Table of Contents
ASUS PG27AQ User Manual
Displayed below is the user manual for PG27AQ by ASUS which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
PG27AQ series
LCD Monitor
User Guide
ii
First Edition
September 2015
Copyright © 2015 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing byASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM
ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN
THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation nd to the
owners’ benet, without intent to infringe.
iii
Contents
1.3.1 Front view ....................................................................... 1-2
1.3.2 Back view ........................................................................ 1-3
1.3.3 GamePlus Function ........................................................ 1-4
1.3.4 GameVisual Function ...................................................... 1-5
3.1.1 How to recongure .......................................................... 3-1
3.1.2 OSD function introduction ............................................... 3-1
iv
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with manufacturer’s
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
The use of shielded cables for connection of the monitor to the graphics card is
required to assure compliance with FCC regulations. Changes or modications
to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate this equipment.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the
Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
This Class B digital apparatus meets all requirements of the Canadian Interference
- Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement
sur le matériel brouiller du Canada.
v
Safety information
• Before setting up the monitor, carefully read all the documentation that came
with the package.
• To prevent re or shock hazard, never expose the monitor to rain or moisture.
• Never try to open the monitor cabinet. The dangerous high voltages inside the
monitor may result in serious physical injury.
• If the power supply is broken, do not try to x it by yourself. Contact a qualied
service technician or your retailer.
• Before using the product, make sure all cables are correctly connected and the
power cables are not damaged. If you detect any damage, contact your dealer
immediately.
• Slots and openings on the back or top of the cabinet are provided for
ventilation. Do not block these slots. Never place this product near or over a
radiator or heat source unless proper ventilation is provided.
• The monitor should be operated only from the type of power source indicated
on the label. If you are not sure of the type of power supply to your home,
consult your dealer or local power company.
• Use the appropriate power plug which complies with your local power standard.
• Do not overload power strips and extention cords. Overloading can result in re
or electric shock.
• Avoid dust, humidity, and temperature extremes. Do not place the monitor in
any area where it may become wet. Place the monitor on a stable surface.
• Unplug the unit during a lightning storm or if it will not be used for a long period
of time. This will protect the monitor from damage due to power surges.
• Never push objects or spill liquid of any kind into the slots on the monitor
cabinet.
• To ensure satisfactory operation, use the monitor only with UL listed
computers which have appropriate congured receptacles marked between
100-240V AC.
• If you encounter technical problems with the monitor, contact a qualied
service technician or your retailer.
• Adjustment of the volume control as well as the equalizer to other settings
than the center position may increase the ear-/headphones output voltage and
therefore the sound pressure level.
• The adapter is only used for this monitor, do not use it for other purpose.
Your device uses one of the following power supplies:
- Manufacturer: Delta Electronics Inc., Model: ADP-90YD B
vi
This symbol of the crossed out wheeled bin indicates that the product (electrical,
electronic equipment, and mercury-containing button cell battery) should not
be placed in municipal waste. Please check local regulations for disposal of
electronic products.
AEEE yönetmeliğine uygundur
Care & Cleaning
• Before you lift or reposition your monitor, it is better to disconnect the cables
and power cord. Follow the correct lifting techniques when positioning the
monitor. When lifting or carrying the monitor, grasp the edges of the monitor.
Do not lift the display by the stand or the cord.
• Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor
surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed
with a cloth dampened with mild cleaner.
• Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended
for use with the monitor. Never spray cleaner directly on the screen, as it may
drip inside the monitor and cause an electric shock.
The following symptoms are normal with the monitor:
• The screen may icker during the initial use due to the nature of the uorescent
light. Turn off the Power Switch and turn it on again to make sure that the
icker disappears.
• You may find slightly uneven brightness on the screen depending on the
desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the previous
screen may remain after switching the image. The screen will recover slowly or
you can turn off the Power Switch for hours.
• When the screen becomes black or ashes, or cannot work anymore, contact
your dealer or service center to x it. Do not repair the screen by yourself!
Conventions used in this guide
WARNING: Information to prevent injury to yourself when trying to
complete a task.
CAUTION: Information to prevent damage to the components when trying
to complete a task.
IMPORTANT: Information that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task.
vii
Refer to the following sources for additional information and for product and
software updates.
The ASUS websites worldwide provide updated information on ASUS
hardware and software products. Refer to http://www.asus.com
Your product package may include optional documentation that may have
been added by your dealer. These documents are not part of the standard
package.
Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest
standards for protecting our environment. We believe in providing solutions for
our customers to be able to responsibly recycle our products, batteries and other
components as well as the packaging materials.
Please go to http://csr.asus.com/english/Takeback.htm for detail recycling
information in different region.
viii
1-1ASUS PG27AQ Series LCD Monitor
1.1 Welcome!
Thank you for purchasing the ASUS® LCD monitor!
The latest widescreen LCD monitor from ASUS provides a broader, brighter and
crystal-clear display, plus a host of features that enhance your viewing experience.
With these features, you can enjoy the convenience and delightful visual
experience that the monitor brings to you!
1.2 Packagecontents
Check your package for the following items:
LCD monitor
Driver and Manual disc
Quick start guide
Warranty card
Power adapter
Power cord
DP cable
HDMI cable
USB cable
If any of the above items is damaged or missing, contact your retailer
immediately.
Select “ON” when you see the message “LIGHT IN MOTION ON/OFF” appears
if you want to turn on the red light on the base. Select “OFF” if you want it to
turn off. If you disable this function but later wish to reactivate it, please use the
OSD menu to turn it on.
If no signal is detected for 120 seconds, the monitor automatically enters saving
mode.
It is recommended that you set the DisplayPort Deep Sleep and HDMI Deep
Sleep functions to “OFF”.
1-2 Chapter 1: Product introduction
1.3 Monitor introduction
1
2
3
4
5
1. ( 5-way) button:
• Turns on the OSD menu. Enacts the selected OSD menu item.
• Increases/Decreases values or moves your selection up/down/left/right.
• Turns on the OSD menu when the monitor enters standby mode or
displays the “NO SIGNAL“ message.
2. button
• Exits the OSD menu item.
• Turns on the OSD menu when the monitor enters standby mode or
displays the “NO SIGNAL“ message.
3. button:
• GamePlus hotkey. Move the ( ) button up/down to select and
press ( ) to confirm the function needed.
• Turns on the OSD menu when the monitor enters standby mode or
displays the “NO SIGNAL“ message.
4. button
• GameVisual hotkey. This function contains 6 sub-functions you can
select for your preference.
1-3ASUS PG27AQ Series LCD Monitor
• Turns on the OSD menu when the monitor enters standby mode or
displays the “NO SIGNAL“ message.
5. Power button/power indicator
• Turns the monitor on/off.
• The color definition of the power indicator is as the below table.
White ON
Amber Standby mode/No signal
OFF OFF
Red G-SYNC
4 5
96 7 8
This port connects the power cord.
This port is only available when an HDMI/DisplayPort cable
is connected.
This port is for connection for a DisplayPort compatible device.
This port is for connection with an HDMI compatible device.
. This port is for connection with a USB upstream
cable. The connection enables the USB ports on the monitor.
. These ports are for connection with USB
devices, such as USB keyboard/mouse, USB flash drive, etc.
7. For service personnel only.
.
1-4 Chapter 1: Product introduction
The GamePlus function provides a toolkit and creates a better gaming environment
for users when playing different types of games. In addition, Crosshair function is
specially designed for new gamers or beginners interested in First Person Shooter
(FPS) games.
To active GamePlus:
1. Press the GamePlus hotkey.
2. Move the ( ) button up/down to select among different functions.
3. Press the ( ) button or move the ( ) button right to confirm the
function you choose, and move the ( ) button up/down to navigate
through the settings. Move the ( ) button left to go back, off, and exit.
4. Highlight the desired setting and press the ( ) button to activate it.
Press the button to inactivate it.
GamePlus Main Menu GamePlus — Crosshair GamePlus — Timer
NEXT BACK/EXIT
GamePlus
Crosshair
Timer
FPS Counter
FPS
NEXT BACK/EXIT
GamePlus
NEXT BACK/EXIT
GamePlus
1-5ASUS PG27AQ Series LCD Monitor
The GameVisual function helps you select among different picture modes in a
convenient way.
To active GameVisual:
Press the GameVisual hotkey repeatedly to select.
: This is the best choice for scenery photo displaying with
GameVisualTM Video intelligence Technology.
: This is the best choice for racing game playing with
GameVisualTM Video intelligence Technology.
: This is the best choice for movie watching with
GameVisualTM Video intelligence Technology.
: This is the best choice for Real-Time Strategy (RTS)/
Role-Playing Game (RPG) playing with GameVisualTM Video intelligence
Technology.
: This is the best choice for First Person Shooter game playing
with GameVisualTM Video intelligence Technology.
: This is the best choice for viewing photos and graphics
from PCs.
• In the Racing mode, the following function(s) are not user-configurable:
Saturation.
• In the sRGB mode, the following function(s) are not user-congurable:
Saturation, Color Temp., Brightness, Contrast.
1-6 Chapter 1: Product introduction
2-1ASUS PG27AQ Series LCD Monitor
2.1 Adjusting the monitor
• For optimal viewing, we recommend that you look at the full face of the
monitor, then adjust the monitor to the angle that is most comfortable for you.
• Hold the stand to prevent the monitor from falling when you change its angle.
• The recommended adjusting angle is +20˚ to -5˚ (for tilt)/+60˚ to -60˚ (for
swiveling/ +120 mm (for height adjustment)/90˚ (for portrait view).
120mm
60° 0°
60°
-5° ~ +20°
It is normal that the monitor slightly shakes while you adjust the viewing angle.
1. Lift the monitor to the highest position.
2 Tilt the monitor to its maximum angle.
3. Pivot the monitor clockwise to the angle you need.
0°
90°
-5° ~ +20°
It is normal that the monitor slightly shakes while you adjust the viewing angle.
Figure 1 Figure 2 Figure 3
2-2 Chapter 2: Setup
2.2 Detaching the arm (for VESA wall
mount)
The detachable arm of this monitor is specially designed for VESA wall mount.
To detach the arm:
1. Have the front of the monitor face down on a table.
2. Loosen the four screws on the back of the monitor and remove the arm/base.
1
2
We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.
2.3 Connecting the cables
Connect the cables as the following instructions:
:
a. Connect the power adapter securely to the monitor’s DC input.
2-3ASUS PG27AQ Series LCD Monitor
b. Connect one end of the power cord to the power adapter and the other
end to a power outlet.
• ToconnecttheDisplayPort/HDMIcable:
a. Plug one end of the DisplayPort/HDMI cable to the monitor’s
DisplayPort/HDMI port.
b. Connect the other end of the DisplayPort/HDMI cable to your computer's
DisplayPort/HDMI port.
• Tousetheearphone: connect the end with plug type to the monitor’s
earphone jack when an HDMI or DisplayPort signal is fed.
• TousetheUSB3.0ports: Take the supplied USB 3.0 cable, and plug
the smaller end (type B) of the USB upstream cable to the monitor’s USB
upstream port, and the larger end (type A) to your computer’s USB 3.0 port.
Make sure your computer is installed with the lastest Windows 7/Windows 8
operating system. That will enable the USB ports on the monitor to work.
2.4 Turningonthemonitor
Press the power button . See page 1-2 for the location of the power button. The
power indicator lights up in white to show that the monitor is ON.
2-4 Chapter 2: Setup
3-1ASUS PG27AQ Series LCD Monitor
3.1 OSD (On-Screen Display) menu
MOVE/ENTER BACK EXIT
Normal Mode DisplayPort 3840 x 2160@ 60Hz
Racing Mode
ASUS ROG PG27A
Level o
Level 1
Level 2
Level 3
Level 4
Blue Light Filter
Color
Image
Input Select
System Setup
1. Press the ( ) button to activate the OSD menu.
2. Move the ( ) button up/down to navigate through the functions.
Highlight the desired function and press the ( ) button to activate it. If
the function selected has a sub-menu, move the ( ) button up/down
again to navigate through the sub-menu functions. Highlight the desired sub-
menu function and press the ( ) button or move the ( ) button
right to activate it.
3. Move the ( ) button up/down to change the settings of the selected
function.
4. To exit and save the OSD menu, press the button or move the
( ) left repeatedly until the OSD menu disappears. To adjust other
functions, repeat steps 1-3.
In this function, you can adjust the blue light filter level.
MOVE/ENTER BACK EXIT
Normal Mode DisplayPort 3840 x 2160@ 60Hz
Racing Mode
ASUS ROG PG27A
Level o
Level 1
Level 2
Level 3
Level 4
Blue Light Filter
Color
Image
Input Select
System Setup
3-2 Chapter 3: General Instructions
No change.
The higher the level, the less blue light is scattered.
When Blue Light Filter is activated,the default settings of Racing Mode
will be automatically imported. Between Level 1 to Level 3, the Brightness
function is user-configurable. Level 4 is optimized setting. It is compliance
with TUV Low Blue Light Certification. The Brightness function is not user-
configurable.
You can adjust Brightness, Contrast, Saturation and Color temperature from
this menu.
MOVE/ENTER BACK EXIT
Brightness
Contrast
Saturation
Color Temp.
80
50
100
Blue Light Filter
Color
Image
Input Select
System Setup
Normal Mode DisplayPort 3840 x 2160@ 60Hz
Racing Mode
ASUS ROG PG27A
: the adjusting range is from 0 to 100.
: the adjusting range is from 0 to 100.
: The adjusting range is from 0 to 100.
: contains 4 modes including Cool, Normal, Warm, and User
Mode.
You can adjust OD from this menu.
MOVE/ENTER BACK EXIT
OD
Blue Light Filter
Color
Image
Input Select
System Setup
Normal Mode DisplayPort 3840 x 2160@ 60Hz
Racing Mode
ASUS ROG PG27A
: Improves the gray level response time of the LCD panel.
3-3ASUS PG27AQ Series LCD Monitor
In this function, you can select your desired input source.
MOVE/ENTER BACK EXIT
DisplayPort
HDMI
Blue Light Filter
Color
Image
Input Select
System Setup
Normal Mode DisplayPort 3840 x 2160@ 60Hz
Racing Mode
ASUS ROG PG27A
Allows you to adjust the system.
MOVE/ENTER BACK EXIT
Language
OSD Position
Transparency
OSD Timeout
Key Lock
Information
LIGHT IN MOTION
Sound
All Reset
OK
Blue Light Filter
Color
Image
Input Select
System Setup
Normal Mode DisplayPort 3840 x 2160@ 60Hz
Racing Mode
ASUS ROG PG27A
: There are 21 languages for your selection, including English,
French, German, Italian, Spanish, Dutch, Portuguese, Russian, Czech,
Croatian, Polish, Romanian, Hungarian, Turkish, Simplied Chinese,
Traditional Chinese, Japanese, Korean, Thai, Indonesia, Persian.
: Adjusts the horizontal position (H-Position)/the vertical
position (V-Position) of the OSD.
: Adjusts the OSD background from opaque to transparent.
: Adjusts the OSD timeout from 10 to 120 seconds.
: To disable all function keys. Press over 5 seconds to cancel
the key lock function.
: Shows the monitor information.
: Select “ON” if you want to turn on the red light on the
base.
:
: the adjusting range is from 0 to 100.
: toggles the monitor sound between on and off.
: “Yes” allows you to restore the default settings.
3-4 Chapter 3: General Instructions
• DisplayPortDeepSleep: Puts the DisplayPort port into deep sleep.
• HDMIDeepSleep: Puts the HDMI port into deep sleep.
If the monitor cannot wake up after going into deep sleep, do one of the
followings:
- Press any button (except ) on the monitor to wake it up.
- Disable the Deep Sleep function. (Recommended)
3-5ASUS PG27AQ Series LCD Monitor
3.2 Specications summary
TFT LCD
27”W (16:9, 68.47 cm) wide screen
3840 x 2160
0.155 mm
300 cd/m2
1000:1
178˚/178˚
1.07 B
4 ms
4 color temperatures
No
DisplayPort v1.2 x 1, HDMI v1.4
Yes
No
2 W x 2 Stereo, RMS
Upstream x 1, Downstream x 2
Black
White (On)/Amber (Standby)
+20˚~ -5˚
+60˚~ -60˚
120 mm
100 x 100 mm
Yes
AC: 100~240V
DC: 19V, 4.74A (AC adapter)
Power On: < 90 W, Standby: < 0.5 W,
Power Off: < 0.5 W
0˚C~40˚C
-20˚C~+60˚C
619.7 mm x 432.5 mm x 237.9 mm (machine)
756 mm x 456 mm x 300 mm (package)
7.2 kg (Net); 10.3 kg (Gross)
21 languages (English, French, German,
Italian, Spanish, Dutch, Portuguese, Russian,
Czech, Croatian, Polish, Romanian, Hungarian,
Turkish, Simplied Chinese, Traditional Chinese,
Japanese, Korean, Thai, Indonesia, Persian)
DP cable, HDMI cable, USB cable, power
adapter, power cord, Driver and Manual disc,
Quick start guide, warranty card
3-6 Chapter 3: General Instructions
Regulation approvals CB, CE, CU, CCC, UL/cUL, FCC, RCM, BSMI,
VCCI, RoHS, WEEE, J-MOSS, ErP, PSE, CEL
Level 2, Windows 7 WHQL, Windows 8.1 WHQL,
Windows 10 WHQL, KCC, E-Standby
*Specifications are subject to change without notice.
3.3 Troubleshooting(FAQ)
Problem Possible Solution
Power LED is not ON • Press the button to check if the monitor
is in the ON mode.
• Check if the power cord is properly
connected to the monitor and the power
outlet.
The power LED lights amber and there is
no screen image
• Check if the monitor and the computer are
in the ON mode.
• Make sure the signal cable is properly
connected the monitor and the computer.
• Inspect the signal cable and make sure
none of the pins are bent.
• Connect the computer with another
available monitor to check if the computer
is properly working.
Screen image is too light or dark • Adjust the Contrast and Brightness
settings via OSD.
Screen image is not centered or sized
properly
• Adjust the H-Position or V-Position
settings via OSD.
Screen image bounces or a wave pattern is
present in the image
• Make sure the signal cable is properly
connected to the monitor and the
computer.
• Move electrical devices that may cause
electrical interference.
Screen image has color defects (white does
not look white)
• Inspect the signal cable and make sure
that none of the pins are bent.
• Perform All Reset via OSD.
• Adjust the R/G/B color settings or select
the Color Temperature via OSD.
3-7ASUS PG27AQ Series LCD Monitor
3.4 Supported operating mode
640 x 480 60Hz
800 x 600 60Hz
720 x 480 60Hz
720 x 576 50Hz
1024 x 768 60Hz
1280 x 720 50Hz
1280 x 720 60Hz
1920 x 1080 50Hz
1920 x 1080 60Hz
3840 x 2160 24Hz
640 x 480 60Hz
800 x 600 60Hz
1024 x 768 60Hz
1920 x 1080 60Hz
3840 x 2160 24Hz
3840 x 2160 30Hz
3840 x 2160 60Hz
3-8 Chapter 3: General Instructions
DECLARATION OF CONFORMITY
Per FCC Part 2 Section 2. 1077(a)
Responsible Party Name: Asus Computer International
Address: 800 Corporate Way, Fremont, CA 94539.
Phone/Fax No: (510)739-3777/(510)608-4555
hereby declares that the product
Product Name : LCD Monitor
Model Number : PG27A*******
Conforms to the following specifications:
FCC Part 15, Subpart B, Unintentional Radiators
Supplementary Information:
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Representative Person’s Name : Steve Chang / President
Signature :
Date : Mar. 16, 2016
Ver. 140331