EN 990-9740A 08/2015
©2015 APC by Schneider Electric. APC, the APC logo and Back-UPS are owned
by Schneider Electric Industries S.A.S. or their affiliated companies. All other
trademarks are property of their respective owners.
1Safety and General Information
• This UPS is intended for indoor use only.
• Connect the UPS power cable directly to a wall outlet. Do not use surge protectors or extension
• When grounding cannot be verified, disconnect the equipment from the AC power outlet before
installing or connecting to other equipment. Reconnect the power cord after all
connections are made.
• Servicing of batteries should be performed by Schneider Electric IT (SEIT) Customer Support only.
• Do not dispose of batteries in a fire. The batteries may explode.
• Do not open batteries. They contain an electrolyte that is toxic and harmful to the skin and eyes.
2Placement and Powering On
Plug the Back-UPS power cord directly into a wall outlet, not into a surge protector
or power strip.
Connect the battery by pulling the battery handle up,
and then pushing it into the unit.
Press the ON/OFF button to turn the unit on.
The green “Power On” indicator confirms that the Back-UPS is on and ready to
The Back-UPS should charge for at least 6 hours to ensure sufficient runtime.
The unit is being charged whenever it is connected to AC power, whether the unit
is turned ON or OFF.
Place the Back-UPS to avoid:
For safety, please place the unit on the floor.
On Off On-line - The Back-UPS is supplying AC power to
the connected equipment
Constant Tone On Line Overload - The power being used by the
connected equipment has exceeded the capacity of the
unit. Disconnect some equipment.
Constant beeping Over-temperature alarm -
The unit is overheating
and will shut down if the temperature is not lowered.
Disconnect some of the connected equipment.
(Off during 4 beeps)
4 beeps repeated
every 30 seconds
On-Battery - The Back-UPS is supplying battery
Flashing Rapid Beeping
(every 1/2 second)
Low Battery alarm - The Back-UPS has 2
minutes of runtime remaining.
Constant tone Bad Battery Detected - The battery needs to be
charged, or is at end of life. (See Battery Replacement.)
Off Short beep every
Low Battery Shutdown - During On Battery
operation the battery power was almost completely
exhausted, and the Back-UPS is waiting for AC power
to return to normal.
Constant Tone On Battery Overload - The connected equipment
requires more power than provided by the Back-UPS
battery. Unplug devices one at a time to remove
overload. If the problem is not corrected, contact SEIT
Constant Tone Charger Fault Detected -- Back-UPS has an
internal problem, and is no longer powering the load.
Contact SEIT Technical Support
Long beep every
4 seconds UPS has overheated and has shut down.
Unplug connected devices one at a time or
wait for a few hours for system to cool down.
Over-temperature Protected - The Back-
Register your product on-line. http://warranty.apc.com
SAVE THESE INSTRUCTIONS -This manual contains
important instructions that should be followed during
installation and maintenance of the UPS and batteries
Schneider Electric IT (SEIT) warrants its products to be free from defects in materials and workmanship for a
period of two years from the date of purchase. SEIT obligation under this warranty is limited to repairing or
replacing, at its sole discretion, any such defective products. This warranty does not apply to battery wear from
use, equipment that has been damaged by accident, negligence or misapplication or has been altered or modified
in any way. SEIT standard procedure is to replace the original unit with a factory reconditioned unit. Customers
who must have the original unit back due to the assignment of asset tags and set depreciation schedules must
declare such a need at first contact with an SEIT Technical Support representative. SEIT will ship the replacement
unit once the defective unit has been received by the repair department, or cross ship upon the receipt of a valid
credit card number. The customer pays for shipping the unit to SEIT. SEIT pays ground freight transportation
costs to ship the replacement unit to the customer. For full warranty information refer to www.apc.com.
LED status indicator
AC power inlet
Battery and surge protected outlets
A spare fuse is provided in every Back-UPS unit.
Once the input current exceeds 15A, the installed
fuse in every unit will interrupt the circuit to
safeguard connected equipment from excessive
input currents. Replace it using the spare fuse, or
with a fuse that has similar input current rating.
Inspect the package contents upon receipt. Notify the
carrier and dealer if there is any damage.
years. Environmental factors impact battery
life. Elevated temperatures, high humidity,
poor quality mains power, and frequent,
short duration discharges will shorten
The battery typically lasts for three to five
The battery in the Back-UPS Series is not
user-replaceable. Contact SEIT Technical
Support for a list of authorized service
centers near you.
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
12V/7AH lead acid
18.2 cm x 13.0 cm x 32.0cm
Voltage / Frequency 120 VAC / 60 Hz
Brownout Transfer /
89VAC, typical /
UPS Capacity (total) 1000VA/600W
Voltage On Battery 120 Vac rms
Frequency - On Battery
60 Hz ± 1Hz
Typical Recharge Time
Dimensions (Hx Wx D)
Automatic Voltage Regulation boosts/trims the AC voltage when it drops/exceeds safe levels.
This allows the equipment plugged into the unit to operate during low/high voltage conditions,
conserving the battery power in the event of a power cut.
The Back-UPS will switch to battery power if the input voltage level becomes too low/high for
the Automatic Voltage Regulation to compensate, or if the AC power is distorted.
Automatic Voltage Regulation (AVR)
APC by Schneider Electric IT Customer
For country specific customer support, go to the APC by Schneider Electric Web site, www.apc.com.
Troubleshooting and Service
1. If the problem persists, contact Schneider Electric IT (SEIT) Customer Support through the APC by
Schneider Electric Web site, www.apc.com.
a. Note the model number and serial number and the date of purchase. The model and serial numbers
are located on the rear panel of the unit and are available through the LCD display on select models.
b. Call SEIT Customer Support and a technician will attempt to solve the problem over the phone.
If it is not possible, the technician will issue a Returned Material Authorization Number (RMA#).
c. If the unit is under warranty, the repairs are free.
d. Service procedures and returns may vary internationally. Refer to the APC by Schneider Electric
Web site for country specific instructions.
2. Prepare to troubleshoot the problem over the phone. If this is not successful, and the unit is still under
warranty, the SEIT Technical Support Representative will provide all necessary information to return the
unit for replacement.