APC SMV2000AI-MS User Manual

Displayed below is the user manual for SMV2000AI-MS by APC which is a product in the Uninterruptible Power Supplies (UPSs) category. This manual has pages.

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DANGER

WARNING

CAUTION

NOTICE

Important Safety Messages

SAVE THESE INSTRUCTIONS - This section contains important instructions that should be followed

during installation and maintenance of the UPS and batteries.

Read these instructions carefully and look at the equipment to become familiar with the device before

trying to install, operate, service or maintain it. The following special messages may appear throughout this

bulletin or on the equipment to warn of potential hazards or to call attention to information that clarifies

or simplifies a procedure.

User Manual Easy UPS

SMV Series 750, 1000, 1500, 2000, 3000 VA

The addition of this symbol to either a “Danger” or “Warning” safety label indicates that an

electrical hazard exists which will result in personal injury if the instructions are not followed.

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all

safety messages that follow this symbol to avoid possible injury or death.

DANGER indicates a hazardous situation which, if not avoided, will result in death or serious

injury.

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious

injury.

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate

injury.

NOTICE is used to address practices not related to physical injury.

2 Easy UPS SMV Series 750, 1000, 1500, 2000, 3000VA

CAUTION

Product Handling Guidelines

 Adhere to all national and local electrical codes.

 This UPS is intended for indoor use only. To prevent the risk of fire or electric shock, install in a

temperature and humidity controlled indoor area, free of conductive contaminants.

 Mains socket outlet that supplies the UPS shall be installed near the UPS and shall be easily

accessible.

 UPS must be connected to an earthed mains socket outlet.

HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE

 

 

 

 

 







Failure to follow these instructions can result in injury

 Servicing of user replaceable batteries should be performed or supervised by personnel

knowledgeable about batteries and required precautions. In this case batteries are not user

replaceable.

 When replacing battery the UPS must be OFF, and its AC inlet unplugged.

 CAUTION Do not dispose of batteries in a fire. The batteries may explode.

 CAUTION Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries

according to the instructions.

 Do not open or mutilate batteries. They contain an electrolyte that is toxic and harmful to the skin

and eyes.

 CAUTION A battery can present a risk of electrical shock and high short circuit current. The

following precautions should be observed when working on batteries.

a. Remove watches, rings or other metal objects.

b. Use tools with insulated handles.

c. Wear rubber gloves and boots.

d. Do not lay tools or metal parts on top of batteries.

e. Disconnect the charging source prior to connecting or disconnecting battery terminals.

f. Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from

ground. Contact with any part of a grounded battery can result in electrical shock. The likelihood

of such shock can be reduced if such grounds are removed during installation and maintenance.

 CAUTION Risk of electric shock, do not remove the chassis cover. Servicing should be performed

by Qualified Engineer.

<18 kg

<40 lb

18-32 kg

40-70 lb

32-55 kg

70-120 lb

>55 kg

>120 lb

Easy UPS SMV Series 750, 1000, 1500, 2000, 3000VA 3

 CAUTION The UPS contains internal batteries and may present a shock hazard even when

disconnected from AC power.

 CAUTION Risk of electric shock, Battery Circuit is not isolated from AC input, hazardous voltage

may exist between battery terminals and ground. Test before touching.

 CAUTION This UPS is designed to satisfy all of requirement of PCs only.

Radio Frequency Warning

This is a category C2 UPS product. In a residential environment, this product may cause radio

interference, in which case the user may be required to take additional measures.

Inventory

Optional

USB cable

Software, User documentation

a) IEC C14 plug

to C13 plug

b) SCHUKO plug

to IEC C13 plug

c) SCHUKO plug

to IEC C19 plug

d) NEMA 5-15P plug

to IEC C13 plug

e) NEMA 5-15P plug

to IEC C19 plug

Model

Cable

SMV750I

SMV1000I

SMV1500AI

SMV2000AI

a x1

b x1

SMV3000AI

a x1

c x1

SMV750I-GR

SMV1000I-GR

SMV1500AI-GR

SMV2000AI-GR

b x2

SMV3000AI-GR

b x1

c x1

SMV750I-MS

SMV1000I-MS

SMV1500AI-MS

SMV2000AI-MS

b x1

d x1

SMV3000AI-MS

b x1

e x1

4 Easy UPS SMV Series 750, 1000, 1500, 2000, 3000VA

Features

●

ON/OFF button

●

AC Inlet

●

RS-232

●

Fuse

●

USB port

●

Battery backup outlets with surge protection

●

Fan /ventilation hole

●

Output breaker (only for SMV3000AI)

●

Battery connector

Model

Output Type

and Quantity

SMV750I

SMV1000I

SMV1500AI

SMV750I-GR

SMV1000I-GR

SMV1500AI-GR

SMV750I-MS

SMV1000I-MS

SMV1500AI-MS

Model

Output Type

and Quantity

SMV2000AI

SMV2000AI-GR

SMV2000AI-MS

Model

Output Type

and Quantity

SMV3000AI

SMV3000AI-GR

SMV3000AI-MS

Easy UPS SMV Series 750, 1000, 1500, 2000, 3000VA 5

NOTICE

Before installing the UPS, ensure the input breaker on the UPS upstream is Type C rated at 16A.

Front Panel Display

LCD

Status

1. On Line mode

2. Battery mode

3. Automatic Voltage Regulation

4. Battery capacity

5. Load capacity

6. UPS status

7. Power ON/OFF button

Place and Power On

1. Installation:

 UPS MUST be installed indoor with controlled environment free of excessive dust, corrosive air

or conductive dust.

 Do NOT install in outdoor.

 Keep out of direct sun light, water and heat sources

 Place the unit on the stable floor.

2. Connect the battery by pulling the battery handle up, and then pushing it into the unit.

 The battery connector is located on the rear panel.

-Connect prior to operation.

- Disconnect prior to transportation. Turn OFF the UPS

and remove input power cable before disconnecting the

battery connector.

3. Connect equipment to the UPS. Avoid using extension cords.

 Do NOT connect printers, heaters, or copiers to the UPS.

 During a power outage or other AC problems, the Battery Backup outlets receive power for a

limited time from the Easy UPS.

4. Plug the Easy UPS power cord directly into a wall outlet, not into a surge protector or power strip.

5. Press the ON/OFF button to turn on the unit.

 The Easy UPS should charge the battery for at least 8 hours to ensure sufficient runtime.

 Press On / OFF button in 1~3 seconds. The buzzer sound confirms that the Easy UPS is on and

provide power to outlets.

6. Cold start the UPS

 Use cold start feature to supply power to connected equipment from

the UPS batteries when the UPS is off and there is no power utility.

7. Connect and install management software

 Easy UPS is provided with management software for unattended

operating system shutdown, UPS monitoring, and UPS settings.

 Refer to www.apc.com for more information.

Battery connect step

6 Easy UPS SMV Series 750, 1000, 1500, 2000, 3000VA

Specifications

Model

SMV750I

SMV1000I

SMV1500AI

SMV2000AI

SMV3000AI

Input

Voltage

220/230/240VAC

Voltage range

165~290Vac±5Vac

165~295Vac±8Vac

Fuse

12A

20A

25A

Frequency Range

45-65 Hz (auto sensing) ±1Hz

Output

UPS Capacity (total)

750VA

525W

1000VA

700W

1500VA

1050W

2000VA

1400W

3000VA

2100W

Rated Voltage

230VAC

Transfer time

Typical 2-6 ms, 12ms max.

Waveform

Pure Sine Wave

Battery

Type

(maintenance-free)

12V/7Ah x2

lead acid

12V/7Ah x2

lead acid

12V/10Ah x2

lead acid

12V/7Ah x4

lead acid

12V/9Ah x4

lead acid

Charging time

4-6 hours recover to 90% capacity

Physical

Dimension

(D x W x H, mm)

410 x 160 x 220

455 x 180 x 240

Net Weight (kg)

13.6

17.8

23.5

25.2

Packaging

Dimension

(D x W x H, mm)

508 x 272 x 339

604 x 319 x 414

Gross Weight (kg)

16.6

20.75

26.9

28.9

Environment

Operating

temperature &

Humidity

0-90 % RH @ 0-40°C

(non-condensing)

0-95 % RH @ 0-40°C

(non-condensing)

Noise level

Less than 45dB

Enclosure

type

IP Rating

IP20

Audible Indicators and Status Icons

If the Easy UPS…

Possible cause...

Beeps every 2 seconds.

Easy UPS is running on battery. You

should consider saving any work in

progress.

Continuous Beeping.

Low battery condition and battery run-time

is very low. Promptly save any work in

progress, exit all open applications, and

shut down the operating system.

Continuous tone with illuminated.

Battery Backup outputs are overloaded.

Continuous tone with illuminated.

a. Press ON/OFF button for 1-3 seconds to mute the alarm.

b. Continuous tone will persist until battery LOW.

(<11Vdc each BATT)

: Fan fault detected

: Inverter short

: Inverter over voltage

Beeps every 4 seconds with illuminated.

The battery is near the end of useful life or

damaged.

Easy UPS SMV Series 750, 1000, 1500, 2000, 3000VA 7

Troubleshooting

Problem and Possible Cause

Solution

The Easy UPS will not turn on

The Easy UPS has not been turned on.

Press the ON/OFF button.

The Easy UPS is not connected to AC power, there is

no AC power available at the wall outlet, or the AC

power is experiencing a brownout or over voltage

condition.

Make sure the power cord is securely connected to

the wall outlet, and that there is AC power

available at the wall outlet. Where applicable,

check that the wall outlet is switched on or input

fuse works properly.

The battery is disconnected.

Refer to the Place and Power On page 5.

Connected equipment loses power

An Easy UPS overload condition has occurred.

Remove all nonessential equipment connected to

the outlets. One at a time reconnect equipment to

the Easy UPS.

The Easy UPS battery is completely discharged.

Connect the Easy UPS to AC power and recharge

for 10 hours.

The Easy UPS may require service.

Contact Schneider Electric Technical Support.

The Easy UPS is operating on battery power, while connected to AC power

The plug has partially pulled out of the wall outlet,

the wall outlet is no longer receiving AC power, or

the fuse has been blown.

Ensure that the plug is fully inserted into the wall

outlet. Ensure that the wall outlet is receiving AC

power by checking it with another device. Or

replace the fuse.

The message illuminates on the display interface

: Fan fault detected

Turn the Easy UPS off. Clean dust or foreign

materials clogging cooling fan and turn the Easy

UPS on. If the error message persists, contact

Schneider Electric Technical Support.

: Inverter short detected

Turn the Easy UPS off. Disconnect non-essential

equipment from the outlets and turn the Easy UPS

on. If the error message persists, contact Schneider

Electric Technical Support.

: Inverter over voltage detected

Contact Schneider Electric Technical Support.

The Easy UPS beeping every 4 seconds

The battery is disconnected.

Make sure the battery connector in rear panel is

connected.

The battery is near the end of useful life or damaged.

Contact Schneider Electric Technical Support if the

Easy UPS remain beeping with battery connector

securely connected.

The Easy UPS has an inadequate battery runtime

The battery is not fully charged.

The battery is near the end of useful life and should

be replaced.

Leave the Easy UPS connected to AC power for 10

hours while the battery charges to full capacity.

As a battery ages, the runtime capability decreases.

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common problems.

2. If the problem persists, contact Schneider Electric IT (SEIT) Customer Support through the APC by

Schneider Electric website, www.apc.com.

a. Note the model number and serial number and the date of purchase. The model and serial numbers

are located on the rear panel of the unit.

b. Call SEIT Customer Support and a technician will attempt to solve the problem over the phone. If

this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).

c. If the unit is under warranty, the repairs are free.

d. Service procedures and returns may vary internationally. Refer to the APC by Schneider Electric

website for country specific instructions.

3. Pack the unit in the original packaging whenever possible to avoid damage in transit. Never use foam

beads for packaging. Damage sustained in transit is not covered under warranty.

4. Always DISCONNECT THE UPS BATTERIES before shipping. The United States Department

of Transportation (DOT), and the International Air Transport Association (IATA) regulations

require that UPS batteries be disconnected before shipping. The internal batteries may remain in

the UPS.

5. Write the RMA# provided by Customer Support on the outside of the package.

6. Return the unit by insured, pre-paid carrier to the address provided by Customer Support

Warranty

The standard warranty is two (2) years from the date of purchase. SEIT standard procedure is to replace

the original unit with a factory reconditioned unit. Customers who must have the original unit back due

to the assignment of asset tags and set depreciation schedules must declare such a need at first contact

with an SEIT Technical Support representative. SEIT will ship the replacement unit once the defective

unit has been received by the repair department, or cross-ship upon the receipt of a valid credit card

number. The customer pays for shipping the unit to SEIT. SEIT pays ground freight transportation costs

to ship the replacement unit to the customer.

APC by Schneider Electric IT Customer Support Worldwide

For country specific customer support, go to the APC by Schneider Electric website, www.apc.com.

Electric Industries S.A.S., or their affiliated companies. All other trademarks are

property of their respective owners.

EN 990-91224A

04/2019