Table of Contents
- Notices
- Safety information
- Care & Cleaning
ASUS PB27UQ User Manual
Displayed below is the user manual for PB27UQ by ASUS which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
PB27U Series
LCD Monitor
User Guide
ii
Copyright © 2016 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.
Table of contents
Notices ......................................................................................................... iii
Safety information ...................................................................................... iv
Care & Cleaning ........................................................................................... v
1.1 Welcome! ...................................................................................... 1-1
1.2 Package contents ......................................................................... 1-1
1.3 Assembling the monitor base ..................................................... 1-2
1.4 Connect cables ............................................................................. 1-3
1.4.1 Rear of the LCD monitor ................................................. 1-3
1.5 Monitor introduction .................................................................... 1-4
1.5.1 Using the Controls button .............................................. 1-4
1.5.2 QuickFit Function ............................................................ 1-6
2.1 Detaching the arm/stand (for VESA wall mount) ...................... 2-1
2.2 Adjusting the monitor .................................................................. 2-2
3.1 OSD (On-Screen Display) menu ................................................. 3-1
3.1.1 Howtorecongure .......................................................... 3-1
3.1.2 OSD Function Introduction .............................................. 3-2
3.2 Specications ............................................................................. 3-11
3.3 Troubleshooting (FAQ) .............................................................. 3-12
3.4 Supported Timing List ............................................................... 3-14
iii
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with manufacturer’s instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
As an Energy Star® Partner, our company has determined
that this product meets the Energy Star® guidelines for energy
efciency.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
iv
Safety information
• Before setting up the monitor, carefully read all the documentation that
came with the package.
• To prevent fire or shock hazard, never expose the monitor to rain or
moisture.
• Never try to open the monitor cabinet. The dangerous high voltages
inside the monitor may result in serious physical injury.
• If the power supply is broken, do not try to fix it by yourself. Contact a
qualified service technician or your retailer.
• Before using the product, make sure all cables are correctly connected
and the power cables are not damaged. If you detect any damage,
contact your dealer immediately.
• Slots and openings on the back or top of the cabinet are provided for
ventilation. Do not block these slots. Never place this product near or
over a radiator or heat source unless proper ventilation is provided.
• The monitor should be operated only from the type of power source
indicated on the label. If you are not sure of the type of power supply to
your home, consult your dealer or local power company.
• Use the appropriate power plug which complies with your local power
standard.
• Do not overload power strips and extension cords. Overloading can
result in fire or electric shock.
• Avoid dust, humidity, and temperature extremes. Do not place the
monitor in any area where it may become wet. Place the monitor on a
stable surface.
• Unplug the unit during a lightning storm or if it will not be used for a
long period of time. This will protect the monitor from damage due to
power surges.
• Never push objects or spill liquid of any kind into the slots on the
monitor cabinet.
• To ensure satisfactory operation, use the monitor only with UL listed
computers which have appropriate configured receptacles marked
between 100 ~ 240V AC.
• The socket-outlet shall be installed near the equipment and shall be
easily accessible
• If you encounter technical problems with the monitor, contact a
qualified service technician or your retailer.
• Provide an earthing connection before the mains plug is connected to
the mains. And, when disconnecting the earthing connection, be sure
to disconnect after pulling out the mains plug from the mains.
v
Care & Cleaning
• Before you lift or reposition your monitor, it is better to disconnect the
cables and power cord. Follow the correct lifting techniques when
positioning the monitor. When lifting or carrying the monitor, grasp the
edges of the monitor. Do not lift the display by the stand or the cord.
• Cleaning. Turn your monitor off and unplug the power cord. Clean the
monitor surface with a lint-free, non-abrasive cloth. Stubborn stains
may be removed with a cloth dampened with mild cleaner.
• Avoid using a cleaner containing alcohol or acetone. Use a cleaner
intended for use with the LCD. Never spray cleaner directly on the
screen, as it may drip inside the monitor and cause an electric shock.
The following symptoms are normal with the monitor:
• The screen may flicker during the initial use due to the nature of the
fluorescent light. Turn off the Power Switch and turn it on again to
make sure that the flicker disappears.
• You may find slightly uneven brightness on the screen depending on
the desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the
previous screen may remain after switching the image. The screen will
recover slowly or you can turn off the Power Switch for hours.
• When the screen becomes black or flashes, or cannot work anymore,
contact your dealer or service center to fix it. Do not repair the screen
by yourself!
Conventions used in this guide
WARNING: Information to prevent injury to yourself when trying to
complete a task.
CAUTION: Information to prevent damage to the components
when trying to complete a task.
IMPORTANT: Information that you MUST follow to complete a
task.
NOTE: Tips and additional information to aid in completing a task.
vi
Wheretondmoreinformation
Refer to the following sources for additional information and for product
and software updates.
1. ASUS websites
The ASUS websites worldwide provide updated information on ASUS
hardware and software products. Refer to http://www.asus.com
2. Optional documentation
Your product package may include optional documentation that may
have been added by your dealer. These documents are not part of
the standard package.
1-1
ASUS LCD Monitor PB27U Series
1.1 Welcome!
Thank you for purchasing the ASUS® LCD monitor!
The latest widescreen LCD monitor from ASUS provides a crisper,
broader, and brighter display, plus a host of features that enhance your
viewing experience.
With these features, you can enjoy the convenience and delightful visual
experience that the monitor brings you!
1.2 Package contents
Check your package for the following items:
LCD Monitor
Monitor Base
Quick Start Guide
Warranty Card
1x Power Cord
1x Audio Cable
1x DisplayPort Cable
1x HDMI Cable
• If any of the above items is damaged or missing, contact your retailer
immediately.
1-2 Chapter 1: Product Introduction
1.3 Assembling the monitor base
1. Attach the base to the arm. Beware to align the latch to the notch on
the base.
2. The end of the arm will slightly protrude from the base. No need to
push it in.
3. Screw the base to the arm tightly.
4
5
2
3
1
• We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.
1-3
ASUS LCD Monitor PB27U Series
1.4 Connect cables
1.4.1 Rear of the LCD monitor
8
9
10
2 3 4 5 6 7
1
1. AC-IN port
2. HDMI-3 port
3. HDMI-2 port
4. HDMI-1(V 2.0) port
5. DisplayPort
6. Audio - in Port
7. Earphone - out Port
8. Kensington Lock
9. Screw Holes for VESA Wall Mount
10. Control buttons
1-4 Chapter 1: Product Introduction
1.5 Monitor introduction
1.5.1 Using the Controls button
Use the control button on the back of the monitor to adjust the image
settings.
16
5432 7
7 23456 1
Standard Mode
DisplayPort 3840x2160@60Hz
Menu
QuickFit
Input Select
Close
Brightness
Blue light filter
1. Power Button/Power Indicator:
• Press this button to turn the monitor on/off.
• The color definition of the power indicator is as the below table.
Status Description
White ON
Amber Standby mode
OFF OFF
2. MENU Button:
• Press this button to enter the OSD menu.
3. QuickFit Button:
• This is a hotkey to activate the QuickFit function designed for alignment.
• The QuickFit function contains 6 pages of common grid patterns, paper
sizes, and photo sizes. See page 1-6 for details.
1-5
ASUS LCD Monitor PB27U Series
4. Input Select Button:
• Use this hotkey to switch from HDMI-1(v 2.0), HDMI-2,HDMI-3,
DisplayPort input signal.
5. Close Button
• Exit the OSD menu.
6. Shortcut key1
• This is a
Shortcut key. The default setting is Brightness.
7. Shortcut key2
• This is a
Shortcutkey.ThedefaultsettingisBluelightlter.
1-6 Chapter 1: Product Introduction
1.5.2 QuickFit Function
The QuickFit function contains three patterns: (1) Grid (2) Paper size (3)
Photo size.
1. Grid pattern: Facilitates designers and users to organize content and
layout on one page and achieve a consistent look and feel.
Alignment Grid
2. Paper size: Provides users to view their documents in real size on the
screen.
A4 B5 Letter
A4
EXIT
B5
EXIT
Letter
EXIT
3. Photo size: Provides photographers and other users to accurately
view and edit their photos in real size on the screen.
8x10 5x7
3x5 2x2
4x6
2-1
ASUS LCD Monitor PB27U Series
2.1 Detaching the arm/stand (for VESA wall
mount)
The detachable stand of this monitor is specially designed for VESA wall
mount.
1. Disconnect power and signal cables. Carefully put the front of the
monitor face down on a clean table.
2. Useyourngerstoloosenthescrewlocatedatthebottomofthe
base, and remove the base from the stand.
3. Or you may directly use a screwdriver to remove the screws that
secure the stand to the monitor, and detach the stand from the
monitor.
• We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.
• Hold the stand while removing the screws.
1
4
3
2
• The VESA wall mount kit ( 100 x 100 mm) is purchased separately.
• Use only the UL Listed Wall Mount Bracket with minimum weight/load 22.7kg
(Screw size: M4 x 10 mm).
2-2 Chapter 2: Setup
2.2 Adjusting the monitor
• For optimal viewing, we recommend that you look at the full face of the
monitor, then adjust the monitor to the angle that is most comfortable
for you.
• Hold the stand to prevent the monitor from falling while changing its
angle.
• Youcanadjustthemonitor’sanglefrom-5˚to20˚.
60° 60°
-5°~20°
15cm
3-1
ASUS LCD Monitor PB27U Series
3.1 OSD (On-Screen Display) menu
3.1.1 Howtorecongure
PB27U
Standard Mode DisplayPort 3840x2160@60Hz
Splendid
Color
Image
Input Select
Sound
PIP/PBP Setting
More
Blue Light Filter
Scenery mode
Standard Mode
Theater Mode
Game Mode
Night View Mode
Reading Mode
Darkroom Mode
sRGB Mode
PB27U
Standard Mode DisplayPort 3840x2160@60Hz
Back
Shortcut
System Setup
1. Press the MENU button to activate the OSD menu.
2. Press the and buttons to toggle between options in the
Menu. As you move from one icon to another, the option name is
highlighted.
3. Press the button to select the highlighted item on the menu.
4. Press the and buttons to select the desired parameter.
5. Press the button to enter the slide bar and then use the or
buttons, according to the indicators on the menu, to make your
changes.
6. Select the to return to previous menu or to accept and return to
previous menu.
3-2 Chapter 3: General Instruction
3.1.2 OSD Function Introduction
1. Splendid
This function contains eight sub-functions that you can select for
your preference. Each mode has the Reset selection, allowing you to
maintain your setting or return to the preset mode.
PB27U
Standard Mode DisplayPort 3840x2160@60Hz
Splendid
Color
Image
Input Select
Sound
PIP/PBP Setting
More
Blue Light Filter
Scenery mode
Standard Mode
Theater Mode
Game Mode
Night View Mode
Reading Mode
Darkroom Mode
sRGB Mode
• Scenery Mode: This is the best choice for displaying scenery photo with
SPLENDID™ Video Intelligence Technology.
• Standard Mode: This is the best choice for editing document with
SPLENDID™ Video Intelligence Technology.
• Theater Mode: This is the best choice for watching movie with
SPLENDID™ Video Intelligence Technology.
• Game Mode: This is the best choice for playing game with SPLENDID™
Video Intelligence Technology.
• Night View Mode: This is the best choice for playing dark-scene game
or watching dark-scene movie with SPLENDID™ Video Intelligence
Technology.
• sRGB Mode: This is the best choice for viewing photos and graphics
from PCs.
• Reading Mode: This is the best choice for reading book.
• Darkroom Mode: This is the best choice for a weak ambient light
environment.
• In the Standard Mode, the Saturation, SkinTone, Sharpness, and ASCR
functions are not user-configurable.
• In the sRGB, the Saturation, Color Temp., SkinTone, Sharpness, Brightness,
Contrast and ASCR functions are not user-configurable.
• In the Reading Mode, the Saturation, SkinTone, ASCR, contrast, and Color
Temp functions are not user-configurable.
3-3
ASUS LCD Monitor PB27U Series
2. Blue Light Filter
Adjust the energy level of blue light emitted from LED backlight.
PB27U
Standard Mode DisplayPort 3840x2160@60Hz
Splendid
Color
Image
Input Select
Sound
PIP/PBP Setting
More
Blue Light Filter
Level 0
Level 1
Level 2
Level 3
Level 4
• Level 0: No change.
• Level 1~4: The higher the level,the more blue light will be reduced.
• When Blue Light Filter is activated,the default settings of Standard Mode will
be automatically imported.
• Between Level 1 to Level 3, the Brightness function is user-configurable.
• Level 4 is optimized setting. It is compliance with TUV Low Blue Light
Certification. The Brightness function is not user-configurable.
3-4 Chapter 3: General Instruction
3. Color
Select the image color you like from this function.
PB27U
Standard Mode DisplayPort 3840x2160@60Hz
Splendid
Color
Image
Input Select
Sound
PIP/PBP Setting
More
Blue Light Filter
Brightness
Contract
Saturation
Color Temp
Skin Tone
• Brightness: The adjustive range is from 0 to 100.
• Contrast: The adjustive range is from 0 to 100.
• Saturation: The adjustive range is from 0 to 100.
• Color Temp.: Contains three preset color modes (Cool, Normal, Warm)
and User Mode.
• Skin Tone: Contains three color modes including Reddish, Natural, and
Yellowish.
• In the User Mode, colors of R (Red), G (Green), and B (Blue) are user-
configurable; the adjusting range is from 0 ~ 100.
3-5
ASUS LCD Monitor PB27U Series
4. Image
You can adjust the image Sharpness, Trace Free, Aspect Control,
VividPixel,
ASCR, Adaptive-Sync from this main function.
PB27U
Standard Mode DisplayPort 3840x2160@60Hz
Splendid
Color
Image
Input Select
Sound
PIP/PBP Setting
More
Blue Light Filter
Sharpness
Trace Free
Aspect Control
VividPixel
ASCR
Adaptive-Sync
• Sharpness: Adjusts the picture sharpness.The adjustive range is from 0
to 100.
• Trace Free: Speeds up the response time by Over Drive technology. The
adjustive range is from lower 0 to faster 100.
• Aspect Control: Adjust the aspect ratio to “Full”, “4:3”, “1:1” or
“Overscan”.
• VividPixel: ASUS Exclusive Technology that brings lifelike visuals for
crystal-clear and detail-oriented enjoyment. The adjusting range is from
0 to 100.
• ASCR: Select ON or OFF to enable or disable dynamic contrast ratio
function.
• Adaptive-Sync: It can allow a Adaptive-Sync supported* graphics source
to dynamically adjust display refresh rate based on typical content frame
rates for power efficient, virtually stutter free and low-latency display
update.
• 4:3 is only available when input source is in 4:3 format。OverScan is only
available for the HDMI input source.
• Adaptive-Sync only support on DisplayPort.
3-6 Chapter 3: General Instruction
5. Sound
Adjust the sound settings to your preference.
PB27U
Standard Mode DisplayPort 3840x2160@60Hz
Splendid
Color
Image
Input Select
Sound
PIP/PBP Setting
More
Blue Light Filter
Volume
Mute
Source
• Volume: Adjusts the output volume level.
• Mute: Mute the output volume.
• Source: Adjusts audio source to “DisplayPort”, “HDMI” or
“Line In”
6. PIP/PBP Setting
The PIP/PBP Setting allows you to open up another sub-window
connected from another video source besides the main-window from
your original video source.
PB27U
Standard Mode DisplayPort 3840x2160@60Hz
Splendid
Color
Image
Input Select
Sound
PIP/PBP Setting
More
Blue Light Filter
PIP/PBP Mode
PIP/PBP Source
Size
Position
Aspect Control
Swap
By activating this function, this monitor displays four pictures from four
different video sources.
3-7
ASUS LCD Monitor PB27U Series
• PIP/PBP Mode: Selects PIP, PBP function or turn it off.
• PIP/PBP Source: Selects the video input source among, “HDMI-1(v 2.0),
HDMI-2, HDMI-3, DisplayPort”.
• Size: Adjust the PIP size to “Small”, “Middle”, or “Large”.
• Position: Adjusts the position of PIP sub-window to “Right-Top”, “Left-
Top”,“Right-Bottom” or “Left-Bottom”.
• Aspect Control: Adjusts the PIP aspect ratio and automatically adjust
the PIP window size.
• Swap: Swaps the sources of the main- and sub-windows.
Main-window
Sub-
window
HDMI-1(v 2.0) HDMI-2 HDMI-3 DisplayPort
HDMI-1(v 2.0) NO YES YES YES
HDMI-2 YES NO YES YES
HDMI-3 YES YES NO YES
DisplayPort YES YES YES NO
7. Input Select
Select the input source from HDMI-1(v 2.0), HDMI-2, HDMI-3,
DisplayPort input signal.
PB27U
Standard Mode DisplayPort 3840x2160@60Hz
Splendid
Color
Image
Input Select
Sound
PIP/PBP Setting
More
Blue Light Filter
HDMI-1(v 2.0)
HDMI-2
HDMI-3
DisplayPort
3-8 Chapter 3: General Instruction
8. System Setup
Adjuststhesystemconguration.
PB27U
Standard Mode DisplayPort 3840x2160@60Hz
Back
Shortcut
System Setup
Splendid Demo Mode
GamePlus
ECO Mode
OSD Setup
DisplayPort Stream
Language
Key Lock
More
PB27U
Standard Mode DisplayPort 3840x2160@60Hz
Back
System Setup
Shortcut
Back
Information
Power Indicator
Power Key Lock
All Reset
• Splendid Demo Mode: Activate the demo mode for the Splendid
function.
• GamePlus: The GamePlus Function provides a toolkit and creates a
better gaming environment for users when playing different types of
games. Particularly, Aimpoint function is specially designed for new
gamers or beginners interested in First Person Shooter (FPS) games.
To active GamePlus:
• Select ON to enter the GamePlus main menu.
• Press
and
to select between Chrosshair, Timer, FPS Counter
function and Display Alignment function.
• Press to confirm the function you choose. Press to go back.
Press to go off, and exit.
3-9
ASUS LCD Monitor PB27U Series
GamePlus main menu GamePlus-Aimpoint
GamePlus
Aimpoint
(Practice Mode)
Timer FPS Counter Display Alignment
FPS
GamePlus main-Timer GamePlus main-Timer-Position
Position
• ECO Mode: Activate the ecology mode for power saving.
• OSD Setup: Adjusts the OSD Timeout, DDC/CI, and Transparency of
the OSD screen.
• DisplayPort Stream: Compatibility with graphic card. Select DP 1.1 or
DP 1.2 by graphic card DP version. (3840x2160-60Hz is available at DP
1.2 only. The best resolution is 3840x2160-30Hz at DP 1.1). Follow the
instructions below to change 4K2K, 30Hz to 4K2K, 60Hz on your PC: In
Windows, right click the desktop and enter the Screen Resolution. Go to
Advanced Settings, and set the refresh rate to 60Hz from 30Hz.
PB27U
Standard Mode DisplayPort 3840x2160@60Hz
Back
System Setup
Shortcut
Splendid Demo Mode DP1.1
DP1.2
GamePlus
ECO Mode
OSD Setup
DisplayPort Stream
Language
Key Lock
More
• Language: Select OSD language. The selections are: English, French,
German, Spanish, Italian, Dutch, Russian, Traditional Chinese,
Simplified Chinese, Japanese, Persian, Thai, Indonesian, Poland,
Turkey, Portugal, Czech, Croatia, Hungary, Romania, and Korean.
• Key Lock: Disable all key functions. Pressing the second button on the
right for more than five seconds to disable key lock function.
3-10 Chapter 3: General Instruction
• More: Return the next page of System Setting.
• Back: Return the previous page of System Setting.
• Information: Displays the monitor information.
• Power Indicator: Turn the power LED indicator on/off.
• Power Key Lock: To disable / enable power key
• All Reset: Selects “Yes” to revert all settings to the factory default mode.
9. Shortcut
Selecting this option allows you to set two shortcut keys.
PB27U
Standard Mode DisplayPort 3840x2160@60Hz
Back
System Setup
Shortcut
Shortcut 1 Blue Light Filter
Splendid
Shortcut 2
Brightness
Contrast
PIP/PBP Setting
Color Temp.
Volume
GamePlus
• Shortcut 1: User can select from “Blue lihgt filter”, “Splendid”,
“Brightness”, “Contrast”, “PIP/PBP Setting”, “Color Temp.”,
“Volume”, “GamePlus” and set as shortcut key. The default setting
is Brightness.
• Shortcut 2: User can select from “Blue lihgt filter”, “Splendid”,
“Brightness”, “Contrast”, “PIP/PBP Setting”, “Color Temp.”,
“Volume”, “GamePlus” and set as shortcut key. The default setting
is Blue Light Filter.
3-11
ASUS LCD Monitor PB27U Series
3.2 Specications
Model PB27UQ
Panel Size 27” W (68.4 cm)
Max. Resolution 3840 x 2160
Brightness (Typ.) 300cd/m
2
Dynamic Contrast Ratio (Typ.) ≥100,000,000:1
Viewing Angle (CR≤10) 178°(V); 178°(H)
Display Colors 1073.7 M
Response Time (Typ.) ≤5ms(GraytoGray)
DisplayPort input Yes
HDMI input Yes
PC Audio input Yes
Power ON Consumption Power on<60 W*
Speaker 2W x 2
Earphone Yes
Power saving mode < 0.5 W
Power off mode < 0.5 W
Tilt -5° ~ +20°
Swivel(angle) +60°~-60°
Pivot(angle/direction) 90°(clockwise)
VESA Wall Mounting Yes (100mm x 100mm)
Phys. Dimension (WxHxD) 624.96 x 557.76 x 220.06 mm
Box Dimension (WxHxD) 753 x 452 x 224 mm
Net Weight (Esti.) 7.7 kg
Gross Weight (Esti.) 10 kg
Voltage Rating AC 100~240V(Built-in)
Note * Based on Energy Star 6.0 standard
3-12 Chapter 3: General Instruction
3.3 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON • Press the button to check if the monitor is in the
ON mode.
• Check if the power cord is properly connected to
the monitor and the power outlet.
• Check Power Indicator function in main menu OSD.
Select “ON” to turn on power LED.
The power LED lights amber and
there is no screen image
• Check if the monitor and the computer are in the
ON mode.
• Make sure the signal cable is properly connected
the monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
Screen image is too light or dark • Adjust the Contrast and Brightness settings via
OSD.
Screen image bounces or a wave
pattern is present in the image
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
Screen image has color defects
(white does not look white)
• Inspect the signal cable and make sure that none of
the pins are bent.
• Perform Reset via OSD.
• Adjust the R/G/B color settings or select the Color
Temperature via OSD.
No sound or sound is low • Make sure the audio cable is properly connected to
the monitor.
• Adjust the volume settings of both your monitor and
computer.
• Make sure the computer sound card driver is
properly installed and activated.
• Make sure the audio source is correct on the OSD.
• Few players will not send the necessary information
after their color input format are changed. This may
lead to the abnormal color display. At this time, turn
on/off the power again to correct this anomaly.
3-13
ASUS LCD Monitor PB27U Series
Cannot select 3840x2160@60Hz
for HDMI
• Check the HDMI version of your graphics
card.
(a) If it is HDMI 1.4, 3840x2160@60Hz output is not
available to your card. Change to a HDMI 2.0 card.
(b) If it is HDMI 2.0, connect to HDMI-1 (V 2.0), i.e. the
HDMI port next to DP.
Note: The HDMI-1 (V 2.0) input port supports up to
3840x2160@60Hz
HDMI-2, HDMI-3 input ports support up to
3840x2160@30Hz
Cannot select 3840x2160@60Hz
for DP
• Check the DP version of your graphics card.
(a) If it is DP 1.1, 3840x2160@60Hz output is not
available to your card. Change to a DP 1.2 card.
(b) If it is DP 1.2, set DisplayPort Stream to DP 1.2.
PC is on, but DP cannot display
anything
• Check if your PC is in hibernation. Press any key on
the keyboard or click the mouse
• Remove and insert the DP signal cable on the PC
and display to see if the cable clicks.
• Press the power button on the display to see if it is
on.
• If the card is DP 1.1, press the Source button and
select Switch to DP 1.1.
3-14 Chapter 3: General Instruction
3.4 Supported Timing List
Timing List HDMI1.4 HDMI2.0 Display Port 1.2
640x350@70 V V V
640x480@60 V V V
640x480@67 V V X
640x480@72 V V X
640x480@75 V V X
720x400@70 V V V
800x600@56 V V V
800x600@60 V V V
800x600@72 V V X
800x600@75 V V X
832x624@75 V V V
848x480@60 X X X
1024x768@60 V V V
1024x768@70 V V X
1024x768@75 V V X
1152x864@75 V V X
1280x720@50 X X X
1280x720@60 V V V
1280x800@60 V V V
1280x960@60 V V V
1280x1024@60 V V V
1280x1024@75 V V X
1440x900@60 V V
V
1680x1050@60 V V
V
1920x1080@60 V V V
2560x1440@60
V
V V
2560x1600@60 V V V
3840x2160@30 V V V
3840x2160@60 X V V
* Some graphics cards only support up to 1920 x 1200 resolution content transmission via HDMI.
Please check with your local distributor or retailer on the hardware limitations of your laptop or
desktop.
3-15
ASUS LCD Monitor PB27U Series
Video Timing
Timing List HDMI1.4 HDMI2.0 Display Port 1.2
720x480P@59.94 V V
V
720x480P@60 V V
V
720x576P@50 V V V
1280x720P@50 V V V
1280x720P@59.94 V V V
1280x720P@60 V V V
1440x480P@59.94 V V
V
1440x480P@60 V V
V
1440x576P@50 VV
V
1920x1080i@50 V V
V
1920x1080i@60 V V V
1920x1080P@23.97 V V X
1920x1080P@24 V V X
1920x1080P@25 V V X
1920x1080P@29.97 V V X
1920x1080P@30 V V X
1920x1080P@50 V V V
1920x1080P@59.94 V V V
1920x1080P@60 V V V
3840x2160P@25 V V X
3840x2160P@29.97 V V X
3840x2160@30 V V X
3840x2160@50 X V X
3840x2160@59.94 X V X
3840x2160@60 X V X
* The modes not listed in the above tables may not be supported. For optimal resolution, we
recommend that you choose a mode listed in the above tables.