Table of Contents
ASUS D340MC-I39100032R User Manual
Displayed below is the user manual for D340MC-I39100032R by ASUS which is a product in the PCs/Workstations category. This manual has pages.
Related Manuals
Desktop PC
D340MC (S340MC)
User Guide
2
Copyright © 2018 ASUSTeK Computer Inc. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK Computer Inc. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.
E14005
First Edition
April 2018
3
Contents
Notices .......................................................................................................... 5
Safety information .......................................................................................... 9
Conventions used in this guide .................................................................... 10
Where to nd more information ................................................................... 10
Package contents ........................................................................................ 11
Chapter 1 Getting started
Welcome! ..................................................................................................... 13
Getting to know your computer .................................................................... 13
Setting up your computer ............................................................................. 18
Connecting multiple external displays ......................................................... 21
Turning your computer ON/OFF .................................................................. 22
Chapter 2 Connecting devices to your computer
Connecting a USB storage device ............................................................... 23
Connecting microphone and speakers ........................................................ 24
Changing to the external audio output ......................................................... 27
Chapter 3 Using your computer
Proper posture when using your Desktop PC.............................................. 29
Using the optical drive (optional) ................................................................. 30
Conguring the USB ports using the BIOS .................................................. 31
Conguring the HDD security setting using the BIOS ................................. 32
Chapter 4 Connecting to the Internet
Wired connection ......................................................................................... 33
Chapter 5 Using ASUS Business Manager
ASUS Business Manager ............................................................................ 35
Chapter 6 Troubleshooting
Troubleshooting ........................................................................................... 45
4
Contents
Appendix
Windows® 10 User Manual
Starting for the rst time ............................................................................... 55
Using the Windows® 10 UI ........................................................................... 56
Keyboard shortcuts ...................................................................................... 60
ASUS contact information
ASUS contact information ............................................................................ 62
5
Notices
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards
for protecting our environment. We believe in providing solutions for you to be able to
responsibly recycle our products, batteries, other components, as well as the packaging
materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling
information in different regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of
Chemicals) regulatory framework, we published the chemical substances in our products at
ASUS REACH website at http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
• This device may not cause harmful interference; and
• This device must accept any interference received including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with manufacturer’s instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
The use of shielded cables for connection of the monitor to the graphics card is required
to assure compliance with FCC regulations. Changes or modications to this unit not
expressly approved by the party responsible for compliance could void the user’s authority
to operate this equipment.
Lithium Battery Warning
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions.
6
IC: Canadian Compliance Statement
Complies with the Canadian ICES-003 Class B specications. This device complies with RSS
210 of Industry Canada. This Class B device meets all the requirements of the Canadian
interference-causing equipment regulations.
This device complies with Industry Canada license exempt RSS standard(s). Operation
is subject to the following two conditions: this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired
operation of the device.
Déclaration de conformité d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
Le présent appareil est conforme aux normes CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. Son utilisation est sujette aux deux conditions suivantes
: (1) cet appareil ne doit pas créer d’interférences et (2) cet appareil doit tolérer tout type
d’interférences, y compris celles susceptibles de provoquer un fonctionnement non souhaité
de l’appareil.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
This class B digital apparatus complies with Canadian ICES-003.
VCCI: Japan Compliance Statement
VCCI Class B Statement
KC: Korea Warning Statement
7
RF Equipment Notices
CE: European Community Compliance Statement
The equipment complies with the RF Exposure Requirement 1999/519/EC, Council
Recommendation of 12 July 1999 on the limitation of exposure of the general public to
electromagnetic elds (0–300 GHz).
Wireless Radio Use
This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency
band.
Exposure to Radio Frequency Energy
The radiated output power of the Wi-Fi technology is below the FCC radio frequency
exposure limits. Nevertheless, it is advised to use the wireless equipment in such a manner
that the potential for human contact during normal operation is minimized.
FCC Bluetooth Wireless Compliance
The antenna used with this transmitter must not be colocated or operated in conjunction with
any other antenna or transmitter subject to the conditions of the FCC Grant.
Bluetooth Industry Canada Statement
This Class B device meets all requirements of the Canadian interference-causing equipment
regulations.
Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
BSMI: Taiwan Wireless Statement
Japan RF Equipment Statement
KC (RF Equipment)
8
India E-waste (Management and handling) Rule 2011
This product complies with the “India E-waste (Management and Handling)Rule 2011” and
prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls(PBBs) and
polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1 % by weight in
homogenous materials and 0.01 % by weight in homogenous materials for cadmium, except
for the exemptions listed in Schedule-II of the Rule
Optical Drive Safety Information
Laser Safety Information
WARNING! To prevent exposure to the optical drive’s laser, do not attempt to
disassemble or repair the optical drive by yourself. For your safety, contact a professional
technician for assistance.
Service warning label
WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM
OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS.
CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration implemented regulations for laser products on August 2, 1976. These
regulations apply to laser products manufactured from August 1, 1976. Compliance is
mandatory for products marketed in the United States.
WARNING! Use of controls or adjustments or performance of procedures other than those
specied herein or in the laser product installation guide may result in hazardous radiation
exposure.
AEEE Yönetmeliğine Uygundur
CD-ROM Drive Safety Warning
CLASS 1 LASER PRODUCT
9
ENERGY STAR is a joint program of the U.S. Environmental
Protection Agency and the U.S. Department of Energy helping us
all save money and protect the environment through energy
efficient products and practices.
All ASUS products with the ENERGY STAR logo comply with the
ENERGY STAR standard, and the power management feature is
enabled by default. The monitor and computer are automatically
set to sleep after 10 and 30 minutes of user inactivity. To wake
your computer, click the mouse or press any key on the keyboard.
Please visit http://www.energy.gov/powermanagement for detail information on power
management and its benefits to the environment. In addition, please visit http://www.
energystar.gov for detail information on the ENERGY STAR joint program.
*Note: Energy Star is NOT supported on Freedos and Linux-based products.
Safety information
Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a
clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent
and a few drops of warm water then remove any extra moisture with a dry cloth.
• DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has
been damaged.
• DO NOT expose to dirty or dusty environments. DO NOT operate during a gas leak.
• DO NOT place or drop objects on top and do not shove any foreign objects into the
Desktop PC.
• DO NOT expose to strong magnetic or electrical elds.
• DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during
electrical storms.
• Battery safety warning: DO NOT throw the battery in re. DO NOT short circuit the
contacts. DO NOT disassemble the battery.
• Use this product in environments with ambient temperatures between 5˚C (41˚F) and
40˚C (104˚F).
• DO NOT cover the vents on the Desktop PC to prevent the system from getting
overheated.
• DO NOT use damaged power cords, accessories, or other peripherals.
•
To prevent electrical shock hazard, disconnect the power cable from the electrical outlet
before relocating the system.
•
Seek professional assistance before using an adapter or extension cord. These devices
could interrupt the grounding circuit.
•
Ensure that your power supply is set to the correct voltage in your area. If you are not
sure about the voltage of the electrical outlet you are using, contact your local power
company.
•
If the power supply is broken, do not try to x it by yourself. Contact a qualied service
technician or your retailer.
10
Conventions used in this guide
To ensure that you perform certain tasks properly, take note of the following symbols used
throughout this manual.
DANGER/WARNING: Information to prevent injury to yourself when trying to
complete a task.
CAUTION: Information to prevent damage to the components when trying to
complete a task.
IMPORTANT: Instructions that you MUST follow to complete a task.
NOTE: Tips and additional information to help you complete a task.
Where to find more information
Refer to the following sources for additional information and for product and software
updates.
ASUS websites
The ASUS website provides updated information on ASUS hardware and software
products. Refer to the ASUS website www.asus.com.
ASUS Local Technical Support
Visit ASUS website at https://www.asus.com/support/contact for the contact information
of local Technical Support Engineer.
11
Package contents
ASUS Desktop PC
D340MC
Keyboard x1 Mouse x1
Power cord x1 Support DVD x1 Recovery DVD x1 (Optional)
Installation Guide
ASUS mouse pad x 1
(Optional)
Installation Guide x1 Warranty card x1
• If any of the above items is damaged or missing, contact your retailer.
• The illustrated items above are for reference only. Actual product specications may
vary with different models.
12
Welcome!
Thank you for purchasing the ASUS Desktop PC!
The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and
user-centric utilities. All these values are encapsulated in a stunningly futuristic and stylish
system casing.
Read the ASUS Warranty Card before setting up your ASUS Desktop PC.
• The Desktop PC does not support Windows® 7 operating system. ASUS is not
responsible for any loss or damage incurred by installing Window® 7.
• Be careful when handling the desktop PC to prevent the risk of injury.
Getting to know your computer
Illustrations are for reference only. The ports and their locations, and the chassis color vary
with different models.
ASUS Desktop PC 13
Chapter 1
Getting started
Front
Optical disk drive bay. There is an optical disk drive in this bay.
Power button. Press this button to turn on your computer.
Microphone port. This port connects to a microphone.
Headphone port. This port connects to a headphone or speaker. Supported by
ASUS Audio Wizard.
USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0
devices such as a mouse, printer, scanner, camera, PDA, and others.
USB3.1 Gen1 port. The Universal Serial Bus3.1 Gen1 (USB3.1 Gen1) port
connects to USB3.1 Gen1 devices such as a mouse, printer, scanner, camera,
PDA, and others.
• DO NOT connect a keyboard / mouse to any USB3.1 Gen1 port when installing
Windows® operating system.
• Due to USB3.1 Gen1 controller limitations, USB3.1 Gen1 devices can only be used
under a Windows® OS environment and after USB3.1 Gen1 driver installation.
• USB3.1 Gen1 devices can only be used as data storage only.
• We strongly recommend that you connect USB3.1 Gen1 devices to USB3.1 Gen1
ports for faster and better performance for your USB3.1 Gen1 devices.
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Rear
Voltage selector. Use this switch to select the appropriate system input voltage
according to the voltage supply in your area. If the voltage supply in your area
is 100-127V~, set the switch to 115V~. If the voltage supply in your area is 200-
240V~, set the switch to 230V~.
Setting the switch to 115V~ in a 230V~ environment or 230V~ in a 115V~ environment
will seriously damage the system!
Power connector. Plug the power cord to this connector.
RATING: • 115/230Vac, 50-60Hz, 6/3A or 220-230Vac, 50Hz, 3A or
115Vac, 50-60Hz, 6A (Global)
• 220-230Vac, 50Hz, 3A.(China)
• 115/230Vac, 50-60Hz, 6/3A or 15Vac, 50-60Hz, 6A (Taiwan)
USB3.1 Gen1 or Type-C port (for data transfer only). The Universal Serial
Bus3.1 Gen1 (USB3.1 Gen1) or Type-C port connects to USB3.1 Gen1 or Type-C
devices such as a mouse, printer, scanner, camera, PDA, and others.
• DO NOT connect a keyboard / mouse to any USB3.1 Gen1 or Type-C port when
installing Windows® operating system.
• Due to USB3.1 Gen1 controller limitations, USB3.1 Gen1 or Type-C devices can
only be used under a Windows® OS environment and after USB3.1 Gen1 driver
installation.
• We strongly recommend that you connect USB3.1 Gen1 or Type-C devices to
USB3.1 Gen1 or Type-C ports for faster and better performance for your USB3.1
Gen1 or Type-C devices.
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PS/2 mouse port. This port is for a PS/2 mouse.
PS/2 keyboard port. This port is for a PS/2 keyboard.
USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB
2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
DVI-D port. This port is for any DVI-D compatible device.
DVI-D can not be converted to output from RGB Signal to CRT and is not compatible
with DVI-I.
HDMI port. This port is for a High-Denition Multimedia Interface (HDMI)
connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and
other protected content.
USB3.1 Gen1 port. The Universal Serial Bus3.1 Gen1 (USB3.1 Gen1) port
connects to USB3.1 Gen1 devices such as a mouse, printer, scanner, camera,
PDA, and others.
• DO NOT connect a keyboard / mouse to any USB3.1 Gen1 port when installing
Windows® operating system.
• Due to USB3.1 Gen1 controller limitations, USB3.1 Gen1 devices can only be used
under a Windows® OS environment and after USB3.1 Gen1 driver installation.
• USB3.1 Gen1 devices can only be used as data storage only.
• We strongly recommend that you connect USB3.1 Gen1 devices to USB3.1 Gen1
ports for faster and better performance for your USB3.1 Gen1 devices.
Microphone port (pink). This port connects to a microphone.
Line Out port (lime). This port connects to a headphone or speaker. In a 4.1, 5.1,
or 7.1-channel conguration, the function of this port becomes Front Speaker Out.
Supported by ASUS Audio Wizard.
Line In port (light blue). This port connects to a tape, CD, DVD player, or other
audio sources.
Refer to the audio conguration table below for the function of the audio ports in a 2.1,
4.1, 5.1, or 7.1-channel conguration.
Audio 2.1, 4.1, 5.1, or 7.1-channel configuration
Port Headset 2.1-channel 4.1-channel 5.1-channel 7.1-channel
Light Blue (Rear panel) Line In Rear Speaker Out Rear Speaker Out Rear Speaker Out
Lime (Rear panel) Line Out Front Speaker Out Front Speaker Out Front Speaker Out
Pink (Rear panel) Mic In Mic In Bass/Center Bass/Center
Front panel - - - Side Speaker Out
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Expansion slot brackets. Remove the expansion slot bracket when installing an
expansion card.
ASUS Graphics Card (on selected models only). The display output ports on
this optional ASUS Graphics Card may vary with different models.
Serial port (on selected models only). This COM port is for pointing devices or
other serial devices.
LPT connector (on selected models only). Connect a parallel device such as a
printer to this Line Printing Terminal (LPT) connector.
LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network
(LAN) through a network hub.
Activity/Link LED Speed LED
Status Description Status Description
OFF No link OFF 10Mbps connection
ORANGE Linked ORANGE 100Mbps connection
BLINKING Data activity GREEN 1Gbps connection LAN port
SPEED LED
ACT/LINK LED
LAN port LED indications
Serial port. This COM port is for pointing devices or other serial devices
VGA port. This port is for VGA-compatible devices such as a VGA monitor.
Air vents. These vents allow air ventilation.
DO NOT block the air vents on the chassis. Always provide proper ventilation for your
computer.
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Setting up your computer
This section guides you through connecting the main hardware devices, such as the external
monitor, keyboard, mouse, and power cord, to your computer.
Connecting an external monitor
Using the ASUS Graphics Card (on selected models only)
Connect your monitor to the display output port on the discrete ASUS Graphics Card.
To connect an external monitor using the ASUS Graphics Card:
1. Connect a monitor to a display output port on the ASUS Graphics Card.
2. Plug the monitor to a power source.
The display output ports on the ASUS Graphics Card may vary with different models.
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Using the onboard display output ports
Connect your monitor to the onboard display output port.
To connect an external monitor using the onboard display output ports:
1. Connect a VGA monitor to the VGA port or a DisplayPort monitor to the DisplayPort
port on the rear panel of your computer.
2. Plug the monitor to a power source.
• If your computer comes with an ASUS Graphics Card, the graphics card is set as the
primary display device in the BIOS. Hence, connect your monitor to a display output port
on the graphics card.
• To connect multiple external monitors to your computer, refer to Connecting multiple
external display in Chapter 1 of this guide for details.
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Connecting a USB keyboard and a USB mouse
Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your
computer.
Connecting the power cord
Connect one end of the power cord to the power connector on the rear panel of your
computer and the other end to a power source.
20 Chapter 1: Getting started
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3. Turn on your computer.
4. From the Start menu, click Settings > System > Display.
5. Congure the settings for your displays.
For some graphic cards, only the monitor that is set to be the primary display has display
during POST. The dual display function works only under Windows.
Connecting multiple external displays
Your desktop PC may come with VGA, HDMI, or DisplayPort ports and allows you to connect
multiple external displays.
Setting up multiple displays
When using multiple monitors, you are allowed to set display modes. You can use the
additional monitor as a duplicate of your main display, or as an extension to enlarge your
Windows desktop.
To set up multiple displays:
1. Turn off your computer.
2. Connect the two monitors to your computer and connect the power cords to the
monitors. Refer to Setting up your computer section in Chapter 1 for details on how to
connect a monitor to your computer.
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Turning your computer ON/OFF
This section describes how to turn on/off your computer after setting up your computer.
Turning your computer ON
To turn your computer ON:
1. Turn your monitor ON.
2. Press the power button on your computer.
3. Wait until the operating system loads automatically.
Power button
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Connecting a USB storage device
This desktop PC provides USB 2.0/1.1 and USB3.1 Gen1 ports on both the front and rear
panels. The USB ports allow you to connect USB devices such as storage devices.
To connect a USB storage device:
• Insert the USB storage device to your computer.
You can enable or disable the front and rear USB 2.0 and USB3.1 Gen1 ports individually
from the BIOS Setup. Refer to the Configuring the USB ports using the BIOS section in
Chapter 3 of this user manual for details.
Front panel Rear panel
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Chapter 2
Connecting devices to your computer
Connecting microphone and speakers
This desktop PC comes with microphone ports and speaker ports on both the front and rear
panels. The audio I/O ports located on the rear panel allow you to connect 2.1-channel,
4.1-channel, 5.1-channel, and 7.1-channel stereo speakers.
• When your Desktop PC comes with an internal speaker, the audio output will be from
the internal speaker.
• When you connect an external audio device such as earphone or speaker, you need
to enable the audio device output. For details, refer to the section Changing to the
external audio output.
• When you disconnect the audio device, you need to manually change the audio output
to the internal speaker from the Control Panel.
Connecting Headphone and Mic
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Connecting 2.1-channel Speakers
LINE OUT
Connecting 4.1-channel Speakers
LINE OUT
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Connecting 5.1-channel Speakers
LINE OUT
Connecting 7.1-channel Speakers
LINE OUT
26 Chapter 2: Connecting devices to your computer
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Changing to the external audio output
When you connect an external audio device to your Desktop PC, enable the audio device
output to ensure a clear audio quality.
To change to the external audio output:
1. Connect an external audio device such as earphone or speaker to the rear Line Out
port. The Audio Manager screen automatically pops up.
For the location of the rear Line Out port, refer to the section Getting to know your
computer.
2. Tick Front Speaker Out, then
click OK.
3. Tick Line In, then click OK. The
audio output will now be from the
external audio device.
The Audio Manager screenshots above are for reference only.
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Chapter 3
Using your computer
Proper posture when using your Desktop PC
When using your Desktop PC, maintaining the proper posture is necessary to prevent strain to
your wrists, hands, and other joints or muscles. This section provides you with tips on avoiding
physical discomfort and possible injury while using and fully enjoying your Desktop PC.
Eye level to the top of
the monitor screen
Foot rest 90˚ angles
To maintain the proper posture:
• Position your computer chair to make sure that your elbows are at or slightly above the
keyboard to get a comfortable typing position.
• Adjust the height of your chair to make sure that your knees are slightly higher than
your hips to relax the backs of your thighs. If necessary, use a footrest to raise the level
of your knees.
• Adjust the back of your chair so that the base of your spine is rmly supported and
angled slightly backward.
• Sit upright with your knees, elbows and hips at an approximately 90º angle when you
are at the PC.
• Place the monitor directly in front of you, and turn the top of the monitor screen even
with your eye level so that your eyes look slightly downward.
• Keep the mouse close to the keyboard, and if necessary, use a wrist rest for support to
reduce the pressure on your wrists while typing.
• Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare
such as windows and straight sunlight.
• Take regular mini-breaks from using your Desktop PC.
Using the optical drive (optional)
Inserting an optical disc
To insert an optical disc:
1. While your system is on, press the
eject button below the drive bay cover
to open the tray.
2. Place the disc to the optical drive with
the label side facing up.
3. Push the tray to close it.
4. Select a program from the AutoPlay
window to access your les.
• If AutoPlay is NOT enabled in your computer, to access the data on an optical disc:
• On Windows® 10, click File Explorer from the Start menu, then double-click the CD/
DVD drive icon.
Removing an optical disc
To remove an optical disc:
1. While the system is on, do either of the following to eject the tray:
• Press the eject button below the drive bay cover.
• Eject the tray from Windows® 10 / Windows® 10 Pro system:
• On Windows ®10, click File Explorer from the Start menu, right-click the CD/
DVD drive icon, and click Eject.
2. Remove the disc from the disc tray.
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Configuring the USB ports using the BIOS
You can enable or disable the front and rear USB 2.0 and USB3.1 Gen1 ports from the BIOS
Setup.
To disable or enable the front and rear USB 2.0 and USB3.1 Gen1 ports:
1. Press <Delete> to enter the BIOS Setup at startup.
2. From the BIOS Setup screen, click Advanced > USB Configuration > USB Single
Port Control.
3. Select the USB port that you want to enable or disable.
4. Press <Enter> to enable or disable the selected USB port.
5. Click Exit and select Save Changes & Reset to save the changes made.
Refer to Chapter 1 for the location of the USB ports.
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Configuring the HDD security setting using the BIOS
You can set a password in the BIOS Setup to protect your HDD.
To set a password for your HDD from the BIOS Setup:
1. Press <Delete> to enter the BIOS Setup at startup.
2. From the BIOS Setup EZ Mode screen, click Exit > Advanced Mode. From the
Advanced Mode screen, click Main > HDDx: [name of HDD] to open the HDD
Password screen.
3. Select the Set User Password item and press <Enter>.
4. From the Create New Password box, key in a password, then press <Enter>.
5. Conrm the password when prompted.
6. Click Exit and select Save Changes & Reset to save the changes made.
Take note of this password, which you would need to access the HDD.
To change the password for your HDD from the BIOS Setup:
1. Follow steps 1 and 2 of the previous section to open the HDD Password screen.
2. Select the Set User Password item and press <Enter>.
3. From the Enter Current Password box, key in the current password, then press
<Enter>.
4. From the Create New Password box, key in a new password, then press <Enter>.
5. Conrm the password when prompted.
6. Click Exit and select Save Changes & Reset to save the changes made.
To clear the user password, follow the same steps as in changing a user password, but press
<Enter> when prompted to create/conrm the password. After you clear the password, the
Set User Password item on top of the screen shows Not Installed.
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Wired connection
Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network
(LAN).
Connecting via a DSL/cable modem
To connect via a DSL/cable modem:
1. Set up your DSL/cable modem.
Refer to the documentation that came with your DSL/cable modem.
2. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your
computer and the other end to a DSL/cable modem.
Modem
RJ-45 cable
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Chapter 4
Connecting to the Internet
Connecting via a local area network (LAN)
To connect via a LAN:
1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your
computer and the other end to your LAN.
2. Turn on your computer.
3. Congure the necessary Internet connection settings.
• For more details, refer to the section Configuring the network connection.
• Contact your Internet Service Provider (ISP) for details or assistance in setting up your
Internet connection.
LAN
RJ-45 cable
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ASUS Business Manager
ASUS Manager provides a set of tools for customizing and maintaining your ASUS computer.
Installing ASUS Business Manager
1. Insert your ASUS support DVD into your optical drive.
2. On the support CD window, click Utilities > ASUS Business Manager.
3. On the ASUS Manager setup screen, select the applications you want to install.
4. Click Install.
5. The system will prompt you to reboot your system once installation is complete.
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Chapter 5
Using ASUS Business Manager
Starting ASUS Manager
Launch ASUS Manager from the Start Menu by clicking Start > ASUS > ASUS Manager
Icon View and List View
ASUS Manager has an Icon View and List View. Click the List View icon to display a
list of tools available for your system.
Icon View
List View
List View
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System
The System Information screen displays hardware and software details about your computer.
Update
Click Update on the main ASUS Manager screen to download and install hardware drivers,
the latest BIOS, and updated ASUS applications.
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Security
Click Security on the main ASUS Manager screen to access PC Cleanup and USB Lock
utilities.
PC Cleanup
PC Cleanup provides options to remove temporary and unnecessary les from your computer
to free up hard drive space.
ASUS Secure Delete
ASUS Secure Delete keeps your les secure by making deleted les completely
irrecoverable using a simple drag-and-drop interface.
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1. Once ASUS Secure Delete is launched,
do any of the following to add les to the
deletion box:
• Drag and drop the les to the deletion
box.
2. To remove a le from the deletion list, select
the le, then click .
• Right-click the le then select ASUS
Secure Delete.
To use ASUS Secure Delete:
3. Tick Delete the files listed in the recycle
bin if you want to permanently delete all the
les in the recycle bin.
4. Click Clear, and then click OK on the
conrmation message to permanently delete
all the les listed in the deletion box and the
recycle bin (if selected in step 3).
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Backup & Recovery
Click Recovery on the main ASUS Manager screen to begin Windows maintenance tasks
such as system restoration, adjusting startup settings and repairing Windows with a recovery
disk.
USB Lock
The USB Lock feature secures your USB ports, card reader and optical drive from unwanted
access by setting up a password.
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Power
Click Power on the main ASUS Manager screen to congure power management. With
Power Manager, you can specity time settings for system hibernation, sleep, display and hard
drive activity.
Tool
Click Tool on the main ASUS Manager screen to access the Support screen, Ai Booting or
MyLogo.
Support
Support lists links to ASUS support web sites and contact information.
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Ai Booting
Ai Booting displays a list of bootable storage devices. Select a device and click the left/right
buttons to modify the boot sequence.
MyLogo
ASUS MyLogo allows you to customize the boot logo. The boot logo is the image that
appears on screen during the Power-On Self-Tests (POST).
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Changing the BIOS boot logo
1. Select any of the options, then click Next:
• Change the BIOS boot logo and update the BIOS.
• Change the BIOS boot logo only.
Before selecting the rst option, download the BIOS le to your computer using ASUS
Update.
2. Click Browse to locate the picture le that you want to use as the boot logo (and the
downloaded BIOS if required) and then click Run.
3. Follow the onscreen instructions to complete the process.
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Chapter 6
Troubleshooting
Troubleshooting
This chapter presents some problems you might encounter and the possible solutions.
?
My computer cannot be powered on and the power LED on the front
panel does not light up.
• Check if your computer is properly connected.
• Check if the wall outlet is functioning.
• Check if the Power Supply Unit is switched on. Refer to the section Turning
your computer ON/OFF in Chapter 1.
?
My computer hangs.
• Do the following to close the programs that are not responding:
1. Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard,
then click Task Manager.
2. Do the following based on the operating system:
On Windows® 10:
Under Task Manager in the Processes tab, select the program that is
not responding, then click End Task.
• If the keyboard is not responding. Press and hold the Power button on the top
of your chassis until the computer shuts down. Then press the Power button
to turn it on.
?
I cannot connect to a wireless network using the ASUS WLAN Card
(on selected models only)?
• Ensure that you enter the correct network security key for the wireless network
you want to connect to.
• Connect the external antennas (optional) to the antenna connectors on the
ASUS WLAN Card and place the antennas on the top of your computer
chassis for the best wireless performance.
?
The arrow keys on the number key pad are not working.
Check if the Number Lock LED is off. When the Number Lock LED is on,
the keys on the number key pad are used to input numbers only. Press the
Number Lock key to turn the LED off if you want to use the arrow keys on the
number key pad.
?
No display on the monitor.
• Check if the monitor is powered on.
• Ensure that your monitor is properly connected to the video output port on
your computer.
• If your computer comes with a discrete graphics card, ensure that you connect
your monitor to a video output port on the discrete graphics card.
• Check if any of the pins on the monitor video connector is bent. If you discover
bent pins, replace the monitor video connector cable.
• Check if your monitor is plugged to a power source properly.
• Refer to the documentation that came with your monitor for more
troubleshooting information.
?
When using multiple monitors, only one monitor has display.
• Ensure that the both monitors are powered on.
• During POST, only the monitor connected to the VGA port has display. The
dual display function works only under Windows.
• When a graphics card is installed on your computer, ensure that you connect
the monitors to the output port on the graphics card.
• Check if the multiple displays settings are correct.
?
My computer cannot detect my USB storage device.
• The rst time you connect your USB storage device to your computer,
Windows automatically installs a driver for it. Wait for a while and go to My
Computer to check if the USB storage device is detected.
• Connect your USB storage device to another computer to test if the USB
storage device is broken or malfunctions.
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?
I want to restore or undo changes to my computer’s system settings
without affecting my personal files or data.
On Windows® 10:
You can use Windows® 10 recovery option to refresh or reset your computer’s
system settings. To use the refresh option, click Settings > Update &
recovery > Reset this PC from the Start menu, select Keep my files, wait
for several seconds and click Next to continue or Cancel to quit. To use the
reset option, click Settings > Update & recovery > Reset this PC from the
Start menu, select Remove everything > Only the drive where Windows is
installed > Just remove my files, and click Reset.
By default, your personal les, apps and settings are stored in the system volume
(eg. C:\), ensure to move them to a data volume (eg. D:\ or E:\) before resetting
your system.
?
The picture on the HDTV is distorted.
• It is caused by the different resolutions of your monitor and your HDTV. Adjust
the screen resolution to t your HDTV. To change the screen resolution:
On Windows® 10
• From the Start menu, click Settings > System > Display.
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?
My speakers produce no sound.
• Ensure that you connect your speakers to the Line out port on the front panel
or the rear panel.
• Check if your speaker is connected to an electrical source and turned on.
• Adjust your speakers’ volume.
• Ensure that your computer’s system sounds are not Muted.
• If it is muted, the volume icon is displayed as . To enable the system
sounds, click from the Windows notication area, then click .
• If it is not muted, click and drag the slider to adjust the volume.
• Connect your speakers to another computer to test if the speakers are
working properly.
?
The DVD drive cannot read a disc.
• Check if the disc is placed with the label side facing up.
• Check if the disc is centered in the tray, especially for the discs with
non-standard size or shape.
• Check if the disc is scratched or damaged.
?
The DVD drive eject button is not responding.
1. On Windows® 10, from the Start menu, click File Explorer.
2. Right-click , then click Eject from the menu.
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Power
Problem Possible Cause Action
No power
(The power
indicator is off)
Incorrect power voltage
• Set your computer’s power voltage
switch to your area’s power
requirements.
• Adjust the voltage settings. Ensure
that the power cord is unplugged
from the power outlet.
Your computer is not
turned on.
Press the power key on the front panel
to ensure that your computer is turned
on.
Your computer’s power
cord is not properly
connected.
• Ensure that the power cord is
properly connected.
• Use other compatible power cord.
PSU (Power supply unit)
problems
Contact the ASUS Service Center
about installing another PSU on your
computer.
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Display
Problem Possible Cause Action
No display
output after
turning the
computer on
(Black screen)
The signal cable is
not connected to the
correct VGA port on your
computer.
• Connect the signal cable to the
correct display port (onboard VGA or
discrete VGA port).
• If you are using a discrete VGA
card, connect the signal cable to the
discrete VGA port.
Signal cable problems Try connecting to another monitor.
LAN
Problem Possible Cause Action
Cannot access
the Internet
The LAN cable is not
connected.
Connect the LAN cable to your
computer.
LAN cable problems
Ensure the LAN LED is on. If not,
try another LAN cable. If it still does
not work, contact the ASUS service
center.
Your computer is not
properly connected to a
router or hub.
Ensure that your computer is properly
connected to a router or hub.
Network settings Contact your Internet Service Provider
(ISP) for the correct LAN settings.
Problems caused by the
anti-virus software Close the anti-virus software.
Driver problems Reinstall the LAN driver
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Audio
Problem Possible Cause Action
No Audio
Speaker or headphone is
connected to the wrong
port.
• Refer to your computer’s user
manual for the correct port.
• Disconnect and reconnect the
speaker to your computer.
Speaker or headphone
does not work.
Try using another speaker or
headphone.
The front and back audio
ports do not work.
Try both the front and back audio
ports. If one port failed, check if the
port is set to multi-channel.
Driver problems Reinstall the audio driver
System
Problem Possible Cause Action
System speed is
too slow
Too many programs are
running. Close some of the programs.
Computer virus attack
• Use an anti-virus software to
scan for viruses and repair your
computer.
• Reinstall the operating system.
The system often
hangs or freezes.
Hard disk drive failure
• Send the damaged hard disk
drive to ASUS Service Center for
servicing.
• Replace with a new hard disk drive.
Memory module problems
• Replace with compatible memory
modules.
• Remove the extra memory
modules that you have installed,
then try again.
• Contact the ASUS Service Center
for assistance.
There is not enough
air ventilation for your
computer.
Move your computer to an area with
better air ow.
Incompatible software are
installed.
Reinstall the OS and reinstall
compatible software.
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CPU
Problem Possible Cause Action
Too noisy right
after turning on
the computer.
Your computer is booting
up.
It is normal. The fan runs on its
full speed when the computer is
powering on. The fan slows down
after entering the OS.
The BIOS settings have
been changed.
Restore the BIOS to its default
settings.
Old BIOS version
Update the BIOS to the latest
version. Visit the ASUS Support
site at https://www.asus.com/
support to download the latest BIOS
versions.
Computer is too
noisy when in use.
The CPU fan has been
replaced.
Ensure that you are using a
compatible or ASUS-recommended
CPU fan.
There is not enough
air ventilation for the
computer.
Ensure that your computer is
working in an area with good air ow.
The system temperature is
too high.
• Update the BIOS.
• If you know how to reinstall the
motherboard, try to clean the inner
space of the chassis.
• Contact the ASUS Service Center
for assistance.
If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS
Service Center. Visit the ASUS Support site at https://www.asus.com/support for the
service center information.
ASUS Desktop PC
Windows® 10
User Manual
E10435
First Edition
May 2015
Copyright © ASUSTeK Computer Inc.
All Rights Reserved
Appendix
Windows® 10 User Manual
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Starting for the rst time
When you start your computer for the first time, a series of screens appear to guide you in
configuring the basic settings of your Windows® 10 operating system.
To start your Desktop PC for the rst time:
1. Press the power button on your Desktop PC. Wait for a few minutes until the setup screen
appears.
2. From the setup screen, pick your region and language that you want to use on your desktop
PC.
3. Carefully read the License Terms, then tap I Accept.
4. Follow the onscreen instructions to configure the following basic items:
• Personalize
• Getonline
• Settings
• Youraccount
5. Wait until Windows® 10 finishes installing the apps and system settings. After the installation,
the Windows® 10 desktop appears.
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Click your account name to change the
picture, sign out of your account, or lock your
Desktop PC
Click to display all the apps
Click to put on sleep mode, shut down,
or restart your desktop PC
Click to expand the Start screen
Click to launch the Start menu
Pin on or launch
a tiled-format
app from the
Start screen
Pin on or launch an app
from the taskbar
Start menu
Windows® 10 brings back the Start menu with some enhancements, such as the space that you can
customizewithyourfavoriteapps,people,orwebsites.
YoucanlaunchtheStartmenuintwoways:
• ClicktheStartbuttonfromthelower-leftcornerofthetaskbar.
• PresstheWindows®Startkey on your keyboard.
Pinning apps to the Start screen or taskbar
To pin an app to the Start screen or taskbar:
1. From the Start menu, click All apps, then select the app that you want to pin.
2. Click Pin to Start or Pin to taskbar to pin your selected app to the Start screen or taskbar.
YoucanalsodragthendropanapptotheStartScreenortaskbartopinit.
Using the Windows® 10 UI
The Windows®10UserInterface(UI)includesthefavoriteStartmenuandthetiled-formattedStart
screen. It includes the following features you can use while working on your Desktop PC.
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Start screen
TheStartscreen,whichappearstogetherwiththeStartmenu,helpsorganizealltheappsyouneed
injustoneplace.TheappsontheStartscreenaredisplayedontiled-formatforeasyaccess.
Some apps require signing in to your Microsoft account before they are fully launched.
Click to restore the
Start screen
Moving apps on the Start screen
YoucanmoveappsfromtheStartscreensimplythroughdragginganddroppingtheapptoyour
preferred location.
Unpinning apps from the Start screen
TounpinanappfromtheStartscreen,right-clickontheapptoactivateitssettingsbarthenclick
Unpin from Start.
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Taskbar
Windows® 10 comes with the standard taskbar, which keeps all your currently running apps or
items in the background.
Unpinning apps from the taskbar
1. FromtheStartscreenortaskbar,right-clicktheappyouwanttounpin.
2. Click Unpin from Start or Unpin this program from taskbar to remove the app from the
Start screen or taskbar.
Using the Task View
When you have several running apps, you can click from the taskbar to display all your
running apps, and click on an app or item to launch it.
If task view is disabled, click > Show Task View button to display the task view icon .
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Snap feature
The Snap feature displays about four apps or more in one screen, allowing you to work or switch
among apps.
Using Snap
Use your Desktop PC’s mouse or keyboard to activate Snap onscreen.
Using your mouse
a) Launch an app, then drag and release on a screen corner to snap it in place.
b) Snap another app to your preferred location on the screen.
Using your keyboard
a) Launch an app, press and the arrow keys to select the direction where you want to
snap the app in place.
b) Snap another app using and the arrow keys.
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Keyboard shortcuts
Using your keyboard, you can also use the following shortcuts to help you launch apps and
navigate Windows® 10.
Switches between the Start screen and the last running app
+ <D>
Launches the desktop
+ <E>
Launches File Explorer
+ <F> or
+ <W>
Activates the File search function
+ <H>
Launches Share
+ <I>
Launches Settings
+ <K>
Launches Media Connect
+ <L>
Activates the Lock screen
+ <M>
Hides all currently active screens to the taskbar
+ <P>
YourdesktopPCismirroredtoyoursecondarymonitor
+ <Q>
Launches Cortana
+ <R>
Launches the Run window
+ <U>
Launches Ease of Access Center
+ <X>
Launches a menu box of Windows tools
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Removing everything and reinstalling Windows® 10
Restoring your PC to its original factory settings can be done using the Remove everything and
reinstall options in PC Settings. Refer to the steps below to use this option.
Back up all your data before using this option.
This process may take a while to complete.
1. From the Start menu, click Settings > Update & security > Recovery.
2. Scroll down to view the Remove everything and reinstall Windows option. Under this
option, click Get started.
3. Follow the onscreen instructions to complete the reinstallation and reset process.
+ <+>
Launchesthemagnierandzoomsinyourscreen.
+<->
Zooms out your screen.
+ <Enter>
Opens the Narrator Settings.
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ASUS contact information
ASUS contact information
ASUSTeK COMPUTER INC.
Address 4F,No.150,Li-TeRd.,Peitou,Taipei112,Taiwan
Telephone +886-2-2894-3447
Fax +886-2-2890-7798
Web site www.asus.com/
Technical Support
Telephone +86-21-38429911
Fax +86-21-5866-8722,ext.9101#
Online support http://qr.asus.com/techserv
ASUS COMPUTER INTERNATIONAL (America)
Address 800 Corporate Way, Fremont, CA 94539, USA
Telephone +1-510-739-3777
Fax +1-510-608-4555
Web site http://www.asus.com/us/
Technical Support
Supportfax +1-812-284-0883
Telephone +1-812-282-2787
Online support http://qr.asus.com/techserv
ASUS COMPUTER GmbH (Germany and Austria)
Address HarkortStr.21-23,D-40880Ratingen,Germany
Fax +49-2102-959931
Web site http://www.asus.com/de
Online contact http://eu-rma.asus.com/sales
Technical Support
Telephone +49-2102-5789555
SupportFax +49-2102-959911
Online support http://qr.asus.com/techserv