Table of Contents
- General Information
- Installation
- Removing and Replacing the KVM Switch
- Super Administrator Setup
- Logging In
- The User Interface
- Port Access
- User Management
- Device Management
- Port Operation
- Log
- Maintenance
- Main Firmware Upgrade
- Adapter Firmware Upgrade
- Firmware Upgrade Recovery
- Adapter Firmware Upgrade Recovery
- Backup/Restore
- System Operation
- The Download Tab
- The Log Server
- Factory Default Settings
- Serial Adapter Pin Assignments
- Virtual Media Support
- IP Address Determination
- KVM-SERIAL Server Module Configuration and Operation
- Internal Serial Interface Configuration
- Troubleshooting
- Specifications
APC KVM1116R User Manual
Displayed below is the user manual for KVM1116R by APC which is a product in the KVM Switches category. This manual has pages.
Related Manuals
User Guide
KVM Switch
KVM1116R
990-5925-001
Publication Date: 12/2017
APC by Schneider Electric Legal Disclaimer
The information presented in this manual is not warranted by APC by Schneider Electric to be authoritative,
error free, or complete. This publication is not meant to be a substitute for a detailed operational and site
specific development plan. Therefore, APC by Schneider Electric assumes no liability for damages, violations of
codes, improper installation, system failures, or any other problems that could arise based on the use of this
Publication.
The information contained in this Publication is provided as is and has been prepared solely for the purpose of
evaluating data center design and construction. This Publication has been compiled in good faith by APC by
Schneider Electric. However, no representation is made or warranty given, either express or implied, as to the
completeness or accuracy of the information this Publication contains.
IN NO EVENT SHALL APC BY SCHNEIDER ELECTRIC, OR ANY PARENT, AFFILIATE OR SUBSIDIARY
COMPANY OF APC BY SCHNEIDER ELECTRIC OR THEIR RESPECTIVE OFFICERS, DIRECTORS, OR
EMPLOYEES BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL, OR
INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS,
CONTRACT, REVENUE, DATA, INFORMATION, OR BUSINESS INTERRUPTION) RESULTING FROM,
ARISING OUT, OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE THIS PUBLICATION OR
THE CONTENT, EVEN IF APC BY SCHNEIDER ELECTRIC HAS BEEN EXPRESSLY ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. APC BY SCHNEIDER ELECTRIC RESERVES THE RIGHT TO MAKE
CHANGES OR UPDATES WITH RESPECT TO OR IN THE CONTENT OF THE PUBLICATION OR THE
FORMAT THEREOF AT ANY TIME WITHOUT NOTICE.
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video, text, and photographs) rests with APC by Schneider Electric or its licensors. All rights in the content not
expressly granted herein are reserved. No rights of any kind are licensed or assigned or shall otherwise pass to
persons accessing this information.
This Publication shall not be for resale in whole or in part.
Contents
KVM1116R User Guide ii
General Information................................................................................... 1
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Safety map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Material Declaration of BSMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Caution/Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Taking Delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Remote User Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
KVM Server Modules and cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Max Server connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation .................................................................................................. 9
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rack Mounting - Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Single Level Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . 11
Tiering Multiple KVM Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Two Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Two Level Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Cable considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hot plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Adapter ID function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Removing power and restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Port ID numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Port selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Removing and Replacing the KVM Switch ............................................ 15
Super Administrator Setup ..................................................................... 16
First Time Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . . . . . .16
KVM1116R User Guideii
Logging In................................................................................................. 18
Local Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Connect using Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . 19
The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Connect using Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
The User Interface.................................................................................... 21
The Web Browser Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
The Local Console GUI Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . 26
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
The Java Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Port Access ............................................................................................. 36
The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
The Sidebar Tree Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Port and Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
KVM Devices and Ports - Connections Page . . . . . . . . . . . . . . . . . . . . . . .39
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Device Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . 46
Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Device Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
KVM1116R User Guide iii
Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
User Management .................................................................................... 50
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Assigning Users to a Group From the User's Notebook . . . . . . . 54
Removing Users From a Group in the User's Notebook . . . . . . . . 54
Assigning Users to a Group From the Group's Notebook . . . . . . 54
Removing Users From a Group From the Group's Notebook . . . 54
Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Assigning Device Permissions From the User's Notebook . . . . . 55
Assigning Device Permissions From the Groups' Notebook . . . . 57
Device Management ................................................................................ 58
Device Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
SNMP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Account Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Port Operation.......................................................................................... 69
Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
KVM1116R User Guideiv
Port Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Toolbar icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
GUI Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Users and Buses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Log ............................................................................................................ 76
Log Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Log Notification Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Maintenance ............................................................................................ 78
Main Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Adapter Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Adapter Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
The Download Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
The Log Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
OpenLDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Serial Adapter Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . 86
Java Applet Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . 86
KVM1116R User Guide v
IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Connection Setup Example (Windows 7) . . . . . . . . . . . . . . . . . . . . 89
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . 89
KVM-SERIAL Server Module Configuration and Operation. . . . . . . . . . . .90
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Internal Serial Interface Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Switch Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Port Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Troubleshooting....................................................................................... 92
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
The WinClient ActiveX Viewer and the WinClient AP . . . . . . . . . . 95
The Java Applet and Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . 96
Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Mac Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Redhat Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Panel-Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Specifications........................................................................................... 98
Two-Year Factory Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Terms of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Non-transferable warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Warranty claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
1KVM1116R User Guide
General Information
NOTE: Save these instructions. Read and adhere to all the instructions. All servicing must be performed
by authorized personnel only.
The KVM switch allows local and remote users to monitor and access multiple servers from a single
console. The switch models differ by number of buses and KVM ports.
• The switches use TCP/IP communications protocol. They can be accessed by their IP addresses
from anywhere on the LAN, WAN, or Internet. The location of the connecting computer is
irrelevent.
• Remote users log in using a browser or stand-alone Windows or Java GUI applications. Java
allows the switches to work with JRE (Java Runtime Environment) enabled operating systems,
ensuring multi-platform operability.
• The client software allows operators to exchange keyboard, video, and mouse signals with the
servers attached to the switches just as if they were working on the equipment directly.
• Up to 16 users can share the switch's buses. A Message Board feature allows them to
communicate with each other to facilitate port sharing.
• Administrators can perform maintenance tasks from installing and running GUI applications, to
BIOS level troubleshooting, routine monitoring, concurrent maintenance, and system
administration.
• Local console operation is accomplished by entering hotkey combinations from the keyboard with
a full screen GUI display.
• The Auto Scan feature permits automatic switching from port to port at user-specified intervals,
while the Panel Array Mode can display the video output of up to 42 servers at the same time.
• CAT 5e/6 cable links the switch to the servers. A 16 port switch can be installed in a 1U rack, and
can use the internal network wiring in most modern commercial buildings.
• The switch receives keyboard input directly. There is no software installation.
• Download firmware updates from www.apc.com.
• Adapter ID function stores port information like the adapter ID, OS, keyboard language, adapter
name, operation modes and more. When a KVM Adapter Cable is moved from one port to
another, the switch recognizes the adapter cable at the new location.
• Operate the entire installation from a single remote console located anywhere in the world.
• Virtual Media support.
SKU Bus Support KVM Ports
KVM1116R 1 Local shared with 1Remote 16
KVM1116R User Guide2
Safety
Safety map
Read the instructions carefully to become familiar with the equipment before trying to install, operate,
service, or maintain it. The following special messages may appear throughout this manual or on the
equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a
procedure.
The addition of this symbol to a Danger or Warning safety label indicates that an electrical
hazard exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol to avoid possible injury or death.
DANGER
DANGER indicates an imminently hazardous situation which, if not avoided, will result in death
or serious injury.
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, can result in death
or serious injury.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, can result in minor or
moderate injury.
NOTICE
NOTICE addresses practices not related to physical injury including certain environmental
hazards, potential damage or loss of data.
3KVM1116R User Guide
Material Declaration of BSMI
Caution/Warning
設備名稱：數位 KVM 切換器 16 埠，型號 （型式）：KVM1116R
Device: Digital KVM switch 16 ports, model (type): KVM1116R
單元
Unit
限用物質及其化學符號 Restricted substances
鉛
Lead (Pb)
汞
Mercury (Hg)
鎘
Cadmium(Cd)
六價鉻
Hexavalent
chromium
(Cr+6)
多溴聯苯
Polybrominated
biphenyls
(PBB)
多溴二苯醚
Polybrominated
diphenyl ethers
(PBDE)
電纜線 Cable OO O O O O
印刷電路部件
PCBA －OOOOO
電源模組
Switching Power
module
OO －OO O
塑膠 / 其他部件
Plastic/Other parts OO O O O O
金屬部件
Metal parts OOOOO
備考 1. 〝超出 0.1 wt % 〞及〝超出 0.01 wt % 〞係指限用物質之百分比含量超出百分比含量基準值。
Exceeds 0.1 wt%" and "Exceeds 0.01 wt%" means the percentage of the Restricted Substance exceeds
the percentage content basis.
備考 2. 〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
The percentage content of the restricted substance does not exceed the percentage content of the
benchmark value.
備考 3. 〝－〞係指該項限用物質為排除項目。
The restricted substances are excluded items.
KVM1116R User Guide4
Safety instructions
Read all of these instructions. Save them for future reference. Follow all warnings and instructions
marked on the device.
DANGER DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC
FLASH
• Avoid circuit overload. Before energizing, review the
electrical specifications in the product documentation.
• Use only the supplied power cord or a power cord
approved for use in your region.
• The cord must have voltage and current ratings equal to
or greater than those of the product rating label
requirements.
• Plug the power cord into a grounded (earthed) outlet that
is easily accessible. Do not disable the grounding pin.
• Make sure that all equipment, including power strips, is
properly grounded.
• The AC inlet is the main disconnect device for the
product.
• This product has no user-serviceable parts inside. Do not
remove product cover. All repairs should be performed by
authorized personnel only.
Failure to follow these instructions can result in death
or serious injury.
RISQUE DE CHOC ÉLECTRIQUE, D'EXPLOSION OU
D'ÉCLAIR D'ARC ÉLECTRIQUE
• Évitez de surcharger le circuit. Avant de mettre le circuit
sous tension, vérifiez les caractéristiques électriques
indiquées dans la documentation du produit.
• Utilisez uniquement le cordon d’alimentation fourni ou un
cordon d’alimentation homologué dans votre région.
• Le cordon d'alimentation doit supporter une tension et un
courant égaux ou supérieurs aux exigences indiquées sur
l'étiquette des caractéristiques du produit.
• Reliez le cordon d'alimentation à une prise secteur avec
terre facilement accessible. Ne désactivez pas la broche
de terre.
• Assurez-vous que tout l'équipement est correctement relié
à la terre, y compris les rubans d'alimentation.
• La prise d'alimentation c.a. sert de déconnexion principale
du produit.
• Ce produit n'a aucun composant interne réparable par
l'utilisateur. Ne retirez pas le capot du produit. Toute
réparation doit être effectuée uniquement par du personnel
autorisé.
Le non-respect de ces instructions peut entraîner des
blessures graves, voire mortelles.
CAUTION ATTENTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY
AN INCORRECT BATTERY TYPE
• Ensure that batteries are replaced with the correct
battery type.
• Dispose of used batteries according to the instructions
included with the battery
Failure to follow these instructions can result in injury
or equipment damage.
RISQUE D’EXPLOSION SI LA BATTERIE EST
REMPLACÉE PAR UNE BATTERIE D’UN TYPE
INCORRECT
•Assurez-vous que les batteries de remplacement sont
du type correct.
• Mettez les batteries usagées au rebut conformément aux
instructions incluses avec la batterie.
Le non-respect de ces instructions risque de provoquer
des blessures ou d’endommager l’équipement.
CAUTION ATTENTION
HAZARD OF EQUIPMENT DAMAGE
• Do not connect the RJ-11 connector marked
"UPGRADE" to any telecommunication network.
• Plugging in devices other than those specified in the
product documentation may result in equipment damage
• Allow sufficient airflow for safe operation. To avoid
overheating, make sure the product enclosure openings
are never blocked or covered. Rack temperature must be
less than 40°C.
• Uneven mechanical loading can create a hazardous
condition.
• Do not use the product as a shelf.
• Use only the installation mounting hardware provided to
avoid damage.
Failure to follow these instructions can result in injury
or equipment damage.
RISQUE D'ENDOMMAGER L'ÉQUIPEMENT
• Ne raccordez le connecteur RJ-11 marqué « UPGRADE »
à aucun réseau de télécommunication.
• La connexion d'appareils autres que ceux indiqués dans la
documentation du produit peut entraîner des dommages à
l'équipement.
• Laissez une circulation d'air suffisante pour garantir un
fonctionnement en toute sécurité. Pour éviter une
surchauffe, assurez-vous que les ouvertures autour du
produit ne soient jamais obstruées ou recouvertes. La
température du rack doit être inférieure à 40 °C.
• Une charge mécanique inégale peut créer une situation
dangereuse.
• Le produit ne doit pas servir d'étagère.
• Utilisez uniquement la quincaillerie de fixation fournie pour
éviter d'endommager l'équipement.
Le non-respect de ces instructions peut entraîner des
blessures ou endommager l'équipement.
5KVM1116R User Guide
NOTICE
• Do not use the device near water, Never spill liquid of any kind on the device.
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for
cleaning.
• To help protect your system from sudden, transient increases and decreases in electrical power, use a surge
suppressor, line conditioner, or uninterruptible power supply (UPS).
• Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full
weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple
racks before working on the rack.
• Position system cables and power cables carefully; Be sure that nothing rests on any cables.
• Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts
resulting in a risk of fire or electrical shock.
• Always load the rack from the bottom up, and load the heaviest item in the rack first.
• Make sure that the rack is level and stable before extending a device from the rack.
• Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can
pinch your fingers.
• After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the
rack.
• Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80
percent of the branch circuit rating.
• Make sure that all equipment used on the rack, including power strips and other electrical connectors, is properly
grounded.
• Ensure that proper airflow is provided to devices in the rack.
• Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient
temperature specified for the equipment by the manufacturer
• Do not step on or stand on any device when servicing other devices in a rack.
• Equipment mounted on rails should not act as shelf or work surface.
• Route the power cord and cables so that they cannot be stepped on or tripped over.
AVIS
• Ne pas utiliser l'appareil près de l'eau, jamais de liquide d'aucune sorte sur l'appareil.
• Débranchez l'appareil de la prise murale avant de le nettoyer. Ne pas utiliser de nettoyants liquides ou en aérosol.
Utilisez un chiffon humide pour le nettoyage.
• Pour aider à protéger votre système contre les augmentations soudaines et transitoires et des diminutions de puissance
électrique, utilisez un limiteur de surtension, un conditionneur de ligne ou d'alimentation sans coupure (UPS).
• Avant de travailler sur le rack, assurez-vous que les stabilisateurs sont fixés au rack, étendu sur le sol, et que le poids
du rack repose sur le sol. Installez les stabilisateurs avant et latéraux d'un seul rack ou les stabilisateurs avant de
plusieurs racks joints avant de travailler sur le rack.
• Câbles du système de positionnement et de câbles électriques attentivement; Assurez-vous que rien ne repose sur les
câbles.
• Ne poussez jamais d'objets d'aucune sorte dans ou à travers les fentes du boîtier. Ils peuvent toucher des points de
tension dangereux ou court-circuiter résultant en un risque d'incendie ou de choc électrique.
• Chargez toujours le rack de bas en haut, et charger l'élément le plus lourd dans le rack en premier.
• Assurez-vous que le support est de niveau et stable avant d'étendre un dispositif de l'armoire.
• Faites preuve de prudence lorsque vous appuyez sur de dégagement des rails de dispositif verrous et glissant un
dispositif dans ou hors d'un rack; les glissières peuvent vous pincer les doigts.
• Après un dispositif est inséré dans le rack, étendez le rail avec précaution dans une position de verrouillage, puis faites
glisser l'appareil dans le rack.
• Ne surchargez pas le circuit de dérivation CA qui alimente le rack. La charge totale du rack ne doit pas dépasser 80
pour cent de la capacité du circuit de dérivation.
• Assurez-vous que tout le matériel utilisé sur le support, y compris les rampes d'alimentation et d'autres connecteurs
électriques, est correctement mis à la terre.
• Assurez-vous que la circulation d'air adéquate est fournie aux dispositifs du rack.
• S'assurer que la température ambiante de fonctionnement de l'environnement de l'armoire ne dépasse pas la
température ambiante maximale prévue pour l'équipement par le fabricant
• Ne pas marcher ou se tenir debout sur n'importe quel appareil lors de l'entretien d'autres appareils dans un rack.
• Le cordon d'alimentation et les câbles de sorte qu'ils ne peuvent pas être piétiné ou trébucher dessus.
• Les équipements montés sur rails/glissières ne doivent pas faire office d’étagère ou de surface de travail.
KVM1116R User Guide6
Taking Delivery
Examine the components at the time of delivery to be sure all parts are present and in good working
order. Anything missing or damaged must be reported immediately to the shipping firm and to APC.
Inventory
The package consists of:
• KVM Switch
• NEMA 5 - 15 power cord
• C13 - C14 power cord
• Rack Mount Bracket
• Serial Adapter (for modem connection)
• KVM Access Management Software USB key (please retain for future license upgrade)
• Literature Kit: Quick Start Guide, Safety Sheet, China ROHS and CD (containing KVM Access
Management software)
System Requirements
Remote User Computers
Remote user computers (also referred to as client computers) are computers logged into the switch from
remote locations over the internet.
These computers must have the following equipment installed:
• At least a PIII 1 GHz processor, with the screen resolution set to 1024 x 768.
• Browsers must support TLS 1.2 encryption.
• A network transfer speed of at least 512kbps.
• For the browser-based WinClient ActiveX Viewer, DirectX 8 must be present, and at least 150 MB
of memory must be available after installation.
• For the browser-based Java Applet Viewer the latest version of the Java Runtime Environment
(JRE) must be installed, and at least 205 MB of memory must be available after installation.
• For the Windows Client AP, DirectX 8 must be present, and at least 90 MB of memory must be
available after installation.
• For the Java Client AP, the latest version of the Java Runtime Environment (JRE) must be
installed, and at least 145 MB of memory must be available after installation.
• For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher driver installed.
Servers
Servers are the computers connected to the switch by KVM Adapter Cables.
These servers must have the following equipment installed:
• A VGA, SVGA or multisync port
• For USB KVM Adapter Cable Connections: a Type A USB port and USB host controller
7KVM1116R User Guide
Video
Only the following non-interlaced video signals are supported:
KVM Server Modules and cables
NOTE: KVM server modules are also referred to as adapter cables in some dialog boxes.
• Cat5e (or higher) cable connects the switch to the KVM server modules.
• The following KVM server modules and cables are required for use with the switch.
Supported Operating Systems
• Microsoft® Windows®
• Linux
®
• UNIX
®
• Mac
®
Browsers
Supported browsers for remote users:
• Internet Explorer®
• Chrome®
• Firefox
® for Windows or Linux
• Safari
® for Windows or Mac
• Opera
®
• Mozilla® for Windows or Sun®
• Netscape
®
Max Server connections
Resolution Refresh Rates
640 x 480 60, 70, 72, 75, 85
720 x 400 70, 75
800 x 600 56, 60, 70, 72, 75, 85
1024 x 768 60, 70, 75, 85
1152 x 864 60, 70, 75, 85
1152 x 900 66, 76
1280 x 1024 60, 70, 75, 85,
1600 x 1200 60
Cable Type Port Type
KVM-USB Connect to devices with USB ports
KVM-USBVM Connect to devices with USB ports, virtual media support
KVM-SERIAL Connect to serial based devices
Parent
KVM Model Ports Child
Tiered KVM Ports Servers in a Single
Level Tier Maximum Levels
KVM1116R 16 KVM0116A * 16 16 x 16 = 256 2
KVM0108A * 8 16 x 8 =128 2
* Not covered in this manual. See the User Guides for these models for more information.
KVM1116R User Guide8
Components
aem0371c
Reset
Power
1 2 3 4 5 6 7 8 9 101112 13141516 Lan 1
KVM1116R
Front
aem0370c
KVM1116R
Rear
Item Name Description
Power LED Illuminated when the unit is powered up and ready to operate.
Port LEDs Provides status information about corresponding KVM Ports.
• GREEN: The computer attached to the port is On Line.
• RED: The computer attached to the port is Selected (has KVM focus).(Server is offline.)
• GREEN + RED (ORANGE): The computer attached to the port is On Line and Selected.
The LEDs are continuously ON under normal conditions. An LED flashes at half second intervals
when its corresponding port is accessed under Auto Scan Mode or Skip Mode.
LAN LEDs Primary and Secondary 10/100/1000 Mbps LAN LEDs.
• RED: 10 Mbps
• RED + GREEN (ORANGE): 100 Mbps
• GREEN: 1000 Mbps
Flashes to indicate that the switch is being accessed.
Reset Switch Use a small object like a paper clip or ballpoint pen to press the reset switch.
• To perform a system reset, press and release when the unit is running.
• To reset to the factory default settings, press and hold for +3 seconds when the unit is running.
NOTE: This does not clear User Account information. See “Factory Default Settings” on page 85,
for information on clearing user account information.
• To return to factory default firmware settings, rather than any upgraded version, press and hold
while powering on the unit. This allows recovery from a failed firmware upgrade so the upgrade
may be tried again.
NOTE: This operation is only performed after a firmware upgrade failure that results in the device
becoming inoperable.
Console Port This port is not operational in the KVM1116R.
USB Ports • Connect USB storage peripherals (CD/DVD, HD, flash drives, etc.).
• A USB keyboard and mouse can be used in place of, or in addition to, a keyboard and mouse
plugged in on the rear panel.
Item Name Description
Power Socket 1 Plug power cable for Power Source 1 in here.
LAN Port(s) Connect the unit to the network interface (10/100/1000 Mbps) over the internet.
Local Console Port(s) Local console devices (keyboard, monitor and mouse), plug in here. Any combination
of USB, keyboards, and mice can be used.
KVM Ports Cat 5e cables plug in to link the unit to the KVM Adapter Cables, which connect to the
servers.
Modem Port This port is not operational in the KVM1116R.
9KVM1116R User Guide
Installation
KVM Adapter Cables connect the switch to the connected devices. A separate KVM Adapter Cable is
required for each server or device connection. See the list of KVM Adapter Cables on page 7.
NOTE: 1. Refer to the Safety section of this manual before installing the KVM switch.
2. Remove power from any device that will be connected to the installation. Unplug the power
cords of any computers that have the Keyboard Power On function.
Rack Mounting
The switch can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or
the back of the unit so that it can attach to the front or the back of the rack.
NOTE: Use cage nuts (not provided) for racks that are not pre-threaded.
Rack Mounting - Front
aem0372a
1. Position the switch in the front of the rack.
Align the mounting bracket holes with the
holes in the rack.
2. Secure the mounting brackets to the rack.
KVM1116R User Guide10
Rack Mounting - Rear
aem0449a
1. Remove the brackets from the front of the
KVM switch.
Remove the plug from the alignment hole.
2. Install the smaller bracket from the front of
the unit to the back. Install the rack mounting
bracket from the inventory to the rear of the
unit.
3. Slide the KVM switch into the rack. Align
the mounting bracket holes with the holes in
the rack.
4. Secure the mounting brackets to the rear of
the rack.
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11KVM1116R User Guide
Single Level Installation
In a single level installation, no additional KVM switches are tiered from the original switch.
1. Plug the keyboard, monitor, and mouse of your Local Console into the Console Ports of the KVM
parent switch. Each port is color coded and marked with an appropriate icon.
NOTE: a. Any combination of keyboard and mouse connections can be used.
b. USB keyboards and mice can be plugged into the USB ports on the front panel or into
the console ports on the back.
2. Use Cat 5e cable to connect a KVM port to a KVM server module appropriate for the server being
installed.
3. Plug the connectors on the KVM server module into the appropriate server ports.
4. Plug a cable from the LAN or WAN into the KVM switch's primary network interface socket.
5. Plug the supplied power cord(s) into the switch's power socket(s), then into an AC power source.
6. Turn on the servers.
Single Level Installation Diagram
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KVM1116R User Guide12
Tiering Multiple KVM Switches
A tiered installation will greatly expand the number of servers that can be added to the installation.
Cascaded tiering adds capacity to a KVM installation, but the parent loses at least one KVM port for each
tiered KVM switch.
When the KVM consoles of the first-level KVM switch invoke the On Screen Display (OSD), all
computers on the tiered KVM installation are listed in the port directory. OSD is a screen for configuring
the KVM switch through the display.
Two Level Installation
Up to 16 additional KVM switches can be tiered from the KVM ports of the original KVM switch. As many
as 256 servers can be controlled in a complete two level installation. In a tiered installation, the
KVM1116R switch is considered the First Level or Parent unit; the tiered switches (KVM0116A/
KVM0108A) are considered Second Level or Child units. Turn off power to all the devices, including all
pre-existing devices on the installation.
1. Use Cat 5e cable to connect any available KVM Port on the First Level unit (KVM1116R) to a
KVM-PS2 Adapter Cable.
2. Plug the adapter cable's KVM connectors to the Keyboard, Video, and Mouse Console ports of
the Second Level switch (KVM0116A / KVM0108A).
3. Connect any available KVM port on the Second Level unit to the Keyboard, Video, and Mouse
ports of the server.
4. Apply power to the First Level switch, then apply power to the Second Level switches.
5. Turn the servers on last.
Two Level Installation Diagram
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KVM1116R
KVM0116A *
KVM-PS2
* See the User Guide for KVM0116A and KVM0108A for more information about this KVM switch.
13KVM1116R User Guide
Supported KVM Switches
KVM switches that can be used in a tiered installation for KVM1116R:
• KVM0108A
• KVM0116A
NOTE: Some of the KVM switch's features may not be supported, depending on the functionality of the
tiered KVM switch. For example, KVM0108A / KVM0116A switches do not support virtual media.
Hardware Setup
Cable considerations
NOTE: KVM server modules are also referred to as KVM adapter cables.
• CAT5 shielded cables are recommended.
• Do not exceed 66 feet (20 m) between the switch and the local monitor.
• The distance between the First Level (Parent) KVM switch and the Second Level (Child) KVM
switch must not exceed 93 feet (30 m).
• To support a resolution of 1280x1024, the recommended maximum distance between the KVM
switch and the KVM server module is 164 feet (50 m).
• The total distance between any KVM switch and any KVM server module in the installation cannot
exceed 164 feet (50 m).
Hot plugging
The KVM switch supports hot plugging. Servers can be removed and added by unplugging and re-
plugging cables from the ports without shutting the unit down.
NOTE: The Operating System of the server must support hot plugging for this function to work properly.
The Adapter ID function
Server module information (the Adapter ID, port name, OS, keyboard language, and access mode) is
stored on the server module. The switch's Adapter ID function stores this information along with the
server module's configuration information (access rights, etc.), so that when a server is moved with its
server module from one port to another, its settings do not have to be reconfigured. The Adapter ID
function restores them at the new location. Only the port number changes.
When moving the server and server module cable to another switch, only the information that is stored
on the server module is retained. Other settings must be reconfigured, or the Backup/Restore function
can be used (see page 80).
Port settings are stored with the server module. If a server is moved to a new port without its original
server module, or if a different server is connected to the server module, the port settings for the new
server must be manually configured. See “Sidebar Utilities” on page 37 for port configuration details.
Removing power and restarting
To remove power from the KVM switch, unplug the power cable. To apply power to the KVM switch, plug
in the power cable.
If the KVM switch is turned off, or if the KVM switch loses power and needs to be restarted, wait 10
seconds before powering it back on. Servers should not be affected, but, if any fail, restart them.
KVM1116R User Guide14
Port ID numbering
Each server on the installation is assigned a unique Port ID.
1. A server attached to a first level KVM switch has a one segment Port ID that corresponds to the
KVM Port number to which it is connected.
2. A server attached to a Second Level KVM switch has a two segment Port ID.
a. The first segment represents the First Level unit’s KVM Port number that connects to the
Second Level KVM unit.
b. The second segment represents the Second Level unit’s KVM Port number that connects
to the server.
Example: A Port ID of 12 - 3 refers to a server connected to KVM Port 3 of a Second Level unit (child)
connected to KVM Port 12 of the First Level unit (parent).
A server attached to a third level KVM switch has a three segment Port ID. Example: 12-03-05.
Port selection
Port selection is accomplished by means of the GUI. See Port selection details on page 36.
15KVM1116R User Guide
Removing and Replacing the KVM Switch
NOTE: After this procedure, the system administrator will need to reconfigure the settings of the new
KVM switch. The system administrator can reconfigure the KVM manually, or use a saved configuration
file. See "Backup / Restore (page 79)" for instructions on saving a configuration file before replacing the
KVM switch.
To remove the KVM switch:
1. Remove all devices connected to the installed KVM switch, except the power cord.
NOTE: If you disconnect and reconnect the KVM adapter cable on a server, remove power from
the server. Otherwise, you can leave the server on.
2. Remove the power cord from the KVM switch.
3. Use a Phillips screw driver (not provided) to remove the two screws on each side of the mounting
bracket, and remove the KVM switch from the rack.
NOTE: Support the KVM switch while removing the screws to prevent it from being dropped.
To replace the KVM switch:
1. Install the replacement KVM switch in the rack.
– For mounting on the front of the rack, see "Rack mounting (page 9)".
– For mounting on the back of the rack, see "Rack mounting - Rear (page 10)".
2. Reconnect all devices to the replacement KVM switch.
3. Connect the power cord to the KVM switch. The KVM switch should automatically turn on.
4. Confirm that the connected server can be found on the on-screen display (OSD) of the KVM
switch. The initial user name and password are both apc. See “Super Administrator Setup” on
page 16 or “Logging In” on page 18 for more details.
KVM1116R User Guide16
Super Administrator Setup
First Time Setup
The Super Administrator sets up the unit for user operation (set the network parameters, change the
default Super Administrator login) for the first time from the local console if possible. See “IP Address
Determination” on page 87 to set up remotely.
Since this is the first time you are logging in, use the default Username “apc” and Password “apc”. The
Local Console Main Page will open following a successful login.
NOTE: For security purposes, changing to a unique Username and Password is recommended.
Network Setup
1. Click the Device Management tab.
2. Select the Network tab.
3. Fill in the fields according to the information provided under Network, page 59.
Changing the Super Administrator Login
1. At the top of the screen, click the User Management tab.
The page lists Users and Groups in the Sidebar at the left, and more details in the center panel.
The first time the page is accessed, only the Super Administrator appears.
17KVM1116R User Guide
2. Click on apc in the left panel or select apc in the central panel.
Click Modify at the bottom of the page to open the User Information page.
3. Change the Username and Password.
4. Enter the new password again in the Confirm Password field and click Save.
5. Click OK in the dialog box that says the change completed successfully.
6. Click on another item on the Main Page to close the User Information page.
KVM1116R User Guide18
Logging In
KVM Switches can be accessed from a local console, an internet browser, a Windows application (AP)
program, and a Java application (AP) program.
The KVM switch authentication procedure requires a valid username and password. Invalid login
information will open an Invalid Username or Password, or Login Failed message.
NOTE: If the login fails, log in again with a correct username and password. If the number of invalid login
attempts exceeds a specified amount, a timeout period is invoked. The timeout period must expire
before another login is attempted. See Login Failures, page 64.
Available functions vary by login method.
Local Console Login
Enter your Username and Password, then click Login to open the Local Console Main Page. The Local
Console Main Page is similar to the Web Browser, WinClient and Java Client Main Pages. For a
description of the Web Browser Main Page, see page 21.
Browser Login
The switch can be accessed from an Internet browser running on any platform.
1. Specify the IP address of the switch you want to access in the browser's address bar.
NOTE: If the administrator added a login string for security purposes, include a forward slash and
the login string along with the IP address when you log in.
2. When a Security Alert dialog box opens, accept the certificate. It can be trusted. If a second
certificate appears, accept it as well to open the login page.
3. Provide your username and password and click Login to open the Web Main Page.
Function Local Console Browser Client AP
Main page
(Port Access >
Connections)
Filter and Scan mode Filter mode Filter, Scan, and Array
mode
Port Access > User
Preferences
Toolbar and Beeper on/off
option
Toolbar, Welcome
Message, and Viewer
options
Toolbar on/off option only
Device Management >
Security
Certificate Signing
Request function
not available
Certificate Signing
Request function available
Certificate Signing
Request function available
Maintenance Upgrade Main Firmware
and Backup/Restore
functions not available
Upgrade Main Firmware
and Backup/Restore
functions available
Upgrade Main Firmware
and Backup/Restore
functions available
Download Not available Download WinClient, Java
Client, and Log server AP
Download WinClient, Java
Client, and Log server AP
19KVM1116R User Guide
Windows Client AP Login
The Windows AP Client allows direct remote access to Windows systems users without going through a
browser, although, initially, the Windows AP Client program must be downloaded from the browser page.
Double-click the WinClient.exe icon to open the Windows Client Connection Screen:
The Windows Client AP Connection Screen
Connect using Windows Client AP
1. Select the device from the Server List box and double-click on it, or specify its IP address and
port number in the Server IP and Port input boxes.
2. Click Connect to open the Login dialog box.
3. Enter a valid Username and Password, and click OK.
4. Following authentication, the Switch to Remote View button becomes active. Click it to connect
to the switch and bring up its GUI Main Page.
The File Menu
Create, Save, and Open user created Work files. A Work File consists of all the information specified in a
Client session including the Server List, Server IP list items, and Hotkey settings. The Client program
opens with the values contained in the current work file. The current work file consists of the values that
were in effect the last time the program was closed.
Item Description
Menu Bar The Menu Bar contains two items: File and Help.
• The File Menu allows the operator to Create, Save, and Open user created Work files.
• The Help Menu displays the WinClient AP version.
Server List WinClient.exe searches the user's local LAN segment for switches, and lists them in this
box. Double-click to connect to one of these units.
NOTE: 1. The Enable Device List configuration parameter must be enabled.
2. Units in the Server List are those whose Access Port settings match the number
specified for Port in the Server area of this dialog box.
Server Used when connecting to a switch at a remote location. Select an address from the IP list
box. If the address isn't listed, enter the target IP address in the IP field, and its port
number in the Port field. If you don't know the port number, contact your Administrator.
• When the IP address and Port number have been specified, click Connect.
• When finished, return to this dialog box and click Disconnect to end the connection.
Message Panel Lists status messages regarding the connection to the switch.
Switch to Remote View Click to switch to the GUI Main Page (page 23).
New Create a named work file so its values will not be lost, and it will be available for future recall.
Open Open a previously saved work file and use the values contained in it.
Save Save the values presently in effect as the current work file.
Exit Exits the WinClient.
KVM1116R User Guide20
Java Client AP Login
The Java AP Client provides direct remote access to non-Windows systems users although the Java AP
Client program is initially downloaded from the browser page. Double-click the JavaClient.jar icon to
open the Java Client Connection Screen.
Connect using Java Client AP
To connect to a KVM switch:
1. Select the device from the Server List box and double-click on it or specify its IP address and port
number in the Server IP and Port input boxes.
2. Click Connect to open the Login dialog box.
3. Enter a valid Username and Password, and click OK.
4. Following authentication, the Switch to Remote View button becomes active. Click it to connect
to the switch and open its GUI Main Page.
Item Description
Server List JavaClient.jar searches the user's local LAN segment for KVM switches, and lists them in
this box. Double-click to connect to one of these units.
NOTE: 1. The switch’s Enable Device List configuration parameter must be enabled.
2. Units in the Server List are those whose Access Port settings match the number
specified for Port in the Server area of this dialog box.
Server Used when connecting to a switch at a remote location. Select an address from the IP list
box. If the address isn't listed, enter the target IP address in the IP field, and its port
number in the Port field. If you don't know the port number, contact your Administrator.
• When the IP address and Port number have been specified, click Connect.
• When finished, return to this dialog box and click Disconnect to end the connection.
Message Panel Lists status messages regarding the connection to the switch.
Switch to Remote View Click this button to switch to the GUI Main Page.
21KVM1116R User Guide
The User Interface
The look of the user interface Main Page varies depending on the method used to log in.
The Web Browser Main Page
Access the KVM switches with most standard web browsers. Once users log in and are authenticated,
the Web Browser Main Page opens with the Port Access page displayed.
NOTE: Depending on a user's type and permissions, not all elements appear.
Item Description
Tab Bar Contains the KVM switch main operation categories. Items appearing in the tab bar are
determined by user type and authorization options.
Menu Bar Contains operational sub-categories related to the selected item in the tab bar. Items in the
menu bar are determined by user type and authorization options.
Sidebar Provides a tree view listing of ports related to the tab bar and menu bar selections. Click an
item in the Sidebar to open a detail page. Expand or narrow the scope of the ports that
appear in the tree by clicking the Filter button at the bottom of the Sidebar. See the Filter
function on page 39 for details.
About Provides information regarding the current firmware version.
Logout Click this button to log out of your KVM switch session.
Welcome Message If enabled (see Welcome Message*, page 112), a welcome message displays here.
Interactive Display Panel The main work area. The screens reflect menu choices and Sidebar item selection.
KVM1116R User Guide22
The Tab Bar
The number and type of icons that appear on the Tab Bar at the top of the page are determined by user
type (Super Administrator, Administrator, User) and permissions.
There are two small icons at the extreme right of the page.
Icon Description
The Port Access page is used to access and control the devices on the KVM switch installation. This
page is available to all users.
Create and manage Users and Groups, also assign devices to them. This tab is available to the Super
Administrator, administrators, and users who have User Management permission. The tab does not
appear for other administrators and users.
Configure and control the overall operation of the KVM switch. This page is available to the Super
Administrator, administrators, and users who have Device Management permission. The tab doesn't
appear for other administrators and users.
Displays the contents of the log file.
Install new firmware; backup and restore configuration and account information; ping network devices;
and restore default values. This page is available to the Super Administrator (and Administrators and
Users with Maintenance permission). The icon does not display on the page of ordinary administrators
and users.
Download AP versions of the Windows Client, the Java Client, and the Log Server. This page is
available to all users. The programs that can be downloaded depend on the user permissions.
Icon Description
Click the About icon to see information about the KVM switch firmware version.
Click the Logout icon to log out and end your KVM switch session.
23KVM1116R User Guide
The AP GUI Main Page
The GUI Main Page is similar to that of the Web Browser. The differences are:
1. The AP GUI version does not have a menu bar below the tab bar. It has tabs like a notebook.
Like the Web Browser interface, the makeup of the tabs changes depending on the items
selected on the main Tab Bar and in the Sidebar.
2. In addition to Filter, there are also buttons for Scan and Array Mode at the bottom of the Sidebar.
See “Port Access” on page 36 for more information.
3. There is a hidden Control Panel at the upper (default position) or lower center of the screen that
becomes visible when the mouse is moved over it.
4. There is an additional icon at the extreme right of the page. Click this icon to close the GUI Main
Page and go to the display of the last selected port.
5. The GUI can be navigated via the keyboard.
The Local Console GUI Main Page
The main difference between the Local Console GUI Main Page and the Java and Windows AP GUI
Main Page is the Local Console Main Page does not have a tab for Download.
Keys Action
Ctrl + P Opens the Port Access page.
Ctrl + U Opens the User Management page.
Ctrl + C Opens the Device Management page.
Ctrl + L Opens the Log page.
Ctrl + M Opens the Maintenance page.
Ctrl + D Opens the Download page.
F1 To see About information
F2 To edit the port name of the selected port
F4 Selects the Sidebar (left) panel.
F5 Selects the main (right) panel
F7 Closes the GUI.
F8 To log out.
KVM1116R User Guide24
The Control Panel
The WinClient Control Panel (for the ActiveX Web Viewer and WinClient AP) contains the most complete
functionality. This section describes the WinClient Control Panel.
The Java Control Panel (for the Web Viewer and Java Client AP) does not enable all of the features that
the WinClient Control Panel enables. The features that are common to both panels also function
similarly.
The Control Panel is hidden at the upper (the default position) or lower center of the screen, and
becomes visible when the mouse moves over it. The panel consists of three rows: an icon row at the top,
and two text rows below.
NOTE: The icons that appear can be user selected. See “Control Panel Configuration” on page 35, for
details.
• By default, the upper text row shows the video resolution of the remote display. As the mouse
pointer moves over the icons, the information in the upper text row changes to describe the icon's
function. If a message from another user is entered in the message board, and the message
board has not been opened, the message will appear in the upper row.
• The lower row shows the IP address of the device you are accessing at the left of the row. The
center of the row indicates which bus the user is on (the number before the slash), and the total
number of users on that bus (the number behind the slash).
• NOTE: Bus and user information only display if enabled.
25KVM1116R User Guide
• Right click in the text row area to open a menu-style version of the toolbar. Select options for the
Screen Mode, Zoom, Mouse Pointer type, and Mouse Sync Mode.
• To move the Control Panel to a different location on the screen, move the mouse pointer over the
text row area, then click and drag.
KVM1116R User Guide26
WinClient Control Panel Functions
Icon Function
Toggle icon. Click to make the Control Panel always display on top of other screen
elements. Click again to have it display normally.
Macro icon.Click to open the Macros dialog box (see page 30 for details).
Hammer icon. Click to open the Video Options dialog box. Right-click to perform a quick
Auto Sync (see “Video Settings” on page 30 for details).
Click to perform a video and mouse autosync operation. It is the same as clicking the Auto-
sync button in the Video Options dialog box (see “Video Settings” on page 30).
Toggle the display between Full Screen Mode and Window Mode.
Click to take a snapshot (screen capture) of the remote display. See “Snapshot” on
page 35 for details.
Click to open the Message Board (see “The Message Board” on page 31).
Click to send a Ctrl+Alt+Del signal to the remote system.
Click to toggle the remote display between color and gray scale views.
Click to open the Virtual Media dialog box. See “Virtual Media” on page 31 for details.
NOTE: 1. This icon is displayed on the switches only.
2. This icon displays in gray when the function is disabled or not available.
Click to zoom the remote display window.
NOTE: This feature is only available in windowed mode (Full Screen Mode is off). See
“Zoom” on page 32 for details.
Click to open the on-screen keyboard (see “The On-Screen Keyboard” on page 33).
Click to select the mouse pointer type.
NOTE: This icon changes depending on which mouse pointer type is selected (see “Mouse
Pointer Type” on page 33)
Click to toggle Automatic or Manual mouse sync.
• When the selection is Automatic, a green V appears on the icon.
• When the selection is Manual, a red X appears on the icon.
See “Mouse DynaSync Mode” on page 34 for details.
Click to open a list of User macros in order to access and run macros more conveniently
than using the Macros dialog box.
Under an accessed port, click to skip to the first port accessible to the user on the entire
installation without going to the Port Access page.
Under an accessed port, click to skip to the first port accessible to the user that is previous
to the current one without going to the Port Access page.
Under an accessed port, click to skip to the first port accessible to the user that is after the
current one without going to the Port Access page.
27KVM1116R User Guide
Macros
There are three functions in the Macros dialog box: Hotkeys, User Macros, and System Macros.
Hotkeys. The Hotkey Setup utility (accessed by clicking the icon), lets you configure which hotkeys
perform actions. The hotkeys that invoke an action are shown to the right of its name. Click to put a
check in the checkbox to the left of an action's name to enable or disable its hotkey.
To change the hotkey for an action:
1. Highlight the Action, then click Set Hotkey.
2. Press your selected Function keys (one at a time). The key names appear in the Hotkeys field as
you press them.
a. The same function keys can be used for more than one action, as long as the key
sequence is not the same.
b. To cancel setting a hotkey value, click Cancel. To clear an action's Hotkeys field,
click Clear.
3. When you have finished entering your sequence, click Save. To reset all the hotkeys to their
default values, click Reset.
Under an accessed port, click to skip to the last port accessible to the user on the entire
installation without going to the Port Access page.
Under an accessed port, click to begin Auto Scan Mode. The KVM switch automatically
switches among the ports selected for Auto Scanning with the Filter function (see Filter,
page 39). Monitor the activity of the ports without switching through them manually.
Under an accessed port, click to invoke Panel Array Mode (see “Panel Array Mode” on
page 74).
Under an accessed port, click this icon to select the Adapter cable (Short, Medium, Long)
that connects the device to the switch. The length of the line in the icon indicates the
selection.
Under an accessed port, click to recall the GUI.
Click to open the Control Panel Configuration dialog box. See “Control Panel
Configuration” on page 35, for more information.
Click to exit the viewer.
• Exit from a Browser Viewer session brings you back to the web browser Main Page.
• Exit from a WinClient AP session brings you back to the login dialog box.
• Exit from a Java Client AP session brings you back to the login dialog box.
These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote
computer.
• When the lock is On, the LED is bright green and the lock hasp is closed.
• When the lock is Off, the LED is dull green and the lock hasp is open.
Click on the icon to toggle the status.
NOTE: These icons and your local keyboard icons are in sync. Press a Lock key on your
keyboard and the icon changes accordingly.
KVM1116R User Guide28
Hotkey actions:
User Macros. User Macros perform specific actions on the remote server.
To create the macro:
1. Select User Macros, then click Add.
2. Replace the “New Macro” text in the dialog box with a name of your choice for the macro.
3. Click Record. The dialog box closes, and a small panel opens at the top left of the screen.
4. Press the keys for the macro.
a. To pause macro recording, click Pause. To resume, click Pause again.
b. Clicking Show opens a dialog box that lists each keystroke that you make, together with
the amount of time each one takes.
c. Click Cancel to cancel all keystrokes.
d. When you have finished, click Stop. (This is the equivalent of clicking Done in Step 5.
NOTE: 1. The function is not case-sensitive.
2. When recording the macro, the focus must be on the remote screen not the
macro dialog box.
3. Only the default keyboard characters may be used.
5. If the Show dialog box has not been opened, click Done when you have finished recording your
macro. The screen returns to the Macros dialog box with system macro key presses displayed in
the Macro column
6. To change keystrokes, select the macro and click Edit. This dialog box is similar to the one for
Show. Keystrokes, order, etc. can be changed.
Action Explanation
Exit remote location Breaks the connection to the KVM switch and returns you to local client computer operation.
This is equivalent to clicking the Exit icon on the Control Panel.
The default keys are F2, F3, F4.
Adjust Video Opens the Video Settings dialog box. This is equivalent to clicking the Video Settings icon
on the Control Panel. The default keys are F5, F6, F7.
Toggle Control Panel Toggles the Control Panel Off and On. The default keys are F3, F4, F5.
Toggle mouse display If the display of the two mouse pointers (local and remote) is confusing or annoying, shrink
the non-functioning pointer down to a tiny circle, which can be ignored. This function is a
toggle. Use the hotkeys to bring the mouse display back to its original configuration. This is
equivalent to selecting the Single pointer type from the Mouse Pointer icon on the Control
Panel. The default keys are F7, F8, F9.
NOTE: The Java Control Panel does not have this feature.
Adjust mouse This synchronizes the local and remote mouse movements. The default keys are F7, F8, F9.
Video Auto-sync This combination performs an auto-sync operation. It is equivalent to clicking the Video
Autosync icon on the Control Panel. The default keys are F8, F7, F6.
Show/Hide Local
Cursor
Toggles your local mouse pointer off and on. This is equivalent to selecting the Null pointer
type from the Mouse Pointer icon on the Control Panel. The default keys are F4, F5.
Substitute Ctrl key If your local computer captures Ctrl key combinations, preventing them from being sent to
the remote server, implement their effects on the remote server by specifying a function key
to substitute for the Ctrl key. Example: Substituting the F11 key, pressing [F11 + 5] would
appear to the remote server as [Ctrl + 5]. The default key is F11.
Substitute Alt key In order to implement [Alt + Tab] and [Ctrl + Alt + Del] effects on the remote server, another
key is substituted for the Alt key. Substituting the F12 key, for example, you would use [F12
+ Tab] and [Ctrl + F12 + Del]. The default key is F12.
29KVM1116R User Guide
There are three ways to run macros:
1. Use the assigned hotkey.
2. Click on the macro from the Macro List on the Control Panel.
3. Open the Macros dialog box and click Play.
Run the macro from the Macros dialog box to have the option of specifying how the macro runs.
– Click Play Without Wait to run the keypresses one after another with no time delay between
them.
– Click Play With Time Control and wait for the amount of time between key presses that you
took when you created the macro. Click on the arrow next to Play to choose.
– Click Play without opening the list to run with the default choice (NoWait or TimeCtrl), which is
shown in the Playback column. Change the default choice by clicking on the current choice
and selecting the alternate choice.
NOTE: User Macros are stored on the Local Client computer of each user.
There is no limit on the of number of macros, the size of the macro names, or makeup of the hotkey
combinations.
Click the Search button at the bottom of the dialog box to filter the list of macros in the upper panel to
play or edit. Click a radio button to choose whether to search by name or by key. Enter a string for the
search, then click Search. All instances that match the search string appear in the upper panel.
System Macros. System Macros are used to create exit macros for closing a session.
Example: As an added measure of security, create a macro that sends the Winkey-L combination, which
will cause the remote server's log in page to open the next time the device is accessed. To create the
macro:
1. Select System Macros, then click Add.
2. In the dialog box, replace the “New Macro” text with a name for the macro.
3. Click Record to close the dialog box, and open a small panel at the top left of the screen:
4. Press the keys for the macro.
a. To pause macro recording, click Pause. To resume, click Pause again.
b. Click Show to open a dialog box listing each keystroke that you make, together with the
amount of time each one takes.
5. If Show has not been opened, click Done when you have finished recording your macro. Return
to the Macros dialog box and the system macro key presses display in the Macro column
6. To change keystrokes, select the macro and click Edit. A dialog box similar to the one for Show
opens. Keystrokes, order, etc. can be changed.
Once system macros have been created, they are available for use on a port-by-port basis. Select them
on a port's Port Configuration > Port Properties page.
KVM1116R User Guide30
Video Settings
Clicking the Hammer icon on the Control Panel brings up the Video Settings dialog box. Adjust the
placement and picture quality of the remote screen on your monitor with these options.
Gamma Adjustment. If it is necessary to correct the gamma level for the remote video display, use the
Gamma function of the Video Adjustment dialog box.
• Under Basic configuration, there are ten preset and four user-defined levels to choose from.
Choose the most suitable one from the list.
• For greater control, click the Advanced button to open the dialog box
• Click and drag the diagonal line at as many points as needed for the display output desired.
• Click Save As to save up to four user-defined configurations. Saved configurations can be
opened from the list box.
• Click Reset to abandon any changes and return the gamma line to its original position.
• Click OK to save your changes and close the dialog box.
• Click Cancel to abandon your changes and close the dialog box.
NOTE: For best results, change the gamma level while viewing a remote server.
Options Usage
Screen Position Adjust the horizontal and vertical position of the remote server window by clicking the Arrow
buttons.
Auto-Sync Click to have the vertical and horizontal offset values of the remote screen detected and
automatically synchronized with the local screen.
NOTE: 1. If the local and remote mouse pointers are out of sync, in most cases, performing
this function will bring them back into sync.
2. This function works best with a bright screen.
3. If the results are unsatisfactory, use the Screen Position arrows to position the
remote display manually.
RGB Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When an RGB value is
increased, the RGB component of the image is correspondingly increased. If you enable
Set to Grayscale, the remote video display is changed to grayscale.
Gamma This section allows you to adjust the video display’s gamma level.
Network Type Select the type of internet connection that the local client computer uses. The switch will
use that selection to automatically adjust the Video Quality and Detect Tolerance settings to
optimize the quality of the video display.
Since network conditions vary, if none of the pre-set choices work well, select Customize
and use the Video Quality and Detect Tolerance slider bars to adjust the settings to suit your
conditions.
Video Quality Drag the slider bar to adjust the overall Video Quality. The larger the value, the clearer the
picture and the more video data goes through the network. Depending on the network
bandwidth, a high value may adversely affect the server response time.
Enable Refresh Select Enable Refresh and enter a number from 1 through 99. The KVM switch will refresh
the screen at the interval specified. This feature is disabled by default. Click to put a check
mark in the box next to Enable Refresh to use this feature.
NOTE: 1. The switch starts counting the time interval when mouse movement stops.
2. Enabling this feature increases the volume of video data transmitted over the
network. The lower the number specified, the more often the video data is
transmitted. Setting the value too low may adversely affect server response.
Transparency Adjusts toolbar transparency when the GUI hotkey is invoked. Slide the bar until the display
in the example window is satisfactory.
Color Depth Control This setting determines the richness of the video display by adjusting the amount of color
information.
31KVM1116R User Guide
The Message Board
A message board has been provided for users to communicate and to alleviate access conflicts.
The buttons on the Button Bar are toggles. Their actions are described in the table below:
Message Display Panel. Messages that users post to the board as well as system messages display in
this panel. If Chat is disabled, messages posted to the board will not appear.
Compose Panel. Enter the messages in this panel. Click Send, or press [ENTER] to post the message to
the board.
User List Panel. The names of all the logged in users are listed in this panel.
• Your name appears in blue. Other users' names appear in black.
• By default, messages are posted to all users. To post a message to one individual user, select the
user's name before sending your message.
• If a user's name is selected, and you want to post a message to all users, select All Users before
sending your message.
• If a user has disabled Chat, the icon displays before the user's name.
• If a user has occupied the KVM, its icon displays before the user's name.
Virtual Media
NOTE: Virtual media is not supported in all regions.
The Virtual Media feature allows a drive, folder, image file, or removable disk on a user's system to
appear and act as if it were installed on the remote server.
NOTE: 1. Virtual Media is only supported on remote servers that use the specified adapter cables.
2. The Virtual Media icon changes depending on the status of the virtual media function.
Button Action
Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is
shadowed when Chat is disabled. The icon displays next to the user name in the User List panel when
the user has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When you Occupy the KVM, other users cannot see the
video, and cannot input keyboard or mouse data. The button is shadowed when the KVM is occupied.
The icon displays next to the user's name in the User List panel when the user has occupied the KVM.
Occupy/Release Keyboard/Mouse. When you Occupy the KVM, other users can see the video, but
cannot input keyboard or mouse data. The button is shadowed when the KVM is occupied. The icon
displays next to the user's name in the User List panel when the user has occupied the KVM.
Show/Hide User List. When you Hide the User List, the User List panel closes. The button is
shadowed when the User List is open.
Button Action
The icon displays in gray to indicate that the virtual media function is disabled or not available
The icon displays in blue to indicate that the virtual media function is available. Click the icon to bring
up the virtual media dialog box.
The icon displays in blue with a red X to indicate that a virtual media device has been mounted on the
remote server. Click the icon to unmount all redirected devices.
KVM1116R User Guide32
Mounting Virtual Media. To mount a virtual media device:
1. Click the Virtual Media icon to open the Virtual Media dialog box.
NOTE: The T button at the top right opens a slider bar to adjust the transparency of the dialog
box. After making your adjustment, click anywhere in the dialog box to dismiss the slider.
2. Click Add, then select the media source. Additional dialog boxes open to enable selection of the
drive, file, folder, or removable disk. See “Virtual Media Support” on page 86 for a list of
supported virtual media types.
3. If your device only supports full speed USB, put a check in the Disable High Speed USB
Operation Mode checkbox.
4. To add additional media sources, click Add, and select the source as many times as required. Up
to three virtual media choices can be mounted. The top three in the list are the selected sources.
To rearrange the selection order, highlight the device to be moved, then click the Up or Down
Arrow button to promote or demote it in the list.
5. Read refers to the redirected device being able to send data to the remote server. Write refers to
the redirected device being able to have data from the remote server written to it. For the
redirected device to be writable as well as readable, click to put a check in the Enable Write
checkbox. If a redirected device cannot be written to, it appears in gray.
6. To remove an entry from the list, select it and click Remove.
7. After you have made your media source selections, click Mount and the dialog box closes. The
virtual media devices that you have selected are redirected to the remote server where they
show up as drives, files, folders, etc. on the remote server's file system.
Once mounted, you can treat the virtual media as if they really existed on the remote server. Drag
and drop files to or from them, open files on the remote server for editing, and save them to the
redirected media. Files that you save to the redirected media will actually be saved on your local
client computer's storage. Files that you drag from the redirected media will actually come from
your local client computer's storage.
8. To end the redirection, open the Control Panel and click on the Virtual Media icon. All mounted
devices are automatically unmounted.
Zoom
The Zoom icon controls the zoom factor for the remote view window.
Setting Description
100% Sizes and displays the remote view window at 100%.
75% Sizes and displays the remote view window at 75%.
50% Sizes and displays the remote view window at 50%.
25% Sizes and displays the remote view window at 25%.
1:1 Sizes and displays the remote view window at 100%. The difference between this setting and the
100% setting is that when the remote view window is resized, its contents don't resize. They
remain at the size they were. To see any objects that are outside of the viewing area, move the
mouse to the window edge, to have the screen scroll.
33KVM1116R User Guide
The On-Screen Keyboard
The KVM switch supports an on-screen keyboard, available in multiple languages, with all the standard
keys for each supported language. Click the icon to open the on-screen keyboard.
If the keyboard languages of the remote and local systems are not the same, the configuration settings
for either system do not have to be changed. Open the on-screen keyboard, select the language used by
the server being accessed, and use the on-screen keyboard to communicate with it. You must use your
mouse to click on the keys. You cannot use your actual keyboard.
Changing Languages.
1. Click the Down arrow next to the currently selected language to open the language list.
2. Select the new language from the list.
Selecting Platforms. The On-screen Keyboard supports the Sun platform as well as the PC.
To select the platform:
1. Click the Down arrow next to the currently selected platform to open the platform list.
2. Select the new platform from the list.
Expanded Keyboard. To display or hide the expanded keyboard keys, click the arrow to the right of the
language list arrow.
Mouse Pointer Type
The KVM switch offers several mouse pointer options when working in the remote display. Click the icon
to select from the available choices.
NOTE: 1. Before accessing a port, only Dual and Crosshairs are available for the Windows Viewers.
Once the port is accessed, all four pointers are available.
2. The Dot pointer is not available with the Java Applet Viewer or the Java Client AP.
3. Selecting the Dot pointer has the same effect as the Toggle mouse display hotkey function
(see “Toggle mouse display” on page 28 for details).
4. The icon on the Control Panel changes to match your choice.
KVM1116R User Guide34
Mouse DynaSync Mode
Synchronization of the local and remote mouse pointers is accomplished either automatically or
manually.
Automatic Mouse Synchronization (DynaSync). Mouse DynaSync provides automatic locked-in
synching of the remote and local mouse pointers.
NOTE: This feature is only available for Windows and Mac systems (G4 and higher) whose adapter
attribute OS setting is configured for Win or Mac (see “Port Properties” on page 38), which are
connected to the switch with one of the specified Adapter Cables. All other configurations must use
manual mouse synchronization.
The icon on the Control Panel indicates the synchronization mode status.
• The icon displays in gray to indicate that Mouse DynaSync is not available - you must use manual
synching procedures. This is the default setting.
• The green check mark on this icon indicates that Mouse DynaSync is available and is enabled.
This is the default setting when Mouse DynaSync is available.
• The red X on this icon indicates that Mouse DynaSync is available but is not enabled.
When Mouse DynaSync is available, clicking the icon toggles its status between enabled and disabled. If
you choose to disable Mouse DynaSync mode, you must use the manual synching procedures.
Mac and Linux Considerations.
• For Mac OS versions 10.4.11 and higher, there is a second DynaSync setting to choose from. If
the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. To select Mac 2, right
click in the text area of the Control Panel and select Mouse Sync Mode > Automatic for Mac 2.
• Linux doesn't support DynaSync Mode, but there is a setting on the Mouse Sync Mode menu for
Redhat AS3.0 systems. If you are using a USB Adapter Cable, with an AS3.0 system and the
default mouse synchronization is not satisfactory, you can try the Redhat AS3.0 setting. In either
case, you must perform the manual mouse synchronization procedures described in the next
section.
Manual Mouse Synchronization. If the local mouse pointer goes out of sync with the remote system's
mouse pointer, there are several methods to bring them back into sync.
• Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel
(see page 30).
• Perform an Auto Sync with the Video Adjustment function (see “Video Settings” on page 30, for
details).
• Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see “Adjust mouse” on page 28,
for details).
• Move the pointer into all 4 corners of the screen (in any order).
• Drag the Control Panel to a different position on the screen.
35KVM1116R User Guide
Control Panel Configuration
Click the Control Panel icon to open a dialog box. Configure the items and graphical settings on the
Control Panel.
The Java Control Panel
The Java Applet Viewer and Java Client AP Control Panel is similar to that used by the WinClient.
The major differences are:
• In the Macros dialog box, Toggle Mouse Display is not available.
• The Dot mouse pointer type is not available.
• In the Message Board, there is no Show/Hide button for the user list. This function is achieved by
clicking the arrows at the top of the bar that separates the User List panel from the Main panel.
• In Virtual Media, only ISO and Folder are supported.
• The Control Panel Lock LED icons are not in sync with your keyboard. When you first connect, the
LED display may not be accurate. Click on the LED icons to set them.
Item Function
Customize
Control Panel
Select which icons display in the Control Panel. Check the icons to be visible. Unchecked icons
will not be displayed
Control Panel
Style
Enabling Transparent makes the Control Panel semi-transparent so that the display underneath
can be seen. When Enabled, the Control Panel displays as an icon until the mouse is moved over
it, then the full panel opens.
Screen Options • If Full Screen Mode is enabled, the remote display fills the entire screen.
• If Full Screen Mode is not enabled, the remote display appears as a window on the local
desktop. If the remote screen is larger than can fit in the window, move the mouse pointer to the
screen border closest to the area you want to view and the screen will scroll.
• If Keep Screen Size is enabled, the remote screen is not resized.
• If the remote resolution is smaller than that of the local monitor, its display appears like a window
centered on the screen.
• If the remote resolution is larger than that of the local monitor, its display is centered on the
screen. To access the areas that are off screen, move the mouse to the corner of the screen that
is closest to the area you want to view and the screen will scroll.
• If Keep Screen Size is not enabled, the remote screen is resized to fit the local monitor's
resolution.
Scrolling Method If the remote screen display is larger than your monitor, you can choose how to scroll to the areas
that are off-screen.
•Select Mouse Movement to scroll the screen when the mouse pointer is moved to the screen
border.
•Select Scroll Bars to open scroll bars around the screen borders that can be used to scroll to
the off-screen areas.
Bus Info If Bus Info is enabled, the number of the bus you are on, as well as the total number of users on
the bus, displays on the bottom row center of the Control Panel (Bus No./Total Users).
Snapshot Configure the KVM switch's screen capture parameters.
• Path: The directory where captured screens will automatically get saved. Click Browse to
navigate to the directory, then click OK. If a directory is not specified here, the snapshot is saved
to your desktop.
• Click a radio button to save the captured screen as a BMP or a JPEG (JPG) file.
• With JPEG, the quality of the captured file can be adjusted with the slider bar. Higher quality will
improve the appearance and increase the file size.
Keyboard Pass
Through
When enabled, the Alt-Tab key press is passed to the remote server and affects that server. If it is
not enabled, Alt-Tab acts on your local client computer.
KVM1116R User Guide36
Port Access
The Port Access page opens with the KVM switch's KVM Connections page displayed.
The Connections page is organized into several main areas. All the devices, ports, and outlets that a
user is permitted to access are listed in the Sidebar at the left of the page.
After selecting a device, port, or outlet in the Sidebar, clicking entries on the menu bar (Browser GUI) or
tab bar (AP GUI) opens information and configuration pages related to the item.
37KVM1116R User Guide
The Sidebar
All KVM switches and Blade Servers, including their ports and outlets, are listed in a tree structure in the
Sidebar at the left of the screen.
The Sidebar Tree Structure
• Users only see the devices, ports, and outlets for which they have access permission.
• Ports, outlets, and child devices can be nested under their parent devices.
Click the + in front of a device to expand the tree and see the ports/outlets nested underneath it.
Click the - to collapse the tree and hide the nested ports/outlets.
• ID numbers of the ports and outlets are displayed in brackets next to the icon. Ports and outlets
can also be named.
• Monitor screen icons are Green for on line switches and ports and Gray when offline.
• Outlet Icons are Amber when On and Gray when Off.
• To access and operate a port, double click its icon.
NOTE: 1. In the Browser page, you can open as many port viewers as there are ports, but the number of
ports that you see depends on the number of buses that the switch supports.
2. In the AP GUI version only one port at a time can be accessed. To see two different ports, you
have to log in two separate times.
3. Blade Servers do not appear in the Sidebar, (even if they are configured on the switch) if KVM
Access Management is used.
Sidebar Utilities
In the AP GUI Port Access Connections page, right click an item in the Sidebar to open the options list.
NOTE: The items that appear in the options list depend on user permissions, or if you logged in remotely
or from a Local Console.
Item User Type Description
Expand/
Collapse
Administrators
Users
• If the device's ports are nested (not displayed), the dialog box entry is Expand.
Click Expand to display the nested ports.
• If the device's ports are displayed, the dialog box entry is Collapse. Click Collapse
to nest the ports.
NOTE: This item only appears for switches or ports that have child devices and has
the same effect as clicking the + or - in the tree structure.
Rename Administrators
Users
Administrators and users with port configuration permission can give each switch
and port a name.
Copy Administrators
Users
This option is only available for ports. After selecting Copy, Paste the port into the
Favorites page. See “Adding a Favorite” on page 42 for details.
Properties Administrators Administrators and users with port configuration permission can configure the
properties for a switch or port.
• For switches, click to go to the Device Management page.
• For ports, a dialog box opens where configuration settings for that port are made.
Mount/
Unmount
Administrators
Users
Only available through a Local Console login. It appears when a USB device is
plugged into the switch's USB port and allows the device to be mounted and made
available to logged in users.
KVM1116R User Guide38
Port Properties. Select Properties from the popup menu to open a dialog box to enter configuration
settings for the selected port.
NOTE: This is a quick setting method that performs similar port configuration functions to the ones
performed in “Port Configuration” on page 48.
Make the configuration choices and click Save to close the dialog box.
Port and Outlet Naming
Administrators and users with port configuration permission can give each port or outlet a name.
To assign, modify or delete a name:
1. Click once on the item you want to edit, wait a second, then click again. After a second or two, the
field opens a text input box.
NOTE: a. This is not a double click. It involves two separate clicks. A double click will switch
you to the device attached to the port.
b. In the AP GUI version you can right click on the port you want to edit, then select
Rename in the popup box that appears, or you can highlight the port and press F2.
2. Enter a name for the item (or change or delete a previous name).
– Any combination of letters, numbers, and symbols on the typewriter keys of PC US English
layout can be used. The maximum number of characters allowed is 20.
– Activate your local IME to input non-English characters. For languages that use 2 byte
encoding, the maximum number of characters allowed is 9.
3. Press the [ENTER] key or click anywhere outside the input box to complete the operation.
Field Explanation
Port OS Specifies the operating system that the server on the connected port is using. Choices are Win,
Mac, Sun, and Other. The default is Win.
OS Language Specifies the OS language being used by the server on the connected port. Select from the
available choices in the drop down list. The default is English US.
Cable Length Specifies the length of the Cat5e cable that is used to connect the server to the port. Choices are
Short (less than 10 m), Medium (10-25 m), and Long (greater than 25 m). The default is Short.
NOTE: Cable length can affect video quality. Shorter cables offer better quality. This setting is
designed to compensate for longer or shorter cable lengths. Find the setting that best suits your
connection.
Access Mode Define how the port is to be accessed when multiple users have logged on.
• Exclusive: The first user to switch to the port has exclusive control over the port. No other users
can view the port. The Timeout function does not apply to ports with this setting.
• Occupy: The first user to switch to the port has control over the port. However, additional users
may view the port's video display. If the user who controls the port is inactive for longer than the
time set in the Timeout box, port control is transferred to the first user to move the mouse or strike
the keyboard.
• Share: Users simultaneously share control of the port. Input from the users is placed in a queue
and executed chronologically. Under these circumstances, users can take advantage of the
Message Board, which allows users to communicate with each other regarding control of the
keyboard and mouse or keyboard, mouse, and video.
Timeout Set a time threshold for users on ports whose Access Mode has been set to Occupy. If there is no
activity from the user occupying the port for the amount of time set here, the user is timed out and
the port is released. The first user to send keyboard or mouse input after the port has been
released gets to occupy the port.
Enter a value from 0 to 255 seconds. The default is 3 seconds. A setting of 0 causes the port to be
released the instant there is no input.
39KVM1116R User Guide
Scan
Scan is located at the bottom of the AP GUI Sidebar and automatically switches among all the ports
visible in the Sidebar at regular intervals, to monitor activity. See “Auto Scanning” on page 71 for details.
NOTE: Scan does not appear at the bottom of the Sidebar in the Browser version. Open it from the port's
Toolbar.
Array
Array is located at the bottom of the AP GUI Sidebar and is another way of monitoring port activity. Your
screen is divided into a grid of panels, with each panel showing the video display of a particular port.
Only ports visible in the Sidebar and on line are displayed. All other ports are blank. See“Panel Array
Mode” on page 74 for details.
NOTE: Array does not appear at the bottom of the Sidebar in the Browser version. Open it from the
port's Toolbar.
Filter
Control the number and type of ports that display in the Sidebar, as well as which ports get scanned
when Auto Scan and Array Modes are invoked. Click Filter to show the choices on the bottom of the
panel:
KVM Devices and Ports - Connections Page
The Connections page displays port status information at the device level, and port connection
configuration options at the port level for the KVM switches.
Device Level
When a KVM switch is selected in the Sidebar, the Connections page displays a list of ports for the
device that the user is authorized to access or view.
The following attributes are listed for each device:
• Port Number - the port's number on the switch.
• Port Name - if a name has been assigned to a port, it displays here.
• Device Name - if a name has been assigned to the switch, it displays here.
• Status - the current status of the port, online or offline.
NOTE: Change the sort order of the information displayed by clicking the column headings.
Double click anywhere on the line entry to access a port or select the port and click Connect at the
bottom right of the page.
Choices Explanation
All This is the default view. With no other filter options selected, all of the ports that are accessible to the
user are listed in the Sidebar.
When there are Favorites specified, select Favorites instead of All from the drop down list. In
Favorites, only the items selected as Favorites display in the tree.
Powered On If Powered On is enabled (by putting a check in the checkbox), only ports that have their attached
devices powered on display in the tree.
Search If you enter a search string and click Search, only port names that match the search string display in
the tree. Wildcards (? for single characters; * for multiple characters) and keywords are supported,
so that more than one port can appear in the list.
Exit Clicking Exit closes the filter dialog.
KVM1116R User Guide40
Port Level
When a port is selected in the Sidebar, the Connections page displays the port connection and
configuration options: The screen is divided into two panels.
Status. The current status information is displayed, including whether the port is online or offline, and if
the port is mountable. Click the Connect button to view the port display from the switch's built-in Win
Viewer, or Java Viewer.
Associated Links. Displays ports that have been associated with the currently selected port.
Associations are configured on the Port Access > Port Configuration > Associated Links page.
41KVM1116R User Guide
History
The History page provides a record of each time that a port was accessed. It provides quick access to
the most recently used ports. You can access a port shown in the main panel by double clicking it.
• If there are more entries than room on the screen, a scroll bar opens to allow the entire record to
be viewed.
• To clear the record and start over, click the Clear History button at the bottom right of the page.
NOTE: Click the column headings to change the sort order of the displayed information.
KVM1116R User Guide42
Favorites
The Favorites page is similar to a bookmarks feature. Frequently accessed ports can be saved in a list.
Favorites is a useful feature on large installations.
Adding a Favorite.
1. With the port selected in the Port Access sidebar.
Right click in the main panel of the Favorites page to see the Add Favorite box.
Click on it or click Add at the bottom of the main panel to open an Untitled Favorite entry page.
2. Enter a name. Click on any empty space in the main panel to close the box.
3. To add a port:
– Drag it from the Sidebar and drop it onto the container,
– or right click on it in the Sidebar, select Copy, right click on the container, and select Paste,
– or select the container in the main panel, select the port in the Sidebar then click Add to at the
bottom of the main panel.
4. The port’s switch is added to the container. The selected port is appended under the KVM switch.
NOTE: a. To add multiple ports at the same time, hold the Shift or Ctrl key down while making
your Sidebar selections then drag or copy the group to the Favorites panel.
b. Favorites can be selected for filtering in the Sidebar. See “Filter” on page 39 for
details.
43KVM1116R User Guide
Modifying a Favorite.
• To modify a Favorite, or one of the items contained in it, right click on it, then select a choice from
the popup menu.
• To edit a Favorite's name:
– Click on it once, wait a second, then click again. Edit the name after the display opens a text
input box (Port naming uses the same procedure),
– or select the Favorite in the main panel, then click Modify at the bottom of the main panel.
User Preferences
Users may set up their own working environments. The switch stores a separate configuration record for
each user profile according to the Username entered at Login.
KVM1116R User Guide44
Setting Function
Language Select the language in which the interface displays.
OSD Hotkey Select which Hotkey controls the GUI function: [Scroll Lock] [Scroll Lock] is the default. To select a
different combination, click the arrow at the right of the box to open a list of choices.
ID Display Select how the Port ID is displayed: the Port Number alone (PORT NUMBER), the Port Name alone
(PORT NAME), or the Port Number plus the Port Name (PORT NUMBER + PORT NAME). The
default is PORT NUMBER + PORT NAME.
ID Duration Determine how long a Port ID displays on the monitor after a port change has taken place. Choose
from 1-255 seconds. The default is 3 Seconds. Setting to 0 (zero) means the Port ID is always on.
Scan Duration Determine how long the focus dwells on each port as it cycles through the selected ports in Auto
Scan Mode (see “Auto Scanning” on page 71). Enter a value from 1-255 seconds. The default is 5
second. String to 0 disables the Scan function.
Screen Blanker If there is no input from the console for the amount of time set here, the screen is blanked. Enter a
value from 1-30 minutes. A setting of 0 disables this function. The default is 0.
NOTE: This function can be set from the local console or remote login, but it only affects the local
console monitor.
Logout Timeout If there is no user input for the amount of time set with this function, the user is automatically logged
out. Login is necessary before the KVM switch can be accessed again.
Toolbar Select whether or not the Port Toolbar is enabled when a port is accessed.
Since the Toolbar functions are also available from the GUI Control Panel (see “The Control Panel”
on page 24), you may prefer to disable it here.
Viewer* Choose which viewer is used when accessing a server:
• Auto Detect will select the viewer based on the web browser used; WinClient for Windows Internet
Explorer or Java Client for other web browsers (Firefox).
• Java Client opens the Java based viewer regardless of the web browser used.
Welcome Message* Hide or show the welcome message displayed in the submenu bar. The default is Disabled.
Save Click Save to save any changes made to the User Preferences settings.
Changing a
Password
In the Browser GUI, enter the old password and new password into the input boxes. Enter the new
password into the Confirm input box, then click Change Password to apply.
In the AP GUI version, click Change Password. Enter the old password and new password into the
input boxes. Enter the new password into the Confirm input box, then click Save.
*This item is only available with the Browser version.
45KVM1116R User Guide
Sessions
The administrator and users with User Management permissions can see which users are currently
logged into the KVM switch, and their session information.
NOTE: 1. Only users with User Management permissions can see sessions of ordinary users.
2. User type, SA (Super Administrator), Admin (Administrator), or Normal user (User), is listed
under Category.
The IP heading refers to the IP address from which the user has logged in.
The Device and Port headings show which device and port the user is currently accessing.
The Bus ID refers to the bus that the user is currently on (Bus 0 refers to the Local Console bus).
NOTE: 1. Change the sort order of information displayed by clicking the column headings.
2. The Bus ID also displays on the control panel. See “Users and Buses” on page 75 for more
information.
The administrator can force a user logout from this page by selecting the user and clicking End Session
at the bottom of the main panel.
KVM1116R User Guide46
Access
Set user and group access and configuration rights for switches and ports. Only those with User
Management permissions can view the Access page. Normal users do not have access.
Device Level Browser GUI Interface
The main panel consists of two columns: Name and Config:
Name lists all the users and groups that have been created.
Config indicates the users who have Configuration privileges. A check mark indicates that the user has
permission to make changes to the switch configuration settings. An X means that the user is denied
permission to make configuration changes. Click the icon to toggle permission for Administrators and
Users. Super Administrators always have configuration privileges.
The Copy and Paste buttons at the bottom of the main panel provide a shortcut method of assigning the
permissions settings of one port to any of the other ports.
1. Select the port whose permissions you want to give to other port(s).
2. Click Copy.
3. Select the port that will receive the permissions.
4. Click Paste.
Click Save to save your changes.
47KVM1116R User Guide
Port Level Browser GUI Interface
Port access settings:
Device Level AP GUI Interface
The page is the same as for the Browser GUI except that there are filters at the top of the columns to
expand or limit the scope of the users and groups.
Setting Function
Name Each port accessible to the user is listed under the Names column.
Access Device access rights are set from the Access column. To see the choices, click the icon in the row
that corresponds to the user you want to configure.
Full Access The user can view the remote screen and can perform operations on the remote
server from his keyboard and monitor.
View Only The user can only view the remote screen. He cannot perform any operations on it.
No Access No access rights - the Port will not appear on the User's list on the Main Screen.
Mount USB Configure permissions to mount Virtual Media devices on remote servers. To see the choices, click
the icon in the row that corresponds to the user you want to configure. The icons are the same as in
the Access column.
• Full Access: the user can mount, read, and write to the virtual media.
• View Only: the user can view the contents of the virtual media. No operations can be performed.
• No Access: the user will not see the virtual media even if it has been configured on the remote
system.
NOTE: The entry does not appear for switches that do not support the USB Virtual Media function.
Config Set or deny permission for the user to change a port's configuration settings. A check mark indicates
that the user has permission. An X means the user does not have permission.
Filter Description
Name To filter the User or Group name, enter the name, partial name, or partial name and wild
card, then press Enter. Only the Users and Groups whose names correspond to the entry
appear in the list. Wildcards (? for single characters, * for multiple characters) and the
keyword “or” are supported. See page 50 for an example.
Config All All Users and Groups appear in the list.
Permitted Only Users and Groups with configuration permissions appear in the list.
Restricted Only Users and Groups that do not have configuration permissions appear in the list.
KVM1116R User Guide48
Port Level AP GUI Interface
The page is the same as for the Browser GUI except that there are filters at the top of the columns to
expand or limit the scope of the users and groups displayed.
Saving Changes. Click the Save button at the lower right corner of the page to save any changes made
on the Access page.
Port Configuration
Device Level
When a device is selected in the Sidebar, the only item available under Port Configuration is the Port
Properties page with one field to configure: the Occupy Timeout setting.
The Occupy Timeout field sets a time threshold for users on ports whose Access Mode has been set to
Occupy. If there is no activity from the user occupying the port for the amount of time set here, the user is
timed out and the port is released. The first user to send keyboard or mouse input after the port has been
released gets to occupy the port.
Input a value from 0 to 255 seconds. The default is 3 seconds. Setting to 0 causes the port to be
released the instant there is no input (not recommended).
Port Level
Port Properties
When a port is selected in the Sidebar, the Port Properties page displays information related to the ports.
• Status panel: See if the port is online or offline, the Adapter cable type, and the Adapter's firmware
level.
• Properties panel: Make configuration settings for a selected port.
• Exit Macro panel: contains a list of user created System macros. Select a macro from the list that
will execute when exiting the remote server.
Click the Save button to save changes.
Setting Function
Name To filter the User or Group name, enter the name, partial name, or partial name and wild
card ( * ) then press ENTER. Only the Users and Groups whose names correspond to the
entry appear in the list.
Access All All Users and Groups appear in the list.
Full Access Only Users and Groups with Full Access permissions appear in the list.
View Only Only Users and Groups with View Only permissions appear in the list.
No Access Only Users and Groups with No Access permissions appear in the list.
Mount
USB
All All Users and Groups appear in the list.
Full Access Only Users and Groups with Full Access Mount USB permissions appear in the list.
Read Only Only Users and Groups with Read Only Mount USB permissions appear in the list.
No Access Only Users and Groups with No Access Mount USB permissions appear in the list.
Config All All Users and Groups appear in the list.
Permitted Only Users and Groups with Permitted Config permissions appear in the list.
Restricted Only Users and Groups with Restricted Config permissions appear in the list.
49KVM1116R User Guide
Associated Links
Associate other ports on the same switch to the selected port. This function is used when connecting
both KVM and serial ports (using Server Module KVM-SERIAL) from a single server to the switch.
• To associate a port with the currently selected port, click Add. Enter the port's number in the
dialog box, then click OK. The port's number and name now appear in the main panel.
• To remove an unwanted associated port, select it in the main panel, then click Remove.
KVM1116R User Guide50
User Management
Click the User Management tab to open the User Management page. The page is organized into two
main areas, the Sidebar at the left, and the large main panel at the right.
• Users and groups appear in the panel at the left of the page. The large panel at the right provides
more detailed information for each.
– The Browser GUI has separate menu bar entries for Accounts (Users) and Groups.
Depending on the menu item selected, either Users or Groups are listed in the Sidebar.
– The AP GUI does not have menu entries. Users and Groups are listed separately in the
Sidebar.
• In the Browser GUI, change the sort order of the information displayed by clicking the main panel
column headings.
• In the AP GUI, the section below the Sidebar list provides a filter for managing the list.
– Click the arrow at the right of the list box to select to view only Users, only Groups, or both
Users and Groups.
– Click to put a check in the Active checkbox to filter out any users whose accounts are not
active.
– To select only Users or Groups that match a particular string, enter the string into the text box
in front of the Go button, then click Go. Only Users or Groups that match the string will appear
in the list.
– Wildcards (? for single characters; * for multiple characters) and the keyword “or” are
supported.
Example: h*ds would return hands and hoods;
h?nd would return hand and hind, but not hard;
h*ds or h*ks would return hands and hooks.
• The buttons below the main panel are used to manage users and groups.
Users
The KVM switch supports three types of user.
User Type Role
Super
Administrator
Access and manage ports and devices. Manage Users and Groups. Configure the overall
installation. Configure personal working environment.
Administrator Access and manage authorized ports and devices. Manage Users and Groups. Configure
personal working environment.
User Access authorized ports and devices. Manage authorized ports and servers, configure personal
working environment.
NOTE: Users who have permission may also manage other users.
51KVM1116R User Guide
Adding Users
1. Select Users on the menu bar (Browser GUI) or Select Users in the Sidebar (AP GUI).
2. Click Add at the bottom of the main panel. The User notebook opens, with the User tab selected:
3. Enter the required information in the fields.
4. Assign a new user to a group by selecting the Groups tab. The user's port access rights can be
assigned in the Devices page (page 55).
NOTE: This step can be skipped now to add more users and create groups.
5. When the selections have been made click Save.
Field Description
Username From 1 to 20 characters are allowed depending on the Account Policy settings.
See “Account Policy” on page 65.
Password From 0 to
20 characters are allowed depending on the Account Policy settings. See
“Account Policy” on page 65.
Confirm Password Enter the password again to confirm it is correct. The two entries must match.
Description Additional information about the user that you may wish to include.
Role Three categories: Super Administrator, Administrator and User. No limit on the
number of accounts created in each category.
• The Super Administrator is responsible for the overall installation configuration
and maintenance; user management; and device and port assignments. The
Super Administrator's permissions are system assigned and cannot be altered.
• The default permissions for Administrators include everything except Force to
Grayscale, but the permissions can be altered for each Administrator by
checking or unchecking any of the permissions checkboxes.
• The default permissions for Users include the Win, Java, and SSH clients.
Permissions can be altered for each User by checking or unchecking any of the
permissions checkboxes.
NOTE: Users who have User Management privileges cannot access or
configure Groups.
Permissions
NOTE: For ordinary
users, in addition to
enabling Device
Management, Port
Configuration, and
Maintenance
permissions, the user
must also be given
those rights for each
device and port that he
will be allowed to
manage. See“Device
Assignment” on
page 55 for details.
• Enabling Device Management allows a user to configure and control the settings
for overall KVM switch operations (see “Device Management” on page 58).
• Enabling Port Configuration allows a user to configure and control the settings
for individual ports (see “Port Configuration” on page 48).
• Enabling User Management allows a user to create, modify, and delete user and
group accounts.
• Enabling Maintenance allows a user to perform all the Maintenance operations
available under the Maintenance tab (see “Maintenance” on page 78).
• Enabling System Log allows a user to access the system log (see “Log” on
page 76).
• Enabling View Only limits users to only viewing the display of connected
devices.
• Enabling Windows Client allows a user to download the Windows Client AP
software, and access the KVM switch with it, in addition to (or instead of) the
browser access method.
• Enabling Java Client allows a user to download the Java Client AP software, and
access the KVM switch with it, in addition to (or instead of) the browser access
method.
• Enabling SSH Client allows a user to access the switch from an SSH session.
• Enabling Telnet Client allows a user to access the switch from a Telnet session.
• Force to Grayscale forces the user's remote display view to be in grayscale. This
can speed up I/O transfer in low bandwidth situations.
Status Control the user's account and access to the installation:
• Disable Account: suspend a user's account without deleting it.
•Select Account never expires if the account lifetime is unlimited. Select
Account expires on and enter the expiration date to limit the account lifetime.
•Select User must change password at next logon. The administrator can set
a temporary first time log in password, and the user can set his password for
future logins.
•Select User cannot change password to make a password unchangeable.
•Select Password never expires and users can keep their passwords
indefinitely.
Select Password expires after and enter the number of days until the password
expires to force a new password to be set.
KVM1116R User Guide52
6. When the Operation Succeeded message appears, click OK.
7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list
and in the main panel.
The Sidebar Users list can expand and collapse. Click the minus symbol ( - ) next to the Users icon to
collapse it. Click the plus symbol ( + ) to expand it.
The icon for super administrators has two black bands. The icon for administrators has one red band.
The large main panel shows the user's name, the description and if the account is currently active or has
been disabled.
Modifying User Accounts
1. In the Sidebar User list, click the user's name, or in the main panel, select the user's name
2. Click Modify to open the dialog box.
3. Make your changes, then click Save.
Deleting User Accounts
1. In the main panel, select the user's name.
2. Click Delete.
3. Click OK.
Groups
Device access rights apply to any member of the group. Administrators set them once for the group
instead of each user individually. Multiple groups allow some users access to specific devices while
restricting other users.
Creating Groups
1. Select Groups on the menu bar (Browser GUI) or Select Groups in the Sidebar (AP GUI).
2. Click Add at the bottom of the main panel to open the Group notebook with the Group tab
selected.
3. Enter the required information in the fields.
4. Users can be assigned to the group by selecting the Members tab. The Members page is
discussed on page 54. You can also assign the group's port access rights by selecting the
Devices tab (page 55).
NOTE: Skip this step and come back later to add more groups and assign users now.
5. Click Save when finished.
6. When the Operation Succeeded message opens, click OK.
7. Click Group in the Sidebar to return to the main screen. The new group appears in the Sidebar
Group list and in the main panel.
– The Sidebar Group list can expand and collapse.
– The large main panel shows the group's name and description (the Status column is inactive).
NOTE: Perform Step 7 before attempting to add another group, or the new group will replace
the group you just created.
Field Description
Group Name A maximum of 16 characters is allowed.
Description Additional information about the user. A maximum of 63 characters is allowed.
Permissions Check the boxes to set permissions and restrictions for groups. These are the same
permissions as the ones specified for Users. See page 51 for details.
53KVM1116R User Guide
Modifying Groups
1. In the Sidebar Group list, click the group's name or in the main panel, select the group's name.
2. Click Modify.
3. Make changes in the Group notebook, then click Save.
Deleting Groups
1. In the Sidebar, click the Groups icon.
2. In the main panel, select the group's name.
3. Click Delete.
4. Click OK.
Users and Groups
Manage users and groups from the Users notebook and from the Group notebook.
NOTE: Before you can assign users to groups, you must first create them. See “Adding Users” on
page 51 for details.
KVM1116R User Guide54
Assigning Users to a Group From the User's Notebook
1. In the Sidebar User list, click the user's name or in the main panel, select the user's name
2. Click Modify.
3. Select the Groups tab in the User notebook.
4. In the Available column, select the group.
5. Click the Right Arrow to put the group's name into the Selected column.
6. Repeat the above for any other groups that the user will join.
7. Click Save to finish.
NOTE: If a user has permissions in addition to the ones assigned to the group, the user keeps
those permissions in addition to the group ones.
Removing Users From a Group in the User's Notebook
1. In the Sidebar User list, click the user's name or select the user's name in the main panel.
2. Click Modify.
3. Select the Groups tab when the User notebook opens.
4. In the Selected column, select the group from which the user will be removed.
5. Click the Left Arrow to remove the group's name from the Selected column. (The group goes
back into the Available column.)
6. Repeat the above for any other groups from which the user will be removed.
7. Click Save to finish.
Assigning Users to a Group From the Group's Notebook
1. In the Sidebar Group list, click the group's name or select the group's name in the main panel.
2. Click Modify.
3. In the Group notebook that comes up, select the Members tab.
4. In the Available column, select the user that will be added to the group.
5. Click the Right Arrow to put the user's name in the Selected column.
6. Repeat for any other users that will be added to the group.
7. Click Save when you are done.
NOTE: If a user has additional permissions to those assigned to the group, the user keeps those
permissions in addition to the group permissions.
Removing Users From a Group From the Group's Notebook
1. In the Sidebar Group list, click the group's name or select the group's name in the main panel.
2. Click Modify.
3. In the Group notebook that opens, select the Members tab to open the screen.
4. In the Selected column, select the user to be removed from the group.
5. Click the Left Arrow to remove the user's name from the Selected column. (It goes back into the
Available column.)
6. Repeat for any other users to be removed from the group.
7. Click Save when finished.
55KVM1116R User Guide
Device Assignment
When a user logs in to the KVM switch, the Port Access page opens. All ports that the user is permitted
to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the
devices connected to them are assigned on a port-by-port basis from the User or Group list on the
Sidebar of the User Management page.
Assigning Device Permissions From the User's Notebook
1. In the Sidebar User list, click the user's name or select the user's name in the main panel.
2. Click Modify to open the User notebook.
3. Select the Devices tab to open the page.
KVM1116R User Guide56
4. Make your permission settings for each port from the columns on the page.
–Name: Each port accessible to the user is listed under the Names column.
–Access: Set device access. Click the icon in the row of the port to be configured to view the
choices.
–USB: Lists USB Virtual Media devices. (Does not appear for switches that do not support the
USB Virtual Media function.) Click the icon in the row for the port you want to configure to view
the choices.
• Full Access means that the User can mount, read, and write the virtual media.
• View Only means that the user can only read already mounted virtual media data.
–Config: Permit or restrict a user's permission to make changes to a port's configuration
settings. Click the icon in the row for the port you want to configure to view the choices.
• A check mark indicates that the user has permission to make changes to the port's
configuration settings.
• An X means that the user is denied permission to make configuration changes.
–PDU: Permit or restrict the configuration and apc operation of ports that have Power
Distribution Units (PDUs) connected to them.
• A check mark indicates that the user has permission.
• An X means that the user does not have permission.
NOTE: PDU connections are not supported on the KVM1116R.
5. Click Save when finished. Click OK to confirm.
NOTE: Use Shift-Click or Ctrl-Click from any column to select a group of ports to configure.
Clicking to see the choices on any one of the selected ports causes all of them to cycle in unison.
Icon Name Description
Full Access The user can view the remote screen and can perform operations on
the remote server from his keyboard and monitor.
View Only The user can only view the remote screen; he cannot perform any
operations on it.
No Access No access rights - the Port will not show up on the User's list on the
Main Screen.
57KVM1116R User Guide
Filters. Expand or limit the scope of the ports that are displayed in the Name column using the five filters
at the top of the columns.
Assigning Device Permissions From the Groups' Notebook
1. In the Sidebar Groups list, click the group's name or select the group's name in the main panel.
2. Click Modify to open the Groups notebook.
3. Select the Devices tab to open a screen that looks the same as the one in the User's notebook.
The settings here apply to all group members instead of just one user. Make device assignments
according to the information described under “Assigning Device Permissions From the User's
Notebook” on page 55.
Filter Description
Name To filter the port name, enter the name then press [ENTER]. Only ports whose names
correspond to the entry appear in the list.
Wildcards (? for single characters; * for multiple characters) and the keyword “or” are
supported. See page 50 for an example.
Access All All ports appear in the list.
Full Access Only ports configured as Full Access ports appear in the list.
View Only Only ports configured as View Only ports appear in the list.
No Access Only ports configured as No Access ports appear in the list.
USB All All ports appear in the list.
Full Access Only ports configured as Full Access USB ports appear in the list.
Read Only Only ports configured as Read Only USB ports appear in the list.
No Access Only ports configured as No Access USB ports appear in the list.
Config All All ports appear in the list.
Permitted Only ports configured as Permitted appear in the list.
Restricted Only ports configured as Restricted appear in the list.
KVM1116R User Guide58
Device Management
Device Information
The Device Management page opens with the top level (parent) KVM switch selected in the Sidebar and
Device Information selected on the menu bar.
General
The General section of the Device Information page displays the name of the selected device, its
firmware version, and information about its network configuration.
NOTE: The AP GUI version presents the same information as the Browser version. Scroll through the list
to see additional entries.
Operating Mode
Use the Operating Mode page to set working parameters.
• Force all to grayscale: Enable to change the remote displays of all devices connected to the KVM
switch to grayscale. This can speed up I/O transfer in low bandwidth situations.
• Enable Device List: Enable for the switch to appear in the Server List of WinClient or Java Client
AP. See “Windows Client AP Login” on page 19, and “Java Client AP Login” on page 20. The
switch can still be connected, but its name will not appear in the Server List if the option is not
enabled.
• Enable First Rider Transfer: Only the first user on a bus can switch ports when enabled. Other
users on the bus cannot switch ports unless another bus is already connected to the port they
would like to access, or there is a free bus available. See “Users and Buses” on page 75 for more
information.
• Keyboard/Mouse Broadcast: Choose the setting from the drop down list.
– Keyboard Broadcast: Keystrokes will be duplicated on all attached servers currently listed in
the Sidebar when enabled.
– Mouse Broadcast: Mouse movements and clicks will be duplicated on all attached servers
currently listed in the Sidebar when enabled.
NOTE: 1. On a child KVM switch tiered from the parent or top level KVM switch, only
one port can perform a Keyboard/Mouse broadcast at a time.
2. For Mouse Broadcast, you and all the servers must be running the same OS,
the monitors must have the same resolution, and screens must have an
identical layout.
• Console Keyboard Language: Specify which keyboard mapping is being used by the Local
Console keyboard from the drop down list.
59KVM1116R User Guide
Network
IP Installer. This feature is not supported on KVM116Q. Leave this setting at the default value, View
Only, or select Disabled. For more details on setting an IP address, see “IPv4 Settings” on this page or
“IPv6 Settings” on page 60.
Service Ports. As a security measure, if a firewall is being used, the Administrator can specify the port
numbers that the firewall will allow. If a port other than the default is used, users must specify the port
number as part of the IP address when they log in. If an invalid port number (or no port number) is
specified, the KVM switch will not be found.
NOTE: 1. Valid entries for all Service Ports are from 1-65535.
2. Service ports cannot have the same value. Set a different value for each port.
3. If there is no firewall (on an Intranet, for example), these numbers will have no effect.
IPv4 Settings
IP Address:
IPv4 is the traditional method of specifying IP addresses. The KVM switch can either have its IP address
assigned dynamically (DHCP), or it can be given a fixed IP address.
• For dynamic IP address assignment, select the Obtain IP address automatically radio button.
(This is the default setting.)
• To specify a fixed IP address, select the Set IP address manually radio button and fill in the fields
with values appropriate for your network.
NOTE: 1. If you choose Obtain IP address automatically, when the switch starts up, it waits to get
its IP address from the DHCP server. If it hasn't obtained the address after one minute,
it automatically reverts to its factory default IP address (192.168.0.60.)
2. If the switch is on a network that uses DHCP to assign network addresses, and you
need to ascertain its IP address, see “IP Address Determination” on page 87, for
information.
DNS Server
• For automatic DNS Server address assignment, select the Obtain DNS Server address
automatically radio button.
• To specify the DNS Server address manually, select the Set DNS server address manually radio
button, and fill in the addresses for the Preferred and Alternate DNS servers with values
appropriate for your network.
NOTE: Specifying the Alternate DNS Server address is optional.
Field Explanation
Program This is the port number for connecting with the WinClient ActiveX Viewer, WinClient AP, Java Applet
Viewer, Java Client AP, or via Virtual Media. The default is 9000.
HTTP The port number for a browser login. The default is 80.
HTTPS The port number for a secure browser login. The default is 443.
SSH The port for SSH access. The default is 22.
Telnet The port for Telnet access. The default is 23.
KVM1116R User Guide60
IPv6 Settings
IP Address:
IPv6 is the new (128-bit) format for specifying IP addresses. (See “IPv6” on page 87 for further
information.) The KVM switch can either have its IPv6 address assigned dynamically (DHCP), or it can
be given a fixed IP address.
• For dynamic IP address assignment, select the Obtain IP address automatically radio button.
(The default setting.)
• To specify a fixed IP address, select the Set IP address manually radio button and fill in the fields
with values appropriate for your network.
DNS Server
• For automatic DNS Server address assignment, select the Obtain DNS Server address
automatically radio button.
• To specify the DNS Server address manually, select the Set DNS server address manually radio
button, and fill in the addresses for the Preferred and Alternate DNS servers with values
appropriate for your network.
NOTE: Specifying the Alternate DNS Server address is optional.
Network Transfer Rate
This setting allows you to tailor the size of the data transfer stream to match network traffic conditions by
setting the rate at which the KVM switch transfers data between itself and the client computers. The
range is from 4-99999 Kilobytes per second (KBps).
NOTE: When you change the IPv6 settings, Reset On Exit (under Device Management > System
Operation) is automatically enabled. This setting allows network changes to take effect when you log out
of the KVM switch. If you disable Reset on Exit, the KVM must be restarted for Network changes to take
effect. See “Reset on exit” on page 80 for more information.
ANMS
Use ANMS (Advanced Network Management Settings) to set up login authentication and authorization
management from external sources. It is organized as a notebook with two tabs, each with a series of
related panels.
Event Destination.
SMTP Settings
To have the KVM switch email reports from the SMTP server to you:
1. Enable the Enable report from the following SMTP server, and enter the IPv4 address, IPv6
address, or domain name of the SMTP server.
2. If your server requires a secure SSL connection, put a check in the My server requires secure
connection (SSL) checkbox.
3. If your server requires authentication, put a check in the My server requires authentication
checkbox, and enter the account information in the Account Name and Password fields.
4. Enter the email address where the report will be sent in the From field. Put only one email
address in the From field. It cannot exceed 64 Bytes.
5. Enter the email address (addresses) where you want the SMTP reports sent in the To field.
NOTE: If the report will be sent to more than one email address, separate the addresses with a
semicolon. The total cannot exceed 256 Bytes.
61KVM1116R User Guide
Log Server.
Important transactions that occur on the KVM switch, such as logins and internal status messages, are
kept in an automatically generated log file. See “Log” on page 76, for details on setting up the log server.
• Specify the MAC address of the computer that the Log Server runs on in the MAC address field.
• Specify the port used by the computer that the Log Server runs on to listen for log details in the
Port field. The valid port range is 1-65535. The default port number is 9001.
NOTE: The port number must different than the one used for the Program port.
SNMP Agent
SNMP Server. Enable to be notified of SNMP trap events:
1. Check Enable SNMP Agent.
2. Enter the IPv4 address, IPv6 address, or domain name of the computer to be notified.
3. Enter the port number. The valid port range is 1–65535.
NOTE: The logs that are notified of SNMP trap events are configured on the Notification Settings
page under the Log tab. See “Log Notification Settings” on page 77 for details.
Syslog Server.
To record all the events that take place on KVM switches and write them to a Syslog server:
1. Check Enable.
2. Enter the IPv4 address, IPv6 address, or domain name of the Syslog server.
3. Enter the port number. The valid port range is 1–65535.
Authentication
Disable Local Authentication.
Selecting this option disables login authentication on the KVM switch. The switch can only be accessed
using LDAP, LDAPS, MS Active Directory, RADIUS or KVM Access Management Server authentication.
RADIUS Settings.
To allow authentication and authorization for the KVM switch through a RADIUS server:
1. Check Enable.
2. Enter the IP addresses and service port numbers for the Preferred and Alternate RADIUS
servers. Use the IPv4 address, the IPv6 address or the domain name in the IP fields.
3. In the Timeout field, set the time in seconds that the KVM switch waits for a RADIUS server reply
before it times out.
4. In the Retries field, set the number of allowed RADIUS retries.
5. In the Shared Secret field, key in the character string that you want to use for authentication
between the KVM switch and the RADIUS Server. A minimum of 6 characters is required.
6. On the RADIUS server, Users can be authenticated with any of the following methods:
– Set the entry for the user as su/xxxx. (xxxx represents the Username given to the user when
the account was created on the KVM switch.)
– Use the same Username on both the RADIUS server and the KVM switch.
– Use the same Group name on both the RADIUS server and the KVM switch.
– Use the same Username/Group name on both the RADIUS server and the KVM switch.
Assign the same user access rights that were assigned when the User of Group was created on the
KVM switch. See “Adding Users” on page 51.
KVM1116R User Guide62
AD / LDAP Settings.
To allow authentication and authorization for the KVM switch via LDAP / LDAPS:
On the LDAP / LDAPS server, Users can be authenticated with any of the following methods:
• With MS Active Directory schema.
NOTE: If this method is used, the LDAP schema for MS Active Directory must be extended. See
“OpenLDAP” on page 84, for details.
• Without schema - Only the Usernames used on the KVM switch are matched to the names on the
LDAP / LDAPS server. User privileges are the same as the ones configured on the switch.
• Without schema - Only Groups in AD are matched. User privileges are the ones configured for the
groups the user belongs to on the switch.
• Without schema - Usernames and Groups in AD are matched. User privileges are the ones
configured for the User and the Groups the user belongs to on the switch.
CC Management. To allow authorization for the KVM switch through a KVM Access server, check
Enable and enter the Server's IP address and Service port in the appropriate fields. You can use the
IPv4 address, the IPv6 address or the domain name in the Server IP field.
NOTE: If this function is enabled, Blade Servers do not appear in the Sidebar, even if they are configured
on the switch, because they are managed on the server.
Item Action
Enable Put a check in the Enable checkbox to allow LDAP / LDAPS authentication and
authorization.
Type Select Preferred LDAP or Alternate LDAP from the dropdown list.
Server IP and Port Fill in the IP address and port number for the LDAP or LDAPS server.
• Use the IPv4 address, the IPv6 address or domain name in the LDAP Server field.
• For LDAP, the default port number is 389; for LDAPS, the default port number is 636.
Same as preferred
setting
Check if both Preferred and Alternate RADIUS/LDAP are the same setting.
Server requires secure
connection (SSL)
Check if the server requires an SSL connection.
Timeout Set the time in seconds that the KVM switch waits for an LDAP or LDAPS server reply
before it times out.
Admin DN Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field.
For example, the entry might look like this:
ou=kn4132,dc=aten,dc=com
Admin Name Key in the LDAP administrator's username.
Password Key in the LDAP administrator's password.
Search DN Set the distinguished name of the search base. This is the domain name where the
search starts for user names.
63KVM1116R User Guide
OOBC
In case the KVM switch cannot be accessed with the usual LAN-based methods, it can be accessed
from the switch's modem port. A modem (customer supplied) is connected to the switch using an APC
adapter cable (provided). To enable support for PPP (modem) operation, click to put a checkmark in the
Enable Out of Band Access checkbox. See “PPP Modem Operation ” on page 88, for PPP setup and
operation.
When Out of Band Access is enabled, the Enable Dial Back, and Enable Dial Out functions become
available.
Enable Dial Back. For security, if this function is enabled, the switch disconnects calls that dial in, and
dials back to the selected option.
Enable Dial Out. For the dial out function, establish an account with an Internet Service Provider, and
use a modem to dial up to your ISP account.
Click Save when finished.
Item Action
Enable Fixed Number
Dial Back
If enabled, the KVM switch hangs up from an incoming call and dials back to the modem
whose phone number is specified in the Phone Number field. Enter the phone number of
the modem that you want the KVM switch to dial back to in the Phone Number field.
Enable Flexible Dial
Back
If enabled, the modem that the KVM switch dials back does not have to be fixed. It can dial
back to any modem that is convenient for the user:
1. Enter a password that the users must specify in the Password field.
2. When connecting to the KVM switch's modem, users specify the phone number of the
modem that they want the KVM switch to dial back to as their Username, and specify
the password set in the Password field for their password.
Item Action
ISP Settings Specify the telephone number, account name (username), and password that you use to
connect to your ISP.
Dial Out Schedule Set the times for the KVM switch to dial out over the ISP connection.
•Every provides a listing of fixed times from every hour to every four hours.
Example: Select Every two hours and the KVM switch will start dialing out every two
hours beginning at 00:00.
Select Never from the list if you don't want the KVM switch to dial out on a fixed schedule.
•Daily at will dial out once a day at a specified time. Use the hh:mm time format.
•PPP online time specifies how long the ISP connection lasts before terminating the
session and hanging up the modem. A setting of zero means it is always on line.
Emergency Dial Out If the KVM switch gets disconnected from the network, or the network goes down, this
function puts the switch on line via the ISP dial up connection.
• Choose PPP stays online until network recovery and the PPP connection to the ISP
will last until the network comes back up or the switch is able to reconnect.
• Choose PPP online time and the connection to the ISP will terminate after the time
specified. A setting of zero means it is always on line.
Dial Out Mail
Configuration
Receive email notification of problems on the devices connected to the KVM switch's ports
(see “SMTP Settings To have the KVM switch email reports from the SMTP server to you:”
on page 60).
NOTE: This email notification differs from the one configured under SMTP Settings. It uses
the ISP mail server rather than the internal company's mail server.
• Enter the IPv4 address, IPv6 address, or domain name of your SMTP server in the SMTP
Server IP Address field.
• Enter the email address of the person responsible for the SMTP server (or another
responsible administrator), in the Email From field.
• Enter the email address (addresses) where the report will be sent in the To field. To send
to more than one email address, separate the addresses with a comma or a semicolon.
• If your server requires a secure SSL connection, put a check in the SMTP server
requires secure connection (SSL) checkbox.
• If your server requires authentication, put a check in the SMTP server requires
authentication checkbox, enter the account name and password in the fields.
KVM1116R User Guide64
Security
Login Failures
For increased security, administrators can set policies governing user log in failures. Check the Enable
checkbox (the default is enabled).
NOTE: If Login Failures is not enabled, users can attempt to log in an unlimited number of times with no
restrictions. For security purposes, enable the function and lockout policies.
Filter
IP and MAC Filtering
Control access to the KVM switch based on the IP and/or MAC addresses of the client computers
attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have
been configured, they appear in the IP Filter and/or MAC Filter list boxes.
To enable, click to put a check mark in the IP Filter Enable and/or MAC Filter Enable checkbox.
• If the Include button is checked, all the addresses within the filter range are allowed access; all
other addresses are denied access.
• If the Exclude button is checked, all the addresses within the filter range are denied access; all
other addresses are allowed access.
Adding Filters
To add an IP filter:
1. Click Add to open the dialog box.
2. Specify an IPv4 or IPv6 address.
3. Enter the address you want to filter in the From: field.
– To filter a single IP address, click to put a check in the Single IP checkbox.
– To filter a continuous range of addresses, enter the end number of the range in the To: field.
NOTE: This description is for the AP GUI. The Browser GUI does not offer an IPv4 or IPv6
choice. It only has From and To fields for IPv4 filtering and does not have a checkbox to
specify a single IP address. To filter a single IPv4 address, enter the same address in both
From and To fields.
4. After filling in the address, click OK.
5. Repeat the steps to filter additional IP addresses.
To add a MAC filter:
1. Click Add to open the dialog box.
2. Specify the MAC address, then click OK.
3. Repeat the steps to filter additional MAC addresses.
Entry Explanation
Allowed Sets the number of consecutive failed login attempts permitted from a remote computer.
The default is disabled.
Timeout Sets the amount of time a remote computer must wait before attempting to login again after
exceeding the allowed failures. The default is disabled.
Lock Client PC If enabled, after the allowed failures have been exceeded, the computer attempting to log in is
locked out. No logins from that computer will be accepted. The default is disable.
NOTE: If the client computer's IP is changed, the computer will no longer be locked out.
Lock Account If enabled, after the allowed failures are exceeded, the user attempting to log in is automatically
locked out. No logins from the failed username and password will be accepted. The default is
disable.
65KVM1116R User Guide
IP Filter / MAC Filter Conflict. If there is a conflict between an IP filter and a MAC filter (a computer's
address is allowed by one filter but blocked by the other) then the blocking filter takes precedence (the
computer's access is blocked).
Modifying Filters. To modify a filter, select it in the IP Filter or MAC Filter list boxes and click Modify.
The Modify dialog box is similar to the Add dialog box. When it opens, delete the old address(es) and
replace with the new address(es).
Deleting Filters. To delete a filter, select it in the IP Filter or MAC Filter list box and click Delete.
Login String. The Login String entry field lets the super administrator specify a login string (in addition to
the IP address) that users must add to the IP address when they access the KVM switch with a browser.
Example: if 192.168.0.126 were the IP address, and abcdefg were the login string, the user would have
to enter: 192.168.0.126/abcdefg
NOTE: 1. Users must place a forward slash between the IP address and the string.
2. If no login string is specified, anyone can access the KVM switch login page using the IP
address alone, making the installation less secure.
• The following characters are allowed in the string: 0-9 a-z A-Z ~ ! @ $ & * ( ) _ - = + [ ] , . |
• The following characters are not allowed: % ^ " : / ? # \ ' { } ; ' < > [Space]
• Compound characters (É Ç ñ ... etc.)
For security purposes, it is recommended that the string be changed occasionally.
Account Policy
System administrators can set policies governing usernames and passwords.
Encryption
Flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any
combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption
affects system performance. No encryption offers the best performance. The greater the encryption the
greater the adverse effect. If you enable encryption, performance considerations are:
• RC4 offers the least impact on performance; DES is next; then 3DES or AES.
• The RC4 + DES combination offers the least impact of any combination.
Entry Explanation
Minimum Username
Length
Sets the minimum number of characters required for a username. Acceptable values are
from 1–20. The default is 3.
Minimum Password
Length
Sets the minimum number of characters required for a password. Acceptable values are
from 0–20. A setting of 0 means that no password is required. Users can login with only a
Username. The default is 3.
Password Must
Contain At Least
Checking any item in this section requires users to include at least one uppercase letter,
one lowercase letter, or one number in their password.
NOTE: This policy only affects user accounts created after this policy has been enabled,
and password changes to existing user accounts. Users accounts created before the
policy is enabled and existing passwords are not affected.
Disable Duplicate Login Check to prevent users from logging in with the same account at the same time.
Enforce Password
History
Prevents users from using the same password when they are required to create a new
password. Enter the number of password changes that must occur before a previous
password can be used a second time.
KVM1116R User Guide66
Working Mode
Private Certificate
When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is
logging in to the intended site. For enhanced security, the Private Certificate section allows you to use
your own private encryption key and signed certificate, rather than the default certificate.
Item Explanation
Enable ICMP If ICMP is enabled, the KVM switch can be pinged. If it is not enabled, the device cannot be
pinged. The default is Enabled.
Enable Multiuser
Operation
Enabling Multiuser Operation permits up to 32 users to log in at the same time to share the
remote bus. If not enabled, only one user can log in at a time. The default is Enabled.
Enable Virtual Media
Write Operation
Enabling Virtual Media Write Operation allows redirected virtual media devices on a user's
system to send data to a remote server, as well as being able to have data from the remote
server written to them.The default is Enabled.
Enable Local Virtual
Media
Enabling Local Virtual Media allows USB storage peripherals (CD/DVD, HD, flash drives,
etc.) connected to the KVM switch to appear and act as if installed on a remote system.
Browser Service Enabling allows the administrator to restrict browser access to the KVM switch. After
checking Browser Service, select the degree of restriction from the list.
• Disable Browser: no browser access is permitted.
• Disable HTTP: browser access is permitted, but the switch must be accessed with an
HTTPS URL.
• Disable HTTPS: browser access is permitted, but users must access the switch with an
HTTP URL.
Disable
Authentication
If checked, no authentication procedures check users attempting to log in. Users gain
Administrator access to the KVM switch by entering their username and password.
NOTE: Enabling this setting creates an extremely dangerous security condition, and should
only be used under very special circumstances.
Enable FIPS Enables the FIPS security standard.
67KVM1116R User Guide
There are two methods for establishing your private certificate:
• Obtaining a CA Signed SSL Server Certificate
For the greatest security, a third party certificate authority (CA) signed certificate is recommended.
To obtain a third party signed certificate, go to a CA (Certificate Authority) website to apply for an
SSL certificate. After the CA sends you the certificate and private encryption key, save them to a
convenient location on your computer.
• Importing the Private Certificate
To import the private certificate:
1. Click Browse to the right of Private Key, browse to the location of your private encryption key
file and select it.
2. Click Browse to the right of Certificate, browse to the location of your certificate file and select
it.
3. Click Upload to complete the procedure.
NOTE: a. Click Restore Default to return the device to using the default certificate.
b. Both the private encryption key and the signed certificate must be imported at the
same time.
Certificate Signing Request
The Certificate Signing Request (CSR) is located under Device Management > Security > Private
Certification. The Certificate Signing Request (CSR) section provides an automated way to obtain and
install a CA signed SSL server certificate. The KVM switch supports 1024-bit certificates only in .cer
format of x509 type.
To perform this operation:
1. Click Create CSR to open the dialog box.
2. Fill in the form with valid entries for your site. There are no unacceptable characters.
3. Click Create when finished (all fields are required). A self-signed certificate based on the
information just provided is now stored on the KVM switch.
4. Click Get CSR, and save the certificate file (csr.cer) to your computer. This is the file given to the
third party CA to apply for their signed SSL certificate.
5. After the CA sends you the certificate, save it to a convenient location on your computer. Click
Browse to locate the file; then click Upload to store it on the KVM switch.
NOTE: When the file is uploaded, the KVM switch checks the file to make sure the specified
information still matches. If it does, the file is accepted; if not, it is rejected.
To remove the certificate (Example: replacing it due to a domain name change), click Remove CSR.
Information Max Characters Example
Country 2 letter code US
State or Province 32 Missouri
Locality 32 St. Louis
Organization 64 Your Company, Ltd.
Unit 32 Techdoc Department
Common Name 32 mycompany.com
NOTE: The domain name of the site must be exact for the certificate
to be valid. If the domain name is www.mycompany.com, and only
mycompany.com is specified, the certificate will not be valid.
Email Address 64 administrator@yourcompany.com
KVM1116R User Guide68
Date/Time
The Date/Time dialog page sets the KVM switch time parameters according to the information below.
Time Zone.
• In the Time Zone list, choose the city that corresponds to the location of the KVM switch.
• If your country or region employs Daylight Saving Time (Summer Time), check the corresponding
checkbox.
Date.
• Select the month from the list.
• Click < or > to move backward or forward by one year increments.
• In the calendar, click on the day.
• To set the time, use the 24 hour HH:MM:SS format.
• Click Set to save your settings.
Network Time.
To automatically synchronize the time to a network time server:
1. Check the Synchronize with NTP Server checkbox.
2. Select your preferred time server from the list or check the Preferred custom server IP checkbox,
and enter the IPv4 address, IPv6 address, or domain name of the time server.
3. If you want to configure an alternate time server, check the Alternate time server checkbox, and
repeat step 2 for the alternate time server entries.
4. Enter the number of days between synchronization procedures.
5. If you want to synchronize immediately, click Update Using NTP Now.
69KVM1116R User Guide
Port Operation
After logging in, the KVM switch opens to the Port Access tab's Connections page, with the first KVM
switch selected in the sidebar.
NOTE: The WinClient and Java Client AP programs have a hidden Control Panel at the upper center of
the screen that becomes visible when you move the mouse over it. The Browser's Control Panel only
appears after you switch to a port.
Connecting to a Port
All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of
the page.
• To connect to a port when a device is selected in the Sidebar, do one of the following:
– Double-click the desired port icon in the Sidebar.
– In the Connections tab, double-click anywhere on the desired port line entry.
– In the Connections tab, select the desired port line entry, and then click Connect at the bottom
right of the page.
• To connect to a port when the port is selected in the Sidebar, in the Connections tab, click
Connect at the right of the Status panel (see “Status” on page 40 for more information).
Once switched to a port, its screen displays on your monitor, and your keyboard and mouse input affects
the remote server.
Port Toolbar
The switch provides a toolbar to help with port switching operations from within the captured port. To
open the toolbar, tap the GUI Hotkey (Scroll Lock is the default), twice. The toolbar opens at the upper
left corner of the screen.
Depending on the settings selected for ID Display, the Port Number and/or the Port Name display at the
right of the toolbar.
When the toolbar is displayed, mouse input is confined to the toolbar area and keyboard input has no
effect on the server connected to the port. To carry out server operations, close the toolbar by clicking its
X icon.
To return to the Port Access Connections page, click the icon (see ), or tap the GUI hotkey again.
NOTE: 1. Toolbar transparency can be adjusted (see “Video Settings” on page 30).
2. The toolbar functions and icons are also incorporated in the Control Panel. Functions enabled
in the Control Panel can be disabled the Toolbar. To recall the Port Access Connections page
when there is no Toolbar, tap the GUI hotkey twice.
KVM1116R User Guide70
Toolbar icons
Toolbar Hotkey Port Switching
When the toolbar is displayed, hotkeys can be used to provide KVM focus to a port directly from the
keyboard.
• Go directly to a port by entering its port number and clicking Enter.
• Auto Scanning
• Skip Mode Switching
The hotkeys are A and P for Auto Scanning, and the Arrow Keys for Skip Mode.
NOTE: 1. The toolbar must be visible for hotkey operations to work.
2. To use the keys designated as hotkeys for normal purposes, close the toolbar.
Icon Purpose
Click to skip to the first accessible port on the entire installation without recalling the Port Access page.
Click to skip to the first accessible port previous to the current one without recalling the Port Access
page.
Click to begin Auto Scan Mode. The KVM switch automatically switches among the ports selected for
Auto Scanning with the Filter function. This allows activity monitor without switching among them
manually.
Click to skip from the current port to the next accessible one, without having to recall the Port Access
page.
Click to skip from the current port to the last accessible port on the entire installation without recalling
the Port Access page.
Click to recall the Port Access page.
Click to close the toolbar.
Click to invoke Panel Array Mode.
Not available at local console.
Click to cycle through the Adapter cable choices (Short, Medium, Long) used to connect the device to
the switch. Choice depends on the length of Cat 5e cable used for the connection. The line length on
the icon changes to indicate the selection.
71KVM1116R User Guide
Auto Scanning
At regular intervals, the Scan function switches among all ports accessible to the currently logged on
user to automatically monitor activity. Users can limit the number of ports scanned with the Filter function
of the Sidebar. See “Scan” on page 39, and “Filter” on page 39, for more details.
• Setting the Scan Interval: The amount of time Auto Scan dwells on each port is set with the
Scan Duration setting (page 44).
• Invoking Auto Scan: With the toolbar open, tap the A key. Auto Scan cycles through the ports in
order, starting at the first port on the installation. An S appears in front of the Port ID Display to
indicate that the port is being accessed under Auto Scan Mode.
• Pausing Auto Scan: Pause scanning to focus on a particular server by pressing P. While Auto
Scanning is paused, the S in front of the Port ID blinks On and Off.
Pausing to keep the focus on a particular server can be more convenient than exiting Auto Scan
Mode because when scanning resumes, it starts where it left off. If you exit and then restart Auto
Scan Mode, the scanning starts over from the very first server on the installation.
To Resume Auto Scanning after a pause, press any key except [ESC] or the [SPACEBAR].
• Exiting Auto Scan: While Auto Scan Mode is running, ordinary keyboard functions are
suspended. Exit Auto Scan Mode in order to regain normal control of the keyboard. To exit Auto
Scan Mode press [ESC] or the [SPACEBAR]. Auto Scanning stops when you exit Auto Scan Mode.
Skip Mode
Switch ports in order to monitor the servers manually. Dwell on a particular port for as long as needed as
opposed to Auto Scanning, which automatically switches after a fixed interval. The Skip Mode hotkeys
are the four Arrow keys. Their operation is explained in the table below:
Recalling the Port Access Page
To dismiss the toolbar and bring back the Port Access page:
• Tap the GUI Hotkey once.
• From the toolbar, click the icon that recalls the Port Access page (see “Toolbar icons” on page 70).
When the toolbar closes, the Port Access Page opens.
GUI Hotkey Summary Table
The table presents a summary of GUI Hotkey actions after you have accessed a port. See “User
Preferences” on page 43 to set the GUI Hotkey.
Icon Purpose
Left Skips from the current port to the first accessible port previous to it.
Right Skips from the current port to the first accessible port that comes after it.
Up Skips from the current port to the very first accessible port on the installation.
Down Skips from the current port to the very last accessible port on the installation.
To Do This
Open the Toolbar Click the GUI Hotkey twice
Open the Port
Access Page
The Toolbar is open Click the GUI Hotkey once
The Toolbar is not open Click the GUI Hotkey three times
KVM1116R User Guide72
Keyboard Emulation
Mac Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The
emulation mappings are listed in the table below.
NOTE: When using key combinations, press and release the first key (CTRL), then press and release the
activation key.
PC Keyboard Mac Keyboard
[SHIFT]Shift
[CTRL]Ctrl
[CTRL] [1]
[CTRL] [2]
[CTRL] [3]
[CTRL] [4]
[ALT]Alt
[PRINT SCREEN]F13
[SCROLL LOCK]F14
=
[ENTER] Return
[BACKSPACE]Delete
[INSERT]Help
[CTRL] F15
73KVM1116R User Guide
Sun Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the
Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown below.
NOTE: When using key combinations, press and release the first key (CTRL), then press and release the
activation key.
PC Keyboard Sun Keyboard
[CTRL] [T] Stop
[CTRL] [F2] Again
[CTRL] [F3] Props
[CTRL] [F4] Undo
[CTRL] [F5] Front
[CTRL] [F6] Copy
[CTRL] [F7] Open
[CTRL] [F8] Paste
[CTRL] [F9] Find
[CTRL] [F10] Cut
[CTRL] [1]
[CTRL] [2]
[CTRL] [3]
[CTRL] [4]
[CTRL] [H] Help
Compose
Meta
KVM1116R User Guide74
Panel Array Mode
Click the Panel icon on the toolbar to start Panel Array Mode. The screen is divided into up to 42 panels:
• Each panel represents one of the switch's ports beginning with Port 1 at the upper left, and going
from left to right; top to bottom.
• Click Show More Ports, and Show Fewer Ports symbols on the panel array toolbar to select the
number of panels in the array.
• Panel Array scans each of the ports previously selected with the Filter function (see “Filter” on
page 39). The panel’s border is highlighted while that port is the focus of the scan.
• Only ports accessible to the user are displayed. Blank panels display for ports that are not
accessible.
• If the server connected to a port is on line, the screen displays in the panel, otherwise the panel is
blank.
• Move the mouse over a panel to display information about the port (port name, online status, port
access status, and resolution).
• Access a server connected to a port by moving the mouse pointer over its panel and clicking. You
switch to the server exactly as if you had selected it from the Port Access page.
Panel Array Toolbar
The panel array toolbar provides shortcut navigation and control of the panel array. The toolbar can be
dragged anywhere on the screen. Move the mouse over an icon to show a "tooltip" (a short description of
the icon's function).
Icon Purpose
Click and drag to move the toolbar.
NOTE: This icon is only available with the Windows Clients. To move the Java Client toolbars,
click on any empty space and drag.
Pause panel scanning, leaving the focus on the panel that currently has it.
Move back four panels.
Move to the previous panel.
Move to the next panel.
Move ahead four panels.
Show More Ports: Increase the number of panels in the array.
Show Fewer Ports: Decrease the number of panels in the array.
Toggle 4/3 aspect ratio.
Exit Panel Array mode.
75KVM1116R User Guide
Multiuser Operation
The KVM switch supports multiuser operation. When multiple users simultaneously access the switch
from client computers, the rules of precedence that apply are shown in the following table:
Users and Buses
KVM1116R switches support independent bus switching. With independent bus switching, if a user
switches to a port that is being utilized by someone on a different bus, only the user that switched ports
goes to the new port and the new bus. The other users on the original bus remain on the original port
and original bus.
NOTE: 1. Independent bus switching does not work when Auto Scan Mode or Panel Array Mode is
being used by one of the members of the bus.
2. If Enable First Rider Transfer is enabled (see page 58), only the first user on a bus can switch
to an unaccessed port. Other users on the bus cannot switch ports unless there is a bus
already connected to the port they want to access, or there is a free bus available.
Panel Array Mode should be set to display at least four panels or other users may only receive part of the
picture.
Operation Rule
General Each bus is independent. Each user can open his own independent GUI Main Page.
Auto Scan Mode • If a user has invoked Auto Scan Mode, and another user logs on and is assigned to the
same bus, at first the new user sees the GUI Main Page but, as soon as he accesses any
port, he automatically enters Auto Scan Mode (since he is sharing the bus with the original
user).
• Any user on the bus can halt Auto Scan Mode by recalling the GUI Main Page. When this
occurs, Auto Scan Mode stops and all other users on the bus are switched to the port that
was being accessed when Auto Scan Mode stopped.
Panel Array Mode • If a user has invoked Panel Array Mode (see page 74), and another user logs on and is
assigned to the same bus as the first user, the new user sees the GUI Main Page. As soon
as he accesses any port, he enters Panel Array Mode (since he is sharing the bus with the
original user).
• Panel Array Mode continues until the original user stops it. (Administrators can override
Panel Array Mode.)
• Only the user who starts Panel Array Mode can use Skip Mode (see page 71).
• Only the user who starts Panel Array Mode can switch ports. Other users automatically
switch to the ports that the original user selects. If a user does not have access rights to the
port that the original user has switched to, that user will not be able to view the port.
• Users can increase or decrease the number of panels they wish to view in Panel Array
Mode; however, the picture quality may decrease as the number of panels increases.
KVM1116R User Guide76
Log
Log Information
The Log Information page displays events and provides the time, severity, user, and description of each
event. The sort order can be changed by clicking on the column headings. The log file tracks a maximum
of 512 events. When the limit is reached, the oldest events are discarded as new events arrive.
Filter.
Narrow the log event display to events that occurred at specific times, contain specific words or strings,
or involve specific users. When this function is accessed, the log filter dialog box appears at the bottom
of the page.
Button Explanation
Pause Clicking Pause stops the display of new events. When the display is paused, the button changes
to Resume. Click Resume to start displaying events again.
Clear Log Clicking Clear Log clears the log file.
Export Log Clicking Export Log lets you save the contents of the log to a file on your computer.
Filter Clicking Filter allows you to search for particular events by date or by specific words or strings, as
described in the next section.
Item Description
Time Filter for events that occurred at specific times:
• Today Only: Only the events for the current day are displayed.
• Start Date/Time: Filters for events from a specific date and time to the present. Check the
checkbox to open a calendar. Set the date and time for the filtering to start. All events from the
Start date/time to the present are displayed.
• For the Web Browser interface, check the Start Date/Time, click inside the text box to open the
calendar. After calendar choices are made, click the A icon at the lower right of the calendar
panel.
• End Date/Time: Filters for events from a specific date and time to a specific date and time.
Select the Start Date/Time, check End Date/Time to set the ending date and time.
• For the Web Browser interface, Check End Date/Time, then click inside the text box to open the
calendar. After calendar choices are made, click the A icon at the lower right of the calendar
panel.
Information* Filters for a particular word or string. Enter word or string into the Information text box. Only
events containing that word or string are displayed. Wildcards (? for single characters and * for
multiple characters) and the keyword “or” are supported.
User Filters for specific users. Check the User checkbox, enter the user's Username, then click Apply.
Only events containing that Username are displayed.
NOTE: If the User checkbox is not checked in the Filter panel, the entire User column does not
appear in the main panel.
Severity Filters based on the severity rating of the event. Least events appear in black, Less events
appear in blue, Most events appear in red.
Put a check in the Severity checkbox, then check the severity options to filter. Only events that
match the severity ratings specified appear in the display.
NOTE: If the Severity checkbox is not checked in the Filter panel, the entire Severity column
does not appear in the main panel.
Apply Click to apply the filter choices.
Reset Click to clear the entries in the dialog box and start with a clean slate.
Exit Click to exit the log filter function.
* See page 50 for an example.
77KVM1116R User Guide
Log Notification Settings
Select which events trigger a notification and how the notification are sent out. Notifications can be sent
via SNMP trap, SMTP email, written to the SysLog file, or any combination of the three. A check mark
indicates that notification of the event is enabled for the method specified in the column heading, an X
indicates that notification is not enabled.
NOTE: In any of the columns, Shift-Click or Ctrl-Click to select a group of events. Clicking to enable/
disable any one of them causes all of them to change in unison.
KVM1116R User Guide78
Maintenance
Upgrade firmware, backup and restore configuration and account information, ping network devices, and
restore default values.
Main Firmware Upgrade
Upgrade the KVM switch's main firmware and any Blade Servers deployed on the installation. New
versions of the firmware can be downloaded from the APC by Schneider Electric website as they
become available. Check the website regularly to find the latest information and packages.
NOTE: The Upgrade Main Firmware tab is not accessible from the local console. To upgrade the
firmware, you must log in to the KVM from a web browser or a client API.
To upgrade the main firmware:
1. Download the new firmware file (switch or blade server module) to your computer.
2. Log in to the KVM switch and click the Maintenance tab to open the Upgrade Main Firmware
page.
3. Click Browse, navigate to the new firmware file, and select the file.
4. Click Upgrade Firmware.
– If you enabled Check Main Firmware Version the current firmware level is compared with
that of the upgrade file. If the current version is equal to or higher than the upgrade version, a
popup message appears to inform you and the upgrade procedure stops.
– If you did not enable Check Main Firmware Version, the upgrade file is installed without
checking the level.
– As the upgrade proceeds, progress information is shown in the Progress bar.
– Following successful completion, the switch resets itself.
5. Log in again, and check that the new firmware version is installed.
79KVM1116R User Guide
Adapter Firmware Upgrade
NOTE: The Adapter Firmware Upgrade tab is not accessible from the local console. To upgrade the
firmware, you must log in to the KVM from a web browser or a client API.
To upgrade the adapter firmware:
1. Login to the KVM switch, click the Maintenance tab, and select Upgrade Adapters.
2. Click Adapter Firmware Info to open a list of adapter firmware versions. If the main firmware
has been upgraded, newer versions than what is on the adapters may be listed.
3. Compare the versions stored in the main firmware with the versions listed in the F/W Version
column of the Main Panel. If the versions stored in the firmware are newer than the versions on
the adapters, perform the upgrade.
4. In the Name column of the Main Panel, check the ports whose adapters you want to upgrade.
5. Click Upgrade Adapters to start the upgrade.
– If Check Adapter Firmware Version was enabled, the current firmware level(s) are
compared to the upgrade versions. If the current version is equal to, or higher than the
upgrade version, a message appears in the adapter’s Progress column to announce that no
upgrade is available and the upgrade stops.
– If Check Adapter Firmware Version is not enabled, the upgrade installs without checking
the level.
– The new adapter firmware version displays when the upgrade is finished.
NOTE: 1. For optimum compatibility, upgrade Adapter Cable firmware to that stored with the switch's
Main firmware.
2. Perform the upgrade when an adapter is added to the installation to ensure the latest firmware
version is used.
Update Adapter Display Info. Read display information (ex: brand/type/EDID) for monitor. Write display
information to server modules so that computers can identify the monitor connected at console ports.
This is only necessary to set to unique resolution level provided by the monitor.
Firmware Upgrade Recovery
If the switch's main firmware upgrade procedure fails, and the switch becomes unusable:
1. Power off the switch.
2. Press and hold the Reset Switch in (see page 8).
3. While holding the Reset Switch in, power the switch back on.
The switch reverts to the original factory installed main firmware version. Once the switch is operational,
try the upgrade again.
Adapter Firmware Upgrade Recovery
If the adapter firmware upgrade procedure fails for one of the KVM Adapter Cables and the adapter
becomes unusable:
1. Unplug the Adapter from the server it is connected to.
2. Slide its Firmware Upgrade Recovery Switch (located next to the Cat 5e connector) to the
RECOVER position.
3. Plug the Adapter back into the server.
4. Repeat the Adapter upgrade procedure.
5. After the Adapter has been successfully upgraded, unplug the Adapter from the server.
Slide the Firmware Upgrade Recovery Switch back to the NORMAL position.
Plug the Adapter back into the server.
KVM1116R User Guide80
Backup/Restore
NOTE: The Backup/Restore tab is not accessible from the local console. To backup or restore the KVM
settings, you must log in to the KVM from a web browser or a client API.
Backup
1. Enter a password for the file in the Password field.
NOTE: 1. A password is optional. If one has not been set, the file can be restored without
specifying a password.
2. If a password is set, make a note of it. It is necessary to restore the file.
2. Click Backup.
3. When the dialog box asks what to do with the file, select Save to disk. (Save in a convenient
location.)
Restore
1. Click Browse, navigate to the file, and select it.
NOTE: If you renamed the file, there is no need to return it to its original name.
2. If you set a password when you created the file, enter it.
3. Select the options to restore.
4. Click Restore.
After the file is restored, a message appears to inform you that the procedure succeeded.
System Operation
Restore configuration changes made to the KVM switch to their original factory default values.
Clear Port Names. Removes names that have been assigned to the ports
Restore Default Values. Removes all changes made to the KVM switch (except for the Port Names),
including the Network Transfer Rate (on the Network page). The parameters return to the original factory
default settings.
Reset on exit. Place a check in the checkbox and click Apply to have the KVM switch reset itself and
implement all the new settings when you log out. (Wait approximately 30 to 60 seconds before logging
back in.) If the switch's IP Address is changed, the checkbox is automatically checked and the KVM
switch will reset when you log out. If the check mark is cleared before logging out, the changed IP
settings will be ignored and the original IP address settings will remain in effect.
NOTE: If the check mark was cleared, the changed IP settings are ignored, but still remain in the
network settings fields. The Reset on exit checkbox will automatically be enabled the next time the page
is opened. When the switch resets, the discarded IP settings will be used by the switch. To avoid a
problem, go to the network settings page and see that the correct IP settings are in the fields.
81KVM1116R User Guide
The Download Tab
Download stand-alone AP versions of the Windows Client, the Java Client, and the Log Server to your
computer’s hard drive:
The Log Server
The Windows-based Log Server is an administrative utility that records all the events that take place on
selected KVM switches and writes them to a searchable database.
Installation
1. Log into the KVM switch (see page 16).
2. Click the Download tab and download the Log Server AP program to your computer.
3. Go to the location on your hard drive and double click LogSetup.exe to open the Windows Client
Connection Screen.
4. When the Log Server installation screen opens, click Next. Then follow the on-screen
instructions to complete the installation and place the Log Server program icon on your desktop.
Starting Up
To start the Log Server, double click the program icon, or enter the full path to the program on the
command line.
NOTE: 1. The MAC address of the Log Server computer must be specified in the ANMS settings.
2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver.
The screen is divided into three components.
• A Menu Bar at the top
• A panel containing a list of KVM switches in the middle.
• A panel containing an Events List at the bottom
KVM1116R User Guide82
The Menu Bar
NOTE: If the Menu Bar appears to be disabled, click in the List window to enable it.
Configure. The Configure menu contains three items: Add, Edit, and Delete. They are used to add new
units to the List, edit the information for units already on the list, or delete units from the list.
• To add a unit to the list, click Add.
• To edit or delete a listed unit, first select the target in the List window, then open the menu and
click Edit or Delete.
Choose Add or Edit to open a dialog box. Fill in or modify the fields, then click OK to finish.
Events.
The Events Menu has two items: Search and Maintenance.
Search: Search for events containing specific words or strings.
Maintenance. Allows the administrator to perform manual maintenance of the database, such as
erasing specified records before their expiration time is up.
Field Explanation
Address The IP address of the computer on which the Log Server is running, or its DNS name.
Port The port number that was assigned to the Log Server under Device Management (see “Log
Server” on page 61).
Description Enter a descriptive reference for the unit to help identify it.
Limit Specify the number of days an event should be kept in the Log Server's database. Events
that exceed the amount of time specified can be removed (see “Maintenance” on page 78).
Item Description
New search One of three radio buttons that define the scope of the search. Select to search all
events in the database for the selected unit.
Search last results A secondary search performed on the results of the previous search.
Search excluding
last results
Perform a secondary search of all events in the database for the selected unit
excluding the results of the previous search.
Server List KVM switches are listed according to their IP address. Select the server to search
from this list. More than one server can be selected. If no units are selected, the
search is performed on all of them.
Priority List Set the level of detail for the search results display. Least is the most general; Most
is the most specific. Least results appear in black; Less results appear in blue; Most
results appear in red.
Start Date Select the start date of the search. The format follows the YYYY/MM/DD
convention (Example: 2011/11/04).
Start Time Select the start time of the search. The format follows the HH:MM:SS convention.
End Date Select the end date of the search.
End Time Select the end time of the search.
Pattern Enter the pattern you are searching for here. The multiple character wildcard (%) is
supported.
Results Lists the events that matched the search.
Search Click to start the search.
Print Click to print the search results.
Export Click to save the search results to file.
Exit Click to exit the Log Server.
83KVM1116R User Guide
Options. Network Retry: Set the amount of time that the Log Server should wait before attempting to
reconnect following a failed attempt. Click to open the dialog box. Enter the number of seconds. Click OK
to finish.
Help. From the Help menu, click Contents to access the online Windows Help file. The help file contains
instructions for setup, operation, and troubleshooting of the Log Server.
The Log Server Main Screen
Overview. The Log Server Main Screen is divided into two main panels.
• The upper (List) panel lists all of the switches that have been selected for the Log Server to track
(see “Log” on page 76).
• The lower (Event) panel displays the event information for the currently selected unit. (If there are
multiple switches, the selected switch is highlighted).
• Click on a unit in the list to select.
The List Panel. The List panel contains six fields:
The Event Panel. The lower panel displays log events for the currently selected unit. Multiple units may
be recording if their checkbox is checked even when they aren't currently selected for display. The Log
Server records their events and keeps them in its database.
Field Explanation
ID Identification number. Put a check in the checkbox if you want the Log Server to record
events for this unit.
State When the [ID] check box is checked, [Recording] is displayed in the field.
If the [ID] check box is not checked, [Paused] will be displayed in the field and no events will
be recorded.
NOTE: If the [ID] check box is checked for a server that is not currently selected, the Log
Server still records events for that server.
Address The IP Address or DNS name that was given to the unit when it was added to the Log
Server. (See “Configure” on page 82.)
Port The Access Port number assigned to the unit.
Connection • If the Log Server is connected to the unit, this field displays Connected.
• If the Log Server is not connected, this field displays Waiting. The Log Server's MAC
address has not been set properly. Set it on the Device Management Date/Time page on
page 58.
Days The number of days that the unit's log events are kept in the Log Server's database before
expiration.
Description Display the descriptive information given for the unit when it was added to the Log Server.
KVM1116R User Guide84
OpenLDAP
The KVM switch allows log in authentication and authorization through external programs. OpenLDAP is
an open source LDAP server designed for Unix platforms, but LDAP servers for other platforms are also
widely available.
NOTE: Authentication refers to determining the authenticity of the person logging in. Authorization refers
to assigning permission to use the device's various functions.
OpenLDAP Server installation. Download and install the program from www.openlapd.org. The
default directory is: c:\Program Files\OpenLDAP.
Select install BDB-tools and install OpenLDAP-slapd as NT service.
OpenLDAP Server Configuration. Customize the main OpenLDAP configuration file, slapd.conf,
(in the /OpenLdap directory) before launching the server. Modifications to the configuration file are
necessary in order for it to be used with the KVM switch.
• Specify the Unicode data directory. The default is ./ucdata.
• Choose the required LDAP schemas. The core schema is mandatory.
• Configure the path for the OpenLDAP pid and args start up files. The first contains the server pid,
the second includes command line arguments.
• Choose the database type. The default is bdb (Berkeley DB).
• Specify the server suffix. All entries in the directory will have this suffix, which represents the root
of the directory tree. For example, with suffix dc=apc,dc=com, the fully qualified name of all
entries in the database will end with dc=apc,dc=com.
• Define the name of the administrator entry for the server (rootdn), along with its password
(rootpw). This is the server's super user. The rootdn name must match the suffix defined above.
(Since all entry names must end with the defined suffix, and the rootdn is an entry.)
Starting the OpenLDAP Server. To start the OpenLDAP Server, run slapd (the OpenLDAP Server
executable file) from the command line. slapd supports a number of command line options; the most
important option is the d switch that triggers debug information. For example, a command of slapd -d
256 would start OpenLDAP with a debug level of 256.
Customizing the OpenLDAP Schema. The schema that slapd uses may be extended to support
additional syntaxes, matching rules, attribute types, and object classes. The User class and the
permission attribute are extended to define a new schema to work with the KVM switch.
LDAP DIT Design and LDIF File. LDAP Data Structure. An LDAP Directory stores information in a
tree structure known as the Directory Information Tree (DIT). The nodes in the tree are directory entries,
and each entry contains information in attribute-value form. The LDAP Data Interchange Format (LDIF)
is used to represent LDAP entries in a simple text format. The name of the file is init.ldif and you create it
in the /OpenLDAP directory.
Using the New Schema.
1. Save the new schema file in the /OpenLDAP/schema/ directory.
2. Add the new schema to the slapd.conf file (in the /OpenLDAP directory).
3. Restart the LDAP server.
4. Write the LDIF file and create the database entries in init.ldif with the ldapadd command.
Example: ldapadd -f init.ldif -x -D "cn=ldapadmin,dc=aten,dc=com"-w password
85KVM1116R User Guide
Factory Default Settings
Setting Values
Port Access > Port Configuration > Edit Ports Properties
Occupy Timeout 3 sec
Access Mode Share
Port OS Win
OS Language US English
Cable Length Short
Device Management > Network
IP Installer View Only
Network Transfer Rate 99999 KBps
Device Management > Operating Mode
Force All to Grayscale Disabled
Enable Device List Enabled
Enable First Rider Transfer Disabled
Keyboard/Mouse Broadcast Disabled
Console Keyboard Language English US
Device Management > Security
Login Failures Disabled
Minim Username Length 3
Minimum Password Length 3
Password Must Contain At Least Disabled
Disable Duplicate Login Disabled
Enforce Password History Disabled
Enable ICMP Enabled
Enable FIPS Disabled
Enable Multiuser Operation Enabled
Enable Virtual Media Write Enabled
Enable Local Virtual Media Enabled
Browser Service Disabled
Disable Authentication Disabled
KVM1116R User Guide86
Serial Adapter Pin Assignments
Virtual Media Support
NOTE: Virtual Media is not supported in all regions.
WinClient ActiveX Viewer / WinClient AP
• IDE CDROM/DVD-ROM Drives, Read Only
• IDE Hard Drives, Read Only
• USB CDROM/DVD-ROM Drives, Read Only
• USB Hard Drives, Read/Write*
• USB Flash Drives, Read/Write*
• USB Floppy Drives, Read/Write
• ISO Files, Read Only
• Folders, Read/Write
* These drives can be mounted either as a Drive or as a Removable Disk (see “Virtual Media” on
page 31). Removable disks allow the user to boot the remote server if the disk contains a bootable OS. If
the disk contains more than one partition, the remote server can access all the partitions.
Java Applet Viewer / Java Client AP
• ISO Files, Read Only
• Folders, Read/Write
RJ45-F to DB9-M (Black Connector) DTE to DCE
(RJ45) Pins (8) <--------> Modem/Device
(DB9)
RTS 1 <--------> 7
DTR 2 <--------> 4
TXD 3 <--------> 3
CTS 4 <--------> 8
GND 5 <--------> 5
RXD 6 <--------> 2
DCD 7 <--------> 1
DSR 8 <--------> 6
9 NC not used
87KVM1116R User Guide
IP Address Determination
Log in to the KVM switch as an administrator the first time and give it an IP address for connection by
users. Your client computer must be on the same network segment as the KVM switch. Connect and log
in to give the KVM switch its fixed network address.
The Local Console. The easiest way to assign an IP address is from the local console. Refer to “First
Time Setup” on page 16, for details on the procedure involved.
Browser
1. Set your client computer's IP address to 192.168.0.XXX where XXX represents any number or
numbers except 60. (192.168.0.60 is the default address of the KVM switch.)
2. Specify the switch's default IP address (192.168.0.60) in your browser to be able to connect.
3. Assign a fixed IP address for the KVM switch that is suitable for the network segment on which it
resides.
4. After logging out, reset your client computer's IP address to its original value.
IPv6
The KVM switch supports three IPv6 address protocols: Link Local IPv6 Address, IPv6 Stateless
Autoconfiguration, and Stateful Autoconfiguration (DHCPv6).
Link Local IPv6 Address. The KVM switch is automatically configured with a Link Local IPv6 Address
(for example, fe80::210:74ff:fe61:1ef). To find out what the Link Local IPv6 Address is, log in with the
KVM switch's IPv4 address and open the Device Management > Device Information page. The address
is displayed in the General list box.
Once the IPv6 address has been determined, it can be used when logging in from a browser or
the Win and Java Client AP programs. For example: If you are logging in from a browser, enter
http://[fe80::2001:74ff:fe6e:59%5] for the URL bar. If you are logging in with the AP program, enter
fe80::2001:74ff:fe6e:59%5 for the IP field of the Server panel.
NOTE: 1. To log in with the Link Local IPv6 Address, the client computer must be on the same local
network segment as the KVM switch.
2. The %5 is the %interface used by the client computer. To see your client computer's IPv6
address: from the command line issue the following command: ipconfig /all. The % value
appears at the end of the IPv6 address.
IPv6 Stateless Autoconfiguration. If the KVM switch's network environment contains a device (such as
a router) that supports the IPv6 Stateless Autoconfiguration function, the KVM switch can obtain its prefix
information from that device in order to generate its IPv6 address.
For example, 2001::74ff:fe6e:59.
The address is displayed under Device Management > Device Information in the General list box. Once
the IPv6 address has been determined, it can be used when logging in from a browser or the Win and
Java Client AP programs. For example: If you are logging in from a browser, enter http://
[2001::74ff:fe6e:59] for the URL bar. If you are logging in with the AP program, you would enter:
2001::74ff:fe6e:59 for the IP field of the Server panel (see “Windows Client AP Login” on page 19).
KVM1116R User Guide88
Port Forwarding
For devices located behind a router, port forwarding allows the router to pass data coming in over a
specific port to a specific device. By setting the port forwarding parameters, you tell the router to which
server the data that comes in over a particular port is sent.
For example, if the KVM switch has an IP address of 192.168.1.180, log into your router's setup program
and access the Port Forwarding (sometimes referred to as Virtual Server) configuration page. Specify
192.168.1.180 for the IP address and the port number you want opened for it (9000 for internet access,
for example).
Configuration setup can vary. Refer to the router User Manual of the router for specific information on
configuring port forwarding.I’
PPP Modem Operation
An external modem (customer supplied) is used with the KVM switch. An APC serial adapter (provided)
connects the switch to the modem.
Basic Setup. The KVM switch can be accessed through its RS-232 port using a PPP dial-in connection:
1. Set up your hardware configuration to match the diagram:
2. From your client computer, use your modem dial-in program to dial into the KVM switch's
modem.
NOTE: If you don't know the KVM switch modem's serial parameters, get them from the KVM
administrator.
3. Once a connection is established, open your browser, and specify 192.168.192.1 in the URL box.
4. The default username and password are blank.
5. For the modem session, the KVM switch has an IP address of 192.168.192.1;
the user side has an IP address of 192.168.192.101.
6. From here, operation is the same as if you had logged in from a browser or with the AP
programs.
aem0382b
Adapter
Modem
Modem
Remote
User
Phone Line
89KVM1116R User Guide
Connection Setup Example (Windows 7)
To set up a dial-in connection to the KVM switch on Windows 7:
1. From the Start menu, select Control Panel > Network and Internet > Network and Sharing
Center.
2. Select Set up a new connection or network.
3. In the Network Connection Type dialog box, select Connect to the network at my workplace,
then click Next.
4. In the Network Connection dialog box, select Dial-up connection.
5. In the Phone Number to dial box, enter the phone number of the modem connected to the KVM
switch (include country and area codes, if necessary).
6. In the Connection Name box, key in a name for the connection (Example: TPE-KVM2132P-01).
7. Enter the username and password, then click Connect.
8. Select Start > Control Panel > Network and Internet > Network and Sharing Center >
Change adapter settings.
9. Right-click on the connection you created, click Create Shortcut, and, in the Shortcut dialog box,
click Yes.
Additional Mouse Synchronization Procedures
To use Manual Mouse Synchronization, perform the following operations on the servers that connect to
the switch.
NOTE: 1. These procedures are performed on the servers attached to the switch's ports, not on the
client computer you are using to access the KVM switch.
2. In order for the local and remote mice to synchronize, use the generic mouse driver supplied
with the Windows operating system. Third party drivers (supplied by the mouse manufacturer)
must be removed.
Windows 7.
1. Open the Mouse Properties dialog box (Control Panel > Hardware and Sound > Mouse)
2. Click the Pointer Options tab
3. Set the mouse speed to the middle position (6 units in from the left)
4. Disable Enhance Pointer Precision.
Sun / Linux. Open a terminal session and issue the appropriate command.
• Sun: xset m 1
• Linux: xset m 0 or xset m 1 (If one doesn't help, try the other.)
• Linux using the Redhat AS3.0 mouse mode: xset m 1
KVM1116R User Guide90
KVM-SERIAL Server Module Configuration and Operation
The KVM-SERIAL cable connects a serial device to the KVM switch.
Configuration
To configure the KVM-SERIAL Server Module to interact with the connected device, set its serial
parameters to match the parameters of the device:
1. In the Port Access page Sidebar, select the port to which the KVM-SERIAL Server Module is
connected.
2. Select Port Configuration on the menu bar. The page opens with the Port Property tab selected.
3. In the Properties section, select the port property values that match those used by the connected
serial console device. The Module supports these port property settings:
4. When you have finished making your selections, click Save.
Operation
To operate the device connected to the port, in the Port Access page, double click the port to establish a
serial connection to the device.
Internal Serial Interface Configuration
To configure an attached device's serial interface parameters from within any accessed server:
1. From the accessed server, open a command line (terminal) session or third party serial
application such as HypterTerminal or PuTTY.
2. Telnet or SSH to the KVM switch's IP address.
3. Log in with your usual Username and Password to bring up the access screen.
Navigation
The left panel shows the KVM switch at the top, and all the serial interface devices connected to it listed
below. The right panel shows the configuration parameters at the top, with the configuration settings in
the area below.
Use the Left and Right Arrow keys to move the highlight bar between the right and left panels and to
select the parameter to configure.
Use the Up and Down Arrow keys to select among the switch and the serial devices in the left panel
and to select the configuration items in the right panel.
Setting Meaning
Bits per second
(Baud Rate)
Set the port's data transfer speed. Choices are from 300-115200 (drop down the list
to see them all). Set this to match the baud rate setting of the serial console device.
The default is 19200 (a basic setting for many serial console devices).
Data Bits Set the number of bits used to transmit one character of data. Choices are 7 and 8.
Set this to match the data bit setting of the serial console device. The default is 8
(which is the default for the majority of serial console devices).
Parity Checks the integrity of the transmitted data. Choices are None, Odd, and Even. Set
this to match the parity setting of the serial console device. The default is Odd.
Stop Bits Indicates that a character has been transmitted. Set this to match the stop bit setting
of the serial console device. Choices are 1 and 2. The default is 1 (which is the
default for the majority of serial console devices).
Access Mode Set the serial console device's access mode. Choices are Share, Occupy, and
Exclusive. The default is Share. See “Access Mode” on page 38 for information
regarding this function.
91KVM1116R User Guide
Operation
Use the Up and Down Arrow keys to highlight a device in the left panel, then press [ENTER] to open a
command line (terminal) session on the accessed device.
When you have finished with your session, press the hotkey (see page 91) that brings you back to the
access page.
To finish with this function, move the highlight bar to Logout in the right panel of the access page; Press
the Down Arrow key to highlight Exit, then press [ENTER].
Switch Level Configuration
The configuration settings that are available when the KVM switch is selected in the left panel are:
Port Level Configuration
The configuration settings that can be made when a serial interface device is selected:
Setting Description
Port
Configuration
When Port Configuration is selected, press the Down Arrow key to highlight the current timeout
setting. Enter a new timeout number to overwrite the current one. NOTE: There is no way to
erase the number entered. To change it, use the Up Arrow key to leave the field then use the
Down Arrow to come back to it. After you come back, enter the new number. When you have
finished, use the Down Arrow to highlight Save, then press [ENTER].
User Preference Set a hotkey that brings you back to the access screen from the session you are working in.
When User Preferences is selected, press the Down Arrow key to highlight the current hotkey
letter. Enter the new letter to overwrite the current one. When you have finished, use the Down
Arrow to highlight Save, then press [ENTER].
Logout When Logout is selected, press the Down Arrow key to highlight Exit, then press [ENTER].
Setting Description
Port
Configuration
To configure the serial parameters:
1. Use the Up and Down Arrow keys to highlight the target item.
2. Press [ENTER] to open the list of choices.
3. Use the Up and Down Arrow keys to highlight your choice, then press [ENTER]. When you
have finished, press the Down Arrow key to highlight Save, then press [ENTER].
User Preference Set a hotkey that brings you back to the access screen from the session you are working in.
When User Preferences is selected, press the Down Arrow key to highlight the current hotkey
letter. Enter the new letter to overwrite the current one.
When you have finished, use the Down Arrow to highlight Save, then press [ENTER].
Logout When Logout is selected, press the Down Arrow key to highlight Exit, then press [ENTER].
KVM1116R User Guide92
Troubleshooting
General Operation
Problem Resolution
Erratic Operation Start the KVM switch before any tiered switches.
1. Power it on before powering on tiered switches.
2. If the tiered switch was started before the KVM switch, reset or restart
the tiered switch.
Press and release the Reset switch (see “Reset Switch” on page 8).
I have been given an account but I am unable
to log in.
1. Make sure your Username and Password are correctly specified.
2. Make sure that you have the necessary permission to access the
switch.
3. Ask if the switch is under KVM Access management. If it is, the
administrator will have to disable KVM Access management on the switch
(page 60), or deselect it on the KVM Access server (see the KVM Access
User Manual for details).
I can't access the switch, even though I have
specified the IP address and port number
correctly.
If the switch is behind a router, the router's Port Forwarding (also referred
to as Virtual Server) feature must be configured. See “Port Forwarding” on
page 88 for details.
When logging in from a browser, the following
message appears: 404 Object Not Found.
If a login string has been set, make sure to include the forward slash and
correct login string when you specify the KVM switch's IP address. (See
“Login String” on page 65.)
Sudden loss of network connection. Close your connection to the KVM switch. Wait about 30 seconds, and log
in again.
No remote server video display on the client
computer.
Check that your KVM Adapter Cable's firmware version is the same as the
version stored in the switch's Main firmware. See “Adapter Firmware
Upgrade” on page 79 for details. Set the remote server resolution to 1280
x 1024 or less.
No remote server video display on the client
computer, but mouse movements appear on
the local console and mouse clicks have no
effect
Press and release the left Alt key, then press and release the right Alt key
The display on the client computer is distorted
and performing an Autosync doesn't resolve
the problem.
Switch ports to a port with a different resolution, then switch back. If that
does not resolve the problem, change the resolution and refresh rate for
the system running on the port. Afterward, you can run at the new
resolution, or switch back to the original resolution.
The Lock Key LEDs on the Control Panel don't
accurately reflect the actual locked status of
my keyboard input.
Click the LEDs on the Control Panel until they match your keyboard.
Afterward, when you change them from the keyboard they will change on
the Control Panel.
When I log in, the browser generates a CA
Root certificate is not trusted, or a Certificate
Error response.
The certificate's name is not found on Microsoft's list of Trusted
Authorities. The certificate can be trusted. See “Troubleshooting” on
page 92 for more information.
In multiuser operation I had exclusive (or
occupy) rights on the port I was viewing. After I
recalled the Port Access page and came back
to the port I was occupying, it had been taken
over by another user. Why did this happen?
If you try to return to the port by selecting again in the tree, the switch acts
as if you are accessing the port for the first time. If another user was
waiting on the port, he takes precedence and gets the port. The correct
way to return to the port is to click the Close icon at the top right of the Port
Access page.
93KVM1116R User Guide
Mouse Problems
Problem Resolution
Mouse and/or Keyboard not responding Check that your KVM Adapter Cable's firmware version is the same as
the version stored in the switch's Main firmware. See “Adapter Firmware
Upgrade” on page 79 for details.
Unplug the cable(s) from the console port(s), then plug it/ them back in.
Mouse movement extremely slow There is too much data being transferred for your connection to keep up
with. Lower the video quality (see “Video Settings” on page 30) so that
less video data is transmitted.
There are two mouse pointers after the remote
server is accessed.
You can select another pointer type. See “Mouse Pointer Type” on
page 33 for details.
When the mouse pointer is in Single Pointer
mode, I can't access the Control Panel.
Recall the Control Panel and immediately change the pointer to Dual
mode.
Why is there a Dual Pointer mode? When not in Mouse DynaSync Mode, the two pointers are needed so you
know the remote server pointer is actually at the location at which you
think it is.
You might otherwise perform a mouse operation and because of net lag
the remote server pointer may not be at the location at which your client
computer pointer is located.
Mouse pointer confusion If you find the display of two mouse pointers (local and remote) to be
confusing or annoying, you can use the Toggle Mouse Display function to
shrink the non-functioning pointer. See “Toggle mouse display” on
page 28, and “Mouse Pointer Type” on page 33.
When I log in with my Windows system, the
local and remote mouse pointers do not sync.
1. Check the status of the Mouse Sync Mode setting (see “Mouse
DynaSync Mode” on page 34). If it is set to Automatic, change the setting
to Manual and refer to the information for “Manual Mouse
Synchronization” on page 34.
2. If you are in Manual mode, use the AutoSync feature (see “Video
Settings” on page 30), to sync the local and remote monitors.
3. If that doesn't resolve the problem, use the Adjust Mouse feature
(page 28) to bring the pointers back in step.
4. If the above fails to resolve the problem, refer to “Additional Mouse
Synchronization Procedures” on page 89, for further details.
When I log in with my Mac system, the local
and remote mouse pointers do not sync.
There are two automatic Mouse DynaSync settings: the default, and
Mac2. If mouse synchronization is not satisfactory with the default, try the
Mac 2 setting.
When I log in with my Sun system, the local
and remote mouse pointers do not sync
Automatic Mouse DynaSync sync only supports USB mice on Windows
and Mac (G4 or higher) systems. You must sync the pointers manually.
See “Mouse DynaSync Mode” on page 34, and “Manual Mouse
Synchronization” on page 34 for further details.
After doing the above, refer to Sun / Linux, page 89.
When I log in with my Linux system, the local
and remote mouse pointers do not sync.
Automatic Mouse DynaSync sync only supports USB mice on Windows
and Mac (G4 or higher) systems. You must sync the pointers manually.
See “Mouse DynaSync Mode” on page 34 and “Manual Mouse
Synchronization” on page 34 for further details.
After doing the above, refer to Sun / Linux, page 89, (under Additional
Mouse Synchronization Procedures), for further details.
KVM1116R User Guide94
Virtual Media
Web Browser
Problem Resolution
Virtual Media doesn't work. The remote server's mainboard does not support USB. If there is a newer
firmware and BIOS version for the remote server's mainboard - one that
supports USB - get it from the manufacturer and upgrade the server's
mainboard firmware and BIOS.
There is no Virtual Media icon on my Control
Panel.
1. Virtual Media only supports devices connected with KVM-USBVM,
KVM-USBVMCAC, KVM-PS2VMKA7175 or KA7176 KVM Adapter Cable
Server Modules.
2. You must be have Administrator privileges on your client computer.
(This is a Windows limitation.)
I can't boot my remote server from my Virtual
Media drive.
Your remote server's BIOS doesn't support booting from a USB drive. Get
the latest firmware and BIOS version for your mainboard from the
manufacturer and upgrade your mainboard BIOS.
If I connect a USB drive to a remote server, it
can boot the remote server. But, if I map it to
the remote server as a Virtual Media drive, it
cannot boot the remote server.
USB drives have two types of format: UFI and CBI. Both can be used for
OS level virtual media functions, but currently only UFI is supported for
BIOS level (such as boot) functions.
I cannot mount a Folder as a Virtual Media
device.
If the actual Folder is formatted with the FAT16 file system, it cannot be
mounted if its size exceeds 2GB.
Problem Resolution
After upgrading the firmware, after logging in
with my web browser, the switch appears to
still be using the old firmware version.
The switch is using the new firmware version but the browser is displaying
a page that is stored in its cache. Log out and clear your browser's cache.
• IE: Tools > Internet Options > Temporary Internet Files > Delete Files
• Firefox: Tools > Clear Private Data
Firefox only opens the Java Applet Viewer. It
doesn't open the WinClient ActiveX Viewer.
The WinClient ActiveX Viewer requires ActiveX. Since Firefox doesn't
support ActiveX only the Java Applet Viewer is available.
95KVM1116R User Guide
The WinClient ActiveX Viewer and the WinClient AP
Problem Resolution
My KVM switches don't show up in the Server
List window when I start the WinClient AP
program.
Only units whose Access Port settings for Program match the number
specified for Port in the Server area of this dialog box appear in the Server
List window. Make sure that your entry for Port matches the entry you
have specified for Program on the Device Management Network page.
The WinClient ActiveX Viewer and the
WinClient AP won't connect to the KVM switch.
DirectX 8.0 or higher must be installed on your client computer.
After upgrading the firmware, the WinClient
ActiveX Viewer or WinClient AP do not run.
The old version of your .ocx file was not deleted. You must delete the old
file. There are two methods to delete the file.
1. For the ActiveX Viewer: Open IE >Tools > Manage Add-ons. Delete or
disable all occurrences of WinClient.
2. For the WinClient AP: Open Explorer and search for WinClient.ocx.
Delete all occurrences.
Part of the remote window is off my monitor 1. Perform an Auto Sync (see “WinClient Control Panel Functions” on
page 26 for details).
2. If Keep Screen Size is not enabled (see “Screen Options” on page 35),
use the AutoSync feature (see “Video Settings” on page 30), to sync the
local and remote monitors.
3. If Keep Screen Size is enabled, you can scroll to the areas that are off
screen.
The remote screen is rotated 90 degrees. Enable Keep Screen Size (see “Control Panel Configuration” on page 35).
I cannot run Net Meeting when the WinClient is
running.
Enable Keep Screen Size (see “Control Panel Configuration” on page 35).
After logging in I can't open the WinClient
ActiveX viewer.
1. You don't have the authority to install the WinClient Control add-on on
your client computer. Have the administrator run the program the first time
to get it installed. It will open for you after that.
2. Under Vista, you must also add the switch's URL
Options>Security>Trusted Sites>Sites.
Under Vista, after I open viewer and try to
mount an open driver or removable disk, I get
a “Driver not ready” message.
This is a result of Vista's UAC (User Account Control).
1. If you are your client computer's administrator, right click the browser
icon and choose Run as. Then, choose to run the browser with the
administrator account.
2. If you are not your client computer's administrator, you must ask the
administrator to disable UAC.
KVM1116R User Guide96
The Java Applet and Java Client AP
Sun Systems
Mac Systems
Problem Resolution
I can't connect to the KVM switch. 1. The latest Java version must be installed on your client computer.
2. Check if you need to specify the Program port along with the IP
address. See “Java Client AP Login” on page 20 for details
3. Close Java reopen it, and try again.
I have installed the latest Java JRE, but I am
having performance and stability problems.
There may be issues with the latest version because it is so new. Try
using a Java version that is one or two versions earlier than the latest one.
After upgrading the firmware, after logging in
with the Java Applet Viewer or the Java Client
AP, the switch appears to still be using the old
firmware version.
Log out. Delete your Java temporary internet files as follows:
1. Open Control Panel > Java.
2. In the Temporary Internet Files section, click Settings.
3. In the Disk Space section, click Delete Files.
4. In the dialog box that comes up, click OK.
The national language characters that I input
do not appear.
Change the keyboard language of your client computer to English-UK.
Use the KVM switch's On-Screen Keyboard and set the on-screen
keyboard to the same language that the other system is using.
Java performance deteriorates. Exit the program and start again.
Pressing the Windows Menu key has no effect. Java doesn't support the Windows Menu key.
When I try to add a folder to be mounted as a
virtual media drive, I can't select the folder. My
only choice is Desktop.
In the folder selection entry field, enter the root directory of the folder you
want to add. After that, the folders contained under the root directory will
display. You can now navigate to the folder you want.
Problem Resolution
Video display problems with interface systems
(e.g. Sun Blade 1000servers).*
The display resolution should be set to 1024 x 768 @60Hz:HDB15
Under Text Mode: Go to OK mode and issue the following command:
setenv output-device screen:r1024x768x60reset-all
Under XWindow:
1. Open a console and issue the following command:
m64config -res 1024x768x60
2. Log out
3. Log in
Video display problems with interface systems
(e.g. Sun Ultra servers).*
The display resolution should be set to 1024 x 768 @ 13W3 60Hz:
Under Text Mode: Go to OK mode and issue the following
command:setenv output-device screen:r1024x768x60reset-all
Under XWindow:
1. Open a console and issue the following command:
fbconfig -res 1024x768x60
2. Log out
3. Log in
* These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA
card's manual.
Problem Resolution
When I log in to the KVM switch with my Safari
browser, it hangs when I use the Snapshot
feature.
Force close Safari, then reopen it. Don't use the Snapshot feature until
you upgrade to Mac OS 10.4.11 and Safari 3.0.4.
97KVM1116R User Guide
Redhat Systems
The Log Server
Panel-Array Mode
Problem Resolution
With Redhat 9.0 (2.4.20-8) installed as server,
the keyboard and mouse aren't working
normally with the console modules.
Choose the AS3.0 setting for your mouse synchronization mode. See Mac
and Linux Considerations, page 80 for details
With Redhat 9.0 (2.4.20-8) installed a desktop
system, the keyboard and mouse aren't
working normally with the console modules.
First, plug your keyboard and mouse into a USB 2.0 hub, then plug the
hub into the Redhat 9.0 server.
Problem Resolution
The Log Server program does not run. • The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to
access the database. This driver is automatically installed with Windows
ME, 2000 and XP.
• For Windows 98 or NT, go to the Microsoft download site: http://
www.microsoft.com and search for MDAC to retrieve the driver file:
MDAC 2.7 RTM Refresh (2.70.9001.0)
• Since this driver is used in Windows Office Suite, an alternate method of
obtaining it is to install Windows Office Suite. Once the driver file or
Suite has been installed, the Log Server will run.
Problem Resolution
Low resolution video - the screens don't
display clearly.
This can occur due to the screens being scaled to fit in the panels.
Decrease the number of panels that are displayed.
When multiple remote users are logged in,
some of them only receive a partial image.
The first user to invoke Panel Array Mode should set it to display at least
four panels.
When I try to move forward or backward one
port, the display sometimes moves forward
two ports or remains on the original port.
This can occur due to a net lag problem. The array automatically moves
through the ports at a pre-selected time. By the time it gets your input, it
has already moved forward a port on its own - but that hasn't shown up on
your display as yet. When it moves ahead or back due to your input, it
appears to have moved two ports (from its own movement plus your
“forward one port” command), or remains on the original port (from its
own forward movement plus your “back one port” command).
KVM1116R User Guide98
Specifications
Computer
Connections Direct 16
Max 256
Local 1
Remote 1
Connectors Console Port Keyboard 1 x 6-pin Mini-DIN Female (Purple)
1 x USB Type A Female (Black)
Video 1 x HDB 15 Female (Blue)
Mouse 1 x 6-pin Mini-DIN Female (Green)
1 x USB Type A Female (Black)
KVM Port 16 x RJ-45 Female (Black)
Power 1 x IEC C14
LAN 2 x RJ-45 Female (Black)
Virtual Media USB 3 x USB Type A Female (Black)
Switches Reset 1 x recessed Pushbutton
LEDs Port 16 (Green/Red/Orange)
Power 1 (Blue)
LAN 1 (Green/Red/Orange)
Emulation Keyboard/Mouse PS/2 / USB / Serial
Video 1600x1200 @ 60Hz
Scan Interval 1-255 secs
I/P Rating 100-240VAC;
50-60Hz; 1.0A
Power Consumption 15.6W
Environment Operating Temp. 32°F - 104°F
(0 - 40°C)
Storage Temp. -4°F - 140°F
(-20°C to 60°C)
Humidity 0 - 80% RH,
Non-condensing
Physical
Properties Housing Metal
Weight/Shipping Weight 2.6 kg/4 kg
Dimensions L x W x H 42.4 x 18.8 x 4.25 cm (19” 1U)
99KVM1116R User Guide
Two-Year Factory Warranty
This warranty applies only to the products you purchase for your use in accordance with this manual.
Terms of warranty
APC by Schneider Electric warrants its products to be free from defects in materials and workmanship
for a period of two years from the date of purchase. APC by Schneider Electric will repair or replace
defective products covered by this warranty. This warranty does not apply to equipment that has been
damaged by accident, negligence or misapplication or has been altered or modified in any way. Repair
or replacement of a defective product or part thereof does not extend the original warranty period. Any
parts furnished under this warranty may be new or factory-remanufactured.
Non-transferable warranty
This warranty extends only to the original purchaser who must have properly registered the product. The
product may be registered at the APC by Schneider Electric Web site, www.apc.com.
Exclusions
APC by Schneider Electric shall not be liable under the warranty if its testing and examination disclose
that the alleged defect in the product does not exist or was caused by end user’s or any third person’s
misuse, negligence, improper installation or testing. Further, APC by Schneider Electric shall not be
liable under the warranty for unauthorized attempts to repair or modify wrong or inadequate electrical
voltage or connection, inappropriate on-site operation conditions, corrosive atmosphere, repair,
installation, exposure to the elements, Acts of God, fire, theft, or installation contrary to APC by
Schneider Electric recommendations or specifications or in any event if the APC by Schneider Electric
serial number has been altered, defaced, or removed, or any other cause beyond the range of the
intended use.
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR
OTHERWISE, OF PRODUCTS SOLD, SERVICED OR FURNISHED UNDER THIS AGREEMENT OR
IN CONNECTION HEREWITH. APC BY SCHNEIDER ELECTRIC DISCLAIMS ALL IMPLIED
WARRANTIES OF MERCHANTABILITY, SATISFACTION AND FITNESS FOR A PARTICULAR
PURPOSE. APC BY SCHNEIDER ELECTRIC EXPRESS WARRANTIES WILL NOT BE ENLARGED,
DIMINISHED, OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF, APC
BY SCHNEIDER ELECTRIC RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN
CONNECTION WITH THE PRODUCTS. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES. THE WARRANTIES
SET FORTH ABOVE CONSTITUTE APC BY SCHNEIDER ELECTRIC’S SOLE LIABILITY AND
PURCHASER’S EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES. APC BY
SCHNEIDER ELECTRIC WARRANTIES EXTEND ONLY TO PURCHASER AND ARE NOT
EXTENDED TO ANY THIRD PARTIES.
IN NO EVENT SHALL APC BY SCHNEIDER ELECTRIC, ITS OFFICERS, DIRECTORS, AFFILIATES
OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT, SPECIAL, CONSEQUENTIAL OR
PUNITIVE DAMAGES, ARISING OUT OF THE USE, SERVICE OR INSTALLATION, OF THE
PRODUCTS, WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT, IRRESPECTIVE OF
FAULT, NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC BY SCHNEIDER ELECTRIC HAS
BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. SPECIFICALLY, APC
BY SCHNEIDER ELECTRIC IS NOT LIABLE FOR ANY COSTS, SUCH AS LOST PROFITS OR
REVENUE, LOSS OF EQUIPMENT, LOSS OF USE OF EQUIPMENT, LOSS OF SOFTWARE, LOSS
OF DATA, COSTS OF SUBSTITUENTS, CLAIMS BY THIRD PARTIES, OR OTHERWISE.
NO SALESMAN, EMPLOYEE OR AGENT OF APC BY SCHNEIDER ELECTRIC IS AUTHORIZED TO
ADD TO OR VARY THE TERMS OF THIS WARRANTY. WARRANTY TERMS MAY BE MODIFIED, IF
AT ALL, ONLY IN WRITING SIGNED BY AN APC BY SCHNEIDER ELECTRIC OFFICER AND
LEGAL DEPARTMENT.
KVM1116R User Guide100
Warranty claims
Customers with warranty claims issues may access the APC by Schneider Electric customer support
network through the Support page of the APC by Schneider Electric Web site, www.apc.com/support.
Select your country from the country selection pull-down menu at the top of the Web page. Select the
Support tab to obtain contact information for customer support in your region.
Radio Frequency Interference
Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
EMC evaluation of KVM1116R to KVM-USBVM was performed using shielded twisted pair CAT5
cable.
USA — FCC
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with this user
manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference. The user will bear sole responsibility for correcting
such interference.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
Canada — ICES
This Class A digital apparatus complies with Canadian ICES-3 (A) / NMB-3 (A).
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Japan — VCCI
This is a Class A product based on the standard of the Voluntary Control Council for Interference by
Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio
disturbance may occur, in which case, the user may be required to take corrective actions.
この装置は、クラス A情報技術装置です。この装置を家庭環境で使用すると電波妨害を引き起こすこと
があります。この場合には使用者が適切な対策を講ずるよう要求されることがあります。 VCCI －A
Taiwan—BSMI
警告使用者 :
這是甲類的資訊產品 , 在居住的
環境中使用時 , 可能會造成射頻
干擾 , 在這種情況下 , 使用者會
被要求採取某些適當的對策。
Australia and New Zealand
Warning: This is a Class A product. In a domestic environment this product may cause radio
interference, in which case the user might be required to take adequate measures.
European Union
This product is in conformity with the protection requirements of EU Council Directive 2014/
30/EU on the approximation of the laws of the Member States relating to electromagnetic
compatibility. APC cannot accept responsibility for any failure to satisfy the protection
requirements resulting from an unapproved modification of the product.
This product has been tested and found to comply with the limits for Class A Information
Technology Equipment according to CISPR 32/European Standard EN 55032. The limits for Class A
equipment were derived for commercial and industrial environments to provide a reasonable protection
against interference with licensed communication equipment.
Warning: This is a Class A product. In a domestic environment this product may cause radio
interference, in which case the user may be required to take adequate measures.
Korean 한국
A 급 기기 ( 업무용 방송통신기기 )
이 기기는 업무용 (A 급 ) 으로 전자파적합등록을 한 기기이오니판매자 또는 사용자는 이 점을 주의하시
기 바라며 , 가정외의지역에서 사용하는 것을 목적으로 합니다 .
