Table of Contents
- 1 Getting to know your wireless router
- 2 Getting started
- 3 Configuring the General settings
- 4 Configuring the Advanced Settings
- 5 Troubleshooting
- Appendices
ASUS DSL-AC87VG User Manual
Displayed below is the user manual for DSL-AC87VG by ASUS which is a product in the Wireless Routers category. This manual has pages.
Related Manuals
User Guide
DSL-AC87VG
Dual-band Wi-Fi ADSL/VDSL DSL-AC87VG
2
Copyright © 2016 ASUSTeK Computer Inc. All Rights Reserved.
No part of this manual, including the products and software described
in it, may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language in any form or by any means, except
documentation kept by the purchaser for backup purposes, without the
express written permission of ASUSTeK Computer Inc. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired,
modified or altered, unless such repair, modification of alteration is authorized
in writing by ASUS; or (2) the serial number of the product is defaced or
missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS
AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR
PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE
FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE
AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A
COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY
FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL,
INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be
registered trademarks or copyrights of their respective companies, and are used
only for identification or explanation and to the owners’ benefit, without intent
to infringe.
E11833
September 2016
3
Table of contents
1 Getting to know your wireless router
1.1 Welcome! ........................................................................................6
1.2 Package contents .........................................................................6
1.3 Your wireless router ..................................................................... 7
1.4 Positioning your router ........................................................... 10
1.5 Setup Requirements ................................................................ 11
1.6 DSL-AC87VG Setup ................................................................... 12
2 Getting started
2.1 Logging into the Web GUI ..................................................... 13
2.2 Quick Internet Setup (QIS) with Auto-detection ........... 14
2.3 Connecting to your wireless network ................................ 17
3 Configuring the General settings
3.1 Using the Network Map ......................................................... 18
3.1.1 Setting up the wireless security settings ......................18
3.1.2 Managing your network clients ....................................... 20
3.1.3 Monitoring your USB device .............................................21
3.2 Creating a Guest Network ...................................................... 22
3.3 Setting up Parental Control ................................................... 23
3.4 Using the Traffic Manager ...................................................... 24
3.4.1 Managing QoS (Quality of Service) Bandwidth..........24
3.5 Using the USB Application ..................................................... 25
3.5.1 Using AiDisk ............................................................................... 25
3.5.2 Using Media Services and Servers ..................................27
3.5.3 3G/4G ........................................................................................31
3.6 Using AiCloud 2.0 ...................................................................... 32
3.6.1 Cloud Disk ................................................................................33
3.6.2 Smart Access ........................................................................... 34
3.6.3 Smart Sync ............................................................................... 35
4
Table of contents
3.7 Using Telephony ........................................................................ 36
3.7.1 Setting up your phones ......................................................36
3.7.2 Using the answering machine ..........................................43
3.7.3 Creating your contact list ................................................... 46
3.7.4 Making an internal call ........................................................ 46
3.7.5 Making an outgoing call .....................................................47
3.7.6 Managing your calls .............................................................47
4 Configuring the Advanced Settings
4.1 Wireless ......................................................................................... 50
4.1.1 General ......................................................................................50
4.1.2 WPS ............................................................................................52
4.1.3 Wireless MAC Filter ...............................................................54
4.1.4 Professional .............................................................................55
4.2 LAN ................................................................................................. 57
4.2.1 LAN IP ........................................................................................57
4.2.2 DHCP Server ............................................................................58
4.2.3 Route .........................................................................................59
4.2.4 IPTV ............................................................................................60
4.3 WAN ............................................................................................... 61
4.3.1 Internet Connection .............................................................61
4.3.2 Dual WAN .................................................................................62
4.3.3 Port Trigger ..............................................................................63
4.3.4 Virtual Server/Port Forwarding ........................................65
4.3.5 DMZ............................................................................................68
4.3.6 DDNS .........................................................................................69
4.3.7 NAT Passthrough ...................................................................70
5
Table of contents
4.4 IPv6 ................................................................................................. 71
4.5 VPN Server ................................................................................... 72
4.6 Firewall .......................................................................................... 73
4.6.1 General ......................................................................................73
4.6.2 URL Filter ..................................................................................74
4.6.3 Network Services Filter .......................................................75
4.7 Administration ........................................................................... 76
4.7.1 System ....................................................................................... 76
4.7.2 Firmware Upgrade ................................................................ 77
4.7.3 Restore/Save/Upload Setting ...........................................78
4.7.4 DSL Setting .............................................................................. 79
4.7.5 Feedback ..................................................................................79
4.8 System Log .................................................................................. 80
5 Troubleshooting
5.1 Basic Troubleshooting ............................................................. 81
5.2 Frequently Asked Questions (FAQs) ................................... 84
Appendices
Notices ....................................................................................................... 94
ASUS Contact information ..................................................................108
Networks Global Hotline Information.............................................109
6
1 Getting to know your wireless
router
1.1 Welcome!
Thank you for purchasing an ASUS DSL-AC87VG Wi-Fi Router!
ASUS DSL-AC87VG features up to 2334 Mbps of concurrent
wireless performance on its dual-band rate, providing you with
up to 4K ultra-high definition video playback, ultra-fast large file
sharing, and low latency online gaming. It features DECT support
and built-in telephone softswitch (PBX) that allows you to connect
to compatible devices such as common analog phones, DECT
phones, FAX machines, and IP phones.
1.2 Package contents
NOTES:
• Ifanyoftheitemsisdamagedormissing,contactASUSfortechnical
inquiries and support, Refer to the ASUS Support Hotline list at the
back of this user manual.
• Keeptheoriginalpackagingmaterialincaseyouwouldneedfuture
warranty services such as repair or replacement.
VDSL/ADSL DSL-AC87VG
Network cable (RJ-45)
Power adapter
DSL cable (1x TAE-F plug / 1x RJ-45 8p2c plug)
Warranty card
Quick Start Guide
7
1.3 Your wireless router
8
Power LED
Off: No power.
On: Device is ready.
Flashing slow: Rescue mode
Flashing quick: WPS is processing.
DECT LED
Off: Cordless phone is not connected.
On: Cordless phone is connected.
5 GHz LED
Off: No 5GHz signal.
On: Wireless system is ready.
Flashing: Transmitting or receiving data via wireless connection.
2.4 GHz LED
Off: No 2.4GHz signal.
On: Wireless system is ready.
Flashing: Transmitting or receiving data via wireless connection.
FON2 / FON1 LED
Off: Analog phone or terminal device is not connected.
On: Analog phone or terminal device is connected.
WAN (Internet) LED
Red: No IP or no physical connection.
On: Has physical connection to a wide area network (WAN).
LAN 1~4 LED
Off: No power or no physical connection.
On: Has physical connection to an Ethernet network.
USB LED
Off: No power or no physical connection.
On: Has physical connection to USB devices.
Ethernet WAN LED
Off: Ethernet WAN is not connected.
On: Ethernet WAN is connected.
DSL LED
Off: No DSL link or unable to establish DSL link.
On: DSL link is established.
Flashing: DSL is attempting to connect to a DSLAM.
DECT button
Press this button for more than three (3) seconds to register a DECT phone.
Press this button for less than three (3) seconds to search for a DECT phone.
9
WPS button
This button launches the WPS Wizard.
Wi-Fi On/Off button
Press this button to turn on /off the Wi-Fi connection.
DSL (RJ-45) port
Use an RJ-45 cable to connect your router to a splitter or a telephone outlet.
USB 2.0 port
Insert USB 2.0 devices such as USB hard disks or USB flash drives into these
ports.
USB 3.0 port
Insert USB 3.0 devices such as USB hard disks or USB flash drives into this port.
LAN 1 ~ 4 ports
Connect network cables into these ports to establish LAN connection.
Ethernet WAN port
Connect a network cable into this port to establish WAN connection.
FON2 / FON1 ports
Insert RJ-11 cables into these ports to connect analog phones or terminal
devices.
Reset button
This button resets or restores the system to its factory default settings.
Power (DC-IN) port
Insert the bundled AC adapter into this port and connect your router to a
power source.
Power button
Press this button to power on or off the system.
TAE ports (available in some areas/regions)
Use RJ-11 to TAE adapters to connect your phones or terminal devices to these
ports
10
1.4 Positioning your router
For the best wireless signal transmission between the wireless
router and the network devices connected to it, ensure that you:
• Placethewirelessrouteratthecenterofyournetworkfor
maximum wireless coverage.
• Keepthedeviceawayfrommetalobstructionsandawayfrom
direct sunlight.
• Keepthedeviceawayfrom802.11gor20MHzonlyWi-Fi
devices, 2.4GHz computer peripherals, Bluetooth devices,
cordless phones, transformers, heavy-duty motors, fluorescent
lights, microwave ovens, refrigerators, and other industrial
equipment to prevent signal interference or loss.
• Toensurethebestwirelesssignal,orientthefourdetachable
antennas as shown in the drawing below.
• Alwaysupdatetothelatestrmware.VisittheASUSwebsite
at http://www.asus.com to get the latest firmware updates.
Dual B and 802 .11ac
Wi-Fi ADSL/VDSL VolP Modem Router
FON1FON2
DECT E-W AN
45°90°
45°
11
1.5 Setup Requirements
• LatestversionofawebbrowsersuchasInternetExplorer,
Firefox, Google Chrome
• Forconnectingcomputers:
•EthernetRJ-45(LAN)port(10Base-T/100Base-
TX/1000BaseTX)
• Forlandlinetelephony:
•Analogtelephonelinecompliantwithlocalregulations
• Internetconnectionvia:
•DSLline(withorwithoutsplitter)
•Cablemodem
•USBmodemformobileInternetaccess(UMTS/HSPA)
• Mobiledevices,suchastabletsorsmartphones,thatare
compliant with IEEE 802.11a/b/g/n/ac standards.
NOTES:
• Ifyourcomputerdoesnothavebuilt-inwirelesscapabilities,youmay
install an IEEE 802.11a/b/g/n/ac WLAN adapter to your computer to
connect to the network.
• TheEthernetRJ-45cablesthatwillbeusedtoconnectthenetwork
devices should not exceed 100 meters.
12
1.6 DSL-AC87VG Setup
To set up your DSL-AC87VG via wired connection:
1. Insert your DSL-AC87VG ’s power adapter to the DC-IN port
and plug it to a power outlet.
2. Connect one end of the bundled DSL cable (1x TAE-F plug /
1x RJ-45 8p2c plug) to the DSL port of your DSL-AC87VG, and
connect the other end to the DSL or VDSL line.
3. Using RJ-11 cables, connect your phones to FON1/FON2 ports
on your DSL-AC87VG. When available, you may also connect
your phones to the TAE ports.
NOTE: The TAE ports are available on the ASUS DSL-AC87VG in some
areas/regions.
4. Using a network cable, connect your computer to your DSL-
AC87VG ’s LAN port
DSL
Phone
LAN
Power
DECT phone
13
2 Getting started
2.1 Logging into the Web GUI
Your ASUS DSL-AC87VG comes with an intuitive web graphical
user interface (GUI) that allows you to easily configure its various
features through a web browser such as Internet Explorer, Firefox,
Safari, or Google Chrome.
NOTE: The features may vary with different firmware versions.
To log into the web GUI:
1. On your web browser, manually key in the wireless router’s
default IP address: http://router.asus.com.
2. On the login page, key in the default user name (admin) and
password (admin).
3. You can now use the Web GUI to configure various settings of
your ASUS DSL-AC87VG.
NOTE: If you are logging into the Web GUI for the first time, you will be
directed to the Quick Internet Setup (QIS) page automatically.
Navigation
panel
Quick
Internet
Setup Wizard
Middle
column
Right
column
14
2.2 Quick Internet Setup (QIS) with Auto-
detection
The Quick Internet Setup (QIS) function guides you in quickly
setting up your Internet connection.
NOTE: When setting the Internet connection for the first time, press
the Reset button on your wireless router to reset it to its factory default
settings.
To use QIS with auto-detection:
1. Log into the Web GUI. The QIS page launches automatically.
NOTES:
• Bydefault,theloginusernameandpasswordforyourwireless
router's Web GUI is admin. For details on changing your wireless
router's login username and password, refer to section 4.6.2 System.
• Thewirelessrouter'sloginusernameandpasswordisdifferentfrom
the 2.4GHz/5GHz network name (SSID) and security key. The wireless
router's login username and password allows you to log into your
wireless router's Web GUI to configure your wireless router's settings.
The 2.4GHz/5GHz network name (SSID) and security key allows Wi-Fi
devices to log in and connect to your 2.4GHz/5GHz network.
2. The wireless router automatically detects if your ISP
connection type is Dynamic IP and PPPoE. Key in the
necessary information for your ISP connection type.
IMPORTANT! Obtain the necessary information from your ISP about the
Internet connection type.
15
for Automatic IP (DHCP)
for PPPoE
16
NOTES:
• Theauto-detectionofyourISPconnectiontypetakesplacewhen
you configure the wireless router for the first time or when your
wireless router is reset to its default settings.
• IfQISfailedtodetectyourInternetconnectiontype,clickSkip to
manual setting and manually configure your connection settings.
3. Assign the wireless network name (SSID) and security key
for your 2.4GHz and 5 GHz wireless connection. Click Apply
when done.
4. Your Internet and wireless settings are displayed. Click Next to
continue.
5. Read the wireless network connection tutorial. When done,
click Finish.
17
2.3 Connecting to your wireless network
After setting up your wireless router via QIS, you can connect your
computer or other smart devices to your wireless network.
To connect to your network:
1. On your computer, click the network icon in the
notification area to display the available wireless networks.
2. Select the wireless network that you want to connect to, then
click Connect.
3. You may need to key in the network security key for a secured
wireless network, then click OK.
4. Wait while your computer establishes connection to the
wireless network successfully. The connection status is
displayed and the network icon displays the connected
status.
NOTES:
• Refertothenextchaptersformoredetailsonconfiguringyour
wireless network's settings.
• Refertoyourdevice'susermanualformoredetailsonconnectingit
to your wireless network.
18
3 Configuring the General
settings
3.1 Using the Network Map
Network Map allows you to configure your network’s security
settings, manage your network clients, and monitor your USB
device.
3.1.1 Setting up the wireless security settings
To protect your wireless network from unauthorized access, you
need to configure its security settings.
To set up the wireless security settings:
1. From the navigation panel, go to General > Network Map.
19
2. On the Network Map screen and under System status, you
can configure the wireless security settings such as SSID,
security level, and encryption settings.
NOTE: You can set up different wireless security settings for 2.4GHz and
5GHz bands.
3. On the Wireless name (SSID) field, key in a unique name for
your wireless network.
4. From the Authentication Method dropdown list, select the
authentication method for your wireless network.
If you select WPA-Personal or WPA-2 Personal as the
authentication method, key in the WPA-PSK key or security
passkey.
IMPORTANT! The IEEE 802.11n/ac standard prohibits using High
Throughput with WEP or WPA-TKIP as the unicast cipher. If you use these
encryption methods, your data rate will drop to IEEE 802.11g 54Mbps
connection.
5 Click Apply when done.
20
3.1.2 Managing your network clients
To manage your network clients:
1. From the navigation panel, go to General > Network Map
tab.
2. On the Network Map screen, select the Clients icon to
display your network client’s information.
3. Click View List below the Clients icon to display all the clients.
4. To block a client’s access to your network, select the client and
click the open lock icon.
21
3.1.3 Monitoring your USB device
The ASUS DSL-AC87VG provides two USB ports for connecting
USB devices or USB printer to allow you to share files and printer
with clients in your network.
NOTES:
• Tousethisfeature,youneedtoplugaUSBstoragedevice,suchasa
USB hard disk or USB flash drive, to the USB 3.0/2.0 ports on the rear
panel of your wireless router. Ensure that the USB storage device is
formatted and partitioned properly. Refer to the Plug-n-Share Disk
Support List at http://event.asus.com/networks/disksupport
• TheUSBportssupporttwoUSBdrivesoroneprinterandoneUSB
drive at the same time.
IMPORTANT! You first need to create a share account and its
permission /access rights to allow other network clients to access the
USB device via an FTP site/third-party FTP client utility, Servers Center,
Samba, or AiCloud. For more details, refer to the section 3.5 Using the
USB Application and 3.6 Using AiCloud in this user manual.
To monitor your USB device:
1. From the navigation panel, go to General > Network Map.
2. On the Network Map screen, select the USB Disk Status icon
to display your USB device’s information.
3. On the AiDisk Wizard field, click GO to set up an FTP server for
Internet file sharing.
NOTES:
• Formoredetails,refertothesection3.5.2 Using Media Services
and Servers in this user manual.
• ThewirelessrouterworkswithmostUSBHDDs/Flashdisks(upto
4TB size) and supports read-write access for FAT16, FAT32, NTFS, and
HFS+.
22
Safely removing the USB disk
IMPORTANT: Incorrect removal of the USB disk may cause data
corruption.
To safely remove the USB disk:
1. From the navigation panel, go to General > Network Map.
2. In the upper right corner, click > Eject USB disk. When
the USB disk is ejected successfully, the USB status shows
Unmounted.
3.2 Creating a Guest Network
The Guest Network provides temporary visitors with Internet
connectivity via access to separate SSIDs or networks without
providing access to your private network.
NOTE: DSL-AC87VG supports up to six SSIDs (three 2.4GHz and three
5GHz).
To create a guest network:
1. From the navigation panel, go to General > Guest Network.
2. On the Guest Network screen, select 2.4GHz or 5GHz
frequency band for the guest network that you want to
create.
3. Click Enable.
4. Assign a wireless name for your temporary network on the
Network Name (SSID) field.
5. Select the Authentication Method.
6. When done, click Apply.
23
3.3 Setting up Parental Control
Parental Control allows you to control the Internet access time.
Users can set the time limit for a client’s network usage.
To use the parental control function:
1. From the navigation panel, go to General > Parental
Controls.
2. Click ON to enable Parental Control.
3. Select the client whose network usage you want to control.
You may also key in the client’s MAC address in the Client
MAC Address column.
NOTE: Ensure that the client name does not contain special characters
or spaces as this may cause the router to function abnormally.
4. Click or to add or delete the client’s profile.
5. In the Time Management column, click to select your
preferred time slots for allowed access time. Drag and hold to
create longer time slots.
6. Click Apply to save the settings.
24
3.4 Using the Traffic Manager
3.4.1 Managing QoS (Quality of Service) Bandwidth
Quality of Service (QoS) allows you to set the bandwidth priority
and manage network traffic.
To set up bandwidth priority:
1. From the navigation panel, go to General > Traffic Manager.
2. Click ON to enable QoS. Fill in the upload and download
bandwidth fields.
NOTE: Get the bandwidth information from your ISP.
3. Click Save.
NOTE: The User Specify Rule List is for advanced settings. If you want
to prioritize specific network applications and network services, select
User-defined QoS rules or User-defined Priority from the drop-down
list on the upper-right corner.
25
3.5 Using the USB Application
The USB Applications function provides AiDisk, Servers Center,
Network Printer Server and Download Master submenus.
IMPORTANT! To use the server functions, you need to insert a USB
storage device, such as a USB hard disk or USB flash drive, in the USB
2.0 port on the rear panel of your wireless router. Ensure that the USB
storage device is formatted and partitioned properly. Refer to the ASUS
website at http://event.asus.com/2009/networks/disksupport/ for the
file system support table.
3.5.1 Using AiDisk
AiDisk allows you to share files stored on a connected USB device
through the Internet. AiDisk also assists you with setting up ASUS
DDNS and an FTP server.
To use AiDisk:
1. From the navigation panel, go to General > USB Application,
then click the AiDisk icon.
2. From the Welcome to AiDisk wizard screen, click Go.
26
4. Tick I will use the service, assign a unique name for your
domain name, then click Next.
5. Click Finish to complete the setting.
6. To access the FTP site that you created, launch a web browser
or a third-party FTP client utility and key in the ftp link
(ftp://<domain name>.asuscomm.com) you have previously
created.
3. Select the access rights that you want to assign to the clients
accessing your shared data.
27
3.5.2 Using Media Services and Servers
Media Services and Servers allows you to share the media files
from the USB disk via a Media Server directory, Samba share
service, or FTP share service. You can also configure other settings
for the USB disk in the Servers Center.
Using Media Server
Your wireless router allows DLNA-supported devices to access
multimedia files from the USB disk connected to your wireless
router.
NOTE: Before using the DLNA Media Server function, connect your
device to the DSL-AC87VG’s network.
To launch the Media Server setting page, go to General > USB
Application > Media Services and Servers > Media Server tab.
Refer to the following for the descriptions of the fields:
• Enable UPnP Media Server: Select ON/OFF to enable/
disable the UPnP Media Server.
• Media Server Path Setting: Select All Disks Shared or
Manual Media Server Path.
28
Using Network Place (Samba) Share service
Network Place (Samba) Share allows you to set up the accounts
and permissions for the Samba service.
To use Samba share:
1. From the navigation panel, go to General > USB Application
> Media Services and Servers > Network Place (Samba)
Share tab.
NOTE: Network Place (Samba) Share is enabled by default.
2. Follow the steps below to add, delete, or modify an
account.
To create a new account:
a) Click to add new account.
b) In the Account and Password fields, key in the name and
password of your network client. Retype the password to
confirm. Click Add to add the account to the list.
29
To delete an existing account:
a) Select the account that you want to delete.
b) Click .
c) When prompted, click Delete to confirm the account
deletion.
To add a folder:
a) Click .
b) Enter the folder name, and click Add. The folder that you
created will be added to the folder list.
3. From the list of folders, select the type of access permission
that you want to assign for specific folders:
• R/W: Select this option to assign read/write access.
• R: Select this option to assign read-only access.
• No: Select this option if you do not want to share a specific
file folder.
4. Click Apply to apply the changes.
30
Using the FTP Share service
FTP share enables an FTP server to share files from USB disk to
other devices via your local area network or via the Internet.
IMPORTANT!
• EnsurethatyousafelyremovetheUSBdisk.Incorrectremovalofthe
USB disk may cause data corruption.
• TosafelyremovetheUSBdisk,refertothesectionSafely removing
the USB disk under 3.1.3 Monitoring your USB device.
To use FTP Share service:
NOTE: Ensure that you have set up your FTP server through
AiDisk. For more details, refer to the section 3.5.1 Using AiDisk.
1. From the navigation panel, click General > USB Application
> Media Services and Servers > FTP Share tab.
2. From the list of folders, select the type of access rights that
you want to assign for specific folders:
• R/W: Select to assign read/write access for a specific folder.
• R: Select to assign read only access for a specific folder.
• No: Select this option if you do not want to share a specific
folder.
31
3. If you prefer, you can set the Allow anonymous login field to
ON.
4. In the Maximum number of concurrent connections field,
key in the number of devices that can simultaneously connect
to the FTP share server.
5. Click Apply to confirm the changes.
6. To access the FTP server, key in the ftp link
ftp://<hostname>.asuscomm.com and your user name and
password on a web browser or a third-party FTP utility.
3.5.3 3G/4G
3G/4G USB modems can be connected to DSL-AC87VG to allow
Internet access.
NOTE: For a list of verified USB modems, please visit:
https://www.asus.com/event/networks_3G4G_support/
To set up 3G/4G internet access:
1. From the navigation panel, click General > USB Application
> 3G/4G.
2. From the Internet Connection screen, configure the settings
for your USB modem. Obtain the data about your USB modem
from your Internet service provider (ISP).
3. Click Apply to save the settings made.
32
3.6 Using AiCloud 2.0
AiCloud 2.0 is a cloud service app that allows you to save, sync,
share, and access your files.
To use AiCloud 2.0:
1. From Google Play Store or Apple Store, download and install
the ASUS AiCloud app to your smart device.
2. Connect your smart device to your network. Follow the
instructions to complete the AiCloud setup process.
33
3.6.1 Cloud Disk
To create a cloud disk:
1. Insert a USB storage device into the wireless router.
2. Turn on Cloud Disk.
3. Go to https://router.asus.com and enter the router login
account and password. For better user experience, we
recommend that you use Google Chrome or Firefox.
34
4. You can now start accessing Cloud Disk files on devices
connected to the network.
NOTE: When accessing the devices that are connected to the network,
you need to enter the device’s user name and password manually, which
will not be saved by AiCloud for security reason.
3.6.2 Smart Access
The Smart Access function allows you to easily access your home
network via your router’s domain name.
35
NOTES:
• YoucancreateadomainnameforyourrouterwithASUSDDNS.For
more details, refer to section 4.3.5 DDNS.
• Bydefault,AiCloudprovidesasecureHTTPSconnection.Keyin
https://[yourASUSDDNSname].asuscomm.com for a very secure
Cloud Disk and Smart Access usage.
3.6.3 Smart Sync
To use Smart Sync:
1. Launch AiCloud, click Smart Sync > Go.
2. Select ON to enable Smart Sync.
3. Click Add new account.
4. Enter your ASUS WebStorage account password and select
the directory that you want to sync with WebStorage.
5. Click Apply.
36
3.7 Using Telephony
The Telephony function allows you to connect compatible devices
such as common analog phones, DECT phones, FAX machines,
and IP phones to your DSL-AC87VG.
3.7.1 Setting up your phones
Configuring an internal phone
To configure an internal phone:
1. From the navigation panel, click Telephony > Phone Device.
2. Click to add a new phone.
NOTES:
• WhenusingtheTelephonyfunctionforthefirsttime,theoutgoing
number field is empty.
• WhenyoualsowanttouseanIPphoneforoutgoingcalls,assign
the outgoing number. For details, refer to the section Assigning an
outgoing number.
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3. Tick IP Phone.
4. Fill in the necessary information.
5. When done, click Apply. The internal number is assigned by
the phone.
NOTES:
• Tocheckfortheinternalnumberofaninternalphone,goto
Telephony > Phone Device.
• Fordetailsonusingtheinternalphone,refertothesectionMaking
internal calls.
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Registering your DECT phone
To register your DECT phone:
1. From the navigation panel, click Telephony > Phone Device.
2. Click to add a new phone.
3. Tick DECT, then click Register.
4. Wait until the registration process is completed.
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5. Fill in the necessary information.
6. When done, click Apply.
Configuring your DECT phone
To configure your DECT phone:
1. From the navigation panel, click Telephony > DECT.
2. Configure your preferred DECT settings.
NOTE: By default, the PIN code of the base station is 0000.
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3. Fill in the information for these required fields: Phone
Number, User Name, Password, User Domain, Registrar,
and Proxy*.
Assigning an outgoing number
Assign outgoing phone numbers to your phones to make
outgoing calls from phones connected to your DSL-AC87VG.
To assign an outgoing number:
1. From the navigation panel, click Telephony > Phone
Number.
2. Click to add a new phone.
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4. Click Advanced Setting to configure the advanced settings
of your phone.
5. Configure the following advanced settings:
•WAN Interface: Select the WAN interface that you want to
use for your phone.
•Prefix: Assign the prefix number that you want to assign for
outgoing calls.
•Caller ID restriction: Select the caller ID type.
•SIP DSCP*: Enter the SIP DSCP.
•RTP/RTCP DSCP*: Enter the RTP/RTP DSCP.
NOTE: * Obtain the necessary information from your VoIP service
provider.
6. When done, click Apply. A checkmark in the Status column
indicates that you have successfully assigned a phone number
to your phone.
7. Follow steps 1 to 6 to assign more phone numbers to more
phones.
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Modifying or deleting a phone number
To modify or delete a phone number:
1. From the navigation panel, click Telephony > Phone
Number.
2. Click to edit the settings of your selected device. Click
to delete your selected device.
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3.7.2 Using the answering machine
Configuring the answering machine
NOTES:
• Bydefault,callsthatarenotansweredafter40secondsare
automatically forwarded to the answering machine.
• Ensurethatyouhaverecordedyourvoicemailgreetingforthe
answering machine. For more details, refer to Recording your
voicemail greeting.
IMPORTANT!
• TheansweringmachineonlysupportsG.711a-law(PCMA)codec.
• Ifyouareusingasoftphone,enablethetelephone-event(RFC-2833)
on your softphone.
To configure the answering machine:
1. From the navigation panel, click Telephony > Answering
machine > Answering machine.
2. On the Enable Answering Machine field, ensure that the
slider is set to ON.
3. On the No Answer Time field, set the time (in seconds) that
incoming calls are automatically forwarded to the answering
machine.
4. When done, click Apply.
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Recording your voicemail greeting
To record your voice mail greeting:
1. On your phone, dial *992#, then speak your message after the
beep. After you hang up, your recorded message appears on
the Greeting Message list.
2. You can play, edit, or delete your recorded message from
Telephony > Answering machine > Greeting Message.
Listening to or deleting your voicemails
To listen to or delete your voice mails:
1. From the navigation panel, click Telephony > Answering
machine > Voice Message.
2. Click to listen to a voicemail. Click to delete a
voicemail.
NOTE: You can also dial *911# on your internal phone to listen to your
voicemail.
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Emailing your voicemails
To email your voicemails:
1. From the navigation panel, click Telephony > Answering
machine > Message Forwarding.
2. On the Enable Message Forwarding to Email field, ensure
that the slider is set to ON.
3. Fill in the necessary information.
4. When done, click Apply.
5. Your voicemails will be forwarded to your target email address
as MP3 audio attachments.
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3.7.3 Creating your contact list
To create your contact list:
1. From the navigation panel, click Telephony > Phone Book.
2. Click to add a new contact. You can add up to three (3)
phone numbers to a contact.
3. Fill in the necessary information.
4. When done, click Apply.
3.7.4 Making an internal call
To make an internal call:
1. Ensure that you have the correct internal number for the
internal phone that you want to call.
NOTE: To check for the internal number of an internal phone, go to
Telephony > Phone Device.
2. From an internal phone, dial asterisk (*) twice, then the
internal number of the other internal phone.
For example, you want to call Phone 2 (internal number is 12)
from Phone 1. From Phone 1, dial [**] + [12].
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3.7.5 Making an outgoing call
To make an outgoing call:
1. Ensure that you have assigned a phone number to your
phone.
NOTE: For more details, refer to Assigning a phone number.
2. Dial the number/pound sign (#), phone’s prefix number,
number/pound sign (#), and the number you want to call.
For example, the prefix number for phone 2 is 81, you would
need to dial: [#81#] + [callee’s phone number].
3.7.6 Managing your calls
Defining the call blocking rules
To define the call blocking rules:
1. From the navigation panel, click Telephony > Call Control >
Call Blocking.
2. Click to set the blocking rule for incoming or outgoing
calls.
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3. Define the call blocking rule, then click Apply.
4. Select the call blocking rule that you want to activate, then
click Apply.
NOTE: When you activate the Anonymous Calls profile, all incoming
calls without caller IDs are blocked.
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Defining the call forwarding rules
To define the call forwarding rules:
1. From the navigation panel, click Telephony > Call Control >
Forwarding.
2. Click to set the call forwarding rule.
3. Configure the call forwarding rules, then click Apply.
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4 Configuring the Advanced
Settings
4.1 Wireless
4.1.1 General
The General tab allows you to configure the basic wireless
settings.
To configure the basic wireless settings:
1. From the navigation panel, go to Advanced Settings >
Wireless > General tab.
2. Select 2.4GHz or 5GHz as the frequency band for your wireless
network.
3. Assign a unique name containing up to 32 characters for your
SSID (Service Set Identifier) or network name to identify your
wireless network. Wi-Fi devices can identify and connect to
the wireless network via your assigned SSID. The SSIDs on the
information banner are updated once new SSIDs are saved to
the settings.
NOTE: You can assign unique SSIDs for the 2.4 GHz and 5GHz frequency
bands.
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4. In the Hide SSID field, select Yes to prevent wireless devices
from detecting your SSID. When this function is enabled, you
would need to enter the SSID manually on the wireless device
to access the wireless network.
5. Select any of these wireless mode options to determine the
types of wireless devices that can connect to your wireless
router:
• Auto: Select Auto to allow 802.11ac, 802.11n, 802.11g, and
802.11b devices to connect to the wireless router.
• N only: Select N only to maximize wireless N performance.
This setting prevents 802.11g and 802.11b devices from
connecting to the wireless router.
6. Select the channel/extension channel for your wireless router.
Select Auto to allow the wireless router to automatically
select the channel that has the least amount of interference.
7. Select the channel bandwidth to accommodate higher
transmission speeds.
8. Select the authentication method.
9. When done, click Apply.
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4.1.2 WPS
WPS (Wi-Fi Protected Setup) is a wireless security standard that
allows you to easily connect devices to a wireless network. You
can configure the WPS function via the PIN code or WPS button.
NOTE: Ensure that the devices support WPS.
To enable WPS on your wireless network:
1. From the navigation panel, go to Advanced Settings >
Wireless > WPS tab.
2. In the Enable WPS field, move the slider to ON for the 2.4GHz
or 5GHz frequency band.
NOTE: WPS supports authentication using Open System, WPA-Personal,
and WPA2-Personal. WPS does not support a wireless network that uses
a Shared Key, WPA-Enterprise, WPA2-Enterprise, and RADIUS encryption
method.
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3. In the WPS Method field, select Push Button or Client PIN
code. If you select Push Button, go to step 4. If you select
Client PIN code, go to step 5.
4. To set up WPS using the router’s WPS button, follow these
steps:
a. Click Start or press the WPS button found at the rear of the
wireless router.
b. Press the WPS button on your wireless device. This is
normally identified by the WPS logo.
NOTE: Check your wireless device or its user manual for the location of
the WPS button.
c. The wireless router will scan for any available WPS devices.
If the wireless router does not find any WPS devices, it will
switch to standby mode.
5. To set up WPS using the Client’s PIN code, follow these steps:
a. Locate the WPS PIN code on your wireless device’s user
manual or on the device itself.
b. Key in the Client PIN code on the text box.
c. Click Start to put your wireless router into WPS survey mode.
The router’s LED indicators quickly flash three times until the
WPS setup is completed.
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4.1.3 Wireless MAC Filter
Wireless MAC filter provides control over packets transmitted to
a specified MAC (Media Access Control) address on your wireless
network.
To set up the Wireless MAC filter:
1. From the navigation panel, go to Advanced Settings >
Wireless > Wireless MAC Filter tab.
2. From the Frequency list, select the frequency band that the
settings will be applied to.
3. Tick Yes in the Enable Mac Filter field.
4. In the MAC Filter Mode dropdown list, select either Accept or
Reject.
• SelectAccept to allow devices in the MAC filter list to access
to the wireless network.
• SelectReject to prevent devices in the MAC filter list to
access to the wireless network.
5. On the MAC filter list, click the Add button and key in
the MAC address of the wireless device.
6. Click Apply.
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In the Professional Settings screen, you can configure the
following:
• Frequency: Select the frequency band that the professional
settings will be applied to.
• Enable Radio: Select Yes to enable wireless networking.
Select No to disable wireless networking.
• Enable wireless scheduler: Select Yes to enable the
wireless scheduler function. When enabled, the following
items appear:
•Date to Enable Radio (week days): You can specify which
days of the week wireless networking is enabled.
•Time of Day to Enable Radio: You can specify a time range
when wireless networking is enabled during the week.
•Time of Day to Enable Radio: You can specify a time range
when wireless networking is enabled during the weekend.
4.1.4 Professional
The Professional screen provides advanced configuration options.
NOTE: We recommend that you use the default values on this page.
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• Set AP isolated: The Set AP isolated item prevents wireless
devices on your network from communicating with each
other. This feature is useful if many guests frequently join or
leave your network. Select Yes to enable this feature or select
No to disable.
• Enable IGMP Snooping: Enable this function allows
the IGMP ( Internet Group Management Protocol ) to be
monitored among devices and optimizes wireless multicast
traffic.
• DTIM Interval: DTIM (Delivery Traffic Indication Message)
Interval or Data Beacon Rate is the time interval before a
signal is sent to a wireless device in sleep mode indicating
that a data packet is awaiting delivery. The default value is
three milliseconds.
• Beacon Interval: Beacon Interval is the time between one
DTIM and the next. The default value is 100 milliseconds.
Lower the Beacon Interval value for an unstable wireless
connection or for roaming devices.
• TX Power adjustment: TX Power adjustment refers to the
milliWatts (mW) needed to power the radio signal output of
the wireless router. Enter a value between 0 to 100.
NOTE: Increasing the TX Power adjustment values may affect the
stability of the wireless network.
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4.2 LAN
4.2.1 LAN IP
The LAN IP screen allows you to modify the LAN IP settings of your
wireless router.
NOTE: Any changes to the LAN IP address will be reflected on your
DHCP settings.
To modify the LAN IP settings:
1. From the navigation panel, go to Advanced Settings > LAN
> LAN IP tab.
2. Modify the IP address and Subnet Mask.
3. When done, click Apply.
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4.2.2 DHCP Server
Your wireless router uses DHCP to assign IP addresses
automatically on your network. You can specify the IP address
range and lease time for the clients on your network.
To configure the DHCP server:
1. From the navigation panel, go to Advanced Settings > LAN
> DHCP Server tab.
2. In the Enable the DHCP Server field, tick Yes.
3. In the Domain Name text box, enter a domain name for the
wireless router.
4. In the IP Pool Starting Address field, key in the starting IP
address.
5. In the IP Pool Ending Address field, key in the ending IP
address.
6. In the Lease Time field, specify in seconds when an assigned
IP address will expire. Once it reaches this time limit, the DHCP
server will then assign a new IP address.
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NOTES:
• We recommend that you use an IP address format of 192.168.1.xxx
(where xxx can be any number between 2 and 254) when specifying
an IP address range.
• AnIPPoolStartingAddressshouldnotbegreaterthantheIPPool
Ending Address.
7. When done, click Apply.
4.2.3 Route
If your network makes use of more than one wireless router, you
can configure a routing table to share the same Internet service.
NOTE: We recommend that you do not change the default route
settings unless you have advanced knowledge of routing tables.
To configure the LAN Routing table:
1. From the navigation panel, go to Advanced Settings > LAN
> Route tab.
2. On the Enable static routes field, choose Yes.
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3. On the Static Route List, enter the network information of
other access points or nodes. Click the Add or Delete
button to add or remove a device on the list.
4. Click Apply.
4.2.4 IPTV
The wireless router supports connection to IPTV services through
an ISP or a LAN. The IPTV tab provides the configuration settings
needed to set up IPTV, VoIP, multicasting, and UDP for your
service. Contact your ISP for specific information regarding your
service.
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4.3 WAN
4.3.1 Internet Connection
The Internet Connection screen allows you to configure the
settings of your USB 3G/4G modem.
NOTES:
• ObtaintheinformationaboutyourUSBmodemfromyourInternet
service provider (ISP).
• Formoredetailsaboutthe3G/4GfunctionofyourDSL-AC87VG,
please refer to the section 3.5.3. 3G/4G.
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4.3.2 Dual WAN
Your ASUS DSL-AC87VG provides dual WAN support. You can set
the dual WAN feature to this mode:
• Failover Mode: Select this mode to use the secondary WAN
as the backup network access.
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4.3.3 Port Trigger
Port range triggering opens a predetermined incoming port for a
limited period of time whenever a client on the local area network
makes an outgoing connection to a specified port. Port triggering
is used in the following scenarios:
• More than one local client needs port forwarding for the
same application at a different time.
• An application requires specific incoming ports that are
different from the outgoing ports.
To set up Port Trigger:
1. From the navigation panel, go to Advanced Settings > WAN
> Port Trigger tab.
2. On the Enable Port Trigger field, tick Yes.
3. On the Well-Known Applications field, select the popular
games and web services to add to the Port Trigger List.
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4. On the Trigger Port List table, key in the following
information:
• Description: Enter a short name or description for the
service.
• Trigger Port: Specify a trigger port to open the incoming
port.
• Protocol: Select the protocol, TCP, or UDP.
• Incoming Port: Specify an incoming port to receive inbound
data from the Internet.
• Protocol: Select the protocol, TCP, or UDP.
5. Click the Add to enter the port trigger information to the
list. Click the Delete button to remove a port trigger entry
from the list.
6. When done, click Apply.
NOTES:
• WhenconnectingtoanIRCserver,aclientPCmakesanoutgoing
connection using the trigger port range 1~65535. The IRC server
responds by verifying the username and creating a new connection
to the client PC using an incoming port.
• IfPortTriggerisdisabled,therouterdropstheconnectionbecause
it is unable to determine which PC is requesting for IRC access.
When Port Trigger is enabled, the router assigns an incoming port to
receive the inbound data. This incoming port closes once a specific
time period has elapsed because the router is unsure when the
application has been terminated.
• Porttriggeringonlyallowsoneclientinthenetworktousea
particular service and a specific incoming port at the same time.
• Youcannotusethesameapplicationtotriggeraportinmorethan
one PC at the same time. The router will only forward the port back
to the last computer to send the router a request/trigger.
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4.3.4 Virtual Server/Port Forwarding
Port forwarding is a method to direct network traffic from the
Internet to a specific port or a specific range of ports to a device
or number of devices on your local network. Setting up Port
Forwarding on your router allows PCs outside the network to
access specific services provided by a PC in your network.
NOTE: When port forwarding is enabled, the ASUS router blocks
unsolicited inbound traffic from the Internet and only allows replies
from outbound requests from the LAN. The network client does not
have access to the Internet directly, and vice versa.
To set up Port Forwarding:
1. From the navigation panel, go to Advanced Settings > WAN
> Virtual Server / Port Forwarding tab.
2. On the Enable Port Forwarding field, tick Yes.
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3. On the Famous Server List field, select the type of service
you want to access.
4. On the Famous Game List field, select the popular game that
you want to access. This item lists the port required for your
selected popular online game to work properly.
5. On the Port Forwarding List table, key in the following
information:
• Service Name: Enter a service name.
• Port Range: If you want to specify a Port Range for clients
on the same network, enter the Service Name, the Port
Range (e.g. 10200:10300), the LAN IP address, and leave the
Local Port empty. Port range accepts various formats such
as Port Range (300:350), individual ports (566,789) or Mix
(1015:1024,3021).
NOTES:
• Whenyournetwork’sfirewallisdisabledandyouset80astheHTTP
server’s port range for your WAN setup, then your http server/web
server would be in conflict with the router’s web user interface.
• Anetworkmakesuseofportsinordertoexchangedata,witheach
port assigned a port number and a specific task. For example, port 80
is used for HTTP. A specific port can only be used by one application
or service at a time. Hence, two PCs attempting to access data
through the same port at the same time would fail. For example, you
cannot set up Port Forwarding for port 100 for two PCs at the same
time.
• Local IP: Key in the client’s LAN IP address.
NOTE: Use a static IP address for the local client to make port forwarding
work properly. Refer to section 4.2 LAN for information.
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• Local Port: Enter a specific port to receive forwarded
packets. Leave this field blank if you want the incoming
packets to be redirected to the specified port range.
• Protocol: Select the protocol. If you are unsure, select BOTH.
5. Click the Add to enter the port trigger information to the
list. Click the Delete button to remove a port trigger entry
from the list.
6. When done, click Apply.
To check if Port Forwarding has been configured successfully:
• Ensure that your server or application is set up and running.
• You will need a client outside your LAN but has Internet
access (referred to as “Internet client”). This client should not
be connected to the ASUS router.
• On the Internet client, use the router’s WAN IP to access the
server. If port forwarding has been successful, you should be
able to access the files or applications.
Differences between port trigger and port forwarding:
• Port triggering will work even without setting up a specific
LAN IP address. Unlike port forwarding, which requires a
static LAN IP address, port triggering allows dynamic port
forwarding using the router. Predetermined port ranges are
configured to accept incoming connections for a limited
period of time. Port triggering allows multiple computers
to run applications that would normally require manually
forwarding the same ports to each PC on the network.
• Port triggering is more secure than port forwarding since the
incoming ports are not open all the time. They are opened
only when an application is making an outgoing connection
through the trigger port.
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4.3.5 DMZ
Virtual DMZ exposes one client to the Internet, allowing this
client to receive all inbound packets directed to your Local Area
Network.
Inbound traffic from the Internet is usually discarded and routed
to a specific client only if port forwarding or a port trigger has
been configured on the network. In a DMZ configuration, one
network client receives all inbound packets.
Setting up DMZ on a network is useful when you need incoming
ports open or you want to host a domain, web, or e-mail server.
CAUTION: Opening all the ports on a client to the Internet makes the
network vulnerable to outside attacks. Please be aware of the security
risks involved in using DMZ.
To set up DMZ:
1. From the navigation panel, go to Advanced Settings > WAN
> DMZ tab.
2. Configure the setting below. When done, click Apply.
• IP address of Exposed Station: Key in the client’s LAN IP
address that will provide the DMZ service and be exposed
on the Internet. Ensure that the server client has a static IP
address.
To remove DMZ:
1. Delete the client’s LAN IP address from the IP Address of
Exposed Station text box.
2. When done, click Apply.
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4.3.6 DDNS
Setting up DDNS (Dynamic DNS) allows you to access the router
from outside your network through the provided ASUS DDNS
Service or another DDNS service.
To set up DDNS:
1. From the navigation panel, go to Advanced Settings > WAN
> DDNS tab.
2. Configure the following settings below. When done, click
Apply.
• Enable the DDNS Client: Enable DDNS to access the ASUS
router via the DNS name rather than WAN IP address.
• Server and Host Name: Choose ASUS DDNS or other DDNS.
If you want to use ASUS DDNS, fill in the Host Name in the
format of xxx.asuscomm.com (xxx is your host name).
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• Enable wildcard: Enable wildcard if your DDNS service
requires one.
NOTES:
DDNS service will not work under these conditions:
• WhenthewirelessrouterisusingaprivateWANIPaddress(192.168.
x.x, 10.x.x.x, or 172.16.x.x), as indicated by a yellow text.
• TheroutermaybeonanetworkthatusesmultipleNATtables.
4.3.7 NAT Passthrough
NAT Passthrough allows a Virtual Private Network (VPN)
connection to pass through the router to the network clients.
PPTP Passthrough, L2TP Passthrough, IPsec Passthrough and RTSP
Passthrough are enabled by default.
To enable / disable the NAT Passthrough settings, go to the
Advanced Settings > WAN > NAT Passthrough tab. When done,
click Apply.
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4.4 IPv6
This wireless router supports IPv6 addressing, a system that
supports more IP addresses. This standard is not yet widely
available. Contact your ISP if your Internet service supports IPv6.
To set up IPv6:
1. From the navigation panel, go to Advanced Settings > IPv6.
2. Select your Connection Type. The configuration options vary
depending on your selected connection type.
3. Enter your IPv6 LAN and DNS settings.
4. Click Apply.
NOTE: Please refer to your ISP regarding specific IPv6 information for
your Internet service.
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4.5 VPN Server
VPN (Virtual Private Network) provides a secure communication
to a remote computer or remote network using a public network
such as the Internet.
NOTE: Before setting up a VPN connection, you would need the IP
address or domain name of the VPN server you are trying to access.
To set up access to a VPN server:
1. From the navigation panel, go to Advanced Settings > VPN
Server.
2. On the Enable VPN Server field, select Yes.
3. On the VPN Details dropdown list, select Advanced Settings
if want to configure advanced VPN settings such as broadcast
support, authentication, MPPE Encryption, and Client IP address
range.
4. On the Network Place (Samba) Support field, select Yes.
5. Enter the user name and password for accessing the VPN
server. Click the button.
6. Click Apply.
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4.6 Firewall
The wireless router can serve as a hardware firewall for your
network.
NOTE: The Firewall feature is enabled by default.
4.6.1 General
To set up basic Firewall settings:
1. From the navigation panel, go to Advanced Settings >
Firewall > General tab.
2. On the Enable Firewall field, select Yes.
3. On the Enable DoS protection, select Yes to protect your
network from DoS (Denial of Service) attacks though this may
affect your router’s performance.
4. On the Respond Ping Request from Wan field, select Yes.
5. Click Apply.
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4.6.2 URL Filter
You can specify keywords or web addresses to prevent access to
specific URLs.
NOTE: The URL Filter is based on a DNS query. If a network client has
already accessed a website such as http://www.abcxxx.com, then the
website will not be blocked (a DNS cache in the system stores previously
visited websites). To resolve this issue, clear the DNS cache before
setting up the URL Filter.
To set up a URL filter:
1. From the navigation panel, go to Advanced Settings >
Firewall > URL Filter tab.
2. On the Enable URL Filter field, select Enabled.
3. Enter a URL and click the button.
4. Click Apply.
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4.6.3 Network Services Filter
The Network Services Filter blocks LAN to WAN packet exchanges
and restricts network clients from accessing specific web services
such as Telnet or FTP.
To set up a Network Service filter:
1. From the navigation panel, go to Advanced Settings >
Firewall > Network Service Filter tab.
2. On the Enable Network Services Filter field, select Yes.
3. Select the Filter table type. Black List blocks the specified
network services. White List limits access to only the specified
network services.
4. Specify the day and time when the filters will be active.
5. To specify a Network Service to filter, enter the Source IP,
Destination IP, Port Range, and Protocol. Click the button.
6. Click Apply.
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4.7 Administration
4.7.1 System
The System page allows you to configure your wireless router
settings.
To set up the System settings:
1. From the navigation panel, go to Advanced Settings >
Administration > System tab.
2. You can configure the following settings:
• Change router login password: You can change the
password and login name for the wireless router by entering
a new name and password.
• WPS Button behavior: You can select Turn LED On/Off or
Activate WPS.
• Enable Reboot Schedule: Select Yes to set the reboot
schedule.
• Time Zone: Select the time zone for your network.
• NTP Server: The wireless router can access a NTP (Network
time Protocol) server in order to synchronize the time.
• Enable Web Access from WAN: Select Yes to allow devices
outside the network to access the wireless router GUI
settings. Select No to to prevent access.
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• Enable Web Access from WAN: Select Yes to allow devices
outside the network to access the wireless router GUI
settings. Select No to to prevent access.
• Auto Logout: Set the time (in minutes) that you want to
automatically logout from the web GUI after some period of
inactivity.
3. Click Apply.
4.7.2 Firmware Upgrade
NOTE: Download the latest firmware from the ASUS website at
http://www.asus.com
To upgrade the firmware:
1. From the navigation panel, go to Advanced Settings >
Administration > Firmware Upgrade tab.
2. In the New Firmware File field, click Browse to locate the
downloaded file.
3. Click Upload.
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NOTES:
• Whentheupgradeprocessiscomplete,waitforsometimeforthe
system to reboot.
• Iftheupgradeprocessfails,followtheRescuemodeprocess.For
more details, refer to Restoring the firmware via the Rescue mode
under 5.1 Basic Troubleshooting.
4.7.3 Restore/Save/Upload Setting
To restore/save/upload wireless router settings:
1. From the navigation panel, go to Advanced Settings >
Administration > Restore/Save/Upload Setting tab.
2. Select the tasks that you want to do:
• Torestoretothedefaultfactorysettings,clickRestore, and
click OK in the confirmation message.
• Tosavethecurrentsystemsettings,clickSave, navigate to
the folder where you intend to save the file and click Save.
• Torestorefromasavedsystemsettingsle,clickBrowse to
locate your file, then click Upload.
If issues occur, upload the latest firmware version and configure new
settings. Do not restore the router to its default settings.
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4.7.4 DSL Setting
Modify your DSL settings from this page.
IMPORTANT! Obtain your DSL settings from your Internet service
provider (ISP) before doing any changes.
4.7.5 Feedback
You can send your comments, suggestions, issues, or feedbacks to
the ASUS Support Team.
80
4.8 System Log
System Log contains your recorded network activities.
NOTE: System log resets when the router is rebooted or powered off.
To view your system log:
1. From the navigation panel, go to Advanced Settings >
System Log.
2. You can view your network activities in any of these tabs:
• GeneralLog
• DHCPLeases
• WirelessLog
• PortForwarding
• RoutingTable
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5 Troubleshooting
This chapter provides solutions for issues you may encounter with
your router. If you encounter problems that are not mentioned in
this chapter, visit the ASUS support site at:
http://support.asus.com/ for more product information and
contact details of ASUS Technical Support.
5.1 Basic Troubleshooting
If you are having problems with your router, try these basic steps
in this section before looking for further solutions.
Upgrade Firmware to the latest version.
1. Launch the Web GUI. Go to Advanced Settings >
Administration > Firmware Upgrade tab. Click Check to
verify if the latest firmware is available.
2. If the latest firmware is available, visit the ASUS global
website at http://www.asus.com/Networks/Wireless_Routers/
RTAC5300/#download to download the latest firmware.
3. From the Firmware Upgrade page, click Browse to locate the
firmware file.
4. Click Upload to upgrade the firmware.
Restoring the firmware via the Rescue mode.
If the firmware upgrade fails, do the Rescue mode process. Please
follow these steps:
1. Ensure that your computer has a static IP address such as
192.168.1.xx (xx can be any number between 2 and 254).
2. Turn off your DSL-AC87VG. Hold the Reset button then power
on your device for five seconds. When the power LED blinks,
release the Reset button.
3. On your web browser, enter http://192.168.1.1
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3. On your web browser, enter http://192.168.1.1. The interface
below appears.
3. From the interface, click Choose File, and browse for your
firmware file.
NOTE: You can download the latest firmware file from the ASUS Support
site at http://www.asus.com/support
4. Click Update Software. The process takes about two minutes
to complete.
5. After the process is completed, the login page appears. If
it does not appear, enter http://192.168.1.1 on your web
browser.
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Restart your network in the following sequence:
1. Turn off the modem.
2. Unplug the modem.
3. Turn off the router and computers.
4. Plug in the modem.
5. Turn on the modem and then wait for 2 minutes.
6. Turn on the router and then wait for 2 minutes.
7. Turn on computers.
Check if your Ethernet cables are plugged properly.
• WhentheEthernetcableconnectingtherouterwiththe
modem is plugged in properly, the WAN LED will be on.
• WhentheEthernetcableconnectingyourpowered-on
computer with the router is plugged in properly, the
corresponding LAN LED will be on.
Check if the wireless setting on your computer matches that
of your computer.
• Whenyouconnectyourcomputertotherouterwirelessly,
ensure that the SSID (wireless network name), encryption
method, and password are correct.
Check if your network settings are correct.
• EachclientonthenetworkshouldhaveavalidIPaddress.
ASUS recommends that you use the wireless router’s DHCP
server to assign IP addresses to computers on your network.
• Somecablemodemserviceprovidersrequireyoutouse
the MAC address of the computer initially registered on
the account. You can view the MAC address in the web GUI,
Network Map > Clients page, and hover the mouse pointer
over your device in Client Status.
84
5.2 Frequently Asked Questions (FAQs)
Can I change my internal number?
No, it cannot be changed. The phone device assigns the internal
number.
Can I make an internal call?
You can make internal calls. Calls can be made between phone
devices connected to DSL-AC87CG such as regular phones, VoIP, or
DECT phones via the internal numbers.
The outgoing number does not appear.
The outgoing number appears only when the phone number
setup is completed.
Can I assign several outgoing numbers?
• Youcanassignseveraldierentoutgoingnumberstophone
devices from Telephony > Phone Number. For details, refer
to the section Assigning an outgoing number.
• Whenyoumakeanoutgoingcall,theoutgoingnumber
appears on the callee’s phone.
• Youwillonlybeabletomakeoutgoingcallswhenyouassign
outgoing numbers.
Can I edit the the outgoing and incoming numbers?
• Youcanedittheoutgoingandincomingnumbers.Todothis,
go to Telephony > Phone Device, and click beside the
number you want to edit.
85
I cannot access the router GUI using a web browser
• Ifyourcomputeriswired,checktheEthernetcable
connection and LED status as described in the previous
section.
• Ensurethatyouareusingthecorrectlogininformation.The
default factory login name and password is “admin/admin”.
Ensure that the Caps Lock key is disabled when you enter the
login information.
• Deletethecookiesandlesinyourwebbrowser.ForInternet
Explorer 8, follow these steps:
1. Launch Internet Explorer 8,
then click Tools > Internet
Options.
2. In the General tab,
under Browsing history,
click Delete…, select
Temporary Internet Files
and Cookies then click
Delete.
NOTES:
• Thecommandsfordeletingcookiesandfilesvarywithweb
browsers.
• Disableproxyserversettings,cancelthedial-upconnection,
and set the TCP/IP settings to obtain IP addresses
automatically. For more details, refer to Chapter 1 of this user
manual.
• EnsurethatyouuseCAT5eorCAT6ethernetcables.
86
The client cannot establish a wireless connection with the
router.
NOTE: If you are having issues connecting to 5Ghz network, make
sure that your wireless device supports 5Ghz or features dual band
capabilities.
• OutofRange:
• Movetherouterclosertothewirelessclient.
• Trytoadjustantennasoftheroutertothebestdirection
as described in section 1.4 Positioning your router.
• DHCPserverhasbeendisabled:
1. Launch the web GUI. Go to General > Network Map>
Clients and search for the device that you want to
connect to the router.
2. If you cannot find the device in the Network Map, go to
Advanced Settings > LAN > DHCP Server, Basic Config
list, select Yes on the Enable the DHCP Server.
87
• SSIDhasbeenhidden.IfyourdevicecanndSSIDsfromother
routers but cannot find your router’s SSID, go to Advanced
Settings > Wireless > General, select No on Hide SSID, and
select Auto on Channel.
• IfyouareusingawirelessLANadapter,checkifthewireless
channel in use conforms to the channels available in your
country/area. If not, adjust the channel, channel bandwidth,
and wireless mode.
• Ifyoustillcannotconnecttotherouterwirelessly,youcan
reset your router to factory default settings. In the router
GUI,click Administration > Restore/Save/Upload Setting
and click Restore.
88
Internet is not accessible.
• CheckifyourroutercanconnecttoyourISP’sWANIPaddress.
To do this, launch the web GUI and go to General> Network
Map, and check the Internet Status.
• IfyourroutercannotconnecttoyourISP’sWANIPaddress,
try restarting your network as described in the section
Restart your network in following sequence under Basic
Troubleshooting.
• ThedevicehasbeenblockedviatheParentalControl
function. Go to General > Parental Control and see if the
device is in the list. If the device is listed under Client Name,
remove the device using the Delete button or adjust the Time
Management Settings.
• IfthereisstillnoInternetaccess,trytorebootyourcomputer
and verify the network’s IP address and gateway address.
• CheckthestatusindicatorsontheADSLmodemandthe
wireless router. If the WAN LED on the wireless router is not
ON, check if all cables are plugged properly.
You forgot the SSID (network name) or network password
• SetupanewSSIDandencryptionkeyviaawiredconnection
(Ethernet cable). Launch the web GUI, go to Network Map,
click the router icon, enter a new SSID and encryption key,
and then click Apply.
• Resetyourroutertothedefaultsettings.LaunchthewebGUI,
go to Administration > Restore/Save/Upload Setting, and
click Restore. The default login account and password are
both “admin”.
89
How to restore the system to its default settings?
• GotoAdministration > Restore/Save/Upload Setting, and
click Restore.
The following are the factory default settings:
User Name: admin
Password: admin
Enable DHCP: Yes (if WAN cable is plugged in)
IP address: http://router.asus.com (or 192.168.1.1)
Domain Name: (Blank)
Subnet Mask: 255.255.255.0
DNS Server 1: (Blank)
DNS Server 2: (Blank)
SSID (2.4GHz): ASUS_[Last two bytes of Mac]_2G
SSID (5GHz): ASUS_[Last two bytes of Mac]_5G
90
Cannot access Web GUI
A. Disable the proxy server, if enabled.
Windows® 7
1. Click Start > Internet
Explorer to launch the
browser.
2. Click Tools > Internet options
> Connections tab > LAN
settings.
Before configuring your wireless router, do the steps described in
this section for your host computer and network clients.
3. From the Local Area
Network (LAN) Settings
screen, untick Use a
proxy server for your
LAN.
4. Click OK when done.
91
MAC OS
1. From your Safari
browser, click Safari
> Preferences >
Advanced > Change
Settings...
2. From the Network
screen, deselect FTP
Proxy and Web Proxy
(HTTP).
3. Cllick Apply Now when
done.
NOTE: Refer to your browser's help feature for details on disabling the
proxy server.
B. Set the TCP/IP settings to automatically obtain an IP
address.
Windows® 7
1. Click Start > Control Panel
> Network and Internet
> Network and Sharing
Center > Manage network
connections.
2. Select Internet Protocol
Version 4 (TCP/IPv4) or
Internet Protocol Version
6 (TCP/IPv6), then click
Properties.
92
3. To obtain the IPv4 IP
settings automatically,
tick Obtain an IP address
automatically.
To obtain the IPv6 IP
settings automatically, tick
Obtain an IPv6 address
automatically.
4. Click OK when done.
MAC OS
1. Click the Apple icon
located on the top left
of your screen.
2. Click System
Preferences > Network
> Configure...
3. From the TCP/IP tab,
select Using DHCP in
the Configure IPv4
dropdown list.
4. Cllick Apply Now when
done.
NOTE: Refer to your operating system’s help and support feature for
details on configuring your computer’s TCP/IP settings.
93
C. Disable the dial-up connection, if enabled.
Windows® 7
1. Click Start > Internet Explorer
to launch the browser.
2. Click Tools > Internet options
> Connections tab.
3. Tick Never dial a connection.
4. Click OK when done.
NOTE: Refer to your browser's help feature for details on disabling the
dial-up connection.
94
Appendices
Notices
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our
commitment to the highest standards for protecting our
environment. We believe in providing solutions for you to be able
to responsibly recycle our products, batteries, other components,
as well as the packaging materials. Please go to http://csr.asus.
com/english/Takeback.htm for the detailed recycling information
in different regions.
REACH
Complying with the REACH (Registration, Evaluation,
Authorisation, and Restriction of Chemicals) regulatory
framework, we published the chemical substances in our products
at ASUS REACH website at
http://csr.asus.com/english/index.aspx
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
• Thisdevicemaynotcauseharmfulinterference.
• Thisdevicemustacceptanyinterferencereceived,including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the
limits for a class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
95
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of
the following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdierent
from that to which the receiver is connected.
• Consultthedealeroranexperiencedradio/TVtechnicianfor
help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 31cm between the
radiator & your body.
IMPORTANT! This device is restricted for indoor use.
WARNING!
• Anychangesormodificationsnotexpresslyapprovedbytheparty
responsible for compliance could void the user’s authority to operate
the equipment.
• Usersmustnotmodifythisdevice.Modificationsbyanyoneother
than the party responsible for compliance with the rules of the
Federal Communications Commission (FCC) may void the authority
granted under FCC regulations to operate this device.
• ForproductavailableintheUSA/Canadamarket,onlychannel1~11
can be operated. Selection of other channels is not possible.
96
Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating
in conjunction with any other antenna or transmitter except in
accordance with FCC multi-transmitter product procedures.
Safety Information
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 31cm between the
radiator and your body.
Declaration of Conformity for R&TTE directive 1999/5/EC
Essential requirements – Article 3
Protection requirements for health and safety – Article 3.1a
Testing for electric safety according to EN 60950-1 has been
conducted. These are considered relevant and sufficient.
Protection requirements for electromagnetic compatibility
– Article 3.1b
Testing for electromagnetic compatibility according to EN
301 489-1 and EN 301 489-17 has been conducted. These are
considered relevant and sufficient.
Effective use of the radio spectrum – Article 3.2
Testing for radio test suites according to EN 300 328 & EN 301
893 have been conducted. These are considered relevant and
sufficient.
Operate the device in 5150-5250 MHz frequency band for indoor
use only.
CE Mark Warning
This is a Class B product, in a domestic environment, this product
may cause radio interference, in which case the user may be
required to take adequate measures.
97
This equipment may be operated in AT, BE, CY, CZ, DK, EE, FI, FR,
DE, GR, HU, IE, IT, LU, MT, NL, PL, PT, SK, SL, ES, SE, GB, IS, LI, NO, CH,
BG, RO, RT.
Canada, Industry Canada (IC) Notices
This device complies with Industry Canada license-exempt RSS
standard(s).
Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation of the device.
Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation of the device.
Radio Frequency (RF) Exposure Information
This equipment complies with IC RSS-102 radiation exposure
limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 31cm
between the radiator & your body.
Cet équipement est conforme aux limites d’exposition aux
rayonnements IC établies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de
31cm de distance entre la source de rayonnement et votre corps.
Canada, avis d’Industry Canada (IC)
Le présent appareil est conforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence. L’exploitation
est autorisée aux deux conditions suivantes : (1) l’appareil ne
doit pas produire de brouillage, et (2) l’utilisateur de l’appareil
doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.
98
WARNING!
• Thisradiotransmitter(3568A-RTGZ00)hasbeenapprovedby
Industry Canada to operate with the antenna types listed below with
the maximum permissible gain and required antenna impedance
for each antenna type indicated. Antenna types not included in this
list, having a gain greater than the maximum gain indicated for that
type, are strictly prohibited for use with this device.
• Leprésentémetteurradio(3568A-RTGZ00)aétéapprouvépar
Industrie Canada pour fonctionner avec les types d'antenne
énumérés ci-dessous et ayant un gain admissible maximal et
l'impédance requise pour chaque type d'antenne. Les types
d'antenne non inclus dans cette liste, ou dont le gain est supérieur au
gain maximal indiqué, sont strictement interdits pour l'exploitation
de l'émetteur.
Table for filed antenna
Antenna Brand Model Name Antenna Type Connector Gain (dBi)
2.4GHz 5GHz
1 PSA RFDPA131000SBLB805 Dipole Antenna Reversed-SMA 2.32 3.47
2 PSA RFDPA131000SBLB805 Dipole Antenna Reversed-SMA 2.32 3.47
3 PSA RFDPA131000SBLB805 Dipole Antenna Reversed-SMA 2.32 3.47
4 PSA RFDPA131000SBLB805 Dipole Antenna Reversed-SMA 2.32 3.47
5 PSA RFDPA131000SBLB805 Dipole Antenna Reversed-SMA 2.32 3.47
6 PSA RFDPA131000SBLB805 Dipole Antenna Reversed-SMA 2.32 3.47
7 PSA RFDPA131000SBLB805 Dipole Antenna Reversed-SMA 2.32 3.47
8 PSA RFDPA131000SBLB805 Dipole Antenna Reversed-SMA 2.32 3.47
• ForproductavailableintheUSA/Canadamarket,onlychannel1~11
can be operated. Selection of other channels is not possible.
• PourlesproduitsdisponiblesauxÉtats-Unis/Canadadumarché,
seul le canal 1 à 11 peuvent être exploités. Sélection d'autres canaux
n'est pas possible.
• Thisdeviceandit'santennas(s)mustnotbeco-locatedoroperating
in conjunction with any other antenna or transmitter except in
accordance with IC multi-transmitter product procedures.
• Cetappareiletsonantenne(s)nedoitpasêtreco-localisés
ou fonctionnement en association avec une autre antenne ou
transmetteur.
• Thedevicefortheband5150-5250MHzisonlyforindoorusage
to reduce potential for harmful interference to co-channel mobile
satellite systems.
• Lesdispositifsfonctionnantdanslabande5150-5250MHzsont
réservés uniquement pour une utilisation à l’intérieur afin de réduire
les risques de brouillage préjudiciable aux systèmes de satellites
mobiles utilisant les mêmes canaux.
99
NCC 警語
經型式認證合格之低功率射頻電機,非經許可,公司、商號或
使用者均不得擅自變更頻率、加大功率或變更原設計之特性及
功能。低功率射頻電機之使用不得影響飛航安全及干擾合法通
信;經發現有干擾現象時,應立即停用,並改善至無干擾時方
得繼續使用。前項合法通信,指依電信法規定作業之無線電通
信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電
波輻射性電機設備之干擾。
GNU General Public License
Licensing information
This product includes copyrighted third-party software licensed
under the terms of the GNU General Public License. Please see The
GNU General Public License for the exact terms and conditions of
this license. All future firmware updates will also be accompanied
with their respective source code. Please visit our web site for
updated information. Note that we do not offer direct support for
the distribution.
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
Everyone is permitted to copy and distribute verbatim copies of
this license document, but changing it is not allowed.
Preamble
The licenses for most software are designed to take away your
freedom to share and change it. By contrast, the GNU General
Public License is intended to guarantee your freedom to share
and change free software--to make sure the software is free for all
its users. This General Public License applies to most of the Free
Software Foundation’s software and to any other program whose
100
authors commit to using it. (Some other Free Software Foundation
software is covered by the GNU Library General Public License
instead.) You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not
price. Our General Public Licenses are designed to make sure that
you have the freedom to distribute copies of free software (and
charge for this service if you wish), that you receive source code or
can get it if you want it, that you can change the software or use
pieces of it in new free programs; and that you know you can do
these things.
To protect your rights, we need to make restrictions that forbid
anyone to deny you these rights or to ask you to surrender the
rights. These restrictions translate to certain responsibilities for
you if you distribute copies of the software, or if you modify it.
For example, if you distribute copies of such a program, whether
gratis or for a fee, you must give the recipients all the rights that
you have. You must make sure that they, too, receive or can get
the source code. And you must show them these terms so they
know their rights.
We protect your rights with two steps: (1) copyright the software,
and (2) offer you this license which gives you legal permission to
copy, distribute and/or modify the software.
Also, for each author’s protection and ours, we want to make
certain that everyone understands that there is no warranty for
this free software. If the software is modified by someone else and
passed on, we want its recipients to know that what they have is
not the original, so that any problems introduced by others will
not reflect on the original authors’ reputations.
Finally, any free program is threatened constantly by software
patents. We wish to avoid the danger that redistributors of a free
program will individually obtain patent licenses, in effect making
the program proprietary. To prevent this, we have made it clear
101
that any patent must be licensed for everyone’s free use or not
licensed at all.
The precise terms and conditions for copying, distribution and
modification follow.
Terms & conditions for copying, distribution, & modification
0. This License applies to any program or other work which
contains a notice placed by the copyright holder saying it may
be distributed under the terms of this General Public License.
The “Program”, below, refers to any such program or work, and
a “work based on the Program” means either the Program or
any derivative work under copyright law: that is to say, a work
containing the Program or a portion of it, either verbatim or
with modifications and/or translated into another language.
(Hereinafter, translation is included without limitation in the
term “modification”.) Each licensee is addressed as “you”.
Activities other than copying, distribution and modification
are not covered by this License; they are outside its scope. The
act of running the Program is not restricted, and the output
from the Program is covered only if its contents constitute
a work based on the Program (independent of having been
made by running the Program). Whether that is true depends
on what the Program does.
1. You may copy and distribute verbatim copies of the Program’s
source code as you receive it, in any medium, provided that
you conspicuously and appropriately publish on each copy
an appropriate copyright notice and disclaimer of warranty;
keep intact all the notices that refer to this License and to the
absence of any warranty; and give any other recipients of the
Program a copy of this License along with the Program.
You may charge a fee for the physical act of transferring a
copy, and you may at your option offer warranty protection in
exchange for a fee.
2. You may modify your copy or copies of the Program or any
portion of it, thus forming a work based on the Program, and
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terms of Section 1 above, provided that you also meet all of
102
these conditions:
a) You must cause the modified files to carry prominent
notices stating that you changed the files and the date of any
change.
b) You must cause any work that you distribute or publish,
that in whole or in part contains or is derived from the
Program or any part thereof, to be licensed as a whole at no
charge to all third parties under the terms of this License.
c) If the modified program normally reads commands
interactively when run, you must cause it, when started
running for such interactive use in the most ordinary way, to
print or display an announcement including an appropriate
copyright notice and a notice that there is no warranty (or
else, saying that you provide a warranty) and that users may
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an announcement, your work based on the Program is not
required to print an announcement.)
These requirements apply to the modified work as a whole.
If identifiable sections of that work are not derived from the
Program, and can be reasonably considered independent and
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do not apply to those sections when you distribute them as
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as part of a whole which is a work based on the Program, the
distribution of the whole must be on the terms of this License,
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Thus, it is not the intent of this section to claim rights or
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In addition, mere aggregation of another work not based on
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103
3. You may copy and distribute the Program (or a work based on
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4. You may not copy, modify, sublicense, or distribute the
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attempt otherwise to copy, modify, sublicense or distribute
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enforcing compliance by third parties to this License.
7. If, as a consequence of a court judgment or allegation of
patent infringement or for any other reason (not limited to
patent issues), conditions are imposed on you (whether by
court order, agreement or otherwise) that contradict the
conditions of this License, they do not excuse you from the
conditions of this License. If you cannot distribute so as to
satisfy simultaneously your obligations under this License and
any other pertinent obligations, then as a consequence you
may not distribute the Program at all. For example, if a patent
license would not permit royalty-free redistribution of the
Program by all those who receive copies directly or indirectly
through you, then the only way you could satisfy both it and
this License would be to refrain entirely from distribution of
the Program.
If any portion of this section is held invalid or unenforceable
under any particular circumstance, the balance of the section
105
is intended to apply and the section as a whole is intended to
apply in other circumstances.
It is not the purpose of this section to induce you to infringe
any patents or other property right claims or to contest
validity of any such claims; this section has the sole purpose
of protecting the integrity of the free software distribution
system, which is implemented by public license practices.
Many people have made generous contributions to the wide
range of software distributed through that system in reliance
on consistent application of that system; it is up to the author/
donor to decide if he or she is willing to distribute software
through any other system and a licensee cannot impose that
choice.
This section is intended to make thoroughly clear what is
believed to be a consequence of the rest of this License.
8. If the distribution and/or use of the Program is restricted
in certain countries either by patents or by copyrighted
interfaces, the original copyright holder who places the
Program under this License may add an explicit geographical
distribution limitation excluding those countries, so that
distribution is permitted only in or among countries not thus
excluded. In such case, this License incorporates the limitation
as if written in the body of this License.
9. The Free Software Foundation may publish revised and/
or new versions of the General Public License from time to
time. Such new versions will be similar in spirit to the present
version, but may differ in detail to address new problems or
concerns.
Each version is given a distinguishing version number. If the
Program specifies a version number of this License which
applies to it and “any later version”, you have the option of
following the terms and conditions either of that version or of
any later version published by the Free Software Foundation.
If the Program does not specify a version number of this
License, you may choose any version ever published by the
Free Software Foundation.
10. If you wish to incorporate parts of the Program into other free
106
programs whose distribution conditions are different, write to
the author to ask for permission.
For software which is copyrighted by the Free Software
Foundation, write to the Free Software Foundation; we
sometimes make exceptions for this. Our decision will be
guided by the two goals of preserving the free status of all
derivatives of our free software and of promoting the sharing
and reuse of software generally.
NO WARRANTY
11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE,
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT
PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE
STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR
OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND
PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE
PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL
NECESSARY SERVICING, REPAIR OR CORRECTION.
12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR
AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR
ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE
THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR
DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT
LIMITED TO LOSS OF DATA OR DATA BEING RENDERED
INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD
PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH
ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER
PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
END OF TERMS AND CONDITIONS
107
For Turkey only
AEEE Yönetmeliğine Uygundur.
Authorised distributors in Turkey:
BOGAZICI BIL GISAYAR SAN. VE TIC. A.S.
Tel. No.: +90 212 3311000
Address: AYAZAGA MAH. KEMERBURGAZ CAD. NO.10
AYAZAGA/ISTANBUL
CIZGI Elektronik San. Tic. Ltd. Sti.
Tel. No.: +90 212 3567070
Address: CEMAL SURURI CD. HALIM MERIC IS MERKEZI
No: 15/C D:5-6 34394 MECIDIYEKOY/
ISTANBUL
KOYUNCU ELEKTRONiK BiLGi iSLEM SiST. SAN. VE DIS TIC.
A.S.
Tel. No.: +90 216 5288888
Address: EMEK MAH.ORDU CAD. NO:18, SARIGAZi,
SANCAKTEPE ISTANBUL
ENDEKS BİLİŞİM SAN VE DIŞ TİC LTD ŞTİ
Tel. No.: +90 216 523 35 70 (pbx)
Address: Bulgurlu Mahallesi Alemdağ Caddesi No:56 /
B-1 34696 Üsküdar/ İSTANBUL
108
ASUS Contact information
ASUSTeK COMPUTER INC. (Asia Pacific)
Address 15 Li-Te Road, Peitou, Taipei, Taiwan 11259
Website www.asus.com.tw
Technical Support
Telephone +886228943447
Support Fax +886228907698
Online support support.asus.com
ASUS COMPUTER INTERNATIONAL (America)
Address 800 Corporate Way, Fremont, CA 94539, USA
Telephone +15107393777
Fax +15106084555
Website usa.asus.com
Online support support.asus.com
ASUS COMPUTER GmbH (Germany and Austria)
Address Harkort Str. 21-23, D-40880 Ratingen, Germany
Support Fax +49-2102-959931
Website asus.com/de
Online contact eu-rma.asus.com/sales
Technical Support
Telephone (Component) +49-2102-5789555
Telephone Germany
(System/Notebook/Eee/LCD) +49-2102-5789557
Telephone Austria
(System/Notebook/Eee/LCD) +43-820-240513
Support Fax +49-2102-959911
Online support support.asus.com
109
Networks Global Hotline Information
Region Country Hotline Number Service Hours
Europe
Cyprus 800-92491 09:00-13:00 ;
14:00-18:00 Mon-Fri
France 0033-170949400 09:00-18:00 Mon-Fri
Germany
0049-1805010920
09:00-18:00 Mon-Fri
10:00-17:00 Mon-Fri
0049-1805010923
(component support)
0049-2102959911 ( Fax )
Hungary 0036-15054561 09:00-17:30 Mon-Fri
Italy 199-400089 09:00-13:00 ;
14:00-18:00 Mon-Fri
Greece 00800-44142044 09:00-13:00 ;
14:00-18:00 Mon-Fri
Austria 0043-820240513 09:00-18:00 Mon-Fri
Netherlands/
Luxembourg 0031-591570290 09:00-17:00 Mon-Fri
Belgium 0032-78150231 09:00-17:00 Mon-Fri
Norway 0047-2316-2682 09:00-18:00 Mon-Fri
Sweden 0046-858769407 09:00-18:00 Mon-Fri
Finland 00358-969379690 10:00-19:00 Mon-Fri
Denmark 0045-38322943 09:00-18:00 Mon-Fri
Poland 0048-225718040 08:30-17:30 Mon-Fri
Spain 0034-902889688 09:00-18:00 Mon-Fri
Portugal 00351-707500310 09:00-18:00 Mon-Fri
Slovak Republic 00421-232162621 08:00-17:00 Mon-Fri
Czech Republic 00420-596766888 08:00-17:00 Mon-Fri
Switzerland-German 0041-848111010 09:00-18:00 Mon-Fri
Switzerland-French 0041-848111014 09:00-18:00 Mon-Fri
Switzerland-Italian 0041-848111012 09:00-18:00 Mon-Fri
United Kingdom +44-1442265548 09:00-17:00 Mon-Fri
Ireland 0035-31890719918 09:00-17:00 Mon-Fri
Russia and CIS 008-800-100-ASUS 09:00-18:00 Mon-Fri
Ukraine 0038-0445457727 09:00-18:00 Mon-Fri
110
Networks Global Hotline Information
Region Country Hotline Numbers Service Hours
Asia-Pacific
Australia 1300-278788 09:00-18:00 Mon-Fri
New Zealand 0800-278788 09:00-18:00 Mon-Fri
Japan 0800-1232787 09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
0081-570783886
( Non-Toll Free )
09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
Korea 0082-215666868 09:30-17:00 Mon-Fri
Thailand 0066-24011717 09:00-18:00 Mon-Fri
1800-8525201
Singapore 0065-64157917 11:00-19:00 Mon-Fri
0065-67203835 11:00-19:00 Mon-Fri
( Repair Status Only ) 11:00-13:00 Sat
Malaysia 0060-320535077 10:00-19:00 Mon-Fri
Philippine 1800-18550163 09:00-18:00 Mon-Fri
India 1800-2090365 09:00-18:00 Mon-Sat
India(WL/NW) 09:00-21:00 Mon-Sun
Indonesia 0062-2129495000 09:30-17:00 Mon-Fri
500128 (Local Only) 9:30 – 12:00 Sat
Vietnam 1900-555581 08:00-12:00
13:30-17:30 Mon-Sat
Hong Kong 00852-35824770 10:00-19:00 Mon-Sat
Americas
USA 1-812-282-2787 8:30-12:00 EST Mon-Fri
Canada 9:00-18:00 EST Sat-Sun
Mexico 001-8008367847 08:00-20:00 CST Mon-Fri
08:00-15:00 CST Sat
Middle East
+ Africa
Egypt 800-2787349 09:00-18:00 Sun-Thu
Saudi Arabia 800-1212787 09:00-18:00 Sat-Wed
UAE 00971-42958941 09:00-18:00 Sun-Thu
Turkey 0090-2165243000 09:00-18:00 Mon-Fri
South Africa 0861-278772 08:00-17:00 Mon-Fri
Israel *6557/00972-
39142800 08:00-17:00 Sun-Thu
*9770/00972-
35598555 08:30-17:30 Sun-Thu
111
NOTE: For more information, visit the ASUS support site at:
http://support.asus.com
Manufacturer: ASUSTeK Computer Inc.
Tel: +886-2-2894-3447
Address: 4F, No. 150, LI-TE RD., PEITOU,
TAIPEI 112, TAIWAN
Authorised
representative
in Europe:
ASUS Computer GmbH
Address: HARKORT STR. 21-23, 40880
RATINGEN, GERMANY
Region Country Hotline Numbers Service Hours
Balkan
Countries
Romania 0040-213301786 09:00-18:30 Mon-Fri
Bosnia
Herzegovina 00387-33773163 09:00-17:00 Mon-Fri
Bulgaria 00359-70014411 09:30-18:30 Mon-Fri
00359-29889170 09:30-18:00 Mon-Fri
Croatia 00385-16401111 09:00-17:00 Mon-Fri
Montenegro 00382-20608251 09:00-17:00 Mon-Fri
Serbia 00381-112070677 09:00-17:00 Mon-Fri
Slovenia 00368-59045400 08:00-16:00 Mon-Fri
00368-59045401
Estonia 00372-6671796 09:00-18:00 Mon-Fri
Latvia 00371-67408838 09:00-18:00 Mon-Fri
Lithuania-Kaunas 00370-37329000 09:00-18:00 Mon-Fri
Lithuania-Vilnius 00370-522101160 09:00-18:00 Mon-Fri
Networks Global Hotline Information