not tripped (see Troubleshooting section).
If you still have problems or questions, please contact APC via the in ternet or at one
of the phone numbers listed below.
3. Before contacting APC, please be sure to record the date purchased, model and
serial number (on bottom of unit).
4. Be prepared to troubleshoot the problem over the telephone with a Technical
Support Representative. If this is not successful, the representative will issue a
Return Material Authorization Number (RMA#) and a shipping address.
Pack the unit in its original packaging. If the original packaging is not available, ask
APC Technical Support about obtaining a new set. Pack the unit properly to avoid
damage in transit. Never use foam beads fo r packaging. Damage sustained in transit
is not covered under the warranty (insuring the package for full value is
recommended).
8. Write the RMA# on the outside of the package.
9. Return the unit by insured carrier to the address given to you by APC Technical
Support.
Go to the APC Web site, www.apc.com for country specific customer support
Order Replacement Battery
Replace with an APC qualified battery (RBC47). Replacement batteries can be ordered from
www.apc.com or by calling APC Technical Support (valid credit card required). Have your unit model
number available when ordering. Your model number can be found on the bottom of the unit.
Safety
This section contains important instructions that should be followed dur ing installation
and maintenance of the APC equipment and batteries. It is intended for APC
customers who setup, install, relocate, or maintain APC equipment.
This equipment is intended for installation in a temperature-controlled indoor area (see
Specifications for exact temperature range), free of conductive contaminants.
Connect the battery (see Connect Battery).
Reduce the amount of equipment plugged into the “Battery Backup + Surge
Protection” outlets. Reset the Circuit Breaker by pushing it back in.
Reduce the amount of equipment plugged into the “Surge Protection” outlets. Reset
the Circuit Breaker by pushing it back in.
Ensure that the fuse or circuit breaker for the outlet is okay, and that the wall switch
controlling the outlet (if any) is in the ON position.
Ensure that the equipment you want to stay powered during a power failure is
plugged into the “Battery Backup + Surge Protect ion” outlets and NOT the “Surge
Protection” outlets.
Make sure that the equipment plugged into the outlets of the unit are not
overloading the capacity of the unit. T ry removing some of the equipment and see if
the problem continues.
The unit can only operate on battery power for a limited amount of time. The unit
will eventually turn off when the available battery power has been used. Allow the
unit to recharge for 16 hours before continuing use of the unit.
The output waveform is designed for computers and computer-related equipment.
It is not designed for use with motor-type equipment.
Contact APC Technical Support for further troubleshooting.
The unit is operating normally and using battery power. Once On Battery, you
should save your current work, power down your equipment, and turn the unit OFF.
Once normal power is restored, you may turn the unit back ON and power your
equipment.
The unit is about to shut off due to a low battery charge condition! When the unit
beeps once every second, the battery has about 2 minutes of power remaining.
Immediately power down your computer and turn the unit OFF. When normal power
returns, the unit will recharge the battery.
Allow the unit to charge by leaving it plugged into the wall a full 16 hours.
As a battery ages, the amount of runtime available will decrease. You can replace
the battery by ordering one at www.apc.com. Batteries also age prematurely if the
unit is placed near excessive heat.
Electrical Safety
To reduce the risk of fire, connect only to a circuit provided with 20-amp
maximum branch circuit overcurrent protection in accordance with the
National Electrical Code ANSI/NFPA.
CAUTION! De-energizing Safety
The unit has an internal energy source (the battery); the output may be energized
when the unit is not connected to an AC power outlet.
To de-energize pluggable equipmen t: switch the unit off. Disconnect the unit
from AC power. Next, disconnect the equipment from the unit. Disconnect
the internal battery (see Connect Battery).
The unit includes a protective earth conductor which carries the leakage
current from the load devices (computer equipment). Total leakage current
must not exceed 3.5 mA.
Use of the unit in life support applications where failure of the unit can
reasonably be expected to cause the fail ure of the life support equipment or
to significantly effect its safety or effectiveness is not recommended.
WARNING! Battery Safety
• Except for the battery, this unit contains no user -serviceable parts. This
equipment contains potentially hazardous voltages. Do not attempt to
disassemble the unit. Repairs are performed only by factory trained
service personnel.
• Do not dispose of batteries in a fire. The batteries may explode.
• Do not open or mutilate batteries. They contain an electrolyte which is
toxic and harmful to the skin and eyes.
• To avoid personal injury due to energy hazard, remove wrist watches
and jewelry such as rings when rep lacing the batteries. Use tools with
insulated handles.
• Replace batteries with the same part number and type as originally
installed in the unit.
Replacement and Recycling of Batteries
• See your dealer for information on repla cement battery kits and battery
recycling.
Batteries must be recycled. Deliver the battery to an
appropriate recycling facility or ship it to the supplier in
the new battery’s packing material. See the new battery
instructions for more information.
!
!
!
Support
EN 990-2123A
04/2013