Table of Contents
APC SY48K48H-PD User Manual
Displayed below is the user manual for SY48K48H-PD by APC which is a product in the Uninterruptible Power Supplies (UPSs) category. This manual has pages.
Related Manuals
Symmetra™ PX
48, 96, and 160 kW 400 V
100 kW 208 V
Operation
3/2019
www.schneider-electric.com
Legal Information
The Schneider Electric brand and any trademarks of Schneider Electric SE and its
subsidiaries referred to in this guide are the property of Schneider Electric SE or its
subsidiaries. All other brands may be trademarks of their respective owners.
This guide and its content are protected under applicable copyright laws and
furnished for informational use only. No part of this guide may be reproduced or
transmitted in any form or by any means (electronic, mechanical, photocopying,
recording, or otherwise), for any purpose, without the prior written permission of
Schneider Electric.
Schneider Electric does not grant any right or license for commercial use of the guide
or its content, except for a non-exclusive and personal license to consult it on an "as
is" basis. Schneider Electric products and equipment should be installed, operated,
serviced, and maintained only by qualified personnel.
As standards, specifications, and designs change from time to time, information
contained in this guide may be subject to change without notice.
To the extent permitted by applicable law, no responsibility or liability is assumed by
Schneider Electric and its subsidiaries for any errors or omissions in the informational
content of this material or consequences arising out of or resulting from the use of the
information contained herein.
48, 96, and 160 kW 400 V 100 kW 208 V
Table of Contents
Important Safety Instructions — SAVE THESE
INSTRUCTIONS.........................................................................................5
Symbols in This Manual ..............................................................................5
Electromagnetic Compatibility .....................................................................6
FCC Statement ..........................................................................................6
Safety Precautions .....................................................................................6
Overview ......................................................................................................7
User Interface ............................................................................................7
Display Interface.........................................................................................7
Menu Tree............................................................................................8
Operation .....................................................................................................9
Operation Modes........................................................................................9
Operation Procedures.................................................................................9
Perform a Total Power Off....................................................................10
Start the System after Total Power Off ..................................................12
Turn the UPS Load Off ........................................................................14
Turn the UPS Load On ........................................................................15
Transfer the UPS into Maintenance Bypass Operation...........................15
Return to Normal Operation from Maintenance Bypass
Operation...........................................................................................17
View the Status Screens......................................................................20
View the Log Screen ...........................................................................20
Configuration .............................................................................................21
System Settings .......................................................................................21
Set Up the Network .............................................................................21
Change the Display Interface Settings ..................................................21
Change the Date and Time ..................................................................21
Set Up Capacity Parameters for Classic Battery .................................... 22
Configure Input Contacts.....................................................................22
Configure Output Relays .....................................................................22
Maintenance ..............................................................................................23
Life Cycle Monitoring (LCM) ......................................................................23
Parts Replacement ...................................................................................23
Determine if you need a Replacement Part ...........................................23
Return Parts to Schneider Electric........................................................24
Replacement Parts .............................................................................24
Replace a Smart Slot Card ..................................................................25
Replace a Power Module.....................................................................25
Replace a Battery ...............................................................................27
Replace a Power Distribution Module ...................................................29
Troubleshooting ........................................................................................32
Status and Alarm Messages......................................................................32
Modular Distribution Alarm List ..................................................................35
PDU Alarm List.........................................................................................36
990-3015K-001 3
Important Safety Instructions — SAVE THESE
INSTRUCTIONS 48, 96, and 160 kW 400 V 100 kW 208 V
Important Safety Instructions — SAVE THESE
INSTRUCTIONS
This manual contains important safety instructions for Symmetra PX 48 kW UPS,
Symmetra PX 100 kW UPS, SYCFXR9, SYCFXR48 Battery Cabinet, and
Symmetra PX PDPM100 that should be followed during installation and
maintenance of the UPS and batteries.
Read these instructions carefully and look at the equipment to become familiar
with it before trying to install, operate, service or maintain it. The following safety
messages may appear throughout this manual or on the equipment to warn of
potential hazards or to call attention to information that clarifies or simplifies a
procedure.
Symbols in This Manual
The addition of this symbol to a “Danger” or “Warning” safety message
indicates that an electrical hazard exists which will result in personal injury if the
instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages with this symbol to avoid possible injury
or death.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
Failure to follow these instructions will result in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result
in death or serious injury.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in
minor or moderate injury.
Failure to follow these instructions can result in injury or equipment
damage.
NOTICE
NOTICE is used to address practices not related to physical injury. The safety
alert symbol shall not be used with this type of safety message.
Failure to follow these instructions can result in equipment damage.
990-3015K-001 5
48, 96, and 160 kW 400 V 100 kW 208 V
Important Safety Instructions — SAVE THESE
INSTRUCTIONS
Please Note
Electrical equipment should only be installed, operated, serviced, and maintained
by qualified personnel. No responsibility is assumed by Schneider Electric for any
consequences arising out of the use of this material.
A qualified person is one who has skills and knowledge related to the construction,
installation, and operation of electrical equipment and has received safety training
to recognize and avoid the hazards involved.
Electromagnetic Compatibility
NOTICE
RISK OF ELECTROMAGNETIC DISTURBANCE
This is a product category C2 UPS product. In a residential environment, this
product may cause radio inference, in which case the user may be required to
take additional measures.
Failure to follow these instructions can result in equipment damage.
FCC Statement
NOTE: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Safety Precautions
DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
All safety instructions in this document must be read, understood and followed.
Failure to follow these instructions will result in death or serious injury.
DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
After the UPS system has been electrically wired, do not start up the system.
Start-up must only be performed by Schneider Electric.
Failure to follow these instructions will result in death or serious injury.
6 990-3015K-001
Overview 48, 96, and 160 kW 400 V 100 kW 208 V
Overview
User Interface
ALoad Powered LED When this LED is green, power to the load is on. When this LED is yellow, the load
is supplied through the batteries. When this LED is flashing yellow, the unit is in
bypass.
BCheck Log LED When this LED is green, a new event has been added to the event log.
CWarning LED When this LED is yellow, there are one or more warning alarms in the system.
DCritical LED When this LED is red, there are one or more critical alarms in the system.
E LCD screen Displays alarms, status data, instructional help, and configuration items.
F Arrow keys Scrolls through and select menu items.
G Enter key Opens menu items and confirms changes to the system parameters.
H Help key Opens context-sensitive help.
IESC key Returns to the previous screen displayed.
Display Interface
Overview Screens
The overview screen is the main entrance to the user functions of the display
interface. The arrow keys take you from one screen to another. When the system
is running, the display will scroll through screens showing information about the
system and any active alarms.
NOTE: The data values shown are for example only.
No Active Alarms
System Date/Time:
28-Mar-2010 10:37:01
Volts In Volts Out
L1: xxx L1: xxx
L2: xxx L2: xxx
L3: xxx L3: xxx
Out Amps kWkVA
L1:xxx xx.xxx.x
L2:xxx xx.xxx.x
L3:xxx xx.xxx.x
Symmetra PX 160 kW
Runtime: xxhr xxmin
Capacity xxx.x%
UPS Load: xxx%
990-3015K-001 7
48, 96, and 160 kW 400 V 100 kW 208 V Overview
System Bypass State:
UPS Operation
UPS State:
On Line
NOTE: Press the enter key to go from any overview screen to the main menu
screen.
Menu Tree
The menu tree provides a quick overview of the functions and views you may
access.
UPS Power Control
UPS UPS Status
UPS Tests & Diags
UPS Configuration
Total Loading
Power Dist Modular Loading
Volt-Meter
Subfeeds
Switchgear Status
Factory
Input Contacts
Environment Output Relays
Alarm Relay Map
Env Monitoring Card
Main Menu Screen Alarms All Active Alarms
Active by Severity
Active by Type
Log View New Log Items
View Entire Log
Clear Entire Log
Network Setup
Admin Local Interface
Date/Time
Device ID
Manufacturer Data
Factory Defaults
Firmware Upgrade
Life cycle Monitor
Help
On any screen and any line, press ?for context
sensitive help. Try it now...
NOTE: The display provides access to more functions than described in this
manual. Those functions should not be accessed without the assistance of
Schneider Electric Customer Support in order to avoid unwanted load impacts.
If you by accident go beyond the functions described, press the ESC key to
return to previous screens.
8 990-3015K-001
Operation 48, 96, and 160 kW 400 V 100 kW 208 V
Operation
Operation Modes
The UPS has three operation modes: normal operation, battery operation and
static bypass operation. If the UPS system includes a PDU, a PDU with modular
batteries, or an external maintenance bypass enclosure, the mode maintenance
bypass operation also becomes available.
Normal Operation
During normal operation, the UPS converts the utility/mains supply to conditioned
power for the connected load.
Battery Operation
During battery operation, the UPS provides conditioned power to the connected
load from its batteries for a finite period. The UPS transfers to battery operation if
the utility/mains power supply becomes unavailable or is outside the predefined
limits.
Static Bypass Operation
Static bypass operation is a feature that keeps the load supplied directly from the
utility/mains supply during different scenarios on the UPS or downstream from the
UPS. In static bypass operation, the utility/mains is supplying power to the
connected load directly, bypassing all internal UPS functions.
Maintenance Bypass Operation (Optional)
The UPS can be connected to a PDU, a PDU with modular batteries, or an
external maintenance bypass enclosure that enables the user to bypass the UPS
completely for maintenance purposes that might even include replacement of the
entire UPS. In this situation, the connected load will then be fed directly from the
utility/mains supply, and there will be no conditioning of the supply or battery
backup of the load.
Operation Procedures
Breakers/Switches in the System
Q1 UPS input
Q2 UPS output
Q3 Maintenance bypass
Q5 Static bypass input (only in dual utility/mains systems)
NOTE: If the system does not contain a PDU or PDU with modular batteries,
the Q1, Q2, and Q3 switches and the Q5 breaker (if present) should be
located in an optional external maintenance bypass enclosure. See the
documentation included with the maintenance bypass enclosure for additional
information.
990-3015K-001 9
48, 96, and 160 kW 400 V 100 kW 208 V Operation
Perform a Total Power Off
NOTICE
RISK OF LOAD DROP
This procedure will disconnect the load.
Failure to follow these instructions can result in equipment damage.
NOTE: If shutdown via the display is disabled, then you cannot perform this
procedure and the message: Command not allowed, UPS configured to
never shutdown appears. If you want to enable shutdown via the display, this
is done by a Schneider Electric field service engineer.
1. Select UPS > UPS Power Control > Turn UPS Off and press the enter key.
→ Turn UPS Off
Reboot UPS
UPS into Bypass
UPS to Sleep
2. Select No, Don’t Notify to shut down without delay and press the enter key.
NOTE: This action will cut all power to the load without shutting it down
first. If you want to shut down the servers first, then choose Yes, Notify
Servers. Note that this function is only available for servers with
PowerChute.
Notify PowerChute ?
Cancel
Yes, Notify Servers
→ No, Don't Notify
3. Confirm YES, Turn UPS Off and press the enter key.
Turn UPS off
Without Server
Notification?
> NO, ABORT
→> YES, Turn UPS Off
4. Wait for the UPS to turn off.
Turning UPS off,
please wait...
5. Set the UPS SYSTEM ENABLE switch to the OFF position.
Front View of the UPS
10 990-3015K-001
Operation 48, 96, and 160 kW 400 V 100 kW 208 V
6. Set the Q2 switch to the OFF position.
7. Set the Q1 switch to the OFF position.
8. Set the Q5 breaker to the OFF position (if applicable).
9. Verify that the maintenance bypass switch (Q3) is in the OFF position.
10. Set the DC DISCONNECT switch to the OFF position on all battery cabinets
and the PDU with modular batteries (if applicable) and on the UPS (only for
Symmetra PX 48 kW) .
Modular Battery Cabinets/PDU with Modular Batteries
Classic Battery Cabinet
11. Disconnect all battery units by removing them (all battery types) or pulling
them out to the disconnect line (modular batteries only).
NOTICE
RISKOF TILTING AND MODULAR BATTERY DAMAGE
To ensure that the UPS cabinet and the modular battery cabinet does not
tip, do not pull out the modular battery units beyond the red disconnect line.
If you intend to completely remove the modular battery units, remove them
from the UPS cabinet and modular battery cabinets one at a time. If you
don’t pull the modular battery units out to the red disconnect line, this could
cause deep discharge/damage to the modular batteries.
Failure to follow these instructions can result in equipment damage.
990-3015K-001 11
48, 96, and 160 kW 400 V 100 kW 208 V Operation
12. Set the upstream utility/mains power to the OFF or LOCKED OUT position. If
the UPS has a dual utility/mains supply, set both supplies to the OFF or
LOCKED OUT position.
13. Measure bypass/output DC and utility/mains to ensure that the system is
completely powered off.
Start the System after Total Power Off
NOTE: If batteries/battery units have been removed or disconnected for the
total power off, reinsert and reconnect them before starting up the system.
1. Set the upstream utility/mains power to the ON or LOCKED IN position. If the
UPS has a dual utility/mains supply, set both supplies to the ON or LOCKED
IN position.
12 990-3015K-001
Operation 48, 96, and 160 kW 400 V 100 kW 208 V
2. Set the DC DISCONNECT switch to the ON position on all modular battery
cabinets and the PDU with modular batteries (if applicable) and on the UPS
(only for Symmetra PX 48 kW).
Modular Battery Cabinets/PDU with Modular Batteries
Classic Battery Cabinet
3. Set the Q1 switch to the ON position.
4. Set the SYSTEM ENABLE switch on the UPS to the ON position.
Front View of UPS
NOTE: Wait approximately two minutes for the system to start.
990-3015K-001 13
48, 96, and 160 kW 400 V 100 kW 208 V Operation
5. Set the Q5 breaker to the ON position (if applicable).
NOTE: The H2 LED next to the Q2 switch will turn on, indicating that the
Q2 switch can be operated.
6. Set the Q2 switch on the PDU, PDU with modular batteries, or the external
maintenance bypass to the ON position.
7. Select UPS > UPS Power Control > Turn UPS On and press the enter key.
→ Turn UPS On
UPS On Into Bypass
8. Confirm by selecting Yes, Turn UPS On and press the enter key.
Confirm:
Turn UPS On ?
>NO, ABORT
→ >Yes, Turn UPS On
9. Wait for the UPS to turn on.
Turning UPS on,
Please wait...
Turn the UPS Load Off
NOTE: If shutdown via the display is disabled, then you cannot perform this
procedure and the message: Command not allowed, UPS configured to
never shutdown appears. If you want to enable shutdown via the display, this
is done by a Schneider Electric field service engineer.
1. Select UPS > UPS Power Control > Turn UPS Off and press the enter key.
→ Turn UPS Off
Reboot UPS
UPS Into Bypass
UPS To Sleep
2. Select No, Don’t Notify and press the enter key.
NOTE: This action will cut all power to the load without shutting it off first.
If you want to shut down the servers first, then choose Yes, Notify
Servers. Note that this function is only available for servers with
PowerChute.
Notify PowerChute?
Cancel
Yes, Notify Servers
→ No, Don't Notify
3. Confirm YES, Turn UPS Off and press the enter key.
Turn UPS Off Without
Server Notification?
>NO, ABORT
→ YES, Turn UPS Off
4. Wait for the UPS to turn off.
Turning UPS off,
please wait...
14 990-3015K-001
Operation 48, 96, and 160 kW 400 V 100 kW 208 V
Turn the UPS Load On
1. Select UPS > UPS Power Control > Turn UPS On and press the enter key.
→ Turn UPS On
UPS On Into Bypass
2. Confirm by selecting Yes, Turn UPS On and press the enter key.
Confirm:
Turn UPS On?
>NO, ABORT
→ >YES, Turn UPS On
3. Wait for the UPS to turn the load on.
Turning UPS on,
please wait...
Transfer the UPS into Maintenance Bypass Operation
NOTE: If shutdown via the display is disabled, then you cannot perform this
procedure and the message: Command not allowed, UPS configured to
never shutdown appears. If you want to enable shutdown via the display, this
is done by a Schneider Electric field service engineer.
1. Select UPS > UPS Power Control > UPS into Bypass and press the enter
key.
Turn UPS Off
Reboot UPS
→ UPS into Bypass
UPS to Sleep
2. Select Yes, Into Bypass and press the enter key.
Confirm:
UPS into Bypass?
NO, ABORT
→ YES, Into Bypass
3. Wait for the transfer to complete.
Putting UPS into
Bypass, please
wait....
4. Confirm that the transfer to bypass is complete.
NOTE: The H3 LED next to the Q3 switch will turn on, indicating that the
Q3 switch can be operated.
UPS is now in
Bypass.
Press any key....
5. Set the Q3 switch to the ON position.
NOTE: The H2 LED beside the Q2 switch will turn on, indicating that the
Q2 switch can be operated.
6. Set the Q2 switch to the OFF position.
990-3015K-001 15
48, 96, and 160 kW 400 V 100 kW 208 V Operation
7. Select UPS > UPS Power Control > Turn UPS Off and press the enter key.
→ Turn UPS Off
Reboot UPS
UPS into Bypass
UPS to Sleep
8. Select No, Don’t Notify and press the enter key.
Notify PowerChute ?
Cancel
Yes, Notify Servers
→ No, Don't Notify
9. Confirm by selecting YES, Turn UPS Off and press the enter key.
Turn UPS Off Without
Server Notification?
>NO, ABORT
→ >YES, Turn UPS Off
10. Wait for the UPS to turn off.
Turning UPS off,
please wait....
11. Set the UPS SYSTEM ENABLE switch to the OFF position.
Front View of UPS
12. Set the Q1 switch to the OFF position.
13. Set the Q5 breaker to the OFF position (if applicable).
16 990-3015K-001
Operation 48, 96, and 160 kW 400 V 100 kW 208 V
14. Set the DC DISCONNECT switch to the OFF position on all modular battery
cabinets and the PDU with modular batteries (if applicable) and on the UPS
(only for Symmetra PX 48 kW).
Modular Battery Cabinets/PDU with Modular Batteries
Classic Battery Cabinet
Return to Normal Operation from Maintenance Bypass Operation
1. Set the DC DISCONNECT switch to the ON position on all modular battery
cabinets and the PDU with modular batteries (if applicable) and on the UPS
(only for Symmetra PX 48 kW).
990-3015K-001 17
48, 96, and 160 kW 400 V 100 kW 208 V Operation
2. Set the Q1 switch to the ON position.
Modular Battery Cabinet/PDU with Modular Batteries
Classic Battery Cabinet
3. Set the SYSTEM ENABLE switch on the UPS to the ON position.
NOTE: Wait approximately two minutes for the system to start.
Front View of UPS
4. Set the Q5 breaker to the ON position (if applicable).
18 990-3015K-001
Operation 48, 96, and 160 kW 400 V 100 kW 208 V
5. Select UPS > UPS Power Control > UPS On into Bypass and press the
enter key.
Turn UPS On
→ UPS On into Bypass
6. Select Continue Turn On and press the enter key.
Battery back-up not
available in bypass!
>Cancel
→ >Continue Turn On
7. Confirm by selecting Yes, On Into Bypass and press the enter key.
Confirm:
UPS on Into Bypass
>NO, ABORT
→ >Yes, On Into Bypass
8. Wait for the UPS to turn the load on.
Turning UPS on Into
Bypass.
Please wait...
9. The UPS is now ON.
NOTE: The H2 LED next to the Q2 switch will turn on, indicating that the
Q2 switch can be operated.
UPS’s output is now
in bypass
Press any key...
10. Set the Q2 switch on the PDU, PDU with modular batteries or the external
maintenance bypass enclosure to the ON position.
NOTE: The H3 LED next to the Q3 switch will turn on, indicating that the
Q3 switch can be operated.
11. Set the Q3 switch to the OFF position.
12. Use the display interface to transfer the UPS out of bypass:
13. Select UPS > UPS Power Control > UPS out of Bypass and press the enter
key.
Turn UPS Off
Reboot UPS
→ UPS out of Bypass
UPS to Sleep
14. Confirm by selecting Yes, Out of Bypass and press the enter key.
Confirm:
UPS out of Bypass?
>NO, ABORT
→ >YES, Out of Bypass
15. Wait for the UPS to transfer out of bypass.
Putting UPS out of
Bypass, please
wait....
990-3015K-001 19
48, 96, and 160 kW 400 V 100 kW 208 V Operation
16. The UPS is now out of bypass and is in normal operation.
UPS is now out of
bypass
Press any key....
View the Status Screens
1. Select UPS > UPS Status and press the enter key.
UPS Power Control
→ UPS Status
UPS Tests & Diags
UPS Configuration
2. Use the arrow keys to navigate through the status screens.
Symmetra PX 160 kW
Status: On Line
No UPS Alarms
View the Log Screen
1. Select Log and press the enter key.
2. Select View New Log Items to see new log items when the Check Log LED
is green and press the enter key. To see historical events select the View
Entire Log and press the enter key.
→ View New Log Items
View Entire Log
Clear Entire Log
3. Use the arrow keys to navigate through the log screens.
Log Item ≥1 of 2
03/14/07 10:37:02
<Description>
20 990-3015K-001
Configuration 48, 96, and 160 kW 400 V 100 kW 208 V
Configuration
System Settings
Set Up the Network
1. Select Admin > Network Setup > Mode and press the enter key.
Stat:
→ Mode:
IP:
SM:
2. Select Fixed IP Addr to give a specific IP address to the UPS system or
select one of the other two methods to obtain an IP address. In this example
Fixed IP Addr mode is selected.
→ Fixed IP Addr
DHCP Only
BOOTP Only
3. Select IP (Internet Protocol),SM (Subnet Mask), and GW (GateWay) and
change the settings using the arrow keys. Press the enter key to confirm the
changes.
→ IP:
→ SM:
→ GW:
Change the Display Interface Settings
1. Select Admin > Local Interface > Display Behaviour and press the enter
key.
Local Password
→ Display Behaviour
Alarm Beeper
2. Select Contrast, Key Click, Beeper Volume, or Check Log Light and
change the settings using the arrow keys. Press the enter key to save the
changes.
→ Contrast ≥4
Key Click ≥On
Beeper Volume > High
Check Log Light
Change the Date and Time
1. Select Admin > Date/Time and press the enter key.
Network Setup
Local Interface
→ Date/Time
Device ID
2. Select Date or Time and change the settings by using the arrow keys. Press
the enter key to save the changes.
Mode: Manual
Format: mm/dd/yyyy
Date: xx/xx/xxxx
Time: xx:xx:xx
990-3015K-001 21
48, 96, and 160 kW 400 V 100 kW 208 V Configuration
Set Up Capacity Parameters for Classic Battery
NOTE: It is necessary to set up the capacity parameters for UPSs with classic
batteries. This is not necessary for UPSs with modular batteries.
1. Select UPS > UPS Configuration > Other and press the enter key.
UPS Configuration
Shutdown Output
Alarms Bypass
Default → Other
2. Select BatFrmAmpHour and input the battery capacity C10Ah and press the
enter key to confirm.
Self Test: xx days
UPS ID: XXXXX
→ BatFrmAmpHour: C10AH
Charger Rate: xxx
Configure Input Contacts
1. Select Environment > Input Contacts and press the enter key.
→ Input Contacts
Output Relays
Alarm Relay Map
2. Select desired input contact, 1 through 4, select Configuration, and press
the enter key.
Input Contact:xof4
<contact name>
Status: Normal
→ Configuration
3. Change the settings for Name/Location,Alarms,Severity, and Normal
state.
Name/Location x
Alarms: Enabled
Severity: Critical
Normal: Open
Configure Output Relays
1. Select Environment > Output Relays and press the enter key.
Input Contacts
→ Output Relays
Alarm Relay Map
2. Select desired output relay, 1 through 4, select Configuration, and press the
enter key.
Output Relay:xof4
<relay name>
Status: Closed
→ Configuration
3. Change the settings for Name and Normal position for the selected output
relay.
Relay x Name
<output relay>
Normal: Closed
22 990-3015K-001
Maintenance 48, 96, and 160 kW 400 V 100 kW 208 V
Maintenance
Life Cycle Monitoring (LCM)
The Life Cycle Monitoring (LCM) function provides UPS preventive maintenance
advice. It is currently only supported on Symmetra PX 100 kW UPSs.
The display shows the following three messages:
Display Message Description – corrective action
Contact Schneider Electric for Secure Start-Up Start-up check is recommended. Please call the Schneider Electric
support center.
Warranty Expiring Soon The end of the contractual legal warranty. Please call the Schneider
Electric support center.
Technical Check Recommended Regular maintenance requirements and the end of service life
consumable components. Please call the Schneider Electric
support center.
In addition to these messages, the Warning LED lights up and the buzzer sounds.
These messages can be disabled by choosing Admin >Life Cycle Monitor >
Settings >Yes. This will cause the Warning LED to go out, the buzzer to stop
and remove any Life Cycle Monitoring messages.
Parts Replacement
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Apply appropriate personal protective equipment (PPE) and follow safe
electrical work practices for all part replacement procedures.
Failure to follow these instructions will result in death or serious injury.
Determine if you need a Replacement Part
To determine if you need a replacement part, contact Schneider Electric and
follow the procedure below so that the representative can assist you promptly:
1. In the event of an alarm condition, scroll through the alarm lists, record the
information, and provide it to the representative.
2. Write down the serial number of the unit so that you will have it easily
accessible when you contact Schneider Electric.
3. If possible, call Schneider Electric from a telephone that is within reach of the
display so that you can gather and report additional information to the
representative.
4. Be prepared to provide a detailed description of the problem. A representative
will help you solve the problem over the telephone, if possible, or will assign a
return material authorization (RMA) number to you. If a module is returned to
Schneider Electric, this RMA number must be clearly printed on the outside of
the package.
5. If the unit is within the warranty period and has been started up by Schneider
Electric, repairs or replacements will be performed free of charge. If it is not
within the warranty period, there will be a charge.
6. If the unit is covered by a Schneider Electric service contract, have the
contract available to provide information to the representative.
990-3015K-001 23
48, 96, and 160 kW 400 V 100 kW 208 V Maintenance
Return Parts to Schneider Electric
To return an inoperable part to Schneider Electric, contact Schneider Electric
customer support to obtain an RMA number.
Pack the part in the original shipping materials, and return it by insured, prepaid
carrier. The customer support representative will provide the destination address.
If you no longer have the original shipping materials, ask the representative about
obtaining a new set.
• Pack the part properly to avoid damage in transit. Never use styrofoam beads
or other loose packaging materials when shipping a part. The part may settle
in transit and become damaged.
• Enclose a letter in the package with your name, RMA number, address, a
copy of the sales receipt, description of the problem, a phone number, and a
confirmation for payment (if necessary).
NOTE: Damages sustained in transit are not covered under warranty.
Replacement Parts
DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
All safety instructions in this document must be read, understood and followed.
Failure to follow these instructions will result in death or serious injury.
DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
Only trained personal familiar with the construction and operation of the
equipment, as well as the electrical and mechanical hazards involved, may
install and remove system components.
Failure to follow these instructions will result in death or serious injury.
NOTE: A maximum of two smart slots can be used.
Part Part number
16 kW power module for 48, 96 and 160 kW 400 V SYPM10K16H
10 kW power module for 100 kW 208V, high efficiency SYPM10KF2
Modular battery string (four battery units) SYBT9-B4
Modular battery unit SYBTU2-PLP
SmartSlot relay I/O module (option) AP9613
Modbus/Jbus interface card (option) AP9622
Network management card (option) Go to www.apc.com for a list of network management cards
Power distribution module Go to www.apc.com for a complete list of breakers
24 990-3015K-001
Maintenance 48, 96, and 160 kW 400 V 100 kW 208 V
Replace a Smart Slot Card
A. Only the cards in these two locations can be replaced.
1. Loosen the two screws on the sides of the card and carefully pull it out of the
cabinet.
2. Install the new card and fasten it with the two screws.
NOTE: The UPS has an embedded network management card.
Replace a Power Module
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Electrical equipment must be installed, operated, serviced, and maintained only
by qualified personnel.
Failure to follow these instructions will result in death or serious injury.
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
If power modules are removed, blanking panels must be installed to restrict
access to live parts. Blanking panels can be obtained from Schneider Electric.
Failure to follow these instructions will result in death or serious injury.
CAUTION
HAZARD OF PERSONAL INJURY
Two persons are required for lifting a power module.
Failure to follow these instructions can result in injury or equipment
damage.
990-3015K-001 25
48, 96, and 160 kW 400 V 100 kW 208 V Maintenance
1. Turn the UPS into maintenance bypass operation following the procedure
Transfer the UPS into Maintenance Bypass Operation, page 15.
2. Turn the enable switch to the unlocked position on the power module.
3. Unscrew the spring-activated knobs on both sides of the power module.
4. Pull the power module up and out of the cabinet as far as the lock mechanism
allows.
5. Release the lock by pressing the black plastic tab on both sides of the
module.
6. Pull the module out of the cabinet.
7. Carefully guide the new power module completely into the cabinet.
CAUTION
HAZARD OF EQUIPMENT DAMAGE
Do not attempt to insert the power module using excessive force, but make
sure that it is in place before continuing.
Failure to follow these instructions can result in injury or equipment
damage.
8. Tighten the spring-activated knobs on both sides of the power module to
ensure proper contact.
9. Turn the enable switch to the locked position on the power module.
CAUTION
HAZARD OF EQUIPMENT DAMAGE
Tighten the spring-activated knobs before turning the enable switch to
ensure that the module makes proper contact within the unit. The power
module will not operate unless the enable switch is engaged. If it has not
engaged, take out the power module and insert it again
Failure to follow these instructions can result in injury or equipment
damage.
26 990-3015K-001
Maintenance 48, 96, and 160 kW 400 V 100 kW 208 V
10. Return to normal operation by following the procedure Return to Normal
Operation from Maintenance Bypass Operation, page 17.
Replace a Battery
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• Battery circuit breakers must be installed according to the specifications and
requirements as defined by Schneider Electric.
• Servicing of batteries must only be performed or supervised by qualified
personnel knowledgeable of batteries and the required precautions. Keep
unqualified personnel away from batteries.
• Do not dispose of batteries in a fire as they can explode.
• Do not open, alter, or mutilate batteries. Released electrolyte is harmful to
the skin and eyes. It may be toxic.
Failure to follow these instructions will result in death or serious injury.
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Batteries can present a risk of electric shock and high short-circuit current. The
following precautions must be observed when working on batteries
• Remove watches, rings, or other metal objects.
• Use tools with insulated handles.
• Wear protective glasses, gloves and boots.
• Do not lay tools or metal parts on top of batteries.
Failure to follow these instructions will result in death or serious injury.
WARNING
RISK OF EQUIPMENT DAMAGE
• When replacing batteries, always replace with the same type and number of
batteries or battery packs.
• Wait until the system is ready to be powered up before installing batteries in
the system. The time duration from battery installation until the UPS system
is powered up must not exceed 72 hours or 3 days.
• Batteries must not be stored more than six months due to the requirement of
recharging. If the UPS system remains de-energized for a long period, we
recommend that you energize the UPS system for a period of 24 hours at
least once every month. This charges the batteries, thus avoiding
irreversible damage.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.
990-3015K-001 27
48, 96, and 160 kW 400 V 100 kW 208 V Maintenance
Storage of Battery Units
Ambient temperature:
-15 to 40 °C (5 to 104 °F)
Relative humidity: 25-85% Non-condensing The battery units must be stored with their
protective packaging still in place.
The battery units must be stored indoors in
a place free from:
• vibration
• dust
• direct sunlight
• moisture
NOTE: Stored battery units must be recharged at regular intervals depending
on the storage temperature:
Storage temperature Recharge interval
-15 to 20 °C (5 to 68 °F) 9 months
20 to 30 °C (68 to 86 °F) 6 months
30 to 40 °C (86 to 104 °F) 3 months
NOTE: Do not store batteries for more than 12 months.
CAUTION
HAZARD OF PERSONAL INJURY
Two persons are required for lifting a battery unit.
Failure to follow these instructions can result in injury or equipment
damage.
28 990-3015K-001
Maintenance 48, 96, and 160 kW 400 V 100 kW 208 V
1. Perform one of the following:
–For systems with one battery cabinet: Turn the UPS into maintenance
bypass operation following the procedureTransfer the UPS into
Maintenance Bypass Operation, page 15. This is recommended during
battery unit replacement.
–For systems with redundant battery cabinets: Go to step 2.
2. Open the battery breaker(s) on the battery cabinet (or UPS) where the
replacement battery unit will be installed.
3. Holding the handle, gently lift the battery unit and pull it halfway out. A locking
mechanism prevents the battery unit from being pulled all the way out.
4. Release the locking mechanism by lifting the battery unit. Pull the battery unit
completely out while supporting it.
5. Push the replacement battery unit into the system.
NOTE: When replacing battery units, always replace both battery units A
+B or C+D (see illustration below) as they are connected in pairs.
For four battery units in a row it is recommended to replace all four at the
same time to ensure optimal runtime (Example 1). The battery units can
also be replaced in twos, but always A+B (Example 2) or C+D (Example
3).
Four battery units in a row
Column A Column B Column C Column D
Example 1 –
Recommended
New New New New
Example 2 – Minimum
requirement
New New Old Old
Example 3 – Minimum
requirement
Old Old New New
NOTE: Allow battery units a 24-hour recharging period after system
startup/battery unit replacement for battery unit monitoring data to
become fully reliable.
6. If the UPS was transferred to maintenance bypass operation in step 1, return
to normal operation by following the procedure Return to Normal Operation
from Maintenance Bypass Operation, page 17.
7. Close the battery breaker(s).
Replace a Power Distribution Module
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Electrical equipment must be installed, operated, serviced, and maintained only
by qualified personnel.
Failure to follow these instructions will result in death or serious injury.
990-3015K-001 29
48, 96, and 160 kW 400 V 100 kW 208 V Maintenance
CAUTION
RISK OF INJURY OR EQUIPMENT DAMAGE
• Install only Schneider Electric power distribution modules with matching
output voltage.
• Install power distribution modules starting from the bottom of the panel to
avoid cable congestion.
• Save filler plates for future reuse. If a power distribution module is removed,
a filler plate must be installed to cover the open busbar.
• Slot locks (attached together in pairs) must always be installed on all power
distribution module positions in the panel whether filled by a power
distribution module or a filler plate.
• Make sure all breakers on the power distribution modules being installed are
in the OFF (open) position.
Failure to follow these instructions can result in injury or equipment
damage.
1. Shut down the system by following the procedure Perform a Total Power Off,
page 10.
2. Set all breakers on the power distribution module in OFF position.
3. Disconnect the power cable from the power distribution module’s extension
cable or rack-mount PDU.
4. Insert the slot key in the slot lock.
OFF OFF OFF
OFF OFF OFF
5. Squeeze the sides of the key inwards to grasp the slot lock firmly.
6. Pull the slot key out while squeezing to extract the slot lock from the slot.
30 990-3015K-001
Maintenance 48, 96, and 160 kW 400 V 100 kW 208 V
7. Open the enable switch on the module and gently pull the module out of the
cabinet.
8. Take the replacement power distribution module and open the enable switch.
Route the power cable through the top of the cabinet and slide the power
distribution module into place.
9. Fasten the latch to lock the module.
10. Install the slot lock by pressing it into the slots.
OFF OFF OFF
OFF OFF
OFF
11. Connect the power distribution module cable to the appropriate equipment.
12. Switch the breakers to the ON position.
13. Start up the system by following the procedure Start the System after Total
Power Off, page 12.
990-3015K-001 31
48, 96, and 160 kW 400 V 100 kW 208 V Troubleshooting
Troubleshooting
DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
Only trained personal familiar with the construction and operation of the
equipment, as well as the electrical and mechanical hazards involved, may
install and remove system components.
Failure to follow these instructions will result in death or serious injury.
Status and Alarm Messages
This section lists the status and alarm messages that the UPS might display. The
messages are listed in alphabetical order, and a suggested corrective action is
listed with each alarm message to help you troubleshoot problems.
NOTE: Contact Schneider Electric Customer Support if you see alarm or
status messages that are not listed here.
NOTE: If a problem is reported, ensure that the system component in question
is correctly installed.
Display Messages
Display Message Meaning Corrective Action
Battery Alarm A battery module has become inoperable
and requires replacement.
Replace battery. See Replace a Battery,
page 27 or contact Schneider Electric
Customer Support for replacement of a
classic battery.
Battery Charger Alarm The battery charger is not functioning
properly.
Contact Schneider Electric Customer
Support.
Battery High Temperature Alarm The temperature of one or more battery
units has exceeded system specifications.
Ensure that the ambient temperature meets
the specifications of the system. If the
ambient temperature is below 40 °C (104 °
F), then initiate a self-test to detect any
damaged battery units. Replace any
damaged battery units.
Battery High Voltage Alarm The battery voltage is too high and the
charger has been deactivated.
Contact Schneider Electric Customer
Support.
Battery Monitor Card Alarm The battery monitor card has become
inoperable.
Contact Schneider Electric Customer
Support.
Battery Monitor Card Removed The battery monitor card has been
removed.
Contact Schneider Electric Customer
Support.
Contact Schneider Electric For Secure
Start-Up
The UPS has been running 5 days. Start-up
check by a Schneider Electric Field Service
Engineer (FSE) is recommended.
Contact Schneider Electric Customer
Support.
Discharged Battery The UPS is online and the battery charge is
low.
No corrective action necessary. Note: If the
input voltage becomes unavailable, runtime
will be limited.
Extended Run Frame Alarm One of the battery cabinets has become
inoperable.
Contact Schneider Electric Customer
Support.
External DC Disconnect Switch Open The external DC DISCONNECT switch
tripped. Battery power is not available or the
runtime is lower than expected.
Close the external DC DISCONNECT
switch. If the problem continues, call
Schneider ElectricCustomer Support.
External Switch Gear Communication
Card Alarm
The external switch gear communication
card has become inoperable.
Contact Schneider Electric Customer
Support.
External Switch Gear Communication
Card Removed
The system no longer detects an external
switch gear communication card.
Option 1: Ensure the external switch gear
communication card is installed properly.
32 990-3015K-001
Troubleshooting 48, 96, and 160 kW 400 V 100 kW 208 V
Display Message Meaning Corrective Action
Option 2: Contact Schneider Electric
Customer Support.
Graceful Shutdown Initiated A graceful shutdown or reboot has been
initiated from the display interface or other
accessory.
No corrective action necessary.
In Bypass: Hardware Not Fully
Functional
The system has transferred into bypass
because an event has occurred.
Contact Schneider Electric Customer
Support.
In Bypass: Overload The system has transferred into bypass
because the load has exceeded the power
capacity of the system.
Option 1: Decrease the load.
Option 2: Add a power module to the
system.
In Bypass: User-Initiated The system has been transferred into
bypass due to user action.
Check for any abnormalities with the
system.
Transfer the system to normal operation.
Internal Communication Bus Alarm One of the buses used for communication
between the UPS modules has become
inoperable.
Contact Schneider Electric Customer
Support.
Input Voltage or Frequency Cannot
Support Bypass
The frequency or voltage is out of
acceptable range for bypass. This message
occurs when the UPS is online, and
indicates that bypass mode may not be
available if required.
Correct the input voltage to provide
acceptable voltage or frequency.
Inverter Not Synchronized To AC Input System cannot synchronize to AC line and
bypass mode may not be available.
Option 1: Decrease the sensitivity to input
frequency.
Option 2: Correct the input voltage to
provide acceptable voltage/frequency.
Load (kVA) Alarm The load has exceeded the user specified
load alarm threshold.
Option 1: Use the display interface to raise
the alarm threshold.
Option 2: Reduce the load.
Local Management-To-UPS
Communication Lost
Internal communications in the system is no
longer available.
Contact Schneider Electric Customer
Support.
Loss Of Battery Capacity (Lower Than
50%)
The battery capacity is estimated to be
below 50% of the expected.
Replace battery. See Replace a Battery,
page 27 or contact Schneider Electric
Customer Support for replacement of a
classic battery.
Loss Of Battery Capacity (Lower Than
75%)
The battery capacity is estimated to be
below 75% of the expected.
Replace battery. See Replace a Battery,
page 27 or contact Schneider Electric
Customer Support for replacement of a
classic battery.
Low Battery The UPS is in battery operation and the
battery charge is low.
Runtime is limited. Shut down the system
and the load equipment or restore the input
voltage.
Main Intelligence Module Alarm The main intelligence module has become
inoperable and requires replacement.
Contact Schneider Electric Customer
Support.
No Batteries Detected No battery power is available. Option 1: Ensure the batteries are installed
properly.
Option 2: Check to see whether the DC
Breaker has been tripped.
Option 3: Contact Schneider Electric
Customer Support.
No Power Modules Detected No power modules are available. Option 1: Ensure that the power modules
are properly installed, the two fastening
screws are tight, and the enable switch is
engaged.
Option 2: Check for other communication
alarm messages in the log.
Overload On UPS The load has exceeded the system power
capacity.
Option 1: Decrease the load.
Option 2: Add a power module to the
system.
990-3015K-001 33
48, 96, and 160 kW 400 V 100 kW 208 V Troubleshooting
Display Message Meaning Corrective Action
Power Module Alarm A power module has become inoperable
and requires replacement.
Replace power module. See
Replace a Power Module, page 25.
Power Outage The input voltage is not acceptable for
normal operation.
Contact Schneider Electric Customer
Support.
Redundancy Alarm Actual power module redundancy has fallen
below user-specified redundancy alarm
threshold. At least one power module has
become inoperable, or the load has
increased.
Option 1: If possible, install additional
power modules. See
Replace a Power Module, page 25.
Option 2: Replace inoperable modules. See
Replace a Power Module, page 25.
Option 3: Reduce the load.
Option 4: Change alarm limit.
Redundancy Lost The UPS no longer detects redundant
power modules. One or more power
modules have become inoperable, or the
load has increased.
Option 1: If possible, install additional
power modules. See
Replace a Power Module, page 25.
Option 2: Replace inoperable modules. See
Replace a Power Module, page 25.
Option 3: Reduce the load.
Option 4: Change alarm limit.
Redundant Intelligence Module Alarm The redundant intelligence module has
become inoperable and requires
replacement.
Contact Schneider Electric Customer
Support.
Redundant Intelligence Module in
Control
The main intelligence module has become
inoperable, and the redundant intelligence
module is functioning as the primary
intelligence module.
Contact Schneider Electric Customer
Support.
Replacement Battery Needed One or more battery packs have been
detected to be inoperable (caused by
symmetry event, fuse blown, over-
temperature event, or wrong battery type).
The UPS display will point out the position
of the batteries you have to replace.
Replace battery unit(s). See
Replace a Battery, page 27
or contact Schneider Electric Customer
Support for replacement of a classic battery.
Runtime Alarm The predicted runtime is lower than the
user-specified minimum runtime alarm
threshold. At least one battery module has
become inoperable or the load has
increased.
Option 1: Install additional battery modules.
Option 2: Replace the inoperable battery
modules.
See
Replace a Battery, page 27
or contact Schneider Electric Customer
Support for replacement of a classic battery.
Option 3: Reduce the load.
Option 4: Change alarm limit.
Site Wiring Incorrect There is a problem with the phase rotation
or a phase is missing in the input voltage to
the UPS, or the neutral is missing.
Contact the certified electrician that installed
the system.
Static Bypass Switch Module Not Fully
Functional
The static bypass switch module has
become inoperable and requires
replacement.
Contact Schneider Electric Customer
Support.
Static Bypass Switch Module Removed The system no longer detects a static
bypass switch module.
Option 1: Ensure that the static bypass
switch module is installed properly.
Option 2: Call Schneider Electric Customer
Support for replacement of the static bypass
switch module.
System in Maintenance Bypass The system is in maintenance bypass: the
Q2 breaker is open and the Q3 breaker is
closed.
No corrective action necessary.
System Power Supply Card Alarm The system power supply card has become
inoperable and requires replacement.
Ensure that the power supply card is
installed properly. See
Replace a Smart Slot Card, page 25.
34 990-3015K-001
Troubleshooting 48, 96, and 160 kW 400 V 100 kW 208 V
Display Message Meaning Corrective Action
System Start-Up Configuration Incorrect The system configuration download did not
succeed. Unable to determine the system
voltage or frame size.
Check for other alarms and contact
Schneider Electric Customer Support.
Technical Check Recommended Regular maintenance requirements and the
end of service life consumable components.
Contact Schneider Electric Customer
Support.
Warranty Expiring Soon The end of the contractual legal warranty. Contact Schneider Electric Customer
Support.
Modular Distribution Alarm List
The display interface will identify the number of the power distribution modules
that has caused an alarm or warning.
Display Message Meaning Corrective Action
High Module Current Alarm The threshold of the high module current
has been exceeded.
Evaluate the threshold setting. If necessary,
adjust it for your situation.
High Subfeed Current Alarm The threshold of the high subfeed current
has been exceeded.
Evaluate the threshold setting. If necessary,
adjust it for your situation.
Low Module Current Alarm The threshold of the low module current has
been exceeded.
Evaluate the threshold setting. If necessary,
adjust it for your situation.
Low Subfeed Current Alarm The threshold of the low subfeed current
has been exceeded.
Evaluate the threshold setting. If necessary,
adjust it for your situation.
Max Module Current Alarm The threshold of the maximum module
current has been exceeded.
Evaluate the threshold setting. If necessary,
adjust it for your situation.
Max Subfeed Current Alarm The threshold of the maximum subfeed
current has been exceeded.
Evaluate the threshold setting. If necessary,
adjust it for your situation.
Min Module Current Alarm The threshold of the minimum module
current has been exceeded.
Evaluate the threshold setting. If necessary,
adjust it for your situation.
Min Subfeed Current Alarm The threshold of the minimum subfeed
current has been exceeded.
Evaluate the threshold setting. If necessary,
adjust it for your situation.
Communication Lost With Metering
Board Alarm
Communication has been lost with the
power distribution module.
Check the communication cables to ensure
that they are properly connected. Contact
Schneider Electric Customer Support (see
the back cover).
Module Breaker Open Alarm A modular circuit breaker is open. Check the modular circuit breakers to see if
one has been over-loaded. Replace if
necessary.
Subfeed Breaker Open Alarm A subfeed circuit breaker is open. Check the subfeed circuit breakers to see if
one has been over-loaded.
990-3015K-001 35
48, 96, and 160 kW 400 V 100 kW 208 V Troubleshooting
PDU Alarm List
Display Message Meaning Corrective Action
System In Maintenance Bypass The system is in maintenance bypass: the
Q2 switch is open and the Q3 switch is
closed.
No corrective action necessary.
Min Output Voltage Alarm Phase-to-neutral output voltage for phase
<L-N> has dropped below the configured
limit.
Evaluate the threshold setting. If necessary,
adjust it for your situation.
Max Output Voltage Alarm Phase-to-neutral output voltage for phase
<L-N> exceeded the configured limit.
Evaluate the threshold setting. If necessary,
adjust it for your situation.
Max Total Output Current Alarm Current of output phase <n> exceeded the
configured limit.
Evaluate the threshold setting. If necessary,
adjust it for your situation.
Min Total Output Current Alarm Current of output phase <n> dropped below
the configured limit.
Evaluate the threshold setting. If necessary,
adjust it for your situation.
Output Frequency Alarm Frequency of the output current is above or
below the range that is configured as
acceptable.
Evaluate the threshold setting. If necessary,
adjust it for your situation.
Critical Input Contact Fault A user-configured contact connected to the
system is reporting an alarm condition.
Determine why the alarm has occurred. This
is a user-specific alarm setting.
System Mode Alarm1The Q1 switch is open, and the UPS is
disconnected from the input voltage.
Close the Q1 switch to reconnect the UPS
to utility/mains power.
System Mode Alarm1The Q2 & Q3 switches are open, and the
system is not supporting the connected
equipment.
For safety reasons, ensure that the switches
were not closed for maintenance purposes.
If the switches are open, close Q2 for UPS
operation, and Q3 for maintenance bypass.
System Mode Alarm1The alarm will be active in the event Q3 is
on at the same time as Q1 and Q5.
Option 1: Resume normal UPS operation.
Option 2: Go to maintenance bypass.
Option 3: Contact Schneider Electric
Customer Support.
Transformer Overheating The temperature of the transformer has
exceeded 180 °C.
Option 1: Resume normal UPS operation.
Option 2: Go to maintenance bypass.
Option 3: Contact Schneider Electric
Customer Support.
Cooling Fan Outage Alarm One fan is not working or not spinning fast
enough, or one pole of the 3-pole circuit
breaker has tripped.
Option 1: Make sure all four fans are
running.
Option 2: Check breaker positions.
Option 3: Contact Schneider Electric
Customer Support.
36 990-3015K-001
1. See the event log for further clarification.
Printed in:
Schneider Electric
Schneider Electric
35 rue Joseph Monier
92500 Rueil Malmaison
France
+ 33 (0) 1 41 29 70 00
*990-3015K-001*
As standards, specifications, and design change from time to time,
please ask for confirmation of the information given in this publication.
© 2013 – 2019 Schneider Electric. All rights reserved.
990-3015K-001