Table of Contents
- Safety and General Information
- Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damage.
- SAVE THESE INSTRUCTIONS - This section contains important instructions that should be followed during installation and maintenance of the UPS and batteries.
- Inventory
- Connect the Battery
- BX850M / BX1000M
- BX1350M / BX1500M
- Install PowerChute™ Personal Edition Software
- Installation
- Connect the Equipment
- BX850M / BX1000M
- BX1350M / BX1500M
- Operation
- Power Saving Display
- Unit sensitivity
- Front Panel Buttons and Display Interface
- Alarms and System Errors
- Audible Indicators
- Status Icons
- System Errors
- Function Button Quick Reference
- Troubleshooting
- Specifications
- Replacement Battery
- Warranty
- APC by Schneider Electric IT Customer Support Worldwide
- EMC Compliance
- User Manual Back-UPS™ Pro BX850/1000/1350/1500M
APC BX1000M User Manual
Displayed below is the user manual for BX1000M by APC which is a product in the Uninterruptible Power Supplies (UPSs) category. This manual has pages.
Related Manuals
Safety and General Information
Inspect the package contents upon receipt. Notify the carrier and
dealer if there is any damage.
SAVE THESE INSTRUCTIONS - This section contains important
instructions that should be followed during installation and maintenance
of the UPS and batteries.
Inventory
Connect the Battery
The UPS is shipped with the battery disconnected.
BX850M / BX1000M
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
•This UPS is intended for indoor use only.
•Do not operate this UPS in direct sunlight, in contact with fluids, or where there is excessive
dust or humidity.
•Connect the UPS power cable directly to a wall outlet.
•Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.
Failure to follow these instructions will result in death or serious injury.
Remove the battery door. Remove the battery. Connect the wire.
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User Manual Back-UPS™ Pro
BX850/1000/1350/1500M
Back-UPS Pro BX850/1000/1350/1500M2
BX1350M / BX1500M
Install PowerChute™ Personal Edition Software
Use PowerChute Personal Edition software to configure the UPS settings. During a
power outage, PowerChute will save any open files on your computer and shut it down.
When power is restored, it will restart the computer.
Note: PowerChute is only compatible with a Windows operating system. If you are
using Mac OSX, use the native shutdown feature to protect your system. See the
documentation provided with your computer.
Installation
Use the cable supplied with the Back-UPS to connect the data port on the Back-UPS to
the USB port on your computer. On the computer, go to www.apc.com Search for
“PowerChute Personal Edition” then click on “View Details” to download the latest
version of PCPE software. Click the download link and select Software product. Select
the appropriate operating system. Follow directions to download the software.
Push the battery into the unit. Replace the battery door.
Remove the battery door. Remove the battery.
Flip or turn the battery 180 degrees
upward/downward to let green side of the
label face up.
Push the battery into the unit.
Replace the battery door.
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Back-UPS Pro BX850/1000/1350/1500M 3
Connect the Equipment
Battery Backup and Surge Protected outlets
When the Back-UPS is receiving input power, the Battery Backup with Surge Protection
outlets will supply power to connected equipment. During a power outage or other AC
problems, the Battery Backup outlets receive power for a limited time from the Back-
UPS.
Connect equipment such as printers, fax machines, scanners, or other peripherals that do
not need battery backup power to the Surge Protection Only outlets. These outlets
provide full-time protection from surges even if the Back-UPS is switched OFF.
BX850M / BX1000M BX1350M / BX1500M
USB and Serial
Data port
To use PowerChute Personal Edition, connect the supplied USB
cable or an optional serial cable (not supplied).
Building
Wiring Fault
indicator
If this indicator is illuminated, there is a problem with the wiring
in the building. Contact an electrician immediately and do not use
the Back-UPS.
Surge Protected
outlets
These outlets provide full-time protection from surges, even if the
Back-UPS is off. Connect equipment such as printers and scanners
that do not require battery backup protection.
Battery Backup
outlets with
Surge
Protection
During a power outage or other AC problems, the Battery Backup
outlets receive power for a limited time from the Back-UPS.
Connect critical equipment such as desktop computer, computer
monitor, modem or other data sensitive devices into these outlets.
Circuit Breaker Use to reset the system after an overload condition has occurred
causing the circuit breaker to trip.
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Back-UPS Pro BX850/1000/1350/1500M4
Operation
Power Saving Display
The display interface can be configured to be continuously illuminated, or to save
energy, it can be configured to darken after a period of inactivity.
1. Full Time Mode: Press and hold DISPLAY for two seconds. The display will
illuminate and the Back-UPS will beep to confirm the Full Time mode.
2. Power Saving Mode: Press and hold DISPLAY for two seconds. The display will
darken and the Back-UPS will beep to confirm the Power Saving mode. While in
Power Saving Mode, the display will illuminate if a button is pressed, it then
darkens after 60 seconds of no activity.
Unit sensitivity
Adjust the sensitivity of the Back-UPS to control when it will switch to battery power;
the higher the sensitivity, the more often the Back-UPS will switch to battery power.
1. Ensure the Back-UPS is connected to AC power, but is OFF.
2. Press and hold the POWER button for six seconds. The LOAD CAPACITY bar will
flash on and off, indicating that the Back-UPS is in programming mode.
3. Press POWER again to rotate through the menu options. Stop at selected
sensitivity. The Back-UPS will beep to confirm the selection.
In/Out Ethernet
surge-protected
ports
Use an Ethernet cable to connect a cable modem to the IN port,
and connect a computer to the OUT port.
Coaxial ports
with surge
protection
Connect a cable modem or other equipment with coaxial jacks.
Generator Sensitivity Default Sensitive Loads
Low sensitivity Medium sensitivity
(Default)
High sensitivity
78-142 Vac 88-139 Vac 88-136 Vac
Input voltage is extremely
low or high. (Not
recommended for
computer loads.)
The Back-UPS frequently
switches to battery power.
The connected equipment
is sensitive to voltage
fluctuations.
Back-UPS Pro BX850/1000/1350/1500M 5
Front Panel Buttons and Display Interface
Use the three buttons on the front panel of the Back-UPS and the display interface to
configure the Back-UPS.
Front panel
Mute button
Power On/Off
button
Display button
Display interface
On Line: The Back-UPS is supplying conditioned AC power to connected
equipment
Load Capacity: The load is indicated by the number of sections illuminated,
one to five. Each bar represents 20% of the load.
Battery Charge: The battery charge level is indicated by the number of
sections illuminated. When all five blocks are illuminated, the Back-UPS is at
full charge. When one block is filled, the Back-UPS is near the end of its battery
capacity, the indicator will flash and the Back-UPS will beep continuously.
Overload: The power demand from the load has exceeded the capacity of the
Back-UPS.
Event: The event counter shows the number of events that occurred that caused
the Back-UPS to switch to on-battery operation.
Automatic Voltage Regulation: The Back-UPS can compensate for low input
voltage.
When illuminated, the Back-UPS is compensating for low input
voltage
In: Input voltage.
Out: Output voltage.
System Error Detected: The system has an error. The error number will
illuminate on the display interface. See “System Errors” on page 7.
Mute: If the line through the speaker icon is illuminated, the audible alarm has
been turned off.
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Back-UPS Pro BX850/1000/1350/1500M6
Alarms and System Errors
Audible Indicators
Status Icons
Replace Battery: The battery is nearing the end of its useful life. Replace the
battery as early as possible.
On Battery: The Back-UPS is supplying battery backup power to the
connected equipment, it will beep four times every 30 seconds.
Four Beeps Every 30 Seconds Back-UPS is running on battery. You should consider saving
any work in progress.
Continuous Beeping
Low battery condition and battery run-time is very low.
Promptly save any work in progress, exit all open
applications, and shut down the operating system.
Continuous tone Battery Backup outputs are overloaded.
Chirps every 2 Seconds with the Load
Capacity Bar flashing
Battery is disconnected.
Continuous chirping with the Load
Capacity Bar and Replace Battery icon
alternately flashing
Battery did not pass the automatic diagnostic test and should
be replaced as early as possible. Pressing the MUTE button
pauses the chirping.
If these icons are
illuminated... This may be the problem.
The Back-UPS is operating on AC power, but is overloaded. Disconnect one
of the items connected to the Back-UPS. If the Overload icon stops flashing,
the Back-UPS is no longer overloaded and will continue to operate
normally.
The Back-UPS is operating on battery power, but is overloaded. Disconnect
one of the items connected to the Back-UPS. If the Overload icon stops
flashing, the Back-UPS is no longer overloaded and will continue to operate
normally.
The Back-UPS is operating on AC power, but the battery is not functioning
properly. Contact Schneider Electric IT (SEIT) Customer Service to order a
replacement battery. See “Replacement Battery” on page 9.
The Back-UPS is operating on battery power and the battery power is
getting low. Shut down all connected equipment to avoid losing an unsaved
data. When possible, connect the Back-UPS to AC power to recharge the
battery.
Back-UPS Pro BX850/1000/1350/1500M 7
System Errors
The Back-UPS will display these error messages. Except for errors F01 and F02, contact
SEIT Technical Support.
Function Button Quick Reference
F01 On-Battery Overload
Turn the Back-UPS off.
Disconnect non-essential
equipment from the Battery
Backup outlets and the turn
Back-UPS on.
F02 On-Battery Output
Short
Turn the Back-UPS off.
Disconnect all equipment from
the Battery Backup outlets and
the turn Back-UPS on.
Re-connect equipment one item
at a time. If the output is tripped
again, disconnect the device that
caused the error.
F03 On-Battery Xcap
Overload
Errors F03-F09 cannot be
corrected by the user, contact
SEIT Technical Support for
assistance.
F04 Clamp Short
F05 Charge Error
F06 Relay Welding
F07 Temperature
F09 Internal Error
Function Button
Timing
(seconds)
UPS
Status Description
Power
Power On 0.2 Off
Press POWER to start receiving input AC power. If AC
input power is not available, the Back-UPS will run on
battery power.
Power Off 2On
The Back-UPS is not receiving input AC power, but is
providing surge protection.
Display
Status
Inquiry 0.2 On
Verify the status or condition of the Back-UPS. The
LCD will illuminate for 60 seconds. Press the button
the toggle into various information.
Full-Time/
Power-
Saving
mode
2On
The LCD will illuminate and the Back-UPS will beep
to confirm the Full-Time mode. The LCD will darken
and the Back-UPS will beep to confirm the Power-
Saving mode. While in Power-Saving Mode, the LCD
will illuminate if a button is pressed, then darkens after
60 seconds of no activity.
Mute
General
Status
Enable/
Disable
2On
Enable or disable the audible alarms. The Mute icon
will illuminate and the Back-UPS will beep one time.
The Mute function will not activate unless the Back-
UPS is operating on battery power.
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Back-UPS Pro BX850/1000/1350/1500M8
Troubleshooting
Sensitivity 6Off
The Load Capacity icon will blink, indicating that the
Back-UPS is in programming mode. Use the POWER
button to scroll through Low, Medium, and High, stop
at selected sensitivity. The Back-UPS will beep to
confirm selection. See "Unit sensitivity" for details.
Self-Test
(manual) 6On
The Back-UPS will perform a test of the internal
battery. Note: This will happen automatically when the
Back-UPS is turned ON or when the Back-UPS
previously detected a bad battery.
Event
Reset 0.2 On
When the Event screen is visible, press and hold
DISPLAY, then press POWER, to clear the detected error
event counter.
Error
Reset 2Error
After an error has been identified, press POWER to
remove the visual indication and return to standby
status.
Problem Possible Cause Corrective Action
Back-UPS will not
switch on.
The Back-UPS is not connected to AC
power.
Ensure that the Back-UPS is securely
connected to an AC outlet.
The circuit breaker has been tripped. Disconnect non-essential equipment
from the Back-UPS. Reset the circuit
breaker. Re-connect equipment one
item at a time. If the circuit breaker is
tripped again, disconnect the device that
caused the trip.
The internal battery is not connected. Connect the battery.
The AC input voltage is out of range. Adjust the transfer voltage and
sensitivity range.
The Back-UPS does
not provide power
during a AC power
outage.
Ensure that essential equipment is not
plugged into a SURGE ONLY outlet.
Disconnect equipment from the SURGE
ONLY outlet and re-connect to a Battery
Backup outlet.
The Back-UPS is
operating on battery
power, while
connected to AC
power.
The plug has partially pulled out of
the wall outlet, the wall outlet is no
longer receiving AC power, or the
circuit breaker has been tripped.
Ensure that the plug is fully inserted
into the wall outlet. Ensure that the wall
outlet is receiving AC power by
checking it with another device.
The Back-UPS is performing an
automatic self test.
No action is necessary.
The AC input voltage is out of range,
the frequency is out of range, or the
waveform is distorted.
Adjust the transfer voltage and
sensitivity range.
The Back-UPS does
not provide the
expected amount of
backup time.
Battery Backup outlets may be fully
or improperly loaded.
Disconnect non-essential equipment
from the Battery Backup outlets and
connect the equipment to SURGE
outlets.
The battery was recently discharged
due to a power outage and has not
fully recharged.
Charge the battery cartridge for 16
hours.
The battery has reached the end of its
useful life.
Replace the battery.
Function Button
Timing
(seconds)
UPS
Status Description
Back-UPS Pro BX850/1000/1350/1500M 9
Specifications
Replacement Battery
The battery typically lasts for 3 to 5 years, a shorter period if subjected to frequent
outages or elevated temperatures. Battery replacement parts for Back-UPS BX850M is
RBC17, for BX1000M is APCRBC158, for BX1350M is APCRBC123, and for
BX1500M is APCRBC124. Delaying the replacement of parts may corrode the batteries
in the cartridge. Recycle spent battery cartridges.
The REPLACE
BATTERY indicator is
illuminated.
The battery has reached the end of its
useful life.
Replace the battery as early as possible.
The OVERLOAD
indicator is
illuminated.
The equipment connected to the
Back-UPS is drawing more power
than the Back-UPS can provide.
Disconnect non-essential equipment
from the Battery Backup outlets and
connect the equipment to SURGE
outlets.
The SYSTEM ERROR
indicator is
illuminated, all the
front panel
indicators are
flashing.
There is an internal error. Determine which internal error
message is displayed by matching the
number displayed on the LCD with the
corresponding Error Message (see
"System Errors") and contact SEIT
Technical Support.
Model BX850M BX1000M BX1350M BX1500M
VA 850 VA 1000 VA 1350 VA 1500 VA
Maximum Load 510 W 600 W 810 W 900 W
Nominal Input Voltage 120 Vac
Online Input Voltage Range 88 - 139 Vac
Automatic Voltage Regulation (88-107) +11.2% (compensate for low input voltage)
Frequency Range 60 Hz ± 1 Hz
Battery Type Lead acid, 12V with 1 battery Lead acid, 24V with 2 batteries
On-battery Waveshape Step-approximated sine-wave
Typical Recharge Time 12 hours 16 hours
Transfer Time 8 ms (typical), 10 ms (maximum)
On Battery Runtime Go to: www.apc.com
Interface USB
Operating Temperature 0 to 40C (32 to 104F)
Storage Temperature -5 to 45C (23 to 113F)
Unit Dimensions 19 x 9.1 x 31 cm
(7.5 x 3.6 x 12.2 in)
25 x 10 x 38.2 cm
(9.8 x 3.9 x 15 in)
Unit Weight 6.8 kg
(15 lbs)
7.2 kg
(15.9 lbs)
10.2 kg
(22.5 lbs)
11.0 kg
(24.3 lbs)
Problem Possible Cause Corrective Action
© 2016 APC by Schneider Electric. APC, the APC logo, and Back-UPS are owned
by Schneider Electric Industries S.A.S. or their affiliated companies. All other
trademarks are property of their respective owners.
EN 990-5813
10/2016
Warranty
The standard warranty is three (3) years from the date of purchase. Schneider Electric IT
(SEIT) standard procedure is to replace the original unit with a factory reconditioned
unit. Customers who must have the original unit back due to the assignment of asset tags
and set depreciation schedules must declare such a need at first contact with an SEIT
Technical Support representative. SEIT will ship the replacement unit once the defective
unit has been received by the repair department, or cross ship upon the receipt of a valid
credit card number. The customer pays for shipping the unit to SEIT. SEIT pays ground
freight transportation costs to ship the replacement unit to the customer.
APC by Schneider Electric IT Customer Support
Worldwide
For country specific customer support, go to the APC by Schneider Electric Web site,
www.apc.com.
Select models are ENERGY STAR® qualified.
For more information on your specific model go to www.apc.com.
This UPS is certified to comply with California Battery Charger System
regulations. For more information go to
www.apc.com/company/us/en/sustainability/energy-efficiency/california-
battery-charger-regulations/
EMC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.