Table of Contents
- About this manual
- Chapter 1: Hardware Setup
- Chapter 2: Using your ASUS All-in-One PC
- Chapter 3: Working with Windows® 10
- Chapter 4: Recovering your system
- Chapter 5: Repairing or Modifying your ASUS All-in-One PC
- Appendices
- Notices
- Federal Communication Commission Interference Statement
- RF exposure warning
- Canadian Department of Communications Statement
- IC Radiation Exposure Statement for Canada
- Canada, Industry Canada (IC) Notices
- Radio Frequency (RF) Exposure Information
- Canada, avis d’Industry Canada (IC)
- Déclaration d’exposition aux radiations
- Wireless Operation Channel for Different Domains
- IC
- CE Mark Warning
- REACH
- Global Environmental Regulation Compliance and Declaration
- ASUS Recycling/Takeback Services
- Coating Notice
- Rechargeable Battery Recycling Service in North America
- Prevention of Hearing Loss
- ENERGY STAR complied product
- TCO Certification (for A6421 only)
- Notices
ASUS A6421UTH-BG009X-OSS User Manual
Displayed below is the user manual for A6421UTH-BG009X-OSS by ASUS which is a product in the All-in-One PCs/Workstations category. This manual has pages.
Related Manuals
A4321 / A6421 Series
User Guide
ASUS All-in-One PC
2
COPYRIGHT INFORMATION
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by
any means, except documentation kept by the purchaser for backup purposes, without the express
written permission of ASUSTeK COMPUTER INC. (“ASUS”).
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES
OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION
OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL
USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE
CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY
ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND
SOFTWARE DESCRIBED IN IT.
Copyright © 2017 ASUSTeK COMPUTER INC. All Rights Reserved.
LIMITATION OF LIABILITY
Circumstances may arise where because of a default on ASUS’ part or other liability, you are entitled to
recover damages from ASUS. In each such instance, regardless of the basis on which you are entitled to
claim damages from ASUS, ASUS is liable for no more than damages for bodily injury (including death)
and damage to real property and tangible personal property; or any other actual and direct damages
resulted from omission or failure of performing legal duties under this Warranty Statement, up to the
listed contract price of each product.
ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or
infringement under this Warranty Statement.
This limit also applies to ASUS’ suppliers and its reseller. It is the maximum for which ASUS, its suppliers,
and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS ASUS LIABLE FOR ANY OF THE FOLLOWING: (1) THIRD-PARTY CLAIMS
AGAINST YOU FOR DAMAGES; (2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR (3) SPECIAL,
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING
LOST PROFITS OR SAVINGS), EVEN IF ASUS, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR
POSSIBILITY.
SERVICE AND SUPPORT
Visit our multi-language web site at https://www.asus.com/support/
E13087
Revised Edition V2
June 2017
ASUS All-in-One PC
3
Contents
About this manual ..................................................................................................... 6
Conventions used in this manual ........................................................................7
Typography .......................................................................................................................7
Icons .................................................................................................................................... 8
Safety information .....................................................................................................9
Setting up your system .................................................................................................9
Care during use ............................................................................................................... 9
Sound Pressure Warning .............................................................................................. 11
DC Fan Warning ............................................................................................................... 11
Package contents ......................................................................................................12
Chapter 1: Hardware Setup
Getting to know your ASUS All-in-One PC .......................................................13
Front view .......................................................................................................................... 13
Side views ..................................................................................................................... 16
Left side view ................................................................................................................... 16
Right side view ................................................................................................................ 16
Rear view ......................................................................................................................18
Chapter 2: Using your ASUS All-in-One PC
Placing on the desktop ............................................................................................ 21
Setting up your ASUS All-in-One PC ...................................................................22
Connecting the wired keyboard and mouse ........................................................ 22
Connecting the wireless keyboard and mouse (optional) .............................. 23
Powering on the system...............................................................................................24
Using the touch screen ............................................................................................ 26
Gestures for the touch screen panel ................................................................... 27
Using touch screen panel gestures on Windows® 10 ....................................... 27
ASUS All-in-One PC
4
Chapter 3: Working with Windows® 10
Starting for the first time .........................................................................................31
Start menu ...................................................................................................................32
Launching the Start menu .......................................................................................... 33
Opening programs from the Start menu ............................................................... 33
Windows® apps ...........................................................................................................34
Working with Windows® apps ................................................................................... 35
Customizing Windows® apps ..................................................................................... 35
Task view ....................................................................................................................... 38
Snap feature ................................................................................................................39
Snap hotspots .................................................................................................................. 39
Action Center ..............................................................................................................41
Other keyboard shortcuts ......................................................................................42
Connecting to wireless networks ........................................................................44
Wi-Fi .....................................................................................................................................44
Bluetooth .......................................................................................................................... 45
Connecting to wired networks .............................................................................46
Configuring a dynamic IP/PPPoE network connection .................................... 46
Configuring a static IP network connection ......................................................... 47
Turning your ASUS All-in-One PC off .................................................................. 48
Putting your ASUS All-in-One PC to sleep ........................................................49
Chapter 4: Recovering your system
Entering the BIOS Setup ..........................................................................................51
Quickly enter the BIOS .................................................................................................. 51
Recovering your system ..........................................................................................52
Performing a recovery option .................................................................................... 53
Chapter 5: Repairing or Modifying your ASUS All-in-One PC
Installing a RAM module ......................................................................................... 55
Removing and replacing the Hard Disk Drive (HDD) ................................... 59
ASUS All-in-One PC
5
Appendices
Notices ........................................................................................................................... 63
Federal Communication Commission Interference Statement ..................... 63
RF exposure warning ..................................................................................................... 64
Canadian Department of Communications Statement ....................................65
IC Radiation Exposure Statement for Canada ......................................................65
Canada, Industry Canada (IC) Notices .....................................................................65
Radio Frequency (RF) Exposure Information ........................................................66
Canada, avis d’Industry Canada (IC) ........................................................................ 66
Déclaration d’exposition aux radiations ................................................................66
Wireless Operation Channel for Different Domains ........................................... 67
IC ........................................................................................................................................... 67
CE Mark Warning .............................................................................................................67
REACH ................................................................................................................................. 69
Global Environmental Regulation Compliance and Declaration .................. 69
ASUS Recycling/Takeback Services .......................................................................... 69
Coating Notice .................................................................................................................70
Rechargeable Battery Recycling Service in North America ............................. 70
Prevention of Hearing Loss ........................................................................................ 70
ENERGY STAR complied product .............................................................................. 71
TCO Certification (for A6421 only) ............................................................................ 72
ASUS All-in-One PC
6
About this manual
This manual provides information about the hardware and software
features of your ASUS All-in-One PC, organized through the following
chapters:
Chapter 1: Hardware Setup
This chapter details the hardware components of your ASUS All-
in-One PC.
Chapter 2: Using your ASUS All-in-One PC
This chapter provides you with information on using your ASUS
All-in-One PC.
Chapter 3: Working with Windows® 10
This chapter provides an overview of using Windows® 10 in your
ASUS All-in-One PC.
Chapter 4: Recovering your system
This chapter provides recovery options for your ASUS All-in-One
PC.
Chapter 5: Repairing or Modifying your ASUS All-in-One PC
This chapter guides you through the process of repairing and
modifying parts of your All-in-One PC.
Appendices
This section includes notices and safety statements for your ASUS
All-in-One PC.
ASUS All-in-One PC
7
Conventions used in this manual
To highlight key information in this manual, some texts are presented as
follows:
IMPORTANT! This message contains vital information that must be
followed to complete a task.
NOTE: This message contains additional information and tips that can
help complete tasks.
WARNING! This message contains important information that must be
followed to keep you safe while performing tasks and prevent damage to
your device’s data and components.
Typography
Bold =This indicates a menu or an item that must be selected.
Italic = This indicates sections that you can refer to in this manual.
ASUS All-in-One PC
8
All illustrations and screenshots in this manual are for reference
only. Actual product specications and software screen images may
vary with territories. Visit the ASUS website at www.asus.com for the
latest information.
Icons
The icons below indicate the devices you can use for completing a
series of tasks or procedures on your ASUS All-in-One PC.
= (optional) Use the touch screen panel.
= (optional) Use the wireless mouse.
= (optional) Use the wireless keyboard.
ASUS All-in-One PC
9
Safety information
Your ASUS All-in-One PC is designed and tested to meet the latest
standards of safety for information technology equipment. However,
to ensure your safety, it is important that you read the following safety
instructions.
Setting up your system
• Readandfollowallinstructionsinthedocumentationbeforeyou
operate your system.
• Donotusethisproductnearwateroraheatedsourcesuchasa
radiator.
• Setupthesystemonastablesurface.
• Openingsonthechassisareforventilation.Donotblockorcover
these openings. Ensure that you leave plenty of space around the
system for ventilation. Never insert objects of any kind into the
ventilation openings.
• Usethisproductinenvironmentswithambienttemperatures
between 0°C and 40°C.
• Ifyouuseanextensioncord,ensurethatthetotalampererating
of the devices plugged into the extension cord does not exceed
its ampere rating.
Care during use
• Donotwalkonthepowercordorallowanythingtorestonit.
• Donotspillwateroranyotherliquidsonyoursystem.
• Whenthesystemisturnedo,asmallamountofelectrical
current still remains in the product. Always unplug all power,
modem, and network cables from the power outlets before
cleaning the system.
ASUS All-in-One PC
10
• The touch screen requires periodic cleaning to perform at optimal
touch sensitivity. Keep the screen clean from foreign objects or
excessive dust accumulation. To clean the screen:
- Turnothesystemanddisconnectthepowercordfromthe
wall.
- Spray a small amount of household glass cleaner on the
supplied cleaning cloth and gently wipe the surface of the
screen.
- Do not spray the cleaner directly on the screen.
• Donotuseanabrasivecleaneroracoarseclothwhencleaning
the screen.
• Ifyouencounterthefollowingtechnicalproblemswiththe
product, unplug the power cord and contact a qualied service
technician or your retailer.
- The power cord or plug is damaged.
- Liquid has been spilled into the system.
- The system does not function properly even if you follow the
operating instructions.
- The system was dropped or the cabinet is damaged.
- The system performance changes.
ASUS All-in-One PC
11
Sound Pressure Warning
Excessive sound pressure from earphones or headphones can cause
hearing loss or permanent damage to hearing. Increasing the volume
and equalizer beyond default levels increases the output voltage and
sound pressure produced by the earphones or headphones.
DC Fan Warning
Please note that the DC fan is a moving part and can cause harm when
used improperly. Keep away from the fan when using the product.
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Package contents
NOTE:
• Ifanyoftheitemsisdamagedormissing,contactyourretailer.
• The keyboard, mouse, and power supply illustrations are for reference
only. Actual product specications may vary with territories.
ASUS All-in-One PC AC adapter Power cord
Warranty card Keyboard (optional) Mouse (optional)
KBM USB receiver
dongle (optional)
ASUS All-in-One PC
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Getting to know your ASUS All-in-
One PC
Chapter 1: Hardware Setup
Front view
ASUS All-in-One PC
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Microphone
This built-in microphone can be used for video conferencing,
voice narration, audio recording, and multimedia applications.
NOTE: The function of the left microphone is available on
selected models.
Camera
The built-in camera allows you to take pictures or record videos
using your ASUS All-in-One PC.
Webcam LED
Indicates that the built-in webcam is enabled.
LCD display panel
The LCD display panel provides excellent viewing features for
photos, videos, and other multimedia les.
On selected models, multi-touch is supported. You can operate
your ASUS All-in-One PC using touch gestures.
Brightness down button
Press this button to decrease the brightness of your
ASUS All-in-One PC.
Brightness up button
Press this button to increase the brightness of your
ASUS All-in-One PC.
Volume decrease button
Press to decrease the volume.
Volume increase button
Press to increase the volume.
ASUS All-in-One PC
15
Power button
Press this button to turn on your ASUS All-in-One PC.
Drive activity indicator
This indicator lights up when your ASUS All-in-One PC is
accessing the internal storage drives.
ASUS All-in-One PC
16
Left side view Right side view
Side views
Refer to the following diagrams to identify the components on both sides
of the system.
Memory card reader
This ASUS All-in-One PC has a built-in memory card
reader slot that supports MMC, SD, SDHC, SDXC, MS
and MS PRO cards.
USB 3.1 Gen1 port
This USB 3.1 Gen1 (Universal Serial Bus) port provides
a transfer rate of up to 5 Gbit/s and is backward
compatible to USB 2.0.
Headphone jack
This port allows you to connect amplied speakers or
headphones.
ASUS All-in-One PC
17
Microphone jack
The microphone jack is designed to connect to a
microphone used for video conferencing, voice
narrations, or simple audio recordings.
Optical Drive (optional)
This support compact discs (CD), digital video discs
(DVD), and/or Blu-ray discs (BD), and recordable (R) or re-
writable (RW) discs. Consult product specications for
details on included optical drive.
Smart Card Slot (optional)
This ASUS All-in-One PC has a built-in smart card reader
that can conveniently read data from and write data to a
smart card.
ASUS All-in-One PC
18
Rear view
Refer to the following diagram to identify the components on this side
of the system.
Power input
The bundled power adapter converts AC power to DC
power for use with this jack. Power supplied through
this jack supplies power to the ASUS All-in-One PC. To
prevent damage to the ASUS All-in-One PC, always use
the bundled power adapter.
WARNING! The power adapter may become warm or hot
when in use. Do not cover the adapter and keep it away
from your body.
ASUS All-in-One PC
19
LAN port
The eight-pin RJ-45 LAN port supports a standard
Ethernet cable for connection to a local network
Serial port (COM port)
The 9-pin serial (COM) connector allows you to connect
devices that have serial ports such as mouse, modem, or
printers.
VGA port
This port allows you to connect your ASUS All-in-One PC
to an external display.
HDMI output port
This port allows you to connect your ASUS All-in-One PC
to another HDMI-compatible device for le sharing or
extending your display monitor.
USB 3.1 Gen1 port
This USB 3.1 Gen1 (Universal Serial Bus) port provides
a transfer rate of up to 5 Gbit/s and is backward
compatible to USB 2.0.
USB 2.0 port
This USB (Universal Serial Bus) port is compatible with
USB 2.0 or USB 1.1 devices such as keyboards, pointing
devices, ash disk drives, external HDDs, speakers,
cameras and printers.
ASUS All-in-One PC
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Air vents
The air vents allow cool air to enter and warm air to exit
the ASUS All-in-One PC.
WARNING! Ensure that paper, books, clothing, cables,
or other objects do not block any of the air vents or else
overheating may occur.
Cable holder
Use this cable holder to organize your cables behind the
All-in-One PC.
Kensington® security slot
The Kensington® security slot allows you to secure your
ASUS All-in-One PC using Kensington® compatible
security products.
Manual back cover lock
The manual back cover lock is used to keep the back
cover secured. This lock should be manually moved to
an unlocked position to remove the back cover.
ASUS All-in-One PC
21
Chapter 2: Using your ASUS All-
in-One PC
Placing on the desktop
Place your ASUS All-in-One PC on a at surface such as a table or desk,
and pull the stand open until it snaps in place. Then, tilt the display
panel to an angle of between -5 and 30 degrees from an upright
position.
30O
-5O
ASUS All-in-One PC
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Connecting the wired keyboard and mouse
Connect the keyboard and mouse to the USB ports on the rear panel.
You may also connect the keyboard and mouse to the USB port on the
side panel if the keyboard and mouse cable is not long enough.
Setting up your ASUS All-in-One PC
ASUS All-in-One PC
23
Connecting the wireless keyboard and mouse
(optional)
1. Install batteries into the wireless keyboard and mouse.
3. You can begin using the wireless keyboard and mouse.
2. Connect the wireless dongle for keyboard and mouse to the USB
port.
ASUS All-in-One PC
24
Powering on the system
A. Connect the AC power cord to the AC/DC adapter.
B. Connect the DC power connector into your ASUS All-in-One PC’s
power (DC) input.
C. Plug the AC power adapter into a 100V~240V power source.
D. Press the power button.
ASUS All-in-One PC
25
NOTE:
• Theinputvoltageoftheadapteris100V–240V.
• Itisrecommendedthatthepowersocketisincloseproximitytothe
ASUS All-in-One PC.
• Thekeyboard,mouse,andpowersupplyillustrationsareforreference
only. Actual product specications may vary with territories.
• ASUSAll-in-OnePCdoesnotsupportwakeonWLAN.
• FordetailsonturningoyourASUSAll-in-OnePC,refertothe
Section Turning your ASUS All-in-One PC o in Working with Windows®
10.
ASUS All-in-One PC
26
Using the touch screen
The LCD screen panel of your All-in-One PC provides excellent viewing
features for photos, videos, and other multimedia les on your PC.
On selected models, ten-point touch is supported. With the ten-point
touch features, you can operate your ASUS All-in-One PC using gestures.
NOTE: The illustration above is for reference only. The appearance of your
ASUS All-in-One PC may vary depending on the model.
ASUS All-in-One PC
27
Gestures for the touch screen
panel
Gestures allow you to launch programs and access the settings of your
ASUS All-in-One PC. Refer to the following illustrations when using hand
gestures on your touch screen panel.
NOTE: The following screenshots are for reference only. The touch screen
panel’s appearance may vary depending on model.
Left edge swipe Right edge swipe
Swipe from the left edge of the
screen to launch Task view.
Swipe from the right edge of
the screen to launch Action
Center.
Using touch screen panel gestures on
Windows® 10
The gestures allow you to launch programs and access the settings of
your ASUS All-in-One PC. The functions can be activated by using the
hand gestures on your ASUS All-in-One PC’s touch screen panel.
ASUS All-in-One PC
28
Zoom in Zoom out
Spread apart your two ngers on
the touch screen panel.
Bring together your two ngers
on the touch screen panel.
Tap/Double-tap Press and hold
• Tapanapptoselectit.
• Double-tapanappto
launch it.
Press and hold to open the
right-click menu.
ASUS All-in-One PC
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Finger slide Drag
Slide your nger to scroll up and
down and slide your nger to
pan the screen left or right.
• Dragtocreateaselection
box around multiple
items.
• Draganddropanitem
to move it to a new
location.
ASUS All-in-One PC
30
ASUS All-in-One PC
31
Chapter 3:
Working with Windows® 10
Starting for the rst time
When you start your ASUS All-in-One PC for the rst time, a series of
screens appear to guide you in conguring your Windows® 10 operating
system.
To start your ASUS All-in-One PC for the rst time:
1. Press the power button on your ASUS All-in-One PC. Wait for a
few minutes until the setup screen appears.
2. From the setup screen, pick your region and a language to use on
your ASUS All-in-One PC.
3. Carefully read the License Terms. Select I accept.
4. Follow the onscreen instructions to congure the following basic
items:
• Personalize
• Getonline
• Settings
• Youraccount
5. After conguring the basic items, Windows® 10 proceeds to install
your apps and preferred settings. Ensure that your ASUS All-in-
One PC is kept powered on during the setup process.
6. Once the setup process is complete, the Start screen appears.
NOTE: The screenshots in this chapter are for reference only.
ASUS All-in-One PC
32
Start menu
The Start menu is the main gateway to your ASUS All-in-One PC’s
programs, Windows® apps, folders, and settings.
Change account settings, lock, or sign out from your account
Launch the Start menu
Shut down, restart, or put your ASUS All-in-One PC to sleep
Launch All apps
Launch Taskview Launch an app from the taskbar
Launch an app from the Start screen
Launch File Explorer
Launch Settings
Launch Search
You can use the Start menu to do these common activities:
• StartprogramsorWindows®apps
• OpencommonlyusedprogramsorWindows®apps
• AdjustASUSAll-in-OnePCsettings
• GethelpwiththeWindowsoperatingsystem
• TurnoyourASUSAll-in-OnePC
• LogofromWindowsorswitchtoadierentuseraccount
ASUS All-in-One PC
33
Launching the Start menu
Tap the Start button in the lower-left corner of
your desktop.
Position your mouse pointer over the Start button
in the lower-left corner of your desktop then
click it.
Press the Windows logo key on your keyboard.
Opening programs from the Start menu
One of the most common uses of the Start menu is opening programs
installed on your ASUS All-in-One PC.
Tap the program to launch it.
Position your mouse pointer over the program then
click to launch it.
Use the arrow keys to browse through the programs.
Press to launch it.
NOTE: Select All apps at the bottom of the left pane to display a full list of
programs and folders on your ASUS All-in-One PC in alphabetical order.
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34
Windows® apps
These are apps pinned on the right pane of the Start menu and
displayed in tiled-format for easy access.
NOTE: Some Windows® apps require signing in to your Microsoft account
before they are fully launched.
ASUS All-in-One PC
35
Working with Windows® apps
Use your ASUS All-in-One PC’s touch screen, mouse, or keyboard to
launch, customize, and close apps.
Launching Windows® apps from the Start menu
Tap the app to launch it.
Position your mouse pointer over the app then click to
launch it.
Use the arrow keys to browse through the apps. Press
to launch an app.
Customizing Windows® apps
You can move, resize, unpin, or pin apps to the taskbar from the Start
menu using the following steps:
Moving apps
Press and hold the app, then drag and drop it to a new
location.
Position your mouse pointer over the app, then drag
and drop the app to a new location.
ASUS All-in-One PC
36
Resizing apps
Press and hold the app, then tap and select an app
tile size.
Position your mouse pointer over the app and right-
click it, then click Resize and select an app tile size.
Use the arrow keys to navigate to the app. Press ,
then select Resize and select an app tile size.
Unpinning apps
Press and hold the app, then tap the icon.
Position your mouse pointer over the app and right-
click it, then click Unpin from Start.
Use the arrow keys to navigate to the app. Press ,
then select Unpin from Start.
ASUS All-in-One PC
37
Pinning more apps to the Start menu
From All apps, press and hold the app you want to add
to the Start menu, then tap Pin to Start.
From All apps, position your mouse pointer over the
app you want to add to the Start menu and right-click
it, then click Pin to Start.
From All apps, press on the app that you want to
add to the Start menu, then select Pin to Start.
Pinning apps to the taskbar
Press and hold the app, then tap Pin to taskbar.
Position your mouse pointer over the app and right-
click it, then click Pin to taskbar.
Use the arrow keys to navigate to the app. Press ,
then select Pin to taskbar.
ASUS All-in-One PC
38
Task view
Quickly switch between opened apps and programs using the task view
feature, you can also use task view to switch between desktops.
Launching task view
Tap the icon on the taskbar or swipe form the left
edge of the screen.
Position your mouse pointer over the icon on the
taskbar and click it.
Press on your keyboard.
ASUS All-in-One PC
39
Snap feature
The Snap feature displays apps side-by-side, allowing you to work or
switch between apps.
Snap hotspots
You can drag and drop apps to these hotspots to snap them into place.
ASUS All-in-One PC
40
Using Snap
or
1. Launch the app you wish to snap.
2. Drag the title bar of your app and drop the app
to the edge of the screen to snap.
3. Launch another app and repeat the above steps
to snap another app.
1. Launch the app you wish to snap.
2. Press and hold the key, then use the arrow
keys to snap the app.
3. Launch another app and repeat the above steps
to snap another app.
ASUS All-in-One PC
41
Action Center
Action Center consolidates notications from apps and presents a single
place where you can interact with them. It also has a really useful Quick
Actions section at the bottom.
Launching Action Center
Click the icon on the taskbar or swipe from the
right edge of the screen.
Position your mouse pointer over the icon on the
taskbar and click it.
Press on your keyboard.
ASUS All-in-One PC
42
Other keyboard shortcuts
Using the keyboard, you can also use the following shortcuts to help
you launch applications and navigate Windows® 10.
\
Launches Start menu
Launches Action Center
Launches the desktop
Launches the File Explorer
Opens the Share panel
Launches Settings
Launches Connect panel
Activates the Lock screen
Minimizes all currently active windows
ASUS All-in-One PC
43
Launches Search
Launches Project panel
Opens the Run window
Opens Ease of Access Center
Opens the context menu of the Start
button
Launches the magnier icon and zooms in
your screen
Zooms out your screen
Opens Narrator Settings
NOTE: Ensure to install Microsoft Outlook to use the function key
<fn> + <F3> on the wired keyboard.
ASUS All-in-One PC
44
Connecting to wireless networks
Wi-Fi
Access emails, surf the Internet, and share applications via social
networking sites using your ASUS All-in-One PC’s Wi-Fi connection.
Connecting Wi-Fi
Connect your ASUS All-in-One PC to a Wi-Fi network by using the
following steps:
or
1. Select the icon from the taskbar.
2. Select the icon to enable Wi-Fi.
3. Select an access point from the list of available
Wi-Fi connections.
4. Select Connect to start the network connection.
NOTE: You may be prompted to enter a security key to
activate the Wi-Fi connection.
ASUS All-in-One PC
45
or
1. Launch Settings from the Start menu.
2. Select Devices, then select Bluetooth to search
for Bluetooth-enabled devices.
3. Select a device from the list. Compare the
passcode on your ASUS All-in-One PC with the
passcode sent to your chosen device. If they are
the same, select Yes to successfully pair your ASUS
All-in-One PC with the device.
NOTE: For some bluetooth-enabled devices, you may
be prompted to key in the passcode of your ASUS All-in-
One PC.
Bluetooth
Use Bluetooth to facilitate wireless data transfers with other Bluetooth-
enabled devices.
Pairing with other Bluetooth-enabled devices
You need to pair your ASUS All-in-One PC with other Bluetooth-enabled
devices to enable data transfers. Connect your devices by using the
following steps:
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46
Connecting to wired networks
You can also connect to wired networks, such as local area networks
and broadband Internet connection, using your ASUS All-in-One PC’s
LAN port.
NOTE: Contact your Internet Service Provider (ISP) for details or
your network administrator for assistance in setting up your Internet
connection.
To congure your settings, refer to the following procedures.
IMPORTANT! Ensure that a network cable is connected between your
ASUS All-in-One PC’s LAN port and a local area network before performing
the following actions.
Conguring a dynamic IP/PPPoE network
connection
or
1. Launch Settings.
2. Select Network & Internet.
3. Select Ethernet > Network and Sharing Center.
4. Select your LAN then select Properties.
5. Select Internet Protocol Version 4(TCP/IPv4)
then select Properties.
6. Select Obtain an IP address automatically then
select OK.
NOTE: Proceed to the next steps if you are using PPPoE connection.
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47
7. Return to the Network and Sharing Center
window then select Set up a new connection or
network.
8. Select Connect to the Internet then select Next.
9. Select Broadband (PPPoE).
10. Type your User name, Password, and Connection
name then select Connect.
11. Select Close to nish the conguration.
12. Select on the taskbar then select the
connection you just created.
13. Type your user name and password then select
Connect to start connecting to the Internet.
Conguring a static IP network connection
or
1. Repeat steps 1 to 5 under Conguring a dynamic
IP/PPPoE network connection.
2. Select Use the following IP address.
3. Type the IP address, Subnet mask and Default
gateway from your service provider.
4. If needed, you can also type the preferred DNS
server address and alternate DNS server address
then select OK.
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Turning your ASUS All-in-One PC
off
YoucanturnoyourASUSAll-in-OnePCbydoingeitherofthe
following procedures:
or
• LaunchtheStartmenu,thenselect >
Shut down to do a normal shutdown.
• Fromthelog-inscreen,select > Shut down.
• Press to launch Shut Down
Windows. Select Shut Down from the drop-
down list then select OK.
• IfyourASUSAll-in-OnePCisunresponsive,
press and hold the power button for at least
four (4) seconds until your ASUS All-in-One PC
turnso.
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49
Putting your ASUS All-in-One PC to
sleep
To put your ASUS All-in-One PC to Sleep mode:
or
• LaunchtheStartmenu,thenselect >
Sleep to put your ASUS All-in-One PC to sleep.
• Fromthelog-inscreen,select > Sleep.
Press to launch Shut Down Windows.
Select Sleep from the drop-down list then select OK.
NOTE: You can also put your ASUS All-in-One PC to Sleep mode by
pressing the power button once.
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50
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51
Chapter 4: Recovering your
system
Entering the BIOS Setup
BIOS (Basic Input and Output System) stores system hardware settings
that are needed for system startup in the ASUS All-in-One PC.
In normal circumstances, the default BIOS settings apply to most
conditions to ensure optimal performance. Do not change the default
BIOS settings except in the following circumstances:
• Anerrormessageappearsonthescreenduringthesystem
bootup and requests you to run the BIOS Setup.
• Youhaveinstalledanewsystemcomponentthatrequiresfurther
BIOS settings or update.
WARNING! Inappropriate BIOS settings may result to instability or boot
failure. We strongly recommend that you change the BIOS settings only
with the help of a trained service personnel.
Quickly enter the BIOS
To access the BIOS:
• PressthepowerbuttontoturnonyourASUSAll-in-OnePCthen
press <F2> or <Del> during POST.
NOTE: POST (Power-On Self-Test) is a series of software controlled
diagnostic tests that run when you turn on your ASUS All-in-One PC.
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52
Recovering your system
Using recovery options on your ASUS All-in-One PC allows you to
restore the system to its original state or simply refresh its settings to
help improve performance.
IMPORTANT!
• Backup all your data les before doing any recovery option on your
ASUS All-in-One PC.
• Notedownimportantcustomizedsettingssuchasnetworksettings,
user names, and passwords to avoid data loss.
• Ensure that your ASUS All-in-One PC is plugged in to a power source
before resetting your system.
Windows® 10 allows you to do any of the following recovery options:
• Keepmyles- This option allows you refresh your ASUS All-in-
OnePCwithoutaectingpersonalles(photos,music,videos,
documents).
Using this option, you can restore your ASUS All-in-One PC to its
default settings and delete other installed apps.
• Removeeverything- This option resets your ASUS All-in-One PC
to its factory settings. You must backup your data before doing
this option.
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53
• Gobacktoanearlierbuild- This option allows you to go back
to an earlier build. Use this option if this build is not working for
you.
• Advancedstartup- Using this option allows you to perform
other advanced recovery options on your ASUS All-in-One PC
such as:
- Using a USB drive, network connection or Windows recovery
DVD to startup your ASUS All-in-One PC.
- Using Troubleshoot to enable any of these advanced
recovery options: System Restore, System Image Recovery,
Startup Repair, Command Prompt, UEFI Firmware Settings,
and Startup Settings.
Performing a recovery option
Refer to the following steps if you want to access and use any of the
available recovery options for your ASUS All-in-One PC.
1. Launch Settings and select Update and security.
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54
2. Under the Update and security option, select Recovery then
select the recovery option you would like to perform.
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55
Chapter 5: Repairing or Modifying
your ASUS All-in-One PC
Installing a RAM module
Repair or modify the RAM (Random Access Memory) module on your
ASUS All-in-One PC.
WARNING! Before removing the back cover, all the connected peripherals,
any telephone or telecommunication lines and power connector (such as
external power supply, battery pack, etc.) should be disconnected.
IMPORTANT!
• Only ASUS-authorized technicians should remove and install the
RAM module inside your All-in-One PC. Please refer to the terms
and conditions in the warranty card.
• Visit an authorized service center or retailer for information on
RAM module upgrades for your ASUS All-in-One PC.
• Purchase RAM modules from authorized retailers of this ASUS All-
in-One PC to ensure maximum compatibility and reliability.
NOTE: The appearance of the RAM module may vary per model but the
RAM module installation remains the same.
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56
To install a RAM module:
1. Move the manual back cover lock to an unlocked position to
remove the back cover.
2. Pull out and completely remove the back cover from your ASUS
All-in-One PC.
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57
3. Using both hands, align and insert the RAM module into the RAM
module slot (A) then push it down until it clicks in place (B).
NOTE:
• The RAM module ts in one orientation only. If it does not t, try
reversing it.
• Ensure that the RAM module is seated securely in place. The side
notches of the RAM module should be rmly xed in place.
30
o
angle
notches
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4. Replace the back cover of your ASUS All-in-One PC.
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59
Removing and replacing the Hard
Disk Drive (HDD)
1. Remove the back cover from your All-in-One PC.
NOTE: For details, refer to step 1~2 in the section Installing a RAM module.
2. Unlock the latch.
3. Move the HDD tray to the left (A), hold the black pulltab, and then
pull the HDD tray out of the HDD bay (B).
IMPORTANT! Only ASUS-authorized technicians should remove and
replace the HDD inside your All-in-One PC. Please refer to the terms and
conditions in the warranty card.
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60
4. Remove the screws on the HDD tray (A) and move out the HDD (B).
5. With the connectors facing outward, install the new HDD into the
tray.
6. Align the HDD with the screws holes on the tray, and then secure
with the screws you removed earlier.
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61
7. Hold the pulltab, put the HDD tray back into the HDD bay.
8. Replace the back cover of your ASUS All-in-One PC.
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62
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63
Appendices
Notices
Federal Communication Commission
Interference Statement
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which
canbedeterminedbyturningtheequipmentoandon,theuseris
encouraged to try to correct the interference by one or more of the
following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdierentfrom
that to which the receiver is connected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
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64
FCC Caution: Any changes or modications not expressly approved by
the party responsible for compliance could void the user’s authority to
operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This device is restricted to indoor use when operated in the 5.15 to 5.25
GHz frequency range.
RF exposure warning
This equipment must be installed and operated in accordance with
provided instructions and the antenna(s) used for this transmitter must
be installed to provide a separation distance of at least 20 cm from
all persons and must not be co-located or operating in conjunction
with any other antenna or transmitter. End-users and installers must
be provided with antenna installation instructions and transmitter
operating conditions for satisfying RF exposure compliance.
IMPORTANT! Outdoor operations in the 5.15~5.25 GHz band is
prohibited. This device has no Ad-hoc capability for 5250~5350 and
5470~5725 MHz.
CAUTION: Any changes or modications not expressly approved by the
guarantee of this device could void the user’s authority to operate the
equipment.
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65
Canadian Department of Communications
Statement
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
IC Radiation Exposure Statement for Canada
This equipment complies with IC radiation exposure limits set forth
for an uncontrolled environment. To maintain compliance with IC RF
exposure compliance requirements, please avoid direct contact to the
transmitting antenna during transmitting. End users must follow the
specic operating instructions for satisfying RF exposure compliance.
Operation is subject to the following two conditions:
• Thisdevicemaynotcauseinterferenceand
• Thisdevicemustacceptanyinterference,includinginterference
that may cause undesired operation of the device.
Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003 and
ISED’s license-expempt RSSs. Operation is subject to the following two
conditions:
1) this device may not cause interference, and 2) this device must accept
any interference, including interference that may cause undesired
operation of the device.
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66
Radio Frequency (RF) Exposure Information
The radiated output power of the wireless device is below the Industry
Canada (IC) radio frequency exposure limits. The wireless device should
be used in such a manner such that the potential for human contact
during normal operation is minimized.
This device has also been evaluated and shown compliant with the IC
RF Exposure limits under mobile exposure conditions (antennas are
greater then 20cm from a person’s body).
Canada, avis d’Industry Canada (IC)
Cet appareil numerique de classe B est conforme aux normes
canadiennes ICES-003 et CNR d’ ISED applicables aux appareils radio
exempts de licence.
Son fonctionnement est soumis aux deux conditions suivantes: 1) cet
appareil ne doit pas causer d’interference et 2) cet appareil doit accepter
touteinterference,notammentlesinterferencesquipeuventaecter
son fonctionnement.
Déclaration d’exposition aux radiations
Cet équipement est conforme aux limites d’exposition aux
rayonnements IC établies pour un environnement non contrôlé. Cet
équipement doit être installé et utilisé avec un minimum de 20 cm de
distance entre la source de rayonnement et votre corps.
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67
Wireless Operation Channel for Dierent
Domains
N. America 2.412-2.462 GHz Ch01 through CH11
Japan 2.412-2.484 GHz Ch01 through Ch14
Europe ETSI 2.412-2.472 GHz Ch01 through Ch13
IC
To prevent radio interference to the licensed service (i.e. co-channel
Mobile Satellite systems) this device is intended to be operated indoors
and away from windows to provide maximum shielding. Equipment (or
its transit antenna) that is installed outdoors is subject to licensing.
Because high power radars are allocated as primary users (meaning they
have priority) in 5250-5350 MHz, these radars could cause interference
and/or damage to license exempt LAN devices.
CE Mark Warning
This is a Class B product, in a domestic environment, this product may
cause radio interference, in which case the user may be required to take
adequate measures.
The WiFi Operating 5150-5350MHz shall be restricted to indoor use for
countries listed in table
AT BE BG CZ DK EE FR
DE IS IE IT EL ES CY
LV LI LT LU HU MT NL
NO PL PT RO SI SK TR
FI SE CH UK HR
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NO DISASSEMBLY
The warranty does not apply to the
products that have been disassembled by
users
Lithium-Ion Battery Warning
CAUTION: Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
No Exposure to Liquids
DO NOT expose to or use near liquids, rain, or moisture. This product is
not waterproof or oil-proof.
This symbol of the crossed out wheeled bin indicates that the product
(electrical, electronic equipment, and mercury-containing button
cell battery) should not be placed in municipal waste. Check local
regulations for disposal of electronic products.
DO NOT throw the battery in municipal waste. The symbol of the
crossed out wheeled bin indicates that the battery should not be
placed in municipal waste.
請勿將電池當作一般垃圾丟棄。這個標誌表示電池不應視為一般
垃圾丟棄。
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REACH
Complying with the REACH (Registration, Evaluation, Authorization,
and Restriction of Chemicals) regulatory framework, we publish the
chemical substances in our products at ASUS REACH website at http://
csr.asus.com/english/REACH.htm.
Global Environmental Regulation Compliance
and Declaration
ASUS follows the green design concept to design and manufacture
our products, and makes sure that each stage of the product life cycle
of ASUS product is in line with global environmental regulations. In
addition, ASUS disclose the relevant information based on regulation
requirements.
Please refer to http://csr.asus.com/english/Compliance.htm for
information disclosure based on regulation requirements ASUS is
complied with:
Japan JIS-C-0950 Material Declarations
EU REACH SVHC
Korea RoHS
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment
to the highest standards for protecting our environment. We believe
in providing solutions for you to be able to responsibly recycle our
products, batteries, other components as well as the packaging
materials. Please go to http://csr.asus.com/english/Takeback.htm for
detailedrecyclinginformationindierentregions.
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70
Coating Notice
IMPORTANT! To provide electrical insulation and maintain electrical
safety, a coating is applied to insulate the device except on the areas
where the I/O ports are located.
Prevention of Hearing Loss
To prevent possible hearing damage, do not listen at high volume levels
for long periods.
Rechargeable Battery Recycling Service in North
America
For US and Canada customers, you can call 1-800-822-
8837 (toll-free) for recycling information of your ASUS
products’ rechargeable batteries.
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71
ENERGY STAR complied product
ENERGY STAR is a joint program of the U.S.
Environmental Protection Agency and the
U.S. Department of Energy helping us all save
money and protect the environment through
energy ecient products and practices.
All ASUS products with the ENERGY STAR logo
comply with the ENERGY STAR standard, and
the power management feature is enabled by
default. The monitor and computer are automatically set to sleep after
10 and 30 minutes of user inactivity. To wake your computer, click the
mouse or press any key on the keyboard.
Please visit http://www.energystar.gov/powermanagement for
detail information on power management and its benets to the
environment. In addition, please visit http://www.energystar.gov for
detail information on the ENERGY STAR joint program.
NOTE: ENERGY STAR is NOT supported on FreeDOS and Linux-based
products.
TCO Certication (for A6421 only)
Congratulations!
This product is TCO Certified – for Sustainable IT
TCO Certified is an international third party sustainability certification for
IT products. TCO Certified ensures that the manufacture, use and
recycling of IT products reflect environmental, social and economic
responsibility. Every TCO Certified product model is verified by an
accredited independent test laboratory.
This product has been verified to meet all the criteria in TCO Certified, including:
Corporate Social Responsibility
Socially responsible production - working conditions and labor law in manufacturing country
Energy Efficiency
Energy efficiency of product and power supply. Energy Star compliant, where applicable
Environmental Management System
Manufacturer must be certified according to either ISO 14001 or EMAS
Minimization of Hazardous Substances
Limits on cadmium, mercury, lead & hexavalent chromium including requirements for mercury-free
products, halogenated substances and hazardous flame retardants
Design for Recycling
Coding of plastics for easy recycling. Limit on the number of different plastics used.
Product Lifetime, Product Take Back
Minimum one-year product warranty. Minimum three-year availability of spare parts. Product takeback
Packaging
Limits on hazardous substances in product packaging. Packaging prepared for recycling
Ergonomic, User-centered design
Visual ergonomics in products with a display. Adjustability for user comfort (displays, headsets)
Acoustic performance – protection against sound spikes (headsets) and fan noise (projectors, computers)
Ergonomically designed keyboard (notebooks)
Electrical Safety, minimal electro-magnetic Emissions
Third Party Testing
All certified product models have been tested in an independent, accredited laboratory.
A detailed criteria set is available for download at www.tcodevelopment.com, where you can also
find a searchable database of all TCO Certified IT products.
TCO Development, the organization behind TCO Certified, has been an international driver in the
field of Sustainable IT for 20 years. Criteria in TCO Certified are developed in collaboration with
scientists, experts, users and manufacturers. Organizations around the world rely on TCO Certified
as a tool to help them reach their sustainable IT goals. We are owned by TCO, a non-profit
organization representing office workers. TCO Development is headquartered in Stockholm,
Sweden, with regional presence in North America and Asia.
For more information, please visit
www.tcodevelopment.com
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74
Manufacturer ASUSTeK COMPUTER INC.
Address, City 4F, No. 150, LI-TE RD., PEITOU, TAIPEI 112,
TAIWAN
Telephone Number +886-2-2894-3447
Authorized
Representative in Europe ASUS COMPUTER GmbH
Address, City HARKORT STR. 21-23, 40880 RATINGEN
Country GERMANY