Table of Contents
ASUS MX299Q User Manual
Displayed below is the user manual for MX299Q by ASUS which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
MX299Q
LCD Monitor
User Guide
ii
Copyright © 2013 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless
such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identification or explanation and to the
owners’ benefit, without intent to infringe.
Table of contents
Notices ......................................................................................................... iii
Safety information ...................................................................................... iv
Care & Cleaning ........................................................................................... v
1.1 Welcome! ...................................................................................... 1-1
1.2 Package contents ......................................................................... 1-1
1.3 Monitor introduction .................................................................... 1-2
1.3.1 Front view ....................................................................... 1-2
1.3.2 Back view ........................................................................ 1-4
1.3.3 QuickFit function ............................................................. 1-5
2.1 Assembling the base ................................................................... 2-1
2.2 Connecting cables ....................................................................... 2-1
2.3 Detaching the base ...................................................................... 2-2
2.4 Adjusting the monitor .................................................................. 2-3
3.1 OSD (On-Screen Display) menu ................................................. 3-1
3.1.1 How to reconfigure .......................................................... 3-1
3.1.2 OSD Function Introduction .............................................. 3-1
3.2 Specications ............................................................................... 3-6
3.3 Troubleshooting (FAQ) ................................................................ 3-7
3.4 Supported Timing List ................................................................. 3-8
iii
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with manufacturer’s instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
As an Energy Star® Partner, our company has determined
that this product meets the Energy Star® guidelines for energy
efficiency.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
iv
Safety information
Use only the AC/DC adapter model:
ADP-65GD B& EXA1203YH
• Before setting up the monitor, carefully read all the documentation that
came with the package.
• To prevent fire or shock hazard, never expose the monitor to rain or
moisture.
• Never try to open the monitor cabinet. The dangerous high voltages
inside the monitor may result in serious physical injury.
• If the power supply is broken, do not try to fix it by yourself. Contact a
qualified service technician or your retailer.
• Before using the product, make sure all cables are correctly connected
and the power cables are not damaged. If you detect any damage,
contact your dealer immediately.
• Slots and openings on the back or top of the cabinet are provided for
ventilation. Do not block these slots. Never place this product near or
over a radiator or heat source unless proper ventilation is provided.
• The monitor should be operated only from the type of power source
indicated on the label. If you are not sure of the type of power supply to
your home, consult your dealer or local power company.
• Use the appropriate power plug which complies with your local power
standard.
• Do not overload power strips and extension cords. Overloading can
result in fire or electric shock.
• Avoid dust, humidity, and temperature extremes. Do not place the
monitor in any area where it may become wet. Place the monitor on a
stable surface.
• Unplug the unit during a lightning storm or if it will not be used for a
long period of time. This will protect the monitor from damage due to
power surges.
• Never push objects or spill liquid of any kind into the slots on the
monitor cabinet.
• To ensure satisfactory operation, use the monitor only with UL listed
computers which have appropriate configured receptacles marked
between 100 ~ 240V AC.
• The socket-outlet shall be installed near the equipment and shall be
easily accessible
• If you encounter technical problems with the monitor, contact a
qualified service technician or your retailer.
v
Care & Cleaning
• Before you lift or reposition your monitor, it is better to disconnect the
cables and power cord. Follow the correct lifting techniques when
positioning the monitor. When lifting or carrying the monitor, grasp the
edges of the monitor. Do not lift the display by the stand or the cord.
• Cleaning. Turn your monitor off and unplug the power cord. Clean the
monitor surface with a lint-free, non-abrasive cloth. Stubborn stains
may be removed with a cloth dampened with mild cleaner.
• Avoid using a cleaner containing alcohol or acetone. Use a cleaner
intended for use with the LCD. Never spray cleaner directly on the
screen, as it may drip inside the monitor and cause an electric shock.
The following symptoms are normal with the monitor:
• The screen may flicker during the initial use due to the nature of the
fluorescent light. Turn off the Power Switch and turn it on again to
make sure that the flicker disappears.
• You may find slightly uneven brightness on the screen depending on
the desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the
previous screen may remain after switching the image. The screen will
recover slowly or you can turn off the Power Switch for hours.
• When the screen becomes black or flashes, or cannot work anymore,
contact your dealer or service center to fix it. Do not repair the screen
by yourself!
Conventions used in this guide
WARNING: Information to prevent injury to yourself when trying to
complete a task.
CAUTION: Information to prevent damage to the components
when trying to complete a task.
IMPORTANT: Information that you MUST follow to complete a
task.
NOTE: Tips and additional information to aid in completing a task.
vi
Wheretondmoreinformation
Refer to the following sources for additional information and for product
and software updates.
1. ASUS websites
The ASUS websites worldwide provide updated information on ASUS
hardware and software products. Refer to http://www.asus.com
2. Optional documentation
Your product package may include optional documentation that may
have been added by your dealer. These documents are not part of
the standard package.
1-1
ASUS LCD Monitor MX299Q
1.1 Welcome!
Thank you for purchasing the ASUS® LCD monitor!
The latest widescreen LCD monitor from ASUS provides a crisper,
broader, and brighter display, plus a host of features that enhance your
viewing experience.
With these features, you can enjoy the convenience and delightful visual
experience that the monitor brings you!
1.2 Package contents
Check your package for the following items:
LCD Monitor
Monitor Base
Quick Start Guide
Warranty Card
1x Power Cord
1x Power Adapter
1x DVI Cable (Dual Link)
1x HDMI Cable
1x MHL Cable
1x Audio Cable
• If any of the above items is damaged or missing, contact your retailer
immediately.
1-2 Chapter 1: Product Introduction
1.3 Monitor introduction
1.3.1 Front view
6 7
4 5
3
12
1. QuickFit Button:
• This is a hotkey to activate the QuickFit function designed for alignment.
• The QuickFit function contains 7 pages of common grid patterns, paper
sizes, and photo sizes. See page 1-5 for details.
2. Button:
• Use this hotkey to switch from six video preset modes ({Scenery Mode},
{Standard Mode}, {Theater Mode}, {Game Mode}, {Night View Mode},
and {sRGB}) with SPLENDID™ Video Intelligence Technology.
• Exit the OSD menu or go back to the previous menu as the OSD menu is
active.
3. Button:
• Press this button to decrease the value of the function selected or move
to the next function.
• This is also a hotkey for Volume adjustment.
4. Button:
• Press this button to enter the OSD menu.
• Press this button to enter/select the icon (function) highlighted while the
OSD is activated.
1-3
ASUS LCD Monitor MX299Q
5. Button:
• Press this button to increase the value of the function selected or move to
the previous functions.
• This is also a hotkey for Brightness adjustment.
6. Input Select Button:
• Use this hotkey to switch from input signal.
7. Power Button/Power Indicator:
• Press this button to turn the monitor on/off.
• The color definition of the power indicator is as the below table.
Status Description
White ON
Amber Standby mode
OFF OFF
1-4 Chapter 1: Product Introduction
1.3.2 Back view
2
15 6
43
8
7
1. DisplayPort
2. DC-in Port
3. DVI Port
4. HDMI/MHL Port
5. Audio-in Port
6. Earphone-out Port
7. Control Buttons
8. Kensington Lock
1-5
ASUS LCD Monitor MX299Q
1.3.3 QuickFit function
The QuickFit function contains three patterns: (1) Grid (2) Paper size (3)
Photo size.
1. Grid pattern: Facilitates designers and users to organize content and
layout on one page and achieve a consistent look and feel.
Alignment Grid
QuickFitEXIT
2. Paper size: Provides users to view their documents in real size on the
screen.
QuickFitEXIT
Letter
3. Photo size: Provides photographers and other users to accurately
view and edit their photos in real size on the screen.
3x5 2x2
4x6
QuickFitEXIT QuickFitEXIT
8x10 5x7
2-1 Chapter 2: Setup
2.1 Assembling the base
To assemble the base:
1. Carefully put the front of the monitor face down on a clean table.
2. Attach the base to the stand.
3. Use a coin to lock the base to the stand tightly. The monitor is now
ready for connection.
12
2
3
• We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.
2.2 Connecting cables
Connect the cables you need based on the introductions on chapter 1.3.2,
page 1-4.
2-2
ASUS LCD Monitor MX299Q
2.3 Detaching the base
To detach the base:
1. Disconnect power and signal cables. Carefully put the front of the
monitor face down on a clean table.
2. Use a coin to unlock the base.
3. Detach the base from the stand.
• We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.
• Hold the base while removing the screw.
1
2
2
3
2-3 Chapter 2: Setup
2.4 Adjusting the monitor
• For optimal viewing, we recommend that you look at the full face of the
monitor, then adjust the monitor to the angle that is most comfortable
for you.
• Hold the stand to prevent the monitor from falling while changing its
angle.
• Youcanadjustthemonitor’sanglefrom-5˚to+20˚.
-5 ~ +20
3-1
ASUS LCD Monitor MX299Q
3.1 OSD (On-Screen Display) menu
3.1.1 Howtorecongure
MX299
Splendid
Color
Image
Sound
Input Select
Move Menu Exit
System Setup
Scenery Mode
Standard Mode
Theater Mode
Game Mode
Night View Mode
sRGB
1. Press the button to activate the OSD menu.
2. Press and to navigate through the functions. Highlight and
activate the desired function by pressing the button. If the
function selected has a sub-menu, press and again to navigate
through the sub-menu functions. Highlight and activate the desired
sub-menu function by pressing the button.
3. Press and to change the settings of the selected function.
4. To exit the OSD menu, press the button. Repeat step 2 and step 3
to adjust any other function.
3.1.2 OSD Function Introduction
1. Splendid
This function contains six sub-functions that you can select for your
preference. Each mode has the Reset selection, allowing you to
maintain your setting or return to the preset mode.
MX299
Splendid
Color
Image
Sound
Input Select
Move Menu Exit
System Setup
Scenery Mode
Standard Mode
Theater Mode
Game Mode
Night View Mode
sRGB
3-2 Chapter 3: General Instruction
• Scenery Mode: This is the best choice for scenery photo displaying with
SPLENDID™ Video Intelligence Technology.
• Standard Mode: This is the best choice for document editing with
SPLENDID™ Video Intelligence Technology.
• Theater Mode: This is the best choice for movie watching with
SPLENDID™ Video Intelligence Technology.
• Game Mode: This is the best choice for game playing with SPLENDID™
Video Intelligence Technology.
• Night View Mode: This is the best choice for playing dark-scene game
or watching dark-scene movie with SPLENDID™ Video Intelligence
Technology.
• sRGB Mode: This is the best choice for viewing photos and graphics
from PCs.
• In the Standard Mode, the {Saturation}, {Skin Tone}, {Sharpness}, and
{ASCR} functions are not user-configurable.
• In the sRGB Mode, the {Saturation}, {Color Temp.}, {Skin Tone},
{Sharpness}, {Brightness}, {Contrast}, and {ASCR} functions are not user-
configurable.
2. Color
Select the image color you like from this function.
MX299
Splendid
Color
Image
Sound
Input Select
Move Menu Exit
System Setup
Brightness
Contrast
Saturation
Hue
90
80
50
50
Color Temp.
Skin Tone
Gamma
Color Reset
User Mode
Natural
2.2
• Brightness: The adjusting range is from {0} to {100}. The button
is also a hotkey to activate this function.
• Contrast: The adjusting range is from {0} to {100}.
• Saturation: The adjusting range is from {0} to {100}.
• Hue: Shift the image color between green and purple.
• Color Temp.: Contain three preset color modes ({Cool}, {Normal},
{Warm}) and one {User Mode}.
3-3
ASUS LCD Monitor MX299Q
• Skin Tone: Contain three color modes including {Reddish}, {Natural},
and {Yellowish}.
• Gamma: Set the color mode to {2.2} or {1.8}.
• Color Reset:
• Current mode color reset:
Reset the color settings of current color mode to the factory default
value.
• All modes color reset:
Reset the color settings of all color modes to the factory default
value.
• In the User Mode, colors of R (Red), G (Green), and B (Blue) are user-
configurable; the adjusting range is from {0} ~ {100}.
3. Image
Set the image related setting from this menu.
MX299
Splendid
Color
Image
Sound
Input Select
Move Menu Exit
System Setup
Sharpness
Trace Free
Aspect Control
ASCR
50
60
Full
OFF
• Sharpness: Adjust the picture sharpness. The adjusting range is from {0}
to {100}.
• Trace Free: Speed up the response time by Over Drive technology. The
adjusting range is from lower {0} to faster {100}.
• Aspect Control: Adjust the aspect ratio to {Full}, {4:3}, {OverScan},
{1:1}. The {OverScan} is available only for HDMI source.
• ASCR: Turn on or off the dynamic contrast ratio function.
3-4 Chapter 3: General Instruction
4. Sound
Adjust the sound settings to your preference.
MX299
Splendid
Color
Image
Sound
Input Select
Move Menu Exit
System Setup
Volume
Mute
Source
50
OFF
DisplayPort
5. Input Select
Select the input source from DVI, HDMI/MHL, or DisplayPort.
MX299
Splendid
Color
Image
Sound
Input Select
Move Menu Exit
System Setup
DVI
HDMI/MHL
DisplayPort
6. System Setup
Adjust the system configuration.
MX299
Splendid
Color
Image
Sound
Input Select
Move Menu Exit
System Setup
Information
Splendid Demo Mode OFF
OFF
English
ECO Mode
OSD Setup
Key Lock
Power Indicator
Language
1/2
3-5
ASUS LCD Monitor MX299Q
MX299
Splendid
Color
Image
Sound
Input Select
Move Menu Exit
System Setup
Auto Source Detection
All Reset
2/2
• Splendid Demo Mode: Activate the demo mode for the Splendid
function.
• ECO Mode: Activate the ecology mode for power saving.
• OSD Setup: Adjust the horizontal postition ({H-Position}), vertical
position ({V-Position}), {OSD Timeout}, {DDC/CI}, and {Transparency}
of the OSD screen.
• Key Lock: Select {On} to lock all buttons (including the Power button) to
prevent from being touched accidently.
• Press and hold the MENU key for 5 seconds to enable or disable this
Key Lock function.
• Information: Show the monitor information.
• Language: Select OSD language.
• Information: Display the monitor information.
• Power Indicator: Turn the power LED indicator on/off.
• Auto source detection: Automatically detects the active source input.
• A screen message pops up at turning on the power. It is
recommended to select {On} for auto detection. To exit this message,
press button.
• This message revives after reseting the OSD menu.
Auto Source Detection
On (Recommend)
Off (Default)
Menu : Exit
• All Reset: Selects {Yes} to revert all settings to the factory default mode.
3-6 Chapter 3: General Instruction
3.2 Specications
Model MX299Q
Panel Size 29” W (73.025 cm)
Max. Resolution 2560 x 1080
Brightness (Typ.) 300 cd/m
2
Intrisinc Contrast Ratio (Typ.) ≧1000:1
Dynamic Contrast Ratio (Typ.) ≧80,000,000:1
Viewing Angle (CR=10) 178°(H) / 178°(V)
Color Saturation 72% NTSC / 100% sRGB
Display Colors 16.7 Millions
Response Time (Typ.) ≦5 ms (Gray to Gray)
DisplayPort input Yes
HDMI/MHL Port Yes (MHL 2.0)
DVI Input Yes (Dual Link)
Speaker Yes (3 W x 2)
Earphone Yes (3.5 mm Mini-jack)
Power Consumption
Power On: < 55 W
Energy Star: < 28 W
Standby: < 0.5 W
Power Off: < 0.5 W
Tilt -5°~+20°
Phys. Dimension (WxHxD) 700.2 x 391 x 215.1
Box Dimension (WxHxD) 814 x 506 x 159
Net Weight (Esti.) 5.5 kg
Gross Weight (Esti.) 8.1 kg
Voltage Rating AC 100 ~ 240 V (External)
Regulation Approvals
Energy Star 6.0, UL/cUL, CB, CE, ErP, FCC, CCC,
BSMI, Gost-R, C-Tick, VCCI, J-MOSS, RoHS,
WEEE, Windows 7/8 WHQL, Green ASUS
*Specicationsaresubjecttochangewithoutnotice.
3-7
ASUS LCD Monitor MX299Q
3.3 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON • Press the button to check if the monitor is in the
ON mode.
• Check if the power cord is properly connected to
the monitor and the power outlet.
The power LED lights amber and
there is no screen image
• Check if the monitor and the computer are in the
ON mode.
• Make sure the signal cable is properly connected
the monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
Screen image is too light or dark • Adjust the Contrast and Brightness settings via
OSD.
Screen image bounces or a wave
pattern is present in the image
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
Screen image has color defects
(white does not look white)
• Inspect the signal cable and make sure that none of
the pins are bent.
• Perform Reset via OSD.
• Adjust the R/G/B color settings or select the Color
Temperature via OSD.
No sound or sond is low • Make sure the audio cable is properly connected to
the monitor.
• Adjust the volume settings of both your monitor and
computer.
• Make sure the computer sound card driver is
properly installed and activated.
3-8 Chapter 3: General Instruction
3.4 Supported Timing List
VESA / IBM Modes Support Timing (DVI, HDMI/MHL, and DisplayPort inputs)
Resolution Refresh Rate Horizontal Frequency
640 x 350 70 Hz 31.469 KHz
640 x 480 60 Hz 31.469 KHz
640 x 480 67 Hz 35 KHz
640 x 480 75 Hz 37.5 KHz
720 x 400 70 Hz 31.469 KHz
800 x 600 56 Hz 35.156 KHz
800 x 600 60 Hz 37.879 KHz
800 x 600 72 Hz 48.077 KHz
800 x 600 75 Hz 46.875 KHz
832 x 624 75 Hz 49.725 KHz
848 x 480 60 Hz 31.02 KHz
1024 x 768 60 Hz 48.363 KHz
1024 x 768 70 Hz 56.476 KHz
1024 x 768 75 Hz 60.023 KHz
1152 x 864 75 Hz 67.5 KHz
1280 x 720 60 Hz 44.772 KHz
1280 x 800 60 Hz 49.702 KHz
1280 x 960 60 Hz 60 KHz
1280 x 1024 60 Hz 63.981 KHz
1280 x 1024 75 Hz 79.976 KHz
1440 x 900 60 Hz 55.935 KHz
1680 x 1050 60 Hz 65.29 KHz
1680 x 1050 60 Hz 64.674 KHz
1920 x 1080 60 Hz 67.5 KHz
1920 x 1080 60 Hz 66.587 KHz
2560 x 1080 60 Hz 66.636 KHz
CEA-861 Formats Supported Timing (HDMI/MHL and DisplayPort input)
Resolution Refresh Rate Horizontal Frequency
640 x 480P 59.94 / 60 Hz 31.469 / 31.5 KHz
720 x 480P 59.94 / 60 Hz 31.469 / 31.5 KHz
720 x 576P 50 Hz 31.25 KHz
1280 x 720P 50 Hz 37.5 KHz
1280 x 720P 59.94 / 60 Hz 44.955 / 45 KHz
1440 x 480P 59.94 / 60 Hz 31.469 / 31.5 KHz
1440 x 576P 50 Hz 31.25 KHz
1920 x 1080i 50 Hz 28.125 KHz
1920 x 1080i 59.94 / 60 Hz 33.716 / 33.75 KHz
1920 x 1080P 50 Hz 56.25 KHz
1920 x 1080P 59.94 / 60 Hz 67.433 / 67.5 KHz
* The modes not listed in the above tables may not be supported. For optimal resolution, we
recommend that you choose a mode listed in the above tables.